2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 36 14 5 2 0 0 80 6 110
2018 PM-01 42 36 18 4 0 0 0 78 4 45
2018 PM-02 63 13 6 6 13 0 0 75 19 16
2018 PM-03 40 47 13 0 0 0 0 87 0 15
2018 PM-04 47 35 12 6 0 0 0 82 6 17
2018 PM-05 30 60 10 0 0 0 0 90 0 10
2017 PM 37 43 8 4 9 0 0 80 12 141
2017 PM-01 24 55 6 4 11 0 0 79 15 53
2017 PM-02 35 45 6 5 10 0 0 80 15 20
2017 PM-03 44 44 6 0 6 0 0 89 6 18
2017 PM-04 47 35 12 6 0 0 0 82 6 17
2017 PM-05 48 30 9 4 9 0 0 78 13 23
2014 PM 31 43 12 8 7 0 0 74 15 242
2014 PM-01 29 45 15 7 4 0 0 74 12 94
2014 PM-02 42 42 7 5 4 0 0 83 9 45
2014 PM-03 37 54 8 0 0 0 0 92 0 24
2014 PM-04 16 46 14 13 10 0 0 63 23 28
2014 PM-05 29 26 11 13 21 0 0 55 34 38
2014 PM-06 31 54 8 8 0 0 0 85 8 13
2011 PM 43 34 9 8 6 0 0 77 14 397
2011 PM-01 37 33 11 8 11 0 0 70 19 137
2011 PM-02 42 37 7 8 3 2 0 81 12 59
2011 PM-03 48 35 8 6 2 0 0 83 8 48
2011 PM-04 51 31 7 10 2 0 0 81 12 91
2011 PM-05 33 43 10 7 7 0 0 76 14 42
2011 PM-06 53 21 16 5 5 0 0 74 11 19
2008 PM 50 38 6 4 2 0 0 88 6 232
2008 PM-02 57 30 7 7 0 0 0 86 7 44
2008 PM-03 52 36 5 6 2 0 0 88 8 66
2008 PM-04 49 40 6 3 2 0 0 89 5 65
2008 PM-05 36 53 6 3 3 0 0 89 6 36
2008 PM-06 80 20 0 0 0 0 0 100 0 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 28 12 15 6 0 0 66 21 113
2018 PM-01 28 32 11 26 4 0 0 60 30 47
2018 PM-02 53 12 12 6 18 0 0 65 24 17
2018 PM-03 33 33 20 13 0 0 0 67 13 15
2018 PM-04 41 29 18 6 6 0 0 71 12 17
2018 PM-05 70 30 0 0 0 0 0 100 0 10
2017 PM 35 32 11 10 13 0 0 67 22 142
2017 PM-01 23 36 11 9 21 0 0 59 30 53
2017 PM-02 28 28 15 5 24 0 0 57 28 21
2017 PM-03 33 44 17 0 6 0 0 78 6 18
2017 PM-04 59 17 12 6 6 0 0 76 12 17
2017 PM-05 48 39 0 13 0 0 0 87 13 23

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 62 28 11 0 0 0 0 89 0 112
2018 PM-01 66 26 9 0 0 0 0 91 0 47
2018 PM-02 75 13 13 0 0 0 0 88 0 16
2018 PM-03 60 27 13 0 0 0 0 87 0 15
2018 PM-04 53 29 18 0 0 0 0 82 0 17
2018 PM-05 50 40 10 0 0 0 0 90 0 10
2017 PM 62 28 4 4 1 1 0 90 6 141
2017 PM-01 55 32 6 4 4 0 0 87 7 53
2017 PM-02 60 25 5 10 0 0 0 85 10 20
2017 PM-03 83 11 6 0 0 0 0 94 0 18
2017 PM-04 53 41 0 6 0 0 0 94 6 17
2017 PM-05 65 30 4 0 0 0 0 96 0 23
2014 PM 60 27 7 4 3 0 0 87 6 243
2014 PM-01 55 33 8 1 2 0 0 89 3 95
2014 PM-02 67 28 2 0 2 0 0 96 2 45
2014 PM-03 66 25 8 0 0 0 0 92 0 24
2014 PM-04 60 20 10 10 0 0 0 80 10 28
2014 PM-05 53 21 5 11 11 0 0 74 21 38
2014 PM-06 77 8 8 8 0 0 0 84 8 13
2011 PM 67 24 5 3 1 0 0 91 5 395
2011 PM-01 61 28 5 4 2 0 0 89 6 136
2011 PM-02 72 22 3 0 2 0 0 95 2 58
2011 PM-03 69 24 2 4 0 0 0 94 4 49
2011 PM-04 74 18 6 2 0 0 0 92 2 90
2011 PM-05 52 33 10 5 0 0 0 86 5 42
2011 PM-06 79 11 0 5 5 0 0 89 11 19

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 41 37 14 6 2 0 0 78 8 113
2018 PM-01 40 36 15 9 0 0 0 77 9 47
2018 PM-02 59 18 6 12 6 0 0 76 18 17
2018 PM-03 40 33 20 7 0 0 0 73 7 15
2018 PM-04 35 47 12 0 6 0 0 82 6 17
2018 PM-05 30 50 20 0 0 0 0 80 0 10
2017 PM 43 33 10 6 6 1 0 77 13 141
2017 PM-01 32 41 9 6 11 0 0 74 17 53
2017 PM-02 45 30 10 10 5 0 0 75 15 20
2017 PM-03 50 33 17 0 0 0 0 83 0 18
2017 PM-04 47 35 6 6 0 6 0 87 6 17
2017 PM-05 52 17 13 9 9 0 0 70 17 23
2014 PM 37 36 11 10 5 0 0 74 15 242
2014 PM-01 28 43 14 10 6 0 0 70 16 94
2014 PM-02 47 34 4 12 2 0 0 81 15 45
2014 PM-03 50 42 4 4 0 0 0 92 4 24
2014 PM-04 33 30 20 10 7 0 0 63 17 28
2014 PM-05 45 24 11 13 8 0 0 68 21 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13
2011 PM 44 37 8 7 5 0 0 80 12 400
2011 PM-01 38 34 9 9 9 0 0 72 19 137
2011 PM-02 37 39 12 8 3 0 0 76 12 59
2011 PM-03 46 36 12 6 0 0 0 82 6 50
2011 PM-04 54 37 1 5 2 0 0 91 8 91
2011 PM-05 42 44 9 2 2 0 0 86 5 43
2011 PM-06 58 21 5 11 5 0 0 79 16 19
2008 PM 56 34 3 4 2 0 0 90 6 232
2008 PM-02 57 27 2 14 0 0 0 84 14 44
2008 PM-03 53 36 5 3 3 0 0 89 6 66
2008 PM-04 60 32 3 2 3 0 0 92 5 65
2008 PM-05 47 47 0 3 3 0 0 94 6 36
2008 PM-06 87 13 0 0 0 0 0 100 0 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 35 25 15 17 8 0 0 60 25 112
2018 PM-01 28 23 23 13 13 0 0 51 26 47
2018 PM-02 47 18 12 18 6 0 0 65 24 17
2018 PM-03 40 27 13 20 0 0 0 67 20 15
2018 PM-04 38 31 13 19 0 0 0 69 19 16
2018 PM-05 40 40 0 10 10 0 0 80 20 10
2017 PM 33 30 12 15 9 1 0 63 25 142
2017 PM-01 25 30 11 19 15 0 0 55 34 53
2017 PM-02 28 24 14 24 10 0 0 52 34 21
2017 PM-03 44 33 17 0 6 0 0 78 6 18
2017 PM-04 35 23 18 18 0 6 0 62 19 17
2017 PM-05 52 30 4 9 4 0 0 83 13 23
2014 PM 20 33 14 18 15 0 0 53 33 243
2014 PM-01 22 28 20 15 16 0 0 50 31 95
2014 PM-02 25 33 9 16 15 2 0 59 32 45
2014 PM-03 8 63 0 25 4 0 0 71 29 24
2014 PM-04 16 24 10 26 23 0 0 40 50 28
2014 PM-05 18 39 16 16 11 0 0 58 26 38
2014 PM-06 23 15 15 15 31 0 0 39 46 13
2011 PM 27 36 17 11 9 1 0 63 20 398
2011 PM-01 23 30 20 10 16 1 0 53 27 136
2011 PM-02 32 39 15 8 5 0 0 71 14 59
2011 PM-03 16 43 18 14 4 4 0 62 19 49
2011 PM-04 33 46 9 7 5 0 0 79 12 91
2011 PM-05 23 33 19 21 5 0 0 56 26 43
2011 PM-06 42 16 21 11 5 5 0 61 17 19

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 35 29 19 12 5 0 0 65 16 110
2018 PM-01 28 34 23 9 6 0 0 62 15 47
2018 PM-02 50 19 13 13 6 0 0 69 19 16
2018 PM-03 40 20 27 13 0 0 0 60 13 15
2018 PM-04 50 25 13 13 0 0 0 75 13 16
2017 PM 32 34 12 13 8 0 0 66 22 142
2017 PM-01 25 32 13 17 13 0 0 57 30 53
2017 PM-02 28 38 9 19 5 0 0 66 24 21
2017 PM-03 50 22 17 0 11 0 0 72 11 18
2017 PM-04 35 29 18 18 0 0 0 65 18 17
2017 PM-05 43 43 4 4 4 0 0 87 9 23
2014 PM 19 32 14 22 12 0 0 51 34 243
2014 PM-01 23 27 16 25 8 0 0 51 34 95
2014 PM-02 19 39 9 16 15 2 0 59 32 45
2014 PM-03 4 67 8 17 4 0 0 71 21 24
2014 PM-04 16 27 3 30 23 0 0 44 53 28
2014 PM-05 21 24 24 24 8 0 0 45 32 38
2014 PM-06 23 8 30 15 23 0 0 31 39 13
2011 PM 25 37 15 14 8 1 0 62 23 397
2011 PM-01 21 31 18 17 12 2 0 53 29 136
2011 PM-02 29 44 7 14 7 0 0 73 20 59
2011 PM-03 22 43 14 16 4 0 0 65 20 49
2011 PM-04 31 42 12 7 8 0 0 73 14 90
2011 PM-05 16 35 19 23 7 0 0 51 30 43
2011 PM-06 42 21 26 5 5 0 0 63 11 19
2008 PM 44 38 8 7 3 0 0 81 10 232
2008 PM-02 45 43 5 7 0 0 0 89 7 44
2008 PM-03 26 42 15 12 5 0 0 68 17 66
2008 PM-04 51 37 3 3 6 0 0 88 9 65
2008 PM-05 53 33 8 6 0 0 0 86 6 36
2008 PM-06 80 13 7 0 0 0 0 93 0 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 24 15 13 7 3 0 63 21 112
2018 PM-01 28 26 23 11 11 2 0 54 22 47
2018 PM-02 53 24 6 12 6 0 0 76 18 17
2018 PM-03 33 27 7 33 0 0 0 60 33 15
2018 PM-04 44 25 13 6 0 13 0 79 7 16
2018 PM-05 50 30 10 10 0 0 0 80 10 10
2017 PM 34 22 19 10 12 3 1 58 23 142
2017 PM-01 25 17 22 9 22 2 2 44 33 53
2017 PM-02 28 24 19 19 10 0 0 52 29 21
2017 PM-03 50 11 33 6 0 0 0 61 6 18
2017 PM-04 35 29 18 6 0 12 0 73 7 17
2017 PM-05 43 35 4 13 4 0 0 78 17 23
2014 PM 27 20 17 15 14 6 1 51 31 243
2014 PM-01 26 11 20 19 18 6 0 40 39 95
2014 PM-02 34 27 9 13 10 6 2 66 25 45
2014 PM-03 25 38 17 8 0 12 0 71 10 24
2014 PM-04 23 30 13 13 17 3 0 55 31 28
2014 PM-05 26 18 18 16 13 5 3 49 31 38
2014 PM-06 23 15 23 8 23 0 8 42 34 13
2011 PM 32 25 17 11 12 4 0 59 23 394
2011 PM-01 28 20 19 13 18 2 0 49 32 135
2011 PM-02 39 25 15 7 8 5 0 68 16 59
2011 PM-03 25 29 21 10 6 8 0 59 18 48
2011 PM-04 41 30 12 7 8 2 0 73 15 90
2011 PM-05 19 29 17 19 10 7 0 51 31 42
2011 PM-06 47 11 26 5 11 0 0 58 16 19
2008 PM 44 27 13 9 3 5 0 75 12 232
2008 PM-02 50 32 11 5 0 2 0 84 5 44
2008 PM-03 35 32 15 12 3 3 0 69 16 66
2008 PM-04 51 22 8 5 6 9 0 80 12 65
2008 PM-05 42 22 19 14 0 3 0 66 14 36
2008 PM-06 60 20 7 13 0 0 0 80 13 15
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 45 23 12 12 6 0 1 69 19 113
2018 PM-01 43 23 11 15 9 0 0 66 23 47
2018 PM-02 59 6 0 24 6 0 6 69 31 17
2018 PM-03 53 20 20 7 0 0 0 73 7 15
2018 PM-04 41 18 29 6 6 0 0 59 12 17
2018 PM-05 50 40 0 10 0 0 0 90 10 10
2017 PM 47 21 11 10 8 1 1 70 19 141
2017 PM-01 38 26 11 9 11 4 0 67 21 53
2017 PM-02 33 19 15 19 9 0 5 55 30 21
2017 PM-03 50 22 6 6 17 0 0 72 22 18
2017 PM-04 65 18 6 6 6 0 0 82 12 17
2017 PM-05 64 18 5 14 0 0 0 82 14 22
2014 PM 46 25 12 9 7 1 0 72 16 243
2014 PM-01 47 20 12 9 10 2 0 69 19 95
2014 PM-02 47 29 9 11 5 0 0 76 16 45
2014 PM-03 42 33 17 4 4 0 0 75 9 24
2014 PM-04 50 27 7 7 10 0 0 77 16 28
2014 PM-05 47 24 16 8 3 3 0 73 11 38
2014 PM-06 39 23 15 15 8 0 0 61 23 13
2011 PM 46 28 12 8 5 2 0 75 13 400
2011 PM-01 37 31 16 7 6 3 0 70 14 137
2011 PM-02 46 22 12 12 7 2 0 69 19 59
2011 PM-03 52 28 12 6 0 2 0 82 6 50
2011 PM-04 58 22 7 8 4 1 0 81 12 91
2011 PM-05 42 42 9 2 5 0 0 84 7 43
2011 PM-06 47 16 16 21 0 0 0 63 21 19
2008 PM 45 25 13 8 6 3 1 73 14 232
2008 PM-02 45 18 11 11 7 5 2 68 20 44
2008 PM-03 41 36 9 5 6 2 2 80 11 66
2008 PM-04 40 23 12 11 8 6 0 67 20 65
2008 PM-05 56 19 17 3 3 3 0 77 6 36
2008 PM-06 60 13 20 7 0 0 0 73 7 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 26 10 19 4 0 0 68 22 112
2018 PM-01 34 32 9 21 4 0 0 66 26 47
2018 PM-02 53 24 0 24 0 0 0 76 24 17
2018 PM-03 60 13 20 7 0 0 0 73 7 15
2018 PM-04 29 24 12 29 6 0 0 53 35 17
2017 PM 47 23 4 12 12 1 0 71 24 141
2017 PM-01 42 26 0 13 17 2 0 69 31 53
2017 PM-02 38 24 5 9 24 0 0 62 33 21
2017 PM-03 44 28 6 11 11 0 0 72 22 18
2017 PM-04 65 12 0 12 6 6 0 81 19 17
2017 PM-05 64 18 5 14 0 0 0 82 14 22
2014 PM 42 28 10 12 7 1 0 71 19 243
2014 PM-01 40 25 9 15 10 1 0 66 25 95
2014 PM-02 43 33 9 9 6 0 0 76 16 45
2014 PM-03 50 25 17 0 9 0 0 75 9 24
2014 PM-04 47 27 10 13 3 0 0 74 17 28
2014 PM-05 47 26 5 13 5 3 0 76 19 38
2014 PM-06 23 46 16 15 0 0 0 69 15 13
2011 PM 38 35 9 11 6 1 0 74 17 397
2011 PM-01 32 32 18 9 9 1 0 64 18 135
2011 PM-02 36 29 8 19 7 2 0 66 26 59
2011 PM-03 46 44 4 4 0 2 0 92 4 50
2011 PM-04 46 36 2 12 4 0 0 81 17 90
2011 PM-05 35 49 7 2 7 0 0 84 9 43
2011 PM-06 47 21 5 21 5 0 0 68 26 19
2008 PM 40 30 9 12 8 2 0 71 20 232
2008 PM-02 36 30 11 9 11 2 0 67 21 44
2008 PM-03 45 32 3 9 9 2 0 78 18 66
2008 PM-04 32 31 5 18 11 3 0 65 30 65
2008 PM-05 50 25 17 6 3 0 0 75 8 36
2008 PM-06 40 33 20 7 0 0 0 73 7 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 16 12 13 9 0 0 65 22 113
2018 PM-01 45 17 15 13 11 0 0 62 23 47
2018 PM-02 59 6 0 24 12 0 0 65 35 17
2018 PM-03 60 13 13 13 0 0 0 73 13 15
2018 PM-04 41 24 12 12 12 0 0 65 24 17
2018 PM-05 60 10 20 10 0 0 0 70 10 10
2017 PM 54 17 13 8 8 0 0 71 16 142
2017 PM-01 44 19 17 7 13 0 0 63 21 53
2017 PM-02 47 19 5 19 9 0 0 67 28 21
2017 PM-03 44 22 22 0 11 0 0 67 11 18
2017 PM-04 82 6 0 6 6 0 0 88 12 17
2017 PM-05 70 13 9 9 0 0 0 83 9 23
2014 PM 50 24 11 6 8 1 0 75 14 243
2014 PM-01 46 19 14 7 13 1 0 66 20 95
2014 PM-02 55 29 12 2 2 0 0 84 4 45
2014 PM-03 58 29 4 4 4 0 0 88 8 24
2014 PM-04 30 54 3 10 3 0 0 84 13 28
2014 PM-05 61 11 18 3 3 5 0 75 6 38
2014 PM-06 54 8 8 8 23 0 0 61 31 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 35 21 19 12 5 7 0 60 19 113
2018 PM-01 28 21 21 19 4 6 0 52 25 47
2018 PM-02 47 12 29 12 0 0 0 59 12 17
2018 PM-03 47 13 27 0 13 0 0 60 13 15
2018 PM-04 47 18 6 6 0 24 0 85 8 17
2018 PM-05 30 30 20 10 0 10 0 67 11 10
2017 PM 33 22 20 8 9 7 0 60 19 142
2017 PM-01 26 17 22 7 17 10 0 48 27 53
2017 PM-02 38 28 14 14 5 0 0 67 19 21
2017 PM-03 56 17 17 11 0 0 0 72 11 18
2017 PM-04 24 29 30 0 0 18 0 64 0 17
2017 PM-05 35 35 9 9 4 9 0 76 14 23
2014 PM 18 23 21 13 15 10 0 45 31 243
2014 PM-01 18 26 22 12 8 13 0 51 24 95
2014 PM-02 23 27 19 14 11 6 0 53 26 45
2014 PM-03 17 25 29 8 8 12 0 48 19 24
2014 PM-04 20 20 10 13 30 7 0 43 46 28
2014 PM-05 13 8 26 16 26 11 0 24 47 38
2014 PM-06 16 23 15 16 23 8 0 42 42 13
2011 PM 24 25 19 16 9 7 0 53 27 400
2011 PM-01 27 23 20 12 8 10 0 56 22 137
2011 PM-02 22 25 17 19 8 8 0 52 30 59
2011 PM-03 26 18 24 12 8 12 0 50 23 50
2011 PM-04 20 32 18 18 10 3 0 53 28 91
2011 PM-05 16 28 19 26 9 2 0 45 36 43
2011 PM-06 47 5 21 11 16 0 0 53 26 19

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 25 18 17 9 5 0 54 27 113
2018 PM-01 23 21 21 19 11 4 0 47 31 47
2018 PM-02 35 12 24 18 6 6 0 50 25 17
2018 PM-03 33 27 20 13 7 0 0 60 20 15
2018 PM-04 41 24 0 24 0 12 0 73 27 17
2018 PM-05 10 50 20 10 0 10 0 67 11 10
2017 PM 25 33 15 12 12 2 0 60 24 142
2017 PM-01 19 30 13 17 21 0 0 49 37 53
2017 PM-02 14 34 33 9 9 0 0 48 19 21
2017 PM-03 50 33 6 0 11 0 0 83 11 18
2017 PM-04 36 18 24 12 0 11 0 60 13 17
2017 PM-05 26 52 9 4 4 4 0 82 9 23
2014 PM 15 20 20 16 24 3 0 37 42 243
2014 PM-01 16 21 24 16 19 3 1 39 36 95
2014 PM-02 21 24 17 13 22 2 0 46 36 45
2014 PM-03 4 46 12 8 21 8 0 55 32 24
2014 PM-04 20 10 7 27 33 3 0 31 62 28
2014 PM-05 8 11 26 18 37 0 0 18 55 38
2014 PM-06 23 8 30 15 23 0 0 31 39 13
2011 PM 17 26 20 19 16 2 0 43 36 398
2011 PM-01 18 21 24 16 18 3 1 40 36 136
2011 PM-02 19 31 19 10 20 2 0 50 31 59
2011 PM-03 14 22 18 31 10 4 0 38 43 49
2011 PM-04 14 33 20 20 13 0 0 47 33 91
2011 PM-05 9 33 16 30 12 0 0 42 42 43
2011 PM-06 42 5 21 11 16 5 0 50 28 19
2008 PM 25 32 15 15 9 4 0 60 25 231
2008 PM-02 27 30 16 11 7 9 0 63 20 44
2008 PM-03 12 29 23 21 14 2 0 42 35 66
2008 PM-04 23 37 11 17 8 5 0 63 26 65
2008 PM-05 34 43 11 3 6 3 0 79 9 35
2008 PM-06 60 20 7 13 0 0 0 80 13 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 27 12 22 12 7 0 50 36 113
2018 PM-01 15 28 13 26 13 6 0 45 41 47
2018 PM-02 24 18 18 18 6 18 0 50 29 17
2018 PM-03 33 13 20 27 7 0 0 47 33 15
2018 PM-04 29 29 0 18 18 6 0 63 38 17
2018 PM-05 10 50 20 10 0 10 0 67 11 10
2017 PM 16 31 17 13 16 7 0 50 32 141
2017 PM-01 11 34 15 7 24 7 0 49 34 53
2017 PM-02 14 24 24 24 9 5 0 40 35 21
2017 PM-03 35 18 24 6 12 6 0 56 19 17
2017 PM-04 18 18 12 24 12 17 0 43 43 17
2017 PM-05 17 48 13 9 9 4 0 68 18 23
2014 PM 11 18 17 22 27 4 1 30 52 242
2014 PM-01 13 21 19 22 17 4 3 37 42 94
2014 PM-02 14 27 12 11 31 6 0 43 45 45
2014 PM-03 4 21 29 25 12 8 0 27 41 24
2014 PM-04 14 3 10 30 36 7 0 18 71 28
2014 PM-05 3 8 16 26 47 0 0 11 74 38
2014 PM-06 8 23 15 23 31 0 0 31 54 13
2011 PM 8 25 19 25 18 4 1 35 45 398
2011 PM-01 13 22 15 27 18 6 0 37 47 137
2011 PM-02 10 22 29 14 17 5 2 35 33 58
2011 PM-03 6 20 20 33 14 6 0 28 50 49
2011 PM-04 3 32 21 20 21 2 1 36 42 91
2011 PM-05 0 26 26 35 14 0 0 26 49 43
2011 PM-06 16 37 0 32 16 0 0 53 47 19
2008 PM 9 33 12 27 13 6 0 45 42 232
2008 PM-02 11 34 9 23 11 11 0 51 38 44
2008 PM-03 5 24 21 29 17 5 0 30 48 66
2008 PM-04 9 34 9 29 14 5 0 45 45 65
2008 PM-05 8 44 8 25 8 6 0 56 35 36
2008 PM-06 27 47 7 20 0 0 0 73 20 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 28 13 17 16 5 0 52 35 111
2018 PM-01 22 22 18 16 20 2 0 45 36 45
2018 PM-02 24 41 6 18 6 6 0 69 25 17
2018 PM-03 27 27 20 13 13 0 0 53 27 15
2018 PM-04 29 18 6 18 24 6 0 50 44 17
2018 PM-05 10 40 10 20 0 20 0 63 25 10
2017 PM 16 35 12 16 16 6 0 54 34 142
2017 PM-01 13 38 11 11 22 4 0 53 35 53
2017 PM-02 14 43 5 19 19 0 0 57 38 21
2017 PM-03 33 11 22 11 11 11 0 50 25 18
2017 PM-04 18 18 6 30 6 23 0 46 46 17
2017 PM-05 13 48 13 17 9 0 0 61 26 23
2014 PM 12 18 15 24 28 3 0 31 53 243
2014 PM-01 12 22 14 22 27 3 0 36 50 95
2014 PM-02 20 23 9 15 31 2 0 44 47 45
2014 PM-03 4 21 33 17 12 13 0 29 33 24
2014 PM-04 17 0 13 33 33 3 0 18 69 28
2014 PM-05 3 11 18 34 34 0 0 13 68 38
2014 PM-06 8 23 15 30 23 0 0 31 54 13
2011 PM 9 23 20 27 19 2 0 33 47 398
2011 PM-01 10 20 20 26 23 1 0 30 49 137
2011 PM-02 10 14 27 31 17 2 0 24 48 59
2011 PM-03 12 20 24 20 18 6 0 34 40 50
2011 PM-04 8 33 16 24 17 2 0 42 42 90
2011 PM-05 2 28 14 35 19 2 0 31 55 43
2011 PM-06 6 33 17 33 11 0 0 39 44 18
2008 PM 11 37 11 25 14 3 0 49 40 232
2008 PM-02 11 41 9 20 14 5 0 55 36 44
2008 PM-03 6 35 18 23 17 2 0 42 40 66
2008 PM-04 11 25 6 35 18 5 0 37 56 65
2008 PM-05 22 44 3 17 8 6 0 71 26 36
2008 PM-06 7 60 13 20 0 0 0 67 20 15
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 25 11 16 12 0 0 62 28 112
2018 PM-01 26 32 13 21 9 0 0 57 30 47
2018 PM-02 59 6 12 6 18 0 0 65 24 17
2018 PM-03 36 21 7 21 14 0 0 57 36 14
2018 PM-04 47 24 6 18 6 0 0 71 24 17
2018 PM-05 50 30 10 0 10 0 0 80 10 10
2017 PM 36 22 19 11 11 0 1 59 22 142
2017 PM-01 28 13 28 13 17 0 0 42 30 53
2017 PM-02 19 43 5 9 24 0 0 62 33 21
2017 PM-03 39 28 17 0 11 0 6 71 12 18
2017 PM-04 47 23 18 12 0 0 0 70 12 17
2017 PM-05 57 22 13 9 0 0 0 78 9 23
2014 PM 18 36 17 15 14 0 0 55 29 242
2014 PM-01 14 28 23 17 17 0 0 42 34 94
2014 PM-02 31 38 6 15 9 0 0 69 25 45
2014 PM-03 21 54 12 13 0 0 0 75 13 24
2014 PM-04 16 30 10 20 23 0 0 47 43 28
2014 PM-05 16 42 21 11 11 0 0 58 21 38
2014 PM-06 8 53 15 8 16 0 0 61 23 13
2011 PM 18 41 15 15 11 0 0 59 26 399
2011 PM-01 12 38 15 19 16 1 0 50 35 137
2011 PM-02 20 34 17 17 12 0 0 54 29 59
2011 PM-03 16 53 14 14 2 0 0 69 16 49
2011 PM-04 22 46 12 11 9 0 0 68 20 91
2011 PM-05 23 35 21 14 7 0 0 58 21 43
2011 PM-06 37 37 11 5 11 0 0 74 16 19

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 29 19 14 4 0 0 62 19 113
2018 PM-01 28 32 26 13 2 0 0 60 15 47
2018 PM-02 65 6 12 18 0 0 0 71 18 17
2018 PM-03 27 40 13 20 0 0 0 67 20 15
2018 PM-04 29 18 18 18 18 0 0 47 35 17
2018 PM-05 40 40 10 10 0 0 0 80 10 10
2017 PM 32 37 13 10 8 0 0 69 18 142
2017 PM-01 36 42 9 4 9 0 0 78 13 53
2017 PM-02 28 34 9 14 14 0 0 62 28 21
2017 PM-03 17 56 17 6 6 0 0 72 11 18
2017 PM-04 47 11 12 30 0 0 0 59 30 17
2017 PM-05 39 30 17 9 4 0 0 70 13 23

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 14 19 24 13 12 3 33 44 113
2018 PM-01 13 15 19 23 23 6 0 30 50 47
2018 PM-02 18 12 12 35 6 12 6 36 50 17
2018 PM-03 20 20 27 20 7 7 0 43 29 15
2018 PM-04 0 6 24 24 6 35 6 10 50 17
2018 PM-05 30 10 20 20 0 20 0 50 25 10
2017 PM 8 15 12 18 20 26 0 31 52 142
2017 PM-01 7 19 11 11 32 19 0 33 53 53
2017 PM-02 9 9 5 34 19 24 0 25 69 21
2017 PM-03 11 0 17 17 28 28 0 15 62 18
2017 PM-04 12 6 23 18 0 41 0 30 30 17
2017 PM-05 4 26 4 22 9 35 0 47 47 23
2014 PM 12 18 18 23 14 13 1 36 43 243
2014 PM-01 11 12 15 22 19 18 2 30 52 95
2014 PM-02 17 24 4 28 13 13 0 48 47 45
2014 PM-03 8 17 25 38 8 4 0 26 48 24
2014 PM-04 13 17 27 20 13 7 3 33 37 28
2014 PM-05 11 24 29 8 11 18 0 42 23 38
2014 PM-06 16 30 23 31 0 0 0 46 31 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 26 16 13 7 1 0 63 21 113
2018 PM-01 32 32 17 17 2 0 0 64 19 47
2018 PM-02 59 12 12 6 12 0 0 71 18 17
2018 PM-03 53 20 20 7 0 0 0 73 7 15
2018 PM-04 24 12 18 24 24 0 0 35 47 17
2018 PM-05 40 30 20 0 0 10 0 78 0 10
2017 PM 42 29 9 8 11 0 0 71 20 141
2017 PM-01 32 29 13 17 9 0 0 61 26 53
2017 PM-02 43 24 10 0 24 0 0 66 24 21
2017 PM-03 61 11 6 6 17 0 0 72 22 18
2017 PM-04 41 41 0 0 18 0 0 82 18 17
2017 PM-05 50 36 5 9 0 0 0 86 9 22
2014 PM 40 31 12 8 8 1 0 72 16 243
2014 PM-01 38 28 16 8 8 1 0 67 17 95
2014 PM-02 49 27 6 6 9 0 2 78 15 45
2014 PM-03 46 46 0 4 4 0 0 92 8 24
2014 PM-04 50 23 10 10 7 0 0 74 16 28
2014 PM-05 32 37 16 8 5 3 0 70 14 38
2014 PM-06 23 30 23 8 16 0 0 54 23 13
2011 PM 37 35 12 9 8 0 0 71 17 400
2011 PM-01 31 36 15 9 9 0 0 66 18 137
2011 PM-02 32 44 10 10 3 0 0 76 14 59
2011 PM-03 52 26 16 6 0 0 0 78 6 50
2011 PM-04 42 33 7 9 10 0 0 75 19 91
2011 PM-05 35 35 14 7 9 0 0 70 16 43
2011 PM-06 37 26 11 16 11 0 0 63 26 19
2008 PM 32 31 13 13 10 1 0 64 23 232
2008 PM-02 34 32 9 11 14 0 0 66 25 44
2008 PM-03 33 36 11 6 12 2 0 71 18 66
2008 PM-04 26 28 12 22 11 2 0 55 33 65
2008 PM-05 39 28 22 8 3 0 0 67 11 36
2008 PM-06 27 40 20 7 7 0 0 67 13 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 54 38 8 0 0 0 0 92 0 13
2017 PM 41 12 18 18 0 12 0 60 20 17
2014 PM 24 33 21 6 3 3 9 65 11 33
2014 PM-05 13 31 25 12 0 6 12 54 15 16
2014 PM-06 37 27 18 0 10 0 9 70 11 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 20 48 9 21 2 0 0 68 23 113
2018 PM-01 17 45 11 26 2 0 0 62 28 47
2018 PM-02 47 24 6 24 0 0 0 71 24 17
2018 PM-03 7 60 7 27 0 0 0 67 27 15
2018 PM-04 24 47 12 12 6 0 0 71 18 17
2018 PM-05 20 70 0 10 0 0 0 90 10 10
2017 PM 20 43 11 18 7 0 0 63 26 141
2017 PM-01 21 44 9 15 11 0 0 64 26 53
2017 PM-02 28 34 9 24 5 0 0 62 28 21
2017 PM-03 11 56 6 22 6 0 0 67 28 18
2017 PM-04 12 35 24 24 6 0 0 47 30 17
2017 PM-05 26 48 9 13 4 0 0 74 17 23
2014 PM 17 35 14 21 13 0 0 52 34 243
2014 PM-01 13 33 13 24 16 0 0 46 40 95
2014 PM-02 21 36 14 14 13 2 0 59 27 45
2014 PM-03 17 46 4 29 4 0 0 63 33 24
2014 PM-04 16 37 16 20 10 0 0 53 30 28
2014 PM-05 16 37 13 21 13 0 0 53 34 38
2014 PM-06 30 23 30 0 16 0 0 54 16 13
2011 PM 19 39 13 21 8 0 0 58 29 399
2011 PM-01 18 37 9 26 9 0 0 55 36 137
2011 PM-02 22 33 21 14 10 0 0 55 24 58
2011 PM-03 30 38 12 14 6 0 0 68 20 50
2011 PM-04 13 42 10 29 7 0 0 55 35 91
2011 PM-05 16 47 19 14 5 0 0 63 19 43
2011 PM-06 21 37 32 5 0 0 5 61 6 19
2008 PM 21 45 6 19 8 1 1 67 27 232
2008 PM-02 20 45 5 18 9 2 0 67 28 44
2008 PM-03 24 42 0 21 9 2 2 69 31 66
2008 PM-04 20 48 3 18 11 0 0 68 29 65
2008 PM-05 22 42 11 17 3 3 3 68 21 36
2008 PM-06 13 53 33 0 0 0 0 67 0 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 35 17 6 2 0 0 75 8 112
2018 PM-01 37 30 26 4 2 0 0 67 7 46
2018 PM-02 59 18 0 18 6 0 0 76 24 17
2018 PM-03 40 33 27 0 0 0 0 73 0 15
2018 PM-04 35 53 6 6 0 0 0 88 6 17
2018 PM-05 10 70 10 10 0 0 0 80 10 10
2017 PM 44 35 8 6 6 0 1 79 13 142
2017 PM-01 32 43 9 4 9 0 2 77 13 53
2017 PM-02 47 28 5 14 5 0 0 76 19 21
2017 PM-03 67 17 11 0 6 0 0 83 6 18
2017 PM-04 41 47 6 0 6 0 0 88 6 17
2017 PM-05 43 35 4 13 4 0 0 78 17 23
2014 PM 33 38 14 9 6 0 0 71 14 243
2014 PM-01 27 39 17 12 5 0 0 66 17 95
2014 PM-02 44 29 14 0 14 0 0 73 14 45
2014 PM-03 37 50 8 4 0 0 0 87 4 24
2014 PM-04 26 40 17 13 3 0 0 66 17 28
2014 PM-05 37 37 11 11 5 0 0 74 16 38
2014 PM-06 39 38 16 8 0 0 0 77 8 13
2011 PM 39 31 14 9 7 0 0 70 16 400
2011 PM-01 34 26 14 15 12 0 0 60 26 137
2011 PM-02 31 36 25 0 8 0 0 66 8 59
2011 PM-03 42 36 8 10 4 0 0 78 14 50
2011 PM-04 46 30 11 11 2 0 0 76 13 91
2011 PM-05 40 42 12 2 2 0 2 83 5 43
2011 PM-06 58 16 16 5 5 0 0 74 11 19
2008 PM 44 40 9 4 3 0 0 84 7 232
2008 PM-02 39 39 14 7 2 0 0 77 9 44
2008 PM-03 36 44 15 2 3 0 0 80 5 66
2008 PM-04 51 38 5 2 5 0 0 89 6 65
2008 PM-05 39 47 8 3 3 0 0 86 6 36
2008 PM-06 80 20 0 0 0 0 0 100 0 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 45 35 10 5 5 0 0 80 11 113
2018 PM-01 40 38 9 6 6 0 0 79 13 47
2018 PM-02 59 12 12 6 12 0 0 71 18 17
2018 PM-03 60 27 13 0 0 0 0 87 0 15
2018 PM-04 35 47 12 6 0 0 0 82 6 17
2018 PM-05 20 60 10 10 0 0 0 80 10 10
2017 PM 44 34 5 9 6 0 1 79 16 142
2017 PM-01 36 36 9 7 9 0 2 73 17 53
2017 PM-02 43 34 0 19 5 0 0 76 24 21
2017 PM-03 61 28 6 6 0 0 0 89 6 18
2017 PM-04 47 41 6 0 6 0 0 88 6 17
2017 PM-05 43 43 0 9 4 0 0 87 13 23
2014 PM 39 39 8 9 5 0 0 78 14 243
2014 PM-01 32 43 11 6 7 0 0 76 14 95
2014 PM-02 44 33 12 4 6 0 0 77 11 45
2014 PM-03 50 37 4 9 0 0 0 87 9 24
2014 PM-04 36 37 0 24 3 0 0 73 27 28
2014 PM-05 45 42 3 8 3 0 0 87 11 38
2014 PM-06 46 30 8 16 0 0 0 77 16 13
2011 PM 44 35 10 7 6 0 0 78 12 400
2011 PM-01 41 28 15 9 8 0 0 69 17 137
2011 PM-02 32 44 10 3 8 2 0 78 12 59
2011 PM-03 44 42 6 4 4 0 0 86 8 50
2011 PM-04 49 33 4 11 2 0 0 82 13 91
2011 PM-05 51 40 9 0 0 0 0 91 0 43
2011 PM-06 53 37 5 0 5 0 0 89 5 19
2008 PM 54 35 4 4 2 0 0 89 6 232
2008 PM-02 50 34 9 5 2 0 0 84 7 44
2008 PM-03 48 38 6 5 3 0 0 86 8 66
2008 PM-04 62 31 2 6 0 0 0 92 6 65
2008 PM-05 53 39 3 0 6 0 0 92 6 36
2008 PM-06 73 27 0 0 0 0 0 100 0 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 23 23 13 21 16 4 1 48 39 111
2018 PM-01 20 17 11 28 22 2 0 38 51 46
2018 PM-02 24 18 12 29 12 6 0 44 44 17
2018 PM-03 27 27 20 13 13 0 0 53 27 15
2018 PM-04 25 31 19 6 6 13 0 64 14 16
2018 PM-05 40 30 0 10 10 0 10 78 22 10
2017 PM 24 23 15 14 20 4 1 48 36 142
2017 PM-01 17 19 17 11 34 2 0 37 46 53
2017 PM-02 24 24 10 24 19 0 0 47 43 21
2017 PM-03 33 17 11 17 11 11 0 56 31 18
2017 PM-04 30 35 12 6 6 12 0 73 13 17
2017 PM-05 30 26 22 9 9 0 4 59 18 23
2014 PM 13 25 17 14 26 4 0 40 42 243
2014 PM-01 6 28 19 15 29 3 0 35 46 95
2014 PM-02 22 25 9 9 29 4 2 51 40 45
2014 PM-03 12 33 8 17 21 8 0 50 41 24
2014 PM-04 16 20 27 13 23 0 0 36 37 28
2014 PM-05 16 18 24 18 18 5 0 36 39 38
2014 PM-06 23 15 15 15 31 0 0 39 46 13
2011 PM 15 31 19 17 16 3 0 47 33 398
2011 PM-01 10 26 22 12 24 4 1 38 38 137
2011 PM-02 17 32 17 17 17 0 0 49 34 59
2011 PM-03 20 34 12 24 10 0 0 54 34 50
2011 PM-04 14 37 17 17 11 4 0 53 29 90
2011 PM-05 17 29 24 24 5 2 0 46 29 42
2011 PM-06 21 32 26 11 11 0 0 53 21 19
2008 PM 20 31 19 16 11 3 0 53 28 231
2008 PM-02 23 34 11 18 9 5 0 60 29 44
2008 PM-03 14 29 18 23 14 3 0 44 38 66
2008 PM-04 22 32 23 12 11 0 0 54 23 65
2008 PM-05 28 33 19 6 8 6 0 65 15 36
2008 PM-06 29 29 21 21 0 0 0 57 21 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 21 13 12 17 29 2 7 36 51 112
2018 PM-01 9 4 11 24 43 0 9 14 74 46
2018 PM-02 29 12 12 12 29 6 0 44 44 17
2018 PM-03 20 20 20 20 13 0 7 43 36 15
2018 PM-04 24 29 12 18 12 6 0 56 31 17
2018 PM-05 70 10 0 0 10 0 10 89 11 10
2017 PM 19 18 10 16 28 4 4 41 48 142
2017 PM-01 11 17 13 15 37 4 2 30 56 53
2017 PM-02 14 19 9 24 28 5 0 35 55 21
2017 PM-03 17 6 11 22 22 11 11 29 57 18
2017 PM-04 30 18 11 24 6 6 6 54 34 17
2017 PM-05 35 30 4 0 26 0 4 68 27 23
2014 PM 12 22 15 19 29 2 2 35 49 243
2014 PM-01 7 20 18 19 34 1 1 28 54 95
2014 PM-02 14 20 12 22 22 4 6 38 49 45
2014 PM-03 8 21 12 25 29 4 0 30 57 24
2014 PM-04 23 24 7 16 30 0 0 47 46 28
2014 PM-05 13 26 18 18 21 3 0 41 41 38
2014 PM-06 23 23 23 0 31 0 0 46 31 13
2011 PM 11 27 13 20 25 2 2 39 47 399
2011 PM-01 7 18 13 21 37 1 3 26 61 136
2011 PM-02 12 31 15 22 17 3 0 44 40 59
2011 PM-03 14 18 8 26 28 2 4 34 57 50
2011 PM-04 11 35 13 19 19 3 0 48 39 91
2011 PM-05 16 40 14 14 14 2 0 57 29 43
2011 PM-06 11 37 26 5 5 0 16 56 13 19
2008 PM 21 34 8 19 16 2 0 56 35 232
2008 PM-02 20 36 7 20 14 2 0 58 35 44
2008 PM-03 8 26 12 29 24 2 0 34 54 66
2008 PM-04 26 42 8 15 9 0 0 68 25 65
2008 PM-05 31 42 3 11 6 6 3 79 18 36
2008 PM-06 47 20 13 7 13 0 0 67 20 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 30 32 11 18 10 0 0 62 27 113
2018 PM-01 17 28 21 21 13 0 0 45 34 47
2018 PM-02 47 18 6 24 6 0 0 65 29 17
2018 PM-03 47 27 7 13 7 0 0 73 20 15
2018 PM-04 35 41 0 12 12 0 0 76 24 17
2018 PM-05 40 60 0 0 0 0 0 100 0 10
2017 PM 32 30 12 14 11 1 0 62 26 141
2017 PM-01 25 29 7 21 19 0 0 53 39 53
2017 PM-02 25 25 15 20 15 0 0 50 35 20
2017 PM-03 17 61 11 6 6 0 0 78 11 18
2017 PM-04 36 35 24 6 0 0 0 70 6 17
2017 PM-05 57 22 9 9 4 0 0 78 13 23
2014 PM 18 35 13 13 20 0 0 54 34 243
2014 PM-01 11 25 18 18 28 0 0 36 46 95
2014 PM-02 18 39 17 6 19 0 0 57 26 45
2014 PM-03 33 38 4 12 12 0 0 71 25 24
2014 PM-04 16 44 7 13 20 0 0 60 33 28
2014 PM-05 16 53 8 13 11 0 0 68 24 38
2014 PM-06 54 23 8 8 8 0 0 77 16 13
2011 PM 24 38 11 13 14 0 0 63 27 398
2011 PM-01 18 28 16 12 26 0 0 46 38 137
2011 PM-02 24 41 12 14 10 0 0 64 24 59
2011 PM-03 26 46 2 16 8 0 2 73 24 50
2011 PM-04 26 49 8 12 6 0 0 74 18 90
2011 PM-05 26 45 7 17 5 0 0 71 21 42
2011 PM-06 58 21 11 5 5 0 0 79 11 19

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 35 23 11 14 17 0 0 59 31 111
2018 PM-01 26 21 15 19 19 0 0 47 38 47
2018 PM-02 41 18 6 18 18 0 0 59 35 17
2018 PM-03 60 13 13 7 7 0 0 73 13 15
2018 PM-04 29 35 6 6 24 0 0 65 29 17
2017 PM 34 31 10 9 15 0 1 66 24 141
2017 PM-01 29 23 9 13 26 0 0 51 39 53
2017 PM-02 20 35 15 10 20 0 0 55 30 20
2017 PM-03 33 44 6 11 6 0 0 78 17 18
2017 PM-04 35 47 6 6 0 0 6 87 6 17
2017 PM-05 52 35 9 0 4 0 0 87 4 23
2014 PM 23 27 14 17 19 0 0 50 36 243
2014 PM-01 14 21 16 26 23 0 1 35 50 95
2014 PM-02 31 27 19 9 15 0 0 57 24 45
2014 PM-03 33 46 4 8 8 0 0 79 17 24
2014 PM-04 20 20 17 17 27 0 0 40 43 28
2014 PM-05 24 37 11 16 13 0 0 60 29 38
2014 PM-06 54 23 8 0 16 0 0 77 16 13

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 35 10 17 5 0 0 68 22 112
2018 PM-01 26 38 11 19 6 0 0 64 26 47
2018 PM-02 47 24 0 29 0 0 0 71 29 17
2018 PM-03 33 20 27 7 13 0 0 53 20 15
2018 PM-04 31 44 6 19 0 0 0 75 19 16
2018 PM-05 60 30 0 0 10 0 0 90 10 10
2017 PM 37 31 11 12 8 0 0 69 20 141
2017 PM-01 30 23 11 19 17 0 0 53 36 53
2017 PM-02 30 35 15 15 5 0 0 65 20 20
2017 PM-03 33 44 11 6 6 0 0 78 11 18
2017 PM-04 47 35 6 12 0 0 0 82 12 17
2017 PM-05 57 35 9 0 0 0 0 91 0 23
2014 PM 26 27 18 16 13 0 0 53 29 242
2014 PM-01 17 23 29 19 12 0 0 40 31 95
2014 PM-02 35 24 15 9 15 0 2 61 24 45
2014 PM-03 35 44 4 9 9 0 0 78 17 23
2014 PM-04 30 23 13 20 13 0 0 53 33 28
2014 PM-05 26 29 11 21 13 0 0 55 34 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13
2011 PM 33 39 9 11 7 0 1 73 18 395
2011 PM-01 28 34 10 19 10 0 0 61 29 134
2011 PM-02 32 47 10 2 5 0 3 82 7 59
2011 PM-03 46 34 10 4 4 2 0 82 8 50
2011 PM-04 39 40 6 9 6 0 0 80 15 89
2011 PM-05 23 47 16 12 2 0 0 70 14 43
2011 PM-06 42 37 5 11 5 0 0 79 16 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 24 29 17 20 8 2 0 55 28 112
2018 PM-01 17 20 24 28 11 0 0 37 39 46
2018 PM-02 29 29 18 12 6 6 0 63 19 17
2018 PM-03 27 33 27 7 7 0 0 60 13 15
2018 PM-04 18 47 6 18 6 6 0 69 25 17
2018 PM-05 60 30 0 10 0 0 0 90 10 10
2017 PM 23 29 19 12 14 3 0 53 27 142
2017 PM-01 13 26 21 15 21 4 0 41 37 53
2017 PM-02 19 28 19 9 24 0 0 47 33 21
2017 PM-03 39 28 22 6 6 0 0 67 11 18
2017 PM-04 18 30 18 18 6 11 0 53 27 17
2017 PM-05 35 39 17 4 4 0 0 74 9 23

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 54 21 12 8 5 0 0 75 13 113
2018 PM-01 40 23 19 6 11 0 0 64 17 47
2018 PM-02 65 12 6 18 0 0 0 76 18 17
2018 PM-03 33 33 13 20 0 0 0 67 20 15
2018 PM-04 76 12 6 0 6 0 0 88 6 17
2018 PM-05 100 0 0 0 0 0 0 100 0 10
2017 PM 50 30 7 7 6 0 0 80 13 142
2017 PM-01 32 33 9 13 13 0 0 64 26 53
2017 PM-02 57 29 5 9 0 0 0 86 9 21
2017 PM-03 56 33 6 0 6 0 0 89 6 18
2017 PM-04 53 41 6 0 0 0 0 94 0 17
2017 PM-05 78 13 4 4 0 0 0 91 4 23
2014 PM 42 30 7 12 8 0 0 72 20 243
2014 PM-01 32 34 10 15 9 0 0 66 24 95
2014 PM-02 55 27 5 4 9 0 0 82 13 45
2014 PM-03 46 42 0 13 0 0 0 87 13 24
2014 PM-04 47 23 7 16 7 0 0 70 23 28
2014 PM-05 42 34 5 11 8 0 0 76 18 38
2014 PM-06 54 0 15 15 16 0 0 54 31 13
2011 PM 42 31 7 9 10 1 1 74 19 399
2011 PM-01 27 26 15 15 14 2 1 55 30 136
2011 PM-02 54 25 7 3 10 0 0 80 14 59
2011 PM-03 52 36 6 2 2 0 2 90 4 50
2011 PM-04 56 31 0 8 4 0 1 88 12 91
2011 PM-05 30 47 0 7 16 0 0 77 23 43
2011 PM-06 32 32 11 16 11 0 0 63 26 19

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 23 18 8 11 0 1 63 19 113
2018 PM-01 45 15 23 9 9 0 0 60 17 47
2018 PM-02 35 18 29 6 12 0 0 53 18 17
2018 PM-03 20 20 20 20 13 0 7 43 36 15
2018 PM-04 47 41 6 0 6 0 0 88 6 17
2018 PM-05 60 30 0 10 0 0 0 90 10 10
2017 PM 39 32 15 4 7 1 2 74 11 142
2017 PM-01 51 21 11 0 13 0 4 74 14 53
2017 PM-02 33 48 5 9 0 5 0 85 10 21
2017 PM-03 28 39 22 6 6 0 0 67 11 18
2017 PM-04 53 18 30 0 0 0 0 70 0 17
2017 PM-05 30 39 17 9 0 0 4 73 9 23
2014 PM 30 24 22 8 13 0 3 56 21 243
2014 PM-01 44 19 14 5 10 0 7 68 17 95
2014 PM-02 20 27 27 4 19 0 2 49 24 45
2014 PM-03 4 33 37 17 8 0 0 38 25 24
2014 PM-04 34 17 23 13 13 0 0 51 26 28
2014 PM-05 18 34 29 8 11 0 0 53 18 38
2014 PM-06 30 23 23 8 16 0 0 54 23 13
2011 PM 32 25 21 9 11 0 2 59 20 397
2011 PM-01 39 22 12 8 17 0 3 62 26 137
2011 PM-02 33 17 29 10 9 2 0 51 19 58
2011 PM-03 39 31 22 2 6 0 0 69 8 49
2011 PM-04 28 28 28 7 8 0 2 57 15 90
2011 PM-05 21 37 21 12 9 0 0 58 21 43
2011 PM-06 11 26 21 26 16 0 0 37 42 19
2008 PM 25 31 30 9 4 0 0 57 13 232
2008 PM-02 36 27 23 9 5 0 0 64 14 44
2008 PM-03 29 26 36 8 2 0 0 55 9 66
2008 PM-04 22 35 32 3 8 0 0 57 11 65
2008 PM-05 19 36 25 17 3 0 0 56 19 36
2008 PM-06 13 27 27 27 0 0 7 43 29 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PM 29 34 38 112
2018 PM-01 24 35 41 46
2018 PM-02 24 35 41 17
2018 PM-03 33 33 33 15
2018 PM-04 29 35 35 17
2018 PM-05 20 40 40 10
2017 PM 28 34 38 142
2017 PM-01 34 27 39 53
2017 PM-02 28 24 48 21
2017 PM-03 28 50 22 18
2017 PM-04 18 47 35 17
2017 PM-05 22 39 39 23
2014 PM 26 31 42 243
2014 PM-01 22 34 44 95
2014 PM-02 29 25 46 45
2014 PM-03 17 46 38 24
2014 PM-04 30 16 53 28
2014 PM-05 26 39 34 38
2014 PM-06 62 15 23 13
2011 PM 21 45 34 399
2011 PM-01 26 39 35 137
2011 PM-02 17 51 32 59
2011 PM-03 20 40 40 50
2011 PM-04 21 54 24 90
2011 PM-05 14 44 42 43
2011 PM-06 16 47 37 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PM 22 25 38 9 3 3 32
2018 PM-01 18 18 45 18 0 0 11
2017 PM 25 33 20 5 10 8 40
2017 PM-01 6 28 33 6 17 11 18
2014 PM 21 37 27 6 9999 9 65
2014 PM-01 28 19 39 0 9999 14 21
2014 PM-02 0 52 25 0 9999 22 13
2014 PM-05 40 40 10 10 9999 0 10
2011 PM 13 35 33 7 9999 12 84
2011 PM-01 0 29 54 6 9999 11 35
2011 PM-02 20 30 20 10 9999 20 10
2011 PM-03 40 40 10 10 9999 0 10
2011 PM-04 16 42 11 11 9999 21 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 54 34 7 3 1 1 0 89 4 112
2018 PM-01 52 39 4 2 0 2 0 93 2 46
2018 PM-02 53 24 12 12 0 0 0 76 12 17
2018 PM-03 53 27 20 0 0 0 0 80 0 15
2018 PM-04 53 35 6 0 6 0 0 88 6 17
2018 PM-05 70 30 0 0 0 0 0 100 0 10
2017 PM 47 35 8 5 4 1 0 83 9 142
2017 PM-01 47 38 6 2 7 0 0 85 9 53
2017 PM-02 33 33 9 19 5 0 0 66 24 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 41 41 6 6 0 6 0 87 6 17
2017 PM-05 61 35 4 0 0 0 0 96 0 23
2014 PM 33 38 14 8 6 1 0 72 14 243
2014 PM-01 31 41 20 5 2 1 0 72 7 95
2014 PM-02 35 36 14 9 4 2 0 73 13 45
2014 PM-03 42 33 12 13 0 0 0 75 13 24
2014 PM-04 16 51 10 7 16 0 0 67 23 28
2014 PM-05 37 32 5 13 11 3 0 70 24 38
2014 PM-06 61 15 8 8 8 0 0 77 16 13
2011 PM 35 42 10 7 5 1 0 77 12 399
2011 PM-01 28 44 16 5 6 1 0 73 11 137
2011 PM-02 31 51 5 10 3 0 0 81 14 59
2011 PM-03 35 51 8 6 0 0 0 86 6 49
2011 PM-04 45 36 4 9 5 0 0 81 14 91
2011 PM-05 37 33 14 9 7 0 0 70 16 43
2011 PM-06 58 21 11 0 11 0 0 79 11 19
2008 PM 55 32 7 3 3 0 0 87 6 232
2008 PM-02 52 30 14 5 0 0 0 82 5 44
2008 PM-03 47 38 8 5 3 0 0 85 8 66
2008 PM-04 62 29 5 0 5 0 0 91 5 65
2008 PM-05 47 39 6 6 3 0 0 86 8 36
2008 PM-06 80 13 0 7 0 0 0 93 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 48 13 8 4 0 0 75 12 112
2018 PM-01 24 46 17 9 4 0 0 70 13 46
2018 PM-02 35 41 6 18 0 0 0 76 18 17
2018 PM-03 27 40 27 0 7 0 0 67 7 15
2018 PM-04 35 53 6 6 0 0 0 88 6 17
2018 PM-05 20 70 0 10 0 0 0 90 10 10
2017 PM 28 39 16 10 6 1 0 67 16 142
2017 PM-01 25 38 13 13 9 2 0 64 23 53
2017 PM-02 24 43 24 5 5 0 0 66 9 21
2017 PM-03 56 17 22 6 0 0 0 72 6 18
2017 PM-04 18 59 12 6 6 0 0 76 12 17
2017 PM-05 39 30 13 17 0 0 0 70 17 23
2014 PM 15 31 20 16 15 3 0 47 33 243
2014 PM-01 19 33 18 16 12 2 0 53 29 95
2014 PM-02 18 29 24 11 16 2 0 48 27 45
2014 PM-03 8 50 9 21 8 4 0 61 30 24
2014 PM-04 13 27 20 23 16 0 0 40 40 28
2014 PM-05 8 21 26 16 21 8 0 31 40 38
2014 PM-06 15 23 15 16 31 0 0 38 47 13
2011 PM 23 43 16 11 6 1 0 67 17 399
2011 PM-01 20 40 17 15 6 1 0 61 21 137
2011 PM-02 20 44 19 8 7 2 0 66 16 59
2011 PM-03 26 44 16 10 4 0 0 70 14 50
2011 PM-04 31 44 8 8 8 2 0 76 16 91
2011 PM-05 14 50 24 5 7 0 0 64 12 42
2011 PM-06 26 37 21 11 5 0 0 63 16 19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 26 29 19 12 0 2 31 40 113
2018 PM-01 21 30 23 15 9 0 2 24 52 47
2018 PM-02 0 12 29 29 29 0 0 59 12 17
2018 PM-03 20 33 20 13 13 0 0 27 53 15
2018 PM-04 12 18 35 18 12 0 6 31 31 17
2018 PM-05 0 20 50 30 0 0 0 30 20 10
2017 PM 13 29 34 13 10 0 1 24 42 142
2017 PM-01 15 26 34 15 9 0 0 24 41 53
2017 PM-02 14 24 38 9 9 0 5 20 40 21
2017 PM-03 17 33 28 11 11 0 0 22 50 18
2017 PM-04 12 47 24 6 12 0 0 18 59 17
2017 PM-05 4 22 39 26 9 0 0 35 26 23
2014 PM 21 30 31 13 3 0 2 16 52 243
2014 PM-01 18 26 33 17 4 0 2 21 45 95
2014 PM-02 14 38 27 15 4 0 2 20 53 45
2014 PM-03 12 54 21 12 0 0 0 12 67 24
2014 PM-04 33 27 27 10 3 0 0 13 60 28
2014 PM-05 29 21 42 5 0 0 3 5 51 38
2014 PM-06 39 23 23 15 0 0 0 15 62 13
2011 PM 22 27 31 11 6 0 2 17 51 399
2011 PM-01 27 29 22 12 5 1 4 18 59 137
2011 PM-02 25 25 27 15 5 0 2 21 52 59
2011 PM-03 10 24 47 10 6 0 2 17 35 49
2011 PM-04 15 26 36 10 10 0 2 20 43 91
2011 PM-05 23 30 37 7 2 0 0 9 53 43
2011 PM-06 37 26 26 5 5 0 0 11 63 19
2008 PM 9 35 38 13 5 0 0 17 45 232
2008 PM-02 11 27 55 5 2 0 0 7 39 44
2008 PM-03 5 35 35 17 9 0 0 26 39 66
2008 PM-04 12 40 32 11 5 0 0 15 52 65
2008 PM-05 14 25 42 17 3 0 0 19 39 36
2008 PM-06 7 53 27 7 0 0 7 7 64 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 18 11 35 19 14 2 2 35 29 113
2018 PM-01 19 15 30 23 9 2 2 33 36 47
2018 PM-02 12 12 24 18 29 6 0 50 25 17
2018 PM-03 33 13 20 20 13 0 0 33 47 15
2018 PM-04 6 0 65 6 18 0 6 25 6 17
2018 PM-05 0 0 60 20 20 0 0 40 0 10
2017 PM 14 16 30 18 15 2 4 35 32 141
2017 PM-01 21 13 26 21 13 2 4 36 36 53
2017 PM-02 14 29 33 5 14 0 5 20 45 21
2017 PM-03 18 12 24 18 29 0 0 47 29 17
2017 PM-04 12 18 23 30 12 6 0 44 31 17
2017 PM-05 0 17 35 26 13 4 4 43 19 23
2014 PM 25 25 31 11 7 1 1 18 50 242
2014 PM-01 19 29 32 11 7 0 2 18 49 95
2014 PM-02 27 33 23 11 7 0 0 18 60 44
2014 PM-03 17 29 29 13 4 4 4 18 50 24
2014 PM-04 40 7 40 7 7 0 0 13 46 28
2014 PM-05 26 21 34 8 8 3 0 16 49 38
2014 PM-06 31 8 30 23 8 0 0 31 39 13
2011 PM 21 20 30 16 8 2 3 25 44 398
2011 PM-01 26 24 26 12 8 1 4 21 52 137
2011 PM-02 20 22 25 19 8 3 2 29 45 59
2011 PM-03 14 14 37 22 4 2 6 29 31 49
2011 PM-04 18 17 36 20 8 1 1 28 35 90
2011 PM-05 21 19 37 14 7 2 0 21 40 43
2011 PM-06 26 26 26 11 11 0 0 21 53 19
2008 PM 10 24 29 23 11 1 2 35 35 231
2008 PM-02 7 16 23 34 18 0 2 53 23 44
2008 PM-03 5 29 30 26 9 2 0 35 34 66
2008 PM-04 19 27 30 17 8 0 0 25 45 64
2008 PM-05 8 11 36 25 11 6 3 39 21 36
2008 PM-06 13 27 27 7 13 0 13 23 46 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 12 26 25 19 17 0 2 37 38 113
2018 PM-01 9 32 19 21 15 0 4 38 42 47
2018 PM-02 6 24 6 24 41 0 0 65 29 17
2018 PM-03 27 13 33 20 7 0 0 27 40 15
2018 PM-04 18 24 29 12 18 0 0 29 41 17
2018 PM-05 10 20 30 30 10 0 0 40 30 10
2017 PM 19 25 27 13 13 0 4 26 45 142
2017 PM-01 13 26 23 13 19 0 6 34 42 53
2017 PM-02 24 19 29 9 14 0 5 25 45 21
2017 PM-03 17 28 33 11 6 0 6 18 47 18
2017 PM-04 24 24 47 6 0 0 0 6 47 17
2017 PM-05 22 22 26 22 9 0 0 30 43 23
2014 PM 27 19 27 16 8 1 3 25 48 243
2014 PM-01 15 20 33 16 8 3 5 27 38 95
2014 PM-02 23 17 31 12 15 0 2 27 41 45
2014 PM-03 12 17 33 29 4 0 4 35 30 24
2014 PM-04 53 13 13 14 7 0 0 20 66 28
2014 PM-05 45 26 13 16 0 0 0 16 71 38
2014 PM-06 46 8 23 16 8 0 0 23 54 13
2011 PM 25 22 24 16 8 1 4 26 49 398
2011 PM-01 27 18 28 13 6 1 7 20 49 137
2011 PM-02 26 22 26 14 10 0 2 25 49 58
2011 PM-03 12 14 35 18 8 2 10 30 30 49
2011 PM-04 25 19 15 25 13 0 2 39 45 91
2011 PM-05 28 40 21 7 5 0 0 12 67 43
2011 PM-06 37 32 11 16 5 0 0 21 68 19
2008 PM 16 25 28 19 10 1 2 30 41 232
2008 PM-02 11 32 23 16 16 0 2 33 44 44
2008 PM-03 9 27 24 23 11 2 5 35 39 66
2008 PM-04 20 22 28 25 6 0 0 31 42 65
2008 PM-05 19 17 36 14 8 3 3 24 38 36
2008 PM-06 20 13 40 13 13 0 0 27 33 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 5 10 34 32 17 0 3 50 15 113
2018 PM-01 6 13 26 32 19 0 4 53 20 47
2018 PM-02 0 6 29 35 29 0 0 65 6 17
2018 PM-03 7 7 40 33 13 0 0 47 13 15
2018 PM-04 6 6 41 29 12 0 6 44 13 17
2018 PM-05 0 10 40 40 10 0 0 50 10 10
2017 PM 10 15 29 25 15 0 7 43 27 142
2017 PM-01 11 15 15 28 15 0 15 51 31 53
2017 PM-02 9 14 28 34 9 0 5 45 25 21
2017 PM-03 6 6 33 33 17 0 6 53 12 18
2017 PM-04 6 12 53 12 18 0 0 30 18 17
2017 PM-05 4 30 30 17 17 0 0 35 35 23
2014 PM 22 18 29 19 7 1 5 28 42 241
2014 PM-01 12 16 21 28 11 2 10 45 31 95
2014 PM-02 16 27 32 15 6 0 4 22 45 45
2014 PM-03 12 12 50 21 4 0 0 25 25 24
2014 PM-04 43 14 32 4 7 0 0 11 57 26
2014 PM-05 37 21 26 16 0 0 0 16 58 38
2014 PM-06 46 8 39 8 0 0 0 8 54 13
2011 PM 20 16 27 21 11 1 5 33 38 396
2011 PM-01 22 12 18 24 10 4 10 39 39 136
2011 PM-02 14 8 39 24 14 0 2 38 22 59
2011 PM-03 8 17 27 31 8 0 8 43 27 48
2011 PM-04 18 16 37 17 12 0 1 29 34 90
2011 PM-05 28 33 23 7 9 0 0 16 60 43
2011 PM-06 42 26 16 5 11 0 0 16 68 19
2008 PM 9 18 33 30 9 0 0 39 28 232
2008 PM-02 5 9 43 30 14 0 0 43 14 44
2008 PM-03 9 14 30 35 12 0 0 47 23 66
2008 PM-04 14 25 28 26 8 0 0 34 38 65
2008 PM-05 11 17 33 36 3 0 0 39 28 36
2008 PM-06 0 33 47 7 7 0 7 14 36 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 20 24 31 12 10 0 4 22 46 113
2018 PM-01 26 21 30 13 6 0 4 20 49 47
2018 PM-02 6 41 24 6 18 0 6 25 50 17
2018 PM-03 40 27 20 7 7 0 0 13 67 15
2018 PM-04 12 12 47 12 12 0 6 25 25 17
2018 PM-05 0 20 40 30 10 0 0 40 20 10
2017 PM 19 21 31 13 11 2 3 25 42 141
2017 PM-01 23 19 34 9 9 2 4 20 44 53
2017 PM-02 10 40 30 10 5 0 5 16 53 20
2017 PM-03 22 11 28 17 17 6 0 35 35 18
2017 PM-04 12 24 23 18 18 6 0 38 38 17
2017 PM-05 13 22 35 13 13 0 4 27 36 23
2014 PM 33 25 23 11 5 0 2 17 59 243
2014 PM-01 31 22 21 14 6 0 5 21 56 95
2014 PM-02 38 14 29 11 6 0 2 18 53 45
2014 PM-03 29 42 29 0 0 0 0 0 71 24
2014 PM-04 43 23 20 7 7 0 0 13 66 28
2014 PM-05 21 42 24 13 0 0 0 13 63 38
2014 PM-06 46 8 15 23 8 0 0 31 54 13
2011 PM 33 24 18 13 8 1 3 21 60 398
2011 PM-01 43 19 10 11 10 2 5 22 67 136
2011 PM-02 31 27 20 17 5 0 0 22 58 59
2011 PM-03 16 24 33 18 2 2 4 22 43 49
2011 PM-04 31 29 15 12 11 1 1 24 61 91
2011 PM-05 30 28 30 7 5 0 0 12 58 43
2011 PM-06 42 21 21 11 5 0 0 16 63 19
2008 PM 12 25 30 22 9 1 2 32 38 232
2008 PM-02 5 18 41 23 9 0 5 33 24 44
2008 PM-03 11 23 29 23 14 0 2 37 34 66
2008 PM-04 18 23 34 17 8 0 0 25 42 65
2008 PM-05 11 28 19 28 6 6 3 36 42 36
2008 PM-06 7 53 13 13 7 0 7 21 64 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 14 23 26 16 0 3 43 34 113
2018 PM-01 17 15 28 26 11 0 4 38 33 47
2018 PM-02 18 6 24 41 12 0 0 53 24 17
2018 PM-03 40 13 13 27 7 0 0 33 53 15
2018 PM-04 6 18 12 24 35 0 6 63 25 17
2018 PM-05 0 30 30 10 30 0 0 40 30 10
2017 PM 21 18 22 19 12 2 5 34 43 141
2017 PM-01 21 19 21 19 13 4 4 34 43 53
2017 PM-02 28 24 15 24 5 5 0 30 55 21
2017 PM-03 22 22 28 11 11 0 6 24 47 18
2017 PM-04 18 12 17 18 30 0 6 50 31 17
2017 PM-05 18 14 23 32 5 0 9 40 35 22
2014 PM 14 15 28 26 11 1 6 39 31 242
2014 PM-01 6 14 28 30 14 2 6 47 22 95
2014 PM-02 25 21 24 18 9 0 4 27 48 44
2014 PM-03 4 17 33 25 13 0 8 41 23 24
2014 PM-04 33 16 13 27 7 0 3 35 51 28
2014 PM-05 5 13 37 24 13 0 8 40 20 38
2014 PM-06 23 8 39 30 0 0 0 30 31 13
2011 PM 12 19 28 24 10 2 5 37 33 390
2011 PM-01 20 19 21 22 7 4 6 33 43 135
2011 PM-02 9 16 33 28 7 0 7 38 26 57
2011 PM-03 6 23 38 23 6 0 4 30 30 48
2011 PM-04 9 17 33 22 16 1 2 39 26 90
2011 PM-05 10 17 32 22 15 0 5 38 28 41
2011 PM-06 6 28 6 44 17 0 0 61 33 18
2008 PM 11 23 29 20 9 5 3 32 37 230
2008 PM-02 9 18 41 16 7 7 2 25 30 44
2008 PM-03 8 26 18 31 11 3 3 44 36 65
2008 PM-04 12 28 32 15 6 5 2 23 43 65
2008 PM-05 17 14 28 19 11 8 3 34 34 36
2008 PM-06 7 27 33 13 13 0 7 29 36 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 20 19 30 15 12 1 3 28 41 113
2018 PM-01 28 19 36 4 9 2 2 13 49 47
2018 PM-02 6 18 24 18 29 0 6 50 25 17
2018 PM-03 20 27 20 20 13 0 0 33 47 15
2018 PM-04 12 12 47 18 6 0 6 25 25 17
2018 PM-05 20 30 0 40 10 0 0 50 50 10
2017 PM 19 24 31 11 10 2 4 22 46 142
2017 PM-01 24 23 32 4 9 0 7 14 51 53
2017 PM-02 29 19 24 19 9 0 0 28 48 21
2017 PM-03 0 44 33 6 17 0 0 22 44 18
2017 PM-04 12 17 36 12 6 18 0 22 35 17
2017 PM-05 17 17 26 22 13 0 4 36 36 23
2014 PM 22 19 31 17 7 0 3 24 43 242
2014 PM-01 18 28 31 17 5 0 1 22 46 95
2014 PM-02 17 18 32 20 9 0 4 30 36 44
2014 PM-03 21 12 42 13 4 0 8 18 36 24
2014 PM-04 43 10 30 7 10 0 0 17 53 28
2014 PM-05 21 16 24 21 11 0 8 34 40 38
2014 PM-06 31 8 38 23 0 0 0 23 39 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 31 5 19 13 0 2 62 33 112
2018 PM-01 22 33 4 20 20 0 2 56 40 46
2018 PM-02 41 18 0 24 18 0 0 59 41 17
2018 PM-03 33 33 20 13 0 0 0 67 13 15
2018 PM-04 35 29 6 18 12 0 0 65 29 17
2018 PM-05 40 40 0 20 0 0 0 80 20 10
2017 PM 47 22 6 15 10 0 0 69 25 142
2017 PM-01 44 19 6 15 17 0 0 63 32 53
2017 PM-02 28 28 5 24 14 0 0 57 38 21
2017 PM-03 39 33 6 17 6 0 0 72 22 18
2017 PM-04 77 5 0 18 0 0 0 82 18 17
2017 PM-05 52 30 9 9 0 0 0 83 9 23
2014 PM 41 28 12 11 6 1 0 69 18 243
2014 PM-01 41 15 24 15 3 2 0 57 18 95
2014 PM-02 37 42 6 4 9 2 0 81 13 45
2014 PM-03 33 37 0 17 13 0 0 71 29 24
2014 PM-04 40 43 3 3 10 0 0 84 13 28
2014 PM-05 42 26 11 16 5 0 0 68 21 38
2014 PM-06 61 23 0 8 8 0 0 84 16 13

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 33 10 11 4 0 1 76 14 113
2018 PM-01 36 40 11 13 0 0 0 77 13 47
2018 PM-02 47 29 6 12 6 0 0 76 18 17
2018 PM-03 47 13 20 13 7 0 0 60 20 15
2018 PM-04 53 29 6 6 6 0 0 82 12 17
2018 PM-05 60 30 10 0 0 0 0 90 0 10
2017 PM 44 31 11 8 5 0 1 75 14 142
2017 PM-01 42 32 15 7 4 0 0 74 11 53
2017 PM-02 33 38 5 9 15 0 0 71 24 21
2017 PM-03 39 22 17 17 6 0 0 61 22 18
2017 PM-04 65 18 12 6 0 0 0 82 6 17
2017 PM-05 48 43 4 0 4 0 0 91 4 23
2014 PM 41 36 9 10 3 0 0 77 14 243
2014 PM-01 36 37 8 15 4 0 0 73 19 95
2014 PM-02 42 35 6 11 6 0 0 76 17 45
2014 PM-03 33 50 8 4 4 0 0 83 9 24
2014 PM-04 47 33 20 0 0 0 0 80 0 28
2014 PM-05 58 29 5 8 0 0 0 87 8 38
2014 PM-06 39 30 15 16 0 0 0 69 16 13

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 39 12 9 3 0 1 77 12 113
2018 PM-01 32 40 15 11 2 0 0 72 13 47
2018 PM-02 41 24 12 18 6 0 0 65 24 17
2018 PM-03 40 33 7 13 7 0 0 73 20 15
2018 PM-04 47 47 6 0 0 0 0 94 0 17
2018 PM-05 50 40 10 0 0 0 0 90 0 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 32 18 8 2 5 1 70 10 112
2018 PM-01 23 34 26 9 0 6 2 63 9 47
2018 PM-02 41 35 12 0 0 12 0 87 0 17
2018 PM-03 40 40 7 13 0 0 0 80 13 15
2018 PM-04 25 38 19 13 0 6 0 67 13 16
2018 PM-05 70 20 10 0 0 0 0 90 0 10
2017 PM 42 31 13 4 5 5 0 77 10 140
2017 PM-01 36 34 17 6 6 2 0 71 11 53
2017 PM-02 37 37 11 10 5 0 0 73 16 19
2017 PM-03 56 22 17 0 0 6 0 82 0 18
2017 PM-04 41 18 6 6 6 23 0 77 15 17
2017 PM-05 52 39 9 0 0 0 0 91 0 23
2014 PM 36 28 20 6 2 6 1 69 10 243
2014 PM-01 38 24 22 8 2 4 1 66 11 95
2014 PM-02 42 22 20 4 2 7 2 70 7 45
2014 PM-03 42 42 4 4 0 8 0 91 5 24
2014 PM-04 37 37 13 7 3 3 0 76 10 28
2014 PM-05 26 32 26 5 0 11 0 65 6 38
2014 PM-06 23 23 23 8 15 8 0 50 25 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 34 13 8 2 4 0 77 10 112
2018 PM-01 38 32 15 9 4 2 0 72 13 47
2018 PM-02 41 29 12 6 0 12 0 80 7 17
2018 PM-03 47 33 7 13 0 0 0 80 13 15
2018 PM-04 38 44 13 0 0 6 0 87 0 16
2018 PM-05 50 40 10 0 0 0 0 90 0 10
2017 PM 44 33 13 8 2 1 0 77 10 142
2017 PM-01 43 29 13 9 6 0 0 72 15 53
2017 PM-02 28 53 5 14 0 0 0 81 14 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 36 24 35 0 0 6 0 63 0 17
2017 PM-05 57 30 9 4 0 0 0 87 4 23
2014 PM 34 35 15 10 3 2 1 71 13 243
2014 PM-01 37 33 18 9 1 1 1 71 11 95
2014 PM-02 37 32 17 4 4 5 0 73 9 45
2014 PM-03 33 50 0 12 4 0 0 83 17 24
2014 PM-04 30 40 13 16 0 0 0 70 16 28
2014 PM-05 29 29 24 11 5 3 0 59 16 38
2014 PM-06 23 38 0 15 8 8 8 73 27 13
2011 PM 28 39 17 8 5 3 0 70 13 397
2011 PM-01 26 36 18 10 7 4 0 65 17 136
2011 PM-02 31 36 15 10 5 3 0 68 16 59
2011 PM-03 21 46 17 8 2 6 0 71 11 48
2011 PM-04 34 45 10 4 4 2 0 81 9 91
2011 PM-05 21 40 26 9 2 2 0 62 12 43
2011 PM-06 42 26 26 5 0 0 0 68 5 19

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 46 36 10 7 1 0 0 82 8 111
2018 PM-01 38 40 15 4 2 0 0 79 6 47
2018 PM-02 53 24 12 12 0 0 0 76 12 17
2018 PM-03 47 33 7 13 0 0 0 80 13 15
2018 PM-04 47 47 7 0 0 0 0 93 0 15
2018 PM-05 80 20 0 0 0 0 0 100 0 10
2017 PM 48 28 12 9 2 1 0 76 11 141
2017 PM-01 40 28 17 9 4 2 0 69 13 53
2017 PM-02 38 29 5 28 0 0 0 67 28 21
2017 PM-03 59 24 12 0 6 0 0 82 6 17
2017 PM-04 53 35 11 0 0 0 0 89 0 17
2017 PM-05 70 26 4 0 0 0 0 96 0 23
2014 PM 35 37 12 11 4 0 0 73 15 243
2014 PM-01 35 40 16 7 2 0 0 75 9 95
2014 PM-02 54 15 6 18 4 2 0 70 23 45
2014 PM-03 33 50 8 8 0 0 0 83 8 24
2014 PM-04 23 44 7 13 13 0 0 67 26 28
2014 PM-05 26 45 18 8 3 0 0 71 11 38
2014 PM-06 31 38 0 23 8 0 0 69 31 13
2011 PM 35 39 12 8 6 1 0 74 14 398
2011 PM-01 31 35 15 12 7 0 0 66 18 137
2011 PM-02 38 34 10 12 5 0 0 72 17 58
2011 PM-03 38 42 16 2 0 2 0 82 2 50
2011 PM-04 37 45 7 3 7 1 0 83 10 91
2011 PM-05 26 43 12 10 10 0 0 69 19 42
2011 PM-06 53 26 16 0 5 0 0 79 5 19
2008 PM 41 39 7 9 3 0 0 81 12 232
2008 PM-02 39 39 5 14 2 2 0 79 16 44
2008 PM-03 29 45 12 11 3 0 0 74 14 66
2008 PM-04 43 45 3 5 5 0 0 88 9 65
2008 PM-05 58 25 6 11 0 0 0 83 11 36
2008 PM-06 67 27 7 0 0 0 0 93 0 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 23 14 16 12 8 5 52 32 113
2018 PM-01 17 32 17 13 11 9 2 55 26 47
2018 PM-02 29 12 0 29 12 12 6 50 50 17
2018 PM-03 20 27 20 20 13 0 0 47 33 15
2018 PM-04 12 18 18 12 6 18 18 45 27 17
2018 PM-05 50 20 10 10 10 0 0 70 20 10
2017 PM 30 22 14 11 14 6 3 57 28 142
2017 PM-01 21 31 13 11 19 2 4 54 32 53
2017 PM-02 14 14 19 19 29 5 0 30 50 21
2017 PM-03 33 22 11 11 11 6 6 63 25 18
2017 PM-04 47 11 6 6 6 24 0 77 16 17
2017 PM-05 48 22 13 4 4 9 0 76 10 23
2014 PM 30 29 15 11 9 2 3 63 21 243
2014 PM-01 30 23 19 12 12 1 4 55 24 95
2014 PM-02 27 38 12 11 4 4 4 71 17 45
2014 PM-03 17 42 8 17 13 0 4 61 31 24
2014 PM-04 34 23 17 16 7 3 0 59 24 28
2014 PM-05 37 34 13 8 3 5 0 75 11 38
2014 PM-06 46 23 15 0 16 0 0 69 16 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 36 33 14 6 8 3 0 71 15 111
2018 PM-01 30 35 15 7 7 7 0 70 14 46
2018 PM-02 47 29 18 0 6 0 0 76 6 17
2018 PM-03 40 27 13 13 7 0 0 67 20 15
2018 PM-04 24 47 12 6 12 0 0 71 18 17
2017 PM 40 30 8 10 7 4 0 73 18 141
2017 PM-01 38 26 13 10 9 4 0 67 20 53
2017 PM-02 33 43 9 9 5 0 0 76 14 21
2017 PM-03 56 28 0 11 6 0 0 83 17 18
2017 PM-04 31 25 6 13 6 18 0 69 23 16
2017 PM-05 48 26 9 9 4 4 0 77 14 23
2014 PM 32 40 11 7 6 3 0 75 14 242
2014 PM-01 36 45 7 4 3 4 0 85 8 94
2014 PM-02 27 35 13 14 9 2 0 64 23 45
2014 PM-03 21 50 12 0 8 8 0 77 9 24
2014 PM-04 33 34 17 10 7 0 0 67 16 28
2014 PM-05 29 39 13 5 11 0 3 70 16 38
2014 PM-06 46 23 15 8 8 0 0 69 16 13
2011 PM 36 34 10 11 5 4 1 73 16 397
2011 PM-01 38 30 9 13 4 5 1 72 18 136
2011 PM-02 29 37 14 14 2 5 0 70 16 59
2011 PM-03 33 43 8 8 2 6 0 80 11 49
2011 PM-04 39 34 9 8 7 2 1 76 15 90
2011 PM-05 30 42 12 7 5 2 2 76 12 43
2011 PM-06 47 16 16 16 5 0 0 63 21 19
2008 PM 28 36 12 10 6 7 1 70 17 230
2008 PM-02 28 35 7 12 12 7 0 68 25 43
2008 PM-03 23 31 18 14 5 8 2 59 20 65
2008 PM-04 25 45 8 5 5 12 2 80 11 65
2008 PM-05 39 36 11 6 6 3 0 77 11 36
2008 PM-06 33 33 13 20 0 0 0 67 20 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 28 22 10 4 3 0 64 14 110
2018 PM-01 24 31 31 11 0 2 0 57 11 45
2018 PM-02 35 35 12 18 0 0 0 71 18 17
2018 PM-03 36 21 29 7 7 0 0 57 14 14
2018 PM-04 41 29 12 6 0 12 0 80 7 17
2018 PM-05 50 30 10 10 0 0 0 80 10 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 26 19 14 9 5 1 55 25 112
2018 PM-01 22 33 20 13 7 7 0 58 21 46
2018 PM-02 18 18 12 18 18 12 6 43 43 17
2018 PM-03 40 13 27 13 7 0 0 53 20 15
2018 PM-04 24 29 24 18 6 0 0 53 24 17
2018 PM-05 30 40 10 10 0 10 0 78 11 10
2017 PM 24 17 14 18 17 9 1 45 39 142
2017 PM-01 21 21 9 21 21 7 0 45 45 53
2017 PM-02 14 0 19 33 24 9 0 16 63 21
2017 PM-03 28 17 33 0 17 6 0 47 18 18
2017 PM-04 24 12 18 12 0 35 0 55 18 17
2017 PM-05 30 26 9 22 9 0 4 59 32 23
2014 PM 18 22 18 14 18 9 1 45 36 242
2014 PM-01 24 25 18 12 13 7 1 53 27 95
2014 PM-02 15 27 17 9 17 15 0 48 31 45
2014 PM-03 17 25 4 17 25 12 0 47 48 24
2014 PM-04 3 20 24 13 26 7 7 27 46 28
2014 PM-05 22 8 22 19 22 8 0 32 44 37
2014 PM-06 8 30 15 23 23 0 0 38 47 13
2011 PM 17 22 21 20 11 8 1 43 34 400
2011 PM-01 17 24 20 19 12 7 1 44 33 137
2011 PM-02 12 17 22 24 12 12 2 33 41 59
2011 PM-03 28 22 14 22 8 6 0 53 32 50
2011 PM-04 14 24 21 18 12 10 1 43 33 91
2011 PM-05 9 21 30 23 7 9 0 33 33 43
2011 PM-06 32 16 16 21 5 5 5 53 29 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 113
2018 PM-01 28 72 47
2018 PM-05 0 100 10

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PM 32 22

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PM 64 22
2018 PM-01 62 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 PM 0 22
2018 PM-01 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PM 0 22
2018 PM-01 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PM 23 22

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 PM 0 22
2018 PM-01 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 PM 32 22
2018 PM-01 38 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 PM 36 22
2018 PM-01 38 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PM 41 22
2018 PM-01 38 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PM 32 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PM 59 22
2018 PM-01 62 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 PM 23 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PM 0 22
2018 PM-01 0 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PM 55 22
2018 PM-01 62 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 PM 27 22

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 PM 27 22
2018 PM-01 38 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 64 22
2018 PM-01 54 13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 PM 41 22
2018 PM-01 38 13

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 PM 39 18

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PM 28 18

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 PM 0 18
2018 PM-01 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PM 44 18
2018 PM-01 50 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 PM 0 18
2018 PM-01 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PM 33 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 20 13 22 12 6 23 4 46 24 113
2018 PM-01 26 11 32 19 4 4 4 40 26 47
2018 PM-02 12 6 24 12 12 35 0 27 36 17
2018 PM-03 27 13 13 0 7 33 7 67 11 15
2018 PM-04 12 18 6 6 0 59 0 71 14 17
2018 PM-05 10 30 10 10 0 30 10 67 17 10
2017 PM 13 13 21 8 11 25 9 40 29 142
2017 PM-01 19 19 24 7 13 13 4 46 25 53
2017 PM-02 5 5 19 19 5 38 10 18 45 21
2017 PM-03 28 6 28 0 17 17 6 43 21 18
2017 PM-04 12 0 12 0 6 59 12 40 20 17
2017 PM-05 0 22 22 4 13 22 17 36 29 23
2014 PM 11 14 27 8 6 29 5 38 21 242
2014 PM-01 13 18 21 10 10 21 5 43 29 95
2014 PM-02 16 6 33 4 4 34 2 35 13 45
2014 PM-03 4 26 26 22 4 17 0 37 32 23
2014 PM-04 7 13 37 3 0 30 10 33 5 28
2014 PM-05 5 11 26 5 3 42 8 32 16 38
2014 PM-06 15 0 38 0 0 39 8 29 0 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 32 21 19 12 4 12 1 61 17 113
2018 PM-01 30 17 28 15 2 6 2 51 19 47
2018 PM-02 29 24 6 18 6 18 0 64 29 17
2018 PM-03 47 7 27 0 7 13 0 62 8 15
2018 PM-04 24 24 18 6 0 29 0 67 8 17
2018 PM-05 30 50 0 10 0 10 0 89 11 10
2017 PM 28 19 24 6 7 13 2 56 16 142
2017 PM-01 30 30 19 2 11 6 2 65 14 53
2017 PM-02 19 9 28 19 0 24 0 37 25 21
2017 PM-03 44 17 28 0 6 6 0 65 6 18
2017 PM-04 24 0 18 6 6 41 6 44 22 17
2017 PM-05 26 22 26 13 4 9 0 52 19 23
2014 PM 21 24 24 9 5 16 1 55 16 243
2014 PM-01 25 24 25 7 7 9 1 56 16 95
2014 PM-02 30 19 24 9 4 14 0 58 15 45
2014 PM-03 12 54 13 9 0 12 0 76 10 24
2014 PM-04 13 23 30 0 3 30 0 52 5 28
2014 PM-05 11 16 26 18 3 24 3 36 29 38
2014 PM-06 23 15 23 8 8 23 0 50 21 13
2011 PM 32 35 18 5 3 7 0 71 9 396
2011 PM-01 30 31 22 4 4 8 0 67 9 135
2011 PM-02 41 27 15 8 0 8 0 74 9 59
2011 PM-03 29 46 13 4 2 6 0 80 7 48
2011 PM-04 32 41 13 5 3 5 0 77 9 91
2011 PM-05 19 40 30 2 5 5 0 61 7 43
2011 PM-06 47 21 11 16 5 0 0 68 21 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 10 90 112
2018 PM-03 0 100 15
2018 PM-05 0 100 10

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 PM 45 11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 45 11

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 PM 0 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 21 15 22 5 4 27 5 53 14 113
2018 PM-01 28 9 34 13 0 11 6 44 15 47
2018 PM-02 6 18 18 0 24 35 0 36 36 17
2018 PM-03 33 7 13 0 0 33 13 75 0 15
2018 PM-04 12 18 12 0 0 59 0 71 0 17
2018 PM-05 10 30 10 0 0 40 10 80 0 10
2017 PM 18 15 24 4 3 31 5 53 10 142
2017 PM-01 21 17 26 4 6 25 2 52 13 53
2017 PM-02 19 14 24 9 0 28 5 50 14 21
2017 PM-03 33 17 22 6 0 17 6 64 7 18
2017 PM-04 12 5 12 0 0 65 6 59 0 17
2017 PM-05 13 13 26 0 0 39 9 50 0 23
2014 PM 13 14 28 2 2 35 6 47 6 242
2014 PM-01 17 19 23 3 3 28 7 55 10 95
2014 PM-02 18 6 31 4 0 40 0 41 7 45
2014 PM-03 13 29 17 0 0 42 0 72 0 24
2014 PM-04 7 10 40 0 0 30 13 29 0 28
2014 PM-05 3 8 32 0 3 49 5 24 6 37
2014 PM-06 16 8 30 0 0 39 8 44 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 21 17 8 3 16 3 66 13 113
2018 PM-01 32 11 30 13 0 11 4 50 15 47
2018 PM-02 24 35 6 0 18 18 0 71 21 17
2018 PM-03 47 7 20 0 0 20 7 73 0 15
2018 PM-04 29 24 6 6 0 35 0 82 9 17
2018 PM-05 30 50 0 10 0 10 0 89 11 10
2017 PM 32 25 16 4 4 19 1 71 9 142
2017 PM-01 30 28 19 2 6 15 0 69 9 53
2017 PM-02 28 24 19 9 0 14 5 65 12 21
2017 PM-03 39 22 17 6 6 11 0 69 13 18
2017 PM-04 30 17 0 6 0 41 6 89 11 17
2017 PM-05 35 26 17 0 0 22 0 78 0 23
2014 PM 23 27 23 3 1 21 1 64 6 242
2014 PM-01 24 34 21 3 1 16 1 70 5 95
2014 PM-02 30 15 32 4 0 18 0 56 5 44
2014 PM-03 25 46 8 0 0 21 0 90 0 24
2014 PM-04 27 20 26 0 3 20 3 61 4 28
2014 PM-05 8 21 29 5 3 32 3 44 12 38
2014 PM-06 23 15 15 8 0 39 0 63 12 13
2011 PM 35 39 14 3 1 8 0 80 5 398
2011 PM-01 35 37 15 2 1 10 0 80 3 136
2011 PM-02 39 37 10 3 0 10 0 85 4 59
2011 PM-03 30 48 10 4 0 8 0 85 4 50
2011 PM-04 38 39 11 3 3 6 0 81 7 90
2011 PM-05 16 51 21 5 2 5 0 71 7 43
2011 PM-06 58 16 16 5 0 5 0 78 6 19
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 54 22 14 4 5 0 0 76 10 113
2018 PM-01 49 28 13 4 6 0 0 77 11 47
2018 PM-02 65 6 12 6 12 0 0 71 18 17
2018 PM-03 53 20 20 7 0 0 0 73 7 15
2018 PM-04 47 24 24 6 0 0 0 71 6 17
2018 PM-05 60 30 10 0 0 0 0 90 0 10
2017 PM 55 22 13 1 7 1 0 78 9 142
2017 PM-01 49 21 17 2 11 0 0 70 13 53
2017 PM-02 52 24 14 0 9 0 0 76 9 21
2017 PM-03 44 22 17 0 11 6 0 71 12 18
2017 PM-04 76 12 0 6 0 6 0 94 6 17
2017 PM-05 65 26 9 0 0 0 0 91 0 23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 51 31 12 4 3 0 0 82 6 113
2018 PM-01 40 34 17 2 6 0 0 74 9 47
2018 PM-02 47 35 12 6 0 0 0 82 6 17
2018 PM-03 47 40 7 7 0 0 0 87 7 15
2018 PM-04 76 24 0 0 0 0 0 100 0 17
2018 PM-05 70 20 10 0 0 0 0 90 0 10
2017 PM 48 37 9 4 2 0 0 84 6 142
2017 PM-01 34 40 13 7 6 0 0 74 13 53
2017 PM-02 47 47 5 0 0 0 0 95 0 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 59 35 6 0 0 0 0 94 0 17
2017 PM-05 70 26 0 4 0 0 0 96 4 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 36 11 16 11 0 0 63 27 113
2018 PM-01 21 26 17 23 13 0 0 47 36 47
2018 PM-02 29 47 12 0 12 0 0 76 12 17
2018 PM-03 33 33 0 27 7 0 0 67 33 15
2018 PM-04 29 53 6 6 6 0 0 82 12 17
2018 PM-05 40 40 10 10 0 0 0 80 10 10
2017 PM 26 35 8 19 12 0 0 60 31 141
2017 PM-01 21 31 10 19 19 0 0 52 38 52
2017 PM-02 28 24 5 33 10 0 0 52 43 21
2017 PM-03 28 44 6 11 11 0 0 72 22 18
2017 PM-04 30 35 12 18 6 0 0 65 24 17
2017 PM-05 39 39 4 13 4 0 0 78 17 23

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 18 21 12 23 0 0 44 35 113
2018 PM-01 28 9 19 9 36 0 0 36 45 47
2018 PM-02 29 0 35 24 12 0 0 29 35 17
2018 PM-03 33 27 7 20 13 0 0 60 33 15
2018 PM-04 24 24 35 6 12 0 0 47 18 17
2018 PM-05 20 60 10 10 0 0 0 80 10 10
2017 PM 17 22 18 14 28 0 1 39 43 140
2017 PM-01 10 27 13 19 29 0 2 37 49 52
2017 PM-02 24 19 14 9 34 0 0 43 43 21
2017 PM-03 29 6 24 0 41 0 0 35 41 17
2017 PM-04 17 18 24 18 24 0 0 35 41 17
2017 PM-05 22 30 26 17 4 0 0 52 22 23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 24 17 28 14 17 0 0 41 31 113
2018 PM-01 19 17 30 19 15 0 0 36 34 47
2018 PM-02 29 12 18 24 18 0 0 41 41 17
2018 PM-03 13 7 40 7 33 0 0 20 40 15
2018 PM-04 35 24 29 6 6 0 0 59 12 17
2018 PM-05 50 20 20 0 10 0 0 70 10 10
2017 PM 12 29 27 14 15 0 3 43 29 140
2017 PM-01 4 26 30 15 19 0 6 32 36 53
2017 PM-02 9 38 24 14 14 0 0 47 28 21
2017 PM-03 18 12 35 12 24 0 0 29 35 17
2017 PM-04 30 24 29 12 6 0 0 53 18 17
2017 PM-05 14 41 27 14 5 0 0 55 18 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 27 22 12 6 0 0 60 18 113
2018 PM-01 40 19 23 13 4 0 0 60 17 47
2018 PM-02 35 29 12 12 12 0 0 65 24 17
2018 PM-03 27 20 27 20 7 0 0 47 27 15
2018 PM-04 29 41 18 6 6 0 0 71 12 17
2018 PM-05 40 30 30 0 0 0 0 70 0 10
2017 PM 21 36 22 6 9 0 6 61 16 140
2017 PM-01 21 33 23 4 10 0 10 60 15 52
2017 PM-02 14 38 29 9 5 0 5 55 15 21
2017 PM-03 24 47 12 0 12 0 6 75 13 17
2017 PM-04 30 47 12 6 6 0 0 76 12 17
2017 PM-05 26 22 30 13 9 0 0 48 22 23

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 22 19 19 27 0 1 35 46 112
2018 PM-01 9 17 15 24 35 0 0 26 59 46
2018 PM-02 6 29 24 24 18 0 0 35 41 17
2018 PM-03 13 7 20 13 47 0 0 20 60 15
2018 PM-04 18 47 12 12 6 0 6 69 19 17
2018 PM-05 40 20 30 10 0 0 0 60 10 10
2017 PM 11 24 28 14 21 0 1 36 35 141
2017 PM-01 9 23 28 15 23 0 2 33 38 53
2017 PM-02 0 28 33 24 14 0 0 28 38 21
2017 PM-03 11 6 39 11 28 0 6 18 41 18
2017 PM-04 25 31 13 13 19 0 0 56 31 16
2017 PM-05 17 22 35 9 17 0 0 39 26 23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 61 14 9 0 5 0 10 84 6 111
2018 PM-01 59 13 9 0 4 0 15 85 5 46
2018 PM-02 82 6 6 0 0 0 6 94 0 17
2018 PM-03 47 20 20 0 13 0 0 67 13 15
2018 PM-04 75 13 0 0 6 0 6 93 7 16
2018 PM-05 60 20 10 0 0 0 10 89 0 10
2017 PM 53 21 7 2 3 0 14 87 5 140
2017 PM-01 48 25 2 2 2 0 21 92 5 52
2017 PM-02 62 14 5 0 0 0 19 94 0 21
2017 PM-03 53 18 18 0 6 0 6 75 6 17
2017 PM-04 70 12 12 0 0 0 6 87 0 17
2017 PM-05 61 17 13 4 0 0 4 82 5 23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 36 21 22 10 10 0 2 57 20 112
2018 PM-01 32 15 21 15 13 0 4 49 29 47
2018 PM-02 38 38 13 6 6 0 0 75 13 16
2018 PM-03 27 20 27 13 13 0 0 47 27 15
2018 PM-04 47 24 18 6 6 0 0 71 12 17
2018 PM-05 70 10 20 0 0 0 0 80 0 10
2017 PM 36 26 20 9 8 0 1 62 18 141
2017 PM-01 17 33 25 15 10 0 0 50 25 52
2017 PM-02 57 15 19 5 5 0 0 72 9 21
2017 PM-03 44 28 6 6 17 0 0 72 22 18
2017 PM-04 41 23 18 12 0 0 6 69 13 17
2017 PM-05 52 17 17 4 9 0 0 70 13 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 30 17 15 7 0 4 59 23 112
2018 PM-01 23 28 15 23 6 0 4 53 31 47
2018 PM-02 31 38 13 6 6 0 6 73 13 16
2018 PM-03 40 27 20 13 0 0 0 67 13 15
2018 PM-04 24 41 12 18 6 0 0 65 24 17
2018 PM-05 30 40 10 0 10 0 10 78 11 10
2017 PM 28 32 18 11 8 0 3 62 20 141
2017 PM-01 21 29 15 19 13 0 2 51 33 52
2017 PM-02 33 24 14 9 9 0 9 63 21 21
2017 PM-03 28 44 22 0 6 0 0 72 6 18
2017 PM-04 24 35 24 12 0 0 6 62 13 17
2017 PM-05 43 39 9 9 0 0 0 83 9 23

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 29 18 17 7 0 3 56 25 111
2018 PM-01 19 21 19 23 13 0 4 42 38 47
2018 PM-02 27 53 7 7 0 0 7 86 7 15
2018 PM-03 27 13 33 27 0 0 0 40 27 15
2018 PM-04 41 24 24 6 6 0 0 65 12 17
2018 PM-05 50 50 0 0 0 0 0 100 0 10
2017 PM 25 33 21 13 8 0 1 58 21 141
2017 PM-01 19 33 19 15 11 0 2 53 27 52
2017 PM-02 47 14 14 10 9 0 5 65 20 21
2017 PM-03 33 28 22 17 0 0 0 61 17 18
2017 PM-04 18 47 11 12 12 0 0 65 24 17
2017 PM-05 17 43 30 9 0 0 0 61 9 23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 25 22 8 7 0 4 61 16 112
2018 PM-01 23 23 28 9 13 0 4 49 22 47
2018 PM-02 44 31 13 6 0 0 6 80 7 16
2018 PM-03 53 20 13 13 0 0 0 73 13 15
2018 PM-04 35 29 18 12 6 0 0 65 18 17
2018 PM-05 50 20 20 0 0 0 10 78 0 10
2017 PM 31 25 24 11 6 1 1 58 17 141
2017 PM-01 31 29 21 11 8 0 0 60 19 52
2017 PM-02 38 14 24 5 9 0 9 58 16 21
2017 PM-03 28 33 39 0 0 0 0 61 0 18
2017 PM-04 30 23 24 12 6 6 0 56 19 17
2017 PM-05 26 30 26 13 4 0 0 57 17 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 29 17 8 9 0 3 65 18 111
2018 PM-01 22 33 17 15 11 0 2 56 27 46
2018 PM-02 56 25 13 0 0 0 6 87 0 16
2018 PM-03 40 13 27 13 7 0 0 53 20 15
2018 PM-04 41 41 12 0 6 0 0 82 6 17
2018 PM-05 40 40 10 0 0 0 10 89 0 10
2017 PM 26 27 19 16 9 0 3 55 26 139
2017 PM-01 15 25 23 23 13 0 0 40 37 52
2017 PM-02 28 28 14 5 14 0 9 63 21 21
2017 PM-03 50 17 11 17 6 0 0 67 22 18
2017 PM-04 35 30 12 17 0 0 6 69 18 17
2017 PM-05 18 41 27 9 5 0 0 59 14 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 54 16 10 10 6 0 4 73 17 112
2018 PM-01 45 19 13 13 6 0 4 67 20 47
2018 PM-02 63 19 6 0 6 0 6 87 7 16
2018 PM-03 73 0 0 20 7 0 0 73 27 15
2018 PM-04 59 18 12 6 6 0 0 76 12 17
2018 PM-05 70 10 0 10 0 0 10 89 11 10
2017 PM 48 25 15 4 5 0 2 75 9 142
2017 PM-01 36 23 24 6 7 0 4 61 14 53
2017 PM-02 57 24 9 5 5 0 0 81 10 21
2017 PM-03 39 22 33 6 0 0 0 61 6 18
2017 PM-04 70 30 0 0 0 0 0 100 0 17
2017 PM-05 57 35 4 0 4 0 0 91 4 23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 71 10 8 3 2 0 7 87 5 112
2018 PM-01 62 15 11 4 2 0 6 82 7 47
2018 PM-02 81 13 0 0 0 0 6 100 0 16
2018 PM-03 73 0 7 7 0 0 13 85 8 15
2018 PM-04 71 12 6 0 6 0 6 88 6 17
2018 PM-05 90 0 0 0 0 0 10 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 64 14 10 8 2 0 3 80 10 111
2018 PM-01 57 17 9 13 2 0 2 76 15 47
2018 PM-02 50 25 13 6 0 0 6 80 7 16
2018 PM-03 67 13 13 7 0 0 0 80 7 15
2018 PM-04 81 6 6 6 0 0 0 88 6 16
2018 PM-05 80 0 10 0 0 0 10 89 0 10
2017 PM 66 13 11 4 2 0 4 82 7 142
2017 PM-01 59 17 11 6 6 0 2 77 11 53
2017 PM-02 62 14 9 9 0 0 5 80 10 21
2017 PM-03 67 6 22 0 0 0 6 76 0 18
2017 PM-04 88 12 0 0 0 0 0 100 0 17
2017 PM-05 78 4 13 0 0 0 4 86 0 23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 57 21 14 4 3 0 2 79 6 112
2018 PM-01 49 23 17 4 4 0 2 74 9 47
2018 PM-02 63 19 13 6 0 0 0 81 6 16
2018 PM-03 60 20 7 7 7 0 0 80 13 15
2018 PM-04 71 18 12 0 0 0 0 88 0 17
2018 PM-05 40 30 20 0 0 0 10 78 0 10
2017 PM 46 31 13 5 3 0 1 78 8 142
2017 PM-01 45 36 13 2 4 0 0 81 6 53
2017 PM-02 28 24 33 15 0 0 0 52 15 21
2017 PM-03 39 28 6 11 11 0 6 71 24 18
2017 PM-04 65 35 0 0 0 0 0 100 0 17
2017 PM-05 52 30 13 4 0 0 0 83 4 23

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 16 14 12 6 0 2 67 18 111
2018 PM-01 43 17 15 13 9 0 2 62 22 46
2018 PM-02 44 19 25 6 6 0 0 63 13 16
2018 PM-03 67 13 7 13 0 0 0 80 13 15
2018 PM-04 53 18 6 24 0 0 0 71 24 17
2018 PM-05 70 0 20 0 0 0 10 78 0 10
2017 PM 61 13 13 4 7 0 1 76 11 141
2017 PM-01 55 13 15 2 15 0 0 68 17 53
2017 PM-02 57 5 19 9 5 0 5 65 15 21
2017 PM-03 56 11 17 11 0 0 6 71 12 18
2017 PM-04 69 18 6 6 0 0 0 87 6 16
2017 PM-05 83 13 4 0 0 0 0 96 0 23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 55 3 4 4 0 0 34 88 7 112
2018 PM-01 57 4 2 4 0 0 32 91 6 47
2018 PM-02 56 0 0 0 0 0 44 100 0 16
2018 PM-03 67 0 0 20 0 0 13 77 23 15
2018 PM-04 47 0 6 0 0 0 47 89 0 17
2018 PM-05 20 10 20 0 0 0 50 60 0 10
2017 PM 50 6 4 3 0 0 37 89 4 141
2017 PM-01 45 6 4 2 0 0 44 90 3 53
2017 PM-02 52 0 5 0 0 0 43 92 0 21
2017 PM-03 56 0 11 6 0 0 28 77 8 18
2017 PM-04 75 0 0 0 0 0 25 100 0 16
2017 PM-05 35 13 4 9 0 0 39 79 14 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 58 20 10 6 4 0 3 80 10 112
2018 PM-01 49 21 11 11 6 0 2 72 17 47
2018 PM-02 75 25 0 0 0 0 0 100 0 16
2018 PM-03 47 13 27 13 0 0 0 60 13 15
2018 PM-04 53 35 0 0 6 0 6 94 6 17
2018 PM-05 80 0 10 0 0 0 10 89 0 10
2017 PM 52 23 10 6 4 0 5 79 10 141
2017 PM-01 40 30 15 7 4 0 4 73 12 53
2017 PM-02 62 5 15 5 5 0 9 73 10 21
2017 PM-03 50 17 11 6 17 0 0 67 22 18
2017 PM-04 65 30 0 0 0 0 5 100 0 17
2017 PM-05 64 18 5 9 0 0 5 86 10 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 73 10 5 2 5 0 5 88 7 111
2018 PM-01 66 17 6 2 0 0 9 91 2 47
2018 PM-02 69 6 0 0 25 0 0 75 25 16
2018 PM-03 93 0 7 0 0 0 0 93 0 15
2018 PM-04 63 13 13 6 0 0 6 80 7 16
2018 PM-05 90 0 0 0 0 0 10 100 0 10
2017 PM 71 13 3 1 3 1 9 92 5 142
2017 PM-01 56 17 6 2 2 2 15 88 5 53
2017 PM-02 66 19 5 5 0 0 5 90 6 21
2017 PM-03 89 0 0 0 6 0 6 94 6 18
2017 PM-04 76 12 0 0 6 0 6 94 6 17
2017 PM-05 91 9 0 0 0 0 0 100 0 23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 51 25 12 9 1 0 2 78 10 111
2018 PM-01 51 19 15 11 2 0 2 72 13 47
2018 PM-02 31 50 6 13 0 0 0 81 13 16
2018 PM-03 53 27 20 0 0 0 0 80 0 15
2018 PM-04 69 6 6 19 0 0 0 75 19 16
2018 PM-05 40 50 0 0 0 0 10 100 0 10
2017 PM 50 29 14 4 1 0 2 80 6 141
2017 PM-01 34 34 21 8 2 0 2 69 10 53
2017 PM-02 67 14 14 0 0 0 5 85 0 21
2017 PM-03 61 28 0 0 6 0 6 94 6 18
2017 PM-04 47 35 12 6 0 0 0 82 6 17
2017 PM-05 48 35 13 4 0 0 0 83 4 23

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 21 24 36 11 8 0 0 45 19 113
2018 PM-01 17 28 32 15 9 0 0 45 23 47
2018 PM-02 29 12 47 6 6 0 0 41 12 17
2018 PM-03 13 7 53 13 13 0 0 20 27 15
2018 PM-04 35 29 29 0 6 0 0 65 6 17
2018 PM-05 20 50 30 0 0 0 0 70 0 10
2017 PM 11 34 36 15 4 0 0 45 19 142
2017 PM-01 7 32 32 23 6 0 0 40 28 53
2017 PM-02 14 33 38 5 9 0 0 47 14 21
2017 PM-03 6 17 56 17 6 0 0 22 22 18
2017 PM-04 18 35 35 12 0 0 0 53 12 17
2017 PM-05 13 52 30 4 0 0 0 65 4 23

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 15 17 37 20 10 0 2 30 33 112
2018 PM-01 13 24 33 17 9 0 4 27 39 46
2018 PM-02 12 6 59 18 6 0 0 24 18 17
2018 PM-03 27 20 40 7 7 0 0 13 47 15
2018 PM-04 12 6 35 24 24 0 0 47 18 17
2018 PM-05 10 0 30 50 10 0 0 60 10 10
2017 PM 13 21 39 19 8 0 0 27 34 140
2017 PM-01 21 19 42 13 4 0 0 17 40 52
2017 PM-02 9 19 43 28 0 0 0 28 29 21
2017 PM-03 11 33 28 17 11 0 0 28 44 18
2017 PM-04 0 24 47 18 12 0 0 30 24 17
2017 PM-05 4 17 39 30 9 0 0 39 22 23
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 31 18 12 16 1 0 23 77 112
2018 PM-01 23 21 13 17 23 2 0 24 76 47
2018 PM-02 18 18 29 12 24 0 0 18 82 17
2018 PM-03 29 50 14 7 0 0 0 29 71 14
2018 PM-04 24 41 18 12 6 0 0 24 76 17
2018 PM-05 20 50 30 0 0 0 0 20 80 10
2017 PM 27 19 25 9 18 3 0 28 72 141
2017 PM-01 28 13 25 8 23 4 0 29 71 53
2017 PM-02 24 14 38 9 15 0 0 24 76 21
2017 PM-03 33 17 11 11 22 6 0 35 65 18
2017 PM-04 18 35 24 6 18 0 0 18 82 17
2017 PM-05 30 30 26 9 4 0 0 30 70 23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PM 24 86
2018 PM-01 31 35
2018 PM-02 21 14
2018 PM-03 20 10
2018 PM-04 23 13
2017 PM 20 99
2017 PM-01 28 36
2017 PM-02 19 16
2017 PM-03 27 11
2017 PM-04 0 14
2017 PM-05 19 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 41 86
2018 PM-01 46 35
2018 PM-02 57 14
2018 PM-03 10 10
2018 PM-04 38 13
2017 PM 38 99
2017 PM-01 50 36
2017 PM-02 19 16
2017 PM-03 9 11
2017 PM-04 36 14
2017 PM-05 44 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 21 86
2018 PM-01 31 35
2018 PM-02 21 14
2018 PM-03 0 10
2018 PM-04 23 13
2017 PM 24 99
2017 PM-01 36 36
2017 PM-02 12 16
2017 PM-03 27 11
2017 PM-04 14 14
2017 PM-05 13 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PM 42 86
2018 PM-01 31 35
2018 PM-02 36 14
2018 PM-03 30 10
2018 PM-04 69 13
2017 PM 46 99
2017 PM-01 36 36
2017 PM-02 50 16
2017 PM-03 45 11
2017 PM-04 57 14
2017 PM-05 63 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PM 5 86
2018 PM-01 9 35
2018 PM-02 0 14
2018 PM-03 0 10
2018 PM-04 0 13
2017 PM 8 99
2017 PM-01 11 36
2017 PM-02 12 16
2017 PM-03 0 11
2017 PM-04 0 14
2017 PM-05 13 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PM 33 86
2018 PM-01 31 35
2018 PM-02 50 14
2018 PM-03 0 10
2018 PM-04 38 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PM 36 86
2018 PM-01 40 35
2018 PM-02 29 14
2018 PM-03 40 10
2018 PM-04 31 13
2017 PM 44 99
2017 PM-01 42 36
2017 PM-02 32 16
2017 PM-03 55 11
2017 PM-04 58 14
2017 PM-05 44 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PM 5 40 24 14 1 16 80
2018 PM-01 6 33 18 24 3 15 33
2018 PM-02 7 36 21 7 0 29 14
2018 PM-04 0 50 25 8 0 17 12
2017 PM 2 42 26 8 2 19 98
2017 PM-01 0 46 28 3 6 17 35
2017 PM-02 6 25 43 7 0 19 16
2017 PM-03 9 36 18 9 0 27 11
2017 PM-04 0 50 14 22 0 14 14
2017 PM-05 0 50 25 13 0 13 16

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 33 67 85
2018 PM-01 34 66 35
2018 PM-02 7 93 14
2018 PM-04 38 62 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 9 12 12 15 2 8 57 29 113
2018 PM-01 36 6 13 15 19 2 9 48 38 47
2018 PM-02 47 18 12 12 6 0 6 69 19 17
2018 PM-03 53 7 7 7 20 7 0 64 29 15
2018 PM-04 47 12 12 6 18 0 6 63 25 17
2018 PM-05 40 10 30 10 0 0 10 56 11 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 12 29 16 15 22 1 5 43 40 86
2018 PM-01 9 23 23 14 29 0 3 32 44 35
2018 PM-02 7 14 14 29 21 0 14 25 58 14
2018 PM-03 30 40 10 0 10 10 0 78 11 10
2018 PM-04 15 31 8 23 23 0 0 46 46 13
2017 PM 8 17 12 18 36 3 6 28 59 99
2017 PM-01 6 17 8 14 45 3 8 25 66 36
2017 PM-02 12 25 12 31 19 0 0 37 50 16
2017 PM-03 9 18 27 9 36 0 0 27 45 11
2017 PM-04 7 14 14 22 36 7 0 23 62 14
2017 PM-05 6 19 6 25 25 0 19 31 62 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 3 16 19 13 44 1 3 21 60 86
2018 PM-01 6 9 23 6 54 0 3 15 62 35
2018 PM-02 0 7 14 14 57 0 7 8 77 14
2018 PM-03 0 40 30 10 10 10 0 44 22 10
2018 PM-04 8 8 15 15 54 0 0 15 69 13
2017 PM 4 6 8 17 57 0 8 11 80 99
2017 PM-01 3 6 6 14 70 0 3 9 86 36
2017 PM-02 6 12 6 31 38 0 6 20 74 16
2017 PM-03 9 0 27 18 45 0 0 9 64 11
2017 PM-04 0 7 0 14 65 0 14 8 92 14
2017 PM-05 6 6 0 13 50 0 25 17 83 16
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