2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 48 44 6 2 0 0 0 92 2 48
2018 EG-04 58 42 0 0 0 0 0 100 0 12
2018 EG-06 47 41 6 6 0 0 0 88 6 17
2017 EG 53 37 5 0 5 0 0 89 5 38
2017 EG-06 53 40 0 0 7 0 0 93 7 15
2014 EG 43 39 11 4 4 0 0 82 7 28
2011 EG 26 52 12 4 6 0 0 78 10 50
2011 EG-01 9 73 18 0 0 0 0 82 0 11
2011 EG-04 20 50 0 10 20 0 0 70 30 10
2011 EG-06 30 60 0 0 10 0 0 90 10 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 45 34 9 9 4 0 0 79 13 47
2018 EG-04 58 33 8 0 0 0 0 92 0 12
2018 EG-06 53 24 12 12 0 0 0 76 12 17
2017 EG 37 39 11 8 5 0 0 76 13 38
2017 EG-06 33 47 13 7 0 0 0 80 7 15

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 70 28 2 0 0 0 0 98 0 47
2018 EG-04 83 17 0 0 0 0 0 100 0 12
2018 EG-06 75 25 0 0 0 0 0 100 0 16
2017 EG 68 26 5 0 0 0 0 95 0 38
2017 EG-06 67 27 7 0 0 0 0 93 0 15
2014 EG 86 14 0 0 0 0 0 100 0 28
2011 EG 60 35 2 2 0 0 0 96 2 48
2011 EG-01 36 64 0 0 0 0 0 100 0 11
2011 EG-04 40 40 10 10 0 0 0 80 10 10
2011 EG-06 80 20 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 54 42 2 2 0 0 0 96 2 48
2018 EG-04 58 42 0 0 0 0 0 100 0 12
2018 EG-06 59 35 6 0 0 0 0 94 0 17
2017 EG 58 29 8 3 3 0 0 87 5 38
2017 EG-06 67 20 7 0 7 0 0 87 7 15
2014 EG 57 32 4 4 4 0 0 89 7 28
2011 EG 30 58 10 0 2 0 0 88 2 50
2011 EG-01 9 91 0 0 0 0 0 100 0 11
2011 EG-04 20 60 20 0 0 0 0 80 0 10
2011 EG-06 40 50 0 0 10 0 0 90 10 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 44 42 8 4 2 0 0 85 6 48
2018 EG-04 58 33 8 0 0 0 0 92 0 12
2018 EG-06 41 41 18 0 0 0 0 82 0 17
2017 EG 45 26 24 5 0 0 0 71 5 38
2017 EG-06 33 33 33 0 0 0 0 67 0 15
2014 EG 18 39 14 18 11 0 0 57 29 28
2011 EG 18 40 26 8 8 0 0 58 16 50
2011 EG-01 9 45 27 9 9 0 0 55 18 11
2011 EG-04 10 40 30 10 10 0 0 50 20 10
2011 EG-06 20 50 20 0 10 0 0 70 10 10

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 42 42 10 4 2 0 0 83 6 48
2018 EG-04 50 33 17 0 0 0 0 83 0 12
2018 EG-06 47 41 6 6 0 0 0 88 6 17
2017 EG 42 37 10 11 0 0 0 79 11 38
2017 EG-06 33 40 13 13 0 0 0 73 13 15
2014 EG 11 50 11 18 11 0 0 61 29 28
2011 EG 16 43 18 14 8 0 0 59 22 49
2011 EG-01 10 40 10 40 0 0 0 50 40 10
2011 EG-04 10 40 30 10 10 0 0 50 20 10
2011 EG-06 30 40 20 0 10 0 0 70 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 31 29 29 6 2 2 0 62 9 48
2018 EG-04 42 17 33 0 0 8 0 64 0 12
2018 EG-06 24 18 41 18 0 0 0 41 18 17
2017 EG 42 26 26 0 5 0 0 68 5 38
2017 EG-06 40 33 20 0 7 0 0 73 7 15
2014 EG 22 33 15 15 15 0 0 55 30 27
2011 EG 22 29 22 10 14 2 0 52 25 49
2011 EG-01 10 20 30 30 10 0 0 30 40 10
2011 EG-04 10 30 40 10 10 0 0 40 20 10
2011 EG-06 30 30 20 0 10 10 0 67 11 10
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 45 28 11 13 0 2 2 76 13 47
2018 EG-04 42 33 0 8 0 8 8 90 10 12
2018 EG-06 56 13 25 6 0 0 0 69 6 16
2017 EG 58 24 8 8 3 0 0 82 10 38
2017 EG-06 67 20 0 13 0 0 0 87 13 15
2014 EG 36 36 11 7 11 0 0 71 18 28
2011 EG 28 44 18 0 10 0 0 72 10 50
2011 EG-01 9 64 9 0 18 0 0 73 18 11
2011 EG-04 20 40 30 0 10 0 0 60 10 10
2011 EG-06 40 20 20 0 20 0 0 60 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 40 32 6 15 4 0 2 74 20 47
2018 EG-04 58 17 8 8 0 0 8 82 9 12
2018 EG-06 44 19 6 31 0 0 0 63 31 16
2017 EG 47 39 8 3 3 0 0 87 5 38
2017 EG-06 47 47 7 0 0 0 0 93 0 15
2014 EG 29 29 14 14 14 0 0 57 29 28
2011 EG 26 48 14 4 8 0 0 74 12 50
2011 EG-01 18 55 18 9 0 0 0 73 9 11
2011 EG-04 10 50 20 10 10 0 0 60 20 10
2011 EG-06 50 20 0 0 30 0 0 70 30 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 55 26 6 6 4 0 2 83 11 47
2018 EG-04 50 33 0 8 0 0 8 91 9 12
2018 EG-06 63 19 13 6 0 0 0 81 6 16
2017 EG 71 11 8 8 3 0 0 82 10 38
2017 EG-06 73 7 7 13 0 0 0 80 13 15
2014 EG 43 36 4 7 7 4 0 81 15 28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 31 31 10 17 0 10 0 70 19 48
2018 EG-04 42 33 8 0 0 17 0 90 0 12
2018 EG-06 18 29 18 18 0 18 0 57 21 17
2017 EG 47 21 11 13 8 0 0 68 21 38
2017 EG-06 40 27 13 6 13 0 0 67 20 15
2014 EG 21 39 7 11 18 4 0 63 30 28
2011 EG 20 30 24 10 10 6 0 53 21 50
2011 EG-01 9 36 18 18 9 9 0 50 30 11
2011 EG-04 20 30 20 10 10 10 0 56 22 10
2011 EG-06 30 10 30 10 10 10 0 44 22 10

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 21 35 10 27 2 4 0 59 30 48
2018 EG-04 33 42 17 0 0 8 0 82 0 12
2018 EG-06 12 35 6 35 6 6 0 50 44 17
2017 EG 32 34 3 21 8 3 0 68 30 38
2017 EG-06 20 47 0 13 13 7 0 72 28 15
2014 EG 7 36 11 21 21 4 0 44 44 28
2011 EG 10 34 20 16 18 0 2 45 35 50
2011 EG-01 0 45 9 18 27 0 0 45 45 11
2011 EG-04 0 30 10 30 20 0 10 33 56 10
2011 EG-06 20 30 30 10 10 0 0 50 20 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 17 27 21 21 6 8 0 48 30 48
2018 EG-04 33 8 42 0 0 17 0 50 0 12
2018 EG-06 6 35 12 24 12 12 0 47 40 17
2017 EG 24 32 13 13 16 3 0 57 30 38
2017 EG-06 7 47 13 6 20 7 0 57 28 15
2014 EG 4 32 11 25 25 4 0 37 52 28
2011 EG 6 28 24 22 16 4 0 35 40 50
2011 EG-01 0 18 18 45 18 0 0 18 64 11
2011 EG-04 0 0 30 40 20 10 0 0 67 10
2011 EG-06 20 30 20 10 10 10 0 56 22 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 13 38 13 25 6 6 0 53 33 48
2018 EG-04 17 50 8 8 0 17 0 80 10 12
2018 EG-06 6 24 18 41 6 6 0 31 50 17
2017 EG 24 37 8 21 11 0 0 61 31 38
2017 EG-06 7 54 20 13 7 0 0 60 20 15
2014 EG 7 21 14 25 29 4 0 30 56 28
2011 EG 6 36 20 24 14 0 0 42 38 50
2011 EG-01 0 18 27 45 9 0 0 18 55 11
2011 EG-04 0 0 40 30 30 0 0 0 60 10
2011 EG-06 20 50 0 20 10 0 0 70 30 10
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 46 10 13 6 2 0 70 19 48
2018 EG-04 25 50 17 8 0 0 0 75 8 12
2018 EG-06 35 41 0 18 6 0 0 76 24 17
2017 EG 24 29 29 16 3 0 0 53 18 38
2017 EG-06 13 27 46 13 0 0 0 40 13 15
2014 EG 18 25 29 14 14 0 0 43 29 28
2011 EG 12 43 10 16 18 0 0 55 35 49
2011 EG-01 9 36 18 18 18 0 0 45 36 11
2011 EG-04 0 40 20 20 20 0 0 40 40 10
2011 EG-06 20 50 0 0 30 0 0 70 30 10

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 52 6 17 2 0 0 75 19 48
2018 EG-04 33 50 0 17 0 0 0 83 17 12
2018 EG-06 18 41 12 24 6 0 0 59 29 17
2017 EG 40 31 16 10 3 0 0 71 13 38
2017 EG-06 33 27 20 13 7 0 0 60 20 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 15 21 17 17 19 2 32 42 48
2018 EG-04 8 17 17 8 0 50 0 50 17 12
2018 EG-06 6 12 29 24 18 6 6 20 47 17
2017 EG 13 26 16 13 16 16 0 47 34 38
2017 EG-06 7 20 13 13 20 27 0 36 45 15
2014 EG 4 11 15 30 30 8 4 17 67 27

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 40 32 13 9 4 0 2 74 13 47
2018 EG-04 42 42 0 0 8 0 8 91 9 12
2018 EG-06 44 31 13 13 0 0 0 75 13 16
2017 EG 53 29 11 5 3 0 0 82 8 38
2017 EG-06 47 27 20 6 0 0 0 74 6 15
2014 EG 29 46 4 0 18 4 0 78 19 28
2011 EG 22 42 16 8 12 0 0 64 20 50
2011 EG-01 18 55 9 18 0 0 0 73 18 11
2011 EG-04 10 50 20 0 20 0 0 60 20 10
2011 EG-06 40 20 10 0 30 0 0 60 30 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 40 33 6 15 6 0 0 73 21 48
2018 EG-04 67 33 0 0 0 0 0 100 0 12
2018 EG-06 24 29 12 18 18 0 0 53 35 17
2017 EG 42 37 8 5 8 0 0 79 13 38
2017 EG-06 20 53 7 6 13 0 0 74 20 15
2014 EG 18 46 11 18 7 0 0 64 25 28
2011 EG 31 39 12 12 6 0 0 69 18 49
2011 EG-01 64 27 9 0 0 0 0 91 0 11
2011 EG-04 10 50 20 10 10 0 0 60 20 10
2011 EG-06 50 20 10 20 0 0 0 70 20 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 66 28 2 2 2 0 0 94 4 47
2018 EG-04 75 25 0 0 0 0 0 100 0 12
2018 EG-06 75 19 0 6 0 0 0 94 6 16
2017 EG 63 29 3 0 5 0 0 92 5 38
2017 EG-06 60 33 0 0 7 0 0 93 7 15
2014 EG 57 25 4 11 4 0 0 82 14 28
2011 EG 44 38 12 6 0 0 0 82 6 50
2011 EG-01 9 55 18 18 0 0 0 64 18 11
2011 EG-04 40 40 20 0 0 0 0 80 0 10
2011 EG-06 70 30 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 66 26 2 2 4 0 0 91 6 47
2018 EG-04 75 17 8 0 0 0 0 92 0 12
2018 EG-06 71 24 0 0 6 0 0 94 6 17
2017 EG 63 29 3 0 5 0 0 92 5 38
2017 EG-06 73 20 0 0 7 0 0 93 7 15
2014 EG 46 32 7 7 7 0 0 78 14 28
2011 EG 49 37 4 2 8 0 0 86 10 49
2011 EG-01 18 55 0 9 18 0 0 73 27 11
2011 EG-04 40 30 20 0 10 0 0 70 10 10
2011 EG-06 70 30 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 33 10 15 8 0 0 67 23 48
2018 EG-04 42 33 25 0 0 0 0 75 0 12
2018 EG-06 29 41 0 24 6 0 0 71 29 17
2017 EG 40 24 11 16 5 5 0 67 22 38
2017 EG-06 40 20 13 13 0 13 0 69 15 15
2014 EG 21 25 7 14 29 4 0 48 44 28
2011 EG 10 31 20 20 18 0 0 41 39 49
2011 EG-01 0 18 18 27 36 0 0 18 64 11
2011 EG-04 0 40 20 10 30 0 0 40 40 10
2011 EG-06 30 30 20 10 10 0 0 60 20 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 31 17 17 10 2 0 55 28 48
2018 EG-04 17 50 25 0 0 8 0 73 0 12
2018 EG-06 24 35 24 12 6 0 0 59 18 17
2017 EG 26 18 13 16 21 5 0 47 39 38
2017 EG-06 20 27 27 6 7 13 0 54 15 15
2014 EG 11 21 4 14 46 4 0 33 63 28
2011 EG 12 22 16 10 35 0 4 36 47 49
2011 EG-01 0 9 18 9 55 0 9 10 70 11
2011 EG-04 20 30 10 0 40 0 0 50 40 10
2011 EG-06 20 20 10 10 30 0 10 44 44 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 38 40 9 11 0 2 0 80 11 47
2018 EG-04 33 50 8 0 0 8 0 91 0 12
2018 EG-06 53 24 12 12 0 0 0 76 12 17
2017 EG 42 47 3 8 0 0 0 89 8 38
2017 EG-06 40 33 7 20 0 0 0 73 20 15
2014 EG 11 46 11 21 11 0 0 57 32 28
2011 EG 23 46 13 13 6 0 0 69 19 48
2011 EG-01 0 55 18 9 18 0 0 55 27 11
2011 EG-04 30 30 30 10 0 0 0 60 10 10
2011 EG-06 30 40 0 20 10 0 0 70 30 10

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 48 35 6 8 2 0 0 83 10 48
2018 EG-04 42 42 8 8 0 0 0 83 8 12
2018 EG-06 59 18 6 12 6 0 0 76 18 17
2017 EG 45 39 11 3 3 0 0 84 5 38
2017 EG-06 40 40 7 7 7 0 0 80 13 15
2014 EG 21 43 14 7 14 0 0 64 21 28

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 50 35 4 8 0 2 0 87 9 48
2018 EG-04 67 17 8 0 0 8 0 91 0 12
2018 EG-06 47 29 6 18 0 0 0 76 18 17
2017 EG 45 34 13 5 3 0 0 79 8 38
2017 EG-06 40 20 26 7 7 0 0 60 13 15
2014 EG 18 50 14 7 11 0 0 68 18 28
2011 EG 30 48 8 10 2 0 2 80 12 50
2011 EG-01 27 64 9 0 0 0 0 91 0 11
2011 EG-04 20 60 10 10 0 0 0 80 10 10
2011 EG-06 30 30 0 20 10 0 10 67 33 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 38 42 10 4 2 4 0 83 7 48
2018 EG-04 33 33 17 0 0 17 0 80 0 12
2018 EG-06 47 29 18 6 0 0 0 76 6 17
2017 EG 40 34 21 5 0 0 0 74 5 38
2017 EG-06 27 46 20 7 0 0 0 73 7 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 47 38 9 6 0 0 0 85 6 47
2018 EG-04 42 58 0 0 0 0 0 100 0 12
2018 EG-06 41 35 18 6 0 0 0 76 6 17
2017 EG 60 21 5 11 3 0 0 82 13 38
2017 EG-06 46 27 13 7 7 0 0 73 13 15
2014 EG 36 32 14 7 11 0 0 68 18 28
2011 EG 30 46 10 8 6 0 0 76 14 50
2011 EG-01 18 73 0 0 9 0 0 91 9 11
2011 EG-04 50 30 0 0 20 0 0 80 20 10
2011 EG-06 30 50 10 10 0 0 0 80 10 10

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 31 29 21 13 6 0 0 60 19 48
2018 EG-04 58 17 25 0 0 0 0 75 0 12
2018 EG-06 18 41 18 12 12 0 0 59 24 17
2017 EG 27 49 16 5 3 0 0 76 8 37
2017 EG-06 14 50 21 7 7 0 0 64 14 14
2014 EG 25 14 29 21 7 4 0 41 30 28
2011 EG 16 30 32 14 8 0 0 46 22 50
2011 EG-01 9 36 36 9 9 0 0 45 18 11
2011 EG-04 20 30 30 20 0 0 0 50 20 10
2011 EG-06 10 30 50 0 10 0 0 40 10 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EG 15 44 42 48
2018 EG-04 8 50 42 12
2018 EG-06 6 41 53 17
2017 EG 26 47 26 38
2017 EG-06 13 53 33 15
2014 EG 43 43 14 28
2011 EG 28 42 30 50
2011 EG-01 45 18 36 11
2011 EG-04 20 40 40 10
2011 EG-06 20 50 30 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EG 20 30 40 0 0 10 10
2014 EG 25 17 33 17 9999 8 12
2011 EG 0 14 57 21 9999 7 14
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 66 30 2 0 2 0 0 96 2 47
2018 EG-04 75 17 8 0 0 0 0 92 0 12
2018 EG-06 75 25 0 0 0 0 0 100 0 16
2017 EG 50 39 3 5 3 0 0 89 8 38
2017 EG-06 54 40 0 0 7 0 0 93 7 15
2014 EG 50 36 14 0 0 0 0 86 0 28
2011 EG 29 53 6 8 4 0 0 82 12 49
2011 EG-01 27 55 9 9 0 0 0 82 9 11
2011 EG-04 30 30 10 20 10 0 0 60 30 10
2011 EG-06 30 50 10 0 10 0 0 80 10 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 45 21 11 0 0 0 68 11 47
2018 EG-04 33 50 17 0 0 0 0 83 0 12
2018 EG-06 24 35 24 18 0 0 0 59 18 17
2017 EG 29 34 16 16 5 0 0 63 21 38
2017 EG-06 20 40 20 13 7 0 0 60 20 15
2014 EG 11 39 29 4 18 0 0 50 21 28
2011 EG 6 56 16 14 8 0 0 62 22 50
2011 EG-01 0 73 9 9 9 0 0 73 18 11
2011 EG-04 0 40 20 40 0 0 0 40 40 10
2011 EG-06 20 40 10 10 20 0 0 60 30 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 6 29 46 13 2 4 0 15 37 48
2018 EG-04 0 17 50 17 0 17 0 20 20 12
2018 EG-06 18 24 35 18 6 0 0 24 41 17
2017 EG 13 21 40 18 8 0 0 26 34 38
2017 EG-06 27 20 27 27 0 0 0 27 47 15
2014 EG 14 29 43 14 0 0 0 14 43 28
2011 EG 14 38 32 6 4 2 4 11 55 50
2011 EG-01 18 27 45 0 0 9 0 0 50 11
2011 EG-04 10 50 30 10 0 0 0 10 60 10
2011 EG-06 20 30 30 10 0 0 10 11 56 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 21 27 29 6 6 0 38 33 48
2018 EG-04 0 8 8 50 8 25 0 78 11 12
2018 EG-06 18 12 41 18 12 0 0 29 29 17
2017 EG 13 11 29 21 21 3 3 45 25 38
2017 EG-06 20 7 27 27 13 7 0 43 28 15
2014 EG 11 32 43 7 4 0 4 11 45 28
2011 EG 12 30 26 14 12 2 4 28 45 50
2011 EG-01 18 36 27 0 9 9 0 10 60 11
2011 EG-04 20 40 30 10 0 0 0 10 60 10
2011 EG-06 10 10 30 20 20 0 10 44 22 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 11 28 38 17 2 4 0 20 40 47
2018 EG-04 8 17 17 42 0 17 0 50 30 12
2018 EG-06 19 25 44 6 6 0 0 13 44 16
2017 EG 21 21 34 5 13 0 5 19 44 38
2017 EG-06 20 33 33 0 7 0 7 7 57 15
2014 EG 39 21 32 7 0 0 0 7 61 28
2011 EG 28 26 22 10 8 2 4 19 57 50
2011 EG-01 9 27 36 9 9 9 0 20 40 11
2011 EG-04 60 30 10 0 0 0 0 0 90 10
2011 EG-06 30 20 30 0 10 0 10 11 56 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 2 8 46 38 4 2 0 43 11 48
2018 EG-04 0 0 42 42 8 8 0 55 0 12
2018 EG-06 6 12 47 35 0 0 0 35 18 17
2017 EG 3 13 34 26 18 3 3 47 17 38
2017 EG-06 0 26 27 27 13 7 0 43 28 15
2014 EG 11 11 39 29 11 0 0 39 21 28
2011 EG 10 10 46 16 12 2 4 30 21 50
2011 EG-01 0 0 64 18 9 9 0 30 0 11
2011 EG-04 30 0 40 10 20 0 0 30 30 10
2011 EG-06 10 0 60 10 10 0 10 22 11 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 23 19 25 6 2 2 33 48 48
2018 EG-04 8 8 17 33 17 8 8 60 20 12
2018 EG-06 18 24 29 24 6 0 0 29 41 17
2017 EG 21 16 37 13 11 0 3 24 38 38
2017 EG-06 27 7 46 13 7 0 0 20 33 15
2014 EG 32 21 39 4 4 0 0 7 54 28
2011 EG 20 30 24 12 8 2 4 21 53 50
2011 EG-01 27 27 18 9 9 9 0 20 60 11
2011 EG-04 30 50 0 20 0 0 0 20 80 10
2011 EG-06 20 10 30 10 20 0 10 33 33 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 19 8 10 33 19 6 4 58 30 48
2018 EG-04 0 8 8 33 17 25 8 75 13 12
2018 EG-06 18 6 12 29 29 0 6 63 25 17
2017 EG 16 16 11 26 18 3 11 52 36 38
2017 EG-06 6 20 13 33 7 7 13 50 33 15
2014 EG 14 25 36 14 11 0 0 25 39 28
2011 EG 10 24 22 22 14 0 6 39 37 49
2011 EG-01 18 27 27 9 9 0 9 20 50 11
2011 EG-04 20 40 10 10 20 0 0 30 60 10
2011 EG-06 10 20 20 30 10 0 10 44 33 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 23 38 19 6 4 0 26 35 48
2018 EG-04 0 25 33 17 17 8 0 36 27 12
2018 EG-06 18 18 41 18 0 6 0 19 38 17
2017 EG 21 13 37 8 13 5 3 23 37 38
2017 EG-06 26 27 27 7 7 7 0 14 57 15
2014 EG 36 25 32 4 4 0 0 7 61 28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 46 31 4 13 6 0 0 77 19 48
2018 EG-04 50 33 8 8 0 0 0 83 8 12
2018 EG-06 53 24 6 12 6 0 0 76 18 17
2017 EG 42 34 11 8 3 3 0 78 11 38
2017 EG-06 40 40 13 0 0 7 0 86 0 15
2014 EG 29 36 4 18 14 0 0 64 32 28

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 47 43 4 2 4 0 0 89 6 47
2018 EG-04 50 42 0 0 8 0 0 92 8 12
2018 EG-06 56 31 13 0 0 0 0 88 0 16
2017 EG 32 45 8 11 3 0 3 78 14 38
2017 EG-06 27 53 13 0 0 0 7 86 0 15
2014 EG 29 43 7 14 7 0 0 71 21 28

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 44 44 4 4 2 2 0 89 6 48
2018 EG-04 58 33 8 0 0 0 0 92 0 12
2018 EG-06 47 41 6 6 0 0 0 88 6 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 48 29 19 2 0 2 0 79 2 48
2018 EG-04 42 25 33 0 0 0 0 67 0 12
2018 EG-06 47 29 18 6 0 0 0 76 6 17
2017 EG 58 26 13 3 0 0 0 84 3 38
2017 EG-06 54 33 13 0 0 0 0 87 0 15
2014 EG 36 36 18 0 0 11 0 80 0 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 48 38 10 4 0 0 0 85 4 48
2018 EG-04 58 25 17 0 0 0 0 83 0 12
2018 EG-06 35 47 12 6 0 0 0 82 6 17
2017 EG 55 32 11 3 0 0 0 87 3 38
2017 EG-06 40 40 13 7 0 0 0 80 7 15
2014 EG 36 29 21 11 0 4 0 67 11 28
2011 EG 28 42 14 10 2 4 0 73 13 50
2011 EG-01 36 45 18 0 0 0 0 82 0 11
2011 EG-04 20 30 10 10 10 20 0 63 25 10
2011 EG-06 30 60 10 0 0 0 0 90 0 10

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 55 34 6 4 0 0 0 89 4 47
2018 EG-04 67 25 8 0 0 0 0 92 0 12
2018 EG-06 53 35 12 0 0 0 0 88 0 17
2017 EG 55 39 5 0 0 0 0 95 0 38
2017 EG-06 54 46 0 0 0 0 0 100 0 15
2014 EG 39 36 11 7 7 0 0 75 14 28
2011 EG 26 52 12 2 8 0 0 78 10 50
2011 EG-01 27 64 0 0 9 0 0 91 9 11
2011 EG-04 20 40 30 0 10 0 0 60 10 10
2011 EG-06 30 60 10 0 0 0 0 90 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 19 38 8 10 10 15 0 66 24 48
2018 EG-04 8 33 8 0 8 42 0 71 14 12
2018 EG-06 18 29 18 18 6 12 0 53 27 17
2017 EG 34 29 11 13 8 5 0 67 22 38
2017 EG-06 27 33 20 0 7 13 0 69 8 15
2014 EG 21 29 21 11 14 4 0 52 26 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 38 46 10 6 0 0 0 83 6 48
2018 EG-04 25 67 0 8 0 0 0 92 8 12
2018 EG-06 47 29 12 12 0 0 0 76 12 17
2017 EG 37 42 8 11 3 0 0 79 13 38
2017 EG-06 40 40 0 20 0 0 0 80 20 15
2014 EG 43 25 14 14 4 0 0 68 18 28
2011 EG 32 36 8 10 12 2 0 69 22 50
2011 EG-01 0 55 18 9 18 0 0 55 27 11
2011 EG-04 40 30 10 20 0 0 0 70 20 10
2011 EG-06 40 20 0 0 30 10 0 67 33 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 38 40 13 10 0 0 0 77 10 48
2018 EG-04 33 50 17 0 0 0 0 83 0 12
2018 EG-06 35 29 18 18 0 0 0 65 18 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 19 36 17 6 15 6 0 59 23 47
2018 EG-04 17 25 33 0 8 17 0 50 10 12
2018 EG-06 24 18 24 12 24 0 0 41 35 17
2017 EG 28 33 5 17 14 3 0 63 32 36
2017 EG-06 21 36 7 21 14 0 0 57 36 14
2014 EG 14 25 21 21 14 4 0 41 37 28
2011 EG 14 26 22 14 16 6 2 43 33 50
2011 EG-01 0 9 45 27 9 9 0 10 40 11
2011 EG-04 20 10 0 30 20 10 10 38 63 10
2011 EG-06 30 10 30 0 20 10 0 44 22 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 19 81 48

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 19 17 19 4 19 0 51 28 48
2018 EG-04 17 17 25 17 0 25 0 44 22 12
2018 EG-06 18 12 24 24 6 18 0 36 36 17
2017 EG 24 24 5 3 13 26 5 69 23 38
2017 EG-06 13 13 7 7 13 33 13 50 37 15
2014 EG 14 14 32 11 11 18 0 35 26 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 33 33 6 17 4 6 0 71 22 48
2018 EG-04 25 50 8 0 8 8 0 82 9 12
2018 EG-06 29 29 6 24 6 6 0 63 31 17
2017 EG 32 26 16 8 5 11 3 67 15 38
2017 EG-06 13 33 20 7 6 13 7 59 16 15
2014 EG 29 25 21 11 7 7 0 58 19 28
2011 EG 26 46 16 8 4 0 0 72 12 50
2011 EG-01 36 45 0 9 9 0 0 82 18 11
2011 EG-04 20 50 20 10 0 0 0 70 10 10
2011 EG-06 10 50 30 10 0 0 0 60 10 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 10 90 48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 17 28 2 6 21 2 53 11 47
2018 EG-04 17 25 25 0 8 25 0 56 11 12
2018 EG-06 29 6 35 6 6 18 0 43 14 17
2017 EG 24 18 8 3 0 37 10 80 5 38
2017 EG-06 13 7 20 7 0 47 7 43 14 15
2014 EG 11 14 36 4 4 29 4 37 11 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 40 26 15 4 4 11 0 74 10 47
2018 EG-04 33 42 8 0 8 8 0 82 9 12
2018 EG-06 35 12 29 0 6 18 0 57 7 17
2017 EG 42 32 8 3 0 13 3 88 3 38
2017 EG-06 27 40 13 7 0 13 0 77 8 15
2014 EG 29 32 22 4 4 11 0 68 8 28
2011 EG 30 50 10 4 0 6 0 85 4 50
2011 EG-01 55 36 0 0 0 9 0 100 0 11
2011 EG-04 20 40 20 10 0 10 0 67 11 10
2011 EG-06 30 60 10 0 0 0 0 90 0 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 63 26 7 2 0 0 2 91 2 46
2018 EG-04 50 42 0 0 0 0 8 100 0 12
2018 EG-06 69 19 13 0 0 0 0 88 0 16
2017 EG 74 18 5 3 0 0 0 92 3 38
2017 EG-06 73 27 0 0 0 0 0 100 0 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 38 40 15 6 2 0 0 77 8 48
2018 EG-04 42 42 17 0 0 0 0 83 0 12
2018 EG-06 47 29 12 12 0 0 0 76 12 17
2017 EG 33 41 11 11 3 3 0 75 14 37
2017 EG-06 14 43 21 14 0 7 0 61 15 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 21 44 21 10 4 0 0 65 15 48
2018 EG-04 33 42 17 8 0 0 0 75 8 12
2018 EG-06 18 29 29 18 6 0 0 47 24 17
2017 EG 24 29 24 8 13 3 0 54 21 38
2017 EG-06 7 20 53 13 0 7 0 29 14 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 15 21 25 19 21 0 0 35 40 48
2018 EG-04 8 33 25 8 25 0 0 42 33 12
2018 EG-06 12 24 12 24 29 0 0 35 53 17
2017 EG 21 26 18 13 21 0 0 47 34 38
2017 EG-06 7 27 20 27 20 0 0 33 47 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 19 17 38 9 17 0 0 36 26 47
2018 EG-04 25 25 42 8 0 0 0 50 8 12
2018 EG-06 24 24 29 6 18 0 0 47 24 17
2017 EG 8 40 21 18 13 0 0 47 31 38
2017 EG-06 7 47 13 13 20 0 0 53 33 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 25 35 23 13 4 0 0 60 17 48
2018 EG-04 33 17 42 8 0 0 0 50 8 12
2018 EG-06 24 53 6 12 6 0 0 76 18 17
2017 EG 35 27 27 3 5 0 3 64 8 37
2017 EG-06 27 7 47 7 6 0 7 36 14 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 13 28 21 13 23 2 0 41 37 47
2018 EG-04 17 33 33 0 8 8 0 55 9 12
2018 EG-06 13 31 25 6 25 0 0 44 31 16
2017 EG 16 29 18 21 16 0 0 45 37 38
2017 EG-06 13 27 27 20 13 0 0 40 33 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 54 25 13 2 2 0 4 83 4 48
2018 EG-04 50 25 8 0 0 0 17 90 0 12
2018 EG-06 65 18 12 6 0 0 0 82 6 17
2017 EG 58 26 11 0 3 3 0 86 3 38
2017 EG-06 47 26 20 0 0 7 0 79 0 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 31 38 19 8 4 0 0 69 13 48
2018 EG-04 50 33 17 0 0 0 0 83 0 12
2018 EG-06 35 35 12 12 6 0 0 71 18 17
2017 EG 29 34 21 13 3 0 0 63 16 38
2017 EG-06 33 26 13 20 7 0 0 60 27 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 23 42 21 13 0 2 0 66 13 48
2018 EG-04 42 25 25 0 0 8 0 73 0 12
2018 EG-06 18 41 18 24 0 0 0 59 24 17
2017 EG 40 21 21 8 8 0 3 62 16 38
2017 EG-06 33 20 26 0 13 0 7 57 14 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 17 46 19 13 6 0 0 63 19 48
2018 EG-04 25 50 17 8 0 0 0 75 8 12
2018 EG-06 29 29 6 24 12 0 0 59 35 17
2017 EG 21 37 24 16 3 0 0 58 18 38
2017 EG-06 13 47 20 20 0 0 0 60 20 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 25 44 21 6 4 0 0 69 10 48
2018 EG-04 50 25 17 8 0 0 0 75 8 12
2018 EG-06 24 35 24 6 12 0 0 59 18 17
2017 EG 40 24 11 16 8 3 0 65 24 38
2017 EG-06 33 27 0 26 7 7 0 64 36 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 32 34 23 6 4 0 0 66 11 47
2018 EG-04 42 33 17 8 0 0 0 75 8 12
2018 EG-06 29 41 12 12 6 0 0 71 18 17
2017 EG 37 29 24 10 0 0 0 66 10 38
2017 EG-06 40 33 20 6 0 0 0 74 6 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 54 31 4 8 2 0 0 85 10 48
2018 EG-04 58 33 0 8 0 0 0 92 8 12
2018 EG-06 53 29 0 18 0 0 0 82 18 17
2017 EG 61 21 11 8 0 0 0 82 8 38
2017 EG-06 60 26 7 7 0 0 0 87 7 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 81 10 4 0 0 0 4 96 0 48
2018 EG-04 75 17 0 0 0 0 8 100 0 12
2018 EG-06 94 0 0 0 0 0 6 100 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 69 13 15 0 2 0 2 83 2 48
2018 EG-04 75 8 0 0 8 0 8 91 9 12
2018 EG-06 65 24 12 0 0 0 0 88 0 17
2017 EG 87 3 0 11 0 0 0 89 11 38
2017 EG-06 93 0 0 7 0 0 0 93 7 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 51 19 17 4 4 0 4 73 9 47
2018 EG-04 50 0 33 0 8 0 8 55 9 12
2018 EG-06 65 29 6 0 0 0 0 94 0 17
2017 EG 40 26 21 11 3 0 0 66 13 38
2017 EG-06 40 33 20 7 0 0 0 73 7 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 55 21 15 2 2 0 4 80 4 47
2018 EG-04 58 17 8 8 0 0 8 82 9 12
2018 EG-06 59 18 18 0 6 0 0 76 6 17
2017 EG 63 18 13 5 0 0 0 82 5 38
2017 EG-06 74 13 13 0 0 0 0 87 0 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 47 15 4 2 2 0 30 88 6 47
2018 EG-04 58 8 0 0 0 0 33 100 0 12
2018 EG-06 47 18 6 6 0 0 24 85 8 17
2017 EG 42 16 11 11 0 0 21 73 13 38
2017 EG-06 46 20 7 7 0 0 20 83 8 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 55 28 11 0 0 0 6 89 0 47
2018 EG-04 67 25 8 0 0 0 0 92 0 12
2018 EG-06 65 12 24 0 0 0 0 76 0 17
2017 EG 50 29 13 3 0 0 5 83 3 38
2017 EG-06 47 27 13 7 0 0 7 79 7 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 74 17 6 0 0 0 2 93 0 47
2018 EG-04 67 25 8 0 0 0 0 92 0 12
2018 EG-06 88 12 0 0 0 0 0 100 0 17
2017 EG 76 18 3 0 0 0 2 97 0 38
2017 EG-06 67 33 0 0 0 0 0 100 0 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 43 37 9 4 0 0 7 86 5 46
2018 EG-04 33 42 17 0 0 0 8 82 0 12
2018 EG-06 53 35 6 6 0 0 0 88 6 17
2017 EG 58 18 16 8 0 0 0 76 8 38
2017 EG-06 67 13 6 13 0 0 0 80 13 15

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 15 40 33 8 4 0 0 54 13 48
2018 EG-04 25 42 25 0 8 0 0 67 8 12
2018 EG-06 12 47 24 18 0 0 0 59 18 17
2017 EG 11 42 26 18 0 3 0 54 19 38
2017 EG-06 7 47 20 20 0 7 0 57 21 15

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 11 21 36 26 6 0 0 32 32 47
2018 EG-04 0 17 42 42 0 0 0 42 17 12
2018 EG-06 18 18 35 12 18 0 0 29 35 17
2017 EG 8 18 39 21 13 0 0 34 26 38
2017 EG-06 0 33 40 20 7 0 0 27 33 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 17 17 25 19 21 2 0 17 83 48
2018 EG-04 17 8 25 17 25 8 0 18 82 12
2018 EG-06 6 35 18 18 24 0 0 6 94 17
2017 EG 24 18 21 8 29 0 0 24 76 38
2017 EG-06 20 7 26 7 40 0 0 20 80 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EG 31 39
2018 EG-06 31 16
2017 EG 35 29
2017 EG-06 58 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EG 49 39
2018 EG-06 50 16
2017 EG 38 29
2017 EG-06 58 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EG 28 39
2018 EG-06 25 16
2017 EG 14 29
2017 EG-06 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EG 64 39
2018 EG-06 81 16
2017 EG 62 29
2017 EG-06 42 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EG 13 39
2018 EG-06 19 16
2017 EG 7 29
2017 EG-06 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EG 41 39
2018 EG-06 38 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EG 21 39
2018 EG-06 19 16
2017 EG 41 29
2017 EG-06 33 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EG 5 16 26 26 0 26 38
2018 EG-06 13 13 25 19 0 31 16
2017 EG 3 38 17 14 0 28 29
2017 EG-06 0 25 17 16 0 42 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 18 82 39
2018 EG-06 13 88 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 25 23 21 10 10 0 10 53 23 48
2018 EG-04 17 33 17 8 8 0 17 60 20 12
2018 EG-06 24 24 18 18 18 0 0 47 35 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 10 21 10 28 26 3 3 32 57 39
2018 EG-06 6 19 0 31 31 6 6 29 71 16
2017 EG 17 7 17 21 28 0 10 27 54 29
2017 EG-06 25 0 0 25 42 0 8 27 73 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EG 5 10 5 15 59 3 3 16 78 39
2018 EG-06 0 13 0 19 56 6 6 14 86 16
2017 EG 0 10 14 10 62 3 0 11 75 29
2017 EG-06 0 17 0 8 75 0 0 17 83 12
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