2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 34 7 10 7 0 0 77 17 159
2018 Not a person with a disability 35 43 11 8 4 0 0 78 12 1339
2017 Person with a disability 34 39 13 6 8 0 0 73 14 205
2017 Not a person with a disability 37 43 8 8 4 0 0 80 12 1734
2014 Person with a disability 29 42 9 9 12 0 0 70 21 161
2014 Not a person with a disability 30 42 12 10 6 0 0 72 16 1479
2011 Person with a disability 32 38 11 11 8 0 0 70 19 239
2011 Not a person with a disability 39 38 10 8 5 0 0 77 13 2761
2008 Person with a disability 43 35 9 10 4 0 0 78 13 273
2008 Not a person with a disability 42 41 8 6 3 0 0 83 8 3081

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 30 11 19 19 0 0 51 38 158
2018 Not a person with a disability 29 36 14 11 9 0 0 66 20 1341
2017 Person with a disability 22 33 10 20 16 0 0 54 35 205
2017 Not a person with a disability 29 37 13 11 10 0 0 66 21 1733

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 28 8 4 2 0 0 86 6 158
2018 Not a person with a disability 51 34 10 4 1 0 0 85 5 1332
2017 Person with a disability 56 30 8 5 1 0 0 86 6 205
2017 Not a person with a disability 56 33 7 3 1 0 0 89 4 1733
2014 Person with a disability 63 24 4 3 4 1 0 89 7 161
2014 Not a person with a disability 60 26 8 4 2 0 0 86 6 1479
2011 Person with a disability 59 28 6 4 1 0 0 88 6 239
2011 Not a person with a disability 62 29 6 2 1 0 0 91 4 2763

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 28 16 12 4 0 0 67 17 158
2018 Not a person with a disability 40 40 11 7 3 0 0 79 9 1342
2017 Person with a disability 36 38 13 6 7 0 0 74 13 204
2017 Not a person with a disability 42 39 10 6 3 0 0 81 9 1734
2014 Person with a disability 43 24 13 13 7 0 0 67 21 161
2014 Not a person with a disability 41 37 10 8 4 0 0 78 12 1474
2011 Person with a disability 35 41 8 9 6 0 0 76 16 241
2011 Not a person with a disability 44 39 8 6 3 0 0 83 9 2772
2008 Person with a disability 48 34 9 7 3 0 0 81 10 278
2008 Not a person with a disability 49 39 7 4 2 0 0 87 6 3102

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 29 17 15 19 0 0 50 34 158
2018 Not a person with a disability 34 31 17 11 7 0 0 66 18 1342
2017 Person with a disability 24 25 17 18 16 0 0 49 34 205
2017 Not a person with a disability 33 33 16 10 7 0 0 66 17 1732
2014 Person with a disability 24 19 12 18 24 2 0 44 43 161
2014 Not a person with a disability 21 31 20 15 13 0 0 52 28 1480
2011 Person with a disability 16 32 18 20 13 1 0 49 33 239
2011 Not a person with a disability 27 34 18 11 7 1 0 62 19 2760

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 28 15 19 15 0 0 51 34 158
2018 Not a person with a disability 32 36 16 10 5 0 0 68 16 1332
2017 Person with a disability 23 28 21 17 12 0 0 50 28 205
2017 Not a person with a disability 32 36 15 11 6 0 0 68 17 1735
2014 Person with a disability 24 20 11 22 23 0 0 44 45 161
2014 Not a person with a disability 21 31 19 15 13 0 0 52 28 1480
2011 Person with a disability 15 35 15 23 12 0 0 50 35 240
2011 Not a person with a disability 26 38 17 12 6 0 0 64 19 2755
2008 Person with a disability 31 38 12 14 4 1 0 70 18 279
2008 Not a person with a disability 37 40 11 8 3 1 0 78 11 3099

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 17 21 16 18 5 0 42 36 159
2018 Not a person with a disability 30 25 18 14 9 3 0 57 24 1344
2017 Person with a disability 27 17 16 14 20 6 1 47 36 204
2017 Not a person with a disability 31 25 18 13 9 4 0 58 23 1734
2014 Person with a disability 22 11 16 21 20 5 5 37 46 161
2014 Not a person with a disability 26 24 20 13 12 5 1 52 27 1480
2011 Person with a disability 23 25 13 17 16 5 1 51 34 238
2011 Not a person with a disability 30 25 16 13 10 5 1 59 24 2757
2008 Person with a disability 31 26 18 13 8 3 1 59 22 279
2008 Not a person with a disability 34 29 16 10 6 5 1 66 17 3096
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 29 14 8 14 1 1 64 23 159
2018 Not a person with a disability 45 29 13 6 5 1 0 76 11 1334
2017 Person with a disability 43 25 8 11 12 1 0 69 23 205
2017 Not a person with a disability 47 28 11 7 5 2 1 77 12 1734
2014 Person with a disability 39 27 13 7 11 3 0 67 19 161
2014 Not a person with a disability 50 25 10 6 6 1 1 78 12 1478
2011 Person with a disability 33 33 13 10 9 2 0 68 19 239
2011 Not a person with a disability 41 32 12 7 4 2 0 76 12 2767
2008 Person with a disability 38 29 11 13 7 1 1 68 20 279
2008 Not a person with a disability 41 32 12 7 5 3 0 75 12 3100

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 25 17 13 12 0 0 58 25 159
2018 Not a person with a disability 42 30 11 10 7 0 0 72 17 1332
2017 Person with a disability 43 24 9 11 13 1 0 67 24 205
2017 Not a person with a disability 42 32 10 9 6 0 0 75 15 1731
2014 Person with a disability 39 30 10 8 13 1 0 69 21 161
2014 Not a person with a disability 46 27 11 9 6 0 1 74 15 1480
2011 Person with a disability 29 35 12 12 12 0 0 64 24 238
2011 Not a person with a disability 38 37 10 8 6 0 0 76 14 2765
2008 Person with a disability 35 31 11 14 9 0 1 66 22 279
2008 Not a person with a disability 40 35 10 9 6 1 0 76 15 3099

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 22 16 10 15 0 0 59 25 159
2018 Not a person with a disability 47 26 11 9 7 0 0 73 16 1340
2017 Person with a disability 48 23 5 10 14 0 0 71 24 205
2017 Not a person with a disability 52 25 9 8 6 0 0 77 14 1725
2014 Person with a disability 46 22 9 9 13 1 0 69 22 161
2014 Not a person with a disability 54 22 10 7 6 0 0 77 13 1477

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 26 20 12 12 7 0 53 25 160
2018 Not a person with a disability 28 31 18 10 6 7 0 64 17 1346
2017 Person with a disability 26 26 16 11 12 9 0 57 25 205
2017 Not a person with a disability 30 32 15 8 6 8 0 68 15 1733
2014 Person with a disability 15 21 15 14 25 10 0 40 43 161
2014 Not a person with a disability 19 26 22 12 12 8 0 50 27 1480
2011 Person with a disability 14 26 21 16 18 6 0 43 35 240
2011 Not a person with a disability 19 31 22 11 8 7 1 54 21 2763

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 28 16 20 15 2 0 48 36 159
2018 Not a person with a disability 23 33 17 15 9 2 0 57 25 1343
2017 Person with a disability 20 27 12 21 15 4 0 49 38 203
2017 Not a person with a disability 25 33 17 15 8 2 0 59 23 1734
2014 Person with a disability 10 23 12 18 30 6 0 35 52 161
2014 Not a person with a disability 15 22 20 19 19 3 1 39 40 1479
2011 Person with a disability 10 25 20 19 24 2 0 35 44 240
2011 Not a person with a disability 17 29 21 17 13 3 0 47 31 2755
2008 Person with a disability 21 30 14 16 15 3 0 53 32 278
2008 Not a person with a disability 24 35 17 12 7 3 0 62 21 3089

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 21 17 24 19 7 0 35 47 158
2018 Not a person with a disability 15 28 20 19 12 5 0 46 33 1345
2017 Person with a disability 8 21 18 25 18 10 0 32 47 205
2017 Not a person with a disability 17 28 19 19 12 5 1 47 33 1731
2014 Person with a disability 11 16 13 22 31 6 0 29 57 161
2014 Not a person with a disability 11 19 20 22 23 5 0 31 47 1478
2011 Person with a disability 5 24 20 25 23 4 0 30 50 238
2011 Not a person with a disability 10 27 23 20 13 7 0 40 35 2761
2008 Person with a disability 13 26 16 22 17 6 0 41 42 278
2008 Not a person with a disability 13 35 19 18 9 7 0 51 28 3095

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 23 14 24 28 4 0 31 54 158
2018 Not a person with a disability 15 27 19 22 15 2 0 42 38 1344
2017 Person with a disability 10 26 16 20 23 4 0 38 45 203
2017 Not a person with a disability 17 31 16 20 13 3 0 49 34 1730
2014 Person with a disability 9 21 12 15 37 5 0 32 55 161
2014 Not a person with a disability 11 21 16 24 24 3 0 33 50 1476
2011 Person with a disability 7 25 17 20 30 1 0 33 51 240
2011 Not a person with a disability 12 31 17 22 14 3 0 45 37 2759
2008 Person with a disability 16 32 11 24 13 3 0 50 38 278
2008 Not a person with a disability 17 39 14 18 8 3 0 58 27 3096
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 26 17 20 21 1 0 42 41 159
2018 Not a person with a disability 24 33 17 16 10 0 0 57 26 1348
2017 Person with a disability 20 30 14 18 18 0 0 50 36 204
2017 Not a person with a disability 26 35 16 13 10 0 0 61 23 1733
2014 Person with a disability 19 29 13 16 23 0 0 48 39 161
2014 Not a person with a disability 21 35 17 14 12 0 0 56 26 1479
2011 Person with a disability 13 31 17 20 20 0 0 43 40 241
2011 Not a person with a disability 21 37 18 14 10 0 0 58 24 2770

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 36 15 15 10 0 0 60 25 160
2018 Not a person with a disability 27 41 13 13 5 0 0 68 18 1350
2017 Person with a disability 29 35 11 13 11 0 0 64 24 204
2017 Not a person with a disability 30 41 12 11 5 0 0 71 16 1733

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 12 25 18 19 15 2 26 44 158
2018 Not a person with a disability 11 18 20 20 16 13 2 34 43 1346
2017 Person with a disability 7 17 17 16 23 18 2 30 49 205
2017 Not a person with a disability 10 18 17 21 14 18 2 35 44 1730
2014 Person with a disability 11 16 13 17 25 16 2 33 51 161
2014 Not a person with a disability 12 20 18 19 16 15 2 37 41 1480

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 24 15 17 15 0 1 52 33 159
2018 Not a person with a disability 35 33 13 10 7 1 1 69 17 1341
2017 Person with a disability 36 29 8 12 14 0 1 65 27 205
2017 Not a person with a disability 38 33 12 9 7 0 0 72 17 1734
2014 Person with a disability 38 29 10 8 14 0 0 67 23 161
2014 Not a person with a disability 42 31 10 9 6 1 1 75 15 1480
2011 Person with a disability 26 35 13 13 12 0 0 62 25 240
2011 Not a person with a disability 34 36 14 9 6 0 0 71 15 2771
2008 Person with a disability 31 35 11 13 10 0 0 66 23 279
2008 Not a person with a disability 34 36 12 10 7 1 0 70 17 3099

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 39 18 12 5 0 0 65 17 16
2018 Not a person with a disability 24 38 16 7 4 4 7 70 13 277
2017 Person with a disability 15 37 13 15 3 6 10 63 22 32
2017 Not a person with a disability 26 33 15 11 5 4 5 65 18 311
2014 Person with a disability 8 48 20 4 8 0 13 64 14 25
2014 Not a person with a disability 33 30 14 10 8 1 5 66 19 282

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 37 7 24 17 0 0 52 42 159
2018 Not a person with a disability 18 47 10 18 7 0 0 65 25 1349
2017 Person with a disability 14 42 8 24 12 0 0 56 36 204
2017 Not a person with a disability 21 41 11 18 9 0 0 62 27 1731
2014 Person with a disability 24 23 9 20 24 0 0 47 44 161
2014 Not a person with a disability 18 38 12 20 12 0 0 56 32 1479
2011 Person with a disability 15 35 18 18 12 0 1 51 30 241
2011 Not a person with a disability 26 39 13 14 7 0 1 66 21 2771
2008 Person with a disability 21 37 15 18 9 0 1 58 26 279
2008 Not a person with a disability 27 44 11 13 5 0 1 71 18 3089

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 32 16 6 4 0 0 74 9 158
2018 Not a person with a disability 39 40 10 8 4 0 0 78 12 1341
2017 Person with a disability 39 32 11 10 7 0 0 72 17 204
2017 Not a person with a disability 40 41 8 8 3 0 0 80 11 1733
2014 Person with a disability 43 31 12 9 5 0 1 74 14 161
2014 Not a person with a disability 39 37 11 8 4 0 0 76 13 1479
2011 Person with a disability 41 34 8 10 7 0 0 75 17 241
2011 Not a person with a disability 43 36 10 7 4 0 0 79 10 2760
2008 Person with a disability 39 36 12 8 4 0 0 76 12 278
2008 Not a person with a disability 41 39 10 6 3 0 0 81 9 3096

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 29 10 12 4 0 0 75 16 156
2018 Not a person with a disability 45 37 7 7 3 0 0 83 10 1329
2017 Person with a disability 45 27 10 10 7 0 0 73 17 205
2017 Not a person with a disability 47 38 5 7 3 0 0 85 10 1733
2014 Person with a disability 48 28 8 9 6 0 0 77 15 161
2014 Not a person with a disability 46 36 7 6 5 0 0 82 11 1477
2011 Person with a disability 44 32 5 10 9 0 0 76 19 240
2011 Not a person with a disability 47 37 7 6 3 0 0 84 9 2770
2008 Person with a disability 46 32 8 10 4 0 0 78 14 279
2008 Not a person with a disability 46 39 6 5 3 0 0 85 8 3099

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 19 19 19 29 2 0 32 49 158
2018 Not a person with a disability 18 29 18 20 12 3 0 48 33 1335
2017 Person with a disability 12 24 12 19 27 5 0 39 49 205
2017 Not a person with a disability 20 30 17 18 11 4 0 52 30 1734
2014 Person with a disability 13 12 19 18 28 4 6 28 51 160
2014 Not a person with a disability 14 25 20 20 16 5 1 40 39 1479
2011 Person with a disability 10 25 16 20 26 1 1 36 47 240
2011 Not a person with a disability 19 32 18 16 12 3 1 52 29 2766
2008 Person with a disability 15 32 17 19 14 2 0 49 34 279
2008 Not a person with a disability 22 37 16 14 8 2 1 60 23 3098

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 17 13 15 38 3 2 30 57 159
2018 Not a person with a disability 18 29 14 17 17 2 2 49 36 1340
2017 Person with a disability 8 19 13 20 32 3 4 29 56 204
2017 Not a person with a disability 18 26 15 17 18 3 2 46 37 1731
2014 Person with a disability 9 12 12 16 37 2 11 24 61 161
2014 Not a person with a disability 11 21 18 19 23 5 3 35 46 1479
2011 Person with a disability 8 15 17 17 38 1 4 24 58 240
2011 Not a person with a disability 11 24 17 18 21 3 5 39 43 2771
2008 Person with a disability 13 25 12 20 24 3 3 40 47 279
2008 Not a person with a disability 16 30 16 18 14 2 4 49 34 3097

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 30 11 22 20 1 0 47 42 159
2018 Not a person with a disability 24 38 13 14 11 0 0 63 24 1340
2017 Person with a disability 18 33 13 19 16 1 0 52 35 204
2017 Not a person with a disability 27 37 12 14 10 0 0 64 23 1732
2014 Person with a disability 15 41 8 11 25 0 0 56 36 161
2014 Not a person with a disability 22 37 11 15 15 0 1 59 30 1478
2011 Person with a disability 22 30 14 14 19 0 0 52 33 239
2011 Not a person with a disability 27 39 14 12 7 0 1 66 20 2759

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 25 19 19 18 1 1 43 38 157
2018 Not a person with a disability 28 34 17 12 9 0 0 62 21 1335
2017 Person with a disability 27 28 12 15 17 0 1 55 33 205
2017 Not a person with a disability 30 35 15 11 9 0 0 65 20 1732
2014 Person with a disability 22 26 12 17 22 1 1 48 40 161
2014 Not a person with a disability 26 33 16 12 12 0 0 59 25 1480

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 29 11 21 14 0 1 54 35 158
2018 Not a person with a disability 27 38 15 12 7 0 0 65 19 1344
2017 Person with a disability 27 31 17 12 13 0 0 58 25 204
2017 Not a person with a disability 31 37 12 11 8 0 0 69 19 1734
2014 Person with a disability 24 28 15 16 18 0 0 52 34 161
2014 Not a person with a disability 28 33 15 14 10 0 0 61 24 1477
2011 Person with a disability 22 39 10 12 15 1 1 62 28 239
2011 Not a person with a disability 34 39 12 10 5 0 0 73 14 2762

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 23 22 20 21 3 0 34 43 160
2018 Not a person with a disability 17 37 21 13 7 3 0 57 21 1340
2017 Person with a disability 13 26 19 19 19 4 1 41 40 205
2017 Not a person with a disability 19 34 20 14 8 4 0 56 23 1734

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 26 9 18 15 0 0 57 34 160
2018 Not a person with a disability 44 32 10 8 6 0 0 76 14 1347
2017 Person with a disability 35 30 5 16 14 0 1 65 30 205
2017 Not a person with a disability 43 32 8 9 7 0 0 76 15 1734
2014 Person with a disability 25 21 15 15 18 3 3 49 35 160
2014 Not a person with a disability 39 30 11 12 8 0 0 69 20 1479
2011 Person with a disability 31 33 9 12 14 0 0 64 26 241
2011 Not a person with a disability 38 35 11 8 6 1 1 74 14 2766

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 19 17 20 22 1 2 40 43 159
2018 Not a person with a disability 30 26 19 12 12 0 1 56 25 1349
2017 Person with a disability 22 29 16 12 20 0 1 52 32 204
2017 Not a person with a disability 28 30 17 13 10 0 1 59 23 1732
2014 Person with a disability 22 25 27 10 14 0 2 48 25 161
2014 Not a person with a disability 26 28 21 10 14 0 1 54 25 1479
2011 Person with a disability 23 24 21 13 17 0 1 48 31 239
2011 Not a person with a disability 32 29 20 10 9 0 1 61 19 2766
2008 Person with a disability 23 29 22 14 12 0 0 52 26 278
2008 Not a person with a disability 29 31 21 10 7 0 1 61 17 3100

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 28 34 38 158
2018 Not a person with a disability 27 37 36 1345
2017 Person with a disability 29 30 41 205
2017 Not a person with a disability 24 39 36 1736
2014 Person with a disability 30 25 45 160
2014 Not a person with a disability 25 39 36 1479
2011 Person with a disability 26 39 35 241
2011 Not a person with a disability 22 48 30 2766

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 16 19 41 9 0 16 46
2018 Not a person with a disability 16 35 28 5 12 3 357
2017 Person with a disability 16 30 27 12 10 5 58
2017 Not a person with a disability 19 27 25 6 19 5 412
2014 Person with a disability 34 9 12 18 9999 28 48
2014 Not a person with a disability 20 24 24 15 9999 18 349
2011 Person with a disability 33 10 40 10 9999 8 61
2011 Not a person with a disability 29 21 32 8 9999 10 604
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 35 9 7 2 1 0 82 9 158
2018 Not a person with a disability 44 42 7 5 2 0 0 86 6 1347
2017 Person with a disability 43 35 11 7 3 0 0 79 11 204
2017 Not a person with a disability 43 41 8 4 3 0 0 84 7 1733
2014 Person with a disability 37 30 17 9 6 2 0 68 15 161
2014 Not a person with a disability 36 37 13 7 5 0 0 74 13 1478
2011 Person with a disability 31 39 13 11 5 1 0 71 16 241
2011 Not a person with a disability 36 42 12 5 3 1 0 79 9 2768
2008 Person with a disability 51 34 6 4 4 0 0 86 8 278
2008 Not a person with a disability 48 38 8 3 2 0 0 87 5 3092

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 41 14 13 9 1 0 64 22 158
2018 Not a person with a disability 24 45 16 10 4 1 0 70 14 1339
2017 Person with a disability 25 38 19 11 6 1 0 64 17 205
2017 Not a person with a disability 30 42 14 9 4 1 0 73 13 1735
2014 Person with a disability 12 27 22 16 18 1 3 40 36 160
2014 Not a person with a disability 17 32 20 18 11 2 0 50 30 1480
2011 Person with a disability 20 36 19 14 10 1 0 56 24 240
2011 Not a person with a disability 24 42 17 10 5 2 0 67 16 2762

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 29 28 16 7 1 1 24 48 160
2018 Not a person with a disability 13 31 34 14 6 1 2 20 45 1347
2017 Person with a disability 18 33 32 9 5 0 2 14 53 202
2017 Not a person with a disability 16 26 33 15 8 0 2 23 43 1729
2014 Person with a disability 27 24 23 18 3 0 4 23 53 161
2014 Not a person with a disability 19 31 32 11 5 1 1 17 51 1479
2011 Person with a disability 27 30 28 8 4 0 2 13 59 240
2011 Not a person with a disability 18 29 29 13 7 1 3 21 49 2749
2008 Person with a disability 17 31 35 11 4 0 2 16 49 277
2008 Not a person with a disability 11 29 35 16 7 1 2 24 41 3076

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 24 29 18 9 1 1 27 44 160
2018 Not a person with a disability 12 24 30 22 10 2 1 32 36 1341
2017 Person with a disability 13 25 34 15 7 3 2 24 40 203
2017 Not a person with a disability 12 21 31 19 13 2 3 34 34 1724
2014 Person with a disability 28 23 21 21 3 1 4 25 53 161
2014 Not a person with a disability 21 27 30 13 7 2 1 20 49 1472
2011 Person with a disability 25 28 22 13 6 3 3 20 57 240
2011 Not a person with a disability 16 21 28 17 11 3 3 30 40 2744
2008 Person with a disability 14 20 32 21 9 1 3 31 35 277
2008 Not a person with a disability 8 18 30 24 13 3 4 40 28 3065

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 30 26 11 11 1 3 23 49 159
2018 Not a person with a disability 15 24 31 19 8 1 2 28 40 1343
2017 Person with a disability 18 20 30 17 8 2 5 27 41 204
2017 Not a person with a disability 15 24 32 15 9 1 3 26 41 1723
2014 Person with a disability 24 22 35 11 3 1 5 14 48 161
2014 Not a person with a disability 26 23 25 12 8 2 2 22 51 1474
2011 Person with a disability 21 30 25 12 6 2 4 18 55 240
2011 Not a person with a disability 20 24 28 14 7 3 5 23 47 2746
2008 Person with a disability 18 26 28 15 8 1 5 25 46 276
2008 Not a person with a disability 15 24 29 16 8 3 4 26 42 3068

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 20 33 18 13 1 1 31 35 159
2018 Not a person with a disability 10 18 33 25 12 1 2 38 29 1333
2017 Person with a disability 16 20 32 18 10 1 4 29 38 202
2017 Not a person with a disability 11 18 31 22 13 1 3 37 31 1717
2014 Person with a disability 30 16 18 27 4 1 6 33 49 160
2014 Not a person with a disability 20 18 31 19 9 1 2 29 39 1467
2011 Person with a disability 20 22 32 15 6 2 3 22 44 239
2011 Not a person with a disability 14 19 31 19 10 2 4 32 35 2735
2008 Person with a disability 13 16 35 22 10 1 4 33 30 278
2008 Not a person with a disability 9 17 33 25 11 1 4 37 27 3060

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 27 18 12 7 1 3 20 61 160
2018 Not a person with a disability 19 25 29 15 8 2 2 24 46 1343
2017 Person with a disability 26 28 20 13 8 0 4 22 57 205
2017 Not a person with a disability 21 23 26 14 12 2 3 27 46 1723
2014 Person with a disability 40 18 18 15 3 1 6 18 63 160
2014 Not a person with a disability 31 25 24 9 7 1 2 17 58 1479
2011 Person with a disability 39 28 20 6 5 0 2 11 68 239
2011 Not a person with a disability 26 25 24 13 9 1 3 22 53 2747
2008 Person with a disability 24 27 26 14 6 1 3 20 53 277
2008 Not a person with a disability 15 24 30 17 10 1 3 28 40 3073

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 23 28 13 7 3 1 21 50 159
2018 Not a person with a disability 15 22 29 20 11 2 2 32 38 1341
2017 Person with a disability 19 24 27 15 6 7 4 23 47 202
2017 Not a person with a disability 12 20 29 21 12 3 4 36 34 1725
2014 Person with a disability 19 18 18 28 8 3 6 40 40 161
2014 Not a person with a disability 16 18 28 21 11 3 4 35 35 1474
2011 Person with a disability 17 26 22 17 12 2 4 30 46 238
2011 Not a person with a disability 11 19 28 23 12 2 4 37 33 2734
2008 Person with a disability 18 22 22 22 10 3 3 34 43 275
2008 Not a person with a disability 11 22 27 21 12 3 4 36 35 3065

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 27 9 6 1 1 16 57 160
2018 Not a person with a disability 17 26 35 14 5 1 1 20 44 1347
2017 Person with a disability 25 27 29 10 4 3 3 14 55 205
2017 Not a person with a disability 18 25 34 13 7 1 2 21 44 1720
2014 Person with a disability 29 17 30 14 4 1 6 19 50 161
2014 Not a person with a disability 21 28 29 13 6 1 2 20 50 1470

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 24 12 16 22 0 0 50 38 160
2018 Not a person with a disability 37 32 9 13 8 1 0 69 21 1343
2017 Person with a disability 35 24 11 16 14 0 1 59 30 205
2017 Not a person with a disability 42 30 9 10 9 1 0 73 19 1734
2014 Person with a disability 34 21 11 16 15 2 0 57 32 161
2014 Not a person with a disability 39 32 9 10 8 1 0 72 19 1478

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 39 10 10 7 1 0 72 17 159
2018 Not a person with a disability 44 36 7 9 3 0 0 80 13 1349
2017 Person with a disability 42 29 9 13 8 0 0 71 20 205
2017 Not a person with a disability 44 36 8 8 4 0 0 80 11 1729
2014 Person with a disability 33 37 8 10 11 1 0 70 22 161
2014 Not a person with a disability 41 37 9 10 3 0 0 78 13 1478

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 30 19 11 8 0 1 61 19 159
2018 Not a person with a disability 37 39 13 5 4 2 0 77 9 1347

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 30 18 11 8 3 0 62 20 159
2018 Not a person with a disability 39 38 13 5 2 3 0 80 7 1343
2017 Person with a disability 34 28 16 10 6 5 1 65 18 205
2017 Not a person with a disability 38 36 15 4 3 4 1 76 8 1728
2014 Person with a disability 32 27 16 11 6 7 1 64 18 161
2014 Not a person with a disability 36 34 18 3 2 5 1 75 5 1477

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 30 19 9 13 2 0 59 22 159
2018 Not a person with a disability 37 42 12 5 2 2 0 81 7 1341
2017 Person with a disability 29 30 15 15 8 3 0 62 23 205
2017 Not a person with a disability 39 39 12 6 2 2 0 80 9 1733
2014 Person with a disability 34 25 13 12 13 3 0 61 25 161
2014 Not a person with a disability 37 39 13 6 3 2 0 78 9 1480
2011 Person with a disability 17 38 18 13 12 1 0 55 26 240
2011 Not a person with a disability 29 41 18 6 4 3 0 72 10 2758

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 38 12 11 9 1 0 67 20 158
2018 Not a person with a disability 46 37 9 5 3 0 0 83 7 1344
2017 Person with a disability 33 38 9 13 8 0 0 71 20 205
2017 Not a person with a disability 46 35 9 7 3 0 0 82 10 1731
2014 Person with a disability 31 27 12 16 13 1 0 59 29 161
2014 Not a person with a disability 38 40 11 7 5 0 0 77 12 1477
2011 Person with a disability 22 33 16 18 12 0 0 55 29 237
2011 Not a person with a disability 35 41 13 6 4 0 0 77 11 2750
2008 Person with a disability 34 38 10 11 5 1 0 74 16 279
2008 Not a person with a disability 38 42 11 6 3 1 0 80 9 3094

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 26 21 18 16 2 2 43 36 160
2018 Not a person with a disability 21 30 20 13 9 5 3 55 23 1347
2017 Person with a disability 25 31 11 13 16 3 1 58 30 205
2017 Not a person with a disability 27 29 16 10 10 6 3 61 23 1732
2014 Person with a disability 26 16 14 11 23 5 5 46 38 160
2014 Not a person with a disability 27 29 18 10 8 4 3 60 20 1478

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 34 9 14 16 1 1 60 31 159
2018 Not a person with a disability 28 39 14 11 5 2 0 69 16 1338
2017 Person with a disability 30 35 10 13 10 2 1 66 24 205
2017 Not a person with a disability 36 35 12 9 6 2 1 73 15 1730
2014 Person with a disability 38 22 16 5 18 1 0 61 23 161
2014 Not a person with a disability 35 37 14 7 4 3 1 74 12 1479
2011 Person with a disability 29 34 9 12 11 3 1 66 24 237
2011 Not a person with a disability 35 36 12 9 4 4 1 74 14 2758
2008 Person with a disability 32 31 12 14 6 3 2 67 21 278
2008 Not a person with a disability 34 36 12 8 4 5 1 75 13 3096

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 34 24 10 11 1 1 54 21 157
2018 Not a person with a disability 29 37 20 9 4 1 0 67 13 1333

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 13 15 19 33 5 1 28 56 160
2018 Not a person with a disability 19 23 21 13 13 9 2 47 30 1339
2017 Person with a disability 18 12 17 23 23 5 2 33 49 205
2017 Not a person with a disability 19 24 17 16 12 9 2 48 32 1733
2014 Person with a disability 19 14 11 17 28 6 4 37 51 161
2014 Not a person with a disability 16 25 17 18 12 9 4 47 34 1477
2011 Person with a disability 11 20 15 22 24 7 1 34 49 239
2011 Not a person with a disability 16 25 20 16 11 9 2 47 31 2765

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 35 65 160
2018 Not a person with a disability 14 86 1345

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 56
2018 Not a person with a disability 54 191

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 69 56
2018 Not a person with a disability 52 191

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 56
2018 Not a person with a disability 14 191

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 31 56
2018 Not a person with a disability 41 191

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 56
2018 Not a person with a disability 34 191

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 56 56
2018 Not a person with a disability 42 191

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 56
2018 Not a person with a disability 38 191

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 56
2018 Not a person with a disability 29 191

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 55 56
2018 Not a person with a disability 54 191

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 56
2018 Not a person with a disability 29 191

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 56
2018 Not a person with a disability 10 191

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 66 56
2018 Not a person with a disability 42 191

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 56
2018 Not a person with a disability 23 191

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 56
2018 Not a person with a disability 15 191

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 56
2018 Not a person with a disability 53 190

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 56
2018 Not a person with a disability 26 190

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 56
2018 Not a person with a disability 5 190

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 56
2018 Not a person with a disability 17 190

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 56
2018 Not a person with a disability 4 190

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 56
2018 Not a person with a disability 4 190

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 56
2018 Not a person with a disability 11 190

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 56
2018 Not a person with a disability 8 190

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 56
2018 Not a person with a disability 30 190

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 47
2018 Not a person with a disability 21 182

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 47
2018 Not a person with a disability 8 182

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 47
2018 Not a person with a disability 12 182

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 47
2018 Not a person with a disability 6 182

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 47
2018 Not a person with a disability 27 182

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 65 47
2018 Not a person with a disability 41 182

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 62 47
2018 Not a person with a disability 53 182

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 47
2018 Not a person with a disability 13 182

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 15 25 12 22 16 3 27 42 160
2018 Not a person with a disability 15 17 24 8 7 25 4 45 21 1347
2017 Person with a disability 11 13 24 13 15 19 5 31 37 205
2017 Not a person with a disability 15 15 20 7 7 27 9 46 22 1734
2014 Person with a disability 8 14 20 6 25 22 5 30 42 161
2014 Not a person with a disability 13 17 24 7 6 28 6 45 19 1478

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 29 19 14 15 5 1 50 31 160
2018 Not a person with a disability 27 32 19 10 4 8 1 64 15 1345
2017 Person with a disability 22 20 21 11 14 11 0 48 27 205
2017 Not a person with a disability 27 28 19 6 5 12 1 64 13 1733
2014 Person with a disability 19 21 13 14 19 12 2 46 39 161
2014 Not a person with a disability 22 28 22 8 5 14 1 59 15 1476
2011 Person with a disability 23 35 19 10 8 4 0 60 19 241
2011 Not a person with a disability 31 36 16 7 3 6 0 72 11 2743

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 35 65 159
2018 Not a person with a disability 5 95 1341

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 55
2018 Not a person with a disability 34 61

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 82 55
2018 Not a person with a disability 76 61

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 55
2018 Not a person with a disability 15 62

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 55
2018 Not a person with a disability 24 62

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 55
2018 Not a person with a disability 37 62

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 55
2018 Not a person with a disability 16 62

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 55
2018 Not a person with a disability 17 62

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 55
2018 Not a person with a disability 30 62

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 55
2018 Not a person with a disability 11 62

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 55
2018 Not a person with a disability 17 62

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 55
2018 Not a person with a disability 0 62

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 55
2018 Not a person with a disability 11 62

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 55
2018 Not a person with a disability 13 62

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 55
2018 Not a person with a disability 52 62

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 45
2018 Not a person with a disability 19 54

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 45
2018 Not a person with a disability 21 54

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 45
2018 Not a person with a disability 29 54

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 61 45
2018 Not a person with a disability 51 54

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 65 45
2018 Not a person with a disability 56 54

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 45
2018 Not a person with a disability 11 54

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 13 27 12 15 18 2 32 34 159
2018 Not a person with a disability 17 18 25 4 3 29 4 52 9 1347
2017 Person with a disability 13 16 24 10 9 26 3 40 26 205
2017 Not a person with a disability 17 15 22 2 2 34 8 54 7 1735
2014 Person with a disability 11 16 20 6 13 27 6 41 28 161
2014 Not a person with a disability 15 15 26 2 2 34 7 50 7 1478

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 21 22 15 12 4 1 49 28 160
2018 Not a person with a disability 29 32 21 4 2 11 1 69 7 1343
2017 Person with a disability 23 22 20 11 7 16 1 54 22 205
2017 Not a person with a disability 31 30 17 3 2 14 2 73 6 1734
2014 Person with a disability 21 24 19 11 10 14 2 53 24 160
2014 Not a person with a disability 25 27 25 2 2 16 2 64 6 1474
2011 Person with a disability 27 37 19 9 3 6 0 68 12 239
2011 Not a person with a disability 36 38 13 4 1 7 0 80 5 2756
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 21 13 8 12 0 0 67 20 159
2018 Not a person with a disability 55 25 9 5 4 0 0 81 10 1335
2017 Person with a disability 53 17 11 7 12 1 0 71 19 205
2017 Not a person with a disability 58 22 10 4 4 1 0 82 8 1732

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 37 11 8 7 0 0 74 15 159
2018 Not a person with a disability 47 39 8 4 2 1 0 86 6 1341
2017 Person with a disability 38 32 13 12 6 1 0 70 18 203
2017 Not a person with a disability 44 40 8 5 3 0 0 84 7 1735

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 25 19 16 25 0 0 41 41 159
2018 Not a person with a disability 27 35 13 14 10 1 0 63 24 1348
2017 Person with a disability 14 30 12 22 20 1 0 45 43 203
2017 Not a person with a disability 21 40 13 13 11 2 0 62 25 1733

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 21 21 11 23 0 1 43 35 159
2018 Not a person with a disability 18 27 22 13 20 0 1 45 33 1347
2017 Person with a disability 17 20 19 14 28 1 1 37 44 203
2017 Not a person with a disability 18 22 20 18 22 0 1 40 40 1732

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 20 18 22 31 0 0 30 53 159
2018 Not a person with a disability 13 25 27 17 17 0 0 38 34 1346
2017 Person with a disability 12 23 21 16 27 0 1 35 44 202
2017 Not a person with a disability 16 23 26 16 17 0 1 40 34 1732

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 23 24 18 17 1 1 41 35 157
2018 Not a person with a disability 20 29 26 14 10 0 1 49 24 1338
2017 Person with a disability 20 25 21 13 17 0 4 47 31 203
2017 Not a person with a disability 23 27 23 14 11 0 3 51 25 1724

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 16 18 16 36 0 0 30 52 157
2018 Not a person with a disability 14 24 23 18 21 0 0 38 39 1338
2017 Person with a disability 6 23 19 21 29 0 2 29 51 205
2017 Not a person with a disability 16 23 21 18 20 0 1 40 39 1730

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 17 12 5 6 0 8 75 12 158
2018 Not a person with a disability 49 23 11 5 4 0 8 79 9 1336
2017 Person with a disability 43 24 10 8 4 1 11 76 13 203
2017 Not a person with a disability 49 22 11 4 3 0 11 80 8 1728

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 23 25 18 16 0 2 41 34 158
2018 Not a person with a disability 30 27 22 9 11 0 1 57 21 1343
2017 Person with a disability 20 28 17 18 17 0 0 48 35 201
2017 Not a person with a disability 29 30 22 11 8 0 0 59 19 1727

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 34 23 15 15 1 0 46 31 158
2018 Not a person with a disability 22 39 21 10 6 1 1 62 17 1342
2017 Person with a disability 17 33 20 13 14 1 2 51 28 202
2017 Not a person with a disability 27 33 22 10 6 0 1 61 17 1729

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 26 24 23 16 1 0 36 39 158
2018 Not a person with a disability 15 32 27 16 9 0 1 48 25 1344
2017 Person with a disability 12 24 27 21 14 2 1 37 36 202
2017 Not a person with a disability 19 30 25 14 10 1 1 50 25 1725

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 19 25 21 12 1 0 43 33 157
2018 Not a person with a disability 24 30 25 11 8 0 1 55 20 1344
2017 Person with a disability 15 35 20 14 13 2 2 52 27 201
2017 Not a person with a disability 25 30 23 12 8 0 1 56 21 1727

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 24 19 17 22 0 0 41 40 158
2018 Not a person with a disability 20 29 26 14 10 0 1 49 25 1343
2017 Person with a disability 18 25 17 20 18 1 1 44 38 200
2017 Not a person with a disability 22 30 23 14 10 0 1 53 24 1723

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 20 18 10 13 0 2 59 23 158
2018 Not a person with a disability 49 25 12 6 5 0 1 76 12 1341
2017 Person with a disability 43 19 14 14 10 0 0 62 24 203
2017 Not a person with a disability 53 23 13 5 4 0 1 77 9 1734

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 15 21 7 15 0 1 57 22 158
2018 Not a person with a disability 70 14 6 3 2 1 5 88 5 1333

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 19 15 11 13 1 1 61 24 158
2018 Not a person with a disability 70 14 7 2 4 1 2 87 6 1338
2017 Person with a disability 52 19 11 7 8 0 2 73 16 203
2017 Not a person with a disability 74 12 6 3 2 1 3 89 5 1733

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 26 18 6 4 0 0 72 10 158
2018 Not a person with a disability 55 27 12 3 2 0 1 83 6 1345
2017 Person with a disability 49 25 16 5 2 0 2 76 8 202
2017 Not a person with a disability 55 30 8 3 3 0 2 86 5 1732

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 20 16 9 18 0 0 57 27 156
2018 Not a person with a disability 57 21 10 6 5 0 1 79 11 1338
2017 Person with a disability 48 20 13 6 10 1 1 69 17 203
2017 Not a person with a disability 63 19 7 5 4 0 2 84 9 1722

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 6 3 3 0 0 45 89 5 157
2018 Not a person with a disability 51 11 5 2 0 0 30 89 3 1335
2017 Person with a disability 50 6 6 0 0 1 37 89 2 203
2017 Not a person with a disability 54 10 4 2 1 0 29 91 4 1731

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 23 12 6 7 0 7 73 13 158
2018 Not a person with a disability 61 21 9 3 2 0 4 85 5 1339
2017 Person with a disability 50 17 13 7 7 1 5 71 14 199
2017 Not a person with a disability 63 19 7 3 1 0 6 88 5 1726

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 17 10 5 7 0 6 78 12 159
2018 Not a person with a disability 70 14 6 3 4 0 3 87 7 1343
2017 Person with a disability 56 19 10 5 5 1 3 79 11 203
2017 Not a person with a disability 63 17 7 4 5 1 4 83 9 1736

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 35 18 9 7 1 1 65 16 159
2018 Not a person with a disability 51 31 12 3 1 0 2 83 4 1341
2017 Person with a disability 38 29 15 11 4 1 1 69 15 204
2017 Not a person with a disability 53 29 11 3 2 0 2 84 5 1732

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 21 29 26 19 0 0 26 45 159
2018 Not a person with a disability 14 32 34 13 7 0 0 46 20 1349
2017 Person with a disability 6 16 40 21 18 0 0 22 39 204
2017 Not a person with a disability 12 30 37 14 7 0 0 42 21 1732

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 29 28 10 2 0 0 12 60 158
2018 Not a person with a disability 14 22 37 20 7 0 0 28 36 1335
2017 Person with a disability 25 31 28 13 3 0 0 16 56 205
2017 Not a person with a disability 11 24 38 18 9 0 0 27 35 1725
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 24 21 12 18 3 0 24 76 160
2018 Not a person with a disability 26 26 22 11 13 1 0 26 74 1345
2017 Person with a disability 21 20 24 14 19 3 1 22 78 204
2017 Not a person with a disability 24 23 20 13 17 2 0 25 75 1734

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 120
2018 Not a person with a disability 24 980
2017 Person with a disability 21 156
2017 Not a person with a disability 26 1265

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 45 120
2018 Not a person with a disability 42 980
2017 Person with a disability 36 156
2017 Not a person with a disability 39 1265

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 120
2018 Not a person with a disability 25 980
2017 Person with a disability 28 156
2017 Not a person with a disability 18 1265

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 120
2018 Not a person with a disability 43 980
2017 Person with a disability 36 156
2017 Not a person with a disability 46 1265

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 120
2018 Not a person with a disability 5 980
2017 Person with a disability 9 156
2017 Not a person with a disability 5 1265

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 120
2018 Not a person with a disability 35 980

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 120
2018 Not a person with a disability 33 980
2017 Person with a disability 41 156
2017 Not a person with a disability 40 1265

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 5 30 18 10 7 30 120
2018 Not a person with a disability 3 38 22 12 4 20 945
2017 Person with a disability 4 38 24 10 8 15 156
2017 Not a person with a disability 5 44 21 12 5 14 1254

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 29 71 120
2018 Not a person with a disability 32 68 974

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 12 16 11 20 0 8 49 34 160
2018 Not a person with a disability 40 18 16 9 10 1 7 62 20 1341

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 16 11 16 41 1 6 27 61 119
2018 Not a person with a disability 10 22 18 20 25 1 4 33 47 973
2017 Person with a disability 8 25 14 17 30 1 5 35 50 156
2017 Not a person with a disability 11 22 12 18 29 2 7 36 51 1272

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 9 13 11 55 1 6 16 70 120
2018 Not a person with a disability 3 13 14 20 46 1 4 17 69 974
2017 Person with a disability 2 7 14 13 58 2 4 10 75 156
2017 Not a person with a disability 4 8 10 19 52 2 6 13 76 1271
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