2018 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 39 14 9 6 0 0 71 15 122
2018 AS-01 39 30 22 9 0 0 0 70 9 23
2018 AS-02 35 35 3 15 12 0 0 71 26 34
2018 AS-03 24 53 12 12 0 0 0 76 12 17
2018 AS-04 31 44 19 0 6 0 0 75 6 16
2018 AS-05 27 47 20 7 0 0 0 73 7 15
2017 AS 21 47 17 10 5 0 0 68 15 112
2017 AS-01 20 43 8 17 12 0 0 63 29 25
2017 AS-02 25 36 22 11 6 0 0 61 17 33
2017 AS-03 12 59 29 0 0 0 0 71 0 17
2017 AS-04 36 54 9 0 0 0 0 91 0 11
2017 AS-05 16 61 15 0 8 0 0 77 8 13
2014 AS 22 48 15 10 4 1 0 71 14 125
2014 AS-01 21 50 14 14 0 0 0 71 14 28
2014 AS-02 23 51 14 6 3 3 0 76 9 35
2014 AS-03 14 50 14 21 0 0 0 64 21 14
2014 AS-04 23 38 23 8 8 0 0 62 15 13
2014 AS-05 21 58 16 5 0 0 0 80 5 19
2011 AS 44 25 18 9 4 0 0 69 13 142
2011 AS-01 32 19 27 11 11 0 0 51 22 37
2011 AS-02 50 34 8 8 0 0 0 84 8 38
2011 AS-03 42 23 19 15 0 0 0 65 15 26
2011 AS-04 20 40 30 10 0 0 0 60 10 10
2011 AS-05 50 28 11 0 11 0 0 78 11 18
2008 AS 38 36 13 10 4 0 0 73 14 135
2008 AS-01 55 24 7 10 3 0 0 79 14 29
2008 AS-02 24 31 19 17 10 0 0 55 26 42
2008 AS-03 48 35 13 0 4 0 0 83 4 23
2008 AS-04 30 50 20 0 0 0 0 80 0 10
2008 AS-05 46 38 8 8 0 0 0 85 8 13

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 34 17 7 7 0 0 70 13 122
2018 AS-01 48 30 22 0 0 0 0 78 0 23
2018 AS-02 35 26 15 6 18 0 0 62 24 34
2018 AS-03 35 41 12 6 6 0 0 76 12 17
2018 AS-04 44 25 25 6 0 0 0 69 6 16
2018 AS-05 27 40 20 13 0 0 0 67 13 15
2017 AS 28 39 15 10 6 1 0 68 16 112
2017 AS-01 35 24 21 8 12 0 0 59 20 25
2017 AS-02 21 49 9 14 6 0 0 70 21 33
2017 AS-03 30 41 23 6 0 0 0 71 6 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 8 54 15 23 0 0 0 62 23 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 42 11 3 2 0 0 84 5 122
2018 AS-01 61 26 13 0 0 0 0 87 0 23
2018 AS-02 44 38 9 3 6 0 0 82 9 34
2018 AS-03 35 53 12 0 0 0 0 88 0 17
2018 AS-04 44 38 13 6 0 0 0 81 6 16
2018 AS-05 20 60 13 7 0 0 0 80 7 15
2017 AS 42 40 12 5 2 0 0 82 6 112
2017 AS-01 35 35 21 8 0 0 0 71 8 25
2017 AS-02 55 28 8 6 3 0 0 83 9 33
2017 AS-03 36 59 6 0 0 0 0 94 0 17
2017 AS-04 54 37 9 0 0 0 0 91 0 11
2017 AS-05 39 46 8 0 8 0 0 85 8 13
2014 AS 54 36 6 1 2 0 0 90 3 125
2014 AS-01 64 32 4 0 0 0 0 96 0 28
2014 AS-02 52 40 6 0 3 0 0 91 3 35
2014 AS-03 50 43 7 0 0 0 0 93 0 14
2014 AS-04 31 46 23 0 0 0 0 77 0 13
2014 AS-05 64 26 5 5 0 0 0 90 5 19
2011 AS 58 28 13 0 1 0 0 86 1 141
2011 AS-01 47 33 19 0 0 0 0 81 0 36
2011 AS-02 68 21 11 0 0 0 0 89 0 38
2011 AS-03 46 31 23 0 0 0 0 77 0 26
2011 AS-04 40 50 10 0 0 0 0 90 0 10
2011 AS-05 72 17 6 0 6 0 0 89 6 18

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 44 12 5 5 0 0 78 10 122
2018 AS-01 43 48 4 4 0 0 0 91 4 23
2018 AS-02 32 41 9 6 12 0 0 74 18 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 56 31 6 0 6 0 0 88 6 16
2018 AS-05 20 60 13 7 0 0 0 80 7 15
2017 AS 30 47 10 7 5 1 0 77 13 112
2017 AS-01 39 31 9 8 12 0 0 71 20 25
2017 AS-02 31 49 12 3 6 0 0 79 9 33
2017 AS-03 19 70 6 6 0 0 0 88 6 17
2017 AS-04 54 37 0 9 0 0 0 91 9 11
2017 AS-05 16 54 23 0 8 0 0 69 8 13
2014 AS 30 47 17 4 2 0 0 77 6 125
2014 AS-01 25 53 14 7 0 0 0 78 7 28
2014 AS-02 31 51 12 3 3 0 0 83 6 35
2014 AS-03 21 43 36 0 0 0 0 64 0 14
2014 AS-04 23 62 8 0 8 0 0 85 8 13
2014 AS-05 32 42 16 10 0 0 0 74 10 19
2011 AS 47 32 12 8 0 0 0 80 8 142
2011 AS-01 35 30 16 19 0 0 0 65 19 37
2011 AS-02 55 34 8 3 0 0 0 89 3 38
2011 AS-03 42 35 12 12 0 0 0 77 12 26
2011 AS-04 40 40 20 0 0 0 0 80 0 10
2011 AS-05 56 33 11 0 0 0 0 89 0 18
2008 AS 41 40 8 7 4 0 0 80 12 138
2008 AS-01 58 26 3 6 6 0 0 84 13 31
2008 AS-02 29 38 12 14 7 0 0 67 21 42
2008 AS-03 39 43 9 4 4 0 0 83 9 23
2008 AS-04 36 55 9 0 0 0 0 91 0 11
2008 AS-05 62 31 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 31 12 2 4 1 0 83 6 121
2018 AS-01 64 18 14 5 0 0 0 82 5 22
2018 AS-02 59 24 15 0 3 0 0 82 3 34
2018 AS-03 47 47 6 0 0 0 0 94 0 17
2018 AS-04 56 25 13 0 0 6 0 87 0 16
2018 AS-05 40 27 13 0 20 0 0 67 20 15
2017 AS 48 32 10 5 5 0 0 80 10 111
2017 AS-01 60 28 4 0 8 0 0 88 8 25
2017 AS-02 48 25 12 9 6 0 0 73 15 33
2017 AS-03 38 55 6 0 0 0 0 94 0 16
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 38 16 31 8 8 0 0 54 15 13
2014 AS 36 42 10 5 6 1 0 79 11 125
2014 AS-01 43 43 7 4 4 0 0 86 7 28
2014 AS-02 34 52 6 3 6 0 0 86 9 35
2014 AS-03 43 14 21 14 0 7 0 62 15 14
2014 AS-04 23 54 8 15 0 0 0 77 15 13
2014 AS-05 48 27 11 0 15 0 0 74 15 19
2011 AS 38 35 16 7 3 1 0 74 10 141
2011 AS-01 50 22 19 8 0 0 0 72 8 36
2011 AS-02 37 42 16 3 0 3 0 81 3 38
2011 AS-03 27 38 19 8 8 0 0 65 15 26
2011 AS-04 20 20 30 20 10 0 0 40 30 10
2011 AS-05 50 33 6 6 6 0 0 83 11 18

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 27 12 4 4 1 0 79 8 121
2018 AS-01 64 18 9 5 5 0 0 82 9 22
2018 AS-02 56 26 12 3 3 0 0 82 6 34
2018 AS-03 47 35 18 0 0 0 0 82 0 17
2018 AS-04 56 19 13 6 0 6 0 80 7 16
2018 AS-05 47 20 13 7 13 0 0 67 20 15
2017 AS 44 36 10 6 4 0 0 80 10 111
2017 AS-01 60 20 8 8 4 0 0 80 12 25
2017 AS-02 49 21 18 9 3 0 0 70 12 33
2017 AS-03 32 62 6 0 0 0 0 94 0 16
2017 AS-04 64 27 9 0 0 0 0 91 0 11
2017 AS-05 23 54 8 8 8 0 0 77 15 13
2014 AS 33 48 10 3 6 0 0 81 10 125
2014 AS-01 47 46 0 4 4 0 0 93 7 28
2014 AS-02 29 60 6 0 6 0 0 89 6 35
2014 AS-03 36 29 36 0 0 0 0 64 0 14
2014 AS-04 23 54 8 15 0 0 0 77 15 13
2014 AS-05 42 27 11 5 15 0 0 69 20 19
2011 AS 35 40 15 5 5 0 0 75 10 141
2011 AS-01 44 31 19 6 0 0 0 75 6 36
2011 AS-02 32 47 18 3 0 0 0 79 3 38
2011 AS-03 23 46 15 8 8 0 0 69 15 26
2011 AS-04 20 30 10 20 20 0 0 50 40 10
2011 AS-05 50 33 6 0 11 0 0 83 11 18
2008 AS 35 42 8 10 4 1 0 78 14 139
2008 AS-01 39 55 6 0 0 0 0 94 0 31
2008 AS-02 31 29 12 21 7 0 0 60 29 42
2008 AS-03 26 52 0 4 13 4 0 82 18 23
2008 AS-04 42 42 8 8 0 0 0 83 8 12
2008 AS-05 54 23 15 8 0 0 0 77 8 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 21 18 8 9 3 1 63 18 122
2018 AS-01 52 13 22 4 4 4 0 68 9 23
2018 AS-02 53 21 12 9 6 0 0 74 15 34
2018 AS-03 41 24 24 6 6 0 0 65 12 17
2018 AS-04 38 25 6 6 19 6 0 67 27 16
2018 AS-05 20 20 33 7 13 0 7 43 21 15
2017 AS 31 23 20 11 11 3 1 57 23 111
2017 AS-01 44 20 12 8 16 0 0 64 24 25
2017 AS-02 34 15 24 12 12 2 0 50 25 33
2017 AS-03 38 31 18 12 0 0 0 69 12 16
2017 AS-04 36 27 18 9 0 9 0 70 10 11
2017 AS-05 8 23 23 15 15 15 0 36 36 13
2014 AS 35 20 18 13 10 3 1 58 23 125
2014 AS-01 43 25 11 14 0 7 0 73 15 28
2014 AS-02 40 26 26 0 6 3 0 68 6 35
2014 AS-03 43 0 14 29 14 0 0 43 43 14
2014 AS-04 15 31 23 15 8 8 0 50 25 13
2014 AS-05 37 6 21 16 20 0 0 43 36 19
2011 AS 37 25 16 11 8 2 1 64 20 141
2011 AS-01 44 17 25 8 6 0 0 61 14 36
2011 AS-02 37 24 18 13 0 3 5 66 14 38
2011 AS-03 19 35 23 12 12 0 0 54 23 26
2011 AS-04 30 10 0 40 20 0 0 40 60 10
2011 AS-05 50 28 0 0 17 6 0 82 18 18
2008 AS 31 28 17 12 6 6 0 63 19 139
2008 AS-01 39 29 19 3 3 6 0 72 7 31
2008 AS-02 21 33 14 14 10 7 0 59 26 42
2008 AS-03 30 22 22 13 9 4 0 55 23 23
2008 AS-04 42 25 17 8 0 8 0 73 9 12
2008 AS-05 38 23 23 8 8 0 0 62 15 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 24 9 7 6 2 2 77 14 121
2018 AS-01 70 13 17 0 0 0 0 83 0 23
2018 AS-02 41 32 3 12 12 0 0 74 24 34
2018 AS-03 41 24 0 12 12 12 0 73 27 17
2018 AS-04 56 25 0 0 0 0 19 100 0 16
2018 AS-05 53 20 27 0 0 0 0 73 0 15
2017 AS 47 30 10 6 4 3 1 79 10 111
2017 AS-01 46 33 0 9 8 0 4 82 18 24
2017 AS-02 45 28 12 12 0 3 0 75 13 33
2017 AS-03 59 17 17 0 0 6 0 81 0 17
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 23 39 23 0 8 8 0 67 8 13
2014 AS 46 32 10 6 4 1 1 80 11 125
2014 AS-01 57 21 11 4 4 4 0 82 7 28
2014 AS-02 57 31 3 3 6 0 0 89 9 35
2014 AS-03 36 43 7 14 0 0 0 79 14 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 16 36 27 11 5 0 5 55 17 19
2011 AS 50 27 9 9 1 1 1 80 11 142
2011 AS-01 57 32 3 5 0 3 0 92 6 37
2011 AS-02 55 26 5 11 3 0 0 82 13 38
2011 AS-03 31 35 19 8 0 0 8 71 8 26
2011 AS-04 40 10 20 30 0 0 0 50 30 10
2011 AS-05 67 17 6 6 6 0 0 83 11 18
2008 AS 50 28 9 9 4 1 0 79 12 139
2008 AS-01 58 26 6 6 3 0 0 84 10 31
2008 AS-02 40 36 10 10 5 0 0 76 14 42
2008 AS-03 48 30 13 0 4 4 0 82 5 23
2008 AS-04 33 50 0 8 8 0 0 83 17 12
2008 AS-05 69 8 8 15 0 0 0 77 15 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 32 8 6 7 1 1 79 13 121
2018 AS-01 70 22 4 0 0 4 0 95 0 23
2018 AS-02 38 32 6 15 9 0 0 71 24 34
2018 AS-03 41 29 18 0 12 0 0 71 12 17
2018 AS-04 56 25 0 6 6 0 6 87 13 16
2018 AS-05 43 36 14 7 0 0 0 79 7 14
2017 AS 47 30 9 7 5 1 0 78 13 112
2017 AS-01 48 20 8 16 8 0 0 68 24 25
2017 AS-02 42 39 9 3 3 3 0 84 6 33
2017 AS-03 71 23 6 0 0 0 0 94 0 17
2017 AS-04 91 0 9 0 0 0 0 91 0 11
2017 AS-05 16 38 8 23 15 0 0 54 38 13
2014 AS 44 31 8 10 6 0 0 76 16 124
2014 AS-01 50 25 7 11 7 0 0 75 18 28
2014 AS-02 50 29 9 6 6 0 0 79 12 34
2014 AS-03 50 21 7 14 7 0 0 71 21 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 21 42 16 16 5 0 0 63 21 19
2011 AS 46 34 9 7 4 1 0 80 11 142
2011 AS-01 59 30 5 3 3 0 0 89 5 37
2011 AS-02 39 39 8 8 5 0 0 79 13 38
2011 AS-03 38 35 12 8 4 4 0 76 12 26
2011 AS-04 20 30 20 30 0 0 0 50 30 10
2011 AS-05 61 28 6 0 6 0 0 89 6 18
2008 AS 47 28 11 9 4 0 0 76 14 139
2008 AS-01 52 26 6 13 3 0 0 77 16 31
2008 AS-02 45 29 14 5 7 0 0 74 12 42
2008 AS-03 35 26 22 13 4 0 0 61 17 23
2008 AS-04 42 42 8 8 0 0 0 83 8 12
2008 AS-05 62 23 0 8 8 0 0 85 15 13

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 25 7 7 7 1 1 79 14 122
2018 AS-01 78 13 9 0 0 0 0 91 0 23
2018 AS-02 47 26 6 12 9 0 0 74 21 34
2018 AS-03 41 29 12 6 12 0 0 71 18 17
2018 AS-04 63 19 0 0 6 6 6 93 7 16
2018 AS-05 47 40 7 7 0 0 0 87 7 15
2017 AS 51 29 9 8 3 0 0 80 11 110
2017 AS-01 56 24 8 8 4 0 0 80 12 25
2017 AS-02 45 33 12 9 0 0 0 78 9 33
2017 AS-03 57 37 6 0 0 0 0 94 0 16
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 31 23 23 15 8 0 0 54 23 13
2014 AS 57 24 8 3 8 0 0 81 11 125
2014 AS-01 57 25 4 4 11 0 0 82 14 28
2014 AS-02 60 26 3 3 9 0 0 86 11 35
2014 AS-03 50 29 21 0 0 0 0 79 0 14
2014 AS-04 54 38 8 0 0 0 0 92 0 13
2014 AS-05 48 16 20 5 11 0 0 64 16 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 29 14 3 2 6 0 79 6 121
2018 AS-01 65 22 4 0 0 9 0 95 0 23
2018 AS-02 50 21 21 3 3 3 0 73 6 34
2018 AS-03 35 41 18 0 0 6 0 81 0 17
2018 AS-04 56 25 0 6 0 13 0 93 7 16
2018 AS-05 21 36 29 7 7 0 0 57 14 14
2017 AS 35 30 17 7 4 7 0 70 12 112
2017 AS-01 41 28 12 8 12 0 0 68 20 25
2017 AS-02 33 18 25 3 3 17 0 62 7 33
2017 AS-03 30 58 12 0 0 0 0 88 0 17
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 8 39 31 15 0 8 0 50 17 13
2014 AS 29 42 14 6 3 7 0 76 10 125
2014 AS-01 36 50 7 4 0 4 0 89 4 28
2014 AS-02 23 40 20 6 3 9 0 69 9 35
2014 AS-03 29 36 14 7 0 14 0 75 8 14
2014 AS-04 31 38 0 8 8 15 0 82 18 13
2014 AS-05 26 37 16 11 5 5 0 67 17 19
2011 AS 34 27 15 10 6 6 1 66 18 140
2011 AS-01 38 24 19 11 3 5 0 66 14 37
2011 AS-02 42 24 11 0 11 8 5 76 12 38
2011 AS-03 16 32 24 16 0 12 0 55 18 25
2011 AS-04 30 30 0 20 20 0 0 60 40 10
2011 AS-05 50 17 6 11 11 6 0 71 24 18

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 31 16 10 3 3 0 71 13 120
2018 AS-01 59 23 9 9 0 0 0 82 9 22
2018 AS-02 41 29 18 6 3 3 0 73 9 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 38 31 13 13 0 6 0 73 13 16
2018 AS-05 21 36 14 21 7 0 0 57 29 14
2017 AS 32 37 14 10 3 3 1 72 13 112
2017 AS-01 44 31 4 8 8 0 4 79 17 25
2017 AS-02 27 43 12 12 3 3 0 72 16 33
2017 AS-03 25 41 29 0 0 6 0 69 0 17
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 8 31 39 23 0 0 0 38 23 13
2014 AS 30 35 17 10 3 4 0 68 14 125
2014 AS-01 36 39 4 18 0 4 0 78 18 28
2014 AS-02 20 29 29 6 6 11 0 55 13 35
2014 AS-03 36 36 29 0 0 0 0 71 0 14
2014 AS-04 31 54 0 15 0 0 0 85 15 13
2014 AS-05 26 43 16 11 5 0 0 68 16 19
2011 AS 29 34 22 7 7 1 0 64 15 139
2011 AS-01 33 28 33 3 3 0 0 61 6 36
2011 AS-02 37 32 8 11 11 3 0 70 22 38
2011 AS-03 15 46 27 8 0 4 0 64 8 26
2011 AS-05 28 39 17 6 11 0 0 67 17 18
2008 AS 24 33 18 11 7 7 0 62 19 138
2008 AS-01 32 35 23 3 0 6 0 72 3 31
2008 AS-02 17 24 24 17 12 5 0 44 31 41
2008 AS-03 17 48 9 9 13 4 0 68 23 23
2008 AS-04 17 33 8 8 8 25 0 67 22 12
2008 AS-05 38 23 23 8 0 8 0 67 8 13

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 29 16 12 6 9 0 64 19 121
2018 AS-01 52 17 4 13 0 13 0 80 15 23
2018 AS-02 32 32 18 6 3 9 0 71 10 34
2018 AS-03 18 29 29 6 6 12 0 53 13 17
2018 AS-04 31 38 13 6 6 6 0 73 13 16
2018 AS-05 14 29 14 29 7 7 0 46 38 14
2017 AS 23 37 21 7 5 5 1 65 12 112
2017 AS-01 37 35 12 4 8 0 4 75 13 25
2017 AS-02 27 30 21 6 6 9 0 63 13 33
2017 AS-03 7 46 35 0 0 12 0 60 0 17
2017 AS-04 28 72 0 0 0 0 0 100 0 11
2017 AS-05 8 31 31 31 0 0 0 38 31 13
2014 AS 19 32 23 11 5 10 0 57 18 125
2014 AS-01 36 29 11 11 0 14 0 75 12 28
2014 AS-02 11 29 29 17 6 9 0 44 25 35
2014 AS-03 14 21 29 14 0 21 0 45 18 14
2014 AS-04 15 38 15 8 15 8 0 58 25 13
2014 AS-05 20 32 32 5 5 5 0 55 11 19
2011 AS 19 38 18 10 8 6 1 62 19 141
2011 AS-01 30 30 24 3 3 11 0 67 6 37
2011 AS-02 21 39 13 11 11 3 3 64 22 38
2011 AS-03 12 38 19 19 4 8 0 54 25 26
2011 AS-04 10 30 10 10 20 20 0 50 38 10
2011 AS-05 24 41 18 12 6 0 0 65 18 17
2008 AS 12 35 25 16 6 6 0 50 23 139
2008 AS-01 16 45 13 6 0 19 0 76 8 31
2008 AS-02 5 26 36 19 12 2 0 32 32 42
2008 AS-03 13 30 22 26 9 0 0 43 35 23
2008 AS-04 0 58 17 8 8 8 0 64 18 12
2008 AS-05 23 23 31 15 0 8 0 50 17 13

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 33 17 19 6 2 0 58 25 121
2018 AS-01 43 26 9 17 4 0 0 70 22 23
2018 AS-02 21 38 24 15 3 0 0 59 18 34
2018 AS-03 18 35 35 12 0 0 0 53 12 17
2018 AS-04 19 44 13 6 13 6 0 67 20 16
2018 AS-05 14 21 7 43 14 0 0 36 57 14
2017 AS 19 46 14 13 6 1 1 66 19 111
2017 AS-01 41 24 16 8 8 0 4 67 17 25
2017 AS-02 18 49 18 9 6 0 0 67 15 33
2017 AS-03 7 64 23 6 0 0 0 71 6 17
2017 AS-04 20 80 0 0 0 0 0 100 0 10
2017 AS-05 0 31 8 54 8 0 0 31 61 13
2014 AS 19 36 21 12 9 3 0 57 22 125
2014 AS-01 36 43 7 7 4 4 0 82 11 28
2014 AS-02 11 37 26 11 9 6 0 51 21 35
2014 AS-03 14 29 21 21 7 7 0 46 31 14
2014 AS-04 15 31 15 15 23 0 0 46 38 13
2014 AS-05 15 26 37 16 5 0 0 42 21 19
2011 AS 22 45 14 9 9 1 0 67 18 139
2011 AS-01 42 19 25 6 8 0 0 61 14 36
2011 AS-02 18 58 11 5 8 0 0 76 13 38
2011 AS-03 4 58 19 15 4 0 0 62 19 26
2011 AS-04 20 40 0 10 30 0 0 60 40 10
2011 AS-05 19 50 6 6 13 6 0 73 20 16
2008 AS 15 47 14 16 8 0 0 63 24 139
2008 AS-01 26 52 13 10 0 0 0 77 10 31
2008 AS-02 2 48 21 12 17 0 0 50 29 42
2008 AS-03 9 57 9 17 9 0 0 65 26 23
2008 AS-04 25 50 8 8 8 0 0 75 17 12
2008 AS-05 31 38 8 15 8 0 0 69 23 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 33 20 5 7 1 1 68 12 122
2018 AS-01 57 30 9 4 0 0 0 87 4 23
2018 AS-02 35 21 26 6 12 0 0 56 18 34
2018 AS-03 29 35 18 12 6 0 0 65 18 17
2018 AS-04 38 38 19 0 0 0 6 80 0 16
2018 AS-05 27 40 27 0 7 0 0 67 7 15
2017 AS 26 31 20 12 11 1 0 58 23 112
2017 AS-01 31 20 21 8 20 0 0 51 28 25
2017 AS-02 24 34 18 15 9 0 0 58 25 33
2017 AS-03 30 29 12 23 0 6 0 63 25 17
2017 AS-04 45 37 18 0 0 0 0 82 0 11
2017 AS-05 15 23 39 8 15 0 0 38 23 13
2014 AS 30 36 14 11 8 0 0 66 19 124
2014 AS-01 32 46 14 7 0 0 0 79 7 28
2014 AS-02 32 38 12 6 12 0 0 71 18 34
2014 AS-03 36 21 21 14 7 0 0 57 21 14
2014 AS-04 23 31 23 23 0 0 0 54 23 13
2014 AS-05 21 42 11 21 5 0 0 63 26 19
2011 AS 31 42 15 6 5 1 0 73 11 142
2011 AS-01 41 27 24 3 5 0 0 68 8 37
2011 AS-02 32 47 11 5 5 0 0 79 11 38
2011 AS-03 15 46 12 19 4 4 0 64 24 26
2011 AS-04 20 60 20 0 0 0 0 80 0 10
2011 AS-05 44 39 6 0 11 0 0 83 11 18

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 39 14 6 6 1 0 74 12 121
2018 AS-01 43 35 13 0 4 4 0 82 5 23
2018 AS-02 35 29 15 9 12 0 0 65 21 34
2018 AS-03 29 53 12 6 0 0 0 82 6 17
2018 AS-04 40 40 7 7 7 0 0 80 13 15
2018 AS-05 27 40 33 0 0 0 0 67 0 15
2017 AS 27 48 6 15 4 0 0 75 19 112
2017 AS-01 24 44 0 28 4 0 0 68 32 25
2017 AS-02 24 61 6 6 3 0 0 85 9 33
2017 AS-03 24 46 18 12 0 0 0 71 12 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 15 46 8 23 8 0 0 62 31 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 24 13 13 7 24 2 55 27 122
2018 AS-01 30 22 4 13 0 30 0 75 19 23
2018 AS-02 12 24 26 18 6 12 3 41 28 34
2018 AS-03 6 24 12 12 12 35 0 45 36 17
2018 AS-04 25 25 6 0 0 44 0 89 0 16
2018 AS-05 13 20 13 7 13 33 0 50 30 15
2017 AS 19 24 12 18 8 15 4 53 32 112
2017 AS-01 20 21 12 16 8 12 12 53 32 25
2017 AS-02 18 21 10 25 3 20 3 51 36 33
2017 AS-03 18 29 17 12 6 18 0 58 21 17
2017 AS-04 36 37 0 9 0 18 0 89 11 11
2017 AS-05 15 16 15 15 23 15 0 36 45 13
2014 AS 14 18 19 14 13 17 5 41 34 124
2014 AS-01 21 18 18 11 11 18 4 50 27 28
2014 AS-02 9 17 17 17 11 23 6 36 40 35
2014 AS-03 7 21 36 7 14 14 0 33 25 14
2014 AS-04 15 0 8 15 15 31 15 29 57 13
2014 AS-05 16 21 21 16 15 11 0 41 35 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 38 12 3 8 0 2 76 12 122
2018 AS-01 57 30 9 4 0 0 0 87 4 23
2018 AS-02 41 32 12 3 12 0 0 74 15 34
2018 AS-03 24 29 29 6 12 0 0 53 18 17
2018 AS-04 44 38 0 0 6 0 13 93 7 16
2018 AS-05 27 47 27 0 0 0 0 73 0 15
2017 AS 42 33 9 8 7 0 1 76 15 112
2017 AS-01 41 24 12 20 4 0 0 64 24 25
2017 AS-02 42 46 0 5 6 0 0 88 12 33
2017 AS-03 48 29 17 0 0 0 6 82 0 17
2017 AS-04 72 19 9 0 0 0 0 91 0 11
2017 AS-05 23 31 15 8 23 0 0 54 31 13
2014 AS 46 28 14 6 5 0 1 74 11 125
2014 AS-01 57 21 11 7 0 0 4 82 7 28
2014 AS-02 49 29 14 0 9 0 0 77 9 35
2014 AS-03 50 21 21 7 0 0 0 71 7 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 37 21 20 16 5 0 0 58 21 19
2011 AS 49 29 13 6 3 0 0 78 8 142
2011 AS-01 65 19 11 5 0 0 0 84 5 37
2011 AS-02 47 32 13 5 3 0 0 79 8 38
2011 AS-03 31 46 12 8 4 0 0 77 12 26
2011 AS-04 20 30 40 10 0 0 0 50 10 10
2011 AS-05 67 22 0 6 6 0 0 89 11 18
2008 AS 43 27 14 9 6 0 0 71 15 139
2008 AS-01 45 32 6 13 3 0 0 77 16 31
2008 AS-02 45 19 17 12 7 0 0 64 19 42
2008 AS-03 26 35 26 4 9 0 0 61 13 23
2008 AS-04 33 58 0 0 8 0 0 92 8 12
2008 AS-05 54 15 23 0 8 0 0 69 8 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 39 10 6 0 3 13 81 8 31
2017 AS 26 37 19 0 0 4 15 77 0 27
2014 AS 32 47 7 7 0 4 4 85 8 28

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 41 13 7 5 0 2 74 13 122
2018 AS-01 39 30 26 4 0 0 0 70 4 23
2018 AS-02 29 41 9 9 12 0 0 71 21 34
2018 AS-03 18 53 18 6 0 0 6 75 6 17
2018 AS-04 31 56 0 0 6 0 6 93 7 16
2018 AS-05 60 20 7 7 7 0 0 80 13 15
2017 AS 37 37 13 6 7 0 0 73 13 112
2017 AS-01 48 24 12 8 8 0 0 72 16 25
2017 AS-02 30 40 19 3 8 0 0 70 11 33
2017 AS-03 30 41 17 6 6 0 0 71 12 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 46 15 15 16 8 0 0 61 23 13
2014 AS 39 35 6 12 7 0 1 75 19 125
2014 AS-01 43 39 4 11 4 0 0 82 14 28
2014 AS-02 34 40 9 11 6 0 0 74 17 35
2014 AS-03 29 36 7 14 7 0 7 69 23 14
2014 AS-04 38 31 8 15 8 0 0 69 23 13
2014 AS-05 58 26 5 0 11 0 0 84 11 19
2011 AS 44 32 11 6 6 0 1 77 11 142
2011 AS-01 38 35 11 5 11 0 0 73 16 37
2011 AS-02 55 32 8 3 0 0 3 89 3 38
2011 AS-03 27 35 19 12 8 0 0 62 19 26
2011 AS-04 30 40 10 10 0 0 10 78 11 10
2011 AS-05 67 17 6 0 11 0 0 83 11 18
2008 AS 36 35 14 10 3 1 1 73 13 139
2008 AS-01 39 35 19 6 0 0 0 74 6 31
2008 AS-02 21 48 14 10 5 0 2 71 15 42
2008 AS-03 30 39 9 9 9 4 0 73 18 23
2008 AS-04 58 8 8 17 0 0 8 73 18 12
2008 AS-05 54 23 15 8 0 0 0 77 8 13

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 50 11 7 6 0 0 76 13 122
2018 AS-01 17 61 13 4 4 0 0 78 9 23
2018 AS-02 38 35 12 6 9 0 0 74 15 34
2018 AS-03 24 59 6 12 0 0 0 82 12 17
2018 AS-04 25 44 13 13 6 0 0 69 19 16
2018 AS-05 33 47 13 0 7 0 0 80 7 15
2017 AS 23 52 12 4 8 0 0 76 12 112
2017 AS-01 28 31 21 8 12 0 0 59 20 25
2017 AS-02 25 58 6 6 6 0 0 82 12 33
2017 AS-03 12 70 12 6 0 0 0 83 6 17
2017 AS-04 45 36 9 0 9 0 0 81 9 11
2017 AS-05 23 54 15 0 8 0 0 77 8 13
2014 AS 29 38 18 12 2 0 0 67 14 125
2014 AS-01 21 43 18 18 0 0 0 64 18 28
2014 AS-02 26 34 26 12 3 0 0 60 14 35
2014 AS-03 29 43 14 7 7 0 0 71 14 14
2014 AS-04 23 54 15 8 0 0 0 77 8 13
2014 AS-05 47 32 16 5 0 0 0 79 5 19
2011 AS 38 34 11 13 4 0 0 72 18 142
2011 AS-01 27 22 14 27 11 0 0 49 38 37
2011 AS-02 45 42 8 5 0 0 0 87 5 38
2011 AS-03 31 27 19 19 4 0 0 58 23 26
2011 AS-04 30 50 10 10 0 0 0 80 10 10
2011 AS-05 56 39 0 0 6 0 0 94 6 18
2008 AS 34 40 14 10 3 0 0 73 13 139
2008 AS-01 29 42 10 13 6 0 0 71 19 31
2008 AS-02 21 38 21 17 2 0 0 60 19 42
2008 AS-03 52 35 4 4 4 0 0 87 9 23
2008 AS-04 33 42 25 0 0 0 0 75 0 12
2008 AS-05 62 23 8 8 0 0 0 85 8 13

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 43 7 4 5 0 0 84 9 122
2018 AS-01 26 65 4 4 0 0 0 91 4 23
2018 AS-02 47 35 6 0 12 0 0 82 12 34
2018 AS-03 41 35 12 6 6 0 0 76 12 17
2018 AS-04 50 31 6 13 0 0 0 81 13 16
2018 AS-05 47 40 13 0 0 0 0 87 0 15
2017 AS 38 48 5 8 2 0 0 85 10 112
2017 AS-01 39 33 8 20 0 0 0 72 20 25
2017 AS-02 37 52 2 6 3 0 0 89 9 33
2017 AS-03 24 76 0 0 0 0 0 100 0 17
2017 AS-04 54 36 0 9 0 0 0 91 9 11
2017 AS-05 31 54 15 0 0 0 0 85 0 13
2014 AS 43 36 9 8 4 0 0 79 12 124
2014 AS-01 37 33 19 11 0 0 0 70 11 27
2014 AS-02 34 43 9 9 6 0 0 77 14 35
2014 AS-03 50 36 14 0 0 0 0 86 0 14
2014 AS-04 54 38 0 0 8 0 0 92 8 13
2014 AS-05 58 32 5 5 0 0 0 89 5 19
2011 AS 46 30 9 11 4 1 0 76 15 142
2011 AS-01 30 24 14 22 11 0 0 54 32 37
2011 AS-02 55 29 11 3 0 3 0 86 3 38
2011 AS-03 31 38 12 15 4 0 0 69 19 26
2011 AS-04 40 40 10 0 10 0 0 80 10 10
2011 AS-05 67 28 0 6 0 0 0 94 6 18
2008 AS 44 39 6 8 4 0 0 83 12 139
2008 AS-01 42 42 6 3 6 0 0 84 10 31
2008 AS-02 31 45 7 10 7 0 0 76 17 42
2008 AS-03 57 30 4 9 0 0 0 87 9 23
2008 AS-04 42 50 8 0 0 0 0 92 0 12
2008 AS-05 62 31 0 8 0 0 0 92 8 13

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 35 17 9 8 3 0 66 17 119
2018 AS-01 45 23 14 9 5 5 0 71 14 22
2018 AS-02 18 48 12 9 9 3 0 69 19 33
2018 AS-03 29 41 18 12 0 0 0 71 12 17
2018 AS-04 38 31 13 13 6 0 0 69 19 16
2018 AS-05 27 27 20 7 13 7 0 57 21 15
2017 AS 35 35 14 4 7 5 1 74 11 112
2017 AS-01 43 25 16 4 8 4 0 71 12 25
2017 AS-02 33 33 16 0 9 5 3 72 10 33
2017 AS-03 24 52 12 0 0 12 0 87 0 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 23 39 8 8 15 8 0 67 25 13
2014 AS 35 35 8 7 11 2 1 73 19 125
2014 AS-01 54 36 0 7 0 4 0 93 7 28
2014 AS-02 20 46 14 3 14 3 0 68 18 35
2014 AS-03 43 36 7 0 7 7 0 85 8 14
2014 AS-04 38 23 15 15 8 0 0 62 23 13
2014 AS-05 32 32 11 5 20 0 0 64 26 19
2011 AS 32 31 17 11 5 3 1 65 17 140
2011 AS-01 35 24 27 11 3 0 0 59 14 37
2011 AS-02 38 38 5 11 3 3 3 80 14 37
2011 AS-03 15 35 19 19 8 4 0 52 28 26
2011 AS-04 40 30 10 20 0 0 0 70 20 10
2011 AS-05 53 12 6 0 18 12 0 73 20 17
2008 AS 31 35 17 13 2 3 0 67 16 139
2008 AS-01 39 32 10 13 0 6 0 76 14 31
2008 AS-02 26 17 38 17 0 2 0 44 17 42
2008 AS-03 13 57 9 9 13 0 0 70 22 23
2008 AS-04 25 58 0 17 0 0 0 83 17 12
2008 AS-05 62 15 8 8 0 8 0 83 8 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 28 18 14 19 2 2 46 35 121
2018 AS-01 35 22 26 0 17 0 0 57 17 23
2018 AS-02 12 26 24 18 21 0 0 38 38 34
2018 AS-03 12 41 12 24 6 6 0 56 31 17
2018 AS-04 13 31 13 6 25 0 13 50 36 16
2018 AS-05 13 33 7 7 27 7 7 54 38 15
2017 AS 10 26 21 21 15 5 3 39 39 112
2017 AS-01 20 16 12 28 13 8 4 40 46 25
2017 AS-02 9 30 13 22 22 2 3 41 45 33
2017 AS-03 13 41 35 6 0 6 0 57 6 17
2017 AS-04 9 36 9 27 9 9 0 50 40 11
2017 AS-05 0 23 31 15 23 8 0 25 42 13
2014 AS 10 19 23 15 26 3 3 31 44 125
2014 AS-01 7 21 32 7 18 4 11 33 29 28
2014 AS-02 3 29 26 17 23 3 0 32 41 35
2014 AS-03 21 7 29 0 36 7 0 31 38 14
2014 AS-04 15 15 15 31 15 8 0 33 50 13
2014 AS-05 11 21 11 26 31 0 0 32 57 19
2011 AS 18 20 15 21 23 2 1 39 45 142
2011 AS-01 22 14 16 19 30 0 0 35 49 37
2011 AS-02 21 26 18 18 13 0 3 49 32 38
2011 AS-03 4 12 19 27 31 4 4 17 63 26
2011 AS-04 10 30 0 30 30 0 0 40 60 10
2011 AS-05 39 33 0 0 17 11 0 81 19 18
2008 AS 14 24 21 24 15 1 1 39 40 138
2008 AS-01 16 39 23 10 10 3 0 57 20 31
2008 AS-02 14 10 19 31 26 0 0 24 57 42
2008 AS-03 9 17 30 26 17 0 0 26 43 23
2008 AS-04 0 33 25 33 0 8 0 36 36 12
2008 AS-05 23 31 15 15 15 0 0 54 31 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 40 16 7 5 0 1 73 12 122
2018 AS-01 48 30 17 0 0 0 4 82 0 23
2018 AS-02 24 38 15 9 15 0 0 62 24 34
2018 AS-03 29 53 12 6 0 0 0 82 6 17
2018 AS-04 38 44 13 6 0 0 0 81 6 16
2018 AS-05 33 40 27 0 0 0 0 73 0 15
2017 AS 29 44 8 13 3 2 0 75 16 112
2017 AS-01 35 28 13 20 4 0 0 63 24 25
2017 AS-02 21 42 6 22 3 6 0 67 26 33
2017 AS-03 30 58 6 6 0 0 0 88 6 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 23 54 15 8 0 0 0 77 8 13
2014 AS 28 42 14 8 6 1 1 71 15 125
2014 AS-01 32 36 21 7 4 0 0 68 11 28
2014 AS-02 20 52 9 9 9 3 0 74 18 35
2014 AS-03 21 50 21 7 0 0 0 71 7 14
2014 AS-04 31 46 8 8 0 0 8 83 8 13
2014 AS-05 26 32 16 16 11 0 0 58 26 19
2011 AS 43 34 11 8 3 1 0 78 11 141
2011 AS-01 35 38 8 19 0 0 0 73 19 37
2011 AS-02 45 34 16 3 3 0 0 79 5 38
2011 AS-03 31 42 12 4 8 4 0 76 12 26
2011 AS-04 40 40 10 10 0 0 0 80 10 10
2011 AS-05 71 12 12 0 6 0 0 82 6 17

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 29 19 7 3 0 0 70 11 121
2018 AS-01 61 17 22 0 0 0 0 78 0 23
2018 AS-02 29 26 24 15 6 0 0 56 21 34
2018 AS-03 41 41 12 0 6 0 0 82 6 17
2018 AS-04 56 19 25 0 0 0 0 75 0 16
2018 AS-05 47 27 13 13 0 0 0 73 13 15
2017 AS 32 41 12 10 5 0 0 73 15 112
2017 AS-01 39 24 16 13 8 0 0 63 21 25
2017 AS-02 33 34 15 12 6 0 0 67 18 33
2017 AS-03 25 70 6 0 0 0 0 94 0 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 16 46 31 8 0 0 0 62 8 13
2014 AS 37 35 15 7 6 0 0 72 13 125
2014 AS-01 43 29 18 11 0 0 0 71 11 28
2014 AS-02 37 29 17 9 9 0 0 66 17 35
2014 AS-03 29 50 14 7 0 0 0 79 7 14
2014 AS-04 31 38 23 8 0 0 0 69 8 13
2014 AS-05 26 48 11 5 10 0 0 74 15 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 36 12 6 7 0 0 75 12 121
2018 AS-01 61 22 13 4 0 0 0 83 4 23
2018 AS-02 33 30 15 6 15 0 0 64 21 33
2018 AS-03 35 53 12 0 0 0 0 88 0 17
2018 AS-04 63 19 13 0 6 0 0 81 6 16
2018 AS-05 33 53 0 0 13 0 0 87 13 15
2017 AS 40 37 11 9 3 0 0 77 12 112
2017 AS-01 48 20 16 12 4 0 0 68 16 25
2017 AS-02 36 37 12 15 0 0 0 73 15 33
2017 AS-03 42 58 0 0 0 0 0 100 0 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 39 23 23 8 8 0 0 62 15 13
2014 AS 38 40 11 5 6 0 0 78 11 125
2014 AS-01 39 36 18 4 4 0 0 75 7 28
2014 AS-02 37 49 3 3 9 0 0 86 11 35
2014 AS-03 29 57 14 0 0 0 0 86 0 14
2014 AS-04 38 38 15 8 0 0 0 77 8 13
2014 AS-05 32 31 16 16 5 0 0 63 21 19
2011 AS 48 33 14 4 0 1 0 82 4 141
2011 AS-01 41 38 16 5 0 0 0 78 5 37
2011 AS-02 53 29 11 5 0 3 0 84 5 38
2011 AS-03 36 48 12 0 0 4 0 88 0 25
2011 AS-04 50 20 20 10 0 0 0 70 10 10
2011 AS-05 61 22 17 0 0 0 0 83 0 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 30 25 7 3 6 0 63 11 121
2018 AS-01 48 13 30 4 0 4 0 64 5 23
2018 AS-02 24 29 26 12 6 3 0 55 18 34
2018 AS-03 18 47 18 6 0 12 0 73 7 17
2018 AS-04 38 38 19 0 0 6 0 80 0 16
2018 AS-05 33 13 27 13 0 13 0 54 15 15
2017 AS 23 42 19 8 4 3 0 68 13 112
2017 AS-01 31 41 12 8 0 8 0 79 9 25
2017 AS-02 21 33 25 12 6 2 0 56 19 33
2017 AS-03 12 59 29 0 0 0 0 71 0 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 0 39 31 15 15 0 0 39 31 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 32 5 2 5 0 0 88 7 122
2018 AS-01 70 26 0 0 4 0 0 96 4 23
2018 AS-02 41 41 6 0 12 0 0 82 12 34
2018 AS-03 65 24 6 6 0 0 0 88 6 17
2018 AS-04 56 38 6 0 0 0 0 94 0 16
2018 AS-05 67 20 7 7 0 0 0 87 7 15
2017 AS 52 28 6 8 5 0 0 80 13 112
2017 AS-01 60 20 12 0 8 0 0 80 8 25
2017 AS-02 42 28 9 17 3 0 0 70 21 33
2017 AS-03 59 41 0 0 0 0 0 100 0 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 39 38 0 15 8 0 0 77 23 13
2014 AS 50 32 6 6 5 1 0 83 11 125
2014 AS-01 43 39 4 7 7 0 0 82 14 28
2014 AS-02 43 37 9 6 6 0 0 80 11 35
2014 AS-03 57 21 14 0 7 0 0 79 7 14
2014 AS-04 62 23 8 8 0 0 0 85 8 13
2014 AS-05 63 37 0 0 0 0 0 100 0 19
2011 AS 53 30 7 6 4 0 0 83 10 142
2011 AS-01 46 35 8 11 0 0 0 81 11 37
2011 AS-02 61 29 5 3 3 0 0 89 5 38
2011 AS-03 46 27 12 8 8 0 0 73 15 26
2011 AS-04 40 40 0 20 0 0 0 80 20 10
2011 AS-05 72 17 0 0 11 0 0 89 11 18

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 29 13 6 2 0 2 78 8 122
2018 AS-01 61 30 9 0 0 0 0 91 0 23
2018 AS-02 59 24 12 3 3 0 0 82 6 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 56 19 0 13 0 0 13 86 14 16
2018 AS-05 27 33 27 7 7 0 0 60 13 15
2017 AS 48 32 12 5 0 1 1 82 6 111
2017 AS-01 61 35 4 0 0 0 0 96 0 25
2017 AS-02 60 15 19 3 0 3 0 77 3 33
2017 AS-03 41 41 6 12 0 0 0 82 12 17
2017 AS-04 55 36 0 0 0 0 9 100 0 11
2017 AS-05 23 46 15 15 0 0 0 69 15 13
2014 AS 50 33 13 1 3 1 0 83 4 125
2014 AS-01 57 32 7 4 0 0 0 89 4 28
2014 AS-02 37 40 17 0 6 0 0 77 6 35
2014 AS-03 64 21 7 0 7 0 0 86 7 14
2014 AS-04 54 38 8 0 0 0 0 92 0 13
2014 AS-05 52 32 11 0 5 0 0 84 5 19
2011 AS 39 34 15 7 4 0 0 73 11 142
2011 AS-01 49 32 8 5 5 0 0 81 11 37
2011 AS-02 45 26 18 5 5 0 0 71 11 38
2011 AS-03 35 35 23 8 0 0 0 69 8 26
2011 AS-04 40 20 30 0 10 0 0 60 10 10
2011 AS-05 28 50 11 6 6 0 0 78 11 18
2008 AS 35 30 19 10 6 0 0 65 16 139
2008 AS-01 52 26 13 10 0 0 0 77 10 31
2008 AS-02 26 33 26 10 5 0 0 60 14 42
2008 AS-03 35 22 22 9 13 0 0 57 22 23
2008 AS-04 50 25 8 8 8 0 0 75 17 12
2008 AS-05 8 46 8 31 8 0 0 54 38 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 49 21 30 122
2018 AS-01 43 13 43 23
2018 AS-02 41 26 32 34
2018 AS-03 41 29 29 17
2018 AS-04 44 19 38 16
2018 AS-05 67 13 20 15
2017 AS 45 22 33 112
2017 AS-01 52 24 24 25
2017 AS-02 37 18 45 33
2017 AS-03 46 30 23 17
2017 AS-04 27 27 46 11
2017 AS-05 54 15 31 13
2014 AS 49 30 21 125
2014 AS-01 32 47 21 28
2014 AS-02 46 34 20 35
2014 AS-03 43 29 29 14
2014 AS-04 38 23 38 13
2014 AS-05 68 21 11 19
2011 AS 37 31 32 142
2011 AS-01 38 35 27 37
2011 AS-02 32 29 39 38
2011 AS-03 38 31 31 26
2011 AS-04 60 20 20 10
2011 AS-05 22 33 44 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 10 32 50 2 2 5 60
2018 AS-01 10 30 40 0 10 10 10
2018 AS-02 7 43 36 0 0 14 14
2018 AS-05 30 30 40 0 0 0 10
2017 AS 10 24 56 2 2 6 50
2017 AS-01 8 30 62 0 0 0 13
2017 AS-02 8 42 25 8 8 8 12
2014 AS 13 20 57 1 9999 8 61
2014 AS-02 19 25 44 0 9999 12 16
2014 AS-05 8 23 62 7 9999 0 13
2011 AS 23 17 49 4 9999 8 53
2011 AS-01 21 29 43 7 9999 0 14
2011 AS-02 25 17 42 0 9999 17 12
2011 AS-03 10 10 60 0 9999 20 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 42 11 1 3 0 1 84 4 122
2018 AS-01 52 43 4 0 0 0 0 96 0 23
2018 AS-02 38 32 18 0 12 0 0 71 12 34
2018 AS-03 41 53 6 0 0 0 0 94 0 17
2018 AS-04 50 25 19 6 0 0 0 75 6 16
2018 AS-05 27 47 20 0 0 0 7 79 0 15
2017 AS 38 45 9 5 2 1 0 84 7 112
2017 AS-01 43 37 8 4 4 4 0 83 8 25
2017 AS-02 33 53 3 8 3 0 0 86 11 33
2017 AS-03 41 47 12 0 0 0 0 88 0 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 23 54 15 8 0 0 0 77 8 13
2014 AS 43 40 10 2 3 1 0 84 6 125
2014 AS-01 54 36 11 0 0 0 0 89 0 28
2014 AS-02 43 40 9 0 9 0 0 83 9 35
2014 AS-03 29 50 14 7 0 0 0 79 7 14
2014 AS-04 31 46 15 0 8 0 0 77 8 13
2014 AS-05 52 32 5 11 0 0 0 84 11 19
2011 AS 46 39 11 1 1 1 0 86 3 141
2011 AS-01 43 32 16 3 0 5 0 80 3 37
2011 AS-02 46 49 3 0 3 0 0 95 3 37
2011 AS-03 35 42 19 4 0 0 0 77 4 26
2011 AS-04 30 40 20 0 10 0 0 70 10 10
2011 AS-05 61 33 6 0 0 0 0 94 0 18
2008 AS 48 33 9 4 4 1 0 82 8 138
2008 AS-01 52 32 13 0 3 0 0 84 3 31
2008 AS-02 31 40 10 10 10 0 0 71 19 42
2008 AS-03 61 22 9 4 4 0 0 83 9 23
2008 AS-04 55 18 27 0 0 0 0 73 0 11
2008 AS-05 46 54 0 0 0 0 0 100 0 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 30 11 8 1 2 1 79 9 121
2018 AS-01 52 35 0 9 0 4 0 91 9 23
2018 AS-02 50 26 12 9 0 0 3 79 9 34
2018 AS-03 47 41 12 0 0 0 0 88 0 17
2018 AS-04 63 19 6 6 0 6 0 87 7 16
2018 AS-05 27 33 20 7 7 7 0 64 14 15
2017 AS 38 37 15 6 2 3 0 76 8 112
2017 AS-01 60 32 0 0 4 4 0 96 4 25
2017 AS-02 30 33 25 6 3 3 0 65 9 33
2017 AS-03 24 46 24 6 0 0 0 71 6 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 15 46 31 8 0 0 0 61 8 13
2014 AS 33 45 8 7 5 2 0 79 13 125
2014 AS-01 47 36 4 11 4 0 0 82 14 28
2014 AS-02 34 54 0 6 3 3 0 91 9 35
2014 AS-03 0 71 14 14 0 0 0 71 14 14
2014 AS-04 38 23 15 8 8 8 0 67 17 13
2014 AS-05 37 42 11 0 10 0 0 79 10 19
2011 AS 40 36 12 8 1 2 0 78 9 141
2011 AS-01 42 36 11 8 0 3 0 80 9 36
2011 AS-02 47 34 8 5 3 3 0 84 8 38
2011 AS-03 31 50 12 4 0 4 0 84 4 26
2011 AS-04 30 30 30 10 0 0 0 60 10 10
2011 AS-05 56 22 6 17 0 0 0 78 17 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 3 26 40 17 11 0 3 28 31 121
2018 AS-01 0 22 43 17 13 0 4 32 23 23
2018 AS-02 6 24 32 15 18 0 6 34 31 34
2018 AS-03 0 24 47 18 12 0 0 29 24 17
2018 AS-04 6 38 31 19 0 0 6 20 47 16
2018 AS-05 0 27 53 7 13 0 0 20 27 15
2017 AS 9 22 36 16 12 2 4 30 32 112
2017 AS-01 8 0 28 20 37 4 4 61 9 25
2017 AS-02 12 19 40 9 12 3 5 23 33 33
2017 AS-03 6 35 47 12 0 0 0 12 41 17
2017 AS-04 0 9 45 46 0 0 0 46 9 11
2017 AS-05 15 38 31 8 0 0 8 8 58 13
2014 AS 10 24 40 19 4 2 0 24 35 124
2014 AS-01 7 21 46 18 4 4 0 22 30 28
2014 AS-02 17 40 17 20 3 3 0 23 59 35
2014 AS-03 7 21 57 14 0 0 0 14 29 14
2014 AS-04 8 15 46 23 8 0 0 31 23 13
2014 AS-05 5 21 42 21 10 0 0 31 27 19
2011 AS 12 20 32 23 9 0 4 33 34 142
2011 AS-01 11 24 27 27 8 0 3 36 36 37
2011 AS-02 5 24 34 21 8 0 8 31 31 38
2011 AS-03 15 27 27 19 8 0 4 28 44 26
2011 AS-04 40 20 10 10 20 0 0 30 60 10
2011 AS-05 11 6 56 11 17 0 0 28 17 18
2008 AS 15 30 26 23 4 1 1 28 46 137
2008 AS-01 10 16 26 35 6 0 6 45 28 31
2008 AS-02 20 32 34 10 5 0 0 15 51 41
2008 AS-03 17 26 17 30 9 0 0 39 43 23
2008 AS-04 17 42 17 25 0 0 0 25 58 12
2008 AS-05 15 46 15 15 0 8 0 17 67 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 21 23 30 14 2 3 46 30 120
2018 AS-01 9 13 13 39 13 9 4 60 25 23
2018 AS-02 9 24 24 21 18 0 3 41 34 33
2018 AS-03 0 29 18 35 18 0 0 53 29 17
2018 AS-04 6 13 38 19 19 0 6 40 20 16
2018 AS-05 13 20 13 40 13 0 0 53 33 15
2017 AS 10 11 36 16 20 2 6 39 22 111
2017 AS-01 12 0 24 12 44 0 8 61 13 25
2017 AS-02 20 6 34 12 15 6 6 31 30 33
2017 AS-03 0 12 35 23 24 0 6 50 12 17
2017 AS-04 0 0 46 36 18 0 0 54 0 11
2017 AS-05 0 33 67 0 0 0 0 0 33 12
2014 AS 9 11 38 22 15 2 3 39 21 124
2014 AS-01 11 7 29 11 29 4 11 46 21 28
2014 AS-02 11 20 43 20 3 3 0 23 32 35
2014 AS-03 7 7 36 21 21 0 7 46 15 14
2014 AS-04 0 15 15 54 15 0 0 69 15 13
2014 AS-05 5 11 57 16 11 0 0 26 16 19
2011 AS 6 18 27 28 13 1 6 45 26 142
2011 AS-01 5 14 30 19 22 3 8 45 21 37
2011 AS-02 5 13 34 24 13 0 11 41 21 38
2011 AS-03 4 35 27 27 4 0 4 32 40 26
2011 AS-04 40 0 10 30 10 0 10 44 44 10
2011 AS-05 0 22 17 39 22 0 0 61 22 18
2008 AS 15 22 24 26 10 1 2 37 38 137
2008 AS-01 3 13 16 42 16 3 6 64 18 31
2008 AS-02 22 32 22 17 7 0 0 24 54 41
2008 AS-03 17 26 17 22 13 0 4 36 45 23
2008 AS-04 25 8 25 33 8 0 0 42 33 12
2008 AS-05 8 23 38 15 8 8 0 25 33 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 26 35 15 8 0 2 24 41 121
2018 AS-01 13 26 43 13 4 0 0 17 39 23
2018 AS-02 18 29 29 6 15 0 3 21 48 34
2018 AS-03 24 12 35 24 6 0 0 29 35 17
2018 AS-04 13 25 38 13 0 0 13 14 43 16
2018 AS-05 0 27 40 27 7 0 0 33 27 15
2017 AS 10 26 37 10 11 2 5 22 38 112
2017 AS-01 8 16 31 4 29 4 8 37 27 25
2017 AS-02 12 21 43 6 10 2 6 17 36 33
2017 AS-03 0 41 36 12 6 6 0 18 43 17
2017 AS-04 9 27 36 19 9 0 0 28 36 11
2017 AS-05 23 23 39 8 0 0 8 8 50 13
2014 AS 16 28 34 17 4 0 2 21 45 125
2014 AS-01 14 25 39 14 7 0 0 22 39 28
2014 AS-02 20 32 29 14 3 0 3 18 53 35
2014 AS-03 7 36 50 7 0 0 0 7 43 14
2014 AS-04 23 15 46 15 0 0 0 15 38 13
2014 AS-05 10 32 32 11 11 0 5 22 44 19
2011 AS 11 21 28 21 11 3 6 35 34 140
2011 AS-01 5 24 19 24 14 3 11 44 34 37
2011 AS-02 16 14 30 24 8 0 8 35 32 37
2011 AS-03 8 16 44 20 4 8 0 26 26 25
2011 AS-04 30 40 10 0 10 0 10 11 78 10
2011 AS-05 11 17 33 11 22 6 0 35 29 18
2008 AS 13 28 24 21 10 1 4 33 42 138
2008 AS-01 3 29 23 19 13 0 13 37 37 31
2008 AS-02 15 29 27 17 12 0 0 29 44 41
2008 AS-03 9 30 26 17 13 0 4 32 41 23
2008 AS-04 25 17 25 25 8 0 0 33 42 12
2008 AS-05 23 38 8 23 0 8 0 25 67 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 4 21 36 25 13 0 2 39 25 121
2018 AS-01 0 13 22 39 26 0 0 65 13 23
2018 AS-02 3 24 24 35 12 0 3 48 27 34
2018 AS-03 6 24 35 24 12 0 0 35 29 17
2018 AS-04 13 19 56 0 6 0 6 7 33 16
2018 AS-05 0 20 47 20 13 0 0 33 20 15
2017 AS 5 14 31 32 13 1 4 47 21 112
2017 AS-01 4 0 31 24 33 0 8 61 4 25
2017 AS-02 6 15 24 33 12 3 6 50 24 33
2017 AS-03 0 6 46 48 0 0 0 48 6 17
2017 AS-04 9 9 36 37 9 0 0 46 18 11
2017 AS-05 8 31 23 31 8 0 0 39 38 13
2014 AS 4 22 37 28 10 0 0 37 26 123
2014 AS-01 0 18 39 29 14 0 0 43 18 28
2014 AS-02 9 27 29 23 12 0 0 35 35 34
2014 AS-03 0 21 29 50 0 0 0 50 21 14
2014 AS-04 0 8 46 31 15 0 0 46 8 13
2014 AS-05 0 32 43 16 10 0 0 26 32 19
2011 AS 10 18 32 24 8 1 6 35 30 142
2011 AS-01 5 14 27 32 14 5 3 50 21 37
2011 AS-02 11 18 37 21 8 0 5 31 31 38
2011 AS-03 8 27 35 15 0 0 15 18 41 26
2011 AS-04 30 30 10 10 10 0 10 22 67 10
2011 AS-05 17 11 28 28 17 0 0 44 28 18
2008 AS 10 23 30 25 11 0 1 36 34 138
2008 AS-01 0 13 26 32 23 0 6 59 14 31
2008 AS-02 14 29 26 21 10 0 0 31 43 42
2008 AS-03 13 22 35 17 13 0 0 30 35 23
2008 AS-04 17 25 25 25 8 0 0 33 42 12
2008 AS-05 15 23 38 23 0 0 0 23 38 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 21 27 23 13 2 5 39 32 121
2018 AS-01 0 13 30 30 17 4 4 52 14 23
2018 AS-02 12 18 29 21 15 0 6 38 31 34
2018 AS-03 24 12 29 24 12 0 0 35 35 17
2018 AS-04 13 19 13 31 6 6 13 46 38 16
2018 AS-05 0 20 33 20 27 0 0 47 20 15
2017 AS 10 14 31 25 13 1 6 41 25 111
2017 AS-01 4 4 33 29 18 0 13 53 9 24
2017 AS-02 6 10 27 28 18 3 8 51 18 33
2017 AS-03 18 12 35 30 6 0 0 36 29 17
2017 AS-04 18 18 37 9 18 0 0 27 36 11
2017 AS-05 0 46 8 39 8 0 0 46 46 13
2014 AS 14 25 29 20 9 2 2 30 40 124
2014 AS-01 11 29 21 18 11 4 7 32 44 28
2014 AS-02 17 23 31 17 9 3 0 26 41 35
2014 AS-03 7 36 21 36 0 0 0 36 43 14
2014 AS-04 0 8 46 31 15 0 0 46 8 13
2014 AS-05 5 36 27 16 16 0 0 32 42 19
2011 AS 11 31 25 14 13 0 6 29 44 142
2011 AS-01 5 35 16 14 24 0 5 40 43 37
2011 AS-02 11 26 32 13 11 0 8 26 40 38
2011 AS-03 8 38 31 8 4 0 12 13 52 26
2011 AS-04 40 10 20 10 10 0 10 22 56 10
2011 AS-05 11 28 22 22 17 0 0 39 39 18
2008 AS 17 23 30 15 12 1 2 29 41 137
2008 AS-01 6 13 32 13 29 0 6 45 21 31
2008 AS-02 22 27 32 12 7 0 0 20 49 41
2008 AS-03 22 35 9 22 9 0 4 32 59 23
2008 AS-04 17 25 25 17 8 8 0 27 45 12
2008 AS-05 15 23 31 15 15 0 0 31 38 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 21 24 17 12 2 3 30 45 120
2018 AS-01 17 17 30 13 17 4 0 32 36 23
2018 AS-02 30 18 12 15 21 0 3 38 50 33
2018 AS-03 24 24 29 18 0 0 6 19 50 17
2018 AS-04 25 13 19 19 13 6 6 36 43 16
2018 AS-05 27 7 40 20 7 0 0 27 33 15
2017 AS 17 28 21 18 7 3 6 27 50 111
2017 AS-01 16 16 25 12 16 0 16 33 38 25
2017 AS-02 25 32 13 12 6 9 3 21 65 32
2017 AS-03 17 29 6 35 6 0 7 44 50 17
2017 AS-04 18 0 37 36 9 0 0 45 18 11
2017 AS-05 15 46 23 15 0 0 0 15 62 13
2014 AS 7 20 23 32 11 2 4 46 29 124
2014 AS-01 4 21 25 32 11 4 4 46 27 28
2014 AS-02 14 23 20 29 11 3 0 41 38 35
2014 AS-03 0 36 7 43 0 0 14 50 42 14
2014 AS-04 0 0 31 31 23 8 8 64 0 13
2014 AS-05 5 16 43 26 11 0 0 37 20 19
2011 AS 11 27 22 19 13 1 8 35 42 142
2011 AS-01 8 19 22 24 19 3 5 47 29 37
2011 AS-02 16 32 21 13 11 0 8 26 51 38
2011 AS-03 8 35 38 8 0 0 12 9 48 26
2011 AS-04 30 10 20 10 20 0 10 33 44 10
2011 AS-05 11 28 6 28 28 0 0 56 39 18
2008 AS 18 34 24 15 4 1 3 20 55 136
2008 AS-01 10 35 29 19 0 0 6 21 48 31
2008 AS-02 25 40 18 15 3 0 0 18 65 40
2008 AS-03 9 43 17 13 9 0 9 24 57 23
2008 AS-04 33 17 33 0 8 8 0 9 55 12
2008 AS-05 31 31 8 15 8 8 0 25 67 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 28 37 13 8 4 2 23 38 122
2018 AS-01 13 17 43 13 9 4 0 23 32 23
2018 AS-02 6 38 32 6 12 3 3 19 47 34
2018 AS-03 6 18 47 18 6 6 0 25 25 17
2018 AS-04 0 19 38 25 6 13 0 36 21 16
2018 AS-05 0 20 60 7 13 0 0 20 20 15
2017 AS 11 19 40 15 8 1 5 25 33 112
2017 AS-01 8 12 24 20 29 0 8 53 21 25
2017 AS-02 18 18 34 16 3 3 9 21 41 33
2017 AS-03 6 35 54 6 0 0 0 6 41 17
2017 AS-04 9 18 37 27 9 0 0 36 27 11
2017 AS-05 23 8 54 15 0 0 0 15 31 13
2014 AS 7 27 37 19 6 2 2 26 35 124
2014 AS-01 4 21 39 21 11 4 0 33 26 28
2014 AS-02 14 23 40 14 6 3 0 21 38 35
2014 AS-03 0 14 50 21 0 7 7 25 17 14
2014 AS-04 0 23 31 23 15 0 8 42 25 13
2014 AS-05 5 43 32 21 0 0 0 21 47 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 30 5 9 5 4 0 80 15 122
2018 AS-01 61 35 0 4 0 0 0 96 4 23
2018 AS-02 47 26 9 6 12 0 0 74 18 34
2018 AS-03 41 29 6 12 6 6 0 75 19 17
2018 AS-04 56 19 0 6 0 19 0 92 8 16
2018 AS-05 40 33 0 20 0 7 0 79 21 15
2017 AS 47 27 9 9 6 2 0 75 16 112
2017 AS-01 41 28 16 8 8 0 0 68 16 25
2017 AS-02 45 31 6 6 9 2 0 78 16 33
2017 AS-03 53 17 6 18 0 6 0 75 19 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 31 38 8 8 15 0 0 69 23 13
2014 AS 45 31 11 8 5 0 0 76 13 125
2014 AS-01 47 46 7 0 0 0 0 93 0 28
2014 AS-02 49 29 11 6 6 0 0 77 11 35
2014 AS-03 50 29 14 7 0 0 0 79 7 14
2014 AS-04 31 38 15 15 0 0 0 69 15 13
2014 AS-05 42 21 16 10 11 0 0 63 20 19

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 34 2 5 4 0 0 88 9 121
2018 AS-01 70 30 0 0 0 0 0 100 0 23
2018 AS-02 50 32 3 9 6 0 0 82 15 34
2018 AS-03 35 53 6 0 6 0 0 88 6 17
2018 AS-04 69 31 0 0 0 0 0 100 0 16
2018 AS-05 57 21 7 7 7 0 0 79 14 14
2017 AS 44 39 9 8 1 0 0 83 8 112
2017 AS-01 44 43 4 8 0 0 0 88 8 25
2017 AS-02 36 36 12 13 3 0 0 72 16 33
2017 AS-03 59 35 0 6 0 0 0 94 6 17
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 31 54 15 0 0 0 0 85 0 13
2014 AS 44 38 9 6 2 0 0 82 9 125
2014 AS-01 50 43 4 4 0 0 0 93 4 28
2014 AS-02 46 34 12 6 3 0 0 80 9 35
2014 AS-03 43 36 7 14 0 0 0 79 14 14
2014 AS-04 46 31 15 8 0 0 0 77 8 13
2014 AS-05 48 31 11 11 0 0 0 79 11 19

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 34 8 6 4 3 0 81 10 121
2018 AS-01 59 18 18 0 0 5 0 81 0 22
2018 AS-02 41 38 9 9 3 0 0 79 12 34
2018 AS-03 29 41 0 6 12 12 0 80 20 17
2018 AS-04 44 38 6 6 0 6 0 87 7 16
2018 AS-05 53 27 13 7 0 0 0 80 7 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 57 33 6 1 1 2 0 92 2 122
2018 AS-01 57 39 4 0 0 0 0 96 0 23
2018 AS-02 76 18 3 0 3 0 0 94 3 34
2018 AS-03 53 35 0 0 0 12 0 100 0 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 47 33 13 0 0 7 0 86 0 15
2017 AS 53 34 8 3 1 2 0 88 4 112
2017 AS-01 52 35 4 4 0 4 0 92 4 25
2017 AS-02 48 40 6 0 3 3 0 91 3 33
2017 AS-03 42 46 12 0 0 0 0 88 0 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 38 23 31 8 0 0 0 62 8 13
2014 AS 47 33 11 1 4 5 0 83 5 125
2014 AS-01 50 29 11 4 0 7 0 85 4 28
2014 AS-02 51 34 12 0 3 0 0 86 3 35
2014 AS-03 50 36 14 0 0 0 0 86 0 14
2014 AS-04 38 38 8 0 0 15 0 91 0 13
2014 AS-05 48 32 5 0 5 11 0 89 6 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 36 4 3 1 0 0 92 4 121
2018 AS-01 68 32 0 0 0 0 0 100 0 22
2018 AS-02 65 29 0 3 3 0 0 94 6 34
2018 AS-03 41 47 12 0 0 0 0 88 0 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 47 33 13 7 0 0 0 80 7 15
2017 AS 50 37 7 2 2 3 0 89 4 111
2017 AS-01 64 20 12 0 4 0 0 84 4 25
2017 AS-02 42 46 3 0 3 6 0 94 3 33
2017 AS-03 50 43 7 0 0 0 0 93 0 16
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 8 69 15 8 0 0 0 77 8 13
2014 AS 45 39 10 2 2 1 0 85 5 125
2014 AS-01 47 39 11 4 0 0 0 86 4 28
2014 AS-02 51 34 11 3 0 0 0 86 3 35
2014 AS-03 50 50 0 0 0 0 0 100 0 14
2014 AS-04 38 46 15 0 0 0 0 85 0 13
2014 AS-05 48 26 16 5 5 0 0 74 10 19
2011 AS 47 33 11 5 1 3 0 82 7 140
2011 AS-01 46 32 8 8 0 5 0 83 9 37
2011 AS-02 53 37 5 3 3 0 0 89 5 38
2011 AS-03 42 38 15 0 0 4 0 84 0 26
2011 AS-04 40 20 10 20 0 10 0 67 22 10
2011 AS-05 56 13 19 6 6 0 0 69 13 16

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 60 31 5 4 1 0 0 90 5 121
2018 AS-01 65 30 4 0 0 0 0 96 0 23
2018 AS-02 65 24 6 3 3 0 0 88 6 34
2018 AS-03 47 47 0 6 0 0 0 94 6 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 60 20 13 7 0 0 0 80 7 15
2017 AS 54 37 5 4 0 0 0 91 4 111
2017 AS-01 60 31 0 8 0 0 0 92 8 25
2017 AS-02 54 36 9 0 0 0 0 91 0 33
2017 AS-03 38 55 6 0 0 0 0 94 0 16
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 31 46 15 8 0 0 0 77 8 13
2014 AS 56 35 7 0 2 0 0 90 2 124
2014 AS-01 57 36 7 0 0 0 0 93 0 28
2014 AS-02 62 30 6 0 3 0 0 91 3 34
2014 AS-03 64 29 7 0 0 0 0 93 0 14
2014 AS-04 31 62 8 0 0 0 0 92 0 13
2014 AS-05 53 42 0 0 5 0 0 95 5 19
2011 AS 54 31 9 4 2 0 0 85 6 140
2011 AS-01 59 24 14 3 0 0 0 84 3 37
2011 AS-02 61 32 5 3 0 0 0 92 3 38
2011 AS-03 35 46 12 4 4 0 0 81 8 26
2011 AS-04 50 20 10 10 10 0 0 70 20 10
2011 AS-05 63 19 6 6 6 0 0 81 13 16
2008 AS 49 33 10 6 1 0 0 82 8 139
2008 AS-01 55 42 3 0 0 0 0 97 0 31
2008 AS-02 43 24 19 12 2 0 0 67 14 42
2008 AS-03 39 39 9 9 4 0 0 78 13 23
2008 AS-04 42 42 8 8 0 0 0 83 8 12
2008 AS-05 62 38 0 0 0 0 0 100 0 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 32 13 10 4 8 4 69 16 122
2018 AS-01 48 13 9 9 0 17 4 78 11 23
2018 AS-02 32 29 18 12 6 3 0 64 18 34
2018 AS-03 12 47 6 18 0 6 12 71 21 17
2018 AS-04 25 38 0 6 0 25 6 91 9 16
2018 AS-05 33 20 27 7 13 0 0 53 20 15
2017 AS 33 32 13 6 5 5 6 74 12 112
2017 AS-01 28 41 8 4 8 12 0 77 14 25
2017 AS-02 30 27 16 6 6 3 11 67 15 33
2017 AS-03 41 41 6 0 6 6 0 88 6 17
2017 AS-04 82 9 0 0 0 9 0 100 0 11
2017 AS-05 23 31 15 15 0 0 15 64 18 13
2014 AS 30 29 19 7 7 5 3 63 16 125
2014 AS-01 21 32 18 11 0 14 4 65 13 28
2014 AS-02 32 31 20 3 11 0 3 65 15 35
2014 AS-03 29 14 21 14 0 14 7 55 18 14
2014 AS-04 31 38 15 15 0 0 0 69 15 13
2014 AS-05 37 15 32 0 11 0 5 55 11 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 35 12 7 7 4 0 73 15 121
2018 AS-01 39 17 22 9 9 4 0 59 18 23
2018 AS-02 35 38 12 0 12 3 0 76 12 34
2018 AS-03 29 53 12 0 0 6 0 88 0 17
2018 AS-04 63 19 6 6 0 6 0 87 7 16
2018 AS-05 13 40 7 20 13 7 0 57 36 15
2017 AS 42 38 9 7 2 3 0 82 9 112
2017 AS-01 51 33 8 4 0 4 0 88 4 25
2017 AS-02 36 40 9 12 0 3 0 79 12 33
2017 AS-03 41 47 12 0 0 0 0 88 0 17
2017 AS-04 72 19 9 0 0 0 0 91 0 11
2017 AS-05 15 39 15 23 8 0 0 54 31 13
2014 AS 35 42 8 10 3 2 0 78 14 125
2014 AS-01 32 32 14 14 0 7 0 69 15 28
2014 AS-02 40 37 6 14 3 0 0 77 17 35
2014 AS-03 36 50 7 7 0 0 0 86 7 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 32 47 11 5 5 0 0 79 11 19
2011 AS 42 29 14 8 3 4 1 75 11 140
2011 AS-01 42 31 19 8 0 0 0 72 8 36
2011 AS-02 43 27 16 5 0 5 3 76 6 37
2011 AS-03 46 23 15 4 8 4 0 72 12 26
2011 AS-04 20 10 10 20 20 20 0 38 50 10
2011 AS-05 44 39 6 11 0 0 0 83 11 18
2008 AS 44 36 7 8 3 1 1 82 11 138
2008 AS-01 48 32 10 3 0 3 3 86 3 31
2008 AS-02 29 39 7 20 5 0 0 68 24 41
2008 AS-03 39 43 9 0 4 0 4 86 5 23
2008 AS-04 58 25 8 8 0 0 0 83 8 12
2008 AS-05 54 46 0 0 0 0 0 100 0 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 31 15 5 2 2 0 78 7 121
2018 AS-01 48 35 13 4 0 0 0 83 4 23
2018 AS-02 50 29 12 3 3 3 0 82 6 34
2018 AS-03 47 35 12 6 0 0 0 82 6 17
2018 AS-04 56 31 13 0 0 0 0 88 0 16
2018 AS-05 40 20 27 7 7 0 0 60 13 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 19 13 15 13 13 2 51 33 121
2018 AS-01 39 13 22 4 4 13 4 63 11 23
2018 AS-02 21 12 18 18 18 15 0 38 41 34
2018 AS-03 12 29 6 35 6 12 0 47 47 17
2018 AS-04 44 19 6 13 0 19 0 77 15 16
2018 AS-05 20 13 7 20 27 13 0 38 54 15
2017 AS 19 23 24 15 6 9 5 48 24 111
2017 AS-01 28 25 28 0 8 8 4 60 9 25
2017 AS-02 15 18 22 22 9 14 0 39 36 33
2017 AS-03 12 29 29 17 6 0 7 44 25 17
2017 AS-04 50 20 30 0 0 0 0 70 0 10
2017 AS-05 0 15 23 31 0 23 8 22 44 13
2014 AS 14 26 21 12 11 10 7 47 28 125
2014 AS-01 25 18 11 11 14 7 14 55 32 28
2014 AS-02 11 32 23 11 11 6 6 48 26 35
2014 AS-03 0 43 14 14 0 29 0 60 20 14
2014 AS-04 15 8 38 15 0 8 15 30 20 13
2014 AS-05 11 37 16 5 11 15 5 60 20 19
2011 AS 21 21 20 9 9 16 5 53 22 141
2011 AS-01 22 19 19 14 5 14 8 52 24 37
2011 AS-02 26 26 16 5 11 5 11 63 19 38
2011 AS-03 23 19 23 15 8 12 0 48 26 26
2011 AS-04 0 0 20 10 20 50 0 0 60 10
2011 AS-05 22 11 22 0 11 33 0 50 17 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 15 85 122
2018 AS-01 0 100 23
2018 AS-02 15 85 34

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 50 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 39 18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 18

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 18

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 28 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 33 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 61 18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 61 18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 28 18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 AS 39 18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 33 18

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 AS 0 18

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 50 18

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 33 18

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 18

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 0 17

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 AS 0 17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 47 17

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 29 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 14 13 5 8 35 3 59 20 120
2018 AS-01 39 9 9 0 0 39 4 85 0 23
2018 AS-02 18 15 15 3 12 33 3 52 24 33
2018 AS-03 18 12 6 12 6 41 6 56 33 17
2018 AS-04 19 13 13 6 6 38 6 56 22 16
2018 AS-05 13 13 13 0 13 47 0 50 25 15
2017 AS 20 27 12 4 3 31 4 72 10 112
2017 AS-01 24 35 8 0 4 29 0 83 6 25
2017 AS-02 18 27 13 6 3 27 6 67 14 33
2017 AS-03 30 12 17 6 0 29 6 64 9 17
2017 AS-04 36 36 0 0 0 19 9 100 0 11
2017 AS-05 0 23 15 0 8 54 0 50 17 13
2014 AS 23 18 20 2 5 25 7 60 10 125
2014 AS-01 32 18 18 0 4 21 7 70 5 28
2014 AS-02 20 23 20 0 9 14 14 60 12 35
2014 AS-03 21 29 21 0 0 29 0 70 0 14
2014 AS-04 8 8 31 8 0 38 8 29 14 13
2014 AS-05 31 0 16 5 5 37 5 54 18 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 30 11 8 3 9 1 77 11 120
2018 AS-01 61 22 13 0 4 0 0 83 4 23
2018 AS-02 33 27 9 9 3 15 3 74 15 33
2018 AS-03 24 47 6 6 0 18 0 86 7 17
2018 AS-04 50 31 0 13 0 6 0 87 13 16
2018 AS-05 40 20 13 13 7 7 0 64 21 15
2017 AS 32 33 15 4 2 12 2 76 6 112
2017 AS-01 44 39 4 0 8 4 0 87 9 25
2017 AS-02 24 33 22 6 0 12 3 67 8 33
2017 AS-03 36 23 17 0 0 18 6 77 0 17
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 0 46 15 15 0 23 0 60 20 13
2014 AS 31 33 15 2 2 13 3 76 6 125
2014 AS-01 36 32 18 0 0 11 4 79 0 28
2014 AS-02 34 34 14 0 3 9 6 80 3 35
2014 AS-03 21 36 29 7 0 0 7 62 8 14
2014 AS-04 31 38 8 8 0 15 0 82 9 13
2014 AS-05 27 26 10 0 11 26 0 72 14 19
2011 AS 39 31 17 4 2 6 0 75 7 141
2011 AS-01 32 35 24 0 0 8 0 74 0 37
2011 AS-02 47 26 11 11 0 5 0 78 11 38
2011 AS-03 38 27 15 4 8 8 0 71 13 26
2011 AS-04 30 20 30 10 0 10 0 56 11 10
2011 AS-05 47 35 12 0 0 6 0 88 0 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 4 96 121
2018 AS-04 0 100 16
2018 AS-05 0 100 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 11 14 3 3 41 5 65 9 120
2018 AS-01 39 9 9 0 0 39 4 85 0 23
2018 AS-02 18 12 18 3 3 36 9 56 11 33
2018 AS-03 25 13 6 6 0 44 6 75 13 16
2018 AS-04 25 6 6 0 0 56 6 83 0 16
2018 AS-05 13 7 20 0 7 53 0 43 14 15
2017 AS 18 25 13 1 5 29 11 70 9 112
2017 AS-01 20 31 4 0 8 29 8 81 13 25
2017 AS-02 18 24 19 0 6 17 15 62 9 33
2017 AS-03 24 23 12 0 6 29 6 73 9 17
2017 AS-04 36 9 27 0 0 19 9 63 0 11
2017 AS-05 0 15 15 8 0 54 8 40 20 13
2014 AS 15 17 13 1 1 43 10 69 3 125
2014 AS-01 25 18 18 0 0 32 7 71 0 28
2014 AS-02 20 14 14 0 3 34 14 67 6 35
2014 AS-03 7 43 0 0 0 43 7 100 0 14
2014 AS-04 0 8 15 0 0 62 15 33 0 13
2014 AS-05 16 6 5 0 0 63 11 80 0 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 29 13 3 2 12 1 80 5 120
2018 AS-01 57 17 22 0 0 4 0 77 0 23
2018 AS-02 36 33 9 3 3 12 3 82 7 33
2018 AS-03 31 38 6 6 0 19 0 85 8 16
2018 AS-04 56 31 0 0 0 13 0 100 0 16
2018 AS-05 40 20 20 0 7 13 0 69 8 15
2017 AS 36 34 12 2 4 9 4 80 6 112
2017 AS-01 44 35 12 4 4 0 0 80 8 25
2017 AS-02 27 37 10 0 6 8 12 80 8 33
2017 AS-03 30 46 17 0 0 0 6 82 0 17
2017 AS-04 82 9 9 0 0 0 0 91 0 11
2017 AS-05 15 23 23 8 8 23 0 50 20 13
2014 AS 31 33 11 0 2 23 1 83 2 124
2014 AS-01 43 36 4 0 0 18 0 96 0 28
2014 AS-02 31 34 11 0 3 17 3 82 4 35
2014 AS-03 21 57 7 0 0 14 0 92 0 14
2014 AS-04 31 23 23 0 0 23 0 70 0 13
2014 AS-05 32 16 10 0 0 42 0 83 0 19
2011 AS 45 30 13 3 0 10 0 83 3 142
2011 AS-01 35 38 16 0 0 11 0 82 0 37
2011 AS-02 61 21 11 0 0 8 0 89 0 38
2011 AS-03 35 31 19 0 0 15 0 77 0 26
2011 AS-04 40 10 10 20 0 20 0 63 25 10
2011 AS-05 56 22 11 6 0 6 0 82 6 18
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 19 10 5 6 1 1 79 11 122
2018 AS-01 78 13 4 4 0 0 0 91 4 23
2018 AS-02 59 18 6 9 9 0 0 76 18 34
2018 AS-03 53 12 24 0 12 0 0 65 12 17
2018 AS-04 69 13 6 0 0 6 6 93 0 16
2018 AS-05 47 40 13 0 0 0 0 87 0 15
2017 AS 52 28 11 5 1 5 0 83 6 111
2017 AS-01 60 24 8 4 0 4 0 88 4 25
2017 AS-02 49 36 3 6 0 6 0 90 7 33
2017 AS-03 63 12 18 0 0 6 0 80 0 16
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 15 39 31 8 0 8 0 58 8 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 43 10 2 2 1 0 86 4 122
2018 AS-01 48 43 4 4 0 0 0 91 4 23
2018 AS-02 44 38 9 0 6 3 0 85 6 34
2018 AS-03 41 47 12 0 0 0 0 88 0 17
2018 AS-04 56 44 0 0 0 0 0 100 0 16
2018 AS-05 27 47 20 0 7 0 0 73 7 15
2017 AS 36 40 12 6 3 2 0 78 9 112
2017 AS-01 44 16 24 8 8 0 0 60 16 25
2017 AS-02 33 50 6 9 0 2 0 85 9 33
2017 AS-03 25 64 6 0 0 6 0 94 0 17
2017 AS-04 63 27 0 9 0 0 0 91 9 11
2017 AS-05 23 38 23 8 0 8 0 67 8 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 39 8 11 3 2 0 76 15 122
2018 AS-01 57 26 13 4 0 0 0 83 4 23
2018 AS-02 32 41 6 9 6 6 0 78 16 34
2018 AS-03 29 47 12 12 0 0 0 76 12 17
2018 AS-04 31 44 6 13 0 6 0 80 13 16
2018 AS-05 33 33 7 20 7 0 0 67 27 15
2017 AS 21 46 13 12 6 2 0 69 17 112
2017 AS-01 33 35 8 12 12 0 0 68 24 25
2017 AS-02 12 52 9 15 3 8 0 70 20 33
2017 AS-03 25 46 29 0 0 0 0 71 0 17
2017 AS-04 45 46 0 9 0 0 0 91 9 11
2017 AS-05 8 46 23 15 8 0 0 54 23 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 24 30 10 12 1 2 46 23 122
2018 AS-01 39 13 30 9 4 0 4 55 14 23
2018 AS-02 21 29 21 12 12 3 3 53 25 34
2018 AS-03 24 29 18 6 24 0 0 53 29 17
2018 AS-04 13 19 38 19 13 0 0 31 31 16
2018 AS-05 13 20 47 0 13 0 7 36 14 15
2017 AS 14 23 22 13 21 0 5 40 36 112
2017 AS-01 16 21 39 0 20 0 4 38 21 25
2017 AS-02 15 16 15 18 27 0 9 34 49 33
2017 AS-03 7 29 17 23 24 0 0 36 47 17
2017 AS-04 36 18 28 9 9 0 0 54 18 11
2017 AS-05 8 38 8 8 31 0 8 50 42 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 28 25 19 3 0 1 52 22 122
2018 AS-01 30 39 26 4 0 0 0 70 4 23
2018 AS-02 26 26 26 15 3 0 3 55 18 34
2018 AS-03 24 18 29 24 6 0 0 41 29 17
2018 AS-04 25 25 19 31 0 0 0 50 31 16
2018 AS-05 20 33 20 20 7 0 0 53 27 15
2017 AS 23 26 26 13 10 0 3 50 23 112
2017 AS-01 41 24 16 8 8 0 4 67 16 25
2017 AS-02 23 36 13 16 6 0 6 63 23 33
2017 AS-03 17 17 47 12 6 0 0 35 18 17
2017 AS-04 27 18 28 18 9 0 0 45 27 11
2017 AS-05 8 23 54 15 0 0 0 31 15 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 33 23 11 7 0 1 59 18 122
2018 AS-01 52 26 9 4 9 0 0 78 13 23
2018 AS-02 26 29 24 12 6 0 3 58 18 34
2018 AS-03 18 29 29 18 6 0 0 47 24 17
2018 AS-04 19 44 19 13 6 0 0 63 19 16
2018 AS-05 13 40 40 7 0 0 0 53 7 15
2017 AS 28 28 20 14 4 0 5 60 20 112
2017 AS-01 48 28 4 12 0 0 8 83 13 25
2017 AS-02 29 27 19 9 9 0 6 60 20 33
2017 AS-03 18 35 12 29 6 0 0 53 35 17
2017 AS-04 36 46 9 0 9 0 0 82 9 11
2017 AS-05 15 15 54 8 0 0 8 33 8 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 19 22 13 14 0 2 50 28 122
2018 AS-01 39 17 22 13 9 0 0 57 22 23
2018 AS-02 41 9 24 9 15 0 3 52 24 34
2018 AS-03 29 24 12 6 24 0 6 56 31 17
2018 AS-04 19 25 25 13 13 0 6 47 27 16
2018 AS-05 27 27 27 7 13 0 0 53 20 15
2017 AS 27 26 17 16 10 0 5 55 27 110
2017 AS-01 37 38 4 12 5 0 4 78 18 24
2017 AS-02 36 22 6 16 9 0 9 65 28 32
2017 AS-03 17 12 41 18 12 0 0 29 30 17
2017 AS-04 36 36 9 9 9 0 0 72 18 11
2017 AS-05 15 15 23 31 8 0 8 33 42 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 20 9 3 1 0 6 86 4 121
2018 AS-01 68 23 5 0 0 0 5 95 0 22
2018 AS-02 59 12 12 6 0 0 12 80 7 34
2018 AS-03 59 24 0 6 6 0 6 88 13 17
2018 AS-04 69 25 0 0 0 0 6 100 0 16
2018 AS-05 67 20 13 0 0 0 0 87 0 15
2017 AS 54 21 7 4 0 0 14 88 4 112
2017 AS-01 60 12 8 4 0 0 16 86 5 25
2017 AS-02 63 6 3 6 0 0 22 88 8 33
2017 AS-03 59 23 12 0 0 0 6 88 0 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 39 46 8 0 0 0 8 92 0 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 28 13 8 7 0 0 71 16 122
2018 AS-01 65 22 4 4 4 0 0 87 9 23
2018 AS-02 41 24 15 6 15 0 0 65 21 34
2018 AS-03 24 29 18 18 12 0 0 53 29 17
2018 AS-04 50 38 13 0 0 0 0 88 0 16
2018 AS-05 53 20 7 13 7 0 0 73 20 15
2017 AS 34 29 22 10 2 0 3 65 13 111
2017 AS-01 48 28 16 8 0 0 0 76 8 25
2017 AS-02 31 12 26 18 3 0 9 48 24 32
2017 AS-03 30 41 23 0 6 0 0 71 6 17
2017 AS-04 54 28 9 9 0 0 0 82 9 11
2017 AS-05 16 54 15 15 0 0 0 69 15 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 30 21 11 4 2 4 61 16 122
2018 AS-01 52 13 17 9 0 0 9 71 10 23
2018 AS-02 38 15 21 9 3 9 6 62 14 34
2018 AS-03 12 41 24 24 0 0 0 53 24 17
2018 AS-04 19 50 19 0 6 0 6 73 7 16
2018 AS-05 20 40 13 20 7 0 0 60 27 15
2017 AS 32 32 19 10 2 2 4 68 12 112
2017 AS-01 47 37 12 0 0 0 4 88 0 25
2017 AS-02 24 36 13 18 0 3 6 66 20 33
2017 AS-03 30 35 23 6 0 0 6 69 6 17
2017 AS-04 54 28 18 0 0 0 0 82 0 11
2017 AS-05 23 16 38 8 15 0 0 39 23 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 29 24 16 2 0 3 57 19 122
2018 AS-01 35 35 13 13 0 0 4 73 14 23
2018 AS-02 35 26 12 21 3 0 3 64 24 34
2018 AS-03 24 29 29 18 0 0 0 53 18 17
2018 AS-04 25 19 25 6 13 0 13 50 21 16
2018 AS-05 27 33 27 13 0 0 0 60 13 15
2017 AS 27 35 19 10 6 1 2 64 17 111
2017 AS-01 56 20 16 0 4 0 4 79 4 25
2017 AS-02 25 35 9 19 9 0 3 61 29 32
2017 AS-03 12 65 17 0 0 6 0 82 0 17
2017 AS-04 45 37 18 0 0 0 0 82 0 11
2017 AS-05 8 31 46 0 15 0 0 39 15 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 27 26 13 2 0 2 57 16 122
2018 AS-01 39 30 17 9 0 0 4 73 9 23
2018 AS-02 32 26 21 15 3 0 3 61 18 34
2018 AS-03 12 24 41 24 0 0 0 35 24 17
2018 AS-04 19 38 25 6 6 0 6 60 13 16
2018 AS-05 33 27 27 13 0 0 0 60 13 15
2017 AS 29 25 24 17 2 1 2 55 20 112
2017 AS-01 56 20 12 8 0 0 4 79 8 25
2017 AS-02 24 22 16 28 5 3 3 48 35 33
2017 AS-03 29 24 47 0 0 0 0 53 0 17
2017 AS-04 45 28 27 0 0 0 0 73 0 11
2017 AS-05 0 23 46 23 8 0 0 23 31 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 26 21 13 4 0 2 61 18 121
2018 AS-01 35 26 22 9 4 0 4 64 14 23
2018 AS-02 30 27 21 15 3 0 3 59 19 33
2018 AS-03 24 24 41 12 0 0 0 47 12 17
2018 AS-04 38 25 19 13 6 0 0 63 19 16
2018 AS-05 53 27 7 13 0 0 0 80 13 15
2017 AS 31 31 21 13 2 0 3 64 15 111
2017 AS-01 48 35 8 0 4 0 4 88 4 25
2017 AS-02 27 25 25 18 0 0 6 54 19 33
2017 AS-03 30 29 35 6 0 0 0 59 6 17
2017 AS-04 45 18 19 18 0 0 0 63 18 11
2017 AS-05 31 31 23 8 8 0 0 62 15 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 23 11 6 2 0 3 81 8 122
2018 AS-01 61 30 4 0 4 0 0 91 4 23
2018 AS-02 50 18 12 12 3 0 6 72 16 34
2018 AS-03 59 18 12 12 0 0 0 76 12 17
2018 AS-04 63 25 6 0 0 0 6 93 0 16
2018 AS-05 40 27 20 7 0 0 7 71 7 15
2017 AS 54 28 11 4 2 0 2 83 6 112
2017 AS-01 60 28 8 4 0 0 0 88 4 25
2017 AS-02 49 27 6 6 6 0 6 81 13 33
2017 AS-03 41 41 12 6 0 0 0 83 6 17
2017 AS-04 73 9 18 0 0 0 0 82 0 11
2017 AS-05 54 31 15 0 0 0 0 85 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 17 2 2 2 1 6 94 4 121
2018 AS-01 78 13 0 0 4 0 4 95 5 23
2018 AS-02 67 18 3 6 0 0 6 90 6 33
2018 AS-03 47 35 12 0 0 0 6 88 0 17
2018 AS-04 75 13 0 0 0 6 6 100 0 16
2018 AS-05 73 7 0 0 7 0 13 92 8 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 11 10 2 2 0 6 85 4 122
2018 AS-01 78 17 0 0 0 0 4 100 0 23
2018 AS-02 62 15 12 0 6 0 6 81 6 34
2018 AS-03 65 0 24 6 0 0 6 69 6 17
2018 AS-04 81 13 0 0 0 0 6 100 0 16
2018 AS-05 60 0 13 13 0 0 13 69 15 15
2017 AS 76 5 5 7 2 1 4 85 9 112
2017 AS-01 76 8 8 4 4 0 0 84 8 25
2017 AS-02 70 0 3 16 2 0 9 77 20 33
2017 AS-03 71 12 12 6 0 0 0 83 6 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 77 8 8 0 0 0 8 92 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 23 11 8 2 0 2 78 11 122
2018 AS-01 61 9 13 13 0 0 4 73 14 23
2018 AS-02 50 21 15 6 6 0 3 73 12 34
2018 AS-03 53 24 18 0 6 0 0 76 6 17
2018 AS-04 63 19 6 6 0 0 6 87 7 16
2018 AS-05 47 27 7 20 0 0 0 73 20 15
2017 AS 59 18 13 5 2 0 4 80 7 112
2017 AS-01 56 24 16 4 0 0 0 80 4 25
2017 AS-02 58 17 6 9 3 0 6 80 13 33
2017 AS-03 41 29 23 6 0 0 0 71 6 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 46 31 15 0 0 0 8 83 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 57 15 11 7 7 0 3 74 14 122
2018 AS-01 65 9 9 9 4 0 4 77 14 23
2018 AS-02 50 15 15 9 9 0 3 67 18 34
2018 AS-03 29 35 12 6 18 0 0 65 24 17
2018 AS-04 81 6 0 0 0 0 13 100 0 16
2018 AS-05 67 13 20 0 0 0 0 80 0 15
2017 AS 56 19 11 8 3 0 4 78 11 112
2017 AS-01 60 16 12 4 4 0 4 79 8 25
2017 AS-02 55 21 3 9 6 0 6 81 16 33
2017 AS-03 47 24 17 12 0 0 0 71 12 17
2017 AS-04 72 9 18 0 0 0 0 82 0 11
2017 AS-05 46 23 15 8 0 0 8 75 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 14 6 3 3 0 21 84 8 122
2018 AS-01 74 4 0 0 4 0 17 95 5 23
2018 AS-02 47 3 9 0 0 0 41 85 0 34
2018 AS-03 41 24 6 6 12 0 12 73 20 17
2018 AS-04 56 13 6 0 6 0 19 85 8 16
2018 AS-05 60 20 0 0 0 0 20 100 0 15
2017 AS 53 9 5 4 0 0 29 86 6 112
2017 AS-01 72 4 0 0 0 0 24 100 0 25
2017 AS-02 48 6 0 3 0 0 43 95 5 33
2017 AS-03 30 24 17 0 0 0 29 75 0 17
2017 AS-04 72 18 0 0 0 0 9 100 0 11
2017 AS-05 62 8 0 8 0 0 23 90 10 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 67 15 6 3 0 1 8 90 4 122
2018 AS-01 83 9 0 0 0 0 9 100 0 23
2018 AS-02 56 18 9 3 0 0 15 86 3 34
2018 AS-03 65 12 12 6 0 6 0 81 6 17
2018 AS-04 81 13 0 0 0 0 6 100 0 16
2018 AS-05 67 20 0 7 0 0 7 93 7 15
2017 AS 75 13 5 1 0 0 6 93 1 112
2017 AS-01 84 12 0 4 0 0 0 96 4 25
2017 AS-02 70 19 0 0 0 0 11 100 0 33
2017 AS-03 71 12 17 0 0 0 0 83 0 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 69 8 0 0 0 0 23 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 74 8 5 3 3 0 7 88 7 122
2018 AS-01 78 4 0 4 9 0 4 86 14 23
2018 AS-02 68 12 6 3 3 0 9 87 6 34
2018 AS-03 53 12 12 6 0 0 18 79 7 17
2018 AS-04 88 6 0 0 6 0 0 94 6 16
2018 AS-05 73 0 13 7 0 0 7 79 7 15
2017 AS 72 7 4 5 3 2 7 86 9 112
2017 AS-01 72 12 4 0 0 0 12 96 0 25
2017 AS-02 67 0 3 9 8 3 9 76 20 33
2017 AS-03 65 17 0 12 6 0 0 82 18 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 61 8 16 0 0 0 15 82 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 31 14 3 3 0 2 79 7 122
2018 AS-01 61 22 0 9 0 0 9 90 10 23
2018 AS-02 41 32 15 6 6 0 0 74 12 34
2018 AS-03 24 47 18 0 12 0 0 71 12 17
2018 AS-04 56 19 19 0 0 0 6 80 0 16
2018 AS-05 40 33 27 0 0 0 0 73 0 15
2017 AS 40 29 18 7 2 0 5 72 9 111
2017 AS-01 41 35 8 8 0 0 8 83 9 25
2017 AS-02 36 28 15 12 6 0 3 66 19 33
2017 AS-03 44 18 25 6 0 0 6 67 7 16
2017 AS-04 54 28 9 9 0 0 0 82 9 11
2017 AS-05 16 38 46 0 0 0 0 54 0 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 31 35 9 3 0 1 53 13 121
2018 AS-01 39 26 35 0 0 0 0 65 0 23
2018 AS-02 24 18 45 3 9 0 0 42 12 33
2018 AS-03 18 41 18 18 6 0 0 59 24 17
2018 AS-04 25 31 31 6 0 0 6 60 7 16
2018 AS-05 7 33 53 7 0 0 0 40 7 15
2017 AS 13 32 36 15 3 0 0 46 18 112
2017 AS-01 31 17 32 16 4 0 0 48 20 25
2017 AS-02 12 30 39 19 0 0 0 42 19 33
2017 AS-03 0 53 35 6 6 0 0 53 12 17
2017 AS-04 18 36 46 0 0 0 0 54 0 11
2017 AS-05 0 46 46 8 0 0 0 46 8 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 18 34 25 13 0 2 39 27 121
2018 AS-01 9 17 22 22 26 0 4 50 27 23
2018 AS-02 9 21 35 21 15 0 0 35 29 34
2018 AS-03 6 24 35 35 0 0 0 35 29 17
2018 AS-04 6 0 44 13 31 0 6 47 7 16
2018 AS-05 7 20 47 27 0 0 0 27 27 15
2017 AS 3 22 39 24 12 1 0 36 24 112
2017 AS-01 0 28 35 16 21 0 0 37 28 25
2017 AS-02 6 15 30 34 12 3 0 47 22 33
2017 AS-03 0 24 35 29 12 0 0 41 24 17
2017 AS-04 0 19 54 18 9 0 0 27 19 11
2017 AS-05 0 15 77 8 0 0 0 8 15 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 21 26 12 9 2 3 28 72 121
2018 AS-01 43 17 17 13 0 0 9 48 52 23
2018 AS-02 27 21 30 6 15 0 0 27 73 33
2018 AS-03 6 29 35 12 12 6 0 6 94 17
2018 AS-04 38 38 6 0 13 0 6 40 60 16
2018 AS-05 27 13 27 20 7 0 7 29 71 15
2017 AS 23 33 16 13 11 3 1 24 76 112
2017 AS-01 16 28 25 20 12 0 0 16 84 25
2017 AS-02 34 24 3 22 11 6 0 36 64 33
2017 AS-03 7 64 6 6 17 0 0 7 93 17
2017 AS-04 36 46 9 0 0 0 9 40 60 11
2017 AS-05 15 31 39 0 8 8 0 17 83 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 16 83
2018 AS-01 18 11
2018 AS-02 17 24
2018 AS-03 7 15
2018 AS-05 20 10
2017 AS 19 81
2017 AS-01 29 20
2017 AS-02 25 20
2017 AS-03 19 16
2017 AS-05 0 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 33 83
2018 AS-01 27 11
2018 AS-02 21 24
2018 AS-03 33 15
2018 AS-05 70 10
2017 AS 24 81
2017 AS-01 29 20
2017 AS-02 29 20
2017 AS-03 25 16
2017 AS-05 20 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 23 83
2018 AS-01 18 11
2018 AS-02 33 24
2018 AS-03 13 15
2018 AS-05 30 10
2017 AS 20 81
2017 AS-01 24 20
2017 AS-02 20 20
2017 AS-03 25 16
2017 AS-05 10 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 39 83
2018 AS-01 9 11
2018 AS-02 33 24
2018 AS-03 47 15
2018 AS-05 60 10
2017 AS 46 81
2017 AS-01 35 20
2017 AS-02 59 20
2017 AS-03 31 16
2017 AS-05 60 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 5 83
2018 AS-01 0 11
2018 AS-02 4 24
2018 AS-03 13 15
2018 AS-05 10 10
2017 AS 2 81
2017 AS-01 10 20
2017 AS-02 0 20
2017 AS-03 0 16
2017 AS-05 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 33 83
2018 AS-01 18 11
2018 AS-02 33 24
2018 AS-03 40 15
2018 AS-05 50 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 45 83
2018 AS-01 45 11
2018 AS-02 38 24
2018 AS-03 47 15
2018 AS-05 50 10
2017 AS 43 81
2017 AS-01 41 20
2017 AS-02 34 20
2017 AS-03 44 16
2017 AS-05 50 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 1 48 24 5 10 11 79
2018 AS-01 0 60 10 10 10 10 10
2018 AS-02 0 43 22 4 17 13 23
2018 AS-03 0 60 27 7 7 0 15
2017 AS 4 58 14 5 5 13 77
2017 AS-01 5 68 10 5 6 5 19
2017 AS-02 0 48 21 5 5 21 19
2017 AS-03 7 60 20 7 0 7 15
2017 AS-05 0 50 10 10 0 30 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 23 77 82
2018 AS-01 9 91 11
2018 AS-02 22 78 23
2018 AS-03 33 67 15
2018 AS-05 10 90 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 19 15 20 16 0 7 46 39 122
2018 AS-01 22 26 17 4 17 0 13 55 25 23
2018 AS-02 32 9 12 18 26 0 3 42 45 34
2018 AS-03 24 12 18 35 12 0 0 35 47 17
2018 AS-04 13 13 13 25 13 0 25 33 50 16
2018 AS-05 20 27 7 33 13 0 0 47 47 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 22 17 22 17 1 6 40 42 83
2018 AS-01 36 9 18 9 18 9 0 50 30 11
2018 AS-02 17 33 25 4 21 0 0 50 25 24
2018 AS-03 7 40 7 27 20 0 0 47 47 15
2018 AS-05 10 20 30 40 0 0 0 30 40 10
2017 AS 13 21 14 26 14 2 10 39 46 82
2017 AS-01 23 19 10 20 14 5 9 49 40 21
2017 AS-02 5 36 15 25 9 0 10 46 37 20
2017 AS-03 19 6 12 37 12 0 13 29 57 16
2017 AS-05 0 30 20 10 30 0 10 33 44 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 2 8 18 17 46 1 7 12 68 83
2018 AS-01 9 9 27 18 18 9 9 22 44 11
2018 AS-02 4 13 29 8 46 0 0 17 54 24
2018 AS-03 0 13 20 27 33 0 7 14 64 15
2018 AS-05 0 0 10 20 70 0 0 0 90 10
2017 AS 0 6 16 22 47 1 8 7 76 82
2017 AS-01 0 9 14 20 47 0 10 10 74 21
2017 AS-02 0 0 15 10 65 0 10 0 83 20
2017 AS-03 0 0 31 31 31 0 7 0 67 16
2017 AS-05 0 20 0 30 50 0 0 20 80 10
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