2018 Public Service Employee Survey Results by Theme for Department of Justice by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 36 10 5 2 0 0 83 7 42
2018 PM-05 45 36 9 9 0 0 0 82 9 11
2017 PM 29 50 8 7 5 0 0 79 12 59
2017 PM-04 57 33 0 10 0 0 0 90 10 12
2017 PM-05 29 60 5 5 0 0 0 89 5 18
2017 PM-06 22 57 7 7 7 0 0 79 14 14
2014 PM 36 38 20 4 2 0 0 74 6 50
2014 PM-04 58 25 17 0 0 0 0 83 0 12
2014 PM-06 27 47 20 7 0 0 0 73 7 15
2011 PM 37 43 12 6 1 0 0 81 7 67
2011 PM-04 33 43 14 5 5 0 0 76 10 21
2011 PM-05 38 46 8 8 0 0 0 85 8 13
2011 PM-06 56 38 6 0 0 0 0 94 0 16
2008 PM 38 35 17 8 2 0 0 73 10 52
2008 PM-05 50 38 6 6 0 0 0 88 6 16
2008 PM-06 42 42 0 17 0 0 0 83 17 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 44 7 7 5 0 0 81 12 43
2018 PM-05 27 55 0 9 9 0 0 82 18 11
2017 PM 29 40 10 14 8 0 0 68 22 59
2017 PM-04 51 31 0 10 8 0 0 82 18 12
2017 PM-05 18 44 22 16 0 0 0 62 16 18
2017 PM-06 29 43 0 14 14 0 0 72 28 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 60 36 2 2 0 0 0 95 2 42
2018 PM-05 60 40 0 0 0 0 0 100 0 10
2017 PM 51 32 10 5 2 0 0 83 7 59
2017 PM-04 65 35 0 0 0 0 0 100 0 12
2017 PM-05 51 22 28 0 0 0 0 72 0 18
2017 PM-06 50 43 0 7 0 0 0 93 7 14
2014 PM 58 30 10 2 0 0 0 88 2 50
2014 PM-04 66 17 17 0 0 0 0 83 0 12
2014 PM-06 53 40 7 0 0 0 0 93 0 15
2011 PM 58 28 9 3 1 0 0 87 4 67
2011 PM-04 57 19 19 0 5 0 0 76 5 21
2011 PM-05 77 15 0 8 0 0 0 92 8 13
2011 PM-06 75 25 0 0 0 0 0 100 0 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 42 7 7 0 0 0 86 7 43
2018 PM-05 36 55 0 9 0 0 0 91 9 11
2017 PM 46 26 14 8 4 2 0 74 12 59
2017 PM-04 75 16 10 0 0 0 0 90 0 12
2017 PM-05 40 27 16 11 0 6 0 71 12 18
2017 PM-06 36 50 7 7 0 0 0 86 7 14
2014 PM 46 34 18 2 0 0 0 80 2 50
2014 PM-04 66 17 17 0 0 0 0 83 0 12
2014 PM-06 33 40 27 0 0 0 0 73 0 15
2011 PM 40 45 6 6 3 0 0 85 9 67
2011 PM-04 33 52 5 5 5 0 0 86 10 21
2011 PM-05 54 31 8 0 8 0 0 85 8 13
2011 PM-06 50 50 0 0 0 0 0 100 0 16
2008 PM 48 42 6 2 2 0 0 90 4 52
2008 PM-05 56 38 0 6 0 0 0 94 6 16
2008 PM-06 58 42 0 0 0 0 0 100 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 38 12 2 5 0 0 81 7 42
2018 PM-05 18 55 18 9 0 0 0 73 9 11
2017 PM 38 33 17 5 3 2 2 74 8 59
2017 PM-04 59 16 16 0 0 10 0 83 0 12
2017 PM-05 28 39 17 11 5 0 0 67 16 18
2017 PM-06 36 43 7 7 7 0 0 79 14 14
2014 PM 28 46 10 12 4 0 0 74 16 50
2014 PM-04 34 34 24 8 0 0 0 67 8 12
2014 PM-06 20 47 13 20 0 0 0 67 20 15
2011 PM 28 38 22 6 3 3 0 68 10 65
2011 PM-04 25 40 30 5 0 0 0 65 5 20
2011 PM-05 23 54 15 0 8 0 0 77 8 13
2011 PM-06 25 44 25 6 0 0 0 69 6 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 39 12 2 0 0 0 85 2 41
2018 PM-05 20 70 10 0 0 0 0 90 0 10
2017 PM 48 25 15 6 3 2 0 75 10 59
2017 PM-04 51 23 16 0 0 10 0 83 0 12
2017 PM-05 34 39 12 11 5 0 0 72 16 18
2017 PM-06 57 22 0 14 7 0 0 79 21 14
2014 PM 30 46 10 10 4 0 0 76 14 50
2014 PM-04 34 34 17 16 0 0 0 67 16 12
2014 PM-06 27 47 20 7 0 0 0 73 7 15
2011 PM 32 43 14 8 3 0 0 75 11 65
2011 PM-04 30 40 20 10 0 0 0 70 10 20
2011 PM-05 31 54 8 0 8 0 0 85 8 13
2011 PM-06 31 56 13 0 0 0 0 88 0 16
2008 PM 27 44 19 10 0 0 0 71 10 52
2008 PM-05 38 44 19 0 0 0 0 81 0 16
2008 PM-06 17 67 0 17 0 0 0 83 17 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 19 19 12 5 2 0 63 17 42
2018 PM-05 27 27 27 18 0 0 0 55 18 11
2017 PM 37 29 12 12 8 2 0 67 20 59
2017 PM-04 41 51 0 8 0 0 0 92 8 12
2017 PM-05 39 23 16 11 11 0 0 62 22 18
2017 PM-06 36 35 15 7 7 0 0 71 14 14
2014 PM 42 28 10 4 10 6 0 74 15 50
2014 PM-04 50 17 17 8 8 0 0 66 17 12
2014 PM-06 40 33 7 7 7 7 0 79 14 15
2011 PM 35 28 14 5 9 9 0 69 15 65
2011 PM-04 45 20 15 10 5 5 0 68 16 20
2011 PM-05 31 46 0 0 8 15 0 91 9 13
2011 PM-06 31 31 25 6 0 6 0 67 7 16
2008 PM 31 27 21 12 4 4 2 61 16 52
2008 PM-05 44 19 19 6 6 6 0 67 13 16
2008 PM-06 8 42 8 25 0 8 8 60 30 12
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 33 0 10 5 2 0 85 15 42
2018 PM-05 36 36 0 18 9 0 0 73 27 11
2017 PM 49 24 22 3 2 0 0 73 5 59
2017 PM-04 82 8 10 0 0 0 0 90 0 12
2017 PM-05 35 44 22 0 0 0 0 78 0 18
2017 PM-06 27 22 30 14 7 0 0 50 21 14
2014 PM 36 24 20 4 8 2 6 65 13 50
2014 PM-04 41 25 17 0 0 8 8 80 0 12
2014 PM-06 20 20 40 7 13 0 0 40 20 15
2011 PM 41 21 17 11 6 3 2 65 17 66
2011 PM-04 24 33 5 10 19 5 5 63 32 21
2011 PM-05 31 23 31 15 0 0 0 54 15 13
2011 PM-06 60 0 27 13 0 0 0 60 13 15
2008 PM 37 29 12 8 8 6 2 71 17 52
2008 PM-05 25 38 6 6 13 6 6 71 21 16
2008 PM-06 42 25 8 17 8 0 0 67 25 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 26 14 7 7 0 0 72 14 43
2018 PM-05 36 36 9 9 9 0 0 73 18 11
2017 PM 44 37 9 5 5 0 0 81 10 59
2017 PM-04 59 31 0 10 0 0 0 90 10 12
2017 PM-05 29 55 11 5 0 0 0 84 5 18
2017 PM-06 27 22 23 7 21 0 0 50 28 14
2014 PM 30 42 10 8 10 0 0 72 18 50
2014 PM-04 50 34 0 8 8 0 0 83 17 12
2014 PM-06 20 47 13 7 13 0 0 67 20 15
2011 PM 38 32 8 11 12 0 0 70 23 66
2011 PM-04 33 33 10 5 19 0 0 67 24 21
2011 PM-05 23 54 0 8 15 0 0 77 23 13
2011 PM-06 47 13 20 20 0 0 0 60 20 15
2008 PM 38 33 10 10 4 6 0 76 14 52
2008 PM-05 44 31 6 19 0 0 0 75 19 16
2008 PM-06 42 25 0 17 8 8 0 73 27 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 53 33 5 2 7 0 0 86 9 43
2018 PM-05 45 45 9 0 0 0 0 91 0 11
2017 PM 44 34 10 9 2 0 2 79 10 59
2017 PM-04 75 25 0 0 0 0 0 100 0 12
2017 PM-05 29 55 16 0 0 0 0 84 0 18
2017 PM-06 27 22 16 28 7 0 0 50 35 14
2014 PM 40 32 12 8 8 0 0 72 16 50
2014 PM-04 50 25 8 17 0 0 0 75 17 12
2014 PM-06 20 33 20 13 13 0 0 53 27 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 33 16 9 0 9 2 71 11 43
2018 PM-05 9 36 18 27 0 9 0 50 30 11
2017 PM 26 35 15 10 5 9 0 67 17 59
2017 PM-04 43 23 8 0 8 18 0 81 10 12
2017 PM-05 12 43 22 5 5 12 0 63 12 18
2017 PM-06 21 43 14 16 7 0 0 63 23 14
2014 PM 18 40 14 10 10 8 0 63 22 50
2014 PM-04 24 50 25 0 0 0 0 75 0 12
2014 PM-06 13 40 0 20 13 13 0 62 38 15
2011 PM 27 33 18 9 6 6 0 65 16 66
2011 PM-04 24 29 38 5 5 0 0 52 10 21
2011 PM-05 31 23 15 0 15 15 0 64 18 13
2011 PM-06 38 25 13 19 0 6 0 67 20 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 33 19 5 7 7 0 68 13 43
2018 PM-05 18 27 18 9 18 9 0 50 30 11
2017 PM 26 35 20 10 3 5 0 65 14 59
2017 PM-04 43 23 16 0 8 10 0 74 9 12
2017 PM-05 17 38 17 22 0 6 0 59 23 18
2017 PM-06 23 43 21 7 7 0 0 65 14 14
2014 PM 16 40 30 8 6 0 0 56 14 50
2014 PM-04 24 50 17 8 0 0 0 75 8 12
2014 PM-06 13 27 47 7 7 0 0 40 13 15
2011 PM 12 52 20 8 5 5 0 67 13 66
2011 PM-04 19 43 24 10 5 0 0 62 14 21
2011 PM-05 8 46 23 8 0 15 0 64 9 13
2011 PM-06 6 69 19 0 0 6 0 80 0 16
2008 PM 17 37 19 12 6 10 0 60 19 52
2008 PM-05 19 50 13 0 6 13 0 79 7 16
2008 PM-06 8 42 25 17 0 8 0 55 18 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 47 16 7 2 14 0 70 11 43
2018 PM-05 9 27 27 18 9 9 0 40 30 11
2017 PM 22 32 19 8 8 11 0 60 19 58
2017 PM-04 35 31 16 0 8 10 0 74 9 12
2017 PM-05 23 22 12 11 16 17 0 53 33 18
2017 PM-06 7 51 21 14 7 0 0 58 21 14
2014 PM 12 28 34 16 6 4 0 42 23 50
2014 PM-04 17 42 34 0 8 0 0 59 8 12
2014 PM-06 13 7 40 40 0 0 0 20 40 15
2011 PM 12 32 23 12 5 17 0 53 20 66
2011 PM-04 19 38 19 10 5 10 0 63 16 21
2011 PM-05 8 23 15 23 0 31 0 44 33 13
2011 PM-06 6 38 25 19 0 13 0 50 21 16
2008 PM 12 38 13 21 4 12 0 57 28 52
2008 PM-05 13 44 19 6 0 19 0 69 8 16
2008 PM-06 8 42 17 33 0 0 0 50 33 12

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 52 21 10 5 0 0 64 14 42
2018 PM-05 9 36 27 9 18 0 0 45 27 11
2017 PM 21 40 20 7 5 7 0 66 12 59
2017 PM-04 35 31 16 0 8 10 0 74 9 12
2017 PM-05 12 43 22 11 0 12 0 63 12 18
2017 PM-06 0 56 23 14 7 0 0 56 21 14
2014 PM 8 30 24 22 12 4 0 40 35 50
2014 PM-04 8 34 17 33 8 0 0 42 41 12
2014 PM-06 7 27 27 27 0 13 0 38 31 15
2011 PM 15 40 25 10 6 3 0 57 17 67
2011 PM-04 24 33 29 5 10 0 0 57 14 21
2011 PM-05 8 62 15 0 8 8 0 75 8 13
2011 PM-06 6 31 31 31 0 0 0 38 31 16
2008 PM 10 47 16 18 4 6 0 60 23 51
2008 PM-05 7 67 0 20 0 7 0 79 21 15
2008 PM-06 17 33 8 33 8 0 0 50 42 12
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 33 5 12 9 0 0 74 21 43
2018 PM-05 18 45 9 9 18 0 0 64 27 11
2017 PM 30 38 10 12 10 0 0 68 22 59
2017 PM-04 59 23 0 10 8 0 0 82 18 12
2017 PM-05 24 44 16 5 11 0 0 67 16 18
2017 PM-06 16 43 7 28 7 0 0 58 35 14
2014 PM 14 34 24 20 8 0 0 48 28 50
2014 PM-04 17 25 25 24 8 0 0 42 33 12
2014 PM-06 0 47 27 27 0 0 0 47 27 15
2011 PM 24 39 21 12 4 0 0 63 16 67
2011 PM-04 33 33 24 5 5 0 0 67 10 21
2011 PM-05 38 8 31 23 0 0 0 46 23 13
2011 PM-06 13 56 13 13 6 0 0 69 19 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 42 14 5 0 0 0 81 5 43
2018 PM-05 27 64 0 9 0 0 0 91 9 11
2017 PM 36 42 5 12 5 0 0 78 17 59
2017 PM-04 65 26 0 10 0 0 0 90 10 12
2017 PM-05 34 49 0 11 6 0 0 83 17 18
2017 PM-06 7 58 7 14 14 0 0 65 28 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 26 30 9 14 12 5 36 28 43
2018 PM-05 0 9 36 18 27 9 0 10 50 11
2017 PM 18 14 13 16 15 16 8 42 41 59
2017 PM-04 28 16 16 8 23 10 0 48 35 12
2017 PM-05 17 11 0 27 5 18 22 46 54 18
2017 PM-06 0 31 14 21 21 14 0 36 48 14
2014 PM 4 20 14 30 22 8 2 27 58 50
2014 PM-04 17 8 8 42 17 8 0 28 64 12
2014 PM-06 0 20 13 40 20 7 0 21 64 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 37 5 12 2 2 0 81 14 43
2018 PM-05 18 55 0 18 0 9 0 80 20 11
2017 PM 41 27 13 12 7 0 0 68 19 59
2017 PM-04 51 39 0 10 0 0 0 90 10 12
2017 PM-05 32 24 32 5 5 0 0 57 11 18
2017 PM-06 31 14 14 28 14 0 0 45 42 14
2014 PM 34 24 14 14 12 2 0 59 27 50
2014 PM-04 50 25 8 0 8 8 0 82 9 12
2014 PM-06 13 20 20 27 20 0 0 33 47 15
2011 PM 41 29 15 8 8 0 0 70 15 66
2011 PM-04 43 33 10 5 10 0 0 76 14 21
2011 PM-05 23 15 38 15 8 0 0 38 23 13
2011 PM-06 44 31 13 13 0 0 0 75 13 16
2008 PM 38 29 15 6 6 4 2 71 12 52
2008 PM-05 38 31 13 6 6 6 0 73 13 16
2008 PM-06 42 17 17 8 17 0 0 58 25 12

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 53 11 0 0 0 11 87 0 17
2017 PM-06 18 66 8 0 0 0 8 91 0 12
2014 PM 8 31 38 15 0 8 0 42 17 13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 49 7 7 5 0 2 81 12 43
2018 PM-05 9 55 0 9 18 0 9 70 30 11
2017 PM 35 47 5 10 3 0 0 82 13 59
2017 PM-04 16 53 8 8 16 0 0 69 23 12
2017 PM-05 54 29 0 17 0 0 0 83 17 18
2017 PM-06 38 49 7 7 0 0 0 86 7 14
2014 PM 26 40 14 8 12 0 0 66 20 50
2014 PM-04 25 25 25 8 16 0 0 50 24 12
2014 PM-06 20 53 13 7 7 0 0 73 13 15
2011 PM 34 36 13 13 1 0 1 71 15 67
2011 PM-04 48 24 14 14 0 0 0 71 14 21
2011 PM-05 54 23 8 15 0 0 0 77 15 13
2011 PM-06 31 44 19 6 0 0 0 75 6 16
2008 PM 37 38 4 15 2 0 4 78 18 52
2008 PM-05 31 63 0 6 0 0 0 94 6 16
2008 PM-06 33 33 8 17 0 0 8 73 18 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 35 14 2 2 0 0 81 5 43
2018 PM-05 55 18 27 0 0 0 0 73 0 11
2017 PM 51 30 7 9 3 0 0 81 12 59
2017 PM-04 65 26 0 10 0 0 0 90 10 12
2017 PM-05 40 49 5 5 0 0 0 89 5 18
2017 PM-06 72 21 0 7 0 0 0 93 7 14
2014 PM 48 34 14 2 2 0 0 82 4 50
2014 PM-04 50 42 8 0 0 0 0 92 0 12
2014 PM-06 47 33 13 7 0 0 0 80 7 15
2011 PM 45 34 12 9 0 0 0 79 9 67
2011 PM-04 38 38 10 14 0 0 0 76 14 21
2011 PM-05 77 23 0 0 0 0 0 100 0 13
2011 PM-06 50 44 6 0 0 0 0 94 0 16
2008 PM 50 40 8 2 0 0 0 90 2 52
2008 PM-05 63 31 6 0 0 0 0 94 0 16
2008 PM-06 42 58 0 0 0 0 0 100 0 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 40 5 5 2 0 0 88 7 43
2018 PM-05 55 45 0 0 0 0 0 100 0 11
2017 PM 54 27 3 12 4 0 0 81 16 59
2017 PM-04 65 26 0 10 0 0 0 90 10 12
2017 PM-05 61 27 5 6 0 0 0 88 6 18
2017 PM-06 64 29 0 7 0 0 0 93 7 14
2014 PM 44 44 10 2 0 0 0 88 2 50
2014 PM-04 66 25 0 8 0 0 0 92 8 12
2014 PM-06 33 60 7 0 0 0 0 93 0 15
2011 PM 45 42 5 8 0 0 0 88 8 66
2011 PM-04 40 45 0 15 0 0 0 85 15 20
2011 PM-05 77 23 0 0 0 0 0 100 0 13
2011 PM-06 63 38 0 0 0 0 0 100 0 16
2008 PM 50 40 6 4 0 0 0 90 4 52
2008 PM-05 63 38 0 0 0 0 0 100 0 16
2008 PM-06 50 50 0 0 0 0 0 100 0 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 33 17 12 5 7 2 63 18 42
2018 PM-05 20 20 30 20 10 0 0 40 30 10
2017 PM 21 30 21 19 7 2 0 52 26 58
2017 PM-04 31 23 0 28 8 10 0 61 39 12
2017 PM-05 28 22 33 17 0 0 0 50 17 18
2017 PM-06 15 34 23 21 7 0 0 50 28 14
2014 PM 24 40 10 12 10 4 0 67 23 50
2014 PM-04 41 25 0 17 8 8 0 72 28 12
2014 PM-06 13 27 27 20 7 7 0 43 29 15
2011 PM 25 39 16 13 4 1 0 65 18 67
2011 PM-04 33 38 14 10 5 0 0 71 14 21
2011 PM-05 31 54 8 8 0 0 0 85 8 13
2011 PM-06 31 25 25 13 6 0 0 56 19 16
2008 PM 27 29 10 17 8 8 2 62 28 52
2008 PM-05 31 31 6 25 0 6 0 67 27 16
2008 PM-06 33 0 17 25 8 17 0 40 40 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 28 16 23 9 5 2 48 35 43
2018 PM-05 9 18 27 27 9 0 9 30 40 11
2017 PM 12 32 12 17 18 7 2 49 38 59
2017 PM-04 16 41 0 10 16 18 0 69 31 12
2017 PM-05 11 28 5 16 22 12 5 48 46 18
2017 PM-06 7 51 7 21 14 0 0 58 35 14
2014 PM 10 26 16 18 26 4 0 38 46 50
2014 PM-04 8 25 8 16 34 8 0 37 54 12
2014 PM-06 0 20 27 27 20 7 0 21 50 15
2011 PM 11 35 17 21 12 3 2 48 35 66
2011 PM-04 15 30 10 35 10 0 0 45 45 20
2011 PM-05 8 38 31 0 8 8 8 55 9 13
2011 PM-06 6 38 25 19 13 0 0 44 31 16
2008 PM 16 37 12 20 8 6 2 57 30 51
2008 PM-05 19 44 13 13 6 0 6 67 20 16
2008 PM-06 8 50 0 33 0 8 0 64 36 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 44 16 9 5 0 0 70 14 43
2018 PM-05 27 36 18 18 0 0 0 64 18 11
2017 PM 33 40 13 9 3 2 0 74 12 59
2017 PM-04 41 51 0 8 0 0 0 92 8 12
2017 PM-05 40 32 22 0 0 6 0 77 0 18
2017 PM-06 30 48 8 7 7 0 0 78 14 14
2014 PM 16 44 10 20 10 0 0 60 30 50
2014 PM-04 25 50 8 8 8 0 0 76 16 12
2014 PM-06 0 33 13 47 7 0 0 33 53 15
2011 PM 22 52 13 4 6 1 0 76 11 67
2011 PM-04 19 52 14 5 10 0 0 71 14 21
2011 PM-05 31 54 8 8 0 0 0 85 8 13
2011 PM-06 13 75 6 6 0 0 0 88 6 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 45 17 5 5 2 2 73 10 42
2018 PM-05 18 45 18 9 9 0 0 64 18 11
2017 PM 40 34 16 9 2 0 0 73 10 59
2017 PM-04 57 35 0 8 0 0 0 92 8 12
2017 PM-05 34 27 33 0 5 0 0 61 5 18
2017 PM-06 38 49 7 7 0 0 0 86 7 14
2014 PM 26 38 18 6 12 0 0 64 18 50
2014 PM-04 34 25 17 16 8 0 0 59 24 12
2014 PM-06 20 33 27 0 20 0 0 53 20 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 37 16 14 2 0 0 67 16 43
2018 PM-05 18 27 18 27 9 0 0 45 36 11
2017 PM 31 45 8 14 2 0 0 76 15 59
2017 PM-04 49 33 0 18 0 0 0 82 18 12
2017 PM-05 29 43 22 5 0 0 0 72 5 18
2017 PM-06 16 56 7 14 7 0 0 72 21 14
2014 PM 27 45 12 14 2 0 0 71 16 49
2014 PM-04 25 58 8 8 0 0 0 83 8 12
2014 PM-06 21 43 21 14 0 0 0 64 14 14
2011 PM 37 40 12 7 1 1 0 79 9 67
2011 PM-04 48 29 14 10 0 0 0 76 10 21
2011 PM-05 46 46 0 0 8 0 0 92 8 13
2011 PM-06 19 63 13 6 0 0 0 81 6 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 42 21 9 2 2 0 67 12 43
2018 PM-05 18 45 18 18 0 0 0 64 18 11
2017 PM 18 42 25 7 5 4 0 62 12 59
2017 PM-04 25 41 8 0 8 18 0 81 10 12
2017 PM-05 23 39 22 16 0 0 0 61 16 18
2017 PM-06 17 55 21 7 0 0 0 72 7 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 38 7 7 5 0 0 81 12 42
2018 PM-05 40 40 0 10 10 0 0 80 20 10
2017 PM 49 33 6 8 3 0 0 82 12 59
2017 PM-04 65 27 0 0 8 0 0 92 8 12
2017 PM-05 50 28 11 12 0 0 0 78 12 18
2017 PM-06 50 22 14 7 7 0 0 72 14 14
2014 PM 40 32 8 10 10 0 0 72 20 50
2014 PM-04 25 50 8 8 8 0 0 76 16 12
2014 PM-06 27 33 13 27 0 0 0 60 27 15
2011 PM 37 43 7 6 3 1 1 83 9 67
2011 PM-04 48 33 10 5 5 0 0 81 10 21
2011 PM-05 38 38 8 0 8 0 8 83 8 13
2011 PM-06 25 56 6 13 0 0 0 81 13 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 19 12 9 12 0 0 67 21 43
2018 PM-05 18 9 27 18 27 0 0 27 45 11
2017 PM 31 27 21 8 11 0 2 59 19 59
2017 PM-04 26 0 23 8 35 0 8 28 47 12
2017 PM-05 17 44 22 11 5 0 0 61 16 18
2017 PM-06 36 30 21 7 7 0 0 65 14 14
2014 PM 24 42 18 10 6 0 0 66 16 50
2014 PM-04 8 42 34 8 8 0 0 50 16 12
2014 PM-06 20 53 13 13 0 0 0 73 13 15
2011 PM 25 37 22 9 4 0 1 64 14 67
2011 PM-04 19 48 24 5 5 0 0 67 10 21
2011 PM-05 8 31 31 8 15 0 8 42 25 13
2011 PM-06 31 31 13 25 0 0 0 63 25 16
2008 PM 21 46 15 10 4 0 4 70 14 52
2008 PM-05 25 31 25 0 13 0 6 60 13 16
2008 PM-06 0 58 17 25 0 0 0 58 25 12

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 19 40 42 43
2018 PM-05 18 27 55 11
2017 PM 23 25 51 59
2017 PM-04 16 41 43 12
2017 PM-05 11 28 61 18
2017 PM-06 21 21 58 14
2014 PM 32 34 34 50
2014 PM-04 17 24 59 12
2014 PM-06 27 40 33 15
2011 PM 33 39 28 67
2011 PM-04 33 48 19 21
2011 PM-05 15 31 54 13
2011 PM-06 38 50 13 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 14 7 65 7 0 7 14
2014 PM 13 31 50 6 9999 0 16
2011 PM 9 36 45 0 9999 9 22
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 47 7 2 0 0 0 91 2 43
2018 PM-05 55 36 0 9 0 0 0 91 9 11
2017 PM 49 36 9 2 3 2 0 86 5 59
2017 PM-04 65 35 0 0 0 0 0 100 0 12
2017 PM-05 51 38 0 0 5 6 0 94 6 18
2017 PM-06 36 36 21 7 0 0 0 72 7 14
2014 PM 36 42 16 4 2 0 0 78 6 50
2014 PM-04 50 34 17 0 0 0 0 83 0 12
2014 PM-06 33 40 20 7 0 0 0 73 7 15
2011 PM 39 48 9 4 0 0 0 87 4 67
2011 PM-04 52 33 5 10 0 0 0 86 10 21
2011 PM-05 38 46 15 0 0 0 0 85 0 13
2011 PM-06 19 81 0 0 0 0 0 100 0 16
2008 PM 56 31 10 2 0 2 0 88 2 52
2008 PM-05 63 31 6 0 0 0 0 94 0 16
2008 PM-06 75 25 0 0 0 0 0 100 0 12

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 65 2 2 0 0 0 95 2 43
2018 PM-05 18 73 9 0 0 0 0 91 0 11
2017 PM 36 47 13 2 0 2 0 85 2 59
2017 PM-04 51 31 0 8 0 10 0 91 9 12
2017 PM-05 45 45 11 0 0 0 0 89 0 18
2017 PM-06 7 72 21 0 0 0 0 79 0 14
2014 PM 24 48 12 10 4 2 0 73 14 50
2014 PM-04 25 58 17 0 0 0 0 83 0 12
2014 PM-06 27 33 27 13 0 0 0 60 13 15
2011 PM 31 48 13 4 0 3 0 82 5 67
2011 PM-04 43 33 14 10 0 0 0 76 10 21
2011 PM-05 15 62 8 8 0 8 0 83 8 13
2011 PM-06 31 56 13 0 0 0 0 88 0 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 7 19 33 28 12 0 2 40 26 43
2018 PM-05 27 9 45 18 0 0 0 18 36 11
2017 PM 5 22 50 13 8 0 2 22 28 59
2017 PM-04 8 25 43 8 8 0 8 17 36 12
2017 PM-05 0 28 61 5 5 0 0 11 28 18
2017 PM-06 7 14 65 14 0 0 0 14 21 14
2014 PM 8 24 38 18 6 0 6 26 34 50
2014 PM-04 8 24 50 17 0 0 0 17 33 12
2014 PM-06 13 20 47 13 0 0 7 14 36 15
2011 PM 5 26 42 15 9 3 0 25 31 66
2011 PM-04 5 30 40 10 15 0 0 25 35 20
2011 PM-05 0 38 31 23 0 8 0 25 42 13
2011 PM-06 13 19 44 19 6 0 0 25 31 16
2008 PM 10 12 35 29 6 6 4 38 23 52
2008 PM-05 13 13 25 38 6 6 0 47 27 16
2008 PM-06 17 0 50 25 8 0 0 33 17 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 5 23 40 21 2 5 65 10 43
2018 PM-05 18 9 18 45 9 0 0 55 27 11
2017 PM 2 7 34 34 12 8 5 52 9 58
2017 PM-04 8 0 39 28 8 10 8 43 10 12
2017 PM-05 0 5 28 45 11 11 0 63 6 18
2017 PM-06 0 14 56 23 7 0 0 30 14 14
2014 PM 10 10 32 28 14 0 6 45 21 50
2014 PM-04 8 0 50 34 8 0 0 42 8 12
2014 PM-06 13 7 40 27 7 0 7 36 21 15
2011 PM 4 7 34 22 24 6 1 50 13 67
2011 PM-04 5 0 29 24 38 5 0 65 5 21
2011 PM-05 0 8 38 31 8 8 8 45 9 13
2011 PM-06 13 13 44 19 13 0 0 31 25 16
2008 PM 12 8 23 31 12 8 8 50 23 52
2008 PM-05 0 6 25 44 13 6 6 64 7 16
2008 PM-06 25 8 33 17 8 0 8 27 36 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 23 42 16 9 2 2 27 29 43
2018 PM-05 9 36 36 18 0 0 0 18 45 11
2017 PM 17 21 38 14 8 0 2 23 38 58
2017 PM-04 23 18 35 16 0 0 8 17 45 12
2017 PM-05 16 28 34 17 5 0 0 22 44 18
2017 PM-06 21 7 43 23 7 0 0 30 28 14
2014 PM 16 18 28 20 12 0 6 34 36 50
2014 PM-04 16 25 34 25 0 0 0 25 41 12
2014 PM-06 7 33 33 13 7 0 7 21 43 15
2011 PM 30 16 13 25 10 1 3 38 48 67
2011 PM-04 33 24 10 24 5 0 5 30 60 21
2011 PM-05 38 15 15 23 8 0 0 31 54 13
2011 PM-06 38 6 19 25 6 0 6 33 47 16
2008 PM 15 21 27 31 2 2 2 34 38 52
2008 PM-05 6 19 38 38 0 0 0 38 25 16
2008 PM-06 8 33 42 17 0 0 0 17 42 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 10 31 23 18 3 3 43 24 39
2017 PM 7 19 35 26 12 0 2 39 26 59
2017 PM-04 25 25 23 18 0 0 8 19 55 12
2017 PM-05 0 22 32 33 12 0 0 45 22 18
2017 PM-06 7 28 45 21 0 0 0 21 35 14
2014 PM 10 17 38 21 6 0 8 30 29 48
2014 PM-04 17 18 46 18 0 0 0 18 36 11
2014 PM-06 7 33 40 13 0 0 7 14 43 15
2011 PM 4 22 34 24 12 1 1 37 28 67
2011 PM-04 5 29 29 33 5 0 0 38 33 21
2011 PM-05 8 8 62 8 8 0 8 17 17 13
2011 PM-06 6 38 31 13 13 0 0 25 44 16
2008 PM 6 12 45 20 14 4 0 35 18 51
2008 PM-05 7 0 67 27 0 0 0 27 7 15
2008 PM-06 17 17 42 25 0 0 0 25 33 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 30 19 21 16 0 2 38 43 43
2018 PM-05 27 55 0 18 0 0 0 18 82 11
2017 PM 24 26 17 23 7 2 2 31 51 58
2017 PM-04 41 10 16 18 8 0 8 28 55 12
2017 PM-05 16 33 23 22 0 5 0 24 52 18
2017 PM-06 35 43 14 0 9 0 0 9 77 14
2014 PM 24 26 14 18 8 2 8 29 55 50
2014 PM-04 16 42 25 17 0 0 0 17 58 12
2014 PM-06 27 47 0 13 7 0 7 21 79 15
2011 PM 16 28 27 13 9 3 3 24 48 67
2011 PM-04 19 14 33 19 10 5 0 30 35 21
2011 PM-05 0 38 38 8 0 0 15 9 45 13
2011 PM-06 31 31 19 13 6 0 0 19 63 16
2008 PM 12 29 21 19 12 4 4 33 44 52
2008 PM-05 6 38 19 19 6 6 6 29 50 16
2008 PM-06 25 25 42 8 0 0 0 8 50 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 19 26 28 12 5 2 43 30 43
2018 PM-05 18 18 36 27 0 0 0 27 36 11
2017 PM 5 24 40 19 6 6 2 26 31 58
2017 PM-04 16 8 45 23 0 0 8 25 25 12
2017 PM-05 5 28 38 11 5 13 0 19 38 18
2017 PM-06 0 28 51 21 0 0 0 21 28 14
2014 PM 10 18 24 28 10 0 10 42 31 50
2014 PM-04 0 17 33 50 0 0 0 50 17 12
2014 PM-06 13 27 13 27 7 0 13 38 46 15
2011 PM 7 19 30 22 13 6 1 39 29 67
2011 PM-04 10 14 33 19 19 5 0 40 25 21
2011 PM-05 0 15 46 23 0 8 8 27 18 13
2011 PM-06 19 19 25 19 19 0 0 38 38 16
2008 PM 19 25 23 19 10 2 2 30 46 52
2008 PM-05 19 25 31 13 13 0 0 25 44 16
2008 PM-06 25 17 25 33 0 0 0 33 42 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 16 33 23 14 2 2 39 27 43
2018 PM-05 18 27 27 27 0 0 0 27 45 11
2017 PM 8 27 35 15 9 2 4 26 37 58
2017 PM-04 8 23 45 8 8 0 8 17 34 12
2017 PM-05 17 29 17 30 0 7 0 32 49 17
2017 PM-06 0 35 50 7 9 0 0 16 35 14
2014 PM 14 20 30 18 8 4 6 29 38 50
2014 PM-04 16 25 34 17 0 8 0 18 45 12
2014 PM-06 7 33 40 13 0 0 7 14 43 15

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 42 7 2 7 0 0 84 9 43
2018 PM-05 27 55 9 0 9 0 0 82 9 11
2017 PM 45 26 7 16 3 2 0 73 20 59
2017 PM-04 51 23 8 8 0 10 0 83 9 12
2017 PM-05 51 27 12 11 0 0 0 78 11 18
2017 PM-06 29 29 0 35 7 0 0 58 42 14
2014 PM 36 26 14 10 14 0 0 62 24 50
2014 PM-04 33 50 8 0 8 0 0 83 8 12
2014 PM-06 13 20 20 20 27 0 0 33 47 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 44 2 5 0 0 0 93 5 43
2018 PM-05 45 55 0 0 0 0 0 100 0 11
2017 PM 47 30 14 6 3 0 0 77 10 59
2017 PM-04 51 41 8 0 0 0 0 92 0 12
2017 PM-05 62 22 11 5 0 0 0 84 5 18
2017 PM-06 31 28 14 21 7 0 0 58 28 14
2014 PM 34 34 8 10 14 0 0 68 24 50
2014 PM-04 41 8 17 17 17 0 0 50 34 12
2014 PM-06 33 33 7 13 13 0 0 67 27 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 37 14 2 0 0 0 84 2 43
2018 PM-05 36 64 0 0 0 0 0 100 0 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 45 38 14 2 0 0 0 83 2 42
2018 PM-05 27 55 18 0 0 0 0 82 0 11
2017 PM 35 37 10 8 2 7 0 78 11 59
2017 PM-04 25 41 0 16 8 10 0 74 26 12
2017 PM-05 44 39 17 0 0 0 0 83 0 18
2017 PM-06 43 43 7 7 0 0 0 86 7 14
2014 PM 46 32 14 4 2 2 0 80 6 50
2014 PM-04 58 25 17 0 0 0 0 83 0 12
2014 PM-06 33 47 13 7 0 0 0 80 7 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 44 12 2 0 0 0 85 2 41
2018 PM-05 27 64 9 0 0 0 0 91 0 11
2017 PM 35 44 16 2 0 4 0 82 2 58
2017 PM-04 59 16 8 0 0 18 0 90 0 12
2017 PM-05 34 55 12 0 0 0 0 88 0 18
2017 PM-06 21 50 22 7 0 0 0 71 7 14
2014 PM 44 38 12 4 2 0 0 82 6 50
2014 PM-04 50 34 17 0 0 0 0 83 0 12
2014 PM-06 40 27 20 13 0 0 0 67 13 15
2011 PM 27 36 19 12 3 3 0 65 15 67
2011 PM-04 29 29 24 14 5 0 0 57 19 21
2011 PM-05 31 31 23 8 0 8 0 67 8 13
2011 PM-06 25 38 25 13 0 0 0 63 13 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 33 10 0 0 0 0 90 0 42
2018 PM-05 45 55 0 0 0 0 0 100 0 11
2017 PM 51 40 2 2 3 2 0 93 5 59
2017 PM-04 67 23 0 0 0 10 0 100 0 12
2017 PM-05 44 56 0 0 0 0 0 100 0 18
2017 PM-06 37 43 7 0 14 0 0 79 14 14
2014 PM 42 44 6 6 2 0 0 86 8 50
2014 PM-04 50 34 8 8 0 0 0 83 8 12
2014 PM-06 33 47 7 13 0 0 0 80 13 15
2011 PM 43 42 7 6 1 0 0 85 7 67
2011 PM-04 38 43 14 5 0 0 0 81 5 21
2011 PM-05 62 23 0 8 8 0 0 85 15 13
2011 PM-06 31 69 0 0 0 0 0 100 0 16
2008 PM 31 49 12 4 2 2 0 82 6 51
2008 PM-05 47 33 20 0 0 0 0 80 0 15
2008 PM-06 33 50 0 17 0 0 0 83 17 12

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 44 21 2 5 5 5 69 8 43
2018 PM-05 9 27 55 9 0 0 0 36 9 11
2017 PM 34 21 20 13 6 4 2 58 21 59
2017 PM-04 43 16 23 0 8 10 0 65 9 12
2017 PM-05 40 16 16 11 5 6 5 63 18 18
2017 PM-06 9 36 28 21 7 0 0 45 28 14
2014 PM 22 22 16 18 20 0 2 45 39 50
2014 PM-04 24 25 17 8 25 0 0 50 34 12
2014 PM-06 13 20 13 27 20 0 7 36 50 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 50 12 2 5 2 0 80 7 42
2018 PM-05 18 64 18 0 0 0 0 82 0 11
2017 PM 46 30 8 8 0 7 0 82 9 59
2017 PM-04 28 23 8 23 0 18 0 62 29 12
2017 PM-05 55 33 5 0 0 6 0 94 0 18
2017 PM-06 36 43 14 7 0 0 0 79 7 14
2014 PM 40 48 6 4 2 0 0 88 6 50
2014 PM-04 50 34 17 0 0 0 0 83 0 12
2014 PM-06 33 47 0 13 7 0 0 80 20 15
2011 PM 36 28 18 7 3 7 0 69 11 67
2011 PM-04 38 19 19 5 5 14 0 67 11 21
2011 PM-05 38 38 8 8 0 8 0 83 8 13
2011 PM-06 50 31 13 6 0 0 0 81 6 16
2008 PM 27 39 10 6 8 8 2 74 15 51
2008 PM-05 31 56 6 0 0 6 0 93 0 16
2008 PM-06 42 17 25 8 8 0 0 58 17 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 56 9 0 0 2 0 90 0 43
2018 PM-05 9 82 9 0 0 0 0 91 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 16 30 16 9 12 0 37 29 43
2018 PM-05 18 9 9 45 9 9 0 30 60 11
2017 PM 16 20 19 20 10 14 2 42 36 59
2017 PM-04 8 26 16 25 0 25 0 45 34 12
2017 PM-05 23 11 16 11 11 28 0 47 30 18
2017 PM-06 0 22 30 28 14 0 7 24 45 14
2014 PM 10 20 16 16 30 6 2 32 50 50
2014 PM-04 24 34 8 8 25 0 0 58 34 12
2014 PM-06 0 13 7 13 53 13 0 15 77 15
2011 PM 9 12 23 15 18 23 0 27 43 66
2011 PM-04 10 5 24 10 29 24 0 19 50 21
2011 PM-05 0 23 31 8 8 31 0 33 22 13
2011 PM-06 6 19 25 19 19 13 0 29 43 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 14 21 7 5 26 10 48 19 42
2018 PM-05 9 9 45 9 0 27 0 25 13 11
2017 PM 6 8 23 8 4 41 10 28 25 59
2017 PM-04 10 0 16 16 0 35 23 24 38 12
2017 PM-05 7 16 11 5 0 56 5 59 14 18
2017 PM-06 0 7 51 7 0 35 0 11 11 14
2014 PM 8 18 16 4 12 38 4 45 28 50
2014 PM-04 0 24 17 0 17 42 0 42 29 12
2014 PM-06 13 7 7 7 20 40 7 38 50 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 33 16 2 5 9 0 74 8 43
2018 PM-05 27 27 36 0 9 0 0 55 9 11
2017 PM 14 29 23 10 4 19 2 54 17 58
2017 PM-04 10 49 8 8 0 18 8 79 10 12
2017 PM-05 18 23 18 6 0 35 0 64 9 17
2017 PM-06 0 35 52 14 0 0 0 35 14 14
2014 PM 18 32 18 6 8 18 0 61 17 50
2014 PM-04 8 17 34 0 17 25 0 33 22 12
2014 PM-06 13 33 13 7 7 27 0 64 18 15
2011 PM 23 33 21 6 3 14 0 65 11 66
2011 PM-04 29 19 24 10 5 14 0 56 17 21
2011 PM-05 23 31 15 0 0 31 0 78 0 13
2011 PM-06 13 50 19 6 6 6 0 67 13 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 16 26 2 2 30 7 52 7 43
2018 PM-05 9 9 45 0 0 36 0 29 0 11
2017 PM 8 10 22 3 0 51 6 42 8 59
2017 PM-04 10 0 16 8 0 59 8 29 24 12
2017 PM-05 7 22 11 0 0 61 0 72 0 18
2017 PM-06 0 0 58 0 0 42 0 0 0 14
2014 PM 12 18 18 2 2 46 2 58 8 50
2014 PM-04 16 17 34 0 0 34 0 49 0 12
2014 PM-06 7 20 13 7 0 53 0 57 14 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 42 12 2 2 12 0 82 5 43
2018 PM-05 27 45 18 0 0 9 0 80 0 11
2017 PM 25 30 21 3 2 18 2 68 6 59
2017 PM-04 10 41 16 8 0 18 8 69 10 12
2017 PM-05 28 27 11 0 5 28 0 77 8 18
2017 PM-06 16 42 43 0 0 0 0 57 0 14
2014 PM 24 30 20 0 2 24 0 71 3 50
2014 PM-04 24 25 34 0 0 17 0 60 0 12
2014 PM-06 27 33 13 0 0 27 0 82 0 15
2011 PM 26 39 21 2 0 12 0 74 2 66
2011 PM-04 33 33 24 5 0 5 0 70 5 21
2011 PM-05 31 38 8 0 0 23 0 90 0 13
2011 PM-06 19 50 19 0 0 13 0 79 0 16
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 28 7 2 5 0 0 86 7 43
2018 PM-05 55 36 9 0 0 0 0 91 0 11
2017 PM 55 20 9 12 3 2 0 76 15 59
2017 PM-04 84 16 0 0 0 0 0 100 0 12
2017 PM-05 45 27 11 5 5 6 0 77 11 18
2017 PM-06 34 15 16 28 7 0 0 50 35 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 56 7 0 0 5 0 93 0 43
2018 PM-05 36 64 0 0 0 0 0 100 0 11
2017 PM 39 42 7 6 2 4 0 84 8 59
2017 PM-04 57 8 18 8 0 10 0 72 9 12
2017 PM-05 28 49 12 0 5 6 0 82 6 18
2017 PM-06 51 42 0 7 0 0 0 93 7 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 49 16 9 2 0 0 72 12 43
2018 PM-05 9 55 18 18 0 0 0 64 18 11
2017 PM 21 43 17 12 5 2 0 66 17 59
2017 PM-04 18 49 8 16 0 10 0 74 17 12
2017 PM-05 17 44 17 11 11 0 0 61 22 18
2017 PM-06 9 55 29 0 7 0 0 64 7 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 26 28 16 21 0 0 35 37 43
2018 PM-05 9 27 27 18 18 0 0 36 36 11
2017 PM 19 22 25 11 22 2 0 41 34 59
2017 PM-04 16 33 35 16 0 0 0 49 16 12
2017 PM-05 18 22 16 0 39 5 0 41 41 18
2017 PM-06 15 21 21 14 30 0 0 36 44 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 23 30 14 12 0 0 44 26 43
2018 PM-05 9 18 18 18 36 0 0 27 55 11
2017 PM 21 15 26 21 17 0 0 36 38 59
2017 PM-04 0 8 26 23 43 0 0 8 67 12
2017 PM-05 13 11 28 38 11 0 0 24 49 18
2017 PM-06 31 21 21 7 21 0 0 51 28 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 28 19 12 9 0 0 60 21 43
2018 PM-05 18 9 18 27 27 0 0 27 55 11
2017 PM 20 31 24 12 12 0 2 51 25 58
2017 PM-04 10 16 23 25 25 0 0 26 51 12
2017 PM-05 18 32 22 12 16 0 0 51 28 18
2017 PM-06 17 31 30 15 7 0 0 48 22 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 26 28 16 16 0 0 40 33 43
2018 PM-05 9 9 27 18 36 0 0 18 55 11
2017 PM 12 17 23 26 20 2 0 29 47 59
2017 PM-04 8 10 8 23 51 0 0 18 74 12
2017 PM-05 7 12 28 32 16 5 0 19 51 18
2017 PM-06 0 15 43 21 21 0 0 15 42 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 21 12 5 0 0 12 82 5 43
2018 PM-05 45 27 18 0 0 0 9 80 0 11
2017 PM 49 17 14 3 5 0 13 75 9 59
2017 PM-04 20 16 33 0 0 0 31 52 0 12
2017 PM-05 51 0 12 11 5 0 22 65 21 18
2017 PM-06 45 34 7 0 14 0 0 79 14 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 35 19 9 12 0 0 60 21 43
2018 PM-05 9 36 27 9 18 0 0 45 27 11
2017 PM 19 30 17 21 11 0 2 50 32 58
2017 PM-04 18 23 16 16 20 0 8 45 38 12
2017 PM-05 22 27 17 22 11 0 0 49 33 18
2017 PM-06 15 36 14 28 7 0 0 51 35 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 37 19 12 2 0 0 67 14 43
2018 PM-05 9 27 45 18 0 0 0 36 18 11
2017 PM 22 29 31 14 3 2 0 52 17 59
2017 PM-04 37 39 8 8 0 8 0 83 8 12
2017 PM-05 12 33 33 22 0 0 0 45 22 18
2017 PM-06 16 27 36 14 7 0 0 43 21 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 30 23 14 2 0 0 60 16 43
2018 PM-05 9 18 36 36 0 0 0 27 36 11
2017 PM 27 31 23 13 5 2 0 59 18 59
2017 PM-04 8 43 33 0 8 8 0 55 8 12
2017 PM-05 29 27 12 22 11 0 0 56 33 18
2017 PM-06 22 21 29 28 0 0 0 43 28 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 28 12 12 7 0 2 69 19 43
2018 PM-05 27 27 36 9 0 0 0 55 9 11
2017 PM 24 34 15 22 3 0 2 59 26 59
2017 PM-04 16 33 43 8 0 0 0 49 8 12
2017 PM-05 23 33 5 39 0 0 0 56 39 18
2017 PM-06 16 29 14 21 14 0 7 48 37 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 35 19 9 5 0 0 67 14 43
2018 PM-05 36 18 27 18 0 0 0 55 18 11
2017 PM 38 28 14 13 7 0 0 66 20 59
2017 PM-04 26 25 16 23 10 0 0 51 33 12
2017 PM-05 35 38 12 16 0 0 0 72 16 18
2017 PM-06 52 21 7 7 14 0 0 72 21 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 23 5 16 0 2 14 75 19 43
2018 PM-05 18 36 18 27 0 0 0 55 27 11
2017 PM 55 12 10 14 10 0 0 66 24 59
2017 PM-04 41 33 0 18 8 0 0 75 25 12
2017 PM-05 50 5 17 11 16 0 0 56 27 18
2017 PM-06 66 14 7 14 0 0 0 79 14 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 26 9 5 2 0 7 83 8 43
2018 PM-05 55 27 9 0 9 0 0 82 9 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 70 12 7 2 2 2 5 88 5 43
2018 PM-05 64 27 9 0 0 0 0 91 0 11
2017 PM 78 9 5 3 0 0 5 91 3 59
2017 PM-04 92 0 8 0 0 0 0 92 0 12
2017 PM-05 72 5 5 5 0 0 12 88 6 18
2017 PM-06 93 0 0 7 0 0 0 93 7 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 21 12 0 2 0 2 85 2 42
2018 PM-05 90 10 0 0 0 0 0 100 0 10
2017 PM 55 25 9 6 3 0 2 81 10 59
2017 PM-04 61 23 0 0 8 0 8 92 8 12
2017 PM-05 51 33 11 5 0 0 0 84 5 18
2017 PM-06 50 30 7 14 0 0 0 79 14 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 16 14 5 5 0 2 76 10 43
2018 PM-05 64 18 9 0 9 0 0 82 9 11
2017 PM 56 27 8 6 0 0 2 85 7 59
2017 PM-04 65 35 0 0 0 0 0 100 0 12
2017 PM-05 40 38 11 5 0 0 6 83 6 18
2017 PM-06 72 0 14 14 0 0 0 72 14 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 12 2 0 0 0 40 96 0 43
2018 PM-05 45 18 0 0 0 0 36 100 0 11
2017 PM 53 14 3 0 0 0 31 95 0 58
2017 PM-04 59 0 0 0 0 0 41 100 0 12
2017 PM-05 48 11 0 0 0 0 41 100 0 17
2017 PM-06 66 27 7 0 0 0 0 93 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 29 12 0 0 0 10 87 0 42
2018 PM-05 40 40 20 0 0 0 0 80 0 10
2017 PM 56 27 8 3 2 0 4 86 5 57
2017 PM-04 61 23 8 8 0 0 0 84 8 12
2017 PM-05 56 22 11 0 5 0 6 83 6 18
2017 PM-06 48 37 15 0 0 0 0 85 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 74 14 5 2 2 0 2 90 5 43
2018 PM-05 82 18 0 0 0 0 0 100 0 11
2017 PM 75 14 0 2 2 0 8 96 4 59
2017 PM-04 59 26 0 0 8 0 8 92 8 12
2017 PM-05 78 11 0 0 0 0 12 100 0 18
2017 PM-06 86 7 0 0 0 0 7 100 0 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 36 14 7 5 0 0 74 12 42
2018 PM-05 36 36 9 9 9 0 0 73 18 11
2017 PM 42 36 12 9 0 0 0 78 9 59
2017 PM-04 33 23 23 20 0 0 0 57 20 12
2017 PM-05 38 45 7 11 0 0 0 83 11 18
2017 PM-06 65 21 14 0 0 0 0 86 0 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 37 35 14 2 0 0 49 16 43
2018 PM-05 0 27 45 18 9 0 0 27 27 11
2017 PM 3 25 46 18 7 0 0 29 25 59
2017 PM-04 0 8 49 25 18 0 0 8 43 12
2017 PM-05 0 16 57 22 5 0 0 16 27 18
2017 PM-06 7 38 28 21 7 0 0 45 28 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 12 30 30 16 0 0 47 23 43
2018 PM-05 27 27 36 9 0 0 0 9 55 11
2017 PM 14 16 46 19 5 0 0 24 29 58
2017 PM-04 18 25 47 10 0 0 0 10 43 12
2017 PM-05 17 17 60 6 0 0 0 6 34 17
2017 PM-06 14 14 36 37 0 0 0 37 28 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 21 33 7 14 2 0 24 76 43
2018 PM-05 45 18 27 0 9 0 0 45 55 11
2017 PM 24 29 22 8 14 2 0 24 76 59
2017 PM-04 33 23 43 0 0 0 0 33 67 12
2017 PM-05 28 16 11 22 17 5 0 30 70 18
2017 PM-06 15 41 21 7 16 0 0 15 85 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 19 32
2017 PM 23 44
2017 PM-05 17 12
2017 PM-06 16 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 34 32
2017 PM 29 44
2017 PM-05 50 12
2017 PM-06 35 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 34 32
2017 PM 14 44
2017 PM-05 16 12
2017 PM-06 25 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 25 32
2017 PM 27 44
2017 PM-05 26 12
2017 PM-06 35 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 0 32
2017 PM 12 44
2017 PM-05 34 12
2017 PM-06 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 13 32

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 50 32
2017 PM 58 44
2017 PM-05 43 12
2017 PM-06 68 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 3 33 13 13 13 23 30
2017 PM 4 53 17 7 4 14 43
2017 PM-05 0 33 26 8 0 34 12
2017 PM-06 8 65 19 0 8 0 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 22 78 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 5 16 19 14 0 16 42 39 43
2018 PM-05 18 0 36 27 18 0 0 18 45 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 31 13 25 22 0 3 39 48 32
2017 PM 7 9 28 7 38 3 9 17 51 44
2017 PM-05 8 8 16 0 59 0 8 18 65 12
2017 PM-06 0 16 16 16 43 0 8 18 65 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 19 19 19 38 0 3 23 58 32
2017 PM 2 7 18 11 53 5 4 10 70 44
2017 PM-05 8 8 8 0 76 0 0 16 76 12
2017 PM-06 0 16 16 16 35 8 8 20 61 12
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