2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	43	10	7	4	0	78	12	1374
2018	Term	41	41	11	6	1	0	82	7	90
2018	Student	32	29	10	22	7	0	61	29	41
2017	Indeterminate (permanent)	35	44	8	8	4	0	80	12	1715
2017	Term	47	38	5	6	3	0	85	10	159
2017	Casual	62	17	6	6	9	0	78	16	17
2017	Student	29	36	19	7	9	0	64	16	66
2014	Indeterminate (permanent)	29	40	11	11	8	0	70	19	1513
2014	Term	35	53	11	1	0	0	88	1	54
2014	Casual	49	43	5	3	0	0	92	3	57
2014	Student	20	55	16	7	2	0	75	10	28
2011	Indeterminate (permanent)	38	38	10	9	5	0	76	14	2721
2011	Term	46	36	11	3	3	1	83	6	150
2011	Casual	57	26	11	1	3	1	84	4	73
2011	Student	34	37	23	4	2	0	71	6	47
2011	Governor-in-council appointment	77	8	8	0	8	0	84	8	13
2008	Indeterminate (permanent)	42	41	8	6	3	0	83	9	3026
2008	Seasonal	37	30	33	0	0	0	67	0	13
2008	Term	45	32	11	9	3	0	77	11	198
2008	Casual	36	55	5	0	3	1	92	3	56
2008	Student	37	42	16	3	2	0	80	5	53

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	36	14	12	10	0	63	23	1376
2018	Term	32	37	15	10	5	1	70	15	89
2018	Student	37	32	12	15	5	0	68	20	41
2017	Indeterminate (permanent)	26	37	13	13	11	0	63	24	1714
2017	Term	33	41	15	6	5	1	74	11	159
2017	Casual	51	28	6	9	6	0	79	16	17
2017	Student	53	25	12	9	0	0	78	9	66

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	34	9	4	1	86	5	1367
2018	Term	54	30	14	1	1	84	2	89
2018	Student	39	32	20	7	2	71	10	41
2017	Indeterminate (permanent)	56	33	7	3	1	89	4	1713
2017	Term	62	27	9	1	1	89	2	159
2017	Casual	45	33	6	6	9	78	16	17
2017	Student	46	36	12	6	0	81	6	66
2014	Indeterminate (permanent)	59	26	8	4	3	86	7	1513
2014	Term	73	23	3	0	1	96	1	54
2014	Casual	80	14	5	1	0	94	1	57
2014	Student	50	36	9	5	0	86	5	28
2011	Indeterminate (permanent)	61	29	6	2	1	90	4	2725
2011	Term	70	27	3	1	0	96	1	150
2011	Casual	69	24	3	3	1	93	4	73
2011	Student	47	40	11	0	2	87	2	47
2011	Governor-in-council appointment	84	16	0	0	0	100	0	13

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	39	12	7	3	0	78	10	1378
2018	Term	50	35	9	5	0	0	86	5	89
2018	Student	35	33	10	15	8	0	68	23	40
2017	Indeterminate (permanent)	39	40	11	6	4	0	79	10	1714
2017	Term	58	30	8	2	2	0	89	4	159
2017	Casual	56	22	6	0	16	0	78	16	17
2017	Student	40	40	5	15	0	0	81	15	66
2014	Indeterminate (permanent)	38	35	11	10	5	0	74	15	1509
2014	Term	51	48	0	1	0	0	99	1	54
2014	Casual	58	39	1	0	2	0	97	2	56
2014	Student	61	31	7	1	0	0	93	1	28
2011	Indeterminate (permanent)	42	39	8	7	4	0	82	10	2734
2011	Term	55	33	7	2	2	1	89	4	150
2011	Casual	62	28	7	1	1	0	90	3	73
2011	Student	48	38	11	4	0	0	85	4	48
2011	Governor-in-council appointment	84	16	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	48	39	7	4	2	0	87	6	3053
2008	Seasonal	53	30	17	0	0	0	83	0	13
2008	Term	52	32	10	4	2	0	84	6	198
2008	Casual	51	42	5	2	0	0	93	2	56
2008	Student	53	35	9	3	0	0	88	3	53

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	31	17	13	9	0	62	21	1376
2018	Term	50	34	9	6	1	0	84	7	91
2018	Student	49	24	22	2	2	0	73	5	41
2017	Indeterminate (permanent)	28	32	18	12	9	0	61	21	1714
2017	Term	54	28	10	4	4	0	82	9	158
2017	Casual	45	22	17	9	6	0	67	16	17
2017	Student	53	29	11	6	0	0	83	6	66
2014	Indeterminate (permanent)	16	30	20	17	17	1	46	34	1514
2014	Term	40	41	9	6	4	0	81	10	54
2014	Casual	53	32	10	5	0	0	85	5	57
2014	Student	63	21	11	5	0	0	84	5	28
2011	Indeterminate (permanent)	24	34	19	13	8	1	59	21	2721
2011	Term	38	35	15	7	4	1	74	11	150
2011	Casual	44	38	12	0	4	1	84	4	73
2011	Student	56	31	11	2	0	0	87	2	48
2011	Governor-in-council appointment	67	17	8	0	8	0	83	8	12

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	35	17	12	7	0	0	64	19	1365
2018	Term	45	39	9	6	0	0	1	85	6	91
2018	Student	39	37	15	7	2	0	0	76	10	41
2017	Indeterminate (permanent)	27	36	17	12	7	0	0	63	19	1716
2017	Term	50	33	7	8	3	0	0	82	11	159
2017	Casual	45	28	12	16	0	0	0	73	16	17
2017	Student	59	29	4	9	0	0	0	87	9	66
2014	Indeterminate (permanent)	16	30	21	18	16	0	0	45	34	1514
2014	Term	37	48	11	3	1	0	0	85	4	54
2014	Casual	57	31	7	5	0	0	0	88	5	57
2014	Student	63	28	5	5	0	0	0	91	5	28
2011	Indeterminate (permanent)	23	38	17	14	8	0	0	62	21	2717
2011	Term	33	37	18	8	3	0	0	70	11	150
2011	Casual	43	37	14	3	1	1	0	82	4	72
2011	Student	54	31	13	2	0	0	0	85	2	48
2011	Governor-in-council appointment	50	33	8	8	0	0	0	83	8	12
2008	Indeterminate (permanent)	36	40	11	8	3	1	0	77	12	3052
2008	Seasonal	39	28	17	8	0	8	0	73	9	13
2008	Term	43	38	9	7	2	1	0	82	9	197
2008	Casual	32	44	17	6	2	0	0	76	7	56
2008	Student	61	26	11	0	2	0	0	87	2	53

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	25	19	15	10	3	0	55	25	1378
2018	Term	42	23	14	12	3	5	1	69	16	91
2018	Student	29	12	24	12	17	5	0	44	31	41
2017	Indeterminate (permanent)	29	25	17	14	10	4	0	56	25	1714
2017	Term	44	20	19	8	8	1	0	65	16	159
2017	Casual	39	11	23	0	16	6	6	56	17	17
2017	Student	38	15	17	10	12	5	3	58	24	66
2014	Indeterminate (permanent)	22	23	20	15	14	5	0	48	31	1514
2014	Term	44	25	18	7	3	3	0	72	10	54
2014	Casual	34	13	27	6	5	0	15	56	13	57
2014	Student	43	16	16	14	0	7	5	66	16	28
2011	Indeterminate (permanent)	28	25	16	14	11	5	1	57	27	2719
2011	Term	46	27	9	9	5	3	0	76	15	149
2011	Casual	48	22	15	3	1	11	0	78	5	73
2011	Student	38	17	29	6	2	4	4	60	9	48
2011	Governor-in-council appointment	50	25	8	8	0	0	8	82	9	12
2008	Indeterminate (permanent)	34	29	15	10	7	5	1	66	18	3049
2008	Seasonal	39	23	22	8	8	0	0	62	17	13
2008	Term	33	28	21	9	4	4	1	65	14	197
2008	Casual	28	28	16	8	4	7	9	67	14	56
2008	Student	38	25	17	8	3	6	2	68	13	53

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	29	14	7	6	1	0	73	13	1372
2018	Term	44	32	8	5	5	6	1	82	10	89
2018	Student	58	23	13	3	5	0	0	80	8	40
2017	Indeterminate (permanent)	44	29	11	8	6	2	0	74	14	1715
2017	Term	52	26	10	4	3	3	1	82	7	159
2017	Casual	56	27	6	6	0	0	6	88	6	17
2017	Student	67	19	8	5	2	0	0	86	6	66
2014	Indeterminate (permanent)	46	26	11	7	7	2	1	74	14	1512
2014	Term	64	22	3	8	0	2	2	89	8	54
2014	Casual	74	17	5	2	0	0	2	93	2	57
2014	Student	63	25	7	0	0	0	5	92	0	28
2011	Indeterminate (permanent)	40	33	13	8	5	2	0	74	13	2728
2011	Term	43	33	11	6	3	4	1	79	10	150
2011	Casual	46	36	10	1	3	3	1	86	4	72
2011	Student	66	21	9	2	0	2	0	89	2	48
2011	Governor-in-council appointment	39	30	16	0	8	0	8	75	8	13
2008	Indeterminate (permanent)	41	31	12	8	5	2	0	74	14	3053
2008	Seasonal	45	25	17	5	8	0	0	70	14	13
2008	Term	37	39	10	5	3	4	1	81	8	198
2008	Casual	34	44	15	2	0	5	0	83	2	55
2008	Student	57	28	9	3	0	2	0	87	3	53

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	30	12	10	7	0	0	70	18	1370
2018	Term	40	33	8	11	7	1	0	74	19	90
2018	Student	53	15	10	10	8	3	3	71	18	40
2017	Indeterminate (permanent)	40	32	9	10	8	0	0	73	18	1712
2017	Term	47	35	7	5	5	1	0	82	10	159
2017	Casual	61	16	12	6	0	6	0	82	6	17
2017	Student	62	16	12	6	2	0	2	80	8	66
2014	Indeterminate (permanent)	43	29	10	10	8	0	0	72	18	1514
2014	Term	58	24	12	2	2	2	0	84	3	54
2014	Casual	59	30	7	2	0	0	2	91	2	57
2014	Student	66	16	18	0	0	0	0	82	0	28
2011	Indeterminate (permanent)	36	37	10	9	7	0	0	74	16	2724
2011	Term	40	41	10	5	3	1	1	82	8	149
2011	Casual	50	30	12	0	4	1	1	83	4	73
2011	Student	60	21	10	4	0	4	0	85	4	48
2011	Governor-in-council appointment	30	23	16	16	8	0	8	58	25	13
2008	Indeterminate (permanent)	40	34	10	10	6	1	0	75	16	3053
2008	Seasonal	39	23	33	5	0	0	0	62	5	13
2008	Term	38	37	10	10	4	1	0	76	14	198
2008	Casual	42	40	14	2	2	0	0	82	4	55
2008	Student	49	31	10	5	4	0	0	80	9	52

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	26	12	9	8	0	0	71	17	1377
2018	Term	47	28	7	11	6	0	0	75	17	90
2018	Student	50	25	8	13	5	0	0	75	18	40
2017	Indeterminate (permanent)	49	25	9	9	8	0	0	74	17	1707
2017	Term	64	23	5	5	3	0	0	87	8	158
2017	Casual	67	6	20	6	0	0	0	73	6	17
2017	Student	69	20	9	2	0	0	0	89	2	66
2014	Indeterminate (permanent)	50	24	11	8	8	0	0	74	16	1512
2014	Term	64	19	8	8	2	0	0	83	9	53
2014	Casual	78	11	7	1	0	1	1	91	1	57
2014	Student	86	12	2	0	0	0	0	98	0	28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	19	11	7	6	0	61	19	1382
2018	Term	38	24	10	6	3	18	0	76	12	91
2018	Student	58	23	3	8	3	8	0	86	11	40
2017	Indeterminate (permanent)	25	33	17	10	7	8	0	63	19	1714
2017	Term	48	25	10	4	3	11	1	82	7	159
2017	Casual	48	17	17	6	0	6	6	73	7	17
2017	Student	63	25	6	2	0	5	0	92	2	66
2014	Indeterminate (permanent)	14	25	23	14	15	9	0	43	32	1514
2014	Term	37	33	17	9	2	2	0	71	11	54
2014	Casual	42	35	14	2	3	4	0	81	5	57
2014	Student	52	20	7	7	5	5	5	80	12	28
2011	Indeterminate (permanent)	18	30	23	12	10	7	1	51	24	2728
2011	Term	26	37	17	7	3	9	1	69	12	149
2011	Casual	25	38	13	3	3	16	3	77	7	71
2011	Student	33	44	15	4	0	4	0	80	4	48
2011	Governor-in-council appointment	45	16	23	8	8	0	0	61	16	13

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	33	19	17	10	2	0	53	27	1378
2018	Term	40	26	6	11	7	10	0	73	20	91
2018	Student	50	30	3	5	8	5	0	84	13	40
2017	Indeterminate (permanent)	21	32	18	17	10	2	0	54	28	1713
2017	Term	41	36	8	7	5	3	1	79	12	159
2017	Casual	43	22	11	6	6	6	6	73	14	17
2017	Student	53	33	7	6	0	0	0	87	6	66
2014	Indeterminate (permanent)	10	22	21	21	23	3	0	33	45	1513
2014	Term	28	35	19	12	5	0	0	64	17	54
2014	Casual	41	29	12	2	4	13	0	80	6	57
2014	Student	50	21	2	13	5	5	5	78	20	28
2011	Indeterminate (permanent)	14	28	22	19	15	2	0	43	34	2716
2011	Term	32	27	23	9	5	3	1	62	14	150
2011	Casual	40	31	16	5	4	4	0	74	10	73
2011	Student	39	44	10	2	0	4	0	87	2	48
2011	Governor-in-council appointment	39	30	8	16	8	0	0	69	23	13
2008	Indeterminate (permanent)	23	35	17	13	9	3	0	60	22	3044
2008	Seasonal	14	44	8	8	0	25	0	78	11	13
2008	Term	30	32	16	8	5	9	1	68	14	197
2008	Casual	24	33	17	8	4	11	4	67	14	55
2008	Student	50	32	8	5	0	2	3	86	5	52

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	27	21	21	14	4	0	42	36	1379
2018	Term	28	27	11	14	5	15	0	65	22	91
2018	Student	30	35	5	13	3	15	0	76	18	40
2017	Indeterminate (permanent)	13	27	19	22	14	6	0	42	38	1713
2017	Term	26	34	16	9	7	7	1	65	17	158
2017	Casual	43	6	28	6	6	6	6	55	14	17
2017	Student	39	29	14	7	3	6	2	74	11	65
2014	Indeterminate (permanent)	6	18	21	24	27	4	0	26	52	1512
2014	Term	22	30	8	21	8	10	0	58	33	54
2014	Casual	37	23	13	7	5	14	0	70	14	57
2014	Student	46	13	11	16	5	5	5	65	23	28
2011	Indeterminate (permanent)	8	27	22	22	14	6	0	37	39	2722
2011	Term	22	24	27	9	10	9	1	50	21	150
2011	Casual	19	32	21	4	4	19	1	64	10	72
2011	Student	29	32	17	4	0	17	0	74	5	47
2011	Governor-in-council appointment	17	42	17	0	17	0	8	64	18	12
2008	Indeterminate (permanent)	12	34	19	19	10	6	0	49	31	3050
2008	Seasonal	14	36	25	0	0	17	8	67	0	13
2008	Term	20	33	20	10	6	11	0	59	18	198
2008	Casual	16	39	16	6	6	17	1	66	14	55
2008	Student	36	39	16	6	0	2	2	77	7	51

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	26	18	24	17	2	0	39	42	1379
2018	Term	25	30	18	12	8	7	0	59	22	90
2018	Student	38	20	13	10	13	8	0	62	24	40
2017	Indeterminate (permanent)	13	30	16	22	16	3	0	45	39	1710
2017	Term	29	33	14	15	4	4	0	65	20	159
2017	Casual	37	33	6	0	12	6	6	80	13	17
2017	Student	43	30	15	9	0	3	0	75	9	65
2014	Indeterminate (permanent)	7	21	17	25	28	2	0	28	54	1510
2014	Term	20	28	8	22	12	11	0	53	37	54
2014	Casual	26	36	10	6	6	15	0	73	15	57
2014	Student	36	16	16	11	11	5	5	58	25	28
2011	Indeterminate (permanent)	10	30	17	23	17	3	0	41	41	2723
2011	Term	24	35	17	11	9	4	0	61	20	148
2011	Casual	20	44	19	5	1	8	1	72	7	73
2011	Student	31	42	13	8	0	6	0	77	9	48
2011	Governor-in-council appointment	33	33	25	8	0	0	0	67	8	12
2008	Indeterminate (permanent)	16	39	14	20	9	3	0	56	29	3050
2008	Seasonal	20	38	25	8	0	8	0	64	9	13
2008	Term	25	36	15	12	5	7	0	66	18	197
2008	Casual	18	43	15	6	6	12	0	69	14	55
2008	Student	41	35	14	7	0	3	0	78	8	52

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	33	17	16	12	0	0	55	28	1382
2018	Term	24	28	21	18	8	0	1	52	27	91
2018	Student	41	22	10	20	7	0	0	63	27	41
2017	Indeterminate (permanent)	24	34	16	14	12	0	0	58	26	1714
2017	Term	30	37	16	10	8	1	0	67	18	158
2017	Casual	62	17	6	16	0	0	0	79	16	17
2017	Student	38	36	11	11	3	2	0	75	14	66
2014	Indeterminate (permanent)	20	31	18	15	15	0	0	51	31	1513
2014	Term	17	43	31	9	0	0	0	60	9	54
2014	Casual	26	51	17	5	1	0	0	77	7	57
2014	Student	34	57	2	7	0	0	0	91	7	28
2011	Indeterminate (permanent)	19	36	18	15	11	0	0	56	26	2732
2011	Term	30	32	21	6	8	1	1	64	15	150
2011	Casual	36	33	23	4	1	3	0	70	6	73
2011	Student	39	42	15	4	0	0	0	81	4	48
2011	Governor-in-council appointment	31	23	16	14	16	0	0	55	30	13

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	42	14	13	6	67	19	1385
2018	Term	36	35	11	13	4	72	17	91
2018	Student	34	24	20	15	7	59	22	41
2017	Indeterminate (permanent)	28	41	13	12	6	69	18	1713
2017	Term	42	37	9	10	2	80	12	159
2017	Casual	45	33	6	0	16	78	16	17
2017	Student	35	38	15	9	3	73	12	66

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	18	21	21	17	11	2	33	43	1379
2018	Term	15	10	20	14	10	28	4	36	34	91
2018	Student	22	12	10	22	12	22	0	44	44	41
2017	Indeterminate (permanent)	8	19	17	22	16	17	2	33	47	1712
2017	Term	11	16	17	16	8	28	4	40	36	158
2017	Casual	22	12	32	6	0	17	12	47	9	17
2017	Student	27	8	11	10	12	30	2	51	33	66
2014	Indeterminate (permanent)	10	20	18	19	18	13	2	35	43	1514
2014	Term	11	19	17	23	8	23	0	39	40	54
2014	Casual	7	13	17	8	7	45	3	40	29	57
2014	Student	32	9	2	23	14	16	5	51	46	28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	33	13	11	8	0	0	68	19	1377
2018	Term	33	28	19	12	5	1	2	63	17	90
2018	Student	35	30	10	13	10	3	0	67	23	40
2017	Indeterminate (permanent)	36	34	11	10	8	0	0	70	18	1715
2017	Term	41	33	13	4	7	1	1	75	11	159
2017	Casual	62	20	6	12	0	0	0	83	12	17
2017	Student	50	23	8	12	3	2	2	76	16	66
2014	Indeterminate (permanent)	41	32	10	9	8	0	0	73	17	1514
2014	Term	43	31	13	3	2	9	0	81	5	54
2014	Casual	49	17	7	13	0	12	2	77	15	57
2014	Student	52	34	10	5	0	0	0	86	5	28
2011	Indeterminate (permanent)	33	36	14	10	7	0	0	69	17	2732
2011	Term	38	32	20	3	5	1	2	72	8	150
2011	Casual	39	39	15	3	1	0	3	81	4	73
2011	Student	52	27	14	7	0	0	0	79	7	48
2011	Governor-in-council appointment	39	22	8	16	8	0	8	66	25	13
2008	Indeterminate (permanent)	34	36	12	11	7	1	0	70	18	3053
2008	Seasonal	47	23	22	0	8	0	0	70	8	13
2008	Term	32	37	17	10	4	0	0	69	14	198
2008	Casual	27	45	14	9	2	2	2	74	12	55
2008	Student	32	42	11	10	6	0	0	74	16	53

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	38	16	7	4	4	6	70	13	291
2017	Indeterminate (permanent)	25	34	15	12	5	4	5	65	19	339
2014	Indeterminate (permanent)	32	29	15	10	8	1	5	65	19	305

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	47	9	19	8	0	0	63	28	1383
2018	Term	22	41	12	16	8	1	0	64	25	91
2018	Student	32	46	5	5	12	0	0	78	17	41
2017	Indeterminate (permanent)	18	42	11	19	10	0	0	60	29	1711
2017	Term	26	40	9	15	9	0	0	66	25	159
2017	Casual	34	26	17	22	0	0	0	60	22	17
2017	Student	40	37	6	14	3	0	0	77	17	66
2014	Indeterminate (permanent)	17	36	11	21	15	0	0	53	36	1513
2014	Term	27	33	20	12	7	0	0	60	19	54
2014	Casual	9	65	2	23	1	0	0	74	24	57
2014	Student	43	25	22	7	2	0	0	69	9	28
2011	Indeterminate (permanent)	24	39	14	14	8	0	1	64	22	2733
2011	Term	33	35	11	15	5	0	1	69	21	150
2011	Casual	33	43	13	8	1	0	3	78	9	73
2011	Student	33	34	13	12	4	0	4	70	17	48
2011	Governor-in-council appointment	61	31	0	0	8	0	0	92	8	13
2008	Indeterminate (permanent)	25	44	11	13	6	0	1	69	19	3044
2008	Seasonal	45	22	17	8	8	0	0	67	17	13
2008	Term	33	38	10	13	5	0	1	72	18	196
2008	Casual	36	36	10	8	9	0	2	73	18	56
2008	Student	57	26	14	0	2	0	0	84	2	53

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	40	10	8	3	0	80	11	1376
2018	Term	38	38	13	9	1	0	76	10	90
2018	Student	25	18	23	15	20	0	43	35	40
2017	Indeterminate (permanent)	40	41	8	8	3	0	81	11	1713
2017	Term	43	33	14	6	3	0	76	10	159
2017	Casual	51	22	12	0	16	0	73	16	17
2017	Student	21	38	16	12	9	3	61	22	66
2014	Indeterminate (permanent)	40	36	10	8	5	0	76	14	1513
2014	Term	41	43	10	6	0	0	84	6	54
2014	Casual	43	31	17	5	4	0	75	8	57
2014	Student	31	41	16	11	0	0	73	11	28
2011	Indeterminate (permanent)	42	36	9	7	4	0	79	11	2724
2011	Term	48	32	14	5	1	0	80	6	149
2011	Casual	50	26	19	4	1	0	76	6	72
2011	Student	29	24	32	10	2	2	55	13	48
2011	Governor-in-council appointment	92	8	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	41	39	10	6	3	0	81	9	3048
2008	Seasonal	37	38	17	0	0	8	82	0	13
2008	Term	43	34	10	9	5	0	76	14	198
2008	Casual	25	51	17	2	2	3	79	4	56
2008	Student	27	42	23	3	5	0	69	8	53

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	37	7	8	3	0	0	82	11	1362
2018	Term	48	35	8	5	4	0	0	83	9	91
2018	Student	35	35	18	0	13	0	0	70	13	40
2017	Indeterminate (permanent)	47	37	5	7	3	0	0	84	11	1713
2017	Term	49	35	8	6	3	0	0	83	9	159
2017	Casual	73	12	6	0	0	9	0	93	0	17
2017	Student	38	33	14	11	3	0	2	71	14	66
2014	Indeterminate (permanent)	45	36	7	7	5	0	0	81	12	1511
2014	Term	52	37	6	3	2	0	0	89	5	54
2014	Casual	55	30	4	6	4	0	0	86	11	57
2014	Student	48	31	15	5	0	0	0	79	5	28
2011	Indeterminate (permanent)	47	37	6	6	4	0	0	84	10	2732
2011	Term	47	35	11	4	3	0	0	82	7	150
2011	Casual	48	21	19	7	3	0	1	71	10	73
2011	Student	32	36	21	8	2	0	0	68	10	47
2011	Governor-in-council appointment	92	8	0	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	47	39	6	5	3	0	0	86	8	3052
2008	Seasonal	37	30	17	8	0	8	0	73	9	13
2008	Term	43	35	8	7	8	0	0	77	15	198
2008	Casual	36	43	11	7	2	0	1	80	9	56
2008	Student	36	43	12	4	6	0	0	79	9	53

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	28	19	20	15	2	0	45	36	1370
2018	Term	25	25	13	18	6	11	1	57	28	89
2018	Student	27	24	22	12	2	10	2	58	17	41
2017	Indeterminate (permanent)	17	29	17	19	14	3	0	48	35	1716
2017	Term	27	27	18	13	6	8	1	59	22	159
2017	Casual	40	31	23	0	0	0	6	75	0	17
2017	Student	45	35	3	8	0	6	3	88	9	65
2014	Indeterminate (permanent)	11	24	20	22	20	3	0	37	43	1512
2014	Term	12	32	21	15	7	12	0	50	26	54
2014	Casual	27	18	13	4	5	17	18	69	12	57
2014	Student	29	16	19	13	5	5	14	55	22	28
2011	Indeterminate (permanent)	17	31	18	17	14	2	1	50	32	2728
2011	Term	28	31	20	7	5	8	1	65	13	149
2011	Casual	23	25	26	5	4	6	10	58	11	73
2011	Student	29	35	23	4	0	6	2	70	5	47
2011	Governor-in-council appointment	31	30	8	8	16	0	8	66	25	13
2008	Indeterminate (permanent)	21	36	17	15	9	2	1	59	24	3049
2008	Seasonal	14	30	8	23	0	25	0	59	30	13
2008	Term	22	39	17	10	6	4	1	64	18	198
2008	Casual	13	38	14	8	9	12	6	62	20	56
2008	Student	33	39	16	5	0	5	2	78	5	53

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	27	15	17	21	2	2	45	40	1375
2018	Term	20	28	16	16	8	5	7	55	27	90
2018	Student	34	27	5	20	5	5	5	68	27	41
2017	Indeterminate (permanent)	16	25	15	19	21	3	2	43	42	1713
2017	Term	21	26	20	10	15	6	2	51	27	158
2017	Casual	33	26	23	0	6	0	11	67	7	17
2017	Student	32	19	14	9	8	11	8	63	21	65
2014	Indeterminate (permanent)	10	21	17	20	27	3	2	33	49	1514
2014	Term	18	19	23	16	10	14	0	42	31	53
2014	Casual	10	7	14	11	13	17	29	30	44	57
2014	Student	14	18	21	14	7	9	18	43	28	28
2011	Indeterminate (permanent)	10	24	17	18	24	2	4	37	45	2734
2011	Term	18	15	21	15	15	5	9	39	36	149
2011	Casual	9	21	21	9	16	7	16	39	33	73
2011	Student	21	19	10	24	4	9	13	51	36	47
2011	Governor-in-council appointment	8	8	0	8	14	0	62	41	59	13
2008	Indeterminate (permanent)	16	30	15	18	16	2	3	48	35	3050
2008	Seasonal	8	17	8	36	17	8	6	29	61	13
2008	Term	18	27	16	20	9	6	5	50	32	198
2008	Casual	8	19	17	13	12	10	20	39	37	56
2008	Student	25	32	15	10	4	5	9	66	16	53

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	38	12	15	11	0	0	61	27	1375
2018	Term	19	33	22	13	12	0	1	52	25	90
2018	Student	30	30	23	5	13	0	0	60	18	40
2017	Indeterminate (permanent)	25	37	12	15	11	0	0	62	26	1713
2017	Term	35	32	16	10	6	0	1	67	17	158
2017	Casual	45	17	27	0	6	6	0	65	7	17
2017	Student	29	35	13	14	8	0	2	64	22	66
2014	Indeterminate (permanent)	20	35	11	16	18	0	0	55	34	1511
2014	Term	26	46	18	7	3	0	0	72	10	54
2014	Casual	18	48	12	5	4	0	13	77	10	57
2014	Student	27	57	7	7	0	0	2	86	8	28
2011	Indeterminate (permanent)	26	39	13	13	9	0	0	65	22	2721
2011	Term	27	34	21	6	6	1	5	65	12	147
2011	Casual	28	22	31	8	1	0	9	56	11	73
2011	Student	35	29	26	9	2	0	0	64	11	48
2011	Governor-in-council appointment	47	16	22	8	8	0	0	62	16	13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	34	17	13	10	0	0	60	23	1371
2018	Term	24	30	23	13	10	0	1	54	23	87
2018	Student	37	32	15	5	12	0	0	68	17	41
2017	Indeterminate (permanent)	28	34	15	13	11	0	0	62	23	1714
2017	Term	39	31	17	8	4	1	0	71	13	159
2017	Casual	51	22	21	0	6	0	0	73	6	17
2017	Student	29	49	9	6	5	0	2	79	11	65
2014	Indeterminate (permanent)	24	31	15	14	15	0	0	55	30	1514
2014	Term	26	42	20	8	2	2	0	69	10	54
2014	Casual	26	43	24	2	4	0	1	70	6	57
2014	Student	38	45	11	5	0	0	0	84	5	28

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	38	14	13	9	0	0	64	22	1378
2018	Term	34	31	15	14	5	0	1	65	19	90
2018	Student	39	22	27	7	5	0	0	61	12	41
2017	Indeterminate (permanent)	28	37	13	12	10	0	0	65	22	1714
2017	Term	44	35	11	7	3	0	0	79	10	159
2017	Casual	51	22	21	6	0	0	0	73	6	17
2017	Student	46	35	11	6	0	0	2	83	6	66
2014	Indeterminate (permanent)	25	30	15	16	13	0	0	55	29	1511
2014	Term	35	47	10	8	0	0	0	82	8	54
2014	Casual	33	47	19	1	0	0	0	80	1	57
2014	Student	47	46	4	2	0	0	0	93	2	28
2011	Indeterminate (permanent)	31	40	12	11	6	0	0	71	17	2721
2011	Term	46	32	14	7	1	0	0	78	8	150
2011	Casual	38	46	13	1	1	0	0	84	3	73
2011	Student	54	36	6	0	0	2	2	94	0	48
2011	Governor-in-council appointment	55	22	16	0	8	0	0	77	8	13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	36	21	15	10	3	0	53	25	1377
2018	Term	16	32	25	14	5	7	1	52	21	90
2018	Student	33	30	25	5	3	5	0	66	8	40
2017	Indeterminate (permanent)	17	33	21	16	10	4	0	52	26	1715
2017	Term	23	32	22	10	4	8	1	60	16	159
2017	Casual	22	48	17	6	0	6	0	75	7	17
2017	Student	28	33	12	9	8	11	0	68	19	66

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	32	10	10	8	0	0	73	17	1382
2018	Term	50	28	10	8	0	2	1	82	9	91
2018	Student	54	24	17	0	2	0	2	80	3	41
2017	Indeterminate (permanent)	39	34	8	10	9	0	0	73	19	1715
2017	Term	61	26	3	7	1	1	0	88	8	159
2017	Casual	56	33	6	0	0	0	6	94	0	17
2017	Student	60	21	12	5	0	0	2	83	5	66
2014	Indeterminate (permanent)	34	31	11	13	10	0	0	65	24	1512
2014	Term	44	29	16	7	3	0	0	73	10	54
2014	Casual	58	16	6	17	1	0	1	75	19	57
2014	Student	55	28	9	0	0	5	5	90	0	28
2011	Indeterminate (permanent)	37	35	11	9	7	1	1	73	16	2728
2011	Term	41	31	16	8	1	1	2	74	10	150
2011	Casual	49	28	10	4	1	1	7	84	5	73
2011	Student	48	36	10	0	2	0	4	87	2	48
2011	Governor-in-council appointment	39	23	14	0	23	0	0	62	23	13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	26	19	14	15	0	1	52	29	1382
2018	Term	38	26	16	11	5	1	2	66	17	91
2018	Student	73	15	7	2	0	2	0	90	3	41
2017	Indeterminate (permanent)	23	30	19	14	12	0	1	54	27	1712
2017	Term	42	35	11	9	1	1	1	78	11	159
2017	Casual	72	12	11	0	0	0	6	89	0	17
2017	Student	63	35	2	0	0	0	0	98	0	66
2014	Indeterminate (permanent)	23	25	22	11	16	0	1	49	28	1513
2014	Term	32	48	9	3	7	0	2	81	10	54
2014	Casual	39	31	23	4	0	0	3	72	4	57
2014	Student	42	45	13	0	0	0	0	87	0	28
2011	Indeterminate (permanent)	29	28	21	11	10	0	1	57	22	2725
2011	Term	45	35	14	3	1	0	1	81	5	150
2011	Casual	66	32	2	0	0	0	0	98	0	72
2011	Student	61	27	12	0	0	0	0	88	0	48
2011	Governor-in-council appointment	31	23	16	14	8	0	8	59	24	13
2008	Indeterminate (permanent)	27	31	22	11	8	0	1	58	19	3051
2008	Seasonal	67	33	0	0	0	0	0	100	0	13
2008	Term	44	34	14	5	2	0	1	79	7	198
2008	Casual	50	30	15	4	0	0	2	81	4	56
2008	Student	49	34	11	0	2	0	3	86	2	53

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	26	38	36	1379
2018	Term	25	42	33	91
2018	Student	60	15	25	40
2017	Indeterminate (permanent)	22	41	37	1717
2017	Term	22	36	42	159
2017	Casual	49	16	34	17
2017	Student	61	11	29	66
2014	Indeterminate (permanent)	23	40	37	1512
2014	Term	20	23	57	54
2014	Casual	35	30	35	57
2014	Student	48	20	31	28
2011	Indeterminate (permanent)	22	47	31	2727
2011	Term	17	54	28	149
2011	Casual	19	55	26	72
2011	Student	27	42	31	48
2011	Governor-in-council appointment	8	77	16	13

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	19	36	33	6	0	5	355
2018	Term	3	43	5	13	33	4	23
2018	Student	0	8	13	0	79	0	24
2017	Indeterminate (permanent)	23	34	30	7	0	6	389
2017	Term	4	15	11	3	61	6	35
2017	Student	0	3	3	5	90	0	40
2014	Indeterminate (permanent)	26	27	25	12	9999	10	348
2014	Term	7	22	20	7	9999	43	12
2014	Casual	16	0	21	10	9999	53	26
2014	Student	1	5	9	28	9999	57	15
2011	Indeterminate (permanent)	31	21	34	8	9999	6	609
2011	Term	13	16	19	20	9999	31	25
2011	Casual	13	7	7	0	9999	72	15
2011	Student	0	23	0	15	9999	63	13

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	41	8	5	2	0	0	85	7	1381
2018	Term	54	37	7	3	0	0	0	91	3	90
2018	Student	44	39	2	7	5	2	0	85	13	41
2017	Indeterminate (permanent)	41	41	9	5	4	0	0	83	8	1714
2017	Term	54	36	5	4	2	0	0	90	6	158
2017	Casual	56	29	0	0	9	6	0	90	10	17
2017	Student	48	40	11	2	0	0	0	88	2	66
2014	Indeterminate (permanent)	34	35	15	9	6	1	0	70	15	1513
2014	Term	39	48	11	0	1	0	0	87	1	53
2014	Casual	55	38	5	1	1	0	0	93	2	57
2014	Student	48	45	7	0	0	0	0	93	0	28
2011	Indeterminate (permanent)	34	43	12	6	4	1	0	78	10	2732
2011	Term	51	27	13	6	2	0	1	79	8	149
2011	Casual	50	34	14	0	1	1	0	84	1	72
2011	Student	48	34	12	2	2	2	0	83	4	48
2011	Governor-in-council appointment	86	8	6	0	0	0	0	94	0	13
2008	Indeterminate (permanent)	48	38	8	4	2	0	0	87	6	3042
2008	Seasonal	45	47	8	0	0	0	0	92	0	13
2008	Term	52	35	8	3	1	1	0	88	4	198
2008	Casual	49	35	9	4	2	1	0	85	6	56
2008	Student	53	32	14	2	0	0	0	85	2	53

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	44	16	11	5	1	0	68	16	1373
2018	Term	29	48	12	7	0	4	0	81	8	90
2018	Student	34	41	22	2	0	0	0	76	2	41
2017	Indeterminate (permanent)	27	42	15	10	4	1	0	70	15	1716
2017	Term	45	38	8	4	3	2	0	85	6	159
2017	Casual	39	38	6	12	6	0	0	77	17	17
2017	Student	52	37	11	1	0	0	0	88	1	66
2014	Indeterminate (permanent)	13	31	21	20	13	2	0	45	34	1513
2014	Term	29	43	15	9	5	0	0	72	13	54
2014	Casual	37	21	22	2	2	16	0	69	5	57
2014	Student	32	39	13	7	0	0	10	78	7	28
2011	Indeterminate (permanent)	22	42	17	11	6	1	0	65	17	2723
2011	Term	34	40	15	6	2	2	1	76	8	149
2011	Casual	28	41	16	6	0	6	3	76	6	73
2011	Student	25	55	14	4	0	0	2	81	4	48
2011	Governor-in-council appointment	23	39	0	38	0	0	0	62	38	13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	32	33	14	5	1	1	19	48	1381
2018	Term	7	21	38	14	15	1	4	31	30	91
2018	Student	7	15	32	17	20	0	10	41	24	41
2017	Indeterminate (permanent)	18	29	34	13	5	0	2	19	47	1709
2017	Term	9	20	30	19	15	1	6	37	31	158
2017	Casual	18	18	23	12	11	10	7	28	44	16
2017	Student	3	11	36	21	25	0	5	48	15	65
2014	Indeterminate (permanent)	22	32	32	10	3	0	1	13	55	1513
2014	Term	11	18	34	20	6	9	1	29	33	54
2014	Casual	7	12	31	29	14	6	0	47	20	57
2014	Student	7	21	22	25	20	0	5	48	29	28
2011	Indeterminate (permanent)	20	31	29	11	6	1	2	18	52	2716
2011	Term	10	20	26	20	17	2	5	39	33	147
2011	Casual	7	22	23	29	11	0	7	44	31	70
2011	Student	4	6	38	19	25	0	9	47	11	48
2011	Governor-in-council appointment	8	8	30	23	16	0	16	46	18	13
2008	Indeterminate (permanent)	12	30	35	15	6	1	2	21	43	3033
2008	Seasonal	0	9	24	18	27	0	22	58	12	12
2008	Term	7	24	28	23	14	1	4	39	32	192
2008	Casual	3	21	38	21	16	0	0	38	24	56
2008	Student	6	16	37	25	11	0	5	38	23	53

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	25	30	21	8	1	1	30	39	1376
2018	Term	9	17	26	25	17	4	2	45	28	89
2018	Student	2	12	29	17	27	7	5	50	17	41
2017	Indeterminate (permanent)	13	23	32	18	10	2	2	29	37	1708
2017	Term	8	15	27	19	23	3	5	46	25	156
2017	Casual	13	13	12	26	12	17	7	49	35	15
2017	Student	0	11	22	28	33	0	6	64	12	65
2014	Indeterminate (permanent)	24	28	29	12	4	1	1	16	54	1508
2014	Term	8	29	36	13	11	0	3	25	38	53
2014	Casual	8	12	30	9	31	9	1	45	22	56
2014	Student	7	7	22	41	18	0	5	62	15	28
2011	Indeterminate (permanent)	17	23	28	17	9	3	3	27	43	2712
2011	Term	12	17	25	16	18	7	5	38	33	145
2011	Casual	7	8	23	24	20	6	13	53	19	71
2011	Student	6	2	23	23	35	4	6	65	9	48
2011	Governor-in-council appointment	23	8	14	16	23	8	8	46	37	13
2008	Indeterminate (permanent)	9	19	31	24	12	2	3	38	29	3023
2008	Seasonal	8	0	8	22	25	17	20	74	13	13
2008	Term	11	13	23	19	19	6	10	45	28	191
2008	Casual	11	12	31	22	15	9	1	41	25	55
2008	Student	0	9	23	22	33	3	9	63	11	53

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	26	31	17	7	1	2	25	43	1377
2018	Term	9	22	24	17	20	4	6	40	33	90
2018	Student	2	17	22	24	27	5	2	55	21	41
2017	Indeterminate (permanent)	17	25	32	15	7	1	3	24	43	1708
2017	Term	8	13	31	15	22	2	9	42	24	156
2017	Casual	24	26	38	6	0	0	7	7	53	15
2017	Student	6	15	33	19	18	3	6	40	24	65
2014	Indeterminate (permanent)	28	23	27	12	5	2	3	18	54	1508
2014	Term	12	23	29	11	9	10	7	23	41	54
2014	Casual	8	28	18	10	34	1	1	45	37	57
2014	Student	11	14	25	19	27	0	5	48	26	28
2011	Indeterminate (permanent)	21	24	28	13	7	2	4	21	49	2714
2011	Term	16	24	19	14	12	6	10	31	46	146
2011	Casual	10	14	22	20	10	13	12	39	31	71
2011	Student	4	15	23	23	29	2	4	56	20	48
2011	Governor-in-council appointment	16	0	30	23	16	0	16	46	18	13
2008	Indeterminate (permanent)	16	26	29	16	7	2	4	25	44	3027
2008	Seasonal	9	9	45	6	0	9	22	8	26	12
2008	Term	13	18	26	17	14	5	7	35	36	192
2008	Casual	4	18	28	17	12	19	2	36	28	55
2008	Student	5	8	22	28	15	8	14	55	17	52

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	19	34	24	9	1	1	34	32	1368
2018	Term	4	11	26	24	26	4	5	54	17	89
2018	Student	0	5	22	27	37	2	7	70	5	41
2017	Indeterminate (permanent)	13	21	33	21	9	1	2	31	35	1699
2017	Term	4	6	20	31	29	2	7	67	11	157
2017	Casual	6	0	35	24	12	10	12	47	8	16
2017	Student	3	3	25	15	46	0	8	66	7	65
2014	Indeterminate (permanent)	24	19	31	18	6	1	2	24	44	1500
2014	Term	6	10	42	17	13	0	12	34	19	54
2014	Casual	4	4	28	26	32	0	6	62	9	57
2014	Student	9	7	12	41	27	0	5	71	16	28
2011	Indeterminate (permanent)	16	20	32	19	8	1	3	28	38	2703
2011	Term	7	13	27	21	21	2	9	47	23	147
2011	Casual	3	6	26	23	20	10	12	56	11	69
2011	Student	2	4	6	34	43	4	6	86	7	48
2011	Governor-in-council appointment	23	22	0	23	23	0	8	51	49	13
2008	Indeterminate (permanent)	9	18	35	24	10	1	3	35	29	3023
2008	Seasonal	9	0	36	33	0	0	22	42	12	12
2008	Term	8	11	25	25	19	3	9	51	21	190
2008	Casual	6	9	22	32	17	9	5	57	18	55
2008	Student	0	2	19	31	41	0	6	77	2	52

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	27	28	14	6	1	1	21	51	1378
2018	Term	7	19	23	27	19	3	3	48	27	91
2018	Student	0	13	28	18	30	0	13	54	14	40
2017	Indeterminate (permanent)	24	26	26	13	8	1	2	21	52	1709
2017	Term	5	16	22	19	26	3	8	51	24	156
2017	Casual	0	12	30	25	19	0	13	51	14	15
2017	Student	5	8	16	14	40	8	9	65	15	65
2014	Indeterminate (permanent)	37	26	24	8	4	1	1	12	63	1512
2014	Term	11	34	26	16	7	2	4	25	48	54
2014	Casual	6	14	22	14	37	2	5	55	21	57
2014	Student	7	5	21	29	25	5	9	63	13	28
2011	Indeterminate (permanent)	29	26	24	11	7	1	2	18	57	2712
2011	Term	14	19	20	16	19	3	9	40	38	146
2011	Casual	8	7	25	26	18	3	14	53	18	73
2011	Student	4	4	24	24	36	0	9	65	9	47
2011	Governor-in-council appointment	8	8	16	38	23	0	8	66	17	13
2008	Indeterminate (permanent)	17	25	30	17	8	1	3	26	44	3031
2008	Seasonal	0	9	42	36	0	0	13	42	10	12
2008	Term	9	16	27	16	20	2	9	41	29	192
2008	Casual	2	13	20	31	16	6	11	57	18	55
2008	Student	2	4	17	38	23	3	13	73	7	53

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	29	19	9	2	2	29	41	1374
2018	Term	11	16	24	19	21	6	3	44	30	91
2018	Student	10	15	17	22	22	7	7	51	29	41
2017	Indeterminate (permanent)	13	21	30	21	10	3	3	32	36	1707
2017	Term	8	16	22	22	21	3	9	48	27	157
2017	Casual	6	32	7	12	6	23	13	29	60	15
2017	Student	5	18	14	11	30	13	9	53	29	65
2014	Indeterminate (permanent)	16	19	29	22	9	1	4	33	37	1509
2014	Term	11	20	29	21	8	7	5	33	35	54
2014	Casual	15	12	24	7	24	12	6	38	32	56
2014	Student	20	5	13	28	21	9	5	56	28	28
2011	Indeterminate (permanent)	12	20	28	23	12	2	4	37	33	2697
2011	Term	17	19	19	17	14	8	7	36	42	147
2011	Casual	9	18	31	8	14	11	9	27	34	71
2011	Student	10	17	13	17	35	4	4	56	30	48
2011	Governor-in-council appointment	8	16	14	16	23	0	23	51	31	13
2008	Indeterminate (permanent)	11	22	28	21	12	2	3	35	36	3020
2008	Seasonal	9	18	15	18	9	18	13	39	39	12
2008	Term	12	23	19	19	15	5	8	38	40	193
2008	Casual	3	23	30	13	8	17	7	27	34	55
2008	Student	7	4	21	23	26	6	12	60	14	53

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	27	34	13	5	1	1	18	48	1381
2018	Term	7	18	40	19	7	5	5	29	27	91
2018	Student	7	20	32	20	15	5	2	37	29	41
2017	Indeterminate (permanent)	20	28	33	12	6	1	1	17	49	1707
2017	Term	10	13	35	20	12	5	5	35	25	157
2017	Casual	17	33	31	13	0	0	7	14	53	15
2017	Student	5	15	31	23	21	0	5	46	21	64
2014	Indeterminate (permanent)	24	27	31	12	4	1	2	16	52	1505
2014	Term	10	23	42	11	6	2	5	19	36	54
2014	Casual	8	30	9	10	35	1	7	49	41	56
2014	Student	7	18	23	28	14	2	9	46	28	28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	33	10	13	10	1	0	67	23	1379
2018	Term	43	20	4	13	15	5	0	66	29	90
2018	Student	51	24	2	20	2	0	0	76	22	41
2017	Indeterminate (permanent)	39	30	9	11	10	0	0	70	21	1715
2017	Term	49	24	10	7	8	1	0	74	15	159
2017	Casual	57	0	26	6	6	0	6	60	12	17
2017	Student	57	29	0	9	3	2	0	87	13	66
2014	Indeterminate (permanent)	37	32	10	10	11	1	0	69	21	1513
2014	Term	40	37	13	9	1	0	0	77	10	53
2014	Casual	54	18	3	11	1	13	0	83	14	57
2014	Student	46	31	7	16	0	0	0	77	16	28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	37	8	10	4	0	0	79	14	1383
2018	Term	48	37	3	9	2	1	0	86	11	91
2018	Student	51	34	2	10	2	0	0	85	12	41
2017	Indeterminate (permanent)	41	37	9	9	5	0	0	78	13	1711
2017	Term	55	30	6	6	2	0	0	86	8	158
2017	Casual	46	22	6	15	6	0	6	72	22	17
2017	Student	62	27	3	3	0	3	2	94	3	66
2014	Indeterminate (permanent)	36	40	8	11	4	0	0	77	15	1512
2014	Term	44	42	5	8	1	0	0	85	9	54
2014	Casual	70	19	5	3	0	0	3	92	3	57
2014	Student	59	13	16	7	5	0	0	72	11	28

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	39	14	6	4	1	0	76	10	1381
2018	Term	33	38	9	7	4	7	2	78	12	91
2018	Student	41	29	17	7	2	2	0	73	10	41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	38	14	5	3	2	0	77	8	1377
2018	Term	42	29	12	6	1	9	1	79	8	91
2018	Student	49	34	5	10	2	0	0	83	12	41
2017	Indeterminate (permanent)	36	36	16	5	4	3	0	74	9	1711
2017	Term	45	26	13	5	3	7	1	77	9	158
2017	Casual	44	9	23	0	6	12	6	65	7	17
2017	Student	53	29	8	2	0	5	5	90	2	65
2014	Indeterminate (permanent)	34	35	19	4	3	5	0	73	7	1511
2014	Term	40	35	15	4	1	4	0	78	6	54
2014	Casual	58	14	12	3	1	10	1	82	5	57
2014	Student	44	31	11	2	0	7	5	85	2	28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	42	13	6	3	2	0	77	9	1377
2018	Term	44	33	10	3	3	6	0	83	6	90
2018	Student	50	35	10	3	0	3	0	87	3	40
2017	Indeterminate (permanent)	35	40	13	8	3	2	0	76	11	1715
2017	Term	55	31	6	4	3	1	0	87	7	158
2017	Casual	51	27	11	6	0	6	0	82	7	17
2017	Student	59	25	11	2	0	2	2	87	2	66
2014	Indeterminate (permanent)	32	41	13	8	4	3	0	75	12	1514
2014	Term	49	31	15	3	0	2	0	82	3	54
2014	Casual	70	16	8	2	1	2	0	88	4	57
2014	Student	60	25	9	2	5	0	0	84	7	28
2011	Indeterminate (permanent)	26	40	18	7	5	3	0	69	12	2719
2011	Term	34	42	14	5	2	3	0	79	7	150
2011	Casual	34	51	8	3	3	1	0	86	6	73
2011	Student	56	33	8	2	0	0	0	89	2	48
2011	Governor-in-council appointment	42	25	25	8	0	0	0	67	8	12

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	39	10	6	3	0	80	9	1377
2018	Term	60	31	6	2	1	0	90	4	91
2018	Student	73	20	2	2	2	0	93	5	41
2017	Indeterminate (permanent)	40	38	9	8	4	0	79	12	1711
2017	Term	66	22	5	5	2	0	88	7	159
2017	Casual	71	23	6	0	0	0	94	0	17
2017	Student	77	18	2	3	0	0	95	3	66
2014	Indeterminate (permanent)	32	40	12	9	7	0	72	16	1511
2014	Term	66	28	3	3	0	0	94	3	54
2014	Casual	76	21	1	2	0	0	97	2	57
2014	Student	57	36	2	5	0	0	93	5	28
2011	Indeterminate (permanent)	32	41	14	8	5	0	73	13	2713
2011	Term	52	29	13	3	2	1	81	5	148
2011	Casual	52	36	10	1	1	0	88	3	72
2011	Student	68	32	0	0	0	0	100	0	47
2011	Governor-in-council appointment	67	25	0	0	8	0	92	8	12
2008	Indeterminate (permanent)	36	42	11	7	3	1	79	10	3048
2008	Seasonal	47	53	0	0	0	0	100	0	13
2008	Term	42	40	11	5	1	1	82	7	196
2008	Casual	39	47	8	5	0	1	86	6	56
2008	Student	70	29	2	0	0	0	98	0	52

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	31	20	14	10	4	2	54	25	1382
2018	Term	25	24	19	9	10	6	8	57	22	91
2018	Student	34	20	22	5	5	15	0	63	11	41
2017	Indeterminate (permanent)	24	31	16	11	12	5	2	58	25	1713
2017	Term	38	26	12	7	7	5	5	71	16	159
2017	Casual	44	12	15	0	6	6	17	73	8	17
2017	Student	43	14	12	6	3	14	7	73	12	66
2014	Indeterminate (permanent)	26	28	18	11	11	4	2	57	24	1511
2014	Term	26	31	18	9	3	12	0	65	14	54
2014	Casual	23	24	21	3	0	3	27	67	4	57
2014	Student	39	28	13	0	9	4	7	75	10	28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	41	14	11	6	2	0	68	17	1373
2018	Term	36	30	10	7	10	7	1	71	18	90
2018	Student	34	24	12	22	2	2	2	62	26	41
2017	Indeterminate (permanent)	34	36	12	10	6	2	1	71	16	1711
2017	Term	39	33	9	7	7	3	2	76	15	159
2017	Casual	51	26	6	0	6	11	0	87	7	17
2017	Student	49	20	11	8	6	5	2	74	15	66
2014	Indeterminate (permanent)	33	37	15	6	6	2	1	72	13	1512
2014	Term	42	30	13	15	0	0	0	72	15	54
2014	Casual	47	29	11	9	1	2	1	78	11	57
2014	Student	47	21	13	2	9	2	5	73	12	28
2011	Indeterminate (permanent)	34	36	12	9	5	3	1	73	14	2719
2011	Term	40	30	7	14	3	4	2	75	18	148
2011	Casual	40	30	11	6	3	11	0	78	10	72
2011	Student	33	29	15	14	2	4	2	67	17	48
2011	Governor-in-council appointment	45	23	0	8	23	0	0	69	31	13
2008	Indeterminate (permanent)	34	37	12	9	4	4	1	74	14	3048
2008	Seasonal	23	39	14	17	0	8	0	67	18	13
2008	Term	37	29	11	8	5	7	3	73	14	198
2008	Casual	27	28	9	15	5	15	1	65	24	55
2008	Student	46	22	17	8	2	5	0	71	11	53

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	37	21	10	5	1	64	15	1368
2018	Term	38	35	9	12	2	4	76	15	88
2018	Student	41	34	17	2	0	5	79	3	41

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	21	14	16	7	1	44	34	1376
2018	Term	19	18	23	11	13	13	1	44	29	90
2018	Student	32	17	15	12	7	15	2	59	24	41
2017	Indeterminate (permanent)	17	24	17	19	14	8	2	45	36	1715
2017	Term	20	19	22	12	14	12	2	45	30	158
2017	Casual	23	6	17	0	16	17	22	47	25	17
2017	Student	36	18	11	3	8	19	6	71	14	66
2014	Indeterminate (permanent)	15	25	17	19	15	8	2	44	38	1512
2014	Term	21	25	14	16	5	15	4	57	26	54
2014	Casual	11	18	15	4	3	23	26	56	13	56
2014	Student	27	20	16	14	5	7	12	58	23	28
2011	Indeterminate (permanent)	16	25	20	17	13	8	2	45	33	2727
2011	Term	16	25	20	13	7	13	6	51	24	149
2011	Casual	23	28	23	4	4	10	8	62	10	72
2011	Student	23	29	16	2	2	24	4	71	6	48
2011	Governor-in-council appointment	23	8	6	16	23	8	16	41	51	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	17	83	1382
2018	Term	17	83	90
2018	Casual	0	100	12

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	51	231

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	231

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	231

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	231

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	231

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	231

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	231

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	231

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	231

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	231

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	231

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	231

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	231

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Term	0	15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	231

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	231

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	231

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	231

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	231

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	230

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	230

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	230

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	230

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	230

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	230

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	230

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	230

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	230

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	213

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	213

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	213

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	213

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	213

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	213

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	213

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	213

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	213

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	213

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	213

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	213

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	213

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	213

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	213

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	17	26	10	9	23	3	41	25	1383
2018	Term	19	15	22	3	5	30	5	54	12	90
2018	Student	27	15	10	0	5	37	7	74	9	41
2017	Indeterminate (permanent)	12	17	21	8	10	26	7	43	26	1715
2017	Term	19	6	22	5	3	27	18	46	14	159
2017	Casual	33	6	20	0	6	22	12	60	9	17
2017	Student	32	6	8	3	0	36	16	78	6	66
2014	Indeterminate (permanent)	11	16	25	8	8	27	4	40	24	1512
2014	Term	14	17	21	5	3	31	10	52	13	54
2014	Casual	10	11	15	1	0	49	15	57	3	57
2014	Student	25	25	7	0	5	25	14	82	7	28

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	19	11	5	7	1	62	18	1381
2018	Term	37	32	9	7	2	12	1	79	11	90
2018	Student	29	22	24	5	0	20	0	64	6	41
2017	Indeterminate (permanent)	24	29	20	7	7	11	1	61	16	1713
2017	Term	38	20	19	5	2	13	3	69	8	159
2017	Casual	48	17	6	12	0	11	6	79	14	17
2017	Student	47	17	12	2	0	20	2	82	2	66
2014	Indeterminate (permanent)	19	28	22	10	7	14	1	55	20	1510
2014	Term	31	22	19	3	3	17	5	68	8	54
2014	Casual	44	10	14	2	0	29	1	77	3	57
2014	Student	36	34	9	0	5	11	5	84	5	28
2011	Indeterminate (permanent)	29	37	17	8	4	6	0	70	12	2709
2011	Term	42	32	13	3	1	7	1	82	4	149
2011	Casual	40	31	14	1	4	10	0	79	6	72
2011	Student	46	28	13	2	0	9	2	84	2	47
2011	Governor-in-council appointment	47	22	0	16	16	0	0	69	31	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	1375
2018	Term	5	95	91
2018	Casual	0	100	12

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	110

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	81	110

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	110

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	110

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	111

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	111

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	111

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	111

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	111

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	111

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	111

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	111

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	111

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	111

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	111

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	111

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	111

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	111

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	111

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	111

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	111

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	111

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	93

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	93

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	93

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	93

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	93

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	93

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	93

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	63	93

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	93

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	93

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	18	27	5	4	27	3	48	13	1381
2018	Term	19	12	21	3	1	37	7	54	8	91
2018	Student	27	15	10	2	2	32	12	74	9	41
2017	Indeterminate (permanent)	15	16	24	3	3	33	6	50	11	1716
2017	Term	20	13	17	2	1	35	12	62	6	159
2017	Casual	17	6	38	0	0	28	11	38	0	17
2017	Student	33	14	3	2	0	30	18	91	3	66
2014	Indeterminate (permanent)	13	15	27	3	4	33	5	46	10	1512
2014	Term	22	12	27	0	0	28	11	56	0	54
2014	Casual	17	10	18	1	0	45	10	58	3	57
2014	Student	23	23	2	0	0	31	21	95	0	28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	31	22	6	4	9	1	65	10	1379
2018	Term	39	33	7	5	1	14	1	85	7	90
2018	Student	34	20	17	2	0	24	2	73	3	41
2017	Indeterminate (permanent)	28	29	19	4	3	15	2	69	9	1716
2017	Term	40	30	13	2	2	11	2	81	4	159
2017	Casual	28	27	23	0	0	22	0	71	0	17
2017	Student	46	31	2	2	2	14	5	94	4	65
2014	Indeterminate (permanent)	23	27	25	4	3	17	1	61	9	1510
2014	Term	34	20	34	0	0	9	3	61	0	54
2014	Casual	42	26	13	0	0	13	5	84	0	56
2014	Student	32	30	20	0	0	12	6	76	0	26
2011	Indeterminate (permanent)	34	39	14	4	2	7	0	79	6	2717
2011	Term	46	31	11	5	1	5	2	82	6	150
2011	Casual	41	37	9	1	1	10	0	86	3	73
2011	Student	55	28	6	0	0	9	2	93	0	47
2011	Governor-in-council appointment	47	30	16	0	8	0	0	77	8	13

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	54	25	10	5	6	0	79	11	1371
2018	Term	53	30	9	5	2	1	84	7	90
2018	Student	60	20	10	5	3	3	82	8	40
2017	Indeterminate (permanent)	55	23	11	5	6	1	79	10	1713
2017	Term	66	23	6	2	3	1	90	5	159
2017	Casual	82	6	6	6	0	0	88	6	17
2017	Student	76	12	8	5	0	0	88	5	66

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	39	9	4	3	0	0	84	7	1374
2018	Term	52	33	10	6	0	0	0	85	6	91
2018	Student	56	34	5	2	0	2	0	93	3	41
2017	Indeterminate (permanent)	43	39	9	5	3	1	0	82	9	1714
2017	Term	49	39	7	4	1	0	0	88	5	159
2017	Casual	51	31	12	0	0	0	6	88	0	17
2017	Student	39	45	6	8	2	0	0	85	9	66

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	34	15	15	12	0	58	27	1382
2018	Term	38	36	12	4	7	2	76	11	91
2018	Student	46	37	5	7	2	2	85	10	41
2017	Indeterminate (permanent)	18	39	14	15	13	1	57	29	1712
2017	Term	36	40	9	11	4	1	76	15	159
2017	Casual	23	39	26	0	6	6	66	7	17
2017	Student	31	45	9	11	0	5	79	11	66

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	26	22	13	20	1	45	33	1383
2018	Term	12	25	21	22	19	0	37	41	89
2018	Student	20	27	17	17	20	0	46	37	41
2017	Indeterminate (permanent)	18	21	19	17	23	1	40	41	1711
2017	Term	9	28	29	17	17	0	38	34	159
2017	Casual	24	6	22	17	25	6	31	45	17
2017	Student	25	15	19	19	20	2	41	40	66

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	23	26	19	20	0	34	39	1382
2018	Term	11	40	27	13	9	1	51	22	89
2018	Student	34	37	22	5	0	2	73	5	41
2017	Indeterminate (permanent)	12	22	26	19	21	1	34	40	1709
2017	Term	30	30	26	9	4	0	60	13	159
2017	Casual	56	28	11	5	0	0	84	5	17
2017	Student	40	34	23	0	2	2	75	2	66

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	28	27	15	11	1	46	27	1372
2018	Term	24	37	19	11	4	5	64	16	89
2018	Student	54	24	5	10	2	5	82	13	41
2017	Indeterminate (permanent)	18	27	24	15	13	3	46	29	1703
2017	Term	43	31	16	5	2	3	76	7	159
2017	Casual	66	28	6	0	0	0	94	0	17
2017	Student	57	12	19	5	0	7	74	5	66

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	21	23	19	24	0	0	33	43	1372
2018	Term	22	34	18	12	12	1	2	57	25	89
2018	Student	32	37	15	10	7	0	0	68	17	41
2017	Indeterminate (permanent)	12	22	22	19	24	0	1	34	43	1712
2017	Term	27	30	14	19	8	1	1	58	27	159
2017	Casual	50	33	5	12	0	0	0	83	12	17
2017	Student	38	22	21	13	3	0	3	62	16	65

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	23	12	5	4	0	8	77	10	1372
2018	Term	51	22	11	5	1	2	8	81	7	89
2018	Student	59	22	2	2	0	0	15	94	3	41
2017	Indeterminate (permanent)	45	24	12	5	4	0	11	77	10	1707
2017	Term	67	12	4	2	1	1	13	92	4	159
2017	Casual	78	6	5	0	0	0	11	94	0	17
2017	Student	72	17	3	0	0	0	8	97	0	65

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	26	23	11	12	1	54	23	1379
2018	Term	35	31	17	7	7	3	68	14	89
2018	Student	48	25	15	8	5	0	73	13	40
2017	Indeterminate (permanent)	25	30	22	13	10	0	56	22	1707
2017	Term	48	23	17	6	6	0	71	12	157
2017	Casual	66	17	6	0	6	6	88	6	17
2017	Student	48	29	20	2	1	0	77	3	65

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	39	22	11	8	1	1	59	19	1377
2018	Term	31	32	21	6	5	1	4	67	11	89
2018	Student	44	34	10	5	2	0	5	82	8	41
2017	Indeterminate (permanent)	22	33	23	12	8	0	1	56	20	1709
2017	Term	39	39	15	5	2	0	1	79	7	157
2017	Casual	60	17	12	6	0	0	6	82	6	17
2017	Student	47	30	14	5	1	2	2	80	6	66

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	31	28	18	10	0	1	44	29	1378
2018	Term	28	37	18	10	5	2	1	67	15	89
2018	Student	37	34	17	5	2	0	5	74	8	41
2017	Indeterminate (permanent)	15	28	26	16	12	1	1	45	29	1705
2017	Term	35	34	20	7	4	1	0	69	11	157
2017	Casual	43	22	17	6	6	0	6	69	12	17
2017	Student	45	30	17	6	2	0	2	75	7	66

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	30	25	13	9	0	1	53	22	1377
2018	Term	34	29	23	7	5	1	1	64	12	90
2018	Student	38	15	35	8	3	0	3	54	10	40
2017	Indeterminate (permanent)	22	31	23	13	9	1	1	54	23	1706
2017	Term	39	32	20	5	4	0	0	71	9	157
2017	Casual	45	11	29	0	15	0	0	56	15	17
2017	Student	24	31	30	12	2	0	2	56	14	66

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	29	25	15	13	0	1	46	28	1376
2018	Term	28	33	24	8	6	1	0	61	15	90
2018	Student	41	27	20	10	0	0	2	70	10	41
2017	Indeterminate (permanent)	20	28	22	16	13	0	1	49	29	1701
2017	Term	36	30	21	8	5	0	1	66	13	157
2017	Casual	35	34	15	17	0	0	0	68	17	17
2017	Student	29	42	26	2	0	0	2	72	2	66

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	25	13	7	7	0	1	73	14	1374
2018	Term	53	24	13	3	4	1	2	80	7	90
2018	Student	56	20	15	7	0	0	2	78	8	41
2017	Indeterminate (permanent)	49	23	14	7	5	0	1	74	12	1713
2017	Term	67	19	8	3	3	0	1	87	6	159
2017	Casual	72	17	11	0	0	0	0	89	0	17
2017	Student	67	15	13	3	0	0	2	83	3	66

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	66	15	8	4	4	0	4	84	8	1366
2018	Term	72	10	6	1	1	3	7	91	2	90
2018	Student	78	10	2	0	0	0	10	97	0	41

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	66	15	8	3	5	1	2	83	8	1371
2018	Term	71	16	5	0	4	1	3	90	5	90
2018	Student	78	3	10	0	0	0	10	89	0	40
2017	Indeterminate (permanent)	71	13	6	3	3	1	2	86	7	1712
2017	Term	77	10	6	3	1	0	4	91	4	159
2017	Casual	88	6	0	0	6	0	0	94	6	17
2017	Student	75	14	5	2	0	0	5	94	2	66

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	27	13	4	3	1	81	6	1380
2018	Term	61	24	9	3	2	0	85	5	90
2018	Student	70	15	8	3	3	3	87	5	40
2017	Indeterminate (permanent)	52	30	10	3	3	1	83	6	1711
2017	Term	68	24	5	1	0	3	94	1	158
2017	Casual	73	15	6	0	6	0	88	6	17
2017	Student	77	17	2	0	0	5	98	0	66

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	22	11	7	7	0	1	76	13	1371
2018	Term	70	16	5	3	5	0	0	87	8	89
2018	Student	70	13	10	0	3	3	3	87	3	40
2017	Indeterminate (permanent)	59	21	8	5	5	0	1	81	11	1701
2017	Term	76	12	6	3	0	1	3	91	3	159
2017	Casual	88	6	0	6	0	0	0	94	6	17
2017	Student	81	8	6	0	0	0	5	94	0	66

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	12	6	2	0	0	32	88	4	1370
2018	Term	61	5	0	0	0	0	34	100	0	89
2018	Student	73	0	0	0	0	0	28	100	0	40
2017	Indeterminate (permanent)	51	11	4	2	1	0	31	89	4	1711
2017	Term	67	1	1	0	0	1	30	98	0	159
2017	Casual	72	0	6	0	0	0	23	93	0	17
2017	Student	72	6	2	0	0	0	20	98	0	65

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	57	22	10	4	3	0	4	82	7	1375
2018	Term	67	18	6	0	1	1	6	92	1	89
2018	Student	83	3	8	0	0	0	8	92	0	40
2017	Indeterminate (permanent)	59	20	9	3	2	0	6	85	6	1704
2017	Term	70	15	6	2	1	1	6	91	3	157
2017	Casual	83	12	0	0	0	0	6	100	0	17
2017	Student	80	8	3	3	0	0	6	93	3	65

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	75	15	4	2	1	0	3	93	3	1380
2018	Term	11	10	19	22	36	0	1	22	59	89
2018	Student	33	23	28	3	15	0	0	55	18	40
2017	Indeterminate (permanent)	69	18	6	2	2	1	4	90	4	1715
2017	Term	8	14	16	24	36	1	1	22	61	159
2017	Casual	37	6	23	12	5	6	11	51	20	17
2017	Student	49	18	17	10	5	0	2	68	14	66

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	32	13	4	2	2	81	6	1376
2018	Term	45	33	12	4	5	1	79	9	90
2018	Student	53	28	15	0	3	3	82	3	40
2017	Indeterminate (permanent)	51	30	11	4	2	2	83	6	1712
2017	Term	54	29	9	3	3	1	84	6	159
2017	Casual	72	11	11	0	0	6	88	0	17
2017	Student	58	17	17	5	0	3	78	5	66

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	29	34	16	9	0	41	25	1383
2018	Term	14	39	34	10	2	0	53	12	91
2018	Student	29	46	20	5	0	0	76	5	41
2017	Indeterminate (permanent)	9	27	39	16	9	0	36	25	1713
2017	Term	15	39	31	6	7	1	55	14	158
2017	Casual	34	28	32	6	0	0	62	6	17
2017	Student	29	41	24	3	3	0	70	6	66

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	35	18	6	0	0	24	41	1369
2018	Term	3	18	52	19	7	0	0	26	22	88
2018	Student	2	17	27	39	15	0	0	54	20	41
2017	Indeterminate (permanent)	13	27	37	16	7	0	0	23	40	1709
2017	Term	6	16	38	25	14	0	1	40	22	156
2017	Casual	16	6	33	11	23	0	12	38	24	17
2017	Student	5	10	36	29	19	2	0	49	15	66

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	26	21	12	14	1	0	27	73	1380
2018	Term	16	28	34	11	9	0	1	17	83	91
2018	Student	29	29	20	10	10	0	2	30	70	41
2017	Indeterminate (permanent)	25	22	20	13	18	2	0	25	75	1714
2017	Term	16	25	28	16	11	4	1	16	84	159
2017	Casual	17	29	17	6	31	0	0	17	83	17
2017	Student	23	26	14	15	19	2	2	24	76	66

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	1008
2018	Term	43	74
2018	Student	46	28
2017	Indeterminate (permanent)	21	1243
2017	Term	40	126
2017	Casual	45	14
2017	Student	60	49

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	1008
2018	Term	41	74
2018	Student	54	28
2017	Indeterminate (permanent)	38	1243
2017	Term	30	126
2017	Casual	47	14
2017	Student	50	49

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	1008
2018	Term	29	74
2018	Student	50	28
2017	Indeterminate (permanent)	18	1243
2017	Term	18	126
2017	Casual	20	14
2017	Student	35	49

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	1008
2018	Term	24	74
2018	Student	11	28
2017	Indeterminate (permanent)	49	1243
2017	Term	27	126
2017	Casual	11	14
2017	Student	22	49

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	1008
2018	Term	7	74
2018	Student	4	28
2017	Indeterminate (permanent)	6	1243
2017	Term	0	126
2017	Casual	0	14
2017	Student	2	49

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	1008
2018	Term	19	74
2018	Student	18	28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	1008
2018	Term	37	74
2018	Student	29	28
2017	Indeterminate (permanent)	40	1243
2017	Term	50	126
2017	Casual	42	14
2017	Student	28	49

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	3	35	21	12	5	23	976
2018	Term	3	44	26	11	3	13	73
2018	Student	0	65	23	8	0	4	26
2017	Indeterminate (permanent)	4	41	22	11	6	16	1234
2017	Term	4	52	22	14	3	5	126
2017	Casual	0	66	28	0	0	7	14
2017	Student	9	49	14	18	1	9	47

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	30	70	1003
2018	Term	37	63	74
2018	Student	43	57	28

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	17	16	10	12	1	6	60	23	1377
2018	Term	36	17	17	8	9	5	8	61	19	90
2018	Student	41	22	12	5	0	0	20	79	6	41

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	21	18	20	28	1	4	31	50	998
2018	Term	13	22	15	22	24	0	4	36	48	75
2018	Student	25	36	18	11	7	0	4	63	19	28
2017	Indeterminate (permanent)	9	21	12	19	30	2	7	33	54	1249
2017	Term	16	27	17	15	19	3	2	46	36	127
2017	Casual	20	20	7	20	32	0	0	40	52	14
2017	Student	23	29	10	8	24	0	6	56	34	49

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	3	12	13	18	49	1	4	15	70	1000
2018	Term	4	11	14	25	41	1	4	16	70	75
2018	Student	7	25	18	25	21	4	0	33	48	28
2017	Indeterminate (permanent)	3	7	10	18	54	2	6	11	78	1248
2017	Term	4	12	14	16	51	1	3	16	69	127
2017	Casual	21	20	0	7	46	0	7	44	56	14
2017	Student	10	15	8	22	34	0	11	28	63	49

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 77. What is your current employee status?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored