2018 Public Service Employee Survey Results by Theme for Department of Justice by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 43 7 4 4 0 0 86 8 456
2018 Non-supervisor 32 46 11 8 3 0 0 77 11 2093
2017 Supervisor 45 43 5 6 2 0 0 87 8 527
2017 Non-supervisor 32 45 10 8 4 0 0 78 12 2628
2014 Supervisor 34 47 9 6 4 0 0 81 10 546
2014 Non-supervisor 27 47 11 9 5 0 0 75 14 2547
2011 Supervisor 42 41 8 6 4 0 0 83 9 633
2011 Non-supervisor 33 44 11 8 4 0 0 77 12 2928
2008 Supervisor 46 40 6 6 2 0 0 86 8 596
2008 Non-supervisor 35 44 10 7 4 0 0 79 11 2644

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 10 8 5 0 0 78 12 458
2018 Non-supervisor 27 37 13 13 10 0 0 64 23 2111
2017 Supervisor 35 40 11 8 5 0 0 75 14 525
2017 Non-supervisor 25 38 13 13 11 0 0 63 24 2625

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 33 4 1 2 0 0 92 3 454
2018 Non-supervisor 48 39 9 3 2 0 0 86 5 2095
2017 Supervisor 62 32 4 2 0 0 0 94 2 529
2017 Non-supervisor 50 37 8 4 2 0 0 87 5 2618
2014 Supervisor 60 31 6 2 1 0 0 91 3 547
2014 Non-supervisor 56 33 8 2 1 0 0 89 3 2548
2011 Supervisor 65 27 5 2 1 0 0 91 3 631
2011 Non-supervisor 57 33 7 2 1 0 0 90 3 2937

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 40 5 5 3 0 0 87 8 456
2018 Non-supervisor 36 42 13 7 3 0 0 78 9 2113
2017 Supervisor 50 39 5 5 1 0 0 88 6 527
2017 Non-supervisor 37 42 11 7 3 0 0 79 11 2613
2014 Supervisor 42 39 10 6 3 0 0 81 9 545
2014 Non-supervisor 35 43 12 7 4 0 0 78 11 2546
2011 Supervisor 46 39 6 6 2 0 0 86 8 633
2011 Non-supervisor 40 42 9 6 3 0 0 82 9 2933
2008 Supervisor 50 39 5 5 1 0 0 89 6 596
2008 Non-supervisor 40 43 8 6 2 0 0 84 8 2656

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 15 4 4 0 0 76 8 457
2018 Non-supervisor 30 33 19 11 7 0 0 63 18 2112
2017 Supervisor 40 36 14 6 4 1 0 77 10 527
2017 Non-supervisor 29 33 18 12 7 1 0 62 19 2625
2014 Supervisor 26 34 19 13 7 1 0 60 20 545
2014 Non-supervisor 21 37 18 14 9 1 0 59 23 2537
2011 Supervisor 36 36 13 10 5 0 0 72 15 631
2011 Non-supervisor 32 36 16 10 6 1 0 69 15 2924

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 38 14 5 4 0 0 77 9 459
2018 Non-supervisor 29 36 17 13 6 0 0 64 19 2101
2017 Supervisor 40 40 10 8 3 0 0 79 10 528
2017 Non-supervisor 28 36 16 13 7 0 0 64 20 2625
2014 Supervisor 25 37 16 15 7 0 0 62 22 545
2014 Non-supervisor 21 38 18 14 9 1 0 59 22 2536
2011 Supervisor 36 36 13 10 5 0 0 72 15 630
2011 Non-supervisor 31 38 13 11 6 0 0 69 17 2927
2008 Supervisor 38 41 10 8 4 0 0 79 12 596
2008 Non-supervisor 31 40 13 11 5 0 0 71 16 2659

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 29 16 9 5 2 0 69 14 459
2018 Non-supervisor 28 26 20 14 9 4 1 56 24 2113
2017 Supervisor 36 28 17 10 6 2 1 66 16 527
2017 Non-supervisor 26 25 18 13 10 7 2 56 25 2624
2014 Supervisor 28 27 17 15 9 4 2 57 24 545
2014 Non-supervisor 25 26 18 13 10 6 1 55 25 2538
2011 Supervisor 37 27 15 9 7 2 1 67 17 632
2011 Non-supervisor 31 25 17 12 9 6 1 60 22 2926
2008 Supervisor 37 32 14 8 5 3 1 72 14 597
2008 Non-supervisor 30 28 16 12 7 5 1 63 21 2657
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 30 9 4 4 1 0 83 8 460
2018 Non-supervisor 44 29 12 7 5 2 1 75 12 2107
2017 Supervisor 52 30 9 5 2 1 0 83 8 528
2017 Non-supervisor 44 29 12 6 5 3 1 76 11 2629
2014 Supervisor 50 27 11 7 2 2 1 79 9 547
2014 Non-supervisor 44 28 12 7 5 2 1 75 13 2547
2011 Supervisor 49 28 10 6 5 2 0 79 11 633
2011 Non-supervisor 43 31 11 7 5 2 1 76 12 2930
2008 Supervisor 47 29 11 6 5 1 1 77 12 597
2008 Non-supervisor 41 29 12 8 5 4 1 73 14 2658

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 9 6 3 0 0 82 9 459
2018 Non-supervisor 38 33 12 10 6 1 1 72 16 2101
2017 Supervisor 47 35 8 7 2 1 0 83 9 527
2017 Non-supervisor 39 32 11 9 6 1 0 73 16 2628
2014 Supervisor 48 32 8 9 3 1 0 80 12 546
2014 Non-supervisor 39 33 11 10 5 1 0 73 16 2547
2011 Supervisor 47 30 9 9 5 1 0 78 13 631
2011 Non-supervisor 36 34 11 11 6 1 0 72 17 2925
2008 Supervisor 42 34 8 9 7 0 0 77 15 597
2008 Non-supervisor 34 34 11 11 7 2 1 70 18 2658

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 29 8 6 4 0 0 82 10 459
2018 Non-supervisor 44 29 11 9 6 0 0 73 15 2111
2017 Supervisor 55 28 8 5 3 0 0 84 8 524
2017 Non-supervisor 47 28 11 7 6 0 0 76 13 2617
2014 Supervisor 50 29 10 8 2 1 1 80 10 547
2014 Non-supervisor 46 29 10 8 5 0 0 76 14 2545

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 12 8 4 2 0 76 12 459
2018 Non-supervisor 28 30 17 8 6 11 0 65 16 2122
2017 Supervisor 39 34 14 7 4 2 0 74 11 529
2017 Non-supervisor 28 30 16 8 6 11 0 66 16 2624
2014 Supervisor 29 41 12 8 5 5 0 74 14 546
2014 Non-supervisor 25 32 18 9 5 11 0 64 16 2542
2011 Supervisor 36 32 15 6 6 4 0 71 13 632
2011 Non-supervisor 31 30 16 8 5 9 1 68 14 2931

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 14 10 7 0 0 69 17 458
2018 Non-supervisor 23 31 18 14 10 3 0 56 25 2117
2017 Supervisor 31 38 14 10 6 1 0 70 16 529
2017 Non-supervisor 23 30 18 14 11 3 0 55 27 2628
2014 Supervisor 21 35 16 16 11 1 0 57 27 547
2014 Non-supervisor 19 32 20 16 11 2 0 52 28 2542
2011 Supervisor 21 37 19 13 10 1 0 59 23 632
2011 Non-supervisor 24 32 18 13 10 3 0 58 24 2926
2008 Supervisor 27 38 14 15 6 1 0 66 21 597
2008 Non-supervisor 22 32 20 13 10 3 0 56 24 2653

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 38 21 13 8 2 0 57 22 457
2018 Non-supervisor 16 28 21 18 10 8 0 47 30 2113
2017 Supervisor 16 42 19 16 6 2 0 59 22 529
2017 Non-supervisor 16 26 20 17 12 9 0 46 32 2622
2014 Supervisor 10 33 18 24 13 2 0 45 37 546
2014 Non-supervisor 13 26 22 20 12 7 0 42 34 2536
2011 Supervisor 10 35 21 22 9 3 0 47 32 634
2011 Non-supervisor 14 31 19 16 9 10 0 51 28 2925
2008 Supervisor 11 40 19 21 7 3 0 52 28 596
2008 Non-supervisor 13 29 20 17 9 11 0 48 29 2657

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 16 20 8 1 0 55 28 459
2018 Non-supervisor 14 31 20 19 12 4 0 46 33 2117
2017 Supervisor 17 40 14 20 8 1 0 57 28 524
2017 Non-supervisor 16 28 19 19 13 5 0 45 34 2622
2014 Supervisor 13 28 18 25 15 1 0 41 41 547
2014 Non-supervisor 12 28 20 21 15 4 0 42 38 2540
2011 Supervisor 13 36 16 22 12 2 0 49 35 631
2011 Non-supervisor 16 35 17 17 10 5 0 53 29 2920
2008 Supervisor 19 40 13 20 7 2 0 60 27 596
2008 Non-supervisor 16 39 16 17 9 4 0 57 26 2657
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 11 13 7 0 0 70 19 457
2018 Non-supervisor 24 33 15 16 11 0 0 58 27 2116
2017 Supervisor 29 38 13 13 7 0 0 67 20 526
2017 Non-supervisor 23 36 13 15 12 0 0 60 27 2627
2014 Supervisor 24 39 13 16 7 0 0 64 23 546
2014 Non-supervisor 20 36 15 16 13 0 0 56 29 2544
2011 Supervisor 27 38 13 13 8 0 0 65 21 632
2011 Non-supervisor 25 38 14 13 9 0 0 63 23 2932

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 47 10 8 3 0 0 79 11 457
2018 Non-supervisor 30 42 14 10 4 0 0 72 14 2117
2017 Supervisor 32 47 10 9 2 0 0 78 11 527
2017 Non-supervisor 28 45 13 10 4 0 0 73 14 2629

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 40 16 15 9 5 1 58 26 455
2018 Non-supervisor 7 15 19 20 17 20 2 29 47 2105
2017 Supervisor 16 38 16 16 7 4 2 58 25 528
2017 Non-supervisor 8 14 16 21 15 24 2 29 49 2626
2014 Supervisor 14 40 15 16 9 5 2 57 27 547
2014 Non-supervisor 8 15 17 21 15 22 2 30 48 2548

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 10 8 4 0 1 77 12 459
2018 Non-supervisor 33 35 13 11 6 1 0 69 18 2111
2017 Supervisor 38 40 10 7 4 0 0 79 11 528
2017 Non-supervisor 35 37 12 10 7 1 0 72 16 2625
2014 Supervisor 37 39 11 8 4 1 1 77 12 547
2014 Non-supervisor 35 36 12 10 6 0 0 72 16 2550
2011 Supervisor 35 38 12 7 6 0 0 74 13 633
2011 Non-supervisor 34 37 11 10 7 1 0 72 17 2931
2008 Supervisor 33 35 12 11 8 0 0 69 19 598
2008 Non-supervisor 31 36 13 12 7 1 1 68 19 2657

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 38 15 9 4 1 6 70 14 458
2017 Supervisor 26 37 13 11 3 3 6 70 16 529
2014 Supervisor 25 36 15 11 5 3 5 66 18 545

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 48 7 9 2 0 0 81 11 457
2018 Non-supervisor 27 48 9 12 4 0 0 75 16 2120
2017 Supervisor 38 42 9 8 2 0 0 81 10 529
2017 Non-supervisor 29 43 10 13 5 0 0 72 18 2631
2014 Supervisor 33 44 8 10 5 0 1 77 15 547
2014 Non-supervisor 26 41 12 14 7 0 0 67 21 2547
2011 Supervisor 38 42 9 8 3 0 1 81 10 634
2011 Non-supervisor 34 40 10 10 5 0 1 75 15 2930
2008 Supervisor 32 45 8 11 3 0 1 78 14 598
2008 Non-supervisor 27 44 11 11 6 0 1 72 17 2655

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 40 5 3 1 0 0 90 5 454
2018 Non-supervisor 39 43 9 6 2 0 0 83 9 2115
2017 Supervisor 55 34 5 4 1 0 0 89 5 529
2017 Non-supervisor 41 41 9 6 4 0 0 82 9 2627
2014 Supervisor 47 39 7 4 3 0 0 86 7 547
2014 Non-supervisor 37 42 10 7 3 0 0 79 10 2546
2011 Supervisor 52 35 6 5 1 0 0 88 6 630
2011 Non-supervisor 43 37 9 7 3 0 0 81 10 2927
2008 Supervisor 53 37 5 3 2 0 0 90 5 598
2008 Non-supervisor 38 42 10 6 3 0 0 81 9 2659

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 39 3 2 1 0 0 94 3 452
2018 Non-supervisor 46 41 5 5 3 0 0 87 8 2106
2017 Supervisor 60 35 2 2 1 0 0 95 4 529
2017 Non-supervisor 49 37 6 5 3 0 0 86 9 2626
2014 Supervisor 52 38 4 3 3 0 0 91 5 547
2014 Non-supervisor 45 39 7 6 3 0 0 84 9 2547
2011 Supervisor 58 34 4 4 0 0 0 93 4 634
2011 Non-supervisor 47 37 6 6 3 0 0 85 9 2929
2008 Supervisor 58 36 3 2 1 0 0 94 3 598
2008 Non-supervisor 46 41 5 5 3 0 0 87 8 2659

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 16 14 6 1 0 64 20 456
2018 Non-supervisor 17 30 18 19 15 2 0 48 34 2107
2017 Supervisor 28 43 13 10 6 1 0 71 16 526
2017 Non-supervisor 21 32 15 17 13 3 0 54 30 2617
2014 Supervisor 22 40 13 14 9 1 0 63 24 546
2014 Non-supervisor 16 30 16 19 17 2 0 48 36 2533
2011 Supervisor 27 42 12 10 8 0 0 69 19 634
2011 Non-supervisor 26 34 13 14 12 2 0 61 26 2932
2008 Supervisor 25 38 15 14 7 0 0 64 21 595
2008 Non-supervisor 20 35 17 16 11 2 0 55 27 2653

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 32 14 15 13 2 2 57 29 457
2018 Non-supervisor 13 23 14 21 26 2 1 37 48 2114
2017 Supervisor 22 31 13 16 14 1 2 56 31 527
2017 Non-supervisor 13 20 13 20 30 3 1 35 52 2630
2014 Supervisor 16 27 12 20 21 2 1 45 43 546
2014 Non-supervisor 8 15 11 22 39 3 2 24 64 2538
2011 Supervisor 15 28 13 21 23 0 0 43 43 633
2011 Non-supervisor 11 18 12 22 33 2 1 30 58 2930
2008 Supervisor 17 35 12 18 17 0 1 53 35 598
2008 Non-supervisor 12 28 13 21 22 2 1 42 44 2642

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 41 7 7 3 0 0 82 10 456
2018 Non-supervisor 20 38 17 16 9 0 0 58 25 2104
2017 Supervisor 42 41 6 8 2 0 0 84 11 525
2017 Non-supervisor 21 40 14 15 9 1 0 62 24 2618
2014 Supervisor 27 47 7 12 7 0 0 73 19 547
2014 Non-supervisor 14 38 15 19 13 0 0 53 32 2547
2011 Supervisor 42 41 5 7 5 0 0 83 12 631
2011 Non-supervisor 26 41 14 12 7 1 0 67 19 2929

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 37 9 5 4 0 0 82 9 454
2018 Non-supervisor 27 37 16 12 7 0 0 65 20 2101
2017 Supervisor 46 36 8 7 2 0 0 83 9 527
2017 Non-supervisor 27 37 17 12 7 0 0 64 19 2615
2014 Supervisor 33 38 13 9 7 0 0 71 16 547
2014 Non-supervisor 21 37 17 15 10 0 0 59 24 2548

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 40 10 9 5 0 0 76 14 455
2018 Non-supervisor 26 37 15 14 8 0 0 63 22 2107
2017 Supervisor 39 40 10 8 3 0 0 78 12 528
2017 Non-supervisor 27 38 15 13 7 0 0 65 20 2617
2014 Supervisor 28 43 10 12 7 0 0 71 19 545
2014 Non-supervisor 23 38 16 14 8 0 0 62 22 2548
2011 Supervisor 39 43 8 6 4 0 0 81 11 633
2011 Non-supervisor 35 41 11 9 4 0 1 76 13 2928

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 44 18 5 3 1 0 73 9 457
2018 Non-supervisor 14 32 27 15 7 5 0 49 23 2115
2017 Supervisor 30 43 16 6 3 1 0 74 9 528
2017 Non-supervisor 14 33 24 15 8 6 0 50 25 2622

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 39 8 11 4 0 0 77 15 455
2018 Non-supervisor 37 36 10 10 6 0 0 73 16 2115
2017 Supervisor 38 39 8 11 4 0 0 77 15 528
2017 Non-supervisor 38 34 10 10 7 0 0 72 18 2626
2014 Supervisor 33 34 12 13 8 0 0 67 20 547
2014 Non-supervisor 33 37 11 11 7 0 1 71 18 2547
2011 Supervisor 36 37 10 10 6 0 0 74 17 634
2011 Non-supervisor 41 37 9 8 5 1 1 79 12 2933

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 28 23 21 13 0 0 44 33 457
2018 Non-supervisor 28 32 21 11 8 0 0 60 19 2121
2017 Supervisor 15 33 23 20 9 0 0 48 29 527
2017 Non-supervisor 28 37 19 9 6 0 1 65 15 2632
2014 Supervisor 14 30 24 18 14 0 1 44 32 547
2014 Non-supervisor 26 37 22 9 6 0 0 63 15 2547
2011 Supervisor 15 30 24 18 13 0 0 46 31 631
2011 Non-supervisor 31 36 20 8 4 0 0 67 12 2929
2008 Supervisor 10 28 28 21 13 0 0 38 34 597
2008 Non-supervisor 22 33 24 12 8 0 0 56 20 2658

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 30 38 33 458
2018 Non-supervisor 21 39 39 2118
2017 Supervisor 29 39 33 529
2017 Non-supervisor 23 39 38 2625
2014 Supervisor 28 37 35 544
2014 Non-supervisor 21 40 39 2538
2011 Supervisor 25 41 33 633
2011 Non-supervisor 22 42 36 2936

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 17 34 38 4 0 6 139
2018 Non-supervisor 13 31 28 13 6 8 454
2017 Supervisor 19 31 41 5 0 4 151
2017 Non-supervisor 14 25 34 14 8 5 601
2014 Supervisor 20 26 37 9 9999 8 158
2014 Non-supervisor 11 32 31 15 9999 12 552
2011 Supervisor 24 25 36 11 9999 4 165
2011 Non-supervisor 10 31 34 16 9999 9 653
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 37 5 6 1 0 0 89 6 457
2018 Non-supervisor 37 43 11 6 2 0 0 81 8 2116
2017 Supervisor 50 37 8 4 1 0 0 87 5 526
2017 Non-supervisor 35 42 12 7 4 1 0 77 11 2626
2014 Supervisor 40 38 12 6 3 0 0 78 9 546
2014 Non-supervisor 31 42 14 8 4 1 0 74 12 2546
2011 Supervisor 44 41 7 5 3 0 0 85 7 631
2011 Non-supervisor 35 42 12 7 3 1 0 78 11 2925
2008 Supervisor 54 34 6 4 2 0 0 88 6 596
2008 Non-supervisor 39 42 10 6 2 1 0 82 8 2656

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 46 16 8 2 0 0 74 10 456
2018 Non-supervisor 20 42 21 12 4 1 0 63 16 2109
2017 Supervisor 26 48 14 9 3 0 0 74 12 526
2017 Non-supervisor 22 40 18 13 5 2 0 63 18 2620
2014 Supervisor 16 42 18 14 9 0 0 58 23 547
2014 Non-supervisor 16 38 22 14 7 3 0 56 21 2541
2011 Supervisor 21 43 14 16 5 1 0 64 21 633
2011 Non-supervisor 23 39 19 11 4 3 0 65 16 2927

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 46 14 4 0 0 18 36 459
2018 Non-supervisor 7 21 39 21 9 1 1 31 29 2114
2017 Supervisor 9 27 45 14 4 0 1 18 36 528
2017 Non-supervisor 8 21 37 20 9 2 3 30 31 2612
2014 Supervisor 14 30 38 14 4 0 0 18 44 546
2014 Non-supervisor 7 25 38 19 7 1 3 27 34 2543
2011 Supervisor 11 27 40 16 4 0 1 21 39 631
2011 Non-supervisor 6 19 35 23 11 1 4 36 27 2926
2008 Supervisor 10 32 39 14 4 0 1 19 42 597
2008 Non-supervisor 7 21 37 23 9 2 2 33 29 2656

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 15 34 29 13 1 0 43 23 457
2018 Non-supervisor 7 15 28 29 16 3 2 47 23 2108
2017 Supervisor 7 14 31 32 12 1 2 46 21 528
2017 Non-supervisor 7 15 27 26 17 4 4 46 24 2608
2014 Supervisor 12 22 31 25 9 1 1 34 35 545
2014 Non-supervisor 8 17 31 24 13 3 4 40 27 2541
2011 Supervisor 6 12 33 31 14 1 2 47 19 632
2011 Non-supervisor 5 11 22 31 21 4 5 58 18 2922
2008 Supervisor 7 15 35 29 12 1 1 43 22 596
2008 Non-supervisor 5 13 26 31 18 3 4 53 19 2653

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 26 37 16 5 0 0 21 42 457
2018 Non-supervisor 14 23 33 16 10 2 2 27 38 2110
2017 Supervisor 16 27 33 15 7 1 1 22 44 527
2017 Non-supervisor 16 21 32 18 9 2 3 28 39 2614
2014 Supervisor 31 25 29 10 5 0 0 15 56 547
2014 Non-supervisor 18 25 31 16 6 2 3 23 45 2543
2011 Supervisor 19 26 33 14 7 1 0 21 45 634
2011 Non-supervisor 12 19 31 19 11 2 5 32 34 2922
2008 Supervisor 10 30 38 17 5 0 0 22 40 597
2008 Non-supervisor 11 21 32 21 9 2 4 32 34 2650

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 41 17 5 0 0 22 37 459
2018 Non-supervisor 8 19 39 22 10 1 1 33 28 2093
2017 Supervisor 11 27 38 18 5 0 1 23 39 525
2017 Non-supervisor 8 20 37 23 10 1 3 33 29 2607
2014 Supervisor 17 28 39 12 4 0 0 15 45 543
2014 Non-supervisor 8 20 39 23 8 1 2 31 29 2527
2011 Supervisor 12 25 41 16 5 0 0 22 37 630
2011 Non-supervisor 6 15 37 27 12 1 3 40 21 2912
2008 Supervisor 9 25 44 18 3 0 1 21 34 596
2008 Non-supervisor 6 17 40 24 10 1 2 35 24 2646

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 29 13 3 0 0 16 55 457
2018 Non-supervisor 17 26 28 16 10 2 2 27 45 2113
2017 Supervisor 22 33 30 9 4 1 1 13 57 525
2017 Non-supervisor 17 25 27 16 10 1 3 27 44 2607
2014 Supervisor 33 33 25 6 3 0 0 9 66 546
2014 Non-supervisor 22 29 27 13 6 1 2 19 52 2540
2011 Supervisor 20 32 32 10 4 0 1 15 53 632
2011 Non-supervisor 12 19 30 20 12 2 5 35 33 2924
2008 Supervisor 17 31 34 13 4 0 1 17 49 596
2008 Non-supervisor 10 20 31 22 12 2 4 36 32 2642

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 27 37 15 5 0 1 21 42 455
2018 Non-supervisor 13 18 29 22 12 3 2 36 33 2102
2017 Supervisor 8 22 35 22 9 1 2 33 31 527
2017 Non-supervisor 10 18 27 23 14 3 5 40 31 2615
2014 Supervisor 11 17 36 24 10 0 2 34 29 545
2014 Non-supervisor 9 15 31 25 12 3 4 40 26 2537
2011 Supervisor 9 16 35 26 12 0 2 39 26 630
2011 Non-supervisor 7 15 25 25 18 3 6 48 25 2918
2008 Supervisor 13 25 33 21 6 0 1 28 39 598
2008 Non-supervisor 9 21 30 21 13 3 4 36 32 2655

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 37 14 4 1 0 18 45 458
2018 Non-supervisor 14 23 34 17 8 3 2 26 39 2116
2017 Supervisor 16 29 37 11 5 1 1 16 46 526
2017 Non-supervisor 16 23 32 14 9 4 3 25 41 2613
2014 Supervisor 27 30 30 8 3 1 0 12 58 545
2014 Non-supervisor 18 24 32 14 6 3 3 21 45 2540

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 34 5 7 4 0 0 83 11 455
2018 Non-supervisor 31 32 11 14 10 2 0 64 24 2106
2017 Supervisor 50 33 6 6 4 0 0 83 10 529
2017 Non-supervisor 32 32 12 12 9 2 0 65 22 2627
2014 Supervisor 56 29 5 7 3 0 0 85 10 547
2014 Non-supervisor 34 32 11 12 8 2 0 68 21 2548

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 40 6 7 2 0 0 85 9 453
2018 Non-supervisor 41 39 9 8 4 0 0 79 11 2109
2017 Supervisor 47 38 6 5 3 0 0 86 9 526
2017 Non-supervisor 41 39 7 8 3 1 0 81 12 2622
2014 Supervisor 45 43 5 5 2 0 0 88 7 547
2014 Non-supervisor 40 40 8 8 3 0 0 81 11 2550

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 7 3 0 0 0 90 4 455
2018 Non-supervisor 36 44 11 6 3 1 0 80 9 2107

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 37 10 2 1 1 0 87 3 456
2018 Non-supervisor 36 37 15 4 4 4 0 76 8 2110
2017 Supervisor 45 39 11 3 1 1 0 84 4 529
2017 Non-supervisor 33 37 15 5 4 5 0 74 9 2623
2014 Supervisor 48 36 9 3 1 2 0 87 4 545
2014 Non-supervisor 35 37 15 4 3 5 0 76 8 2535

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 44 8 4 1 1 0 86 6 458
2018 Non-supervisor 32 40 15 7 4 2 0 74 11 2111
2017 Supervisor 40 43 10 4 2 1 0 84 6 527
2017 Non-supervisor 31 39 15 8 4 3 0 73 12 2620
2014 Supervisor 45 37 10 5 1 1 0 84 6 545
2014 Non-supervisor 34 38 15 7 3 3 0 74 11 2537
2011 Supervisor 37 41 11 5 5 1 0 79 10 633
2011 Non-supervisor 32 39 14 7 5 3 0 73 12 2931

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 6 3 2 0 0 88 5 457
2018 Non-supervisor 40 37 12 7 4 0 0 76 11 2112
2017 Supervisor 48 39 8 3 3 0 0 87 6 529
2017 Non-supervisor 38 38 11 8 4 0 0 77 12 2622
2014 Supervisor 43 36 9 7 4 0 0 80 12 543
2014 Non-supervisor 38 38 11 8 4 0 0 77 12 2536
2011 Supervisor 44 38 6 7 5 0 0 82 12 632
2011 Non-supervisor 40 38 10 7 5 0 0 78 12 2915
2008 Supervisor 42 38 9 8 4 0 0 80 11 595
2008 Non-supervisor 37 39 10 7 6 1 0 77 13 2653

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 46 13 8 6 2 2 72 14 456
2018 Non-supervisor 16 28 20 14 10 9 3 50 27 2112
2017 Supervisor 32 38 13 8 6 1 1 72 14 529
2017 Non-supervisor 20 26 18 13 10 8 5 53 27 2626
2014 Supervisor 38 36 8 10 4 3 2 77 15 547
2014 Non-supervisor 25 27 17 12 9 6 3 57 23 2549

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 37 9 5 2 0 1 84 7 455
2018 Non-supervisor 30 40 13 10 4 2 1 72 15 2113
2017 Supervisor 53 35 7 3 1 1 0 89 4 526
2017 Non-supervisor 34 36 11 9 5 4 1 74 14 2616
2014 Supervisor 54 31 7 4 2 1 0 86 7 546
2014 Non-supervisor 37 37 10 8 4 3 1 76 13 2541
2011 Supervisor 48 32 8 7 4 1 0 82 11 631
2011 Non-supervisor 36 34 11 9 5 5 1 74 15 2926
2008 Supervisor 44 39 6 6 4 1 0 84 10 598
2008 Non-supervisor 30 35 11 12 6 5 1 69 20 2656

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 39 18 3 1 0 0 78 4 456
2018 Non-supervisor 28 41 20 6 3 2 0 70 10 2105

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 21 15 12 7 5 46 30 457
2018 Non-supervisor 13 17 21 17 18 12 2 35 41 2109
2017 Supervisor 18 24 19 14 11 8 6 49 29 528
2017 Non-supervisor 13 16 18 16 20 15 3 35 44 2620
2014 Supervisor 20 22 17 15 13 8 5 48 33 546
2014 Non-supervisor 10 17 18 17 21 14 3 33 45 2537
2011 Supervisor 17 20 20 16 11 10 5 44 32 634
2011 Non-supervisor 11 17 17 17 16 17 4 37 42 2934

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 456
2018 Non-supervisor 14 86 2115

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 43
2018 Non-supervisor 52 306

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 43
2018 Non-supervisor 60 306

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 43
2018 Non-supervisor 3 306

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 0 306

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 10 306

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 5 306

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 3 306

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 43
2018 Non-supervisor 46 305

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 43
2018 Non-supervisor 38 305

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 43
2018 Non-supervisor 42 305

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 43
2018 Non-supervisor 41 305

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 43
2018 Non-supervisor 31 305

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 43
2018 Non-supervisor 51 305

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 43
2018 Non-supervisor 35 305

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 43
2018 Non-supervisor 50 305

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 43
2018 Non-supervisor 27 305

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 43
2018 Non-supervisor 49 306

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 43
2018 Non-supervisor 25 306

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 3 306

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 43
2018 Non-supervisor 11 306

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 43
2018 Non-supervisor 34 306

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 43
2018 Non-supervisor 12 298

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 43
2018 Non-supervisor 21 298

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 43
2018 Non-supervisor 31 298

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 43
2018 Non-supervisor 51 298

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 43
2018 Non-supervisor 58 298

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 43
2018 Non-supervisor 2 298

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 43
2018 Non-supervisor 14 298

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 20 8 5 20 6 56 17 458
2018 Non-supervisor 10 12 24 8 8 34 6 35 25 2107
2017 Supervisor 18 20 21 5 5 24 6 55 15 529
2017 Non-supervisor 11 11 19 7 7 37 7 39 27 2630
2014 Supervisor 20 21 16 7 4 26 6 61 16 545
2014 Non-supervisor 9 11 19 8 6 38 8 38 26 2532

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 16 6 3 6 0 73 9 459
2018 Non-supervisor 22 30 21 8 6 13 1 59 17 2111
2017 Supervisor 34 36 14 5 3 7 0 76 9 528
2017 Non-supervisor 22 26 20 8 6 17 1 58 18 2620
2014 Supervisor 32 34 16 5 2 11 0 74 8 545
2014 Non-supervisor 19 26 21 7 5 20 2 58 15 2531
2011 Supervisor 39 36 13 5 4 3 0 77 10 634
2011 Non-supervisor 30 33 16 6 4 11 0 71 11 2916

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 3 97 459
2018 Non-supervisor 8 92 2114

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 13
2018 Non-supervisor 28 171

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 4 171

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 8 171

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 0 171

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 13
2018 Non-supervisor 29 171

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 13 171

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 4 171

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 6 171

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 13
2018 Non-supervisor 52 171

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 4 167

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 5 167

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 3 167

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 9 167

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 9 167

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 13
2018 Non-supervisor 49 167

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 13
2018 Non-supervisor 68 167

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 4 167

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 24 21 4 1 25 7 62 7 458
2018 Non-supervisor 11 12 26 4 4 39 5 41 13 2114
2017 Supervisor 18 19 20 2 2 32 7 61 6 526
2017 Non-supervisor 12 12 20 4 3 43 7 46 14 2620
2014 Supervisor 20 16 18 3 1 38 5 62 6 544
2014 Non-supervisor 9 12 20 4 3 45 7 44 14 2532

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 38 15 3 1 7 0 79 5 456
2018 Non-supervisor 25 30 21 5 4 15 1 65 10 2115
2017 Supervisor 39 33 15 2 2 8 2 80 4 526
2017 Non-supervisor 26 28 19 5 4 18 2 67 10 2615
2014 Supervisor 35 33 15 3 0 14 0 79 3 543
2014 Non-supervisor 22 27 19 4 3 23 2 66 9 2531
2011 Supervisor 48 34 9 3 2 4 0 85 5 633
2011 Non-supervisor 36 34 13 3 2 12 0 80 6 2921
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 8 3 3 1 0 86 6 459
2018 Non-supervisor 51 26 10 6 6 1 0 78 12 2103
2017 Supervisor 60 24 8 4 3 1 0 85 7 526
2017 Non-supervisor 53 25 10 5 5 2 0 79 10 2626

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 41 8 2 2 1 0 88 4 458
2018 Non-supervisor 32 43 13 7 3 2 0 77 10 2117
2017 Supervisor 48 39 6 4 2 0 0 88 6 528
2017 Non-supervisor 32 42 13 7 4 2 0 76 11 2628

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 42 15 10 7 0 0 68 17 458
2018 Non-supervisor 20 36 16 17 10 2 0 56 27 2119
2017 Supervisor 23 45 13 12 6 1 0 69 18 529
2017 Non-supervisor 18 36 17 16 11 2 0 55 27 2627

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 27 15 20 0 2 36 36 458
2018 Non-supervisor 15 22 26 15 21 0 1 37 37 2119
2017 Supervisor 11 25 21 18 21 0 2 38 41 526
2017 Non-supervisor 15 23 24 15 22 0 2 39 37 2623

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 28 25 21 0 0 26 46 455
2018 Non-supervisor 10 21 31 22 16 0 1 30 39 2120
2017 Supervisor 7 20 29 28 16 0 0 27 43 527
2017 Non-supervisor 12 22 30 21 14 0 1 34 36 2623

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 25 31 20 14 0 1 35 34 458
2018 Non-supervisor 15 27 29 16 11 0 1 43 27 2111
2017 Supervisor 9 25 31 22 12 0 0 34 34 526
2017 Non-supervisor 17 29 26 16 10 1 1 46 27 2616

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 24 26 22 0 1 27 48 456
2018 Non-supervisor 13 23 25 20 17 1 1 37 37 2118
2017 Supervisor 7 18 31 25 17 0 1 25 43 524
2017 Non-supervisor 17 22 24 17 16 2 2 40 35 2622

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 21 26 16 11 0 3 45 28 457
2018 Non-supervisor 29 24 21 12 10 0 4 55 23 2110
2017 Supervisor 20 28 24 15 9 0 3 50 25 527
2017 Non-supervisor 29 24 20 11 9 1 6 57 22 2619

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 26 26 18 12 0 1 43 31 458
2018 Non-supervisor 19 26 25 16 13 0 1 46 29 2121
2017 Supervisor 15 28 32 16 9 0 0 43 24 528
2017 Non-supervisor 21 26 25 16 11 0 1 47 27 2617

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 36 27 12 4 0 1 56 16 457
2018 Non-supervisor 22 33 25 11 7 0 1 56 18 2111
2017 Supervisor 21 39 20 14 6 0 1 60 19 528
2017 Non-supervisor 22 31 24 13 7 1 2 54 20 2619

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 33 31 16 7 0 1 46 23 457
2018 Non-supervisor 19 35 25 14 6 1 1 55 20 2107
2017 Supervisor 15 32 29 18 6 0 0 47 24 527
2017 Non-supervisor 21 33 24 13 6 1 2 55 20 2618

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 33 23 13 6 0 1 58 19 457
2018 Non-supervisor 26 35 22 10 6 0 1 62 16 2107
2017 Supervisor 20 40 21 12 6 0 1 61 18 527
2017 Non-supervisor 28 34 21 10 6 1 2 63 16 2621

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 28 28 16 7 0 1 49 23 453
2018 Non-supervisor 24 34 24 12 5 0 1 59 17 2101
2017 Supervisor 20 33 22 16 8 0 1 53 25 523
2017 Non-supervisor 27 30 23 12 6 1 2 58 18 2613

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 28 10 5 4 0 2 81 9 454
2018 Non-supervisor 46 26 15 7 4 0 2 74 11 2105
2017 Supervisor 64 22 9 3 1 0 1 88 4 527
2017 Non-supervisor 51 26 13 5 3 0 1 78 8 2624

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 11 5 2 2 0 7 91 4 456
2018 Non-supervisor 69 15 6 2 2 1 5 89 5 2104

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 12 5 3 3 1 4 88 6 456
2018 Non-supervisor 66 14 7 5 4 1 4 84 8 2098
2017 Supervisor 74 13 5 3 2 0 2 89 5 526
2017 Non-supervisor 68 13 7 4 4 1 3 85 8 2626

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 30 12 4 1 0 0 83 5 454
2018 Non-supervisor 51 27 13 5 2 0 1 80 7 2109
2017 Supervisor 52 30 11 4 1 0 1 83 6 527
2017 Non-supervisor 50 30 11 4 2 0 2 82 6 2620

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 22 12 6 4 0 1 78 10 451
2018 Non-supervisor 52 23 12 6 6 0 1 75 13 2102
2017 Supervisor 62 20 9 6 2 0 1 82 9 527
2017 Non-supervisor 56 20 11 6 5 0 3 78 11 2628

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 39 19 6 3 0 0 71 9 451
2018 Non-supervisor 54 12 4 1 0 0 28 92 2 2093
2017 Supervisor 38 36 17 6 2 0 1 75 8 526
2017 Non-supervisor 56 11 4 1 1 0 27 93 2 2623

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 22 8 2 1 0 2 89 3 451
2018 Non-supervisor 58 21 10 3 1 0 7 85 4 2098
2017 Supervisor 63 23 9 2 1 0 2 88 3 523
2017 Non-supervisor 61 19 9 3 1 1 8 87 4 2606

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 10 1 1 2 1 2 96 3 453
2018 Non-supervisor 71 13 6 2 3 0 5 88 6 2106
2017 Supervisor 80 11 3 2 1 1 3 94 3 528
2017 Non-supervisor 64 15 7 3 5 1 5 84 8 2629

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 31 12 3 2 0 1 82 5 453
2018 Non-supervisor 46 31 14 4 2 0 3 79 6 2103
2017 Supervisor 55 30 11 2 1 0 1 86 3 524
2017 Non-supervisor 47 30 13 4 2 1 3 80 6 2625

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 39 25 7 0 0 29 32 458
2018 Non-supervisor 7 25 41 19 7 0 0 33 26 2120
2017 Supervisor 6 20 46 21 7 0 0 26 29 529
2017 Non-supervisor 6 25 41 19 8 1 0 32 27 2629

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 28 39 15 6 0 0 21 40 452
2018 Non-supervisor 10 25 40 19 6 0 0 25 35 2091
2017 Supervisor 9 26 42 19 4 0 0 23 35 525
2017 Non-supervisor 8 23 43 19 6 0 0 25 31 2619
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 28 26 16 10 1 0 20 80 459
2018 Non-supervisor 25 23 23 12 13 3 1 26 74 2122
2017 Supervisor 20 25 27 14 13 2 0 20 80 528
2017 Non-supervisor 27 20 19 13 15 4 1 29 71 2631

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 362
2018 Non-supervisor 20 1520
2017 Supervisor 12 407
2017 Non-supervisor 20 1769

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 362
2018 Non-supervisor 37 1520
2017 Supervisor 35 407
2017 Non-supervisor 37 1769

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 362
2018 Non-supervisor 25 1520
2017 Supervisor 16 407
2017 Non-supervisor 21 1769

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 362
2018 Non-supervisor 26 1520
2017 Supervisor 49 407
2017 Non-supervisor 28 1769

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 362
2018 Non-supervisor 7 1520
2017 Supervisor 5 407
2017 Non-supervisor 10 1769

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 362
2018 Non-supervisor 35 1520

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 362
2018 Non-supervisor 44 1520
2017 Supervisor 52 407
2017 Non-supervisor 50 1769

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 2 36 23 14 8 16 349
2018 Non-supervisor 3 38 22 13 7 17 1455
2017 Supervisor 7 43 20 13 7 10 398
2017 Non-supervisor 5 44 20 13 5 13 1730

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 23 77 359
2018 Non-supervisor 27 73 1501

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 16 15 10 12 0 9 59 25 458
2018 Non-supervisor 35 16 16 10 11 2 10 58 24 2116

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 18 19 19 28 1 7 28 52 361
2018 Non-supervisor 7 18 17 20 29 2 7 27 54 1513
2017 Supervisor 5 16 11 20 35 2 10 24 63 410
2017 Non-supervisor 7 15 16 17 34 2 10 24 58 1783

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 7 12 19 52 2 6 10 78 362
2018 Non-supervisor 2 10 13 21 48 1 5 13 74 1513
2017 Supervisor 1 5 6 20 59 3 8 6 88 408
2017 Non-supervisor 2 5 10 17 58 2 6 7 82 1779
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