2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 41 11 7 4 0 0 77 11 1622
2018 CR-03 26 52 9 0 13 0 0 78 13 23
2018 CR-04 33 41 12 9 5 0 0 74 14 703
2018 CR-05 39 40 11 6 4 0 0 80 10 843
2017 CR 37 43 9 7 4 0 0 80 10 1805
2017 CR-03 31 47 6 3 9 3 0 81 13 32
2017 CR-04 31 44 12 8 5 0 0 75 13 806
2017 CR-05 41 43 7 6 3 0 0 84 9 946
2014 CR 37 43 10 6 4 0 0 80 10 1772
2014 CR-03 36 47 10 2 5 0 0 83 7 83
2014 CR-04 35 41 11 8 5 0 0 76 13 880
2014 CR-05 41 44 8 5 3 0 0 85 7 790
2011 CR 39 41 10 6 4 0 0 80 10 2150
2011 CR-01 33 58 8 0 0 0 0 92 0 12
2011 CR-02 50 30 0 20 0 0 0 80 20 10
2011 CR-03 33 31 16 10 9 0 0 65 19 105
2011 CR-04 35 42 11 7 5 0 0 77 11 1214
2011 CR-05 44 42 7 5 2 0 0 86 6 796
2008 CR 40 38 11 7 4 0 0 78 12 1963
2008 CR-03 32 32 19 10 7 0 1 64 17 135
2008 CR-04 41 38 10 6 4 0 0 79 11 1481
2008 CR-05 40 37 10 10 3 0 0 77 13 333

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 36 13 10 7 0 0 70 17 1629
2018 CR-03 30 48 9 9 4 0 0 78 13 23
2018 CR-04 34 36 13 11 6 0 0 70 17 708
2018 CR-05 34 35 13 9 8 0 0 70 17 845
2017 CR 36 35 12 10 7 0 0 71 17 1801
2017 CR-03 56 16 16 6 6 0 0 72 13 32
2017 CR-04 35 36 13 9 6 0 0 71 16 805
2017 CR-05 36 34 11 11 7 0 0 71 18 943

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 31 8 2 2 0 0 89 4 1613
2018 CR-03 65 22 0 0 13 0 0 87 13 23
2018 CR-04 55 31 10 3 1 0 0 86 4 705
2018 CR-05 60 31 7 2 1 0 0 90 3 831
2017 CR 61 29 7 2 1 0 0 90 3 1799
2017 CR-03 66 25 3 3 3 0 0 91 6 32
2017 CR-04 55 32 9 3 2 0 0 87 5 805
2017 CR-05 65 27 5 1 1 0 0 92 2 941
2014 CR 70 23 5 1 1 0 0 92 2 1771
2014 CR-03 67 24 7 0 1 0 0 91 1 82
2014 CR-04 65 25 6 2 1 0 0 91 3 880
2014 CR-05 75 20 4 1 0 0 0 95 1 790
2011 CR 68 25 5 2 1 0 0 92 2 2163
2011 CR-01 67 33 0 0 0 0 0 100 0 12
2011 CR-02 50 40 10 0 0 0 0 90 0 10
2011 CR-03 59 29 7 3 2 0 0 88 5 108
2011 CR-04 65 26 6 2 1 0 0 91 3 1220
2011 CR-05 73 22 4 1 0 0 0 95 1 800

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 38 10 5 3 0 0 82 8 1630
2018 CR-03 39 48 4 4 4 0 0 87 9 23
2018 CR-04 41 37 11 7 3 0 0 79 10 707
2018 CR-05 47 38 10 3 3 0 0 84 6 847
2017 CR 47 37 8 5 3 0 0 84 7 1801
2017 CR-03 63 22 3 9 3 0 0 84 13 32
2017 CR-04 44 37 11 6 3 0 0 81 9 804
2017 CR-05 50 37 7 4 2 0 0 87 6 944
2014 CR 48 37 8 5 3 0 0 85 7 1771
2014 CR-03 53 34 8 2 1 0 1 88 4 83
2014 CR-04 45 36 9 6 3 0 0 81 9 879
2014 CR-05 51 38 5 3 2 0 0 89 6 790
2011 CR 46 38 9 4 2 0 0 84 7 2158
2011 CR-01 50 42 8 0 0 0 0 92 0 12
2011 CR-02 50 30 10 0 10 0 0 80 10 10
2011 CR-03 39 35 9 10 7 0 0 74 17 106
2011 CR-04 43 40 10 5 3 0 0 83 7 1217
2011 CR-05 51 37 7 4 1 0 0 88 5 800
2008 CR 47 38 7 6 3 0 0 85 8 1980
2008 CR-03 40 35 10 9 4 0 1 76 14 137
2008 CR-04 48 38 6 5 3 0 0 86 7 1491
2008 CR-05 46 36 8 8 2 0 0 82 10 338

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 31 17 8 5 1 0 70 13 1626
2018 CR-03 48 22 13 9 4 4 0 73 14 23
2018 CR-04 39 30 17 8 6 1 0 69 14 707
2018 CR-05 38 31 17 8 5 1 0 70 13 843
2017 CR 39 32 14 8 5 0 0 72 14 1802
2017 CR-03 56 22 6 9 6 0 0 78 16 32
2017 CR-04 40 33 15 7 5 0 0 73 12 806
2017 CR-05 38 33 13 10 6 0 0 71 16 943
2014 CR 38 36 13 7 4 1 0 75 12 1772
2014 CR-03 53 33 8 1 1 2 1 89 3 83
2014 CR-04 39 35 12 8 5 1 1 75 13 880
2014 CR-05 37 38 14 7 4 0 0 75 11 790
2011 CR 36 34 16 9 5 1 0 70 14 2157
2011 CR-01 42 33 17 8 0 0 0 75 8 12
2011 CR-02 30 20 20 30 0 0 0 50 30 10
2011 CR-03 30 29 25 9 5 1 1 60 14 107
2011 CR-04 36 33 15 9 6 1 0 69 15 1218
2011 CR-05 37 36 15 7 4 1 0 74 12 798

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 33 16 8 5 0 0 72 13 1609
2018 CR-03 43 30 9 9 4 4 0 77 14 23
2018 CR-04 37 34 16 8 5 0 0 71 13 700
2018 CR-05 38 33 16 8 5 0 0 71 13 833
2017 CR 40 34 13 9 4 0 0 74 13 1806
2017 CR-03 56 22 9 3 9 0 0 78 13 32
2017 CR-04 40 34 13 8 4 0 0 75 12 807
2017 CR-05 39 34 12 10 4 0 0 73 15 946
2014 CR 38 38 13 7 4 0 0 76 11 1772
2014 CR-03 49 36 10 1 1 1 1 88 2 83
2014 CR-04 39 35 12 9 4 0 0 75 13 879
2014 CR-05 36 41 13 7 3 0 0 77 10 791
2011 CR 36 37 14 9 5 0 0 73 14 2153
2011 CR-01 42 25 25 0 8 0 0 67 8 12
2011 CR-02 40 0 40 20 0 0 0 40 20 10
2011 CR-03 27 39 20 7 6 0 1 66 13 108
2011 CR-04 35 36 14 10 5 0 0 71 15 1216
2011 CR-05 37 39 12 8 4 0 0 76 12 796
2008 CR 37 39 12 8 5 0 0 76 13 1981
2008 CR-03 38 32 15 6 8 0 1 71 14 137
2008 CR-04 38 38 11 8 5 0 0 77 12 1495
2008 CR-05 30 42 13 8 6 1 0 72 14 335

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 25 17 10 7 2 1 64 18 1624
2018 CR-03 43 17 13 4 9 9 4 70 15 23
2018 CR-04 36 24 18 11 9 2 0 62 20 707
2018 CR-05 38 26 17 10 7 2 1 66 17 841
2017 CR 40 24 16 9 7 4 0 67 17 1798
2017 CR-03 58 16 13 3 10 0 0 74 13 31
2017 CR-04 37 24 16 10 7 4 0 65 18 804
2017 CR-05 41 24 15 9 7 3 1 68 17 942
2014 CR 42 25 14 9 7 3 1 69 17 1773
2014 CR-03 43 25 13 6 8 2 1 71 15 83
2014 CR-04 41 25 14 9 7 3 1 69 17 880
2014 CR-05 42 25 14 10 6 3 0 69 17 791
2011 CR 38 25 14 11 9 3 0 65 20 2155
2011 CR-01 67 8 17 0 8 0 0 75 8 12
2011 CR-02 30 30 20 10 10 0 0 60 20 10
2011 CR-03 25 30 13 13 15 4 1 57 29 108
2011 CR-04 36 25 15 12 10 3 0 62 22 1216
2011 CR-05 42 24 14 10 6 4 0 70 16 797
2008 CR 35 27 14 11 8 5 1 65 20 1983
2008 CR-03 27 20 16 16 14 6 1 51 32 137
2008 CR-04 37 27 14 10 8 5 1 67 19 1497
2008 CR-05 32 28 15 12 7 4 0 64 20 335
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 27 12 7 6 2 1 75 13 1620
2018 CR-03 48 30 0 9 9 4 0 82 18 23
2018 CR-04 47 29 10 7 6 1 1 77 13 706
2018 CR-05 45 25 14 7 6 2 1 72 13 840
2017 CR 48 27 11 7 5 2 1 76 12 1808
2017 CR-03 53 31 6 3 6 0 0 84 9 32
2017 CR-04 50 25 11 7 4 2 0 77 11 808
2017 CR-05 45 29 11 7 6 2 1 76 14 947
2014 CR 46 30 11 6 4 2 1 78 11 1771
2014 CR-03 57 30 12 0 0 0 1 88 0 83
2014 CR-04 45 30 12 6 4 3 1 77 11 878
2014 CR-05 47 29 11 6 5 2 1 78 12 791
2011 CR 44 30 11 7 5 2 1 76 13 2162
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 60 20 10 0 0 0 10 89 0 10
2011 CR-03 35 37 14 7 7 1 0 73 13 107
2011 CR-04 45 29 11 7 6 3 1 76 13 1219
2011 CR-05 43 30 12 7 5 2 1 75 13 801
2008 CR 41 29 11 8 8 3 1 73 16 1982
2008 CR-03 37 26 19 4 8 5 1 67 12 137
2008 CR-04 42 29 10 9 8 3 0 73 17 1493
2008 CR-05 38 34 10 7 7 3 1 75 15 338

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 30 12 10 5 1 1 72 16 1615
2018 CR-03 48 26 4 13 4 0 4 77 18 23
2018 CR-04 43 29 10 10 5 1 1 74 15 702
2018 CR-05 39 30 13 11 5 1 1 70 16 838
2017 CR 44 29 10 9 6 1 0 75 16 1807
2017 CR-03 53 28 6 9 3 0 0 81 13 32
2017 CR-04 44 30 11 8 6 1 0 75 14 807
2017 CR-05 44 28 9 10 7 1 1 73 18 947
2014 CR 43 31 12 7 6 1 1 75 13 1773
2014 CR-03 52 28 19 0 0 0 1 80 0 83
2014 CR-04 42 31 11 8 6 1 1 75 14 880
2014 CR-05 44 31 11 7 6 1 0 75 13 791
2011 CR 41 32 11 9 7 1 1 73 16 2155
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 60 10 10 10 0 0 10 78 11 10
2011 CR-03 38 32 13 7 6 2 1 72 14 108
2011 CR-04 40 32 12 9 7 1 1 72 16 1214
2011 CR-05 42 31 10 8 7 1 0 74 16 799
2008 CR 37 32 10 11 9 1 0 70 20 1981
2008 CR-03 31 36 13 10 8 1 0 68 19 137
2008 CR-04 37 32 10 11 9 1 0 70 20 1493
2008 CR-05 37 32 12 9 9 1 0 70 18 337

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 26 12 6 6 0 1 76 12 1624
2018 CR-03 57 22 13 0 9 0 0 78 9 23
2018 CR-04 50 28 10 6 6 0 1 79 11 705
2018 CR-05 47 25 14 7 6 0 1 72 13 843
2017 CR 54 24 10 5 6 0 0 79 12 1805
2017 CR-03 63 19 6 6 6 0 0 81 13 32
2017 CR-04 54 25 10 5 6 0 0 79 11 807
2017 CR-05 54 24 10 5 7 0 0 78 12 945
2014 CR 54 25 9 6 5 0 0 80 11 1772
2014 CR-03 57 30 6 4 1 0 2 89 5 83
2014 CR-04 53 26 10 7 5 0 0 79 11 880
2014 CR-05 56 23 9 6 5 1 0 80 11 790

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 32 17 8 5 4 1 68 14 1630
2018 CR-03 43 29 10 14 5 0 0 71 19 21
2018 CR-04 34 32 17 7 5 5 0 69 13 709
2018 CR-05 31 32 18 9 6 4 1 66 15 846
2017 CR 36 31 15 8 5 5 1 71 13 1805
2017 CR-03 41 19 16 9 3 9 3 68 14 32
2017 CR-04 37 31 14 8 4 6 1 73 12 808
2017 CR-05 35 31 15 8 6 4 1 69 15 944
2014 CR 32 33 17 8 4 5 1 70 13 1771
2014 CR-03 41 35 12 5 1 4 1 81 6 82
2014 CR-04 35 32 15 8 4 6 1 71 13 879
2014 CR-05 29 35 18 7 5 4 1 68 13 791
2011 CR 27 32 18 10 7 4 1 62 18 2155
2011 CR-01 25 33 33 0 0 8 0 64 0 12
2011 CR-02 50 20 10 10 10 0 0 70 20 10
2011 CR-03 24 30 27 8 6 5 1 57 14 106
2011 CR-04 27 32 18 10 8 5 1 62 19 1218
2011 CR-05 27 33 18 11 7 3 0 63 19 796

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 18 11 8 2 1 63 19 1628
2018 CR-03 38 38 5 10 10 0 0 76 19 21
2018 CR-04 34 28 17 9 9 3 0 64 19 708
2018 CR-05 27 32 20 12 7 2 1 60 19 845
2017 CR 32 32 15 11 7 3 1 66 18 1804
2017 CR-03 41 25 13 9 6 6 0 70 17 32
2017 CR-04 34 30 16 11 5 3 1 67 17 806
2017 CR-05 30 33 15 11 8 2 1 65 20 945
2014 CR 29 33 17 12 6 2 1 64 19 1770
2014 CR-03 45 38 6 5 2 2 1 86 8 82
2014 CR-04 31 32 17 10 7 2 0 65 18 879
2014 CR-05 26 34 16 14 7 2 1 62 21 790
2011 CR 27 32 17 12 9 3 0 61 21 2151
2011 CR-01 25 33 25 8 8 0 0 58 17 12
2011 CR-02 40 0 40 0 20 0 0 40 20 10
2011 CR-03 23 37 19 7 9 5 0 64 17 107
2011 CR-04 27 32 17 12 9 3 0 61 21 1211
2011 CR-05 27 32 16 14 8 3 0 61 23 798
2008 CR 29 35 14 10 9 3 0 66 19 1983
2008 CR-03 25 39 17 4 9 4 1 68 14 137
2008 CR-04 31 34 13 10 8 3 0 67 19 1494
2008 CR-05 22 37 15 13 10 3 0 61 23 338

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 29 21 12 8 5 1 57 21 1623
2018 CR-03 29 48 10 10 5 0 0 76 14 21
2018 CR-04 27 29 20 12 8 5 0 58 21 708
2018 CR-05 22 30 23 13 8 4 1 54 22 840
2017 CR 25 30 19 13 8 5 1 58 21 1797
2017 CR-03 38 25 16 6 9 6 0 67 17 32
2017 CR-04 25 29 20 12 6 6 1 59 20 802
2017 CR-05 24 30 19 14 9 4 1 57 23 942
2014 CR 23 29 19 16 7 5 1 55 25 1771
2014 CR-03 30 32 15 11 2 9 1 69 15 82
2014 CR-04 24 27 19 15 8 6 1 55 24 880
2014 CR-05 21 30 19 17 7 4 1 54 26 790
2011 CR 19 34 19 15 8 5 0 55 24 2154
2011 CR-01 33 42 17 0 8 0 0 75 8 12
2011 CR-02 20 20 20 30 10 0 0 40 40 10
2011 CR-03 12 42 22 9 8 6 1 57 19 108
2011 CR-04 18 33 20 15 8 5 0 54 24 1215
2011 CR-05 20 34 18 16 9 4 0 56 26 797
2008 CR 19 33 17 16 8 6 0 56 26 1981
2008 CR-03 18 36 20 10 7 7 1 60 18 137
2008 CR-04 20 33 16 17 8 6 0 57 27 1492
2008 CR-05 13 36 20 17 9 4 0 51 28 338

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 29 18 16 11 3 1 53 28 1621
2018 CR-03 29 24 19 24 5 0 0 52 29 21
2018 CR-04 23 29 16 16 11 4 0 54 29 704
2018 CR-05 20 29 19 16 11 3 1 51 29 842
2017 CR 23 28 18 17 10 4 0 54 28 1805
2017 CR-03 34 31 9 13 6 6 0 70 20 32
2017 CR-04 25 26 19 16 9 4 0 54 26 806
2017 CR-05 22 30 17 18 10 3 1 54 29 946
2014 CR 21 31 16 18 10 3 1 54 29 1770
2014 CR-03 33 34 11 13 2 5 1 71 17 82
2014 CR-04 22 30 16 18 10 3 0 54 29 880
2014 CR-05 20 32 17 19 10 2 1 53 30 789
2011 CR 17 35 17 17 10 3 0 54 28 2154
2011 CR-01 8 50 17 25 0 0 0 58 25 12
2011 CR-02 10 30 20 30 10 0 0 40 40 10
2011 CR-03 17 32 18 19 8 6 0 52 29 108
2011 CR-04 16 35 19 16 10 4 0 53 27 1213
2011 CR-05 19 35 14 19 11 2 0 55 30 799
2008 CR 21 37 13 18 9 2 0 59 27 1982
2008 CR-03 14 41 16 19 9 1 0 56 28 137
2008 CR-04 22 36 13 18 8 2 0 60 27 1493
2008 CR-05 16 36 16 22 9 1 0 53 31 338
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 34 16 11 9 0 0 64 20 1625
2018 CR-03 30 52 4 4 9 0 0 83 13 23
2018 CR-04 32 35 13 12 8 0 0 67 20 703
2018 CR-05 29 33 18 11 10 0 0 61 21 845
2017 CR 32 33 13 12 8 0 0 66 20 1805
2017 CR-03 38 34 13 9 6 0 0 72 16 32
2017 CR-04 30 35 14 13 7 0 1 66 20 807
2017 CR-05 34 32 13 11 9 0 0 67 21 945
2014 CR 29 38 13 13 7 0 0 68 20 1771
2014 CR-03 31 47 13 6 2 0 0 78 8 83
2014 CR-04 31 36 13 12 7 0 0 68 19 879
2014 CR-05 28 39 12 14 7 0 0 67 21 790
2011 CR 28 39 13 12 7 0 0 68 19 2158
2011 CR-01 17 67 0 17 0 0 0 83 17 12
2011 CR-02 40 30 0 30 0 0 0 70 30 10
2011 CR-03 20 38 14 18 10 0 0 58 28 108
2011 CR-04 29 38 14 11 7 1 0 68 18 1217
2011 CR-05 28 41 13 11 7 0 0 69 18 798

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 41 14 9 4 0 0 74 12 1626
2018 CR-03 32 50 9 0 9 0 0 82 9 22
2018 CR-04 35 38 14 10 3 0 0 73 13 706
2018 CR-05 31 42 13 9 4 0 0 74 13 844
2017 CR 36 40 11 9 3 0 0 76 13 1806
2017 CR-03 59 28 6 3 0 3 0 90 3 32
2017 CR-04 34 41 13 10 3 0 0 75 12 807
2017 CR-05 37 40 10 10 4 0 0 77 14 946

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 21 21 20 15 10 2 38 39 1627
2018 CR-03 26 22 17 9 13 13 0 55 25 23
2018 CR-04 14 18 22 18 13 13 2 38 37 705
2018 CR-05 11 23 20 20 16 7 2 38 40 846
2017 CR 13 20 17 18 14 15 3 41 39 1806
2017 CR-03 16 19 19 19 9 16 3 42 35 32
2017 CR-04 14 19 17 17 13 18 3 41 37 806
2017 CR-05 13 21 17 18 16 13 3 40 40 947
2014 CR 13 22 18 18 14 12 2 41 38 1770
2014 CR-03 17 27 20 12 7 16 1 52 23 83
2014 CR-04 14 20 19 16 14 14 2 42 36 877
2014 CR-05 12 24 17 21 15 9 2 40 41 791

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 31 13 10 5 0 1 71 16 1621
2018 CR-03 45 27 9 14 5 0 0 73 18 22
2018 CR-04 41 31 11 10 6 0 1 73 16 703
2018 CR-05 38 31 14 10 6 0 0 69 16 843
2017 CR 41 32 11 9 6 1 1 74 15 1804
2017 CR-03 56 19 9 13 3 0 0 75 16 32
2017 CR-04 40 34 12 9 4 1 1 75 13 804
2017 CR-05 41 31 11 9 7 1 1 73 16 947
2014 CR 42 32 10 8 6 1 1 76 14 1772
2014 CR-03 49 35 10 4 0 1 1 86 4 83
2014 CR-04 41 32 11 9 6 1 1 74 15 880
2014 CR-05 44 32 9 7 6 1 0 77 14 790
2011 CR 38 34 12 8 6 1 1 73 14 2161
2011 CR-01 58 25 8 0 8 0 0 83 8 12
2011 CR-02 20 50 10 10 0 0 10 78 11 10
2011 CR-03 32 36 18 7 7 0 0 67 15 107
2011 CR-04 37 34 12 8 6 1 1 73 14 1219
2011 CR-05 40 34 12 9 5 1 0 74 13 800
2008 CR 35 33 12 9 9 1 0 69 19 1983
2008 CR-03 36 34 12 7 9 1 0 72 16 137
2008 CR-04 35 33 12 9 9 1 0 69 19 1494
2008 CR-05 35 33 13 9 10 0 0 68 19 338

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 40 3 17 9 6 0 70 27 35
2018 CR-05 27 33 3 20 10 7 0 64 32 30
2017 CR 23 42 13 13 10 0 0 65 23 31
2017 CR-05 22 39 13 13 13 0 0 61 26 23
2014 CR 27 41 13 9 9 0 0 68 19 53
2014 CR-05 24 39 16 11 11 0 0 63 21 38

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 46 8 14 5 0 1 72 19 1635
2018 CR-03 43 30 4 13 4 4 0 77 18 23
2018 CR-04 31 42 8 14 4 0 1 74 19 709
2018 CR-05 21 50 9 14 6 0 1 71 20 849
2017 CR 31 37 9 16 6 0 0 68 23 1807
2017 CR-03 47 31 3 16 3 0 0 78 19 32
2017 CR-04 33 35 10 15 6 0 0 69 21 806
2017 CR-05 28 38 9 17 7 0 0 66 25 948
2014 CR 30 41 9 13 6 0 0 71 19 1772
2014 CR-03 47 42 7 4 0 0 0 89 4 83
2014 CR-04 31 37 10 15 6 0 0 69 21 880
2014 CR-05 28 44 8 13 6 0 0 73 19 791
2011 CR 30 40 10 13 6 0 0 70 19 2151
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 30 30 0 30 0 0 10 67 33 10
2011 CR-03 30 39 14 12 5 1 0 69 17 108
2011 CR-04 29 39 11 14 7 0 0 68 21 1215
2011 CR-05 31 43 9 12 5 0 0 74 17 793
2008 CR 26 42 10 14 6 0 0 69 21 1985
2008 CR-03 26 47 10 11 4 1 1 74 16 137
2008 CR-04 27 41 10 14 6 0 0 69 21 1497
2008 CR-05 21 45 11 15 7 0 0 67 22 337

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 39 14 8 4 0 0 75 11 1626
2018 CR-03 26 43 17 0 9 0 4 73 9 23
2018 CR-04 30 41 14 10 5 0 0 70 15 706
2018 CR-05 40 37 14 6 3 0 0 78 9 844
2017 CR 39 37 12 8 4 0 0 76 12 1806
2017 CR-03 41 31 3 6 16 3 0 74 23 32
2017 CR-04 33 38 14 9 6 0 0 71 15 808
2017 CR-05 45 36 10 7 3 0 0 81 9 945
2014 CR 38 39 11 7 4 0 0 77 11 1773
2014 CR-03 31 41 17 4 7 0 0 72 11 83
2014 CR-04 34 38 12 11 5 0 0 72 16 880
2014 CR-05 44 40 9 4 3 0 0 84 7 791
2011 CR 41 36 12 7 4 0 0 77 11 2161
2011 CR-01 58 33 8 0 0 0 0 92 0 12
2011 CR-02 30 40 20 0 10 0 0 70 10 10
2011 CR-03 31 32 17 10 9 0 0 64 19 108
2011 CR-04 37 37 13 8 5 0 0 74 13 1219
2011 CR-05 48 35 9 6 2 0 0 84 7 799
2008 CR 36 40 11 8 5 0 0 76 13 1981
2008 CR-03 26 39 16 9 9 0 0 65 19 137
2008 CR-04 37 40 11 8 4 0 0 77 12 1493
2008 CR-05 34 43 9 9 5 0 0 77 13 337

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 38 10 7 5 0 0 78 12 1623
2018 CR-03 26 35 26 4 9 0 0 61 13 23
2018 CR-04 33 39 12 9 7 0 0 72 16 702
2018 CR-05 46 37 8 6 3 0 0 83 9 845
2017 CR 44 35 8 9 5 0 0 79 13 1802
2017 CR-03 31 41 3 13 13 0 0 72 25 32
2017 CR-04 38 34 10 12 6 0 0 72 17 803
2017 CR-05 50 35 7 6 3 0 0 84 9 946
2014 CR 42 38 7 7 4 0 0 81 12 1771
2014 CR-03 35 41 10 6 7 0 1 77 13 83
2014 CR-04 39 37 9 9 6 0 0 76 15 880
2014 CR-05 48 39 5 6 2 0 0 87 8 789
2011 CR 41 38 8 7 5 0 0 80 12 2158
2011 CR-01 58 25 17 0 0 0 0 83 0 12
2011 CR-02 40 50 10 0 0 0 0 90 0 10
2011 CR-03 28 37 17 10 8 0 0 65 19 108
2011 CR-04 36 40 9 8 7 0 0 76 15 1216
2011 CR-05 52 37 6 4 2 0 0 89 6 799
2008 CR 41 38 8 8 5 0 0 79 13 1985
2008 CR-03 28 37 11 14 8 1 0 67 22 137
2008 CR-04 42 38 8 7 5 0 0 79 12 1496
2008 CR-05 43 41 6 7 4 0 0 84 10 338

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 30 20 12 10 2 1 57 22 1620
2018 CR-03 27 32 14 14 5 9 0 65 20 22
2018 CR-04 26 30 17 13 11 3 1 58 24 707
2018 CR-05 24 31 21 11 10 2 1 56 22 837
2017 CR 29 32 15 11 9 3 1 64 20 1802
2017 CR-03 38 28 19 3 9 3 0 68 13 32
2017 CR-04 29 32 14 12 8 4 1 64 21 804
2017 CR-05 29 33 15 10 9 2 1 64 20 945
2014 CR 27 32 14 13 10 3 1 61 24 1772
2014 CR-03 29 40 8 11 6 5 1 73 18 83
2014 CR-04 27 30 13 15 11 3 1 59 27 880
2014 CR-05 27 33 15 12 9 2 2 63 21 790
2011 CR 26 32 15 13 11 2 1 59 25 2155
2011 CR-01 25 50 17 8 0 0 0 75 8 12
2011 CR-02 30 30 0 30 0 0 10 67 33 10
2011 CR-03 15 36 14 16 18 2 0 52 34 108
2011 CR-04 25 32 15 13 12 2 0 58 26 1214
2011 CR-05 28 32 16 13 9 2 1 62 22 798
2008 CR 20 34 16 15 12 3 0 56 27 1982
2008 CR-03 19 30 22 12 9 7 1 53 23 137
2008 CR-04 20 35 16 14 12 3 0 57 27 1494
2008 CR-05 19 34 16 17 14 1 0 53 31 337

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 20 19 17 22 3 5 37 42 1632
2018 CR-03 22 17 26 9 13 9 4 45 25 23
2018 CR-04 16 22 19 16 22 2 3 40 40 710
2018 CR-05 12 19 20 19 22 3 6 34 44 846
2017 CR 17 22 15 17 20 3 5 43 40 1805
2017 CR-03 22 31 9 13 9 6 9 63 26 32
2017 CR-04 18 24 14 18 20 3 4 45 40 806
2017 CR-05 16 21 17 16 20 4 7 41 40 946
2014 CR 14 21 17 17 23 3 5 38 44 1772
2014 CR-03 24 22 19 14 10 8 2 51 27 83
2014 CR-04 16 21 15 17 25 2 3 39 45 880
2014 CR-05 11 21 18 17 23 3 7 36 44 790
2011 CR 12 22 16 18 26 2 4 36 48 2155
2011 CR-01 8 8 42 8 8 8 17 22 22 12
2011 CR-02 10 30 0 20 30 0 10 44 56 10
2011 CR-03 19 20 12 14 31 2 2 40 47 108
2011 CR-04 12 23 14 19 28 2 4 36 49 1216
2011 CR-05 11 20 18 18 24 4 6 34 46 796
2008 CR 11 25 14 18 26 2 3 39 47 1974
2008 CR-03 14 25 18 16 21 4 1 41 40 136
2008 CR-04 12 27 14 17 25 2 3 41 45 1489
2008 CR-05 9 21 12 19 34 1 3 31 56 335

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 37 15 12 7 0 1 65 20 1624
2018 CR-03 26 48 4 13 9 0 0 74 22 23
2018 CR-04 29 35 16 12 7 0 1 65 19 703
2018 CR-05 27 37 13 13 8 1 0 65 22 845
2017 CR 32 38 12 11 6 0 1 71 17 1793
2017 CR-03 44 28 3 13 13 0 0 72 25 32
2017 CR-04 31 39 14 10 5 0 1 71 15 801
2017 CR-05 33 37 10 12 7 0 0 71 19 939
2014 CR 25 43 13 11 7 1 0 69 18 1772
2014 CR-03 25 42 22 5 4 1 1 69 9 83
2014 CR-04 26 41 13 11 7 1 1 68 19 880
2014 CR-05 25 45 12 11 7 1 0 70 18 790
2011 CR 33 38 12 10 6 1 1 72 17 2160
2011 CR-01 8 67 25 0 0 0 0 75 0 12
2011 CR-02 30 40 10 10 10 0 0 70 20 10
2011 CR-03 22 32 19 12 11 4 0 56 24 107
2011 CR-04 32 39 12 9 7 0 1 72 16 1218
2011 CR-05 36 37 10 12 5 0 0 73 17 800

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 32 17 10 6 0 1 66 17 1611
2018 CR-03 23 45 14 9 9 0 0 68 18 22
2018 CR-04 34 31 17 11 6 0 1 66 17 700
2018 CR-05 34 31 18 9 7 0 0 66 16 837
2017 CR 37 34 14 8 6 0 1 72 14 1801
2017 CR-03 44 22 9 13 13 0 0 66 25 32
2017 CR-04 37 35 14 8 5 0 1 73 13 805
2017 CR-05 37 33 14 9 6 0 1 70 15 943
2014 CR 34 38 14 8 5 0 0 72 14 1771
2014 CR-03 24 43 18 11 1 1 1 69 12 83
2014 CR-04 35 36 14 9 5 0 0 72 14 879
2014 CR-05 35 39 13 8 5 0 0 74 13 790

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 35 16 7 5 0 0 72 12 1631
2018 CR-03 35 43 13 0 9 0 0 78 9 23
2018 CR-04 37 37 15 6 4 0 1 75 11 709
2018 CR-05 35 33 16 8 6 0 0 69 14 845
2017 CR 40 34 13 8 5 0 0 74 13 1799
2017 CR-03 53 22 6 9 6 3 0 77 16 32
2017 CR-04 39 34 15 6 4 0 0 74 11 803
2017 CR-05 40 34 11 10 5 0 0 74 15 943
2014 CR 37 37 13 8 4 0 0 75 12 1772
2014 CR-03 42 40 16 1 1 0 0 82 2 83
2014 CR-04 37 36 13 9 4 1 0 74 13 880
2014 CR-05 37 39 12 7 4 0 0 76 11 790
2011 CR 44 36 11 6 3 1 0 81 8 2155
2011 CR-01 42 33 8 17 0 0 0 75 17 12
2011 CR-02 40 30 10 10 0 0 10 78 11 10
2011 CR-03 41 34 17 4 3 1 1 76 7 107
2011 CR-04 43 37 11 6 2 1 0 80 8 1215
2011 CR-05 45 36 9 6 3 1 0 82 9 799

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 36 23 9 7 3 1 59 17 1624
2018 CR-03 30 30 17 9 4 9 0 67 14 23
2018 CR-04 21 35 23 10 7 4 1 58 18 707
2018 CR-05 21 37 23 9 7 3 0 59 17 842
2017 CR 25 37 18 9 6 4 1 65 16 1800
2017 CR-03 47 19 16 6 6 3 3 70 13 32
2017 CR-04 23 40 19 7 5 5 1 66 14 804
2017 CR-05 25 36 18 10 7 3 0 64 18 943

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 29 10 6 3 0 1 81 9 1629
2018 CR-03 26 39 13 9 9 0 4 68 18 23
2018 CR-04 53 29 8 5 3 0 1 83 9 705
2018 CR-05 49 30 11 7 2 0 1 79 9 847
2017 CR 50 31 8 7 3 0 0 82 10 1804
2017 CR-03 59 22 6 13 0 0 0 81 13 32
2017 CR-04 52 30 9 5 3 0 1 83 8 807
2017 CR-05 49 32 7 8 4 0 0 81 12 944
2014 CR 49 32 10 6 3 0 0 81 9 1770
2014 CR-03 43 40 12 4 1 0 0 83 5 83
2014 CR-04 51 31 9 6 3 0 1 82 8 879
2014 CR-05 47 32 10 6 4 0 0 80 10 789
2011 CR 49 32 9 6 4 0 1 81 10 2156
2011 CR-01 25 50 0 8 17 0 0 75 25 12
2011 CR-02 50 30 20 0 0 0 0 80 0 10
2011 CR-03 39 26 19 9 7 0 0 65 16 106
2011 CR-04 50 31 9 6 3 0 1 82 9 1215
2011 CR-05 48 33 9 7 4 0 0 81 10 800

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 28 16 8 5 0 1 71 13 1633
2018 CR-03 65 17 13 4 0 0 0 83 4 23
2018 CR-04 50 28 13 4 4 0 1 79 8 708
2018 CR-05 35 30 18 10 6 0 0 65 17 848
2017 CR 39 32 15 7 5 0 2 72 12 1808
2017 CR-03 75 9 6 6 0 0 3 87 6 32
2017 CR-04 45 34 12 4 2 0 2 81 7 807
2017 CR-05 32 31 19 10 7 0 1 64 18 948
2014 CR 33 32 17 8 7 0 1 66 16 1772
2014 CR-03 57 30 12 0 1 0 0 87 1 83
2014 CR-04 39 34 15 7 5 0 2 74 11 880
2014 CR-05 25 30 21 11 11 0 1 56 23 790
2011 CR 34 30 18 9 6 0 1 66 16 2154
2011 CR-01 25 17 25 17 8 0 8 45 27 12
2011 CR-02 20 40 20 0 0 0 20 75 0 10
2011 CR-03 50 32 8 4 2 1 3 86 6 108
2011 CR-04 40 31 16 7 4 0 1 72 11 1216
2011 CR-05 24 29 22 13 11 0 1 54 24 795
2008 CR 30 27 20 11 10 0 1 58 21 1979
2008 CR-03 52 29 12 4 1 0 1 82 6 137
2008 CR-04 31 29 19 10 9 0 1 60 20 1492
2008 CR-05 19 21 26 15 18 0 1 40 33 337

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 28 36 36 1634
2018 CR-03 30 43 26 23
2018 CR-04 33 30 37 711
2018 CR-05 25 40 35 846
2017 CR 25 38 37 1808
2017 CR-03 22 56 22 32
2017 CR-04 31 31 38 808
2017 CR-05 21 43 37 947
2014 CR 25 40 36 1773
2014 CR-03 16 46 39 83
2014 CR-04 29 33 38 880
2014 CR-05 21 47 32 791
2011 CR 28 38 34 2159
2011 CR-01 17 50 33 12
2011 CR-02 10 50 40 10
2011 CR-03 32 34 33 108
2011 CR-04 33 32 35 1218
2011 CR-05 20 48 32 798

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 22 35 26 7 3 7 463
2018 CR-04 16 39 29 6 2 7 234
2018 CR-05 29 31 23 8 3 8 213
2017 CR 21 36 23 6 7 8 454
2017 CR-04 17 36 26 6 7 8 248
2017 CR-05 26 36 18 6 6 8 193
2014 CR 24 37 22 7 9999 10 438
2014 CR-03 15 38 38 0 9999 8 13
2014 CR-04 19 40 24 8 9999 9 255
2014 CR-05 31 32 20 5 9999 11 166
2011 CR 16 37 30 5 9999 12 603
2011 CR-03 9 29 31 9 9999 23 35
2011 CR-04 12 40 33 4 9999 11 402
2011 CR-05 27 32 24 6 9999 11 157
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 38 8 3 2 0 0 88 4 1634
2018 CR-03 48 39 4 4 4 0 0 87 9 23
2018 CR-04 48 38 8 3 2 0 0 87 5 709
2018 CR-05 50 38 8 2 1 0 0 89 4 848
2017 CR 50 36 8 4 2 0 0 86 6 1803
2017 CR-03 50 34 6 3 6 0 0 84 9 32
2017 CR-04 48 36 11 4 1 0 0 84 5 807
2017 CR-05 51 36 6 4 2 0 0 88 6 944
2014 CR 46 40 9 3 2 0 0 86 5 1772
2014 CR-03 51 42 5 0 1 1 0 94 1 83
2014 CR-04 46 38 10 3 2 0 0 84 5 879
2014 CR-05 46 41 7 3 2 0 0 87 5 791
2011 CR 46 40 8 3 2 1 0 88 5 2159
2011 CR-01 58 42 0 0 0 0 0 100 0 12
2011 CR-02 50 40 10 0 0 0 0 90 0 10
2011 CR-03 46 32 16 0 3 3 0 81 3 108
2011 CR-04 44 42 8 3 2 1 0 86 5 1217
2011 CR-05 50 40 5 3 1 1 0 91 4 799
2008 CR 51 36 7 3 2 0 0 88 6 1980
2008 CR-03 49 38 7 4 1 1 0 88 4 137
2008 CR-04 51 36 7 3 2 0 0 88 5 1492
2008 CR-05 51 36 6 4 3 0 0 88 6 337

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 41 19 8 4 2 0 68 13 1629
2018 CR-03 36 18 18 18 5 5 0 57 24 22
2018 CR-04 26 40 18 8 5 2 0 68 13 709
2018 CR-05 24 43 19 8 4 1 0 69 12 845
2017 CR 31 39 17 7 4 2 0 71 11 1799
2017 CR-03 32 48 13 0 6 0 0 81 6 31
2017 CR-04 33 37 18 8 3 2 0 71 11 803
2017 CR-05 29 40 18 7 4 2 0 70 12 944
2014 CR 33 36 17 7 4 2 0 71 12 1773
2014 CR-03 40 37 17 2 0 2 1 80 3 83
2014 CR-04 34 36 16 8 4 2 0 72 12 880
2014 CR-05 32 36 18 7 4 2 1 70 12 791
2011 CR 28 40 18 9 4 2 0 69 13 2153
2011 CR-01 17 50 25 8 0 0 0 67 8 12
2011 CR-02 10 50 20 20 0 0 0 60 20 10
2011 CR-03 29 33 23 7 2 5 1 66 10 108
2011 CR-04 28 40 18 9 4 1 0 69 13 1215
2011 CR-05 28 41 18 8 3 2 0 70 12 795

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 21 32 23 14 1 2 37 30 1624
2018 CR-03 0 13 39 30 17 0 0 48 13 23
2018 CR-04 7 17 32 25 16 2 3 42 25 707
2018 CR-05 10 24 32 21 12 0 1 33 34 840
2017 CR 8 20 30 22 15 1 4 39 29 1786
2017 CR-03 0 6 25 28 31 0 9 66 7 32
2017 CR-04 5 18 32 21 18 1 5 41 25 801
2017 CR-05 11 21 29 22 12 1 4 36 34 935
2014 CR 10 22 35 19 10 1 3 31 32 1770
2014 CR-03 5 12 37 28 16 1 1 44 17 83
2014 CR-04 8 20 34 22 11 1 4 35 29 879
2014 CR-05 12 24 37 16 8 1 3 25 37 790
2011 CR 9 20 32 21 13 1 4 35 31 2151
2011 CR-01 18 18 27 27 9 0 0 36 36 11
2011 CR-02 0 20 50 20 0 0 10 22 22 10
2011 CR-03 8 17 32 24 10 3 6 37 27 108
2011 CR-04 8 19 31 22 14 1 4 39 28 1212
2011 CR-05 11 23 34 18 10 1 3 30 36 797
2008 CR 10 24 32 21 10 0 2 32 35 1980
2008 CR-03 5 12 38 25 16 0 4 42 18 137
2008 CR-04 9 23 32 22 10 1 3 34 34 1493
2008 CR-05 15 30 34 14 6 0 1 20 46 336

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 15 27 25 19 2 2 47 25 1619
2018 CR-03 4 9 17 43 22 4 0 68 14 23
2018 CR-04 8 14 25 26 21 3 3 49 24 704
2018 CR-05 10 16 29 25 18 2 2 44 26 838
2017 CR 7 15 24 23 23 3 5 49 25 1787
2017 CR-03 6 10 10 35 32 0 6 72 17 31
2017 CR-04 7 14 24 22 25 3 5 51 23 800
2017 CR-05 8 17 25 22 21 3 5 46 27 937
2014 CR 7 16 28 25 17 2 5 45 25 1768
2014 CR-03 4 8 23 33 19 8 5 60 14 83
2014 CR-04 8 16 27 24 17 2 5 45 26 878
2014 CR-05 7 16 31 26 16 1 4 44 24 789
2011 CR 7 12 25 26 22 3 6 52 20 2145
2011 CR-01 0 18 36 18 18 0 9 40 20 11
2011 CR-02 10 20 30 10 20 0 10 33 33 10
2011 CR-03 6 18 27 26 16 3 5 45 25 107
2011 CR-04 7 11 24 25 23 3 6 54 20 1210
2011 CR-05 6 12 26 26 22 2 5 51 20 794
2008 CR 7 16 27 24 19 3 4 46 24 1976
2008 CR-03 6 12 28 20 25 5 5 50 20 137
2008 CR-04 7 15 26 25 20 3 4 48 24 1490
2008 CR-05 6 19 34 24 13 1 4 38 26 335

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 16 27 25 17 3 4 45 26 1622
2018 CR-03 0 13 9 39 30 9 0 76 14 23
2018 CR-04 10 17 25 23 18 3 4 45 28 706
2018 CR-05 7 15 30 25 16 3 4 44 24 839
2017 CR 7 14 26 23 19 2 7 47 24 1786
2017 CR-03 6 6 10 26 42 0 10 75 14 31
2017 CR-04 8 15 27 20 20 3 7 44 26 801
2017 CR-05 7 14 26 26 18 1 8 48 23 936
2014 CR 10 18 28 23 15 3 5 40 30 1769
2014 CR-03 2 7 24 28 21 10 7 59 12 82
2014 CR-04 11 18 26 22 14 3 5 39 32 879
2014 CR-05 9 18 29 24 15 2 4 40 28 790
2011 CR 9 13 27 24 17 3 6 45 25 2141
2011 CR-01 9 27 9 36 9 0 9 50 40 11
2011 CR-02 0 20 40 10 10 0 20 25 25 10
2011 CR-03 7 7 35 19 20 6 7 44 16 107
2011 CR-04 11 14 26 23 18 3 5 44 27 1207
2011 CR-05 8 12 28 27 15 2 7 47 23 793
2008 CR 9 17 30 22 15 3 5 40 28 1976
2008 CR-03 4 13 21 26 21 5 10 55 20 136
2008 CR-04 9 16 29 23 15 2 5 41 28 1490
2008 CR-05 10 20 36 18 8 4 4 28 33 336

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 2 7 25 36 25 1 3 64 10 1607
2018 CR-03 0 4 22 30 35 9 0 71 5 23
2018 CR-04 3 6 20 36 30 2 4 70 9 699
2018 CR-05 1 8 30 36 21 1 3 59 10 832
2017 CR 2 6 24 34 27 1 6 65 9 1775
2017 CR-03 0 3 10 39 32 3 13 85 4 31
2017 CR-04 2 5 21 34 30 2 7 70 7 797
2017 CR-05 3 7 27 33 23 1 5 60 11 929
2014 CR 4 7 27 35 22 1 4 60 12 1754
2014 CR-03 2 6 18 33 29 4 8 70 10 83
2014 CR-04 4 7 23 36 24 1 5 63 12 871
2014 CR-05 4 8 31 35 19 0 3 56 13 783
2011 CR 4 8 25 34 23 1 5 61 13 2142
2011 CR-01 9 9 45 9 18 0 9 30 20 11
2011 CR-02 0 10 20 20 30 0 20 63 13 10
2011 CR-03 3 6 25 33 21 4 8 62 9 108
2011 CR-04 4 7 23 33 26 1 6 63 12 1204
2011 CR-05 4 9 27 35 18 1 4 57 14 796
2008 CR 4 9 27 32 22 1 5 57 14 1979
2008 CR-03 1 5 19 31 31 2 10 72 7 137
2008 CR-04 4 8 26 33 23 1 5 60 13 1492
2008 CR-05 3 16 38 27 10 1 4 39 21 336

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 18 24 21 18 2 3 41 34 1625
2018 CR-03 4 13 17 30 30 4 0 64 18 23
2018 CR-04 12 15 21 25 21 3 4 49 28 708
2018 CR-05 17 20 27 18 15 1 2 33 38 840
2017 CR 13 16 25 19 20 1 5 42 31 1788
2017 CR-03 6 6 16 32 26 3 10 67 15 31
2017 CR-04 10 14 24 21 24 2 6 49 25 799
2017 CR-05 15 18 27 17 16 1 5 36 36 940
2014 CR 17 19 25 19 15 1 3 36 38 1770
2014 CR-03 5 11 17 27 33 2 6 64 17 83
2014 CR-04 14 18 24 21 17 1 4 41 34 878
2014 CR-05 21 21 27 17 11 1 2 28 44 791
2011 CR 14 17 25 20 17 2 5 39 33 2151
2011 CR-01 33 0 33 8 17 0 8 27 36 12
2011 CR-02 10 10 30 20 10 10 10 38 25 10
2011 CR-03 6 14 27 24 15 6 8 45 24 108
2011 CR-04 11 15 25 22 19 2 6 45 28 1212
2011 CR-05 20 20 26 17 13 1 4 31 42 796
2008 CR 16 18 24 20 16 1 4 38 37 1979
2008 CR-03 5 7 21 28 27 3 8 62 14 137
2008 CR-04 16 18 24 21 16 1 4 39 36 1493
2008 CR-05 22 25 27 13 9 1 2 23 49 335

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 17 24 23 20 3 4 46 28 1611
2018 CR-03 4 4 35 13 35 4 4 52 10 23
2018 CR-04 10 18 24 21 20 3 5 45 29 702
2018 CR-05 9 17 25 24 19 2 3 46 27 834
2017 CR 8 15 23 20 23 3 7 48 26 1785
2017 CR-03 6 6 13 29 32 0 13 70 15 31
2017 CR-04 8 14 22 19 26 5 7 50 24 803
2017 CR-05 9 17 23 22 20 2 8 46 28 932
2014 CR 11 13 23 25 20 3 6 48 26 1766
2014 CR-03 8 8 11 30 25 8 8 67 20 83
2014 CR-04 12 14 22 22 21 4 6 48 28 877
2014 CR-05 10 13 25 27 18 2 5 48 25 787
2011 CR 9 15 22 24 21 3 7 49 26 2139
2011 CR-01 0 27 18 27 9 9 9 44 33 11
2011 CR-02 0 10 20 30 30 0 10 67 11 10
2011 CR-03 7 15 21 28 12 8 8 48 27 107
2011 CR-04 9 14 22 23 23 2 6 51 25 1202
2011 CR-05 9 15 23 23 20 2 7 47 27 796
2008 CR 10 17 24 22 17 3 6 44 30 1980
2008 CR-03 8 8 23 21 27 4 8 55 18 137
2008 CR-04 10 16 23 23 19 3 7 46 29 1491
2008 CR-05 11 25 30 20 8 2 4 30 38 338

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 17 29 22 16 3 3 41 28 1621
2018 CR-03 4 0 13 35 35 13 0 80 5 23
2018 CR-04 10 15 27 23 18 3 4 44 27 705
2018 CR-05 8 19 32 21 14 3 2 37 29 840
2017 CR 8 16 29 21 17 3 6 41 27 1783
2017 CR-03 3 10 6 35 26 6 13 76 16 31
2017 CR-04 7 16 28 20 19 3 6 43 26 801
2017 CR-05 9 17 30 20 15 3 6 38 28 933
2014 CR 10 17 30 21 14 3 5 37 30 1764
2014 CR-03 6 6 15 38 24 2 9 70 14 82
2014 CR-04 10 17 29 20 14 4 6 38 30 875
2014 CR-05 11 18 33 20 13 2 3 34 31 789

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 13 13 11 1 1 63 24 1619
2018 CR-03 35 35 17 4 9 0 0 70 13 23
2018 CR-04 33 29 13 13 10 1 1 63 24 704
2018 CR-05 30 32 14 13 11 0 0 62 24 839
2017 CR 37 28 11 12 10 1 0 66 22 1804
2017 CR-03 41 22 16 13 9 0 0 63 22 32
2017 CR-04 39 28 10 12 9 1 0 68 21 807
2017 CR-05 36 28 12 12 12 1 0 64 23 944
2014 CR 38 29 10 13 9 1 0 68 22 1770
2014 CR-03 37 33 17 6 4 2 1 72 10 82
2014 CR-04 41 26 9 13 9 1 1 68 23 878
2014 CR-05 36 31 11 12 10 0 0 67 22 791

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 37 10 9 5 0 0 76 14 1625
2018 CR-03 35 57 0 0 9 0 0 91 9 23
2018 CR-04 41 36 10 8 5 0 0 77 13 706
2018 CR-05 38 37 10 10 5 0 0 75 15 843
2017 CR 39 37 9 10 5 0 0 75 15 1802
2017 CR-03 38 31 6 22 3 0 0 69 25 32
2017 CR-04 43 35 9 8 4 0 0 78 13 805
2017 CR-05 35 38 10 12 5 0 0 73 17 944
2014 CR 39 38 9 10 4 0 0 77 14 1772
2014 CR-03 33 46 13 5 1 1 1 80 6 83
2014 CR-04 41 37 8 10 3 0 1 79 13 879
2014 CR-05 38 37 10 10 5 0 0 75 15 791

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 40 17 5 5 2 1 72 11 1623
2018 CR-03 30 43 9 13 4 0 0 74 17 23
2018 CR-04 31 39 17 6 5 2 1 73 10 703
2018 CR-05 30 40 17 5 6 2 0 72 11 844

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 33 17 4 2 3 1 76 7 1626
2018 CR-03 48 26 17 0 4 4 0 77 5 23
2018 CR-04 42 32 17 4 3 2 0 76 6 707
2018 CR-05 38 35 17 4 2 3 1 75 7 843
2017 CR 40 32 16 4 3 4 1 76 7 1798
2017 CR-03 38 44 13 0 3 3 0 84 3 32
2017 CR-04 41 32 16 3 3 4 1 78 6 803
2017 CR-05 39 32 17 5 3 3 1 75 7 942
2014 CR 44 32 13 3 2 4 1 80 6 1770
2014 CR-03 48 33 10 2 0 4 4 87 3 82
2014 CR-04 46 30 13 3 2 5 1 81 5 879
2014 CR-05 42 33 14 4 2 4 2 79 6 790

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 38 14 5 3 2 0 78 8 1622
2018 CR-03 41 32 18 0 5 5 0 76 5 22
2018 CR-04 41 35 14 4 3 3 0 78 8 705
2018 CR-05 36 40 14 6 2 1 0 78 8 841
2017 CR 41 39 12 5 2 2 0 81 7 1807
2017 CR-03 44 44 9 3 0 0 0 88 3 32
2017 CR-04 43 37 12 4 1 2 0 82 5 808
2017 CR-05 38 39 12 6 3 1 0 79 9 946
2014 CR 44 35 11 5 2 2 1 81 8 1771
2014 CR-03 46 40 9 4 0 1 0 88 4 82
2014 CR-04 45 34 11 5 2 2 0 81 7 880
2014 CR-05 43 35 11 6 2 1 1 80 8 790
2011 CR 35 36 16 6 4 3 0 73 11 2155
2011 CR-01 33 42 17 0 0 8 0 82 0 12
2011 CR-02 40 40 0 0 0 10 10 100 0 10
2011 CR-03 36 31 19 2 6 5 2 72 8 108
2011 CR-04 35 36 15 6 4 3 0 74 11 1214
2011 CR-05 34 37 17 7 5 2 0 72 11 799

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 37 7 5 3 0 0 85 8 1617
2018 CR-03 52 26 9 4 4 4 0 82 9 23
2018 CR-04 49 37 7 4 4 0 0 86 7 706
2018 CR-05 47 37 7 6 3 0 0 84 9 836
2017 CR 49 36 8 5 3 0 0 85 8 1801
2017 CR-03 56 34 0 6 3 0 0 91 9 32
2017 CR-04 50 36 7 4 2 0 0 87 6 807
2017 CR-05 47 35 8 6 3 0 0 82 9 941
2014 CR 52 33 8 4 2 0 0 86 6 1771
2014 CR-03 63 23 9 5 0 0 0 87 5 82
2014 CR-04 52 33 9 3 2 0 0 86 5 880
2014 CR-05 52 34 7 4 3 0 0 86 7 790
2011 CR 46 36 9 5 3 0 0 82 9 2153
2011 CR-01 42 42 17 0 0 0 0 83 0 12
2011 CR-02 60 30 0 0 10 0 0 90 10 10
2011 CR-03 37 36 18 3 4 2 1 75 7 107
2011 CR-04 46 36 9 5 4 0 0 82 9 1214
2011 CR-05 47 36 9 5 3 0 0 83 8 798
2008 CR 43 36 9 7 4 0 0 80 11 1981
2008 CR-03 36 44 8 7 4 0 0 80 12 137
2008 CR-04 46 35 9 6 4 0 0 81 10 1493
2008 CR-05 35 39 11 9 5 0 0 74 14 338

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 30 21 14 11 4 2 52 26 1626
2018 CR-03 17 48 17 4 13 0 0 65 17 23
2018 CR-04 20 29 21 13 10 5 2 53 25 707
2018 CR-05 18 31 20 15 12 3 2 51 28 844
2017 CR 25 29 15 13 12 4 3 58 26 1803
2017 CR-03 31 22 13 22 13 0 0 53 34 32
2017 CR-04 27 28 15 12 9 5 3 60 23 806
2017 CR-05 24 30 14 13 14 3 3 57 28 944
2014 CR 28 31 14 12 10 3 1 62 23 1772
2014 CR-03 23 39 17 9 5 6 1 67 14 82
2014 CR-04 30 30 15 11 9 3 2 64 21 880
2014 CR-05 27 31 13 14 12 3 1 60 26 791

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 37 16 8 5 2 1 71 13 1630
2018 CR-03 30 35 22 4 4 4 0 68 9 23
2018 CR-04 31 36 16 8 5 3 1 70 13 709
2018 CR-05 32 37 15 8 5 2 1 71 13 844
2017 CR 37 34 13 7 5 3 1 74 13 1798
2017 CR-03 42 39 6 6 6 0 0 81 13 31
2017 CR-04 37 33 14 6 5 4 1 74 12 804
2017 CR-05 36 35 12 8 5 2 1 74 13 943
2014 CR 39 34 12 7 4 2 1 77 11 1771
2014 CR-03 40 30 16 2 5 2 4 75 8 82
2014 CR-04 40 33 12 7 4 3 2 76 12 880
2014 CR-05 39 37 11 7 3 2 1 78 11 790
2011 CR 37 34 11 9 5 4 1 74 14 2155
2011 CR-01 33 58 8 0 0 0 0 92 0 12
2011 CR-02 30 20 10 10 10 10 10 63 25 10
2011 CR-03 27 37 14 7 6 4 6 70 14 108
2011 CR-04 37 34 11 9 5 4 1 74 14 1215
2011 CR-05 38 34 11 9 5 3 1 75 14 797
2008 CR 33 34 10 9 7 5 2 72 17 1984
2008 CR-03 26 37 10 10 5 7 4 71 17 137
2008 CR-04 35 33 10 9 7 5 1 72 17 1495
2008 CR-05 30 38 8 10 8 4 2 72 19 338

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 37 20 8 5 2 0 67 13 1622
2018 CR-03 30 35 13 13 4 4 0 68 18 23
2018 CR-04 30 37 18 8 5 2 0 68 13 705
2018 CR-05 26 38 21 8 5 2 0 65 13 840

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 26 20 12 13 7 1 51 26 1631
2018 CR-03 35 17 17 0 13 17 0 63 16 23
2018 CR-04 21 26 19 12 14 7 2 52 28 710
2018 CR-05 21 26 22 12 12 7 1 50 26 845
2017 CR 24 25 16 13 12 7 2 54 28 1801
2017 CR-03 32 29 10 13 13 3 0 63 27 31
2017 CR-04 25 25 16 13 10 8 2 56 26 805
2017 CR-05 23 24 16 13 14 7 2 53 30 944
2014 CR 23 26 16 15 12 6 1 53 29 1771
2014 CR-03 21 32 18 12 7 7 2 58 22 82
2014 CR-04 22 24 15 15 14 7 2 51 32 879
2014 CR-05 23 28 16 14 11 5 1 55 27 791
2011 CR 18 24 19 14 14 10 1 47 32 2160
2011 CR-01 25 17 33 8 0 17 0 50 10 12
2011 CR-02 40 10 0 20 10 20 0 63 38 10
2011 CR-03 16 20 20 18 16 10 1 40 38 107
2011 CR-04 17 23 19 14 15 11 2 46 33 1218
2011 CR-05 21 25 18 14 13 8 1 51 30 800

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 17 83 1634
2018 CR-03 22 78 23
2018 CR-04 17 83 709
2018 CR-05 17 83 848

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 63 280
2018 CR-04 64 121
2018 CR-05 61 145

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 54 280
2018 CR-04 59 121
2018 CR-05 52 145

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 2 280

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 2 280
2018 CR-04 0 121

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 4 280
2018 CR-04 5 121

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 7 280
2018 CR-05 11 145

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 3 280
2018 CR-05 4 145

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 37 280
2018 CR-04 33 121
2018 CR-05 41 145

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 38 280
2018 CR-04 40 121
2018 CR-05 36 145

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 50 280
2018 CR-04 46 121
2018 CR-05 52 145

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 42 280
2018 CR-04 49 121
2018 CR-05 36 145

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 31 280
2018 CR-04 31 121
2018 CR-05 32 145

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 48 280
2018 CR-04 47 121
2018 CR-05 48 145

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 35 280
2018 CR-04 37 121
2018 CR-05 32 145

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 9 280
2018 CR-04 7 121
2018 CR-05 12 145

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 5 280
2018 CR-04 5 121
2018 CR-05 6 145

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 47 280
2018 CR-04 53 121
2018 CR-05 42 145

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 24 280
2018 CR-04 23 121
2018 CR-05 26 145

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 16 280
2018 CR-04 13 121
2018 CR-05 20 145

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 52 278
2018 CR-04 55 119
2018 CR-05 49 145

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 26 278
2018 CR-04 27 119
2018 CR-05 23 145

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 6 278
2018 CR-04 8 119
2018 CR-05 6 145

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 21 278
2018 CR-04 24 119
2018 CR-05 18 145

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 12 278
2018 CR-04 17 119
2018 CR-05 9 145

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 5 278
2018 CR-04 7 119
2018 CR-05 3 145

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 14 278
2018 CR-04 13 119
2018 CR-05 14 145

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 11 278
2018 CR-04 11 119
2018 CR-05 10 145

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 23 278
2018 CR-04 25 119
2018 CR-05 23 145

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 10 265
2018 CR-04 11 113
2018 CR-05 9 139

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 20 265
2018 CR-04 25 113
2018 CR-05 17 139

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 9 265
2018 CR-04 8 113
2018 CR-05 12 139

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 8 265
2018 CR-04 8 113
2018 CR-05 8 139

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 12 265
2018 CR-04 13 113
2018 CR-05 11 139

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 13 265
2018 CR-04 11 113
2018 CR-05 14 139

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 12 265
2018 CR-04 13 113
2018 CR-05 9 139

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 9 265
2018 CR-04 12 113
2018 CR-05 7 139

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 9 265
2018 CR-04 13 113
2018 CR-05 6 139

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 25 265
2018 CR-04 21 113
2018 CR-05 27 139

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 5 265
2018 CR-04 8 113

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 44 265
2018 CR-04 47 113
2018 CR-05 42 139

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 58 265
2018 CR-04 61 113
2018 CR-05 56 139

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 3 265

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 8 265
2018 CR-04 5 113
2018 CR-05 11 139

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 21 23 8 8 15 6 49 21 1627
2018 CR-03 32 18 5 14 9 18 5 65 29 22
2018 CR-04 19 19 22 9 8 17 6 50 22 709
2018 CR-05 17 22 25 8 8 14 6 49 20 842
2017 CR 20 20 20 9 8 16 6 52 22 1805
2017 CR-03 16 34 6 13 9 16 6 64 28 32
2017 CR-04 21 18 21 9 7 18 6 52 20 808
2017 CR-05 20 21 19 9 10 15 6 52 24 944
2014 CR 24 23 19 9 8 13 4 57 20 1772
2014 CR-03 30 29 14 6 7 11 2 68 15 83
2014 CR-04 24 22 18 8 8 16 4 57 20 880
2014 CR-05 24 23 20 9 8 11 4 55 21 790

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 30 19 7 6 5 1 66 14 1626
2018 CR-03 50 27 0 9 5 9 0 85 15 22
2018 CR-04 32 30 18 8 6 6 1 66 14 708
2018 CR-05 31 30 20 8 6 5 1 65 14 843
2017 CR 34 32 16 7 5 4 1 70 12 1802
2017 CR-03 34 28 13 9 3 13 0 71 14 32
2017 CR-04 35 33 16 6 4 5 1 73 10 806
2017 CR-05 33 32 17 8 6 3 1 68 14 943
2014 CR 38 33 15 6 4 4 1 73 11 1771
2014 CR-03 42 37 7 7 1 2 2 84 9 83
2014 CR-04 39 31 16 5 4 4 0 73 10 879
2014 CR-05 36 33 15 7 5 3 1 72 12 790
2011 CR 36 32 15 7 5 4 0 72 12 2160
2011 CR-01 50 33 8 8 0 0 0 83 8 12
2011 CR-02 30 40 10 20 0 0 0 70 20 10
2011 CR-03 37 28 12 12 6 5 1 69 19 108
2011 CR-04 37 32 14 6 5 5 0 73 12 1218
2011 CR-05 35 33 17 8 4 4 0 71 12 799

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 6 94 1633
2018 CR-04 7 93 709
2018 CR-05 5 95 847

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 41 99
2018 CR-04 40 48
2018 CR-05 42 43

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 67 99
2018 CR-04 63 48
2018 CR-05 70 43

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 5 99

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 10 99
2018 CR-05 14 43

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 6 99

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CR 16 98
2018 CR-04 17 48
2018 CR-05 19 42

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 CR 12 98
2018 CR-05 19 42

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 CR 12 98
2018 CR-04 15 48
2018 CR-05 12 42

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 35 98
2018 CR-04 38 48
2018 CR-05 29 42

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 CR 32 98
2018 CR-04 23 48
2018 CR-05 40 42

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 98
2018 CR-04 0 48
2018 CR-05 0 42

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CR 9 98
2018 CR-04 10 48

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 CR 14 98
2018 CR-04 17 48

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 98
2018 CR-04 0 48
2018 CR-05 0 42

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CR 12 98
2018 CR-04 13 48
2018 CR-05 14 42

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 98
2018 CR-04 0 48
2018 CR-05 0 42

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 21 98
2018 CR-04 21 48
2018 CR-05 24 42

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 21 99
2018 CR-04 21 48
2018 CR-05 26 43

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 CR 13 99
2018 CR-04 13 48
2018 CR-05 16 43

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 12 99
2018 CR-04 17 48

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 5 99
2018 CR-04 10 48
2018 CR-05 0 43

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 5 99

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 7 99
2018 CR-05 14 43

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 9 99
2018 CR-04 10 48

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 57 99
2018 CR-04 60 48
2018 CR-05 49 43

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 7 94
2018 CR-05 12 42

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 18 94
2018 CR-04 22 45
2018 CR-05 12 42

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 7 94
2018 CR-05 14 42

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 11 94
2018 CR-04 11 45

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 11 94
2018 CR-04 16 45

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 9 94

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 30 94
2018 CR-04 31 45
2018 CR-05 31 42

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 9 94
2018 CR-04 13 45

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 54 94
2018 CR-04 58 45
2018 CR-05 52 42

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 94
2018 CR-04 0 45
2018 CR-05 0 42

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 68 94
2018 CR-04 73 45
2018 CR-05 67 42

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 7 94
2018 CR-04 11 45

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 19 29 4 3 18 7 52 9 1632
2018 CR-03 30 13 13 13 4 17 9 59 24 23
2018 CR-04 20 19 26 4 4 20 7 53 11 710
2018 CR-05 18 20 31 4 2 17 8 51 8 846
2017 CR 21 19 24 4 3 21 8 56 10 1807
2017 CR-03 31 16 16 3 0 19 16 71 5 32
2017 CR-04 20 19 22 4 2 24 8 58 9 807
2017 CR-05 21 19 26 4 3 18 9 54 10 947
2014 CR 23 21 22 4 2 21 8 61 9 1772
2014 CR-03 29 25 16 2 2 22 4 73 6 83
2014 CR-04 23 21 20 3 3 22 8 63 9 879
2014 CR-05 22 20 24 4 2 19 9 58 8 791

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 29 23 5 2 7 2 67 8 1626
2018 CR-03 48 17 13 9 4 9 0 71 14 23
2018 CR-04 32 28 22 5 3 8 2 67 9 708
2018 CR-05 31 30 24 5 2 7 2 66 8 841
2017 CR 36 30 19 4 2 7 2 72 7 1807
2017 CR-03 44 25 13 3 0 9 6 81 4 32
2017 CR-04 37 29 19 3 2 9 2 73 6 808
2017 CR-05 36 30 20 5 3 6 1 71 8 946
2014 CR 38 31 17 3 2 8 2 76 5 1772
2014 CR-03 40 28 11 4 1 16 1 81 6 83
2014 CR-04 39 29 16 2 2 9 1 77 5 879
2014 CR-05 37 32 18 4 1 6 2 75 6 791
2011 CR 42 30 15 4 2 6 0 78 7 2151
2011 CR-01 58 25 17 0 0 0 0 83 0 12
2011 CR-02 30 50 0 10 0 10 0 89 11 10
2011 CR-03 40 24 19 7 3 6 1 69 11 108
2011 CR-04 42 29 15 4 3 6 0 77 7 1212
2011 CR-05 41 33 14 4 1 6 0 79 6 796
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 27 12 5 4 1 0 79 9 1617
2018 CR-03 57 26 4 9 4 0 0 83 13 23
2018 CR-04 53 27 9 4 5 2 0 82 9 702
2018 CR-05 49 27 14 5 4 1 0 77 9 839
2017 CR 56 24 9 4 5 1 0 81 9 1808
2017 CR-03 59 25 6 3 6 0 0 84 9 32
2017 CR-04 58 24 9 4 4 1 0 83 8 807
2017 CR-05 55 25 10 4 6 1 0 80 10 948

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 39 14 6 3 2 0 76 9 1618
2018 CR-03 29 52 5 5 10 0 0 81 14 21
2018 CR-04 40 38 13 6 3 1 0 79 9 703
2018 CR-05 34 39 16 6 3 2 0 74 9 841
2017 CR 34 40 14 6 3 3 0 76 10 1803
2017 CR-03 50 22 19 6 3 0 0 72 9 32
2017 CR-04 38 38 13 5 2 3 0 79 7 805
2017 CR-05 30 42 14 8 3 2 0 74 12 945

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 34 15 12 6 2 0 65 19 1624
2018 CR-03 27 41 5 23 0 5 0 71 24 22
2018 CR-04 33 34 13 11 6 2 0 68 18 705
2018 CR-05 27 34 18 13 7 2 0 61 20 843
2017 CR 24 39 15 12 7 2 0 65 19 1804
2017 CR-03 38 38 6 9 9 0 0 75 19 32
2017 CR-04 25 40 15 11 6 2 0 67 18 806
2017 CR-05 23 38 16 12 9 2 0 62 21 946

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 23 22 14 20 0 1 44 34 1634
2018 CR-03 13 17 30 9 22 4 4 33 33 23
2018 CR-04 19 21 23 15 20 0 1 41 36 710
2018 CR-05 22 24 21 12 19 0 1 46 32 848
2017 CR 21 23 19 15 21 1 1 45 36 1802
2017 CR-03 28 22 19 9 19 0 3 52 29 32
2017 CR-04 18 22 19 16 23 0 1 40 40 806
2017 CR-05 23 24 18 14 19 1 1 48 33 943

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 29 23 11 8 0 1 57 19 1633
2018 CR-03 30 35 9 13 4 4 4 71 19 23
2018 CR-04 32 31 21 8 6 0 1 64 15 708
2018 CR-05 25 27 25 14 10 0 0 52 23 848
2017 CR 30 28 21 12 8 0 1 59 20 1801
2017 CR-03 38 31 19 6 3 0 3 71 10 32
2017 CR-04 36 29 19 9 5 0 2 66 14 804
2017 CR-05 24 28 22 14 12 0 1 52 26 945

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 30 18 6 3 1 2 72 9 1623
2018 CR-03 39 22 13 13 0 9 4 70 15 23
2018 CR-04 45 29 14 6 2 1 2 77 8 706
2018 CR-05 37 31 21 5 4 0 1 69 9 840
2017 CR 44 29 14 6 3 0 3 76 9 1791
2017 CR-03 59 16 6 3 9 0 6 80 13 32
2017 CR-04 49 28 13 6 1 0 4 80 7 801
2017 CR-05 39 31 16 7 4 0 3 73 11 938

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 24 19 12 12 1 2 57 24 1623
2018 CR-03 26 13 26 17 9 4 4 43 29 23
2018 CR-04 34 25 17 10 10 1 3 61 21 702
2018 CR-05 30 23 20 12 13 0 1 54 26 845
2017 CR 34 22 17 13 12 0 3 57 25 1799
2017 CR-03 41 25 9 13 9 0 3 68 23 32
2017 CR-04 38 22 15 12 10 0 3 62 22 805
2017 CR-05 30 22 18 14 14 0 3 53 28 941

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 64 17 8 2 1 1 8 88 4 1619
2018 CR-03 65 4 9 4 0 4 13 84 5 23
2018 CR-04 65 17 6 2 1 1 8 90 3 704
2018 CR-05 62 17 9 3 2 0 7 85 5 839
2017 CR 61 16 7 3 2 0 11 87 5 1799
2017 CR-03 59 0 9 3 0 0 28 83 4 32
2017 CR-04 65 15 6 1 0 0 11 91 2 804
2017 CR-05 58 17 8 4 3 1 10 84 7 942

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 26 17 7 5 0 2 71 12 1629
2018 CR-03 61 13 17 4 0 4 0 77 5 23
2018 CR-04 47 26 14 7 4 0 2 74 11 709
2018 CR-05 40 27 20 7 6 0 1 67 13 843
2017 CR 43 30 15 7 4 0 1 73 11 1800
2017 CR-03 58 19 10 13 0 0 0 77 13 31
2017 CR-04 46 29 13 8 3 0 0 75 11 802
2017 CR-05 40 31 17 6 5 0 1 71 11 946

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 34 17 7 4 1 3 72 11 1629
2018 CR-03 48 26 13 4 0 9 0 81 5 23
2018 CR-04 37 32 17 6 4 1 3 72 11 709
2018 CR-05 32 36 17 8 4 1 2 70 12 843
2017 CR 40 30 17 7 3 1 2 72 10 1799
2017 CR-03 45 26 16 6 6 0 0 71 13 31
2017 CR-04 41 30 15 7 2 1 2 75 10 802
2017 CR-05 39 29 19 6 4 1 2 70 11 945

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 19 8 4 1 2 69 12 1626
2018 CR-03 48 13 26 4 0 9 0 67 5 23
2018 CR-04 37 32 18 7 3 1 2 71 11 707
2018 CR-05 30 36 19 9 4 0 2 67 14 844
2017 CR 37 31 17 9 3 1 1 70 13 1799
2017 CR-03 65 16 6 10 3 0 0 81 13 31
2017 CR-04 41 31 16 8 2 1 1 74 10 802
2017 CR-05 33 31 19 10 4 1 1 66 15 945

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 29 18 8 3 1 2 70 11 1623
2018 CR-03 48 17 22 4 0 9 0 71 5 23
2018 CR-04 39 28 19 7 3 1 2 70 11 705
2018 CR-05 38 30 17 8 3 0 2 70 12 841
2017 CR 42 28 15 8 4 1 2 72 12 1796
2017 CR-03 55 23 16 3 3 0 0 77 6 31
2017 CR-04 42 29 16 8 3 1 2 73 11 801
2017 CR-05 41 28 15 8 5 1 2 72 13 943

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 32 19 7 4 1 2 69 11 1615
2018 CR-03 65 4 4 9 4 9 4 80 15 23
2018 CR-04 42 30 18 6 3 1 2 73 9 700
2018 CR-05 30 34 22 8 5 0 2 64 13 840
2017 CR 37 31 17 8 4 1 2 70 13 1793
2017 CR-03 61 16 10 6 3 0 3 80 10 31
2017 CR-04 42 29 16 7 3 1 2 74 10 798
2017 CR-05 31 33 18 10 5 1 2 66 15 943

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 21 10 5 2 1 2 82 7 1616
2018 CR-03 50 14 14 9 0 9 5 74 11 22
2018 CR-04 61 20 11 5 2 1 2 82 7 701
2018 CR-05 57 23 10 4 3 0 3 82 7 839
2017 CR 57 23 11 5 2 0 3 82 7 1799
2017 CR-03 59 6 16 16 0 0 3 68 16 32
2017 CR-04 58 24 10 3 2 0 3 84 5 801
2017 CR-05 56 23 11 5 3 0 2 80 8 945

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 72 14 6 1 1 1 5 91 3 1621
2018 CR-03 61 13 9 4 0 9 4 85 5 23
2018 CR-04 70 16 6 1 1 1 4 91 3 702
2018 CR-05 73 12 7 1 1 0 5 90 3 842

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 14 6 3 4 1 2 85 8 1623
2018 CR-03 74 4 0 0 13 9 0 86 14 23
2018 CR-04 68 13 6 3 5 1 3 85 9 706
2018 CR-05 67 15 7 3 4 1 3 86 7 840
2017 CR 69 14 7 3 3 1 3 87 7 1805
2017 CR-03 72 9 6 6 3 3 0 84 10 32
2017 CR-04 71 13 6 3 3 0 4 88 6 805
2017 CR-05 68 15 7 3 4 1 2 86 7 947

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 28 14 6 5 0 1 75 11 1628
2018 CR-03 48 17 17 9 4 4 0 68 14 23
2018 CR-04 49 27 13 5 4 1 1 77 9 707
2018 CR-05 42 30 14 7 6 0 1 72 13 844
2017 CR 48 28 12 6 3 0 2 78 9 1802
2017 CR-03 47 28 13 13 0 0 0 75 13 32
2017 CR-04 53 27 11 5 3 0 2 81 8 804
2017 CR-05 44 29 14 6 4 1 2 75 11 945

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 22 10 5 5 0 1 80 11 1626
2018 CR-03 61 17 4 9 4 4 0 82 14 23
2018 CR-04 57 21 9 5 6 0 1 80 11 710
2018 CR-05 56 22 10 6 5 0 1 79 11 839
2017 CR 62 18 8 5 4 0 2 82 9 1800
2017 CR-03 66 19 0 9 6 0 0 84 16 32
2017 CR-04 62 18 10 4 3 0 2 82 8 802
2017 CR-05 63 18 7 5 5 0 2 82 10 945

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 6 2 1 0 0 37 95 2 1614
2018 CR-03 57 9 4 0 4 4 22 88 6 23
2018 CR-04 54 6 1 1 0 1 36 96 2 704
2018 CR-05 51 6 3 1 1 0 39 94 2 833
2017 CR 56 6 3 1 1 0 33 93 2 1799
2017 CR-03 50 3 9 6 0 0 31 77 9 32
2017 CR-04 59 4 3 1 1 0 32 94 2 802
2017 CR-05 54 7 3 1 1 0 35 93 2 944

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 25 7 3 1 0 6 89 4 1626
2018 CR-03 74 13 0 0 0 4 9 100 0 23
2018 CR-04 66 19 5 2 1 0 8 92 2 709
2018 CR-05 51 30 9 4 1 0 5 85 6 841
2017 CR 61 21 7 2 1 0 7 88 4 1791
2017 CR-03 69 16 3 0 0 0 13 96 0 32
2017 CR-04 68 17 5 1 1 0 8 92 2 798
2017 CR-05 54 25 10 3 2 0 6 85 5 941

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 70 15 6 2 2 1 4 89 5 1626
2018 CR-03 65 9 4 4 4 9 4 85 10 23
2018 CR-04 68 14 7 3 3 1 4 86 7 708
2018 CR-05 73 14 5 1 2 0 4 91 3 842
2017 CR 70 15 6 3 2 0 4 89 5 1804
2017 CR-03 69 19 6 3 0 0 3 90 3 32
2017 CR-04 66 15 6 4 3 0 5 86 8 805
2017 CR-05 73 15 6 1 1 1 3 91 3 946

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 28 14 4 2 0 2 79 6 1623
2018 CR-03 59 14 5 18 0 5 0 76 19 22
2018 CR-04 48 27 15 4 3 0 2 78 7 704
2018 CR-05 50 29 14 3 2 0 3 80 5 844
2017 CR 52 30 10 3 2 0 2 85 5 1800
2017 CR-03 59 22 13 6 0 0 0 81 6 32
2017 CR-04 51 29 10 4 2 0 3 83 6 803
2017 CR-05 53 31 10 3 1 0 2 86 4 944

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 35 30 11 3 0 0 56 14 1630
2018 CR-03 30 48 13 9 0 0 0 78 9 23
2018 CR-04 24 36 27 9 2 1 0 61 12 707
2018 CR-05 18 34 33 12 3 0 0 52 15 846
2017 CR 19 35 31 10 4 0 0 54 14 1806
2017 CR-03 25 47 19 6 3 0 0 72 9 32
2017 CR-04 20 37 30 9 3 0 1 58 12 807
2017 CR-05 18 32 32 11 5 1 0 51 17 946

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 17 37 23 14 0 0 37 26 1604
2018 CR-03 0 14 38 14 33 0 0 48 14 21
2018 CR-04 8 14 34 27 15 0 1 43 23 693
2018 CR-05 11 19 39 19 12 0 0 31 30 837
2017 CR 9 16 36 25 13 0 1 38 25 1796
2017 CR-03 13 16 16 31 25 0 0 56 28 32
2017 CR-04 6 16 36 27 15 0 0 42 22 805
2017 CR-05 12 16 36 24 11 0 1 35 28 938
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 25 17 11 14 1 0 32 68 1627
2018 CR-03 27 23 18 18 9 0 5 29 71 22
2018 CR-04 30 25 17 11 14 2 0 31 69 706
2018 CR-05 32 24 17 10 15 1 0 33 67 845
2017 CR 29 23 16 11 16 3 1 31 69 1808
2017 CR-03 28 22 31 13 6 0 0 28 72 32
2017 CR-04 28 22 17 12 18 2 1 29 71 808
2017 CR-05 31 24 16 10 14 4 0 32 68 947

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 1089
2018 CR-03 40 15
2018 CR-04 25 476
2018 CR-05 24 558
2017 CR 32 1191
2017 CR-03 27 22
2017 CR-04 35 551
2017 CR-05 29 604

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 23 1089
2018 CR-03 13 15
2018 CR-04 22 476
2018 CR-05 25 558
2017 CR 24 1191
2017 CR-03 27 22
2017 CR-04 23 551
2017 CR-05 24 604

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 22 1089
2018 CR-03 33 15
2018 CR-04 24 476
2018 CR-05 20 558
2017 CR 19 1191
2017 CR-03 18 22
2017 CR-04 21 551
2017 CR-05 16 604

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 33 1089
2018 CR-03 13 15
2018 CR-04 37 476
2018 CR-05 31 558
2017 CR 35 1191
2017 CR-03 32 22
2017 CR-04 30 551
2017 CR-05 39 604

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 6 1089
2018 CR-03 7 15
2018 CR-04 7 476
2018 CR-05 6 558
2017 CR 6 1191
2017 CR-03 0 22
2017 CR-04 6 551
2017 CR-05 7 604

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 18 1089
2018 CR-03 27 15
2018 CR-04 14 476
2018 CR-05 22 558

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 43 1089
2018 CR-03 33 15
2018 CR-04 41 476
2018 CR-05 44 558
2017 CR 45 1191
2017 CR-03 59 22
2017 CR-04 45 551
2017 CR-05 45 604

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 5 42 18 12 5 18 999
2018 CR-03 8 62 15 8 0 8 13
2018 CR-04 4 41 18 13 7 17 437
2018 CR-05 5 41 19 12 4 19 514
2017 CR 6 48 17 10 5 13 1170
2017 CR-03 20 30 20 15 5 10 20
2017 CR-04 5 49 17 11 4 14 546
2017 CR-05 6 48 17 10 5 13 590

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 38 62 1077
2018 CR-03 53 47 15
2018 CR-04 37 63 473
2018 CR-05 39 61 549

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 16 12 9 13 1 8 62 24 1625
2018 CR-03 48 13 9 9 9 9 4 70 20 23
2018 CR-04 38 18 12 10 13 1 8 62 25 705
2018 CR-05 41 15 12 9 12 1 9 62 24 844

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 22 18 17 21 1 9 38 42 1084
2018 CR-03 20 13 27 13 13 7 7 38 31 15
2018 CR-04 12 23 17 18 20 1 9 38 43 475
2018 CR-05 11 23 19 15 21 1 9 37 41 554
2017 CR 15 21 17 13 22 2 10 41 40 1205
2017 CR-03 30 9 22 9 13 4 13 47 26 23
2017 CR-04 16 22 17 13 22 3 8 42 39 556
2017 CR-05 13 20 17 13 23 2 12 38 42 612

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 4 13 12 20 45 1 4 19 68 1086
2018 CR-03 13 13 27 27 20 0 0 27 47 15
2018 CR-04 5 13 12 22 43 1 4 19 68 476
2018 CR-05 3 14 12 18 46 1 5 19 68 555
2017 CR 3 12 11 17 51 2 4 16 73 1204
2017 CR-03 4 9 17 17 30 13 9 17 61 23
2017 CR-04 4 13 10 18 52 2 3 17 73 555
2017 CR-05 3 11 11 17 50 2 5 15 73 612
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