2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 38 13 9 6 0 0 72 15 564
2018 Non-visible minority 40 40 10 6 4 0 0 80 10 3972
2017 Visible minority 36 41 11 8 4 0 0 77 12 634
2017 Non-visible minority 39 43 8 6 3 0 0 82 10 4171
2014 Visible minority 32 42 12 8 5 0 0 74 13 479
2014 Non-visible minority 37 43 9 7 4 0 0 80 11 3565
2011 Visible minority 32 39 15 9 5 0 0 72 14 651
2011 Non-visible minority 40 40 9 6 4 0 0 81 10 4918
2008 Visible minority 35 40 14 7 5 0 0 75 11 340
2008 Non-visible minority 40 40 9 7 4 0 0 80 11 3120

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 33 13 8 12 0 0 68 20 569
2018 Non-visible minority 36 36 11 10 7 0 0 72 17 3987
2017 Visible minority 35 34 13 11 7 0 0 69 18 634
2017 Non-visible minority 35 36 12 9 7 0 0 71 17 4157

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 33 9 5 2 0 0 85 6 564
2018 Non-visible minority 61 29 7 2 1 0 0 90 3 3953
2017 Visible minority 53 34 9 4 1 0 0 86 5 631
2017 Non-visible minority 61 30 6 2 1 0 0 91 3 4165
2014 Visible minority 62 26 8 2 2 0 0 88 3 478
2014 Non-visible minority 70 23 5 2 1 0 0 93 2 3562
2011 Visible minority 58 31 8 2 1 0 0 89 3 652
2011 Non-visible minority 67 26 5 2 1 0 0 93 3 4925

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 35 14 7 3 0 0 76 10 568
2018 Non-visible minority 47 37 9 4 3 0 0 84 7 3991
2017 Visible minority 45 36 12 5 2 0 0 81 7 631
2017 Non-visible minority 47 38 8 4 2 0 0 85 7 4159
2014 Visible minority 40 38 14 5 3 0 0 79 8 478
2014 Non-visible minority 48 36 8 5 3 0 0 85 7 3564
2011 Visible minority 39 37 15 6 3 0 0 77 9 653
2011 Non-visible minority 46 39 8 4 3 0 0 85 7 4928
2008 Visible minority 41 38 12 6 3 1 0 79 8 345
2008 Non-visible minority 46 39 7 6 3 0 0 85 8 3148

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 30 19 8 9 1 0 64 17 567
2018 Non-visible minority 40 31 15 8 6 1 0 71 13 3978
2017 Visible minority 41 31 15 7 5 1 0 72 13 633
2017 Non-visible minority 39 33 14 8 6 0 0 73 14 4165
2014 Visible minority 35 32 18 8 6 1 0 67 14 478
2014 Non-visible minority 38 35 13 8 5 1 0 73 13 3565
2011 Visible minority 27 33 21 8 8 2 0 61 17 649
2011 Non-visible minority 33 36 16 9 5 1 0 69 15 4934

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 31 18 8 8 0 0 66 15 554
2018 Non-visible minority 40 33 14 8 5 0 0 73 13 3951
2017 Visible minority 41 31 15 9 4 1 0 72 13 633
2017 Non-visible minority 39 35 12 9 5 0 0 75 13 4178
2014 Visible minority 35 33 19 8 5 0 0 68 13 476
2014 Non-visible minority 38 36 13 8 5 0 0 74 13 3566
2011 Visible minority 27 35 19 10 9 1 0 63 18 645
2011 Non-visible minority 32 39 14 10 5 0 0 71 15 4923
2008 Visible minority 29 40 12 9 8 2 0 70 17 346
2008 Non-visible minority 34 39 12 9 6 0 0 73 14 3151

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 24 19 10 13 3 0 56 24 570
2018 Non-visible minority 40 25 16 10 7 2 1 66 18 3982
2017 Visible minority 36 22 17 11 9 4 1 61 21 631
2017 Non-visible minority 40 24 15 10 7 3 1 67 17 4167
2014 Visible minority 37 23 12 14 10 4 0 63 25 478
2014 Non-visible minority 40 24 15 10 7 3 0 67 17 3564
2011 Visible minority 27 26 19 12 13 3 0 55 26 651
2011 Non-visible minority 37 26 14 11 8 3 0 65 20 4918
2008 Visible minority 26 26 16 13 14 5 0 55 28 345
2008 Non-visible minority 33 28 15 11 8 5 0 64 20 3152
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 30 15 5 7 0 1 72 13 562
2018 Non-visible minority 46 28 12 7 5 2 1 75 13 3974
2017 Visible minority 42 29 11 9 5 3 1 74 14 633
2017 Non-visible minority 46 29 11 7 5 2 1 76 12 4177
2014 Visible minority 41 33 11 8 5 2 0 76 13 478
2014 Non-visible minority 45 29 11 7 6 2 1 76 13 3563
2011 Visible minority 32 35 14 9 7 2 1 69 16 649
2011 Non-visible minority 43 29 12 8 6 2 0 74 14 4920
2008 Visible minority 39 26 13 10 8 4 1 68 19 346
2008 Non-visible minority 40 29 11 9 8 3 0 71 17 3154

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 32 12 8 8 1 2 71 17 562
2018 Non-visible minority 43 30 10 10 6 1 1 74 16 3968
2017 Visible minority 42 32 10 8 5 1 2 76 14 635
2017 Non-visible minority 43 32 10 8 6 1 0 76 15 4173
2014 Visible minority 42 33 12 6 5 1 1 76 12 479
2014 Non-visible minority 41 31 11 9 7 1 0 73 16 3564
2011 Visible minority 34 34 15 10 6 1 1 68 16 650
2011 Non-visible minority 39 33 10 10 6 1 0 73 17 4916
2008 Visible minority 36 37 10 7 8 1 1 74 16 347
2008 Non-visible minority 36 31 10 12 9 1 0 69 21 3149

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 28 11 8 8 0 1 72 16 563
2018 Non-visible minority 50 25 11 7 6 0 0 75 13 3981
2017 Visible minority 52 25 12 4 6 1 0 78 10 635
2017 Non-visible minority 54 25 9 6 6 0 0 79 12 4170
2014 Visible minority 46 31 9 7 6 1 0 77 13 479
2014 Non-visible minority 51 26 10 7 6 0 0 77 13 3565

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 31 18 8 10 5 0 62 19 566
2018 Non-visible minority 34 32 15 9 6 4 0 68 16 3994
2017 Visible minority 32 30 14 8 7 8 1 68 16 633
2017 Non-visible minority 34 31 14 9 6 5 1 69 16 4178
2014 Visible minority 28 32 17 9 7 7 0 65 17 479
2014 Non-visible minority 30 35 14 10 6 4 1 68 17 3563
2011 Visible minority 19 32 20 12 9 6 1 55 23 653
2011 Non-visible minority 24 32 18 12 9 4 0 59 22 4924

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 32 18 8 12 2 0 61 21 561
2018 Non-visible minority 31 31 16 12 7 2 0 63 20 3987
2017 Visible minority 31 29 14 10 9 6 1 64 20 632
2017 Non-visible minority 29 32 15 12 8 3 1 64 20 4174
2014 Visible minority 25 31 21 9 9 4 0 59 19 479
2014 Non-visible minority 27 33 16 13 8 2 0 62 22 3562
2011 Visible minority 19 32 19 13 13 4 0 53 26 650
2011 Non-visible minority 22 32 18 15 12 2 0 55 27 4922
2008 Visible minority 22 32 20 12 9 4 0 57 22 347
2008 Non-visible minority 26 34 14 12 10 3 0 62 23 3154

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 31 18 11 13 4 0 55 25 565
2018 Non-visible minority 23 29 21 14 8 4 0 55 24 3975
2017 Visible minority 24 27 16 13 9 9 1 57 24 629
2017 Non-visible minority 22 31 18 15 9 5 1 56 25 4168
2014 Visible minority 19 29 22 14 9 6 0 51 25 477
2014 Non-visible minority 21 30 17 17 10 4 0 53 28 3565
2011 Visible minority 13 31 21 15 12 8 1 48 29 654
2011 Non-visible minority 15 32 19 19 11 4 0 48 31 4922
2008 Visible minority 14 33 19 15 10 9 0 52 27 343
2008 Non-visible minority 16 32 16 19 11 5 0 51 32 3154

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 27 19 15 14 3 1 51 30 568
2018 Non-visible minority 20 30 18 18 12 2 0 51 31 3983
2017 Visible minority 22 31 18 11 10 6 1 58 23 633
2017 Non-visible minority 20 30 17 17 11 4 0 53 30 4170
2014 Visible minority 22 31 20 14 9 4 0 55 24 478
2014 Non-visible minority 18 32 16 18 13 2 0 52 32 3562
2011 Visible minority 13 36 19 15 13 3 0 51 29 653
2011 Non-visible minority 14 33 17 21 13 3 0 48 35 4922
2008 Visible minority 17 34 18 18 10 3 0 53 29 345
2008 Non-visible minority 18 36 14 19 11 2 0 55 31 3152
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 33 14 12 11 1 0 62 24 568
2018 Non-visible minority 31 33 15 11 9 0 0 65 20 3979
2017 Visible minority 31 33 16 10 9 1 1 65 19 633
2017 Non-visible minority 31 35 14 12 8 0 0 66 20 4169
2014 Visible minority 26 38 15 13 8 0 0 64 21 478
2014 Non-visible minority 29 37 13 12 9 0 0 66 21 3563
2011 Visible minority 19 38 19 13 10 0 1 57 24 651
2011 Non-visible minority 26 38 14 13 8 0 0 65 21 4925

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 15 8 7 0 0 70 15 566
2018 Non-visible minority 33 40 12 10 5 0 0 73 15 3987
2017 Visible minority 34 37 13 10 5 0 1 72 15 635
2017 Non-visible minority 34 41 11 9 4 0 0 75 14 4168

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 21 16 18 10 2 37 39 569
2018 Non-visible minority 13 22 18 18 15 11 2 41 38 3975
2017 Visible minority 12 17 18 13 14 22 4 40 36 634
2017 Non-visible minority 13 22 16 19 14 13 3 42 39 4170
2014 Visible minority 14 21 22 16 14 12 2 41 35 478
2014 Non-visible minority 13 23 17 19 16 10 2 41 40 3561

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 31 13 12 7 1 1 69 19 564
2018 Non-visible minority 40 32 12 10 6 0 1 72 16 3975
2017 Visible minority 38 33 14 8 5 2 1 73 13 634
2017 Non-visible minority 40 33 11 9 6 0 1 73 15 4174
2014 Visible minority 40 34 11 9 5 1 0 75 13 479
2014 Non-visible minority 41 33 11 8 7 1 0 74 15 3564
2011 Visible minority 30 38 15 9 7 1 0 69 16 652
2011 Non-visible minority 36 35 12 10 6 1 0 71 17 4923
2008 Visible minority 33 36 13 9 7 1 0 69 17 347
2008 Non-visible minority 34 33 12 11 9 1 0 68 20 3155

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 36 17 11 10 1 6 59 22 84
2018 Non-visible minority 30 35 14 9 7 2 3 68 17 632
2017 Visible minority 30 31 18 12 1 2 6 66 15 76
2017 Non-visible minority 29 36 13 10 6 2 4 69 17 673
2014 Visible minority 25 40 17 10 7 0 0 65 18 67
2014 Non-visible minority 27 35 15 11 5 3 4 67 17 586

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 39 9 14 6 0 1 71 20 565
2018 Non-visible minority 28 45 8 13 5 0 1 74 18 3997
2017 Visible minority 32 35 12 15 7 0 0 67 21 631
2017 Non-visible minority 31 39 10 14 6 0 0 70 20 4177
2014 Visible minority 32 38 11 11 7 0 0 71 18 478
2014 Non-visible minority 31 39 9 13 7 0 0 70 21 3565
2011 Visible minority 23 42 15 14 7 0 0 65 21 652
2011 Non-visible minority 29 39 11 13 7 0 1 69 20 4918
2008 Visible minority 23 41 13 15 8 1 0 64 22 346
2008 Non-visible minority 27 41 10 14 7 0 0 69 21 3157

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 36 17 8 5 0 0 70 13 566
2018 Non-visible minority 42 39 10 6 3 0 0 81 9 3984
2017 Visible minority 38 35 13 8 6 0 0 73 14 635
2017 Non-visible minority 44 37 10 6 3 0 0 82 9 4173
2014 Visible minority 34 36 14 11 5 0 0 71 16 479
2014 Non-visible minority 42 38 10 6 3 0 0 80 10 3566
2011 Visible minority 35 38 13 8 5 0 1 74 13 654
2011 Non-visible minority 46 35 9 6 3 0 0 82 9 4926
2008 Visible minority 35 36 13 10 6 0 0 71 16 344
2008 Non-visible minority 39 40 10 7 4 0 0 79 11 3152

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 36 11 9 5 0 0 74 15 565
2018 Non-visible minority 48 37 7 5 3 0 0 85 8 3951
2017 Visible minority 42 34 11 9 5 0 0 76 14 633
2017 Non-visible minority 50 35 7 6 3 0 0 85 9 4167
2014 Visible minority 36 37 11 9 6 0 0 73 16 478
2014 Non-visible minority 48 37 7 6 3 0 0 85 9 3564
2011 Visible minority 37 37 11 8 7 0 0 74 15 652
2011 Non-visible minority 48 37 6 5 3 0 0 86 8 4924
2008 Visible minority 37 36 11 11 5 0 0 73 16 346
2008 Non-visible minority 45 39 7 5 3 0 0 85 9 3158

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 18 14 15 2 0 52 30 564
2018 Non-visible minority 25 32 17 14 9 2 1 59 24 3981
2017 Visible minority 27 30 16 12 9 5 1 61 22 630
2017 Non-visible minority 28 33 14 12 9 3 2 64 21 4169
2014 Visible minority 26 30 15 14 12 3 1 58 27 479
2014 Non-visible minority 26 31 15 13 11 2 1 59 25 3564
2011 Visible minority 19 33 16 13 15 2 0 54 29 652
2011 Non-visible minority 23 33 16 14 12 2 0 57 27 4918
2008 Visible minority 20 33 21 10 14 2 0 54 24 346
2008 Non-visible minority 20 34 16 15 12 2 0 56 28 3154

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 24 18 16 22 2 1 42 39 568
2018 Non-visible minority 19 23 17 17 18 2 4 44 38 3984
2017 Visible minority 19 25 14 17 16 5 4 48 37 630
2017 Non-visible minority 18 24 15 15 18 3 7 47 36 4171
2014 Visible minority 19 19 13 18 25 3 1 41 46 479
2014 Non-visible minority 16 22 16 18 23 2 4 40 43 3562
2011 Visible minority 13 24 14 19 26 3 2 39 46 653
2011 Non-visible minority 13 23 15 17 26 2 4 38 46 4921
2008 Visible minority 14 33 12 14 23 2 2 49 38 345
2008 Non-visible minority 12 27 14 18 25 2 3 41 45 3142

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 15 10 9 1 1 65 20 562
2018 Non-visible minority 32 36 12 11 7 0 0 69 19 3975
2017 Visible minority 36 35 11 9 6 1 1 72 16 629
2017 Non-visible minority 34 38 11 10 6 0 1 73 16 4156
2014 Visible minority 26 41 14 11 8 0 0 67 19 479
2014 Non-visible minority 27 42 12 12 8 0 0 69 20 3563
2011 Visible minority 26 41 15 10 6 1 1 69 16 651
2011 Non-visible minority 34 39 10 10 6 0 0 73 16 4924

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 33 16 8 10 0 1 66 18 563
2018 Non-visible minority 37 31 15 9 6 0 0 69 16 3954
2017 Visible minority 38 32 13 9 7 0 1 71 16 630
2017 Non-visible minority 38 35 13 8 5 0 1 73 14 4167
2014 Visible minority 31 40 15 7 6 0 1 71 13 479
2014 Non-visible minority 36 35 13 9 6 0 0 72 15 3562

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 32 15 9 8 0 0 67 18 568
2018 Non-visible minority 38 36 13 8 5 0 0 74 13 3980
2017 Visible minority 38 35 13 9 5 0 0 73 14 630
2017 Non-visible minority 40 35 11 8 5 0 0 76 13 4164
2014 Visible minority 34 36 16 9 4 0 0 71 13 479
2014 Non-visible minority 37 36 13 9 5 0 0 73 14 3563
2011 Visible minority 34 39 15 7 3 1 0 74 11 647
2011 Non-visible minority 42 37 10 6 3 0 0 80 10 4922

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 30 25 12 10 3 0 51 23 567
2018 Non-visible minority 25 37 20 10 6 3 0 63 16 3986
2017 Visible minority 23 31 20 10 7 8 1 60 18 632
2017 Non-visible minority 26 38 17 9 6 3 1 67 16 4162

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 31 9 6 6 1 0 78 12 566
2018 Non-visible minority 50 29 9 7 4 0 1 80 10 3981
2017 Visible minority 48 27 10 8 5 2 0 77 13 634
2017 Non-visible minority 49 30 8 7 4 0 1 80 11 4169
2014 Visible minority 43 32 14 5 5 0 0 76 10 478
2014 Non-visible minority 47 31 9 8 4 0 0 79 12 3558
2011 Visible minority 41 37 10 6 5 0 1 79 11 653
2011 Non-visible minority 45 33 9 7 4 0 0 79 12 4925

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 15 5 4 0 1 77 9 569
2018 Non-visible minority 39 29 16 9 5 0 1 69 14 3993
2017 Visible minority 44 34 13 5 2 0 2 80 7 636
2017 Non-visible minority 37 31 16 8 5 0 3 70 14 4176
2014 Visible minority 36 37 15 7 4 1 1 73 11 479
2014 Non-visible minority 32 30 19 10 8 0 1 62 18 3562
2011 Visible minority 35 34 19 6 5 0 1 70 11 653
2011 Non-visible minority 31 31 19 11 8 0 1 62 19 4925
2008 Visible minority 29 38 21 7 4 0 1 67 11 345
2008 Non-visible minority 26 28 22 13 10 0 1 54 23 3148

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 32 28 40 569
2018 Non-visible minority 27 38 36 4003
2017 Visible minority 31 29 40 636
2017 Non-visible minority 25 40 35 4176
2014 Visible minority 29 29 42 479
2014 Non-visible minority 26 39 35 3565
2011 Visible minority 37 29 34 654
2011 Non-visible minority 27 41 32 4930

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 6 32 44 6 5 7 182
2018 Non-visible minority 21 36 24 6 6 7 1066
2017 Visible minority 6 33 34 4 17 5 199
2017 Non-visible minority 21 30 23 5 12 8 1041
2014 Visible minority 7 37 44 3 9999 9 140
2014 Non-visible minority 24 34 26 7 9999 9 939
2011 Visible minority 2 34 50 3 9999 10 241
2011 Non-visible minority 22 33 30 7 9999 9 1352
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 36 9 4 2 0 0 85 7 571
2018 Non-visible minority 51 39 6 3 1 0 0 89 4 3996
2017 Visible minority 47 38 8 5 2 0 0 85 7 633
2017 Non-visible minority 49 37 7 4 2 0 0 86 6 4166
2014 Visible minority 43 39 12 5 2 1 0 82 6 478
2014 Non-visible minority 47 39 8 4 2 0 0 86 6 3566
2011 Visible minority 39 45 9 4 2 0 0 84 6 651
2011 Non-visible minority 44 40 9 4 3 1 0 85 7 4929
2008 Visible minority 46 39 9 2 3 1 0 86 6 346
2008 Non-visible minority 50 36 7 4 2 0 0 87 6 3147

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 39 16 8 8 2 0 68 16 569
2018 Non-visible minority 27 41 18 10 4 1 0 68 14 3980
2017 Visible minority 31 39 15 7 4 3 1 72 12 633
2017 Non-visible minority 29 39 16 9 4 2 0 70 14 4167
2014 Visible minority 31 39 13 8 5 3 1 73 13 479
2014 Non-visible minority 31 38 16 8 5 2 0 71 13 3565
2011 Visible minority 23 39 20 10 5 2 0 64 16 651
2011 Non-visible minority 25 40 18 10 5 1 0 66 15 4921

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 20 34 22 9 1 3 32 33 566
2018 Non-visible minority 9 22 33 21 11 1 2 33 32 3985
2017 Visible minority 9 18 31 19 12 3 8 34 31 629
2017 Non-visible minority 9 21 33 19 13 1 4 34 32 4148
2014 Visible minority 13 22 39 17 6 1 3 24 36 478
2014 Non-visible minority 10 24 35 18 9 0 3 28 36 3558
2011 Visible minority 10 27 34 16 6 1 5 24 40 648
2011 Non-visible minority 11 24 33 18 10 1 2 29 37 4912
2008 Visible minority 12 25 33 21 6 1 2 28 39 342
2008 Non-visible minority 11 26 33 18 9 0 2 27 39 3153

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 16 28 21 17 3 3 41 29 565
2018 Non-visible minority 9 17 28 24 17 2 2 43 27 3959
2017 Visible minority 11 15 22 18 21 5 9 45 30 623
2017 Non-visible minority 8 17 26 23 20 2 5 45 27 4139
2014 Visible minority 11 18 29 23 11 2 5 37 31 477
2014 Non-visible minority 10 18 29 24 15 2 3 41 29 3554
2011 Visible minority 12 16 27 24 11 4 7 38 31 645
2011 Non-visible minority 10 17 27 24 17 2 4 44 28 4905
2008 Visible minority 9 17 31 24 12 4 3 39 28 342
2008 Non-visible minority 9 18 28 23 16 2 3 42 29 3147

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 18 30 20 11 3 4 34 34 564
2018 Non-visible minority 10 19 28 23 14 2 3 40 30 3969
2017 Visible minority 11 17 29 19 9 5 9 33 33 626
2017 Non-visible minority 10 17 28 20 16 2 6 40 30 4150
2014 Visible minority 12 21 33 18 8 3 5 28 36 478
2014 Non-visible minority 12 21 29 20 12 2 4 34 35 3554
2011 Visible minority 16 18 32 18 8 3 6 28 37 643
2011 Non-visible minority 14 20 28 20 12 2 4 34 36 4905
2008 Visible minority 18 22 30 15 8 3 3 25 43 342
2008 Non-visible minority 13 21 30 19 11 2 4 32 35 3146

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 8 30 33 18 1 3 53 15 558
2018 Non-visible minority 4 10 28 33 22 1 3 57 14 3954
2017 Visible minority 6 9 24 28 22 3 9 57 16 627
2017 Non-visible minority 4 9 27 31 23 1 5 58 13 4123
2014 Visible minority 7 9 30 31 16 1 5 51 17 474
2014 Non-visible minority 5 12 30 30 18 1 4 51 18 3536
2011 Visible minority 7 10 31 30 12 2 8 47 18 646
2011 Non-visible minority 6 11 30 31 17 1 3 50 18 4899
2008 Visible minority 5 13 29 32 16 2 4 51 18 341
2008 Non-visible minority 6 13 31 28 17 1 4 47 20 3148

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 20 24 20 14 1 2 36 40 563
2018 Non-visible minority 16 21 24 19 15 1 3 36 39 3987
2017 Visible minority 16 15 24 17 16 4 8 37 36 625
2017 Non-visible minority 16 19 25 17 17 1 4 37 37 4152
2014 Visible minority 16 24 24 19 11 1 4 32 42 476
2014 Non-visible minority 20 23 25 16 13 1 3 30 44 3556
2011 Visible minority 17 22 28 17 8 2 6 28 42 647
2011 Non-visible minority 19 21 26 17 12 1 3 31 42 4917
2008 Visible minority 16 20 28 20 11 2 3 33 38 344
2008 Non-visible minority 19 22 25 17 12 1 3 31 43 3152

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 16 27 22 15 2 4 39 32 563
2018 Non-visible minority 11 18 26 22 17 3 4 42 31 3957
2017 Visible minority 13 13 22 17 17 8 10 41 32 627
2017 Non-visible minority 11 17 23 21 20 3 6 45 30 4150
2014 Visible minority 14 17 26 22 12 4 5 38 33 476
2014 Non-visible minority 11 16 24 24 17 2 5 44 30 3547
2011 Visible minority 13 17 27 19 13 4 7 36 33 646
2011 Non-visible minority 10 16 25 24 19 2 5 46 27 4902
2008 Visible minority 17 19 27 18 10 5 3 31 39 345
2008 Non-visible minority 12 20 25 20 15 2 5 38 35 3150

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 18 31 23 11 2 3 35 33 563
2018 Non-visible minority 11 19 31 21 14 2 3 36 31 3979
2017 Visible minority 10 16 28 17 14 5 9 37 31 629
2017 Non-visible minority 10 17 30 20 15 3 5 38 30 4146
2014 Visible minority 9 19 34 18 12 4 5 32 31 477
2014 Non-visible minority 13 21 31 18 11 2 4 31 36 3552

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 28 13 12 14 1 0 60 26 567
2018 Non-visible minority 35 30 11 12 10 1 1 66 22 3972
2017 Visible minority 40 29 10 10 8 3 1 71 19 635
2017 Non-visible minority 39 29 10 11 9 1 1 69 21 4169
2014 Visible minority 40 28 12 10 9 1 0 69 19 478
2014 Non-visible minority 39 29 9 12 10 0 0 68 22 3563

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 33 11 11 7 0 0 72 17 565
2018 Non-visible minority 41 36 9 9 4 0 0 78 14 3971
2017 Visible minority 42 34 9 8 5 1 0 77 13 634
2017 Non-visible minority 39 39 8 9 4 0 1 79 14 4158
2014 Visible minority 37 35 14 9 5 0 0 72 14 479
2014 Non-visible minority 39 39 9 9 4 0 0 78 14 3563

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 16 8 7 2 1 68 15 570
2018 Non-visible minority 35 39 14 6 4 2 1 76 11 3975

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 15 7 7 3 0 71 14 569
2018 Non-visible minority 42 32 16 4 2 3 1 77 7 3978
2017 Visible minority 39 27 16 7 4 5 2 71 12 632
2017 Non-visible minority 41 33 15 4 3 4 1 77 7 4156
2014 Visible minority 38 33 14 6 5 3 0 74 11 478
2014 Non-visible minority 46 31 13 3 2 4 1 81 5 3563

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 33 15 8 6 2 0 70 15 566
2018 Non-visible minority 40 38 12 5 3 2 0 80 8 3976
2017 Visible minority 41 32 13 7 4 3 0 75 11 634
2017 Non-visible minority 41 38 12 5 2 2 0 81 7 4171
2014 Visible minority 40 37 11 6 4 2 0 78 10 478
2014 Non-visible minority 45 34 11 5 3 2 0 81 8 3563
2011 Visible minority 28 37 18 7 8 2 0 67 15 652
2011 Non-visible minority 31 38 17 7 5 2 0 71 12 4923

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 36 12 5 5 0 0 78 10 564
2018 Non-visible minority 49 35 8 5 3 0 0 85 8 3975
2017 Visible minority 46 36 10 4 3 0 0 83 8 634
2017 Non-visible minority 49 36 8 5 3 0 0 85 7 4169
2014 Visible minority 46 36 10 4 4 0 0 82 8 478
2014 Non-visible minority 52 32 9 4 4 0 0 84 8 3564
2011 Visible minority 35 41 13 6 4 1 0 77 10 652
2011 Non-visible minority 42 38 10 6 4 0 0 80 10 4914
2008 Visible minority 34 39 13 7 5 1 0 74 12 344
2008 Non-visible minority 41 37 10 8 5 0 0 78 13 3153

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 29 19 13 14 4 3 50 29 570
2018 Non-visible minority 20 31 18 13 10 4 2 55 25 3979
2017 Visible minority 26 28 13 12 11 6 5 60 25 635
2017 Non-visible minority 26 30 14 12 10 4 3 60 25 4170
2014 Visible minority 32 26 14 12 10 4 2 61 23 479
2014 Non-visible minority 28 31 14 12 10 3 2 62 24 3565

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 18 8 8 3 1 64 17 566
2018 Non-visible minority 34 36 14 8 5 2 1 72 14 3985
2017 Visible minority 33 33 14 8 6 5 1 70 15 631
2017 Non-visible minority 37 35 11 8 5 3 1 75 13 4163
2014 Visible minority 34 35 16 6 3 4 1 74 10 478
2014 Non-visible minority 40 34 11 7 4 2 1 77 12 3565
2011 Visible minority 25 36 15 10 7 5 2 66 18 646
2011 Non-visible minority 36 34 12 8 6 3 1 73 15 4924
2008 Visible minority 28 32 12 11 9 7 1 65 22 345
2008 Non-visible minority 33 33 11 9 8 4 1 70 18 3155

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 34 18 10 9 2 0 62 19 566
2018 Non-visible minority 31 36 18 9 4 1 0 68 14 3979

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 22 22 12 18 6 2 44 32 569
2018 Non-visible minority 22 26 18 13 13 6 2 52 28 3992
2017 Visible minority 22 23 18 10 14 10 4 52 27 631
2017 Non-visible minority 24 25 15 13 13 7 3 54 29 4161
2014 Visible minority 20 26 14 13 16 9 2 52 32 479
2014 Non-visible minority 23 24 17 14 14 7 1 51 31 3562
2011 Visible minority 13 22 19 16 18 11 1 40 38 650
2011 Non-visible minority 17 24 18 15 15 9 2 46 34 4927

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 20 80 568
2018 Non-visible minority 15 85 3999

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 107
2018 Non-visible minority 59 603

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 107
2018 Non-visible minority 57 603

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 107
2018 Non-visible minority 6 603

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 107
2018 Non-visible minority 4 603

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 108
2018 Non-visible minority 34 604

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 108
2018 Non-visible minority 40 604

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 108
2018 Non-visible minority 51 604

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 108
2018 Non-visible minority 37 604

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 108
2018 Non-visible minority 34 604

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 108
2018 Non-visible minority 50 604

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 108
2018 Non-visible minority 33 604

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 108
2018 Non-visible minority 10 604

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 108
2018 Non-visible minority 8 604

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 108
2018 Non-visible minority 48 604

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 108
2018 Non-visible minority 20 604

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 108
2018 Non-visible minority 15 604

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 106
2018 Non-visible minority 54 604

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 106
2018 Non-visible minority 28 604

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 106
2018 Non-visible minority 7 604

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 106
2018 Non-visible minority 19 604

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 106
2018 Non-visible minority 12 604

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 106
2018 Non-visible minority 5 604

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 106
2018 Non-visible minority 11 604

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 106
2018 Non-visible minority 13 604

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 106
2018 Non-visible minority 26 604

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 8 572

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 96
2018 Non-visible minority 19 572

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 9 572

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 96
2018 Non-visible minority 7 572

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 96
2018 Non-visible minority 11 572

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 96
2018 Non-visible minority 10 572

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 96
2018 Non-visible minority 12 572

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 96
2018 Non-visible minority 11 572

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 96
2018 Non-visible minority 10 572

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 96
2018 Non-visible minority 28 572

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 96
2018 Non-visible minority 7 572

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 96
2018 Non-visible minority 46 572

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 96
2018 Non-visible minority 60 572

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 96
2018 Non-visible minority 10 572

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 17 25 9 11 15 5 44 25 569
2018 Non-visible minority 19 21 22 9 8 16 5 51 22 3982
2017 Visible minority 19 21 20 7 7 19 8 54 19 635
2017 Non-visible minority 20 21 19 9 9 16 6 52 23 4172
2014 Visible minority 25 20 22 8 9 14 3 54 20 479
2014 Non-visible minority 22 23 19 9 8 14 4 56 21 3562

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 26 21 7 9 6 2 60 17 570
2018 Non-visible minority 32 30 18 8 5 5 1 67 14 3978
2017 Visible minority 31 32 16 6 6 7 2 69 13 635
2017 Non-visible minority 33 31 16 8 5 5 1 69 14 4170
2014 Visible minority 34 32 17 6 5 6 0 70 12 479
2014 Non-visible minority 36 33 15 7 4 3 0 73 12 3563
2011 Visible minority 28 34 19 7 7 5 0 65 15 653
2011 Non-visible minority 34 35 16 7 5 4 0 71 13 4921

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 568
2018 Non-visible minority 6 94 3985

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 63
2018 Non-visible minority 44 240

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 68 63
2018 Non-visible minority 71 240

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 64
2018 Non-visible minority 8 240

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 64
2018 Non-visible minority 7 240

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 64
2018 Non-visible minority 2 240

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 64
2018 Non-visible minority 32 240

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 64
2018 Non-visible minority 33 240

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 64
2018 Non-visible minority 15 240

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 64
2018 Non-visible minority 0 240

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 64
2018 Non-visible minority 18 240

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 64
2018 Non-visible minority 0 240

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 64
2018 Non-visible minority 23 240

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 64
2018 Non-visible minority 28 241

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 64
2018 Non-visible minority 15 241

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 64
2018 Non-visible minority 14 241

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 64
2018 Non-visible minority 5 241

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 64
2018 Non-visible minority 7 241

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 64
2018 Non-visible minority 52 241

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 59
2018 Non-visible minority 5 229

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 59
2018 Non-visible minority 15 229

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 59
2018 Non-visible minority 3 229

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 59
2018 Non-visible minority 8 229

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 59
2018 Non-visible minority 10 229

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 59
2018 Non-visible minority 9 229

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 59
2018 Non-visible minority 27 229

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 59
2018 Non-visible minority 7 229

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 59
2018 Non-visible minority 47 229

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 59
2018 Non-visible minority 69 229

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 59
2018 Non-visible minority 9 229

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 18 29 5 7 18 5 46 17 568
2018 Non-visible minority 21 20 26 4 3 19 6 55 10 3979
2017 Visible minority 18 21 20 4 4 24 8 57 13 634
2017 Non-visible minority 21 20 22 4 3 23 7 59 10 4170
2014 Visible minority 23 22 21 3 4 21 6 61 10 478
2014 Non-visible minority 22 20 22 4 2 23 7 60 9 3565

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 27 23 6 7 8 2 61 14 569
2018 Non-visible minority 33 30 20 5 3 8 1 69 9 3978
2017 Visible minority 32 31 16 4 5 10 2 73 10 635
2017 Non-visible minority 35 30 17 4 3 9 2 73 7 4170
2014 Visible minority 33 32 18 3 2 10 1 73 6 478
2014 Non-visible minority 38 31 16 3 2 8 1 76 6 3565
2011 Visible minority 30 32 19 5 5 8 0 68 11 650
2011 Non-visible minority 39 33 15 4 2 6 0 77 7 4915
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 27 12 4 7 1 1 76 12 560
2018 Non-visible minority 53 26 10 5 5 1 0 80 10 3971
2017 Visible minority 53 26 11 3 6 1 1 80 9 635
2017 Non-visible minority 57 24 9 4 5 1 0 82 9 4177

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 38 14 6 3 2 0 76 10 568
2018 Non-visible minority 40 37 13 6 3 1 0 78 9 3975
2017 Visible minority 35 41 11 5 3 5 0 80 8 634
2017 Non-visible minority 34 40 13 6 3 3 1 77 10 4168

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 32 17 15 9 3 0 59 24 570
2018 Non-visible minority 30 35 15 12 6 1 0 66 19 3984
2017 Visible minority 23 38 15 13 7 5 0 64 20 634
2017 Non-visible minority 24 38 15 12 8 2 1 63 21 4168

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 23 19 15 21 0 1 44 37 570
2018 Non-visible minority 19 23 22 15 21 0 1 42 36 4000
2017 Visible minority 23 21 17 15 20 0 4 46 36 635
2017 Non-visible minority 19 22 19 16 22 0 1 42 39 4161

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 25 25 14 11 0 2 49 26 566
2018 Non-visible minority 23 29 25 13 9 0 1 52 23 3996
2017 Visible minority 29 26 21 12 9 1 2 57 21 632
2017 Non-visible minority 26 27 23 13 10 0 1 54 23 4167

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 27 21 10 7 0 3 59 19 562
2018 Non-visible minority 36 31 19 8 4 0 2 69 12 3980
2017 Visible minority 35 28 17 8 5 1 6 67 14 625
2017 Non-visible minority 38 29 18 8 4 0 4 70 12 4149

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 21 27 12 16 1 3 42 30 556
2018 Non-visible minority 25 23 21 14 15 1 1 49 30 3986
2017 Visible minority 28 21 18 14 14 2 3 51 30 633
2017 Non-visible minority 27 22 19 15 15 0 2 50 31 4158

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 19 15 3 2 1 11 77 6 561
2018 Non-visible minority 57 20 10 4 3 1 5 81 8 3972
2017 Visible minority 50 20 11 3 2 1 13 81 7 630
2017 Non-visible minority 54 20 10 4 3 0 9 81 7 4158

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 24 22 9 6 1 3 62 16 563
2018 Non-visible minority 38 27 18 8 7 0 1 67 15 3989
2017 Visible minority 37 26 19 9 6 1 2 65 15 631
2017 Non-visible minority 37 31 18 8 6 0 1 68 14 4158

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 23 10 6 1 3 59 17 568
2018 Non-visible minority 33 34 19 8 4 1 2 69 12 3987
2017 Visible minority 34 26 19 8 6 3 5 64 15 630
2017 Non-visible minority 36 31 18 8 4 1 2 69 13 4156

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 34 20 9 9 1 2 61 19 565
2018 Non-visible minority 30 33 21 10 5 1 1 64 15 3989
2017 Visible minority 30 29 20 9 6 2 3 62 16 631
2017 Non-visible minority 32 31 20 11 4 0 2 64 15 4157

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 29 21 11 9 1 3 58 20 564
2018 Non-visible minority 36 30 18 9 5 1 1 67 14 3978
2017 Visible minority 29 29 17 12 7 1 4 61 21 630
2017 Non-visible minority 38 29 17 10 5 1 2 69 14 4152

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 30 19 9 5 1 2 66 14 560
2018 Non-visible minority 35 31 20 8 5 0 1 67 13 3967
2017 Visible minority 34 26 21 9 4 2 4 64 14 629
2017 Non-visible minority 35 32 18 8 4 0 2 69 13 4148

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 24 15 4 6 1 3 74 10 567
2018 Non-visible minority 59 22 10 4 2 0 2 83 7 3962
2017 Visible minority 58 20 10 4 3 0 5 82 7 627
2017 Non-visible minority 58 23 10 4 2 0 3 83 7 4165

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 17 8 3 3 1 6 85 6 566
2018 Non-visible minority 74 13 5 2 1 1 4 91 3 3969

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 15 9 5 8 3 4 76 14 567
2018 Non-visible minority 70 13 6 3 4 1 3 86 7 3980
2017 Visible minority 63 15 7 4 5 2 5 84 9 633
2017 Non-visible minority 71 13 7 3 3 1 3 87 6 4175

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 23 13 6 4 1 2 76 11 564
2018 Non-visible minority 48 28 13 5 4 0 1 78 9 3988
2017 Visible minority 51 24 12 5 4 1 3 78 10 631
2017 Non-visible minority 50 29 11 4 3 0 2 81 7 4161

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 20 11 10 9 1 2 70 19 563
2018 Non-visible minority 57 22 10 5 5 0 1 80 11 3981
2017 Visible minority 55 19 9 6 7 1 3 77 13 631
2017 Non-visible minority 61 20 9 5 4 0 2 83 9 4166

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 10 5 3 2 1 27 86 7 557
2018 Non-visible minority 52 10 4 2 1 0 31 90 4 3956
2017 Visible minority 53 10 5 2 2 1 27 89 5 629
2017 Non-visible minority 54 11 4 2 1 0 29 90 4 4164

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 18 8 3 1 1 8 87 4 562
2018 Non-visible minority 62 21 8 2 1 0 5 88 4 3973
2017 Visible minority 60 16 6 2 1 2 13 89 5 627
2017 Non-visible minority 64 19 7 2 1 0 7 89 3 4133

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 17 7 4 5 1 5 83 10 564
2018 Non-visible minority 73 13 5 2 2 0 4 90 5 3977
2017 Visible minority 57 19 7 4 4 2 9 84 9 630
2017 Non-visible minority 71 14 5 3 3 1 4 88 6 4173

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 28 14 5 3 1 3 77 8 564
2018 Non-visible minority 50 28 13 4 2 0 2 80 6 3976
2017 Visible minority 49 25 12 5 2 1 7 80 7 631
2017 Non-visible minority 52 30 10 3 2 0 3 85 5 4157

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 29 34 12 4 0 1 50 16 570
2018 Non-visible minority 18 34 32 11 4 0 0 53 15 3988
2017 Visible minority 18 34 33 9 5 1 1 53 14 636
2017 Non-visible minority 19 32 32 11 5 0 0 51 16 4173

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 14 41 23 12 0 1 35 23 559
2018 Non-visible minority 10 19 36 22 13 0 0 34 29 3933
2017 Visible minority 6 15 37 25 14 1 1 40 22 631
2017 Non-visible minority 10 18 36 22 14 0 1 36 28 4153
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 24 20 17 19 1 1 19 81 565
2018 Non-visible minority 25 25 21 14 14 1 0 25 75 3995
2017 Visible minority 27 18 17 11 20 4 3 29 71 636
2017 Non-visible minority 25 23 19 13 17 3 1 26 74 4173

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 444
2018 Non-visible minority 29 2921
2017 Visible minority 34 434
2017 Non-visible minority 34 2931

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 444
2018 Non-visible minority 29 2921
2017 Visible minority 29 434
2017 Non-visible minority 29 2931

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 444
2018 Non-visible minority 22 2921
2017 Visible minority 16 434
2017 Non-visible minority 19 2931

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 444
2018 Non-visible minority 44 2921
2017 Visible minority 47 434
2017 Non-visible minority 44 2931

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 444
2018 Non-visible minority 6 2921
2017 Visible minority 6 434
2017 Non-visible minority 6 2931

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 444
2018 Non-visible minority 27 2921

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 444
2018 Non-visible minority 40 2921
2017 Visible minority 37 434
2017 Non-visible minority 42 2931

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 5 40 16 12 5 23 414
2018 Non-visible minority 4 39 19 12 5 20 2755
2017 Visible minority 4 46 16 12 5 17 422
2017 Non-visible minority 5 47 18 11 4 15 2881

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 37 63 440
2018 Non-visible minority 33 67 2894

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 16 15 11 15 2 7 54 29 566
2018 Non-visible minority 37 17 14 11 13 1 7 59 26 3982

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 21 22 18 20 1 6 37 40 440
2018 Non-visible minority 13 21 17 17 22 1 7 38 43 2907
2017 Visible minority 12 25 16 13 22 3 8 42 40 437
2017 Non-visible minority 14 22 16 14 23 2 9 41 41 2959

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 12 16 18 46 1 3 16 67 442
2018 Non-visible minority 4 12 13 19 47 1 4 17 69 2910
2017 Visible minority 2 10 11 15 56 2 4 13 76 437
2017 Non-visible minority 3 10 10 17 54 2 4 14 75 2954
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