2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 31 38 14 12 5 0 0 69 17 42
2018 GL-10 27 32 23 18 0 0 0 59 18 22
2017 GL 37 35 17 10 2 0 0 72 12 60
2017 GL-10 37 33 15 15 0 0 0 70 15 27
2014 GL 42 41 7 5 5 0 0 83 10 41
2014 GL-10 47 42 5 5 0 0 0 89 5 19
2011 GL 37 41 7 7 7 0 0 78 15 68
2011 GL-07 55 45 0 0 0 0 0 100 0 11
2011 GL-09 38 19 13 19 13 0 0 56 31 16
2011 GL-10 29 53 6 6 6 0 0 82 12 17
2008 GL 38 38 8 3 13 0 0 77 15 39
2008 GL-09 47 33 13 0 7 0 0 80 7 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 43 7 14 16 0 0 64 30 44
2018 GL-10 17 42 8 17 17 0 0 58 33 24
2017 GL 24 34 20 14 8 0 0 58 22 59
2017 GL-10 27 38 23 12 0 0 0 65 12 26

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 65 23 12 0 0 0 0 88 0 43
2018 GL-10 78 17 4 0 0 0 0 96 0 23
2017 GL 62 28 8 0 2 0 0 90 2 60
2017 GL-10 74 22 4 0 0 0 0 96 0 27
2014 GL 74 19 2 2 2 0 0 93 5 41
2014 GL-10 89 11 0 0 0 0 0 100 0 19
2011 GL 76 18 4 0 1 0 0 94 1 68
2011 GL-07 82 9 9 0 0 0 0 91 0 11
2011 GL-09 63 25 6 0 6 0 0 88 6 16
2011 GL-10 88 12 0 0 0 0 0 100 0 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 36 36 20 5 2 0 0 73 7 44
2018 GL-10 33 42 21 4 0 0 0 75 4 24
2017 GL 47 32 15 3 3 0 0 78 7 60
2017 GL-10 44 44 11 0 0 0 0 89 0 27
2014 GL 44 46 2 2 5 0 0 90 7 41
2014 GL-10 53 42 0 5 0 0 0 95 5 19
2011 GL 46 32 10 9 3 0 0 78 12 68
2011 GL-07 73 9 9 9 0 0 0 82 9 11
2011 GL-09 44 19 13 19 6 0 0 63 25 16
2011 GL-10 29 47 18 0 6 0 0 76 6 17
2008 GL 33 44 10 5 8 0 0 77 13 39
2008 GL-09 20 60 13 0 7 0 0 80 7 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 34 20 9 11 0 0 59 20 44
2018 GL-10 17 46 17 8 13 0 0 63 21 24
2017 GL 37 25 25 5 7 0 2 63 12 60
2017 GL-10 33 30 30 4 4 0 0 63 7 27
2014 GL 22 31 22 15 10 0 0 53 25 41
2014 GL-10 32 26 26 16 0 0 0 58 16 19
2011 GL 16 43 15 16 10 0 0 59 26 68
2011 GL-07 18 55 9 18 0 0 0 73 18 11
2011 GL-09 13 25 19 25 19 0 0 38 44 16
2011 GL-10 18 41 24 12 6 0 0 59 18 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 26 26 26 10 12 0 0 52 21 42
2018 GL-10 17 26 35 9 13 0 0 43 22 23
2017 GL 30 37 22 7 5 0 0 67 12 60
2017 GL-10 26 44 22 7 0 0 0 70 7 27
2014 GL 22 38 15 15 10 0 0 61 25 41
2014 GL-10 32 37 16 11 5 0 0 68 16 19
2011 GL 18 46 15 13 9 0 0 63 22 68
2011 GL-07 27 36 18 18 0 0 0 64 18 11
2011 GL-09 13 31 25 13 19 0 0 44 31 16
2011 GL-10 18 59 12 12 0 0 0 76 12 17
2008 GL 13 33 18 13 21 3 0 47 34 39
2008 GL-09 0 47 27 13 13 0 0 47 27 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 19 21 12 12 7 0 53 25 43
2018 GL-10 17 21 29 13 8 13 0 43 24 24
2017 GL 28 35 13 12 8 3 0 66 21 60
2017 GL-10 26 33 22 7 4 7 0 64 12 27
2014 GL 21 27 22 15 10 5 0 51 26 41
2014 GL-10 26 37 21 11 5 0 0 63 16 19
2011 GL 22 30 18 13 13 3 0 54 28 67
2011 GL-07 36 27 18 9 9 0 0 64 18 11
2011 GL-09 6 31 13 13 31 6 0 40 47 16
2011 GL-10 6 50 19 13 6 6 0 60 20 16
2008 GL 13 21 23 15 18 10 0 37 37 39
2008 GL-09 7 27 27 20 13 7 0 36 36 15
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 27 18 7 11 0 5 62 19 44
2018 GL-10 25 21 33 8 13 0 0 46 21 24
2017 GL 37 28 22 5 8 0 0 65 13 60
2017 GL-10 30 33 33 4 0 0 0 63 4 27
2014 GL 37 26 10 15 12 0 0 63 27 41
2014 GL-10 37 32 5 16 11 0 0 68 26 19
2011 GL 40 27 16 12 4 0 0 67 16 67
2011 GL-07 36 27 36 0 0 0 0 64 0 11
2011 GL-09 44 25 13 13 6 0 0 69 19 16
2011 GL-10 29 41 18 0 12 0 0 71 12 17
2008 GL 21 36 8 21 13 3 0 58 34 39
2008 GL-09 20 40 7 13 20 0 0 60 33 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 25 2 20 16 0 5 60 38 44
2018 GL-10 21 29 4 21 25 0 0 50 46 24
2017 GL 35 30 10 12 13 0 0 65 25 60
2017 GL-10 30 33 15 19 4 0 0 63 22 27
2014 GL 34 32 7 17 10 0 0 66 27 41
2014 GL-10 26 47 5 11 11 0 0 74 21 19
2011 GL 34 33 6 18 9 0 0 67 27 67
2011 GL-07 45 27 9 18 0 0 0 73 18 11
2011 GL-09 38 31 13 6 13 0 0 69 19 16
2011 GL-10 18 35 6 35 6 0 0 53 41 17
2008 GL 23 28 15 13 21 0 0 51 33 39
2008 GL-09 27 33 7 7 27 0 0 60 33 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 21 14 12 12 0 5 61 24 43
2018 GL-10 35 17 13 17 17 0 0 52 35 23
2017 GL 50 25 8 7 10 0 0 75 17 60
2017 GL-10 48 30 7 7 7 0 0 78 15 27
2014 GL 36 27 12 17 7 0 0 63 25 41
2014 GL-10 47 26 11 16 0 0 0 74 16 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 27 16 14 11 2 5 56 27 44
2018 GL-10 25 33 13 13 13 0 4 61 26 24
2017 GL 35 27 10 12 10 7 0 66 23 60
2017 GL-10 26 33 11 15 7 7 0 64 24 27
2014 GL 14 42 12 10 15 7 0 60 27 41
2014 GL-10 11 47 11 0 21 11 0 65 24 19
2011 GL 9 31 22 13 22 3 0 41 36 68
2011 GL-07 0 55 18 9 9 9 0 60 20 11
2011 GL-09 6 25 31 19 19 0 0 31 38 16
2011 GL-10 12 18 18 12 35 6 0 31 50 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 18 23 25 7 2 2 43 33 44
2018 GL-10 21 29 17 25 8 0 0 50 33 24
2017 GL 23 32 20 13 10 2 0 56 24 60
2017 GL-10 19 33 26 15 7 0 0 52 22 27
2014 GL 17 26 22 17 15 2 0 44 33 41
2014 GL-10 16 32 21 16 16 0 0 47 32 19
2011 GL 10 29 24 13 22 1 0 40 36 68
2011 GL-07 18 45 18 18 0 0 0 64 18 11
2011 GL-09 6 19 38 13 25 0 0 25 38 16
2011 GL-10 6 29 18 12 29 6 0 38 44 17
2008 GL 5 21 21 21 32 0 0 26 53 38
2008 GL-09 0 20 33 27 20 0 0 20 47 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 11 30 23 16 16 2 2 43 33 44
2018 GL-10 8 38 21 17 17 0 0 46 33 24
2017 GL 18 33 18 17 10 3 0 53 28 60
2017 GL-10 15 37 19 19 7 4 0 54 27 27
2014 GL 12 21 17 20 25 5 0 35 47 41
2014 GL-10 11 32 16 11 26 5 0 44 39 19
2011 GL 9 28 22 22 18 0 0 37 40 67
2011 GL-07 9 45 18 27 0 0 0 55 27 11
2011 GL-09 13 20 40 7 20 0 0 33 27 15
2011 GL-10 6 18 24 29 24 0 0 24 53 17
2008 GL 10 10 18 23 36 3 0 21 61 39
2008 GL-09 13 20 20 13 33 0 0 33 47 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 14 23 23 23 2 2 29 48 44
2018 GL-10 13 17 25 21 25 0 0 29 46 24
2017 GL 19 17 24 28 10 2 0 37 39 58
2017 GL-10 19 19 26 30 4 4 0 38 35 27
2014 GL 15 21 17 17 30 0 0 36 47 41
2014 GL-10 16 21 16 21 26 0 0 37 47 19
2011 GL 10 24 22 22 19 1 0 35 42 67
2011 GL-07 0 55 9 36 0 0 0 55 36 11
2011 GL-09 13 19 31 6 25 6 0 33 33 16
2011 GL-10 6 6 24 41 24 0 0 12 65 17
2008 GL 8 8 26 29 24 5 0 17 56 38
2008 GL-09 14 7 36 14 29 0 0 21 43 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 33 28 12 19 0 0 42 30 43
2018 GL-10 13 22 35 9 22 0 0 35 30 23
2017 GL 12 35 25 18 7 2 2 48 26 60
2017 GL-10 15 30 19 26 4 4 4 48 32 27
2014 GL 19 34 25 12 10 0 0 53 22 41
2014 GL-10 21 42 32 0 5 0 0 63 5 19
2011 GL 13 40 21 9 16 1 0 54 25 68
2011 GL-07 27 55 9 9 0 0 0 82 9 11
2011 GL-09 19 38 25 0 19 0 0 56 19 16
2011 GL-10 6 35 29 6 24 0 0 41 29 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 40 23 9 7 0 0 60 16 43
2018 GL-10 22 35 26 9 9 0 0 57 17 23
2017 GL 22 43 22 10 2 2 0 66 12 60
2017 GL-10 19 41 30 7 0 4 0 62 8 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 10 12 21 33 7 2 26 61 42
2018 GL-10 13 4 17 26 35 4 0 18 64 23
2017 GL 13 10 25 22 20 10 0 26 46 60
2017 GL-10 7 11 41 15 22 4 0 19 38 27
2014 GL 7 27 16 25 25 0 0 34 49 41
2014 GL-10 11 21 21 21 26 0 0 32 47 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 27 14 20 9 0 5 55 31 44
2018 GL-10 17 21 17 33 13 0 0 38 46 24
2017 GL 27 35 15 12 10 2 0 63 22 60
2017 GL-10 33 19 22 19 4 4 0 54 23 27
2014 GL 34 32 17 15 2 0 0 66 17 41
2014 GL-10 42 32 16 11 0 0 0 74 11 19
2011 GL 27 42 12 9 9 0 0 70 18 66
2011 GL-07 36 45 9 9 0 0 0 82 9 11
2011 GL-09 50 19 25 0 6 0 0 69 6 16
2011 GL-10 18 59 0 6 18 0 0 76 24 17
2008 GL 18 38 15 8 15 5 0 59 24 39
2008 GL-09 13 40 13 0 27 7 0 57 29 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 40 16 16 14 0 0 53 30 43
2018 GL-10 9 30 22 22 17 0 0 39 39 23
2017 GL 23 32 20 15 10 0 0 55 25 60
2017 GL-10 11 30 19 26 15 0 0 41 41 27
2014 GL 25 38 7 15 15 0 0 63 30 41
2014 GL-10 26 37 11 16 11 0 0 63 26 19
2011 GL 25 29 16 13 16 0 0 54 29 68
2011 GL-07 18 27 36 9 9 0 0 45 18 11
2011 GL-09 25 19 13 19 25 0 0 44 44 16
2011 GL-10 24 41 6 12 18 0 0 65 29 17
2008 GL 18 31 15 15 15 5 0 51 32 39
2008 GL-09 7 33 7 20 27 7 0 43 50 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 44 37 14 2 2 0 0 81 5 43
2018 GL-10 43 39 13 4 0 0 0 83 4 23
2017 GL 50 35 13 0 2 0 0 85 2 60
2017 GL-10 56 41 4 0 0 0 0 96 0 27
2014 GL 49 32 11 2 5 0 0 81 7 41
2014 GL-10 63 32 5 0 0 0 0 95 0 19
2011 GL 44 37 9 6 3 1 0 82 9 68
2011 GL-07 27 55 9 0 0 9 0 90 0 11
2011 GL-09 31 38 13 13 6 0 0 69 19 16
2011 GL-10 53 47 0 0 0 0 0 100 0 17
2008 GL 36 44 5 8 8 0 0 79 15 39
2008 GL-09 27 60 7 0 7 0 0 87 7 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 49 42 7 2 0 0 0 91 2 43
2018 GL-10 57 43 0 0 0 0 0 100 0 23
2017 GL 59 31 5 2 3 0 0 90 5 59
2017 GL-10 70 30 0 0 0 0 0 100 0 27
2014 GL 59 34 4 0 2 0 0 94 2 41
2014 GL-10 68 32 0 0 0 0 0 100 0 19
2011 GL 59 31 4 4 1 0 0 90 6 68
2011 GL-07 55 36 9 0 0 0 0 91 0 11
2011 GL-09 44 38 13 6 0 0 0 81 6 16
2011 GL-10 71 29 0 0 0 0 0 100 0 17
2008 GL 54 38 5 0 3 0 0 92 3 39
2008 GL-09 60 40 0 0 0 0 0 100 0 15

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 23 20 23 18 2 0 37 42 44
2018 GL-10 13 25 17 21 25 0 0 38 46 24
2017 GL 24 24 27 14 12 0 0 47 25 59
2017 GL-10 8 27 35 19 12 0 0 35 31 26
2014 GL 19 25 17 15 22 0 2 44 38 41
2014 GL-10 21 37 26 5 11 0 0 58 16 19
2011 GL 12 28 24 10 24 1 0 41 35 67
2011 GL-07 0 45 27 18 9 0 0 45 27 11
2011 GL-09 13 19 13 13 38 6 0 33 53 16
2011 GL-10 12 41 29 6 12 0 0 53 18 17
2008 GL 8 28 21 15 26 3 0 37 42 39
2008 GL-09 0 27 33 13 20 7 0 29 36 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 11 23 20 32 0 0 25 52 44
2018 GL-10 8 13 21 25 33 0 0 21 58 24
2017 GL 15 15 28 18 20 0 3 31 40 60
2017 GL-10 11 11 37 19 22 0 0 22 41 27
2014 GL 10 26 20 10 30 2 2 38 41 41
2014 GL-10 11 32 26 11 16 5 0 44 28 19
2011 GL 10 18 21 13 30 4 3 31 47 67
2011 GL-07 0 18 18 9 27 27 0 25 50 11
2011 GL-09 0 13 19 13 50 0 6 13 67 16
2011 GL-10 12 24 24 29 12 0 0 35 41 17
2008 GL 8 28 15 8 33 0 8 39 44 39
2008 GL-09 7 33 20 13 27 0 0 40 40 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 45 14 11 14 0 0 61 25 44
2018 GL-10 13 50 13 8 17 0 0 63 25 24
2017 GL 18 53 5 12 12 0 0 72 23 60
2017 GL-10 11 59 4 19 7 0 0 70 26 27
2014 GL 14 39 10 27 10 0 0 53 37 41
2014 GL-10 16 42 11 26 5 0 0 58 32 19
2011 GL 24 41 16 10 9 0 0 65 19 68
2011 GL-07 18 45 27 9 0 0 0 64 9 11
2011 GL-09 38 25 19 13 6 0 0 63 19 16
2011 GL-10 12 65 12 12 0 0 0 76 12 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 34 16 14 16 0 0 55 30 44
2018 GL-10 17 29 25 8 21 0 0 46 29 24
2017 GL 23 47 10 13 5 0 2 71 19 60
2017 GL-10 22 44 22 7 0 0 4 69 8 27
2014 GL 26 34 12 15 12 0 0 61 27 41
2014 GL-10 37 37 11 11 5 0 0 74 16 19

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 36 16 16 7 0 0 61 23 44
2018 GL-10 29 29 17 17 8 0 0 58 25 24
2017 GL 27 40 17 10 7 0 0 67 17 60
2017 GL-10 26 44 22 7 0 0 0 70 7 27
2014 GL 29 39 20 7 5 0 0 68 12 41
2014 GL-10 42 42 16 0 0 0 0 84 0 19
2011 GL 31 43 13 9 3 1 0 75 12 68
2011 GL-07 36 27 9 18 0 9 0 70 20 11
2011 GL-09 13 50 25 6 6 0 0 63 13 16
2011 GL-10 35 47 6 12 0 0 0 82 12 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 30 14 20 16 0 0 50 36 44
2018 GL-10 17 29 17 21 17 0 0 46 38 24
2017 GL 22 32 17 20 10 0 0 53 30 60
2017 GL-10 15 33 19 30 4 0 0 48 33 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 30 23 14 2 0 0 60 16 43
2018 GL-10 26 30 26 17 0 0 0 57 17 23
2017 GL 40 32 17 10 2 0 0 72 12 60
2017 GL-10 37 41 19 4 0 0 0 78 4 27
2014 GL 38 37 10 7 5 2 0 77 13 41
2014 GL-10 53 32 11 0 0 5 0 89 0 19
2011 GL 25 46 16 9 3 1 0 72 12 68
2011 GL-07 27 55 18 0 0 0 0 82 0 11
2011 GL-09 25 38 19 13 6 0 0 63 19 16
2011 GL-10 24 53 18 6 0 0 0 76 6 17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 34 45 11 2 5 2 0 81 7 44
2018 GL-10 29 50 13 0 8 0 0 79 8 24
2017 GL 40 43 12 0 2 2 2 86 2 60
2017 GL-10 52 37 7 0 0 0 4 92 0 27
2014 GL 43 32 17 7 0 0 0 75 7 41
2014 GL-10 53 26 21 0 0 0 0 79 0 19
2011 GL 38 31 24 1 3 1 1 71 5 68
2011 GL-07 18 36 27 0 9 9 0 60 10 11
2011 GL-09 38 19 31 6 6 0 0 56 13 16
2011 GL-10 29 53 18 0 0 0 0 82 0 17
2008 GL 24 43 22 5 3 0 3 69 8 37
2008 GL-09 29 36 21 7 7 0 0 64 14 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GL 20 45 34 44
2018 GL-10 17 46 38 24
2017 GL 15 50 35 60
2017 GL-10 11 52 37 27
2014 GL 21 47 32 41
2014 GL-10 16 53 32 19
2011 GL 19 51 29 68
2011 GL-07 36 36 27 11
2011 GL-09 13 44 44 16
2011 GL-10 18 65 18 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 GL 46 15 31 8 9999 0 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 43 11 2 0 0 0 86 2 44
2018 GL-10 46 46 4 4 0 0 0 92 4 24
2017 GL 37 40 13 5 3 0 2 78 8 60
2017 GL-10 41 41 11 4 0 0 4 85 4 27
2014 GL 31 44 12 7 5 0 0 75 12 41
2014 GL-10 37 47 5 11 0 0 0 84 11 19
2011 GL 31 43 10 10 4 1 0 75 15 68
2011 GL-07 45 36 9 9 0 0 0 82 9 11
2011 GL-09 31 25 19 13 13 0 0 56 25 16
2011 GL-10 29 47 6 18 0 0 0 76 18 17
2008 GL 31 44 8 5 13 0 0 74 18 39
2008 GL-09 33 53 7 0 7 0 0 87 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 23 23 32 0 0 2 44 33 44
2018 GL-10 17 38 8 33 0 0 4 57 35 24
2017 GL 22 37 22 12 5 3 0 60 17 60
2017 GL-10 26 22 30 19 0 4 0 50 19 27
2014 GL 17 38 15 12 12 2 2 59 26 41
2014 GL-10 21 37 21 11 5 0 5 61 17 19
2011 GL 13 29 28 18 12 0 0 43 29 68
2011 GL-07 9 18 36 27 9 0 0 27 36 11
2011 GL-09 13 38 31 6 13 0 0 50 19 16
2011 GL-10 18 29 24 24 6 0 0 47 29 17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 2 23 49 16 7 2 0 24 26 43
2018 GL-10 0 22 61 9 9 0 0 17 22 23
2017 GL 5 10 58 17 8 0 2 26 16 59
2017 GL-10 0 8 54 19 15 0 4 36 8 26
2014 GL 10 40 29 10 8 0 3 18 52 40
2014 GL-10 11 44 39 6 0 0 0 6 56 18
2011 GL 18 29 38 10 4 0 0 15 47 68
2011 GL-07 27 45 18 0 9 0 0 9 73 11
2011 GL-09 13 13 50 25 0 0 0 25 25 16
2011 GL-10 18 35 47 0 0 0 0 0 53 17
2008 GL 26 28 28 13 5 0 0 18 54 39
2008 GL-09 27 13 40 20 0 0 0 20 40 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 2 20 34 25 14 5 0 40 24 44
2018 GL-10 4 21 33 25 13 4 0 39 26 24
2017 GL 3 16 33 24 22 0 2 47 19 58
2017 GL-10 0 4 42 27 23 0 4 52 4 26
2014 GL 8 40 20 10 19 0 3 30 49 40
2014 GL-10 11 33 28 22 6 0 0 28 44 18
2011 GL 13 15 31 29 10 1 0 40 28 68
2011 GL-07 9 18 18 27 18 9 0 50 30 11
2011 GL-09 19 13 31 31 6 0 0 38 31 16
2011 GL-10 12 18 41 24 6 0 0 29 29 17
2008 GL 23 26 33 10 8 0 0 18 49 39
2008 GL-09 20 27 33 7 13 0 0 20 47 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 2 30 35 21 7 2 2 29 34 43
2018 GL-10 4 35 39 13 4 0 4 18 41 23
2017 GL 7 20 32 17 19 2 3 38 29 59
2017 GL-10 0 19 42 12 15 4 8 30 22 26
2014 GL 12 25 35 10 10 0 8 22 40 40
2014 GL-10 11 33 39 11 0 0 6 12 47 18
2011 GL 16 25 35 18 3 1 1 21 42 68
2011 GL-07 18 45 27 0 0 9 0 0 70 11
2011 GL-09 25 13 25 31 6 0 0 38 38 16
2011 GL-10 24 35 29 6 6 0 0 12 59 17
2008 GL 31 28 21 10 5 3 3 16 62 39
2008 GL-09 20 47 27 7 0 0 0 7 67 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 0 7 21 47 21 2 2 71 7 43
2018 GL-10 0 13 17 52 13 0 4 68 14 23
2017 GL 2 9 24 34 26 2 3 64 11 58
2017 GL-10 0 0 24 44 24 4 4 74 0 25
2014 GL 3 15 37 23 20 0 3 44 18 40
2014 GL-10 6 6 50 22 17 0 0 39 11 18
2011 GL 12 15 24 40 9 0 1 49 27 68
2011 GL-07 36 27 18 9 9 0 0 18 64 11
2011 GL-09 6 6 19 56 13 0 0 69 13 16
2011 GL-10 12 18 41 24 6 0 0 29 29 17
2008 GL 23 26 21 8 18 3 3 27 51 39
2008 GL-09 33 0 40 7 20 0 0 27 33 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 5 19 26 21 26 2 2 49 24 43
2018 GL-10 0 22 30 17 26 0 4 45 23 23
2017 GL 5 18 25 23 23 0 5 49 25 60
2017 GL-10 0 15 30 26 26 0 4 54 15 27
2014 GL 13 23 33 9 18 0 5 28 37 40
2014 GL-10 17 17 44 6 11 0 6 18 35 18
2011 GL 21 19 29 19 9 1 1 29 41 68
2011 GL-07 36 27 18 0 9 9 0 10 70 11
2011 GL-09 19 19 19 38 6 0 0 44 38 16
2011 GL-10 24 18 47 12 0 0 0 12 41 17
2008 GL 28 23 31 3 13 3 0 16 53 39
2008 GL-09 20 33 27 7 13 0 0 20 53 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 0 7 23 23 37 5 5 67 8 43
2018 GL-10 0 0 17 30 43 4 4 81 0 23
2017 GL 2 8 12 32 37 2 7 76 11 59
2017 GL-10 0 0 4 42 46 0 8 96 0 26
2014 GL 3 7 25 18 33 3 13 59 11 40
2014 GL-10 6 6 17 17 39 6 11 67 13 18
2011 GL 1 6 19 22 43 1 6 71 8 67
2011 GL-07 0 0 20 50 10 10 10 75 0 10
2011 GL-09 0 6 25 31 38 0 0 69 6 16
2011 GL-10 0 12 6 12 59 0 12 80 13 17
2008 GL 13 13 28 13 31 3 0 45 26 39
2008 GL-09 7 20 33 0 40 0 0 40 27 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 7 19 23 21 12 14 5 40 31 43
2018 GL-10 9 26 17 13 9 17 9 29 47 23
2017 GL 5 12 29 29 15 5 5 49 19 59
2017 GL-10 0 8 27 31 19 8 8 59 9 26
2014 GL 15 24 27 12 10 2 10 25 44 41
2014 GL-10 26 16 37 11 0 5 5 12 47 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 21 14 14 29 5 0 40 45 42
2018 GL-10 9 17 26 17 30 0 0 26 48 23
2017 GL 20 35 17 15 13 0 0 55 28 60
2017 GL-10 11 30 30 19 11 0 0 41 30 27
2014 GL 29 27 12 20 12 0 0 56 32 41
2014 GL-10 32 37 11 11 11 0 0 68 21 19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 29 10 21 19 2 0 49 41 42
2018 GL-10 13 35 9 17 26 0 0 48 43 23
2017 GL 17 40 13 15 15 0 0 57 30 60
2017 GL-10 7 41 22 15 15 0 0 48 30 27
2014 GL 15 46 12 20 7 0 0 61 27 41
2014 GL-10 16 58 5 16 5 0 0 74 21 19

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 31 12 21 14 2 0 51 37 42
2018 GL-10 13 30 13 26 17 0 0 43 43 23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 23 30 9 9 0 2 51 19 44
2018 GL-10 25 21 29 13 13 0 0 46 25 24
2017 GL 23 37 20 5 3 7 5 68 9 60
2017 GL-10 15 37 26 7 0 7 7 61 9 27
2014 GL 25 43 22 2 5 0 2 70 8 41
2014 GL-10 26 47 21 0 0 0 5 78 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 43 23 5 11 0 0 61 16 44
2018 GL-10 17 42 25 4 13 0 0 58 17 24
2017 GL 35 35 13 7 7 3 0 72 14 60
2017 GL-10 37 37 11 7 4 4 0 77 12 27
2014 GL 32 34 20 7 7 0 0 66 15 41
2014 GL-10 42 26 21 5 5 0 0 68 11 19
2011 GL 19 32 29 15 3 1 0 52 18 68
2011 GL-07 18 18 27 27 0 9 0 40 30 11
2011 GL-09 13 25 38 19 6 0 0 38 25 16
2011 GL-10 18 53 24 6 0 0 0 71 6 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 44 16 9 7 0 0 67 16 43
2018 GL-10 17 48 17 9 9 0 0 65 17 23
2017 GL 47 37 10 2 5 0 0 83 7 60
2017 GL-10 48 44 7 0 0 0 0 93 0 27
2014 GL 34 34 10 17 5 0 0 68 22 41
2014 GL-10 42 32 16 5 5 0 0 74 11 19
2011 GL 27 43 13 10 6 0 0 70 16 67
2011 GL-07 36 36 9 18 0 0 0 73 18 11
2011 GL-09 27 40 13 7 13 0 0 67 20 15
2011 GL-10 18 53 18 12 0 0 0 71 12 17
2008 GL 11 45 11 16 16 3 0 57 32 38
2008 GL-09 0 43 21 21 14 0 0 43 36 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 21 17 17 26 2 0 39 44 42
2018 GL-10 9 17 26 17 30 0 0 26 48 23
2017 GL 22 27 13 18 17 3 0 50 36 60
2017 GL-10 15 26 15 26 15 4 0 42 42 27
2014 GL 20 24 20 17 17 2 0 44 35 41
2014 GL-10 21 32 26 5 11 5 0 56 17 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 41 20 11 9 0 0 59 20 44
2018 GL-10 17 38 21 13 13 0 0 54 25 24
2017 GL 34 27 17 12 7 3 0 63 19 59
2017 GL-10 31 35 12 15 8 0 0 65 23 26
2014 GL 19 34 17 10 12 0 7 57 24 41
2014 GL-10 21 42 16 5 11 0 5 67 17 19
2011 GL 19 25 24 12 13 7 0 48 27 68
2011 GL-07 18 27 36 18 0 0 0 45 18 11
2011 GL-09 25 31 19 13 0 13 0 64 14 16
2011 GL-10 12 24 29 24 12 0 0 35 35 17
2008 GL 15 26 18 15 23 3 0 42 39 39
2008 GL-09 7 20 20 27 27 0 0 27 53 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 28 28 9 14 0 0 49 23 43
2018 GL-10 17 35 17 17 13 0 0 52 30 23

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 25 18 14 20 2 2 45 36 44
2018 GL-10 25 21 13 17 21 0 4 48 39 24
2017 GL 20 22 23 13 15 7 0 45 30 60
2017 GL-10 22 22 30 7 11 7 0 48 20 27
2014 GL 15 21 15 25 22 2 0 37 48 41
2014 GL-10 21 32 11 16 16 5 0 56 33 19
2011 GL 13 16 18 22 24 6 1 32 49 68
2011 GL-07 9 9 27 36 0 9 9 22 44 11
2011 GL-09 13 13 31 13 31 0 0 25 44 16
2011 GL-10 24 12 6 29 24 6 0 38 56 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 30 70 43
2018 GL-10 39 61 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 54 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 46 13

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 0 13

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 38 13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 42 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 GL 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 18 30 11 18 14 0 32 34 44
2018 GL-10 4 17 25 13 29 13 0 24 48 24
2017 GL 18 23 30 12 8 5 3 45 22 60
2017 GL-10 15 15 37 7 11 11 4 35 22 27
2014 GL 21 22 25 12 12 5 2 47 27 41
2014 GL-10 32 21 26 11 5 0 5 56 17 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 27 32 5 14 0 0 50 18 44
2018 GL-10 17 29 29 8 17 0 0 46 25 24
2017 GL 32 20 27 8 7 5 2 55 16 60
2017 GL-10 30 19 22 15 4 7 4 54 21 27
2014 GL 22 34 22 15 2 5 0 59 18 41
2014 GL-10 32 32 26 5 0 5 0 67 6 19
2011 GL 21 40 18 6 10 4 0 64 17 67
2011 GL-07 27 36 9 9 18 0 0 64 27 11
2011 GL-09 19 44 25 6 6 0 0 63 13 16
2011 GL-10 13 44 31 6 6 0 0 56 13 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 14 86 43

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 23 41 2 11 7 0 41 15 44
2018 GL-10 17 21 38 4 17 4 0 39 22 24
2017 GL 23 22 30 3 3 13 5 55 8 60
2017 GL-10 22 26 26 4 0 15 7 62 5 27
2014 GL 25 22 21 7 5 15 5 58 15 41
2014 GL-10 32 26 21 0 0 11 11 73 0 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 26 29 26 7 10 2 0 56 17 42
2018 GL-10 23 32 18 9 14 5 0 57 24 22
2017 GL 35 32 17 7 3 7 0 71 11 60
2017 GL-10 37 33 15 7 0 7 0 76 8 27
2014 GL 30 27 19 10 2 12 0 65 14 41
2014 GL-10 42 26 21 5 0 5 0 72 6 19
2011 GL 30 31 19 7 4 7 0 66 13 67
2011 GL-07 36 36 9 9 0 9 0 80 10 11
2011 GL-09 19 44 19 6 6 6 0 67 13 16
2011 GL-10 31 25 31 0 6 6 0 60 7 16
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 36 25 7 14 14 0 5 64 29 44
2018 GL-10 33 21 8 17 21 0 0 54 38 24
2017 GL 42 28 13 10 7 0 0 70 17 60
2017 GL-10 41 33 19 4 4 0 0 74 7 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 44 23 12 0 2 0 64 12 43
2018 GL-10 22 35 26 17 0 0 0 57 17 23
2017 GL 22 40 27 7 3 2 0 63 10 60
2017 GL-10 30 48 19 0 4 0 0 78 4 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 33 14 16 14 2 0 55 31 43
2018 GL-10 22 26 17 17 17 0 0 48 35 23
2017 GL 13 33 30 12 10 2 0 47 22 60
2017 GL-10 15 37 33 11 4 0 0 52 15 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 21 30 14 16 2 0 38 31 43
2018 GL-10 13 17 26 17 26 0 0 30 43 23
2017 GL 12 22 20 22 23 0 2 34 46 60
2017 GL-10 11 26 15 15 30 0 4 38 46 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 35 33 7 2 2 0 57 10 43
2018 GL-10 17 39 30 9 4 0 0 57 13 23
2017 GL 30 35 25 7 0 0 3 67 7 60
2017 GL-10 33 37 22 0 0 0 7 76 0 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 35 19 5 2 2 0 74 7 43
2018 GL-10 30 39 17 9 4 0 0 70 13 23
2017 GL 44 34 14 3 2 0 3 81 5 59
2017 GL-10 41 37 11 4 0 0 7 84 4 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 30 23 14 5 2 2 56 20 43
2018 GL-10 13 39 35 9 0 0 4 55 9 23
2017 GL 22 27 22 22 5 2 2 50 28 60
2017 GL-10 22 26 30 15 4 0 4 50 19 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 21 7 5 5 2 2 83 10 43
2018 GL-10 61 22 4 4 4 0 4 86 9 23
2017 GL 57 25 7 5 3 0 3 84 9 60
2017 GL-10 74 11 7 0 0 0 7 92 0 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 47 21 14 5 12 2 0 69 17 43
2018 GL-10 39 17 22 9 13 0 0 57 22 23
2017 GL 35 33 20 7 3 0 2 69 10 60
2017 GL-10 33 30 26 4 4 0 4 65 8 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 34 32 7 2 2 2 56 10 41
2018 GL-10 14 45 27 9 0 0 5 62 10 22
2017 GL 30 30 20 10 8 0 2 61 19 60
2017 GL-10 30 33 22 11 0 0 4 65 12 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 38 29 10 0 2 2 60 10 42
2018 GL-10 14 45 27 9 0 0 5 62 10 22
2017 GL 25 42 19 7 5 0 2 69 12 59
2017 GL-10 30 48 15 4 0 0 4 81 4 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 40 24 10 0 2 2 65 10 42
2018 GL-10 23 41 18 14 0 0 5 67 14 22
2017 GL 27 37 18 13 2 0 3 66 16 60
2017 GL-10 22 41 19 11 0 0 7 68 12 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 40 31 12 7 2 2 5 77 10 42
2018 GL-10 23 45 9 14 0 0 9 75 15 22
2017 GL 45 38 8 5 0 0 3 86 5 60
2017 GL-10 48 30 15 4 0 0 4 81 4 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 29 12 12 0 2 2 75 13 42
2018 GL-10 41 27 14 14 0 0 5 71 14 22
2017 GL 37 38 13 10 0 0 2 76 10 60
2017 GL-10 41 41 15 0 0 0 4 85 0 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 55 21 10 2 0 5 7 86 3 42
2018 GL-10 45 27 9 5 0 5 9 84 5 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 50 19 5 12 7 2 5 74 21 42
2018 GL-10 39 22 4 17 9 0 9 67 29 23
2017 GL 57 22 5 5 8 0 3 81 14 60
2017 GL-10 59 22 7 0 7 0 4 85 8 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 38 14 17 10 0 0 60 26 42
2018 GL-10 22 35 13 17 13 0 0 57 30 23
2017 GL 35 32 17 7 8 0 2 68 15 60
2017 GL-10 19 48 11 4 15 0 4 69 19 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 40 7 9 14 0 0 70 23 43
2018 GL-10 29 38 4 13 17 0 0 67 29 24
2017 GL 50 25 8 8 7 0 2 76 15 60
2017 GL-10 52 30 0 11 4 0 4 85 15 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 57 21 2 2 0 0 17 94 3 42
2018 GL-10 65 17 0 4 0 0 13 95 5 23
2017 GL 58 14 7 2 0 0 20 89 2 59
2017 GL-10 65 12 8 0 0 0 15 91 0 26

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 63 34 0 0 2 0 0 98 2 41
2018 GL-10 68 27 0 0 5 0 0 95 5 22
2017 GL 58 24 7 2 3 2 5 87 5 59
2017 GL-10 65 19 4 0 0 0 12 96 0 26

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 67 19 7 2 2 2 0 88 5 42
2018 GL-10 57 22 9 4 4 4 0 82 9 23
2017 GL 70 15 5 3 3 0 3 88 7 60
2017 GL-10 59 19 4 7 7 0 4 81 15 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 45 33 10 10 2 0 0 79 12 42
2018 GL-10 35 39 9 13 4 0 0 74 17 23
2017 GL 48 26 16 3 2 2 3 78 5 58
2017 GL-10 33 33 22 4 4 0 4 69 8 27

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 14 43 16 2 2 0 37 19 44
2018 GL-10 21 13 50 17 0 0 0 33 17 24
2017 GL 13 37 25 20 3 2 0 51 24 60
2017 GL-10 19 33 30 19 0 0 0 52 19 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 16 37 12 23 2 0 36 26 43
2018 GL-10 9 22 43 9 17 0 0 26 30 23
2017 GL 10 17 31 26 16 0 0 41 28 58
2017 GL-10 0 19 30 30 22 0 0 52 19 27
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 30 30 11 11 2 0 16 84 44
2018 GL-10 17 25 21 17 21 0 0 17 83 24
2017 GL 19 32 14 15 19 2 0 19 81 59
2017 GL-10 15 33 15 7 30 0 0 15 85 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 33 36
2018 GL-10 45 20
2017 GL 30 47
2017 GL-10 26 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 19 36
2018 GL-10 20 20
2017 GL 21 47
2017 GL-10 26 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 3 36
2018 GL-10 5 20
2017 GL 4 47
2017 GL-10 0 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GL 47 36
2018 GL-10 50 20
2017 GL 62 47
2017 GL-10 65 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GL 8 36
2018 GL-10 15 20
2017 GL 0 47
2017 GL-10 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GL 28 36
2018 GL-10 45 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GL 33 36
2018 GL-10 15 20
2017 GL 32 47
2017 GL-10 26 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GL 9 29 17 17 0 29 35
2018 GL-10 5 30 20 10 0 35 20
2017 GL 7 42 18 11 0 22 45
2017 GL-10 5 45 18 9 0 23 22

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 40 60 35
2018 GL-10 26 74 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 44 19 7 9 12 5 5 69 23 43
2018 GL-10 42 13 13 13 13 4 4 59 27 24

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 19 25 6 31 0 6 35 38 36
2018 GL-10 10 10 20 10 45 0 5 21 58 20
2017 GL 15 23 15 15 23 2 6 42 42 47
2017 GL-10 13 35 22 9 22 0 0 48 30 23

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 6 11 28 17 33 0 6 18 53 36
2018 GL-10 5 5 30 10 45 0 5 11 58 20
2017 GL 2 13 17 19 40 2 6 16 65 47
2017 GL-10 0 26 17 9 43 4 0 27 55 23
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