2018 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 42 3 6 6 0 0 84 13 31
2018 EX-01 27 47 7 7 13 0 0 73 20 15
2017 EX 45 32 3 16 3 0 0 77 19 31
2017 EX-01 36 42 0 14 7 0 0 78 22 14
2014 EX 38 48 8 3 3 0 0 87 5 37
2014 EX-01 19 70 6 6 0 0 0 88 6 17
2014 EX-03 50 30 10 0 10 0 0 80 10 10
2011 EX 44 42 10 2 2 0 0 85 4 48
2011 EX-01 39 39 18 4 0 0 0 79 4 28
2008 EX 52 41 4 2 0 0 0 93 2 46
2008 EX-01 41 50 5 5 0 0 0 91 5 22
2008 EX-03 40 50 10 0 0 0 0 90 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 41 9 9 6 0 0 75 16 32
2018 EX-01 19 50 13 13 6 0 0 69 19 16
2017 EX 32 29 26 10 3 0 0 61 13 31
2017 EX-01 28 36 29 0 7 0 0 64 7 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 52 45 3 0 0 0 0 97 0 31
2018 EX-01 31 63 6 0 0 0 0 94 0 16
2017 EX 49 51 0 0 0 0 0 100 0 31
2017 EX-01 50 50 0 0 0 0 0 100 0 14
2014 EX 62 27 8 0 3 0 0 89 3 37
2014 EX-01 59 29 12 0 0 0 0 88 0 17
2014 EX-03 60 20 10 0 10 0 0 80 10 10
2011 EX 65 29 4 2 0 0 0 94 2 48
2011 EX-01 64 25 7 4 0 0 0 89 4 28

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 38 0 9 3 0 0 88 13 32
2018 EX-01 38 44 0 13 6 0 0 81 19 16
2017 EX 51 26 3 16 3 0 0 77 19 31
2017 EX-01 42 36 7 7 7 0 0 78 14 14
2014 EX 49 32 13 0 5 0 0 81 5 37
2014 EX-01 36 41 17 0 6 0 0 77 6 17
2014 EX-03 60 20 10 0 10 0 0 80 10 10
2011 EX 46 40 10 2 2 0 0 85 4 48
2011 EX-01 36 43 18 4 0 0 0 79 4 28
2008 EX 46 48 4 0 2 0 0 93 2 46
2008 EX-01 41 50 5 0 5 0 0 91 5 22
2008 EX-03 40 50 10 0 0 0 0 90 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 34 3 6 6 0 0 84 13 32
2018 EX-01 44 31 6 13 6 0 0 75 19 16
2017 EX 49 29 6 13 3 0 0 77 16 31
2017 EX-01 36 42 0 14 7 0 0 78 22 14
2014 EX 43 33 13 3 8 0 0 76 11 37
2014 EX-01 23 42 23 6 6 0 0 65 12 17
2014 EX-03 60 30 0 0 10 0 0 90 10 10
2011 EX 42 23 21 10 2 2 0 66 13 48
2011 EX-01 32 18 32 11 4 4 0 52 15 28

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 41 0 9 3 0 0 88 13 32
2018 EX-01 44 38 0 13 6 0 0 81 19 16
2017 EX 55 22 16 3 3 0 0 77 6 31
2017 EX-01 43 35 7 7 7 0 0 78 14 14
2014 EX 50 25 11 8 6 0 0 75 14 36
2014 EX-01 29 36 23 12 0 0 0 65 12 17
2011 EX 35 40 13 8 4 0 0 75 13 48
2011 EX-01 25 46 14 14 0 0 0 71 14 28
2008 EX 43 35 9 11 2 0 0 78 13 46
2008 EX-01 41 41 9 5 5 0 0 82 9 22
2008 EX-03 40 40 10 10 0 0 0 80 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 9 22 13 6 0 0 59 19 32
2018 EX-01 44 6 25 13 13 0 0 50 25 16
2017 EX 42 13 19 9 13 3 0 57 23 31
2017 EX-01 43 7 14 14 14 7 0 54 30 14
2014 EX 38 19 11 24 8 0 0 57 32 37
2014 EX-01 19 17 17 35 12 0 0 36 46 17
2014 EX-03 40 30 0 20 10 0 0 70 30 10
2011 EX 30 30 6 19 13 0 2 61 33 47
2011 EX-01 21 32 7 25 14 0 0 54 39 28
2008 EX 33 26 17 17 4 2 0 60 22 46
2008 EX-01 32 18 32 14 5 0 0 50 18 22
2008 EX-03 30 30 0 30 10 0 0 60 40 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 25 6 6 3 0 0 84 9 32
2018 EX-01 56 25 6 13 0 0 0 81 13 16
2017 EX 55 29 6 3 3 3 0 87 7 31
2017 EX-01 57 22 7 7 7 0 0 78 14 14
2014 EX 41 35 19 0 5 0 0 76 5 37
2014 EX-01 36 29 29 0 6 0 0 65 6 17
2014 EX-03 60 20 10 0 10 0 0 80 10 10
2011 EX 44 31 13 6 6 0 0 75 13 48
2011 EX-01 32 32 18 11 7 0 0 64 18 28
2008 EX 39 24 20 9 2 4 2 67 12 46
2008 EX-01 36 27 14 14 0 9 0 70 15 22
2008 EX-03 20 40 30 10 0 0 0 60 10 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 25 9 3 3 0 0 84 6 32
2018 EX-01 44 31 19 6 0 0 0 75 6 16
2017 EX 51 39 6 0 3 0 0 90 3 31
2017 EX-01 42 43 7 0 7 0 0 86 7 14
2014 EX 38 46 8 3 5 0 0 84 8 37
2014 EX-01 30 52 6 6 6 0 0 83 12 17
2014 EX-03 30 50 10 0 10 0 0 80 10 10
2011 EX 40 38 10 10 0 2 0 79 11 48
2011 EX-01 29 39 14 18 0 0 0 68 18 28
2008 EX 35 41 4 11 7 0 2 78 18 46
2008 EX-01 36 41 0 14 9 0 0 77 23 22
2008 EX-03 20 60 0 20 0 0 0 80 20 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 34 6 6 3 0 0 84 9 32
2018 EX-01 38 38 13 6 6 0 0 75 13 16
2017 EX 51 29 13 3 3 0 0 81 6 31
2017 EX-01 35 29 22 7 7 0 0 64 14 14
2014 EX 54 32 3 8 3 0 0 87 11 37
2014 EX-01 42 35 6 17 0 0 0 77 17 17
2014 EX-03 60 30 0 0 10 0 0 90 10 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 53 34 9 3 0 0 0 88 3 32
2018 EX-01 38 44 19 0 0 0 0 81 0 16
2017 EX 42 39 10 10 0 0 0 81 10 31
2017 EX-01 28 43 14 14 0 0 0 71 14 14
2014 EX 46 38 5 5 3 3 0 86 8 37
2014 EX-01 24 46 12 12 0 6 0 75 12 17
2014 EX-03 70 30 0 0 0 0 0 100 0 10
2011 EX 27 46 6 15 6 0 0 73 21 48
2011 EX-01 11 54 7 21 7 0 0 64 29 28

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 53 23 17 7 0 0 0 77 7 30
2018 EX-01 38 38 19 6 0 0 0 75 6 16
2017 EX 38 45 10 0 6 0 0 84 6 31
2017 EX-01 35 36 14 0 14 0 0 71 14 14
2014 EX 35 46 5 3 8 3 0 83 11 37
2014 EX-01 12 59 12 6 6 6 0 75 12 17
2014 EX-03 50 40 0 0 10 0 0 90 10 10
2011 EX 33 33 15 17 2 0 0 67 19 48
2011 EX-01 21 36 21 21 0 0 0 57 21 28
2008 EX 37 39 11 4 9 0 0 76 13 46
2008 EX-01 27 50 18 5 0 0 0 77 5 22
2008 EX-03 40 30 10 0 20 0 0 70 20 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 28 50 13 6 3 0 0 78 9 32
2018 EX-01 19 50 19 6 6 0 0 69 13 16
2017 EX 29 51 10 6 3 0 0 81 10 31
2017 EX-01 22 57 7 7 7 0 0 78 14 14
2014 EX 5 57 19 11 8 0 0 62 19 37
2014 EX-01 0 48 29 17 6 0 0 48 23 17
2014 EX-03 10 60 10 10 10 0 0 70 20 10
2011 EX 26 45 15 13 2 0 0 70 15 47
2011 EX-01 11 54 21 11 4 0 0 64 14 28
2008 EX 28 41 7 22 2 0 0 70 24 46
2008 EX-01 23 45 9 23 0 0 0 68 23 22
2008 EX-03 20 50 10 20 0 0 0 70 20 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 50 9 16 0 0 0 75 16 32
2018 EX-01 19 44 19 19 0 0 0 63 19 16
2017 EX 19 74 3 3 0 0 0 94 3 31
2017 EX-01 21 65 7 7 0 0 0 86 7 14
2014 EX 5 68 8 11 8 0 0 73 19 37
2014 EX-01 6 59 6 17 12 0 0 65 29 17
2014 EX-03 10 50 20 10 10 0 0 60 20 10
2011 EX 26 48 11 11 4 0 0 74 15 46
2011 EX-01 18 50 14 14 4 0 0 68 18 28
2008 EX 20 43 11 17 9 0 0 63 26 46
2008 EX-01 27 27 23 18 5 0 0 55 23 22
2008 EX-03 10 50 0 20 20 0 0 60 40 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 34 13 16 6 0 0 66 22 32
2018 EX-01 25 31 19 13 13 0 0 56 25 16
2017 EX 19 32 23 23 3 0 0 51 26 31
2017 EX-01 28 14 29 22 7 0 0 42 29 14
2014 EX 33 30 13 16 8 0 0 62 24 37
2014 EX-01 24 29 17 17 12 0 0 54 29 17
2014 EX-03 40 20 10 20 10 0 0 60 30 10
2011 EX 15 40 19 19 6 0 0 55 26 47
2011 EX-01 19 37 19 19 7 0 0 56 26 27

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 56 3 6 0 0 0 91 6 32
2018 EX-01 31 63 6 0 0 0 0 94 0 16
2017 EX 38 49 3 6 3 0 0 87 10 31
2017 EX-01 28 58 7 7 0 0 0 86 7 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 50 6 16 0 3 0 77 16 32
2018 EX-01 31 44 13 13 0 0 0 75 13 16
2017 EX 26 49 10 13 3 0 0 74 16 31
2017 EX-01 29 29 7 28 7 0 0 58 35 14
2014 EX 16 46 8 16 11 3 0 64 28 37
2014 EX-01 12 36 17 17 17 0 0 48 35 17
2014 EX-03 10 60 0 20 10 0 0 70 30 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 34 6 19 0 0 0 75 19 32
2018 EX-01 25 44 13 19 0 0 0 69 19 16
2017 EX 32 52 6 10 0 0 0 84 10 31
2017 EX-01 28 50 7 14 0 0 0 78 14 14
2014 EX 33 48 3 11 5 0 0 81 16 37
2014 EX-01 30 52 6 12 0 0 0 83 12 17
2014 EX-03 30 30 0 20 20 0 0 60 40 10
2011 EX 27 38 19 8 6 0 2 66 15 48
2011 EX-01 29 29 21 14 7 0 0 57 21 28
2008 EX 28 35 15 11 11 0 0 63 22 46
2008 EX-01 32 27 18 14 9 0 0 59 23 22
2008 EX-03 20 50 10 10 10 0 0 70 20 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 34 6 9 3 0 6 80 13 32
2018 EX-01 44 31 0 19 6 0 0 75 25 16
2017 EX 35 49 10 0 6 0 0 84 6 31
2017 EX-01 42 29 14 0 14 0 0 71 14 14
2014 EX 28 39 11 11 6 6 0 71 18 36
2014 EX-01 25 31 13 19 13 0 0 56 31 16
2014 EX-03 40 30 20 0 0 10 0 78 0 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 50 0 6 0 0 0 94 6 32
2018 EX-01 38 56 0 6 0 0 0 94 6 16
2017 EX 51 29 13 6 0 0 0 81 6 31
2017 EX-01 42 22 22 14 0 0 0 64 14 14
2014 EX 41 46 11 3 0 0 0 87 3 37
2014 EX-01 42 52 0 6 0 0 0 94 6 17
2014 EX-03 60 20 20 0 0 0 0 80 0 10
2011 EX 40 29 23 8 0 0 0 69 8 48
2011 EX-01 32 36 25 7 0 0 0 68 7 28
2008 EX 37 43 7 11 0 0 2 82 11 46
2008 EX-01 41 41 5 14 0 0 0 82 14 22
2008 EX-03 30 60 0 10 0 0 0 90 10 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 56 31 0 13 0 0 0 88 13 32
2018 EX-01 38 44 0 19 0 0 0 81 19 16
2017 EX 48 36 3 13 0 0 0 84 13 31
2017 EX-01 35 50 0 14 0 0 0 86 14 14
2014 EX 46 40 3 8 3 0 0 87 11 37
2014 EX-01 30 52 6 12 0 0 0 83 12 17
2014 EX-03 70 10 0 10 10 0 0 80 20 10
2011 EX 54 31 13 2 0 0 0 85 2 48
2011 EX-01 39 43 14 4 0 0 0 82 4 28
2008 EX 54 39 2 2 2 0 0 93 4 46
2008 EX-01 55 32 5 5 5 0 0 86 9 22
2008 EX-03 30 70 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 34 0 0 3 0 0 97 3 32
2018 EX-01 56 38 0 0 6 0 0 94 6 16
2017 EX 74 19 3 3 0 0 0 94 3 31
2017 EX-01 64 36 0 0 0 0 0 100 0 14
2014 EX 60 38 0 3 0 0 0 97 3 37
2014 EX-01 36 64 0 0 0 0 0 100 0 17
2014 EX-03 80 10 0 10 0 0 0 90 10 10
2011 EX 67 21 6 4 2 0 0 88 6 48
2011 EX-01 57 25 11 4 4 0 0 82 7 28
2008 EX 70 28 2 0 0 0 0 98 0 46
2008 EX-01 73 23 5 0 0 0 0 95 0 22
2008 EX-03 80 20 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 44 25 6 3 0 0 66 9 32
2018 EX-01 6 50 31 6 6 0 0 56 13 16
2017 EX 29 49 13 6 3 0 0 77 10 31
2017 EX-01 35 36 14 14 0 0 0 71 14 14
2014 EX 35 38 8 16 3 0 0 73 19 37
2014 EX-01 42 17 12 29 0 0 0 59 29 17
2014 EX-03 30 60 0 10 0 0 0 90 10 10
2011 EX 31 25 23 13 8 0 0 56 21 48
2011 EX-01 25 21 21 21 11 0 0 46 32 28
2008 EX 26 54 9 4 7 0 0 80 11 46
2008 EX-01 23 55 14 5 5 0 0 77 9 22
2008 EX-03 30 50 0 10 10 0 0 80 20 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 34 19 16 9 0 9 52 28 32
2018 EX-01 0 50 19 19 13 0 0 50 31 16
2017 EX 19 26 19 6 19 0 10 50 29 31
2017 EX-01 28 29 29 0 14 0 0 57 14 14
2014 EX 24 19 11 16 24 0 5 46 43 37
2014 EX-01 17 13 12 17 35 0 6 32 56 17
2014 EX-03 10 20 10 30 30 0 0 30 60 10
2011 EX 15 6 31 17 29 0 2 21 47 48
2011 EX-01 11 7 29 25 29 0 0 18 54 28
2008 EX 13 46 13 9 13 0 7 63 23 46
2008 EX-01 9 59 18 5 9 0 0 68 14 22
2008 EX-03 10 40 10 10 30 0 0 50 40 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 53 41 0 0 6 0 0 94 6 32
2018 EX-01 50 44 0 0 6 0 0 94 6 16
2017 EX 64 29 0 6 0 0 0 94 6 31
2017 EX-01 64 29 0 7 0 0 0 93 7 14
2014 EX 59 36 0 0 6 0 0 94 6 36
2014 EX-01 48 46 0 0 6 0 0 94 6 17
2011 EX 48 33 4 15 0 0 0 81 15 48
2011 EX-01 39 36 4 21 0 0 0 75 21 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 38 13 3 3 0 0 81 6 32
2018 EX-01 38 38 19 0 6 0 0 75 6 16
2017 EX 58 32 6 3 0 0 0 90 3 31
2017 EX-01 57 43 0 0 0 0 0 100 0 14
2014 EX 52 38 3 5 3 0 0 89 8 37
2014 EX-01 54 41 0 6 0 0 0 94 6 17
2014 EX-03 50 40 0 0 10 0 0 90 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 48 6 0 6 0 0 87 6 31
2018 EX-01 40 47 7 0 7 0 0 87 7 15
2017 EX 48 32 10 3 3 0 3 83 7 31
2017 EX-01 42 36 7 7 7 0 0 78 14 14
2014 EX 46 40 5 3 5 0 0 87 8 37
2014 EX-01 42 46 6 6 0 0 0 88 6 17
2014 EX-03 60 20 10 0 10 0 0 80 10 10
2011 EX 50 33 10 4 0 0 2 85 4 48
2011 EX-01 39 39 11 7 0 0 4 81 7 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 44 13 3 0 0 0 84 3 32
2018 EX-01 31 44 19 6 0 0 0 75 6 16
2017 EX 51 42 3 3 0 0 0 94 3 31
2017 EX-01 50 43 0 7 0 0 0 93 7 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 38 16 13 3 0 0 69 16 32
2018 EX-01 25 25 19 25 6 0 0 50 31 16
2017 EX 35 39 6 16 3 0 0 74 19 31
2017 EX-01 28 22 7 36 7 0 0 50 43 14
2014 EX 33 38 8 11 8 3 0 72 19 37
2014 EX-01 30 29 6 23 12 0 0 59 35 17
2014 EX-03 40 60 0 0 0 0 0 100 0 10
2011 EX 27 40 15 15 4 0 0 67 19 48
2011 EX-01 25 54 11 11 0 0 0 79 11 28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 31 13 25 22 0 0 41 47 32
2018 EX-01 19 19 6 13 44 0 0 38 56 16
2017 EX 16 16 23 16 29 0 0 32 45 31
2017 EX-01 6 14 22 14 43 0 0 21 58 14
2014 EX 11 35 11 19 24 0 0 46 44 37
2014 EX-01 17 23 6 19 35 0 0 41 54 17
2014 EX-03 10 50 20 10 10 0 0 60 20 10
2011 EX 6 30 19 30 13 0 2 37 43 47
2011 EX-01 7 32 21 25 14 0 0 39 39 28
2008 EX 11 22 37 20 11 0 0 33 30 46
2008 EX-01 14 27 36 9 14 0 0 41 23 22
2008 EX-03 10 20 30 20 20 0 0 30 40 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EX 53 28 19 32
2018 EX-01 50 25 25 16
2017 EX 51 16 32 31
2017 EX-01 50 0 50 14
2014 EX 62 16 22 37
2014 EX-01 77 6 17 17
2014 EX-03 70 10 20 10
2011 EX 57 13 30 47
2011 EX-01 56 15 30 27

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EX 24 6 71 0 0 0 17
2017 EX 24 6 63 6 0 0 16
2014 EX 17 13 61 9 9999 0 23
2014 EX-01 8 15 77 0 9999 0 13
2011 EX 22 7 63 4 9999 4 27
2011 EX-01 13 0 80 7 9999 0 15
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 88 9 3 0 0 0 0 97 0 32
2018 EX-01 75 19 6 0 0 0 0 94 0 16
2017 EX 74 19 3 3 0 0 0 94 3 31
2017 EX-01 78 22 0 0 0 0 0 100 0 14
2014 EX 65 32 0 0 3 0 0 97 3 37
2014 EX-01 59 41 0 0 0 0 0 100 0 17
2014 EX-03 70 20 0 0 10 0 0 90 10 10
2011 EX 79 21 0 0 0 0 0 100 0 48
2011 EX-01 79 21 0 0 0 0 0 100 0 28
2008 EX 78 20 0 2 0 0 0 98 2 46
2008 EX-01 73 27 0 0 0 0 0 100 0 22
2008 EX-03 70 20 0 10 0 0 0 90 10 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 53 6 0 0 0 0 94 0 32
2018 EX-01 25 63 13 0 0 0 0 88 0 16
2017 EX 40 43 7 7 3 0 0 83 10 30
2017 EX-01 29 42 14 14 0 0 0 71 14 14
2014 EX 27 46 13 11 3 0 0 73 13 37
2014 EX-01 23 54 17 6 0 0 0 77 6 17
2014 EX-03 30 30 20 10 10 0 0 60 20 10
2011 EX 48 44 6 2 0 0 0 92 2 48
2011 EX-01 43 46 11 0 0 0 0 89 0 28

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 0 25 44 25 6 0 0 31 25 32
2018 EX-01 0 25 69 6 0 0 0 6 25 16
2017 EX 3 22 49 16 10 0 0 26 26 31
2017 EX-01 7 28 58 7 0 0 0 7 35 14
2014 EX 5 24 35 22 11 3 0 34 30 37
2014 EX-01 0 29 35 17 19 0 0 36 29 17
2014 EX-03 20 0 60 20 0 0 0 20 20 10
2011 EX 8 29 38 15 10 0 0 25 38 48
2011 EX-01 11 25 46 11 7 0 0 18 36 28
2008 EX 11 28 39 15 7 0 0 22 39 46
2008 EX-01 9 27 32 27 5 0 0 32 36 22
2008 EX-03 20 20 50 10 0 0 0 10 40 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 13 28 47 6 0 0 53 19 32
2018 EX-01 13 19 38 31 0 0 0 31 31 16
2017 EX 3 19 65 0 13 0 0 13 22 31
2017 EX-01 7 28 58 0 7 0 0 7 35 14
2014 EX 3 22 22 32 19 3 0 53 25 37
2014 EX-01 0 23 29 23 24 0 0 48 23 17
2014 EX-03 10 10 0 60 20 0 0 80 20 10
2011 EX 2 21 46 21 8 0 2 30 23 48
2011 EX-01 4 14 54 21 4 0 4 26 19 28
2008 EX 17 22 35 11 15 0 0 26 39 46
2008 EX-01 9 32 27 18 14 0 0 32 41 22
2008 EX-03 20 20 40 10 10 0 0 20 40 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 19 38 28 9 0 0 38 25 32
2018 EX-01 13 25 50 13 0 0 0 13 38 16
2017 EX 16 3 36 29 16 0 0 45 19 31
2017 EX-01 29 6 36 29 0 0 0 29 35 14
2014 EX 27 22 32 8 8 3 0 17 50 37
2014 EX-01 29 30 12 17 12 0 0 29 59 17
2014 EX-03 40 10 50 0 0 0 0 0 50 10
2011 EX 10 29 17 29 13 0 2 43 40 48
2011 EX-01 18 32 14 32 4 0 0 36 50 28
2008 EX 7 28 30 22 11 0 2 33 36 46
2008 EX-01 5 32 32 23 9 0 0 32 36 22
2008 EX-03 10 40 20 30 0 0 0 30 50 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 22 44 28 0 0 0 28 28 32
2018 EX-01 13 25 50 13 0 0 0 13 38 16
2017 EX 10 26 26 32 6 0 0 39 35 31
2017 EX-01 14 42 14 29 0 0 0 29 57 14
2014 EX 11 19 41 22 5 3 0 28 30 37
2014 EX-01 23 23 19 23 12 0 0 35 46 17
2014 EX-03 0 10 70 20 0 0 0 20 10 10
2011 EX 8 27 46 10 8 0 0 19 35 48
2011 EX-01 11 21 46 18 4 0 0 21 32 28
2008 EX 9 30 46 15 0 0 0 15 39 46
2008 EX-01 5 27 50 18 0 0 0 18 32 22
2008 EX-03 10 30 40 20 0 0 0 20 40 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 25 31 25 0 0 0 25 44 32
2018 EX-01 19 31 31 19 0 0 0 19 50 16
2017 EX 16 16 45 19 3 0 0 23 32 31
2017 EX-01 35 22 43 0 0 0 0 0 57 14
2014 EX 19 22 35 13 8 3 0 22 42 37
2014 EX-01 17 36 23 17 6 0 0 23 54 17
2014 EX-03 30 20 40 10 0 0 0 10 50 10
2011 EX 25 29 33 8 4 0 0 13 54 48
2011 EX-01 25 29 32 11 4 0 0 14 54 28
2008 EX 24 30 35 7 4 0 0 11 54 46
2008 EX-01 18 41 23 14 5 0 0 18 59 22
2008 EX-03 40 20 40 0 0 0 0 0 60 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 22 38 22 0 0 0 22 41 32
2018 EX-01 31 19 38 13 0 0 0 13 50 16
2017 EX 10 29 36 19 6 0 0 26 38 31
2017 EX-01 7 42 43 0 7 0 0 7 50 14
2014 EX 3 11 35 41 8 3 0 50 14 37
2014 EX-01 0 17 35 42 6 0 0 48 17 17
2014 EX-03 10 10 30 40 10 0 0 50 20 10
2011 EX 2 13 46 25 10 0 4 37 15 48
2011 EX-01 4 11 43 29 11 0 4 41 15 28
2008 EX 15 43 30 11 0 0 0 11 59 46
2008 EX-01 9 41 41 9 0 0 0 9 50 22
2008 EX-03 30 40 20 10 0 0 0 10 70 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 16 34 31 19 0 0 0 19 50 32
2018 EX-01 19 56 25 0 0 0 0 0 75 16
2017 EX 7 13 60 17 3 0 0 20 20 30
2017 EX-01 7 29 50 14 0 0 0 14 36 14
2014 EX 11 30 40 16 3 0 0 19 41 37
2014 EX-01 12 24 46 12 6 0 0 17 36 17
2014 EX-03 20 50 10 20 0 0 0 20 70 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 31 3 0 3 0 0 94 3 32
2018 EX-01 56 44 0 0 0 0 0 100 0 16
2017 EX 64 29 6 0 0 0 0 94 0 31
2017 EX-01 64 29 7 0 0 0 0 93 0 14
2014 EX 70 24 5 0 0 0 0 95 0 37
2014 EX-01 48 46 6 0 0 0 0 94 0 17
2014 EX-03 100 0 0 0 0 0 0 100 0 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 47 0 3 0 0 0 97 3 32
2018 EX-01 31 69 0 0 0 0 0 100 0 16
2017 EX 42 52 3 3 0 0 0 94 3 31
2017 EX-01 14 79 0 6 0 0 0 94 6 14
2014 EX 62 38 0 0 0 0 0 100 0 37
2014 EX-01 52 48 0 0 0 0 0 100 0 17
2014 EX-03 70 30 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 44 0 3 3 0 0 94 6 32
2018 EX-01 44 56 0 0 0 0 0 100 0 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 25 3 0 0 0 0 97 0 32
2018 EX-01 63 31 6 0 0 0 0 94 0 16
2017 EX 55 36 10 0 0 0 0 90 0 31
2017 EX-01 50 36 14 0 0 0 0 86 0 14
2014 EX 62 32 5 0 0 0 0 95 0 37
2014 EX-01 54 35 12 0 0 0 0 88 0 17
2014 EX-03 80 20 0 0 0 0 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 66 31 0 3 0 0 0 97 3 32
2018 EX-01 63 38 0 0 0 0 0 100 0 16
2017 EX 55 42 3 0 0 0 0 97 0 31
2017 EX-01 50 50 0 0 0 0 0 100 0 14
2014 EX 70 27 3 0 0 0 0 97 0 37
2014 EX-01 59 35 6 0 0 0 0 94 0 17
2014 EX-03 80 20 0 0 0 0 0 100 0 10
2011 EX 51 30 9 6 2 2 0 83 9 47
2011 EX-01 46 29 7 11 4 4 0 78 15 28

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 25 6 0 6 0 0 88 6 32
2018 EX-01 63 19 13 0 6 0 0 81 6 16
2017 EX 63 20 13 0 3 0 0 83 3 30
2017 EX-01 64 14 14 0 7 0 0 78 7 14
2014 EX 70 16 5 5 3 0 0 87 8 37
2014 EX-01 54 35 6 6 0 0 0 88 6 17
2014 EX-03 80 0 10 0 10 0 0 80 10 10
2011 EX 46 25 17 8 4 0 0 71 13 48
2011 EX-01 39 25 25 7 4 0 0 64 11 28
2008 EX 57 30 7 7 0 0 0 87 7 46
2008 EX-01 64 32 0 5 0 0 0 95 5 22
2008 EX-03 40 30 10 20 0 0 0 70 20 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 41 6 9 3 0 3 81 13 32
2018 EX-01 38 44 6 6 6 0 0 81 13 16
2017 EX 42 39 10 3 6 0 0 81 10 31
2017 EX-01 28 36 22 7 7 0 0 64 14 14
2014 EX 38 48 8 3 3 0 0 87 5 37
2014 EX-01 30 41 17 6 6 0 0 71 12 17
2014 EX-03 50 50 0 0 0 0 0 100 0 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 41 6 3 3 3 0 87 6 32
2018 EX-01 38 50 13 0 0 0 0 88 0 16
2017 EX 67 20 13 0 0 0 0 87 0 30
2017 EX-01 57 14 29 0 0 0 0 71 0 14
2014 EX 65 22 3 8 3 0 0 87 11 37
2014 EX-01 59 17 6 12 6 0 0 77 17 17
2014 EX-03 70 20 0 10 0 0 0 90 10 10
2011 EX 52 33 7 2 7 0 0 85 9 46
2011 EX-01 52 26 11 4 7 0 0 78 11 27
2008 EX 67 22 2 4 2 0 2 91 7 46
2008 EX-01 73 23 0 5 0 0 0 95 5 22
2008 EX-03 70 10 10 0 10 0 0 80 10 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 29 13 3 0 0 0 84 3 31
2018 EX-01 44 38 19 0 0 0 0 81 0 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 13 19 13 13 3 9 50 29 32
2018 EX-01 19 19 31 6 19 6 0 40 27 16
2017 EX 30 13 20 3 17 0 17 52 24 30
2017 EX-01 14 14 36 0 22 0 14 33 25 14
2014 EX 35 13 11 16 5 3 16 60 26 37
2014 EX-01 30 6 0 23 12 0 29 51 49 17
2014 EX-03 60 20 20 0 0 0 0 80 0 10
2011 EX 15 31 19 8 15 4 8 52 26 48
2011 EX-01 11 25 21 7 18 7 11 43 30 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 38 16 3 6 6 0 73 10 32
2018 EX-01 31 25 25 6 6 6 0 60 13 16
2017 EX 26 45 3 6 3 16 0 85 12 31
2017 EX-01 21 36 7 7 7 22 0 72 18 14
2014 EX 27 30 13 13 3 8 6 66 19 37
2014 EX-01 23 29 6 17 6 6 13 64 29 17
2014 EX-03 30 40 10 20 0 0 0 70 20 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 38 13 3 3 0 0 81 6 32
2018 EX-01 38 38 19 0 6 0 0 75 6 16
2017 EX 42 39 13 3 0 3 0 83 3 31
2017 EX-01 35 43 7 7 0 7 0 84 8 14
2014 EX 41 32 16 5 0 5 0 77 6 37
2014 EX-01 36 29 17 6 0 12 0 74 7 17
2014 EX-03 50 20 20 10 0 0 0 70 10 10
2011 EX 43 28 17 6 0 6 0 75 7 47
2011 EX-01 36 29 18 7 0 11 0 72 8 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 19 22 0 0 19 0 73 0 32
2018 EX-01 25 13 31 0 0 31 0 55 0 16
2017 EX 13 32 3 6 0 32 13 82 12 31
2017 EX-01 7 29 7 7 0 42 7 71 14 14
2014 EX 30 24 16 0 0 19 11 77 0 37
2014 EX-01 23 17 6 0 0 30 23 88 0 17
2014 EX-03 40 30 20 0 0 10 0 78 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 34 16 0 0 3 0 84 0 32
2018 EX-01 38 31 25 0 0 6 0 73 0 16
2017 EX 33 44 13 0 0 10 0 85 0 30
2017 EX-01 14 50 14 0 0 21 0 82 0 14
2014 EX 41 30 19 0 0 8 3 79 0 37
2014 EX-01 30 29 17 0 0 17 6 77 0 17
2014 EX-03 50 30 20 0 0 0 0 80 0 10
2011 EX 51 26 11 2 2 9 0 84 5 47
2011 EX-01 48 30 11 0 0 11 0 88 0 27
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 28 3 9 0 0 0 88 9 32
2018 EX-01 50 38 0 13 0 0 0 88 13 16
2017 EX 35 42 19 3 0 0 0 77 3 31
2017 EX-01 42 22 29 7 0 0 0 64 7 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 44 6 6 0 0 0 88 6 32
2018 EX-01 44 44 6 6 0 0 0 88 6 16
2017 EX 19 64 13 0 3 0 0 84 3 31
2017 EX-01 14 64 22 0 0 0 0 78 0 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 41 6 6 3 0 0 84 9 32
2018 EX-01 31 50 6 13 0 0 0 81 13 16
2017 EX 27 54 13 3 3 0 0 80 6 30
2017 EX-01 14 50 22 6 7 0 0 65 14 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 38 16 9 16 0 0 59 25 32
2018 EX-01 25 25 13 13 25 0 0 50 38 16
2017 EX 13 32 13 23 13 0 6 48 38 31
2017 EX-01 14 29 7 22 21 0 7 47 46 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 26 23 19 26 0 0 32 45 31
2018 EX-01 0 13 25 19 44 0 0 13 63 16
2017 EX 10 19 32 19 19 0 0 29 38 31
2017 EX-01 0 14 7 42 36 0 0 14 78 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 34 25 16 16 0 0 44 31 32
2018 EX-01 0 25 38 13 25 0 0 25 38 16
2017 EX 6 32 38 16 6 0 0 39 23 31
2017 EX-01 0 29 35 22 14 0 0 29 36 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 0 41 25 13 22 0 0 41 34 32
2018 EX-01 0 31 25 19 25 0 0 31 44 16
2017 EX 3 45 29 13 9 0 0 49 22 31
2017 EX-01 0 36 29 22 14 0 0 36 35 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 31 9 19 19 0 0 53 38 32
2018 EX-01 25 13 0 31 31 0 0 38 63 16
2017 EX 19 19 29 6 23 0 3 40 30 31
2017 EX-01 7 21 14 14 43 0 0 28 58 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 44 13 9 22 0 0 56 31 32
2018 EX-01 13 31 13 0 44 0 0 44 44 16
2017 EX 16 19 29 26 10 0 0 35 36 31
2017 EX-01 0 21 22 43 14 0 0 21 58 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 41 19 9 6 0 3 65 16 32
2018 EX-01 13 56 19 6 6 0 0 69 13 16
2017 EX 32 39 19 3 6 0 0 71 10 31
2017 EX-01 28 43 14 0 14 0 0 71 14 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 59 9 13 6 0 0 72 19 32
2018 EX-01 0 56 13 19 13 0 0 56 31 16
2017 EX 6 42 36 10 6 0 0 48 16 31
2017 EX-01 0 42 36 7 14 0 0 42 22 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 44 19 3 0 0 0 78 3 32
2018 EX-01 25 56 19 0 0 0 0 81 0 16
2017 EX 22 65 10 0 3 0 0 87 3 31
2017 EX-01 21 65 7 0 7 0 0 86 7 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 28 31 13 9 0 0 47 22 32
2018 EX-01 13 19 31 19 19 0 0 31 38 16
2017 EX 16 39 22 6 16 0 0 55 23 31
2017 EX-01 7 29 35 7 22 0 0 36 29 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 25 0 3 0 0 0 97 3 32
2018 EX-01 63 31 0 6 0 0 0 94 6 16
2017 EX 68 16 10 6 0 0 0 84 6 31
2017 EX-01 79 0 7 14 0 0 0 79 14 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 77 19 0 0 0 0 3 100 0 31
2018 EX-01 69 25 0 0 0 0 6 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 78 16 0 0 6 0 0 94 6 32
2018 EX-01 75 19 0 0 6 0 0 94 6 16
2017 EX 64 16 16 0 3 0 0 81 3 31
2017 EX-01 57 14 22 0 7 0 0 71 7 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 38 13 3 0 0 0 84 3 32
2018 EX-01 44 44 13 0 0 0 0 88 0 16
2017 EX 38 39 16 6 0 0 0 77 6 31
2017 EX-01 28 43 22 7 0 0 0 71 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 22 9 3 6 0 0 81 9 32
2018 EX-01 50 25 19 0 6 0 0 75 6 16
2017 EX 58 36 3 0 3 0 0 94 3 31
2017 EX-01 42 43 7 0 7 0 0 86 7 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 38 16 9 3 0 0 72 13 32
2018 EX-01 25 31 19 19 6 0 0 56 25 16
2017 EX 32 23 35 6 3 0 0 55 10 31
2017 EX-01 36 14 35 14 0 0 0 50 14 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 25 0 3 0 0 0 97 3 32
2018 EX-01 75 25 0 0 0 0 0 100 0 16
2017 EX 77 13 3 0 0 0 6 97 0 31
2017 EX-01 86 7 0 0 0 0 7 100 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 88 9 0 0 3 0 0 97 3 32
2018 EX-01 88 13 0 0 0 0 0 100 0 16
2017 EX 74 16 6 0 3 0 0 90 3 31
2017 EX-01 78 7 7 0 7 0 0 86 7 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 31 13 6 0 0 0 81 6 32
2018 EX-01 50 25 19 6 0 0 0 75 6 16
2017 EX 45 29 16 6 3 0 0 74 10 31
2017 EX-01 58 22 6 7 7 0 0 79 14 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 3 31 28 28 9 0 0 34 38 32
2018 EX-01 6 13 25 38 19 0 0 19 56 16
2017 EX 3 26 40 23 7 0 0 30 30 30
2017 EX-01 7 14 29 36 14 0 0 21 50 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 28 25 25 9 0 0 34 41 32
2018 EX-01 13 38 25 13 13 0 0 25 50 16
2017 EX 13 26 39 19 3 0 0 22 39 31
2017 EX-01 22 36 29 14 0 0 0 14 58 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 25 25 6 13 0 0 31 69 32
2018 EX-01 25 25 25 6 19 0 0 25 75 16
2017 EX 23 39 16 16 6 0 0 23 77 31
2017 EX-01 14 36 14 22 14 0 0 14 86 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 23 22
2018 EX-01 25 12
2017 EX 13 24
2017 EX-01 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 50 22
2018 EX-01 67 12
2017 EX 29 24
2017 EX-01 42 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 14 22
2018 EX-01 8 12
2017 EX 17 24
2017 EX-01 8 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EX 45 22
2018 EX-01 42 12
2017 EX 54 24
2017 EX-01 58 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EX 0 22
2018 EX-01 0 12
2017 EX 0 24
2017 EX-01 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EX 45 22
2018 EX-01 50 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EX 41 22
2018 EX-01 33 12
2017 EX 50 24
2017 EX-01 58 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EX 0 33 19 10 10 29 21
2018 EX-01 0 27 27 9 0 36 11
2017 EX 13 50 20 4 8 4 24
2017 EX-01 17 34 16 8 17 8 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 14 86 22
2018 EX-01 8 92 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 25 3 16 13 0 0 69 28 32
2018 EX-01 31 25 0 25 19 0 0 56 44 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 18 23 14 14 27 0 5 43 43 22
2018 EX-01 8 33 8 25 25 0 0 42 50 12
2017 EX 8 21 21 13 13 0 25 39 33 24
2017 EX-01 0 17 17 17 25 0 24 22 56 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 0 5 14 9 64 0 9 5 80 22
2018 EX-01 0 8 8 8 67 0 8 9 82 12
2017 EX 0 8 4 8 58 0 21 11 84 24
2017 EX-01 0 0 0 0 75 0 25 0 100 12
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