2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 34 13 12 9 0 0 66 21 273
2018 Not a person with a disability 39 40 11 6 4 0 0 79 10 4273
2017 Person with a disability 37 33 11 12 7 0 0 70 19 273
2017 Not a person with a disability 39 43 9 6 3 0 0 82 9 4538
2014 Person with a disability 35 37 9 9 10 0 0 73 19 223
2014 Not a person with a disability 37 43 10 7 4 0 0 80 11 3832
2011 Person with a disability 33 38 9 12 8 0 0 71 20 248
2011 Not a person with a disability 40 40 10 6 4 0 0 80 10 5313
2008 Person with a disability 28 42 7 10 12 1 0 71 22 159
2008 Not a person with a disability 40 40 9 7 4 0 0 80 11 3310

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 28 10 14 17 1 0 58 32 270
2018 Not a person with a disability 36 36 11 9 7 0 0 72 16 4297
2017 Person with a disability 27 29 13 13 19 0 0 55 32 273
2017 Not a person with a disability 36 36 12 9 7 0 0 72 16 4524

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 26 7 4 4 0 0 84 9 270
2018 Not a person with a disability 60 30 7 2 1 0 0 89 3 4257
2017 Person with a disability 58 30 6 3 3 0 0 88 6 273
2017 Not a person with a disability 60 30 7 2 1 0 0 91 3 4530
2014 Person with a disability 71 16 8 4 2 0 0 87 5 223
2014 Not a person with a disability 69 23 5 2 1 0 0 93 2 3828
2011 Person with a disability 65 22 7 3 2 0 1 87 5 248
2011 Not a person with a disability 66 27 5 2 1 0 0 93 2 5321

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 44 29 14 8 5 0 0 73 14 272
2018 Not a person with a disability 46 37 9 4 3 0 0 84 7 4298
2017 Person with a disability 42 32 14 7 5 0 0 74 12 273
2017 Not a person with a disability 47 38 8 4 2 0 0 85 6 4523
2014 Person with a disability 44 33 11 5 7 0 0 77 12 222
2014 Not a person with a disability 47 37 9 5 2 0 0 84 7 3831
2011 Person with a disability 38 37 12 8 5 0 0 76 13 247
2011 Not a person with a disability 46 39 8 4 2 0 0 85 7 5326
2008 Person with a disability 35 39 7 11 8 0 0 74 19 163
2008 Not a person with a disability 46 39 7 5 2 0 0 85 8 3339

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 23 15 16 15 0 0 55 31 271
2018 Not a person with a disability 40 31 16 7 5 1 0 71 13 4286
2017 Person with a disability 37 22 12 13 14 1 1 60 28 274
2017 Not a person with a disability 40 33 14 8 5 0 0 73 13 4530
2014 Person with a disability 31 30 10 13 15 1 0 62 28 223
2014 Not a person with a disability 38 35 14 8 5 1 0 73 13 3831
2011 Person with a disability 25 24 16 16 18 0 1 50 34 248
2011 Not a person with a disability 32 36 17 9 5 1 0 69 14 5327

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 26 17 16 12 0 0 55 28 268
2018 Not a person with a disability 40 34 14 7 5 0 0 73 12 4248
2017 Person with a disability 34 27 12 18 9 1 0 61 27 274
2017 Not a person with a disability 40 35 12 8 4 0 0 75 12 4543
2014 Person with a disability 32 28 12 15 13 0 0 61 27 223
2014 Not a person with a disability 38 36 14 8 4 0 0 74 12 3830
2011 Person with a disability 24 29 12 18 18 0 0 53 35 248
2011 Not a person with a disability 32 39 15 10 5 0 0 71 14 5312
2008 Person with a disability 21 35 11 14 17 2 0 57 31 164
2008 Not a person with a disability 34 39 12 8 5 0 0 74 14 3342

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 19 13 15 17 4 0 53 33 269
2018 Not a person with a disability 39 25 16 10 7 2 1 66 17 4292
2017 Person with a disability 31 20 19 12 12 5 1 54 25 273
2017 Not a person with a disability 40 24 15 10 6 4 1 67 17 4530
2014 Person with a disability 36 18 13 13 17 3 0 56 31 223
2014 Not a person with a disability 40 24 15 10 7 3 0 67 18 3830
2011 Person with a disability 31 18 16 13 19 3 0 51 33 248
2011 Not a person with a disability 36 26 15 11 8 3 0 65 20 5312
2008 Person with a disability 21 22 11 16 17 12 0 50 38 164
2008 Not a person with a disability 33 28 15 11 8 4 0 64 20 3342
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 23 12 10 13 3 1 64 24 270
2018 Not a person with a disability 46 28 12 7 5 1 1 76 12 4277
2017 Person with a disability 38 21 16 11 12 2 1 61 23 274
2017 Not a person with a disability 46 29 11 7 5 2 1 77 12 4542
2014 Person with a disability 39 24 13 8 12 2 2 66 21 223
2014 Not a person with a disability 45 30 11 7 5 2 1 76 13 3829
2011 Person with a disability 33 24 13 11 15 3 1 59 27 245
2011 Not a person with a disability 42 30 12 8 5 2 0 74 13 5316
2008 Person with a disability 30 30 10 8 16 6 0 64 25 164
2008 Not a person with a disability 40 29 11 9 7 3 0 71 17 3345

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 22 11 14 13 1 1 61 28 270
2018 Not a person with a disability 42 31 10 9 6 1 1 74 15 4271
2017 Person with a disability 34 27 13 12 13 0 0 62 25 273
2017 Not a person with a disability 43 32 9 8 6 1 1 76 14 4541
2014 Person with a disability 32 32 10 10 15 0 1 65 25 223
2014 Not a person with a disability 42 31 11 9 6 1 0 74 15 3831
2011 Person with a disability 29 26 9 16 17 3 0 57 34 246
2011 Not a person with a disability 39 33 11 10 6 1 0 73 16 5312
2008 Person with a disability 29 25 12 12 16 5 0 57 30 163
2008 Not a person with a disability 37 32 10 11 8 1 0 70 20 3342

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 19 14 10 13 1 1 63 23 271
2018 Not a person with a disability 49 26 11 7 6 0 1 76 13 4284
2017 Person with a disability 45 19 12 10 12 1 1 65 22 274
2017 Not a person with a disability 54 25 9 5 6 0 0 80 11 4537
2014 Person with a disability 39 22 16 10 12 0 1 62 22 222
2014 Not a person with a disability 51 26 9 7 6 0 0 78 13 3833

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 27 16 11 13 4 0 58 25 273
2018 Not a person with a disability 33 32 15 9 6 4 0 68 16 4298
2017 Person with a disability 30 24 11 12 16 6 1 58 30 274
2017 Not a person with a disability 34 32 14 9 6 5 1 70 15 4543
2014 Person with a disability 26 28 12 13 15 5 1 57 30 223
2014 Not a person with a disability 30 35 15 9 6 5 1 68 16 3830
2011 Person with a disability 18 23 13 13 26 6 1 44 42 248
2011 Not a person with a disability 24 33 19 12 8 4 1 59 21 5321

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 26 13 18 15 2 0 53 34 274
2018 Not a person with a disability 31 31 17 11 8 2 0 63 19 4285
2017 Person with a disability 25 23 13 16 18 3 1 51 36 274
2017 Not a person with a disability 30 33 15 11 7 3 1 65 19 4538
2014 Person with a disability 25 24 14 14 21 1 0 50 35 223
2014 Not a person with a disability 27 33 17 13 8 2 0 62 21 3829
2011 Person with a disability 16 21 18 13 28 4 0 38 43 246
2011 Not a person with a disability 22 32 18 14 11 2 0 56 26 5319
2008 Person with a disability 17 26 17 11 23 7 0 46 36 163
2008 Not a person with a disability 26 34 15 12 9 3 0 62 22 3347

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 25 21 15 16 4 0 46 33 273
2018 Not a person with a disability 23 30 21 14 8 4 0 55 23 4279
2017 Person with a disability 19 27 12 19 17 5 1 49 38 273
2017 Not a person with a disability 22 31 18 14 9 5 1 57 24 4530
2014 Person with a disability 20 18 15 18 24 5 0 40 44 223
2014 Not a person with a disability 21 30 18 17 9 5 0 54 27 3830
2011 Person with a disability 11 25 17 20 21 6 0 38 43 248
2011 Not a person with a disability 15 32 20 18 11 4 0 49 31 5320
2008 Person with a disability 8 22 22 17 22 9 0 33 43 164
2008 Not a person with a disability 16 33 16 19 10 5 0 52 31 3342

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 19 18 19 23 2 0 38 43 272
2018 Not a person with a disability 20 30 18 18 11 3 0 52 30 4291
2017 Person with a disability 16 26 12 19 20 5 1 45 42 274
2017 Not a person with a disability 21 31 17 16 10 4 1 54 28 4535
2014 Person with a disability 15 22 13 17 27 6 0 40 47 222
2014 Not a person with a disability 19 32 17 18 11 2 0 53 30 3829
2011 Person with a disability 10 26 14 17 27 4 1 38 47 248
2011 Not a person with a disability 14 33 18 20 12 3 0 48 33 5319
2008 Person with a disability 8 30 14 21 21 4 1 41 45 163
2008 Not a person with a disability 18 36 14 19 10 2 0 55 30 3343
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 22 13 18 21 0 0 47 40 274
2018 Not a person with a disability 31 34 15 11 9 0 0 65 20 4284
2017 Person with a disability 26 23 15 18 18 0 0 49 36 273
2017 Not a person with a disability 31 35 14 11 7 0 0 67 19 4535
2014 Person with a disability 23 28 11 20 17 1 0 51 38 223
2014 Not a person with a disability 29 37 14 12 8 0 0 66 20 3829
2011 Person with a disability 20 30 13 14 22 0 0 50 37 248
2011 Not a person with a disability 25 39 15 13 8 0 0 64 21 5320

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 34 14 11 12 0 1 62 23 273
2018 Not a person with a disability 33 40 13 9 5 0 0 73 14 4290
2017 Person with a disability 30 31 14 14 10 0 0 62 24 273
2017 Not a person with a disability 34 41 11 9 4 0 0 76 13 4536

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 19 19 13 24 10 1 36 42 272
2018 Not a person with a disability 13 22 19 18 15 11 2 40 38 4284
2017 Person with a disability 15 14 16 21 20 13 2 33 47 273
2017 Not a person with a disability 13 22 16 18 14 15 3 42 38 4537
2014 Person with a disability 16 11 16 19 24 11 1 32 50 223
2014 Not a person with a disability 13 23 18 19 15 10 2 41 39 3827

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 25 10 16 10 1 1 62 27 270
2018 Not a person with a disability 40 32 12 10 6 0 1 72 16 4280
2017 Person with a disability 36 25 15 11 12 1 0 62 24 273
2017 Not a person with a disability 40 33 11 9 6 1 1 74 15 4541
2014 Person with a disability 38 23 12 13 11 2 1 63 24 223
2014 Not a person with a disability 41 33 10 8 6 1 0 75 14 3831
2011 Person with a disability 32 24 14 12 17 1 1 57 29 245
2011 Not a person with a disability 35 36 12 10 6 1 0 72 16 5322
2008 Person with a disability 31 23 14 12 17 3 0 56 30 163
2008 Not a person with a disability 34 34 12 10 9 1 0 68 19 3347

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 14 8 20 14 3 3 55 36 35
2018 Not a person with a disability 28 36 15 9 7 2 3 68 16 683
2017 Person with a disability 22 31 14 15 18 0 0 53 33 28
2017 Not a person with a disability 29 36 14 10 5 2 4 69 16 719
2014 Person with a disability 13 25 20 21 16 5 0 41 38 20
2014 Not a person with a disability 27 36 15 10 5 3 4 67 17 638

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 34 11 20 7 1 1 61 28 274
2018 Not a person with a disability 29 44 8 13 5 0 1 74 18 4300
2017 Person with a disability 27 29 13 16 15 0 0 56 31 273
2017 Not a person with a disability 31 39 10 14 6 0 0 70 20 4540
2014 Person with a disability 27 31 9 16 16 1 0 58 32 223
2014 Not a person with a disability 31 39 10 13 7 0 0 71 20 3831
2011 Person with a disability 26 31 13 13 16 0 1 58 29 248
2011 Not a person with a disability 28 40 12 13 6 0 1 69 19 5315
2008 Person with a disability 18 40 10 18 12 1 0 59 31 164
2008 Not a person with a disability 27 41 11 14 6 0 0 69 21 3348

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 36 11 8 7 0 0 73 15 272
2018 Not a person with a disability 41 38 11 6 3 0 0 80 9 4289
2017 Person with a disability 41 32 12 9 5 0 0 74 14 274
2017 Not a person with a disability 44 37 10 6 3 0 0 81 9 4540
2014 Person with a disability 38 30 14 9 9 0 0 67 18 223
2014 Not a person with a disability 41 38 11 7 3 0 0 79 10 3833
2011 Person with a disability 39 31 9 13 8 0 0 71 20 246
2011 Not a person with a disability 45 36 10 6 3 0 0 81 9 5326
2008 Person with a disability 29 39 10 13 9 0 0 68 22 164
2008 Not a person with a disability 39 40 10 8 4 0 0 79 11 3341

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 44 33 7 7 8 0 0 77 15 269
2018 Not a person with a disability 47 37 8 6 3 0 0 84 8 4261
2017 Person with a disability 45 29 9 10 7 0 0 74 17 273
2017 Not a person with a disability 49 35 7 6 3 0 0 84 9 4533
2014 Person with a disability 41 29 11 9 11 0 0 69 20 223
2014 Not a person with a disability 47 37 7 6 3 0 0 84 9 3830
2011 Person with a disability 41 38 8 5 7 0 0 79 13 247
2011 Not a person with a disability 47 37 7 5 3 0 0 85 9 5322
2008 Person with a disability 35 38 12 4 10 1 0 74 14 164
2008 Not a person with a disability 45 39 7 6 3 0 0 84 9 3349

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 23 14 18 21 3 1 46 40 273
2018 Not a person with a disability 25 32 18 13 9 2 1 59 23 4285
2017 Person with a disability 24 23 15 17 19 2 1 48 36 274
2017 Not a person with a disability 28 33 15 11 8 3 2 64 20 4531
2014 Person with a disability 20 19 12 15 29 4 1 41 46 223
2014 Not a person with a disability 26 32 15 13 10 2 1 60 24 3831
2011 Person with a disability 18 27 13 13 27 2 1 46 41 247
2011 Not a person with a disability 23 33 16 14 12 2 0 57 26 5316
2008 Person with a disability 9 26 20 13 29 4 0 36 43 163
2008 Not a person with a disability 20 35 16 15 12 2 0 56 27 3346

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 16 14 21 31 3 3 30 55 272
2018 Not a person with a disability 19 24 17 17 18 2 4 45 37 4290
2017 Person with a disability 14 18 15 16 32 2 3 34 50 274
2017 Not a person with a disability 19 24 15 15 17 3 6 48 36 4533
2014 Person with a disability 14 14 10 13 46 2 2 29 61 223
2014 Not a person with a disability 16 22 16 18 22 2 4 41 42 3829
2011 Person with a disability 9 19 12 12 42 1 5 30 57 248
2011 Not a person with a disability 13 24 15 18 25 2 4 39 45 5318
2008 Person with a disability 7 24 10 13 40 2 4 33 57 162
2008 Not a person with a disability 13 28 14 18 24 2 2 42 44 3334

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 34 12 13 16 0 0 59 29 269
2018 Not a person with a disability 32 37 13 11 7 0 0 69 18 4279
2017 Person with a disability 25 38 11 12 13 0 1 64 25 273
2017 Not a person with a disability 34 38 11 10 6 0 1 73 16 4518
2014 Person with a disability 20 33 7 21 17 1 0 54 39 223
2014 Not a person with a disability 27 42 12 11 7 0 0 69 18 3830
2011 Person with a disability 27 31 11 13 15 2 0 60 29 247
2011 Not a person with a disability 33 40 11 10 6 0 0 74 16 5320

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 17 12 15 1 0 56 27 267
2018 Not a person with a disability 37 32 15 9 6 0 0 69 16 4263
2017 Person with a disability 30 34 14 10 11 0 1 65 21 273
2017 Not a person with a disability 38 34 13 8 5 0 1 73 13 4531
2014 Person with a disability 27 30 10 16 15 1 0 58 32 223
2014 Not a person with a disability 36 36 14 8 6 0 0 72 14 3829

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 32 13 10 11 1 0 65 22 272
2018 Not a person with a disability 38 35 13 8 5 0 0 74 13 4288
2017 Person with a disability 35 26 12 16 11 0 0 61 27 273
2017 Not a person with a disability 40 36 11 8 4 0 0 76 12 4528
2014 Person with a disability 25 30 15 15 14 0 1 56 29 223
2014 Not a person with a disability 37 36 13 9 5 0 0 74 13 3830
2011 Person with a disability 34 29 15 9 9 1 1 65 19 246
2011 Not a person with a disability 42 37 11 6 3 0 0 80 9 5315

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 24 22 13 16 4 0 46 30 273
2018 Not a person with a disability 24 37 21 10 6 3 0 63 16 4291
2017 Person with a disability 21 29 16 13 14 5 1 53 29 274
2017 Not a person with a disability 26 37 17 9 6 4 1 66 15 4526

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 27 13 11 9 0 1 66 20 272
2018 Not a person with a disability 50 30 9 6 4 0 1 81 10 4287
2017 Person with a disability 38 26 13 11 12 0 1 65 23 274
2017 Not a person with a disability 50 30 8 7 4 1 1 81 11 4535
2014 Person with a disability 32 28 12 14 13 0 1 61 27 222
2014 Not a person with a disability 47 31 10 7 4 0 0 79 11 3825
2011 Person with a disability 37 26 11 11 13 0 1 64 25 248
2011 Not a person with a disability 45 34 9 7 4 0 0 80 11 5322

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 25 14 13 10 1 1 63 23 271
2018 Not a person with a disability 40 30 16 8 5 0 1 71 13 4304
2017 Person with a disability 34 29 16 11 8 0 3 65 19 274
2017 Not a person with a disability 38 32 16 7 4 0 3 72 12 4544
2014 Person with a disability 30 25 18 10 14 0 2 56 25 223
2014 Not a person with a disability 32 31 19 9 7 0 1 64 17 3829
2011 Person with a disability 34 28 18 9 9 0 2 63 18 247
2011 Not a person with a disability 31 31 19 10 7 0 1 63 18 5323
2008 Person with a disability 18 26 27 12 16 0 1 45 28 164
2008 Not a person with a disability 26 29 22 12 9 0 1 56 22 3338

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 30 31 39 274
2018 Not a person with a disability 27 37 36 4308
2017 Person with a disability 29 29 41 274
2017 Not a person with a disability 26 39 36 4544
2014 Person with a disability 30 30 39 223
2014 Not a person with a disability 26 38 35 3832
2011 Person with a disability 33 34 33 248
2011 Not a person with a disability 28 40 32 5329

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 18 29 35 7 1 9 81
2018 Not a person with a disability 19 35 27 6 6 7 1170
2017 Person with a disability 13 25 33 8 3 18 85
2017 Not a person with a disability 19 31 24 5 13 7 1158
2014 Person with a disability 19 20 36 11 9999 14 67
2014 Not a person with a disability 22 35 28 6 9999 9 1014
2011 Person with a disability 25 21 36 5 9999 13 81
2011 Not a person with a disability 18 34 33 6 9999 9 1500
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 37 7 5 2 0 0 86 6 272
2018 Not a person with a disability 50 38 7 3 1 0 0 89 4 4306
2017 Person with a disability 48 32 11 5 4 0 0 80 9 271
2017 Not a person with a disability 48 38 7 4 2 0 0 87 6 4534
2014 Person with a disability 44 32 10 9 5 1 0 76 14 223
2014 Not a person with a disability 46 39 9 4 2 0 0 86 6 3832
2011 Person with a disability 40 35 10 5 8 1 0 76 14 248
2011 Not a person with a disability 43 41 9 4 2 1 0 85 6 5324
2008 Person with a disability 46 28 9 6 8 3 0 76 15 163
2008 Not a person with a disability 50 37 7 4 2 0 0 87 6 3339

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 32 13 17 8 2 0 61 26 274
2018 Not a person with a disability 27 41 18 9 4 1 0 69 13 4285
2017 Person with a disability 27 30 19 14 7 2 1 59 22 274
2017 Not a person with a disability 30 40 16 9 4 2 1 71 13 4532
2014 Person with a disability 32 30 15 10 10 2 0 63 21 222
2014 Not a person with a disability 31 39 16 8 4 2 0 71 13 3833
2011 Person with a disability 21 31 23 12 10 2 0 54 23 247
2011 Not a person with a disability 25 41 19 10 5 1 0 67 15 5318

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 26 34 17 9 1 1 27 39 273
2018 Not a person with a disability 9 22 34 22 11 1 2 34 32 4289
2017 Person with a disability 15 26 29 17 11 2 1 28 42 267
2017 Not a person with a disability 9 20 33 19 13 1 5 35 31 4516
2014 Person with a disability 17 22 29 20 8 1 3 29 41 223
2014 Not a person with a disability 10 24 36 18 8 1 3 27 36 3824
2011 Person with a disability 21 20 31 16 6 1 5 23 44 248
2011 Not a person with a disability 11 25 33 18 10 1 3 29 37 5304
2008 Person with a disability 17 30 32 12 5 1 2 18 49 164
2008 Not a person with a disability 11 26 33 18 9 0 2 28 38 3340

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 21 29 20 14 3 0 35 35 268
2018 Not a person with a disability 9 17 28 24 17 2 2 43 27 4266
2017 Person with a disability 14 21 23 20 17 1 3 39 37 268
2017 Not a person with a disability 8 16 26 22 20 2 5 46 26 4500
2014 Person with a disability 19 24 20 18 12 4 4 33 46 223
2014 Not a person with a disability 9 18 29 24 15 2 4 41 28 3819
2011 Person with a disability 18 20 22 20 12 2 6 35 41 247
2011 Not a person with a disability 9 16 27 25 17 2 4 44 27 5295
2008 Person with a disability 18 21 26 20 7 5 3 29 42 163
2008 Not a person with a disability 8 18 29 23 16 2 3 42 28 3335

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 20 22 24 14 1 2 40 37 271
2018 Not a person with a disability 10 19 29 23 14 2 3 39 30 4273
2017 Person with a disability 16 18 31 16 13 1 5 31 36 267
2017 Not a person with a disability 10 17 28 21 15 2 7 39 30 4514
2014 Person with a disability 18 23 22 20 12 3 3 34 43 221
2014 Not a person with a disability 12 20 30 20 12 2 4 34 34 3822
2011 Person with a disability 18 19 25 20 10 1 7 32 41 245
2011 Not a person with a disability 14 20 28 20 11 2 5 33 36 5295
2008 Person with a disability 22 25 21 19 5 3 4 26 51 163
2008 Not a person with a disability 13 21 31 19 11 2 4 32 35 3334

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 12 29 28 22 1 1 51 20 269
2018 Not a person with a disability 4 10 28 33 21 1 3 57 14 4254
2017 Person with a disability 8 12 28 25 20 1 6 49 22 267
2017 Not a person with a disability 4 8 26 31 23 1 6 58 13 4489
2014 Person with a disability 13 12 23 31 15 1 4 49 27 223
2014 Not a person with a disability 5 11 30 30 18 1 4 51 17 3798
2011 Person with a disability 9 14 31 27 14 1 5 44 24 244
2011 Not a person with a disability 6 11 30 31 17 1 4 51 18 5292
2008 Person with a disability 10 17 33 22 10 2 5 35 30 164
2008 Not a person with a disability 6 13 31 29 17 1 4 48 20 3334

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 21 26 16 10 2 3 28 45 270
2018 Not a person with a disability 16 21 24 20 15 1 3 36 39 4291
2017 Person with a disability 26 17 20 17 15 3 3 33 45 268
2017 Not a person with a disability 16 19 25 17 17 1 5 37 37 4515
2014 Person with a disability 28 26 16 16 9 2 3 26 57 223
2014 Not a person with a disability 19 23 26 16 13 1 3 30 43 3820
2011 Person with a disability 26 20 20 17 11 1 5 30 49 247
2011 Not a person with a disability 18 21 26 17 12 1 3 31 41 5309
2008 Person with a disability 31 18 26 15 7 1 2 23 51 164
2008 Not a person with a disability 18 22 25 18 13 1 3 32 42 3341

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 20 26 20 15 2 2 36 38 269
2018 Not a person with a disability 11 17 26 22 17 3 4 42 30 4259
2017 Person with a disability 17 17 26 19 14 3 5 36 36 269
2017 Not a person with a disability 11 16 23 21 20 3 7 45 30 4514
2014 Person with a disability 20 19 26 16 14 2 3 31 41 223
2014 Not a person with a disability 11 16 24 24 17 2 5 44 29 3811
2011 Person with a disability 12 21 20 20 18 2 7 42 36 248
2011 Not a person with a disability 10 15 25 24 18 2 6 45 27 5292
2008 Person with a disability 20 22 26 11 11 3 6 25 47 164
2008 Not a person with a disability 12 20 26 20 15 2 5 38 35 3340

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 24 29 16 12 1 2 29 41 270
2018 Not a person with a disability 11 18 31 21 14 2 3 37 30 4283
2017 Person with a disability 17 24 27 13 14 3 2 29 43 267
2017 Not a person with a disability 10 17 30 20 15 3 6 38 29 4516
2014 Person with a disability 20 22 25 18 8 4 3 28 46 222
2014 Not a person with a disability 12 21 32 18 12 2 4 31 35 3818

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 23 9 14 24 1 0 52 39 271
2018 Not a person with a disability 34 31 12 12 10 1 1 66 22 4280
2017 Person with a disability 31 20 12 17 18 2 1 52 36 274
2017 Not a person with a disability 40 29 10 11 8 1 1 70 19 4536
2014 Person with a disability 30 24 6 17 21 1 1 55 39 223
2014 Not a person with a disability 39 29 10 12 9 0 0 69 21 3829

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 33 11 14 8 0 0 67 23 271
2018 Not a person with a disability 41 36 9 9 5 0 0 78 14 4277
2017 Person with a disability 32 32 10 14 12 0 1 65 26 269
2017 Not a person with a disability 40 39 8 9 4 0 1 79 13 4530
2014 Person with a disability 36 32 13 13 6 0 0 68 20 222
2014 Not a person with a disability 39 38 9 9 4 0 0 78 13 3831

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 33 13 11 12 1 0 63 23 271
2018 Not a person with a disability 35 39 14 6 4 2 1 75 10 4287

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 29 17 6 8 4 0 67 15 273
2018 Not a person with a disability 42 32 15 4 3 3 1 77 7 4285
2017 Person with a disability 33 26 18 9 6 6 1 64 16 271
2017 Not a person with a disability 41 32 15 4 3 4 1 77 7 4523
2014 Person with a disability 41 22 15 8 9 5 0 66 18 223
2014 Not a person with a disability 45 32 13 3 2 4 1 81 5 3829

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 32 13 10 11 2 0 66 21 270
2018 Not a person with a disability 40 38 12 5 3 2 0 79 8 4283
2017 Person with a disability 34 33 15 9 7 1 0 68 16 274
2017 Not a person with a disability 41 38 11 5 2 2 0 81 7 4536
2014 Person with a disability 35 28 14 13 8 3 0 65 21 223
2014 Not a person with a disability 45 35 11 5 2 2 0 81 8 3829
2011 Person with a disability 21 32 14 12 18 2 0 55 30 248
2011 Not a person with a disability 31 38 17 6 4 2 0 71 11 5319

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 34 7 12 9 0 0 72 21 270
2018 Not a person with a disability 49 36 8 4 3 0 0 85 7 4279
2017 Person with a disability 36 33 11 11 9 0 0 69 20 274
2017 Not a person with a disability 50 36 8 4 2 0 0 86 7 4535
2014 Person with a disability 41 30 10 8 11 0 0 70 20 223
2014 Not a person with a disability 52 32 9 4 3 0 0 84 7 3829
2011 Person with a disability 26 34 10 12 16 1 0 61 28 248
2011 Not a person with a disability 42 38 11 6 3 0 0 80 9 5311
2008 Person with a disability 23 36 10 12 17 1 0 60 29 164
2008 Not a person with a disability 41 37 10 8 4 0 0 78 12 3342

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 25 12 18 20 4 2 46 40 270
2018 Not a person with a disability 20 31 19 13 10 4 2 55 25 4291
2017 Person with a disability 25 26 12 11 19 2 4 55 32 274
2017 Not a person with a disability 26 30 14 12 10 4 3 60 24 4537
2014 Person with a disability 22 25 9 22 17 4 2 50 41 223
2014 Not a person with a disability 29 31 14 12 10 3 2 63 23 3832

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 28 15 11 13 2 0 61 24 271
2018 Not a person with a disability 33 36 15 8 5 2 1 71 13 4291
2017 Person with a disability 30 32 9 13 10 4 2 66 25 274
2017 Not a person with a disability 37 35 12 8 5 3 1 75 13 4527
2014 Person with a disability 39 29 12 6 8 4 2 72 16 223
2014 Not a person with a disability 39 35 12 7 4 2 1 77 12 3831
2011 Person with a disability 25 35 10 8 16 5 1 65 25 247
2011 Not a person with a disability 35 34 12 9 6 3 1 72 15 5315
2008 Person with a disability 21 32 10 10 19 7 2 58 31 164
2008 Not a person with a disability 33 33 11 9 8 4 1 70 18 3345

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 29 15 13 13 2 0 59 26 273
2018 Not a person with a disability 30 37 18 9 5 1 0 68 14 4283

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 22 13 14 27 6 2 41 45 273
2018 Not a person with a disability 22 26 19 13 13 6 2 51 28 4299
2017 Person with a disability 19 16 14 19 26 5 1 37 48 273
2017 Not a person with a disability 24 25 16 12 13 8 3 55 28 4525
2014 Person with a disability 15 20 13 14 29 8 0 38 47 223
2014 Not a person with a disability 23 25 17 14 13 7 1 52 30 3829
2011 Person with a disability 12 15 16 14 32 10 1 31 52 246
2011 Not a person with a disability 17 24 18 16 14 9 2 46 34 5323

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 33 67 273
2018 Not a person with a disability 15 85 4306

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 54 88
2018 Not a person with a disability 59 624

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 63 88
2018 Not a person with a disability 57 624

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 88
2018 Not a person with a disability 6 624

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 88
2018 Not a person with a disability 4 624

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 88
2018 Not a person with a disability 4 624

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 90
2018 Not a person with a disability 33 624

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 48 90
2018 Not a person with a disability 38 624

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 64 90
2018 Not a person with a disability 47 624

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 47 90
2018 Not a person with a disability 38 624

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 90
2018 Not a person with a disability 32 624

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 90
2018 Not a person with a disability 50 624

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 90
2018 Not a person with a disability 34 624

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 90
2018 Not a person with a disability 2 624

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 90
2018 Not a person with a disability 10 624

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 90
2018 Not a person with a disability 7 624

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 64 90
2018 Not a person with a disability 47 624

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 90
2018 Not a person with a disability 20 624

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 90
2018 Not a person with a disability 15 624

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 50 90
2018 Not a person with a disability 55 622

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 90
2018 Not a person with a disability 28 622

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 90
2018 Not a person with a disability 7 622

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 90
2018 Not a person with a disability 18 622

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 90
2018 Not a person with a disability 12 622

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 90
2018 Not a person with a disability 5 622

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 90
2018 Not a person with a disability 13 622

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 90
2018 Not a person with a disability 12 622

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 90
2018 Not a person with a disability 25 622

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 81
2018 Not a person with a disability 8 589

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 81
2018 Not a person with a disability 21 589

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 81
2018 Not a person with a disability 9 589

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 81
2018 Not a person with a disability 7 589

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 81
2018 Not a person with a disability 11 589

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 81
2018 Not a person with a disability 10 589

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 81
2018 Not a person with a disability 11 589

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 81
2018 Not a person with a disability 12 589

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 81
2018 Not a person with a disability 10 589

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 81
2018 Not a person with a disability 27 589

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 81
2018 Not a person with a disability 7 589

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 56 81
2018 Not a person with a disability 45 589

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 64 81
2018 Not a person with a disability 57 589

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 81
2018 Not a person with a disability 11 589

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 19 19 13 18 13 4 39 38 272
2018 Not a person with a disability 19 21 22 9 8 17 5 50 21 4291
2017 Person with a disability 17 17 17 13 21 11 5 40 41 274
2017 Not a person with a disability 20 21 19 9 8 16 6 53 22 4539
2014 Person with a disability 14 15 15 14 21 17 4 37 44 222
2014 Not a person with a disability 23 23 20 8 8 14 4 56 20 3830

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 24 18 13 13 5 0 53 28 273
2018 Not a person with a disability 32 30 19 7 5 5 1 66 13 4287
2017 Person with a disability 30 22 16 16 11 4 1 55 29 273
2017 Not a person with a disability 33 32 16 7 5 5 1 69 13 4538
2014 Person with a disability 25 28 15 14 10 7 1 58 26 223
2014 Not a person with a disability 37 33 15 6 4 4 0 73 11 3830
2011 Person with a disability 28 28 11 10 19 4 0 58 30 248
2011 Not a person with a disability 33 35 16 7 4 4 0 71 12 5318

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 27 73 268
2018 Not a person with a disability 6 94 4295

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 72
2018 Not a person with a disability 44 234

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 73 72
2018 Not a person with a disability 69 234

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 72
2018 Not a person with a disability 3 234

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 72
2018 Not a person with a disability 7 234

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 73
2018 Not a person with a disability 18 234

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 73
2018 Not a person with a disability 29 234

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 73
2018 Not a person with a disability 33 234

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 73
2018 Not a person with a disability 15 234

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 73
2018 Not a person with a disability 0 234

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 73
2018 Not a person with a disability 0 234

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 73
2018 Not a person with a disability 22 234

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 73
2018 Not a person with a disability 27 235

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 73
2018 Not a person with a disability 13 235

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 73
2018 Not a person with a disability 9 235

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 73
2018 Not a person with a disability 4 235

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 73
2018 Not a person with a disability 3 235

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 73
2018 Not a person with a disability 7 235

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 73
2018 Not a person with a disability 8 235

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 73
2018 Not a person with a disability 53 235

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 64
2018 Not a person with a disability 8 227

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 64
2018 Not a person with a disability 11 227

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 64
2018 Not a person with a disability 7 227

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 64
2018 Not a person with a disability 24 227

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 64
2018 Not a person with a disability 8 227

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 56 64
2018 Not a person with a disability 45 227

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 74 64
2018 Not a person with a disability 69 227

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 64
2018 Not a person with a disability 10 227

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 19 26 9 14 12 4 42 27 272
2018 Not a person with a disability 21 20 27 4 3 19 6 54 10 4288
2017 Person with a disability 17 15 21 12 11 16 7 42 30 274
2017 Not a person with a disability 21 20 22 3 3 24 8 60 9 4536
2014 Person with a disability 13 16 22 8 12 23 7 41 28 223
2014 Not a person with a disability 23 21 22 3 2 22 7 61 8 3831

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 24 17 11 13 7 1 56 26 271
2018 Not a person with a disability 33 30 21 5 3 8 1 69 8 4288
2017 Person with a disability 29 25 19 11 8 6 2 58 21 274
2017 Not a person with a disability 35 30 17 4 3 9 2 74 7 4537
2014 Person with a disability 27 24 15 10 9 13 1 60 22 223
2014 Not a person with a disability 38 32 16 3 2 8 1 77 5 3831
2011 Person with a disability 29 25 14 11 14 7 0 58 27 247
2011 Not a person with a disability 39 33 15 4 2 6 0 77 7 5311
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 23 13 6 13 1 0 67 20 266
2018 Not a person with a disability 53 26 10 5 4 1 1 80 9 4276
2017 Person with a disability 47 22 11 8 10 2 1 70 18 274
2017 Not a person with a disability 57 24 9 4 5 1 0 82 8 4544

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 33 14 13 7 1 0 66 20 269
2018 Not a person with a disability 39 37 13 6 2 2 0 78 9 4285
2017 Person with a disability 31 34 15 11 8 1 1 66 19 274
2017 Not a person with a disability 35 40 12 6 3 3 1 78 9 4533

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 24 14 18 20 3 0 46 39 269
2018 Not a person with a disability 30 35 15 12 6 1 0 66 19 4294
2017 Person with a disability 22 30 12 15 19 2 1 53 35 274
2017 Not a person with a disability 24 38 16 12 7 2 1 64 20 4532

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 15 20 15 35 1 1 29 51 274
2018 Not a person with a disability 19 23 21 15 20 0 1 43 35 4307
2017 Person with a disability 21 17 15 17 29 0 2 39 46 272
2017 Not a person with a disability 19 22 19 16 21 0 2 43 38 4529

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 27 26 12 13 1 0 49 25 273
2018 Not a person with a disability 23 28 25 13 9 0 1 52 23 4300
2017 Person with a disability 22 19 26 16 15 0 1 42 31 273
2017 Not a person with a disability 27 27 22 13 9 0 1 55 22 4531

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 27 22 10 8 0 1 60 18 272
2018 Not a person with a disability 35 31 19 8 4 1 2 68 12 4281
2017 Person with a disability 32 25 20 11 8 0 3 59 20 268
2017 Not a person with a disability 38 29 17 8 3 0 4 70 12 4511

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 18 23 13 22 1 1 41 36 272
2018 Not a person with a disability 24 24 21 14 14 1 1 49 29 4281
2017 Person with a disability 23 17 16 19 22 1 3 41 43 273
2017 Not a person with a disability 27 22 19 14 14 1 3 51 30 4523

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 18 9 5 4 1 7 80 10 270
2018 Not a person with a disability 56 20 11 4 3 1 6 81 8 4273
2017 Person with a disability 50 20 9 5 6 1 9 78 12 271
2017 Not a person with a disability 54 20 10 3 3 0 9 82 7 4523

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 25 21 13 12 1 2 53 25 273
2018 Not a person with a disability 39 27 18 8 6 0 1 67 15 4288
2017 Person with a disability 27 26 19 15 11 0 1 54 26 270
2017 Not a person with a disability 37 30 18 8 5 0 1 69 13 4526

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 28 23 15 9 1 1 52 25 273
2018 Not a person with a disability 33 34 19 8 4 1 2 68 12 4294
2017 Person with a disability 26 32 21 10 8 1 2 59 19 272
2017 Not a person with a disability 37 30 18 8 4 1 3 69 13 4521

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 28 24 13 11 0 1 51 24 273
2018 Not a person with a disability 30 33 21 10 5 1 2 64 15 4291
2017 Person with a disability 23 28 22 15 9 0 2 53 24 271
2017 Not a person with a disability 32 31 20 10 4 1 2 65 15 4523

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 24 20 16 10 0 1 54 26 271
2018 Not a person with a disability 35 30 19 9 5 1 2 67 14 4283
2017 Person with a disability 28 24 18 15 11 1 1 54 27 271
2017 Not a person with a disability 37 30 17 10 5 1 2 68 15 4518

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 28 17 12 10 1 0 60 23 271
2018 Not a person with a disability 35 31 20 7 4 0 1 68 12 4267
2017 Person with a disability 32 33 11 13 7 1 3 68 20 270
2017 Not a person with a disability 35 31 18 8 4 1 2 69 13 4513

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 21 15 9 7 1 2 69 16 271
2018 Not a person with a disability 58 22 10 4 3 0 2 82 7 4270
2017 Person with a disability 41 25 16 9 5 0 4 68 15 273
2017 Not a person with a disability 59 22 10 4 2 0 3 84 6 4525

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 21 16 9 10 1 1 64 19 272
2018 Not a person with a disability 74 13 5 2 1 1 5 92 3 4274

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 18 12 9 12 2 1 66 22 270
2018 Not a person with a disability 70 13 6 3 4 1 3 86 7 4288
2017 Person with a disability 54 15 11 5 9 2 3 73 15 273
2017 Not a person with a disability 71 13 7 3 3 1 3 87 6 4540

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 27 15 5 9 1 1 70 15 272
2018 Not a person with a disability 49 28 13 5 4 0 1 78 9 4289
2017 Person with a disability 44 29 13 6 5 1 2 75 11 271
2017 Not a person with a disability 51 28 11 4 3 0 2 81 7 4527

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 24 14 13 11 1 0 62 24 273
2018 Not a person with a disability 57 22 10 6 5 0 1 79 11 4281
2017 Person with a disability 45 20 13 9 11 1 1 66 20 272
2017 Not a person with a disability 61 19 8 4 4 0 2 83 8 4529

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 10 3 2 2 1 32 89 6 267
2018 Not a person with a disability 52 10 4 2 1 0 31 90 4 4254
2017 Person with a disability 48 8 5 1 3 1 35 87 6 272
2017 Not a person with a disability 54 11 4 2 1 0 28 90 4 4526

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 24 10 3 2 0 7 84 6 272
2018 Not a person with a disability 62 21 8 2 1 0 5 88 4 4272
2017 Person with a disability 55 20 6 4 3 0 12 86 7 272
2017 Not a person with a disability 64 19 7 2 1 0 7 89 3 4493

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 62 16 7 3 5 2 6 84 9 272
2018 Not a person with a disability 72 13 5 3 2 0 4 90 5 4278
2017 Person with a disability 55 18 8 6 6 1 7 79 12 274
2017 Not a person with a disability 69 14 6 3 3 1 5 88 6 4534

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 29 19 9 8 1 2 63 17 272
2018 Not a person with a disability 51 28 13 4 2 0 2 81 6 4277
2017 Person with a disability 35 34 15 7 5 0 5 72 12 273
2017 Not a person with a disability 52 29 10 3 1 0 3 85 5 4521

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 21 35 22 10 1 0 32 33 271
2018 Not a person with a disability 19 35 32 11 3 0 0 54 14 4299
2017 Person with a disability 11 23 34 18 13 0 0 34 31 274
2017 Not a person with a disability 19 33 32 10 5 0 1 52 15 4541

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 26 29 13 5 1 0 19 52 269
2018 Not a person with a disability 9 18 37 22 13 0 0 36 27 4233
2017 Person with a disability 20 27 33 10 9 0 1 19 47 272
2017 Not a person with a disability 8 17 37 23 14 0 1 37 26 4516
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 18 23 18 23 0 0 18 82 271
2018 Not a person with a disability 25 25 20 14 14 1 0 25 75 4300
2017 Person with a disability 21 21 19 12 23 3 1 22 78 273
2017 Not a person with a disability 26 22 18 13 17 3 1 27 73 4542

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 223
2018 Not a person with a disability 29 3146
2017 Person with a disability 34 212
2017 Not a person with a disability 34 3158

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 223
2018 Not a person with a disability 29 3146
2017 Person with a disability 27 212
2017 Not a person with a disability 29 3158

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 223
2018 Not a person with a disability 21 3146
2017 Person with a disability 20 212
2017 Not a person with a disability 18 3158

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 223
2018 Not a person with a disability 44 3146
2017 Person with a disability 39 212
2017 Not a person with a disability 45 3158

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 223
2018 Not a person with a disability 6 3146
2017 Person with a disability 10 212
2017 Not a person with a disability 5 3158

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 223
2018 Not a person with a disability 27 3146

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 223
2018 Not a person with a disability 40 3146
2017 Person with a disability 51 212
2017 Not a person with a disability 41 3158

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 4 28 15 10 6 37 208
2018 Not a person with a disability 4 40 19 13 5 19 2963
2017 Person with a disability 4 40 19 11 6 21 209
2017 Not a person with a disability 5 47 17 11 4 15 3099

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 31 69 223
2018 Not a person with a disability 33 67 3115

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 9 14 15 25 2 4 43 42 272
2018 Not a person with a disability 37 17 14 11 13 1 7 59 26 4287

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 18 18 15 33 1 7 28 52 223
2018 Not a person with a disability 14 21 18 17 21 1 7 39 42 3128
2017 Person with a disability 13 17 16 15 29 1 8 33 49 213
2017 Not a person with a disability 14 23 16 13 23 2 9 42 40 3188

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 3 7 12 18 56 0 5 10 78 221
2018 Not a person with a disability 4 12 14 19 46 1 4 17 68 3136
2017 Person with a disability 1 8 6 18 61 3 3 10 84 213
2017 Not a person with a disability 3 10 11 17 54 2 4 14 75 3183
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