2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 41 11 8 4 0 0 78 11 1966
2018 First official language - French 37 42 12 5 3 0 0 79 8 680
2017 First official language - English 37 44 9 7 3 0 0 81 11 1894
2017 First official language - French 31 46 13 6 4 0 0 78 10 806
2014 First official language - English 32 42 11 9 5 0 0 75 14 2066
2014 First official language - French 26 50 11 10 3 0 0 76 13 891
2011 First official language - English 35 41 11 8 6 0 0 76 14 2319
2011 First official language - French 35 43 13 6 3 0 0 78 10 978
2008 First official language - English 37 42 9 8 4 0 0 79 12 2200
2008 First official language - French 36 43 12 7 2 0 0 79 9 1017

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 36 12 11 7 0 0 70 18 1974
2018 First official language - French 29 41 15 9 6 0 0 70 15 681
2017 First official language - English 34 36 11 11 7 0 0 71 18 1891
2017 First official language - French 27 40 16 9 7 0 0 67 17 806

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 33 9 3 1 0 0 86 5 1960
2018 First official language - French 47 38 9 3 2 0 0 86 5 676
2017 First official language - English 56 32 8 3 1 0 0 88 4 1892
2017 First official language - French 45 41 9 3 2 0 0 86 4 800
2014 First official language - English 60 28 7 3 1 0 0 89 4 2065
2014 First official language - French 53 35 8 3 1 0 0 88 4 890
2011 First official language - English 60 29 7 3 1 0 0 89 4 2322
2011 First official language - French 54 34 8 2 1 0 0 88 4 979

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 11 6 3 0 0 80 9 1971
2018 First official language - French 40 41 12 4 2 0 0 81 6 681
2017 First official language - English 45 37 9 6 3 0 0 82 9 1889
2017 First official language - French 37 45 11 5 3 0 0 81 8 800
2014 First official language - English 41 38 10 8 3 0 0 79 11 2065
2014 First official language - French 33 45 13 6 2 0 0 79 8 890
2011 First official language - English 41 41 9 6 3 0 0 82 9 2327
2011 First official language - French 38 47 9 4 2 0 0 85 6 979
2008 First official language - English 44 42 7 5 2 0 0 86 8 2209
2008 First official language - French 41 43 9 5 2 0 0 85 7 1021

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 32 16 8 5 1 0 70 13 1970
2018 First official language - French 35 35 18 7 4 1 0 71 10 681
2017 First official language - English 37 33 14 9 5 1 0 71 15 1893
2017 First official language - French 31 37 20 6 5 1 0 69 11 805
2014 First official language - English 30 34 16 12 7 1 0 64 19 2067
2014 First official language - French 24 41 22 9 4 0 0 65 13 890
2011 First official language - English 30 35 17 11 7 1 0 65 18 2320
2011 First official language - French 25 40 21 7 4 2 0 67 12 979

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 37 15 8 4 0 0 72 13 1965
2018 First official language - French 34 37 18 7 4 0 0 72 11 673
2017 First official language - English 36 36 14 9 5 0 0 72 14 1892
2017 First official language - French 29 40 19 8 4 1 0 69 12 806
2014 First official language - English 29 35 16 12 7 0 0 65 19 2067
2014 First official language - French 24 40 23 9 4 0 0 64 13 888
2011 First official language - English 29 36 15 12 7 1 0 66 19 2312
2011 First official language - French 22 44 21 8 4 1 0 67 12 981
2008 First official language - English 28 40 14 10 6 1 0 69 17 2209
2008 First official language - French 29 43 16 9 3 0 0 72 12 1019

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 28 19 11 6 2 1 62 18 1967
2018 First official language - French 31 28 18 11 7 4 2 63 19 680
2017 First official language - English 33 26 18 11 7 5 1 62 19 1889
2017 First official language - French 28 29 18 12 6 4 1 61 19 807
2014 First official language - English 30 25 20 11 8 4 1 59 20 2063
2014 First official language - French 24 30 20 12 8 5 1 58 21 891
2011 First official language - English 30 27 17 11 9 4 1 61 21 2319
2011 First official language - French 27 31 19 9 6 6 1 63 17 979
2008 First official language - English 28 28 19 12 7 4 1 60 20 2210
2008 First official language - French 26 31 20 10 7 6 1 61 18 1020
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 27 10 8 4 2 1 78 12 1962
2018 First official language - French 41 33 14 6 4 2 0 76 10 676
2017 First official language - English 50 25 12 6 5 2 1 77 11 1894
2017 First official language - French 38 38 13 6 4 1 1 78 10 805
2014 First official language - English 47 27 10 8 6 2 1 76 14 2066
2014 First official language - French 36 38 13 6 4 2 1 76 11 891
2011 First official language - English 44 29 12 7 6 2 1 75 13 2323
2011 First official language - French 37 35 13 7 5 3 1 75 12 981
2008 First official language - English 43 30 10 7 7 3 1 76 14 2210
2008 First official language - French 39 35 10 7 4 3 1 78 12 1021

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 32 11 9 4 0 0 75 13 1955
2018 First official language - French 39 36 13 7 5 0 0 75 12 677
2017 First official language - English 45 30 10 8 5 1 0 76 14 1891
2017 First official language - French 39 37 12 7 4 0 1 76 11 804
2014 First official language - English 43 31 10 9 6 1 0 74 15 2065
2014 First official language - French 37 39 11 8 4 1 0 77 12 891
2011 First official language - English 39 33 11 10 7 1 0 73 17 2322
2011 First official language - French 36 38 12 10 4 1 0 74 14 980
2008 First official language - English 37 35 11 8 8 1 0 73 17 2207
2008 First official language - French 38 36 11 8 5 1 1 75 13 1022

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 27 10 8 5 1 0 76 13 1966
2018 First official language - French 43 32 14 7 4 0 0 75 12 678
2017 First official language - English 51 26 10 7 6 0 0 77 13 1893
2017 First official language - French 44 32 11 6 5 0 0 77 11 804
2014 First official language - English 49 27 11 6 6 1 0 77 12 2066
2014 First official language - French 43 33 12 8 4 0 0 76 12 891

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 30 17 9 7 7 0 65 17 1972
2018 First official language - French 21 34 18 11 6 10 0 62 18 681
2017 First official language - English 28 32 15 9 6 9 0 67 17 1895
2017 First official language - French 20 36 18 12 6 8 0 60 19 806
2014 First official language - English 25 31 16 10 6 11 0 64 18 2066
2014 First official language - French 16 37 21 10 4 11 1 60 16 891
2011 First official language - English 25 29 19 9 8 10 1 60 19 2320
2011 First official language - French 18 33 19 9 9 12 0 58 20 978

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 17 13 9 2 0 60 23 1972
2018 First official language - French 19 34 19 16 8 4 0 56 25 681
2017 First official language - English 24 33 16 13 9 4 0 60 24 1890
2017 First official language - French 16 35 23 14 8 4 0 53 23 806
2014 First official language - English 21 31 18 16 11 3 0 53 28 2065
2014 First official language - French 14 33 26 16 8 3 0 49 25 891
2011 First official language - English 19 31 18 16 13 3 0 52 30 2318
2011 First official language - French 15 31 24 14 11 4 0 49 27 975
2008 First official language - English 22 29 18 15 13 3 0 53 29 2210
2008 First official language - French 18 36 22 13 8 4 0 55 21 1022

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 29 20 18 11 5 0 49 30 1972
2018 First official language - French 13 28 24 18 9 8 0 45 29 680
2017 First official language - English 17 28 18 17 12 8 0 50 31 1894
2017 First official language - French 11 32 24 14 9 10 0 48 25 804
2014 First official language - English 13 27 19 20 14 7 0 43 36 2065
2014 First official language - French 9 30 27 17 10 7 1 41 29 891
2011 First official language - English 11 27 19 20 14 8 0 42 37 2318
2011 First official language - French 9 28 26 17 10 10 0 41 30 977
2008 First official language - English 10 29 18 22 14 7 0 42 39 2210
2008 First official language - French 8 33 25 17 7 8 1 46 27 1022

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 29 18 21 13 3 0 46 36 1975
2018 First official language - French 12 30 24 19 12 3 0 43 32 681
2017 First official language - English 18 29 16 19 13 5 0 49 34 1896
2017 First official language - French 12 34 24 18 7 4 0 49 26 805
2014 First official language - English 14 29 17 21 15 3 0 45 38 2065
2014 First official language - French 9 35 25 19 9 3 1 45 29 891
2011 First official language - English 12 31 16 20 17 4 0 45 39 2317
2011 First official language - French 11 32 24 19 12 2 0 44 32 975
2008 First official language - English 13 31 15 23 14 4 0 46 39 2206
2008 First official language - French 13 36 22 18 8 4 0 51 27 1023
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 34 15 13 9 0 0 63 22 1974
2018 First official language - French 29 35 18 11 6 0 0 64 18 679
2017 First official language - English 30 35 14 13 8 0 0 65 21 1892
2017 First official language - French 26 38 18 11 8 0 0 64 18 805
2014 First official language - English 23 35 15 15 11 0 0 59 27 2065
2014 First official language - French 20 39 20 12 8 0 0 59 21 890
2011 First official language - English 23 39 15 13 10 1 0 63 23 2326
2011 First official language - French 21 42 20 9 7 0 0 63 17 978

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 42 11 11 6 0 0 71 17 1979
2018 First official language - French 28 40 13 14 5 0 0 68 19 681
2017 First official language - English 32 40 11 11 6 0 0 72 17 1892
2017 First official language - French 26 43 14 12 5 0 0 69 17 805

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 20 19 15 11 17 4 43 33 1972
2018 First official language - French 12 24 19 15 8 18 5 46 29 676
2017 First official language - English 13 19 16 17 11 21 3 42 37 1891
2017 First official language - French 9 20 21 14 9 22 5 39 32 804
2014 First official language - English 12 19 18 18 13 17 3 39 38 2061
2014 First official language - French 9 21 22 17 9 18 4 38 34 891

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 12 9 5 0 1 74 14 1967
2018 First official language - French 34 37 15 9 4 0 0 72 13 678
2017 First official language - English 41 33 11 9 5 0 0 75 15 1892
2017 First official language - French 33 41 12 7 5 1 1 76 12 803
2014 First official language - English 41 34 10 8 7 1 0 75 14 2066
2014 First official language - French 34 40 12 9 4 0 0 74 13 891
2011 First official language - English 37 35 10 10 7 1 1 73 17 2320
2011 First official language - French 34 40 12 8 5 1 0 75 12 981
2008 First official language - English 35 35 12 9 8 0 0 71 17 2207
2008 First official language - French 35 36 13 9 6 1 1 72 15 1021

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 30 20 9 5 4 10 61 16 537
2018 First official language - French 22 35 17 7 6 4 10 66 15 219
2017 First official language - English 22 30 19 10 5 5 9 61 18 516
2017 First official language - French 15 38 20 13 4 4 7 59 19 239
2014 First official language - English 27 31 16 7 6 4 9 67 14 582
2014 First official language - French 12 40 17 11 7 5 9 61 20 259

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 45 12 12 5 0 1 72 17 1977
2018 First official language - French 28 44 14 10 4 0 0 72 14 682
2017 First official language - English 30 40 13 11 6 0 1 70 17 1893
2017 First official language - French 30 42 14 8 5 0 0 72 14 805
2014 First official language - English 26 37 13 15 8 0 1 64 23 2064
2014 First official language - French 25 42 16 11 5 0 1 68 16 890
2011 First official language - English 28 39 14 11 6 0 1 69 17 2323
2011 First official language - French 26 39 17 9 5 0 2 67 15 978
2008 First official language - English 28 40 16 10 4 0 2 69 15 2210
2008 First official language - French 32 40 15 7 3 0 2 74 11 1024

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 35 9 6 2 0 0 83 9 1970
2018 First official language - French 41 45 8 4 2 0 0 86 6 680
2017 First official language - English 48 36 7 6 3 0 0 85 8 1893
2017 First official language - French 39 43 9 6 3 0 0 82 9 807
2014 First official language - English 44 38 8 7 3 0 0 82 10 2067
2014 First official language - French 35 45 11 6 3 0 0 80 9 891
2011 First official language - English 45 35 9 6 4 0 0 81 10 2321
2011 First official language - French 42 40 9 6 3 0 0 82 9 980
2008 First official language - English 43 39 8 7 3 0 0 83 9 2212
2008 First official language - French 42 40 9 6 3 0 0 82 9 1022

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 37 6 5 2 0 0 87 7 1965
2018 First official language - French 43 43 7 4 3 0 0 86 7 677
2017 First official language - English 54 35 5 5 2 0 0 89 7 1889
2017 First official language - French 44 41 6 5 3 0 0 86 8 807
2014 First official language - English 49 36 6 6 3 0 0 85 9 2067
2014 First official language - French 42 40 9 5 3 0 0 83 9 889
2011 First official language - English 51 35 6 5 2 0 0 86 8 2323
2011 First official language - French 45 41 7 4 2 0 0 87 7 978
2008 First official language - English 48 41 5 4 2 0 0 89 6 2209
2008 First official language - French 41 45 7 4 2 0 0 86 7 1024

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 31 18 16 13 3 0 51 31 1973
2018 First official language - French 17 39 20 14 7 2 0 58 21 681
2017 First official language - English 21 30 16 16 13 4 0 53 30 1890
2017 First official language - French 18 41 18 12 8 3 0 61 20 804
2014 First official language - English 17 30 15 19 16 3 1 48 37 2066
2014 First official language - French 16 34 23 15 8 3 0 52 24 891
2011 First official language - English 20 33 15 15 14 2 0 54 30 2325
2011 First official language - French 18 37 19 13 9 3 1 57 23 977
2008 First official language - English 20 33 17 15 12 2 1 54 28 2205
2008 First official language - French 24 38 18 13 5 2 1 63 19 1022

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 25 14 16 22 2 2 45 40 1975
2018 First official language - French 15 30 16 16 16 3 3 48 34 684
2017 First official language - English 18 23 13 18 22 3 3 44 42 1890
2017 First official language - French 13 26 18 18 18 3 3 42 39 806
2014 First official language - English 13 21 12 20 28 3 3 36 51 2064
2014 First official language - French 12 21 19 19 24 2 3 34 46 889
2011 First official language - English 14 21 13 21 27 2 2 37 50 2319
2011 First official language - French 11 24 18 22 20 2 2 37 44 977
2008 First official language - English 14 27 12 19 24 2 2 43 45 2204
2008 First official language - French 18 32 14 19 13 3 2 52 33 1018

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 39 12 10 5 0 0 72 16 1967
2018 First official language - French 29 39 15 11 5 0 0 69 16 680
2017 First official language - English 36 39 10 10 5 0 0 75 16 1889
2017 First official language - French 27 44 15 8 5 0 0 71 13 799
2014 First official language - English 25 42 12 12 8 0 0 67 21 2064
2014 First official language - French 19 45 16 11 8 0 1 65 19 891
2011 First official language - English 31 41 12 10 6 0 0 72 16 2319
2011 First official language - French 30 41 14 8 6 0 0 72 14 979

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 13 9 4 0 0 74 13 1969
2018 First official language - French 38 35 17 6 5 0 0 73 10 678
2017 First official language - English 43 33 11 8 5 0 0 76 13 1888
2017 First official language - French 35 40 13 7 5 0 0 75 12 800
2014 First official language - English 35 33 13 12 6 0 0 69 18 2066
2014 First official language - French 28 42 14 10 6 0 0 70 16 891

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 36 16 12 6 0 1 66 18 1970
2018 First official language - French 28 38 17 10 5 0 1 67 15 679
2017 First official language - English 34 35 13 12 5 1 1 70 17 1893
2017 First official language - French 25 43 17 9 4 0 1 70 14 800
2014 First official language - English 29 33 15 13 7 1 1 64 21 2063
2014 First official language - French 23 41 18 11 5 0 1 65 17 891
2011 First official language - English 33 39 13 8 4 1 1 74 13 2325
2011 First official language - French 28 43 16 8 3 1 1 72 11 980

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 39 21 9 6 4 0 63 15 1981
2018 First official language - French 18 42 24 7 4 4 0 63 12 683
2017 First official language - English 23 39 17 10 6 5 1 65 17 1889
2017 First official language - French 15 40 23 11 5 6 1 59 17 807

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 32 9 8 4 0 0 78 13 1975
2018 First official language - French 39 37 11 6 5 1 1 78 11 681
2017 First official language - English 46 31 9 8 6 0 0 77 14 1890
2017 First official language - French 40 35 12 7 4 1 2 77 11 804
2014 First official language - English 41 33 12 9 5 1 1 74 14 2066
2014 First official language - French 34 35 15 9 5 1 2 71 14 890
2011 First official language - English 41 35 10 8 5 0 1 77 13 2329
2011 First official language - French 37 38 14 6 3 0 2 76 10 974

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 34 19 9 6 0 1 65 16 1981
2018 First official language - French 34 30 18 11 6 0 0 65 17 681
2017 First official language - English 31 35 18 10 5 0 1 67 15 1894
2017 First official language - French 35 37 16 7 5 0 1 72 12 806
2014 First official language - English 28 35 19 11 6 0 1 64 17 2066
2014 First official language - French 31 39 15 9 6 0 1 70 15 891
2011 First official language - English 25 36 20 10 7 0 1 62 18 2324
2011 First official language - French 27 36 18 12 6 0 0 63 18 978
2008 First official language - English 22 35 22 12 7 0 1 59 19 2210
2008 First official language - French 25 35 20 13 7 0 0 60 20 1023

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 28 40 33 1981
2018 First official language - French 27 42 31 684
2017 First official language - English 27 39 34 1895
2017 First official language - French 28 43 29 806
2014 First official language - English 27 38 36 2064
2014 First official language - French 27 44 29 890
2011 First official language - English 25 40 34 2327
2011 First official language - French 26 44 30 980

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 19 19 35 6 16 5 545
2018 First official language - French 21 26 31 6 8 8 185
2017 First official language - English 16 17 34 7 19 7 495
2017 First official language - French 23 18 40 4 11 4 224
2014 First official language - English 18 23 32 12 9999 15 552
2014 First official language - French 18 21 42 9 9999 10 243
2011 First official language - English 24 20 32 13 9999 11 600
2011 First official language - French 19 25 38 8 9999 11 259
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 42 9 5 2 0 0 84 7 1975
2018 First official language - French 37 40 14 7 2 1 0 77 9 681
2017 First official language - English 44 37 9 6 3 1 0 81 10 1892
2017 First official language - French 34 42 13 7 3 1 0 77 10 806
2014 First official language - English 41 38 11 6 3 1 0 79 9 2065
2014 First official language - French 31 46 12 8 3 1 0 77 11 890
2011 First official language - English 40 40 10 6 3 0 0 80 9 2325
2011 First official language - French 33 44 13 7 3 0 0 78 9 979
2008 First official language - English 41 39 10 6 4 1 0 81 9 2206
2008 First official language - French 39 41 12 5 3 1 0 80 8 1020

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 44 19 12 5 1 0 65 16 1974
2018 First official language - French 17 41 22 15 4 1 0 58 19 683
2017 First official language - English 23 41 18 11 4 2 0 66 16 1891
2017 First official language - French 17 42 23 11 4 2 0 60 16 803
2014 First official language - English 24 41 18 10 5 2 0 66 16 2067
2014 First official language - French 15 44 24 11 5 2 0 60 16 890
2011 First official language - English 21 40 16 12 8 2 0 63 20 2324
2011 First official language - French 16 42 22 12 6 2 0 59 19 977

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 21 38 23 8 0 1 31 30 1972
2018 First official language - French 9 27 36 20 6 1 2 27 36 677
2017 First official language - English 9 21 37 21 9 0 3 31 31 1880
2017 First official language - French 9 29 35 16 7 1 3 24 39 803
2014 First official language - English 10 23 40 18 6 1 2 25 33 2059
2014 First official language - French 11 34 36 13 5 0 2 18 45 891
2011 First official language - English 11 28 35 17 6 1 2 24 40 2313
2011 First official language - French 11 30 36 14 6 1 3 20 42 976
2008 First official language - English 9 27 39 17 5 1 2 23 37 2204
2008 First official language - French 9 32 35 16 5 0 3 22 42 1022

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 6 17 27 31 15 2 2 48 24 1960
2018 First official language - French 9 21 29 24 12 3 3 38 31 675
2017 First official language - English 8 15 28 26 16 2 5 45 25 1879
2017 First official language - French 8 22 27 23 12 3 5 38 32 800
2014 First official language - English 9 18 33 23 11 2 3 36 29 2054
2014 First official language - French 11 22 30 21 9 4 3 33 35 888
2011 First official language - English 11 20 28 23 12 2 3 37 33 2311
2011 First official language - French 11 22 28 22 10 4 4 35 36 978
2008 First official language - English 10 21 30 23 11 2 3 36 33 2199
2008 First official language - French 9 22 30 24 9 4 4 35 33 1018

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 26 31 15 6 2 2 23 45 1965
2018 First official language - French 23 27 28 13 6 1 2 19 52 677
2017 First official language - English 19 26 29 13 8 2 4 22 47 1883
2017 First official language - French 24 27 26 10 6 2 4 17 55 804
2014 First official language - English 28 28 25 10 5 1 2 15 58 2059
2014 First official language - French 33 31 22 7 2 1 3 10 67 888
2011 First official language - English 22 25 28 14 7 2 3 22 49 2311
2011 First official language - French 21 31 28 10 5 2 4 15 56 977
2008 First official language - English 19 26 30 14 6 2 3 22 47 2197
2008 First official language - French 19 31 27 13 5 2 4 19 53 1019

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 31 28 12 1 2 41 27 1965
2018 First official language - French 9 23 33 23 9 1 2 33 33 677
2017 First official language - English 9 15 31 27 15 0 3 44 25 1868
2017 First official language - French 10 20 33 23 10 1 3 34 32 803
2014 First official language - English 8 16 36 26 11 1 3 38 25 2050
2014 First official language - French 11 24 36 22 5 1 2 28 35 888
2011 First official language - English 9 15 34 26 11 1 3 39 26 2308
2011 First official language - French 13 26 34 15 7 2 4 24 40 979
2008 First official language - English 7 16 35 27 12 1 3 40 24 2197
2008 First official language - French 10 26 36 18 7 1 3 26 37 1016

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 24 27 18 10 1 3 29 43 1968
2018 First official language - French 17 28 28 13 9 2 3 24 47 678
2017 First official language - English 19 22 28 17 11 1 3 29 42 1881
2017 First official language - French 18 26 27 15 9 1 3 25 46 804
2014 First official language - English 23 25 28 13 7 1 3 21 50 2059
2014 First official language - French 23 29 28 12 5 1 3 18 54 890
2011 First official language - English 21 26 27 13 8 1 3 22 50 2315
2011 First official language - French 20 26 28 14 6 2 3 22 49 978
2008 First official language - English 18 26 28 15 8 1 3 25 46 2202
2008 First official language - French 16 26 28 17 7 1 5 25 46 1023

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 14 29 24 17 3 4 44 25 1961
2018 First official language - French 11 21 25 25 12 3 4 40 34 676
2017 First official language - English 9 15 26 24 17 3 6 46 26 1880
2017 First official language - French 12 20 20 25 13 4 6 43 35 807
2014 First official language - English 8 14 26 29 15 2 7 48 24 2059
2014 First official language - French 6 17 25 29 15 3 5 47 25 889
2011 First official language - English 7 15 28 25 16 2 7 46 24 2308
2011 First official language - French 10 17 23 27 16 2 5 47 29 978
2008 First official language - English 8 17 27 23 14 3 7 41 28 2199
2008 First official language - French 10 19 22 25 14 4 6 43 32 1021

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 24 31 14 7 2 3 22 45 1973
2018 First official language - French 18 27 33 12 7 2 2 19 47 677
2017 First official language - English 19 25 28 13 8 2 4 23 47 1877
2017 First official language - French 15 26 34 12 6 4 3 19 45 803
2014 First official language - English 27 26 26 11 6 2 3 17 55 2062
2014 First official language - French 20 30 31 11 4 2 3 16 52 890

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 28 11 12 7 1 1 70 19 1974
2018 First official language - French 44 33 9 7 5 2 1 79 12 679
2017 First official language - English 43 28 10 10 7 1 0 72 18 1893
2017 First official language - French 41 37 9 6 5 1 0 79 11 805
2014 First official language - English 41 29 9 11 8 1 0 71 19 2067
2014 First official language - French 40 38 9 6 6 1 0 79 12 891

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 32 7 7 4 0 1 83 10 1972
2018 First official language - French 45 40 7 5 2 1 0 85 8 680
2017 First official language - English 48 33 7 8 3 0 0 82 11 1889
2017 First official language - French 45 39 8 5 3 0 0 85 8 806
2014 First official language - English 46 35 9 7 3 0 0 81 10 2066
2014 First official language - French 37 46 9 5 3 0 0 84 8 891

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 37 9 5 3 1 0 83 8 1975
2018 First official language - French 37 44 10 5 2 2 0 83 7 679

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 36 14 4 2 4 0 79 6 1972
2018 First official language - French 34 44 14 3 2 3 0 81 5 678
2017 First official language - English 39 34 14 3 2 7 0 78 6 1888
2017 First official language - French 30 44 15 3 2 6 0 79 5 806
2014 First official language - English 44 32 13 3 2 7 0 81 5 2065
2014 First official language - French 32 44 13 3 1 6 1 82 4 891

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 39 12 4 3 2 0 81 7 1968
2018 First official language - French 35 46 13 3 2 2 0 82 5 678
2017 First official language - English 40 39 12 4 2 3 0 82 7 1892
2017 First official language - French 34 43 13 4 2 4 0 81 6 807
2014 First official language - English 43 35 11 4 3 3 0 81 8 2063
2014 First official language - French 31 45 15 4 2 4 1 79 6 890
2011 First official language - English 33 39 14 5 4 4 0 75 10 2317
2011 First official language - French 28 46 14 4 3 4 0 78 7 974

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 35 10 4 3 0 0 83 7 1971
2018 First official language - French 43 43 9 3 2 0 0 87 5 680
2017 First official language - English 47 34 10 6 3 0 0 82 9 1892
2017 First official language - French 39 46 9 4 2 1 0 85 6 807
2014 First official language - English 47 32 11 6 3 1 0 80 9 2063
2014 First official language - French 37 45 11 5 2 1 0 82 7 889
2011 First official language - English 40 35 13 6 5 1 0 76 12 2318
2011 First official language - French 34 44 14 4 3 1 0 78 8 978
2008 First official language - English 36 38 12 9 5 1 0 74 13 2210
2008 First official language - French 32 47 12 5 3 1 0 80 8 1021

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 31 16 10 7 7 4 63 19 1976
2018 First official language - French 20 38 17 9 6 6 5 64 17 680
2017 First official language - English 29 29 15 10 8 6 4 64 20 1894
2017 First official language - French 20 36 15 9 8 6 6 64 19 806
2014 First official language - English 34 27 13 9 8 5 3 67 19 2067
2014 First official language - French 22 35 15 10 8 6 4 63 20 891

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 38 15 10 4 3 1 69 15 1974
2018 First official language - French 25 38 17 12 6 2 1 65 18 682
2017 First official language - English 32 36 13 10 5 4 1 71 15 1889
2017 First official language - French 26 44 11 11 4 4 1 73 16 800
2014 First official language - English 36 36 11 7 4 4 1 76 12 2064
2014 First official language - French 28 43 11 11 3 3 1 74 14 889
2011 First official language - English 33 34 11 9 5 5 2 72 16 2318
2011 First official language - French 25 40 12 10 6 5 1 70 17 977
2008 First official language - English 30 32 13 11 6 7 2 68 19 2207
2008 First official language - French 25 36 15 12 6 4 1 65 19 1022

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 40 21 8 4 1 0 68 11 1968
2018 First official language - French 24 42 21 8 3 2 0 67 11 681

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 24 20 13 13 10 3 48 30 1975
2018 First official language - French 15 26 20 12 11 13 2 49 26 682
2017 First official language - English 18 22 16 14 14 13 3 48 34 1886
2017 First official language - French 13 25 19 15 11 13 5 46 31 805
2014 First official language - English 17 21 16 15 16 12 2 44 37 2064
2014 First official language - French 10 21 21 16 16 14 2 37 38 891
2011 First official language - English 15 21 17 16 15 14 3 43 36 2321
2011 First official language - French 11 21 20 13 12 18 4 42 33 978

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 1977
2018 First official language - French 11 89 678

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 256
2018 First official language - French 48 78

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 256
2018 First official language - French 63 78

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 256
2018 First official language - French 17 78

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 256
2018 First official language - French 6 78

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 256
2018 First official language - French 38 78

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 256
2018 First official language - French 43 78

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 256
2018 First official language - French 49 78

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 256
2018 First official language - French 40 78

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 256
2018 First official language - French 37 78

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 256
2018 First official language - French 43 78

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 256
2018 First official language - French 28 78

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 256
2018 First official language - French 8 78

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 256
2018 First official language - French 14 78

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 256
2018 First official language - French 45 78

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 256
2018 First official language - French 17 78

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 256
2018 First official language - French 11 78

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 254
2018 First official language - French 62 78

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 254
2018 First official language - French 32 78

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 254
2018 First official language - French 7 78

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 254
2018 First official language - French 14 78

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 254
2018 First official language - French 10 78

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 254
2018 First official language - French 14 78

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 254
2018 First official language - French 8 78

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 254
2018 First official language - French 17 78

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 244
2018 First official language - French 14 74

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 244
2018 First official language - French 18 74

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 244
2018 First official language - French 15 74

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 244
2018 First official language - French 7 74

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 244
2018 First official language - French 17 74

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 244
2018 First official language - French 14 74

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 244
2018 First official language - French 10 74

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 244
2018 First official language - French 8 74

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 244
2018 First official language - French 28 74

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 244
2018 First official language - French 14 74

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 244
2018 First official language - French 39 74

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 58 244
2018 First official language - French 42 74

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 244
2018 First official language - French 10 74

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 16 21 7 6 30 6 48 20 1975
2018 First official language - French 12 16 19 7 5 34 7 47 20 681
2017 First official language - English 15 16 18 7 7 30 8 49 22 1891
2017 First official language - French 12 20 19 4 6 32 7 52 17 806
2014 First official language - English 17 18 17 7 6 27 8 53 20 2066
2014 First official language - French 11 16 17 6 4 37 9 50 19 891

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 32 18 6 4 9 1 69 12 1971
2018 First official language - French 25 36 21 5 4 10 1 67 9 679
2017 First official language - English 31 30 16 6 6 10 1 69 14 1891
2017 First official language - French 24 40 16 5 4 10 1 72 10 805
2014 First official language - English 30 28 18 6 5 13 1 67 12 2063
2014 First official language - French 20 35 19 5 3 16 1 67 10 890
2011 First official language - English 34 34 14 5 3 9 0 76 9 2315
2011 First official language - French 26 42 16 5 2 9 0 75 8 980

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 1974
2018 First official language - French 8 92 683

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 142
2018 First official language - French 45 54

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 78 142
2018 First official language - French 79 54

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 142
2018 First official language - French 0 54

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 142
2018 First official language - French 9 52

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 142
2018 First official language - French 21 52

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 142
2018 First official language - French 17 52

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 142
2018 First official language - French 30 52

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 142
2018 First official language - French 0 52

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 142
2018 First official language - French 17 52

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 142
2018 First official language - French 12 52

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 142
2018 First official language - French 0 52

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 142
2018 First official language - French 26 52

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 142
2018 First official language - French 29 54

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 142
2018 First official language - French 18 54

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 142
2018 First official language - French 15 54

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 142
2018 First official language - French 52 54

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 135
2018 First official language - French 16 50

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 135
2018 First official language - French 12 50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 135
2018 First official language - French 14 50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 135
2018 First official language - French 25 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 135
2018 First official language - French 50 50

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 66 135
2018 First official language - French 60 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 14 22 4 3 34 6 51 11 1973
2018 First official language - French 14 15 21 4 2 37 6 52 11 680
2017 First official language - English 15 14 19 3 3 38 7 54 11 1891
2017 First official language - French 13 19 18 3 3 37 6 58 10 806
2014 First official language - English 16 14 19 3 3 37 7 55 11 2066
2014 First official language - French 11 15 17 3 2 44 7 54 11 891

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 31 19 3 3 13 1 71 7 1977
2018 First official language - French 26 34 21 3 2 13 1 69 6 679
2017 First official language - English 33 28 17 3 3 15 2 73 7 1890
2017 First official language - French 25 38 16 3 2 13 2 75 6 804
2014 First official language - English 30 29 17 3 3 17 1 72 6 2065
2014 First official language - French 20 35 18 3 2 21 2 70 6 890
2011 First official language - English 39 32 13 3 2 11 0 80 6 2320
2011 First official language - French 28 43 14 2 1 11 0 80 4 979
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 23 10 4 4 1 0 82 8 1962
2018 First official language - French 51 28 11 5 4 1 0 80 9 676
2017 First official language - English 58 22 10 4 4 2 0 82 8 1892
2017 First official language - French 52 29 9 5 4 1 0 82 9 807

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 44 15 8 3 2 0 73 12 1978
2018 First official language - French 26 45 17 6 3 2 0 73 9 680
2017 First official language - English 24 42 15 10 5 5 0 69 15 1893
2017 First official language - French 20 44 19 8 4 4 0 67 13 805

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 36 18 14 7 2 0 61 21 1973
2018 First official language - French 22 41 18 12 5 1 0 64 18 683
2017 First official language - English 21 38 15 14 9 3 0 61 24 1894
2017 First official language - French 16 45 17 14 6 1 0 62 20 804

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 29 21 12 14 1 1 52 27 1980
2018 First official language - French 17 27 27 12 15 0 2 44 28 682
2017 First official language - English 27 28 19 11 12 0 2 56 24 1888
2017 First official language - French 23 22 24 13 14 0 3 46 29 803

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 28 28 17 11 0 1 44 28 1978
2018 First official language - French 14 26 27 18 14 0 0 40 32 682
2017 First official language - English 20 27 25 16 11 0 1 47 27 1889
2017 First official language - French 17 26 28 17 12 0 1 43 29 805

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 35 21 13 8 0 1 58 21 1970
2018 First official language - French 18 27 29 14 10 1 1 46 24 678
2017 First official language - English 28 30 20 12 7 1 2 60 20 1888
2017 First official language - French 19 28 26 17 9 0 1 48 26 801

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 23 25 19 14 1 1 41 34 1970
2018 First official language - French 16 22 29 18 13 0 1 38 32 680
2017 First official language - English 19 22 25 17 15 1 2 41 33 1890
2017 First official language - French 16 23 23 22 14 1 2 40 37 804

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 25 16 8 5 1 5 70 13 1974
2018 First official language - French 40 24 17 8 5 0 7 68 14 677
2017 First official language - English 40 26 14 8 5 1 7 72 13 1887
2017 First official language - French 38 24 16 8 4 0 10 68 13 803

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 28 23 11 9 0 1 56 21 1974
2018 First official language - French 30 28 21 11 9 0 1 59 20 677
2017 First official language - English 28 29 22 12 7 0 0 58 20 1888
2017 First official language - French 32 28 22 11 6 0 1 61 17 803

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 35 26 9 5 1 1 59 15 1967
2018 First official language - French 25 34 25 10 5 1 1 59 15 677
2017 First official language - English 28 31 22 11 6 1 1 60 17 1883
2017 First official language - French 26 31 21 14 4 0 2 59 19 803

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 34 25 13 6 1 1 55 19 1968
2018 First official language - French 21 33 25 15 5 0 1 55 20 679
2017 First official language - English 25 32 22 13 7 1 1 58 20 1884
2017 First official language - French 21 30 25 14 7 1 2 52 22 803

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 31 25 12 6 0 1 57 18 1968
2018 First official language - French 22 33 25 12 6 1 1 56 18 679
2017 First official language - English 29 29 22 11 7 1 1 59 18 1887
2017 First official language - French 25 32 23 14 5 1 1 58 19 804

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 34 22 10 5 0 1 62 16 1962
2018 First official language - French 27 31 23 11 5 0 1 60 17 672
2017 First official language - English 30 34 19 9 5 1 1 65 15 1884
2017 First official language - French 30 31 20 12 6 0 2 62 18 802

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 26 12 5 4 0 2 79 9 1962
2018 First official language - French 54 22 14 5 2 1 2 78 7 669
2017 First official language - English 57 23 12 4 2 0 1 81 6 1890
2017 First official language - French 61 21 10 4 2 0 3 84 6 808

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 73 13 5 2 2 1 5 92 3 1964
2018 First official language - French 69 15 7 2 1 1 6 90 3 676

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 70 14 5 3 4 1 3 87 7 1965
2018 First official language - French 67 16 7 3 3 1 3 86 7 678
2017 First official language - English 72 12 6 4 3 1 2 87 7 1890
2017 First official language - French 71 13 6 3 4 1 3 87 7 807

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 29 10 3 3 0 1 84 6 1977
2018 First official language - French 53 25 13 5 3 0 1 79 7 676
2017 First official language - English 55 29 9 3 2 0 1 85 6 1892
2017 First official language - French 56 26 9 5 2 0 2 84 8 808

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 22 13 6 5 0 1 75 12 1968
2018 First official language - French 55 20 11 7 5 0 1 77 11 673
2017 First official language - English 58 19 11 6 5 1 1 78 11 1893
2017 First official language - French 61 19 8 6 5 0 2 81 11 806

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 14 6 1 1 0 23 89 3 1958
2018 First official language - French 53 15 7 3 1 0 20 85 6 669
2017 First official language - English 56 15 4 1 1 0 22 91 3 1889
2017 First official language - French 57 14 4 2 1 0 21 91 4 804

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 70 17 5 1 0 0 5 92 2 1966
2018 First official language - French 70 14 6 2 1 1 7 91 3 674
2017 First official language - English 72 15 4 1 1 0 7 93 2 1882
2017 First official language - French 72 13 4 2 1 0 8 92 3 804

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 15 7 3 5 0 3 85 8 1969
2018 First official language - French 70 12 5 4 4 1 5 87 8 675
2017 First official language - English 66 15 7 4 5 1 3 84 9 1894
2017 First official language - French 68 14 6 3 3 0 5 86 7 808

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 29 14 4 1 0 2 80 5 1967
2018 First official language - French 50 27 14 4 2 0 3 79 6 677
2017 First official language - English 50 30 12 3 2 1 3 83 4 1893
2017 First official language - French 55 27 11 4 1 0 2 84 5 806

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 33 36 13 4 0 0 47 17 1978
2018 First official language - French 11 31 40 14 4 0 0 41 19 683
2017 First official language - English 13 32 36 13 6 0 0 45 19 1896
2017 First official language - French 11 29 40 15 4 0 0 40 20 808

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 19 40 23 10 0 0 33 27 1958
2018 First official language - French 7 18 37 24 13 0 0 37 25 679
2017 First official language - English 7 20 38 25 10 0 0 35 27 1891
2017 First official language - French 6 18 37 25 15 0 0 39 24 804
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 27 19 11 9 3 1 31 69 1977
2018 First official language - French 25 28 21 11 11 2 1 26 74 683
2017 First official language - English 32 26 19 8 8 6 1 35 65 1896
2017 First official language - French 34 24 20 10 9 3 1 35 65 808

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 1307
2018 First official language - French 19 496
2017 First official language - English 19 1146
2017 First official language - French 15 505

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 1307
2018 First official language - French 35 496
2017 First official language - English 36 1146
2017 First official language - French 35 505

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 1307
2018 First official language - French 23 496
2017 First official language - English 19 1146
2017 First official language - French 19 505

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 1307
2018 First official language - French 31 496
2017 First official language - English 33 1146
2017 First official language - French 33 505

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 1307
2018 First official language - French 10 496
2017 First official language - English 5 1146
2017 First official language - French 9 505

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 1307
2018 First official language - French 33 496

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 1307
2018 First official language - French 39 496
2017 First official language - English 44 1146
2017 First official language - French 47 505

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 5 44 19 11 5 17 1243
2018 First official language - French 4 45 22 8 4 17 478
2017 First official language - English 5 51 19 8 4 13 1128
2017 First official language - French 6 52 19 8 5 11 499

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 1300
2018 First official language - French 30 70 491

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 17 12 7 7 2 10 70 16 1970
2018 First official language - French 38 14 13 9 12 1 12 61 24 681

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 24 17 18 22 2 6 37 45 1303
2018 First official language - French 8 22 22 19 20 2 7 34 43 492
2017 First official language - English 14 24 15 17 19 3 8 42 40 1150
2017 First official language - French 9 22 18 20 18 2 11 36 44 508

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 14 15 20 40 3 4 20 64 1306
2018 First official language - French 3 10 18 23 40 2 5 14 67 493
2017 First official language - English 4 13 11 20 43 3 7 19 69 1147
2017 First official language - French 2 10 14 23 43 1 8 13 72 508
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