2018 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 41 12 7 6 0 0 76 12 522
2018 Casual 59 16 8 18 0 0 0 74 18 12
2018 Student 26 42 21 11 0 0 0 68 11 19
2017 Indeterminate (permanent) 29 45 12 9 5 0 0 74 14 541
2017 Term 16 40 17 5 22 0 0 56 27 18
2017 Casual 59 24 17 0 0 0 0 83 0 12
2017 Student 37 42 16 0 5 0 0 79 5 19
2014 Indeterminate (permanent) 28 45 13 9 5 0 0 73 14 563
2014 Casual 51 39 0 10 0 0 0 90 10 10
2011 Indeterminate (permanent) 37 39 13 7 4 0 0 75 12 676
2011 Term 37 28 34 0 0 0 0 66 0 18
2011 Casual 54 30 7 8 0 0 0 85 8 13
2011 Student 15 31 46 7 0 0 0 46 7 13
2008 Indeterminate (permanent) 34 43 12 8 4 0 0 76 12 721
2008 Term 35 49 9 3 3 0 0 85 6 31
2008 Student 17 57 0 26 0 0 0 74 26 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 35 15 9 6 0 0 69 15 521
2018 Casual 67 16 8 10 0 0 0 82 10 12
2018 Student 37 42 16 5 0 0 0 79 5 19
2017 Indeterminate (permanent) 29 38 16 10 7 1 0 67 16 540
2017 Term 23 28 22 10 17 0 0 51 27 18
2017 Casual 67 33 0 0 0 0 0 100 0 12
2017 Student 21 53 21 0 5 0 0 74 5 19

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 38 11 4 2 0 0 83 6 519
2018 Casual 74 8 18 0 0 0 0 82 0 12
2018 Student 37 16 37 11 0 0 0 53 11 19
2017 Indeterminate (permanent) 44 39 11 3 3 0 0 83 6 540
2017 Term 51 22 11 11 5 0 0 73 16 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 32 47 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 55 32 8 2 2 0 0 88 4 563
2014 Casual 82 18 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 56 32 7 3 1 0 0 89 4 675
2011 Term 54 34 12 0 0 0 0 88 0 18
2011 Casual 54 39 7 0 0 0 0 93 0 13
2011 Student 45 16 39 0 0 0 0 61 0 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 41 12 6 3 0 0 78 10 520
2018 Casual 67 33 0 0 0 0 0 100 0 12
2018 Student 32 58 5 5 0 0 0 89 5 19
2017 Indeterminate (permanent) 33 44 12 6 4 0 0 77 11 541
2017 Term 36 27 16 5 16 0 0 62 22 18
2017 Casual 93 7 0 0 0 0 0 100 0 12
2017 Student 47 37 11 0 5 0 0 84 5 19
2014 Indeterminate (permanent) 35 42 13 7 3 0 0 77 9 563
2014 Casual 71 29 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 42 41 9 6 3 0 0 83 8 677
2011 Term 54 29 11 6 0 0 0 83 6 18
2011 Casual 62 22 0 15 0 0 0 85 15 13
2011 Student 31 31 31 7 0 0 0 61 7 13
2008 Indeterminate (permanent) 39 43 8 7 3 0 0 83 9 727
2008 Term 50 38 6 0 6 0 0 88 6 31
2008 Student 26 48 26 0 0 0 0 74 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 32 15 6 4 1 0 74 10 517
2018 Casual 71 18 10 0 0 0 0 90 0 12
2018 Student 53 21 11 11 5 0 0 74 16 19
2017 Indeterminate (permanent) 34 35 15 9 6 1 0 70 15 540
2017 Term 29 27 18 5 16 5 0 59 22 18
2017 Casual 68 32 0 0 0 0 0 100 0 12
2017 Student 56 39 0 6 0 0 0 94 6 18
2014 Indeterminate (permanent) 29 36 18 8 7 1 0 66 16 563
2014 Casual 31 59 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 35 15 10 5 1 0 70 15 678
2011 Term 56 22 21 0 0 0 0 79 0 18
2011 Casual 71 7 14 8 0 0 0 78 8 13
2011 Student 30 38 32 0 0 0 0 68 0 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 37 14 8 3 1 0 75 11 518
2018 Casual 79 11 10 0 0 0 0 90 0 12
2018 Student 37 42 11 5 5 0 0 79 11 19
2017 Indeterminate (permanent) 32 38 15 8 5 0 0 71 14 541
2017 Term 23 28 22 16 11 0 0 51 27 18
2017 Casual 70 30 0 0 0 0 0 100 0 12
2017 Student 58 32 5 5 0 0 0 89 5 19
2014 Indeterminate (permanent) 29 41 15 9 6 0 0 69 15 562
2014 Casual 31 59 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 39 13 9 6 0 0 72 15 676
2011 Term 56 33 10 0 0 0 0 90 0 18
2011 Casual 71 7 14 8 0 0 0 78 8 13
2011 Student 30 47 23 0 0 0 0 77 0 13
2008 Indeterminate (permanent) 30 39 13 12 5 0 0 70 17 728
2008 Term 44 42 9 3 3 0 0 85 6 31
2008 Student 41 41 9 0 0 9 0 91 0 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 25 18 12 9 4 1 59 22 521
2018 Casual 49 18 18 8 0 0 7 72 8 12
2018 Student 32 16 21 11 11 5 5 53 24 19
2017 Indeterminate (permanent) 29 23 20 12 12 4 1 54 25 541
2017 Term 23 17 11 11 33 5 0 42 46 18
2017 Casual 52 24 17 0 0 0 7 82 0 12
2017 Student 32 26 16 11 0 11 5 69 13 19
2014 Indeterminate (permanent) 28 24 16 14 14 4 0 54 29 562
2014 Casual 31 10 19 11 0 0 29 57 16 10
2011 Indeterminate (permanent) 30 26 16 13 11 3 1 58 26 673
2011 Term 44 17 11 22 0 6 0 65 23 18
2011 Casual 55 16 14 0 8 0 7 76 9 13
2011 Student 23 39 8 29 0 0 0 62 29 13
2008 Indeterminate (permanent) 29 25 16 15 9 6 0 58 25 726
2008 Term 34 33 19 6 3 6 0 71 9 31
2008 Student 24 9 35 24 9 0 0 33 33 12
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 32 9 6 5 2 1 79 11 521
2018 Casual 64 21 0 0 0 0 15 100 0 12
2018 Student 63 16 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 48 30 10 5 4 2 0 80 9 541
2017 Term 43 23 11 12 5 5 0 70 18 18
2017 Casual 70 30 0 0 0 0 0 100 0 12
2017 Student 63 21 5 5 0 5 0 89 6 19
2014 Indeterminate (permanent) 39 33 12 8 4 2 1 75 12 563
2014 Casual 49 51 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 45 32 10 6 5 2 1 79 11 677
2011 Term 62 22 10 0 5 0 0 84 5 18
2011 Casual 55 38 0 0 0 7 0 100 0 13
2011 Student 42 58 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 40 32 12 9 5 2 1 74 14 726
2008 Term 44 25 0 12 9 6 4 76 24 31
2008 Student 33 35 17 15 0 0 0 67 15 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 32 12 5 5 0 1 77 10 519
2018 Casual 56 8 11 0 10 0 15 75 12 12
2018 Student 56 11 22 11 0 0 0 67 11 18
2017 Indeterminate (permanent) 45 35 8 7 4 0 0 81 11 542
2017 Term 50 17 23 11 0 0 0 66 11 18
2017 Casual 63 37 0 0 0 0 0 100 0 12
2017 Student 58 16 11 5 5 0 5 78 11 19
2014 Indeterminate (permanent) 40 36 9 9 6 0 0 76 15 561
2014 Casual 49 40 11 0 0 0 0 89 0 10
2011 Indeterminate (permanent) 43 35 10 6 4 1 0 79 11 677
2011 Term 62 22 10 0 5 0 0 84 5 18
2011 Casual 39 39 7 7 0 0 8 85 8 13
2011 Student 47 37 16 0 0 0 0 84 0 13
2008 Indeterminate (permanent) 38 35 10 11 5 0 1 74 16 727
2008 Term 49 23 10 10 9 0 0 71 19 31
2008 Student 43 33 17 0 7 0 0 76 7 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 30 9 8 6 1 1 77 14 520
2018 Casual 71 11 0 10 0 0 8 89 11 12
2018 Student 58 21 11 11 0 0 0 79 11 19
2017 Indeterminate (permanent) 50 29 9 7 5 1 0 79 11 540
2017 Term 44 34 11 5 5 0 0 78 11 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 58 26 5 11 0 0 0 84 11 19
2014 Indeterminate (permanent) 45 30 10 8 7 0 0 75 14 563
2014 Casual 50 42 8 0 0 0 0 92 0 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 34 14 6 3 9 0 74 10 522
2018 Casual 66 26 0 0 0 0 8 100 0 12
2018 Student 58 26 5 0 0 11 0 94 0 19
2017 Indeterminate (permanent) 27 36 15 9 5 8 0 69 15 542
2017 Term 16 39 22 16 0 6 0 59 17 18
2017 Casual 51 24 7 0 0 9 9 91 0 12
2017 Student 47 32 5 0 0 11 5 94 0 19
2014 Indeterminate (permanent) 24 36 18 7 4 11 0 68 13 563
2014 Casual 31 48 20 0 0 0 0 80 0 10
2011 Indeterminate (permanent) 24 31 15 13 8 8 1 61 23 674
2011 Term 22 56 6 0 5 12 0 88 6 18
2011 Casual 47 31 22 0 0 0 0 78 0 13
2011 Student 14 39 21 0 0 25 0 71 0 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 35 17 10 5 3 0 68 15 519
2018 Casual 66 26 0 0 0 0 8 100 0 12
2018 Student 47 32 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 23 42 14 12 6 3 0 67 19 542
2017 Term 22 22 28 17 5 0 6 47 24 18
2017 Casual 60 24 7 0 0 0 9 92 0 12
2017 Student 26 37 21 0 0 11 5 75 0 19
2014 Indeterminate (permanent) 23 33 21 13 7 3 0 58 20 563
2014 Casual 20 69 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 22 35 21 12 9 2 0 58 21 675
2011 Term 33 28 10 6 5 12 6 74 13 18
2011 Casual 39 39 22 0 0 0 0 78 0 13
2011 Student 14 39 22 8 0 17 0 64 9 13
2008 Indeterminate (permanent) 20 31 19 15 11 4 0 54 27 728
2008 Term 36 41 9 0 4 11 0 86 4 31
2008 Student 35 33 15 0 0 9 9 81 0 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 33 21 12 6 7 0 57 20 520
2018 Casual 56 36 0 0 0 0 8 100 0 12
2018 Student 37 21 26 0 5 11 0 65 6 19
2017 Indeterminate (permanent) 14 38 20 15 7 6 0 55 23 541
2017 Term 22 23 16 12 11 17 0 54 27 18
2017 Casual 26 34 23 0 0 9 9 72 0 12
2017 Student 32 42 11 5 0 5 5 82 6 19
2014 Indeterminate (permanent) 13 31 21 17 10 9 0 48 29 562
2014 Casual 20 39 20 0 0 20 0 74 0 10
2011 Indeterminate (permanent) 14 40 20 13 8 6 0 57 22 676
2011 Term 22 33 22 6 5 12 0 63 12 18
2011 Casual 32 24 30 0 0 8 7 65 0 13
2011 Student 7 38 22 16 0 17 0 54 19 13
2008 Indeterminate (permanent) 11 32 21 21 9 6 0 45 32 730
2008 Term 13 50 13 6 4 16 0 74 11 31
2008 Student 26 33 33 0 0 9 0 64 0 12

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 35 20 18 7 3 0 54 25 521
2018 Casual 56 26 10 0 0 0 8 89 0 12
2018 Student 26 26 26 5 5 11 0 59 12 19
2017 Indeterminate (permanent) 16 41 19 14 9 2 0 58 23 541
2017 Term 18 26 39 6 5 5 0 47 12 18
2017 Casual 34 33 7 9 0 9 9 81 10 12
2017 Student 21 37 16 11 0 16 0 69 13 19
2014 Indeterminate (permanent) 13 35 21 17 11 3 0 50 29 562
2014 Casual 20 41 19 8 0 10 0 69 9 10
2011 Indeterminate (permanent) 17 42 16 15 8 2 0 60 23 673
2011 Term 28 28 21 6 5 12 0 64 12 18
2011 Casual 39 23 14 16 0 8 0 68 17 13
2011 Student 30 39 7 7 0 17 0 83 9 13
2008 Indeterminate (permanent) 13 41 14 19 10 2 0 56 30 729
2008 Term 23 36 21 16 4 0 0 59 20 31
2008 Student 26 33 26 0 7 9 0 64 7 12
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 33 18 11 6 0 0 64 18 522
2018 Casual 67 8 8 10 0 0 8 81 11 12
2018 Student 37 37 16 5 5 0 0 74 11 19
2017 Indeterminate (permanent) 26 35 17 13 7 0 0 62 20 542
2017 Term 33 29 11 11 16 0 0 62 27 18
2017 Casual 73 27 0 0 0 0 0 100 0 12
2017 Student 37 47 5 5 0 5 0 89 6 19
2014 Indeterminate (permanent) 26 36 15 15 7 1 0 62 23 562
2014 Casual 60 40 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 28 38 16 12 6 0 0 66 18 677
2011 Term 28 51 10 6 5 0 0 79 11 18
2011 Casual 63 23 14 0 0 0 0 86 0 13
2011 Student 39 32 23 7 0 0 0 70 7 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 38 13 8 6 0 0 73 14 520
2018 Casual 48 34 0 10 0 8 0 89 11 12
2018 Student 26 26 21 21 5 0 0 53 26 19
2017 Indeterminate (permanent) 30 44 10 12 4 0 0 74 16 542
2017 Term 10 56 11 6 16 0 0 66 22 18
2017 Casual 51 40 9 0 0 0 0 91 0 12
2017 Student 37 42 16 0 5 0 0 79 5 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 24 15 16 8 21 3 49 31 518
2018 Casual 16 16 21 0 0 48 0 60 0 12
2018 Student 21 21 11 11 0 32 5 67 17 19
2017 Indeterminate (permanent) 13 24 16 18 9 16 3 46 34 542
2017 Term 5 17 17 33 16 12 0 25 56 18
2017 Casual 9 16 16 7 17 9 27 39 37 12
2017 Student 11 26 16 11 0 37 0 58 17 19
2014 Indeterminate (permanent) 9 23 18 15 16 16 4 40 37 562
2014 Casual 31 30 19 0 10 10 0 68 11 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 38 10 9 6 0 1 75 15 522
2018 Casual 41 34 0 0 10 0 15 88 12 12
2018 Student 37 37 21 5 0 0 0 74 5 19
2017 Indeterminate (permanent) 40 35 10 9 4 1 1 77 13 542
2017 Term 49 22 11 6 5 0 6 76 12 18
2017 Casual 67 16 9 0 0 0 9 91 0 12
2017 Student 53 21 5 11 5 0 5 78 17 19
2014 Indeterminate (permanent) 36 35 13 8 6 1 1 72 15 563
2014 Casual 58 31 11 0 0 0 0 89 0 10
2011 Indeterminate (permanent) 40 36 11 7 5 0 1 76 12 679
2011 Term 40 39 17 0 5 0 0 78 5 18
2011 Casual 47 22 31 0 0 0 0 69 0 13
2011 Student 39 31 30 0 0 0 0 70 0 13
2008 Indeterminate (permanent) 31 36 14 11 7 1 1 68 18 727
2008 Term 24 27 23 10 16 0 0 51 25 31
2008 Student 43 57 0 0 0 0 0 100 0 12

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 43 15 2 4 2 7 77 7 158
2014 Indeterminate (permanent) 27 37 9 10 5 4 8 73 16 155

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 46 9 9 4 1 2 77 14 524
2018 Casual 31 26 29 0 0 0 15 67 0 12
2018 Student 26 42 16 5 11 0 0 68 16 19
2017 Indeterminate (permanent) 36 37 14 9 4 0 0 73 13 541
2017 Term 23 33 34 0 11 0 0 55 11 18
2017 Casual 58 27 7 0 0 0 9 92 0 12
2017 Student 11 58 26 5 0 0 0 68 5 19
2014 Indeterminate (permanent) 34 40 11 10 4 0 1 74 15 563
2014 Casual 20 50 19 0 0 0 10 79 0 10
2011 Indeterminate (permanent) 39 36 13 7 4 0 1 76 11 677
2011 Term 27 51 16 0 0 0 6 83 0 18
2011 Casual 39 46 0 0 7 0 7 92 8 13
2011 Student 14 56 7 7 7 0 8 76 16 13
2008 Indeterminate (permanent) 30 43 12 11 4 0 1 73 15 728
2008 Term 43 32 6 12 6 0 0 75 19 31
2008 Student 33 41 0 9 9 0 9 81 19 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 42 9 8 4 0 0 78 13 524
2018 Casual 59 33 8 0 0 0 0 92 0 12
2018 Student 32 42 11 16 0 0 0 74 16 19
2017 Indeterminate (permanent) 35 43 11 7 3 0 0 79 10 542
2017 Term 17 34 33 0 16 0 0 51 16 18
2017 Casual 75 25 0 0 0 0 0 100 0 12
2017 Student 37 47 5 5 5 0 0 84 11 19
2014 Indeterminate (permanent) 35 39 13 10 3 0 0 74 13 563
2014 Casual 82 8 0 10 0 0 0 90 10 10
2011 Indeterminate (permanent) 40 37 11 9 4 0 0 77 12 673
2011 Term 38 40 11 11 0 0 0 77 11 18
2011 Casual 53 24 8 0 15 0 0 77 15 13
2011 Student 8 34 42 16 0 0 0 42 16 12
2008 Indeterminate (permanent) 36 43 10 7 3 0 0 79 10 730
2008 Term 41 35 6 6 13 0 0 76 18 31
2008 Student 9 74 17 0 0 0 0 83 0 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 41 6 6 4 0 0 85 10 524
2018 Casual 59 33 8 0 0 0 0 92 0 12
2018 Student 42 47 5 5 0 0 0 89 5 19
2017 Indeterminate (permanent) 44 41 7 7 2 0 0 84 9 541
2017 Term 33 23 23 5 16 0 0 56 22 18
2017 Casual 73 17 0 10 0 0 0 90 10 12
2017 Student 26 42 26 0 0 5 0 72 0 19
2014 Indeterminate (permanent) 44 38 7 8 3 0 0 82 10 562
2014 Casual 82 8 0 10 0 0 0 90 10 10
2011 Indeterminate (permanent) 45 37 9 7 2 0 0 82 9 678
2011 Term 55 16 17 11 0 0 0 72 11 18
2011 Casual 38 46 0 8 7 0 0 85 15 13
2011 Student 7 63 16 7 7 0 0 70 14 13
2008 Indeterminate (permanent) 44 40 7 6 2 0 0 84 9 729
2008 Term 44 35 8 3 10 0 0 78 13 31
2008 Student 35 40 9 9 9 0 0 74 17 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 35 18 13 9 3 0 59 22 519
2018 Casual 37 48 0 0 0 0 16 100 0 11
2018 Student 47 26 0 16 0 11 0 82 18 19
2017 Indeterminate (permanent) 27 35 16 12 7 4 0 64 19 541
2017 Term 34 16 28 0 11 5 6 56 12 18
2017 Casual 16 49 0 0 0 18 18 100 0 12
2017 Student 42 37 11 0 0 5 5 88 0 19
2014 Indeterminate (permanent) 24 33 16 13 10 2 0 59 24 563
2014 Casual 30 31 8 0 0 10 20 88 0 10
2011 Indeterminate (permanent) 28 33 15 13 8 1 1 63 21 676
2011 Term 28 28 11 16 5 6 6 63 24 18
2011 Casual 56 7 8 0 7 8 15 81 9 13
2011 Student 28 34 15 14 0 8 0 68 16 13
2008 Indeterminate (permanent) 22 37 16 14 8 2 0 61 23 728
2008 Term 19 36 13 18 9 6 0 58 29 31
2008 Student 22 52 0 9 9 0 9 81 19 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 26 16 18 21 3 2 42 41 521
2018 Casual 23 26 8 0 0 0 43 86 0 12
2018 Student 47 16 11 5 5 0 16 75 13 19
2017 Indeterminate (permanent) 14 23 15 18 24 3 2 39 45 542
2017 Term 23 15 11 6 27 5 12 46 40 18
2017 Casual 44 8 9 11 0 0 27 72 15 11
2017 Student 32 21 5 0 5 11 26 83 8 19
2014 Indeterminate (permanent) 11 19 17 19 28 4 2 32 50 563
2014 Casual 31 21 9 10 0 0 28 73 15 10
2011 Indeterminate (permanent) 15 21 15 22 23 1 2 37 47 676
2011 Term 16 23 11 11 22 0 17 47 40 18
2011 Casual 16 16 15 8 7 0 39 52 24 13
2011 Student 0 31 17 0 21 8 23 45 31 13
2008 Indeterminate (permanent) 14 31 14 18 19 2 2 46 39 727
2008 Term 3 38 23 19 12 3 4 43 33 31
2008 Student 9 59 9 7 9 0 9 74 17 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 41 13 8 6 0 0 73 14 521
2018 Casual 42 25 10 8 8 0 8 72 17 12
2018 Student 42 32 5 21 0 0 0 74 21 19
2017 Indeterminate (permanent) 30 43 12 10 5 1 0 73 15 540
2017 Term 10 45 23 10 11 0 0 56 22 18
2017 Casual 57 24 0 10 0 0 9 89 11 12
2017 Student 26 47 21 5 0 0 0 74 5 19
2014 Indeterminate (permanent) 25 41 15 12 6 0 0 66 19 562
2014 Casual 39 31 20 0 0 0 10 78 0 10
2011 Indeterminate (permanent) 34 41 10 10 5 0 0 75 15 675
2011 Term 33 51 6 5 6 0 0 84 10 18
2011 Casual 39 39 7 7 0 0 8 85 8 13
2011 Student 45 38 0 8 9 0 0 83 17 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 38 15 9 5 0 0 71 15 520
2018 Casual 42 25 26 0 8 0 0 66 8 12
2018 Student 26 53 11 5 5 0 0 79 11 19
2017 Indeterminate (permanent) 36 35 14 9 6 0 0 71 15 540
2017 Term 18 27 28 5 22 0 0 45 27 18
2017 Casual 82 9 0 10 0 0 0 90 10 12
2017 Student 47 32 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 28 38 14 13 6 0 1 66 19 563
2014 Casual 62 28 10 0 0 0 0 90 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 38 15 7 5 0 1 73 12 518
2018 Casual 56 23 21 0 0 0 0 79 0 12
2018 Student 32 47 11 11 0 0 0 79 11 19
2017 Indeterminate (permanent) 32 40 14 9 5 0 1 72 13 540
2017 Term 22 40 17 16 5 0 0 61 22 18
2017 Casual 59 34 0 7 0 0 0 93 7 12
2017 Student 26 47 21 5 0 0 0 74 5 19
2014 Indeterminate (permanent) 31 39 15 9 5 0 0 71 14 563
2014 Casual 51 49 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 41 40 10 5 2 0 0 82 7 674
2011 Term 56 33 6 5 0 0 0 89 5 18
2011 Casual 55 30 7 8 0 0 0 85 8 13
2011 Student 37 55 0 0 0 0 7 100 0 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 40 20 8 3 4 0 67 12 519
2018 Casual 48 8 29 0 0 8 8 66 0 12
2018 Student 37 37 0 16 5 5 0 78 22 19
2017 Indeterminate (permanent) 22 42 19 9 6 3 0 65 15 542
2017 Term 22 5 39 6 11 5 12 33 20 18
2017 Casual 51 32 0 0 0 0 18 100 0 12
2017 Student 26 47 11 5 5 5 0 78 11 19

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 31 7 7 4 0 1 83 11 523
2018 Casual 64 29 0 0 8 0 0 92 8 12
2018 Student 42 42 16 0 0 0 0 84 0 19
2017 Indeterminate (permanent) 47 31 9 7 4 0 0 79 12 541
2017 Term 23 45 11 10 11 0 0 68 21 18
2017 Casual 65 17 18 0 0 0 0 82 0 12
2017 Student 47 32 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 42 35 10 8 4 1 0 78 13 562
2014 Casual 51 19 22 0 0 0 9 76 0 10
2011 Indeterminate (permanent) 44 36 7 8 4 0 0 81 12 679
2011 Term 55 34 5 0 0 0 6 95 0 18
2011 Casual 70 15 7 0 0 0 8 92 0 13
2011 Student 45 23 25 0 0 7 0 73 0 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 29 15 8 4 0 1 72 12 522
2018 Casual 56 11 18 0 0 0 15 79 0 12
2018 Student 79 11 0 5 5 0 0 89 11 19
2017 Indeterminate (permanent) 41 33 14 8 4 1 0 74 12 540
2017 Term 45 16 22 11 0 0 6 66 11 18
2017 Casual 84 0 0 9 0 0 7 91 9 12
2017 Student 58 37 5 0 0 0 0 95 0 19
2014 Indeterminate (permanent) 42 34 14 6 3 0 0 77 9 563
2014 Casual 70 19 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 36 19 7 3 0 0 71 11 677
2011 Term 63 11 16 0 5 0 5 78 5 18
2011 Casual 70 30 0 0 0 0 0 100 0 13
2011 Student 71 29 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 31 34 20 10 5 0 1 65 14 728
2008 Term 40 51 9 0 0 0 0 91 0 31
2008 Student 74 17 9 0 0 0 0 91 0 12

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 40 27 34 524
2018 Casual 34 30 36 12
2018 Student 47 21 32 19
2017 Indeterminate (permanent) 38 26 36 542
2017 Term 54 35 12 18
2017 Casual 17 31 51 12
2017 Student 47 11 42 19
2014 Indeterminate (permanent) 42 30 28 563
2014 Casual 39 42 19 10
2011 Indeterminate (permanent) 35 33 33 676
2011 Term 38 34 28 18
2011 Casual 45 24 32 13
2011 Student 55 14 31 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 11 24 56 3 0 5 204
2017 Indeterminate (permanent) 17 16 60 2 0 5 205
2017 Term 0 10 50 10 30 0 10
2014 Indeterminate (permanent) 13 13 64 5 9999 5 237
2011 Indeterminate (permanent) 15 16 59 4 9999 6 234
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 40 10 2 3 0 0 85 5 521
2018 Casual 67 23 0 10 0 0 0 90 10 12
2018 Student 42 32 21 5 0 0 0 74 5 19
2017 Indeterminate (permanent) 41 43 8 5 2 1 0 85 7 539
2017 Term 11 57 22 11 0 0 0 68 11 18
2017 Casual 76 16 9 0 0 0 0 91 0 12
2017 Student 32 37 16 5 11 0 0 68 16 19
2014 Indeterminate (permanent) 42 41 10 4 2 1 0 84 6 563
2014 Casual 90 10 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 51 37 7 3 2 0 0 89 4 677
2011 Term 39 50 11 0 0 0 0 89 0 18
2011 Casual 47 37 15 0 0 0 0 85 0 13
2011 Student 31 46 16 7 0 0 0 77 7 13
2008 Indeterminate (permanent) 49 38 7 3 3 1 0 87 6 726
2008 Term 57 36 3 0 4 0 0 93 4 31
2008 Student 52 31 9 9 0 0 0 83 9 12

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 42 14 9 2 1 0 75 11 518
2018 Casual 61 29 0 0 0 11 0 100 0 12
2018 Student 47 37 5 5 0 5 0 89 6 19
2017 Indeterminate (permanent) 26 44 15 9 4 2 0 72 13 541
2017 Term 23 27 39 5 0 5 0 53 5 18
2017 Casual 61 30 9 0 0 0 0 91 0 12
2017 Student 16 53 11 16 0 5 0 72 17 19
2014 Indeterminate (permanent) 27 41 15 11 4 1 0 69 16 563
2014 Casual 31 27 31 0 0 10 0 65 0 10
2011 Indeterminate (permanent) 37 43 11 6 2 1 0 81 8 676
2011 Term 22 44 17 6 5 6 0 70 11 18
2011 Casual 54 23 15 0 0 8 0 84 0 13
2011 Student 29 48 7 0 0 15 0 91 0 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 37 18 11 1 2 29 33 519
2018 Casual 0 8 43 18 15 8 8 40 9 12
2018 Student 11 16 16 32 21 5 0 56 28 19
2017 Indeterminate (permanent) 9 24 37 15 10 1 3 27 35 540
2017 Term 11 22 38 18 12 0 0 29 33 18
2017 Casual 0 17 44 0 10 9 19 15 24 11
2017 Student 0 0 53 32 11 0 5 44 0 19
2014 Indeterminate (permanent) 10 24 39 19 5 1 1 25 35 562
2014 Casual 10 10 40 19 0 10 10 24 26 10
2011 Indeterminate (permanent) 10 23 37 20 7 0 3 28 33 677
2011 Term 0 11 45 32 12 0 0 44 11 18
2011 Casual 0 15 15 40 23 0 8 68 16 13
2011 Student 15 8 24 37 8 0 7 49 25 13
2008 Indeterminate (permanent) 12 30 34 16 6 0 1 22 44 727
2008 Term 6 20 27 27 20 0 0 47 26 31
2008 Student 9 35 35 22 0 0 0 22 43 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 27 26 14 2 2 41 31 520
2018 Casual 10 0 18 34 15 8 15 63 13 12
2018 Student 0 5 37 5 47 5 0 56 6 19
2017 Indeterminate (permanent) 10 19 34 15 15 3 4 32 32 537
2017 Term 11 22 28 12 23 0 5 36 34 18
2017 Casual 0 9 9 10 23 10 39 66 17 10
2017 Student 5 0 16 47 21 5 5 76 6 19
2014 Indeterminate (permanent) 9 17 31 27 11 2 3 40 27 562
2014 Casual 0 10 50 9 10 10 10 24 13 10
2011 Indeterminate (permanent) 6 16 30 29 14 1 4 45 23 677
2011 Term 5 6 22 33 22 12 0 63 12 18
2011 Casual 0 0 22 32 31 0 16 74 0 13
2011 Student 15 7 16 30 17 0 15 55 27 13
2008 Indeterminate (permanent) 12 24 29 21 11 2 2 34 37 727
2008 Term 13 12 16 15 31 9 3 52 29 31
2008 Student 0 24 33 35 9 0 0 43 24 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 26 32 14 10 1 2 25 41 522
2018 Casual 18 26 8 0 26 7 15 33 57 12
2018 Student 32 16 21 11 16 5 0 28 50 19
2017 Indeterminate (permanent) 16 23 30 14 10 2 4 26 42 538
2017 Term 16 17 27 12 18 5 5 33 37 18
2017 Casual 8 9 25 10 19 9 19 41 24 11
2017 Student 11 21 21 21 16 5 5 41 35 19
2014 Indeterminate (permanent) 19 28 32 11 5 1 3 18 49 563
2014 Casual 10 22 29 18 0 10 10 23 40 10
2011 Indeterminate (permanent) 13 22 29 23 8 1 4 32 37 676
2011 Term 17 16 27 17 11 6 6 32 37 18
2011 Casual 7 8 15 16 31 0 24 61 20 13
2011 Student 23 7 8 38 8 0 15 55 35 13
2008 Indeterminate (permanent) 14 26 29 18 7 2 4 27 43 726
2008 Term 12 21 12 27 22 0 6 52 35 31
2008 Student 17 15 15 43 0 9 0 47 36 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 17 35 29 12 1 2 42 22 521
2018 Casual 0 8 11 33 40 0 8 80 8 12
2018 Student 5 5 16 37 32 5 0 72 11 19
2017 Indeterminate (permanent) 7 19 34 23 14 1 3 38 26 537
2017 Term 10 5 23 27 23 0 11 56 17 18
2017 Casual 0 0 16 9 37 9 28 75 0 11
2017 Student 0 0 16 26 47 5 5 82 0 19
2014 Indeterminate (permanent) 6 17 38 26 9 2 2 37 24 560
2014 Casual 0 0 51 28 10 0 10 43 0 10
2011 Indeterminate (permanent) 8 19 34 26 10 1 3 37 28 678
2011 Term 6 6 11 33 39 6 0 77 12 18
2011 Casual 0 0 7 48 31 7 8 92 0 13
2011 Student 15 7 15 45 8 0 8 59 25 13
2008 Indeterminate (permanent) 9 21 37 21 9 0 2 31 31 729
2008 Term 4 7 17 41 26 3 3 71 11 31
2008 Student 0 0 26 48 26 0 0 74 0 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 23 27 24 11 1 2 36 36 521
2018 Casual 0 0 18 18 48 8 8 78 0 12
2018 Student 16 5 5 26 32 11 5 69 25 19
2017 Indeterminate (permanent) 14 19 31 18 13 1 4 32 35 535
2017 Term 11 11 15 46 6 5 6 58 24 18
2017 Casual 16 7 16 9 27 0 26 48 31 12
2017 Student 0 5 11 32 42 5 5 82 6 19
2014 Indeterminate (permanent) 19 25 31 15 6 1 3 22 45 562
2014 Casual 10 0 29 30 19 0 10 56 12 10
2011 Indeterminate (permanent) 16 24 31 17 8 0 4 26 41 675
2011 Term 6 10 16 33 22 6 6 63 18 18
2011 Casual 0 24 0 26 25 9 17 68 32 12
2011 Student 8 7 15 32 22 0 15 64 19 13
2008 Indeterminate (permanent) 17 23 31 14 10 1 4 25 42 727
2008 Term 4 9 31 26 29 0 0 56 13 31
2008 Student 0 9 33 33 17 0 9 55 9 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 23 25 18 11 3 2 31 44 518
2018 Casual 10 33 8 8 33 0 8 45 47 12
2018 Student 16 16 26 5 26 11 0 35 35 19
2017 Indeterminate (permanent) 15 26 26 17 9 3 3 28 44 539
2017 Term 22 10 16 10 18 12 11 37 42 18
2017 Casual 0 19 24 0 18 0 39 30 31 11
2017 Student 16 0 37 11 21 11 5 38 19 19
2014 Indeterminate (permanent) 8 18 30 26 13 2 5 41 27 561
2014 Casual 10 22 19 29 0 0 20 36 40 10
2011 Indeterminate (permanent) 8 18 29 24 14 1 5 41 28 678
2011 Term 11 6 27 28 23 0 6 54 17 18
2011 Casual 0 0 22 24 23 8 24 68 0 13
2011 Student 0 15 24 7 31 0 22 49 20 13
2008 Indeterminate (permanent) 16 29 30 14 7 1 3 22 47 726
2008 Term 16 12 15 34 20 0 3 56 29 31
2008 Student 0 17 14 17 26 17 9 58 23 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 22 36 16 9 3 2 27 35 520
2018 Casual 18 15 26 8 26 8 0 36 35 12
2018 Student 5 16 32 16 21 11 0 41 24 19
2017 Indeterminate (permanent) 13 19 37 16 9 3 3 27 34 540
2017 Term 29 17 24 6 12 6 6 21 52 17
2017 Casual 0 17 33 0 10 9 30 17 28 11
2017 Student 5 16 21 21 16 16 5 47 27 19
2014 Indeterminate (permanent) 14 21 37 18 6 2 2 25 36 560
2014 Casual 10 21 38 10 0 10 10 13 40 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 30 6 9 4 1 0 80 13 521
2018 Casual 60 33 0 0 0 8 0 100 0 12
2018 Student 89 5 5 0 0 0 0 95 0 19
2017 Indeterminate (permanent) 47 31 7 8 5 1 0 79 13 542
2017 Term 23 32 34 0 11 0 0 56 11 18
2017 Casual 84 16 0 0 0 0 0 100 0 12
2017 Student 47 42 11 0 0 0 0 89 0 19
2014 Indeterminate (permanent) 46 29 10 9 6 1 0 75 15 563
2014 Casual 52 48 0 0 0 0 0 100 0 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 37 4 6 2 0 0 88 8 521
2018 Casual 72 21 0 0 0 8 0 100 0 12
2018 Student 79 21 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 542
2017 Term 28 44 6 17 5 0 0 72 22 18
2017 Casual 61 32 0 7 0 0 0 93 7 12
2017 Student 63 26 5 5 0 0 0 89 5 19
2014 Indeterminate (permanent) 41 42 9 5 3 0 0 83 8 563
2014 Casual 90 10 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 37 9 5 3 1 0 83 8 521
2018 Casual 59 26 0 0 0 8 8 100 0 12
2018 Student 47 42 0 5 0 5 0 94 6 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 37 10 2 1 2 0 86 4 519
2018 Casual 93 7 0 0 0 0 0 100 0 12
2018 Student 58 21 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 44 37 11 3 3 3 0 82 6 542
2017 Term 28 27 22 6 5 5 6 62 13 18
2017 Casual 60 16 0 0 0 9 16 100 0 12
2017 Student 42 53 0 5 0 0 0 95 5 19
2014 Indeterminate (permanent) 41 36 11 3 3 6 0 82 6 563
2014 Casual 49 31 10 0 0 10 0 89 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 38 8 5 1 1 0 86 6 519
2018 Casual 82 18 0 0 0 0 0 100 0 12
2018 Student 58 42 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 42 41 9 3 2 3 0 86 5 540
2017 Term 34 38 23 0 0 5 0 76 0 18
2017 Casual 77 23 0 0 0 0 0 100 0 12
2017 Student 53 47 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 41 36 12 6 2 4 0 80 8 563
2014 Casual 49 41 0 0 0 10 0 100 0 10
2011 Indeterminate (permanent) 38 37 14 5 3 3 0 77 9 673
2011 Term 50 34 10 0 0 6 0 89 0 18
2011 Casual 62 22 0 8 0 8 0 91 9 13
2011 Student 37 47 0 7 0 8 0 92 8 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 33 8 4 2 0 0 86 6 520
2018 Casual 79 21 0 0 0 0 0 100 0 12
2018 Student 79 21 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 46 39 8 4 2 0 0 86 6 540
2017 Term 34 44 11 0 5 6 0 83 6 18
2017 Casual 78 22 0 0 0 0 0 100 0 12
2017 Student 63 37 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 46 36 11 4 3 0 0 83 7 562
2014 Casual 80 20 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 44 37 10 5 3 0 0 82 8 672
2011 Term 73 27 0 0 0 0 0 100 0 18
2011 Casual 71 29 0 0 0 0 0 100 0 13
2011 Student 46 54 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 38 42 10 7 3 0 0 80 10 729
2008 Term 49 36 3 9 4 0 0 85 12 31
2008 Student 67 17 9 7 0 0 0 85 7 12

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 34 16 12 5 6 5 64 19 521
2018 Casual 34 28 8 0 0 16 15 89 0 12
2018 Student 47 11 5 5 0 16 16 85 8 19
2017 Indeterminate (permanent) 28 31 15 9 7 5 5 66 18 539
2017 Term 18 23 24 12 17 0 6 44 31 17
2017 Casual 28 40 7 0 0 9 16 91 0 12
2017 Student 37 37 21 0 0 0 5 78 0 19
2014 Indeterminate (permanent) 27 30 18 10 8 4 4 62 19 563
2014 Casual 41 29 0 0 0 19 11 100 0 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 37 14 11 4 3 2 68 17 519
2018 Casual 48 18 11 8 8 0 8 72 17 12
2018 Student 42 26 5 26 0 0 0 68 26 19
2017 Indeterminate (permanent) 36 36 13 8 4 3 1 75 12 540
2017 Term 24 23 23 11 6 12 0 54 19 17
2017 Casual 52 16 9 16 0 0 9 74 17 12
2017 Student 32 21 21 21 0 5 0 56 22 19
2014 Indeterminate (permanent) 31 39 10 10 5 4 1 75 15 563
2014 Casual 41 38 0 10 0 0 10 89 11 10
2011 Indeterminate (permanent) 39 35 11 9 4 3 0 76 13 674
2011 Term 44 28 17 0 0 12 0 81 0 18
2011 Casual 47 15 23 0 0 8 7 73 0 13
2011 Student 16 31 16 22 7 8 0 51 32 13
2008 Indeterminate (permanent) 41 34 7 8 4 4 1 79 13 728
2008 Term 47 24 6 11 7 6 0 75 19 30
2008 Student 33 33 0 17 9 9 0 72 28 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 39 15 6 3 1 1 76 8 519
2018 Casual 48 33 11 0 0 8 0 88 0 12
2018 Student 37 42 16 5 0 0 0 79 5 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 23 18 14 11 13 4 48 30 519
2018 Casual 38 0 10 11 0 18 23 65 18 12
2018 Student 47 21 21 5 0 5 0 72 6 19
2017 Indeterminate (permanent) 15 22 21 13 13 11 5 44 31 540
2017 Term 17 33 16 10 5 5 12 61 19 18
2017 Casual 10 16 16 0 7 16 36 53 15 12
2017 Student 21 16 16 16 16 5 11 44 38 19
2014 Indeterminate (permanent) 15 18 20 14 14 14 6 41 35 563
2014 Casual 30 32 18 0 0 0 19 77 0 10
2011 Indeterminate (permanent) 14 19 17 15 13 17 6 43 35 678
2011 Term 18 17 24 5 6 12 18 50 16 17
2011 Casual 32 8 31 0 0 8 22 56 0 13
2011 Student 16 23 22 0 0 24 14 63 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 523
2018 Casual 0 100 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 18 17 7 5 34 4 53 19 516
2018 Casual 23 8 11 0 0 36 22 74 0 12
2018 Student 16 5 21 5 0 32 21 44 11 19
2017 Indeterminate (permanent) 14 21 14 7 6 33 7 57 21 541
2017 Term 5 5 44 0 0 33 12 19 0 18
2017 Casual 18 0 7 7 0 43 25 56 22 12
2017 Student 21 16 11 0 0 42 11 78 0 19
2014 Indeterminate (permanent) 16 13 18 6 4 33 9 50 18 563
2014 Casual 20 11 18 0 0 40 10 63 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 32 13 6 2 11 1 75 10 517
2018 Casual 56 16 11 0 0 18 0 87 0 12
2018 Student 42 16 16 0 0 26 0 79 0 19
2017 Indeterminate (permanent) 28 33 16 6 3 13 1 71 10 541
2017 Term 18 27 33 5 0 11 5 54 6 18
2017 Casual 28 23 0 0 0 24 25 100 0 12
2017 Student 32 32 16 5 0 11 5 75 6 19
2014 Indeterminate (permanent) 24 29 18 6 3 18 2 67 11 563
2014 Casual 20 41 28 0 0 0 10 69 0 10
2011 Indeterminate (permanent) 31 35 15 6 3 9 0 74 10 676
2011 Term 43 34 6 0 0 17 0 93 0 18
2011 Casual 63 22 15 0 0 0 0 85 0 13
2011 Student 31 24 7 0 0 38 0 88 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 521
2018 Casual 0 100 12

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 32

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 81 32

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 32

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 32

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 32

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 32

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 32

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 32

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 32

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 32

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 32

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 32

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 32

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 32

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 30

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 30

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 30

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 14 20 2 3 39 4 55 9 520
2018 Casual 23 18 0 0 0 36 22 100 0 12
2018 Student 21 0 26 0 5 37 11 40 10 19
2017 Indeterminate (permanent) 14 18 15 3 3 39 9 61 11 541
2017 Term 16 5 44 0 0 28 6 32 0 18
2017 Casual 18 9 7 0 0 41 25 78 0 12
2017 Student 16 11 0 5 0 58 11 83 17 19
2014 Indeterminate (permanent) 15 13 15 2 2 42 11 59 8 563
2014 Casual 20 0 8 0 0 61 10 71 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 34 13 2 2 14 1 79 6 520
2018 Casual 64 18 0 0 0 18 0 100 0 12
2018 Student 47 11 16 5 5 16 0 69 13 19
2017 Indeterminate (permanent) 31 35 15 3 3 12 2 76 6 539
2017 Term 23 33 27 0 0 16 0 67 0 18
2017 Casual 35 16 0 0 0 24 25 100 0 12
2017 Student 32 21 11 5 5 21 5 71 14 19
2014 Indeterminate (permanent) 26 31 15 2 2 22 1 74 6 562
2014 Casual 30 30 11 0 0 18 10 84 0 10
2011 Indeterminate (permanent) 39 31 13 3 1 11 0 80 5 678
2011 Term 54 34 6 0 0 6 0 94 0 18
2011 Casual 60 15 16 0 0 9 0 82 0 12
2011 Student 47 31 0 0 0 22 0 100 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 27 7 6 5 1 1 82 11 522
2018 Casual 56 29 0 0 0 0 15 100 0 12
2018 Student 63 21 16 0 0 0 0 84 0 19
2017 Indeterminate (permanent) 55 27 9 5 3 2 0 83 8 541
2017 Term 50 17 28 5 0 0 0 66 5 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 63 21 11 5 0 0 0 84 5 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 44 11 5 2 2 0 81 7 517
2018 Casual 42 51 0 0 0 0 8 100 0 12
2018 Student 37 26 16 5 5 11 0 71 12 19
2017 Indeterminate (permanent) 24 45 15 8 4 4 0 72 13 542
2017 Term 11 50 28 5 0 6 0 65 6 18
2017 Casual 23 17 26 0 0 25 9 61 0 12
2017 Student 21 37 21 5 5 11 0 65 12 19

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 41 13 12 4 2 0 71 16 519
2018 Casual 42 41 0 10 0 0 8 89 11 12
2018 Student 42 32 11 5 5 5 0 78 11 19
2017 Indeterminate (permanent) 19 43 17 13 6 2 0 63 20 541
2017 Term 5 28 23 22 16 6 0 35 41 18
2017 Casual 18 46 9 0 0 18 9 88 0 12
2017 Student 26 37 21 11 0 5 0 67 11 19

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 21 26 15 15 1 2 43 31 522
2018 Casual 31 11 35 16 8 0 0 42 23 12
2018 Student 11 21 21 21 26 0 0 32 47 19
2017 Indeterminate (permanent) 16 23 22 16 20 0 3 40 37 538
2017 Term 17 5 11 22 33 6 6 26 62 18
2017 Casual 18 49 8 0 7 0 18 81 9 12
2017 Student 21 37 5 21 11 0 5 61 33 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 29 25 17 10 0 1 48 27 522
2018 Casual 45 29 26 0 0 0 0 74 0 12
2018 Student 32 16 26 11 11 5 0 50 22 19
2017 Indeterminate (permanent) 17 26 28 17 11 0 1 43 28 541
2017 Term 11 34 21 16 5 0 12 52 24 18
2017 Casual 40 16 18 9 0 0 18 68 10 12
2017 Student 47 26 21 0 5 0 0 74 5 19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 29 21 12 10 0 2 56 22 521
2018 Casual 38 47 0 0 8 0 8 92 8 12
2018 Student 32 21 16 16 11 5 0 56 28 19
2017 Indeterminate (permanent) 23 27 27 12 8 0 2 51 21 540
2017 Term 27 34 16 0 10 0 12 70 11 18
2017 Casual 55 0 9 0 0 18 18 87 0 12
2017 Student 63 21 5 11 0 0 0 84 11 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 22 23 16 13 0 2 46 30 522
2018 Casual 48 11 18 0 8 0 15 69 9 12
2018 Student 32 5 21 21 16 5 0 39 39 19
2017 Indeterminate (permanent) 21 23 25 17 12 0 2 45 29 540
2017 Term 18 29 23 6 11 0 13 54 19 17
2017 Casual 30 0 34 0 9 0 28 41 12 12
2017 Student 63 21 11 0 5 0 0 84 5 19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 19 13 5 4 0 8 76 10 521
2018 Casual 64 17 0 0 0 0 20 100 0 11
2018 Student 53 21 5 5 11 5 0 78 17 19
2017 Indeterminate (permanent) 44 25 11 5 4 0 11 77 10 541
2017 Term 60 5 5 5 5 0 18 80 13 18
2017 Casual 65 0 0 0 0 9 26 100 0 12
2017 Student 84 11 0 0 0 0 5 100 0 19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 28 16 9 9 0 1 65 19 521
2018 Casual 56 26 10 0 0 0 8 89 0 12
2018 Student 53 5 21 11 11 0 0 58 21 19
2017 Indeterminate (permanent) 28 29 23 11 6 0 1 59 17 538
2017 Term 34 12 26 5 11 0 12 52 18 18
2017 Casual 74 0 9 0 0 0 18 90 0 12
2017 Student 42 47 11 0 0 0 0 89 0 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 32 25 12 5 1 2 57 17 520
2018 Casual 49 29 8 0 0 0 15 91 0 12
2018 Student 33 22 22 22 0 0 0 56 22 18
2017 Indeterminate (permanent) 24 30 25 12 6 2 2 56 19 539
2017 Term 27 18 16 17 11 0 12 50 31 18
2017 Casual 51 14 0 0 0 17 18 100 0 12
2017 Student 53 32 5 5 5 0 0 84 11 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 33 24 13 6 1 2 55 20 520
2018 Casual 53 31 0 8 0 0 8 91 9 11
2018 Student 56 6 22 11 6 0 0 61 17 18
2017 Indeterminate (permanent) 20 30 25 15 8 1 2 52 23 539
2017 Term 11 33 28 5 11 0 12 50 18 18
2017 Casual 51 0 14 0 0 17 18 78 0 12
2017 Student 58 16 16 11 0 0 0 74 11 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 30 22 13 6 0 1 58 19 522
2018 Casual 49 25 8 10 0 0 8 81 11 12
2018 Student 29 18 18 29 6 0 0 47 35 17
2017 Indeterminate (permanent) 25 29 22 15 6 1 2 55 22 541
2017 Term 21 28 12 5 21 0 12 56 30 18
2017 Casual 48 26 0 9 0 0 18 90 10 12
2017 Student 26 42 11 16 5 0 0 68 21 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 29 19 12 6 0 1 62 19 521
2018 Casual 54 31 8 8 0 0 0 84 8 12
2018 Student 44 17 17 17 6 0 0 61 22 18
2017 Indeterminate (permanent) 31 31 20 10 6 0 2 63 17 539
2017 Term 33 27 22 0 5 0 12 69 6 18
2017 Casual 39 17 26 0 0 0 18 69 0 12
2017 Student 37 37 21 0 5 0 0 74 5 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 21 12 6 5 0 2 77 11 518
2018 Casual 59 17 8 0 0 0 16 90 0 11
2018 Student 76 6 18 0 0 0 0 82 0 17
2017 Indeterminate (permanent) 49 23 14 7 6 0 2 73 12 542
2017 Term 63 17 10 5 0 0 5 84 5 18
2017 Casual 82 0 0 9 0 0 9 91 9 12
2017 Student 84 11 5 0 0 0 0 95 0 19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 70 13 4 2 2 1 7 91 5 517
2018 Casual 76 0 0 0 8 0 16 90 10 11
2018 Student 83 6 6 0 6 0 0 89 6 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 66 14 8 3 4 1 5 84 7 521
2018 Casual 85 0 0 0 0 0 15 100 0 12
2018 Student 89 0 11 0 0 0 0 89 0 18
2017 Indeterminate (permanent) 69 14 5 4 4 1 3 87 8 541
2017 Term 61 16 0 5 5 0 11 88 12 18
2017 Casual 75 0 7 0 9 0 9 83 9 12
2017 Student 84 16 0 0 0 0 0 100 0 19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 26 10 3 3 0 2 83 7 521
2018 Casual 84 0 0 8 0 0 8 92 8 12
2018 Student 83 11 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 53 26 10 5 3 0 3 82 8 539
2017 Term 52 32 5 0 5 0 5 89 6 18
2017 Casual 59 16 0 0 7 0 18 91 9 12
2017 Student 63 26 5 5 0 0 0 89 5 19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 19 12 7 6 0 2 75 13 521
2018 Casual 84 0 0 0 8 0 8 92 8 12
2018 Student 94 0 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 57 19 11 6 5 0 2 78 10 540
2017 Term 61 17 5 0 11 0 5 83 11 18
2017 Casual 82 0 0 0 0 0 18 100 0 12
2017 Student 79 16 0 5 0 0 0 95 5 19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 12 7 3 2 0 26 85 6 521
2018 Casual 56 0 0 0 8 0 36 88 12 12
2018 Student 89 0 6 0 0 0 6 94 0 18
2017 Indeterminate (permanent) 50 11 7 3 1 0 29 85 5 541
2017 Term 61 0 5 0 0 0 33 92 0 18
2017 Casual 65 7 0 0 0 0 28 100 0 12
2017 Student 79 5 0 0 0 0 16 100 0 19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 19 6 2 1 0 8 90 3 522
2018 Casual 66 15 0 0 0 0 18 100 0 12
2018 Student 83 11 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 69 16 6 2 0 0 7 91 2 538
2017 Term 50 21 0 0 0 0 28 100 0 18
2017 Casual 75 7 0 0 0 0 18 100 0 12
2017 Student 84 16 0 0 0 0 0 100 0 19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 76 12 4 1 2 1 5 93 2 521
2018 Casual 42 8 0 18 16 0 18 59 41 12
2018 Student 67 11 11 6 0 0 6 82 6 18
2017 Indeterminate (permanent) 74 11 5 2 2 1 6 90 4 541
2017 Term 34 28 16 0 16 0 6 66 17 18
2017 Casual 30 7 9 8 27 0 19 46 43 12
2017 Student 37 32 16 16 0 0 0 68 16 19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 31 16 4 3 0 3 76 7 521
2018 Casual 56 29 0 8 0 0 8 92 8 12
2018 Student 61 17 17 0 0 0 6 82 0 18
2017 Indeterminate (permanent) 43 31 16 5 3 0 2 76 8 540
2017 Term 28 29 32 0 5 0 6 61 5 18
2017 Casual 82 0 0 0 0 0 18 100 0 12
2017 Student 47 32 5 11 5 0 0 79 16 19

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 34 35 13 4 0 0 48 17 522
2018 Casual 41 31 19 0 0 0 8 79 0 11
2018 Student 37 37 16 5 5 0 0 74 11 19
2017 Indeterminate (permanent) 8 31 41 15 4 0 0 39 20 541
2017 Term 12 22 33 26 0 0 6 37 28 18
2017 Casual 50 25 16 0 0 0 9 83 0 12
2017 Student 21 63 11 5 0 0 0 84 5 19

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 20 37 24 10 0 0 34 29 518
2018 Casual 0 10 0 26 42 0 22 87 13 12
2018 Student 11 0 37 42 11 0 0 53 11 19
2017 Indeterminate (permanent) 7 19 42 23 8 0 0 32 26 539
2017 Term 10 28 11 22 17 6 6 45 43 18
2017 Casual 0 10 33 22 27 0 9 53 11 12
2017 Student 0 5 26 47 16 0 5 67 6 19
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 22 25 13 13 2 1 25 75 521
2018 Casual 31 0 43 10 0 0 16 37 63 12
2018 Student 26 16 16 11 21 11 0 29 71 19
2017 Indeterminate (permanent) 23 26 22 12 12 3 1 24 76 542
2017 Term 25 17 17 12 29 0 0 25 75 17
2017 Casual 25 41 16 0 0 10 9 31 69 12
2017 Student 37 21 11 5 11 16 0 44 56 19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 381
2018 Student 50 12
2017 Indeterminate (permanent) 17 391
2017 Term 39 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 381
2018 Student 67 12
2017 Indeterminate (permanent) 38 391
2017 Term 55 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 381
2018 Student 42 12
2017 Indeterminate (permanent) 21 391
2017 Term 30 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 381
2018 Student 0 12
2017 Indeterminate (permanent) 44 391
2017 Term 14 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 381
2018 Student 0 12
2017 Indeterminate (permanent) 6 391
2017 Term 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 381
2018 Student 50 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 381
2018 Student 33 12
2017 Indeterminate (permanent) 46 391
2017 Term 70 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 3 40 24 8 8 16 363
2018 Student 8 42 42 0 8 0 12
2017 Indeterminate (permanent) 6 49 19 8 8 10 384
2017 Term 0 26 24 17 9 24 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 20 80 379
2018 Student 75 25 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 16 15 13 17 1 7 51 33 522
2018 Casual 38 10 0 8 0 0 44 86 14 12
2018 Student 16 37 21 5 5 0 16 63 13 19

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 22 17 21 17 2 8 39 42 379
2018 Student 17 42 17 8 17 0 0 58 25 12
2017 Indeterminate (permanent) 12 23 15 20 16 2 12 41 42 396
2017 Term 8 8 23 21 40 0 0 15 62 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 2 8 16 20 44 2 8 11 71 380
2018 Student 0 0 33 17 50 0 0 0 67 12
2017 Indeterminate (permanent) 1 7 10 18 50 2 11 10 79 393
2017 Term 0 8 16 8 69 0 0 8 77 13
Report a problem or mistake on this page
Date modified: