2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 78. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 46 43 7 3 0 0 0 90 3 69
2018 PS-04 50 41 9 0 0 0 0 91 0 22
2018 PS-05 37 53 5 5 0 0 0 89 5 19
2017 PS 44 39 13 3 2 0 0 83 5 57
2017 PS-04 26 37 21 11 5 0 0 63 16 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 35 45 9 4 7 0 0 80 11 47
2014 PS-04 42 29 21 8 0 0 0 71 8 10
2014 PS-05 39 41 0 5 15 0 0 80 20 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 48 29 7 9 7 0 0 77 16 69
2018 PS-04 50 18 9 14 9 0 0 68 23 22
2018 PS-05 32 42 5 11 11 0 0 74 21 19
2017 PS 50 23 10 9 5 3 0 76 14 57
2017 PS-04 42 16 11 16 10 5 0 61 28 19
2017 PS-05 53 35 12 0 0 0 0 88 0 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 72 24 4 0 0 0 0 96 0 68
2018 PS-04 73 18 9 0 0 0 0 91 0 22
2018 PS-05 67 28 6 0 0 0 0 94 0 18
2017 PS 65 27 6 0 2 0 0 92 2 57
2017 PS-04 37 42 16 0 5 0 0 79 5 19
2017 PS-05 88 12 0 0 0 0 0 100 0 15
2014 PS 69 29 0 0 2 0 0 98 2 47
2014 PS-04 58 42 0 0 0 0 0 100 0 10
2014 PS-05 75 20 0 0 5 0 0 95 5 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 67 25 6 1 1 0 0 91 3 69
2018 PS-04 64 27 9 0 0 0 0 91 0 22
2018 PS-05 63 32 0 0 5 0 0 95 5 19
2017 PS 55 30 8 3 3 0 0 86 7 55
2017 PS-04 39 33 6 11 11 0 0 72 22 18
2017 PS-05 63 19 18 0 0 0 0 82 0 14
2014 PS 45 41 10 3 0 0 0 87 3 47
2014 PS-04 58 25 8 8 0 0 0 83 8 10
2014 PS-05 49 35 15 0 0 0 0 85 0 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 52 26 13 1 6 0 1 79 7 69
2018 PS-04 50 23 9 5 9 0 5 76 14 22
2018 PS-05 53 32 5 0 11 0 0 84 11 19
2017 PS 44 27 12 6 7 2 2 73 14 57
2017 PS-04 31 26 11 11 16 5 0 61 28 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 36 26 23 9 7 0 0 61 16 47
2014 PS-04 46 21 17 0 17 0 0 67 17 10
2014 PS-05 49 20 15 10 5 0 0 70 15 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 31 10 3 4 0 0 82 7 68
2018 PS-04 52 29 10 5 5 0 0 81 10 21
2018 PS-05 47 37 5 0 11 0 0 84 11 19
2017 PS 43 30 10 10 5 0 2 74 16 57
2017 PS-04 31 32 11 11 16 0 0 63 26 19
2017 PS-05 59 24 17 0 0 0 0 83 0 15
2014 PS 32 37 18 10 4 0 0 68 14 47
2014 PS-04 46 38 0 8 8 0 0 83 17 10
2014 PS-05 44 25 15 10 5 0 0 70 15 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 19 12 10 1 0 1 76 12 69
2018 PS-04 55 14 18 14 0 0 0 68 14 22
2018 PS-05 63 11 11 11 5 0 0 74 16 19
2017 PS 45 22 15 6 6 2 5 71 13 57
2017 PS-04 26 21 11 5 21 5 11 56 32 19
2017 PS-05 53 18 29 0 0 0 0 71 0 15
2014 PS 36 25 18 11 6 4 0 64 18 47
2014 PS-04 46 17 21 0 8 8 0 68 9 10
2014 PS-05 54 21 5 10 5 5 0 79 16 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 46 30 12 6 3 3 0 79 9 69
2018 PS-04 45 36 9 9 0 0 0 82 9 22
2018 PS-05 37 26 16 11 11 0 0 63 21 19
2017 PS 45 37 9 3 5 0 2 83 8 57
2017 PS-04 37 42 5 5 10 0 0 79 16 19
2017 PS-05 53 18 17 6 6 0 0 71 12 15
2014 PS 56 27 6 2 7 0 2 85 9 47
2014 PS-04 50 21 0 12 17 0 0 71 29 10
2014 PS-05 65 25 5 0 0 0 5 95 0 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 44 34 9 9 3 1 0 79 12 68
2018 PS-04 36 36 9 18 0 0 0 73 18 22
2018 PS-05 42 37 11 0 11 0 0 79 11 19
2017 PS 43 34 9 6 8 0 0 77 14 57
2017 PS-04 42 26 5 16 10 0 0 68 26 19
2017 PS-05 42 30 17 0 12 0 0 71 12 15
2014 PS 53 24 4 3 14 2 0 78 18 47
2014 PS-04 42 8 8 17 25 0 0 50 42 10
2014 PS-05 65 25 5 0 0 5 0 95 0 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 54 25 12 4 3 0 1 81 7 68
2018 PS-04 52 24 19 0 5 0 0 76 5 21
2018 PS-05 53 26 11 5 5 0 0 79 11 19
2017 PS 61 19 3 2 9 3 3 85 11 57
2017 PS-04 42 26 5 0 10 5 11 81 12 19
2017 PS-05 53 29 0 6 6 6 0 87 13 15
2014 PS 43 38 2 6 8 0 4 84 14 47
2014 PS-04 29 33 0 0 29 0 8 68 32 10
2014 PS-05 59 30 0 0 5 0 5 95 5 20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 41 26 9 7 4 12 1 77 13 69
2018 PS-04 64 14 5 9 0 9 0 85 10 22
2018 PS-05 37 32 16 5 11 0 0 68 16 19
2017 PS 38 29 13 5 3 12 0 77 9 57
2017 PS-04 32 21 21 10 11 5 0 55 22 19
2017 PS-05 42 47 12 0 0 0 0 88 0 15
2014 PS 30 38 9 6 8 6 2 75 15 47
2014 PS-04 21 8 29 21 8 12 0 33 33 10
2014 PS-05 31 46 0 5 5 8 5 88 12 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 42 28 13 6 9 3 0 72 15 69
2018 PS-04 64 9 5 14 5 5 0 76 19 22
2018 PS-05 37 21 26 0 16 0 0 58 16 19
2017 PS 38 29 11 9 6 7 0 72 16 57
2017 PS-04 26 26 21 10 11 5 0 55 22 19
2017 PS-05 47 35 12 6 0 0 0 82 6 15
2014 PS 24 44 13 9 8 2 0 69 17 47
2014 PS-04 8 37 38 17 0 0 0 46 17 10
2014 PS-05 34 46 0 10 5 5 0 84 16 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 31 32 15 12 4 6 0 67 17 68
2018 PS-04 41 36 0 18 0 5 0 81 19 22
2018 PS-05 32 26 26 5 11 0 0 58 16 19
2017 PS 30 28 19 9 6 8 0 63 17 57
2017 PS-04 21 37 16 10 11 5 0 61 22 19
2017 PS-05 30 41 18 6 0 6 0 75 6 15
2014 PS 25 38 13 11 8 4 0 66 21 47
2014 PS-04 8 37 33 0 0 21 0 58 0 10
2014 PS-05 39 35 5 10 10 0 0 75 20 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 25 41 12 12 9 3 0 67 21 69
2018 PS-04 32 41 5 14 9 0 0 73 23 22
2018 PS-05 21 37 21 11 11 0 0 58 21 19
2017 PS 27 25 25 7 6 10 0 57 15 57
2017 PS-04 32 16 21 11 11 11 0 53 24 19
2017 PS-05 18 42 35 6 0 0 0 59 6 15
2014 PS 23 42 13 15 8 0 0 65 23 47
2014 PS-04 8 37 42 12 0 0 0 46 12 10
2014 PS-05 34 35 10 15 5 0 0 70 20 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 38 34 12 7 9 0 0 72 16 68
2018 PS-04 55 9 23 5 9 0 0 64 14 22
2018 PS-05 32 37 11 5 16 0 0 68 21 19
2017 PS 33 31 19 7 6 2 2 66 14 57
2017 PS-04 16 26 26 11 10 5 5 47 23 19
2017 PS-05 42 35 23 0 0 0 0 77 0 15
2014 PS 20 46 13 8 13 0 0 66 21 47
2014 PS-04 21 29 29 8 12 0 0 50 21 10
2014 PS-05 24 56 5 0 15 0 0 80 15 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 46 41 6 4 3 0 0 87 7 69
2018 PS-04 55 27 9 9 0 0 0 82 9 22
2018 PS-05 37 53 0 0 11 0 0 89 11 19
2017 PS 48 34 10 5 3 0 0 82 8 56
2017 PS-04 39 28 11 17 6 0 0 67 22 18
2017 PS-05 35 53 12 0 0 0 0 88 0 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 21 25 12 12 9 19 3 58 26 68
2018 PS-04 18 18 18 14 5 23 5 50 25 22
2018 PS-05 21 37 16 5 16 5 0 61 22 19
2017 PS 13 24 13 23 8 16 3 46 38 56
2017 PS-04 16 10 16 21 16 16 5 33 47 19
2017 PS-05 12 36 12 23 6 12 0 54 33 15
2014 PS 21 22 4 23 17 11 2 49 46 47
2014 PS-04 17 0 21 29 12 21 0 21 53 10
2014 PS-05 21 25 0 34 15 0 5 48 52 20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 25 19 6 6 0 1 69 12 69
2018 PS-04 55 27 5 5 9 0 0 82 14 22
2018 PS-05 37 26 26 0 11 0 0 63 11 19
2017 PS 30 44 11 5 8 0 2 76 13 57
2017 PS-04 21 21 26 11 16 0 5 44 28 19
2017 PS-05 36 41 12 6 6 0 0 76 12 15
2014 PS 36 42 9 7 6 0 0 78 13 47
2014 PS-04 17 46 8 8 21 0 0 62 29 10
2014 PS-05 39 56 5 0 0 0 0 95 0 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 46 9 9 1 0 0 81 10 69
2018 PS-04 27 45 18 9 0 0 0 73 9 22
2018 PS-05 26 47 5 16 5 0 0 74 21 19
2017 PS 33 32 17 9 8 0 0 66 17 57
2017 PS-04 31 21 32 0 16 0 0 52 16 19
2017 PS-05 41 24 17 18 0 0 0 65 18 15
2014 PS 38 36 10 8 9 0 0 74 16 47
2014 PS-04 42 29 0 8 21 0 0 71 29 10
2014 PS-05 44 35 5 5 10 0 0 80 15 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 55 30 10 3 1 0 0 86 4 69
2018 PS-04 59 27 5 5 5 0 0 86 9 22
2018 PS-05 37 42 21 0 0 0 0 79 0 19
2017 PS 56 27 11 2 3 2 0 84 5 56
2017 PS-04 33 39 5 5 11 5 0 76 18 18
2017 PS-05 65 12 23 0 0 0 0 77 0 15
2014 PS 33 44 16 4 2 0 0 77 6 47
2014 PS-04 50 21 29 0 0 0 0 71 0 10
2014 PS-05 39 35 15 5 5 0 0 75 10 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 59 33 4 3 0 0 0 93 3 69
2018 PS-04 50 41 5 5 0 0 0 91 5 22
2018 PS-05 53 42 5 0 0 0 0 95 0 19
2017 PS 65 25 5 2 3 0 0 90 5 56
2017 PS-04 39 33 11 5 11 0 0 72 17 18
2017 PS-05 82 18 0 0 0 0 0 100 0 15
2014 PS 44 45 6 5 0 0 0 89 5 47
2014 PS-04 71 21 8 0 0 0 0 92 0 10
2014 PS-05 49 31 10 10 0 0 0 80 10 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 39 23 16 4 1 10 6 74 7 69
2018 PS-04 41 27 5 9 5 9 5 79 16 22
2018 PS-05 47 32 16 0 0 5 0 83 0 19
2017 PS 30 27 17 6 6 10 3 66 14 57
2017 PS-04 37 26 21 0 11 0 5 67 11 19
2017 PS-05 30 35 12 12 0 12 0 73 13 15
2014 PS 28 20 21 13 11 2 6 52 25 47
2014 PS-04 21 8 21 21 17 12 0 33 43 10
2014 PS-05 39 20 30 5 5 0 0 59 10 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 22 22 25 4 6 4 17 56 13 69
2018 PS-04 23 23 23 5 9 5 14 56 17 22
2018 PS-05 26 21 32 0 11 0 11 53 12 19
2017 PS 17 23 20 11 11 0 18 50 26 57
2017 PS-04 21 21 5 16 11 0 27 57 36 19
2017 PS-05 18 24 47 0 6 0 6 44 6 15
2014 PS 20 13 23 15 8 5 17 41 30 47
2014 PS-04 8 0 46 17 8 12 8 11 32 10
2014 PS-05 24 15 15 10 10 5 21 52 27 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 29 41 17 6 7 0 0 70 13 69
2018 PS-04 27 45 9 9 9 0 0 73 18 22
2018 PS-05 42 37 5 5 11 0 0 79 16 19
2017 PS 37 22 17 14 3 2 5 63 18 56
2017 PS-04 37 16 21 16 5 5 0 55 22 19
2017 PS-05 42 24 35 0 0 0 0 65 0 15
2014 PS 15 48 12 15 9 0 0 63 25 47
2014 PS-04 8 58 0 21 12 0 0 67 33 10
2014 PS-05 24 41 15 10 10 0 0 65 20 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 35 18 4 6 0 1 72 10 68
2018 PS-04 38 38 19 5 0 0 0 76 5 21
2018 PS-05 37 47 0 0 16 0 0 84 16 19
2017 PS 44 19 14 11 6 5 2 67 18 57
2017 PS-04 37 21 11 11 16 5 0 61 28 19
2017 PS-05 59 12 29 0 0 0 0 71 0 15
2014 PS 27 50 7 9 7 0 0 77 16 47
2014 PS-04 8 58 25 8 0 0 0 67 8 10
2014 PS-05 34 46 5 5 10 0 0 80 15 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 39 10 4 3 0 0 83 7 69
2018 PS-04 50 27 18 5 0 0 0 77 5 22
2018 PS-05 37 47 5 5 5 0 0 84 11 19
2017 PS 49 22 6 15 8 0 0 71 23 57
2017 PS-04 42 16 16 16 11 0 0 58 26 19
2017 PS-05 65 6 0 23 6 0 0 71 29 15
2014 PS 20 49 11 13 7 0 0 69 20 47
2014 PS-04 8 42 21 29 0 0 0 50 29 10
2014 PS-05 29 41 15 0 15 0 0 70 15 20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 32 42 14 4 1 4 1 78 6 69
2018 PS-04 36 41 5 14 0 5 0 81 14 22
2018 PS-05 37 47 11 0 5 0 0 84 5 19
2017 PS 25 31 30 6 5 3 0 58 11 57
2017 PS-04 26 37 21 5 5 5 0 67 11 19
2017 PS-05 30 35 24 6 6 0 0 65 12 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 46 33 13 3 1 0 3 82 4 69
2018 PS-04 50 32 14 0 5 0 0 82 5 22
2018 PS-05 42 47 5 5 0 0 0 89 5 19
2017 PS 53 22 13 2 5 2 5 80 7 56
2017 PS-04 44 17 22 6 5 5 0 65 12 18
2017 PS-05 53 30 17 0 0 0 0 83 0 15
2014 PS 44 31 15 4 6 0 0 74 10 46
2014 PS-04 71 8 0 12 8 0 0 79 21 10
2014 PS-05 49 25 15 0 10 0 0 75 10 20

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 29 46 10 3 4 0 7 81 8 69
2018 PS-04 18 55 18 0 9 0 0 73 9 22
2018 PS-05 32 37 11 11 5 0 5 72 17 19
2017 PS 33 27 26 5 3 0 7 64 9 57
2017 PS-04 37 16 21 11 11 0 5 55 22 19
2017 PS-05 12 47 41 0 0 0 0 59 0 15
2014 PS 25 26 20 21 5 0 5 53 27 47
2014 PS-04 33 17 33 17 0 0 0 50 17 10
2014 PS-05 11 24 20 30 10 0 5 36 43 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PS 14 55 30 69
2018 PS-04 18 59 23 22
2018 PS-05 21 53 26 19
2017 PS 16 45 39 56
2017 PS-04 32 26 42 19
2017 PS-05 6 50 43 14
2014 PS 18 48 34 47
2014 PS-04 8 25 67 10
2014 PS-05 10 69 21 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PS 40 10 10 20 20 0 10
2017 PS 30 10 30 30 0 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 59 35 4 0 0 1 0 96 0 69
2018 PS-04 64 36 0 0 0 0 0 100 0 22
2018 PS-05 47 42 11 0 0 0 0 89 0 19
2017 PS 49 32 13 3 2 2 0 82 5 55
2017 PS-04 44 28 17 5 5 0 0 72 11 18
2017 PS-05 50 25 24 0 0 0 0 76 0 14
2014 PS 43 43 9 4 2 0 0 85 6 47
2014 PS-04 42 50 8 0 0 0 0 92 0 10
2014 PS-05 59 20 15 0 5 0 0 80 5 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 32 38 25 4 1 0 0 70 6 69
2018 PS-04 32 27 32 5 5 0 0 59 9 22
2018 PS-05 37 53 11 0 0 0 0 89 0 19
2017 PS 31 35 11 9 5 5 3 73 15 56
2017 PS-04 42 26 5 11 16 0 0 68 26 19
2017 PS-05 25 32 24 13 0 6 0 61 13 14
2014 PS 29 47 15 5 4 0 0 76 9 47
2014 PS-04 21 58 21 0 0 0 0 79 0 10
2014 PS-05 41 44 15 0 0 0 0 85 0 20

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 22 24 28 13 0 6 44 31 68
2018 PS-04 5 33 24 14 19 0 5 35 40 21
2018 PS-05 11 26 21 26 11 0 5 39 39 19
2017 PS 5 12 35 16 19 2 12 41 19 55
2017 PS-04 12 24 29 12 18 6 0 31 38 17
2017 PS-05 6 6 47 23 12 0 6 37 13 15
2014 PS 15 23 41 16 3 0 2 19 38 47
2014 PS-04 21 25 29 17 8 0 0 25 46 10
2014 PS-05 15 21 46 10 3 0 5 14 38 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 4 12 22 30 25 3 4 59 17 69
2018 PS-04 5 5 32 27 23 5 5 55 10 22
2018 PS-05 5 16 26 16 26 5 5 47 24 19
2017 PS 13 7 27 20 19 2 14 45 23 53
2017 PS-04 13 19 25 13 19 6 6 36 36 16
2017 PS-05 6 6 41 30 12 0 6 44 13 15
2014 PS 9 11 29 35 6 5 5 46 22 45
2014 PS-04 21 17 21 21 8 12 0 33 43 10
2014 PS-05 11 5 37 32 9 0 5 44 17 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 4 14 16 35 23 3 4 63 20 69
2018 PS-04 5 14 14 36 27 0 5 67 19 22
2018 PS-05 0 21 26 21 16 11 5 44 25 19
2017 PS 7 8 29 14 19 6 17 44 18 55
2017 PS-04 6 6 29 18 23 12 6 50 15 17
2017 PS-05 12 0 53 18 12 0 6 31 13 15
2014 PS 14 10 21 35 7 8 4 48 28 46
2014 PS-04 12 8 38 21 8 12 0 33 24 10
2014 PS-05 27 5 16 32 9 5 5 46 36 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 3 12 13 35 32 0 6 71 15 69
2018 PS-04 5 5 18 36 32 0 5 71 10 22
2018 PS-05 0 21 16 26 32 0 5 61 22 19
2017 PS 7 2 23 25 26 4 14 61 10 55
2017 PS-04 12 6 23 24 23 0 12 53 20 17
2017 PS-05 6 0 24 30 29 6 6 66 7 15
2014 PS 5 12 24 31 20 2 6 56 19 47
2014 PS-04 0 8 29 33 21 0 8 59 9 10
2014 PS-05 10 15 30 25 9 5 5 38 28 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 6 12 14 32 28 0 9 65 19 69
2018 PS-04 5 5 18 32 36 0 5 71 10 22
2018 PS-05 11 26 16 16 26 0 5 44 39 19
2017 PS 10 5 34 11 20 2 18 39 19 55
2017 PS-04 24 0 24 18 18 0 17 43 29 17
2017 PS-05 6 12 53 6 18 0 6 25 19 15
2014 PS 15 17 20 28 9 0 11 42 36 46
2014 PS-04 12 17 17 37 17 0 0 54 29 10
2014 PS-05 21 21 16 22 9 0 11 34 48 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 6 22 23 25 6 12 58 16 69
2018 PS-04 0 5 32 27 23 9 5 58 5 22
2018 PS-05 11 11 26 16 26 5 5 47 24 19
2017 PS 8 11 20 21 19 6 15 51 24 56
2017 PS-04 6 17 22 11 28 11 5 46 27 18
2017 PS-05 6 6 24 35 12 12 6 57 15 15
2014 PS 8 11 14 33 22 0 13 62 21 46
2014 PS-04 8 8 21 0 62 0 0 62 17 10
2014 PS-05 11 16 16 37 14 0 5 55 29 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 6 12 21 26 26 4 4 58 19 68
2018 PS-04 0 14 24 14 38 5 5 58 16 21
2018 PS-05 11 5 21 26 21 11 5 56 19 19
2017 PS 12 16 27 11 14 5 15 32 35 56
2017 PS-04 17 11 28 17 11 5 11 33 33 18
2017 PS-05 6 12 53 18 6 6 0 25 19 15
2014 PS 16 12 19 33 15 0 5 51 29 46
2014 PS-04 12 38 8 33 8 0 0 42 50 10
2014 PS-05 21 11 27 22 14 0 5 38 34 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 37 34 12 7 6 4 0 74 14 68
2018 PS-04 32 41 9 9 9 0 0 73 18 22
2018 PS-05 32 37 11 5 11 5 0 72 17 19
2017 PS 38 32 7 11 6 3 3 75 18 56
2017 PS-04 26 37 10 5 16 5 0 67 22 19
2017 PS-05 38 31 0 24 0 6 0 74 26 14
2014 PS 35 33 8 16 8 0 0 68 24 47
2014 PS-04 42 29 0 21 8 0 0 71 29 10
2014 PS-05 44 25 10 20 0 0 0 70 20 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 47 33 8 5 5 0 3 83 9 66
2018 PS-04 43 38 10 5 5 0 0 81 10 21
2018 PS-05 53 32 0 5 11 0 0 84 16 19
2017 PS 34 44 5 8 6 0 3 81 15 55
2017 PS-04 31 42 0 11 16 0 0 74 26 19
2017 PS-05 31 44 18 6 0 0 0 76 6 14
2014 PS 39 36 7 14 5 0 0 74 19 47
2014 PS-04 54 29 8 8 0 0 0 83 8 10
2014 PS-05 44 30 5 10 10 0 0 75 20 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 36 31 18 9 1 1 3 70 11 67
2018 PS-04 33 33 19 14 0 0 0 67 14 21
2018 PS-05 42 32 16 5 5 0 0 74 11 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 38 38 13 0 3 6 3 83 3 69
2018 PS-04 45 32 14 0 5 5 0 81 5 22
2018 PS-05 47 26 16 0 5 5 0 78 6 19
2017 PS 51 21 13 2 1 7 5 81 3 56
2017 PS-04 44 33 11 5 0 0 6 82 6 18
2017 PS-05 70 12 12 0 0 0 6 87 0 15
2014 PS 52 18 16 2 0 8 5 80 2 47
2014 PS-04 67 17 8 0 0 8 0 91 0 10
2014 PS-05 49 20 15 0 0 5 10 82 0 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 41 35 13 3 1 4 3 81 5 69
2018 PS-04 41 41 14 5 0 0 0 82 5 22
2018 PS-05 42 26 21 0 5 5 0 72 6 19
2017 PS 52 28 11 3 2 5 0 84 5 57
2017 PS-04 47 26 5 5 5 11 0 82 12 19
2017 PS-05 53 35 12 0 0 0 0 88 0 15
2014 PS 51 23 15 3 4 4 0 77 8 46
2014 PS-04 54 17 12 8 8 0 0 71 17 10
2014 PS-05 57 21 16 0 5 0 0 79 5 19

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 29 7 3 3 0 0 87 6 68
2018 PS-04 52 24 14 10 0 0 0 76 10 21
2018 PS-05 47 42 0 0 11 0 0 89 11 19
2017 PS 56 32 6 3 2 0 2 89 5 56
2017 PS-04 56 22 6 11 6 0 0 78 17 18
2017 PS-05 59 41 0 0 0 0 0 100 0 15
2014 PS 61 21 11 2 4 0 0 82 6 47
2014 PS-04 75 8 8 0 8 0 0 83 8 10
2014 PS-05 65 15 10 5 5 0 0 80 10 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 25 28 19 12 6 3 7 59 20 68
2018 PS-04 27 36 14 14 5 5 0 67 19 22
2018 PS-05 21 42 16 5 16 0 0 63 21 19
2017 PS 21 21 21 15 8 11 3 48 27 57
2017 PS-04 21 26 0 16 21 16 0 56 44 19
2017 PS-05 18 30 35 12 0 6 0 50 13 15
2014 PS 28 30 6 22 10 2 2 61 34 47
2014 PS-04 17 0 12 33 29 8 0 18 68 10
2014 PS-05 44 25 0 20 5 0 5 73 27 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 39 32 13 6 4 0 6 75 11 69
2018 PS-04 50 27 5 9 5 0 5 81 14 22
2018 PS-05 37 42 11 5 5 0 0 79 11 19
2017 PS 35 36 17 3 5 0 5 75 8 57
2017 PS-04 37 42 11 0 10 0 0 79 10 19
2017 PS-05 42 30 29 0 0 0 0 71 0 15
2014 PS 39 41 8 0 4 5 4 87 4 47
2014 PS-04 50 29 8 0 0 12 0 90 0 10
2014 PS-05 44 41 5 0 5 5 0 89 5 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 38 33 16 4 4 3 1 74 9 69
2018 PS-04 36 36 5 14 5 5 0 76 19 22
2018 PS-05 47 21 21 0 11 0 0 68 11 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 30 26 16 7 9 4 7 64 18 69
2018 PS-04 36 23 18 5 9 0 9 65 15 22
2018 PS-05 32 26 16 11 11 5 0 61 22 19
2017 PS 22 28 16 9 12 5 8 58 24 57
2017 PS-04 31 21 11 5 21 11 0 59 30 19
2017 PS-05 30 18 35 6 6 6 0 50 13 15
2014 PS 24 33 2 5 15 21 0 72 25 47
2014 PS-04 21 12 0 8 29 29 0 47 53 10
2014 PS-05 39 36 0 0 10 15 0 88 12 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 10 90 69

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 28 25 12 9 4 16 7 68 17 69
2018 PS-04 27 23 14 14 0 14 9 65 18 22
2018 PS-05 37 21 11 5 11 16 0 69 19 19
2017 PS 19 19 14 6 11 18 14 55 24 57
2017 PS-04 21 31 5 5 21 11 5 62 31 19
2017 PS-05 41 18 24 0 0 18 0 71 0 15
2014 PS 31 20 18 6 6 13 7 63 15 47
2014 PS-04 33 12 8 17 12 17 0 55 35 10
2014 PS-05 44 20 15 5 5 0 10 72 11 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 42 25 12 7 6 4 4 73 14 69
2018 PS-04 50 23 14 9 0 5 0 76 10 22
2018 PS-05 42 26 16 0 16 0 0 68 16 19
2017 PS 43 34 9 3 3 7 2 83 7 57
2017 PS-04 42 37 5 5 11 0 0 79 16 19
2017 PS-05 59 24 12 0 0 6 0 87 0 15
2014 PS 48 22 19 3 4 4 0 73 7 47
2014 PS-04 46 8 29 8 8 0 0 54 17 10
2014 PS-05 65 20 10 0 5 0 0 85 5 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 28 25 15 1 0 21 9 77 2 67
2018 PS-04 33 10 10 5 0 33 10 75 8 21
2018 PS-05 37 26 26 0 0 11 0 71 0 19
2017 PS 24 18 17 5 0 26 11 66 7 57
2017 PS-04 26 21 16 5 0 32 0 69 8 19
2017 PS-05 53 18 12 0 0 18 0 86 0 15
2014 PS 24 16 24 4 0 22 10 59 6 47
2014 PS-04 29 21 0 21 0 21 8 71 29 10
2014 PS-05 29 15 35 0 0 11 10 55 0 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 32 13 1 1 7 4 82 3 68
2018 PS-04 41 32 14 5 0 9 0 80 5 22
2018 PS-05 42 32 16 0 5 5 0 78 6 19
2017 PS 49 22 16 1 0 7 4 81 2 56
2017 PS-04 39 33 22 0 0 6 0 76 0 18
2017 PS-05 65 24 12 0 0 0 0 88 0 15
2014 PS 39 32 16 0 2 11 0 80 3 47
2014 PS-04 21 42 17 0 0 21 0 79 0 10
2014 PS-05 49 30 15 0 5 0 0 80 5 20
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 26 18 1 1 1 0 79 3 68
2018 PS-04 50 23 23 0 5 0 0 73 5 22
2018 PS-05 47 21 32 0 0 0 0 68 0 19
2017 PS 67 17 8 3 2 2 2 87 5 57
2017 PS-04 53 16 16 5 5 5 0 72 11 19
2017 PS-05 59 29 6 6 0 0 0 88 6 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 32 41 17 3 0 4 3 78 3 69
2018 PS-04 32 36 32 0 0 0 0 68 0 22
2018 PS-05 37 53 0 11 0 0 0 89 11 19
2017 PS 24 35 24 5 2 11 0 66 7 56
2017 PS-04 32 26 16 11 5 10 0 65 18 19
2017 PS-05 19 38 43 0 0 0 0 57 0 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 28 19 9 3 3 6 67 13 69
2018 PS-04 36 27 27 5 5 0 0 64 9 22
2018 PS-05 42 32 5 16 5 0 0 74 21 19
2017 PS 39 19 20 5 10 3 3 62 16 57
2017 PS-04 37 21 11 16 16 0 0 58 32 19
2017 PS-05 30 24 47 0 0 0 0 53 0 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 32 19 19 14 14 1 0 51 29 69
2018 PS-04 23 23 23 14 14 5 0 48 29 22
2018 PS-05 58 5 5 16 16 0 0 63 32 19
2017 PS 26 18 20 11 21 0 3 45 34 55
2017 PS-04 33 17 22 6 22 0 0 50 28 18
2017 PS-05 41 17 0 18 18 0 6 62 38 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 28 28 32 6 4 0 1 57 10 68
2018 PS-04 27 27 41 0 5 0 0 55 5 22
2018 PS-05 22 17 39 17 6 0 0 39 22 18
2017 PS 42 20 21 5 8 2 3 64 14 54
2017 PS-04 35 12 24 12 12 6 0 50 25 17
2017 PS-05 35 24 35 6 0 0 0 59 6 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 36 35 13 7 3 1 4 75 11 69
2018 PS-04 36 27 14 5 9 5 5 70 15 22
2018 PS-05 26 32 21 16 0 0 5 61 17 19
2017 PS 52 20 10 2 6 2 9 80 9 53
2017 PS-04 47 29 6 0 12 0 6 81 13 17
2017 PS-05 58 24 18 0 0 0 0 82 0 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 32 20 10 9 6 3 57 21 69
2018 PS-04 14 27 23 9 14 9 5 47 26 22
2018 PS-05 21 26 21 21 11 0 0 47 32 19
2017 PS 34 11 24 9 8 3 10 53 20 55
2017 PS-04 33 5 33 11 11 0 5 41 24 18
2017 PS-05 30 24 29 6 0 6 6 60 7 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 50 28 3 4 0 1 13 91 5 68
2018 PS-04 64 23 9 0 0 5 0 90 0 22
2018 PS-05 47 32 0 11 0 0 11 88 12 19
2017 PS 58 8 9 2 6 0 17 80 9 55
2017 PS-04 64 12 12 6 6 0 0 76 12 17
2017 PS-05 64 12 12 0 0 0 12 87 0 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 28 10 6 3 1 9 79 10 68
2018 PS-04 41 27 9 9 5 5 5 75 15 22
2018 PS-05 39 28 11 11 6 0 6 71 18 18
2017 PS 47 18 13 9 5 2 7 70 16 54
2017 PS-04 41 12 12 12 6 6 12 64 22 17
2017 PS-05 53 12 24 6 6 0 0 64 12 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 45 23 19 3 4 1 4 72 8 69
2018 PS-04 45 27 23 0 5 0 0 73 5 22
2018 PS-05 47 16 16 5 11 5 0 67 17 19
2017 PS 36 16 22 6 3 3 13 63 11 56
2017 PS-04 33 17 28 5 6 5 5 56 13 18
2017 PS-05 35 24 35 0 0 6 0 63 0 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 48 25 17 3 4 0 3 75 7 69
2018 PS-04 45 23 23 0 9 0 0 68 9 22
2018 PS-05 58 5 26 0 5 0 5 67 6 19
2017 PS 44 13 23 5 2 3 10 66 8 55
2017 PS-04 35 12 24 12 6 6 6 53 20 17
2017 PS-05 47 12 35 6 0 0 0 59 6 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 31 10 4 0 0 3 85 5 68
2018 PS-04 43 38 19 0 0 0 0 81 0 21
2018 PS-05 58 16 11 11 0 0 5 78 11 19
2017 PS 45 18 13 7 1 2 15 75 10 55
2017 PS-04 35 30 12 12 0 6 6 73 13 17
2017 PS-05 58 0 30 12 0 0 0 58 12 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 46 28 14 7 3 0 1 75 10 69
2018 PS-04 55 27 18 0 0 0 0 82 0 22
2018 PS-05 47 16 21 11 5 0 0 63 16 19
2017 PS 36 17 23 5 4 3 13 62 10 52
2017 PS-04 23 18 30 6 12 6 6 46 20 17
2017 PS-05 53 27 7 13 0 0 0 80 13 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 61 23 9 1 0 0 6 89 2 69
2018 PS-04 73 18 9 0 0 0 0 91 0 22
2018 PS-05 63 16 21 0 0 0 0 79 0 19
2017 PS 51 20 12 3 6 2 7 77 10 55
2017 PS-04 50 11 17 0 6 5 11 73 7 18
2017 PS-05 47 29 0 12 6 0 6 81 19 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 70 14 6 1 0 0 9 92 2 69
2018 PS-04 86 9 5 0 0 0 0 95 0 22
2018 PS-05 79 11 11 0 0 0 0 89 0 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 75 4 9 4 0 1 6 86 5 68
2018 PS-04 67 10 14 5 0 5 0 80 5 21
2018 PS-05 79 0 11 11 0 0 0 79 11 19
2017 PS 82 2 0 7 1 0 8 91 9 55
2017 PS-04 67 5 0 17 0 0 11 81 19 18
2017 PS-05 94 0 0 6 0 0 0 94 6 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 29 7 4 4 0 3 83 9 68
2018 PS-04 64 14 18 5 0 0 0 77 5 22
2018 PS-05 37 42 0 5 16 0 0 79 21 19
2017 PS 59 9 12 10 3 0 7 74 14 54
2017 PS-04 50 11 22 6 5 0 5 65 12 18
2017 PS-05 50 6 13 31 0 0 0 57 31 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 62 26 6 3 1 0 1 90 4 68
2018 PS-04 73 14 9 5 0 0 0 86 5 22
2018 PS-05 42 42 5 5 5 0 0 84 11 19
2017 PS 70 14 3 5 1 0 7 90 7 55
2017 PS-04 67 11 5 11 0 0 5 83 12 18
2017 PS-05 71 17 6 6 0 0 0 88 6 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 59 9 3 0 0 0 29 96 0 68
2018 PS-04 64 5 9 0 0 0 23 88 0 22
2018 PS-05 63 16 0 0 0 0 21 100 0 19
2017 PS 73 2 3 3 0 0 19 92 4 55
2017 PS-04 72 6 0 0 0 0 22 100 0 18
2017 PS-05 82 0 0 12 0 0 6 87 13 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 25 10 0 0 0 7 89 0 68
2018 PS-04 73 18 5 0 0 0 5 95 0 22
2018 PS-05 68 16 11 0 0 0 5 89 0 19
2017 PS 56 20 8 3 3 0 9 84 7 53
2017 PS-04 59 12 6 0 12 0 12 80 13 17
2017 PS-05 58 36 6 0 0 0 0 94 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 63 12 6 7 1 0 10 84 10 68
2018 PS-04 77 5 5 9 0 0 5 86 10 22
2018 PS-05 63 21 5 0 0 0 11 94 0 19
2017 PS 59 6 11 3 9 2 10 73 14 56
2017 PS-04 48 0 21 5 10 5 11 57 19 19
2017 PS-05 88 6 0 0 6 0 0 94 6 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 31 6 0 0 0 6 94 0 68
2018 PS-04 68 18 9 0 0 0 5 90 0 22
2018 PS-05 58 37 0 0 0 0 5 100 0 19
2017 PS 63 14 3 3 6 2 8 86 10 55
2017 PS-04 55 17 5 5 5 0 11 81 12 18
2017 PS-05 88 6 0 0 0 6 0 100 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 24 43 25 6 1 0 1 67 7 68
2018 PS-04 33 38 24 5 0 0 0 71 5 21
2018 PS-05 16 32 37 11 5 0 0 47 16 19
2017 PS 22 33 32 3 6 0 3 57 10 57
2017 PS-04 16 37 21 5 16 0 5 55 22 19
2017 PS-05 18 30 47 6 0 0 0 47 6 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 14 35 28 14 0 1 43 22 69
2018 PS-04 5 14 18 41 23 0 0 64 18 22
2018 PS-05 11 21 53 5 11 0 0 16 32 19
2017 PS 14 15 30 30 10 0 2 40 30 57
2017 PS-04 16 16 21 37 10 0 0 47 32 19
2017 PS-05 12 18 53 18 0 0 0 18 30 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 16 20 14 13 0 1 35 65 69
2018 PS-04 41 9 18 18 9 0 5 43 57 22
2018 PS-05 53 11 11 16 11 0 0 53 47 19
2017 PS 23 16 14 17 20 6 3 26 74 57
2017 PS-04 21 5 16 21 21 5 11 25 75 19
2017 PS-05 47 17 0 6 24 6 0 50 50 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 41 44
2018 PS-04 17 12
2017 PS 67 36
2017 PS-04 82 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 30 44
2018 PS-04 25 12
2017 PS 17 36
2017 PS-04 19 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 7 44
2018 PS-04 8 12
2017 PS 10 36
2017 PS-04 9 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PS 27 44
2018 PS-04 33 12
2017 PS 23 36
2017 PS-04 27 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PS 2 44
2018 PS-04 0 12
2017 PS 0 36
2017 PS-04 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PS 18 44
2018 PS-04 8 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PS 32 44
2018 PS-04 58 12
2017 PS 41 36
2017 PS-04 28 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PS 2 44 22 10 2 20 41
2018 PS-04 0 33 17 25 8 17 12
2017 PS 2 49 21 20 0 7 35
2017 PS-04 0 45 9 28 0 18 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 56 44 43
2018 PS-04 42 58 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 12 9 10 6 0 12 71 19 67
2018 PS-04 45 5 9 18 0 0 23 65 24 22
2018 PS-05 72 6 0 11 6 0 6 82 18 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 21 26 12 19 19 2 2 49 39 43
2018 PS-04 17 17 8 25 25 0 8 36 55 12
2017 PS 12 37 18 10 21 0 2 50 32 37
2017 PS-04 17 17 25 17 25 0 0 33 42 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 24 14 17 33 2 2 33 53 42
2018 PS-04 0 0 8 25 58 0 8 0 91 12
2017 PS 2 11 13 22 49 0 2 14 72 37
2017 PS-04 8 8 8 0 75 0 0 17 75 12
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