2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 47 13 0 0 0 0 88 0 32
2018 Scientific and Professional 38 38 9 7 8 0 0 76 15 151
2018 Administration and Foreign Services 35 44 10 7 4 0 0 79 11 1083
2018 Administrative Support 37 37 15 8 3 0 0 74 11 171
2018 Other 32 32 9 20 7 0 0 64 27 57
2017 Executive 47 43 2 0 8 0 0 90 8 49
2017 Scientific and Professional 44 35 7 8 5 0 0 79 14 192
2017 Administration and Foreign Services 36 46 7 7 4 0 0 81 11 1327
2017 Administrative Support 38 38 13 8 3 0 0 76 11 227
2017 Other 31 34 20 7 9 0 0 65 15 75
2014 Executive 49 39 2 4 6 0 0 88 10 41
2014 Scientific and Professional 26 43 9 14 7 1 0 70 21 170
2014 Administration and Foreign Services 29 43 12 10 6 0 0 72 16 1130
2014 Administrative Support 29 41 16 7 7 0 0 70 14 196
2014 Other 24 48 14 6 8 0 0 72 14 40

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 34 16 9 0 0 0 75 9 32
2018 Scientific and Professional 31 34 12 10 13 0 0 65 23 150
2018 Administration and Foreign Services 27 37 13 12 10 0 0 64 23 1085
2018 Administrative Support 26 33 20 12 8 1 0 60 20 171
2018 Other 36 33 12 13 6 0 0 69 19 57
2017 Executive 39 43 2 4 12 0 0 82 16 49
2017 Scientific and Professional 28 34 13 14 10 0 0 63 24 193
2017 Administration and Foreign Services 26 38 13 12 11 0 0 64 23 1325
2017 Administrative Support 30 35 15 8 11 0 0 65 19 227
2017 Other 52 26 13 9 1 0 0 78 9 75

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 25 6 0 0 0 0 94 0 32
2018 Scientific and Professional 45 33 9 9 3 0 0 78 13 150
2018 Administration and Foreign Services 51 35 10 4 1 0 0 86 4 1075
2018 Administrative Support 58 26 10 2 3 0 0 84 5 172
2018 Other 40 33 18 6 3 0 0 73 9 57
2017 Executive 59 35 4 2 0 0 0 94 2 49
2017 Scientific and Professional 58 30 7 3 2 0 0 88 5 193
2017 Administration and Foreign Services 55 34 7 3 1 0 0 89 4 1325
2017 Administrative Support 67 24 6 2 1 0 0 91 3 227
2017 Other 48 34 12 6 0 0 0 82 6 75
2014 Executive 84 6 6 4 0 0 0 90 4 41
2014 Scientific and Professional 58 27 7 4 2 1 0 86 6 170
2014 Administration and Foreign Services 58 28 8 3 2 0 0 87 5 1130
2014 Administrative Support 68 23 6 2 1 0 0 90 3 196
2014 Other 54 28 8 4 6 0 0 82 10 40

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 44 47 3 6 0 0 0 91 6 32
2018 Scientific and Professional 40 36 12 4 7 0 0 77 11 150
2018 Administration and Foreign Services 39 40 11 7 2 0 0 79 10 1086
2018 Administrative Support 44 34 15 6 2 0 0 77 8 172
2018 Other 35 35 9 14 7 0 0 70 21 56
2017 Executive 43 41 6 2 8 0 0 84 10 49
2017 Scientific and Professional 46 36 8 5 4 0 0 83 9 193
2017 Administration and Foreign Services 40 40 11 5 3 0 0 80 9 1326
2017 Administrative Support 48 37 8 4 3 0 0 85 7 226
2017 Other 42 39 5 14 0 0 0 81 14 75
2014 Executive 70 16 8 4 2 0 0 86 6 41
2014 Scientific and Professional 40 34 9 15 2 0 1 74 17 170
2014 Administration and Foreign Services 36 40 12 9 4 0 0 75 13 1126
2014 Administrative Support 40 39 10 4 7 0 0 79 11 196
2014 Other 60 27 7 1 6 0 0 86 7 40

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 50 20 23 7 0 0 0 70 7 30
2018 Scientific and Professional 31 33 13 13 11 0 0 64 23 151
2018 Administration and Foreign Services 30 32 17 13 8 0 0 62 20 1087
2018 Administrative Support 39 28 14 9 10 1 0 67 19 173
2018 Other 47 27 20 4 2 0 0 74 6 56
2017 Executive 39 35 6 10 10 0 0 74 20 49
2017 Scientific and Professional 30 36 15 9 10 0 0 66 19 192
2017 Administration and Foreign Services 29 33 18 11 9 0 0 62 21 1327
2017 Administrative Support 42 28 14 8 8 0 0 70 16 225
2017 Other 54 29 11 7 0 0 0 82 7 75
2014 Executive 15 45 14 21 6 0 0 59 27 41
2014 Scientific and Professional 20 30 12 14 24 0 0 50 38 170
2014 Administration and Foreign Services 18 30 19 18 15 0 0 48 33 1131
2014 Administrative Support 21 37 22 12 6 1 0 59 19 196
2014 Other 57 24 14 3 2 0 0 80 6 40

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 50 22 19 9 0 0 0 72 9 32
2018 Scientific and Professional 31 36 11 11 11 0 0 67 22 150
2018 Administration and Foreign Services 28 36 17 12 6 0 0 64 18 1078
2018 Administrative Support 38 32 15 11 5 0 1 70 15 171
2018 Other 38 37 14 7 3 1 0 76 9 56
2017 Executive 43 31 10 8 8 0 0 74 16 49
2017 Scientific and Professional 30 39 13 9 8 0 0 69 18 192
2017 Administration and Foreign Services 28 35 18 12 7 0 0 63 19 1328
2017 Administrative Support 37 34 13 11 4 0 0 72 15 227
2017 Other 58 29 5 9 0 0 0 87 9 75
2014 Executive 23 37 16 19 6 0 0 59 25 41
2014 Scientific and Professional 20 27 16 12 25 0 0 47 37 170
2014 Administration and Foreign Services 17 31 18 20 14 0 0 48 34 1131
2014 Administrative Support 24 38 18 12 7 0 0 63 19 196
2014 Other 57 29 9 5 1 0 0 85 6 40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 19 28 6 6 3 0 58 13 32
2018 Scientific and Professional 30 21 16 13 14 5 0 54 28 152
2018 Administration and Foreign Services 28 26 18 16 9 2 0 56 25 1087
2018 Administrative Support 36 21 19 9 10 5 1 60 20 173
2018 Other 28 16 24 12 15 6 0 46 28 56
2017 Executive 27 33 20 6 12 2 0 61 19 49
2017 Scientific and Professional 32 21 18 13 13 3 0 55 26 193
2017 Administration and Foreign Services 29 25 18 14 10 4 0 57 25 1325
2017 Administrative Support 35 25 17 11 6 5 0 64 18 227
2017 Other 38 15 17 11 12 4 3 57 25 75
2014 Executive 31 31 17 8 10 4 0 64 19 41
2014 Scientific and Professional 23 17 22 13 17 9 0 44 33 170
2014 Administration and Foreign Services 23 23 20 15 14 5 1 49 30 1131
2014 Administrative Support 28 21 16 16 10 3 5 54 28 196
2014 Other 41 13 24 13 1 5 3 59 15 40
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 25 13 9 0 0 0 78 9 32
2018 Scientific and Professional 45 33 11 4 7 1 0 79 10 150
2018 Administration and Foreign Services 43 29 13 7 6 1 0 74 13 1084
2018 Administrative Support 40 30 16 5 5 3 1 73 10 168
2018 Other 56 22 13 3 5 0 1 79 8 56
2017 Executive 51 28 6 8 6 0 0 80 14 49
2017 Scientific and Professional 43 28 11 8 5 4 1 74 14 193
2017 Administration and Foreign Services 45 28 11 8 5 2 0 76 13 1326
2017 Administrative Support 44 30 10 7 6 2 2 77 13 227
2017 Other 65 19 8 5 1 0 1 85 7 75
2014 Executive 68 18 8 2 2 2 0 88 4 41
2014 Scientific and Professional 50 22 11 3 9 2 3 75 13 170
2014 Administration and Foreign Services 45 28 11 8 6 1 0 74 14 1129
2014 Administrative Support 49 26 10 6 6 3 1 78 12 196
2014 Other 59 20 6 1 6 2 7 86 7 40

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 58 23 6 10 3 0 0 81 13 31
2018 Scientific and Professional 46 29 8 7 9 1 0 76 16 151
2018 Administration and Foreign Services 40 31 11 11 6 0 0 71 17 1080
2018 Administrative Support 36 26 16 9 11 1 1 63 21 170
2018 Other 50 18 10 10 7 2 3 71 19 56
2017 Executive 45 35 4 12 4 0 0 80 16 49
2017 Scientific and Professional 39 36 11 7 6 1 0 76 13 192
2017 Administration and Foreign Services 42 31 10 10 7 0 0 73 17 1325
2017 Administrative Support 39 36 7 8 8 0 0 76 17 227
2017 Other 60 17 12 6 2 0 3 79 8 74
2014 Executive 44 44 2 6 4 0 0 88 10 41
2014 Scientific and Professional 48 22 12 8 10 0 0 70 17 170
2014 Administration and Foreign Services 42 31 10 11 7 0 0 73 17 1131
2014 Administrative Support 40 35 9 8 6 0 0 76 15 196
2014 Other 61 13 16 1 6 0 3 77 7 40

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 63 22 6 6 3 0 0 84 9 32
2018 Scientific and Professional 46 29 8 6 11 0 0 75 17 151
2018 Administration and Foreign Services 45 26 12 10 7 0 0 71 17 1087
2018 Administrative Support 46 22 12 11 9 0 0 68 20 170
2018 Other 49 26 9 11 5 0 1 75 16 56
2017 Executive 50 35 4 4 6 0 0 85 10 48
2017 Scientific and Professional 47 25 10 10 7 0 0 72 18 193
2017 Administration and Foreign Services 50 25 9 8 7 0 0 76 16 1319
2017 Administrative Support 53 23 8 8 8 0 0 76 16 226
2017 Other 67 21 9 1 1 0 1 89 2 75
2014 Executive 54 36 0 6 4 0 0 90 10 41
2014 Scientific and Professional 54 18 11 10 7 0 0 72 17 170
2014 Administration and Foreign Services 50 26 9 7 8 0 0 75 15 1128
2014 Administrative Support 54 25 10 5 5 0 0 80 11 196
2014 Other 72 10 8 0 6 0 3 86 6 40

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 34 44 3 13 6 0 0 78 19 32
2018 Scientific and Professional 22 37 13 8 11 9 0 65 21 151
2018 Administration and Foreign Services 25 30 20 12 6 7 0 60 19 1091
2018 Administrative Support 31 31 18 6 6 9 0 67 13 173
2018 Other 56 21 5 8 3 7 0 83 12 56
2017 Executive 31 41 4 16 8 0 0 72 24 49
2017 Scientific and Professional 29 33 15 8 6 9 0 68 16 193
2017 Administration and Foreign Services 25 32 18 9 7 9 0 63 17 1325
2017 Administrative Support 36 31 10 9 6 8 1 73 16 227
2017 Other 60 25 7 1 1 4 1 90 2 75
2014 Executive 20 45 10 15 10 0 0 65 25 41
2014 Scientific and Professional 23 17 25 10 16 8 0 44 29 170
2014 Administration and Foreign Services 15 25 22 16 14 8 0 43 32 1131
2014 Administrative Support 18 30 23 8 9 11 0 55 19 196
2014 Other 45 21 9 5 13 4 3 71 20 40

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 34 9 13 3 0 0 75 16 32
2018 Scientific and Professional 19 35 16 11 17 2 0 55 29 152
2018 Administration and Foreign Services 20 31 19 18 9 2 0 52 28 1086
2018 Administrative Support 27 35 15 10 10 3 0 64 21 173
2018 Other 49 29 4 7 7 4 0 82 15 56
2017 Executive 35 37 6 14 8 0 0 72 22 49
2017 Scientific and Professional 25 35 14 12 11 2 0 62 24 193
2017 Administration and Foreign Services 20 33 18 16 10 3 0 54 27 1324
2017 Administrative Support 32 29 14 14 7 3 1 64 22 227
2017 Other 52 32 8 6 1 0 1 85 7 75
2014 Executive 16 37 6 17 12 0 11 60 33 40
2014 Scientific and Professional 16 20 14 19 26 4 0 38 47 170
2014 Administration and Foreign Services 10 24 21 21 22 2 0 34 44 1131
2014 Administrative Support 15 25 20 17 13 10 0 45 34 196
2014 Other 43 22 3 18 7 3 3 70 27 40

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 31 25 19 6 0 0 50 25 32
2018 Scientific and Professional 13 31 17 16 18 5 0 47 35 152
2018 Administration and Foreign Services 13 26 20 22 14 5 0 41 38 1090
2018 Administrative Support 18 28 22 14 10 9 0 50 26 170
2018 Other 31 32 5 15 4 13 0 73 21 56
2017 Executive 19 28 14 28 10 0 0 47 39 49
2017 Scientific and Professional 16 29 19 16 16 4 0 46 34 193
2017 Administration and Foreign Services 13 27 19 22 13 6 0 42 37 1325
2017 Administrative Support 21 28 16 16 12 5 1 52 30 226
2017 Other 39 28 15 7 4 6 3 72 11 74
2014 Executive 8 49 8 27 8 0 0 57 35 41
2014 Scientific and Professional 9 20 14 20 31 6 0 31 54 170
2014 Administration and Foreign Services 7 19 19 25 26 4 0 27 53 1130
2014 Administrative Support 11 21 23 19 16 11 0 36 38 195
2014 Other 40 12 9 15 13 7 3 59 31 40

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 25 22 19 25 9 0 0 47 34 32
2018 Scientific and Professional 13 28 19 19 20 1 0 41 40 151
2018 Administration and Foreign Services 11 27 18 25 17 2 0 39 43 1089
2018 Administrative Support 17 27 23 16 13 3 0 46 31 172
2018 Other 36 20 13 13 13 7 0 60 27 56
2017 Executive 20 33 8 22 16 0 0 53 39 49
2017 Scientific and Professional 17 30 14 21 15 4 0 48 38 193
2017 Administration and Foreign Services 13 31 17 22 14 3 0 45 37 1322
2017 Administrative Support 23 27 16 16 14 3 0 52 31 226
2017 Other 42 29 15 10 1 3 0 74 11 74
2014 Executive 12 43 23 14 8 0 0 55 22 41
2014 Scientific and Professional 13 27 12 17 30 2 0 41 47 169
2014 Administration and Foreign Services 8 20 17 25 27 3 0 28 54 1128
2014 Administrative Support 8 24 18 18 23 8 0 36 45 196
2014 Other 33 13 13 16 15 7 3 51 34 40
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 22 44 9 25 0 0 0 66 25 32
2018 Scientific and Professional 20 34 12 18 14 1 1 55 33 151
2018 Administration and Foreign Services 22 34 17 15 11 0 0 56 26 1090
2018 Administrative Support 22 27 20 21 10 0 0 49 32 173
2018 Other 40 24 11 17 9 0 0 63 26 57
2017 Executive 35 39 6 12 8 0 0 74 20 49
2017 Scientific and Professional 21 30 19 19 11 0 0 51 30 193
2017 Administration and Foreign Services 25 35 17 12 11 0 0 60 23 1326
2017 Administrative Support 26 34 14 14 12 0 0 61 25 225
2017 Other 38 36 12 10 4 1 0 74 14 75
2014 Executive 26 50 8 8 8 0 0 76 16 41
2014 Scientific and Professional 11 32 24 16 18 0 0 43 34 170
2014 Administration and Foreign Services 20 35 16 16 12 0 0 55 29 1130
2014 Administrative Support 23 34 20 13 10 0 0 58 22 196
2014 Other 27 48 6 8 11 0 0 75 19 40

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 28 50 9 9 3 0 0 78 13 32
2018 Scientific and Professional 28 46 11 12 3 0 0 74 16 151
2018 Administration and Foreign Services 25 41 14 13 6 0 0 66 19 1093
2018 Administrative Support 30 39 11 14 6 0 0 69 20 173
2018 Other 34 26 18 16 6 0 0 60 22 57
2017 Executive 35 37 8 14 6 0 0 72 20 49
2017 Scientific and Professional 34 35 9 16 5 0 0 69 21 193
2017 Administration and Foreign Services 27 43 13 11 6 0 0 70 17 1326
2017 Administrative Support 39 35 11 8 6 0 0 75 14 226
2017 Other 35 37 15 9 4 0 0 72 13 75

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 16 41 16 19 9 0 0 56 28 32
2018 Scientific and Professional 7 16 17 23 16 18 2 28 50 152
2018 Administration and Foreign Services 11 18 21 20 15 11 2 34 41 1088
2018 Administrative Support 8 15 20 20 20 14 2 28 48 171
2018 Other 22 12 12 22 12 19 0 42 43 57
2017 Executive 12 49 14 18 2 4 0 64 21 49
2017 Scientific and Professional 10 12 14 25 19 18 1 27 55 192
2017 Administration and Foreign Services 8 18 18 21 16 17 2 32 45 1324
2017 Administrative Support 10 20 14 19 16 19 3 38 44 226
2017 Other 26 10 11 10 13 28 1 51 33 75
2014 Executive 10 43 27 15 4 2 0 54 19 41
2014 Scientific and Professional 10 18 16 17 15 21 2 37 42 170
2014 Administration and Foreign Services 12 22 16 19 18 12 2 39 42 1131
2014 Administrative Support 5 22 13 21 19 19 2 34 50 196
2014 Other 28 7 6 21 17 19 4 44 48 40

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 31 50 9 3 6 0 0 81 9 32
2018 Scientific and Professional 37 36 9 9 9 0 1 73 18 151
2018 Administration and Foreign Services 35 33 13 11 8 0 0 68 19 1087
2018 Administrative Support 33 26 19 11 8 1 1 61 19 170
2018 Other 36 29 10 13 10 2 1 67 23 56
2017 Executive 39 39 6 6 10 0 0 78 16 49
2017 Scientific and Professional 33 38 12 7 9 0 1 71 17 192
2017 Administration and Foreign Services 38 33 11 10 8 0 0 71 17 1327
2017 Administrative Support 36 31 16 8 8 0 0 68 16 227
2017 Other 47 24 8 12 5 1 3 74 17 75
2014 Executive 53 33 6 4 4 0 0 86 8 41
2014 Scientific and Professional 40 27 12 11 8 3 0 68 20 170
2014 Administration and Foreign Services 39 35 10 8 7 0 0 74 16 1131
2014 Administrative Support 45 31 12 6 6 1 0 76 12 196
2014 Other 47 27 8 6 6 3 3 79 12 40

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 39 45 3 3 6 0 3 87 10 31
2018 Scientific and Professional 33 28 0 17 11 11 0 69 31 18
2018 Administration and Foreign Services 21 38 19 7 3 4 7 67 12 240
2017 Executive 29 40 6 17 4 4 0 72 22 48
2017 Scientific and Professional 22 53 12 3 10 0 0 75 13 27
2017 Administration and Foreign Services 23 32 17 11 4 6 6 62 18 248
2014 Executive 38 44 8 4 2 0 4 85 7 39
2014 Scientific and Professional 19 10 29 35 4 2 0 30 40 19
2014 Administration and Foreign Services 22 38 16 9 6 2 8 66 17 234

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 50 3 9 0 0 0 88 9 32
2018 Scientific and Professional 26 43 11 12 7 0 1 70 20 152
2018 Administration and Foreign Services 14 48 9 19 9 0 0 62 29 1091
2018 Administrative Support 20 41 9 22 8 0 0 61 30 172
2018 Other 32 42 6 8 11 0 1 75 19 57
2017 Executive 35 41 10 6 8 0 0 76 14 49
2017 Scientific and Professional 22 41 11 16 9 0 0 64 25 192
2017 Administration and Foreign Services 16 43 11 20 10 0 0 60 29 1324
2017 Administrative Support 24 38 11 19 8 0 0 62 27 226
2017 Other 40 36 7 13 4 0 0 76 17 75
2014 Executive 32 56 2 10 0 0 0 88 10 41
2014 Scientific and Professional 20 35 7 19 19 0 0 55 38 170
2014 Administration and Foreign Services 15 36 13 22 13 0 0 51 36 1131
2014 Administrative Support 23 33 11 22 10 0 0 57 33 195
2014 Other 42 27 19 5 7 0 0 68 13 40

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 59 34 3 3 0 0 0 94 3 32
2018 Scientific and Professional 47 34 7 8 4 0 0 81 12 151
2018 Administration and Foreign Services 40 41 10 7 2 0 0 81 10 1086
2018 Administrative Support 29 41 14 11 6 0 0 70 16 170
2018 Other 27 20 21 13 18 0 0 47 32 56
2017 Executive 55 35 2 4 4 0 0 90 8 49
2017 Scientific and Professional 46 39 7 6 3 0 0 85 8 191
2017 Administration and Foreign Services 40 41 8 7 3 0 0 81 11 1327
2017 Administrative Support 38 36 12 10 5 0 0 74 15 227
2017 Other 25 37 16 11 8 0 3 64 20 75
2014 Executive 68 28 2 0 2 0 0 96 2 41
2014 Scientific and Professional 45 32 11 9 3 0 0 76 12 170
2014 Administration and Foreign Services 37 41 11 8 4 0 0 77 12 1131
2014 Administrative Support 28 38 15 10 8 0 0 67 19 195
2014 Other 37 34 12 11 6 0 0 71 17 40

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 56 41 3 0 0 0 0 97 0 32
2018 Scientific and Professional 54 29 7 6 4 0 0 83 10 150
2018 Administration and Foreign Services 46 38 6 7 2 0 0 85 9 1074
2018 Administrative Support 37 32 12 12 7 0 0 70 19 171
2018 Other 37 35 17 0 12 0 0 71 12 56
2017 Executive 63 33 0 2 2 0 0 96 4 49
2017 Scientific and Professional 52 34 3 9 2 0 0 86 11 192
2017 Administration and Foreign Services 47 38 5 6 3 0 0 85 9 1326
2017 Administrative Support 43 32 11 9 5 0 0 75 15 227
2017 Other 40 32 13 10 3 0 1 73 14 75
2014 Executive 70 28 2 0 0 0 0 98 0 41
2014 Scientific and Professional 49 35 4 7 6 0 0 83 13 169
2014 Administration and Foreign Services 44 41 7 6 3 0 0 84 9 1130
2014 Administrative Support 37 31 12 10 10 0 0 68 20 195
2014 Other 51 25 12 6 6 0 0 76 12 40

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 28 50 3 19 0 0 0 78 19 32
2018 Scientific and Professional 18 31 20 19 10 2 0 50 29 149
2018 Administration and Foreign Services 15 29 17 21 15 2 0 45 38 1078
2018 Administrative Support 23 20 24 15 14 3 0 45 31 173
2018 Other 27 24 21 13 4 9 2 58 19 57
2017 Executive 25 53 2 8 10 2 0 79 19 49
2017 Scientific and Professional 19 31 14 20 11 4 0 53 33 193
2017 Administration and Foreign Services 16 29 18 20 15 3 0 46 35 1327
2017 Administrative Support 26 24 19 13 11 6 0 54 26 227
2017 Other 44 34 4 8 1 6 3 85 10 74
2014 Executive 12 47 10 23 7 2 0 60 30 41
2014 Scientific and Professional 19 21 17 20 16 5 1 43 38 170
2014 Administration and Foreign Services 11 26 17 22 22 2 0 38 45 1129
2014 Administrative Support 13 21 20 19 12 10 5 40 37 196
2014 Other 26 18 16 12 10 8 10 54 26 40

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 31 6 16 6 0 3 71 23 32
2018 Scientific and Professional 12 23 21 17 19 5 3 37 39 147
2018 Administration and Foreign Services 17 28 14 18 20 2 2 46 39 1087
2018 Administrative Support 14 27 16 15 22 3 3 44 39 172
2018 Other 32 30 4 18 6 4 6 68 27 57
2017 Executive 23 47 4 14 10 2 0 71 25 49
2017 Scientific and Professional 15 27 19 13 18 2 6 46 34 193
2017 Administration and Foreign Services 16 25 15 18 21 3 1 43 41 1325
2017 Administrative Support 19 21 17 19 20 4 2 42 40 226
2017 Other 31 17 12 9 10 10 10 61 24 74
2014 Executive 39 33 6 6 15 0 2 73 21 41
2014 Scientific and Professional 14 15 15 20 23 9 3 33 49 169
2014 Administration and Foreign Services 9 23 15 21 27 2 2 34 51 1131
2014 Administrative Support 8 18 17 17 30 5 6 29 52 196
2014 Other 14 22 20 11 6 11 15 49 24 40

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 45 42 6 3 3 0 0 87 6 31
2018 Scientific and Professional 21 35 12 15 17 0 0 56 32 150
2018 Administration and Foreign Services 23 40 12 16 10 0 0 63 26 1085
2018 Administrative Support 20 33 17 13 17 1 0 53 30 172
2018 Other 30 29 21 7 13 0 1 60 19 56
2017 Executive 51 39 0 4 6 0 0 90 10 49
2017 Scientific and Professional 28 33 11 14 13 0 0 61 27 193
2017 Administration and Foreign Services 24 39 12 15 10 0 0 63 25 1324
2017 Administrative Support 29 30 14 15 12 0 0 59 27 227
2017 Other 31 34 14 13 7 0 1 66 20 75
2014 Executive 45 41 7 4 4 0 0 85 8 41
2014 Scientific and Professional 15 37 6 11 32 0 0 52 42 170
2014 Administration and Foreign Services 19 37 13 15 16 0 0 56 31 1129
2014 Administrative Support 15 40 14 16 10 0 5 58 27 196
2014 Other 32 44 6 16 0 0 2 77 17 40

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 59 22 19 0 0 0 0 81 0 32
2018 Scientific and Professional 21 31 19 15 14 0 0 53 29 151
2018 Administration and Foreign Services 27 34 16 14 9 0 0 61 23 1077
2018 Administrative Support 22 32 22 10 14 1 0 54 24 171
2018 Other 36 32 14 5 12 0 1 69 17 57
2017 Executive 53 26 6 6 8 0 0 80 14 49
2017 Scientific and Professional 29 33 11 14 13 0 0 62 27 193
2017 Administration and Foreign Services 28 34 15 13 10 0 0 63 23 1325
2017 Administrative Support 31 31 19 8 8 0 1 63 17 227
2017 Other 29 49 10 6 4 0 1 79 10 74
2014 Executive 44 42 7 4 4 0 0 85 8 41
2014 Scientific and Professional 18 29 21 13 20 0 0 46 33 170
2014 Administration and Foreign Services 23 33 15 15 14 0 0 56 29 1131
2014 Administrative Support 23 39 17 10 9 1 1 63 20 196
2014 Other 36 41 9 7 6 0 0 78 13 40

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 41 19 3 0 0 0 78 3 32
2018 Scientific and Professional 20 42 13 14 11 0 0 62 25 150
2018 Administration and Foreign Services 26 39 14 13 8 0 0 65 21 1086
2018 Administrative Support 31 32 16 14 7 0 0 63 21 173
2018 Other 39 23 24 9 5 0 0 62 14 57
2017 Executive 47 31 10 2 10 0 0 78 12 49
2017 Scientific and Professional 27 37 10 14 12 0 0 64 26 193
2017 Administration and Foreign Services 28 38 13 12 9 0 0 66 21 1325
2017 Administrative Support 37 31 16 9 7 0 0 69 15 227
2017 Other 47 34 11 6 1 0 1 82 7 75
2014 Executive 38 42 11 8 2 0 0 79 10 41
2014 Scientific and Professional 23 26 13 18 19 1 0 50 37 170
2014 Administration and Foreign Services 25 33 15 15 12 0 0 59 27 1128
2014 Administrative Support 22 34 26 14 4 0 0 56 17 196
2014 Other 44 42 5 4 6 0 0 86 10 40

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 28 16 0 0 3 0 84 0 32
2018 Scientific and Professional 14 39 17 17 11 3 0 54 29 148
2018 Administration and Foreign Services 16 36 21 16 9 3 0 53 25 1087
2018 Administrative Support 12 34 27 10 13 6 0 48 24 173
2018 Other 29 33 22 7 3 4 1 66 10 56
2017 Executive 35 49 4 4 8 0 0 84 12 49
2017 Scientific and Professional 19 39 15 14 11 3 0 59 26 192
2017 Administration and Foreign Services 17 33 22 15 10 4 0 52 26 1327
2017 Administrative Support 19 30 22 17 6 6 1 53 24 227
2017 Other 29 32 11 9 8 10 0 68 19 75

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 28 31 13 13 16 0 0 59 28 32
2018 Scientific and Professional 46 30 11 7 6 0 0 76 13 152
2018 Administration and Foreign Services 41 32 9 10 7 0 0 74 18 1089
2018 Administrative Support 43 33 13 5 5 1 1 77 11 173
2018 Other 52 27 17 0 3 0 2 80 3 57
2017 Executive 29 26 12 22 10 0 0 55 33 49
2017 Scientific and Professional 41 35 7 10 6 0 0 77 16 192
2017 Administration and Foreign Services 40 34 7 9 9 0 0 75 18 1327
2017 Administrative Support 50 26 8 8 6 1 1 78 15 227
2017 Other 59 21 13 5 0 0 1 82 5 75
2014 Executive 15 26 19 31 10 0 0 40 41 41
2014 Scientific and Professional 36 24 10 14 15 1 0 60 30 169
2014 Administration and Foreign Services 34 34 11 13 9 0 0 68 21 1131
2014 Administrative Support 33 31 14 15 6 0 1 66 21 195
2014 Other 56 23 11 2 2 3 3 85 4 40

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 9 25 9 25 31 0 0 34 56 32
2018 Scientific and Professional 32 31 21 8 8 0 1 63 16 151
2018 Administration and Foreign Services 24 26 19 15 15 0 1 50 30 1091
2018 Administrative Support 41 22 17 9 9 0 2 64 18 173
2018 Other 65 17 9 5 1 2 1 84 7 57
2017 Executive 8 20 26 28 16 0 0 29 45 49
2017 Scientific and Professional 28 37 14 11 9 0 1 66 20 192
2017 Administration and Foreign Services 23 29 19 15 13 0 1 53 28 1326
2017 Administrative Support 40 29 16 8 6 0 0 70 15 225
2017 Other 61 36 1 0 2 0 0 97 2 75
2014 Executive 10 21 16 33 18 0 2 32 52 41
2014 Scientific and Professional 20 22 26 10 20 0 1 43 31 169
2014 Administration and Foreign Services 24 26 21 12 16 0 1 50 29 1131
2014 Administrative Support 35 27 23 6 8 0 1 63 14 196
2014 Other 37 39 18 3 2 0 0 77 6 40

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Executive 53 19 28 32
2018 Scientific and Professional 22 49 29 152
2018 Administration and Foreign Services 26 37 37 1087
2018 Administrative Support 20 43 36 173
2018 Other 57 16 27 56
2017 Executive 41 22 37 49
2017 Scientific and Professional 17 52 31 193
2017 Administration and Foreign Services 23 39 37 1328
2017 Administrative Support 17 41 41 227
2017 Other 58 11 31 75
2014 Executive 34 48 18 41
2014 Scientific and Professional 22 41 37 170
2014 Administration and Foreign Services 25 36 39 1130
2014 Administrative Support 18 45 37 196
2014 Other 52 17 31 40

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Executive 24 47 18 0 0 12 17
2018 Scientific and Professional 27 21 32 3 6 12 34
2018 Administration and Foreign Services 16 37 33 8 2 4 285
2018 Administrative Support 14 40 29 0 11 6 35
2018 Other 3 8 13 1 74 1 29
2017 Executive 15 40 40 0 0 5 20
2017 Scientific and Professional 38 24 21 14 0 3 34
2017 Administration and Foreign Services 19 34 28 7 6 6 313
2017 Administrative Support 23 15 39 3 18 3 39
2017 Other 4 2 2 5 86 0 43
2014 Executive 18 41 35 6 9999 0 17
2014 Scientific and Professional 46 5 18 25 9999 7 32
2014 Administration and Foreign Services 21 28 27 10 9999 14 277
2014 Administrative Support 21 31 32 8 9999 7 38
2014 Other 4 14 7 26 9999 49 20
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 31 0 0 0 0 0 100 0 32
2018 Scientific and Professional 44 38 7 9 1 1 0 83 10 151
2018 Administration and Foreign Services 43 43 8 4 1 0 0 86 6 1088
2018 Administrative Support 47 39 7 5 2 1 0 86 7 173
2018 Other 44 40 2 7 5 2 0 85 13 57
2017 Executive 63 29 0 2 6 0 0 92 8 48
2017 Scientific and Professional 46 40 5 5 3 0 0 86 9 193
2017 Administration and Foreign Services 40 42 10 5 3 0 0 82 8 1325
2017 Administrative Support 52 36 5 3 3 0 0 89 6 227
2017 Other 47 41 11 1 0 0 0 88 1 75
2014 Executive 70 20 4 4 2 0 0 90 6 41
2014 Scientific and Professional 37 32 13 7 11 0 0 69 18 169
2014 Administration and Foreign Services 31 40 15 8 5 1 0 71 13 1131
2014 Administrative Support 33 41 18 4 3 1 0 74 8 195
2014 Other 50 36 6 8 0 0 0 86 8 40

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 44 44 6 6 0 0 0 88 6 32
2018 Scientific and Professional 22 39 17 15 5 2 0 62 21 149
2018 Administration and Foreign Services 23 45 16 11 5 1 0 68 16 1084
2018 Administrative Support 24 46 15 9 4 2 0 71 14 172
2018 Other 34 42 20 4 0 0 0 76 4 57
2017 Executive 31 53 4 4 8 0 0 84 12 49
2017 Scientific and Professional 33 40 11 10 4 1 1 75 14 193
2017 Administration and Foreign Services 27 42 16 11 4 1 0 69 15 1327
2017 Administrative Support 35 39 15 6 4 2 0 75 9 227
2017 Other 50 37 11 2 0 0 0 87 2 75
2014 Executive 16 51 12 17 4 0 0 67 21 41
2014 Scientific and Professional 21 33 16 15 13 1 0 55 28 170
2014 Administration and Foreign Services 13 30 23 18 14 2 0 44 33 1130
2014 Administrative Support 15 34 23 11 7 9 0 54 20 196
2014 Other 34 34 12 6 6 1 7 74 12 40

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 31 31 16 3 0 0 19 50 32
2018 Scientific and Professional 10 28 33 23 5 1 1 29 38 152
2018 Administration and Foreign Services 16 32 35 11 4 1 1 16 49 1089
2018 Administrative Support 9 28 27 21 12 1 3 34 39 172
2018 Other 9 17 29 18 18 0 9 39 28 57
2017 Executive 14 26 47 6 4 0 2 11 42 49
2017 Scientific and Professional 11 24 38 15 9 0 2 24 36 193
2017 Administration and Foreign Services 19 29 34 12 5 0 2 17 49 1322
2017 Administrative Support 7 25 26 23 14 0 4 38 34 223
2017 Other 5 11 35 22 23 0 4 47 16 74
2014 Executive 18 33 43 4 2 0 0 6 51 41
2014 Scientific and Professional 25 25 26 15 8 0 1 23 51 170
2014 Administration and Foreign Services 22 37 29 9 2 0 1 11 59 1130
2014 Administrative Support 10 24 42 17 6 0 0 24 35 196
2014 Other 13 18 25 20 16 3 4 39 34 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 6 19 38 34 3 0 0 38 25 32
2018 Scientific and Professional 9 21 29 29 10 1 1 40 31 151
2018 Administration and Foreign Services 15 25 31 20 7 1 1 28 41 1086
2018 Administrative Support 9 23 25 20 17 3 2 39 34 169
2018 Other 4 14 29 18 24 6 4 48 19 57
2017 Executive 12 26 24 20 12 0 4 34 40 49
2017 Scientific and Professional 7 19 35 22 12 3 2 36 27 192
2017 Administration and Foreign Services 14 23 32 18 9 2 2 28 38 1319
2017 Administrative Support 9 17 28 17 23 3 3 43 28 225
2017 Other 1 11 23 29 31 0 6 63 13 74
2014 Executive 27 18 30 11 4 0 11 16 50 41
2014 Scientific and Professional 20 34 23 15 6 1 2 22 55 169
2014 Administration and Foreign Services 26 27 29 11 4 1 1 16 55 1127
2014 Administrative Support 16 22 34 16 8 3 1 25 40 194
2014 Other 11 16 21 32 15 0 4 49 29 40

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 22 6 38 28 3 0 3 32 29 32
2018 Scientific and Professional 12 21 37 20 7 1 1 27 35 152
2018 Administration and Foreign Services 17 28 31 17 6 0 1 23 45 1086
2018 Administrative Support 9 20 26 17 18 4 6 39 32 170
2018 Other 5 19 22 22 24 4 4 50 26 57
2017 Executive 16 14 37 24 6 0 2 31 31 49
2017 Scientific and Professional 12 21 30 21 9 3 4 32 36 193
2017 Administration and Foreign Services 18 25 33 14 7 1 3 22 44 1319
2017 Administrative Support 9 19 27 17 18 2 7 39 31 223
2017 Other 7 17 33 17 17 3 6 38 26 74
2014 Executive 14 16 45 19 4 2 0 23 31 40
2014 Scientific and Professional 23 23 23 11 10 6 4 23 51 169
2014 Administration and Foreign Services 27 26 28 12 4 1 2 16 55 1129
2014 Administrative Support 14 21 29 18 9 3 5 30 39 194
2014 Other 15 17 24 14 23 3 4 40 34 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 16 44 16 22 3 0 0 25 59 32
2018 Scientific and Professional 11 15 35 25 11 1 1 37 27 149
2018 Administration and Foreign Services 12 21 34 23 8 0 1 31 34 1078
2018 Administrative Support 4 8 28 29 25 3 4 58 12 171
2018 Other 1 7 22 27 34 2 7 67 9 57
2017 Executive 20 26 35 12 6 0 0 18 47 49
2017 Scientific and Professional 11 15 34 25 14 0 1 39 26 192
2017 Administration and Foreign Services 14 21 33 21 8 1 3 30 36 1315
2017 Administrative Support 5 9 23 28 28 2 5 60 16 222
2017 Other 3 4 26 17 43 0 7 65 7 74
2014 Executive 22 37 23 6 2 0 11 9 66 41
2014 Scientific and Professional 34 12 21 22 9 0 2 31 47 167
2014 Administration and Foreign Services 22 22 32 17 5 0 2 23 45 1124
2014 Administrative Support 10 11 36 27 11 2 2 40 22 194
2014 Other 15 9 11 32 26 0 7 63 25 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 16 28 31 19 3 0 3 23 45 32
2018 Scientific and Professional 19 19 36 17 5 1 3 23 40 151
2018 Administration and Foreign Services 23 29 27 13 5 1 1 19 53 1087
2018 Administrative Support 17 17 23 20 17 3 2 40 36 172
2018 Other 3 12 29 17 27 0 13 50 17 56
2017 Executive 31 35 23 2 8 0 2 11 66 49
2017 Scientific and Professional 16 24 26 19 10 1 3 31 42 193
2017 Administration and Foreign Services 26 25 26 12 8 1 2 20 53 1320
2017 Administrative Support 9 21 24 18 20 1 6 42 32 223
2017 Other 4 7 18 13 40 7 10 64 14 74
2014 Executive 20 35 41 2 2 0 0 4 55 41
2014 Scientific and Professional 35 22 24 8 8 1 1 17 58 170
2014 Administration and Foreign Services 39 28 20 8 4 1 1 12 68 1129
2014 Administrative Support 22 23 27 15 7 3 3 23 49 196
2014 Other 13 13 19 24 20 3 7 49 29 40

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 3 22 41 31 3 0 0 34 25 32
2018 Scientific and Professional 6 19 31 26 10 5 3 39 27 152
2018 Administration and Foreign Services 18 23 30 18 9 1 1 27 42 1083
2018 Administrative Support 16 20 23 18 15 4 5 36 39 171
2018 Other 9 14 19 24 20 6 7 51 27 57
2017 Executive 12 16 37 24 8 0 2 33 29 49
2017 Scientific and Professional 6 15 33 24 18 3 2 44 22 193
2017 Administration and Foreign Services 15 21 29 20 9 3 3 31 38 1318
2017 Administrative Support 7 18 29 20 16 4 7 40 28 224
2017 Other 5 17 17 12 28 12 9 51 28 74
2014 Executive 14 29 31 21 6 0 0 27 43 41
2014 Scientific and Professional 16 21 20 22 14 1 6 38 40 169
2014 Administration and Foreign Services 17 17 28 24 9 1 3 35 36 1127
2014 Administrative Support 15 16 33 20 10 3 4 32 33 195
2014 Other 16 9 19 23 19 9 4 49 29 40

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 13 38 25 22 3 0 0 25 50 32
2018 Scientific and Professional 13 25 39 17 6 0 1 23 38 152
2018 Administration and Foreign Services 20 28 34 12 3 1 1 16 49 1089
2018 Administrative Support 17 16 35 17 10 2 2 28 35 172
2018 Other 9 20 32 19 14 4 3 35 31 57
2017 Executive 26 26 24 14 6 0 2 21 54 49
2017 Scientific and Professional 14 27 31 21 5 0 1 27 42 192
2017 Administration and Foreign Services 22 27 35 10 5 1 1 15 50 1318
2017 Administrative Support 8 21 32 19 14 3 4 35 31 225
2017 Other 4 16 32 24 20 0 4 46 21 72
2014 Executive 12 44 26 19 0 0 0 19 56 41
2014 Scientific and Professional 26 22 27 12 7 2 3 21 51 169
2014 Administration and Foreign Services 24 27 31 11 4 1 2 15 53 1123
2014 Administrative Support 14 25 32 17 8 1 2 26 41 195
2014 Other 15 14 29 21 11 2 7 36 32 40

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 44 0 13 3 0 0 84 16 32
2018 Scientific and Professional 32 33 12 11 12 0 0 65 23 152
2018 Administration and Foreign Services 36 31 9 13 9 1 0 68 22 1085
2018 Administrative Support 28 34 10 12 14 2 0 62 27 173
2018 Other 48 25 3 19 4 0 0 73 24 57
2017 Executive 47 39 2 6 4 2 0 88 10 49
2017 Scientific and Professional 33 32 13 9 11 2 1 67 20 193
2017 Administration and Foreign Services 41 30 8 11 9 0 0 71 20 1327
2017 Administrative Support 38 28 13 8 12 0 0 67 21 226
2017 Other 56 26 2 9 4 1 0 84 13 75
2014 Executive 42 50 6 0 2 0 0 92 2 41
2014 Scientific and Professional 41 27 9 7 16 0 0 68 23 168
2014 Administration and Foreign Services 40 31 9 11 7 1 0 72 19 1131
2014 Administrative Support 34 26 11 12 10 6 1 65 23 196
2014 Other 43 29 8 19 1 0 0 72 20 40

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 44 47 6 3 0 0 0 91 3 32
2018 Scientific and Professional 39 35 3 17 6 0 0 74 23 152
2018 Administration and Foreign Services 43 37 7 9 3 0 0 81 12 1090
2018 Administrative Support 40 36 10 8 5 1 0 77 13 173
2018 Other 50 32 5 10 3 0 0 82 13 57
2017 Executive 48 37 4 8 2 0 0 85 10 48
2017 Scientific and Professional 42 33 10 12 4 0 0 74 16 193
2017 Administration and Foreign Services 42 38 8 7 4 0 0 80 12 1323
2017 Administrative Support 45 30 10 9 6 0 0 75 15 226
2017 Other 61 27 5 4 0 3 1 91 4 75
2014 Executive 34 54 4 6 2 0 0 88 8 41
2014 Scientific and Professional 40 34 6 15 4 0 1 75 19 170
2014 Administration and Foreign Services 39 39 9 9 4 0 0 78 13 1131
2014 Administrative Support 39 36 11 8 4 1 0 77 13 195
2014 Other 55 16 14 13 3 0 0 70 16 40

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 44 3 0 0 0 0 97 0 32
2018 Scientific and Professional 32 43 10 6 8 1 0 76 14 151
2018 Administration and Foreign Services 37 39 13 6 3 1 0 77 10 1089
2018 Administrative Support 32 34 18 6 6 3 1 68 13 173
2018 Other 40 27 19 7 4 2 0 69 11 57

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 31 53 13 3 0 0 0 84 3 32
2018 Scientific and Professional 42 30 11 6 6 5 0 76 13 151
2018 Administration and Foreign Services 35 39 15 6 3 3 0 76 8 1087
2018 Administrative Support 48 31 11 2 3 3 1 83 5 172
2018 Other 46 36 5 9 2 1 0 83 12 56
2017 Executive 35 55 4 0 4 2 0 92 4 49
2017 Scientific and Professional 36 35 18 3 4 3 1 74 7 192
2017 Administration and Foreign Services 36 35 16 5 4 4 0 74 9 1323
2017 Administrative Support 39 33 15 6 4 4 0 75 10 226
2017 Other 51 28 9 1 2 4 4 87 4 74
2014 Executive 32 54 12 2 0 0 0 86 2 41
2014 Scientific and Professional 37 43 13 2 2 2 1 82 5 170
2014 Administration and Foreign Services 36 33 17 5 3 6 0 74 8 1129
2014 Administrative Support 40 27 18 4 3 8 0 73 7 196
2014 Other 43 36 10 2 0 5 4 87 2 39

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 34 59 3 3 0 0 0 94 3 32
2018 Scientific and Professional 39 34 11 5 7 5 0 76 12 151
2018 Administration and Foreign Services 33 42 14 6 3 2 0 77 9 1086
2018 Administrative Support 42 38 12 3 4 1 0 81 7 172
2018 Other 48 36 11 2 0 3 0 86 2 55
2017 Executive 45 43 4 4 4 0 0 88 8 49
2017 Scientific and Professional 34 39 12 8 3 3 0 75 12 192
2017 Administration and Foreign Services 36 39 13 7 3 2 0 77 10 1327
2017 Administrative Support 42 37 9 7 3 2 0 81 10 226
2017 Other 59 23 12 1 1 1 1 85 2 75
2014 Executive 30 62 6 2 0 0 0 92 2 41
2014 Scientific and Professional 35 40 9 7 7 2 0 76 15 170
2014 Administration and Foreign Services 34 38 14 8 3 3 0 74 12 1131
2014 Administrative Support 41 33 16 6 1 3 0 76 7 196
2014 Other 61 26 7 2 3 0 0 87 6 40

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 50 9 0 0 0 0 91 0 32
2018 Scientific and Professional 46 33 6 9 7 1 0 79 15 152
2018 Administration and Foreign Services 41 39 10 6 3 0 0 81 9 1085
2018 Administrative Support 50 34 10 2 3 0 0 84 6 173
2018 Other 70 22 3 2 3 0 0 92 5 56
2017 Executive 51 33 2 8 6 0 0 84 14 49
2017 Scientific and Professional 47 35 6 7 6 0 0 82 12 192
2017 Administration and Foreign Services 41 38 10 8 3 0 0 79 11 1324
2017 Administrative Support 48 34 10 5 3 0 0 82 8 226
2017 Other 76 18 2 4 0 0 0 94 4 75
2014 Executive 39 49 6 4 2 0 0 88 6 41
2014 Scientific and Professional 39 34 8 6 13 0 0 73 19 170
2014 Administration and Foreign Services 34 38 13 9 5 0 0 72 14 1129
2014 Administrative Support 45 37 9 7 1 0 0 82 8 195
2014 Other 54 31 5 10 0 0 0 85 10 40

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 53 9 9 9 0 0 72 19 32
2018 Scientific and Professional 14 33 17 13 14 5 3 51 30 152
2018 Administration and Foreign Services 21 31 20 13 9 4 3 55 23 1089
2018 Administrative Support 20 27 20 16 11 5 2 50 28 173
2018 Other 32 20 23 6 6 13 0 59 14 57
2017 Executive 43 35 10 4 4 4 0 81 8 49
2017 Scientific and Professional 19 32 16 14 12 6 1 55 28 192
2017 Administration and Foreign Services 25 30 15 11 11 5 3 60 23 1326
2017 Administrative Support 28 30 13 10 14 4 1 61 25 226
2017 Other 43 13 13 8 4 13 7 70 14 75
2014 Executive 34 43 17 0 2 0 4 80 2 41
2014 Scientific and Professional 28 23 15 9 13 5 7 58 25 170
2014 Administration and Foreign Services 28 32 15 11 10 3 2 63 22 1130
2014 Administrative Support 20 24 21 12 10 6 6 51 26 195
2014 Other 39 23 12 6 7 7 5 71 15 40

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 50 41 9 0 0 0 0 91 0 32
2018 Scientific and Professional 23 34 17 14 9 3 0 59 23 149
2018 Administration and Foreign Services 27 41 13 10 6 2 0 69 17 1083
2018 Administrative Support 28 38 14 10 8 3 0 67 18 173
2018 Other 35 24 12 22 2 2 2 62 25 57
2017 Executive 51 31 6 6 4 2 0 83 10 49
2017 Scientific and Professional 33 39 13 5 7 2 1 74 13 190
2017 Administration and Foreign Services 34 36 12 10 6 2 1 72 16 1325
2017 Administrative Support 37 33 11 11 6 2 1 72 17 227
2017 Other 48 21 11 7 6 4 2 75 14 75
2014 Executive 61 31 2 2 4 0 0 92 6 41
2014 Scientific and Professional 33 36 8 8 11 4 0 72 20 170
2014 Administration and Foreign Services 35 39 13 5 5 2 1 77 10 1130
2014 Administrative Support 34 37 16 8 2 1 1 73 10 196
2014 Other 48 18 14 7 7 2 4 70 16 40

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 34 41 13 9 3 0 0 75 13 32
2018 Scientific and Professional 30 29 20 12 8 1 0 60 20 149
2018 Administration and Foreign Services 26 38 21 10 5 1 0 65 14 1079
2018 Administrative Support 31 35 20 9 2 1 1 68 11 172
2018 Other 41 34 18 3 0 4 0 78 3 57

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 34 16 19 3 0 9 59 24 32
2018 Scientific and Professional 16 17 24 9 20 12 3 38 34 149
2018 Administration and Foreign Services 18 23 21 15 16 7 1 44 33 1086
2018 Administrative Support 19 19 20 12 16 12 1 44 33 171
2018 Other 29 19 14 14 8 14 3 57 26 57
2017 Executive 27 20 20 12 6 0 14 55 21 49
2017 Scientific and Professional 18 24 17 16 10 13 2 49 31 193
2017 Administration and Foreign Services 17 24 18 19 14 8 1 45 36 1325
2017 Administrative Support 18 25 18 15 15 7 1 47 33 227
2017 Other 37 17 11 4 8 17 7 70 15 75
2014 Executive 12 30 10 12 2 2 32 64 21 41
2014 Scientific and Professional 19 23 14 11 18 14 1 50 33 170
2014 Administration and Foreign Services 16 26 18 17 15 7 1 46 35 1128
2014 Administrative Support 15 23 19 17 12 7 8 44 34 196
2014 Other 21 20 16 17 5 9 13 52 27 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 19 81 151
2018 Administration and Foreign Services 16 84 1091
2018 Administrative Support 18 82 171

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 48 29
2018 Administration and Foreign Services 49 178
2018 Administrative Support 70 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 59 29
2018 Administration and Foreign Services 62 178
2018 Administrative Support 33 30

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 6 178

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 29
2018 Administrative Support 0 30

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 29
2018 Administration and Foreign Services 4 178

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 17 178

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 29
2018 Administration and Foreign Services 3 178

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 45 29
2018 Administration and Foreign Services 36 178
2018 Administrative Support 40 30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 52 29
2018 Administration and Foreign Services 35 178
2018 Administrative Support 27 30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 55 29
2018 Administration and Foreign Services 46 178
2018 Administrative Support 43 30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 34 29
2018 Administration and Foreign Services 37 178
2018 Administrative Support 43 30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 52 29
2018 Administration and Foreign Services 28 178
2018 Administrative Support 30 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 42 29
2018 Administration and Foreign Services 59 178
2018 Administrative Support 43 30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 21 29
2018 Administration and Foreign Services 32 178
2018 Administrative Support 27 30

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 178
2018 Administrative Support 0 30

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 8 178

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 178

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 45 29
2018 Administration and Foreign Services 50 178
2018 Administrative Support 33 30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 24 29
2018 Administration and Foreign Services 22 178
2018 Administrative Support 17 30

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 178
2018 Administrative Support 23 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 55 29
2018 Administration and Foreign Services 52 178
2018 Administrative Support 48 29

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 28 178
2018 Administrative Support 28 29

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 6 178

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 27 29
2018 Administration and Foreign Services 25 178

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 6 178

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 178

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 14 178

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 11 178
2018 Administrative Support 0 29

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 34 29
2018 Administration and Foreign Services 26 178
2018 Administrative Support 41 29

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 11 165

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 34 26
2018 Administration and Foreign Services 21 165
2018 Administrative Support 17 29

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 9 165

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 26
2018 Administration and Foreign Services 6 165

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 9 165

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 165

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 9 165

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 23 26
2018 Administration and Foreign Services 11 165

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 10 165

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 26
2018 Administration and Foreign Services 28 165
2018 Administrative Support 28 29

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 5 165

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 43 26
2018 Administration and Foreign Services 47 165
2018 Administrative Support 41 29

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 26

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 54 26
2018 Administration and Foreign Services 56 165
2018 Administrative Support 59 29

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 4 165
2018 Administrative Support 0 29

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 165

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 41 6 13 9 9 3 68 25 32
2018 Scientific and Professional 14 13 21 7 12 30 3 40 29 152
2018 Administration and Foreign Services 12 17 26 9 8 23 4 40 24 1090
2018 Administrative Support 16 18 28 9 7 19 3 44 20 172
2018 Other 26 16 11 1 5 35 6 72 10 57
2017 Executive 23 39 6 6 6 14 6 77 15 49
2017 Scientific and Professional 12 13 18 8 9 32 9 42 28 193
2017 Administration and Foreign Services 13 16 22 8 8 25 7 43 24 1326
2017 Administrative Support 16 13 22 7 11 23 8 42 26 227
2017 Other 32 6 10 3 0 34 16 75 6 75
2014 Executive 16 39 23 2 4 15 2 66 7 41
2014 Scientific and Professional 13 11 19 7 11 33 5 39 30 170
2014 Administration and Foreign Services 12 18 23 7 8 26 5 44 23 1129
2014 Administrative Support 11 16 23 9 4 32 5 43 21 196
2014 Other 23 20 17 0 4 25 11 67 6 40

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 34 31 16 19 0 0 0 66 19 32
2018 Scientific and Professional 26 24 21 11 8 9 0 56 21 152
2018 Administration and Foreign Services 24 34 18 11 5 8 1 64 17 1089
2018 Administrative Support 30 30 20 8 6 6 1 64 14 172
2018 Other 29 23 23 6 0 19 0 64 8 57
2017 Executive 41 39 8 8 2 2 0 81 10 49
2017 Scientific and Professional 29 22 18 8 7 15 1 61 18 192
2017 Administration and Foreign Services 24 29 21 7 6 11 1 61 15 1325
2017 Administrative Support 28 27 18 7 9 9 2 62 18 227
2017 Other 47 17 14 1 0 19 2 81 2 75
2014 Executive 30 48 15 2 6 0 0 77 8 41
2014 Scientific and Professional 20 26 16 10 11 16 1 56 25 170
2014 Administration and Foreign Services 21 29 20 10 6 13 1 58 18 1130
2014 Administrative Support 23 25 18 9 3 19 2 61 16 194
2014 Other 34 29 16 0 4 14 4 76 5 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 8 92 151
2018 Administration and Foreign Services 8 92 1086
2018 Administrative Support 8 92 173

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 31 89
2018 Administrative Support 54 13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 81 89

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12
2018 Administrative Support 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 89

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 12 90

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 9 90
2018 Administrative Support 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 90
2018 Administrative Support 38 13

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 22 90

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12
2018 Administrative Support 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12
2018 Administration and Foreign Services 11 90
2018 Administrative Support 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 20 90

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12
2018 Administrative Support 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 40 90
2018 Administrative Support 62 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12
2018 Administration and Foreign Services 0 90

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 13 90

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 35 90

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 20 90

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 5 90

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 33 90

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 12

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 90

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 13 90

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 11 90

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 50 12
2018 Administration and Foreign Services 38 90

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 7 76

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 13 76

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10
2018 Administration and Foreign Services 7 76

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 13 76

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 76

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 50 10
2018 Administration and Foreign Services 28 76

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 57 76

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 61 76

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 8 76

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 76

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 25 38 19 3 0 16 0 74 4 32
2018 Scientific and Professional 12 15 25 3 5 38 1 46 13 152
2018 Administration and Foreign Services 15 18 27 5 4 27 4 48 14 1089
2018 Administrative Support 18 17 29 3 3 25 3 50 8 173
2018 Other 27 14 12 3 2 32 12 71 9 57
2017 Executive 23 35 14 0 4 18 6 76 5 49
2017 Scientific and Professional 17 11 21 1 3 37 10 52 8 192
2017 Administration and Foreign Services 14 16 24 3 3 33 6 50 10 1328
2017 Administrative Support 19 15 22 3 4 29 8 54 11 227
2017 Other 34 13 7 1 0 28 17 85 3 75
2014 Executive 22 35 21 2 2 19 0 70 5 41
2014 Scientific and Professional 16 10 20 1 8 40 6 47 16 170
2014 Administration and Foreign Services 14 17 26 3 2 32 5 50 8 1130
2014 Administrative Support 13 14 24 3 3 36 7 47 11 196
2014 Other 21 20 11 0 0 29 18 78 0 40

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 44 13 6 0 0 0 81 6 32
2018 Scientific and Professional 29 25 25 5 4 13 0 62 10 151
2018 Administration and Foreign Services 27 32 21 6 4 10 1 66 11 1087
2018 Administrative Support 32 32 20 5 2 8 1 70 8 173
2018 Other 34 21 17 3 0 23 2 73 4 57
2017 Executive 35 43 14 2 4 0 2 79 6 49
2017 Scientific and Professional 35 26 16 3 3 15 2 73 8 193
2017 Administration and Foreign Services 29 30 18 4 3 14 2 70 8 1327
2017 Administrative Support 31 27 19 4 3 15 2 69 8 227
2017 Other 46 29 5 1 1 12 4 91 3 74
2014 Executive 38 44 12 2 2 2 0 84 4 41
2014 Scientific and Professional 27 25 20 1 8 17 1 64 11 169
2014 Administration and Foreign Services 24 29 23 4 2 17 1 64 7 1128
2014 Administrative Support 27 26 21 5 1 16 4 65 9 196
2014 Other 31 26 28 0 0 11 4 67 0 38
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 72 6 9 13 0 0 0 78 13 32
2018 Scientific and Professional 54 29 5 4 7 1 0 84 11 151
2018 Administration and Foreign Services 53 27 10 5 5 0 0 80 10 1084
2018 Administrative Support 55 19 14 7 5 0 0 74 13 167
2018 Other 59 21 9 5 4 2 1 82 9 56
2017 Executive 61 25 8 0 6 0 0 85 6 48
2017 Scientific and Professional 55 22 11 4 6 1 0 79 10 193
2017 Administration and Foreign Services 56 23 10 4 5 1 0 81 9 1325
2017 Administrative Support 57 19 10 7 5 1 0 77 12 227
2017 Other 73 14 8 4 0 0 1 88 4 75

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 56 44 0 0 0 0 0 100 0 32
2018 Scientific and Professional 51 34 9 3 3 0 0 85 6 151
2018 Administration and Foreign Services 43 39 10 4 3 0 0 83 7 1083
2018 Administrative Support 47 37 8 6 1 2 0 85 6 173
2018 Other 56 35 4 2 0 2 0 93 2 57
2017 Executive 57 37 0 4 2 0 0 94 6 49
2017 Scientific and Professional 50 40 4 5 1 0 0 90 6 192
2017 Administration and Foreign Services 42 39 9 5 3 0 0 82 9 1327
2017 Administrative Support 44 33 14 5 4 0 0 78 9 226
2017 Other 40 45 6 8 1 0 0 85 9 75

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 53 19 6 3 0 0 72 9 32
2018 Scientific and Professional 26 36 11 13 14 1 0 63 27 151
2018 Administration and Foreign Services 24 33 15 16 12 0 0 57 28 1091
2018 Administrative Support 29 36 14 9 10 1 0 66 20 173
2018 Other 45 33 6 9 3 3 0 81 13 57
2017 Executive 19 45 16 6 14 0 0 63 20 49
2017 Scientific and Professional 21 41 12 15 9 1 0 63 24 193
2017 Administration and Foreign Services 18 39 14 15 13 1 0 57 28 1323
2017 Administrative Support 26 37 11 13 10 2 0 65 23 227
2017 Other 31 43 11 11 0 4 0 77 11 75

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 29 26 6 19 0 0 48 26 31
2018 Scientific and Professional 14 30 20 16 20 0 1 44 36 152
2018 Administration and Foreign Services 19 26 22 13 20 0 1 45 33 1090
2018 Administrative Support 21 20 23 12 23 0 1 42 35 172
2018 Other 19 26 19 17 19 0 0 45 36 57
2017 Executive 37 20 18 18 6 0 0 57 24 49
2017 Scientific and Professional 19 24 16 15 25 0 1 43 40 193
2017 Administration and Foreign Services 17 22 20 17 24 0 1 39 41 1323
2017 Administrative Support 19 18 23 19 20 0 1 37 39 226
2017 Other 27 14 18 19 21 0 1 42 40 75

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 6 13 26 16 39 0 0 19 55 31
2018 Scientific and Professional 13 27 30 14 16 0 0 41 30 152
2018 Administration and Foreign Services 9 22 28 19 21 0 0 31 41 1090
2018 Administrative Support 19 37 19 14 11 1 0 56 25 171
2018 Other 31 35 23 7 1 0 3 67 9 57
2017 Executive 10 16 28 26 18 0 0 27 45 49
2017 Scientific and Professional 15 27 26 17 14 0 1 42 32 192
2017 Administration and Foreign Services 10 23 26 18 22 0 1 33 41 1322
2017 Administrative Support 29 25 24 12 9 0 1 54 22 226
2017 Other 42 32 22 1 2 0 1 75 3 75

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 3 10 27 27 33 0 0 13 60 30
2018 Scientific and Professional 21 35 20 12 10 0 1 56 23 152
2018 Administration and Foreign Services 15 28 29 16 12 0 0 43 28 1083
2018 Administrative Support 33 30 18 9 4 1 5 67 13 169
2018 Other 50 25 6 11 3 0 5 79 14 57
2017 Executive 10 18 26 24 18 0 2 29 44 49
2017 Scientific and Professional 22 31 18 13 13 0 3 55 27 191
2017 Administration and Foreign Services 17 28 26 15 13 0 2 46 28 1319
2017 Administrative Support 41 23 15 9 6 0 7 68 16 225
2017 Other 57 11 20 5 0 0 7 73 5 75

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 6 26 26 19 23 0 0 32 42 31
2018 Scientific and Professional 13 30 26 16 15 1 0 43 31 149
2018 Administration and Foreign Services 10 21 23 19 27 0 1 31 46 1083
2018 Administrative Support 28 24 20 15 13 0 0 52 28 171
2018 Other 29 33 17 12 9 0 1 63 20 57
2017 Executive 8 18 20 28 24 0 0 27 53 49
2017 Scientific and Professional 17 26 23 19 14 0 1 43 33 193
2017 Administration and Foreign Services 11 23 22 18 25 1 1 34 44 1323
2017 Administrative Support 25 25 19 16 11 0 3 52 29 227
2017 Other 39 20 21 12 5 0 4 61 17 74

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 13 19 16 29 23 0 0 32 52 31
2018 Scientific and Professional 50 23 11 5 4 1 7 79 9 151
2018 Administration and Foreign Services 47 24 13 5 4 0 7 76 10 1084
2018 Administrative Support 64 15 6 0 1 1 13 92 1 168
2018 Other 58 21 2 4 1 0 14 92 6 56
2017 Executive 21 22 16 22 18 0 0 43 41 49
2017 Scientific and Professional 49 20 11 4 3 0 12 79 8 192
2017 Administration and Foreign Services 46 25 12 4 3 0 10 78 9 1321
2017 Administrative Support 62 11 5 3 1 1 17 89 5 226
2017 Other 71 16 4 0 0 0 9 96 0 74

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 6 19 26 23 26 0 0 26 48 31
2018 Scientific and Professional 27 35 20 7 10 0 0 63 17 152
2018 Administration and Foreign Services 26 26 23 11 13 0 1 53 24 1086
2018 Administrative Support 42 22 22 7 5 1 2 65 13 172
2018 Other 43 24 17 9 6 0 1 68 15 56
2017 Executive 8 31 21 21 19 0 0 40 39 48
2017 Scientific and Professional 26 36 23 7 6 0 2 63 14 192
2017 Administration and Foreign Services 25 30 21 13 10 0 0 55 23 1322
2017 Administrative Support 40 28 18 8 4 0 0 69 13 224
2017 Other 49 28 19 2 2 0 0 78 4 74

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 31 38 25 6 0 0 0 69 6 32
2018 Scientific and Professional 14 43 18 9 15 1 0 58 24 151
2018 Administration and Foreign Services 18 39 22 12 7 0 1 58 19 1086
2018 Administrative Support 28 37 19 5 8 2 1 67 14 170
2018 Other 40 35 10 6 4 0 6 79 10 57
2017 Executive 25 29 27 15 4 0 0 54 19 48
2017 Scientific and Professional 25 27 22 10 14 0 1 54 24 192
2017 Administration and Foreign Services 23 35 22 11 7 0 1 59 18 1323
2017 Administrative Support 32 31 22 9 4 0 2 65 13 225
2017 Other 46 30 14 5 2 1 2 79 7 75

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 9 19 34 22 16 0 0 28 38 32
2018 Scientific and Professional 15 40 23 12 10 0 1 55 22 152
2018 Administration and Foreign Services 11 31 27 19 11 0 1 42 30 1087
2018 Administrative Support 25 32 25 9 5 1 2 59 15 170
2018 Other 35 32 19 8 3 0 4 69 11 57
2017 Executive 13 23 31 23 10 0 0 36 33 48
2017 Scientific and Professional 21 32 23 10 13 0 1 53 23 192
2017 Administration and Foreign Services 15 28 27 17 12 1 1 43 30 1320
2017 Administrative Support 30 30 23 11 4 2 1 61 15 224
2017 Other 44 30 16 5 3 0 2 75 9 75

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 25 34 6 16 0 0 44 22 32
2018 Scientific and Professional 27 35 19 11 9 0 0 62 19 152
2018 Administration and Foreign Services 21 29 25 14 9 0 1 51 23 1086
2018 Administrative Support 32 30 23 8 6 1 1 63 14 171
2018 Other 37 16 32 10 4 0 2 54 14 56
2017 Executive 19 27 33 8 12 0 0 46 21 48
2017 Scientific and Professional 30 31 20 7 10 1 2 62 17 191
2017 Administration and Foreign Services 21 32 23 14 9 0 1 54 23 1321
2017 Administrative Support 32 29 20 10 4 2 2 64 15 225
2017 Other 25 30 29 12 2 0 1 56 14 75

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 19 19 31 22 9 0 0 38 31 32
2018 Scientific and Professional 17 40 25 9 10 0 0 57 18 152
2018 Administration and Foreign Services 16 28 25 16 14 0 1 44 30 1085
2018 Administrative Support 33 25 25 9 8 0 1 58 17 171
2018 Other 41 27 19 9 1 0 2 70 10 57
2017 Executive 27 35 19 15 4 0 0 63 19 48
2017 Scientific and Professional 27 31 18 11 11 0 2 59 22 190
2017 Administration and Foreign Services 18 26 24 17 13 0 1 45 31 1318
2017 Administrative Support 33 35 16 8 5 1 1 70 14 224
2017 Other 30 41 24 1 2 0 1 73 3 75

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 47 34 9 6 3 0 0 81 9 32
2018 Scientific and Professional 45 21 19 6 7 0 1 67 13 151
2018 Administration and Foreign Services 47 27 12 7 7 0 1 75 14 1085
2018 Administrative Support 52 21 14 5 6 0 2 74 12 170
2018 Other 55 20 14 8 0 0 3 78 8 57
2017 Executive 73 21 6 0 0 0 0 94 0 48
2017 Scientific and Professional 43 27 16 8 5 0 1 70 13 193
2017 Administration and Foreign Services 51 23 13 7 5 0 1 74 12 1326
2017 Administrative Support 55 22 13 4 4 0 2 78 9 226
2017 Other 67 16 12 4 0 0 1 84 4 75

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 75 13 13 0 0 0 0 88 0 32
2018 Scientific and Professional 64 13 11 2 3 1 5 83 6 150
2018 Administration and Foreign Services 66 15 8 4 3 0 4 85 7 1079
2018 Administrative Support 69 12 6 4 4 0 5 86 8 169
2018 Other 77 11 3 1 0 0 9 96 1 57

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 71 23 6 0 0 0 0 94 0 31
2018 Scientific and Professional 68 14 4 4 6 3 1 86 10 152
2018 Administration and Foreign Services 66 15 8 3 5 1 2 83 8 1083
2018 Administrative Support 66 13 11 3 4 1 2 81 7 170
2018 Other 73 6 10 0 1 1 9 88 1 56
2017 Executive 76 18 4 2 0 0 0 94 2 49
2017 Scientific and Professional 75 9 5 4 2 2 3 89 6 192
2017 Administration and Foreign Services 72 13 6 3 3 0 2 88 6 1324
2017 Administrative Support 67 11 10 4 4 0 4 81 9 227
2017 Other 75 15 4 1 0 0 4 94 1 75

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 38 6 3 0 0 0 91 3 32
2018 Scientific and Professional 51 34 7 5 3 0 1 85 8 151
2018 Administration and Foreign Services 54 27 13 3 2 0 1 81 5 1087
2018 Administrative Support 55 21 15 3 5 0 1 77 8 173
2018 Other 65 19 9 2 2 0 2 86 5 56
2017 Executive 47 33 16 2 2 0 0 80 4 49
2017 Scientific and Professional 56 30 8 1 3 0 2 87 5 193
2017 Administration and Foreign Services 54 29 9 3 3 0 1 85 6 1322
2017 Administrative Support 50 31 10 4 4 0 2 82 7 227
2017 Other 75 17 2 1 0 0 4 97 1 75

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 56 22 16 6 0 0 0 78 6 32
2018 Scientific and Professional 53 20 8 7 10 0 1 74 18 151
2018 Administration and Foreign Services 53 22 12 7 6 0 1 75 13 1077
2018 Administrative Support 60 22 8 3 8 0 0 82 11 173
2018 Other 68 13 9 1 2 3 3 87 4 56
2017 Executive 67 14 4 8 6 0 0 82 14 49
2017 Scientific and Professional 59 25 4 4 4 0 2 87 9 189
2017 Administration and Foreign Services 60 20 8 5 5 0 1 82 10 1316
2017 Administrative Support 66 15 8 6 4 0 1 82 10 227
2017 Other 80 8 6 1 0 0 5 93 1 75

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 26 45 19 10 0 0 0 71 10 31
2018 Scientific and Professional 45 14 3 5 0 0 34 89 7 149
2018 Administration and Foreign Services 49 11 6 2 0 0 32 88 3 1081
2018 Administrative Support 54 6 1 0 0 0 39 99 0 172
2018 Other 71 1 0 0 0 0 28 100 0 56
2017 Executive 51 26 12 8 2 0 0 78 10 49
2017 Scientific and Professional 47 13 3 1 2 0 35 92 4 192
2017 Administration and Foreign Services 52 10 4 2 1 0 31 90 4 1324
2017 Administrative Support 57 4 4 2 0 0 32 91 3 226
2017 Other 73 6 1 0 0 0 20 98 0 74

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 59 25 9 6 0 0 0 84 6 32
2018 Scientific and Professional 53 26 9 3 1 0 9 86 4 150
2018 Administration and Foreign Services 57 22 10 4 3 0 4 82 8 1083
2018 Administrative Support 68 16 9 1 2 0 4 88 2 172
2018 Other 78 7 7 0 1 0 7 91 1 56
2017 Executive 63 20 10 4 2 0 0 84 6 49
2017 Scientific and Professional 60 22 7 2 1 0 8 90 2 191
2017 Administration and Foreign Services 59 20 9 4 3 0 5 83 7 1319
2017 Administrative Support 67 16 8 1 1 1 5 90 2 225
2017 Other 79 7 4 3 0 0 7 93 3 74

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 94 6 0 0 0 0 0 100 0 32
2018 Scientific and Professional 77 11 5 3 2 0 3 90 5 151
2018 Administration and Foreign Services 70 16 5 3 3 0 3 89 6 1086
2018 Administrative Support 62 13 9 5 8 0 3 77 13 173
2018 Other 37 21 24 3 15 0 0 58 18 56
2017 Executive 90 6 0 0 2 0 2 98 2 49
2017 Scientific and Professional 71 14 5 2 3 0 4 89 6 193
2017 Administration and Foreign Services 64 18 7 3 4 1 3 86 8 1327
2017 Administrative Support 49 16 11 9 9 1 4 69 20 226
2017 Other 50 18 17 9 5 0 1 69 14 75

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 63 19 13 3 3 0 0 81 6 32
2018 Scientific and Professional 51 34 11 1 1 0 1 87 2 151
2018 Administration and Foreign Services 47 32 13 4 2 0 2 81 6 1083
2018 Administrative Support 46 32 12 5 4 0 2 79 9 173
2018 Other 53 26 15 0 4 0 2 81 4 56
2017 Executive 55 24 10 6 2 0 2 81 8 49
2017 Scientific and Professional 59 25 10 3 1 1 1 85 4 193
2017 Administration and Foreign Services 50 31 11 3 2 0 2 84 5 1323
2017 Administrative Support 49 30 9 6 3 0 3 81 9 227
2017 Other 60 16 17 4 0 0 3 78 4 75

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 6 28 31 22 13 0 0 34 34 32
2018 Scientific and Professional 16 35 29 9 11 0 0 51 20 152
2018 Administration and Foreign Services 11 28 35 16 9 0 0 39 26 1091
2018 Administrative Support 15 36 33 13 3 1 0 51 16 172
2018 Other 27 45 22 6 1 0 0 72 6 57
2017 Executive 4 18 47 22 8 0 0 23 31 49
2017 Scientific and Professional 13 33 36 12 5 0 0 46 17 191
2017 Administration and Foreign Services 9 27 38 16 10 0 0 36 26 1326
2017 Administrative Support 18 31 32 11 6 0 0 50 17 226
2017 Other 31 40 23 4 3 0 0 71 7 75

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 23 32 26 13 6 0 0 19 55 31
2018 Scientific and Professional 12 28 30 21 9 0 0 29 40 151
2018 Administration and Foreign Services 18 22 38 17 5 0 0 22 40 1080
2018 Administrative Support 11 21 34 25 9 0 0 34 32 170
2018 Other 4 16 30 37 14 0 0 50 20 57
2017 Executive 16 37 33 10 4 0 0 14 53 49
2017 Scientific and Professional 9 24 35 23 10 0 0 32 33 192
2017 Administration and Foreign Services 14 26 37 16 7 0 0 22 40 1321
2017 Administrative Support 10 20 37 21 12 0 1 33 30 225
2017 Other 5 11 35 28 19 1 0 48 16 75
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 28 34 16 16 6 0 0 28 72 32
2018 Scientific and Professional 17 28 27 13 15 1 0 17 83 151
2018 Administration and Foreign Services 25 26 22 12 14 1 0 26 74 1088
2018 Administrative Support 32 20 23 9 13 2 0 33 67 173
2018 Other 28 28 22 9 11 0 2 29 71 57
2017 Executive 41 26 22 6 4 0 0 41 59 49
2017 Scientific and Professional 20 30 16 15 17 2 0 21 79 193
2017 Administration and Foreign Services 24 21 22 13 18 2 0 24 76 1325
2017 Administrative Support 25 20 22 14 15 3 0 26 74 227
2017 Other 25 25 14 14 20 1 1 25 75 75

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 9 23
2018 Scientific and Professional 18 125
2018 Administration and Foreign Services 24 795
2018 Administrative Support 33 113
2018 Other 41 41
2017 Executive 7 29
2017 Scientific and Professional 16 146
2017 Administration and Foreign Services 23 976
2017 Administrative Support 34 161
2017 Other 59 54

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 39 23
2018 Scientific and Professional 52 125
2018 Administration and Foreign Services 42 795
2018 Administrative Support 31 113
2018 Other 49 41
2017 Executive 31 29
2017 Scientific and Professional 32 146
2017 Administration and Foreign Services 40 976
2017 Administrative Support 31 161
2017 Other 49 54

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 0 23
2018 Scientific and Professional 11 125
2018 Administration and Foreign Services 24 795
2018 Administrative Support 35 113
2018 Other 47 41
2017 Executive 3 29
2017 Scientific and Professional 10 146
2017 Administration and Foreign Services 19 976
2017 Administrative Support 24 161
2017 Other 34 54

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Executive 52 23
2018 Scientific and Professional 38 125
2018 Administration and Foreign Services 46 795
2018 Administrative Support 27 113
2018 Other 16 41
2017 Executive 38 29
2017 Scientific and Professional 43 146
2017 Administration and Foreign Services 50 976
2017 Administrative Support 34 161
2017 Other 22 54

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Executive 0 23
2018 Scientific and Professional 6 125
2018 Administration and Foreign Services 6 795
2018 Administrative Support 4 113
2018 Other 3 41
2017 Executive 0 29
2017 Scientific and Professional 5 146
2017 Administration and Foreign Services 6 976
2017 Administrative Support 4 161
2017 Other 2 54

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Executive 39 23
2018 Scientific and Professional 53 125
2018 Administration and Foreign Services 36 795
2018 Administrative Support 19 113
2018 Other 22 41

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Executive 43 23
2018 Scientific and Professional 30 125
2018 Administration and Foreign Services 33 795
2018 Administrative Support 46 113
2018 Other 27 41
2017 Executive 59 29
2017 Scientific and Professional 47 146
2017 Administration and Foreign Services 39 976
2017 Administrative Support 48 161
2017 Other 29 54

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Executive 13 26 22 13 4 22 23
2018 Scientific and Professional 3 40 22 9 9 17 121
2018 Administration and Foreign Services 3 34 22 12 4 24 768
2018 Administrative Support 5 44 14 14 4 21 110
2018 Other 0 59 23 11 1 6 39
2017 Executive 4 46 18 7 7 18 28
2017 Scientific and Professional 9 42 20 9 5 14 145
2017 Administration and Foreign Services 3 43 22 11 5 15 968
2017 Administrative Support 4 43 20 15 6 10 162
2017 Other 8 51 13 16 1 10 52

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Executive 39 61 23
2018 Scientific and Professional 27 73 123
2018 Administration and Foreign Services 31 69 793
2018 Administrative Support 32 68 111
2018 Other 43 57 41

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 6 9 6 0 0 9 83 7 32
2018 Scientific and Professional 41 16 14 8 11 0 11 63 21 151
2018 Administration and Foreign Services 38 18 16 10 12 1 5 59 24 1084
2018 Administrative Support 37 20 16 7 12 2 6 62 20 173
2018 Other 40 21 14 5 1 0 19 75 8 57

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 22 17 26 13 17 0 4 41 32 23
2018 Scientific and Professional 6 20 19 22 26 2 6 28 52 125
2018 Administration and Foreign Services 8 22 17 20 28 1 5 32 51 787
2018 Administrative Support 13 19 19 19 27 1 2 33 48 113
2018 Other 25 33 16 10 11 0 4 60 23 41
2017 Executive 3 34 7 17 14 3 21 50 41 29
2017 Scientific and Professional 10 19 18 19 22 2 10 33 46 149
2017 Administration and Foreign Services 9 21 11 19 32 2 6 33 55 977
2017 Administrative Support 12 23 19 15 25 2 3 37 43 162
2017 Other 23 32 10 7 23 0 6 58 32 54

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 9 13 9 13 43 0 13 25 65 23
2018 Scientific and Professional 3 14 13 18 41 2 8 19 66 123
2018 Administration and Foreign Services 2 11 14 20 49 1 3 14 71 791
2018 Administrative Support 6 12 11 18 48 1 5 19 70 113
2018 Other 6 26 18 23 25 3 0 33 49 41
2017 Executive 0 10 14 21 34 0 21 13 70 29
2017 Scientific and Professional 5 6 16 18 45 3 6 12 70 149
2017 Administration and Foreign Services 3 8 9 17 56 1 6 11 79 976
2017 Administrative Support 6 9 9 19 52 3 2 16 74 162
2017 Other 9 16 11 21 33 0 10 28 60 54
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