2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 38 16 11 10 0 0 63 21 77
2018 Has not served in the Canadian military 38 41 11 7 3 0 0 79 10 2565
2017 Has served in the Canadian military 27 49 11 11 3 0 0 76 13 82
2017 Has not served in the Canadian military 35 44 10 7 3 0 0 80 10 2613

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 32 14 14 19 0 0 52 33 78
2018 Has not served in the Canadian military 33 37 13 10 7 0 0 70 17 2573
2017 Has served in the Canadian military 21 49 9 10 10 1 0 71 20 82
2017 Has not served in the Canadian military 32 37 13 11 7 0 0 69 18 2610

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 33 11 1 5 1 0 83 6 76
2018 Has not served in the Canadian military 51 35 9 3 1 0 0 86 5 2556
2017 Has served in the Canadian military 50 36 10 4 0 0 0 87 4 82
2017 Has not served in the Canadian military 53 35 8 3 1 0 0 87 4 2605

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 37 11 14 9 0 0 66 23 78
2018 Has not served in the Canadian military 43 38 11 5 2 0 0 81 7 2571
2017 Has served in the Canadian military 35 40 16 6 3 0 0 75 9 81
2017 Has not served in the Canadian military 43 39 9 5 3 0 0 82 8 2603

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 30 14 12 15 0 0 58 28 78
2018 Has not served in the Canadian military 37 33 17 8 4 1 0 71 12 2569
2017 Has served in the Canadian military 27 39 14 10 8 2 0 68 18 82
2017 Has not served in the Canadian military 35 34 16 8 5 1 0 70 13 2612

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 40 10 14 11 0 0 65 25 77
2018 Has not served in the Canadian military 35 37 16 8 4 0 0 72 12 2557
2017 Has served in the Canadian military 22 42 18 8 10 0 0 64 18 82
2017 Has not served in the Canadian military 34 37 16 8 4 0 0 71 13 2612

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 23 22 11 18 0 0 49 29 78
2018 Has not served in the Canadian military 32 28 19 11 6 3 1 63 18 2565
2017 Has served in the Canadian military 25 25 24 4 17 4 1 52 23 82
2017 Has not served in the Canadian military 32 27 18 11 6 5 1 62 19 2610
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 39 10 9 12 0 0 69 21 76
2018 Has not served in the Canadian military 48 28 11 7 4 2 1 78 11 2558
2017 Has served in the Canadian military 48 27 19 4 3 0 0 75 7 81
2017 Has not served in the Canadian military 46 29 12 6 4 2 1 77 11 2613

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 41 7 10 14 0 0 69 24 75
2018 Has not served in the Canadian military 42 33 12 9 4 0 0 76 13 2553
2017 Has served in the Canadian military 40 27 14 15 4 0 0 67 19 80
2017 Has not served in the Canadian military 43 32 11 8 5 1 0 76 13 2610

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 33 9 11 14 0 0 66 25 76
2018 Has not served in the Canadian military 48 28 11 8 5 0 0 76 12 2564
2017 Has served in the Canadian military 41 27 15 16 2 0 0 68 17 82
2017 Has not served in the Canadian military 49 28 10 7 6 0 0 78 12 2610

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 28 23 14 17 5 0 43 33 78
2018 Has not served in the Canadian military 28 31 17 9 6 8 0 65 16 2571
2017 Has served in the Canadian military 18 35 19 10 10 7 0 58 22 82
2017 Has not served in the Canadian military 26 33 16 10 6 9 0 65 17 2614

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 25 16 20 24 0 0 41 44 78
2018 Has not served in the Canadian military 24 34 17 14 8 3 0 60 22 2571
2017 Has served in the Canadian military 12 36 23 11 14 4 0 51 26 82
2017 Has not served in the Canadian military 22 34 18 14 9 4 0 58 23 2609

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 27 14 19 27 2 0 38 47 77
2018 Has not served in the Canadian military 16 29 21 18 10 6 0 48 29 2571
2017 Has served in the Canadian military 10 31 21 19 15 5 0 43 35 82
2017 Has not served in the Canadian military 16 29 20 16 11 8 0 49 29 2611

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 20 23 22 26 2 0 26 50 78
2018 Has not served in the Canadian military 15 29 19 21 12 3 0 46 34 2574
2017 Has served in the Canadian military 11 35 18 18 15 4 0 48 34 82
2017 Has not served in the Canadian military 16 30 18 19 11 5 0 49 31 2614
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 24 18 11 21 3 1 48 34 78
2018 Has not served in the Canadian military 29 35 15 12 8 0 0 64 21 2571
2017 Has served in the Canadian military 18 38 14 18 12 0 0 56 30 81
2017 Has not served in the Canadian military 29 36 15 12 8 0 0 65 20 2611

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 41 16 14 10 0 0 60 24 78
2018 Has not served in the Canadian military 29 41 12 12 5 0 0 71 17 2579
2017 Has served in the Canadian military 18 42 18 13 9 0 0 60 22 82
2017 Has not served in the Canadian military 31 41 12 11 6 0 0 71 17 2610

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 14 24 18 21 11 1 28 44 78
2018 Has not served in the Canadian military 13 21 19 15 10 17 4 44 32 2565
2017 Has served in the Canadian military 5 19 16 24 19 12 5 29 51 82
2017 Has not served in the Canadian military 12 20 17 16 10 22 3 42 35 2607

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 39 11 16 14 0 0 59 30 76
2018 Has not served in the Canadian military 39 35 12 9 4 0 0 74 13 2565
2017 Has served in the Canadian military 32 33 15 14 5 0 0 65 20 81
2017 Has not served in the Canadian military 39 35 11 8 5 0 0 75 14 2609

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 3 29 21 18 13 7 9 39 36 26
2018 Has not served in the Canadian military 23 31 19 8 5 4 11 63 15 727
2017 Has served in the Canadian military 0 28 36 29 4 0 4 29 34 25
2017 Has not served in the Canadian military 21 32 19 11 4 5 8 61 18 726

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 44 5 22 12 0 1 61 34 78
2018 Has not served in the Canadian military 27 45 12 11 4 0 1 72 15 2577
2017 Has served in the Canadian military 28 35 15 14 8 0 0 64 22 82
2017 Has not served in the Canadian military 30 41 13 10 6 0 1 71 16 2611

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 38 7 10 2 0 0 80 12 78
2018 Has not served in the Canadian military 46 38 9 6 2 0 0 84 8 2568
2017 Has served in the Canadian military 38 41 13 2 6 0 0 79 8 82
2017 Has not served in the Canadian military 46 38 7 6 3 0 0 84 8 2613

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 35 5 6 7 0 0 82 13 78
2018 Has not served in the Canadian military 48 39 6 5 2 0 0 87 7 2560
2017 Has served in the Canadian military 46 37 7 5 5 0 0 82 10 82
2017 Has not served in the Canadian military 51 37 5 5 2 0 0 88 7 2609

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 27 19 16 24 3 0 40 41 78
2018 Has not served in the Canadian military 18 34 19 16 11 2 0 53 28 2572
2017 Has served in the Canadian military 20 25 18 16 20 1 0 45 37 82
2017 Has not served in the Canadian military 20 33 17 15 11 3 0 55 27 2607

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 18 12 14 35 3 4 34 53 78
2018 Has not served in the Canadian military 18 26 15 16 20 2 3 47 38 2577
2017 Has served in the Canadian military 16 21 13 16 32 1 1 38 49 82
2017 Has not served in the Canadian military 17 24 15 18 20 3 3 43 41 2609

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 36 10 18 12 0 0 60 30 78
2018 Has not served in the Canadian military 32 39 13 10 5 0 0 72 15 2565
2017 Has served in the Canadian military 24 47 7 17 5 0 0 71 22 81
2017 Has not served in the Canadian military 33 40 11 9 5 0 0 74 15 2602

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 22 19 11 15 0 0 55 26 78
2018 Has not served in the Canadian military 39 35 14 8 4 0 0 74 12 2564
2017 Has served in the Canadian military 34 36 11 12 7 0 0 70 19 82
2017 Has not served in the Canadian military 41 35 12 8 5 0 0 76 12 2601

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 26 20 19 8 1 0 53 27 77
2018 Has not served in the Canadian military 29 37 16 11 5 0 1 67 17 2568
2017 Has served in the Canadian military 28 41 10 17 4 0 0 69 21 82
2017 Has not served in the Canadian military 31 37 14 11 5 0 1 70 16 2606

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 30 21 13 15 3 0 48 30 78
2018 Has not served in the Canadian military 21 40 21 8 5 4 0 64 14 2582
2017 Has served in the Canadian military 18 44 15 10 10 3 0 64 20 82
2017 Has not served in the Canadian military 21 39 19 10 6 5 1 63 17 2609

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 34 9 9 8 0 0 74 17 78
2018 Has not served in the Canadian military 44 33 10 8 4 0 1 78 12 2574
2017 Has served in the Canadian military 40 34 12 8 5 0 0 74 13 82
2017 Has not served in the Canadian military 45 32 10 7 5 0 1 77 13 2607

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 31 21 6 11 1 0 62 17 78
2018 Has not served in the Canadian military 32 33 19 10 6 0 1 66 16 2580
2017 Has served in the Canadian military 37 40 13 5 6 0 0 77 10 81
2017 Has not served in the Canadian military 32 36 17 9 5 0 1 68 14 2614

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 26 37 37 78
2018 Has not served in the Canadian military 28 40 32 2584
2017 Has served in the Canadian military 32 39 29 82
2017 Has not served in the Canadian military 27 40 33 2614

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 13 9 56 4 9 9 21
2018 Has not served in the Canadian military 19 21 33 6 15 6 708
2017 Has served in the Canadian military 22 11 30 4 17 15 25
2017 Has not served in the Canadian military 18 17 36 6 17 6 690
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 29 11 17 4 0 0 67 22 78
2018 Has not served in the Canadian military 41 42 10 5 2 0 0 83 7 2574
2017 Has served in the Canadian military 30 41 18 5 6 0 0 71 11 82
2017 Has not served in the Canadian military 41 39 10 6 3 1 0 80 10 2611

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 29 26 21 9 1 0 44 30 77
2018 Has not served in the Canadian military 20 43 20 12 4 1 0 64 17 2577
2017 Has served in the Canadian military 16 36 22 15 8 2 0 54 24 82
2017 Has not served in the Canadian military 21 42 20 11 4 2 0 64 16 2607

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 32 33 16 1 1 2 17 48 78
2018 Has not served in the Canadian military 8 22 38 22 7 1 1 30 31 2568
2017 Has served in the Canadian military 12 23 34 18 11 0 2 30 35 81
2017 Has not served in the Canadian military 9 24 36 20 8 0 3 29 33 2596

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 21 25 21 15 0 2 37 38 78
2018 Has not served in the Canadian military 7 17 27 30 14 2 2 46 25 2554
2017 Has served in the Canadian military 5 17 35 20 21 0 2 42 23 81
2017 Has not served in the Canadian military 8 17 27 25 15 3 5 43 27 2592

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 22 37 10 4 0 1 14 49 78
2018 Has not served in the Canadian military 19 26 30 15 6 2 2 22 47 2562
2017 Has served in the Canadian military 22 28 30 12 5 0 3 17 52 82
2017 Has not served in the Canadian military 20 26 28 12 7 2 4 21 49 2599

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 21 34 26 7 1 2 34 31 78
2018 Has not served in the Canadian military 9 18 32 27 11 1 2 39 28 2561
2017 Has served in the Canadian military 6 18 37 14 23 0 2 38 24 82
2017 Has not served in the Canadian military 9 17 31 26 13 1 3 41 27 2583

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 25 24 14 9 1 1 23 53 78
2018 Has not served in the Canadian military 17 25 27 17 10 1 3 28 44 2565
2017 Has served in the Canadian military 20 28 27 10 13 0 2 23 49 81
2017 Has not served in the Canadian military 18 23 28 17 10 1 3 28 43 2599

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 16 29 22 19 0 3 42 28 78
2018 Has not served in the Canadian military 9 16 28 25 15 3 4 43 27 2556
2017 Has served in the Canadian military 10 17 22 24 23 0 3 48 28 82
2017 Has not served in the Canadian military 10 16 25 25 16 3 6 44 28 2599

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 27 27 15 5 0 2 20 53 78
2018 Has not served in the Canadian military 18 25 32 14 7 2 3 22 45 2569
2017 Has served in the Canadian military 18 32 28 9 10 1 2 20 52 82
2017 Has not served in the Canadian military 18 25 30 13 7 3 4 22 46 2592

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 26 7 19 14 0 0 60 33 78
2018 Has not served in the Canadian military 42 30 10 10 6 1 1 73 17 2570
2017 Has served in the Canadian military 38 29 14 6 12 0 0 67 18 82
2017 Has not served in the Canadian military 43 31 9 9 7 1 0 75 16 2611

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 46 7 7 10 0 0 76 17 77
2018 Has not served in the Canadian military 49 34 7 6 3 0 1 84 9 2570
2017 Has served in the Canadian military 49 29 7 11 4 0 0 78 15 82
2017 Has not served in the Canadian military 47 35 7 7 3 0 0 83 10 2607

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 42 14 8 10 0 0 68 18 77
2018 Has not served in the Canadian military 43 38 10 5 2 1 0 83 7 2572

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 39 12 5 5 3 1 77 11 78
2018 Has not served in the Canadian military 39 38 14 4 2 4 0 80 6 2568
2017 Has served in the Canadian military 37 35 14 3 4 7 0 77 8 82
2017 Has not served in the Canadian military 37 37 14 3 2 6 0 79 6 2607

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 43 9 6 11 2 0 73 17 77
2018 Has not served in the Canadian military 39 41 12 4 2 2 0 81 6 2564
2017 Has served in the Canadian military 33 36 15 8 3 6 0 73 11 82
2017 Has not served in the Canadian military 39 40 12 4 2 3 0 82 6 2613

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 35 16 6 8 0 0 71 13 78
2018 Has not served in the Canadian military 47 37 9 4 2 0 0 84 6 2569
2017 Has served in the Canadian military 37 42 9 9 3 0 0 80 12 82
2017 Has not served in the Canadian military 45 37 10 5 3 0 0 83 8 2613

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 30 24 10 11 7 1 51 23 78
2018 Has not served in the Canadian military 24 33 16 10 6 6 4 63 18 2573
2017 Has served in the Canadian military 29 27 16 9 13 4 2 60 23 81
2017 Has not served in the Canadian military 27 31 15 9 8 6 4 64 19 2614

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 42 11 15 10 4 0 63 26 78
2018 Has not served in the Canadian military 27 38 16 11 4 2 1 68 16 2574
2017 Has served in the Canadian military 26 35 17 16 5 1 0 62 21 82
2017 Has not served in the Canadian military 30 38 12 10 5 4 1 72 15 2602

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 31 20 11 11 3 0 57 22 78
2018 Has not served in the Canadian military 26 41 21 8 3 1 0 68 11 2567

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 25 15 15 21 9 1 44 40 78
2018 Has not served in the Canadian military 17 24 20 13 12 11 2 48 29 2575
2017 Has served in the Canadian military 19 23 14 17 16 9 2 47 37 81
2017 Has not served in the Canadian military 16 23 17 14 13 14 3 47 33 2605

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 24 76 78
2018 Has not served in the Canadian military 12 88 2574

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 40 19
2018 Has not served in the Canadian military 48 312

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 4 312

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 2 312

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 33 19
2018 Has not served in the Canadian military 40 312

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 56 19
2018 Has not served in the Canadian military 42 312

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 71 19
2018 Has not served in the Canadian military 45 312

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 44 19
2018 Has not served in the Canadian military 39 312

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 50 19
2018 Has not served in the Canadian military 36 312

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 19
2018 Has not served in the Canadian military 46 312

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 28 19
2018 Has not served in the Canadian military 29 312

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 8 312

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 56 19
2018 Has not served in the Canadian military 42 312

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 27 19
2018 Has not served in the Canadian military 20 312

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 24 19
2018 Has not served in the Canadian military 12 312

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 19
2018 Has not served in the Canadian military 56 310

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 35 19
2018 Has not served in the Canadian military 24 310

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 36 19
2018 Has not served in the Canadian military 17 310

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 8 310

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 5 310

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 25 19
2018 Has not served in the Canadian military 24 310

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 10 297

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 51 19
2018 Has not served in the Canadian military 45 297

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 19
2018 Has not served in the Canadian military 2 297

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 19
2018 Has not served in the Canadian military 55 297

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 17 23 10 11 26 1 41 28 78
2018 Has not served in the Canadian military 14 16 20 6 6 31 6 48 19 2574
2017 Has served in the Canadian military 11 16 26 11 9 24 4 37 27 82
2017 Has not served in the Canadian military 14 17 18 6 7 31 8 50 21 2610

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 22 28 2 13 5 0 55 16 78
2018 Has not served in the Canadian military 28 34 18 6 4 10 1 69 11 2569
2017 Has served in the Canadian military 23 45 12 11 7 1 1 69 19 82
2017 Has not served in the Canadian military 29 32 16 6 5 10 1 70 13 2609

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 10 90 76
2018 Has not served in the Canadian military 7 93 2577

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 19 20 5 6 33 5 49 18 77
2018 Has not served in the Canadian military 16 15 22 4 2 35 6 52 11 2573
2017 Has served in the Canadian military 15 14 23 6 4 34 4 46 16 81
2017 Has not served in the Canadian military 15 16 19 3 3 38 7 56 10 2611

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 26 23 6 6 11 1 61 13 78
2018 Has not served in the Canadian military 30 32 19 3 2 13 1 71 7 2573
2017 Has served in the Canadian military 31 32 17 5 4 11 1 71 10 81
2017 Has not served in the Canadian military 31 31 17 3 2 14 2 74 6 2607
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 26 12 3 10 2 0 74 14 76
2018 Has not served in the Canadian military 57 24 10 4 4 1 0 82 8 2558
2017 Has served in the Canadian military 48 29 7 10 4 2 0 79 14 82
2017 Has not served in the Canadian military 56 24 10 4 4 2 0 82 8 2612

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 42 13 13 6 6 0 66 20 78
2018 Has not served in the Canadian military 27 45 16 8 3 2 0 73 11 2576
2017 Has served in the Canadian military 19 44 21 6 5 6 0 66 12 82
2017 Has not served in the Canadian military 23 42 16 9 5 4 0 69 14 2611

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 30 19 12 16 3 0 51 29 78
2018 Has not served in the Canadian military 23 37 18 14 6 2 0 62 20 2574
2017 Has served in the Canadian military 16 38 15 17 13 2 0 55 30 82
2017 Has not served in the Canadian military 20 40 16 14 8 3 0 61 23 2611

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 27 20 17 20 0 0 44 37 78
2018 Has not served in the Canadian military 21 28 22 12 14 1 1 50 27 2580
2017 Has served in the Canadian military 24 25 25 8 17 0 0 49 26 81
2017 Has not served in the Canadian military 26 26 21 12 13 0 2 53 25 2605

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 28 20 21 12 1 0 46 34 78
2018 Has not served in the Canadian military 15 28 28 17 11 0 1 43 29 2579
2017 Has served in the Canadian military 24 23 26 15 12 0 0 47 27 81
2017 Has not served in the Canadian military 19 27 26 17 11 0 1 46 28 2608

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 28 19 18 10 1 1 52 29 77
2018 Has not served in the Canadian military 21 33 23 13 8 0 1 55 21 2567
2017 Has served in the Canadian military 19 36 26 7 11 0 1 55 19 81
2017 Has not served in the Canadian military 25 29 22 14 8 1 2 56 22 2603

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 13 26 22 20 0 1 31 43 78
2018 Has not served in the Canadian military 17 23 26 19 13 1 1 41 33 2568
2017 Has served in the Canadian military 16 24 27 14 19 0 1 40 33 82
2017 Has not served in the Canadian military 18 22 25 18 15 1 2 41 34 2607

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 25 15 9 5 0 3 70 14 77
2018 Has not served in the Canadian military 41 25 16 8 5 1 5 70 13 2570
2017 Has served in the Canadian military 38 28 12 12 5 1 4 70 18 81
2017 Has not served in the Canadian military 40 25 15 7 5 0 8 71 13 2604

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 24 16 17 8 0 0 59 25 78
2018 Has not served in the Canadian military 28 28 22 11 9 0 1 57 20 2569
2017 Has served in the Canadian military 25 45 21 7 2 0 0 70 10 81
2017 Has not served in the Canadian military 30 28 22 12 7 0 1 58 19 2605

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 17 32 17 8 0 0 43 25 77
2018 Has not served in the Canadian military 23 35 25 9 5 1 1 59 15 2564
2017 Has served in the Canadian military 25 30 19 18 7 0 1 55 26 81
2017 Has not served in the Canadian military 27 31 22 12 5 1 1 60 18 2600

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 28 24 21 8 0 0 48 28 78
2018 Has not served in the Canadian military 20 34 25 13 6 1 1 56 19 2567
2017 Has served in the Canadian military 13 38 24 17 6 1 1 52 24 81
2017 Has not served in the Canadian military 24 31 23 13 7 1 1 56 21 2601

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 25 23 17 12 0 0 48 29 78
2018 Has not served in the Canadian military 24 32 25 11 6 0 1 57 18 2566
2017 Has served in the Canadian military 19 34 24 10 11 1 1 54 21 81
2017 Has not served in the Canadian military 28 30 22 12 6 1 1 59 19 2605

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 26 20 14 8 0 0 58 22 77
2018 Has not served in the Canadian military 27 33 22 10 5 0 1 62 16 2554
2017 Has served in the Canadian military 20 39 19 11 10 1 1 60 22 81
2017 Has not served in the Canadian military 30 33 19 10 5 1 2 65 16 2600

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 23 14 4 4 0 2 78 8 76
2018 Has not served in the Canadian military 52 25 12 5 4 0 2 79 9 2552
2017 Has served in the Canadian military 65 23 10 3 0 0 0 88 3 81
2017 Has not served in the Canadian military 58 22 12 4 2 0 2 82 6 2612

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 71 11 5 3 3 0 8 88 7 75
2018 Has not served in the Canadian military 72 14 5 1 1 1 5 92 3 2562

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 63 22 2 6 6 0 1 86 12 75
2018 Has not served in the Canadian military 69 14 6 3 4 1 3 87 7 2565
2017 Has served in the Canadian military 64 19 6 5 4 0 2 85 9 81
2017 Has not served in the Canadian military 72 12 6 3 3 1 2 87 7 2610

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 38 3 4 4 1 1 89 7 77
2018 Has not served in the Canadian military 54 28 10 4 3 0 1 83 6 2573
2017 Has served in the Canadian military 52 25 9 8 3 0 3 79 11 81
2017 Has not served in the Canadian military 56 28 9 4 2 0 2 85 6 2613

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 24 14 8 14 0 1 63 22 77
2018 Has not served in the Canadian military 53 22 12 6 5 0 1 76 11 2561
2017 Has served in the Canadian military 50 26 12 6 4 1 1 78 10 81
2017 Has not served in the Canadian military 59 19 10 6 5 0 1 79 11 2612

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 16 9 0 0 1 21 89 0 77
2018 Has not served in the Canadian military 54 14 6 2 1 0 22 88 4 2547
2017 Has served in the Canadian military 63 15 5 2 1 0 15 90 4 79
2017 Has not served in the Canadian military 56 15 4 2 1 0 22 91 4 2608

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 70 19 2 1 0 0 8 97 1 75
2018 Has not served in the Canadian military 70 16 6 2 0 0 6 92 2 2562
2017 Has served in the Canadian military 70 16 5 2 1 0 6 91 4 81
2017 Has not served in the Canadian military 72 14 4 2 1 0 7 93 3 2599

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 68 19 6 0 4 0 2 90 4 76
2018 Has not served in the Canadian military 68 14 6 3 5 1 3 85 8 2565
2017 Has served in the Canadian military 75 13 3 3 2 1 2 91 5 81
2017 Has not served in the Canadian military 66 15 7 4 4 0 4 85 8 2615

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 20 15 3 1 0 1 80 4 76
2018 Has not served in the Canadian military 49 29 14 4 2 0 2 80 5 2565
2017 Has served in the Canadian military 58 27 11 0 1 1 1 88 1 81
2017 Has not served in the Canadian military 51 29 12 3 2 0 3 83 5 2611

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 29 34 11 9 0 0 45 20 77
2018 Has not served in the Canadian military 13 33 37 14 4 0 0 46 18 2580
2017 Has served in the Canadian military 15 33 26 17 9 0 0 48 26 82
2017 Has not served in the Canadian military 12 31 38 14 5 0 0 43 19 2617

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 23 37 16 14 0 0 29 33 76
2018 Has not served in the Canadian military 7 19 39 24 11 0 0 35 26 2557
2017 Has served in the Canadian military 5 26 33 22 14 0 0 37 31 82
2017 Has not served in the Canadian military 7 19 38 25 11 0 0 36 26 2607
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 31 28 9 11 1 1 19 81 78
2018 Has not served in the Canadian military 29 27 19 11 10 3 1 30 70 2577
2017 Has served in the Canadian military 30 26 24 8 8 4 0 32 68 82
2017 Has not served in the Canadian military 33 25 19 9 8 5 1 35 65 2617

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 11 62
2018 Has not served in the Canadian military 19 1740
2017 Has served in the Canadian military 5 54
2017 Has not served in the Canadian military 18 1592

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 62
2018 Has not served in the Canadian military 35 1740
2017 Has served in the Canadian military 26 54
2017 Has not served in the Canadian military 36 1592

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 29 62
2018 Has not served in the Canadian military 24 1740
2017 Has served in the Canadian military 14 54
2017 Has not served in the Canadian military 19 1592

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 36 62
2018 Has not served in the Canadian military 28 1740
2017 Has served in the Canadian military 39 54
2017 Has not served in the Canadian military 33 1592

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 4 62
2018 Has not served in the Canadian military 7 1740
2017 Has served in the Canadian military 2 54
2017 Has not served in the Canadian military 6 1592

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 35 62
2018 Has not served in the Canadian military 32 1740

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 43 62
2018 Has not served in the Canadian military 36 1740
2017 Has served in the Canadian military 44 54
2017 Has not served in the Canadian military 45 1592

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 0 33 28 11 6 22 58
2018 Has not served in the Canadian military 5 44 20 10 5 16 1663
2017 Has served in the Canadian military 5 47 11 16 2 19 53
2017 Has not served in the Canadian military 6 51 19 8 4 12 1568

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 33 67 61
2018 Has not served in the Canadian military 31 69 1729

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 16 17 11 9 0 10 59 22 78
2018 Has not served in the Canadian military 44 16 12 8 8 2 11 68 18 2568

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 25 13 24 21 3 9 35 50 61
2018 Has not served in the Canadian military 10 24 19 19 21 2 6 36 44 1732
2017 Has served in the Canadian military 14 24 12 20 27 0 3 39 48 54
2017 Has not served in the Canadian military 13 23 16 18 18 3 9 41 41 1599

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 5 16 23 44 4 5 9 74 61
2018 Has not served in the Canadian military 4 13 16 21 40 2 4 18 65 1737
2017 Has served in the Canadian military 2 14 11 24 47 0 3 16 73 54
2017 Has not served in the Canadian military 3 12 12 21 42 2 7 17 70 1596
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