2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	40	11	8	4	77	12	296
2018	3 to 10 years in the federal public service	29	42	13	11	5	71	16	365
2018	11 to 20 years in the federal public service	37	44	9	6	4	81	10	514
2018	More than 20 years in the federal public service	39	41	9	8	3	80	11	320
2017	Less than 3 years in the federal public service	38	42	10	6	3	80	10	444
2017	3 to 10 years in the federal public service	36	42	10	6	5	78	12	469
2017	11 to 20 years in the federal public service	36	46	7	8	3	82	11	569
2017	More than 20 years in the federal public service	36	42	8	8	6	78	14	416
2014	Less than 3 years in the federal public service	31	55	7	6	2	86	7	91
2014	3 to 10 years in the federal public service	31	39	13	9	8	70	17	539
2014	11 to 20 years in the federal public service	28	37	13	14	8	65	22	509
2014	More than 20 years in the federal public service	29	46	10	8	7	75	14	469
2011	Less than 3 years in the federal public service	49	35	9	6	2	84	7	270
2011	3 to 10 years in the federal public service	38	36	13	8	5	74	13	1024
2011	11 to 20 years in the federal public service	35	41	11	8	5	76	13	800
2011	More than 20 years in the federal public service	40	37	8	8	5	78	14	910
2008	Less than 3 years in the federal public service	43	37	10	5	4	81	9	500
2008	3 to 10 years in the federal public service	39	43	9	7	2	82	9	1049
2008	11 to 20 years in the federal public service	42	41	9	6	2	83	8	817
2008	More than 20 years in the federal public service	46	39	6	5	3	85	9	947

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	32	39	14	9	6	1	71	15	294
2018	3 to 10 years in the federal public service	26	35	14	14	11	0	60	25	364
2018	11 to 20 years in the federal public service	26	35	13	13	12	0	61	25	514
2018	More than 20 years in the federal public service	30	36	14	10	9	0	66	20	324
2017	Less than 3 years in the federal public service	38	33	14	10	5	0	71	15	444
2017	3 to 10 years in the federal public service	24	40	13	12	11	0	64	23	468
2017	11 to 20 years in the federal public service	27	36	12	13	12	0	63	25	571
2017	More than 20 years in the federal public service	26	38	11	12	12	0	64	24	414

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	47	35	13	3	1	0	82	5	290
2018	3 to 10 years in the federal public service	47	36	10	4	2	0	83	6	364
2018	11 to 20 years in the federal public service	53	33	9	5	1	0	85	6	511
2018	More than 20 years in the federal public service	58	30	7	4	1	0	88	5	322
2017	Less than 3 years in the federal public service	55	32	9	2	1	0	88	3	444
2017	3 to 10 years in the federal public service	54	34	7	3	2	0	89	4	468
2017	11 to 20 years in the federal public service	56	33	7	3	1	0	89	4	569
2017	More than 20 years in the federal public service	59	32	4	4	1	0	91	5	415
2014	Less than 3 years in the federal public service	67	22	8	4	0	0	88	4	91
2014	3 to 10 years in the federal public service	58	27	8	3	4	0	84	8	540
2014	11 to 20 years in the federal public service	59	26	7	5	2	1	85	7	509
2014	More than 20 years in the federal public service	62	27	7	2	1	0	89	4	468
2011	Less than 3 years in the federal public service	65	29	4	0	1	0	95	2	269
2011	3 to 10 years in the federal public service	60	29	7	2	1	0	89	3	1027
2011	11 to 20 years in the federal public service	61	29	6	3	1	0	90	3	800
2011	More than 20 years in the federal public service	63	28	4	3	2	0	91	5	911

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	41	9	5	3	82	9	291
2018	3 to 10 years in the federal public service	35	36	15	11	3	71	14	366
2018	11 to 20 years in the federal public service	39	39	12	7	3	78	10	517
2018	More than 20 years in the federal public service	44	37	11	6	2	82	7	323
2017	Less than 3 years in the federal public service	47	37	8	6	2	84	8	444
2017	3 to 10 years in the federal public service	38	40	12	5	4	78	10	468
2017	11 to 20 years in the federal public service	40	39	13	6	2	79	8	569
2017	More than 20 years in the federal public service	43	39	7	6	5	82	11	416
2014	Less than 3 years in the federal public service	64	31	3	0	1	95	2	91
2014	3 to 10 years in the federal public service	39	37	10	10	4	76	14	537
2014	11 to 20 years in the federal public service	35	34	13	12	5	69	17	507
2014	More than 20 years in the federal public service	42	37	11	6	4	79	10	468
2011	Less than 3 years in the federal public service	55	35	5	4	1	90	5	270
2011	3 to 10 years in the federal public service	42	38	8	8	3	81	11	1028
2011	11 to 20 years in the federal public service	41	41	9	5	4	82	9	805
2011	More than 20 years in the federal public service	44	38	8	6	4	82	10	915
2008	Less than 3 years in the federal public service	51	35	8	4	2	86	5	504
2008	3 to 10 years in the federal public service	47	39	8	4	2	85	6	1052
2008	11 to 20 years in the federal public service	48	40	6	5	2	88	6	828
2008	More than 20 years in the federal public service	50	38	6	4	2	88	6	955

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	43	34	10	7	5	1	78	12	295
2018	3 to 10 years in the federal public service	30	30	17	14	9	0	60	23	366
2018	11 to 20 years in the federal public service	29	27	20	14	9	0	57	23	516
2018	More than 20 years in the federal public service	32	33	16	10	9	0	65	19	320
2017	Less than 3 years in the federal public service	44	31	12	8	4	0	75	13	444
2017	3 to 10 years in the federal public service	29	33	17	10	10	0	63	20	467
2017	11 to 20 years in the federal public service	26	31	21	13	9	0	57	22	569
2017	More than 20 years in the federal public service	31	34	15	10	10	1	65	20	416
2014	Less than 3 years in the federal public service	64	26	8	2	0	0	90	3	91
2014	3 to 10 years in the federal public service	16	33	24	13	13	0	49	27	540
2014	11 to 20 years in the federal public service	18	26	18	19	19	1	43	38	509
2014	More than 20 years in the federal public service	16	31	17	18	17	0	47	35	469
2011	Less than 3 years in the federal public service	47	32	11	6	4	0	79	10	268
2011	3 to 10 years in the federal public service	25	34	21	12	7	1	59	20	1026
2011	11 to 20 years in the federal public service	23	35	20	13	7	1	59	21	801
2011	More than 20 years in the federal public service	25	35	17	13	10	1	60	23	909

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	37	11	7	4	0	78	11	295
2018	3 to 10 years in the federal public service	27	35	15	15	8	0	62	23	363
2018	11 to 20 years in the federal public service	28	32	19	13	8	0	60	21	510
2018	More than 20 years in the federal public service	31	36	18	10	4	0	67	14	319
2017	Less than 3 years in the federal public service	44	32	12	9	3	0	76	12	444
2017	3 to 10 years in the federal public service	29	35	16	13	7	0	64	20	468
2017	11 to 20 years in the federal public service	24	35	20	12	8	0	60	20	571
2017	More than 20 years in the federal public service	30	39	14	10	7	0	69	17	416
2014	Less than 3 years in the federal public service	64	28	7	1	0	0	92	1	91
2014	3 to 10 years in the federal public service	17	30	25	15	13	0	47	28	540
2014	11 to 20 years in the federal public service	18	27	17	19	19	0	45	38	509
2014	More than 20 years in the federal public service	16	33	17	19	15	0	49	34	469
2011	Less than 3 years in the federal public service	43	38	11	6	3	0	81	9	269
2011	3 to 10 years in the federal public service	24	37	17	14	7	1	62	21	1024
2011	11 to 20 years in the federal public service	22	37	19	15	7	1	59	21	798
2011	More than 20 years in the federal public service	24	39	16	12	8	0	63	21	908
2008	Less than 3 years in the federal public service	46	35	10	6	3	1	82	8	505
2008	3 to 10 years in the federal public service	36	39	10	10	4	0	75	14	1052
2008	11 to 20 years in the federal public service	33	44	12	8	3	0	77	11	827
2008	More than 20 years in the federal public service	36	41	13	7	4	1	77	10	953

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	32	23	21	12	9	3	0	57	21	293
2018	3 to 10 years in the federal public service	25	24	17	18	14	2	0	50	33	367
2018	11 to 20 years in the federal public service	29	22	21	15	9	4	0	53	25	516
2018	More than 20 years in the federal public service	34	29	16	11	7	3	0	65	18	324
2017	Less than 3 years in the federal public service	35	21	16	13	10	4	1	59	24	444
2017	3 to 10 years in the federal public service	26	24	19	14	12	4	0	52	28	469
2017	11 to 20 years in the federal public service	29	25	20	12	9	4	0	56	22	570
2017	More than 20 years in the federal public service	35	25	14	14	9	3	0	62	23	414
2014	Less than 3 years in the federal public service	45	17	17	8	2	8	3	69	12	91
2014	3 to 10 years in the federal public service	19	28	22	14	13	3	1	48	29	540
2014	11 to 20 years in the federal public service	26	17	17	18	17	6	0	46	37	509
2014	More than 20 years in the federal public service	26	23	22	12	10	6	1	53	23	469
2011	Less than 3 years in the federal public service	40	23	14	11	6	6	1	67	18	268
2011	3 to 10 years in the federal public service	26	22	18	15	13	5	1	52	29	1023
2011	11 to 20 years in the federal public service	28	27	15	15	11	4	1	57	27	800
2011	More than 20 years in the federal public service	32	28	14	10	9	5	1	64	21	909
2008	Less than 3 years in the federal public service	34	26	18	12	5	6	0	64	18	505
2008	3 to 10 years in the federal public service	30	27	19	11	8	5	0	60	20	1052
2008	11 to 20 years in the federal public service	35	30	13	10	6	5	1	68	18	826
2008	More than 20 years in the federal public service	38	31	14	9	4	3	1	72	14	951

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	31	12	5	4	2	1	79	9	292
2018	3 to 10 years in the federal public service	46	29	13	5	6	1	0	75	12	364
2018	11 to 20 years in the federal public service	43	26	13	8	9	1	0	70	17	511
2018	More than 20 years in the federal public service	40	34	15	6	3	1	1	75	9	323
2017	Less than 3 years in the federal public service	55	24	9	7	2	2	0	81	9	444
2017	3 to 10 years in the federal public service	48	28	9	7	6	1	0	77	14	468
2017	11 to 20 years in the federal public service	44	30	10	7	7	1	0	75	15	571
2017	More than 20 years in the federal public service	39	29	14	8	5	4	2	72	14	415
2014	Less than 3 years in the federal public service	73	18	3	3	1	1	2	93	4	91
2014	3 to 10 years in the federal public service	49	25	11	6	7	1	1	76	13	540
2014	11 to 20 years in the federal public service	46	28	9	6	7	2	3	77	14	508
2014	More than 20 years in the federal public service	42	27	15	7	7	2	0	71	14	468
2011	Less than 3 years in the federal public service	50	29	8	5	2	6	0	84	7	270
2011	3 to 10 years in the federal public service	41	32	13	8	4	2	0	74	13	1026
2011	11 to 20 years in the federal public service	40	33	14	7	5	2	0	74	12	802
2011	More than 20 years in the federal public service	37	35	13	8	6	1	0	74	13	913
2008	Less than 3 years in the federal public service	44	31	9	6	3	5	1	80	10	505
2008	3 to 10 years in the federal public service	41	31	12	8	6	1	1	73	14	1052
2008	11 to 20 years in the federal public service	39	34	12	7	5	2	0	75	13	825
2008	More than 20 years in the federal public service	41	31	12	9	5	2	0	74	13	955

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	43	31	12	6	6	2	1	75	13	292
2018	3 to 10 years in the federal public service	42	28	10	12	8	0	0	71	19	365
2018	11 to 20 years in the federal public service	39	27	11	14	9	0	0	67	22	509
2018	More than 20 years in the federal public service	39	33	14	7	6	0	1	73	13	322
2017	Less than 3 years in the federal public service	51	27	11	7	3	0	0	79	10	444
2017	3 to 10 years in the federal public service	42	30	7	9	10	1	0	73	20	467
2017	11 to 20 years in the federal public service	41	32	10	9	8	0	0	73	17	570
2017	More than 20 years in the federal public service	36	36	9	12	6	1	0	73	18	414
2014	Less than 3 years in the federal public service	74	17	5	1	2	1	1	92	3	91
2014	3 to 10 years in the federal public service	44	26	13	9	7	0	0	71	16	540
2014	11 to 20 years in the federal public service	42	30	10	9	8	0	1	73	17	509
2014	More than 20 years in the federal public service	40	30	11	12	7	0	0	70	19	469
2011	Less than 3 years in the federal public service	48	34	7	5	3	2	0	84	8	270
2011	3 to 10 years in the federal public service	38	36	11	9	6	0	0	74	15	1022
2011	11 to 20 years in the federal public service	34	38	10	9	8	0	0	73	16	802
2011	More than 20 years in the federal public service	35	40	9	9	7	0	0	75	16	913
2008	Less than 3 years in the federal public service	45	32	8	9	3	2	0	79	13	504
2008	3 to 10 years in the federal public service	38	35	10	10	6	0	0	73	16	1052
2008	11 to 20 years in the federal public service	38	36	9	10	6	1	0	75	16	826
2008	More than 20 years in the federal public service	40	34	10	8	6	1	0	75	15	954

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	48	26	11	9	6	1	0	74	14	292
2018	3 to 10 years in the federal public service	45	26	10	11	8	0	0	71	19	367
2018	11 to 20 years in the federal public service	45	23	11	12	9	0	0	68	21	513
2018	More than 20 years in the federal public service	45	31	13	6	5	0	0	76	11	324
2017	Less than 3 years in the federal public service	57	23	10	7	4	0	0	79	11	444
2017	3 to 10 years in the federal public service	51	25	9	7	8	0	0	76	16	467
2017	11 to 20 years in the federal public service	50	24	8	9	8	0	0	75	17	566
2017	More than 20 years in the federal public service	50	27	8	10	5	0	0	77	14	413
2014	Less than 3 years in the federal public service	83	7	5	2	1	1	0	92	4	91
2014	3 to 10 years in the federal public service	51	25	8	7	8	0	0	77	15	540
2014	11 to 20 years in the federal public service	52	23	11	6	7	0	1	75	13	507
2014	More than 20 years in the federal public service	46	24	13	9	7	0	0	70	16	468

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	29	11	6	4	11	0	77	11	293
2018	3 to 10 years in the federal public service	27	32	18	11	7	5	0	62	19	367
2018	11 to 20 years in the federal public service	22	30	20	14	7	7	0	56	22	519
2018	More than 20 years in the federal public service	24	33	21	9	7	6	0	61	17	324
2017	Less than 3 years in the federal public service	46	30	9	3	3	9	0	83	7	444
2017	3 to 10 years in the federal public service	28	34	17	8	5	7	1	67	14	469
2017	11 to 20 years in the federal public service	21	31	20	12	9	7	0	57	22	570
2017	More than 20 years in the federal public service	23	34	16	11	8	8	0	62	20	415
2014	Less than 3 years in the federal public service	55	24	9	3	3	6	0	84	7	91
2014	3 to 10 years in the federal public service	18	29	22	11	13	5	1	50	26	540
2014	11 to 20 years in the federal public service	16	21	24	14	15	10	0	41	33	509
2014	More than 20 years in the federal public service	9	26	23	16	16	10	0	39	36	469
2011	Less than 3 years in the federal public service	31	35	16	6	3	7	1	72	10	267
2011	3 to 10 years in the federal public service	19	32	22	12	7	7	1	55	21	1028
2011	11 to 20 years in the federal public service	15	29	26	12	11	7	0	47	25	801
2011	More than 20 years in the federal public service	18	29	21	12	11	7	1	52	25	912

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	32	11	11	6	6	0	70	18	294
2018	3 to 10 years in the federal public service	22	32	18	15	11	2	0	55	27	366
2018	11 to 20 years in the federal public service	17	31	21	18	12	2	0	49	30	517
2018	More than 20 years in the federal public service	20	35	18	16	10	1	0	56	27	322
2017	Less than 3 years in the federal public service	38	33	12	9	5	3	0	73	15	444
2017	3 to 10 years in the federal public service	24	31	19	15	7	3	1	57	23	468
2017	11 to 20 years in the federal public service	16	32	17	20	12	2	0	50	33	569
2017	More than 20 years in the federal public service	20	34	19	15	10	2	0	55	25	415
2014	Less than 3 years in the federal public service	50	27	8	6	4	5	0	81	11	91
2014	3 to 10 years in the federal public service	13	22	26	18	19	2	1	36	38	540
2014	11 to 20 years in the federal public service	11	20	19	22	25	4	0	32	49	508
2014	More than 20 years in the federal public service	7	26	19	23	23	2	1	33	47	469
2011	Less than 3 years in the federal public service	37	31	18	7	5	2	0	69	13	269
2011	3 to 10 years in the federal public service	15	28	22	19	12	2	0	44	33	1025
2011	11 to 20 years in the federal public service	12	28	22	20	15	3	0	41	36	799
2011	More than 20 years in the federal public service	15	29	20	16	16	3	1	45	34	907
2008	Less than 3 years in the federal public service	34	35	13	7	4	6	1	74	12	504
2008	3 to 10 years in the federal public service	24	35	16	12	9	3	0	62	22	1052
2008	11 to 20 years in the federal public service	19	36	20	13	9	3	0	57	22	823
2008	More than 20 years in the federal public service	22	34	17	16	8	2	0	57	25	949

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	28	19	12	7	13	0	57	22	295
2018	3 to 10 years in the federal public service	16	29	20	18	15	2	0	46	34	365
2018	11 to 20 years in the federal public service	10	26	20	24	17	4	0	37	43	515
2018	More than 20 years in the federal public service	13	28	21	22	11	4	0	44	34	325
2017	Less than 3 years in the federal public service	26	30	16	12	8	6	1	61	22	442
2017	3 to 10 years in the federal public service	15	30	15	22	12	6	0	48	36	469
2017	11 to 20 years in the federal public service	11	22	22	24	16	5	0	35	42	567
2017	More than 20 years in the federal public service	12	27	21	20	13	6	0	41	36	416
2014	Less than 3 years in the federal public service	44	21	8	15	4	7	0	71	20	91
2014	3 to 10 years in the federal public service	10	16	25	23	23	3	1	26	47	540
2014	11 to 20 years in the federal public service	6	19	18	24	28	6	0	26	55	508
2014	More than 20 years in the federal public service	5	21	19	23	27	4	0	28	52	468
2011	Less than 3 years in the federal public service	23	27	23	10	6	12	0	57	18	269
2011	3 to 10 years in the federal public service	9	27	23	21	14	6	0	38	37	1025
2011	11 to 20 years in the federal public service	6	26	24	24	14	6	0	35	40	797
2011	More than 20 years in the federal public service	9	28	21	20	14	7	1	39	38	912
2008	Less than 3 years in the federal public service	20	34	18	12	5	10	1	61	19	503
2008	3 to 10 years in the federal public service	12	34	17	20	10	6	0	49	32	1052
2008	11 to 20 years in the federal public service	10	33	20	20	10	6	0	46	33	824
2008	More than 20 years in the federal public service	12	34	21	18	9	5	0	49	29	953

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	20	31	19	12	12	6	0	54	25	294
2018	3 to 10 years in the federal public service	15	24	20	23	18	1	0	39	41	365
2018	11 to 20 years in the federal public service	10	23	17	28	20	2	0	33	49	517
2018	More than 20 years in the federal public service	12	30	18	24	13	3	0	44	38	323
2017	Less than 3 years in the federal public service	28	33	13	15	7	4	0	64	22	443
2017	3 to 10 years in the federal public service	17	26	18	22	14	3	0	44	38	469
2017	11 to 20 years in the federal public service	11	30	14	25	17	3	0	42	43	566
2017	More than 20 years in the federal public service	12	32	20	18	16	2	0	45	35	414
2014	Less than 3 years in the federal public service	32	31	13	12	4	7	0	68	18	91
2014	3 to 10 years in the federal public service	11	18	17	27	24	2	1	30	53	538
2014	11 to 20 years in the federal public service	8	20	15	23	32	3	0	29	56	507
2014	More than 20 years in the federal public service	4	25	18	22	28	2	0	30	51	469
2011	Less than 3 years in the federal public service	25	35	17	10	8	5	0	64	19	270
2011	3 to 10 years in the federal public service	10	30	16	25	16	3	0	42	42	1025
2011	11 to 20 years in the federal public service	9	30	18	23	18	3	0	40	42	798
2011	More than 20 years in the federal public service	12	31	18	20	15	3	0	44	37	911
2008	Less than 3 years in the federal public service	23	41	13	13	4	6	0	68	18	503
2008	3 to 10 years in the federal public service	16	36	14	21	10	3	0	54	32	1050
2008	11 to 20 years in the federal public service	14	41	14	21	8	2	0	56	30	827
2008	More than 20 years in the federal public service	18	38	14	18	9	3	0	58	28	953

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	30	18	14	7	1	1	60	22	295
2018	3 to 10 years in the federal public service	21	30	16	19	13	0	0	51	33	367
2018	11 to 20 years in the federal public service	21	35	16	15	13	0	0	56	28	518
2018	More than 20 years in the federal public service	22	33	18	17	10	0	0	56	26	324
2017	Less than 3 years in the federal public service	30	36	14	13	7	1	0	66	20	444
2017	3 to 10 years in the federal public service	24	33	18	12	12	0	0	58	24	466
2017	11 to 20 years in the federal public service	23	35	14	15	12	0	0	59	27	571
2017	More than 20 years in the federal public service	25	34	17	12	10	0	0	60	23	415
2014	Less than 3 years in the federal public service	35	48	13	3	0	0	0	83	4	91
2014	3 to 10 years in the federal public service	22	32	16	16	13	0	0	55	29	540
2014	11 to 20 years in the federal public service	17	31	18	18	17	0	0	48	34	509
2014	More than 20 years in the federal public service	19	34	19	13	14	0	0	54	27	468
2011	Less than 3 years in the federal public service	33	36	17	8	4	2	0	70	13	270
2011	3 to 10 years in the federal public service	19	37	18	14	10	0	0	57	25	1026
2011	11 to 20 years in the federal public service	18	36	19	16	10	0	0	55	27	805
2011	More than 20 years in the federal public service	21	36	17	14	13	0	0	56	27	915

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	26	42	14	12	5	1	68	18	296
2018	3 to 10 years in the federal public service	25	37	17	15	7	0	62	22	366
2018	11 to 20 years in the federal public service	27	42	10	15	6	0	69	21	520
2018	More than 20 years in the federal public service	28	42	15	11	3	0	70	15	325
2017	Less than 3 years in the federal public service	34	42	11	9	3	0	76	12	443
2017	3 to 10 years in the federal public service	27	43	13	10	7	0	70	17	467
2017	11 to 20 years in the federal public service	29	38	13	14	7	0	67	20	570
2017	More than 20 years in the federal public service	31	40	11	11	6	0	71	18	416

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	13	16	18	19	12	20	2	36	40	294
2018	3 to 10 years in the federal public service	9	17	22	18	22	10	2	29	46	366
2018	11 to 20 years in the federal public service	12	17	18	24	17	9	2	32	47	519
2018	More than 20 years in the federal public service	11	23	23	18	11	13	2	40	34	322
2017	Less than 3 years in the federal public service	13	14	16	15	13	27	1	39	39	443
2017	3 to 10 years in the federal public service	8	17	16	21	19	16	2	31	49	466
2017	11 to 20 years in the federal public service	7	18	17	25	18	13	2	30	51	569
2017	More than 20 years in the federal public service	10	23	18	21	11	15	2	40	39	416
2014	Less than 3 years in the federal public service	20	16	7	13	9	31	5	56	33	91
2014	3 to 10 years in the federal public service	11	14	20	18	20	14	2	31	45	540
2014	11 to 20 years in the federal public service	9	22	19	18	18	13	1	36	42	509
2014	More than 20 years in the federal public service	10	25	16	22	14	11	2	40	41	469

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	32	33	15	10	7	2	1	67	18	292
2018	3 to 10 years in the federal public service	35	30	13	13	9	0	0	65	22	367
2018	11 to 20 years in the federal public service	35	32	12	12	9	0	0	67	21	513
2018	More than 20 years in the federal public service	35	36	13	7	6	0	2	73	13	324
2017	Less than 3 years in the federal public service	43	29	12	10	5	1	1	73	15	444
2017	3 to 10 years in the federal public service	37	33	9	10	10	0	0	71	20	468
2017	11 to 20 years in the federal public service	37	34	11	9	9	0	0	71	18	571
2017	More than 20 years in the federal public service	35	37	13	7	7	0	0	73	14	415
2014	Less than 3 years in the federal public service	54	26	5	5	1	8	0	88	6	91
2014	3 to 10 years in the federal public service	39	31	13	10	7	0	0	70	17	540
2014	11 to 20 years in the federal public service	42	30	9	10	8	0	1	72	18	509
2014	More than 20 years in the federal public service	40	34	11	8	8	0	0	74	15	469
2011	Less than 3 years in the federal public service	41	31	14	8	4	1	1	73	13	270
2011	3 to 10 years in the federal public service	33	35	15	10	6	0	0	69	16	1027
2011	11 to 20 years in the federal public service	34	37	13	10	7	0	0	71	16	802
2011	More than 20 years in the federal public service	32	37	14	9	7	0	1	70	16	917
2008	Less than 3 years in the federal public service	34	36	13	9	5	1	1	71	15	504
2008	3 to 10 years in the federal public service	33	36	11	11	7	0	0	70	19	1052
2008	11 to 20 years in the federal public service	33	36	13	11	7	1	0	69	18	826
2008	More than 20 years in the federal public service	36	35	13	9	7	0	0	71	16	955

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	30	10	10	0	10	5	77	12	20
2018	3 to 10 years in the federal public service	23	31	23	7	5	3	10	61	14	43
2018	11 to 20 years in the federal public service	23	38	16	8	6	2	7	67	15	132
2018	More than 20 years in the federal public service	27	42	15	4	3	6	2	76	8	95
2017	Less than 3 years in the federal public service	13	31	13	9	9	13	13	59	23	23
2017	3 to 10 years in the federal public service	25	39	16	8	3	5	3	70	12	62
2017	11 to 20 years in the federal public service	24	35	16	12	3	4	6	66	16	142
2017	More than 20 years in the federal public service	26	31	13	13	8	4	5	63	23	109
2014	3 to 10 years in the federal public service	47	20	7	10	12	1	3	69	23	66
2014	11 to 20 years in the federal public service	20	35	21	12	8	0	4	57	21	97
2014	More than 20 years in the federal public service	26	40	13	6	5	1	9	73	12	134

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	20	49	8	14	9	1	0	69	23	296
2018	3 to 10 years in the federal public service	15	46	10	19	10	0	0	61	29	367
2018	11 to 20 years in the federal public service	16	46	8	21	9	0	0	62	30	518
2018	More than 20 years in the federal public service	20	45	11	17	6	0	1	66	23	324
2017	Less than 3 years in the federal public service	27	41	9	17	6	0	0	68	23	441
2017	3 to 10 years in the federal public service	17	38	13	20	12	0	0	55	32	469
2017	11 to 20 years in the federal public service	16	43	12	19	9	0	0	60	29	568
2017	More than 20 years in the federal public service	21	45	10	15	9	0	0	66	24	416
2014	Less than 3 years in the federal public service	31	38	17	9	5	1	0	70	14	91
2014	3 to 10 years in the federal public service	15	38	12	20	14	0	0	53	35	539
2014	11 to 20 years in the federal public service	20	32	12	21	15	0	0	52	36	509
2014	More than 20 years in the federal public service	19	40	9	19	12	0	0	60	31	469
2011	Less than 3 years in the federal public service	35	34	10	14	6	0	1	69	20	270
2011	3 to 10 years in the federal public service	21	39	14	17	8	0	0	61	25	1027
2011	11 to 20 years in the federal public service	24	41	13	15	7	0	1	65	22	806
2011	More than 20 years in the federal public service	27	39	15	11	7	0	1	67	18	914
2008	Less than 3 years in the federal public service	30	36	11	14	7	1	1	67	22	501
2008	3 to 10 years in the federal public service	24	44	10	14	7	0	1	68	22	1047
2008	11 to 20 years in the federal public service	25	45	12	13	4	0	0	71	17	827
2008	More than 20 years in the federal public service	27	44	12	11	4	0	1	72	15	953

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	39	11	10	6	0	74	15	295
2018	3 to 10 years in the federal public service	36	37	14	10	3	0	73	13	363
2018	11 to 20 years in the federal public service	42	42	7	7	3	0	83	10	515
2018	More than 20 years in the federal public service	43	37	10	6	3	0	80	9	323
2017	Less than 3 years in the federal public service	38	40	10	8	4	0	78	12	442
2017	3 to 10 years in the federal public service	37	38	10	9	6	0	75	15	469
2017	11 to 20 years in the federal public service	42	41	8	7	2	0	83	9	569
2017	More than 20 years in the federal public service	40	41	7	7	4	0	82	12	416
2014	Less than 3 years in the federal public service	38	35	15	9	2	1	73	12	91
2014	3 to 10 years in the federal public service	38	39	9	6	7	0	78	13	539
2014	11 to 20 years in the federal public service	38	33	12	13	4	0	71	17	509
2014	More than 20 years in the federal public service	42	37	11	6	4	0	80	9	469
2011	Less than 3 years in the federal public service	45	33	13	6	1	0	79	8	267
2011	3 to 10 years in the federal public service	41	36	11	7	4	0	77	11	1023
2011	11 to 20 years in the federal public service	40	37	11	9	3	0	77	12	802
2011	More than 20 years in the federal public service	46	36	7	5	5	0	82	11	914
2008	Less than 3 years in the federal public service	42	34	12	8	4	0	76	12	504
2008	3 to 10 years in the federal public service	38	42	9	7	4	0	80	11	1051
2008	11 to 20 years in the federal public service	40	41	10	5	3	0	81	9	825
2008	More than 20 years in the federal public service	45	38	10	4	3	0	82	7	954

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	38	10	7	4	0	0	80	11	293
2018	3 to 10 years in the federal public service	43	36	8	10	3	0	0	79	13	363
2018	11 to 20 years in the federal public service	47	37	5	8	3	0	0	84	11	510
2018	More than 20 years in the federal public service	49	35	8	6	3	0	0	83	8	317
2017	Less than 3 years in the federal public service	50	33	7	7	2	0	0	83	9	443
2017	3 to 10 years in the federal public service	45	35	7	9	5	0	0	80	13	469
2017	11 to 20 years in the federal public service	49	37	5	6	2	0	0	86	8	571
2017	More than 20 years in the federal public service	43	41	5	7	4	0	0	84	11	414
2014	Less than 3 years in the federal public service	49	36	8	5	2	1	0	86	7	91
2014	3 to 10 years in the federal public service	47	33	8	6	6	0	0	80	12	537
2014	11 to 20 years in the federal public service	42	35	7	10	5	0	0	78	15	509
2014	More than 20 years in the federal public service	48	38	7	4	3	0	0	85	8	469
2011	Less than 3 years in the federal public service	46	33	11	6	4	0	0	79	10	269
2011	3 to 10 years in the federal public service	45	38	7	6	4	0	0	83	10	1026
2011	11 to 20 years in the federal public service	48	34	8	7	3	0	0	83	10	806
2011	More than 20 years in the federal public service	48	37	4	6	4	0	1	86	10	914
2008	Less than 3 years in the federal public service	41	37	8	8	5	0	0	79	13	504
2008	3 to 10 years in the federal public service	45	40	6	6	4	0	0	84	10	1052
2008	11 to 20 years in the federal public service	46	39	6	6	2	0	0	85	8	827
2008	More than 20 years in the federal public service	50	38	6	3	2	0	0	89	5	955

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	24	28	19	14	8	6	0	56	24	291
2018	3 to 10 years in the federal public service	15	27	19	20	16	3	0	43	37	366
2018	11 to 20 years in the federal public service	14	27	17	22	18	1	0	42	40	511
2018	More than 20 years in the federal public service	18	29	20	21	11	2	0	48	32	323
2017	Less than 3 years in the federal public service	28	29	14	15	6	7	1	63	22	443
2017	3 to 10 years in the federal public service	19	28	17	17	16	1	0	48	34	468
2017	11 to 20 years in the federal public service	14	30	15	22	15	2	0	46	39	571
2017	More than 20 years in the federal public service	16	31	20	18	12	3	1	49	31	416
2014	Less than 3 years in the federal public service	30	21	17	4	5	15	8	67	11	91
2014	3 to 10 years in the federal public service	11	23	20	21	19	4	1	36	43	539
2014	11 to 20 years in the federal public service	12	23	21	21	21	3	0	36	43	509
2014	More than 20 years in the federal public service	12	27	18	25	16	3	0	39	42	468
2011	Less than 3 years in the federal public service	28	27	20	10	5	7	2	61	17	269
2011	3 to 10 years in the federal public service	17	32	16	18	15	2	1	49	34	1026
2011	11 to 20 years in the federal public service	16	30	19	17	15	2	1	47	33	801
2011	More than 20 years in the federal public service	19	33	18	15	12	2	1	53	28	914
2008	Less than 3 years in the federal public service	28	33	14	12	6	7	1	66	19	503
2008	3 to 10 years in the federal public service	21	36	16	15	10	1	0	58	25	1051
2008	11 to 20 years in the federal public service	17	37	18	16	9	2	1	56	25	826
2008	More than 20 years in the federal public service	21	38	17	15	8	2	0	60	23	955

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	23	31	13	15	10	5	2	58	27	294
2018	3 to 10 years in the federal public service	15	27	15	20	18	3	2	45	40	365
2018	11 to 20 years in the federal public service	16	26	14	16	26	1	2	43	44	514
2018	More than 20 years in the federal public service	15	27	16	18	18	3	3	45	38	323
2017	Less than 3 years in the federal public service	22	26	17	13	12	8	3	54	27	443
2017	3 to 10 years in the federal public service	18	24	15	18	22	2	2	43	41	467
2017	11 to 20 years in the federal public service	16	26	14	18	22	2	2	43	42	568
2017	More than 20 years in the federal public service	13	24	16	21	22	2	2	39	44	416
2014	Less than 3 years in the federal public service	13	12	19	13	9	18	15	38	34	90
2014	3 to 10 years in the federal public service	11	25	18	18	22	4	2	39	43	540
2014	11 to 20 years in the federal public service	10	20	17	22	27	2	1	32	51	509
2014	More than 20 years in the federal public service	9	19	19	20	28	3	3	29	51	469
2011	Less than 3 years in the federal public service	18	23	18	13	15	5	7	47	32	269
2011	3 to 10 years in the federal public service	10	25	17	18	23	3	4	38	44	1027
2011	11 to 20 years in the federal public service	10	24	16	20	24	2	4	36	47	805
2011	More than 20 years in the federal public service	10	21	20	17	23	2	6	35	44	915
2008	Less than 3 years in the federal public service	27	30	14	13	8	5	4	63	22	503
2008	3 to 10 years in the federal public service	19	33	15	16	13	2	2	54	31	1051
2008	11 to 20 years in the federal public service	14	27	15	21	18	2	3	43	41	827
2008	More than 20 years in the federal public service	10	28	16	21	17	2	5	41	41	954

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	33	17	15	9	0	0	59	24	290
2018	3 to 10 years in the federal public service	20	37	12	16	14	1	0	57	30	367
2018	11 to 20 years in the federal public service	24	39	11	14	12	0	0	62	27	516
2018	More than 20 years in the federal public service	25	40	12	12	10	0	0	65	22	322
2017	Less than 3 years in the federal public service	28	36	15	14	7	1	1	65	21	444
2017	3 to 10 years in the federal public service	25	34	12	17	11	0	0	59	28	467
2017	11 to 20 years in the federal public service	26	38	11	14	11	0	0	64	25	569
2017	More than 20 years in the federal public service	26	40	11	12	11	0	0	66	23	415
2014	Less than 3 years in the federal public service	26	51	11	10	2	0	1	77	11	91
2014	3 to 10 years in the federal public service	21	40	10	14	14	0	0	62	28	539
2014	11 to 20 years in the federal public service	19	33	12	16	19	0	0	52	36	508
2014	More than 20 years in the federal public service	21	35	11	14	19	0	0	56	33	469
2011	Less than 3 years in the federal public service	31	31	20	8	6	0	4	64	14	267
2011	3 to 10 years in the federal public service	25	38	15	14	7	0	0	63	21	1027
2011	11 to 20 years in the federal public service	23	41	13	14	9	0	0	64	23	798
2011	More than 20 years in the federal public service	29	38	11	11	10	0	1	67	21	911

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	26	34	19	10	9	0	0	61	19	290
2018	3 to 10 years in the federal public service	23	30	20	16	11	0	0	53	27	364
2018	11 to 20 years in the federal public service	27	35	14	12	12	0	0	62	24	512
2018	More than 20 years in the federal public service	30	33	17	11	8	0	0	64	19	323
2017	Less than 3 years in the federal public service	30	38	15	9	6	0	1	69	16	443
2017	3 to 10 years in the federal public service	27	30	18	14	12	0	0	57	25	467
2017	11 to 20 years in the federal public service	31	33	13	13	11	0	0	64	23	570
2017	More than 20 years in the federal public service	30	36	13	11	10	0	1	67	20	416
2014	Less than 3 years in the federal public service	36	38	16	7	2	1	0	75	9	91
2014	3 to 10 years in the federal public service	26	34	13	13	13	0	1	60	26	540
2014	11 to 20 years in the federal public service	23	28	16	17	17	0	0	51	33	509
2014	More than 20 years in the federal public service	23	34	17	11	14	0	0	58	25	469

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	35	17	12	5	0	0	66	17	294
2018	3 to 10 years in the federal public service	22	36	17	14	10	0	0	59	24	366
2018	11 to 20 years in the federal public service	26	36	11	15	10	0	0	63	26	516
2018	More than 20 years in the federal public service	30	41	15	8	6	0	0	71	14	323
2017	Less than 3 years in the federal public service	38	35	12	9	6	0	1	73	15	444
2017	3 to 10 years in the federal public service	28	36	14	11	10	0	0	64	22	467
2017	11 to 20 years in the federal public service	30	36	11	13	10	0	0	66	23	570
2017	More than 20 years in the federal public service	29	40	14	11	7	0	0	69	17	416
2014	Less than 3 years in the federal public service	45	41	10	3	0	0	0	87	4	91
2014	3 to 10 years in the federal public service	27	33	14	15	11	0	0	60	26	540
2014	11 to 20 years in the federal public service	26	27	16	17	13	1	0	54	31	508
2014	More than 20 years in the federal public service	25	33	16	14	12	0	0	58	26	467
2011	Less than 3 years in the federal public service	42	39	11	6	1	0	0	81	8	270
2011	3 to 10 years in the federal public service	33	39	12	11	5	0	0	72	17	1024
2011	11 to 20 years in the federal public service	31	40	13	11	6	0	0	71	16	800
2011	More than 20 years in the federal public service	31	40	12	9	6	1	0	72	16	911

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	20	38	21	11	5	4	61	17	292
2018	3 to 10 years in the federal public service	15	32	24	15	11	3	48	27	366
2018	11 to 20 years in the federal public service	15	33	21	15	12	3	50	28	514
2018	More than 20 years in the federal public service	16	41	21	13	6	4	58	20	325
2017	Less than 3 years in the federal public service	24	32	19	12	5	7	61	19	444
2017	3 to 10 years in the federal public service	15	33	20	15	12	3	50	29	469
2017	11 to 20 years in the federal public service	18	33	21	15	10	2	52	26	571
2017	More than 20 years in the federal public service	17	36	20	15	8	4	55	24	415

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	30	10	7	5	1	1	77	13	295
2018	3 to 10 years in the federal public service	40	33	10	9	7	0	0	74	16	367
2018	11 to 20 years in the federal public service	41	32	9	10	8	0	0	73	18	517
2018	More than 20 years in the federal public service	45	29	11	9	6	0	0	74	15	325
2017	Less than 3 years in the federal public service	52	27	8	7	5	0	0	79	12	443
2017	3 to 10 years in the federal public service	40	33	8	9	9	0	1	74	18	469
2017	11 to 20 years in the federal public service	40	34	7	10	9	0	0	74	19	571
2017	More than 20 years in the federal public service	38	36	9	11	6	1	0	74	17	415
2014	Less than 3 years in the federal public service	55	22	9	7	1	3	3	82	9	91
2014	3 to 10 years in the federal public service	40	30	12	8	8	0	1	71	16	539
2014	11 to 20 years in the federal public service	33	30	10	15	11	0	0	64	26	508
2014	More than 20 years in the federal public service	30	33	11	15	11	0	0	63	26	469
2011	Less than 3 years in the federal public service	46	31	11	5	2	1	3	80	8	268
2011	3 to 10 years in the federal public service	37	35	11	9	6	1	1	73	15	1024
2011	11 to 20 years in the federal public service	35	35	12	9	7	1	1	71	16	805
2011	More than 20 years in the federal public service	37	35	10	9	8	0	1	73	17	915

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	21	16	11	11	1	1	61	23	296
2018	3 to 10 years in the federal public service	30	26	19	13	12	0	0	56	25	365
2018	11 to 20 years in the federal public service	24	27	18	14	16	0	1	51	31	519
2018	More than 20 years in the federal public service	24	25	22	14	13	0	2	51	27	324
2017	Less than 3 years in the federal public service	38	28	14	10	8	1	1	67	19	444
2017	3 to 10 years in the federal public service	27	34	16	11	11	0	0	62	22	468
2017	11 to 20 years in the federal public service	22	31	20	15	11	0	1	54	26	569
2017	More than 20 years in the federal public service	25	26	19	15	13	0	2	52	29	414
2014	Less than 3 years in the federal public service	39	42	14	1	1	0	2	83	2	91
2014	3 to 10 years in the federal public service	25	31	19	9	15	0	0	57	24	540
2014	11 to 20 years in the federal public service	23	23	22	14	16	0	2	47	30	508
2014	More than 20 years in the federal public service	23	23	24	12	17	0	1	46	29	469
2011	Less than 3 years in the federal public service	48	29	13	5	4	0	0	78	9	268
2011	3 to 10 years in the federal public service	32	30	18	11	8	0	1	62	20	1025
2011	11 to 20 years in the federal public service	30	28	21	11	9	0	1	59	19	801
2011	More than 20 years in the federal public service	26	27	23	10	13	1	1	54	23	914
2008	Less than 3 years in the federal public service	40	31	15	7	5	0	1	72	13	503
2008	3 to 10 years in the federal public service	28	33	21	10	7	0	1	62	17	1052
2008	11 to 20 years in the federal public service	27	31	22	11	9	0	1	58	20	827
2008	More than 20 years in the federal public service	25	30	24	13	8	0	0	55	20	955

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in the federal public service	28	34	38	295
2018	3 to 10 years in the federal public service	29	34	36	365
2018	11 to 20 years in the federal public service	24	39	37	516
2018	More than 20 years in the federal public service	29	40	31	324
2017	Less than 3 years in the federal public service	28	36	36	444
2017	3 to 10 years in the federal public service	25	35	40	469
2017	11 to 20 years in the federal public service	21	43	36	571
2017	More than 20 years in the federal public service	26	39	35	416
2014	Less than 3 years in the federal public service	35	26	39	91
2014	3 to 10 years in the federal public service	24	40	36	540
2014	11 to 20 years in the federal public service	24	37	39	509
2014	More than 20 years in the federal public service	26	38	36	468
2011	Less than 3 years in the federal public service	21	51	29	270
2011	3 to 10 years in the federal public service	24	43	33	1026
2011	11 to 20 years in the federal public service	17	52	31	801
2011	More than 20 years in the federal public service	25	47	29	914

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in the federal public service	0	31	28	3	36	2	77
2018	3 to 10 years in the federal public service	2	33	40	9	9	8	105
2018	11 to 20 years in the federal public service	12	44	38	7	0	0	124
2018	More than 20 years in the federal public service	54	23	10	2	3	8	96
2017	Less than 3 years in the federal public service	0	15	25	7	48	6	114
2017	3 to 10 years in the federal public service	7	32	29	10	16	7	117
2017	11 to 20 years in the federal public service	14	46	33	3	1	3	120
2017	More than 20 years in the federal public service	60	17	13	6	2	2	111
2014	Less than 3 years in the federal public service	1	1	7	28	9999	62	30
2014	3 to 10 years in the federal public service	9	37	39	5	9999	11	144
2014	11 to 20 years in the federal public service	13	25	25	27	9999	10	108
2014	More than 20 years in the federal public service	60	10	6	7	9999	17	110
2011	Less than 3 years in the federal public service	2	21	33	12	9999	32	57
2011	3 to 10 years in the federal public service	5	27	47	13	9999	9	253
2011	11 to 20 years in the federal public service	23	27	39	6	9999	6	134
2011	More than 20 years in the federal public service	69	8	12	4	9999	8	219

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	44	7	6	1	1	0	86	7	294
2018	3 to 10 years in the federal public service	41	42	8	6	2	1	0	84	8	367
2018	11 to 20 years in the federal public service	46	40	6	4	2	1	0	87	6	517
2018	More than 20 years in the federal public service	47	39	8	4	1	0	0	87	5	324
2017	Less than 3 years in the federal public service	46	38	10	4	2	0	0	85	5	444
2017	3 to 10 years in the federal public service	42	41	8	5	4	0	0	83	9	469
2017	11 to 20 years in the federal public service	43	38	9	6	4	0	0	81	10	569
2017	More than 20 years in the federal public service	41	45	7	3	3	1	0	86	6	414
2014	Less than 3 years in the federal public service	55	38	7	0	1	0	0	93	1	90
2014	3 to 10 years in the federal public service	34	39	13	9	4	0	0	73	14	540
2014	11 to 20 years in the federal public service	32	33	19	10	6	0	0	65	16	508
2014	More than 20 years in the federal public service	38	35	12	5	9	1	0	74	14	469
2011	Less than 3 years in the federal public service	48	35	11	3	1	1	0	85	4	269
2011	3 to 10 years in the federal public service	34	41	13	7	4	1	0	77	10	1026
2011	11 to 20 years in the federal public service	30	46	12	7	3	1	1	78	10	805
2011	More than 20 years in the federal public service	37	40	12	5	4	1	0	78	10	915
2008	Less than 3 years in the federal public service	53	34	8	3	1	0	0	87	4	502
2008	3 to 10 years in the federal public service	46	39	9	5	2	0	0	85	6	1050
2008	11 to 20 years in the federal public service	46	40	8	3	2	0	0	87	6	826
2008	More than 20 years in the federal public service	50	37	7	3	2	1	0	88	5	951

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	28	46	16	6	2	2	0	75	8	293
2018	3 to 10 years in the federal public service	23	43	14	15	5	0	0	66	19	366
2018	11 to 20 years in the federal public service	22	43	16	12	6	1	0	65	18	513
2018	More than 20 years in the federal public service	24	46	16	9	4	1	0	71	13	322
2017	Less than 3 years in the federal public service	42	40	9	6	2	1	0	82	8	444
2017	3 to 10 years in the federal public service	29	44	14	9	3	1	0	73	13	468
2017	11 to 20 years in the federal public service	25	41	17	10	6	1	0	67	16	571
2017	More than 20 years in the federal public service	24	44	17	10	5	1	0	68	15	416
2014	Less than 3 years in the federal public service	42	35	14	4	0	2	3	81	4	91
2014	3 to 10 years in the federal public service	15	31	19	21	11	2	1	47	34	539
2014	11 to 20 years in the federal public service	14	28	22	20	14	2	0	43	35	509
2014	More than 20 years in the federal public service	10	36	22	16	14	2	0	46	31	469
2011	Less than 3 years in the federal public service	36	40	13	7	2	2	1	77	10	268
2011	3 to 10 years in the federal public service	22	41	17	13	6	1	0	64	19	1023
2011	11 to 20 years in the federal public service	21	41	20	11	6	2	0	63	17	800
2011	More than 20 years in the federal public service	23	44	15	10	6	1	0	69	16	915

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	11	24	33	15	11	1	4	28	37	295
2018	3 to 10 years in the federal public service	13	32	33	15	6	1	1	21	46	366
2018	11 to 20 years in the federal public service	15	32	33	14	4	0	1	19	48	520
2018	More than 20 years in the federal public service	15	34	34	11	4	1	1	16	50	322
2017	Less than 3 years in the federal public service	11	20	32	18	14	1	4	33	33	442
2017	3 to 10 years in the federal public service	15	29	32	15	6	0	2	21	45	467
2017	11 to 20 years in the federal public service	18	27	36	13	4	0	1	17	46	568
2017	More than 20 years in the federal public service	19	30	32	12	5	0	2	17	50	413
2014	Less than 3 years in the federal public service	9	15	19	30	19	6	4	54	26	91
2014	3 to 10 years in the federal public service	17	31	34	11	5	0	1	16	49	540
2014	11 to 20 years in the federal public service	23	32	34	8	3	0	1	11	55	509
2014	More than 20 years in the federal public service	23	34	30	10	1	1	1	11	58	468
2011	Less than 3 years in the federal public service	8	22	22	23	16	2	7	43	32	265
2011	3 to 10 years in the federal public service	18	29	30	13	7	1	2	21	48	1021
2011	11 to 20 years in the federal public service	20	31	30	11	6	0	1	18	52	800
2011	More than 20 years in the federal public service	22	32	30	10	3	0	2	13	55	908
2008	Less than 3 years in the federal public service	7	19	31	25	13	2	3	40	27	499
2008	3 to 10 years in the federal public service	12	28	33	16	8	0	2	25	42	1042
2008	11 to 20 years in the federal public service	13	32	37	12	4	1	1	16	46	822
2008	More than 20 years in the federal public service	13	32	35	13	5	0	2	18	45	951

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	9	16	28	23	19	3	2	44	26	292
2018	3 to 10 years in the federal public service	12	28	26	22	9	1	1	32	41	364
2018	11 to 20 years in the federal public service	16	24	31	20	7	2	1	27	41	519
2018	More than 20 years in the federal public service	12	25	35	21	4	2	1	25	38	321
2017	Less than 3 years in the federal public service	9	14	27	22	22	3	4	47	24	440
2017	3 to 10 years in the federal public service	11	23	31	19	10	3	2	31	37	464
2017	11 to 20 years in the federal public service	15	24	33	16	8	2	1	26	40	568
2017	More than 20 years in the federal public service	11	22	35	18	9	2	4	28	35	414
2014	Less than 3 years in the federal public service	4	13	20	29	25	5	5	59	19	89
2014	3 to 10 years in the federal public service	20	29	32	11	6	1	2	17	50	538
2014	11 to 20 years in the federal public service	25	29	28	12	5	1	1	17	54	507
2014	More than 20 years in the federal public service	26	27	29	14	2	2	1	16	54	467
2011	Less than 3 years in the federal public service	11	13	25	18	20	6	8	44	27	265
2011	3 to 10 years in the federal public service	16	21	28	18	11	3	3	30	40	1020
2011	11 to 20 years in the federal public service	17	23	29	16	11	2	2	28	41	800
2011	More than 20 years in the federal public service	17	25	27	16	7	4	3	25	46	904
2008	Less than 3 years in the federal public service	6	11	25	25	22	6	5	52	19	496
2008	3 to 10 years in the federal public service	10	18	28	24	14	2	3	41	30	1044
2008	11 to 20 years in the federal public service	9	19	32	23	11	3	3	37	29	821
2008	More than 20 years in the federal public service	8	21	33	24	9	2	4	34	31	944

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	21	30	19	16	2	3	36	33	295
2018	3 to 10 years in the federal public service	15	25	31	19	8	1	2	27	41	364
2018	11 to 20 years in the federal public service	16	26	31	19	6	0	1	26	43	517
2018	More than 20 years in the federal public service	19	28	31	13	6	1	2	20	48	322
2017	Less than 3 years in the federal public service	11	19	32	17	15	2	4	33	33	440
2017	3 to 10 years in the federal public service	16	22	29	17	9	2	5	28	41	466
2017	11 to 20 years in the federal public service	16	28	35	14	7	0	1	20	44	567
2017	More than 20 years in the federal public service	20	22	32	16	6	1	4	23	43	413
2014	Less than 3 years in the federal public service	12	10	18	17	33	5	6	56	24	90
2014	3 to 10 years in the federal public service	29	25	24	11	6	1	3	19	56	540
2014	11 to 20 years in the federal public service	26	23	28	13	5	3	2	19	51	508
2014	More than 20 years in the federal public service	27	24	30	11	3	2	1	15	53	465
2011	Less than 3 years in the federal public service	15	17	22	15	14	7	9	36	38	266
2011	3 to 10 years in the federal public service	20	23	27	16	8	2	4	25	46	1023
2011	11 to 20 years in the federal public service	22	24	28	13	7	2	4	22	49	797
2011	More than 20 years in the federal public service	22	27	30	11	5	2	4	17	51	905
2008	Less than 3 years in the federal public service	12	17	25	21	14	6	5	39	32	498
2008	3 to 10 years in the federal public service	16	25	27	16	9	2	4	26	45	1041
2008	11 to 20 years in the federal public service	17	27	30	15	5	3	4	21	47	819
2008	More than 20 years in the federal public service	14	26	32	16	7	2	4	24	42	950

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	5	13	27	27	24	2	4	53	18	293
2018	3 to 10 years in the federal public service	9	18	34	26	11	1	1	37	28	363
2018	11 to 20 years in the federal public service	14	18	33	25	7	1	1	33	33	512
2018	More than 20 years in the federal public service	13	24	34	19	8	1	1	27	38	320
2017	Less than 3 years in the federal public service	7	9	26	27	26	1	5	56	16	441
2017	3 to 10 years in the federal public service	9	20	29	24	12	1	4	38	31	464
2017	11 to 20 years in the federal public service	13	21	37	19	8	0	1	27	35	565
2017	More than 20 years in the federal public service	18	24	30	17	7	1	3	25	43	410
2014	Less than 3 years in the federal public service	6	8	17	34	29	0	7	68	14	91
2014	3 to 10 years in the federal public service	19	15	33	21	9	1	3	31	36	536
2014	11 to 20 years in the federal public service	25	20	29	18	5	0	1	24	47	503
2014	More than 20 years in the federal public service	25	22	32	15	4	1	1	19	48	465
2011	Less than 3 years in the federal public service	8	8	22	26	24	3	9	57	18	264
2011	3 to 10 years in the federal public service	14	18	31	21	11	2	4	34	33	1021
2011	11 to 20 years in the federal public service	15	21	31	19	10	2	3	31	37	795
2011	More than 20 years in the federal public service	18	23	34	15	5	1	3	21	43	900
2008	Less than 3 years in the federal public service	5	8	26	31	23	3	4	58	14	496
2008	3 to 10 years in the federal public service	10	17	30	26	12	1	4	40	28	1039
2008	11 to 20 years in the federal public service	10	19	36	23	7	1	4	32	30	820
2008	More than 20 years in the federal public service	9	21	39	20	6	1	2	28	32	948

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	12	17	26	19	18	3	5	40	31	295
2018	3 to 10 years in the federal public service	21	27	27	17	6	1	1	23	49	364
2018	11 to 20 years in the federal public service	25	27	28	14	5	1	1	19	53	518
2018	More than 20 years in the federal public service	24	29	29	12	5	1	1	17	53	322
2017	Less than 3 years in the federal public service	12	15	22	17	23	4	6	45	30	439
2017	3 to 10 years in the federal public service	20	24	27	15	10	1	3	27	46	465
2017	11 to 20 years in the federal public service	27	28	25	12	6	1	1	19	55	569
2017	More than 20 years in the federal public service	28	27	27	9	6	0	3	15	56	414
2014	Less than 3 years in the federal public service	3	14	18	25	30	6	5	62	18	91
2014	3 to 10 years in the federal public service	30	25	29	8	5	0	3	13	57	539
2014	11 to 20 years in the federal public service	42	24	22	7	4	0	1	11	66	508
2014	More than 20 years in the federal public service	37	28	21	8	3	1	1	12	67	469
2011	Less than 3 years in the federal public service	13	13	21	19	23	2	9	47	29	265
2011	3 to 10 years in the federal public service	27	23	22	15	8	1	3	24	52	1018
2011	11 to 20 years in the federal public service	28	27	24	10	9	0	2	19	56	800
2011	More than 20 years in the federal public service	29	30	26	9	3	0	2	13	61	908
2008	Less than 3 years in the federal public service	7	13	27	22	22	4	6	48	22	498
2008	3 to 10 years in the federal public service	16	22	27	20	12	1	3	33	40	1046
2008	11 to 20 years in the federal public service	19	27	32	15	4	0	3	19	48	823
2008	More than 20 years in the federal public service	18	28	31	14	6	0	2	21	47	947

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	14	17	23	19	19	4	4	41	34	295
2018	3 to 10 years in the federal public service	18	24	26	19	8	2	2	29	44	361
2018	11 to 20 years in the federal public service	18	22	31	18	8	1	1	27	41	519
2018	More than 20 years in the federal public service	13	23	33	21	6	2	2	29	37	321
2017	Less than 3 years in the federal public service	9	18	21	21	17	7	6	44	31	439
2017	3 to 10 years in the federal public service	12	20	31	18	12	4	4	33	34	466
2017	11 to 20 years in the federal public service	15	19	32	22	9	1	1	32	35	568
2017	More than 20 years in the federal public service	14	23	29	20	9	2	4	31	39	413
2014	Less than 3 years in the federal public service	15	12	11	16	26	14	6	53	34	90
2014	3 to 10 years in the federal public service	15	16	31	21	9	1	5	32	34	539
2014	11 to 20 years in the federal public service	18	19	24	23	11	1	3	36	39	507
2014	More than 20 years in the federal public service	15	19	31	25	7	1	3	32	36	467
2011	Less than 3 years in the federal public service	10	16	25	14	20	6	8	40	31	267
2011	3 to 10 years in the federal public service	12	18	26	23	14	2	5	40	32	1019
2011	11 to 20 years in the federal public service	13	22	28	21	11	2	4	34	36	788
2011	More than 20 years in the federal public service	12	21	30	24	9	2	3	35	34	902
2008	Less than 3 years in the federal public service	9	15	20	22	18	8	7	47	29	499
2008	3 to 10 years in the federal public service	13	21	26	21	14	3	3	36	36	1041
2008	11 to 20 years in the federal public service	12	24	30	20	9	1	3	31	37	820
2008	More than 20 years in the federal public service	9	25	29	21	10	1	3	33	36	943

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	15	22	38	13	7	2	3	21	40	294
2018	3 to 10 years in the federal public service	20	28	31	15	5	1	0	20	49	366
2018	11 to 20 years in the federal public service	22	25	35	13	4	1	1	17	48	520
2018	More than 20 years in the federal public service	15	29	34	13	6	1	2	20	45	323
2017	Less than 3 years in the federal public service	17	20	33	17	9	2	2	28	38	440
2017	3 to 10 years in the federal public service	18	28	32	11	8	1	2	20	47	464
2017	11 to 20 years in the federal public service	20	29	34	12	5	1	1	16	49	568
2017	More than 20 years in the federal public service	17	27	34	12	6	2	2	18	46	412
2014	Less than 3 years in the federal public service	6	13	27	21	24	4	5	50	21	90
2014	3 to 10 years in the federal public service	20	33	27	13	4	1	3	17	55	537
2014	11 to 20 years in the federal public service	28	21	31	12	5	1	3	17	51	505
2014	More than 20 years in the federal public service	24	28	34	10	3	1	1	13	52	467

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	32	6	14	6	2	0	74	20	294
2018	3 to 10 years in the federal public service	31	32	12	14	11	0	0	63	25	364
2018	11 to 20 years in the federal public service	34	31	8	13	12	1	0	66	25	519
2018	More than 20 years in the federal public service	36	33	12	12	7	1	0	69	19	323
2017	Less than 3 years in the federal public service	50	28	7	8	6	1	0	79	14	444
2017	3 to 10 years in the federal public service	38	30	9	13	10	0	0	68	23	468
2017	11 to 20 years in the federal public service	38	29	10	11	11	0	0	68	22	570
2017	More than 20 years in the federal public service	39	33	9	9	9	1	1	73	18	416
2014	Less than 3 years in the federal public service	57	29	3	10	0	0	0	86	11	91
2014	3 to 10 years in the federal public service	35	34	10	11	9	0	0	70	20	540
2014	11 to 20 years in the federal public service	37	28	12	11	11	1	0	66	22	508
2014	More than 20 years in the federal public service	39	32	8	9	10	1	0	72	20	469

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	35	4	9	2	1	85	11	295
2018	3 to 10 years in the federal public service	39	39	9	9	4	0	78	13	366
2018	11 to 20 years in the federal public service	40	38	7	10	5	0	77	16	520
2018	More than 20 years in the federal public service	44	36	9	9	2	0	80	11	324
2017	Less than 3 years in the federal public service	55	29	4	6	4	1	85	10	443
2017	3 to 10 years in the federal public service	40	38	9	8	4	1	78	12	468
2017	11 to 20 years in the federal public service	39	36	11	10	5	0	75	15	571
2017	More than 20 years in the federal public service	42	39	7	8	4	0	81	12	411
2014	Less than 3 years in the federal public service	64	25	5	2	3	0	89	6	91
2014	3 to 10 years in the federal public service	36	40	10	10	3	0	77	13	540
2014	11 to 20 years in the federal public service	36	36	9	14	5	0	72	19	509
2014	More than 20 years in the federal public service	38	41	8	9	4	0	79	13	468

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	40	10	3	4	4	0	82	7	294
2018	3 to 10 years in the federal public service	33	38	16	8	5	0	1	72	12	365
2018	11 to 20 years in the federal public service	36	38	13	7	4	1	0	75	12	519
2018	More than 20 years in the federal public service	38	36	16	5	4	2	0	75	9	325

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	35	9	5	2	4	1	82	8	295
2018	3 to 10 years in the federal public service	37	36	13	7	4	3	0	75	11	365
2018	11 to 20 years in the federal public service	35	36	17	6	3	3	0	73	9	516
2018	More than 20 years in the federal public service	38	43	12	3	2	2	0	84	4	323
2017	Less than 3 years in the federal public service	45	31	11	3	3	6	1	81	6	443
2017	3 to 10 years in the federal public service	32	36	17	5	5	4	0	71	11	467
2017	11 to 20 years in the federal public service	36	35	18	4	4	3	0	73	8	569
2017	More than 20 years in the federal public service	37	38	14	5	2	2	1	77	8	413
2014	Less than 3 years in the federal public service	52	27	9	2	0	10	1	88	2	91
2014	3 to 10 years in the federal public service	32	34	21	4	2	5	1	71	7	539
2014	11 to 20 years in the federal public service	38	31	18	5	3	4	1	72	9	509
2014	More than 20 years in the federal public service	30	40	17	3	3	7	1	76	6	467

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	40	8	3	2	2	87	5	293
2018	3 to 10 years in the federal public service	34	40	13	6	4	3	77	10	366
2018	11 to 20 years in the federal public service	31	41	15	8	3	2	74	11	516
2018	More than 20 years in the federal public service	36	42	14	4	3	1	78	8	323
2017	Less than 3 years in the federal public service	52	32	8	5	2	1	85	7	443
2017	3 to 10 years in the federal public service	35	38	12	9	4	2	75	13	467
2017	11 to 20 years in the federal public service	32	40	15	7	4	2	74	11	571
2017	More than 20 years in the federal public service	34	43	12	7	2	1	79	9	416
2014	Less than 3 years in the federal public service	66	23	3	3	3	1	91	6	91
2014	3 to 10 years in the federal public service	32	41	14	6	4	3	76	10	540
2014	11 to 20 years in the federal public service	34	37	13	10	4	3	73	14	509
2014	More than 20 years in the federal public service	31	43	15	7	2	2	75	10	469
2011	Less than 3 years in the federal public service	45	39	11	2	1	2	86	3	269
2011	3 to 10 years in the federal public service	27	42	17	7	4	3	71	11	1024
2011	11 to 20 years in the federal public service	24	41	19	8	5	3	67	13	801
2011	More than 20 years in the federal public service	26	39	19	6	5	3	68	12	908

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	32	4	1	2	0	93	4	295
2018	3 to 10 years in the federal public service	41	41	9	5	3	0	83	8	367
2018	11 to 20 years in the federal public service	36	40	12	8	5	0	76	12	513
2018	More than 20 years in the federal public service	43	36	12	7	3	0	79	9	324
2017	Less than 3 years in the federal public service	63	27	5	4	1	0	90	5	444
2017	3 to 10 years in the federal public service	43	36	8	9	4	0	79	13	466
2017	11 to 20 years in the federal public service	35	39	12	8	5	0	75	13	569
2017	More than 20 years in the federal public service	40	41	9	6	4	0	81	10	415
2014	Less than 3 years in the federal public service	73	23	1	3	0	0	96	3	91
2014	3 to 10 years in the federal public service	33	45	10	7	5	0	78	12	540
2014	11 to 20 years in the federal public service	34	34	14	10	8	0	68	18	508
2014	More than 20 years in the federal public service	29	43	13	9	6	0	72	15	467
2011	Less than 3 years in the federal public service	56	34	6	2	1	0	91	3	268
2011	3 to 10 years in the federal public service	35	41	12	8	4	0	76	12	1023
2011	11 to 20 years in the federal public service	30	42	15	8	5	0	72	12	796
2011	More than 20 years in the federal public service	31	39	15	8	6	1	71	14	904
2008	Less than 3 years in the federal public service	52	35	8	3	1	1	88	4	504
2008	3 to 10 years in the federal public service	38	41	10	7	3	1	80	10	1051
2008	11 to 20 years in the federal public service	32	47	10	7	3	0	80	10	825
2008	More than 20 years in the federal public service	34	41	13	9	3	0	76	12	951

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	27	20	10	7	8	4	58	19	295
2018	3 to 10 years in the federal public service	18	29	22	14	12	3	3	50	27	366
2018	11 to 20 years in the federal public service	21	31	17	14	10	4	2	55	27	519
2018	More than 20 years in the federal public service	18	33	22	14	8	3	2	55	22	324
2017	Less than 3 years in the federal public service	33	26	14	7	9	7	4	67	18	444
2017	3 to 10 years in the federal public service	25	31	14	12	12	5	2	59	26	468
2017	11 to 20 years in the federal public service	24	29	16	12	13	5	2	56	27	570
2017	More than 20 years in the federal public service	26	32	16	12	8	4	2	61	22	414
2014	Less than 3 years in the federal public service	39	26	12	1	4	7	12	80	5	91
2014	3 to 10 years in the federal public service	25	25	21	12	11	4	3	54	24	540
2014	11 to 20 years in the federal public service	25	28	18	14	10	4	1	56	25	509
2014	More than 20 years in the federal public service	26	33	17	9	10	4	2	62	20	466

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	35	10	11	6	4	1	72	17	291
2018	3 to 10 years in the federal public service	24	38	17	13	7	0	0	63	20	365
2018	11 to 20 years in the federal public service	26	40	14	11	6	2	0	68	18	514
2018	More than 20 years in the federal public service	28	43	14	8	6	3	0	72	14	324
2017	Less than 3 years in the federal public service	40	31	11	9	5	3	1	74	14	443
2017	3 to 10 years in the federal public service	34	34	12	9	8	1	1	70	17	469
2017	11 to 20 years in the federal public service	33	37	11	11	6	2	1	72	17	568
2017	More than 20 years in the federal public service	34	38	12	9	5	2	0	74	14	414
2014	Less than 3 years in the federal public service	54	18	10	8	6	4	1	75	14	91
2014	3 to 10 years in the federal public service	31	37	18	5	6	2	2	70	11	539
2014	11 to 20 years in the federal public service	33	38	11	8	6	3	0	74	15	509
2014	More than 20 years in the federal public service	35	36	16	6	5	2	1	73	11	469
2011	Less than 3 years in the federal public service	44	29	8	10	4	3	2	77	15	265
2011	3 to 10 years in the federal public service	34	35	12	9	5	4	1	73	15	1024
2011	11 to 20 years in the federal public service	32	39	12	9	4	4	1	74	14	801
2011	More than 20 years in the federal public service	35	36	12	8	5	3	1	73	14	910
2008	Less than 3 years in the federal public service	38	32	12	7	5	5	1	75	12	503
2008	3 to 10 years in the federal public service	32	36	12	10	5	4	1	71	15	1050
2008	11 to 20 years in the federal public service	32	36	11	11	3	5	2	73	15	826
2008	More than 20 years in the federal public service	36	37	11	6	5	4	2	77	11	954

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	36	15	5	3	2	77	8	291
2018	3 to 10 years in the federal public service	25	39	20	10	5	1	65	15	363
2018	11 to 20 years in the federal public service	24	35	23	13	5	1	60	18	511
2018	More than 20 years in the federal public service	27	38	21	8	5	2	65	13	323

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	25	19	9	9	15	1	56	22	293
2018	3 to 10 years in the federal public service	16	21	20	14	19	8	2	41	37	365
2018	11 to 20 years in the federal public service	16	21	21	17	20	4	2	39	39	514
2018	More than 20 years in the federal public service	22	24	23	12	11	7	1	50	25	323
2017	Less than 3 years in the federal public service	24	23	19	10	9	14	2	55	22	443
2017	3 to 10 years in the federal public service	16	25	15	19	16	7	2	46	38	469
2017	11 to 20 years in the federal public service	17	23	17	20	15	7	2	43	38	570
2017	More than 20 years in the federal public service	18	22	18	20	12	7	3	45	35	415
2014	Less than 3 years in the federal public service	26	19	11	11	4	20	10	63	21	91
2014	3 to 10 years in the federal public service	15	22	17	22	13	7	3	42	39	540
2014	11 to 20 years in the federal public service	16	24	16	14	19	9	2	45	37	507
2014	More than 20 years in the federal public service	14	27	19	17	13	7	3	46	33	468
2011	Less than 3 years in the federal public service	23	25	18	8	7	16	4	59	19	268
2011	3 to 10 years in the federal public service	14	24	21	18	12	8	3	42	34	1026
2011	11 to 20 years in the federal public service	14	23	22	19	13	8	1	41	35	801
2011	More than 20 years in the federal public service	19	27	18	15	13	8	1	50	30	914

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	13	87	294
2018	3 to 10 years in the federal public service	15	85	367
2018	11 to 20 years in the federal public service	21	79	519
2018	More than 20 years in the federal public service	13	87	322

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	62	40
2018	3 to 10 years in the federal public service	54	56
2018	11 to 20 years in the federal public service	49	109
2018	More than 20 years in the federal public service	51	43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	40
2018	3 to 10 years in the federal public service	67	56
2018	11 to 20 years in the federal public service	59	109
2018	More than 20 years in the federal public service	49	43

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	40
2018	11 to 20 years in the federal public service	8	109

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	40
2018	3 to 10 years in the federal public service	0	56

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	4	109

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	25	56
2018	11 to 20 years in the federal public service	13	109

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	27	40
2018	3 to 10 years in the federal public service	39	56
2018	11 to 20 years in the federal public service	40	109
2018	More than 20 years in the federal public service	46	43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	25	40
2018	3 to 10 years in the federal public service	39	56
2018	11 to 20 years in the federal public service	41	109
2018	More than 20 years in the federal public service	26	43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	26	40
2018	3 to 10 years in the federal public service	57	56
2018	11 to 20 years in the federal public service	49	109
2018	More than 20 years in the federal public service	41	43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	38	40
2018	3 to 10 years in the federal public service	44	56
2018	11 to 20 years in the federal public service	37	109
2018	More than 20 years in the federal public service	37	43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	20	40
2018	3 to 10 years in the federal public service	34	56
2018	11 to 20 years in the federal public service	31	109
2018	More than 20 years in the federal public service	29	43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	64	40
2018	3 to 10 years in the federal public service	55	56
2018	11 to 20 years in the federal public service	51	109
2018	More than 20 years in the federal public service	51	43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	25	40
2018	3 to 10 years in the federal public service	28	56
2018	11 to 20 years in the federal public service	33	109
2018	More than 20 years in the federal public service	26	43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	56
2018	More than 20 years in the federal public service	0	43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	11	56
2018	11 to 20 years in the federal public service	6	109

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	13	40
2018	3 to 10 years in the federal public service	10	56
2018	11 to 20 years in the federal public service	14	109
2018	More than 20 years in the federal public service	14	43

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	22	40
2018	3 to 10 years in the federal public service	59	56
2018	11 to 20 years in the federal public service	49	109
2018	More than 20 years in the federal public service	43	43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	16	40
2018	3 to 10 years in the federal public service	31	56
2018	11 to 20 years in the federal public service	20	109
2018	More than 20 years in the federal public service	17	43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	17	40
2018	3 to 10 years in the federal public service	13	56
2018	11 to 20 years in the federal public service	16	109
2018	More than 20 years in the federal public service	20	43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	56	40
2018	3 to 10 years in the federal public service	46	56
2018	11 to 20 years in the federal public service	49	108
2018	More than 20 years in the federal public service	63	43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	36	40
2018	3 to 10 years in the federal public service	23	56
2018	11 to 20 years in the federal public service	25	108
2018	More than 20 years in the federal public service	20	43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	8	56
2018	11 to 20 years in the federal public service	7	108

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	24	56
2018	11 to 20 years in the federal public service	20	108

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	8	56
2018	More than 20 years in the federal public service	0	43

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	10	56
2018	11 to 20 years in the federal public service	9	108

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	17	108

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	13	56
2018	11 to 20 years in the federal public service	7	108

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	29	40
2018	3 to 10 years in the federal public service	27	56
2018	11 to 20 years in the federal public service	30	108
2018	More than 20 years in the federal public service	30	43

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	17	39
2018	3 to 10 years in the federal public service	9	50
2018	11 to 20 years in the federal public service	7	98
2018	More than 20 years in the federal public service	12	43

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	31	50
2018	11 to 20 years in the federal public service	24	98

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	12	50
2018	11 to 20 years in the federal public service	6	98

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	11	50
2018	11 to 20 years in the federal public service	5	98

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	39
2018	11 to 20 years in the federal public service	8	98

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	7	98

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	7	98
2018	More than 20 years in the federal public service	13	43

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	13	39
2018	3 to 10 years in the federal public service	12	50
2018	11 to 20 years in the federal public service	11	98
2018	More than 20 years in the federal public service	11	43

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	10	50
2018	11 to 20 years in the federal public service	10	98

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	17	39
2018	3 to 10 years in the federal public service	28	50
2018	11 to 20 years in the federal public service	34	98
2018	More than 20 years in the federal public service	26	43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	44	39
2018	3 to 10 years in the federal public service	51	50
2018	11 to 20 years in the federal public service	45	98
2018	More than 20 years in the federal public service	39	43

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	98

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	40	39
2018	3 to 10 years in the federal public service	47	50
2018	11 to 20 years in the federal public service	63	98
2018	More than 20 years in the federal public service	59	43

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	5	98

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	20	39
2018	3 to 10 years in the federal public service	13	50
2018	11 to 20 years in the federal public service	14	98
2018	More than 20 years in the federal public service	21	43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	18	16	20	3	6	31	5	54	14	296
2018	3 to 10 years in the federal public service	12	18	25	9	7	24	6	42	23	366
2018	11 to 20 years in the federal public service	12	16	27	12	12	19	3	35	30	518
2018	More than 20 years in the federal public service	17	20	25	9	7	20	3	48	20	324
2017	Less than 3 years in the federal public service	19	9	18	3	5	32	13	52	15	444
2017	3 to 10 years in the federal public service	12	16	21	8	9	26	8	43	25	468
2017	11 to 20 years in the federal public service	12	16	21	9	12	23	7	39	30	570
2017	More than 20 years in the federal public service	15	21	21	8	6	25	4	51	20	416
2014	Less than 3 years in the federal public service	17	21	8	1	4	36	14	76	9	91
2014	3 to 10 years in the federal public service	13	13	27	6	7	26	6	39	20	540
2014	11 to 20 years in the federal public service	12	16	22	10	6	28	6	43	24	509
2014	More than 20 years in the federal public service	10	19	28	6	11	24	1	40	23	467

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	32	15	6	3	11	1	72	11	296
2018	3 to 10 years in the federal public service	24	32	18	11	4	9	1	63	17	366
2018	11 to 20 years in the federal public service	22	29	21	14	8	6	0	55	23	516
2018	More than 20 years in the federal public service	27	36	18	8	4	7	0	68	13	324
2017	Less than 3 years in the federal public service	38	23	17	3	4	13	2	72	8	444
2017	3 to 10 years in the federal public service	24	29	19	8	7	13	1	61	17	467
2017	11 to 20 years in the federal public service	23	26	22	9	9	9	2	55	20	569
2017	More than 20 years in the federal public service	24	35	20	7	4	10	0	65	13	416
2014	Less than 3 years in the federal public service	41	25	8	1	3	19	2	85	5	90
2014	3 to 10 years in the federal public service	20	26	26	6	6	14	2	55	14	540
2014	11 to 20 years in the federal public service	19	27	20	12	6	15	0	55	22	509
2014	More than 20 years in the federal public service	19	31	21	11	8	10	1	56	21	466
2011	Less than 3 years in the federal public service	39	31	14	2	2	12	1	80	4	269
2011	3 to 10 years in the federal public service	29	35	17	8	4	6	0	69	13	1022
2011	11 to 20 years in the federal public service	27	39	19	7	4	5	0	69	11	797
2011	More than 20 years in the federal public service	32	36	15	8	4	5	0	72	12	903

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	6	94	295
2018	3 to 10 years in the federal public service	11	89	364
2018	11 to 20 years in the federal public service	7	93	516
2018	More than 20 years in the federal public service	6	94	321

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	18
2018	3 to 10 years in the federal public service	37	40
2018	11 to 20 years in the federal public service	27	37
2018	More than 20 years in the federal public service	30	20

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	72	18
2018	3 to 10 years in the federal public service	75	40
2018	11 to 20 years in the federal public service	87	37
2018	More than 20 years in the federal public service	73	20

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	More than 20 years in the federal public service	0	20

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	37
2018	More than 20 years in the federal public service	0	20

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	40
2018	11 to 20 years in the federal public service	0	37

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	20

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	37

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	21	41
2018	11 to 20 years in the federal public service	16	37

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	16	41

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in the federal public service	0	20

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	37
2018	More than 20 years in the federal public service	0	20

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	31	18
2018	3 to 10 years in the federal public service	14	41
2018	11 to 20 years in the federal public service	17	37
2018	More than 20 years in the federal public service	24	20

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	18
2018	3 to 10 years in the federal public service	22	41
2018	11 to 20 years in the federal public service	18	37
2018	More than 20 years in the federal public service	25	20

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	More than 20 years in the federal public service	0	20

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	41
2018	11 to 20 years in the federal public service	0	37

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	17	41
2018	11 to 20 years in the federal public service	19	37

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	37
2018	More than 20 years in the federal public service	0	20

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	26	18
2018	3 to 10 years in the federal public service	41	41
2018	11 to 20 years in the federal public service	49	37
2018	More than 20 years in the federal public service	41	20

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	41
2018	More than 20 years in the federal public service	0	20

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	3 to 10 years in the federal public service	12	41
2018	11 to 20 years in the federal public service	15	37
2018	More than 20 years in the federal public service	30	20

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	31	41
2018	11 to 20 years in the federal public service	35	37

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	3 to 10 years in the federal public service	22	41
2018	11 to 20 years in the federal public service	21	37
2018	More than 20 years in the federal public service	24	20

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	More than 20 years in the federal public service	0	20

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	19	41
2018	11 to 20 years in the federal public service	47	37

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	More than 20 years in the federal public service	0	20

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	26	37
2018	More than 20 years in the federal public service	0	20

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	18
2018	3 to 10 years in the federal public service	12	41

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	12	41

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	59	18
2018	3 to 10 years in the federal public service	50	41
2018	11 to 20 years in the federal public service	31	37
2018	More than 20 years in the federal public service	42	20

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15
2018	11 to 20 years in the federal public service	0	26

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	37	15
2018	3 to 10 years in the federal public service	18	37

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	26

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15
2018	11 to 20 years in the federal public service	0	26

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15
2018	More than 20 years in the federal public service	0	20

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	16	37

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	19	26
2018	More than 20 years in the federal public service	34	20

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	32	15
2018	3 to 10 years in the federal public service	29	37
2018	11 to 20 years in the federal public service	34	26
2018	More than 20 years in the federal public service	24	20

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	15
2018	11 to 20 years in the federal public service	0	26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	57	15
2018	3 to 10 years in the federal public service	60	37
2018	11 to 20 years in the federal public service	53	26
2018	More than 20 years in the federal public service	43	20

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	46	15
2018	3 to 10 years in the federal public service	53	37
2018	11 to 20 years in the federal public service	77	26
2018	More than 20 years in the federal public service	60	20

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	15	37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	19	15	18	2	3	35	8	59	9	296
2018	3 to 10 years in the federal public service	14	19	23	6	5	28	5	50	17	367
2018	11 to 20 years in the federal public service	14	18	31	5	4	25	2	44	13	518
2018	More than 20 years in the federal public service	19	18	29	3	3	25	2	52	8	323
2017	Less than 3 years in the federal public service	21	12	15	2	2	37	11	63	8	444
2017	3 to 10 years in the federal public service	18	17	19	4	4	31	8	57	12	469
2017	11 to 20 years in the federal public service	13	18	27	3	4	30	5	48	10	571
2017	More than 20 years in the federal public service	15	15	29	3	2	31	5	47	8	415
2014	Less than 3 years in the federal public service	22	12	9	1	0	42	14	78	1	91
2014	3 to 10 years in the federal public service	14	15	28	2	4	30	7	46	8	539
2014	11 to 20 years in the federal public service	16	13	26	3	4	32	6	48	11	508
2014	More than 20 years in the federal public service	11	18	28	3	3	34	3	46	9	469

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	32	12	5	2	13	2	78	8	295
2018	3 to 10 years in the federal public service	26	29	22	7	4	11	1	62	13	366
2018	11 to 20 years in the federal public service	25	31	25	6	3	10	1	62	10	517
2018	More than 20 years in the federal public service	31	32	23	3	3	8	1	69	6	323
2017	Less than 3 years in the federal public service	41	27	11	2	2	15	2	82	5	443
2017	3 to 10 years in the federal public service	30	30	14	5	3	16	2	73	10	469
2017	11 to 20 years in the federal public service	26	29	23	5	4	12	2	64	9	570
2017	More than 20 years in the federal public service	27	33	20	4	2	13	2	70	7	416
2014	Less than 3 years in the federal public service	39	21	20	0	0	17	3	75	0	89
2014	3 to 10 years in the federal public service	22	26	26	2	4	17	3	60	8	537
2014	11 to 20 years in the federal public service	26	27	24	5	4	15	1	62	10	509
2014	More than 20 years in the federal public service	22	30	24	4	2	17	1	63	7	467
2011	Less than 3 years in the federal public service	45	32	11	1	1	10	0	86	2	269
2011	3 to 10 years in the federal public service	35	37	14	5	2	7	0	78	7	1023
2011	11 to 20 years in the federal public service	32	40	15	5	1	7	0	77	6	799
2011	More than 20 years in the federal public service	35	39	14	4	2	6	0	80	6	910

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	60	24	9	3	2	1	85	6	291
2018	3 to 10 years in the federal public service	55	23	9	7	6	1	78	12	366
2018	11 to 20 years in the federal public service	52	23	9	7	7	0	76	14	510
2018	More than 20 years in the federal public service	49	31	13	3	4	0	81	7	324
2017	Less than 3 years in the federal public service	65	19	9	5	3	1	84	7	444
2017	3 to 10 years in the federal public service	55	24	11	4	5	1	80	10	467
2017	11 to 20 years in the federal public service	57	21	10	5	6	0	79	11	570
2017	More than 20 years in the federal public service	54	25	11	4	4	2	80	9	415

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	47	38	7	5	2	1	86	7	296
2018	3 to 10 years in the federal public service	40	40	10	5	4	0	80	9	366
2018	11 to 20 years in the federal public service	44	40	8	5	3	0	84	8	513
2018	More than 20 years in the federal public service	52	34	10	1	2	0	87	3	322
2017	Less than 3 years in the federal public service	43	39	8	7	2	0	82	10	444
2017	3 to 10 years in the federal public service	42	40	8	5	5	1	82	10	468
2017	11 to 20 years in the federal public service	41	38	11	5	4	0	80	9	570
2017	More than 20 years in the federal public service	50	38	8	3	1	0	88	4	415

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	33	10	11	8	2	70	20	296
2018	3 to 10 years in the federal public service	22	35	13	15	14	0	58	29	365
2018	11 to 20 years in the federal public service	20	35	15	16	13	0	55	30	520
2018	More than 20 years in the federal public service	29	34	17	12	8	0	63	20	324
2017	Less than 3 years in the federal public service	29	37	10	14	8	2	67	22	443
2017	3 to 10 years in the federal public service	17	44	13	14	12	1	61	26	468
2017	11 to 20 years in the federal public service	16	39	16	14	14	1	55	29	569
2017	More than 20 years in the federal public service	21	39	12	15	11	2	61	27	415

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	21	29	21	14	15	1	51	29	293
2018	3 to 10 years in the federal public service	14	22	21	15	27	1	37	42	366
2018	11 to 20 years in the federal public service	18	26	22	12	21	0	44	33	520
2018	More than 20 years in the federal public service	23	27	22	13	14	0	51	27	324
2017	Less than 3 years in the federal public service	17	19	25	22	17	1	36	39	443
2017	3 to 10 years in the federal public service	12	22	17	17	30	1	34	48	468
2017	11 to 20 years in the federal public service	19	23	19	16	23	1	42	39	570
2017	More than 20 years in the federal public service	26	21	19	13	20	1	48	34	413

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	18	28	22	16	15	1	46	32	294
2018	3 to 10 years in the federal public service	10	26	25	16	22	0	36	38	365
2018	11 to 20 years in the federal public service	11	22	27	21	19	0	33	40	520
2018	More than 20 years in the federal public service	12	25	30	15	17	1	37	32	323
2017	Less than 3 years in the federal public service	25	25	23	13	14	1	50	27	442
2017	3 to 10 years in the federal public service	16	23	27	16	19	0	39	35	469
2017	11 to 20 years in the federal public service	12	23	26	17	21	1	35	39	569
2017	More than 20 years in the federal public service	9	24	27	19	19	1	34	39	412

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	29	21	10	8	3	60	19	292
2018	3 to 10 years in the federal public service	17	30	27	14	10	2	48	24	365
2018	11 to 20 years in the federal public service	18	27	27	16	12	0	44	28	516
2018	More than 20 years in the federal public service	15	29	27	18	10	1	44	28	319
2017	Less than 3 years in the federal public service	36	25	20	10	6	3	63	16	442
2017	3 to 10 years in the federal public service	23	27	22	14	11	3	52	26	467
2017	11 to 20 years in the federal public service	17	28	25	16	13	2	46	29	567
2017	More than 20 years in the federal public service	15	26	25	15	16	4	42	32	411

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	24	19	15	19	0	0	47	35	293
2018	3 to 10 years in the federal public service	15	19	25	14	26	0	0	34	41	363
2018	11 to 20 years in the federal public service	10	23	20	22	24	0	1	34	46	516
2018	More than 20 years in the federal public service	10	25	27	18	20	0	0	34	38	320
2017	Less than 3 years in the federal public service	23	24	18	18	15	1	2	48	33	441
2017	3 to 10 years in the federal public service	14	23	22	17	23	0	1	37	40	468
2017	11 to 20 years in the federal public service	12	23	22	19	22	0	1	35	42	570
2017	More than 20 years in the federal public service	10	24	22	18	24	1	2	34	43	415

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	58	18	9	3	2	0	10	85	5	291
2018	3 to 10 years in the federal public service	47	27	9	4	4	0	9	81	9	365
2018	11 to 20 years in the federal public service	48	23	12	6	5	0	6	76	12	516
2018	More than 20 years in the federal public service	45	22	16	6	4	0	8	72	11	320
2017	Less than 3 years in the federal public service	61	17	6	2	2	0	12	89	4	442
2017	3 to 10 years in the federal public service	51	21	10	5	3	0	9	80	9	469
2017	11 to 20 years in the federal public service	45	25	12	4	5	0	9	77	10	568
2017	More than 20 years in the federal public service	37	25	14	5	4	1	14	73	10	411

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	26	22	6	10	1	62	16	293
2018	3 to 10 years in the federal public service	26	27	22	11	13	1	53	25	366
2018	11 to 20 years in the federal public service	26	24	23	14	12	1	51	26	518
2018	More than 20 years in the federal public service	30	30	22	8	9	1	61	17	321
2017	Less than 3 years in the federal public service	39	27	18	8	7	0	66	15	440
2017	3 to 10 years in the federal public service	28	28	22	12	10	0	56	22	467
2017	11 to 20 years in the federal public service	25	30	22	12	10	0	55	23	568
2017	More than 20 years in the federal public service	23	35	22	12	7	1	59	19	413

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	41	15	8	6	0	2	71	13	294
2018	3 to 10 years in the federal public service	19	38	21	12	9	1	1	57	21	364
2018	11 to 20 years in the federal public service	17	38	24	11	9	1	0	55	20	515
2018	More than 20 years in the federal public service	22	38	22	11	5	1	2	61	16	323
2017	Less than 3 years in the federal public service	34	35	17	8	4	0	2	71	12	441
2017	3 to 10 years in the federal public service	25	31	23	13	7	0	2	56	20	467
2017	11 to 20 years in the federal public service	23	34	24	9	9	0	1	58	18	569
2017	More than 20 years in the federal public service	20	35	23	11	7	1	2	57	19	414

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	23	33	24	11	7	0	1	57	18	296
2018	3 to 10 years in the federal public service	14	31	26	16	12	0	1	45	29	365
2018	11 to 20 years in the federal public service	12	29	26	21	11	0	1	42	32	515
2018	More than 20 years in the federal public service	11	34	29	17	7	1	1	45	25	322
2017	Less than 3 years in the federal public service	29	31	22	9	7	0	1	61	16	440
2017	3 to 10 years in the federal public service	21	24	26	15	12	1	0	46	27	466
2017	11 to 20 years in the federal public service	12	31	26	16	14	1	1	44	30	568
2017	More than 20 years in the federal public service	14	30	25	19	9	1	2	46	29	413

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	27	24	11	6	0	1	58	17	295
2018	3 to 10 years in the federal public service	20	29	26	12	12	0	1	50	24	363
2018	11 to 20 years in the federal public service	22	29	24	15	10	0	1	51	25	517
2018	More than 20 years in the federal public service	23	32	28	11	5	1	1	55	16	322
2017	Less than 3 years in the federal public service	28	33	22	10	7	0	1	62	16	440
2017	3 to 10 years in the federal public service	25	28	23	14	9	0	1	53	23	466
2017	11 to 20 years in the federal public service	21	33	23	12	10	1	1	55	22	569
2017	More than 20 years in the federal public service	23	31	23	13	8	1	2	55	21	414

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	26	25	13	10	0	1	51	23	296
2018	3 to 10 years in the federal public service	17	25	27	16	13	0	1	43	29	363
2018	11 to 20 years in the federal public service	19	28	24	16	12	0	0	47	28	516
2018	More than 20 years in the federal public service	18	35	24	11	11	0	0	53	22	322
2017	Less than 3 years in the federal public service	24	32	22	12	9	0	1	57	20	441
2017	3 to 10 years in the federal public service	22	26	25	15	11	1	0	49	26	465
2017	11 to 20 years in the federal public service	21	27	21	16	13	0	1	49	29	565
2017	More than 20 years in the federal public service	19	31	22	14	11	1	2	52	26	412

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	53	19	12	8	6	1	73	14	296
2018	3 to 10 years in the federal public service	43	26	14	8	6	2	71	15	363
2018	11 to 20 years in the federal public service	48	24	14	5	8	1	73	13	514
2018	More than 20 years in the federal public service	49	31	9	6	4	2	82	10	322
2017	Less than 3 years in the federal public service	57	19	13	6	3	2	77	10	444
2017	3 to 10 years in the federal public service	50	25	13	7	4	1	75	11	469
2017	11 to 20 years in the federal public service	49	25	13	6	6	1	75	12	569
2017	More than 20 years in the federal public service	54	22	13	6	5	1	76	11	415

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	72	11	5	3	2	0	6	89	5	294
2018	3 to 10 years in the federal public service	65	13	9	4	3	1	5	83	7	361
2018	11 to 20 years in the federal public service	65	14	8	4	5	0	4	82	9	513
2018	More than 20 years in the federal public service	65	18	8	2	2	1	4	87	5	319

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	76	11	5	2	3	0	3	89	5	293
2018	3 to 10 years in the federal public service	65	14	10	4	4	1	2	81	9	363
2018	11 to 20 years in the federal public service	61	19	9	4	6	1	2	81	10	515
2018	More than 20 years in the federal public service	70	13	8	2	3	1	2	86	6	320
2017	Less than 3 years in the federal public service	79	11	4	1	1	0	3	93	3	443
2017	3 to 10 years in the federal public service	72	12	6	3	4	0	3	87	7	468
2017	11 to 20 years in the federal public service	67	13	9	4	4	1	2	83	8	570
2017	More than 20 years in the federal public service	73	14	5	3	2	1	2	90	6	415

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	60	25	9	4	1	0	1	85	5	295
2018	3 to 10 years in the federal public service	52	26	13	5	3	0	1	79	8	366
2018	11 to 20 years in the federal public service	52	28	14	3	2	0	0	81	5	514
2018	More than 20 years in the federal public service	55	28	11	2	3	0	1	83	5	325
2017	Less than 3 years in the federal public service	65	24	4	2	2	0	3	92	4	444
2017	3 to 10 years in the federal public service	53	30	10	3	2	1	1	84	5	466
2017	11 to 20 years in the federal public service	49	32	11	5	2	0	1	81	8	570
2017	More than 20 years in the federal public service	54	30	10	2	3	0	1	84	6	415

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	66	17	7	5	4	1	1	85	9	292
2018	3 to 10 years in the federal public service	53	21	13	5	8	0	0	75	13	362
2018	11 to 20 years in the federal public service	49	23	12	8	7	0	1	73	15	515
2018	More than 20 years in the federal public service	55	23	11	5	5	0	1	79	11	321
2017	Less than 3 years in the federal public service	73	15	5	3	1	0	3	90	4	442
2017	3 to 10 years in the federal public service	63	18	8	5	5	1	1	82	10	465
2017	11 to 20 years in the federal public service	56	22	9	6	6	0	1	78	12	563
2017	More than 20 years in the federal public service	58	22	9	6	4	0	1	81	10	415

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	58	7	2	0	0	0	33	96	0	293
2018	3 to 10 years in the federal public service	53	6	3	3	0	0	34	91	5	363
2018	11 to 20 years in the federal public service	46	14	7	2	1	0	30	86	4	512
2018	More than 20 years in the federal public service	45	14	8	2	0	0	32	86	3	321
2017	Less than 3 years in the federal public service	63	6	1	0	1	0	30	97	1	444
2017	3 to 10 years in the federal public service	57	8	4	2	0	1	28	91	3	468
2017	11 to 20 years in the federal public service	47	13	6	2	1	0	32	87	5	570
2017	More than 20 years in the federal public service	48	13	5	3	1	0	30	88	6	413

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	65	15	10	4	1	0	5	85	5	295
2018	3 to 10 years in the federal public service	60	18	12	3	4	0	3	80	7	365
2018	11 to 20 years in the federal public service	57	25	8	4	2	0	4	86	6	512
2018	More than 20 years in the federal public service	54	24	10	3	3	0	6	83	6	322
2017	Less than 3 years in the federal public service	67	15	8	3	2	0	5	87	5	442
2017	3 to 10 years in the federal public service	60	21	8	3	2	1	4	86	5	467
2017	11 to 20 years in the federal public service	60	21	7	4	3	0	6	86	7	563
2017	More than 20 years in the federal public service	61	18	10	3	2	0	7	85	5	413

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	54	17	11	8	9	0	2	72	17	293
2018	3 to 10 years in the federal public service	66	15	7	3	6	0	3	84	9	366
2018	11 to 20 years in the federal public service	74	15	4	2	2	0	3	92	4	515
2018	More than 20 years in the federal public service	78	13	4	1	1	0	3	94	2	325
2017	Less than 3 years in the federal public service	49	18	11	9	10	1	2	69	20	444
2017	3 to 10 years in the federal public service	62	17	6	4	6	1	3	83	10	469
2017	11 to 20 years in the federal public service	68	18	6	2	2	0	4	89	4	571
2017	More than 20 years in the federal public service	72	15	6	1	1	0	4	92	2	415

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	35	13	3	2	0	2	82	4	294
2018	3 to 10 years in the federal public service	48	31	13	4	3	0	2	80	6	364
2018	11 to 20 years in the federal public service	47	30	15	4	2	0	2	78	6	513
2018	More than 20 years in the federal public service	51	32	10	3	2	1	2	85	5	325
2017	Less than 3 years in the federal public service	55	28	10	3	2	0	2	85	5	443
2017	3 to 10 years in the federal public service	52	28	12	4	1	0	2	82	6	469
2017	11 to 20 years in the federal public service	49	30	11	3	3	0	3	82	6	568
2017	More than 20 years in the federal public service	50	32	10	5	1	0	2	83	6	416

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	19	37	27	11	6	0	56	17	296
2018	3 to 10 years in the federal public service	11	27	36	15	10	0	39	25	366
2018	11 to 20 years in the federal public service	11	27	35	17	10	0	38	27	519
2018	More than 20 years in the federal public service	12	33	35	14	5	0	46	19	324
2017	Less than 3 years in the federal public service	18	32	31	12	7	0	50	19	443
2017	3 to 10 years in the federal public service	9	31	36	14	10	0	40	24	467
2017	11 to 20 years in the federal public service	8	26	42	16	8	0	34	24	570
2017	More than 20 years in the federal public service	12	28	37	15	8	1	40	23	415

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	10	17	35	25	13	0	38	27	294
2018	3 to 10 years in the federal public service	17	24	33	21	4	0	25	42	365
2018	11 to 20 years in the federal public service	18	24	37	15	5	0	21	42	510
2018	More than 20 years in the federal public service	15	25	37	17	6	0	23	40	320
2017	Less than 3 years in the federal public service	9	19	36	21	14	1	35	29	442
2017	3 to 10 years in the federal public service	14	25	34	18	8	0	26	39	467
2017	11 to 20 years in the federal public service	11	29	39	15	6	0	21	39	567
2017	More than 20 years in the federal public service	15	25	39	17	4	0	21	40	414

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	28	28	21	10	9	2	1	29	71	295
2018	3 to 10 years in the federal public service	19	23	24	12	21	1	0	19	81	365
2018	11 to 20 years in the federal public service	24	28	22	12	13	0	0	25	75	518
2018	More than 20 years in the federal public service	34	24	22	10	9	1	0	35	65	324
2017	Less than 3 years in the federal public service	21	25	20	15	17	1	1	21	79	444
2017	3 to 10 years in the federal public service	16	17	22	17	26	2	0	17	83	469
2017	11 to 20 years in the federal public service	24	26	21	10	15	3	0	25	75	570
2017	More than 20 years in the federal public service	37	20	19	9	12	2	0	38	62	414

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	34	202
2018	3 to 10 years in the federal public service	32	293
2018	11 to 20 years in the federal public service	20	392
2018	More than 20 years in the federal public service	13	211
2017	Less than 3 years in the federal public service	40	344
2017	3 to 10 years in the federal public service	32	382
2017	11 to 20 years in the federal public service	15	412
2017	More than 20 years in the federal public service	12	251

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	44	202
2018	3 to 10 years in the federal public service	49	293
2018	11 to 20 years in the federal public service	39	392
2018	More than 20 years in the federal public service	38	211
2017	Less than 3 years in the federal public service	43	344
2017	3 to 10 years in the federal public service	48	382
2017	11 to 20 years in the federal public service	32	412
2017	More than 20 years in the federal public service	27	251

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	23	202
2018	3 to 10 years in the federal public service	32	293
2018	11 to 20 years in the federal public service	22	392
2018	More than 20 years in the federal public service	17	211
2017	Less than 3 years in the federal public service	17	344
2017	3 to 10 years in the federal public service	25	382
2017	11 to 20 years in the federal public service	19	412
2017	More than 20 years in the federal public service	15	251

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	19	202
2018	3 to 10 years in the federal public service	41	293
2018	11 to 20 years in the federal public service	53	392
2018	More than 20 years in the federal public service	48	211
2017	Less than 3 years in the federal public service	21	344
2017	3 to 10 years in the federal public service	52	382
2017	11 to 20 years in the federal public service	59	412
2017	More than 20 years in the federal public service	52	251

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	202
2018	3 to 10 years in the federal public service	7	293
2018	11 to 20 years in the federal public service	7	392
2018	More than 20 years in the federal public service	0	211
2017	Less than 3 years in the federal public service	2	344
2017	3 to 10 years in the federal public service	8	382
2017	11 to 20 years in the federal public service	7	412
2017	More than 20 years in the federal public service	4	251

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	202
2018	3 to 10 years in the federal public service	34	293
2018	11 to 20 years in the federal public service	43	392
2018	More than 20 years in the federal public service	37	211

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	202
2018	3 to 10 years in the federal public service	35	293
2018	11 to 20 years in the federal public service	32	392
2018	More than 20 years in the federal public service	35	211
2017	Less than 3 years in the federal public service	46	344
2017	3 to 10 years in the federal public service	35	382
2017	11 to 20 years in the federal public service	38	412
2017	More than 20 years in the federal public service	42	251

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in the federal public service	3	53	19	10	4	12	198
2018	3 to 10 years in the federal public service	2	37	19	10	5	28	279
2018	11 to 20 years in the federal public service	4	30	23	15	4	25	383
2018	More than 20 years in the federal public service	4	34	24	12	6	19	203
2017	Less than 3 years in the federal public service	3	54	17	11	3	12	342
2017	3 to 10 years in the federal public service	3	32	25	13	8	18	382
2017	11 to 20 years in the federal public service	5	42	20	12	6	15	406
2017	More than 20 years in the federal public service	6	46	21	9	5	13	249

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	40	60	200
2018	3 to 10 years in the federal public service	30	70	291
2018	11 to 20 years in the federal public service	29	71	391
2018	More than 20 years in the federal public service	30	70	210

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	21	12	6	6	1	10	72	14	292
2018	3 to 10 years in the federal public service	35	18	17	9	15	2	5	57	25	365
2018	11 to 20 years in the federal public service	36	16	19	10	13	1	5	55	25	517
2018	More than 20 years in the federal public service	43	17	14	11	7	0	8	65	20	324

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	15	24	18	19	22	0	3	40	42	202
2018	3 to 10 years in the federal public service	9	20	20	19	27	0	5	30	49	290
2018	11 to 20 years in the federal public service	7	21	18	20	31	1	3	29	52	388
2018	More than 20 years in the federal public service	10	21	15	22	22	2	8	35	49	209
2017	Less than 3 years in the federal public service	17	25	14	16	24	1	3	44	41	345
2017	3 to 10 years in the federal public service	8	23	10	17	36	1	5	33	57	384
2017	11 to 20 years in the federal public service	9	20	13	19	30	2	6	32	54	413
2017	More than 20 years in the federal public service	7	20	13	20	24	2	14	32	52	250

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	19	14	23	33	1	4	26	59	202
2018	3 to 10 years in the federal public service	2	10	14	20	51	0	2	12	73	291
2018	11 to 20 years in the federal public service	3	11	14	16	50	1	4	15	70	389
2018	More than 20 years in the federal public service	3	11	13	18	48	3	5	15	71	209
2017	Less than 3 years in the federal public service	6	12	11	20	45	1	5	19	69	344
2017	3 to 10 years in the federal public service	2	6	8	18	62	1	3	9	83	384
2017	11 to 20 years in the federal public service	4	8	10	16	56	2	5	12	78	412
2017	More than 20 years in the federal public service	3	7	11	17	47	3	11	12	75	251

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 80. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation