2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - Other

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 33 25 4 8 0 0 63 13 24
2017 Other 10 78 0 12 0 0 0 88 12 10
2014 Other 42 52 6 0 0 0 0 94 0 14
2011 Other 37 44 7 4 7 0 0 81 11 27
2008 Other 36 47 9 6 2 0 0 83 9 47

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 42 13 4 8 0 0 75 13 24
2017 Other 44 35 12 10 0 0 0 78 10 10

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 33 21 4 4 0 0 71 8 24
2017 Other 47 53 0 0 0 0 0 100 0 10
2014 Other 73 27 0 0 0 0 0 100 0 14
2011 Other 50 35 8 8 0 0 0 85 8 26

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 46 29 13 4 8 0 0 75 13 24
2017 Other 53 35 12 0 0 0 0 88 0 10
2014 Other 56 44 0 0 0 0 0 100 0 14
2011 Other 37 44 7 4 4 4 0 85 8 27
2008 Other 40 47 9 2 2 0 0 87 4 47

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 21 21 13 8 0 0 58 21 24
2017 Other 52 0 38 10 0 0 0 52 10 10
2014 Other 59 28 14 0 0 0 0 86 0 14
2011 Other 22 37 26 4 7 4 0 62 12 27

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 25 25 8 4 0 0 63 13 24
2017 Other 34 18 38 10 0 0 0 52 10 10
2014 Other 60 26 7 7 0 0 0 86 7 14
2011 Other 30 33 15 7 11 4 0 65 19 27
2008 Other 36 45 4 4 11 0 0 81 15 47

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 25 38 4 8 0 0 50 13 24
2017 Other 22 29 17 23 10 0 0 51 32 10
2014 Other 59 21 20 0 0 0 0 80 0 14
2011 Other 37 26 15 0 4 19 0 77 5 27
2008 Other 23 30 17 13 2 9 6 63 18 47
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 29 13 17 4 4 0 65 22 24
2017 Other 53 19 0 8 12 9 0 78 22 10
2014 Other 58 34 7 0 0 0 0 93 0 14
2011 Other 41 30 15 11 4 0 0 70 15 27
2008 Other 38 28 13 6 11 4 0 69 18 47

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 38 8 13 8 0 0 71 21 24
2017 Other 33 44 0 23 0 0 0 77 23 10
2014 Other 49 45 6 0 0 0 0 94 0 14
2011 Other 22 48 11 4 11 4 0 73 15 27
2008 Other 36 36 9 6 13 0 0 72 19 47

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 48 26 13 4 9 0 0 74 13 23
2017 Other 53 26 0 10 12 0 0 78 22 10
2014 Other 72 20 0 0 0 7 0 100 0 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 26 26 22 13 13 0 0 52 26 23
2017 Other 24 27 31 0 10 9 0 56 11 10
2014 Other 42 23 22 0 0 14 0 75 0 14
2011 Other 15 30 26 15 11 4 0 46 27 27

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 22 35 13 22 9 0 0 57 30 23
2017 Other 24 19 20 19 10 9 0 47 31 10
2014 Other 42 30 21 7 0 0 0 72 7 14
2011 Other 7 37 22 15 19 0 0 44 33 27
2008 Other 36 23 11 2 13 13 2 70 18 47

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 17 30 22 17 13 0 0 48 30 23
2017 Other 13 21 20 19 10 18 0 41 35 10
2014 Other 28 27 22 14 0 9 0 61 16 14
2011 Other 11 15 33 15 19 7 0 28 36 27
2008 Other 11 30 11 13 17 17 2 50 37 47

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 22 35 17 17 9 0 0 57 26 23
2017 Other 13 56 0 21 10 0 0 69 31 10
2014 Other 28 37 21 7 0 7 0 69 8 14
2011 Other 4 31 23 15 27 0 0 35 42 26
2008 Other 28 23 17 11 6 13 2 60 20 47
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 33 21 8 13 0 0 58 21 24
2017 Other 11 41 18 22 0 9 0 57 24 10
2014 Other 20 53 13 14 0 0 0 73 14 14
2011 Other 15 48 15 11 7 4 0 65 19 27

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 21 38 17 17 8 0 0 58 25 24
2017 Other 32 41 17 10 0 0 0 74 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 21 13 21 25 13 8 0 36 41 24
2017 Other 13 10 17 0 22 29 9 37 35 10
2014 Other 20 22 30 7 0 15 7 53 9 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 29 25 13 4 0 0 58 17 24
2017 Other 23 39 8 31 0 0 0 62 31 10
2014 Other 58 28 7 6 0 0 0 87 6 14
2011 Other 15 48 22 11 4 0 0 63 15 27
2008 Other 36 34 15 6 9 0 0 70 15 47

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 17 54 8 13 4 0 4 74 17 24
2017 Other 43 47 0 10 0 0 0 90 10 10
2014 Other 47 31 8 14 0 0 0 78 14 13
2011 Other 19 48 15 7 4 4 4 72 12 27
2008 Other 32 40 11 9 2 0 6 77 11 47

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 38 17 8 4 0 0 71 13 24
2017 Other 29 62 0 10 0 0 0 90 10 10
2014 Other 49 51 0 0 0 0 0 100 0 14
2011 Other 56 26 7 11 0 0 0 81 11 27
2008 Other 40 38 13 6 2 0 0 79 9 47

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 58 8 0 4 0 0 88 4 24
2017 Other 31 60 0 10 0 0 0 90 10 10
2014 Other 58 42 0 0 0 0 0 100 0 14
2011 Other 44 44 4 4 4 0 0 89 7 27
2008 Other 43 43 11 4 0 0 0 85 4 47

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 25 17 4 17 0 0 63 21 24
2017 Other 11 59 21 9 0 0 0 70 9 10
2014 Other 29 30 28 7 6 0 0 59 13 14
2011 Other 11 41 22 11 7 4 4 56 20 27
2008 Other 26 36 13 6 9 9 2 69 17 47

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 17 21 8 25 4 0 43 35 24
2017 Other 18 23 9 30 10 11 0 46 44 10
2014 Other 28 7 15 24 13 0 14 40 43 14
2011 Other 7 26 19 11 22 0 15 39 39 27
2008 Other 13 26 15 11 9 6 21 53 26 47

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 42 13 4 13 0 0 71 17 24
2017 Other 38 62 0 0 0 0 0 100 0 10
2014 Other 43 43 7 7 0 0 0 86 7 14
2011 Other 23 42 15 15 4 0 0 65 19 26

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 43 30 0 13 13 0 0 74 26 23
2017 Other 52 38 0 0 10 0 0 90 10 10
2014 Other 65 27 0 7 0 0 0 93 7 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 25 8 17 8 0 0 67 25 24
2017 Other 43 50 8 0 0 0 0 92 0 10
2014 Other 43 43 7 7 0 0 0 86 7 14
2011 Other 30 30 26 7 4 0 4 62 12 27

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 42 21 4 8 0 0 67 13 24

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 29 17 0 13 4 0 70 13 24
2017 Other 52 17 10 10 12 0 0 69 22 10
2014 Other 44 49 7 0 0 0 0 93 0 14
2011 Other 41 30 15 4 4 0 7 76 8 27

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 30 30 13 17 4 0 4 64 23 23
2017 Other 51 17 22 0 9 0 0 69 9 10
2014 Other 30 42 14 14 0 0 0 72 14 14
2011 Other 19 37 30 4 11 0 0 56 15 27
2008 Other 38 32 17 6 6 0 0 70 13 47

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Other 21 29 50 24
2017 Other 34 28 38 10
2014 Other 14 72 14 14
2011 Other 19 41 41 27
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 42 4 17 4 0 0 75 21 24
2017 Other 42 39 9 10 0 0 0 81 10 10
2014 Other 56 36 7 0 0 0 0 93 0 14
2011 Other 41 44 7 4 4 0 0 85 7 27
2008 Other 38 43 9 9 2 0 0 81 11 47

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 26 30 17 17 9 0 0 57 26 23
2017 Other 24 26 9 31 10 0 0 50 41 10
2014 Other 51 42 0 0 7 0 0 93 7 14
2011 Other 22 30 15 26 7 0 0 52 33 27

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 17 17 29 25 13 0 0 38 33 24
2017 Other 29 12 23 28 9 0 0 36 41 10
2014 Other 0 14 35 30 15 0 7 48 15 14
2011 Other 7 41 37 7 0 4 4 8 52 27
2008 Other 9 13 40 26 11 0 2 37 22 47

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 8 13 38 13 29 0 0 42 21 24
2017 Other 20 12 17 10 42 0 0 52 32 10
2014 Other 7 7 7 33 15 15 16 69 20 14
2011 Other 15 15 26 22 11 7 4 38 33 27
2008 Other 9 13 11 34 23 4 6 64 24 47

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 13 33 25 17 13 0 0 29 46 24
2017 Other 20 12 37 0 31 0 0 31 32 10
2014 Other 15 31 47 7 0 0 0 7 46 14
2011 Other 41 22 11 7 7 7 4 17 71 27
2008 Other 21 15 28 9 11 9 9 23 44 47

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 13 13 17 25 33 0 0 58 25 24
2017 Other 0 0 36 44 20 0 0 64 0 10
2014 Other 0 7 36 26 21 0 9 53 8 14
2011 Other 11 30 15 26 4 7 7 35 48 27
2008 Other 4 6 26 28 32 0 4 62 11 47

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 13 25 13 25 0 0 38 38 24
2017 Other 17 31 22 19 0 11 0 21 54 10
2014 Other 7 29 6 37 0 0 21 47 45 14
2011 Other 15 30 26 15 4 7 4 21 50 27
2008 Other 13 9 11 28 24 4 11 62 26 46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 17 0 25 29 25 4 0 57 17 24
2017 Other 0 0 29 29 31 11 0 67 0 10
2014 Other 0 7 27 14 28 0 24 55 10 14
2011 Other 4 15 19 26 19 7 11 55 23 27
2008 Other 2 15 13 26 19 11 15 60 23 47

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 17 25 29 4 25 0 0 29 42 24
2017 Other 20 0 50 8 22 0 0 30 20 10
2014 Other 0 38 22 12 14 0 14 30 44 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 25 21 13 8 0 0 58 21 24
2017 Other 39 40 0 12 0 9 0 87 13 10
2014 Other 59 21 13 0 0 7 0 85 0 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 29 13 13 8 0 0 67 21 24
2017 Other 62 19 8 12 0 0 0 80 12 10
2014 Other 66 27 7 0 0 0 0 93 0 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 38 21 13 0 0 0 67 13 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 25 29 0 4 0 0 67 4 24
2017 Other 23 35 10 12 0 20 0 73 15 10
2014 Other 55 31 15 0 0 0 0 85 0 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 33 17 4 4 0 0 75 8 24
2017 Other 52 10 29 0 0 9 0 68 0 10
2014 Other 42 51 7 0 0 0 0 93 0 14
2011 Other 26 41 11 15 7 0 0 67 22 27

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 46 29 13 8 4 0 0 75 13 24
2017 Other 62 8 21 10 0 0 0 69 10 10
2014 Other 65 35 0 0 0 0 0 100 0 14
2011 Other 22 48 11 11 4 4 0 73 15 27
2008 Other 51 36 2 2 6 2 0 89 9 47

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 21 17 25 25 13 0 0 38 38 24
2017 Other 32 17 10 0 12 18 11 70 17 10
2014 Other 44 29 13 0 0 7 7 84 0 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 21 21 13 8 4 0 57 22 24
2017 Other 62 9 0 20 10 0 0 71 29 10
2014 Other 60 19 7 7 0 0 7 85 8 14
2011 Other 26 22 22 11 7 11 0 54 21 27
2008 Other 36 26 9 6 6 15 2 74 15 47

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 29 21 8 8 0 0 63 17 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 27 14 18 14 18 9 0 45 35 22
2017 Other 24 20 12 17 10 9 9 53 32 10
2014 Other 15 20 28 0 14 17 7 45 19 14
2011 Other 11 22 11 26 19 7 4 38 50 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 4 25 4 13 21 4 44 22 24
2017 Other 23 0 29 0 10 29 9 37 15 10
2014 Other 7 28 14 0 0 30 20 71 0 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 17 13 8 8 21 0 63 21 24
2017 Other 52 0 39 0 0 9 0 57 0 10
2014 Other 51 28 7 0 0 14 0 92 0 14
2011 Other 27 54 0 4 8 8 0 88 13 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 4 25 4 0 29 8 53 7 24
2017 Other 23 0 29 0 10 38 0 37 15 10
2014 Other 20 7 14 0 0 38 20 66 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 33 21 17 13 0 17 0 65 15 24
2017 Other 52 0 29 0 10 9 0 57 11 10
2014 Other 49 16 21 0 0 7 7 75 0 14
2011 Other 33 33 11 7 7 7 0 72 16 27
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 29 4 13 8 4 0 74 22 24
2017 Other 53 28 20 0 0 0 0 80 0 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 26 30 22 13 4 4 0 59 18 23
2017 Other 28 13 36 0 12 11 0 46 13 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 26 13 35 9 9 9 0 43 19 23
2017 Other 52 26 0 10 12 0 0 78 22 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 21 8 13 25 0 4 52 39 24
2017 Other 30 10 31 0 30 0 0 39 30 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 21 21 13 17 0 0 50 29 24
2017 Other 19 32 22 19 8 0 0 51 26 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 38 21 13 17 13 0 0 58 29 24
2017 Other 30 44 26 0 0 0 0 74 0 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 25 17 25 25 8 0 0 42 33 24
2017 Other 30 25 37 8 0 0 0 55 8 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 57 13 9 9 9 0 4 73 18 23
2017 Other 51 31 10 9 0 0 0 81 9 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 43 17 26 13 0 0 0 61 13 23
2017 Other 30 30 19 10 12 0 0 60 22 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 17 21 13 8 0 0 58 21 24
2017 Other 60 22 19 0 0 0 0 81 0 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 21 13 13 13 0 0 63 25 24
2017 Other 33 35 10 22 0 0 0 68 22 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 21 21 17 13 0 0 50 29 24
2017 Other 43 39 9 0 10 0 0 81 10 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 29 42 21 4 0 4 0 74 4 24
2017 Other 20 42 28 0 0 10 0 69 0 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 50 25 13 0 8 0 4 78 9 24
2017 Other 61 10 29 0 0 0 0 71 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 71 21 4 0 0 0 4 96 0 24

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 71 13 13 4 0 0 0 83 4 24
2017 Other 90 10 0 0 0 0 0 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 54 25 17 0 4 0 0 79 4 24
2017 Other 71 8 10 12 0 0 0 78 12 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 46 17 17 13 8 0 0 63 21 24
2017 Other 61 18 0 10 12 0 0 78 22 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 61 22 0 0 0 0 17 100 0 23
2017 Other 50 10 19 12 0 0 9 66 13 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 67 33 0 0 0 0 0 100 0 24
2017 Other 78 10 12 0 0 0 0 88 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 50 38 4 0 4 0 4 91 4 24
2017 Other 46 22 0 9 23 0 0 68 32 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 58 17 13 0 4 0 8 82 5 24
2017 Other 60 19 21 0 0 0 0 79 0 10

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 13 29 38 13 8 0 0 42 21 24
2017 Other 9 43 19 29 0 0 0 52 29 10

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 13 17 33 25 13 0 0 38 29 24
2017 Other 0 21 27 19 33 0 0 52 21 10
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 42 17 8 17 17 0 0 42 58 24
2017 Other 11 40 0 22 18 10 0 12 88 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Other 21 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Other 43 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Other 7 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Other 21 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Other 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Other 21 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Other 29 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Other 7 50 14 0 7 21 14

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other 21 79 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 43 17 26 4 4 0 4 64 9 23

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 14 14 29 21 21 0 0 29 43 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Other 0 21 21 7 43 0 7 23 54 14
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