2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 40 9 12 3 0 0 76 15 56
2018 Non-Aboriginal 35 42 10 8 4 0 0 77 12 1441
2017 Aboriginal 42 40 9 4 4 0 0 82 9 69
2017 Non-Aboriginal 36 43 9 8 5 0 0 79 12 1871
2014 Aboriginal 35 42 6 14 5 0 0 76 18 65
2014 Non-Aboriginal 30 42 11 10 7 0 0 72 17 1574
2011 Aboriginal 42 40 8 3 8 0 0 82 11 104
2011 Non-Aboriginal 39 37 11 8 5 0 0 76 13 2908
2008 Aboriginal 42 34 12 6 6 0 0 76 12 117
2008 Non-Aboriginal 42 41 8 6 3 0 0 83 9 3241

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 37 12 17 13 2 0 57 31 57
2018 Non-Aboriginal 29 36 14 12 10 0 0 65 21 1440
2017 Aboriginal 29 26 17 16 11 0 0 55 27 69
2017 Non-Aboriginal 28 37 13 12 10 0 0 65 22 1870

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 60 29 9 0 2 0 0 89 2 57
2018 Non-Aboriginal 51 33 10 4 1 0 0 84 5 1431
2017 Aboriginal 68 22 5 5 0 0 0 90 5 69
2017 Non-Aboriginal 55 33 7 3 1 0 0 89 4 1870
2014 Aboriginal 73 15 4 4 3 0 0 88 7 65
2014 Non-Aboriginal 60 26 8 3 2 0 0 87 6 1574
2011 Aboriginal 65 26 5 2 2 0 0 91 4 103
2011 Non-Aboriginal 62 29 6 2 1 0 0 90 4 2912

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 40 13 8 0 0 0 80 8 57
2018 Non-Aboriginal 40 38 12 7 3 0 0 78 10 1441
2017 Aboriginal 47 34 10 6 3 0 0 81 9 69
2017 Non-Aboriginal 41 39 10 6 4 0 0 81 10 1870
2014 Aboriginal 53 26 7 7 7 0 0 79 14 65
2014 Non-Aboriginal 41 36 10 9 4 0 0 77 13 1569
2011 Aboriginal 41 37 12 5 4 0 0 79 9 104
2011 Non-Aboriginal 43 39 8 6 3 0 0 83 10 2921
2008 Aboriginal 47 37 6 8 2 0 0 84 10 117
2008 Non-Aboriginal 49 38 7 4 2 0 0 87 6 3268

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 39 15 10 13 0 0 62 23 57
2018 Non-Aboriginal 33 30 17 12 8 0 0 64 20 1441
2017 Aboriginal 31 26 16 16 11 0 0 57 27 69
2017 Non-Aboriginal 32 32 17 11 8 0 0 65 19 1870
2014 Aboriginal 25 25 17 17 15 0 0 50 32 65
2014 Non-Aboriginal 21 30 19 15 15 0 0 51 30 1575
2011 Aboriginal 20 32 21 11 15 0 1 52 26 104
2011 Non-Aboriginal 27 34 18 12 7 1 0 62 20 2907

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 40 19 12 10 0 0 59 22 55
2018 Non-Aboriginal 31 35 16 11 6 0 0 66 18 1434
2017 Aboriginal 29 26 17 18 10 0 0 55 27 69
2017 Non-Aboriginal 31 35 16 11 6 0 0 67 18 1873
2014 Aboriginal 27 24 16 16 17 0 0 51 32 65
2014 Non-Aboriginal 21 30 19 16 14 0 0 52 30 1575
2011 Aboriginal 21 34 20 10 13 1 0 56 24 103
2011 Non-Aboriginal 25 38 17 13 7 0 0 63 20 2904
2008 Aboriginal 29 34 11 17 7 2 0 65 25 118
2008 Non-Aboriginal 37 40 11 8 3 1 0 77 11 3265

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 18 32 10 15 3 0 41 26 57
2018 Non-Aboriginal 30 25 18 15 10 3 0 56 25 1444
2017 Aboriginal 31 21 16 22 8 1 0 53 31 69
2017 Non-Aboriginal 31 24 18 13 10 4 0 57 24 1870
2014 Aboriginal 29 20 19 19 13 0 0 49 32 65
2014 Non-Aboriginal 25 23 19 14 13 6 1 51 28 1575
2011 Aboriginal 28 20 15 14 19 4 0 50 34 104
2011 Non-Aboriginal 30 26 16 13 10 5 1 59 25 2903
2008 Aboriginal 27 29 10 15 17 3 0 58 32 118
2008 Non-Aboriginal 34 29 16 10 6 5 1 66 17 3262
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 26 8 2 8 2 0 82 10 57
2018 Non-Aboriginal 43 29 14 6 6 1 0 74 12 1434
2017 Aboriginal 47 23 7 12 9 2 0 71 21 69
2017 Non-Aboriginal 46 28 11 7 5 2 1 76 13 1871
2014 Aboriginal 58 18 7 5 7 1 4 80 12 65
2014 Non-Aboriginal 49 26 10 6 6 2 1 77 13 1573
2011 Aboriginal 38 31 7 11 11 1 1 71 23 104
2011 Non-Aboriginal 41 33 13 7 5 2 0 75 12 2914
2008 Aboriginal 41 25 13 8 10 4 0 69 18 118
2008 Non-Aboriginal 41 32 12 8 5 2 1 75 13 3266

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 16 12 9 7 2 0 72 16 56
2018 Non-Aboriginal 40 30 12 11 7 0 0 71 18 1433
2017 Aboriginal 42 28 9 12 9 0 0 70 21 68
2017 Non-Aboriginal 42 32 9 9 7 0 0 74 16 1869
2014 Aboriginal 55 23 4 8 8 0 2 79 16 65
2014 Non-Aboriginal 45 28 11 9 7 0 0 73 16 1575
2011 Aboriginal 34 37 9 6 13 1 1 72 19 103
2011 Non-Aboriginal 37 37 10 9 6 0 0 75 15 2911
2008 Aboriginal 41 25 9 12 9 3 1 68 22 118
2008 Non-Aboriginal 40 35 10 9 6 1 0 75 15 3265

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 46 26 12 7 8 2 0 73 15 57
2018 Non-Aboriginal 45 26 11 10 7 0 0 71 17 1440
2017 Aboriginal 51 26 2 9 13 0 0 76 22 69
2017 Non-Aboriginal 51 24 9 8 7 0 0 76 15 1862
2014 Aboriginal 59 16 7 12 5 0 0 75 17 65
2014 Non-Aboriginal 53 23 10 7 7 0 0 76 14 1572

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 28 19 7 8 8 0 63 16 57
2018 Non-Aboriginal 27 31 18 11 6 7 0 62 18 1447
2017 Aboriginal 35 20 11 16 10 8 0 59 29 69
2017 Non-Aboriginal 29 32 16 8 6 8 0 67 16 1870
2014 Aboriginal 18 21 22 11 20 8 0 43 34 65
2014 Non-Aboriginal 19 26 21 13 13 8 0 49 28 1575
2011 Aboriginal 16 29 25 10 13 6 1 49 25 103
2011 Non-Aboriginal 19 31 22 12 9 7 1 53 22 2914

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 36 8 18 13 5 0 59 33 57
2018 Non-Aboriginal 23 32 18 15 10 2 0 56 26 1443
2017 Aboriginal 26 29 13 16 13 3 0 57 30 69
2017 Non-Aboriginal 24 32 17 15 9 2 0 58 25 1869
2014 Aboriginal 16 22 17 14 30 1 0 38 45 65
2014 Non-Aboriginal 14 23 20 19 20 3 1 39 41 1574
2011 Aboriginal 12 31 17 14 26 0 0 44 40 103
2011 Non-Aboriginal 16 28 21 18 13 3 0 46 32 2904
2008 Aboriginal 26 28 12 14 14 7 0 57 30 115
2008 Non-Aboriginal 24 35 17 13 8 3 0 61 21 3257

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 13 29 20 13 20 5 0 44 35 57
2018 Non-Aboriginal 14 27 20 20 13 6 0 44 35 1444
2017 Aboriginal 19 25 15 19 19 3 0 45 40 68
2017 Non-Aboriginal 16 27 19 20 12 6 1 46 34 1869
2014 Aboriginal 15 16 17 14 35 3 0 32 51 65
2014 Non-Aboriginal 11 19 20 22 23 5 0 31 48 1573
2011 Aboriginal 8 28 19 16 27 2 1 37 44 103
2011 Non-Aboriginal 10 27 23 21 13 7 0 39 36 2909
2008 Aboriginal 15 25 21 20 14 5 0 43 35 118
2008 Non-Aboriginal 13 34 19 18 9 7 0 50 29 3259

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 27 12 23 22 5 0 41 46 57
2018 Non-Aboriginal 14 26 19 23 16 2 0 41 40 1443
2017 Aboriginal 22 20 19 15 22 1 0 42 38 69
2017 Non-Aboriginal 16 30 16 21 13 3 0 48 35 1865
2014 Aboriginal 16 16 14 16 36 1 0 33 53 65
2014 Non-Aboriginal 10 21 16 23 25 4 0 33 50 1571
2011 Aboriginal 9 30 14 21 24 2 0 39 46 101
2011 Non-Aboriginal 12 31 17 22 15 3 0 44 38 2910
2008 Aboriginal 13 34 8 25 14 5 0 50 42 118
2008 Non-Aboriginal 17 39 14 19 8 3 0 58 28 3260
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 14 27 16 16 2 0 40 33 57
2018 Non-Aboriginal 23 33 16 16 11 0 0 56 27 1448
2017 Aboriginal 29 23 17 13 17 0 0 52 31 69
2017 Non-Aboriginal 25 35 16 13 10 0 0 60 24 1869
2014 Aboriginal 23 31 13 19 13 0 0 55 32 65
2014 Non-Aboriginal 21 35 17 14 13 0 0 55 27 1574
2011 Aboriginal 21 30 15 15 19 0 0 51 35 104
2011 Non-Aboriginal 21 36 18 14 10 0 0 57 25 2920

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 34 13 13 12 0 0 62 25 57
2018 Non-Aboriginal 26 41 14 13 5 0 0 67 19 1451
2017 Aboriginal 36 36 7 16 4 0 0 72 21 68
2017 Non-Aboriginal 30 41 13 11 6 0 0 70 17 1870

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 5 17 30 26 10 2 18 62 57
2018 Non-Aboriginal 11 18 20 20 16 13 2 34 42 1445
2017 Aboriginal 12 20 9 13 25 21 0 40 49 69
2017 Non-Aboriginal 9 18 17 21 15 18 2 34 45 1867
2014 Aboriginal 6 25 10 20 25 14 0 36 53 65
2014 Non-Aboriginal 11 19 17 18 17 15 2 37 42 1575

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 26 15 3 17 0 0 66 20 57
2018 Non-Aboriginal 34 32 13 11 8 1 1 67 19 1440
2017 Aboriginal 42 29 7 9 13 0 0 71 22 69
2017 Non-Aboriginal 38 33 11 10 8 0 0 71 17 1871
2014 Aboriginal 53 31 6 4 7 0 0 83 11 65
2014 Non-Aboriginal 41 31 10 9 7 1 0 73 16 1575
2011 Aboriginal 38 31 9 9 12 0 1 70 21 104
2011 Non-Aboriginal 34 36 14 10 6 0 0 70 16 2920
2008 Aboriginal 32 30 12 12 12 2 0 63 24 118
2008 Non-Aboriginal 34 36 12 10 7 1 0 70 17 3265

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 30 22 10 0 19 0 62 12 10
2017 Non-Aboriginal 25 34 15 12 5 4 5 66 18 332
2014 Non-Aboriginal 31 31 14 9 8 1 5 66 18 297

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 40 7 19 13 0 0 62 32 57
2018 Non-Aboriginal 17 46 9 19 8 0 0 64 27 1449
2017 Aboriginal 19 44 8 17 10 0 1 64 27 69
2017 Non-Aboriginal 20 42 11 19 9 0 0 62 28 1867
2014 Aboriginal 21 25 16 23 15 0 1 46 38 65
2014 Non-Aboriginal 19 37 11 20 13 0 0 56 33 1574
2011 Aboriginal 23 38 11 14 14 0 1 61 28 104
2011 Non-Aboriginal 25 39 14 14 7 0 1 65 22 2920
2008 Aboriginal 20 43 10 18 6 1 1 65 24 117
2008 Non-Aboriginal 26 43 11 13 6 0 1 70 19 3256

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 35 15 9 2 0 0 74 12 56
2018 Non-Aboriginal 39 39 10 8 4 0 0 78 12 1441
2017 Aboriginal 40 38 6 8 7 1 0 79 15 69
2017 Non-Aboriginal 39 40 9 8 4 0 0 80 12 1869
2014 Aboriginal 46 41 4 6 3 0 0 87 9 65
2014 Non-Aboriginal 39 37 11 8 5 0 0 76 13 1574
2011 Aboriginal 42 32 13 8 5 0 0 75 13 103
2011 Non-Aboriginal 43 36 10 7 4 0 0 79 11 2910
2008 Aboriginal 36 43 7 8 6 0 0 79 14 117
2008 Non-Aboriginal 41 39 10 6 3 0 0 80 9 3262

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 49 28 8 7 7 0 0 78 14 56
2018 Non-Aboriginal 45 37 8 7 3 0 0 82 10 1428
2017 Aboriginal 53 25 6 6 9 1 0 79 15 69
2017 Non-Aboriginal 47 37 6 7 3 0 0 84 10 1869
2014 Aboriginal 54 36 6 3 1 0 0 90 4 65
2014 Non-Aboriginal 46 35 7 7 5 0 0 81 12 1572
2011 Aboriginal 50 31 9 8 0 1 1 82 8 104
2011 Non-Aboriginal 47 37 7 6 4 0 0 84 10 2918
2008 Aboriginal 46 32 6 5 9 1 0 79 14 117
2008 Non-Aboriginal 46 39 6 5 3 0 0 85 9 3266

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 23 18 14 27 5 0 37 44 56
2018 Non-Aboriginal 17 28 19 20 13 3 0 47 34 1435
2017 Aboriginal 19 20 18 21 13 9 0 43 38 69
2017 Non-Aboriginal 19 30 17 18 13 3 0 51 32 1871
2014 Aboriginal 13 25 17 20 21 3 0 39 43 64
2014 Non-Aboriginal 13 24 19 20 18 4 2 39 40 1574
2011 Aboriginal 16 26 19 18 19 1 1 43 37 104
2011 Non-Aboriginal 18 31 18 16 13 3 1 51 30 2914
2008 Aboriginal 18 25 18 15 19 4 0 46 35 118
2008 Non-Aboriginal 21 37 16 15 8 2 1 60 23 3264

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 13 6 24 34 5 0 33 61 57
2018 Non-Aboriginal 17 28 15 17 19 2 2 47 38 1440
2017 Aboriginal 18 14 14 19 25 7 3 36 48 69
2017 Non-Aboriginal 17 25 15 17 19 3 2 45 39 1868
2014 Aboriginal 10 22 17 22 27 0 3 33 50 65
2014 Non-Aboriginal 11 20 18 19 24 5 4 34 47 1574
2011 Aboriginal 9 26 11 17 31 2 4 37 51 103
2011 Non-Aboriginal 11 23 18 18 22 3 5 37 44 2920
2008 Aboriginal 16 17 18 17 24 5 3 36 45 117
2008 Non-Aboriginal 16 30 15 18 15 2 4 49 35 3264

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 40 6 18 11 2 0 64 30 56
2018 Non-Aboriginal 23 38 13 15 11 0 0 61 26 1441
2017 Aboriginal 26 41 9 13 9 1 0 69 22 69
2017 Non-Aboriginal 26 36 12 14 10 0 0 63 25 1868
2014 Aboriginal 25 38 11 10 15 0 0 63 26 65
2014 Non-Aboriginal 20 38 11 14 16 0 1 59 30 1573
2011 Aboriginal 23 40 11 11 14 0 1 64 25 102
2011 Non-Aboriginal 26 38 14 13 8 0 1 65 21 2908

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 28 18 15 14 0 0 53 29 54
2018 Non-Aboriginal 26 34 17 12 10 0 0 60 23 1436
2017 Aboriginal 29 36 16 7 12 0 0 65 19 69
2017 Non-Aboriginal 29 34 15 12 10 0 0 64 22 1869
2014 Aboriginal 38 27 8 10 17 0 0 65 27 65
2014 Non-Aboriginal 25 33 16 13 13 0 0 58 26 1575

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 35 17 10 12 0 0 61 22 57
2018 Non-Aboriginal 27 37 15 13 8 0 0 64 21 1443
2017 Aboriginal 39 30 13 9 9 0 0 69 18 68
2017 Non-Aboriginal 31 37 13 11 8 0 0 68 20 1871
2014 Aboriginal 36 22 14 16 11 2 0 59 27 65
2014 Non-Aboriginal 27 33 15 14 11 0 0 60 25 1572
2011 Aboriginal 37 26 10 18 9 0 0 63 27 103
2011 Non-Aboriginal 33 39 12 10 5 0 0 73 15 2909

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 32 22 16 14 3 0 46 30 55
2018 Non-Aboriginal 16 36 21 14 9 3 0 54 24 1443
2017 Aboriginal 21 29 18 17 10 6 0 52 29 69
2017 Non-Aboriginal 18 33 20 15 9 4 0 54 25 1871

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 33 7 9 5 2 0 79 14 57
2018 Non-Aboriginal 42 32 10 9 7 0 0 74 16 1448
2017 Aboriginal 44 29 10 10 7 0 0 72 17 69
2017 Non-Aboriginal 42 32 8 9 7 0 0 75 17 1871
2014 Aboriginal 38 23 15 12 11 0 0 62 23 65
2014 Non-Aboriginal 37 30 11 12 9 1 1 68 21 1573
2011 Aboriginal 34 33 11 9 12 0 1 67 21 104
2011 Non-Aboriginal 38 35 11 9 6 1 1 74 15 2915

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 17 13 15 22 0 2 49 38 57
2018 Non-Aboriginal 28 26 19 13 13 0 1 55 26 1448
2017 Aboriginal 38 23 13 17 8 0 0 61 26 69
2017 Non-Aboriginal 27 30 17 13 11 0 1 58 24 1868
2014 Aboriginal 22 34 14 10 16 0 4 58 27 65
2014 Non-Aboriginal 25 27 22 10 14 0 1 53 25 1574
2011 Aboriginal 23 28 22 11 14 1 2 52 25 104
2011 Non-Aboriginal 31 28 20 10 9 0 1 60 20 2912
2008 Aboriginal 26 24 26 16 8 1 0 50 24 117
2008 Non-Aboriginal 29 31 21 10 7 0 1 61 18 3266

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 27 25 47 57
2018 Non-Aboriginal 27 37 36 1444
2017 Aboriginal 21 38 41 69
2017 Non-Aboriginal 25 38 37 1873
2014 Aboriginal 23 33 44 65
2014 Non-Aboriginal 26 38 37 1573
2011 Aboriginal 23 38 40 103
2011 Non-Aboriginal 22 48 30 2916

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Aboriginal 20 18 36 15 11 0 16
2018 Non-Aboriginal 16 34 29 5 11 5 385
2017 Aboriginal 14 27 33 6 14 7 15
2017 Non-Aboriginal 19 27 25 6 18 5 453
2014 Aboriginal 36 24 29 11 9999 0 17
2014 Non-Aboriginal 21 22 22 15 9999 20 381
2011 Aboriginal 22 21 35 9 9999 13 23
2011 Non-Aboriginal 30 20 32 8 9999 10 639
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 43 6 7 0 4 0 86 7 57
2018 Non-Aboriginal 44 41 8 5 2 0 0 86 7 1446
2017 Aboriginal 48 33 4 10 4 0 0 82 14 69
2017 Non-Aboriginal 43 41 9 4 3 0 0 84 7 1869
2014 Aboriginal 42 38 9 4 6 0 0 81 10 65
2014 Non-Aboriginal 36 37 14 8 5 1 0 73 13 1573
2011 Aboriginal 40 36 12 3 8 0 0 77 11 104
2011 Non-Aboriginal 35 42 12 6 3 1 0 78 9 2917
2008 Aboriginal 50 37 3 3 6 0 1 88 9 117
2008 Non-Aboriginal 48 38 8 4 2 0 0 87 5 3257

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 46 15 9 3 2 0 72 12 57
2018 Non-Aboriginal 24 44 16 11 5 1 0 69 15 1438
2017 Aboriginal 29 42 15 6 7 2 0 72 13 69
2017 Non-Aboriginal 30 42 14 9 4 1 0 72 13 1872
2014 Aboriginal 21 27 23 17 10 2 0 49 27 65
2014 Non-Aboriginal 16 31 20 18 12 3 1 49 31 1574
2011 Aboriginal 15 43 18 13 10 0 1 59 23 104
2011 Non-Aboriginal 24 42 17 11 5 2 0 67 16 2910

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 33 30 12 12 0 2 24 45 57
2018 Non-Aboriginal 14 31 34 14 6 1 1 20 46 1448
2017 Aboriginal 21 26 31 6 11 0 6 18 50 68
2017 Non-Aboriginal 16 27 33 15 7 0 2 22 44 1863
2014 Aboriginal 18 31 33 12 3 0 3 15 51 65
2014 Non-Aboriginal 20 30 31 12 5 1 1 17 51 1574
2011 Aboriginal 27 29 29 7 5 0 3 12 58 103
2011 Non-Aboriginal 19 30 29 13 7 1 2 20 50 2898
2008 Aboriginal 21 30 30 11 6 1 1 18 51 117
2008 Non-Aboriginal 11 29 35 16 7 0 2 23 41 3241

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 20 31 16 13 2 0 29 39 57
2018 Non-Aboriginal 12 24 30 21 9 2 1 32 37 1442
2017 Aboriginal 19 15 34 15 12 0 4 28 36 67
2017 Non-Aboriginal 12 21 31 19 12 2 2 33 35 1861
2014 Aboriginal 28 17 36 9 5 0 4 15 47 65
2014 Non-Aboriginal 22 27 28 14 7 2 2 21 50 1567
2011 Aboriginal 23 30 20 14 7 3 3 23 56 104
2011 Non-Aboriginal 16 22 28 17 11 3 3 30 41 2892
2008 Aboriginal 15 21 30 20 10 2 1 31 37 116
2008 Non-Aboriginal 9 18 30 24 13 3 4 39 28 3231

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 23 32 16 11 0 0 27 41 56
2018 Non-Aboriginal 15 25 30 18 8 1 2 27 42 1444
2017 Aboriginal 16 26 28 10 11 3 6 23 47 68
2017 Non-Aboriginal 15 23 32 16 9 1 3 26 41 1859
2014 Aboriginal 26 24 29 11 4 0 7 16 53 64
2014 Non-Aboriginal 26 23 26 13 8 2 3 21 51 1570
2011 Aboriginal 27 28 24 13 4 0 5 17 57 104
2011 Non-Aboriginal 20 24 28 14 7 3 5 23 48 2894
2008 Aboriginal 24 27 27 10 8 1 3 19 53 117
2008 Non-Aboriginal 15 24 29 16 8 3 4 26 42 3232

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 22 35 25 12 0 0 37 28 56
2018 Non-Aboriginal 11 18 33 24 12 1 2 37 30 1434
2017 Aboriginal 12 21 25 19 17 1 5 39 35 67
2017 Non-Aboriginal 12 18 31 22 13 1 3 36 31 1853
2014 Aboriginal 21 14 21 28 7 1 8 38 38 64
2014 Non-Aboriginal 21 18 30 19 9 1 2 29 40 1562
2011 Aboriginal 26 18 25 18 8 0 6 28 46 102
2011 Non-Aboriginal 14 19 31 19 10 2 4 31 36 2884
2008 Aboriginal 13 17 26 25 12 1 6 40 33 116
2008 Non-Aboriginal 9 17 34 24 11 1 3 37 28 3227

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 29 18 19 10 0 2 29 53 57
2018 Non-Aboriginal 21 25 28 14 8 2 2 23 48 1444
2017 Aboriginal 26 16 25 15 12 1 5 28 45 68
2017 Non-Aboriginal 21 24 25 13 11 2 3 26 48 1860
2014 Aboriginal 32 22 23 12 4 2 6 17 58 65
2014 Non-Aboriginal 32 25 24 9 7 1 2 17 59 1573
2011 Aboriginal 41 16 23 11 4 2 3 15 60 104
2011 Non-Aboriginal 26 26 24 12 8 1 3 21 54 2894
2008 Aboriginal 27 26 24 12 10 1 2 22 54 117
2008 Non-Aboriginal 16 24 30 17 10 1 3 28 41 3238

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 21 21 16 11 0 2 28 50 57
2018 Non-Aboriginal 15 22 29 19 10 2 2 31 39 1441
2017 Aboriginal 23 18 29 10 10 5 4 23 45 68
2017 Non-Aboriginal 12 20 28 21 12 3 4 35 35 1859
2014 Aboriginal 19 25 22 13 10 4 8 26 49 65
2014 Non-Aboriginal 16 17 28 22 11 3 4 35 35 1569
2011 Aboriginal 24 19 23 20 9 2 3 30 45 104
2011 Non-Aboriginal 12 20 28 22 12 2 4 37 33 2880
2008 Aboriginal 18 25 32 13 9 1 2 23 44 117
2008 Non-Aboriginal 11 22 27 21 12 3 4 36 35 3228

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 15 48 8 5 0 0 13 40 57
2018 Non-Aboriginal 18 27 34 14 5 1 1 19 46 1448
2017 Aboriginal 21 26 35 7 9 0 2 17 48 69
2017 Non-Aboriginal 18 26 33 13 7 2 2 20 46 1856
2014 Aboriginal 24 17 20 24 7 0 8 34 45 64
2014 Non-Aboriginal 22 27 30 12 6 1 2 19 50 1566

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 30 10 16 11 2 0 61 28 57
2018 Non-Aboriginal 35 31 9 13 10 1 0 68 23 1444
2017 Aboriginal 44 20 9 14 12 0 0 64 27 68
2017 Non-Aboriginal 41 30 9 11 9 1 0 71 20 1872
2014 Aboriginal 43 27 7 13 11 0 0 70 23 65
2014 Non-Aboriginal 38 31 9 10 9 1 0 71 20 1573

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 33 14 7 5 0 0 74 12 57
2018 Non-Aboriginal 43 37 7 10 4 0 0 80 13 1449
2017 Aboriginal 46 22 15 12 6 0 0 67 18 68
2017 Non-Aboriginal 43 36 8 8 4 0 0 80 12 1867
2014 Aboriginal 30 34 4 14 17 0 0 64 31 65
2014 Non-Aboriginal 40 37 9 10 3 0 0 78 13 1573

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 44 6 3 7 2 0 83 10 56
2018 Non-Aboriginal 36 38 14 6 4 2 0 75 10 1448

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 44 7 5 7 3 0 81 12 57
2018 Non-Aboriginal 38 37 14 5 3 3 0 78 8 1443
2017 Aboriginal 39 31 15 4 6 4 0 74 11 69
2017 Non-Aboriginal 37 35 16 5 3 4 1 75 8 1865
2014 Aboriginal 33 30 22 7 6 3 0 64 13 65
2014 Non-Aboriginal 36 34 18 4 2 6 1 75 6 1572

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 40 8 5 10 3 0 76 16 57
2018 Non-Aboriginal 36 41 13 6 3 2 0 78 9 1441
2017 Aboriginal 35 34 14 11 3 3 0 71 14 69
2017 Non-Aboriginal 38 38 12 7 3 2 0 78 10 1871
2014 Aboriginal 34 33 16 2 13 2 0 69 15 65
2014 Non-Aboriginal 36 38 13 7 3 2 0 76 11 1575
2011 Aboriginal 26 29 23 9 10 3 0 57 19 102
2011 Non-Aboriginal 28 41 18 7 4 3 0 71 11 2909

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 45 9 7 8 0 0 77 15 57
2018 Non-Aboriginal 45 37 10 5 3 0 0 82 9 1443
2017 Aboriginal 43 32 9 13 3 0 0 75 16 68
2017 Non-Aboriginal 45 36 9 7 3 0 0 81 10 1869
2014 Aboriginal 43 29 11 12 5 0 0 72 18 65
2014 Non-Aboriginal 37 39 11 8 6 0 0 76 14 1572
2011 Aboriginal 35 31 17 8 8 1 0 67 16 103
2011 Non-Aboriginal 34 40 13 7 5 0 0 75 12 2896
2008 Aboriginal 32 38 13 13 4 0 0 70 17 118
2008 Non-Aboriginal 38 42 11 7 3 1 0 80 9 3260

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 20 23 23 12 3 2 40 36 56
2018 Non-Aboriginal 21 30 19 13 10 4 3 55 24 1449
2017 Aboriginal 32 28 10 12 12 6 0 64 25 68
2017 Non-Aboriginal 26 29 15 11 11 5 3 60 23 1870
2014 Aboriginal 21 29 14 11 21 2 1 53 33 65
2014 Non-Aboriginal 27 28 18 10 10 4 4 59 21 1572

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 49 13 10 3 3 0 73 14 57
2018 Non-Aboriginal 28 39 14 11 6 2 0 68 18 1438
2017 Aboriginal 35 34 10 15 3 2 2 71 18 69
2017 Non-Aboriginal 35 35 12 9 6 2 1 72 16 1867
2014 Aboriginal 40 29 9 4 15 2 0 71 20 65
2014 Non-Aboriginal 35 36 14 7 5 2 1 73 12 1574
2011 Aboriginal 37 30 13 7 11 2 1 69 18 104
2011 Non-Aboriginal 35 36 11 9 5 4 1 74 14 2903
2008 Aboriginal 37 34 12 9 6 2 2 73 15 118
2008 Non-Aboriginal 34 36 12 9 4 4 1 74 14 3259

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 40 19 10 5 5 0 65 16 57
2018 Non-Aboriginal 28 37 20 9 5 1 0 65 14 1432

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 22 16 13 20 10 0 45 37 57
2018 Non-Aboriginal 18 22 21 14 15 8 1 44 33 1440
2017 Aboriginal 18 21 17 19 16 9 0 43 38 69
2017 Non-Aboriginal 19 23 17 17 13 9 2 47 34 1870
2014 Aboriginal 22 22 17 11 22 4 2 47 35 65
2014 Non-Aboriginal 15 24 16 18 14 9 4 45 36 1572
2011 Aboriginal 12 25 17 21 19 4 2 39 43 103
2011 Non-Aboriginal 16 25 20 17 12 9 2 46 32 2913

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 24 76 57
2018 Non-Aboriginal 16 84 1446

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Aboriginal 56 14
2018 Non-Aboriginal 51 231

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 14
2018 Non-Aboriginal 4 231

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 14
2018 Non-Aboriginal 4 231

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Aboriginal 49 14
2018 Non-Aboriginal 36 231

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Aboriginal 49 14
2018 Non-Aboriginal 38 231

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Aboriginal 56 14
2018 Non-Aboriginal 46 231

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 56 14
2018 Non-Aboriginal 52 230

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 34 14
2018 Non-Aboriginal 21 230

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 14
2018 Non-Aboriginal 6 230

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 35 14
2018 Non-Aboriginal 5 230

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 19 22 14 16 12 2 40 35 57
2018 Non-Aboriginal 14 17 25 8 8 24 4 43 23 1448
2017 Aboriginal 19 13 23 12 9 20 4 42 27 69
2017 Non-Aboriginal 14 15 21 7 8 27 8 45 24 1871
2014 Aboriginal 12 22 15 6 20 19 6 45 34 65
2014 Non-Aboriginal 13 16 24 7 7 28 5 43 21 1573

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 29 18 10 12 3 0 58 23 57
2018 Non-Aboriginal 26 32 19 10 5 8 1 63 17 1446
2017 Aboriginal 25 22 26 4 12 12 0 52 18 69
2017 Non-Aboriginal 27 28 19 7 6 12 1 63 15 1869
2014 Aboriginal 22 23 17 10 19 8 2 50 32 65
2014 Non-Aboriginal 21 27 21 9 6 15 1 58 17 1571
2011 Aboriginal 30 36 19 9 3 3 0 67 13 104
2011 Non-Aboriginal 30 36 17 7 4 6 0 71 12 2891

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 18 82 57
2018 Non-Aboriginal 7 93 1440

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 11 104

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 7 104

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 11 105

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 6 105

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 45 11
2018 Non-Aboriginal 27 105

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 5 105

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 45 11
2018 Non-Aboriginal 11 105

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Aboriginal 0 11
2018 Non-Aboriginal 12 105

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 18 27 4 15 15 0 45 23 57
2018 Non-Aboriginal 16 18 26 5 3 29 4 50 12 1447
2017 Aboriginal 18 17 26 6 3 22 9 50 13 69
2017 Non-Aboriginal 16 15 22 3 3 33 7 53 10 1872
2014 Aboriginal 19 21 20 5 3 27 4 58 12 65
2014 Non-Aboriginal 15 15 25 2 3 34 6 49 9 1573

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 31 24 8 10 0 0 58 18 57
2018 Non-Aboriginal 28 31 21 5 3 11 1 67 9 1444
2017 Aboriginal 29 22 23 8 3 13 2 59 13 69
2017 Non-Aboriginal 31 29 17 4 3 14 2 71 8 1871
2014 Aboriginal 27 33 18 8 0 13 2 70 9 64
2014 Non-Aboriginal 24 26 25 3 3 17 2 62 7 1569
2011 Aboriginal 37 33 18 4 1 7 0 75 5 104
2011 Non-Aboriginal 35 38 14 4 1 7 0 79 6 2902
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 60 25 3 5 6 0 0 85 11 57
2018 Non-Aboriginal 54 25 10 5 5 0 0 79 11 1435
2017 Aboriginal 56 14 12 9 7 1 0 72 16 69
2017 Non-Aboriginal 58 22 10 4 5 1 0 81 9 1869

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 56 3 3 3 0 0 90 7 57
2018 Non-Aboriginal 46 38 9 4 3 1 0 84 7 1440
2017 Aboriginal 35 43 15 3 5 0 0 78 7 69
2017 Non-Aboriginal 44 39 8 5 3 1 0 83 8 1870

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 32 13 14 11 0 0 62 25 57
2018 Non-Aboriginal 26 34 14 14 11 1 0 60 26 1448
2017 Aboriginal 16 37 13 18 13 3 0 55 31 69
2017 Non-Aboriginal 20 39 13 14 12 1 0 60 26 1868

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 19 21 16 22 0 2 40 39 57
2018 Non-Aboriginal 19 26 21 13 20 0 0 45 33 1448
2017 Aboriginal 22 17 19 13 29 0 0 39 42 69
2017 Non-Aboriginal 18 22 20 17 22 0 1 40 40 1867

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 16 20 21 21 21 0 0 36 43 57
2018 Non-Aboriginal 12 25 26 17 19 0 0 37 36 1447
2017 Aboriginal 28 18 24 15 14 0 0 47 29 69
2017 Non-Aboriginal 15 23 26 17 19 0 1 39 36 1865

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 28 24 18 8 0 2 50 26 56
2018 Non-Aboriginal 19 28 26 15 11 0 1 48 26 1438
2017 Aboriginal 30 22 22 12 10 1 3 54 23 68
2017 Non-Aboriginal 22 26 23 14 11 0 3 50 26 1860

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 15 20 22 31 0 0 27 53 57
2018 Non-Aboriginal 14 23 23 18 22 0 0 37 40 1437
2017 Aboriginal 15 29 10 16 27 1 2 45 44 69
2017 Non-Aboriginal 15 23 22 18 21 0 1 38 40 1867

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 27 7 2 2 2 10 88 4 57
2018 Non-Aboriginal 49 23 11 5 4 0 8 78 10 1436
2017 Aboriginal 55 20 12 3 1 0 9 82 5 69
2017 Non-Aboriginal 48 22 11 4 3 0 11 79 9 1863

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 25 22 14 13 0 2 50 27 56
2018 Non-Aboriginal 29 26 22 10 11 0 1 56 22 1444
2017 Aboriginal 37 25 22 10 7 0 0 61 17 69
2017 Non-Aboriginal 28 30 21 11 9 0 0 58 20 1860

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 36 19 17 4 0 0 60 21 57
2018 Non-Aboriginal 20 39 21 10 7 1 1 60 18 1440
2017 Aboriginal 29 31 20 14 4 0 2 60 19 69
2017 Non-Aboriginal 25 33 22 11 7 0 1 60 18 1863

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 35 29 13 8 0 0 50 21 57
2018 Non-Aboriginal 15 31 27 17 10 0 1 46 27 1442
2017 Aboriginal 22 17 27 21 10 0 3 41 32 68
2017 Non-Aboriginal 19 29 25 15 11 1 1 49 26 1860

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 30 31 11 5 0 0 53 16 57
2018 Non-Aboriginal 24 29 25 13 8 0 1 53 21 1441
2017 Aboriginal 32 27 17 16 6 0 2 60 22 69
2017 Non-Aboriginal 24 31 23 12 8 1 1 55 21 1860

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 22 25 20 11 0 0 44 31 57
2018 Non-Aboriginal 19 29 25 14 12 0 1 49 26 1441
2017 Aboriginal 22 26 18 26 9 0 0 48 34 69
2017 Non-Aboriginal 22 29 22 14 11 0 1 52 26 1855

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 22 13 10 8 0 2 67 19 56
2018 Non-Aboriginal 48 25 12 7 6 0 1 74 13 1440
2017 Aboriginal 52 20 12 6 9 0 2 73 15 69
2017 Non-Aboriginal 52 23 13 6 4 0 1 76 11 1869

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 12 3 8 9 0 6 79 17 55
2018 Non-Aboriginal 67 14 8 3 3 0 4 85 7 1433

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 51 22 5 5 12 0 5 77 18 56
2018 Non-Aboriginal 67 14 8 3 4 1 2 84 7 1437
2017 Aboriginal 64 16 11 8 2 0 0 79 10 69
2017 Non-Aboriginal 72 13 6 3 3 1 3 88 6 1868

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 31 9 2 2 0 0 87 4 56
2018 Non-Aboriginal 54 26 12 4 2 0 1 81 6 1445
2017 Aboriginal 49 25 13 10 3 0 0 74 13 69
2017 Non-Aboriginal 55 29 9 3 2 0 2 86 5 1866

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 21 16 8 3 0 0 73 11 56
2018 Non-Aboriginal 55 21 11 6 7 0 1 77 13 1436
2017 Aboriginal 63 16 10 8 3 0 0 79 11 68
2017 Non-Aboriginal 62 19 8 5 4 0 2 83 9 1859

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 7 2 0 0 0 41 97 0 57
2018 Non-Aboriginal 50 11 5 2 0 0 32 89 3 1433
2017 Aboriginal 54 6 4 3 0 0 33 89 4 69
2017 Non-Aboriginal 53 10 4 2 1 0 30 91 4 1866

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 65 15 10 0 5 0 5 84 5 57
2018 Non-Aboriginal 59 21 10 4 2 0 4 84 6 1438
2017 Aboriginal 78 8 9 0 4 1 0 87 4 67
2017 Non-Aboriginal 61 20 8 3 2 0 6 86 6 1859

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 72 15 3 3 5 0 2 89 8 57
2018 Non-Aboriginal 69 15 6 3 4 0 3 86 8 1443
2017 Aboriginal 62 22 4 7 4 0 0 84 12 69
2017 Non-Aboriginal 62 17 7 4 5 1 4 83 9 1871

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 28 13 2 7 0 0 78 8 57
2018 Non-Aboriginal 48 32 13 4 2 0 2 82 5 1441
2017 Aboriginal 58 20 7 9 4 0 2 79 13 69
2017 Non-Aboriginal 51 29 11 4 2 0 2 83 6 1868

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 26 41 13 9 0 0 37 22 57
2018 Non-Aboriginal 13 31 33 15 8 0 0 44 23 1449
2017 Aboriginal 9 28 33 25 6 0 0 36 30 69
2017 Non-Aboriginal 12 29 37 14 8 0 0 40 22 1869

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 27 35 11 9 0 0 20 45 57
2018 Non-Aboriginal 15 23 36 19 7 0 0 26 38 1434
2017 Aboriginal 17 25 32 13 13 0 0 26 42 69
2017 Non-Aboriginal 12 25 37 18 8 0 0 26 37 1863
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 23 21 11 14 0 0 31 69 57
2018 Non-Aboriginal 25 26 23 11 13 1 0 26 74 1446
2017 Aboriginal 25 27 17 12 18 0 1 25 75 69
2017 Non-Aboriginal 24 23 21 13 17 2 0 25 75 1871

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 30 40
2018 Non-Aboriginal 25 1060
2017 Aboriginal 32 51
2017 Non-Aboriginal 25 1368

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 32 40
2018 Non-Aboriginal 43 1060
2017 Aboriginal 45 51
2017 Non-Aboriginal 38 1368

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 33 40
2018 Non-Aboriginal 24 1060
2017 Aboriginal 22 51
2017 Non-Aboriginal 19 1368

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 26 40
2018 Non-Aboriginal 42 1060
2017 Aboriginal 33 51
2017 Non-Aboriginal 46 1368

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Aboriginal 9 40
2018 Non-Aboriginal 5 1060
2017 Aboriginal 6 51
2017 Non-Aboriginal 5 1368

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 32 40
2018 Non-Aboriginal 34 1060

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 40 40
2018 Non-Aboriginal 33 1060
2017 Aboriginal 33 51
2017 Non-Aboriginal 41 1368

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Aboriginal 2 49 18 5 0 26 39
2018 Non-Aboriginal 3 37 22 12 5 22 1026
2017 Aboriginal 2 49 28 12 2 8 51
2017 Non-Aboriginal 5 43 21 11 5 15 1358

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 43 57 40
2018 Non-Aboriginal 31 69 1054

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 15 9 12 19 0 8 58 33 57
2018 Non-Aboriginal 39 18 16 9 11 1 7 61 21 1442

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 10 32 20 12 24 0 3 43 37 39
2018 Non-Aboriginal 10 21 18 20 27 1 4 32 49 1052
2017 Aboriginal 18 23 10 16 23 0 10 45 44 51
2017 Non-Aboriginal 10 22 13 18 29 2 7 35 51 1375

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 5 10 15 25 42 0 3 16 69 40
2018 Non-Aboriginal 3 12 14 19 47 1 4 16 69 1053
2017 Aboriginal 10 13 6 14 52 0 6 25 69 51
2017 Non-Aboriginal 3 8 10 18 52 2 6 13 76 1374
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