2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 38 10 6 4 0 0 80 9 1671
2018 3 to 10 years in current department or agency 36 41 11 7 5 0 0 77 12 1698
2018 11 to 20 years in current department or agency 36 43 11 7 3 0 0 79 10 834
2018 More than 20 years in current department or agency 48 36 9 5 2 0 0 84 7 327
2017 Less than 3 years in current department or agency 42 41 8 6 3 0 0 83 8 1534
2017 3 to 10 years in current department or agency 36 42 10 8 4 0 0 78 12 1960
2017 11 to 20 years in current department or agency 36 46 8 7 4 0 0 81 10 906
2017 More than 20 years in current department or agency 45 44 7 2 2 0 0 89 4 363
2014 Less than 3 years in current department or agency 38 42 10 7 3 0 0 80 10 903
2014 3 to 10 years in current department or agency 33 43 11 7 5 0 0 77 13 2020
2014 11 to 20 years in current department or agency 39 44 8 6 3 0 0 83 9 729
2014 More than 20 years in current department or agency 44 38 8 6 3 0 0 82 9 379

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 34 11 7 5 0 0 77 12 1678
2018 3 to 10 years in current department or agency 30 37 11 11 10 0 0 67 21 1703
2018 11 to 20 years in current department or agency 30 38 13 10 9 0 0 69 19 837
2018 More than 20 years in current department or agency 38 36 10 9 6 0 0 74 15 329
2017 Less than 3 years in current department or agency 43 34 11 8 4 0 0 78 12 1532
2017 3 to 10 years in current department or agency 31 36 13 11 9 0 0 66 20 1955
2017 11 to 20 years in current department or agency 29 39 12 10 10 0 0 69 19 900
2017 More than 20 years in current department or agency 36 35 14 10 5 0 0 71 15 362

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 1660
2018 3 to 10 years in current department or agency 57 31 7 3 2 0 0 88 4 1698
2018 11 to 20 years in current department or agency 60 29 8 1 1 0 0 89 3 827
2018 More than 20 years in current department or agency 71 23 4 1 1 0 0 94 1 322
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 1531
2017 3 to 10 years in current department or agency 57 32 7 3 1 0 0 89 4 1959
2017 11 to 20 years in current department or agency 63 31 4 1 1 0 0 94 2 901
2017 More than 20 years in current department or agency 70 24 4 1 1 0 0 94 1 363
2014 Less than 3 years in current department or agency 69 24 5 2 1 0 0 93 2 904
2014 3 to 10 years in current department or agency 67 24 6 2 1 0 0 91 3 2018
2014 11 to 20 years in current department or agency 73 21 4 1 1 0 0 94 2 728
2014 More than 20 years in current department or agency 75 20 4 1 1 0 0 95 1 377

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 35 8 4 3 0 0 85 7 1674
2018 3 to 10 years in current department or agency 42 38 11 5 3 0 0 80 9 1707
2018 11 to 20 years in current department or agency 43 40 11 5 2 0 0 83 7 838
2018 More than 20 years in current department or agency 56 31 7 4 2 0 1 88 6 329
2017 Less than 3 years in current department or agency 51 36 7 3 2 0 0 87 5 1531
2017 3 to 10 years in current department or agency 42 39 11 6 3 0 0 81 9 1951
2017 11 to 20 years in current department or agency 45 40 9 4 3 0 0 85 6 903
2017 More than 20 years in current department or agency 55 36 6 2 1 0 0 91 3 362
2014 Less than 3 years in current department or agency 50 35 8 5 2 0 0 84 7 903
2014 3 to 10 years in current department or agency 43 39 10 5 3 0 0 82 8 2018
2014 11 to 20 years in current department or agency 51 36 7 4 2 0 0 87 7 729
2014 More than 20 years in current department or agency 53 34 8 3 2 0 0 88 5 379

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 28 12 5 4 1 0 79 9 1671
2018 3 to 10 years in current department or agency 33 32 17 8 8 1 0 66 17 1700
2018 11 to 20 years in current department or agency 32 33 19 11 6 0 0 65 16 838
2018 More than 20 years in current department or agency 40 26 19 9 5 0 0 66 15 327
2017 Less than 3 years in current department or agency 52 28 11 6 3 0 0 80 9 1531
2017 3 to 10 years in current department or agency 34 34 15 9 7 0 0 69 16 1959
2017 11 to 20 years in current department or agency 31 36 17 8 8 1 0 67 16 902
2017 More than 20 years in current department or agency 33 36 16 9 5 0 1 70 14 363
2014 Less than 3 years in current department or agency 46 33 10 7 4 0 0 79 10 903
2014 3 to 10 years in current department or agency 34 35 15 9 7 1 0 69 15 2019
2014 11 to 20 years in current department or agency 37 35 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 38 35 15 7 4 1 0 74 11 379

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 30 11 6 3 0 0 80 9 1654
2018 3 to 10 years in current department or agency 33 35 16 9 7 0 0 68 16 1688
2018 11 to 20 years in current department or agency 32 36 17 11 5 0 0 67 15 830
2018 More than 20 years in current department or agency 39 31 16 8 5 0 0 71 13 326
2017 Less than 3 years in current department or agency 51 31 9 6 3 0 0 82 9 1535
2017 3 to 10 years in current department or agency 34 36 14 10 5 0 0 70 16 1964
2017 11 to 20 years in current department or agency 31 40 14 10 6 0 0 71 15 906
2017 More than 20 years in current department or agency 34 35 17 8 5 0 0 69 14 364
2014 Less than 3 years in current department or agency 48 32 10 6 3 0 0 80 9 904
2014 3 to 10 years in current department or agency 33 37 15 10 6 0 0 69 16 2017
2014 11 to 20 years in current department or agency 36 38 13 8 4 0 0 74 12 729
2014 More than 20 years in current department or agency 39 37 14 7 3 0 0 76 10 379

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 21 16 9 7 3 1 66 17 1676
2018 3 to 10 years in current department or agency 36 26 16 10 10 2 0 63 21 1702
2018 11 to 20 years in current department or agency 35 28 16 12 8 2 0 64 20 839
2018 More than 20 years in current department or agency 46 25 17 6 4 1 1 73 11 326
2017 Less than 3 years in current department or agency 44 21 15 9 6 4 1 68 15 1530
2017 3 to 10 years in current department or agency 38 24 16 11 8 4 1 64 19 1960
2017 11 to 20 years in current department or agency 35 30 14 10 7 3 1 68 18 903
2017 More than 20 years in current department or agency 40 25 16 8 5 2 4 69 14 362
2014 Less than 3 years in current department or agency 44 21 15 9 7 3 0 68 17 904
2014 3 to 10 years in current department or agency 36 25 15 11 9 3 0 63 21 2017
2014 11 to 20 years in current department or agency 41 26 15 10 6 3 0 69 16 729
2014 More than 20 years in current department or agency 45 27 14 6 4 2 1 74 11 379
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 24 8 7 3 2 1 81 11 1671
2018 3 to 10 years in current department or agency 41 29 14 7 7 1 1 71 15 1697
2018 11 to 20 years in current department or agency 35 34 14 8 6 1 1 71 15 835
2018 More than 20 years in current department or agency 45 27 14 5 5 2 1 75 10 325
2017 Less than 3 years in current department or agency 54 25 9 6 3 2 0 81 9 1535
2017 3 to 10 years in current department or agency 41 31 12 7 6 1 1 74 14 1965
2017 11 to 20 years in current department or agency 39 30 14 8 7 1 1 71 15 904
2017 More than 20 years in current department or agency 47 27 12 6 6 2 1 76 12 364
2014 Less than 3 years in current department or agency 50 25 12 7 3 3 0 77 11 904
2014 3 to 10 years in current department or agency 42 30 10 8 7 2 1 75 15 2017
2014 11 to 20 years in current department or agency 42 32 11 6 6 3 1 76 12 728
2014 More than 20 years in current department or agency 47 28 11 7 4 1 2 77 11 379

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 28 9 8 4 1 1 79 12 1665
2018 3 to 10 years in current department or agency 40 30 11 10 8 1 1 70 18 1693
2018 11 to 20 years in current department or agency 33 34 12 12 8 0 0 67 20 837
2018 More than 20 years in current department or agency 40 34 11 9 6 0 1 74 15 326
2017 Less than 3 years in current department or agency 50 29 9 7 3 1 1 80 11 1536
2017 3 to 10 years in current department or agency 40 34 10 9 7 1 0 74 16 1962
2017 11 to 20 years in current department or agency 34 36 11 9 8 1 1 71 18 905
2017 More than 20 years in current department or agency 46 30 8 8 7 1 1 76 15 363
2014 Less than 3 years in current department or agency 47 29 10 9 4 1 0 77 13 902
2014 3 to 10 years in current department or agency 40 31 12 9 8 1 0 71 17 2020
2014 11 to 20 years in current department or agency 40 33 10 9 7 0 0 73 16 729
2014 More than 20 years in current department or agency 41 34 10 8 6 0 1 75 15 379

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 23 9 7 4 1 0 80 11 1675
2018 3 to 10 years in current department or agency 46 25 12 7 8 0 1 72 15 1695
2018 11 to 20 years in current department or agency 41 28 14 9 7 0 0 70 16 838
2018 More than 20 years in current department or agency 46 28 12 7 6 0 1 75 13 328
2017 Less than 3 years in current department or agency 60 23 8 4 4 0 0 84 8 1537
2017 3 to 10 years in current department or agency 51 25 10 6 7 0 0 77 13 1962
2017 11 to 20 years in current department or agency 46 27 12 7 7 0 1 74 14 903
2017 More than 20 years in current department or agency 56 23 7 6 7 0 1 80 13 362
2014 Less than 3 years in current department or agency 53 25 9 6 5 0 0 79 11 904
2014 3 to 10 years in current department or agency 50 26 10 8 6 1 0 76 14 2019
2014 11 to 20 years in current department or agency 49 28 10 7 6 0 0 77 13 729
2014 More than 20 years in current department or agency 54 25 9 6 5 1 1 80 11 379

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 30 11 5 4 6 0 79 10 1676
2018 3 to 10 years in current department or agency 27 33 17 11 9 4 1 63 20 1709
2018 11 to 20 years in current department or agency 24 34 19 14 7 3 0 59 21 841
2018 More than 20 years in current department or agency 27 28 23 10 8 3 1 58 19 326
2017 Less than 3 years in current department or agency 46 28 10 5 4 7 1 80 9 1536
2017 3 to 10 years in current department or agency 28 33 15 11 7 5 1 65 20 1963
2017 11 to 20 years in current department or agency 22 35 18 12 8 3 1 60 21 906
2017 More than 20 years in current department or agency 29 32 17 8 8 5 1 65 17 364
2014 Less than 3 years in current department or agency 42 29 12 8 3 6 0 76 12 903
2014 3 to 10 years in current department or agency 26 36 15 10 8 5 1 66 18 2018
2014 11 to 20 years in current department or agency 27 35 16 12 7 3 1 64 20 729
2014 More than 20 years in current department or agency 28 36 17 9 7 4 0 66 16 379

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 30 13 7 5 3 0 74 13 1672
2018 3 to 10 years in current department or agency 25 32 18 13 10 1 0 58 24 1705
2018 11 to 20 years in current department or agency 21 32 20 17 9 1 0 53 26 839
2018 More than 20 years in current department or agency 23 31 20 14 10 1 2 55 24 325
2017 Less than 3 years in current department or agency 42 29 11 7 5 5 1 76 12 1532
2017 3 to 10 years in current department or agency 23 34 16 14 9 3 1 59 24 1961
2017 11 to 20 years in current department or agency 21 32 20 14 11 2 1 54 26 907
2017 More than 20 years in current department or agency 24 33 18 12 10 1 1 58 23 364
2014 Less than 3 years in current department or agency 38 31 12 11 4 4 0 72 15 902
2014 3 to 10 years in current department or agency 24 33 17 13 10 2 0 59 24 2019
2014 11 to 20 years in current department or agency 24 34 19 13 9 1 0 59 22 729
2014 More than 20 years in current department or agency 21 35 19 14 9 2 0 58 23 378

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 30 16 9 5 6 0 66 16 1672
2018 3 to 10 years in current department or agency 19 29 22 17 11 3 0 49 28 1698
2018 11 to 20 years in current department or agency 16 29 25 17 11 2 0 46 28 838
2018 More than 20 years in current department or agency 17 27 25 16 11 3 1 46 28 325
2017 Less than 3 years in current department or agency 34 29 13 10 5 8 1 69 16 1531
2017 3 to 10 years in current department or agency 17 32 19 17 11 5 1 51 29 1958
2017 11 to 20 years in current department or agency 14 32 20 17 12 4 1 49 30 905
2017 More than 20 years in current department or agency 17 32 19 17 13 2 1 50 31 362
2014 Less than 3 years in current department or agency 31 29 13 15 4 6 0 65 20 903
2014 3 to 10 years in current department or agency 18 30 19 18 12 4 0 50 31 2019
2014 11 to 20 years in current department or agency 18 30 19 17 11 4 0 50 30 728
2014 More than 20 years in current department or agency 18 31 20 17 10 4 0 51 28 379

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 29 16 15 7 4 0 61 23 1672
2018 3 to 10 years in current department or agency 15 29 19 19 15 2 0 45 35 1702
2018 11 to 20 years in current department or agency 14 28 19 22 15 1 0 43 38 840
2018 More than 20 years in current department or agency 17 31 19 19 11 2 1 49 31 327
2017 Less than 3 years in current department or agency 31 30 14 12 6 7 1 66 19 1534
2017 3 to 10 years in current department or agency 15 31 18 19 13 3 0 48 33 1959
2017 11 to 20 years in current department or agency 13 30 18 20 15 2 1 45 36 906
2017 More than 20 years in current department or agency 18 29 19 16 14 3 0 48 32 364
2014 Less than 3 years in current department or agency 28 32 13 16 8 4 0 62 25 901
2014 3 to 10 years in current department or agency 16 32 17 18 14 2 0 50 33 2019
2014 11 to 20 years in current department or agency 16 31 18 20 14 1 0 48 34 728
2014 More than 20 years in current department or agency 18 32 19 17 12 3 1 51 30 379
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 33 14 9 6 1 0 71 15 1674
2018 3 to 10 years in current department or agency 26 33 15 13 12 0 0 60 25 1705
2018 11 to 20 years in current department or agency 25 34 17 14 10 0 0 59 24 838
2018 More than 20 years in current department or agency 32 33 16 9 10 0 1 65 19 325
2017 Less than 3 years in current department or agency 39 34 12 9 5 1 1 73 14 1535
2017 3 to 10 years in current department or agency 27 33 16 14 10 0 0 61 23 1958
2017 11 to 20 years in current department or agency 25 38 15 12 10 0 0 63 22 905
2017 More than 20 years in current department or agency 32 35 14 11 8 0 1 68 18 362
2014 Less than 3 years in current department or agency 35 36 14 9 6 1 0 71 15 902
2014 3 to 10 years in current department or agency 26 36 14 14 10 0 0 62 24 2019
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 728
2014 More than 20 years in current department or agency 31 36 13 12 8 0 0 67 20 379

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 38 11 9 5 0 0 75 14 1667
2018 3 to 10 years in current department or agency 30 40 14 10 5 0 0 70 16 1707
2018 11 to 20 years in current department or agency 31 42 13 10 5 0 0 73 14 844
2018 More than 20 years in current department or agency 39 36 12 6 5 0 1 77 11 326
2017 Less than 3 years in current department or agency 39 39 9 9 4 0 0 78 12 1533
2017 3 to 10 years in current department or agency 31 40 13 11 5 0 0 71 16 1962
2017 11 to 20 years in current department or agency 29 45 10 11 5 0 0 74 16 903
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 82 9 363

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 19 19 14 12 16 2 44 33 1668
2018 3 to 10 years in current department or agency 12 21 20 18 18 8 2 37 41 1702
2018 11 to 20 years in current department or agency 9 26 18 22 17 6 2 38 42 836
2018 More than 20 years in current department or agency 14 24 15 25 11 7 4 43 40 329
2017 Less than 3 years in current department or agency 18 20 14 13 8 23 4 51 29 1532
2017 3 to 10 years in current department or agency 10 21 18 20 18 12 2 36 44 1962
2017 11 to 20 years in current department or agency 9 25 16 22 17 9 2 38 44 905
2017 More than 20 years in current department or agency 12 24 23 16 14 8 3 41 34 363
2014 Less than 3 years in current department or agency 18 21 17 15 10 16 1 48 31 902
2014 3 to 10 years in current department or agency 12 22 17 20 19 9 2 38 43 2017
2014 11 to 20 years in current department or agency 10 25 19 22 14 8 2 39 40 728
2014 More than 20 years in current department or agency 13 28 18 18 13 7 4 46 34 379

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 27 10 9 5 0 1 75 14 1672
2018 3 to 10 years in current department or agency 35 33 12 11 7 0 1 69 19 1695
2018 11 to 20 years in current department or agency 34 34 14 11 6 0 0 68 18 839
2018 More than 20 years in current department or agency 36 36 14 6 7 0 2 73 13 326
2017 Less than 3 years in current department or agency 45 31 10 8 4 1 1 78 12 1536
2017 3 to 10 years in current department or agency 37 32 13 9 7 0 0 70 17 1962
2017 11 to 20 years in current department or agency 33 38 12 10 7 0 1 71 17 905
2017 More than 20 years in current department or agency 44 30 10 6 7 1 1 75 14 363
2014 Less than 3 years in current department or agency 43 30 10 9 5 1 1 75 15 903
2014 3 to 10 years in current department or agency 40 33 11 8 7 1 0 73 16 2019
2014 11 to 20 years in current department or agency 39 36 12 6 6 1 0 76 12 729
2014 More than 20 years in current department or agency 43 34 10 7 5 1 1 78 12 379

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 27 13 8 8 5 3 69 17 139
2018 3 to 10 years in current department or agency 28 35 14 11 8 2 3 66 19 297
2018 11 to 20 years in current department or agency 29 39 12 9 7 2 3 71 16 195
2018 More than 20 years in current department or agency 22 34 23 8 8 1 5 59 17 76
2017 Less than 3 years in current department or agency 33 26 18 8 5 4 7 66 14 122
2017 3 to 10 years in current department or agency 31 35 12 9 6 2 5 71 16 324
2017 11 to 20 years in current department or agency 24 40 15 13 4 2 2 66 18 214
2017 More than 20 years in current department or agency 29 38 8 14 7 0 4 69 22 82
2014 Less than 3 years in current department or agency 28 35 8 10 4 6 7 73 17 93
2014 3 to 10 years in current department or agency 23 36 16 11 8 1 4 63 20 330
2014 11 to 20 years in current department or agency 27 37 17 12 3 2 2 67 16 151
2014 More than 20 years in current department or agency 37 31 15 7 0 5 4 75 8 80

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 41 6 12 5 0 0 76 17 1678
2018 3 to 10 years in current department or agency 24 46 9 13 7 0 1 70 20 1709
2018 11 to 20 years in current department or agency 26 45 10 14 5 0 0 71 19 839
2018 More than 20 years in current department or agency 29 46 10 10 2 0 2 77 13 328
2017 Less than 3 years in current department or agency 36 37 8 13 5 0 0 73 18 1534
2017 3 to 10 years in current department or agency 27 38 12 14 7 0 1 66 22 1963
2017 11 to 20 years in current department or agency 30 39 9 15 6 0 0 70 22 905
2017 More than 20 years in current department or agency 32 38 9 13 6 0 1 71 20 363
2014 Less than 3 years in current department or agency 36 37 8 13 6 0 0 73 19 904
2014 3 to 10 years in current department or agency 27 39 11 14 8 0 0 67 22 2019
2014 11 to 20 years in current department or agency 33 39 9 13 7 0 0 72 19 728
2014 More than 20 years in current department or agency 35 41 9 11 4 0 1 76 15 379

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 37 11 7 3 0 0 79 10 1674
2018 3 to 10 years in current department or agency 40 39 11 6 4 0 0 79 10 1701
2018 11 to 20 years in current department or agency 41 39 13 5 2 0 0 80 7 840
2018 More than 20 years in current department or agency 47 37 10 4 2 0 1 85 5 328
2017 Less than 3 years in current department or agency 44 36 10 7 3 0 0 80 10 1535
2017 3 to 10 years in current department or agency 41 38 11 7 4 0 0 79 11 1962
2017 11 to 20 years in current department or agency 43 38 11 5 3 0 0 81 8 906
2017 More than 20 years in current department or agency 56 31 9 3 1 0 0 87 3 363
2014 Less than 3 years in current department or agency 38 38 12 8 3 0 0 77 11 904
2014 3 to 10 years in current department or agency 39 37 11 8 4 0 0 76 12 2020
2014 11 to 20 years in current department or agency 47 36 9 6 3 0 0 83 8 729
2014 More than 20 years in current department or agency 47 40 8 3 2 0 0 87 4 379

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 37 9 7 3 0 0 82 10 1662
2018 3 to 10 years in current department or agency 46 37 8 6 3 0 0 83 9 1685
2018 11 to 20 years in current department or agency 47 38 7 5 3 0 0 85 8 834
2018 More than 20 years in current department or agency 55 33 6 4 1 0 0 88 6 326
2017 Less than 3 years in current department or agency 49 33 8 7 3 0 0 82 10 1535
2017 3 to 10 years in current department or agency 47 35 7 7 3 0 0 82 10 1957
2017 11 to 20 years in current department or agency 49 36 5 5 3 0 0 86 9 904
2017 More than 20 years in current department or agency 60 30 7 2 1 0 0 90 3 362
2014 Less than 3 years in current department or agency 44 37 8 7 4 0 0 82 11 904
2014 3 to 10 years in current department or agency 44 37 7 7 4 0 0 82 11 2017
2014 11 to 20 years in current department or agency 51 36 6 4 3 0 0 86 8 729
2014 More than 20 years in current department or agency 54 37 5 3 1 0 0 91 4 379

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 29 16 10 7 4 1 65 18 1676
2018 3 to 10 years in current department or agency 21 32 17 14 14 1 1 54 29 1695
2018 11 to 20 years in current department or agency 18 33 18 18 11 1 1 51 30 837
2018 More than 20 years in current department or agency 19 32 24 12 8 1 3 54 20 328
2017 Less than 3 years in current department or agency 37 29 13 8 4 6 2 72 14 1530
2017 3 to 10 years in current department or agency 23 33 15 14 11 2 2 59 26 1960
2017 11 to 20 years in current department or agency 21 33 16 14 13 1 1 56 27 903
2017 More than 20 years in current department or agency 27 36 16 9 9 3 1 65 18 364
2014 Less than 3 years in current department or agency 36 26 13 12 6 5 1 66 20 903
2014 3 to 10 years in current department or agency 23 31 15 14 14 2 1 55 29 2019
2014 11 to 20 years in current department or agency 23 35 16 13 11 2 1 59 25 729
2014 More than 20 years in current department or agency 25 35 17 11 9 2 2 62 21 379

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 25 16 14 12 4 2 55 28 1675
2018 3 to 10 years in current department or agency 16 22 16 18 23 1 3 40 43 1701
2018 11 to 20 years in current department or agency 11 22 17 20 25 2 4 34 48 840
2018 More than 20 years in current department or agency 9 21 26 16 15 1 11 35 36 327
2017 Less than 3 years in current department or agency 27 25 13 13 9 6 6 60 26 1529
2017 3 to 10 years in current department or agency 15 25 15 17 22 2 5 43 41 1962
2017 11 to 20 years in current department or agency 12 22 18 17 24 2 5 37 44 906
2017 More than 20 years in current department or agency 13 19 19 13 20 1 16 38 39 363
2014 Less than 3 years in current department or agency 23 22 16 15 16 5 3 49 34 904
2014 3 to 10 years in current department or agency 14 21 15 19 26 2 3 37 48 2017
2014 11 to 20 years in current department or agency 13 23 16 18 23 1 5 38 44 728
2014 More than 20 years in current department or agency 13 21 18 16 21 2 9 38 42 379

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 36 13 10 5 0 0 72 15 1671
2018 3 to 10 years in current department or agency 30 36 12 12 9 0 0 66 22 1698
2018 11 to 20 years in current department or agency 27 38 12 13 9 0 0 65 23 832
2018 More than 20 years in current department or agency 34 36 14 8 7 0 2 70 15 328
2017 Less than 3 years in current department or agency 39 35 13 8 4 1 1 75 12 1526
2017 3 to 10 years in current department or agency 30 39 10 12 7 0 1 70 19 1954
2017 11 to 20 years in current department or agency 30 41 10 11 7 0 0 72 18 900
2017 More than 20 years in current department or agency 36 38 8 10 6 1 1 76 16 362
2014 Less than 3 years in current department or agency 30 41 12 9 6 1 0 72 16 903
2014 3 to 10 years in current department or agency 24 41 13 12 9 0 0 66 21 2018
2014 11 to 20 years in current department or agency 27 43 10 13 8 0 0 70 21 729
2014 More than 20 years in current department or agency 31 43 9 10 6 0 0 75 16 379

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 29 15 8 5 0 0 71 14 1666
2018 3 to 10 years in current department or agency 34 31 15 11 8 0 0 66 19 1689
2018 11 to 20 years in current department or agency 32 35 14 11 7 0 0 68 18 824
2018 More than 20 years in current department or agency 35 34 18 4 8 0 1 70 12 329
2017 Less than 3 years in current department or agency 43 34 12 7 3 0 1 77 11 1531
2017 3 to 10 years in current department or agency 35 34 14 9 7 0 1 69 16 1959
2017 11 to 20 years in current department or agency 34 36 14 9 7 0 0 70 16 902
2017 More than 20 years in current department or agency 40 33 14 8 4 0 1 74 12 363
2014 Less than 3 years in current department or agency 40 34 14 8 4 0 0 74 12 903
2014 3 to 10 years in current department or agency 34 35 14 9 7 0 0 69 17 2018
2014 11 to 20 years in current department or agency 35 39 12 7 7 0 0 75 14 728
2014 More than 20 years in current department or agency 38 34 15 8 4 1 0 73 12 379

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 34 13 6 4 1 0 78 10 1676
2018 3 to 10 years in current department or agency 34 35 14 10 6 0 0 70 17 1698
2018 11 to 20 years in current department or agency 33 38 14 10 6 0 0 70 16 837
2018 More than 20 years in current department or agency 39 33 11 10 6 0 2 73 16 327
2017 Less than 3 years in current department or agency 47 34 10 6 3 0 0 81 9 1528
2017 3 to 10 years in current department or agency 36 35 13 10 5 0 0 71 16 1959
2017 11 to 20 years in current department or agency 35 37 11 9 7 0 0 73 16 903
2017 More than 20 years in current department or agency 41 35 10 8 4 1 1 77 12 362
2014 Less than 3 years in current department or agency 42 35 12 7 3 0 0 77 11 903
2014 3 to 10 years in current department or agency 35 35 14 10 6 0 0 70 16 2018
2014 11 to 20 years in current department or agency 35 38 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 39 35 13 8 4 0 1 74 12 379

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 35 18 8 4 3 0 68 13 1675
2018 3 to 10 years in current department or agency 21 36 21 11 8 3 0 59 20 1703
2018 11 to 20 years in current department or agency 19 36 24 12 7 2 0 55 20 841
2018 More than 20 years in current department or agency 20 37 24 9 7 2 1 59 17 325
2017 Less than 3 years in current department or agency 34 35 13 7 4 6 1 74 12 1528
2017 3 to 10 years in current department or agency 21 37 20 11 7 3 1 60 19 1956
2017 11 to 20 years in current department or agency 20 39 19 11 8 3 1 61 19 905
2017 More than 20 years in current department or agency 24 40 18 9 5 3 1 66 15 363

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 26 8 5 3 0 0 84 8 1670
2018 3 to 10 years in current department or agency 47 30 10 8 4 0 0 77 12 1704
2018 11 to 20 years in current department or agency 42 34 11 7 5 0 1 77 12 839
2018 More than 20 years in current department or agency 45 33 11 4 4 0 2 80 9 326
2017 Less than 3 years in current department or agency 57 26 8 5 2 1 0 85 7 1533
2017 3 to 10 years in current department or agency 46 31 8 9 5 0 1 78 14 1959
2017 11 to 20 years in current department or agency 43 33 9 8 6 0 0 77 15 906
2017 More than 20 years in current department or agency 47 32 8 4 7 0 2 81 11 363
2014 Less than 3 years in current department or agency 53 29 8 6 4 0 0 82 9 904
2014 3 to 10 years in current department or agency 45 32 9 8 5 0 0 77 14 2012
2014 11 to 20 years in current department or agency 45 32 11 8 4 0 0 77 11 729
2014 More than 20 years in current department or agency 47 31 11 8 2 0 1 78 11 378

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 28 12 5 3 0 1 79 8 1682
2018 3 to 10 years in current department or agency 35 31 17 9 6 0 1 67 15 1705
2018 11 to 20 years in current department or agency 30 31 20 11 8 0 1 61 19 840
2018 More than 20 years in current department or agency 34 27 18 11 7 0 2 62 19 327
2017 Less than 3 years in current department or agency 48 32 12 4 2 0 2 82 6 1535
2017 3 to 10 years in current department or agency 33 33 17 9 5 0 3 68 14 1965
2017 11 to 20 years in current department or agency 32 30 18 11 7 0 2 64 18 906
2017 More than 20 years in current department or agency 26 30 19 11 10 0 4 59 22 364
2014 Less than 3 years in current department or agency 43 31 14 6 4 1 1 76 10 903
2014 3 to 10 years in current department or agency 30 30 20 10 9 0 1 61 19 2018
2014 11 to 20 years in current department or agency 28 32 21 10 8 0 1 61 18 728
2014 More than 20 years in current department or agency 25 32 20 12 10 0 1 58 23 379

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 27 35 37 1686
2018 3 to 10 years in current department or agency 27 36 37 1708
2018 11 to 20 years in current department or agency 25 40 35 840
2018 More than 20 years in current department or agency 38 33 29 328
2017 Less than 3 years in current department or agency 27 36 37 1536
2017 3 to 10 years in current department or agency 25 37 37 1966
2017 11 to 20 years in current department or agency 21 45 34 905
2017 More than 20 years in current department or agency 32 39 30 364
2014 Less than 3 years in current department or agency 26 36 37 904
2014 3 to 10 years in current department or agency 28 36 36 2020
2014 11 to 20 years in current department or agency 21 45 34 728
2014 More than 20 years in current department or agency 31 40 30 379

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 2 42 27 9 12 8 454
2018 3 to 10 years in current department or agency 13 40 34 5 2 6 459
2018 11 to 20 years in current department or agency 34 27 25 5 2 8 210
2018 More than 20 years in current department or agency 78 4 5 2 8 3 123
2017 Less than 3 years in current department or agency 3 34 22 5 28 9 407
2017 3 to 10 years in current department or agency 13 37 34 6 3 8 513
2017 11 to 20 years in current department or agency 41 24 19 5 2 8 196
2017 More than 20 years in current department or agency 72 5 3 2 11 7 109
2014 Less than 3 years in current department or agency 7 44 27 7 9999 14 237
2014 3 to 10 years in current department or agency 12 39 34 6 9999 9 570
2014 11 to 20 years in current department or agency 40 24 24 6 9999 6 154
2014 More than 20 years in current department or agency 77 8 7 4 9999 4 117
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 37 5 3 1 1 0 91 4 1680
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 1707
2018 11 to 20 years in current department or agency 47 42 7 3 2 0 0 89 5 842
2018 More than 20 years in current department or agency 58 32 7 2 1 0 0 90 3 329
2017 Less than 3 years in current department or agency 52 36 6 4 2 0 0 88 5 1534
2017 3 to 10 years in current department or agency 46 39 8 5 2 0 0 84 7 1959
2017 11 to 20 years in current department or agency 45 39 8 4 3 0 0 85 7 903
2017 More than 20 years in current department or agency 56 33 6 3 2 0 0 89 5 362
2014 Less than 3 years in current department or agency 50 36 9 3 1 1 0 86 5 903
2014 3 to 10 years in current department or agency 43 40 9 4 3 0 0 83 7 2020
2014 11 to 20 years in current department or agency 49 38 7 3 2 0 0 87 5 729
2014 More than 20 years in current department or agency 50 38 7 3 1 1 0 88 4 379

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 40 13 8 4 1 1 74 12 1676
2018 3 to 10 years in current department or agency 23 43 19 9 5 1 0 67 14 1700
2018 11 to 20 years in current department or agency 23 40 19 12 4 1 0 64 16 839
2018 More than 20 years in current department or agency 24 35 27 9 3 1 1 61 12 325
2017 Less than 3 years in current department or agency 37 38 13 7 2 3 1 77 10 1532
2017 3 to 10 years in current department or agency 26 40 18 10 5 1 1 67 15 1956
2017 11 to 20 years in current department or agency 24 40 18 10 6 1 0 65 16 907
2017 More than 20 years in current department or agency 26 42 16 9 5 2 0 70 14 363
2014 Less than 3 years in current department or agency 39 35 14 7 3 2 0 75 11 904
2014 3 to 10 years in current department or agency 28 39 16 9 6 2 0 69 14 2019
2014 11 to 20 years in current department or agency 29 40 16 8 6 1 0 70 14 729
2014 More than 20 years in current department or agency 32 40 15 7 3 2 1 74 11 379

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 17 31 26 16 1 2 43 25 1674
2018 3 to 10 years in current department or agency 12 24 35 20 8 0 1 28 36 1702
2018 11 to 20 years in current department or agency 11 26 36 18 8 1 1 26 37 839
2018 More than 20 years in current department or agency 12 27 35 15 9 0 3 24 40 327
2017 Less than 3 years in current department or agency 6 15 29 23 20 2 5 46 23 1532
2017 3 to 10 years in current department or agency 11 23 34 18 10 0 4 29 35 1948
2017 11 to 20 years in current department or agency 10 24 35 16 10 1 3 28 36 897
2017 More than 20 years in current department or agency 12 27 34 16 8 0 3 24 41 358
2014 Less than 3 years in current department or agency 7 16 36 23 13 1 3 37 25 903
2014 3 to 10 years in current department or agency 12 26 36 18 7 0 2 25 38 2016
2014 11 to 20 years in current department or agency 13 26 35 16 7 1 3 24 40 727
2014 More than 20 years in current department or agency 10 33 32 15 7 0 3 22 44 377

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 13 24 26 24 3 2 53 21 1664
2018 3 to 10 years in current department or agency 11 18 30 24 14 1 2 39 30 1689
2018 11 to 20 years in current department or agency 10 21 33 22 11 1 1 34 32 836
2018 More than 20 years in current department or agency 12 19 29 19 15 1 4 36 33 325
2017 Less than 3 years in current department or agency 6 12 21 23 28 4 6 57 20 1527
2017 3 to 10 years in current department or agency 10 19 27 21 16 2 5 40 31 1946
2017 11 to 20 years in current department or agency 10 17 30 21 14 1 5 38 30 892
2017 More than 20 years in current department or agency 8 20 30 22 14 1 6 39 29 358
2014 Less than 3 years in current department or agency 7 14 23 30 20 2 4 53 22 901
2014 3 to 10 years in current department or agency 12 18 30 23 13 2 3 38 31 2016
2014 11 to 20 years in current department or agency 10 20 32 19 13 1 4 34 32 723
2014 More than 20 years in current department or agency 7 22 28 22 13 2 6 38 31 378

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 15 26 23 20 4 4 47 25 1664
2018 3 to 10 years in current department or agency 10 20 30 24 11 2 3 36 32 1699
2018 11 to 20 years in current department or agency 13 22 31 22 9 1 2 32 36 834
2018 More than 20 years in current department or agency 14 20 28 20 12 1 5 34 37 327
2017 Less than 3 years in current department or agency 6 15 26 21 21 4 7 47 24 1528
2017 3 to 10 years in current department or agency 11 18 30 21 12 1 6 36 32 1951
2017 11 to 20 years in current department or agency 13 19 30 19 12 2 5 32 35 895
2017 More than 20 years in current department or agency 15 18 29 21 11 1 6 34 35 359
2014 Less than 3 years in current department or agency 8 17 29 24 15 3 5 43 26 904
2014 3 to 10 years in current department or agency 14 21 30 19 11 2 3 32 36 2015
2014 11 to 20 years in current department or agency 13 24 29 18 9 2 5 30 39 722
2014 More than 20 years in current department or agency 15 23 28 18 11 1 4 30 40 378

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 3 6 21 33 31 2 4 68 9 1661
2018 3 to 10 years in current department or agency 4 11 30 35 17 1 2 53 15 1689
2018 11 to 20 years in current department or agency 5 14 36 31 13 0 1 44 19 829
2018 More than 20 years in current department or agency 6 15 32 31 14 0 4 46 21 324
2017 Less than 3 years in current department or agency 2 4 19 31 34 2 7 73 6 1522
2017 3 to 10 years in current department or agency 5 10 29 32 18 1 5 53 16 1943
2017 11 to 20 years in current department or agency 5 12 33 29 16 1 4 47 18 889
2017 More than 20 years in current department or agency 7 13 34 25 14 1 6 42 21 354
2014 Less than 3 years in current department or agency 3 7 24 33 26 1 5 64 10 896
2014 3 to 10 years in current department or agency 6 11 31 31 16 1 3 49 18 2005
2014 11 to 20 years in current department or agency 6 13 35 27 14 1 4 43 21 719
2014 More than 20 years in current department or agency 6 16 31 28 14 0 5 44 23 377

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 16 22 24 23 3 3 49 28 1671
2018 3 to 10 years in current department or agency 19 22 27 19 11 1 2 30 42 1705
2018 11 to 20 years in current department or agency 21 30 24 15 9 1 1 24 52 838
2018 More than 20 years in current department or agency 25 21 23 14 12 0 5 27 49 328
2017 Less than 3 years in current department or agency 9 13 22 20 27 3 6 52 24 1528
2017 3 to 10 years in current department or agency 19 21 27 16 13 0 4 30 42 1955
2017 11 to 20 years in current department or agency 22 22 25 16 11 1 3 28 46 895
2017 More than 20 years in current department or agency 23 21 26 14 9 1 5 25 47 360
2014 Less than 3 years in current department or agency 12 16 22 23 21 2 4 46 30 899
2014 3 to 10 years in current department or agency 22 23 26 15 11 0 2 26 46 2017
2014 11 to 20 years in current department or agency 19 29 24 16 9 1 3 26 50 725
2014 More than 20 years in current department or agency 23 27 27 12 7 1 2 20 52 378

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 13 25 20 23 5 4 48 25 1663
2018 3 to 10 years in current department or agency 13 18 26 24 13 1 3 39 33 1699
2018 11 to 20 years in current department or agency 11 22 28 23 13 1 2 38 34 825
2018 More than 20 years in current department or agency 13 23 26 17 16 0 5 35 38 323
2017 Less than 3 years in current department or agency 9 14 18 20 26 6 8 53 26 1531
2017 3 to 10 years in current department or agency 12 18 24 21 16 2 6 41 33 1951
2017 11 to 20 years in current department or agency 11 17 28 21 16 2 5 40 30 893
2017 More than 20 years in current department or agency 14 19 28 20 13 2 6 35 35 360
2014 Less than 3 years in current department or agency 9 14 21 24 20 6 6 50 26 901
2014 3 to 10 years in current department or agency 13 16 26 23 16 2 4 42 31 2008
2014 11 to 20 years in current department or agency 9 17 25 24 17 1 6 45 29 726
2014 More than 20 years in current department or agency 14 21 25 21 11 1 7 35 38 375

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 14 28 23 20 3 3 45 25 1673
2018 3 to 10 years in current department or agency 11 20 32 22 10 2 2 34 32 1696
2018 11 to 20 years in current department or agency 13 23 35 17 9 1 1 27 37 839
2018 More than 20 years in current department or agency 12 22 30 16 11 2 6 29 38 327
2017 Less than 3 years in current department or agency 8 14 24 21 21 5 7 48 24 1528
2017 3 to 10 years in current department or agency 11 19 33 18 12 2 6 33 32 1953
2017 11 to 20 years in current department or agency 11 20 33 19 10 3 5 31 33 895
2017 More than 20 years in current department or agency 14 20 29 19 12 1 4 33 36 356
2014 Less than 3 years in current department or agency 7 18 31 21 15 3 5 39 27 902
2014 3 to 10 years in current department or agency 14 21 32 17 11 2 3 29 37 2017
2014 11 to 20 years in current department or agency 12 23 31 18 10 1 4 30 37 722
2014 More than 20 years in current department or agency 13 23 35 15 7 2 4 24 39 375

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 28 12 10 8 1 1 70 18 1669
2018 3 to 10 years in current department or agency 31 31 11 14 13 1 1 62 27 1706
2018 11 to 20 years in current department or agency 27 34 12 14 13 1 0 61 27 829
2018 More than 20 years in current department or agency 36 31 13 11 7 0 2 68 18 327
2017 Less than 3 years in current department or agency 49 26 8 8 6 2 1 77 14 1534
2017 3 to 10 years in current department or agency 33 29 12 13 11 1 1 64 24 1963
2017 11 to 20 years in current department or agency 34 31 11 12 11 1 1 65 23 904
2017 More than 20 years in current department or agency 38 30 11 10 8 1 1 70 19 361
2014 Less than 3 years in current department or agency 45 28 8 11 7 1 0 74 18 902
2014 3 to 10 years in current department or agency 36 28 10 13 11 1 0 65 24 2019
2014 11 to 20 years in current department or agency 38 31 10 11 8 0 0 70 20 728
2014 More than 20 years in current department or agency 39 30 9 10 10 1 0 70 20 379

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 34 7 7 4 0 0 82 11 1667
2018 3 to 10 years in current department or agency 36 36 9 11 6 0 0 73 17 1697
2018 11 to 20 years in current department or agency 36 39 11 10 4 0 0 75 14 836
2018 More than 20 years in current department or agency 42 37 8 8 3 0 1 80 12 328
2017 Less than 3 years in current department or agency 50 32 6 7 3 1 1 83 10 1532
2017 3 to 10 years in current department or agency 34 40 8 10 5 0 1 75 16 1959
2017 11 to 20 years in current department or agency 30 44 10 10 5 0 1 75 15 898
2017 More than 20 years in current department or agency 38 41 9 7 4 0 1 79 11 361
2014 Less than 3 years in current department or agency 46 34 7 9 4 0 0 80 13 903
2014 3 to 10 years in current department or agency 36 39 10 10 5 0 0 76 15 2019
2014 11 to 20 years in current department or agency 34 43 10 9 3 0 0 78 12 728
2014 More than 20 years in current department or agency 45 33 9 9 4 0 0 78 13 379

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 35 15 4 3 2 1 77 8 1669
2018 3 to 10 years in current department or agency 33 39 13 7 6 1 0 73 14 1707
2018 11 to 20 years in current department or agency 29 44 13 9 4 1 0 74 13 831
2018 More than 20 years in current department or agency 35 39 14 6 3 2 1 76 9 329

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 29 12 3 2 4 1 82 6 1676
2018 3 to 10 years in current department or agency 37 34 17 5 4 2 0 73 10 1696
2018 11 to 20 years in current department or agency 36 34 18 5 3 3 0 73 9 841
2018 More than 20 years in current department or agency 41 34 16 3 3 1 2 77 6 327
2017 Less than 3 years in current department or agency 49 26 13 3 2 6 1 81 5 1526
2017 3 to 10 years in current department or agency 36 35 16 5 3 3 2 74 9 1959
2017 11 to 20 years in current department or agency 34 35 17 5 4 4 1 73 10 898
2017 More than 20 years in current department or agency 38 31 18 4 2 4 1 74 7 363
2014 Less than 3 years in current department or agency 53 26 12 3 1 5 1 83 4 903
2014 3 to 10 years in current department or agency 43 33 14 3 3 3 1 79 6 2017
2014 11 to 20 years in current department or agency 41 35 12 4 3 4 1 80 7 729
2014 More than 20 years in current department or agency 44 33 13 3 2 3 2 81 5 379

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 33 10 4 2 2 0 84 6 1671
2018 3 to 10 years in current department or agency 35 39 14 7 4 1 0 75 11 1698
2018 11 to 20 years in current department or agency 33 39 15 7 3 2 0 74 11 840
2018 More than 20 years in current department or agency 37 41 12 6 3 0 1 79 9 326
2017 Less than 3 years in current department or agency 52 32 9 3 1 2 0 86 5 1533
2017 3 to 10 years in current department or agency 36 39 14 6 3 2 0 76 9 1962
2017 11 to 20 years in current department or agency 33 42 12 7 4 2 0 77 11 905
2017 More than 20 years in current department or agency 37 40 13 5 2 3 1 79 7 363
2014 Less than 3 years in current department or agency 54 29 9 4 1 2 0 85 5 903
2014 3 to 10 years in current department or agency 41 35 12 6 3 2 0 78 10 2018
2014 11 to 20 years in current department or agency 40 38 12 5 4 2 0 80 9 728
2014 More than 20 years in current department or agency 43 37 11 5 3 2 0 81 8 379

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 31 6 3 2 0 0 90 5 1670
2018 3 to 10 years in current department or agency 43 38 9 5 4 0 0 81 10 1698
2018 11 to 20 years in current department or agency 41 37 11 7 4 0 0 78 11 835
2018 More than 20 years in current department or agency 42 39 9 6 3 0 0 82 9 326
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 92 4 1530
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 1962
2017 11 to 20 years in current department or agency 40 39 10 7 4 0 0 79 11 907
2017 More than 20 years in current department or agency 43 38 10 5 4 0 0 81 9 362
2014 Less than 3 years in current department or agency 62 26 6 3 2 0 0 88 5 903
2014 3 to 10 years in current department or agency 49 33 10 4 4 0 0 82 8 2018
2014 11 to 20 years in current department or agency 45 37 9 4 5 0 0 82 9 729
2014 More than 20 years in current department or agency 48 32 10 7 3 0 0 81 10 378

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 28 18 10 8 8 4 60 20 1672
2018 3 to 10 years in current department or agency 18 31 19 15 14 3 2 51 30 1707
2018 11 to 20 years in current department or agency 14 35 20 15 12 2 1 51 28 834
2018 More than 20 years in current department or agency 21 33 19 15 6 1 4 58 22 327
2017 Less than 3 years in current department or agency 33 28 13 9 7 7 4 69 17 1534
2017 3 to 10 years in current department or agency 23 29 15 15 13 3 3 55 30 1962
2017 11 to 20 years in current department or agency 20 35 14 13 13 2 2 57 28 903
2017 More than 20 years in current department or agency 23 33 17 12 8 2 6 60 22 364
2014 Less than 3 years in current department or agency 34 28 14 10 7 5 1 66 19 904
2014 3 to 10 years in current department or agency 26 31 14 13 12 3 2 60 26 2019
2014 11 to 20 years in current department or agency 26 34 14 13 10 1 1 62 24 729
2014 More than 20 years in current department or agency 33 30 13 10 10 2 1 65 21 379

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 35 14 7 4 3 1 75 11 1671
2018 3 to 10 years in current department or agency 31 35 16 8 7 1 1 68 16 1704
2018 11 to 20 years in current department or agency 29 40 15 10 5 2 0 70 15 838
2018 More than 20 years in current department or agency 31 37 16 9 4 1 2 70 14 329
2017 Less than 3 years in current department or agency 44 31 10 6 4 3 2 79 11 1527
2017 3 to 10 years in current department or agency 33 35 13 9 5 3 1 72 15 1958
2017 11 to 20 years in current department or agency 31 38 11 9 7 2 1 72 16 906
2017 More than 20 years in current department or agency 34 39 11 9 3 2 2 76 12 363
2014 Less than 3 years in current department or agency 44 31 11 6 4 3 1 78 10 903
2014 3 to 10 years in current department or agency 37 35 12 8 4 2 1 75 12 2020
2014 11 to 20 years in current department or agency 37 36 11 8 4 2 1 76 13 728
2014 More than 20 years in current department or agency 42 33 11 7 3 2 2 79 10 379

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 33 15 7 4 2 0 73 11 1670
2018 3 to 10 years in current department or agency 26 39 18 10 6 1 0 65 16 1700
2018 11 to 20 years in current department or agency 25 38 20 11 6 1 0 63 17 840
2018 More than 20 years in current department or agency 28 33 23 10 4 1 2 62 14 326

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 24 18 11 9 9 2 57 23 1676
2018 3 to 10 years in current department or agency 18 27 18 14 17 5 2 48 33 1707
2018 11 to 20 years in current department or agency 17 25 21 16 16 4 1 44 34 841
2018 More than 20 years in current department or agency 20 29 24 10 12 3 3 51 24 328
2017 Less than 3 years in current department or agency 30 23 15 9 8 11 4 62 20 1525
2017 3 to 10 years in current department or agency 19 26 16 14 17 6 3 49 34 1956
2017 11 to 20 years in current department or agency 18 28 17 15 16 5 2 49 33 906
2017 More than 20 years in current department or agency 26 23 15 14 15 4 3 52 32 364
2014 Less than 3 years in current department or agency 26 23 17 12 11 9 2 55 26 902
2014 3 to 10 years in current department or agency 21 24 16 15 16 7 1 49 34 2018
2014 11 to 20 years in current department or agency 21 27 16 16 13 6 1 52 31 729
2014 More than 20 years in current department or agency 26 25 17 12 13 5 1 55 27 379

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 14 86 1679
2018 3 to 10 years in current department or agency 16 84 1707
2018 11 to 20 years in current department or agency 18 82 840
2018 More than 20 years in current department or agency 17 83 329

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 58 239
2018 3 to 10 years in current department or agency 58 272
2018 11 to 20 years in current department or agency 58 147
2018 More than 20 years in current department or agency 55 53

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 55 239
2018 3 to 10 years in current department or agency 59 272
2018 11 to 20 years in current department or agency 58 147
2018 More than 20 years in current department or agency 62 53

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 239
2018 3 to 10 years in current department or agency 7 272

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 239
2018 3 to 10 years in current department or agency 4 272
2018 11 to 20 years in current department or agency 3 147
2018 More than 20 years in current department or agency 9 53

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 239
2018 3 to 10 years in current department or agency 4 272

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 239
2018 11 to 20 years in current department or agency 4 147

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 240
2018 3 to 10 years in current department or agency 35 273
2018 11 to 20 years in current department or agency 29 147
2018 More than 20 years in current department or agency 56 53

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 240
2018 3 to 10 years in current department or agency 41 273
2018 11 to 20 years in current department or agency 41 147
2018 More than 20 years in current department or agency 47 53

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 240
2018 3 to 10 years in current department or agency 51 273
2018 11 to 20 years in current department or agency 54 147
2018 More than 20 years in current department or agency 64 53

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 240
2018 3 to 10 years in current department or agency 43 273
2018 11 to 20 years in current department or agency 36 147
2018 More than 20 years in current department or agency 27 53

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 240
2018 3 to 10 years in current department or agency 32 273
2018 11 to 20 years in current department or agency 37 147
2018 More than 20 years in current department or agency 41 53

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 45 240
2018 3 to 10 years in current department or agency 53 273
2018 11 to 20 years in current department or agency 48 147
2018 More than 20 years in current department or agency 47 53

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 29 240
2018 3 to 10 years in current department or agency 36 273
2018 11 to 20 years in current department or agency 35 147
2018 More than 20 years in current department or agency 31 53

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 53

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 240
2018 3 to 10 years in current department or agency 9 273

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 6 240
2018 3 to 10 years in current department or agency 8 273
2018 11 to 20 years in current department or agency 8 147
2018 More than 20 years in current department or agency 9 53

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 45 240
2018 3 to 10 years in current department or agency 54 273
2018 11 to 20 years in current department or agency 45 147
2018 More than 20 years in current department or agency 46 53

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 240
2018 3 to 10 years in current department or agency 21 273
2018 11 to 20 years in current department or agency 20 147
2018 More than 20 years in current department or agency 22 53

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 240
2018 3 to 10 years in current department or agency 16 273
2018 11 to 20 years in current department or agency 13 147
2018 More than 20 years in current department or agency 14 53

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 55 240
2018 3 to 10 years in current department or agency 58 271
2018 11 to 20 years in current department or agency 51 147
2018 More than 20 years in current department or agency 45 53

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 240
2018 3 to 10 years in current department or agency 32 271
2018 11 to 20 years in current department or agency 27 147
2018 More than 20 years in current department or agency 34 53

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 240
2018 3 to 10 years in current department or agency 9 271

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 240
2018 3 to 10 years in current department or agency 22 271
2018 11 to 20 years in current department or agency 19 147
2018 More than 20 years in current department or agency 25 53

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 240
2018 3 to 10 years in current department or agency 13 271
2018 11 to 20 years in current department or agency 10 147
2018 More than 20 years in current department or agency 16 53

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 240
2018 3 to 10 years in current department or agency 7 271

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 17 240
2018 3 to 10 years in current department or agency 10 271
2018 11 to 20 years in current department or agency 12 147
2018 More than 20 years in current department or agency 11 53

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 240
2018 3 to 10 years in current department or agency 11 271
2018 11 to 20 years in current department or agency 12 147
2018 More than 20 years in current department or agency 16 53

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 240
2018 3 to 10 years in current department or agency 24 271
2018 11 to 20 years in current department or agency 28 147
2018 More than 20 years in current department or agency 28 53

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 228
2018 3 to 10 years in current department or agency 7 251

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 228
2018 3 to 10 years in current department or agency 20 251

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 228
2018 3 to 10 years in current department or agency 9 251

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 228
2018 3 to 10 years in current department or agency 8 251

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 228
2018 3 to 10 years in current department or agency 9 251
2018 11 to 20 years in current department or agency 13 141
2018 More than 20 years in current department or agency 14 49

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 6 228
2018 3 to 10 years in current department or agency 9 251
2018 11 to 20 years in current department or agency 11 141
2018 More than 20 years in current department or agency 25 49

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 228
2018 3 to 10 years in current department or agency 11 251

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 228
2018 3 to 10 years in current department or agency 11 251
2018 11 to 20 years in current department or agency 5 141
2018 More than 20 years in current department or agency 0 49

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 228
2018 3 to 10 years in current department or agency 12 251

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 228
2018 3 to 10 years in current department or agency 28 251
2018 11 to 20 years in current department or agency 26 141
2018 More than 20 years in current department or agency 19 49

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 228
2018 3 to 10 years in current department or agency 8 251

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 228
2018 3 to 10 years in current department or agency 50 251
2018 11 to 20 years in current department or agency 46 141
2018 More than 20 years in current department or agency 36 49

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 141
2018 More than 20 years in current department or agency 0 49

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 53 228
2018 3 to 10 years in current department or agency 63 251
2018 11 to 20 years in current department or agency 57 141
2018 More than 20 years in current department or agency 56 49

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 2 228
2018 3 to 10 years in current department or agency 4 251

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 228
2018 3 to 10 years in current department or agency 12 251
2018 11 to 20 years in current department or agency 12 141
2018 More than 20 years in current department or agency 11 49

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 16 19 6 6 23 7 56 17 1672
2018 3 to 10 years in current department or agency 16 23 23 11 10 14 4 47 25 1700
2018 11 to 20 years in current department or agency 17 23 25 13 10 11 3 45 26 838
2018 More than 20 years in current department or agency 20 25 27 9 9 7 2 50 20 329
2017 Less than 3 years in current department or agency 24 19 16 5 5 22 9 62 14 1535
2017 3 to 10 years in current department or agency 17 20 22 11 10 14 6 46 26 1961
2017 11 to 20 years in current department or agency 18 24 20 11 11 12 4 50 26 907
2017 More than 20 years in current department or agency 20 25 18 12 12 9 4 52 27 363
2014 Less than 3 years in current department or agency 28 20 17 6 6 17 6 62 16 904
2014 3 to 10 years in current department or agency 21 22 20 10 9 14 4 53 23 2016
2014 11 to 20 years in current department or agency 21 27 21 9 9 12 2 55 21 729
2014 More than 20 years in current department or agency 23 24 23 9 9 10 4 54 20 379

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 26 17 6 4 8 1 71 11 1674
2018 3 to 10 years in current department or agency 28 32 20 8 7 4 1 63 16 1699
2018 11 to 20 years in current department or agency 27 32 20 10 7 3 0 61 18 838
2018 More than 20 years in current department or agency 34 31 20 8 5 2 1 67 13 327
2017 Less than 3 years in current department or agency 41 27 15 5 3 8 2 75 8 1529
2017 3 to 10 years in current department or agency 28 34 18 8 6 5 1 65 16 1964
2017 11 to 20 years in current department or agency 29 34 16 10 7 3 1 65 18 907
2017 More than 20 years in current department or agency 29 35 16 9 8 3 0 66 17 364
2014 Less than 3 years in current department or agency 45 30 11 5 3 5 1 79 9 904
2014 3 to 10 years in current department or agency 34 32 17 7 5 4 0 69 13 2017
2014 11 to 20 years in current department or agency 31 37 16 8 5 3 0 70 13 729
2014 More than 20 years in current department or agency 35 39 14 6 3 2 1 76 10 379

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 5 95 1674
2018 3 to 10 years in current department or agency 8 92 1701
2018 11 to 20 years in current department or agency 7 93 838
2018 More than 20 years in current department or agency 8 92 328

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 79
2018 3 to 10 years in current department or agency 40 137
2018 11 to 20 years in current department or agency 37 61
2018 More than 20 years in current department or agency 49 26

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 63 79
2018 3 to 10 years in current department or agency 71 137
2018 11 to 20 years in current department or agency 73 61
2018 More than 20 years in current department or agency 77 26

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 137

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 79
2018 3 to 10 years in current department or agency 0 137

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 137

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 79
2018 3 to 10 years in current department or agency 8 137

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 137
2018 More than 20 years in current department or agency 0 26

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 18 79
2018 3 to 10 years in current department or agency 17 139

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 79
2018 3 to 10 years in current department or agency 15 139
2018 11 to 20 years in current department or agency 15 60
2018 More than 20 years in current department or agency 0 26

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 79
2018 3 to 10 years in current department or agency 6 139

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 79
2018 3 to 10 years in current department or agency 24 139
2018 11 to 20 years in current department or agency 36 60
2018 More than 20 years in current department or agency 63 26

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 79
2018 3 to 10 years in current department or agency 31 139
2018 11 to 20 years in current department or agency 27 60
2018 More than 20 years in current department or agency 29 26

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 3 139
2018 More than 20 years in current department or agency 0 26

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 79
2018 11 to 20 years in current department or agency 0 60

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 139

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 79
2018 3 to 10 years in current department or agency 22 139

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 79
2018 3 to 10 years in current department or agency 0 139
2018 11 to 20 years in current department or agency 0 60
2018 More than 20 years in current department or agency 0 26

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 79
2018 3 to 10 years in current department or agency 15 139

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 79
2018 3 to 10 years in current department or agency 0 139
2018 11 to 20 years in current department or agency 0 60
2018 More than 20 years in current department or agency 0 26

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 79
2018 3 to 10 years in current department or agency 18 139

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 79
2018 3 to 10 years in current department or agency 32 139
2018 11 to 20 years in current department or agency 33 61
2018 More than 20 years in current department or agency 25 26

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 79
2018 3 to 10 years in current department or agency 15 139

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 79
2018 3 to 10 years in current department or agency 15 139

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 79
2018 3 to 10 years in current department or agency 4 139

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 139

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 139
2018 11 to 20 years in current department or agency 13 61

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 79
2018 3 to 10 years in current department or agency 7 139

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 52 79
2018 3 to 10 years in current department or agency 55 139
2018 11 to 20 years in current department or agency 43 61
2018 More than 20 years in current department or agency 53 26

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 12 57

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 77
2018 3 to 10 years in current department or agency 14 131

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 24

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 131
2018 11 to 20 years in current department or agency 11 57

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 19 77
2018 3 to 10 years in current department or agency 6 131

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 77
2018 3 to 10 years in current department or agency 11 131

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 77
2018 3 to 10 years in current department or agency 10 131

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 77
2018 3 to 10 years in current department or agency 25 131
2018 11 to 20 years in current department or agency 28 57
2018 More than 20 years in current department or agency 28 24

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 77
2018 3 to 10 years in current department or agency 10 131

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 52 77
2018 3 to 10 years in current department or agency 46 131
2018 11 to 20 years in current department or agency 48 57
2018 More than 20 years in current department or agency 36 24

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 57
2018 More than 20 years in current department or agency 0 24

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 58 77
2018 3 to 10 years in current department or agency 77 131
2018 11 to 20 years in current department or agency 67 57
2018 More than 20 years in current department or agency 76 24

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 24

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 77
2018 3 to 10 years in current department or agency 6 131

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 16 21 3 2 26 8 61 7 1670
2018 3 to 10 years in current department or agency 18 22 30 5 5 16 5 50 13 1699
2018 11 to 20 years in current department or agency 18 22 31 7 4 14 4 48 14 840
2018 More than 20 years in current department or agency 23 23 29 5 4 11 4 55 11 326
2017 Less than 3 years in current department or agency 25 17 17 2 2 28 9 67 7 1534
2017 3 to 10 years in current department or agency 18 20 24 4 4 22 7 55 12 1960
2017 11 to 20 years in current department or agency 18 23 24 6 5 20 5 53 14 906
2017 More than 20 years in current department or agency 22 25 25 5 3 15 6 58 10 364
2014 Less than 3 years in current department or agency 26 16 19 2 2 26 9 64 6 904
2014 3 to 10 years in current department or agency 20 21 22 4 3 22 7 59 9 2019
2014 11 to 20 years in current department or agency 22 23 24 4 3 19 5 59 9 729
2014 More than 20 years in current department or agency 23 22 22 5 2 18 6 60 10 378

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 26 18 4 2 11 2 74 6 1671
2018 3 to 10 years in current department or agency 29 31 22 6 5 6 1 65 11 1698
2018 11 to 20 years in current department or agency 27 33 22 7 3 6 1 65 11 840
2018 More than 20 years in current department or agency 32 31 23 5 3 3 2 67 9 327
2017 Less than 3 years in current department or agency 43 26 14 3 2 11 2 79 5 1533
2017 3 to 10 years in current department or agency 30 31 19 5 3 9 2 69 9 1964
2017 11 to 20 years in current department or agency 30 34 19 5 4 6 1 70 10 904
2017 More than 20 years in current department or agency 31 34 17 4 5 6 3 72 9 363
2014 Less than 3 years in current department or agency 44 28 15 2 1 10 1 80 4 904
2014 3 to 10 years in current department or agency 36 31 17 3 3 9 1 74 7 2019
2014 11 to 20 years in current department or agency 34 35 16 4 2 7 1 75 7 729
2014 More than 20 years in current department or agency 39 31 17 3 2 6 2 76 6 378
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 23 8 4 4 1 0 84 7 1668
2018 3 to 10 years in current department or agency 50 27 10 6 6 1 1 78 12 1693
2018 11 to 20 years in current department or agency 45 29 13 6 6 1 0 75 12 835
2018 More than 20 years in current department or agency 46 29 14 5 5 0 1 76 10 327
2017 Less than 3 years in current department or agency 64 21 8 2 3 1 1 87 5 1537
2017 3 to 10 years in current department or agency 54 26 10 4 6 1 0 80 10 1963
2017 11 to 20 years in current department or agency 49 26 11 6 7 1 1 76 13 906
2017 More than 20 years in current department or agency 54 28 8 3 5 1 1 83 9 364

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 34 13 7 2 2 0 78 9 1674
2018 3 to 10 years in current department or agency 38 38 12 7 3 1 0 77 10 1696
2018 11 to 20 years in current department or agency 37 41 14 5 3 1 0 78 8 839
2018 More than 20 years in current department or agency 41 36 14 5 2 1 1 79 6 324
2017 Less than 3 years in current department or agency 36 39 11 6 2 5 0 80 9 1536
2017 3 to 10 years in current department or agency 33 41 13 7 4 2 1 76 11 1958
2017 11 to 20 years in current department or agency 34 42 12 6 5 1 1 77 11 905
2017 More than 20 years in current department or agency 37 36 19 3 2 2 1 75 6 360

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 35 14 10 4 2 0 71 15 1676
2018 3 to 10 years in current department or agency 25 34 16 14 8 1 0 60 23 1701
2018 11 to 20 years in current department or agency 25 34 17 14 9 1 0 59 23 841
2018 More than 20 years in current department or agency 32 36 12 11 6 2 1 70 17 326
2017 Less than 3 years in current department or agency 31 37 14 9 5 4 0 71 15 1530
2017 3 to 10 years in current department or agency 19 38 17 15 9 1 1 59 24 1960
2017 11 to 20 years in current department or agency 20 39 15 13 11 1 1 60 24 905
2017 More than 20 years in current department or agency 26 36 18 11 7 2 1 63 19 363

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 23 21 15 23 0 1 40 39 1684
2018 3 to 10 years in current department or agency 18 22 21 17 21 0 1 41 38 1710
2018 11 to 20 years in current department or agency 23 23 21 12 19 0 1 46 32 839
2018 More than 20 years in current department or agency 26 22 22 13 13 0 4 50 27 328
2017 Less than 3 years in current department or agency 19 19 20 16 25 1 2 39 41 1533
2017 3 to 10 years in current department or agency 18 24 19 16 22 0 2 43 38 1960
2017 11 to 20 years in current department or agency 22 26 17 15 18 1 2 48 34 898
2017 More than 20 years in current department or agency 26 21 19 14 19 0 2 47 33 362

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 30 23 11 5 0 1 61 16 1679
2018 3 to 10 years in current department or agency 19 27 27 14 12 0 1 46 27 1705
2018 11 to 20 years in current department or agency 16 28 27 16 13 0 1 44 29 840
2018 More than 20 years in current department or agency 23 26 23 15 11 0 2 50 26 329
2017 Less than 3 years in current department or agency 38 27 19 9 6 1 1 66 15 1532
2017 3 to 10 years in current department or agency 21 28 24 14 12 0 1 49 26 1962
2017 11 to 20 years in current department or agency 19 27 25 17 12 0 1 46 29 901
2017 More than 20 years in current department or agency 22 22 23 16 13 0 2 46 30 362

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 28 15 6 2 1 2 76 9 1672
2018 3 to 10 years in current department or agency 31 33 21 8 5 0 2 65 14 1702
2018 11 to 20 years in current department or agency 25 33 24 10 6 0 2 59 17 836
2018 More than 20 years in current department or agency 32 30 21 10 4 0 4 64 14 324
2017 Less than 3 years in current department or agency 52 25 12 4 2 0 5 81 7 1525
2017 3 to 10 years in current department or agency 31 32 19 9 4 0 4 66 14 1953
2017 11 to 20 years in current department or agency 29 30 22 10 6 1 3 61 16 894
2017 More than 20 years in current department or agency 28 29 21 11 5 0 5 60 17 360

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 25 21 12 11 1 1 56 23 1667
2018 3 to 10 years in current department or agency 22 22 22 15 17 0 1 45 33 1697
2018 11 to 20 years in current department or agency 18 24 21 19 16 1 1 43 36 840
2018 More than 20 years in current department or agency 25 19 24 11 17 0 3 46 29 328
2017 Less than 3 years in current department or agency 37 23 15 11 11 1 2 62 23 1529
2017 3 to 10 years in current department or agency 22 22 19 16 17 1 3 46 34 1960
2017 11 to 20 years in current department or agency 19 20 24 17 17 0 2 40 35 900
2017 More than 20 years in current department or agency 21 21 19 18 18 0 4 44 37 360

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 17 9 4 1 1 5 85 6 1673
2018 3 to 10 years in current department or agency 53 21 12 4 4 0 6 79 8 1691
2018 11 to 20 years in current department or agency 49 24 12 5 3 1 6 79 8 833
2018 More than 20 years in current department or agency 55 13 12 5 4 0 11 77 10 328
2017 Less than 3 years in current department or agency 63 15 8 3 2 1 8 85 6 1531
2017 3 to 10 years in current department or agency 50 21 11 4 3 0 10 79 8 1956
2017 11 to 20 years in current department or agency 48 25 11 4 3 1 9 80 8 902
2017 More than 20 years in current department or agency 45 17 12 4 6 0 14 73 12 359

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 26 16 7 4 0 1 71 12 1676
2018 3 to 10 years in current department or agency 34 27 20 9 8 0 1 62 18 1701
2018 11 to 20 years in current department or agency 32 29 21 9 7 1 1 62 17 836
2018 More than 20 years in current department or agency 40 25 18 7 7 0 2 67 14 328
2017 Less than 3 years in current department or agency 46 27 14 7 4 0 1 74 11 1530
2017 3 to 10 years in current department or agency 31 32 19 10 6 0 1 64 16 1954
2017 11 to 20 years in current department or agency 30 33 21 7 7 0 1 64 15 902
2017 More than 20 years in current department or agency 39 28 18 6 7 1 1 69 13 362

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 32 15 6 3 2 2 75 10 1678
2018 3 to 10 years in current department or agency 26 36 22 9 5 1 2 63 14 1702
2018 11 to 20 years in current department or agency 27 31 24 10 5 0 2 60 16 839
2018 More than 20 years in current department or agency 33 33 18 7 7 0 2 68 14 328
2017 Less than 3 years in current department or agency 49 26 14 6 2 1 3 77 8 1527
2017 3 to 10 years in current department or agency 29 32 20 10 5 1 3 63 16 1953
2017 11 to 20 years in current department or agency 27 34 21 9 6 1 2 62 16 902
2017 More than 20 years in current department or agency 34 30 18 10 5 0 3 67 15 363

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 32 17 7 3 1 1 72 11 1675
2018 3 to 10 years in current department or agency 23 35 22 11 6 0 1 60 18 1702
2018 11 to 20 years in current department or agency 22 32 24 12 8 1 2 55 20 840
2018 More than 20 years in current department or agency 27 32 23 10 5 0 2 61 15 328
2017 Less than 3 years in current department or agency 44 27 17 6 2 1 2 74 9 1530
2017 3 to 10 years in current department or agency 26 32 21 13 6 1 2 59 19 1954
2017 11 to 20 years in current department or agency 24 33 23 12 6 0 3 59 18 899
2017 More than 20 years in current department or agency 25 31 23 13 5 0 2 58 18 362

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 29 17 7 5 1 1 70 12 1670
2018 3 to 10 years in current department or agency 32 31 19 10 6 0 2 65 16 1697
2018 11 to 20 years in current department or agency 30 30 22 11 5 1 2 61 16 840
2018 More than 20 years in current department or agency 38 29 19 7 5 0 2 69 12 326
2017 Less than 3 years in current department or agency 44 27 15 8 3 1 2 73 12 1530
2017 3 to 10 years in current department or agency 32 30 18 11 6 1 2 64 17 1949
2017 11 to 20 years in current department or agency 31 33 17 11 5 1 2 66 17 900
2017 More than 20 years in current department or agency 35 30 17 9 6 0 3 67 16 362

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 30 18 6 3 1 1 72 9 1668
2018 3 to 10 years in current department or agency 32 32 19 9 6 0 2 65 15 1692
2018 11 to 20 years in current department or agency 29 31 22 10 6 0 2 61 16 832
2018 More than 20 years in current department or agency 32 33 20 8 5 0 2 66 14 326
2017 Less than 3 years in current department or agency 43 31 14 6 3 0 2 76 10 1526
2017 3 to 10 years in current department or agency 33 31 19 10 4 0 3 65 15 1950
2017 11 to 20 years in current department or agency 29 32 22 9 5 1 2 63 15 899
2017 More than 20 years in current department or agency 29 32 20 8 7 1 3 63 16 360

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 20 10 3 2 1 2 84 5 1669
2018 3 to 10 years in current department or agency 56 23 10 5 4 0 2 81 9 1695
2018 11 to 20 years in current department or agency 52 24 13 5 4 1 2 78 9 832
2018 More than 20 years in current department or agency 58 23 9 4 3 0 2 83 8 325
2017 Less than 3 years in current department or agency 64 19 9 3 1 0 3 86 5 1530
2017 3 to 10 years in current department or agency 55 25 11 4 2 0 3 82 6 1957
2017 11 to 20 years in current department or agency 54 24 10 6 4 0 3 80 10 902
2017 More than 20 years in current department or agency 54 24 9 6 3 0 5 82 9 360

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 76 12 5 2 1 1 4 92 3 1672
2018 3 to 10 years in current department or agency 70 15 6 2 2 0 5 90 4 1693
2018 11 to 20 years in current department or agency 69 13 7 3 2 1 4 86 6 834
2018 More than 20 years in current department or agency 71 14 7 0 2 1 5 90 2 327

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 76 9 5 3 3 1 3 89 6 1674
2018 3 to 10 years in current department or agency 64 16 7 4 5 1 3 83 9 1698
2018 11 to 20 years in current department or agency 63 15 9 5 5 1 3 81 10 836
2018 More than 20 years in current department or agency 66 15 7 4 5 0 3 84 8 328
2017 Less than 3 years in current department or agency 79 9 4 1 2 1 3 92 3 1532
2017 3 to 10 years in current department or agency 65 15 8 4 4 1 3 83 8 1963
2017 11 to 20 years in current department or agency 65 15 8 4 4 2 3 84 8 907
2017 More than 20 years in current department or agency 68 12 9 3 3 1 4 84 7 363

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 24 10 5 3 0 2 81 8 1677
2018 3 to 10 years in current department or agency 44 30 14 6 5 0 1 75 11 1700
2018 11 to 20 years in current department or agency 43 30 15 7 4 0 1 74 11 836
2018 More than 20 years in current department or agency 48 31 9 5 5 0 2 81 10 329
2017 Less than 3 years in current department or agency 60 24 8 3 2 0 2 87 5 1530
2017 3 to 10 years in current department or agency 45 30 13 6 4 0 2 77 10 1958
2017 11 to 20 years in current department or agency 45 33 12 5 3 0 2 79 8 901
2017 More than 20 years in current department or agency 48 30 11 4 3 0 4 81 8 360

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 18 8 4 4 0 1 84 8 1671
2018 3 to 10 years in current department or agency 51 23 11 7 7 0 1 75 14 1698
2018 11 to 20 years in current department or agency 46 25 12 10 5 0 2 73 15 834
2018 More than 20 years in current department or agency 54 25 8 4 7 0 1 80 12 328
2017 Less than 3 years in current department or agency 71 15 6 3 3 0 2 88 6 1530
2017 3 to 10 years in current department or agency 56 21 10 6 5 0 2 79 11 1955
2017 11 to 20 years in current department or agency 51 25 12 5 4 0 2 78 10 906
2017 More than 20 years in current department or agency 58 20 9 5 5 0 3 80 11 362

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 6 2 1 1 0 31 94 3 1663
2018 3 to 10 years in current department or agency 51 10 5 3 1 0 30 88 6 1685
2018 11 to 20 years in current department or agency 46 14 5 2 2 0 30 87 6 829
2018 More than 20 years in current department or agency 42 17 7 2 1 0 32 87 4 326
2017 Less than 3 years in current department or agency 62 6 3 1 1 0 28 94 2 1529
2017 3 to 10 years in current department or agency 51 12 4 2 1 0 30 90 4 1958
2017 11 to 20 years in current department or agency 46 15 6 3 1 0 29 86 6 903
2017 More than 20 years in current department or agency 48 15 7 1 3 0 26 85 6 360

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 17 8 1 1 0 5 90 2 1671
2018 3 to 10 years in current department or agency 61 21 8 3 1 0 5 87 4 1696
2018 11 to 20 years in current department or agency 56 26 7 4 1 0 6 87 5 829
2018 More than 20 years in current department or agency 57 26 8 2 1 0 5 88 3 327
2017 Less than 3 years in current department or agency 70 16 6 2 1 1 6 91 3 1521
2017 3 to 10 years in current department or agency 61 19 8 2 1 0 8 88 4 1939
2017 11 to 20 years in current department or agency 58 24 7 1 1 0 8 89 3 899
2017 More than 20 years in current department or agency 56 23 7 2 1 0 11 89 4 359

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 13 7 4 3 1 3 85 8 1673
2018 3 to 10 years in current department or agency 73 14 5 2 2 0 4 91 4 1698
2018 11 to 20 years in current department or agency 72 14 4 1 3 1 5 92 4 832
2018 More than 20 years in current department or agency 79 10 3 1 1 0 5 95 2 326
2017 Less than 3 years in current department or agency 66 15 7 4 4 1 4 84 8 1534
2017 3 to 10 years in current department or agency 69 15 5 2 3 1 5 89 6 1959
2017 11 to 20 years in current department or agency 70 13 5 2 3 1 6 89 5 904
2017 More than 20 years in current department or agency 75 11 4 2 1 1 6 93 3 363

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 26 13 4 2 0 2 82 5 1669
2018 3 to 10 years in current department or agency 47 28 15 5 3 0 2 77 7 1695
2018 11 to 20 years in current department or agency 45 31 13 5 3 0 3 78 8 836
2018 More than 20 years in current department or agency 52 32 8 5 1 0 2 86 6 327
2017 Less than 3 years in current department or agency 57 28 8 3 1 0 3 87 4 1531
2017 3 to 10 years in current department or agency 49 30 12 4 2 0 3 82 6 1953
2017 11 to 20 years in current department or agency 47 32 12 3 3 0 3 82 5 903
2017 More than 20 years in current department or agency 50 31 10 3 1 0 5 86 4 358

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 38 28 7 2 0 0 62 9 1678
2018 3 to 10 years in current department or agency 15 33 33 14 4 0 0 48 18 1703
2018 11 to 20 years in current department or agency 15 28 38 13 5 1 0 44 18 839
2018 More than 20 years in current department or agency 18 32 32 12 5 0 0 50 17 329
2017 Less than 3 years in current department or agency 25 36 27 7 3 1 1 62 10 1536
2017 3 to 10 years in current department or agency 14 32 35 13 6 0 1 46 19 1963
2017 11 to 20 years in current department or agency 15 29 36 12 7 1 0 45 19 905
2017 More than 20 years in current department or agency 20 25 34 12 8 0 0 45 20 363

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 14 36 27 17 0 0 44 21 1661
2018 3 to 10 years in current department or agency 12 20 38 20 10 0 0 30 32 1677
2018 11 to 20 years in current department or agency 11 22 39 18 10 0 0 28 33 828
2018 More than 20 years in current department or agency 11 21 39 19 10 0 0 29 32 321
2017 Less than 3 years in current department or agency 5 14 33 27 20 0 0 47 19 1530
2017 3 to 10 years in current department or agency 10 19 39 20 11 0 1 31 30 1955
2017 11 to 20 years in current department or agency 12 21 36 22 9 0 1 31 33 899
2017 More than 20 years in current department or agency 14 18 36 17 13 0 2 31 32 362
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 23 22 17 16 1 1 20 80 1673
2018 3 to 10 years in current department or agency 23 27 19 13 16 1 0 24 76 1709
2018 11 to 20 years in current department or agency 31 24 22 10 10 2 0 32 68 841
2018 More than 20 years in current department or agency 36 28 15 11 10 1 0 36 64 328
2017 Less than 3 years in current department or agency 20 18 18 17 22 4 2 21 79 1536
2017 3 to 10 years in current department or agency 26 24 19 11 16 2 1 27 73 1962
2017 11 to 20 years in current department or agency 33 24 17 9 13 3 1 34 66 906
2017 More than 20 years in current department or agency 31 25 16 10 14 2 1 33 67 364

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 1302
2018 3 to 10 years in current department or agency 29 1280
2018 11 to 20 years in current department or agency 19 560
2018 More than 20 years in current department or agency 20 210
2017 Less than 3 years in current department or agency 45 1172
2017 3 to 10 years in current department or agency 29 1362
2017 11 to 20 years in current department or agency 23 571
2017 More than 20 years in current department or agency 23 228

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 1302
2018 3 to 10 years in current department or agency 31 1280
2018 11 to 20 years in current department or agency 23 560
2018 More than 20 years in current department or agency 18 210
2017 Less than 3 years in current department or agency 36 1172
2017 3 to 10 years in current department or agency 28 1362
2017 11 to 20 years in current department or agency 23 571
2017 More than 20 years in current department or agency 22 228

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 1302
2018 3 to 10 years in current department or agency 22 1280
2018 11 to 20 years in current department or agency 16 560
2018 More than 20 years in current department or agency 15 210
2017 Less than 3 years in current department or agency 21 1172
2017 3 to 10 years in current department or agency 18 1362
2017 11 to 20 years in current department or agency 14 571
2017 More than 20 years in current department or agency 12 228

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 1302
2018 3 to 10 years in current department or agency 51 1280
2018 11 to 20 years in current department or agency 45 560
2018 More than 20 years in current department or agency 30 210
2017 Less than 3 years in current department or agency 41 1172
2017 3 to 10 years in current department or agency 49 1362
2017 11 to 20 years in current department or agency 44 571
2017 More than 20 years in current department or agency 36 228

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 1302
2018 3 to 10 years in current department or agency 8 1280
2018 11 to 20 years in current department or agency 5 560
2018 More than 20 years in current department or agency 5 210
2017 Less than 3 years in current department or agency 4 1172
2017 3 to 10 years in current department or agency 7 1362
2017 11 to 20 years in current department or agency 6 571
2017 More than 20 years in current department or agency 3 228

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 1302
2018 3 to 10 years in current department or agency 32 1280
2018 11 to 20 years in current department or agency 29 560
2018 More than 20 years in current department or agency 20 210

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 1302
2018 3 to 10 years in current department or agency 35 1280
2018 11 to 20 years in current department or agency 40 560
2018 More than 20 years in current department or agency 44 210
2017 Less than 3 years in current department or agency 43 1172
2017 3 to 10 years in current department or agency 39 1362
2017 11 to 20 years in current department or agency 40 571
2017 More than 20 years in current department or agency 48 228

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 3 40 20 13 5 19 1224
2018 3 to 10 years in current department or agency 5 37 19 12 4 22 1221
2018 11 to 20 years in current department or agency 4 41 17 13 7 18 524
2018 More than 20 years in current department or agency 8 42 14 13 6 18 187
2017 Less than 3 years in current department or agency 3 46 20 13 5 15 1148
2017 3 to 10 years in current department or agency 6 46 17 11 4 16 1339
2017 11 to 20 years in current department or agency 6 48 16 10 4 16 555
2017 More than 20 years in current department or agency 7 53 14 10 7 9 227

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 31 69 1294
2018 3 to 10 years in current department or agency 34 66 1271
2018 11 to 20 years in current department or agency 34 66 552
2018 More than 20 years in current department or agency 40 60 205

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 18 15 11 12 2 8 58 25 1671
2018 3 to 10 years in current department or agency 37 16 14 12 16 1 5 56 29 1701
2018 11 to 20 years in current department or agency 39 15 13 11 14 1 7 59 27 840
2018 More than 20 years in current department or agency 46 15 10 8 9 1 11 70 19 326

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 22 16 18 20 1 6 42 41 1297
2018 3 to 10 years in current department or agency 13 20 20 15 25 1 7 35 43 1271
2018 11 to 20 years in current department or agency 10 22 20 16 22 2 8 36 43 559
2018 More than 20 years in current department or agency 12 19 15 20 18 2 14 37 45 207
2017 Less than 3 years in current department or agency 19 25 14 13 21 2 6 48 37 1177
2017 3 to 10 years in current department or agency 12 21 17 14 24 2 10 38 43 1375
2017 11 to 20 years in current department or agency 12 19 16 15 25 2 11 36 46 575
2017 More than 20 years in current department or agency 9 27 16 13 20 1 14 42 39 235

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 14 13 20 43 1 3 21 66 1298
2018 3 to 10 years in current department or agency 3 10 13 17 53 1 3 13 73 1275
2018 11 to 20 years in current department or agency 2 11 14 19 48 1 4 15 71 559
2018 More than 20 years in current department or agency 5 16 15 17 37 2 8 24 60 207
2017 Less than 3 years in current department or agency 3 10 9 17 56 2 3 14 76 1176
2017 3 to 10 years in current department or agency 2 9 10 18 56 1 3 12 78 1373
2017 11 to 20 years in current department or agency 4 9 13 16 50 3 6 14 72 575
2017 More than 20 years in current department or agency 3 14 13 15 47 1 7 18 68 235
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