2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 40 11 7 4 0 0 78 11 4074
2018 Term 55 34 6 4 1 0 0 89 5 217
2018 Casual 52 37 8 3 0 0 0 89 3 220
2017 Indeterminate (permanent) 37 43 9 7 4 0 0 80 11 4204
2017 Term 49 38 4 5 3 0 0 87 8 299
2017 Casual 50 39 7 3 1 0 0 89 4 257
2017 Student 40 48 10 2 0 0 0 88 2 66
2014 Indeterminate (permanent) 36 43 10 7 4 0 0 79 11 3792
2014 Term 42 42 10 5 2 0 0 83 7 233
2014 Casual 45 37 4 10 4 0 0 82 14 29
2011 Indeterminate (permanent) 38 40 10 7 4 0 0 79 11 5033
2011 Term 46 39 8 5 1 0 1 85 6 342
2011 Casual 49 40 5 5 0 0 0 90 5 72
2011 Student 21 36 28 7 7 0 0 58 14 14
2011 Governor-in-council appointment 60 32 4 4 0 0 0 91 4 22
2008 Indeterminate (permanent) 39 40 9 7 4 0 0 80 11 3116
2008 Term 42 33 14 5 6 0 0 75 11 314
2008 Casual 55 33 4 0 0 0 7 95 0 15
2008 Student 6 59 15 9 11 0 0 65 20 21

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 36 11 10 8 0 0 70 19 4093
2018 Term 49 36 10 4 1 0 1 85 5 220
2018 Casual 52 30 12 5 0 0 0 82 5 220
2017 Indeterminate (permanent) 32 37 12 10 8 0 0 69 18 4194
2017 Term 49 28 10 8 4 0 0 78 12 296
2017 Casual 48 29 12 5 5 1 0 77 11 256
2017 Student 49 36 8 5 2 0 0 85 7 66

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 30 8 2 2 0 0 89 4 4057
2018 Term 66 26 6 1 0 0 0 92 1 221
2018 Casual 70 24 5 1 0 0 0 94 1 216
2017 Indeterminate (permanent) 59 31 7 2 1 0 0 90 3 4197
2017 Term 68 26 4 2 0 0 0 94 2 298
2017 Casual 65 23 9 1 1 0 0 89 3 256
2017 Student 56 34 10 0 0 0 0 90 0 66
2014 Indeterminate (permanent) 69 23 5 2 1 0 0 92 3 3788
2014 Term 75 21 3 1 0 0 0 96 1 233
2014 Casual 80 17 0 4 0 0 0 96 4 29
2011 Indeterminate (permanent) 66 26 5 2 1 0 0 92 3 5041
2011 Term 69 26 3 1 0 0 0 95 2 342
2011 Casual 54 33 8 5 0 0 0 87 5 71
2011 Student 50 50 0 0 0 0 0 100 0 14
2011 Governor-in-council appointment 64 31 4 0 0 0 0 96 0 22

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 38 10 5 3 0 0 82 8 4093
2018 Term 58 33 5 2 1 0 0 92 3 220
2018 Casual 58 32 6 2 0 0 1 92 2 221
2017 Indeterminate (permanent) 45 38 9 5 3 0 0 83 8 4198
2017 Term 56 35 5 2 1 0 0 91 3 296
2017 Casual 60 31 5 2 1 0 0 91 3 251
2017 Student 55 38 5 2 0 0 0 93 2 66
2014 Indeterminate (permanent) 46 37 9 5 3 0 0 83 8 3790
2014 Term 57 32 7 2 1 0 0 90 4 233
2014 Casual 64 26 2 4 4 0 0 91 7 29
2011 Indeterminate (permanent) 45 39 9 5 3 0 0 84 7 5045
2011 Term 54 36 7 2 0 0 0 90 3 342
2011 Casual 54 38 3 5 0 0 0 93 5 71
2011 Student 50 29 14 0 7 0 0 79 7 14
2011 Governor-in-council appointment 64 27 0 9 0 0 0 91 9 22
2008 Indeterminate (permanent) 45 40 7 6 3 0 0 85 8 3149
2008 Term 49 34 11 4 3 0 0 83 6 314
2008 Casual 62 23 7 0 0 0 7 92 0 15
2008 Student 11 61 12 9 7 0 0 72 16 21

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 31 16 8 7 0 0 69 15 4084
2018 Term 52 31 10 6 1 0 1 83 7 218
2018 Casual 55 25 13 3 2 2 2 82 5 218
2017 Indeterminate (permanent) 36 33 15 9 6 0 0 70 15 4197
2017 Term 49 33 6 7 4 1 0 83 11 298
2017 Casual 53 29 9 4 3 0 2 83 8 257
2017 Student 70 20 8 2 0 0 0 90 2 66
2014 Indeterminate (permanent) 36 35 14 8 6 1 0 71 14 3791
2014 Term 47 35 9 6 3 0 0 82 9 233
2014 Casual 46 28 12 11 4 0 0 74 14 29
2011 Indeterminate (permanent) 31 35 17 9 6 1 0 67 16 5047
2011 Term 43 35 13 7 2 1 0 78 9 342
2011 Casual 46 27 14 10 1 2 0 75 11 72
2011 Student 71 7 14 0 0 7 0 85 0 14
2011 Governor-in-council appointment 54 37 9 0 0 0 0 91 0 22

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 34 15 9 6 0 0 71 14 4048
2018 Term 51 31 11 4 2 1 1 83 6 217
2018 Casual 56 25 12 3 1 1 1 83 4 217
2017 Indeterminate (permanent) 36 36 13 9 5 0 0 72 15 4209
2017 Term 52 30 7 7 4 0 0 82 11 299
2017 Casual 54 30 10 4 2 0 0 84 6 257
2017 Student 74 20 3 2 0 2 0 95 2 66
2014 Indeterminate (permanent) 36 36 14 8 5 0 0 73 13 3790
2014 Term 49 32 9 8 2 0 0 81 10 233
2014 Casual 42 36 5 14 4 0 0 78 17 29
2011 Indeterminate (permanent) 30 39 15 10 6 0 0 69 16 5032
2011 Term 44 36 12 5 2 1 0 81 7 342
2011 Casual 49 29 10 11 1 0 0 77 12 72
2011 Student 62 15 15 8 0 0 0 77 8 13
2011 Governor-in-council appointment 45 47 9 0 0 0 0 91 0 22
2008 Indeterminate (permanent) 33 39 12 9 6 0 0 72 15 3154
2008 Term 45 34 14 3 4 0 0 78 7 314
2008 Casual 59 15 19 7 0 0 0 74 7 15
2008 Student 28 55 6 7 4 0 0 84 11 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 25 16 10 8 2 0 64 19 4087
2018 Term 50 15 18 9 4 2 2 68 13 220
2018 Casual 50 19 12 6 3 4 6 76 10 219
2017 Indeterminate (permanent) 38 25 16 10 8 4 0 65 18 4199
2017 Term 44 20 15 8 5 5 3 69 15 297
2017 Casual 48 23 10 4 4 1 11 80 9 256
2017 Student 52 14 17 12 0 5 2 70 12 66
2014 Indeterminate (permanent) 39 24 15 10 8 3 0 66 19 3790
2014 Term 43 24 15 8 6 2 1 69 15 233
2014 Casual 46 23 11 13 4 3 0 71 17 29
2011 Indeterminate (permanent) 35 26 15 11 9 3 0 63 22 5035
2011 Term 46 25 13 9 5 3 1 73 14 341
2011 Casual 45 25 13 10 3 3 1 73 13 72
2011 Student 43 15 21 14 0 7 0 62 16 14
2011 Governor-in-council appointment 62 24 4 9 0 0 0 87 9 22
2008 Indeterminate (permanent) 33 27 15 12 9 5 0 63 21 3154
2008 Term 33 28 16 10 8 5 1 65 18 314
2008 Casual 33 15 19 12 7 15 0 56 22 15
2008 Student 17 34 18 9 11 11 0 58 22 21
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 29 12 7 6 1 1 74 14 4074
2018 Term 62 18 11 4 2 2 1 83 6 219
2018 Casual 52 29 9 5 1 2 2 85 6 219
2017 Indeterminate (permanent) 44 29 12 7 6 2 0 74 13 4211
2017 Term 52 28 11 5 2 1 1 81 7 299
2017 Casual 56 22 8 4 2 4 4 85 7 257
2017 Student 56 28 5 5 2 3 2 88 7 66
2014 Indeterminate (permanent) 43 30 11 7 6 2 1 75 14 3789
2014 Term 57 25 9 6 3 1 0 83 8 233
2014 Casual 54 18 17 3 0 3 4 78 4 29
2011 Indeterminate (permanent) 41 30 12 8 6 2 1 73 14 5035
2011 Term 54 28 8 4 3 3 0 85 7 341
2011 Casual 53 26 11 5 0 4 0 82 6 71
2011 Student 79 14 0 7 0 0 0 93 7 14
2011 Governor-in-council appointment 50 23 18 4 0 4 0 77 5 22
2008 Indeterminate (permanent) 39 29 12 9 8 3 0 70 18 3155
2008 Term 45 30 9 5 6 5 1 79 12 315
2008 Casual 52 41 7 0 0 0 0 93 0 15
2008 Student 74 16 0 6 4 0 0 91 9 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 31 10 10 7 1 1 72 17 4070
2018 Term 58 20 9 6 3 0 3 81 10 219
2018 Casual 53 22 15 6 1 1 2 77 8 216
2017 Indeterminate (permanent) 41 32 10 9 7 1 0 74 16 4209
2017 Term 50 36 6 3 4 0 0 86 7 298
2017 Casual 53 26 7 7 3 0 3 82 11 257
2017 Student 53 34 3 5 2 2 2 90 7 66
2014 Indeterminate (permanent) 41 31 11 9 7 1 0 73 16 3791
2014 Term 49 32 11 4 3 2 0 82 7 233
2014 Casual 54 19 24 3 0 0 0 73 3 29
2011 Indeterminate (permanent) 37 33 11 10 7 1 0 71 17 5033
2011 Term 53 28 9 6 4 1 0 81 10 341
2011 Casual 45 34 13 8 0 0 0 79 8 71
2011 Student 57 21 7 7 0 7 0 84 8 14
2011 Governor-in-council appointment 38 29 15 19 0 0 0 66 19 21
2008 Indeterminate (permanent) 36 32 10 12 9 1 0 69 21 3151
2008 Term 43 30 9 8 8 1 0 75 16 315
2008 Casual 52 19 29 0 0 0 0 71 0 15
2008 Student 57 29 8 6 0 0 0 86 6 21

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 26 11 8 7 0 0 74 15 4083
2018 Term 63 19 10 4 3 0 1 83 7 220
2018 Casual 57 23 12 5 1 0 2 82 6 217
2017 Indeterminate (permanent) 51 25 10 6 7 0 0 77 13 4206
2017 Term 60 25 7 5 3 0 0 85 7 298
2017 Casual 66 18 7 3 4 0 3 86 7 257
2017 Student 75 20 2 2 2 0 0 95 3 66
2014 Indeterminate (permanent) 50 26 10 7 6 0 0 77 13 3792
2014 Term 55 27 8 7 3 0 0 82 10 233
2014 Casual 75 17 6 2 0 0 0 92 2 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 32 16 10 7 4 0 66 18 4100
2018 Term 50 26 13 3 2 5 1 80 6 218
2018 Casual 43 26 12 2 2 11 3 82 5 218
2017 Indeterminate (permanent) 31 32 15 10 7 4 1 66 18 4211
2017 Term 41 30 11 4 3 9 2 81 7 299
2017 Casual 38 25 12 5 1 12 6 78 7 257
2017 Student 65 21 3 0 0 12 0 96 0 66
2014 Indeterminate (permanent) 29 34 15 10 7 5 1 66 18 3791
2014 Term 42 33 9 5 5 5 1 80 11 232
2014 Casual 53 26 10 3 7 0 0 79 11 28
2011 Indeterminate (permanent) 23 32 18 12 10 4 0 58 23 5040
2011 Term 33 33 18 6 4 5 1 70 10 342
2011 Casual 33 27 14 4 8 11 3 70 14 72
2011 Student 29 35 7 7 0 15 7 82 9 14
2011 Governor-in-council appointment 35 42 4 9 4 5 0 81 14 22

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 32 17 12 9 2 0 61 22 4088
2018 Term 48 25 14 6 3 3 1 76 10 220
2018 Casual 46 24 15 5 2 4 3 76 7 217
2017 Indeterminate (permanent) 26 33 17 12 9 2 0 61 22 4207
2017 Term 39 31 11 9 4 3 2 74 14 298
2017 Casual 38 29 11 8 2 8 5 77 11 257
2017 Student 60 24 3 2 0 8 2 94 2 66
2014 Indeterminate (permanent) 26 33 17 13 9 2 0 60 22 3789
2014 Term 40 32 10 7 7 3 0 75 15 232
2014 Casual 42 32 11 12 4 0 0 74 15 29
2011 Indeterminate (permanent) 21 32 18 15 12 2 0 54 27 5036
2011 Term 34 31 16 9 6 3 1 67 16 342
2011 Casual 28 46 7 5 7 6 1 79 13 71
2011 Student 36 42 7 7 0 0 7 84 8 14
2011 Governor-in-council appointment 35 33 13 13 0 5 0 72 14 22
2008 Indeterminate (permanent) 24 34 15 13 11 3 0 60 24 3156
2008 Term 37 34 13 6 7 3 0 73 13 315
2008 Casual 59 33 7 0 0 0 0 93 0 15
2008 Student 56 28 9 4 0 4 0 87 4 21

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 30 21 15 9 4 0 53 25 4084
2018 Term 35 27 19 6 5 6 1 67 12 219
2018 Casual 31 28 19 7 3 8 3 67 11 214
2017 Indeterminate (permanent) 20 31 18 16 10 4 0 53 27 4201
2017 Term 29 28 18 11 4 7 2 64 16 296
2017 Casual 32 23 14 8 4 15 4 67 15 257
2017 Student 46 30 3 5 0 12 3 90 6 65
2014 Indeterminate (permanent) 20 29 18 18 10 5 0 52 29 3790
2014 Term 35 30 11 11 8 4 1 68 20 232
2014 Casual 35 21 20 17 4 4 0 58 21 29
2011 Indeterminate (permanent) 13 32 20 19 11 4 0 48 32 5041
2011 Term 26 28 19 11 8 7 0 59 21 342
2011 Casual 27 27 17 12 10 7 1 58 24 72
2011 Student 14 28 36 0 0 15 7 55 0 14
2011 Governor-in-council appointment 17 36 15 18 9 5 0 56 28 22
2008 Indeterminate (permanent) 14 32 17 19 12 5 0 49 33 3153
2008 Term 27 36 11 11 5 9 0 70 18 314
2008 Casual 33 33 7 15 0 12 0 75 16 15
2008 Student 32 37 6 9 0 16 0 82 11 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 29 18 19 13 2 0 49 33 4090
2018 Term 34 29 14 11 6 5 1 67 18 219
2018 Casual 32 28 17 11 2 7 3 66 15 218
2017 Indeterminate (permanent) 18 31 18 18 13 3 0 50 32 4205
2017 Term 30 27 15 11 8 8 1 63 20 298
2017 Casual 27 28 17 7 4 14 3 65 14 257
2017 Student 45 27 8 7 0 12 2 83 8 65
2014 Indeterminate (permanent) 18 32 17 18 13 2 0 51 32 3788
2014 Term 29 34 13 10 9 4 0 66 20 232
2014 Casual 31 32 14 15 7 0 0 64 22 29
2011 Indeterminate (permanent) 13 33 18 20 14 3 0 47 35 5041
2011 Term 22 33 17 16 8 3 0 58 25 342
2011 Casual 27 32 20 11 3 7 1 64 15 72
2011 Student 7 50 21 7 0 15 0 67 9 14
2011 Governor-in-council appointment 18 36 11 27 4 5 0 56 33 22
2008 Indeterminate (permanent) 16 35 15 20 11 2 0 53 32 3156
2008 Term 30 37 10 14 7 3 0 68 22 312
2008 Casual 33 45 15 7 0 0 0 78 7 15
2008 Student 31 43 13 9 0 4 0 76 10 21
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 34 15 12 10 0 0 63 22 4084
2018 Term 44 32 12 8 3 0 1 77 10 220
2018 Casual 39 35 17 5 2 0 1 76 7 219
2017 Indeterminate (permanent) 29 35 15 12 9 0 0 64 21 4202
2017 Term 41 30 13 11 6 0 0 71 16 299
2017 Casual 38 36 11 8 5 0 1 76 13 256
2017 Student 45 33 10 8 0 2 2 81 8 66
2014 Indeterminate (permanent) 28 37 14 13 9 0 0 65 22 3789
2014 Term 39 38 11 7 4 0 0 77 11 233
2014 Casual 40 27 14 12 7 0 0 67 19 29
2011 Indeterminate (permanent) 24 38 15 13 9 0 0 63 22 5039
2011 Term 33 39 14 8 6 1 1 72 14 342
2011 Casual 41 36 10 10 3 0 0 77 13 72
2011 Student 43 21 22 15 0 0 0 63 15 14
2011 Governor-in-council appointment 26 42 4 22 4 0 0 69 27 22

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 40 13 10 5 0 0 72 15 4089
2018 Term 45 36 12 5 1 0 1 82 6 219
2018 Casual 51 34 8 5 1 0 0 86 6 220
2017 Indeterminate (permanent) 32 41 12 10 5 0 0 73 15 4202
2017 Term 43 43 6 6 1 0 0 86 8 299
2017 Casual 51 35 7 6 1 0 0 85 7 257
2017 Student 42 38 10 7 2 0 2 81 9 66

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 22 19 19 16 9 2 39 39 4086
2018 Term 20 13 20 13 12 19 3 43 31 217
2018 Casual 17 21 17 12 5 21 7 53 23 217
2017 Indeterminate (permanent) 11 22 17 19 15 12 2 40 40 4207
2017 Term 15 21 13 14 12 21 4 49 34 298
2017 Casual 18 14 11 12 9 27 8 51 32 255
2017 Student 28 15 9 9 0 36 4 71 14 66
2014 Indeterminate (permanent) 12 22 17 19 16 10 2 40 40 3788
2014 Term 17 30 19 16 8 8 2 52 26 233
2014 Casual 11 22 16 15 16 21 0 42 38 28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 32 12 10 7 0 0 71 17 4078
2018 Term 55 26 9 6 2 0 2 83 8 220
2018 Casual 42 23 20 7 3 1 4 69 10 217
2017 Indeterminate (permanent) 38 33 12 9 6 1 0 72 16 4208
2017 Term 41 37 8 8 4 1 1 80 12 299
2017 Casual 45 29 9 8 4 0 3 78 12 257
2017 Student 53 30 10 3 3 0 0 84 7 66
2014 Indeterminate (permanent) 40 33 11 8 7 1 0 74 15 3792
2014 Term 49 27 13 5 4 0 1 77 10 232
2014 Casual 47 27 10 8 7 0 0 74 15 29
2011 Indeterminate (permanent) 35 35 12 10 7 1 0 71 17 5040
2011 Term 42 31 15 6 4 1 1 75 10 341
2011 Casual 36 38 13 7 4 0 3 76 11 72
2011 Student 28 42 7 22 0 0 0 71 22 14
2011 Governor-in-council appointment 46 14 9 22 9 0 0 60 31 22
2008 Indeterminate (permanent) 33 34 12 11 9 1 0 67 20 3157
2008 Term 40 33 11 9 7 0 0 73 16 314
2008 Casual 62 7 30 0 0 0 0 70 0 15
2008 Student 54 26 0 21 0 0 0 79 21 21

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 35 14 9 8 2 3 67 18 719
2017 Indeterminate (permanent) 29 35 14 11 6 2 4 68 17 746
2014 Indeterminate (permanent) 27 35 15 11 6 3 4 66 17 652

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 45 9 13 6 0 0 72 19 4097
2018 Term 43 39 6 9 2 0 2 83 11 220
2018 Casual 39 39 8 9 1 0 5 82 10 221
2017 Indeterminate (permanent) 29 38 10 15 7 0 0 68 22 4207
2017 Term 36 41 10 8 5 0 1 77 13 299
2017 Casual 40 32 12 10 3 0 3 74 14 256
2017 Student 48 37 3 10 2 0 0 85 12 66
2014 Indeterminate (permanent) 30 39 10 13 7 0 0 69 21 3791
2014 Term 35 39 11 10 4 0 1 74 14 233
2014 Casual 28 56 6 6 4 0 0 84 9 29
2011 Indeterminate (permanent) 28 40 12 13 6 0 0 68 20 5034
2011 Term 35 35 11 10 7 0 1 71 18 342
2011 Casual 23 48 9 10 5 0 5 75 16 71
2011 Student 43 35 0 7 0 0 14 91 9 14
2011 Governor-in-council appointment 23 44 10 19 5 0 0 67 23 21
2008 Indeterminate (permanent) 26 42 11 14 7 0 0 68 21 3158
2008 Term 29 38 12 15 5 1 0 68 20 315
2008 Casual 48 30 22 0 0 0 0 78 0 15
2008 Student 12 69 9 9 0 0 0 81 9 21

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 39 12 6 3 0 0 79 9 4087
2018 Term 49 38 9 3 1 0 1 88 3 218
2018 Casual 51 35 9 3 1 0 1 87 4 221
2017 Indeterminate (permanent) 42 37 11 7 3 0 0 79 10 4208
2017 Term 53 34 7 3 3 0 0 88 5 299
2017 Casual 52 32 9 4 2 0 0 85 6 256
2017 Student 42 39 14 5 0 0 0 81 5 66
2014 Indeterminate (permanent) 41 37 11 7 4 0 0 78 11 3793
2014 Term 41 40 10 7 2 0 0 81 9 233
2014 Casual 60 28 8 0 4 0 0 88 4 29
2011 Indeterminate (permanent) 44 36 10 6 4 0 0 80 10 5043
2011 Term 48 34 10 6 2 0 1 82 7 342
2011 Casual 48 37 5 5 3 0 1 87 8 72
2011 Student 43 28 15 14 0 0 0 72 14 14
2011 Governor-in-council appointment 73 18 0 4 4 0 0 91 9 22
2008 Indeterminate (permanent) 39 40 10 8 4 0 0 79 11 3152
2008 Term 32 40 13 8 6 0 0 73 14 314
2008 Casual 55 22 16 7 0 0 0 77 7 15
2008 Student 9 37 28 18 7 0 0 46 25 21

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 37 8 6 3 0 0 83 9 4051
2018 Term 52 38 4 3 1 0 1 91 5 218
2018 Casual 55 31 10 4 0 0 0 86 4 222
2017 Indeterminate (permanent) 47 35 7 7 3 0 0 83 10 4200
2017 Term 58 32 3 5 2 0 0 89 7 299
2017 Casual 61 26 7 5 2 0 0 86 6 256
2017 Student 50 32 15 3 0 0 0 82 3 66
2014 Indeterminate (permanent) 46 37 7 6 4 0 0 83 10 3790
2014 Term 47 39 7 4 4 0 0 86 7 233
2014 Casual 55 45 0 0 0 0 0 100 0 29
2011 Indeterminate (permanent) 47 38 6 5 4 0 0 85 9 5040
2011 Term 47 32 10 6 5 0 0 79 11 343
2011 Casual 52 29 8 5 3 0 3 83 8 71
2011 Student 21 65 14 0 0 0 0 86 0 14
2011 Governor-in-council appointment 58 33 4 4 0 0 0 91 4 22
2008 Indeterminate (permanent) 46 39 7 6 3 0 0 85 9 3159
2008 Term 38 35 9 10 8 0 0 72 18 315
2008 Casual 44 45 0 12 0 0 0 88 12 15
2008 Student 13 58 19 4 7 0 0 71 11 21

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 32 17 14 11 2 0 56 26 4085
2018 Term 38 26 19 11 2 3 2 66 14 217
2018 Casual 30 25 21 6 3 5 10 66 10 219
2017 Indeterminate (permanent) 26 33 15 13 10 2 0 61 23 4200
2017 Term 35 27 13 7 6 6 5 70 15 297
2017 Casual 28 26 13 6 2 12 13 72 11 257
2017 Student 45 30 5 5 2 12 2 87 8 66
2014 Indeterminate (permanent) 25 31 15 14 12 2 1 58 26 3791
2014 Term 29 33 15 9 9 3 3 66 19 233
2014 Casual 40 23 19 4 4 7 4 71 8 29
2011 Indeterminate (permanent) 22 33 16 15 13 1 0 56 28 5035
2011 Term 27 28 20 11 9 4 1 58 21 341
2011 Casual 37 24 15 8 3 7 5 69 13 71
2011 Student 22 36 14 7 0 7 14 73 9 14
2011 Governor-in-council appointment 17 42 18 13 9 0 0 60 22 22
2008 Indeterminate (permanent) 19 34 16 15 13 2 0 54 29 3156
2008 Term 25 38 17 8 8 3 0 66 17 314
2008 Casual 52 33 7 0 0 0 7 92 0 15
2008 Student 28 31 21 0 7 13 0 68 8 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 24 17 18 20 2 2 43 39 4091
2018 Term 29 20 16 15 8 4 8 56 26 220
2018 Casual 21 14 22 8 6 4 25 49 20 218
2017 Indeterminate (permanent) 18 25 16 17 20 2 3 45 39 4203
2017 Term 23 23 15 10 9 7 13 57 24 298
2017 Casual 15 9 12 8 8 6 43 46 31 257
2017 Student 29 31 7 5 3 12 13 80 11 64
2014 Indeterminate (permanent) 16 22 15 18 24 2 3 39 45 3790
2014 Term 20 20 20 12 15 4 8 46 31 233
2014 Casual 29 16 13 11 11 0 21 56 28 28
2011 Indeterminate (permanent) 12 23 15 18 27 2 3 37 47 5038
2011 Term 17 24 17 14 17 4 6 45 35 341
2011 Casual 18 16 11 14 11 8 21 49 35 72
2011 Student 7 51 21 0 7 7 7 67 9 14
2011 Governor-in-council appointment 32 40 5 5 19 0 0 72 23 21
2008 Indeterminate (permanent) 11 27 13 18 26 2 2 40 46 3144
2008 Term 23 31 13 13 12 4 4 59 27 313
2008 Casual 15 16 36 4 7 0 22 39 15 15
2008 Student 19 35 18 18 0 7 4 60 20 21

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 37 12 11 8 0 0 68 20 4073
2018 Term 35 37 14 10 2 0 1 74 12 221
2018 Casual 34 29 20 11 2 1 3 66 13 220
2017 Indeterminate (permanent) 33 40 10 11 6 0 0 73 17 4188
2017 Term 36 29 17 9 7 0 2 67 16 297
2017 Casual 37 26 12 12 5 0 9 69 18 255
2017 Student 48 27 17 3 2 3 0 77 5 66
2014 Indeterminate (permanent) 27 41 12 12 8 0 0 69 20 3790
2014 Term 21 47 16 9 6 0 1 69 15 233
2014 Casual 17 56 10 9 7 0 0 74 17 29
2011 Indeterminate (permanent) 33 40 11 10 6 0 0 73 17 5038
2011 Term 36 38 12 7 5 1 2 76 12 343
2011 Casual 30 42 13 6 5 1 1 75 12 71
2011 Student 28 35 7 22 0 7 0 69 24 14
2011 Governor-in-council appointment 51 45 0 4 0 0 0 96 4 22

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 32 15 9 7 0 0 68 17 4054
2018 Term 45 24 18 8 4 0 1 69 13 220
2018 Casual 35 30 20 9 2 1 4 68 11 220
2017 Indeterminate (permanent) 37 35 13 9 6 0 0 72 15 4198
2017 Term 36 34 16 8 4 0 2 72 12 298
2017 Casual 40 25 15 8 4 1 6 70 13 257
2017 Student 47 35 12 5 0 0 2 83 5 66
2014 Indeterminate (permanent) 36 35 14 8 7 0 0 71 15 3789
2014 Term 33 41 13 9 4 0 0 74 13 233
2014 Casual 35 48 2 11 4 0 0 83 14 29

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 35 13 9 6 0 0 72 15 4082
2018 Term 46 32 13 6 2 0 1 79 8 221
2018 Casual 43 36 14 2 0 1 3 83 3 220
2017 Indeterminate (permanent) 38 35 12 9 5 0 0 74 14 4198
2017 Term 47 35 8 5 3 1 1 83 8 297
2017 Casual 46 31 13 5 3 0 2 79 8 256
2017 Student 50 35 10 2 2 2 0 87 3 66
2014 Indeterminate (permanent) 36 35 13 9 5 0 0 72 15 3790
2014 Term 39 44 11 3 3 0 0 84 6 233
2014 Casual 50 30 14 0 6 0 0 80 6 29
2011 Indeterminate (permanent) 41 37 11 7 3 0 0 78 10 5034
2011 Term 49 38 9 2 1 1 1 88 3 343
2011 Casual 50 38 6 3 0 3 1 91 3 71
2011 Student 43 43 7 7 0 0 0 86 7 14
2011 Governor-in-council appointment 42 39 10 9 0 0 0 81 9 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 36 21 10 7 2 0 61 18 4091
2018 Term 33 30 19 10 2 3 2 67 13 219
2018 Casual 32 32 20 5 1 6 4 71 7 218
2017 Indeterminate (permanent) 24 38 19 10 7 3 0 64 17 4196
2017 Term 30 37 14 7 5 5 2 72 13 298
2017 Casual 31 32 13 9 3 7 5 72 14 255
2017 Student 45 25 10 9 2 10 0 78 11 66

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 30 10 7 4 0 0 79 11 4086
2018 Term 55 29 9 3 3 0 1 84 6 219
2018 Casual 52 28 9 4 0 1 5 86 4 219
2017 Indeterminate (permanent) 48 31 8 8 5 0 0 79 13 4205
2017 Term 54 27 9 6 3 0 1 81 9 298
2017 Casual 60 23 7 3 1 0 5 88 5 255
2017 Student 59 16 13 3 2 7 0 81 5 66
2014 Indeterminate (permanent) 46 32 10 8 4 0 0 78 12 3785
2014 Term 48 31 10 7 3 0 1 79 10 232
2014 Casual 53 17 12 8 6 0 4 73 15 29
2011 Indeterminate (permanent) 44 34 10 7 5 0 0 79 12 5042
2011 Term 55 29 8 6 1 1 1 84 7 341
2011 Casual 55 27 5 7 3 0 3 85 10 72
2011 Student 64 7 14 0 7 0 7 76 8 14
2011 Governor-in-council appointment 33 41 4 13 9 0 0 74 22 22

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 30 17 9 6 0 1 68 15 4098
2018 Term 57 26 11 3 1 0 2 85 4 221
2018 Casual 47 30 10 4 1 0 7 83 6 219
2017 Indeterminate (permanent) 34 33 17 9 5 0 2 68 14 4212
2017 Term 53 26 10 2 1 0 9 86 3 298
2017 Casual 47 28 10 3 1 0 11 85 4 257
2017 Student 66 25 7 0 2 0 0 91 2 66
2014 Indeterminate (permanent) 31 31 19 10 8 0 1 62 19 3789
2014 Term 51 34 10 2 2 0 2 86 4 233
2014 Casual 40 31 26 0 4 0 0 71 4 29
2011 Indeterminate (permanent) 30 31 20 10 8 0 1 62 18 5040
2011 Term 47 34 10 5 1 0 2 82 7 343
2011 Casual 48 26 10 8 4 0 4 77 13 72
2011 Student 57 36 7 0 0 0 0 93 0 14
2011 Governor-in-council appointment 13 22 38 18 9 0 0 36 26 22
2008 Indeterminate (permanent) 24 29 23 13 10 0 1 53 23 3150
2008 Term 45 30 13 6 4 0 3 76 10 313
2008 Casual 48 33 12 0 7 0 0 81 7 15
2008 Student 56 24 4 13 4 0 0 80 16 21

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 27 37 36 4104
2018 Term 26 37 37 220
2018 Casual 26 36 38 222
2017 Indeterminate (permanent) 25 39 36 4212
2017 Term 23 40 37 298
2017 Casual 27 36 38 257
2017 Student 41 25 34 66
2014 Indeterminate (permanent) 27 38 35 3792
2014 Term 24 37 39 233
2014 Casual 41 17 41 29
2011 Indeterminate (permanent) 28 40 32 5047
2011 Term 26 41 34 343
2011 Casual 33 34 33 72
2011 Student 35 21 43 14
2011 Governor-in-council appointment 33 53 14 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 19 38 29 6 0 8 1114
2018 Term 14 18 23 8 35 2 57
2018 Casual 31 7 4 5 48 5 54
2017 Indeterminate (permanent) 20 36 29 5 0 9 1075
2017 Term 19 18 12 5 38 8 76
2017 Casual 22 6 5 5 59 3 68
2017 Student 0 8 0 0 92 0 25
2014 Indeterminate (permanent) 21 35 29 6 9999 8 1015
2014 Term 23 36 20 12 9999 10 57
2014 Casual 47 0 9 17 9999 27 12
2011 Indeterminate (permanent) 19 33 35 6 9999 8 1438
2011 Term 17 33 25 6 9999 20 89
2011 Casual 17 25 4 4 9999 50 24
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 39 7 3 2 0 0 88 5 4103
2018 Term 61 35 2 0 0 1 0 97 1 220
2018 Casual 64 27 7 2 1 0 0 91 3 221
2017 Indeterminate (permanent) 47 38 8 4 2 0 0 85 7 4199
2017 Term 57 32 6 3 1 1 0 89 5 298
2017 Casual 58 31 7 1 1 0 1 90 3 257
2017 Student 49 44 0 5 0 0 2 95 5 66
2014 Indeterminate (permanent) 46 39 9 4 2 0 0 85 6 3792
2014 Term 50 38 6 4 2 0 0 88 6 233
2014 Casual 39 49 3 2 4 4 0 91 6 29
2011 Indeterminate (permanent) 43 41 9 4 3 0 0 84 7 5044
2011 Term 50 39 6 4 0 1 0 90 4 342
2011 Casual 53 40 4 1 0 1 0 94 1 71
2011 Student 43 42 7 0 0 7 0 92 0 14
2011 Governor-in-council appointment 60 36 0 4 0 0 0 96 4 22
2008 Indeterminate (permanent) 50 37 7 4 2 1 0 87 6 3150
2008 Term 55 32 6 4 3 0 0 87 7 313
2008 Casual 81 15 4 0 0 0 0 96 0 15
2008 Student 27 40 15 14 4 0 0 67 18 21

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 41 18 10 4 1 0 67 15 4084
2018 Term 36 40 15 5 1 1 2 78 6 220
2018 Casual 30 39 20 5 1 3 2 72 7 221
2017 Indeterminate (permanent) 27 40 17 10 4 1 0 68 14 4201
2017 Term 35 39 11 8 3 3 0 77 11 299
2017 Casual 36 34 14 5 3 4 3 76 9 255
2017 Student 49 37 4 2 2 5 2 92 4 66
2014 Indeterminate (permanent) 30 39 16 8 5 2 0 70 14 3792
2014 Term 38 35 14 6 4 1 1 75 10 233
2014 Casual 50 27 15 0 4 4 0 81 4 29
2011 Indeterminate (permanent) 24 40 19 10 5 1 0 65 15 5036
2011 Term 31 40 15 9 2 2 1 73 11 342
2011 Casual 34 37 17 6 3 4 0 73 9 71
2011 Student 36 51 7 7 0 0 0 86 7 14
2011 Governor-in-council appointment 27 37 23 13 0 0 0 64 13 22

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 23 34 21 10 1 1 31 34 4089
2018 Term 4 18 31 21 21 3 3 44 23 218
2018 Casual 3 8 35 30 15 1 8 50 12 220
2017 Indeterminate (permanent) 10 23 33 19 11 1 3 31 34 4181
2017 Term 4 13 29 25 20 1 8 50 19 296
2017 Casual 5 10 31 20 21 1 12 46 17 254
2017 Student 7 9 27 20 28 2 8 53 17 66
2014 Indeterminate (permanent) 11 25 36 18 8 1 2 26 37 3785
2014 Term 7 18 31 27 12 0 5 41 27 232
2014 Casual 4 13 47 26 7 0 4 35 17 29
2011 Indeterminate (permanent) 12 25 34 18 9 1 2 27 38 5025
2011 Term 7 18 28 24 14 1 7 42 28 342
2011 Casual 7 11 32 19 23 1 7 45 20 71
2011 Student 7 29 22 21 7 0 14 32 42 14
2011 Governor-in-council appointment 9 24 36 22 4 0 4 28 34 22
2008 Indeterminate (permanent) 12 27 34 18 7 0 2 25 40 3151
2008 Term 5 19 29 24 19 0 4 45 25 314
2008 Casual 22 7 26 26 15 0 4 42 30 15
2008 Student 6 22 32 22 18 0 0 40 28 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 18 29 24 16 2 2 41 29 4064
2018 Term 5 16 22 26 23 3 5 53 23 214
2018 Casual 4 12 19 29 25 6 7 61 17 220
2017 Indeterminate (permanent) 9 18 27 22 17 2 4 42 29 4170
2017 Term 7 8 24 22 27 4 8 56 17 294
2017 Casual 5 8 23 17 29 4 14 56 16 253
2017 Student 0 15 7 24 46 3 5 76 16 66
2014 Indeterminate (permanent) 10 18 29 24 14 2 3 40 30 3780
2014 Term 10 16 28 22 17 3 4 42 28 232
2014 Casual 11 14 20 38 11 0 7 52 26 29
2011 Indeterminate (permanent) 10 17 27 24 16 2 4 43 29 5014
2011 Term 8 14 22 23 21 4 8 50 25 341
2011 Casual 4 7 28 23 23 3 12 54 13 72
2011 Student 0 7 22 36 14 7 14 63 10 14
2011 Governor-in-council appointment 4 13 46 27 4 0 4 33 19 22
2008 Indeterminate (permanent) 9 19 29 23 15 2 3 40 29 3145
2008 Term 5 13 24 22 27 3 6 54 20 314
2008 Casual 7 7 22 7 45 0 12 59 16 15
2008 Student 4 24 20 30 18 0 4 50 29 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 20 29 23 13 2 3 37 32 4072
2018 Term 7 10 27 21 26 3 6 51 19 218
2018 Casual 5 11 21 25 24 6 9 57 18 219
2017 Indeterminate (permanent) 11 18 30 20 13 2 5 36 32 4181
2017 Term 5 10 24 20 24 7 10 52 18 295
2017 Casual 4 10 19 19 24 4 20 56 19 254
2017 Student 5 21 20 20 20 7 7 47 30 65
2014 Indeterminate (permanent) 13 21 30 19 11 2 4 32 36 3781
2014 Term 7 16 25 30 14 3 5 48 25 232
2014 Casual 7 16 33 17 17 4 7 37 26 29
2011 Indeterminate (permanent) 15 20 28 20 11 2 4 33 37 5012
2011 Term 10 16 22 23 15 6 7 44 30 342
2011 Casual 0 14 41 13 19 3 10 37 16 71
2011 Student 7 28 15 7 0 21 21 13 61 14
2011 Governor-in-council appointment 9 29 36 18 4 0 4 23 39 22
2008 Indeterminate (permanent) 14 21 31 18 10 2 3 30 37 3145
2008 Term 9 16 23 20 22 4 6 47 28 313
2008 Casual 15 15 12 29 26 0 4 58 30 15
2008 Student 9 39 25 6 11 0 11 19 54 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 4 10 30 33 19 1 3 54 15 4051
2018 Term 2 4 18 33 37 1 6 75 6 215
2018 Casual 1 6 14 37 31 2 8 76 8 220
2017 Indeterminate (permanent) 5 10 29 31 19 1 5 54 15 4158
2017 Term 0 3 19 25 37 4 12 74 4 293
2017 Casual 1 4 16 23 36 3 18 74 6 255
2017 Student 2 0 6 33 54 2 3 92 2 65
2014 Indeterminate (permanent) 6 12 31 30 17 1 3 49 18 3761
2014 Term 3 4 21 33 28 2 8 68 8 230
2014 Casual 4 12 27 29 22 0 7 55 16 29
2011 Indeterminate (permanent) 6 11 31 31 16 1 3 49 19 5008
2011 Term 3 9 20 29 28 3 8 64 13 342
2011 Casual 1 3 26 23 28 1 17 62 6 71
2011 Student 0 7 7 50 14 7 14 82 9 14
2011 Governor-in-council appointment 13 18 38 17 9 0 4 28 33 22
2008 Indeterminate (permanent) 6 14 32 28 15 1 3 45 21 3145
2008 Term 3 6 19 30 34 2 8 70 9 314
2008 Casual 0 7 22 12 59 0 0 71 7 15
2008 Student 0 13 15 43 18 0 11 68 14 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 22 25 19 13 1 2 33 41 4087
2018 Term 8 17 19 22 26 2 6 52 27 217
2018 Casual 5 10 19 24 25 3 13 59 19 222
2017 Indeterminate (permanent) 18 20 26 17 14 1 4 33 40 4182
2017 Term 11 11 27 15 26 2 8 45 24 295
2017 Casual 6 14 13 18 29 3 18 59 24 255
2017 Student 3 12 8 19 45 7 7 73 18 66
2014 Indeterminate (permanent) 20 23 26 16 11 1 2 28 45 3782
2014 Term 9 18 18 25 23 2 5 52 29 231
2014 Casual 18 21 20 14 20 0 7 37 41 29
2011 Indeterminate (permanent) 19 22 26 17 11 1 3 30 43 5029
2011 Term 10 15 24 20 19 3 9 44 28 341
2011 Casual 10 10 25 13 25 3 14 46 23 72
2011 Student 7 0 36 43 0 0 14 50 8 14
2011 Governor-in-council appointment 17 46 14 14 4 0 4 19 67 22
2008 Indeterminate (permanent) 20 23 26 17 10 1 3 28 44 3152
2008 Term 5 11 20 25 31 2 6 60 18 314
2008 Casual 15 7 12 15 52 0 0 67 22 15
2008 Student 13 26 0 36 16 6 4 57 43 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 18 27 22 16 2 3 40 32 4055
2018 Term 6 9 24 20 28 6 7 55 17 217
2018 Casual 6 14 17 20 26 5 12 55 24 221
2017 Indeterminate (permanent) 12 17 24 21 17 2 6 42 32 4180
2017 Term 10 14 19 17 22 8 10 48 29 296
2017 Casual 8 13 14 17 23 8 17 54 27 256
2017 Student 5 5 10 15 44 12 10 74 13 66
2014 Indeterminate (permanent) 11 17 25 24 16 2 5 43 30 3773
2014 Term 12 11 17 26 19 9 7 53 27 232
2014 Casual 15 17 17 14 26 0 10 45 36 29
2011 Indeterminate (permanent) 10 16 25 24 18 2 5 45 28 5015
2011 Term 7 13 24 20 22 6 9 49 23 341
2011 Casual 6 19 16 14 26 6 14 50 31 71
2011 Student 0 0 28 22 14 0 36 56 0 14
2011 Governor-in-council appointment 0 33 40 13 9 0 4 24 35 22
2008 Indeterminate (permanent) 13 21 26 20 14 2 4 36 36 3151
2008 Term 6 17 20 19 25 6 7 51 26 314
2008 Casual 7 15 12 7 41 12 7 59 27 15
2008 Student 13 19 4 36 11 9 9 57 39 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 20 32 20 12 2 2 34 33 4084
2018 Term 7 10 27 22 25 4 4 52 19 218
2018 Casual 5 10 20 24 25 5 11 58 18 218
2017 Indeterminate (permanent) 11 18 32 19 12 3 5 34 32 4181
2017 Term 5 11 21 24 21 7 10 54 20 296
2017 Casual 6 12 26 13 25 3 15 46 22 253
2017 Student 7 10 10 21 36 8 8 68 20 66
2014 Indeterminate (permanent) 13 21 32 17 11 2 3 30 36 3778
2014 Term 6 16 26 25 17 4 6 47 25 232
2014 Casual 14 10 21 34 11 4 7 49 27 29

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 31 12 13 11 1 0 64 24 4079
2018 Term 39 28 13 11 6 2 2 69 17 218
2018 Casual 42 27 11 9 2 3 7 76 12 217
2017 Indeterminate (permanent) 37 30 11 12 10 1 0 67 22 4204
2017 Term 46 26 9 8 8 1 2 74 16 298
2017 Casual 41 25 10 6 4 4 9 76 12 257
2017 Student 65 18 5 7 0 5 0 88 7 66
2014 Indeterminate (permanent) 38 29 10 12 10 0 0 68 22 3789
2014 Term 48 29 7 9 6 0 1 78 15 233
2014 Casual 57 17 10 13 0 0 4 76 14 29

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 37 9 10 5 0 0 76 15 4074
2018 Term 51 28 7 8 4 0 1 80 12 218
2018 Casual 52 31 6 5 0 2 4 88 5 219
2017 Indeterminate (permanent) 36 40 9 10 5 0 0 76 15 4198
2017 Term 49 33 5 7 4 0 2 84 11 295
2017 Casual 50 29 5 5 3 1 7 86 9 255
2017 Student 69 25 2 2 0 3 0 97 2 66
2014 Indeterminate (permanent) 38 38 9 10 4 0 0 76 14 3790
2014 Term 47 37 9 3 4 0 0 85 7 233
2014 Casual 55 33 10 2 0 0 0 88 2 29

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 39 14 7 5 2 0 74 12 4084
2018 Term 43 34 13 7 0 1 2 79 8 218
2018 Casual 43 30 18 2 0 3 3 78 2 218

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 33 16 4 3 3 1 75 8 4086
2018 Term 54 25 14 3 1 2 1 82 4 218
2018 Casual 47 29 12 2 1 6 3 84 3 219
2017 Indeterminate (permanent) 39 33 16 4 3 4 1 75 8 4194
2017 Term 47 27 13 4 1 4 4 80 6 298
2017 Casual 41 25 11 1 2 12 8 82 4 251
2017 Student 56 30 3 2 3 7 0 91 5 66
2014 Indeterminate (permanent) 44 32 14 3 2 4 1 80 6 3790
2014 Term 54 26 9 4 0 4 1 86 5 232
2014 Casual 31 35 18 0 4 9 4 75 4 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 38 13 6 4 2 0 77 10 4081
2018 Term 49 34 10 4 1 1 1 85 5 218
2018 Casual 47 34 10 3 0 4 2 87 3 219
2017 Indeterminate (permanent) 38 39 13 6 3 1 0 78 9 4205
2017 Term 51 33 9 4 1 2 1 86 5 297
2017 Casual 48 32 10 1 1 6 3 87 2 257
2017 Student 68 16 7 2 0 7 0 91 2 66
2014 Indeterminate (permanent) 43 35 11 6 3 2 0 80 9 3790
2014 Term 54 31 9 3 2 0 0 86 5 232
2014 Casual 45 38 6 0 7 3 0 86 7 29
2011 Indeterminate (permanent) 29 38 17 7 5 2 0 70 12 5040
2011 Term 42 35 14 4 2 3 0 79 6 342
2011 Casual 41 35 9 3 0 7 4 86 3 72
2011 Student 57 35 0 0 0 7 0 100 0 14
2011 Governor-in-council appointment 35 47 9 9 0 0 0 82 9 22

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 36 9 5 4 0 0 83 9 4073
2018 Term 61 32 5 1 0 0 1 94 1 220
2018 Casual 61 29 5 1 0 2 1 93 2 220
2017 Indeterminate (permanent) 45 37 9 5 3 0 0 83 8 4206
2017 Term 60 33 3 3 2 0 0 93 4 298
2017 Casual 63 28 5 1 2 0 1 92 3 254
2017 Student 75 23 2 0 0 0 0 98 0 66
2014 Indeterminate (permanent) 50 33 9 4 4 0 0 83 8 3790
2014 Term 62 27 6 1 3 0 0 89 4 232
2014 Casual 64 29 0 3 4 0 0 93 7 29
2011 Indeterminate (permanent) 40 38 11 6 4 0 0 79 10 5031
2011 Term 54 36 6 3 1 1 0 90 4 342
2011 Casual 55 35 4 4 1 0 0 90 6 72
2011 Student 86 14 0 0 0 0 0 100 0 14
2011 Governor-in-council appointment 35 51 4 9 0 0 0 87 9 22
2008 Indeterminate (permanent) 39 37 10 8 5 0 0 77 13 3156
2008 Term 52 33 7 5 3 0 0 85 8 314
2008 Casual 72 20 8 0 0 0 0 92 0 14
2008 Student 72 18 9 0 0 0 0 91 0 21

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 31 19 14 12 4 2 53 27 4087
2018 Term 29 27 17 9 6 5 6 63 17 218
2018 Casual 27 27 18 6 3 9 10 67 12 219
2017 Indeterminate (permanent) 24 31 15 13 12 3 2 58 26 4205
2017 Term 30 28 13 10 8 6 5 66 20 299
2017 Casual 30 21 11 7 5 8 18 69 15 256
2017 Student 48 27 3 5 2 10 5 88 8 66
2014 Indeterminate (permanent) 27 31 14 12 11 3 2 61 24 3792
2014 Term 39 28 17 9 3 2 1 70 13 233
2014 Casual 47 20 7 15 4 7 0 72 20 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 37 15 9 6 2 1 70 15 4088
2018 Term 47 28 15 4 1 3 2 79 5 220
2018 Casual 40 29 17 3 3 4 4 75 7 221
2017 Indeterminate (permanent) 35 36 12 9 5 3 1 73 15 4195
2017 Term 47 28 10 3 5 3 3 80 9 299
2017 Casual 47 27 7 6 2 4 8 82 9 255
2017 Student 44 31 9 7 2 7 2 82 9 66
2014 Indeterminate (permanent) 39 35 12 8 4 2 1 76 12 3791
2014 Term 47 32 9 5 4 3 1 82 9 232
2014 Casual 53 35 7 0 6 0 0 87 6 29
2011 Indeterminate (permanent) 34 35 12 9 6 4 1 72 16 5036
2011 Term 44 28 12 8 4 2 1 75 12 342
2011 Casual 38 35 10 8 1 7 1 80 10 70
2011 Student 29 35 7 15 0 7 7 75 17 14
2011 Governor-in-council appointment 40 47 4 9 0 0 0 87 9 22
2008 Indeterminate (permanent) 32 34 11 10 8 4 1 69 19 3157
2008 Term 37 30 9 7 8 7 2 73 17 313
2008 Casual 59 0 15 4 0 15 7 76 5 15
2008 Student 29 30 15 4 13 9 0 65 18 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 37 18 9 6 1 0 67 15 4082
2018 Term 41 32 19 5 1 1 1 75 6 219
2018 Casual 37 30 18 7 1 5 3 73 8 219

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 26 19 14 15 6 1 49 30 4096
2018 Term 30 24 17 10 7 7 5 61 20 220
2018 Casual 30 23 22 6 4 6 9 63 12 221
2017 Indeterminate (permanent) 21 25 16 14 15 7 1 51 32 4198
2017 Term 31 24 13 10 8 9 4 64 21 296
2017 Casual 28 20 13 4 8 13 14 67 15 255
2017 Student 42 20 12 2 3 10 11 79 6 65
2014 Indeterminate (permanent) 22 24 17 15 15 7 1 50 32 3789
2014 Term 28 27 17 9 9 9 2 61 20 232
2014 Casual 41 17 19 8 7 4 4 63 17 29
2011 Indeterminate (permanent) 16 24 18 16 16 9 1 45 35 5043
2011 Term 19 21 19 14 9 13 6 49 28 342
2011 Casual 18 20 21 13 6 16 7 49 24 71
2011 Student 15 28 7 0 0 43 7 86 0 14
2011 Governor-in-council appointment 31 31 9 11 13 5 0 65 25 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 17 83 4097
2018 Term 12 88 221
2018 Casual 3 97 221

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 57 681
2018 Term 75 27

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 59 681
2018 Term 26 27

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 681
2018 Term 0 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 681
2018 Term 0 27

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 681

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 681

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 681
2018 Term 0 27

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 683
2018 Term 33 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 40 683
2018 Term 41 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 683
2018 Term 58 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 683
2018 Term 52 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 683
2018 Term 18 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 683
2018 Term 38 27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 683
2018 Term 18 27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 683
2018 Term 0 27

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 683

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 683

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 683
2018 Term 42 27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 683

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 683
2018 Term 19 27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 54 681
2018 Term 64 27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 681
2018 Term 18 27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 681
2018 Term 0 27

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 681

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 681

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 681
2018 Term 0 27

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 681

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 681
2018 Term 30 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 25 681

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 638

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 18 638
2018 Term 46 27

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 638

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 638

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 638

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 638

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 638
2018 Term 24 27

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 638
2018 Term 30 27

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 638

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 638
2018 Term 34 27

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 638

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 46 638
2018 Term 44 27

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 638

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 59 638
2018 Term 55 27

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 638
2018 Term 0 27

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 638

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 21 23 10 9 15 5 48 23 4086
2018 Term 26 17 19 4 5 21 7 60 13 221
2018 Casual 25 19 20 5 3 20 8 61 11 217
2017 Indeterminate (permanent) 19 22 21 10 10 14 5 50 24 4209
2017 Term 23 21 13 6 6 21 10 64 17 299
2017 Casual 23 17 11 3 6 26 15 67 14 255
2017 Student 30 12 7 5 2 26 18 75 12 65
2014 Indeterminate (permanent) 22 23 20 9 9 14 4 54 22 3788
2014 Term 29 26 15 4 5 15 6 70 12 233
2014 Casual 32 19 19 4 6 21 0 64 12 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 30 19 8 6 5 1 64 15 4083
2018 Term 41 26 15 5 3 8 2 75 9 221
2018 Casual 41 25 14 4 1 11 4 77 7 217
2017 Indeterminate (permanent) 31 32 18 8 6 5 1 66 15 4207
2017 Term 40 34 11 5 4 6 1 80 9 298
2017 Casual 40 24 13 4 3 9 7 76 8 256
2017 Student 48 22 10 2 2 14 3 84 4 66
2014 Indeterminate (permanent) 35 33 16 7 5 4 0 71 12 3789
2014 Term 49 35 7 4 3 2 0 86 6 233
2014 Casual 46 27 5 5 3 14 0 85 9 29
2011 Indeterminate (permanent) 32 35 16 8 5 4 0 70 13 5038
2011 Term 47 32 11 3 2 5 0 83 5 342
2011 Casual 44 18 20 5 1 10 1 70 8 72
2011 Student 42 43 7 0 0 7 0 92 0 14
2011 Governor-in-council appointment 45 42 13 0 0 0 0 87 0 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 7 93 4087
2018 Term 3 97 221
2018 Casual 3 97 219

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 293

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 72 293

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 293

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 293

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 293

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 293

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 294

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 294

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 294

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 294

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 30 294

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 294

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 294

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 294

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 294

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 294

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 294

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 294

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 294

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 295

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 295

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 295

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 295

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 295

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 295

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 295

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 295

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 51 295

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 278

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 278

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 278

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 278

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 278

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 278

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 278

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 278

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 278

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 278

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 278

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 47 278

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 70 278

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 278

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 278

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 21 27 5 4 18 5 52 12 4084
2018 Term 26 15 24 2 1 24 9 61 4 220
2018 Casual 29 13 23 2 2 22 9 62 5 216
2017 Indeterminate (permanent) 20 20 24 4 4 22 6 56 11 4209
2017 Term 22 20 17 2 1 27 11 67 6 297
2017 Casual 24 14 12 1 2 29 18 70 7 254
2017 Student 28 18 4 2 2 34 13 87 6 65
2014 Indeterminate (permanent) 21 21 22 4 3 22 7 59 9 3792
2014 Term 32 18 18 2 1 20 9 70 4 232
2014 Casual 30 14 11 0 4 39 4 75 6 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 30 21 5 4 7 1 67 10 4083
2018 Term 41 25 20 2 0 9 3 76 2 221
2018 Casual 42 18 18 4 1 13 4 72 6 216
2017 Indeterminate (permanent) 33 31 19 4 3 8 2 71 8 4204
2017 Term 43 30 10 2 2 10 2 83 5 299
2017 Casual 40 19 13 1 2 17 8 79 4 257
2017 Student 47 24 8 3 2 15 0 84 6 66
2014 Indeterminate (permanent) 36 31 17 3 2 9 1 75 6 3792
2014 Term 51 28 10 3 0 6 1 85 4 232
2014 Casual 41 31 4 0 7 17 0 87 8 29
2011 Indeterminate (permanent) 37 33 15 5 3 6 0 76 8 5030
2011 Term 49 30 11 3 1 6 1 84 4 341
2011 Casual 43 24 15 3 0 15 0 79 3 72
2011 Student 43 42 0 0 0 15 0 100 0 14
2011 Governor-in-council appointment 44 56 0 0 0 0 0 100 0 22
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 51 26 10 5 5 1 0 79 11 4070
2018 Term 64 20 9 2 3 1 1 86 5 218
2018 Casual 59 24 11 2 1 2 2 86 3 219
2017 Indeterminate (permanent) 55 25 10 4 5 1 0 80 10 4213
2017 Term 64 23 7 2 2 2 0 89 4 298
2017 Casual 62 21 7 1 4 2 3 87 5 257
2017 Student 72 16 7 0 3 2 0 90 3 66

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 38 13 6 3 1 0 78 9 4080
2018 Term 47 34 9 5 1 3 1 83 7 220
2018 Casual 39 30 18 3 1 5 4 75 5 218
2017 Indeterminate (permanent) 34 41 12 6 3 2 0 78 10 4204
2017 Term 39 33 11 7 4 5 1 77 12 298
2017 Casual 34 30 15 5 2 9 5 74 8 256
2017 Student 26 40 8 12 0 13 0 77 14 66

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 35 15 13 7 1 0 64 21 4090
2018 Term 39 36 11 9 2 1 1 77 12 218
2018 Casual 38 29 14 7 3 4 5 74 10 219
2017 Indeterminate (permanent) 22 39 16 13 9 2 0 62 22 4205
2017 Term 31 34 14 10 6 2 2 68 17 295
2017 Casual 33 30 14 8 5 4 6 71 14 256
2017 Student 37 30 12 10 0 10 0 75 11 66

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 22 22 15 21 0 1 41 37 4104
2018 Term 22 24 18 17 19 0 0 46 36 221
2018 Casual 28 23 18 13 15 2 1 52 30 221
2017 Indeterminate (permanent) 19 24 18 16 21 0 1 43 38 4196
2017 Term 16 14 18 16 33 1 1 31 50 299
2017 Casual 29 13 21 15 17 1 4 44 34 255
2017 Student 31 15 19 11 21 0 4 48 32 66

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 28 26 14 10 0 1 49 25 4098
2018 Term 32 34 23 9 2 0 0 66 11 221
2018 Casual 40 31 18 3 2 2 5 76 5 219
2017 Indeterminate (permanent) 22 27 24 15 11 0 1 50 26 4199
2017 Term 38 27 17 10 5 1 3 67 15 299
2017 Casual 49 25 11 5 4 0 6 79 9 256
2017 Student 62 22 13 0 2 0 2 85 2 66

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 32 20 9 5 0 2 66 14 4080
2018 Term 57 26 11 2 0 1 3 86 2 219
2018 Casual 51 27 10 2 0 2 7 86 3 219
2017 Indeterminate (permanent) 33 31 19 9 4 0 3 66 14 4179
2017 Term 52 23 10 4 1 1 9 83 6 298
2017 Casual 57 19 8 1 2 1 12 87 4 253
2017 Student 72 13 7 2 2 0 5 89 4 65

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 23 22 15 16 1 1 47 31 4078
2018 Term 30 27 18 13 9 0 2 58 23 220
2018 Casual 39 24 13 8 7 4 5 69 16 219
2017 Indeterminate (permanent) 23 23 19 16 16 0 2 47 33 4194
2017 Term 31 21 17 13 14 2 2 54 28 297
2017 Casual 41 20 11 7 7 3 11 70 17 255
2017 Student 61 11 14 4 5 2 5 76 9 66

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 55 20 11 4 3 1 6 80 8 4073
2018 Term 61 14 12 6 1 2 4 80 7 217
2018 Casual 61 12 6 4 1 2 15 88 6 217
2017 Indeterminate (permanent) 52 21 11 4 3 0 8 80 8 4192
2017 Term 57 15 10 4 5 1 8 80 10 299
2017 Casual 57 7 4 1 1 2 27 92 2 253
2017 Student 70 14 7 2 0 0 8 91 2 66

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 27 19 9 7 0 1 65 16 4088
2018 Term 49 27 16 6 1 0 1 76 7 220
2018 Casual 55 19 9 6 2 1 8 81 9 218
2017 Indeterminate (permanent) 34 32 19 9 6 0 1 66 15 4193
2017 Term 48 24 17 4 6 1 1 73 10 297
2017 Casual 54 24 9 3 2 1 7 84 6 254
2017 Student 56 23 11 5 3 0 2 81 8 66

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 34 20 9 5 1 2 65 14 4091
2018 Term 50 26 11 5 2 2 4 81 7 218
2018 Casual 50 25 14 2 0 2 7 82 2 222
2017 Indeterminate (permanent) 32 31 20 9 5 1 2 65 14 4190
2017 Term 50 23 10 7 3 1 5 78 11 296
2017 Casual 54 19 11 3 1 1 12 84 4 255
2017 Student 61 22 8 4 2 0 3 86 6 66

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 33 22 11 6 1 1 61 17 4089
2018 Term 46 25 18 5 2 1 3 74 7 218
2018 Casual 43 36 12 2 1 1 5 84 3 222
2017 Indeterminate (permanent) 28 32 22 12 5 1 1 61 17 4190
2017 Term 44 28 14 5 3 1 4 76 9 297
2017 Casual 49 23 11 3 2 2 10 82 6 254
2017 Student 59 19 13 2 2 2 3 82 4 66

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 30 19 10 6 1 1 65 16 4080
2018 Term 49 30 11 4 2 0 3 82 6 217
2018 Casual 51 25 14 2 2 1 5 81 4 221
2017 Indeterminate (permanent) 33 30 18 10 5 1 2 65 16 4187
2017 Term 47 24 12 8 4 1 3 75 12 296
2017 Casual 54 24 6 5 2 1 7 86 8 254
2017 Student 54 22 7 10 3 0 3 79 14 66

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 31 20 8 5 0 1 66 14 4066
2018 Term 44 26 16 9 3 0 1 72 12 215
2018 Casual 50 27 15 3 0 2 4 81 3 221
2017 Indeterminate (permanent) 32 32 19 9 4 1 2 66 14 4182
2017 Term 43 29 14 7 3 1 3 75 10 296
2017 Casual 49 28 9 3 3 0 8 84 6 253
2017 Student 60 23 9 3 2 0 3 86 5 66

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 56 22 11 4 3 0 2 80 8 4071
2018 Term 65 23 5 4 1 0 2 90 5 214
2018 Casual 66 15 5 3 1 2 7 89 5 221
2017 Indeterminate (permanent) 56 24 10 5 2 0 3 82 7 4193
2017 Term 62 18 11 2 2 0 4 84 5 298
2017 Casual 64 17 7 1 1 0 10 90 2 254
2017 Student 82 12 2 2 0 0 3 97 2 66

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 71 14 6 2 2 1 4 90 4 4076
2018 Term 81 8 4 2 0 0 5 94 2 214
2018 Casual 78 9 3 0 1 1 7 95 1 221

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 67 14 7 4 5 1 3 84 9 4082
2018 Term 80 9 3 2 2 0 3 92 4 218
2018 Casual 85 3 3 0 0 1 7 96 0 221
2017 Indeterminate (permanent) 67 14 7 4 4 1 3 85 8 4209
2017 Term 80 9 5 1 2 0 3 92 3 298
2017 Casual 82 6 3 1 1 0 7 94 2 255
2017 Student 90 3 3 0 0 0 3 97 0 66

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 29 13 6 4 0 1 76 10 4088
2018 Term 56 23 13 4 2 0 1 81 7 221
2018 Casual 67 19 4 0 2 0 7 93 3 219
2017 Indeterminate (permanent) 46 31 12 5 3 0 2 79 9 4192
2017 Term 62 24 5 2 2 0 3 89 5 299
2017 Casual 67 17 5 1 1 0 9 92 2 255
2017 Student 84 11 2 0 0 0 3 98 0 66

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 53 23 11 7 6 0 1 77 13 4079
2018 Term 69 20 6 2 1 0 1 91 3 220
2018 Casual 76 12 4 1 1 0 5 93 2 220
2017 Indeterminate (permanent) 57 21 10 5 5 0 2 80 10 4198
2017 Term 71 15 4 6 2 0 3 88 8 298
2017 Casual 75 12 2 1 2 0 7 94 4 255
2017 Student 85 5 5 0 2 0 3 93 2 66

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 11 4 2 1 0 30 89 5 4053
2018 Term 61 4 1 1 0 0 33 97 1 215
2018 Casual 54 2 1 0 0 0 41 97 1 220
2017 Indeterminate (permanent) 51 12 5 2 1 0 28 89 5 4193
2017 Term 60 3 3 0 1 0 32 94 1 299
2017 Casual 61 2 0 1 0 0 36 98 1 255
2017 Student 78 2 0 0 0 0 21 100 0 66

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 61 22 8 2 1 0 5 88 4 4073
2018 Term 63 16 12 3 2 0 3 82 5 219
2018 Casual 66 13 7 2 0 0 12 90 3 219
2017 Indeterminate (permanent) 61 21 7 2 1 0 7 88 3 4168
2017 Term 64 14 7 3 2 1 9 87 5 295
2017 Casual 69 13 4 1 0 1 12 94 1 252
2017 Student 89 7 0 0 0 0 4 100 0 65

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 75 13 4 2 2 1 4 92 4 4077
2018 Term 44 14 15 11 12 0 4 61 24 221
2018 Casual 48 19 10 8 5 1 10 75 14 219
2017 Indeterminate (permanent) 73 14 4 2 2 1 5 92 4 4204
2017 Term 37 20 13 11 15 1 4 59 27 298
2017 Casual 51 15 10 5 8 1 10 75 14 254
2017 Student 53 17 14 8 2 0 7 75 11 66

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 48 29 14 4 2 0 2 79 7 4075
2018 Term 61 24 11 2 0 0 1 87 2 221
2018 Casual 64 20 7 0 1 0 7 91 2 219
2017 Indeterminate (permanent) 49 32 11 4 2 0 3 83 6 4189
2017 Term 66 21 7 1 2 1 3 90 3 298
2017 Casual 66 17 6 1 0 0 9 91 2 254
2017 Student 61 22 8 4 0 0 5 87 4 66

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 33 33 12 4 0 0 50 16 4096
2018 Term 30 30 34 4 1 0 0 61 5 219
2018 Casual 35 48 12 5 0 0 1 83 5 220
2017 Indeterminate (permanent) 16 31 35 12 6 0 0 47 18 4210
2017 Term 25 34 29 6 4 1 1 60 10 298
2017 Casual 40 35 17 4 1 0 3 77 5 256
2017 Student 40 38 16 5 0 2 0 79 5 66

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 19 38 21 11 0 0 32 30 4037
2018 Term 6 16 34 23 21 0 1 45 21 217
2018 Casual 2 9 26 32 28 0 3 61 12 215
2017 Indeterminate (permanent) 10 19 37 22 11 0 0 33 30 4188
2017 Term 7 10 38 25 19 0 2 44 17 299
2017 Casual 4 10 26 31 26 0 4 60 14 253
2017 Student 2 9 24 21 43 2 0 65 10 66
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 25 20 14 14 1 0 25 75 4097
2018 Term 20 25 23 17 14 0 1 20 80 219
2018 Casual 19 26 23 14 16 2 1 19 81 221
2017 Indeterminate (permanent) 27 23 18 12 16 3 1 28 72 4209
2017 Term 11 16 17 21 31 3 1 11 89 299
2017 Casual 17 18 22 16 21 3 3 18 82 257
2017 Student 30 10 19 14 17 5 5 33 67 66

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 3006
2018 Term 45 172
2018 Casual 64 171
2017 Indeterminate (permanent) 27 2888
2017 Term 54 247
2017 Casual 78 200
2017 Student 66 42

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 3006
2018 Term 35 172
2018 Casual 28 171
2017 Indeterminate (permanent) 27 2888
2017 Term 34 247
2017 Casual 34 200
2017 Student 62 42

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 3006
2018 Term 24 172
2018 Casual 16 171
2017 Indeterminate (permanent) 17 2888
2017 Term 26 247
2017 Casual 17 200
2017 Student 29 42

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 46 3006
2018 Term 37 172
2018 Casual 13 171
2017 Indeterminate (permanent) 48 2888
2017 Term 42 247
2017 Casual 14 200
2017 Student 28 42

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 3006
2018 Term 2 172
2018 Casual 2 171
2017 Indeterminate (permanent) 7 2888
2017 Term 2 247
2017 Casual 0 200
2017 Student 5 42

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 3006
2018 Term 20 172
2018 Casual 14 171

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 40 3006
2018 Term 37 172
2018 Casual 39 171
2017 Indeterminate (permanent) 43 2888
2017 Term 40 247
2017 Casual 25 200
2017 Student 33 42

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 4 38 19 13 5 21 2828
2018 Term 5 44 20 8 4 19 161
2018 Casual 8 49 20 10 2 12 155
2017 Indeterminate (permanent) 5 47 18 10 5 15 2826
2017 Term 1 46 16 13 4 19 243
2017 Casual 4 55 14 14 4 8 200
2017 Student 3 35 20 26 0 15 41

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 32 68 2981
2018 Term 38 62 167
2018 Casual 53 47 169

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 17 14 11 14 1 6 57 28 4084
2018 Term 43 22 9 7 8 0 10 73 17 219
2018 Casual 48 14 11 3 6 3 15 75 12 219

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 21 18 17 23 1 8 36 44 2989
2018 Term 19 30 16 18 11 2 5 52 31 170
2018 Casual 25 23 21 15 10 2 4 52 26 171
2017 Indeterminate (permanent) 13 22 16 13 24 2 10 39 42 2916
2017 Term 15 23 16 18 24 1 3 40 43 248
2017 Casual 20 30 12 12 18 2 8 54 32 202
2017 Student 34 22 8 11 17 0 8 61 30 42

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 3 11 13 18 49 1 4 15 71 2993
2018 Term 6 22 13 17 37 1 4 29 57 171
2018 Casual 12 22 16 24 23 0 4 35 48 171
2017 Indeterminate (permanent) 3 9 11 17 55 2 4 12 76 2914
2017 Term 4 10 11 16 57 1 1 14 75 246
2017 Casual 7 17 8 18 42 1 7 26 65 202
2017 Student 3 7 11 22 52 0 5 11 77 42
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