2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 42 10 7 4 0 0 79 11 441
2018 Non-visible minority 37 41 11 7 3 0 0 79 10 2176
2017 Visible minority 35 42 12 7 2 0 0 78 10 397
2017 Non-visible minority 35 45 9 7 4 0 0 80 10 2284
2014 Visible minority 32 41 13 8 5 0 0 74 13 399
2014 Non-visible minority 30 45 11 9 4 0 0 76 13 2531
2011 Visible minority 32 43 12 7 6 0 0 75 13 425
2011 Non-visible minority 35 41 11 7 5 0 0 77 12 2855
2008 Visible minority 39 42 10 6 3 0 0 81 9 390
2008 Non-visible minority 36 42 10 7 4 0 0 79 11 2814

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 33 13 11 6 0 0 70 18 438
2018 Non-visible minority 32 38 13 10 7 0 0 70 17 2188
2017 Visible minority 34 35 14 10 6 0 0 70 16 395
2017 Non-visible minority 32 38 12 11 7 0 0 70 18 2283

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 32 8 5 2 0 0 85 6 432
2018 Non-visible minority 51 35 10 3 2 0 0 86 4 2175
2017 Visible minority 58 29 8 3 1 0 0 88 5 396
2017 Non-visible minority 51 36 9 3 1 0 0 87 4 2277
2014 Visible minority 60 28 7 3 1 0 0 89 4 399
2014 Non-visible minority 58 31 7 3 1 0 0 89 4 2529
2011 Visible minority 60 27 8 3 2 0 0 88 4 426
2011 Non-visible minority 58 31 7 3 1 0 0 89 4 2859

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 11 5 3 0 0 81 7 438
2018 Non-visible minority 41 39 11 6 2 0 0 81 8 2186
2017 Visible minority 49 34 10 5 2 1 0 83 7 395
2017 Non-visible minority 42 40 9 5 3 0 0 82 8 2275
2014 Visible minority 43 35 12 7 3 0 0 78 10 399
2014 Non-visible minority 38 41 11 7 3 0 0 79 10 2530
2011 Visible minority 39 42 10 5 4 0 0 81 9 427
2011 Non-visible minority 41 42 8 6 3 0 0 83 8 2862
2008 Visible minority 47 40 7 4 2 0 0 87 6 393
2008 Non-visible minority 42 43 7 5 2 0 0 85 8 2824

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 31 15 7 3 1 0 74 11 443
2018 Non-visible minority 36 33 17 8 4 0 0 70 13 2179
2017 Visible minority 37 35 17 7 3 1 0 73 10 396
2017 Non-visible minority 35 34 16 9 6 1 0 70 14 2284
2014 Visible minority 29 37 20 8 5 0 0 67 14 399
2014 Non-visible minority 28 36 18 11 6 1 0 65 17 2531
2011 Visible minority 33 33 20 5 6 3 0 68 12 426
2011 Non-visible minority 28 37 18 10 6 1 0 65 16 2857

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 35 16 7 5 0 0 72 12 438
2018 Non-visible minority 34 37 16 8 4 0 0 72 12 2174
2017 Visible minority 37 37 17 6 3 0 0 74 9 395
2017 Non-visible minority 34 37 16 9 5 0 0 71 14 2286
2014 Visible minority 28 38 17 11 6 1 0 66 17 399
2014 Non-visible minority 27 37 18 11 6 0 0 64 17 2529
2011 Visible minority 32 37 15 9 6 2 0 70 15 426
2011 Non-visible minority 26 39 17 11 6 0 0 65 17 2851
2008 Visible minority 30 42 15 7 5 1 0 72 12 394
2008 Non-visible minority 28 41 15 10 5 0 0 70 15 2820

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 28 22 11 7 2 0 60 18 440
2018 Non-visible minority 32 28 18 11 6 3 1 62 18 2179
2017 Visible minority 32 31 16 9 5 6 0 67 16 395
2017 Non-visible minority 32 26 18 11 7 4 1 61 19 2283
2014 Visible minority 26 26 21 9 11 7 0 56 21 398
2014 Non-visible minority 29 27 20 11 8 4 1 59 20 2529
2011 Visible minority 30 30 16 9 11 5 0 63 21 425
2011 Non-visible minority 29 28 18 11 7 5 1 61 19 2857
2008 Visible minority 26 26 19 14 8 7 1 56 23 394
2008 Non-visible minority 28 29 20 11 7 4 1 61 18 2821
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 30 11 8 3 2 1 77 11 438
2018 Non-visible minority 48 28 11 7 4 2 0 78 11 2171
2017 Visible minority 48 27 11 6 5 2 1 77 12 396
2017 Non-visible minority 47 29 12 6 4 2 1 77 11 2285
2014 Visible minority 39 31 16 8 5 2 0 71 13 399
2014 Non-visible minority 44 30 10 7 5 2 1 77 12 2531
2011 Visible minority 37 28 15 6 8 4 1 69 15 427
2011 Non-visible minority 43 31 12 7 5 2 1 76 12 2861
2008 Visible minority 38 31 11 6 9 4 1 73 16 391
2008 Non-visible minority 42 32 10 7 5 3 1 77 13 2826

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 35 14 6 3 0 1 77 10 438
2018 Non-visible minority 42 33 11 9 4 1 0 75 14 2165
2017 Visible minority 46 31 11 7 5 1 0 77 12 396
2017 Non-visible minority 43 32 11 8 5 1 0 76 13 2280
2014 Visible minority 37 36 13 7 6 1 0 74 13 399
2014 Non-visible minority 42 33 10 9 5 1 0 75 14 2530
2011 Visible minority 38 32 13 8 8 1 1 70 16 426
2011 Non-visible minority 38 35 11 10 6 1 0 74 16 2860
2008 Visible minority 37 34 10 6 9 3 0 73 16 391
2008 Non-visible minority 37 35 11 9 7 1 1 73 16 2824

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 29 13 7 5 1 0 75 12 441
2018 Non-visible minority 48 28 11 8 5 0 0 76 13 2174
2017 Visible minority 51 26 10 7 5 0 0 78 12 396
2017 Non-visible minority 49 28 10 7 5 0 0 77 13 2282
2014 Visible minority 45 29 13 6 6 1 0 75 11 399
2014 Non-visible minority 48 29 10 7 5 0 0 77 12 2531

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 31 16 7 6 8 1 68 14 438
2018 Non-visible minority 27 31 18 10 6 8 0 63 17 2186
2017 Visible minority 29 33 15 6 6 9 2 70 13 397
2017 Non-visible minority 25 33 16 10 6 9 0 64 18 2285
2014 Visible minority 23 30 18 7 7 13 1 62 17 399
2014 Non-visible minority 23 34 17 10 5 11 0 63 17 2531
2011 Visible minority 23 28 18 7 10 13 1 60 19 423
2011 Non-visible minority 23 30 19 9 8 10 0 59 19 2858

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 34 14 10 7 4 0 66 18 441
2018 Non-visible minority 22 34 18 15 9 2 0 58 24 2183
2017 Visible minority 27 34 18 9 7 5 1 65 17 395
2017 Non-visible minority 21 34 18 14 9 4 0 57 24 2282
2014 Visible minority 19 32 21 13 8 6 0 54 23 399
2014 Non-visible minority 19 32 20 16 10 3 0 52 27 2530
2011 Visible minority 20 33 19 13 11 4 1 55 25 423
2011 Non-visible minority 18 31 19 16 13 3 0 50 30 2853
2008 Visible minority 26 33 21 8 8 4 0 62 16 391
2008 Non-visible minority 20 31 19 15 12 3 0 53 28 2827

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 31 19 13 8 6 0 57 23 440
2018 Non-visible minority 14 29 22 19 10 6 0 46 31 2184
2017 Visible minority 21 28 22 11 8 10 1 54 21 397
2017 Non-visible minority 15 30 19 17 11 8 0 49 31 2282
2014 Visible minority 12 29 22 19 9 8 0 45 31 398
2014 Non-visible minority 12 28 21 19 13 7 0 43 34 2531
2011 Visible minority 17 24 22 13 13 11 0 46 29 425
2011 Non-visible minority 10 28 21 20 13 8 0 41 36 2854
2008 Visible minority 16 29 21 11 11 13 0 51 25 391
2008 Non-visible minority 9 30 20 22 12 7 0 42 37 2827

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 34 17 14 11 2 0 56 26 440
2018 Non-visible minority 13 28 20 22 13 3 0 43 36 2187
2017 Visible minority 21 33 19 14 7 6 1 58 22 397
2017 Non-visible minority 15 30 18 20 12 4 0 48 33 2285
2014 Visible minority 15 34 19 15 11 5 0 52 28 398
2014 Non-visible minority 12 30 19 21 14 3 0 44 36 2531
2011 Visible minority 14 33 19 16 14 5 0 49 31 423
2011 Non-visible minority 11 32 18 21 15 3 0 44 37 2852
2008 Visible minority 18 33 16 16 10 6 0 55 28 393
2008 Non-visible minority 12 33 17 22 12 3 0 47 36 2823
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 16 12 8 0 1 63 21 440
2018 Non-visible minority 29 34 15 12 9 0 0 64 21 2184
2017 Visible minority 29 35 16 10 9 1 0 64 19 396
2017 Non-visible minority 29 36 15 13 7 0 0 65 20 2282
2014 Visible minority 21 35 17 14 12 1 0 57 26 399
2014 Non-visible minority 22 36 16 14 10 0 0 59 24 2529
2011 Visible minority 25 38 14 11 11 1 1 64 22 426
2011 Non-visible minority 23 40 17 12 9 0 0 63 21 2862

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 43 12 8 5 0 1 74 13 441
2018 Non-visible minority 29 41 12 13 5 0 0 70 18 2190
2017 Visible minority 35 40 11 9 5 0 0 75 14 396
2017 Non-visible minority 30 41 12 11 6 0 0 71 17 2282

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 22 20 11 9 21 3 47 26 439
2018 Non-visible minority 13 21 19 16 11 16 4 43 33 2179
2017 Visible minority 15 21 19 12 8 23 3 48 27 394
2017 Non-visible minority 11 19 17 17 11 21 4 41 37 2281
2014 Visible minority 14 18 20 16 9 20 3 41 32 397
2014 Non-visible minority 11 20 19 18 12 17 4 39 38 2529

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 36 12 6 4 0 1 78 10 441
2018 Non-visible minority 38 35 12 9 5 1 0 73 14 2175
2017 Visible minority 46 32 11 6 4 0 0 78 11 395
2017 Non-visible minority 38 36 11 9 5 0 0 74 14 2282
2014 Visible minority 38 36 12 7 7 1 0 75 13 399
2014 Non-visible minority 39 36 11 8 6 0 0 75 14 2531
2011 Visible minority 39 35 10 7 8 0 1 74 15 426
2011 Non-visible minority 36 37 11 9 6 1 0 74 15 2859
2008 Visible minority 38 35 15 4 8 0 0 73 12 389
2008 Non-visible minority 35 36 12 10 7 0 1 71 17 2825

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 17 8 4 1 8 68 13 77
2018 Non-visible minority 22 31 19 8 5 4 11 62 16 663
2017 Visible minority 34 22 20 11 6 3 4 60 19 79
2017 Non-visible minority 18 33 19 11 4 5 9 60 18 672
2014 Visible minority 30 30 15 3 8 6 8 70 13 96
2014 Non-visible minority 21 35 16 9 6 4 9 65 16 737

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 45 10 11 5 0 1 74 16 440
2018 Non-visible minority 26 45 13 11 4 0 1 72 16 2190
2017 Visible minority 30 41 15 8 5 0 1 71 13 396
2017 Non-visible minority 30 40 13 10 6 0 1 71 16 2283
2014 Visible minority 23 38 16 14 7 0 1 62 21 398
2014 Non-visible minority 27 38 14 14 7 0 1 65 20 2529
2011 Visible minority 26 41 15 10 6 0 2 69 16 425
2011 Non-visible minority 28 39 15 10 6 0 2 68 16 2859
2008 Visible minority 28 43 14 10 4 0 2 72 14 394
2008 Non-visible minority 30 40 16 9 4 0 2 71 13 2827

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 35 10 6 2 0 0 82 8 440
2018 Non-visible minority 45 38 8 6 2 0 0 84 8 2181
2017 Visible minority 44 39 8 6 2 0 0 83 9 397
2017 Non-visible minority 46 38 7 5 3 0 0 84 8 2284
2014 Visible minority 39 42 10 7 2 0 0 81 9 399
2014 Non-visible minority 42 40 9 7 3 0 0 82 9 2532
2011 Visible minority 41 36 11 7 5 0 0 77 12 427
2011 Non-visible minority 45 37 9 6 3 0 0 82 9 2857
2008 Visible minority 41 40 10 6 3 0 0 81 9 393
2008 Non-visible minority 44 39 8 7 3 0 0 83 9 2828

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 34 6 7 3 0 0 85 9 438
2018 Non-visible minority 48 40 6 4 2 0 0 87 6 2175
2017 Visible minority 45 39 8 4 3 0 0 84 8 396
2017 Non-visible minority 52 36 5 5 2 0 0 88 7 2281
2014 Visible minority 44 39 8 5 4 0 0 83 9 399
2014 Non-visible minority 48 37 6 6 3 0 0 85 9 2530
2011 Visible minority 45 36 7 6 5 0 0 82 11 425
2011 Non-visible minority 50 37 6 5 2 0 0 88 7 2859
2008 Visible minority 44 41 8 2 4 0 0 86 6 394
2008 Non-visible minority 46 43 6 4 2 0 0 89 6 2826

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 33 21 15 12 1 0 52 27 440
2018 Non-visible minority 18 34 18 16 11 3 0 53 28 2185
2017 Visible minority 22 25 21 14 12 5 1 50 28 396
2017 Non-visible minority 20 35 16 15 11 3 0 56 27 2280
2014 Visible minority 15 32 18 17 15 2 0 48 33 399
2014 Non-visible minority 17 31 17 18 13 3 1 50 33 2531
2011 Visible minority 18 32 18 13 15 3 1 52 29 425
2011 Non-visible minority 20 34 16 15 12 2 0 55 28 2860
2008 Visible minority 21 35 20 12 9 2 1 57 22 390
2008 Non-visible minority 21 35 17 15 10 2 1 57 25 2824

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 26 18 12 23 3 1 45 36 441
2018 Non-visible minority 18 26 14 17 20 2 3 47 38 2189
2017 Visible minority 17 25 15 15 21 6 2 45 39 397
2017 Non-visible minority 16 24 14 18 21 3 3 43 42 2280
2014 Visible minority 11 24 16 19 27 2 1 36 47 398
2014 Non-visible minority 13 21 14 20 27 3 3 36 50 2528
2011 Visible minority 15 22 16 17 25 5 1 39 44 423
2011 Non-visible minority 13 22 14 22 25 2 2 37 49 2857
2008 Visible minority 20 28 15 13 19 3 2 51 33 390
2008 Non-visible minority 15 28 12 20 21 2 2 45 42 2819

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 38 13 11 5 0 0 71 16 437
2018 Non-visible minority 32 40 13 10 5 0 0 72 16 2182
2017 Visible minority 35 38 11 12 4 0 0 74 16 394
2017 Non-visible minority 33 41 11 9 5 0 0 74 15 2275
2014 Visible minority 23 41 16 9 10 0 0 64 20 399
2014 Non-visible minority 24 44 13 12 8 0 0 67 20 2529
2011 Visible minority 30 36 16 9 7 0 1 67 17 427
2011 Non-visible minority 31 41 12 9 6 0 0 73 15 2854

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 14 9 5 0 0 72 14 436
2018 Non-visible minority 40 34 14 7 4 0 0 74 12 2181
2017 Visible minority 43 32 12 8 5 0 0 75 13 395
2017 Non-visible minority 40 36 11 8 5 0 0 76 12 2274
2014 Visible minority 30 36 17 8 7 1 0 67 15 399
2014 Non-visible minority 34 36 12 12 6 0 0 70 18 2531

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 34 15 11 4 0 1 69 15 439
2018 Non-visible minority 28 37 17 12 6 0 1 66 17 2182
2017 Visible minority 34 36 14 11 4 0 0 71 15 396
2017 Non-visible minority 31 38 14 11 5 1 1 70 16 2278
2014 Visible minority 29 34 20 10 5 1 2 65 15 399
2014 Non-visible minority 27 36 16 13 7 1 1 64 20 2530
2011 Visible minority 33 39 15 8 4 0 1 73 12 427
2011 Non-visible minority 32 40 14 8 4 1 1 74 12 2861

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 41 23 8 6 6 0 61 15 444
2018 Non-visible minority 22 40 21 8 5 3 0 64 14 2191
2017 Visible minority 21 36 21 9 6 6 1 61 16 397
2017 Non-visible minority 21 40 19 10 6 5 1 64 16 2280

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 32 11 9 3 0 1 77 12 441
2018 Non-visible minority 44 34 9 8 5 0 1 78 12 2186
2017 Visible minority 43 36 10 6 4 1 0 80 10 396
2017 Non-visible minority 45 31 10 8 6 0 1 77 13 2279
2014 Visible minority 37 36 16 6 3 1 1 74 10 399
2014 Non-visible minority 39 33 12 9 5 0 1 73 14 2530
2011 Visible minority 35 42 10 6 6 0 1 77 12 427
2011 Non-visible minority 41 35 11 8 4 0 1 77 12 2859

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 41 14 7 2 0 1 76 10 441
2018 Non-visible minority 31 32 19 10 7 0 1 63 17 2192
2017 Visible minority 34 44 14 6 1 1 1 79 7 396
2017 Non-visible minority 32 34 18 10 5 0 1 67 15 2285
2014 Visible minority 31 37 19 9 3 0 1 68 12 399
2014 Non-visible minority 29 36 17 10 7 0 1 66 17 2532
2011 Visible minority 27 40 21 8 2 0 1 69 10 426
2011 Non-visible minority 25 35 19 11 8 0 1 62 19 2859
2008 Visible minority 23 43 23 7 3 0 1 66 11 391
2008 Non-visible minority 23 34 21 13 7 0 1 58 21 2829

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 23 40 37 442
2018 Non-visible minority 28 41 31 2196
2017 Visible minority 26 35 39 396
2017 Non-visible minority 27 41 31 2286
2014 Visible minority 30 35 35 399
2014 Non-visible minority 26 40 33 2529
2011 Visible minority 26 35 39 427
2011 Non-visible minority 25 42 32 2863

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 10 21 39 5 22 4 102
2018 Non-visible minority 21 21 33 6 13 6 619
2017 Visible minority 15 22 28 5 23 7 101
2017 Non-visible minority 19 16 37 6 16 6 610
2014 Visible minority 4 28 42 10 9999 16 122
2014 Non-visible minority 21 21 34 11 9999 12 669
2011 Visible minority 9 20 47 15 9999 9 111
2011 Non-visible minority 24 22 32 11 9999 11 742
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 41 8 4 2 0 0 86 6 438
2018 Non-visible minority 40 41 11 6 2 0 0 82 8 2189
2017 Visible minority 46 39 9 3 3 0 0 85 6 396
2017 Non-visible minority 40 39 10 7 3 1 0 80 10 2283
2014 Visible minority 45 37 9 5 2 2 0 84 7 397
2014 Non-visible minority 37 41 12 7 3 1 0 78 10 2531
2011 Visible minority 46 36 10 3 3 1 1 84 6 426
2011 Non-visible minority 37 42 11 7 3 0 0 79 10 2862
2008 Visible minority 47 37 9 3 3 1 0 85 6 391
2008 Non-visible minority 40 40 11 6 3 1 0 80 9 2822

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 45 16 9 5 1 0 70 14 442
2018 Non-visible minority 18 43 21 13 5 1 0 62 18 2186
2017 Visible minority 30 39 16 10 3 2 0 70 13 396
2017 Non-visible minority 20 42 20 11 5 2 0 63 16 2279
2014 Visible minority 25 40 20 9 4 3 0 66 13 399
2014 Non-visible minority 21 43 19 11 5 1 0 64 16 2531
2011 Visible minority 27 37 16 10 5 4 0 67 16 425
2011 Non-visible minority 19 41 18 12 7 2 0 61 20 2859

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 19 39 22 6 1 3 30 30 438
2018 Non-visible minority 8 23 38 22 7 1 1 30 32 2184
2017 Visible minority 9 21 36 22 6 1 6 30 32 393
2017 Non-visible minority 9 24 36 19 9 0 2 29 34 2270
2014 Visible minority 10 21 41 15 8 2 3 24 33 395
2014 Non-visible minority 10 27 39 17 6 1 2 23 37 2527
2011 Visible minority 10 25 35 17 6 2 4 25 38 422
2011 Non-visible minority 11 29 35 16 6 1 2 23 41 2851
2008 Visible minority 10 26 40 14 4 1 4 19 38 392
2008 Non-visible minority 9 29 37 17 6 1 2 23 39 2822

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 16 26 28 14 3 5 46 26 436
2018 Non-visible minority 7 18 28 30 14 2 2 45 26 2173
2017 Visible minority 7 13 27 26 14 5 8 46 23 393
2017 Non-visible minority 8 18 28 25 15 2 4 43 27 2266
2014 Visible minority 9 19 31 19 13 6 3 34 31 393
2014 Non-visible minority 10 19 32 23 11 2 3 36 31 2522
2011 Visible minority 8 17 28 23 11 6 7 39 29 422
2011 Non-visible minority 12 21 28 23 11 2 3 36 35 2851
2008 Visible minority 10 19 27 22 10 6 6 36 33 393
2008 Non-visible minority 9 21 30 24 10 2 3 36 32 2811

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 26 33 13 5 3 3 19 45 437
2018 Non-visible minority 20 26 30 15 7 1 2 22 47 2178
2017 Visible minority 19 25 29 13 6 2 7 21 48 393
2017 Non-visible minority 20 26 28 12 8 2 4 21 49 2274
2014 Visible minority 29 25 25 9 6 2 4 16 57 397
2014 Non-visible minority 29 30 24 9 4 1 2 13 61 2523
2011 Visible minority 20 25 26 13 7 4 5 22 50 422
2011 Non-visible minority 22 27 28 12 7 1 3 20 51 2850
2008 Visible minority 14 29 31 13 5 3 5 19 47 387
2008 Non-visible minority 19 27 29 14 6 2 3 21 49 2816

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 13 33 30 14 1 2 45 21 436
2018 Non-visible minority 10 19 31 26 11 1 2 38 30 2180
2017 Visible minority 7 11 33 31 12 0 6 46 19 389
2017 Non-visible minority 10 17 31 25 14 1 3 40 28 2263
2014 Visible minority 9 14 36 25 12 1 3 38 24 395
2014 Non-visible minority 9 19 36 25 9 0 2 35 29 2516
2011 Visible minority 9 18 31 24 11 3 5 38 29 421
2011 Non-visible minority 11 19 34 23 10 1 3 34 30 2851
2008 Visible minority 6 13 37 24 13 2 5 39 20 391
2008 Non-visible minority 8 20 35 24 10 1 2 35 29 2809

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 17 32 18 12 2 4 32 35 435
2018 Non-visible minority 17 27 26 16 9 1 3 27 46 2183
2017 Visible minority 14 17 33 19 10 2 5 31 34 393
2017 Non-visible minority 19 24 27 16 10 1 3 27 45 2273
2014 Visible minority 20 19 31 15 7 2 6 24 42 396
2014 Non-visible minority 23 27 28 13 6 1 2 19 52 2526
2011 Visible minority 15 23 29 17 7 3 6 27 42 424
2011 Non-visible minority 22 27 27 13 8 1 3 21 51 2853
2008 Visible minority 15 21 33 15 8 3 4 25 39 394
2008 Non-visible minority 18 27 27 16 8 1 3 25 47 2817

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 13 30 25 14 5 5 44 23 437
2018 Non-visible minority 9 16 28 25 16 2 4 43 27 2173
2017 Visible minority 7 15 24 28 12 7 7 46 26 391
2017 Non-visible minority 10 16 25 24 17 3 6 45 29 2276
2014 Visible minority 8 13 29 25 12 4 7 43 24 397
2014 Non-visible minority 7 15 25 29 15 2 6 48 24 2524
2011 Visible minority 7 15 31 21 11 6 11 38 25 421
2011 Non-visible minority 8 15 25 26 17 2 6 47 26 2848
2008 Visible minority 8 15 32 20 9 6 11 34 28 391
2008 Non-visible minority 9 18 25 24 15 3 6 43 29 2815

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 21 33 15 9 4 4 26 38 439
2018 Non-visible minority 19 26 31 13 7 2 2 21 47 2184
2017 Visible minority 14 22 30 15 10 3 6 28 40 389
2017 Non-visible minority 19 26 30 13 7 3 4 21 47 2271
2014 Visible minority 20 23 27 15 8 2 6 25 46 397
2014 Non-visible minority 25 28 28 10 5 2 2 15 55 2528

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 34 12 9 6 2 1 72 15 440
2018 Non-visible minority 43 29 10 11 6 1 1 73 17 2183
2017 Visible minority 42 31 10 9 6 1 0 74 16 396
2017 Non-visible minority 43 31 9 9 7 1 0 75 16 2283
2014 Visible minority 40 30 10 9 9 1 0 72 18 399
2014 Non-visible minority 41 32 9 9 7 1 0 74 17 2532

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 37 6 5 4 0 1 84 9 440
2018 Non-visible minority 49 34 7 6 3 0 1 83 9 2182
2017 Visible minority 45 36 7 7 5 1 0 81 12 394
2017 Non-visible minority 48 35 7 7 3 0 0 83 10 2281
2014 Visible minority 41 36 11 7 3 1 0 78 10 399
2014 Non-visible minority 43 39 8 6 3 0 0 83 9 2531

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 39 11 5 2 2 0 82 7 439
2018 Non-visible minority 43 39 9 5 2 1 0 83 7 2185

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 40 14 4 4 2 0 77 9 441
2018 Non-visible minority 39 38 14 3 1 4 0 81 5 2180
2017 Visible minority 34 38 11 5 6 6 0 77 12 394
2017 Non-visible minority 37 36 15 3 2 7 0 79 5 2281
2014 Visible minority 38 35 13 4 6 5 0 76 10 398
2014 Non-visible minority 41 35 13 2 1 7 0 82 4 2531

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 40 13 4 4 1 0 80 8 439
2018 Non-visible minority 39 41 12 4 2 2 0 82 6 2177
2017 Visible minority 39 40 11 4 4 2 0 80 8 396
2017 Non-visible minority 38 41 12 4 2 3 0 81 6 2285
2014 Visible minority 37 37 13 5 5 3 0 76 10 398
2014 Non-visible minority 40 38 12 4 2 3 0 81 7 2528
2011 Visible minority 29 41 15 6 6 3 0 72 12 426
2011 Non-visible minority 32 41 14 5 3 5 0 77 9 2849

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 38 10 3 3 0 0 84 6 443
2018 Non-visible minority 46 37 10 4 2 0 0 84 6 2179
2017 Visible minority 45 40 8 4 2 1 0 86 6 397
2017 Non-visible minority 45 37 10 5 3 0 0 82 8 2284
2014 Visible minority 44 33 14 5 3 1 0 77 9 398
2014 Non-visible minority 44 36 10 5 3 1 0 81 8 2527
2011 Visible minority 36 40 14 5 5 0 0 77 10 426
2011 Non-visible minority 39 37 13 6 4 1 0 77 10 2854
2008 Visible minority 33 42 13 6 5 2 0 76 11 393
2008 Non-visible minority 35 41 12 7 4 0 0 77 12 2824

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 32 20 9 6 6 5 61 17 439
2018 Non-visible minority 24 33 16 10 7 7 4 64 18 2187
2017 Visible minority 31 29 17 7 7 6 3 66 16 396
2017 Non-visible minority 26 31 14 10 8 6 5 64 20 2285
2014 Visible minority 33 29 14 9 8 5 3 67 18 399
2014 Non-visible minority 30 30 14 9 8 6 3 66 19 2532

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 18 8 6 2 2 66 15 442
2018 Non-visible minority 27 39 15 11 4 3 1 68 16 2187
2017 Visible minority 30 38 11 9 6 4 2 72 16 396
2017 Non-visible minority 30 38 12 10 4 4 1 72 15 2274
2014 Visible minority 31 38 12 5 7 5 3 74 13 399
2014 Non-visible minority 35 38 10 9 3 3 1 76 13 2527
2011 Visible minority 32 32 13 7 8 6 2 69 16 425
2011 Non-visible minority 31 37 12 10 5 5 1 72 16 2854
2008 Visible minority 30 32 13 9 8 7 2 68 18 392
2008 Non-visible minority 28 34 13 11 6 6 2 67 19 2823

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 41 18 7 4 1 0 70 11 442
2018 Non-visible minority 26 40 21 8 3 2 0 67 11 2179

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 25 23 11 12 11 2 47 27 443
2018 Non-visible minority 18 24 19 13 12 11 2 48 29 2187
2017 Visible minority 16 22 18 11 14 15 3 47 31 395
2017 Non-visible minority 16 23 16 15 13 13 3 48 33 2277
2014 Visible minority 14 22 21 12 15 14 2 43 32 399
2014 Non-visible minority 15 21 17 16 16 12 2 42 38 2529
2011 Visible minority 14 23 18 11 15 16 3 46 33 423
2011 Non-visible minority 13 21 18 15 14 15 3 42 36 2859

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 15 85 441
2018 Non-visible minority 11 89 2186

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 70
2018 Non-visible minority 45 257

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 70
2018 Non-visible minority 64 257

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 70
2018 Non-visible minority 9 257

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 70
2018 Non-visible minority 6 257

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 70
2018 Non-visible minority 37 257

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 70
2018 Non-visible minority 42 257

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 70
2018 Non-visible minority 45 257

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 70
2018 Non-visible minority 37 257

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 70
2018 Non-visible minority 38 257

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 70
2018 Non-visible minority 46 257

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 70
2018 Non-visible minority 30 257

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 70
2018 Non-visible minority 7 257

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 70
2018 Non-visible minority 13 257

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 70
2018 Non-visible minority 43 257

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 70
2018 Non-visible minority 22 257

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 70
2018 Non-visible minority 12 257

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 69
2018 Non-visible minority 59 256

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 69
2018 Non-visible minority 25 256

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 69
2018 Non-visible minority 19 256

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 69
2018 Non-visible minority 11 256

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 69
2018 Non-visible minority 22 256

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 67
2018 Non-visible minority 11 245

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 67
2018 Non-visible minority 17 245

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 67
2018 Non-visible minority 12 245

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 67
2018 Non-visible minority 8 245

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 67
2018 Non-visible minority 9 245

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 67
2018 Non-visible minority 10 245

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 67
2018 Non-visible minority 10 245

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 67
2018 Non-visible minority 10 245

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 67
2018 Non-visible minority 29 245

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 67
2018 Non-visible minority 9 245

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 67
2018 Non-visible minority 45 245

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 67
2018 Non-visible minority 54 245

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 67
2018 Non-visible minority 10 245

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 18 21 6 6 25 6 53 17 441
2018 Non-visible minority 14 15 20 7 6 32 6 47 20 2187
2017 Visible minority 16 15 19 5 6 33 7 50 18 396
2017 Non-visible minority 14 17 18 6 7 30 8 50 21 2282
2014 Visible minority 15 21 19 4 8 26 9 54 18 398
2014 Non-visible minority 15 16 17 7 5 31 8 52 20 2532

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 33 15 4 6 11 1 71 11 439
2018 Non-visible minority 28 33 19 6 4 9 1 68 11 2183
2017 Visible minority 31 29 16 5 5 11 2 69 12 396
2017 Non-visible minority 29 34 16 6 5 10 1 70 13 2281
2014 Visible minority 25 32 15 5 4 14 3 70 12 399
2014 Non-visible minority 28 30 19 6 4 13 1 67 12 2527
2011 Visible minority 31 36 14 4 6 9 0 74 11 423
2011 Non-visible minority 32 37 15 5 3 9 0 76 8 2855

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 11 89 443
2018 Non-visible minority 6 94 2185

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 49
2018 Non-visible minority 38 137

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 69 49
2018 Non-visible minority 80 137

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 49
2018 Non-visible minority 4 137

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 49
2018 Non-visible minority 0 137

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 49
2018 Non-visible minority 5 137

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 48
2018 Non-visible minority 4 136

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 48
2018 Non-visible minority 12 136

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 48
2018 Non-visible minority 20 136

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 48
2018 Non-visible minority 40 136

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 48
2018 Non-visible minority 7 136

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 48
2018 Non-visible minority 18 136

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 48
2018 Non-visible minority 0 136

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 49
2018 Non-visible minority 31 137

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 49
2018 Non-visible minority 15 137

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 49
2018 Non-visible minority 8 137

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 49
2018 Non-visible minority 13 137

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 49
2018 Non-visible minority 7 137

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 49
2018 Non-visible minority 52 137

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 48
2018 Non-visible minority 18 128

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 48
2018 Non-visible minority 4 128

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 48
2018 Non-visible minority 14 128

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 48
2018 Non-visible minority 8 128

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 48
2018 Non-visible minority 29 128

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 48
2018 Non-visible minority 5 128

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 48
2018 Non-visible minority 54 128

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 48
2018 Non-visible minority 64 128

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 48
2018 Non-visible minority 5 128

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 15 23 6 5 27 5 51 16 443
2018 Non-visible minority 15 15 22 4 2 37 6 52 10 2183
2017 Visible minority 16 16 17 5 4 35 6 55 15 397
2017 Non-visible minority 15 16 19 3 2 38 7 55 10 2282
2014 Visible minority 14 18 20 5 4 31 8 52 15 399
2014 Non-visible minority 15 14 18 3 2 41 7 56 10 2531

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 31 17 5 5 11 1 70 10 441
2018 Non-visible minority 29 32 20 3 2 13 1 71 6 2186
2017 Visible minority 31 29 18 3 4 14 2 71 8 397
2017 Non-visible minority 31 32 17 3 2 14 2 74 6 2277
2014 Visible minority 24 32 18 3 4 17 2 70 9 399
2014 Non-visible minority 28 30 18 3 2 18 1 72 6 2529
2011 Visible minority 33 34 13 4 4 11 1 76 9 424
2011 Non-visible minority 36 35 13 3 1 11 0 80 5 2858
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 26 14 5 3 1 0 78 8 441
2018 Non-visible minority 58 24 10 4 4 1 0 82 8 2168
2017 Visible minority 54 26 10 3 4 2 0 82 8 396
2017 Non-visible minority 56 24 10 4 4 1 0 82 9 2284

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 45 13 6 5 4 0 76 11 441
2018 Non-visible minority 26 45 16 8 3 2 0 72 11 2188
2017 Visible minority 27 37 16 7 5 7 0 70 13 397
2017 Non-visible minority 22 43 17 9 4 4 0 68 14 2282

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 37 16 9 8 4 1 66 17 440
2018 Non-visible minority 23 37 18 14 6 1 0 61 21 2188
2017 Visible minority 27 36 17 11 6 4 0 65 18 397
2017 Non-visible minority 19 41 15 14 8 2 0 61 23 2282

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 23 21 11 14 2 2 52 26 441
2018 Non-visible minority 19 30 23 13 14 0 1 50 27 2193
2017 Visible minority 33 24 18 12 8 1 3 59 22 394
2017 Non-visible minority 25 26 22 12 14 0 2 52 26 2278

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 31 28 13 9 0 1 49 22 440
2018 Non-visible minority 15 27 28 18 12 0 0 42 30 2192
2017 Visible minority 23 27 28 13 8 1 1 50 21 395
2017 Non-visible minority 18 27 25 17 12 0 1 45 29 2280

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 35 21 11 7 0 2 59 19 438
2018 Non-visible minority 21 33 23 13 8 0 1 54 22 2182
2017 Visible minority 26 30 22 11 6 2 3 59 18 397
2017 Non-visible minority 25 30 22 14 8 0 1 56 22 2273

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 25 24 17 11 2 3 45 29 439
2018 Non-visible minority 16 23 27 19 14 0 1 39 34 2183
2017 Visible minority 20 24 23 16 13 1 3 45 31 393
2017 Non-visible minority 17 22 25 18 15 0 2 40 34 2282

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 26 13 7 4 1 5 74 12 441
2018 Non-visible minority 41 24 17 8 5 0 5 69 13 2181
2017 Visible minority 39 26 15 7 2 2 9 73 10 394
2017 Non-visible minority 40 25 14 8 5 0 8 71 14 2277

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 28 23 9 8 0 1 59 18 439
2018 Non-visible minority 28 28 22 12 9 0 0 57 21 2183
2017 Visible minority 29 30 22 11 6 1 1 60 17 395
2017 Non-visible minority 30 28 22 12 7 0 1 58 19 2278

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 34 24 11 6 2 3 57 18 434
2018 Non-visible minority 24 35 26 9 5 0 1 60 14 2184
2017 Visible minority 26 30 21 15 5 1 3 58 20 394
2017 Non-visible minority 28 32 22 12 5 0 1 60 17 2273

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 35 23 13 6 1 2 57 20 437
2018 Non-visible minority 20 34 25 13 6 0 1 55 19 2183
2017 Visible minority 25 30 20 15 6 2 2 57 22 395
2017 Non-visible minority 24 31 23 13 7 1 1 56 21 2273

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 32 26 11 7 1 1 54 19 436
2018 Non-visible minority 25 32 24 12 6 0 1 58 18 2184
2017 Visible minority 23 30 22 15 8 1 2 54 23 395
2017 Non-visible minority 29 30 22 11 6 1 1 60 18 2277

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 36 21 10 5 0 2 63 15 433
2018 Non-visible minority 28 33 22 11 5 0 1 61 16 2174
2017 Visible minority 28 36 16 9 5 2 3 67 16 393
2017 Non-visible minority 31 32 20 10 6 1 1 64 16 2274

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 29 12 6 4 0 4 77 10 434
2018 Non-visible minority 53 24 12 5 4 0 2 79 9 2170
2017 Visible minority 53 20 15 4 3 1 3 76 8 395
2017 Non-visible minority 59 23 11 4 2 0 1 83 6 2284

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 21 7 2 3 1 6 88 5 435
2018 Non-visible minority 74 12 5 2 1 1 5 92 3 2178

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 17 6 4 7 2 4 82 12 437
2018 Non-visible minority 71 14 6 3 3 1 3 88 6 2179
2017 Visible minority 61 15 5 6 6 2 4 81 13 396
2017 Non-visible minority 74 12 6 3 3 0 2 88 6 2281

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 24 10 5 4 1 3 80 9 441
2018 Non-visible minority 54 29 10 3 2 0 1 84 6 2184
2017 Visible minority 54 26 8 6 3 1 3 82 9 395
2017 Non-visible minority 56 29 9 4 2 0 1 85 6 2285

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 21 14 7 6 0 3 72 14 438
2018 Non-visible minority 54 22 12 6 5 0 1 77 11 2176
2017 Visible minority 54 19 10 9 6 1 2 75 15 397
2017 Non-visible minority 59 19 10 5 4 0 1 80 10 2282

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 13 7 3 2 1 20 85 6 437
2018 Non-visible minority 54 14 6 2 1 0 23 89 3 2163
2017 Visible minority 54 15 4 3 2 1 22 89 7 397
2017 Non-visible minority 57 15 4 1 1 0 21 91 3 2276

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 17 6 1 1 1 9 91 3 436
2018 Non-visible minority 71 16 6 2 0 0 5 92 2 2177
2017 Visible minority 65 14 5 2 1 1 12 91 4 394
2017 Non-visible minority 73 15 4 1 1 0 6 93 2 2273

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 17 8 7 8 1 6 76 16 437
2018 Non-visible minority 71 13 6 3 4 0 3 87 7 2180
2017 Visible minority 51 17 8 5 10 2 7 74 16 397
2017 Non-visible minority 69 15 6 3 3 0 3 87 7 2285

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 29 15 3 2 1 3 78 6 440
2018 Non-visible minority 50 28 14 4 1 0 2 80 5 2177
2017 Visible minority 51 27 9 4 3 1 5 82 8 396
2017 Non-visible minority 51 30 12 3 1 0 2 83 4 2282

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 34 38 10 5 0 0 47 15 442
2018 Non-visible minority 13 33 36 14 4 0 0 46 18 2191
2017 Visible minority 14 31 39 10 6 0 0 45 16 397
2017 Non-visible minority 12 31 37 14 6 0 0 43 20 2288

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 14 43 24 10 0 0 34 22 437
2018 Non-visible minority 8 19 38 23 11 0 0 35 27 2172
2017 Visible minority 6 15 44 25 9 1 0 35 21 397
2017 Non-visible minority 7 20 37 25 12 0 0 36 27 2278
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 23 18 8 10 5 1 37 63 443
2018 Non-visible minority 28 28 20 11 10 3 1 29 71 2187
2017 Visible minority 36 26 16 7 6 7 2 39 61 397
2017 Non-visible minority 32 25 20 9 8 5 1 34 66 2288

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 263
2018 Non-visible minority 19 1514
2017 Visible minority 20 219
2017 Non-visible minority 17 1422

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 263
2018 Non-visible minority 34 1514
2017 Visible minority 41 219
2017 Non-visible minority 35 1422

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 263
2018 Non-visible minority 25 1514
2017 Visible minority 11 219
2017 Non-visible minority 20 1422

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 263
2018 Non-visible minority 30 1514
2017 Visible minority 23 219
2017 Non-visible minority 34 1422

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 263
2018 Non-visible minority 8 1514
2017 Visible minority 5 219
2017 Non-visible minority 6 1422

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 263
2018 Non-visible minority 32 1514

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 263
2018 Non-visible minority 38 1514
2017 Visible minority 46 219
2017 Non-visible minority 45 1422

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 6 53 17 8 4 13 242
2018 Non-visible minority 4 43 21 10 5 18 1458
2017 Visible minority 8 59 19 5 3 7 214
2017 Non-visible minority 5 50 19 9 4 13 1404

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 37 63 261
2018 Non-visible minority 30 70 1505

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 16 10 5 7 3 11 74 15 440
2018 Non-visible minority 43 16 12 8 8 1 10 67 19 2182

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 27 18 18 15 3 5 44 36 261
2018 Non-visible minority 9 23 19 19 23 2 6 35 45 1508
2017 Visible minority 15 27 18 14 14 3 9 48 31 221
2017 Non-visible minority 12 23 16 19 19 3 9 39 43 1427

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 20 17 19 30 3 4 29 53 262
2018 Non-visible minority 3 12 16 21 41 2 4 16 67 1512
2017 Visible minority 8 16 12 18 34 4 8 27 60 220
2017 Non-visible minority 3 11 12 21 44 2 7 15 71 1425
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