2018 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 43 12 8 4 0 0 76 12 744
2018 PM-01 40 40 10 10 0 0 0 80 10 20
2018 PM-02 31 42 13 10 5 0 0 73 15 62
2018 PM-03 27 39 14 14 6 0 0 66 20 71
2018 PM-04 35 41 11 9 4 0 0 76 13 246
2018 PM-05 30 49 12 5 5 0 0 79 10 222
2018 PM-06 40 40 9 6 6 0 0 80 11 108

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 37 13 14 11 0 0 62 26 746
2018 PM-01 25 35 10 20 10 0 0 60 30 20
2018 PM-02 28 30 22 10 8 0 2 59 19 60
2018 PM-03 17 36 18 14 15 0 0 53 29 72
2018 PM-04 25 36 14 16 9 0 0 61 25 245
2018 PM-05 22 40 11 15 11 0 0 62 27 226
2018 PM-06 31 40 7 7 14 0 0 71 21 108

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 36 10 4 2 0 0 85 6 743
2018 PM-01 56 33 11 0 0 0 0 89 0 18
2018 PM-02 57 26 11 2 3 0 0 84 5 61
2018 PM-03 44 38 11 4 3 0 0 82 7 72
2018 PM-04 46 36 10 6 2 0 0 82 8 244
2018 PM-05 46 41 8 3 1 0 0 87 4 226
2018 PM-06 56 31 7 3 3 0 0 87 6 107

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 39 13 8 4 0 0 75 12 747
2018 PM-01 50 40 5 5 0 0 0 90 5 20
2018 PM-02 48 31 10 10 2 0 0 79 11 61
2018 PM-03 36 39 11 7 7 0 0 75 14 72
2018 PM-04 36 36 15 9 4 0 0 73 13 245
2018 PM-05 32 43 14 7 4 0 0 76 10 226
2018 PM-06 43 36 8 7 6 0 0 79 13 108

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 32 20 13 11 1 0 55 25 744
2018 PM-01 40 35 15 5 5 0 0 75 10 20
2018 PM-02 29 32 23 8 8 0 0 61 16 62
2018 PM-03 24 38 15 13 11 0 0 61 24 72
2018 PM-04 21 31 19 15 12 1 0 53 27 243
2018 PM-05 23 30 18 16 12 0 0 54 29 225
2018 PM-06 22 35 25 9 7 1 0 58 17 107

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 35 18 15 9 0 0 59 24 743
2018 PM-01 35 45 15 5 0 0 0 80 5 20
2018 PM-02 26 42 19 11 2 0 0 68 13 62
2018 PM-03 22 39 15 15 8 0 0 61 24 72
2018 PM-04 21 33 20 16 9 1 0 55 25 243
2018 PM-05 24 33 16 17 10 0 0 57 27 225
2018 PM-06 23 39 17 11 9 0 0 63 21 107

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 26 20 14 13 2 1 52 27 747
2018 PM-01 40 25 15 10 5 0 5 68 16 20
2018 PM-02 29 32 16 8 10 5 0 64 19 62
2018 PM-03 26 23 30 14 7 0 0 49 21 73
2018 PM-04 22 24 19 15 16 3 1 48 32 244
2018 PM-05 23 26 21 15 12 3 0 51 28 226
2018 PM-06 31 28 17 14 10 0 0 59 24 107
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 28 15 10 7 1 0 68 17 736
2018 PM-01 25 55 5 10 5 0 0 80 15 20
2018 PM-02 31 29 24 13 2 2 0 61 15 62
2018 PM-03 42 28 11 11 8 0 0 69 19 72
2018 PM-04 42 28 15 6 7 1 0 71 13 241
2018 PM-05 39 26 14 11 8 1 1 66 20 218
2018 PM-06 43 27 15 10 6 0 0 69 16 108

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 29 12 13 9 0 0 66 22 736
2018 PM-01 25 55 10 0 10 0 0 80 10 20
2018 PM-02 34 29 16 21 0 0 0 63 21 62
2018 PM-03 38 32 11 10 10 0 0 69 19 72
2018 PM-04 38 28 12 12 10 0 0 66 22 242
2018 PM-05 34 27 12 14 11 0 0 62 25 218
2018 PM-06 41 29 8 15 7 0 0 70 21 107

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 28 12 11 8 1 0 70 19 739
2018 PM-01 40 40 10 5 5 0 0 80 10 20
2018 PM-02 40 31 16 10 2 0 2 72 11 62
2018 PM-03 44 29 7 10 10 0 0 74 19 72
2018 PM-04 41 28 10 13 7 1 0 69 20 243
2018 PM-05 39 27 13 9 10 1 0 68 19 219
2018 PM-06 43 28 11 12 6 0 0 70 19 108

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 32 18 14 11 3 0 56 26 748
2018 PM-01 25 30 25 5 10 5 0 58 16 20
2018 PM-02 16 45 18 11 6 3 0 63 18 62
2018 PM-03 21 34 14 15 12 4 0 57 29 73
2018 PM-04 23 27 22 15 11 2 0 52 26 245
2018 PM-05 19 36 13 18 12 3 0 57 30 226
2018 PM-06 27 33 19 11 8 2 0 61 20 107

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 30 17 17 14 1 0 52 31 748
2018 PM-01 26 32 26 5 11 0 0 58 16 19
2018 PM-02 21 32 21 11 11 3 0 55 23 62
2018 PM-03 15 34 16 15 19 0 0 49 34 73
2018 PM-04 24 27 20 15 13 0 0 51 28 246
2018 PM-05 18 31 13 22 14 2 0 50 36 226
2018 PM-06 23 34 15 16 11 1 0 58 27 107

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 29 21 19 16 3 0 42 36 748
2018 PM-01 25 25 25 10 15 0 0 50 25 20
2018 PM-02 15 37 24 5 15 5 0 54 20 62
2018 PM-03 11 24 18 24 21 3 0 36 46 72
2018 PM-04 14 26 25 19 13 2 0 41 33 245
2018 PM-05 8 32 15 25 16 3 0 42 42 226
2018 PM-06 10 35 21 19 14 1 0 46 33 108

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 29 16 25 18 1 0 40 44 750
2018 PM-01 20 25 20 25 10 0 0 45 35 20
2018 PM-02 11 26 26 23 11 3 0 38 35 62
2018 PM-03 6 29 13 24 29 0 0 35 53 72
2018 PM-04 13 24 18 27 16 1 0 38 44 246
2018 PM-05 7 29 15 27 20 2 0 37 48 227
2018 PM-06 15 43 10 18 15 0 0 57 32 108
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 34 16 15 13 1 0 56 28 743
2018 PM-01 20 30 20 20 10 0 0 50 30 20
2018 PM-02 27 34 18 13 8 0 0 61 21 62
2018 PM-03 15 32 22 8 22 0 0 47 31 72
2018 PM-04 22 35 15 17 10 0 0 58 27 244
2018 PM-05 22 36 13 15 12 0 0 59 27 223
2018 PM-06 28 26 19 10 16 1 0 55 26 107

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 38 13 15 11 0 0 60 26 746
2018 PM-01 42 42 11 0 5 0 0 84 5 19
2018 PM-02 26 42 11 13 8 0 0 68 21 62
2018 PM-03 18 44 13 14 11 0 0 63 25 72
2018 PM-04 23 38 10 18 12 0 0 60 29 245
2018 PM-05 17 40 13 18 12 0 0 57 30 225
2018 PM-06 31 31 21 6 11 0 0 61 18 108

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 20 22 18 19 10 2 33 42 747
2018 PM-01 10 15 25 35 10 0 5 26 47 20
2018 PM-02 8 20 20 20 20 11 2 32 45 61
2018 PM-03 7 21 10 21 26 15 1 33 56 73
2018 PM-04 9 16 28 16 17 11 2 29 39 244
2018 PM-05 6 21 17 19 24 11 2 31 49 226
2018 PM-06 17 31 26 13 8 4 2 50 23 108

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 32 32 14 11 10 0 0 65 21 739
2018 PM-01 20 30 30 10 10 0 0 50 20 20
2018 PM-02 34 35 16 10 5 0 0 69 15 62
2018 PM-03 24 40 18 10 8 0 0 64 18 72
2018 PM-04 37 29 13 12 9 0 0 65 21 243
2018 PM-05 30 35 11 10 13 0 0 65 23 219
2018 PM-06 35 31 16 10 7 0 0 67 18 108

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 33 18 15 10 2 4 55 26 223
2018 PM-04 27 24 12 21 15 0 0 52 36 33
2018 PM-05 14 35 19 14 12 2 5 52 28 81
2018 PM-06 22 34 20 13 6 1 3 58 20 93

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 42 12 20 11 0 0 58 30 746
2018 PM-01 35 40 10 10 5 0 0 75 15 20
2018 PM-02 18 39 8 26 10 0 0 56 35 62
2018 PM-03 12 42 11 23 11 0 0 55 34 73
2018 PM-04 13 41 12 24 10 0 0 54 34 244
2018 PM-05 14 40 14 19 12 0 0 54 31 224
2018 PM-06 23 54 11 5 7 0 0 77 12 108

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 41 11 7 4 0 0 78 11 747
2018 PM-01 40 35 15 5 5 0 0 75 10 20
2018 PM-02 26 48 11 10 3 2 0 75 13 62
2018 PM-03 30 49 10 7 4 0 0 79 11 73
2018 PM-04 34 42 12 9 4 0 0 76 12 245
2018 PM-05 39 40 12 4 4 1 0 79 9 225
2018 PM-06 50 33 7 6 5 0 0 82 10 107

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 42 8 6 4 0 0 82 10 739
2018 PM-01 40 40 5 15 0 0 0 80 15 20
2018 PM-02 27 47 13 10 3 0 0 74 13 62
2018 PM-03 31 43 17 6 4 0 0 74 10 72
2018 PM-04 37 41 10 8 4 0 0 79 11 244
2018 PM-05 45 44 3 5 2 0 0 90 7 220
2018 PM-06 52 34 5 5 5 0 0 86 9 106

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 35 18 15 15 2 0 51 31 747
2018 PM-01 21 26 21 16 16 0 0 47 32 19
2018 PM-02 21 28 16 21 11 2 0 50 33 61
2018 PM-03 14 30 23 15 14 4 0 46 30 73
2018 PM-04 13 35 16 16 18 2 0 49 34 245
2018 PM-05 13 36 19 15 15 2 0 50 31 226
2018 PM-06 17 46 16 11 8 2 0 64 20 108

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 28 16 16 22 2 0 45 39 746
2018 PM-01 26 16 26 16 16 0 0 42 32 19
2018 PM-02 15 30 16 15 21 3 0 46 37 61
2018 PM-03 8 26 19 14 32 1 0 35 46 73
2018 PM-04 16 30 16 17 20 1 1 46 38 245
2018 PM-05 17 26 13 18 23 2 0 44 42 225
2018 PM-06 19 31 17 17 14 2 0 52 31 108

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 40 11 13 9 0 0 67 21 747
2018 PM-01 30 45 15 5 5 0 0 75 10 20
2018 PM-02 28 43 11 7 11 0 0 70 18 61
2018 PM-03 21 37 13 14 15 0 0 58 30 71
2018 PM-04 24 40 12 17 7 0 0 64 24 245
2018 PM-05 27 41 10 14 9 0 0 67 23 227
2018 PM-06 37 42 10 5 6 0 0 79 11 108

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 35 15 12 6 0 0 67 18 743
2018 PM-01 30 30 25 10 5 0 0 60 15 20
2018 PM-02 33 28 20 15 5 0 0 61 20 61
2018 PM-03 25 34 20 15 6 0 0 59 21 71
2018 PM-04 29 38 15 12 6 0 0 67 18 243
2018 PM-05 32 33 15 12 8 0 0 66 20 226
2018 PM-06 41 39 8 7 4 0 0 80 11 107

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 36 15 15 8 0 0 61 24 745
2018 PM-01 30 40 15 10 0 0 5 74 11 20
2018 PM-02 21 43 20 11 5 0 0 64 16 61
2018 PM-03 21 38 19 10 11 1 0 59 21 72
2018 PM-04 26 34 14 17 9 0 0 60 26 244
2018 PM-05 22 37 13 19 9 0 0 59 28 225
2018 PM-06 33 35 15 11 6 0 0 69 17 108

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 37 26 11 8 2 0 54 20 748
2018 PM-01 15 40 30 10 5 0 0 55 15 20
2018 PM-02 15 28 28 13 5 11 0 48 20 61
2018 PM-03 12 34 27 19 5 1 0 47 25 73
2018 PM-04 16 35 27 11 9 2 0 52 21 245
2018 PM-05 14 43 22 10 11 1 0 57 21 226
2018 PM-06 26 38 25 7 4 0 0 64 11 108

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 34 11 13 6 0 0 69 19 748
2018 PM-01 30 50 5 10 0 0 5 84 11 20
2018 PM-02 35 32 16 10 5 0 2 69 15 62
2018 PM-03 25 42 14 13 6 0 1 68 18 72
2018 PM-04 37 33 12 11 7 0 0 70 18 246
2018 PM-05 36 35 9 14 6 0 0 71 20 225
2018 PM-06 36 30 10 19 5 0 0 66 24 108

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 31 23 12 10 0 0 55 22 747
2018 PM-01 70 15 10 5 0 0 0 85 5 20
2018 PM-02 30 25 26 7 10 2 2 56 17 61
2018 PM-03 32 26 17 17 8 0 0 58 25 72
2018 PM-04 24 36 23 9 8 0 0 60 17 244
2018 PM-05 19 36 22 12 11 0 0 55 23 227
2018 PM-06 18 20 30 19 12 0 1 38 32 108

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 34 24 42 749
2018 PM-01 35 30 35 20
2018 PM-02 29 23 48 62
2018 PM-03 33 25 42 73
2018 PM-04 34 22 44 245
2018 PM-05 31 24 45 226
2018 PM-06 38 30 32 108

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM 12 29 41 8 4 6 250
2018 PM-03 8 33 42 8 8 0 24
2018 PM-04 8 28 40 12 4 8 83
2018 PM-05 17 35 39 6 0 3 69
2018 PM-06 17 20 46 10 0 7 41
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 42 9 7 2 0 0 82 8 747
2018 PM-01 35 40 20 5 0 0 0 75 5 20
2018 PM-02 38 41 13 7 2 0 0 79 8 61
2018 PM-03 38 39 10 11 3 0 0 76 14 72
2018 PM-04 39 41 11 7 1 1 0 80 9 244
2018 PM-05 36 48 8 7 1 0 0 85 7 227
2018 PM-06 54 36 5 2 4 0 0 90 6 108

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 44 18 14 6 0 0 61 21 745
2018 PM-01 20 50 20 10 0 0 0 70 10 20
2018 PM-02 18 49 18 11 3 0 0 67 15 61
2018 PM-03 12 42 21 14 10 1 0 56 24 73
2018 PM-04 19 40 19 16 4 1 0 60 20 245
2018 PM-05 14 43 18 16 9 0 0 57 25 223
2018 PM-06 19 49 13 11 7 0 0 69 19 108

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 32 35 13 5 1 0 18 46 750
2018 PM-01 15 30 15 25 10 5 0 37 47 20
2018 PM-02 5 29 37 16 8 3 2 25 36 62
2018 PM-03 12 37 37 8 5 0 0 14 49 73
2018 PM-04 15 28 36 14 6 1 0 20 44 247
2018 PM-05 13 37 31 14 4 1 0 17 51 227
2018 PM-06 19 29 40 6 7 0 0 12 48 106

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 28 33 14 7 1 1 22 44 749
2018 PM-01 5 5 30 25 30 5 0 58 11 20
2018 PM-02 11 23 31 23 6 3 3 31 36 62
2018 PM-03 14 33 30 14 10 0 0 23 47 73
2018 PM-04 15 28 30 17 8 2 0 25 45 246
2018 PM-05 17 29 36 12 6 0 0 18 46 227
2018 PM-06 20 29 38 7 6 1 0 12 50 106

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 31 28 12 5 1 1 17 54 749
2018 PM-01 5 20 25 45 5 0 0 50 25 20
2018 PM-02 13 27 40 8 5 5 2 14 43 62
2018 PM-03 26 29 26 10 7 1 1 17 56 73
2018 PM-04 22 30 27 12 6 1 2 19 54 245
2018 PM-05 21 35 29 11 2 0 1 13 57 226
2018 PM-06 28 31 25 9 6 0 0 16 59 108

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 23 36 21 7 0 1 28 35 744
2018 PM-01 0 20 20 45 15 0 0 60 20 20
2018 PM-02 11 11 31 34 6 3 3 43 24 62
2018 PM-03 12 16 33 22 12 1 3 36 30 73
2018 PM-04 13 18 40 20 9 0 0 29 30 246
2018 PM-05 12 28 37 20 3 0 0 23 40 223
2018 PM-06 14 36 31 13 5 0 0 18 50 105

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 25 29 11 5 2 1 16 54 749
2018 PM-01 15 20 20 25 20 0 0 45 35 20
2018 PM-02 24 19 27 19 6 3 0 27 45 62
2018 PM-03 36 22 19 11 11 1 0 22 58 73
2018 PM-04 25 22 31 14 6 1 1 20 49 247
2018 PM-05 29 26 33 7 2 2 1 10 56 227
2018 PM-06 30 35 26 5 2 1 1 7 67 105

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 29 26 14 5 2 2 19 53 748
2018 PM-01 5 25 15 25 25 0 5 53 32 20
2018 PM-02 23 16 26 16 6 8 5 26 44 62
2018 PM-03 19 32 25 10 12 1 1 23 52 73
2018 PM-04 27 31 25 9 4 2 1 14 60 245
2018 PM-05 21 28 27 18 2 1 2 21 50 226
2018 PM-06 21 32 30 13 4 0 0 17 53 107

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 28 31 11 3 1 1 15 54 750
2018 PM-01 5 20 25 40 10 0 0 50 25 20
2018 PM-02 11 21 44 13 3 6 2 18 35 62
2018 PM-03 24 28 26 14 7 1 0 21 52 72
2018 PM-04 25 31 27 10 5 1 1 15 57 247
2018 PM-05 29 26 35 8 2 0 0 10 55 227
2018 PM-06 33 31 28 7 1 1 0 8 64 107

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 30 11 13 11 0 0 65 24 742
2018 PM-01 37 32 11 11 11 0 0 68 21 19
2018 PM-02 30 36 8 15 8 2 2 68 24 61
2018 PM-03 29 29 7 21 15 0 0 58 36 73
2018 PM-04 32 28 14 13 12 0 0 60 25 242
2018 PM-05 34 33 8 14 10 0 0 67 24 225
2018 PM-06 50 27 13 4 6 0 0 78 9 107

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 36 13 10 5 0 0 71 16 747
2018 PM-01 45 25 10 10 5 0 5 74 16 20
2018 PM-02 28 43 13 10 7 0 0 70 16 61
2018 PM-03 33 37 8 12 10 0 0 70 22 73
2018 PM-04 35 35 16 10 5 0 0 70 15 244
2018 PM-05 34 37 13 11 5 0 0 71 16 226
2018 PM-06 46 35 9 6 3 0 0 81 9 108

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 32 41 14 8 3 1 0 74 12 744
2018 PM-01 25 50 25 0 0 0 0 75 0 20
2018 PM-02 26 43 10 15 3 2 2 71 19 61
2018 PM-03 27 41 18 11 3 0 0 68 14 73
2018 PM-04 31 38 15 9 5 2 0 71 14 242
2018 PM-05 30 48 12 7 3 0 0 79 9 226
2018 PM-06 47 33 10 6 3 1 0 81 8 108

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 42 14 7 5 1 0 74 12 746
2018 PM-01 40 30 20 5 0 0 5 74 5 20
2018 PM-02 34 40 18 5 2 2 0 75 7 62
2018 PM-03 29 44 15 10 3 0 0 73 12 73
2018 PM-04 26 44 13 9 6 1 0 71 15 244
2018 PM-05 29 42 15 7 6 1 0 72 13 225
2018 PM-06 39 44 12 2 3 0 0 83 5 107

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 42 15 9 5 1 0 69 15 747
2018 PM-01 40 40 10 5 0 0 5 84 5 20
2018 PM-02 34 37 18 6 2 3 0 73 8 62
2018 PM-03 27 42 15 12 3 0 0 70 15 73
2018 PM-04 26 40 17 11 6 0 0 66 17 245
2018 PM-05 24 42 15 10 7 2 0 67 17 226
2018 PM-06 29 50 10 6 5 0 0 79 10 107

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 39 14 7 5 0 0 74 12 747
2018 PM-01 40 45 15 0 0 0 0 85 0 20
2018 PM-02 38 41 10 11 0 0 0 79 11 61
2018 PM-03 29 44 15 8 4 0 0 73 12 73
2018 PM-04 34 37 17 6 6 0 0 71 12 245
2018 PM-05 34 38 13 10 5 0 0 72 15 226
2018 PM-06 40 40 11 6 3 0 0 80 8 107

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 31 20 16 11 3 2 51 28 746
2018 PM-01 25 25 25 20 0 0 5 53 21 20
2018 PM-02 18 33 33 7 8 2 0 52 15 61
2018 PM-03 11 29 18 21 16 3 3 42 39 73
2018 PM-04 16 30 18 16 12 7 2 50 31 244
2018 PM-05 17 32 18 19 10 2 3 51 31 225
2018 PM-06 24 38 19 11 7 0 1 63 19 108

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 39 13 14 7 2 1 65 21 744
2018 PM-01 15 50 25 5 5 0 0 65 10 20
2018 PM-02 21 34 20 13 7 5 0 59 21 61
2018 PM-03 21 33 15 16 11 4 0 56 29 73
2018 PM-04 23 39 13 15 7 2 1 64 23 244
2018 PM-05 25 41 12 14 7 1 0 67 21 224
2018 PM-06 34 41 11 8 5 1 0 75 13 107

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 38 22 12 8 1 0 58 20 744
2018 PM-01 21 32 47 0 0 0 0 53 0 19
2018 PM-02 21 44 16 10 7 2 0 67 17 61
2018 PM-03 16 33 23 15 10 3 0 51 25 73
2018 PM-04 19 33 23 14 9 1 0 53 24 243
2018 PM-05 17 42 20 12 8 0 0 59 20 226
2018 PM-06 25 43 18 8 6 0 0 68 14 107

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 23 19 18 22 7 1 36 44 747
2018 PM-01 15 25 20 30 10 0 0 40 40 20
2018 PM-02 13 23 16 18 21 8 0 39 43 61
2018 PM-03 4 23 21 15 29 8 0 30 48 73
2018 PM-04 9 21 20 17 23 8 2 33 45 244
2018 PM-05 11 23 15 21 23 5 1 36 47 226
2018 PM-06 13 28 22 18 11 7 1 44 31 108

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 24 76 748
2018 PM-03 29 71 73
2018 PM-04 26 74 245
2018 PM-05 24 76 225
2018 PM-06 16 84 108

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 46 180
2018 PM-03 55 20
2018 PM-04 52 64
2018 PM-05 38 55
2018 PM-06 35 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 62 180
2018 PM-03 60 20
2018 PM-04 56 64
2018 PM-05 71 55
2018 PM-06 59 17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 10 180
2018 PM-04 14 64
2018 PM-05 13 55

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 180
2018 PM-03 0 20
2018 PM-04 0 64
2018 PM-05 0 55
2018 PM-06 0 17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 7 180
2018 PM-05 9 55

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 13 180
2018 PM-04 16 64
2018 PM-05 9 55

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM 43 181
2018 PM-03 29 21
2018 PM-04 44 64
2018 PM-05 44 55
2018 PM-06 41 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM 43 181
2018 PM-03 33 21
2018 PM-04 41 64
2018 PM-05 47 55
2018 PM-06 41 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM 48 181
2018 PM-03 71 21
2018 PM-04 42 64
2018 PM-05 51 55
2018 PM-06 41 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM 40 181
2018 PM-03 38 21
2018 PM-04 48 64
2018 PM-05 38 55

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM 33 181
2018 PM-03 33 21
2018 PM-04 33 64
2018 PM-05 38 55
2018 PM-06 29 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM 52 181
2018 PM-03 52 21
2018 PM-04 50 64
2018 PM-05 55 55
2018 PM-06 41 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM 38 181
2018 PM-03 29 21
2018 PM-04 41 64
2018 PM-05 40 55
2018 PM-06 35 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM 0 181
2018 PM-03 0 21
2018 PM-04 0 64
2018 PM-05 0 55
2018 PM-06 0 17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 PM 5 181
2018 PM-04 9 64
2018 PM-06 0 17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 PM 7 181
2018 PM-04 9 64

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM 45 181
2018 PM-03 38 21
2018 PM-04 52 64
2018 PM-05 47 55
2018 PM-06 29 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 PM 23 181
2018 PM-04 27 64
2018 PM-05 15 55
2018 PM-06 29 17

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 18 181
2018 PM-04 22 64
2018 PM-05 20 55
2018 PM-06 0 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 51 180
2018 PM-03 52 21
2018 PM-04 52 64
2018 PM-05 47 55
2018 PM-06 69 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PM 27 180
2018 PM-03 29 21
2018 PM-04 27 64
2018 PM-05 27 55
2018 PM-06 31 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 10 180
2018 PM-06 31 16

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 14 180
2018 PM-03 24 21
2018 PM-04 16 64
2018 PM-05 11 55

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 8 180
2018 PM-04 8 64

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 4 180
2018 PM-05 0 55

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 13 180
2018 PM-04 17 64

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 10 180
2018 PM-03 0 21
2018 PM-05 16 55

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 29 180
2018 PM-03 29 21
2018 PM-04 27 64
2018 PM-05 35 55

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 8 174
2018 PM-04 13 62

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 14 174
2018 PM-04 11 62
2018 PM-05 16 55

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 3 174
2018 PM-03 0 18
2018 PM-06 0 16

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PM 7 174
2018 PM-04 10 62

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PM 8 174
2018 PM-04 10 62
2018 PM-06 0 16

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 14 174
2018 PM-03 28 18
2018 PM-04 15 62
2018 PM-05 16 55

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 10 174
2018 PM-04 13 62
2018 PM-05 9 55
2018 PM-06 0 16

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 11 174
2018 PM-04 13 62
2018 PM-05 9 55

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PM 13 174
2018 PM-04 13 62
2018 PM-05 16 55

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 30 174
2018 PM-03 44 18
2018 PM-04 31 62
2018 PM-05 27 55

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 7 174
2018 PM-03 0 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 49 174
2018 PM-03 44 18
2018 PM-04 52 62
2018 PM-05 53 55
2018 PM-06 38 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 61 174
2018 PM-03 67 18
2018 PM-04 63 62
2018 PM-05 65 55
2018 PM-06 56 16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PM 3 174
2018 PM-06 0 16

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 13 174
2018 PM-04 11 62
2018 PM-05 13 55

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 17 28 12 13 19 3 32 32 748
2018 PM-01 15 30 35 0 0 15 5 56 0 20
2018 PM-02 11 28 26 7 5 18 5 51 15 61
2018 PM-03 10 4 27 12 18 27 1 19 42 73
2018 PM-04 7 15 28 12 13 22 2 29 33 246
2018 PM-05 6 16 28 14 15 17 3 28 36 225
2018 PM-06 10 24 26 16 8 13 3 41 29 108

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 32 26 10 10 7 0 51 21 746
2018 PM-01 30 35 30 5 0 0 0 65 5 20
2018 PM-02 17 38 28 5 3 8 0 60 9 60
2018 PM-03 12 27 30 15 11 4 0 41 27 73
2018 PM-04 16 27 27 9 10 10 0 47 22 245
2018 PM-05 14 34 24 11 12 5 0 50 25 225
2018 PM-06 20 41 19 7 7 5 0 64 16 108

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 15 85 750
2018 PM-03 16 84 73
2018 PM-04 19 81 246
2018 PM-05 12 88 227
2018 PM-06 10 90 108

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 39 109
2018 PM-03 50 12
2018 PM-04 43 46
2018 PM-05 29 28

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 71 109
2018 PM-04 61 46
2018 PM-05 82 28

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 7 109

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 109
2018 PM-03 0 12
2018 PM-04 0 46
2018 PM-05 0 28
2018 PM-06 0 11

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 6 109
2018 PM-03 0 12
2018 PM-05 0 28

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 11 109
2018 PM-04 11 46

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 11 109
2018 PM-03 0 12
2018 PM-04 17 46

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 PM 49 109
2018 PM-04 50 46
2018 PM-05 50 28

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 PM 24 109
2018 PM-03 0 12
2018 PM-04 24 46
2018 PM-05 39 28

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 PM 19 109
2018 PM-04 15 46
2018 PM-05 29 28

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 PM 18 109
2018 PM-04 22 46

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 PM 28 109
2018 PM-03 42 12
2018 PM-04 24 46
2018 PM-05 29 28

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 PM 6 109
2018 PM-03 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 PM 6 109
2018 PM-03 0 12

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 PM 9 109

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 PM 0 109
2018 PM-03 0 12
2018 PM-04 0 46
2018 PM-05 0 28
2018 PM-06 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 PM 14 109
2018 PM-04 11 46
2018 PM-05 18 28

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 8 109
2018 PM-04 11 46

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 24 110
2018 PM-03 42 12
2018 PM-04 19 47
2018 PM-05 25 28

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 PM 11 110
2018 PM-05 21 28
2018 PM-06 0 11

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 5 110
2018 PM-04 0 47

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 9 110
2018 PM-04 11 47
2018 PM-06 0 11

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 9 110
2018 PM-04 13 47
2018 PM-06 0 11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 5 110
2018 PM-03 0 12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 55 110
2018 PM-03 58 12
2018 PM-04 53 47
2018 PM-05 54 28
2018 PM-06 55 11

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 9 108
2018 PM-04 13 46
2018 PM-06 0 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 13 108
2018 PM-04 11 46
2018 PM-06 0 11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 5 108
2018 PM-04 0 46
2018 PM-06 0 11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 6 108
2018 PM-03 0 11

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 9 108

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PM 14 108
2018 PM-04 15 46

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 24 108
2018 PM-04 26 46
2018 PM-05 29 28

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 7 108
2018 PM-03 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 44 108
2018 PM-04 41 46
2018 PM-05 50 28
2018 PM-06 45 11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 60 108
2018 PM-04 59 46
2018 PM-05 46 28

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 14 108
2018 PM-04 13 46
2018 PM-05 21 28
2018 PM-06 0 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 18 32 8 8 21 3 37 21 745
2018 PM-01 25 20 35 0 0 5 15 56 0 20
2018 PM-02 8 27 33 3 7 17 5 45 13 60
2018 PM-03 8 13 29 14 8 24 4 29 31 72
2018 PM-04 8 16 30 10 9 23 4 33 26 244
2018 PM-05 7 18 34 9 7 23 1 33 22 227
2018 PM-06 20 23 31 4 6 15 2 52 11 107

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 29 27 9 8 7 1 53 18 745
2018 PM-01 30 25 40 5 0 0 0 55 5 20
2018 PM-02 20 36 23 5 5 8 3 63 11 61
2018 PM-03 16 29 26 16 8 4 0 47 26 73
2018 PM-04 17 24 29 10 8 11 1 47 20 244
2018 PM-05 16 35 26 8 9 6 0 54 18 226
2018 PM-06 30 31 25 4 7 4 0 64 11 106
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 25 11 5 6 1 0 77 12 736
2018 PM-01 35 55 5 0 5 0 0 90 5 20
2018 PM-02 50 29 15 6 0 0 0 79 6 62
2018 PM-03 58 26 6 1 8 0 0 85 10 72
2018 PM-04 53 23 11 4 7 2 0 78 11 243
2018 PM-05 49 23 15 4 8 1 1 73 12 218
2018 PM-06 50 24 8 11 5 1 0 75 16 107

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 45 17 12 5 1 0 66 17 747
2018 PM-01 20 45 15 20 0 0 0 65 20 20
2018 PM-02 21 44 27 8 0 0 0 65 8 62
2018 PM-03 17 42 14 18 8 0 0 59 27 71
2018 PM-04 19 45 18 13 4 2 0 65 17 245
2018 PM-05 22 45 13 11 7 2 0 68 18 227
2018 PM-06 26 50 16 6 2 1 0 76 8 107

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 35 19 20 13 1 0 47 34 748
2018 PM-01 5 55 25 10 5 0 0 60 15 20
2018 PM-02 6 44 16 26 3 5 0 53 31 62
2018 PM-03 11 26 18 25 18 1 0 38 44 72
2018 PM-04 13 32 21 18 14 1 0 46 33 244
2018 PM-05 11 33 19 23 12 1 0 46 35 227
2018 PM-06 16 42 15 14 14 0 0 57 28 108

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 22 24 14 22 0 1 39 36 744
2018 PM-01 10 25 25 25 15 0 0 35 40 20
2018 PM-02 18 20 28 10 23 2 0 38 33 61
2018 PM-03 12 25 26 12 25 0 0 37 37 73
2018 PM-04 17 22 21 15 24 0 1 39 40 246
2018 PM-05 19 21 28 11 21 0 0 40 32 222
2018 PM-06 21 24 21 16 19 0 0 45 35 107

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 22 29 19 18 0 0 33 37 748
2018 PM-01 25 25 30 15 5 0 0 50 20 20
2018 PM-02 10 27 27 19 13 3 0 38 33 62
2018 PM-03 12 22 26 14 26 0 0 34 40 73
2018 PM-04 13 24 33 15 17 0 0 36 31 246
2018 PM-05 10 22 29 21 18 0 0 32 39 225
2018 PM-06 6 18 30 26 21 0 0 23 47 107

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 29 28 16 11 0 1 44 27 744
2018 PM-01 30 40 15 10 0 0 5 74 11 20
2018 PM-02 16 39 19 15 6 3 2 58 22 62
2018 PM-03 18 26 25 14 16 0 1 44 31 73
2018 PM-04 16 34 25 14 9 0 0 51 24 244
2018 PM-05 11 26 33 17 12 0 0 37 30 223
2018 PM-06 10 22 33 21 13 0 0 33 35 107

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 22 22 20 23 1 0 34 43 743
2018 PM-01 32 21 16 21 11 0 0 53 32 19
2018 PM-02 11 18 26 16 24 3 2 31 42 62
2018 PM-03 14 22 16 21 27 0 0 36 48 73
2018 PM-04 14 20 23 21 21 0 0 35 42 244
2018 PM-05 10 27 21 17 25 0 0 37 42 223
2018 PM-06 6 18 28 24 24 0 0 23 49 107

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 30 17 7 5 1 2 70 13 747
2018 PM-01 60 25 0 0 0 0 15 100 0 20
2018 PM-02 42 29 11 6 3 3 5 77 11 62
2018 PM-03 52 25 14 3 7 0 0 77 10 73
2018 PM-04 43 28 17 5 3 0 3 74 9 246
2018 PM-05 35 35 16 7 6 0 1 71 13 223
2018 PM-06 21 30 28 13 8 0 0 51 21 108

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 25 25 13 12 0 0 50 25 746
2018 PM-01 40 30 20 0 10 0 0 70 10 20
2018 PM-02 29 19 39 8 3 2 0 49 11 62
2018 PM-03 22 32 18 15 14 0 0 53 29 73
2018 PM-04 26 27 24 12 10 0 0 53 22 245
2018 PM-05 24 23 25 16 12 0 0 47 28 225
2018 PM-06 16 27 25 13 18 0 0 43 31 106

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 35 25 13 7 1 0 54 20 746
2018 PM-01 30 50 10 0 10 0 0 80 10 20
2018 PM-02 20 40 22 10 3 3 2 63 14 60
2018 PM-03 15 43 21 14 7 0 0 58 21 72
2018 PM-04 20 34 25 14 7 0 1 54 20 244
2018 PM-05 17 34 27 15 7 0 0 51 22 227
2018 PM-06 15 33 31 13 8 0 0 48 21 108

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 28 31 16 12 0 0 41 28 744
2018 PM-01 37 37 11 5 5 0 5 78 11 19
2018 PM-02 17 33 30 12 5 3 0 52 17 60
2018 PM-03 10 29 36 17 8 0 0 39 25 72
2018 PM-04 13 28 28 15 14 0 1 42 29 246
2018 PM-05 9 30 31 16 13 0 0 39 30 225
2018 PM-06 8 23 36 17 15 0 0 32 32 107

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 29 25 17 12 0 1 46 30 745
2018 PM-01 25 50 10 10 5 0 0 75 15 20
2018 PM-02 15 31 31 13 7 2 2 47 20 61
2018 PM-03 17 32 17 22 13 0 0 49 35 72
2018 PM-04 17 29 22 17 15 0 0 46 32 244
2018 PM-05 15 28 28 18 11 0 1 43 29 226
2018 PM-06 16 27 29 16 12 0 0 43 28 107

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 32 23 16 8 0 0 52 24 743
2018 PM-01 15 50 25 5 5 0 0 65 10 20
2018 PM-02 17 37 32 10 3 2 0 54 14 60
2018 PM-03 18 28 31 18 4 0 1 46 23 72
2018 PM-04 21 33 19 17 10 0 0 54 27 246
2018 PM-05 21 32 24 16 8 0 0 53 23 224
2018 PM-06 19 27 25 19 8 0 1 47 28 106

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 29 13 7 7 0 1 73 14 742
2018 PM-01 50 20 25 0 0 0 5 74 0 20
2018 PM-02 53 27 8 5 5 2 0 81 10 59
2018 PM-03 42 28 14 10 7 0 0 69 17 72
2018 PM-04 45 29 13 7 5 0 2 75 12 245
2018 PM-05 42 29 14 8 6 0 1 72 14 224
2018 PM-06 41 27 16 7 9 0 0 68 16 107

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 19 6 3 3 0 4 88 6 744
2018 PM-01 60 15 15 5 0 0 5 79 5 20
2018 PM-02 66 20 3 2 3 3 2 91 5 59
2018 PM-03 64 19 11 1 1 0 3 86 3 72
2018 PM-04 58 20 7 4 4 0 7 84 8 244
2018 PM-05 71 19 3 3 1 0 3 93 4 226
2018 PM-06 69 19 4 3 3 0 3 90 6 108

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 18 11 6 6 1 2 77 12 748
2018 PM-01 65 15 10 5 5 0 0 80 10 20
2018 PM-02 59 16 11 5 3 2 3 79 9 61
2018 PM-03 47 21 18 6 6 1 1 70 11 72
2018 PM-04 54 19 10 6 7 2 2 76 13 245
2018 PM-05 61 16 11 4 5 0 1 78 10 227
2018 PM-06 56 21 10 6 4 1 2 79 10 108

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 32 17 4 4 0 1 76 8 744
2018 PM-01 40 30 25 0 5 0 0 70 5 20
2018 PM-02 45 40 10 5 0 0 0 85 5 60
2018 PM-03 42 34 12 1 8 0 1 78 10 73
2018 PM-04 43 29 16 7 4 0 2 73 10 245
2018 PM-05 45 31 17 2 4 0 0 77 6 223
2018 PM-06 41 35 19 4 1 0 0 76 5 108

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 23 15 9 6 0 0 71 15 739
2018 PM-01 60 10 10 10 10 0 0 70 20 20
2018 PM-02 57 28 10 2 2 0 2 86 3 60
2018 PM-03 35 32 13 17 4 0 0 67 21 72
2018 PM-04 47 23 15 9 5 0 1 71 14 243
2018 PM-05 48 21 16 6 9 0 0 69 15 223
2018 PM-06 47 22 16 11 4 0 0 69 15 106

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 14 8 3 1 0 28 83 6 742
2018 PM-01 75 5 0 5 0 0 15 94 6 20
2018 PM-02 47 8 3 0 0 0 41 94 0 59
2018 PM-03 38 10 4 1 1 0 45 88 5 73
2018 PM-04 49 10 5 2 2 0 32 87 6 245
2018 PM-05 52 13 6 3 0 0 26 87 5 224
2018 PM-06 31 31 21 9 2 0 6 65 12 107

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 28 13 5 2 0 3 79 7 744
2018 PM-01 50 35 10 5 0 0 0 85 5 20
2018 PM-02 55 28 7 2 0 0 8 91 2 60
2018 PM-03 49 27 8 5 4 0 5 81 10 73
2018 PM-04 49 27 14 4 2 0 4 78 7 247
2018 PM-05 46 32 13 7 0 0 2 80 7 223
2018 PM-06 46 24 22 6 3 0 0 70 8 106

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 61 19 9 4 5 1 2 82 9 747
2018 PM-01 50 10 20 5 10 0 5 63 16 20
2018 PM-02 50 18 10 7 10 2 3 72 18 60
2018 PM-03 49 33 10 1 3 1 3 86 4 73
2018 PM-04 59 18 10 4 6 1 2 79 10 247
2018 PM-05 65 16 9 4 3 0 3 83 8 224
2018 PM-06 74 18 5 2 2 0 0 92 4 108

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 31 14 4 2 0 1 79 7 746
2018 PM-01 50 20 20 0 10 0 0 70 10 20
2018 PM-02 41 44 10 5 0 0 0 85 5 59
2018 PM-03 33 30 25 7 4 0 1 64 11 73
2018 PM-04 49 30 11 5 3 0 2 80 8 247
2018 PM-05 47 32 13 4 1 0 2 81 5 224
2018 PM-06 59 21 17 1 2 0 0 81 3 108

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 29 38 18 7 1 0 37 25 749
2018 PM-01 25 40 20 10 5 0 0 65 15 20
2018 PM-02 10 31 42 13 3 2 0 41 16 62
2018 PM-03 3 30 40 16 11 0 0 33 27 73
2018 PM-04 7 29 37 22 4 1 0 36 26 245
2018 PM-05 9 26 38 17 9 0 0 36 26 227
2018 PM-06 7 31 40 17 5 0 0 38 21 107

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 26 37 18 6 0 0 24 39 743
2018 PM-01 16 5 37 32 11 0 0 42 21 19
2018 PM-02 8 26 41 18 5 0 2 23 35 61
2018 PM-03 14 26 35 22 3 0 0 25 40 72
2018 PM-04 10 29 39 17 6 0 0 23 38 245
2018 PM-05 15 22 36 20 7 0 0 27 37 222
2018 PM-06 15 31 37 13 4 0 0 17 46 108
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 26 22 14 15 1 1 21 79 747
2018 PM-01 15 35 25 15 10 0 0 15 85 20
2018 PM-02 21 27 19 21 8 0 3 22 78 62
2018 PM-03 15 28 19 18 17 1 1 16 84 72
2018 PM-04 20 23 20 16 18 2 1 21 79 244
2018 PM-05 23 27 26 10 13 2 0 23 77 226
2018 PM-06 26 30 17 13 14 0 0 26 74 107

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 27 575
2018 PM-01 18 17
2018 PM-02 30 47
2018 PM-03 34 59
2018 PM-04 30 187
2018 PM-05 22 170
2018 PM-06 23 79

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 38 575
2018 PM-01 24 17
2018 PM-02 32 47
2018 PM-03 41 59
2018 PM-04 42 187
2018 PM-05 38 170
2018 PM-06 33 79

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 21 575
2018 PM-01 24 17
2018 PM-02 28 47
2018 PM-03 29 59
2018 PM-04 22 187
2018 PM-05 18 170
2018 PM-06 14 79

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 54 575
2018 PM-01 47 17
2018 PM-02 38 47
2018 PM-03 56 59
2018 PM-04 50 187
2018 PM-05 58 170
2018 PM-06 61 79

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 6 575
2018 PM-01 0 17
2018 PM-02 4 47
2018 PM-03 7 59
2018 PM-04 6 187
2018 PM-05 9 170
2018 PM-06 6 79

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 31 575
2018 PM-01 29 17
2018 PM-02 28 47
2018 PM-03 25 59
2018 PM-04 34 187
2018 PM-05 28 170
2018 PM-06 34 79

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 32 575
2018 PM-01 35 17
2018 PM-02 30 47
2018 PM-03 31 59
2018 PM-04 33 187
2018 PM-05 31 170
2018 PM-06 37 79

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 3 38 17 11 5 26 554
2018 PM-01 19 44 13 13 0 13 16
2018 PM-02 5 44 12 12 2 26 43
2018 PM-03 4 37 19 16 7 18 57
2018 PM-04 1 39 16 11 4 28 185
2018 PM-05 4 38 17 9 5 27 164
2018 PM-06 4 31 22 13 5 25 77

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 29 71 572
2018 PM-01 44 56 16
2018 PM-02 35 65 46
2018 PM-03 25 75 59
2018 PM-04 29 71 187
2018 PM-05 28 72 170
2018 PM-06 24 76 79

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 15 18 13 14 1 7 52 29 750
2018 PM-01 32 16 32 11 5 0 5 50 17 19
2018 PM-02 40 13 27 6 10 0 3 55 17 62
2018 PM-03 30 21 12 12 15 1 8 56 30 73
2018 PM-04 27 17 18 15 16 1 6 47 33 247
2018 PM-05 35 14 15 12 15 0 8 54 29 227
2018 PM-06 39 14 19 11 10 2 5 56 23 108

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 7 20 17 21 30 2 4 28 55 569
2018 PM-01 13 25 6 25 19 6 6 43 50 16
2018 PM-02 4 23 19 19 23 4 6 31 48 47
2018 PM-03 3 20 17 14 36 3 7 26 55 59
2018 PM-04 5 19 15 21 34 1 3 26 58 183
2018 PM-05 10 15 16 23 29 2 4 27 56 171
2018 PM-06 5 26 21 22 24 0 3 32 47 78

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 1 9 11 20 54 1 4 10 78 570
2018 PM-01 0 13 13 19 38 6 13 15 69 16
2018 PM-02 2 15 13 26 39 2 2 18 68 46
2018 PM-03 0 8 14 17 56 0 5 9 77 59
2018 PM-04 2 6 12 20 56 1 3 8 80 186
2018 PM-05 1 11 8 21 56 1 2 12 79 170
2018 PM-06 3 6 12 18 55 0 6 10 78 78
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