2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 34 42 12 6 5 0 0 76 11 202
2018 PC-02 36 36 14 7 7 0 0 72 14 86
2018 PC-03 37 40 15 6 2 0 0 77 8 62
2018 PC-04 30 48 9 6 6 0 0 79 12 33
2017 PC 38 46 8 6 3 0 0 84 9 213
2017 PC-02 35 45 9 6 5 0 0 80 10 86
2017 PC-03 44 41 8 5 3 0 0 84 8 76
2017 PC-04 42 51 0 7 0 0 0 93 7 29
2014 PC 30 42 13 10 5 0 0 72 15 220
2014 PC-02 29 42 12 12 6 0 0 70 18 101
2014 PC-03 38 38 8 10 7 0 0 75 17 72
2014 PC-04 24 52 17 7 0 0 0 76 7 29
2011 PC 33 40 13 9 5 0 0 73 14 287
2011 PC-01 30 43 13 13 0 0 0 74 13 23
2011 PC-02 30 42 12 9 7 0 0 72 16 132
2011 PC-03 34 41 13 10 2 0 0 75 13 88
2011 PC-04 47 28 9 6 9 0 0 75 16 32
2008 PC 34 46 8 6 5 0 0 80 11 272
2008 PC-01 28 44 17 6 6 0 0 72 11 18
2008 PC-02 32 50 10 5 3 0 0 82 8 125
2008 PC-03 41 41 4 10 3 0 0 83 13 70
2008 PC-04 39 39 5 3 13 0 0 79 16 38
2008 PC-05 7 57 7 14 14 0 0 64 29 14

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 40 15 12 10 0 0 63 22 203
2018 PC-02 28 37 16 7 12 0 0 65 19 86
2018 PC-03 23 37 13 19 8 0 0 60 27 62
2018 PC-04 15 44 18 18 6 0 0 59 24 34
2017 PC 29 39 12 13 7 0 0 68 20 212
2017 PC-02 31 36 9 13 11 0 0 67 24 85
2017 PC-03 25 42 12 18 3 0 0 67 21 76
2017 PC-04 31 41 14 3 10 0 0 72 14 29

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 50 34 10 4 1 0 0 84 5 203
2018 PC-02 55 29 9 6 1 0 0 84 7 86
2018 PC-03 47 40 10 2 2 0 0 87 3 62
2018 PC-04 47 35 15 3 0 0 0 82 3 34
2017 PC 54 37 7 1 1 0 0 91 3 213
2017 PC-02 56 31 9 2 1 0 0 87 3 86
2017 PC-03 49 42 7 1 1 0 0 91 3 76
2017 PC-04 58 42 0 0 0 0 0 100 0 29
2014 PC 57 30 9 3 1 0 0 87 4 220
2014 PC-02 59 28 10 3 0 0 0 87 3 101
2014 PC-03 56 29 11 1 3 0 0 85 4 72
2014 PC-04 62 34 0 3 0 0 0 97 3 29
2011 PC 54 34 7 4 1 0 0 87 5 287
2011 PC-01 48 43 9 0 0 0 0 91 0 23
2011 PC-02 56 32 8 4 1 0 0 88 5 132
2011 PC-03 53 34 6 7 0 0 0 88 7 88
2011 PC-04 53 34 6 0 6 0 0 88 6 32

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 40 37 13 5 4 0 0 77 9 201
2018 PC-02 42 37 8 7 6 0 0 79 13 86
2018 PC-03 39 34 20 5 2 0 0 74 7 61
2018 PC-04 35 41 21 3 0 0 0 76 3 34
2017 PC 46 36 11 4 3 0 0 82 7 212
2017 PC-02 45 34 11 7 4 0 0 79 11 85
2017 PC-03 46 38 11 3 3 0 0 84 5 76
2017 PC-04 45 38 14 3 0 0 0 83 3 29
2014 PC 34 41 14 8 3 0 0 75 11 219
2014 PC-02 33 41 15 9 2 0 0 74 11 100
2014 PC-03 40 35 11 8 6 0 0 75 14 72
2014 PC-04 35 45 21 0 0 0 0 79 0 29
2011 PC 38 42 10 6 2 0 0 81 9 287
2011 PC-01 43 39 9 9 0 0 0 83 9 23
2011 PC-02 35 45 11 5 4 0 0 80 9 132
2011 PC-03 47 35 10 7 0 1 0 83 7 88
2011 PC-04 34 47 6 6 6 0 0 81 13 32
2008 PC 39 47 6 5 3 0 0 86 8 274
2008 PC-01 39 44 11 6 0 0 0 83 6 18
2008 PC-02 38 50 5 4 3 0 0 88 7 126
2008 PC-03 46 39 8 6 0 0 0 86 6 71
2008 PC-04 37 45 3 5 11 0 0 82 16 38
2008 PC-05 21 57 7 14 0 0 0 79 14 14

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 31 33 20 9 7 0 0 63 16 203
2018 PC-02 37 31 17 6 8 0 0 69 14 86
2018 PC-03 23 31 21 18 8 0 0 53 26 62
2018 PC-04 32 35 21 6 6 0 0 68 12 34
2017 PC 28 36 21 9 6 0 0 65 15 213
2017 PC-02 29 35 20 12 5 0 0 64 16 86
2017 PC-03 24 40 21 8 8 0 0 63 16 76
2017 PC-04 35 31 27 3 3 0 0 66 7 29
2014 PC 21 41 19 12 7 0 0 62 19 220
2014 PC-02 16 43 20 16 6 0 0 58 22 101
2014 PC-03 24 40 18 6 10 1 1 66 16 72
2014 PC-04 31 31 14 17 7 0 0 62 24 29
2011 PC 20 41 22 9 6 1 0 62 15 287
2011 PC-01 26 39 22 9 4 0 0 65 13 23
2011 PC-02 14 47 22 10 6 2 0 62 16 132
2011 PC-03 24 36 24 8 6 1 1 62 14 88
2011 PC-04 28 28 28 9 6 0 0 56 16 32

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 30 34 17 12 6 1 0 64 19 202
2018 PC-02 37 30 15 10 7 0 0 67 17 86
2018 PC-03 18 40 15 18 8 2 0 59 26 62
2018 PC-04 32 32 21 12 3 0 0 65 15 34
2017 PC 28 40 15 13 4 0 0 68 17 213
2017 PC-02 29 40 13 14 5 0 0 69 19 86
2017 PC-03 26 44 15 11 5 0 0 70 16 76
2017 PC-04 31 35 21 13 0 0 0 66 13 29
2014 PC 21 39 19 15 5 0 0 61 20 220
2014 PC-02 20 31 25 20 4 1 0 51 24 101
2014 PC-03 21 46 15 10 7 0 1 68 17 72
2014 PC-04 31 34 10 17 7 0 0 65 24 29
2011 PC 22 36 20 16 5 1 0 59 21 287
2011 PC-01 30 39 17 13 0 0 0 70 13 23
2011 PC-02 14 42 20 17 5 2 0 56 23 132
2011 PC-03 25 34 22 11 6 1 1 60 17 88
2011 PC-04 44 13 19 19 6 0 0 56 25 32
2008 PC 21 39 18 13 7 1 0 61 20 274
2008 PC-01 22 28 39 11 0 0 0 50 11 18
2008 PC-02 21 40 18 10 7 2 0 63 18 126
2008 PC-03 18 45 11 21 4 0 0 63 25 71
2008 PC-04 29 32 16 8 16 0 0 61 24 38
2008 PC-05 14 36 21 14 7 7 0 54 23 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 31 24 22 11 7 2 2 57 20 202
2018 PC-02 41 13 23 9 7 5 2 58 18 86
2018 PC-03 21 27 24 16 11 0 0 48 27 62
2018 PC-04 24 47 9 12 3 0 6 75 16 34
2017 PC 32 25 19 11 7 4 2 61 19 213
2017 PC-02 29 28 24 5 9 3 1 60 15 86
2017 PC-03 30 31 13 13 7 1 4 65 21 76
2017 PC-04 42 14 20 10 3 7 3 62 16 29
2014 PC 26 26 20 14 9 5 1 55 24 220
2014 PC-02 23 23 20 17 12 5 1 48 31 101
2014 PC-03 22 35 19 14 6 3 1 59 20 72
2014 PC-04 38 10 20 10 10 7 3 54 23 29
2011 PC 29 31 18 10 8 3 0 62 19 286
2011 PC-01 26 35 22 9 4 4 0 64 14 23
2011 PC-02 22 34 20 10 11 3 0 58 21 131
2011 PC-03 33 28 18 13 3 3 1 64 17 88
2011 PC-04 41 19 16 6 16 3 0 61 23 32
2008 PC 22 27 25 13 8 4 1 51 22 274
2008 PC-01 28 11 28 22 6 6 0 41 29 18
2008 PC-02 25 27 25 9 9 4 2 55 18 126
2008 PC-03 15 34 21 18 4 6 1 53 24 71
2008 PC-04 21 24 32 8 13 0 3 46 22 38
2008 PC-05 21 29 14 14 14 7 0 54 31 14
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 39 36 10 8 5 2 2 77 13 197
2018 PC-02 45 35 7 6 4 2 1 83 10 83
2018 PC-03 33 40 13 7 5 0 2 75 12 60
2018 PC-04 36 33 9 12 6 0 3 72 19 33
2017 PC 44 28 14 6 6 2 1 74 12 213
2017 PC-02 42 23 16 7 8 4 0 67 16 86
2017 PC-03 46 29 12 7 4 3 0 77 11 76
2017 PC-04 38 38 10 3 3 0 7 82 7 29
2014 PC 42 30 14 9 4 1 0 73 13 220
2014 PC-02 41 27 16 10 5 1 1 69 15 101
2014 PC-03 46 28 13 8 4 1 0 75 13 72
2014 PC-04 41 35 14 7 3 0 0 76 10 29
2011 PC 37 33 15 6 3 3 1 74 10 287
2011 PC-01 48 26 13 4 0 9 0 81 5 23
2011 PC-02 36 34 17 5 4 3 1 73 9 132
2011 PC-03 36 36 11 8 5 1 2 75 13 88
2011 PC-04 38 28 16 9 3 6 0 70 13 32
2008 PC 37 35 12 9 4 3 1 75 13 274
2008 PC-01 50 22 11 17 0 0 0 72 17 18
2008 PC-02 40 34 10 6 4 4 2 78 11 126
2008 PC-03 37 39 11 8 0 3 1 79 9 71
2008 PC-04 26 42 16 8 8 0 0 68 16 38
2008 PC-05 29 29 14 14 7 0 7 62 23 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 36 39 11 9 5 0 0 75 14 198
2018 PC-02 40 36 8 10 6 0 0 76 16 83
2018 PC-03 31 46 11 7 5 0 0 77 11 61
2018 PC-04 33 36 15 12 3 0 0 70 15 33
2017 PC 38 34 11 9 6 2 1 73 15 213
2017 PC-02 37 24 14 12 9 4 0 64 22 86
2017 PC-03 40 41 4 9 5 1 0 81 15 76
2017 PC-04 35 42 10 3 3 0 7 82 7 29
2014 PC 37 31 14 13 5 0 0 69 17 219
2014 PC-02 34 29 18 15 5 0 0 62 20 101
2014 PC-03 44 28 8 13 6 0 1 73 19 71
2014 PC-04 38 38 10 10 3 0 0 76 14 29
2011 PC 31 37 13 12 6 1 0 69 18 287
2011 PC-01 48 35 13 4 0 0 0 83 4 23
2011 PC-02 27 35 17 14 5 2 0 63 20 132
2011 PC-03 34 41 9 8 6 1 1 77 14 88
2011 PC-04 28 34 6 16 13 3 0 65 29 32
2008 PC 30 38 13 11 7 1 1 69 18 274
2008 PC-01 39 28 17 11 6 0 0 67 17 18
2008 PC-02 37 37 7 11 7 1 1 74 19 126
2008 PC-03 25 44 18 6 3 3 1 72 9 71
2008 PC-04 21 39 18 8 13 0 0 61 21 38
2008 PC-05 21 36 7 29 7 0 0 57 36 14

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 40 33 16 6 5 1 0 74 11 198
2018 PC-02 46 30 13 6 5 0 0 76 11 83
2018 PC-03 36 41 11 7 5 0 0 77 11 61
2018 PC-04 36 30 27 0 6 0 0 67 6 33
2017 PC 44 30 12 7 7 0 1 74 14 212
2017 PC-02 43 28 15 7 7 0 0 71 14 86
2017 PC-03 49 29 11 4 8 0 0 78 12 76
2017 PC-04 35 38 7 7 6 0 7 78 14 29
2014 PC 45 29 15 8 4 0 0 74 11 220
2014 PC-02 45 26 15 11 3 0 0 71 14 101
2014 PC-03 44 29 15 6 6 0 0 74 11 72
2014 PC-04 38 38 14 7 3 0 0 76 10 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 33 20 8 8 9 0 60 19 202
2018 PC-02 27 38 9 6 8 12 0 73 16 85
2018 PC-03 13 35 26 10 8 8 0 53 19 62
2018 PC-04 21 24 24 15 12 6 0 47 28 34
2017 PC 22 31 15 13 6 14 0 61 22 213
2017 PC-02 21 34 13 10 5 17 0 66 18 86
2017 PC-03 24 26 18 13 7 12 0 57 22 76
2017 PC-04 21 31 10 20 10 7 0 56 33 29
2014 PC 17 39 17 9 5 13 0 65 16 220
2014 PC-02 14 36 20 7 4 19 0 62 13 101
2014 PC-03 15 42 17 11 7 8 0 62 20 72
2014 PC-04 31 31 10 10 7 10 0 69 19 29
2011 PC 17 29 22 10 6 14 1 55 19 287
2011 PC-01 35 30 22 0 4 4 4 71 5 23
2011 PC-02 15 30 23 8 6 18 0 56 17 132
2011 PC-03 17 28 19 15 5 14 2 54 23 88
2011 PC-04 13 25 28 19 13 3 0 39 32 32

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 16 33 18 16 14 2 0 50 31 202
2018 PC-02 21 33 16 9 15 5 0 57 26 85
2018 PC-03 11 34 19 18 16 2 0 46 34 62
2018 PC-04 15 35 15 21 15 0 0 50 35 34
2017 PC 14 38 16 17 10 5 0 55 29 213
2017 PC-02 15 30 19 22 8 6 0 48 32 86
2017 PC-03 15 40 15 16 13 2 0 55 30 76
2017 PC-04 17 42 7 13 14 7 0 64 29 29
2014 PC 12 33 21 18 12 4 1 47 31 220
2014 PC-02 11 28 21 21 13 6 1 41 36 101
2014 PC-03 10 35 24 15 14 3 0 46 30 72
2014 PC-04 21 38 14 17 10 0 0 58 28 29
2011 PC 9 35 22 21 11 2 0 45 33 287
2011 PC-01 17 39 26 13 4 0 0 57 17 23
2011 PC-02 8 30 27 18 13 4 0 40 32 132
2011 PC-03 9 38 17 25 8 2 1 48 34 88
2011 PC-04 3 38 22 19 19 0 0 41 38 32
2008 PC 15 26 20 19 18 3 0 41 38 274
2008 PC-01 33 28 11 17 11 0 0 61 28 18
2008 PC-02 15 22 20 18 18 6 0 40 39 126
2008 PC-03 11 27 23 27 13 0 0 38 39 71
2008 PC-04 8 32 18 13 29 0 0 39 42 38
2008 PC-05 14 29 14 14 29 0 0 43 43 14

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 23 25 21 14 7 0 35 38 202
2018 PC-02 12 19 25 21 13 11 0 34 38 85
2018 PC-03 8 24 24 21 19 3 0 33 42 62
2018 PC-04 12 32 21 21 15 0 0 44 35 34
2017 PC 12 24 20 20 16 8 0 39 39 213
2017 PC-02 15 17 19 22 17 9 0 36 44 86
2017 PC-03 11 25 18 22 16 8 0 39 41 76
2017 PC-04 14 31 14 17 17 7 0 49 36 29
2014 PC 8 25 25 18 16 7 0 36 37 220
2014 PC-02 6 23 27 18 17 10 0 32 39 101
2014 PC-03 10 26 22 17 19 6 0 38 38 72
2014 PC-04 10 35 17 17 17 3 0 46 36 29
2011 PC 6 23 26 22 13 9 1 33 38 287
2011 PC-01 13 39 22 17 4 4 0 55 23 23
2011 PC-02 6 16 26 24 14 14 0 25 45 132
2011 PC-03 5 30 31 16 11 6 2 37 30 88
2011 PC-04 6 22 19 28 19 6 0 30 50 32
2008 PC 5 19 20 29 19 8 0 27 52 274
2008 PC-01 17 11 17 28 11 17 0 33 47 18
2008 PC-02 4 21 19 28 17 11 0 29 50 126
2008 PC-03 7 15 20 34 20 4 0 24 56 71
2008 PC-04 3 24 16 32 24 3 0 27 57 38
2008 PC-05 0 21 36 14 29 0 0 21 43 14

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 26 22 21 17 3 0 37 40 201
2018 PC-02 12 26 26 14 18 4 0 40 33 84
2018 PC-03 8 24 15 27 23 3 0 33 52 62
2018 PC-04 12 29 18 26 15 0 0 41 41 34
2017 PC 11 31 17 22 15 4 0 44 39 213
2017 PC-02 12 24 20 23 17 4 0 37 42 86
2017 PC-03 12 30 15 25 15 4 0 44 41 76
2017 PC-04 10 38 21 14 10 7 0 52 25 29
2014 PC 7 28 27 20 15 3 0 36 36 220
2014 PC-02 6 23 25 27 16 4 0 30 44 101
2014 PC-03 7 29 28 17 15 4 0 38 33 72
2014 PC-04 7 38 24 14 17 0 0 45 31 29
2011 PC 7 29 24 22 12 5 1 38 36 287
2011 PC-01 13 35 22 30 0 0 0 48 30 23
2011 PC-02 6 23 32 22 11 7 0 31 35 132
2011 PC-03 7 38 16 16 17 5 2 48 35 88
2011 PC-04 3 31 25 22 19 0 0 34 41 32
2008 PC 10 24 16 29 16 5 0 36 47 274
2008 PC-01 22 44 11 17 0 6 0 71 18 18
2008 PC-02 8 22 16 27 18 9 0 33 50 126
2008 PC-03 13 23 18 32 13 1 0 36 46 71
2008 PC-04 5 21 21 29 24 0 0 26 53 38
2008 PC-05 7 29 7 43 14 0 0 36 57 14
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 43 14 17 7 0 1 62 24 202
2018 PC-02 20 45 16 9 8 0 1 66 18 86
2018 PC-03 16 34 18 26 6 0 0 50 32 62
2018 PC-04 21 45 6 21 6 0 0 67 27 33
2017 PC 23 41 16 12 8 0 0 65 20 212
2017 PC-02 27 32 21 11 9 0 0 59 20 85
2017 PC-03 18 51 9 15 7 0 0 70 21 76
2017 PC-04 21 44 10 17 7 0 0 65 24 29
2014 PC 15 35 23 18 10 0 0 50 27 220
2014 PC-02 11 36 22 21 10 0 1 47 31 101
2014 PC-03 24 26 24 15 11 0 0 50 26 72
2014 PC-04 3 52 17 17 10 0 0 55 28 29
2011 PC 19 38 21 12 9 1 0 58 21 287
2011 PC-01 30 39 9 22 0 0 0 70 22 23
2011 PC-02 19 33 23 13 11 0 1 53 24 132
2011 PC-03 16 47 22 9 6 1 0 63 15 88
2011 PC-04 19 31 19 13 16 3 0 52 29 32

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 50 13 9 6 1 0 71 15 203
2018 PC-02 26 50 10 8 5 1 0 76 13 86
2018 PC-03 15 52 19 8 6 0 0 66 15 62
2018 PC-04 18 44 15 15 9 0 0 62 24 34
2017 PC 32 39 12 12 5 0 0 71 17 212
2017 PC-02 31 40 11 12 7 0 0 71 19 85
2017 PC-03 33 38 12 16 1 0 0 71 17 76
2017 PC-04 42 31 10 10 7 0 0 73 17 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 19 22 15 12 19 3 36 36 201
2018 PC-02 13 16 16 12 15 24 3 40 37 86
2018 PC-03 3 28 20 18 10 18 2 40 35 60
2018 PC-04 6 18 26 18 15 15 3 29 39 34
2017 PC 8 20 19 17 7 24 5 40 33 213
2017 PC-02 13 16 16 13 10 27 5 42 34 86
2017 PC-03 4 21 21 21 5 24 4 35 36 76
2017 PC-04 10 21 24 24 3 14 3 38 33 29
2014 PC 9 16 23 15 10 22 5 35 33 220
2014 PC-02 7 15 23 14 8 31 2 33 33 101
2014 PC-03 11 14 25 18 10 17 6 32 36 72
2014 PC-04 10 21 28 17 7 10 7 38 29 29

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 28 47 11 7 6 0 2 76 13 198
2018 PC-02 36 37 12 6 7 0 1 74 13 83
2018 PC-03 18 57 10 7 5 0 3 78 12 61
2018 PC-04 27 48 9 9 6 0 0 76 15 33
2017 PC 32 38 13 10 6 0 1 71 16 213
2017 PC-02 34 33 16 9 8 0 0 66 17 86
2017 PC-03 36 41 7 12 5 0 0 76 17 76
2017 PC-04 24 42 14 13 0 0 7 71 14 29
2014 PC 34 36 13 12 5 0 0 70 17 220
2014 PC-02 32 34 20 11 4 0 0 65 15 101
2014 PC-03 38 39 3 11 10 0 0 76 21 72
2014 PC-04 38 28 10 24 0 0 0 66 24 29
2011 PC 31 37 13 14 4 1 1 69 18 287
2011 PC-01 39 26 13 22 0 0 0 65 22 23
2011 PC-02 33 36 14 11 5 1 1 70 16 132
2011 PC-03 28 40 8 20 1 1 1 70 22 88
2011 PC-04 28 38 22 6 3 3 0 68 10 32
2008 PC 27 40 12 12 7 0 0 68 19 273
2008 PC-01 39 39 11 6 6 0 0 78 11 18
2008 PC-02 33 37 13 10 7 1 0 70 18 126
2008 PC-03 25 41 14 15 3 0 1 67 19 71
2008 PC-04 14 51 5 14 16 0 0 65 30 37
2008 PC-05 21 50 14 7 7 0 0 71 14 14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 4 43 32 6 4 4 6 52 12 47
2018 PC-03 7 36 21 14 14 0 7 46 31 14
2018 PC-04 5 42 32 5 0 5 11 56 6 19
2017 PC 18 38 11 13 4 2 13 66 21 45
2017 PC-03 25 38 0 13 6 0 19 77 23 16
2017 PC-04 17 23 17 21 6 6 11 47 32 18
2014 PC 14 45 22 7 0 2 10 68 8 42
2014 PC-03 12 35 29 12 0 0 12 53 13 17
2014 PC-04 16 47 23 7 0 8 0 67 7 13

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 47 14 13 4 1 0 68 18 203
2018 PC-02 22 42 15 19 1 1 0 65 20 86
2018 PC-03 21 50 13 6 8 2 0 72 15 62
2018 PC-04 21 50 15 6 9 0 0 71 15 34
2017 PC 23 46 16 9 5 0 0 70 14 212
2017 PC-02 25 42 19 8 5 0 1 68 13 85
2017 PC-03 22 50 13 11 4 0 0 72 15 76
2017 PC-04 21 42 17 10 10 0 0 62 20 29
2014 PC 21 42 16 13 7 0 0 63 20 219
2014 PC-02 20 45 17 13 4 0 1 66 17 100
2014 PC-03 22 36 18 14 10 0 0 58 24 72
2014 PC-04 21 42 6 17 14 0 0 62 31 29
2011 PC 24 43 16 10 3 1 3 70 13 286
2011 PC-01 36 36 9 9 5 0 5 76 14 22
2011 PC-02 23 42 17 11 5 1 2 67 16 132
2011 PC-03 25 47 15 10 1 1 1 73 12 88
2011 PC-04 25 41 19 6 3 3 3 70 10 32
2008 PC 26 41 18 10 5 0 0 67 15 274
2008 PC-01 28 39 17 11 6 0 0 67 17 18
2008 PC-02 25 40 13 13 7 0 1 66 20 126
2008 PC-03 24 46 23 6 1 0 0 70 7 71
2008 PC-04 34 34 16 8 8 0 0 68 16 38
2008 PC-05 21 43 36 0 0 0 0 64 0 14

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 40 43 8 7 2 0 0 83 9 201
2018 PC-02 40 34 11 13 2 0 0 74 15 85
2018 PC-03 41 48 8 2 2 0 0 89 3 61
2018 PC-04 44 47 3 6 0 0 0 91 6 34
2017 PC 50 38 7 4 2 0 0 87 6 213
2017 PC-02 44 42 6 6 2 0 0 86 8 86
2017 PC-03 58 28 8 5 1 0 0 85 7 76
2017 PC-04 65 28 7 0 0 0 0 93 0 29
2014 PC 40 39 11 8 1 0 0 80 9 220
2014 PC-02 37 46 10 6 2 0 0 82 8 101
2014 PC-03 43 33 10 13 1 0 0 76 14 72
2014 PC-04 52 34 10 3 0 0 0 86 3 29
2011 PC 46 35 8 8 3 0 0 81 10 287
2011 PC-01 48 39 13 0 0 0 0 87 0 23
2011 PC-02 45 32 9 11 3 0 0 77 14 132
2011 PC-03 48 38 7 5 2 1 0 86 7 88
2011 PC-04 50 31 9 6 3 0 0 81 9 32
2008 PC 42 42 7 7 3 0 0 84 10 273
2008 PC-01 39 44 17 0 0 0 0 83 0 18
2008 PC-02 41 45 6 6 2 0 0 87 8 126
2008 PC-03 45 41 6 7 1 0 0 86 8 71
2008 PC-04 54 27 3 8 8 0 0 81 16 37
2008 PC-05 21 36 14 21 7 0 0 57 29 14

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 45 41 5 6 2 0 0 86 9 201
2018 PC-02 44 35 7 9 5 0 0 79 14 85
2018 PC-03 43 46 7 5 0 0 0 89 5 61
2018 PC-04 56 38 0 6 0 0 0 94 6 34
2017 PC 53 36 4 5 2 0 0 89 7 212
2017 PC-02 51 35 4 6 4 1 0 87 10 85
2017 PC-03 55 34 4 5 1 0 0 89 7 76
2017 PC-04 65 28 3 3 0 0 0 93 3 29
2014 PC 44 37 9 8 3 0 0 80 10 220
2014 PC-02 41 40 9 9 2 0 0 80 11 101
2014 PC-03 47 32 8 8 4 0 0 79 13 72
2014 PC-04 45 42 10 3 0 0 0 87 3 29
2011 PC 42 43 7 6 3 0 0 85 8 286
2011 PC-01 36 50 5 9 0 0 0 86 9 22
2011 PC-02 41 41 9 4 5 0 0 82 9 132
2011 PC-03 45 43 3 7 0 1 0 90 7 88
2011 PC-04 44 41 6 6 3 0 0 84 9 32
2008 PC 40 48 6 5 1 0 0 88 5 273
2008 PC-01 44 50 6 0 0 0 0 94 0 18
2008 PC-02 40 46 9 6 0 0 0 86 6 125
2008 PC-03 39 56 3 1 0 0 0 96 1 71
2008 PC-04 55 32 5 5 3 0 0 87 8 38
2008 PC-05 7 57 7 21 7 0 0 64 29 14

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 27 22 23 14 1 0 39 38 201
2018 PC-02 15 30 16 20 17 1 0 46 38 86
2018 PC-03 8 18 26 31 13 2 2 27 46 61
2018 PC-04 6 39 18 24 12 0 0 45 36 33
2017 PC 9 33 18 17 17 4 0 45 37 212
2017 PC-02 11 24 15 22 19 8 1 38 45 85
2017 PC-03 9 43 13 17 16 1 0 53 33 76
2017 PC-04 7 42 17 10 21 3 0 50 32 29
2014 PC 10 33 15 23 17 1 0 44 41 220
2014 PC-02 9 32 13 25 20 2 0 41 46 101
2014 PC-03 13 31 15 24 17 1 0 44 41 72
2014 PC-04 14 34 21 21 10 0 0 48 31 29
2011 PC 15 38 14 15 14 3 1 55 31 286
2011 PC-01 18 32 9 9 18 5 9 58 32 22
2011 PC-02 13 38 11 17 17 5 0 53 35 132
2011 PC-03 16 38 17 17 9 3 0 55 27 88
2011 PC-04 22 38 19 6 16 0 0 59 22 32
2008 PC 14 35 20 16 14 1 0 49 31 273
2008 PC-01 11 50 17 6 17 0 0 61 22 18
2008 PC-02 13 29 20 21 16 1 1 43 37 126
2008 PC-03 14 42 15 17 11 0 0 56 28 71
2008 PC-04 19 35 24 5 14 3 0 56 19 37
2008 PC-05 7 29 36 7 21 0 0 36 29 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 23 13 23 30 1 1 32 54 203
2018 PC-02 12 22 13 19 35 0 0 34 53 86
2018 PC-03 5 16 13 31 34 2 0 21 66 62
2018 PC-04 6 32 15 18 24 3 3 41 44 34
2017 PC 6 22 10 26 32 3 2 29 60 212
2017 PC-02 7 12 7 27 42 4 1 20 73 85
2017 PC-03 5 28 9 29 26 3 0 34 57 76
2017 PC-04 3 28 24 17 17 3 7 35 38 29
2014 PC 7 15 14 18 42 2 3 23 63 220
2014 PC-02 6 7 10 22 53 1 2 13 77 101
2014 PC-03 8 17 14 17 42 1 1 26 60 72
2014 PC-04 10 24 24 10 17 3 10 40 32 29
2011 PC 9 12 14 26 34 3 2 22 63 286
2011 PC-01 9 18 14 23 36 0 0 27 59 22
2011 PC-02 6 7 13 30 40 3 2 13 73 132
2011 PC-03 9 17 19 22 28 3 1 27 52 88
2011 PC-04 19 16 9 16 38 0 3 35 55 32
2008 PC 9 23 13 26 26 1 1 33 54 273
2008 PC-01 11 22 22 28 11 6 0 35 41 18
2008 PC-02 9 15 14 25 34 2 1 25 61 125
2008 PC-03 4 38 11 31 13 0 3 43 45 71
2008 PC-04 13 24 13 26 21 3 0 38 49 38
2008 PC-05 14 14 0 14 57 0 0 29 71 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 27 44 10 14 6 0 0 70 20 202
2018 PC-02 26 42 13 12 8 0 0 67 20 86
2018 PC-03 26 48 6 16 3 0 0 74 19 62
2018 PC-04 30 39 6 18 6 0 0 70 24 33
2017 PC 31 42 10 12 5 0 0 73 18 210
2017 PC-02 26 42 13 11 8 0 0 68 19 84
2017 PC-03 35 36 11 16 3 0 0 71 19 75
2017 PC-04 38 41 3 14 3 0 0 79 17 29
2014 PC 16 47 14 15 8 0 0 63 23 219
2014 PC-02 16 41 18 17 8 0 0 57 25 100
2014 PC-03 17 53 11 10 10 0 0 69 19 72
2014 PC-04 10 59 7 14 10 0 0 69 24 29
2011 PC 25 43 16 9 6 1 0 69 15 287
2011 PC-01 30 39 13 17 0 0 0 70 17 23
2011 PC-02 23 45 17 8 6 1 1 69 14 132
2011 PC-03 28 42 13 11 6 0 0 70 17 88
2011 PC-04 28 34 16 6 13 3 0 65 19 32

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 34 38 12 12 4 0 0 72 16 201
2018 PC-02 35 42 9 9 4 0 0 78 13 85
2018 PC-03 29 35 16 13 6 0 0 65 19 62
2018 PC-04 38 29 9 21 3 0 0 68 24 34
2017 PC 40 37 10 9 5 0 0 77 13 212
2017 PC-02 35 42 8 9 5 0 0 78 14 85
2017 PC-03 41 32 12 9 7 0 0 72 16 76
2017 PC-04 52 34 0 10 3 0 0 86 14 29
2014 PC 26 39 11 16 8 0 0 65 24 219
2014 PC-02 27 40 10 16 7 0 0 67 23 100
2014 PC-03 26 35 15 15 8 0 0 61 24 72
2014 PC-04 24 38 7 21 10 0 0 62 31 29

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 37 23 12 6 1 0 58 19 202
2018 PC-02 27 35 21 12 5 0 1 62 16 86
2018 PC-03 20 33 25 13 10 0 0 52 23 61
2018 PC-04 15 38 21 21 6 0 0 53 26 34
2017 PC 26 38 15 15 5 0 1 65 20 212
2017 PC-02 25 35 19 15 5 1 0 61 20 85
2017 PC-03 22 41 15 13 7 0 3 65 20 76
2017 PC-04 42 34 3 17 3 0 0 76 21 29
2014 PC 21 33 21 15 7 2 1 56 22 219
2014 PC-02 23 29 25 15 6 2 0 53 21 100
2014 PC-03 19 43 11 18 6 3 0 64 24 72
2014 PC-04 21 24 27 10 17 0 0 45 28 29
2011 PC 23 44 15 11 2 2 2 71 13 286
2011 PC-01 39 35 9 4 0 9 4 85 5 23
2011 PC-02 21 49 16 8 2 1 2 73 11 132
2011 PC-03 21 43 17 14 1 2 2 66 16 87
2011 PC-04 28 31 13 22 3 0 3 61 26 32

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 39 20 15 6 6 0 56 23 203
2018 PC-02 15 38 22 13 6 6 0 57 20 86
2018 PC-03 8 39 18 24 6 5 0 49 32 62
2018 PC-04 18 41 15 12 9 6 0 63 22 34
2017 PC 13 42 20 14 4 8 0 59 19 213
2017 PC-02 13 44 14 17 2 9 0 63 22 86
2017 PC-03 10 38 25 15 7 5 0 51 22 76
2017 PC-04 21 42 14 10 7 7 0 67 18 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 46 33 8 8 5 0 0 78 13 202
2018 PC-02 50 35 6 7 2 0 0 85 9 86
2018 PC-03 49 25 11 8 7 0 0 74 15 61
2018 PC-04 29 47 9 9 6 0 0 76 15 34
2017 PC 48 32 7 8 5 0 0 80 13 212
2017 PC-02 48 29 7 9 6 0 0 78 15 85
2017 PC-03 51 30 8 4 7 0 0 82 11 76
2017 PC-04 31 42 3 17 3 0 3 76 21 29
2014 PC 39 33 17 6 3 1 0 73 10 220
2014 PC-02 37 34 20 6 1 1 1 73 7 101
2014 PC-03 40 32 15 8 4 0 0 72 13 72
2014 PC-04 42 28 13 3 10 3 0 72 14 29
2011 PC 41 36 12 8 3 0 0 77 12 286
2011 PC-01 48 26 17 9 0 0 0 74 9 23
2011 PC-02 46 35 8 7 4 0 0 81 11 132
2011 PC-03 40 36 14 8 2 0 0 76 10 87
2011 PC-04 22 47 9 19 3 0 0 69 22 32

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 40 19 9 5 0 1 66 14 203
2018 PC-02 36 38 15 5 5 0 1 75 9 86
2018 PC-03 23 44 16 13 5 0 0 66 18 62
2018 PC-04 12 29 38 9 9 0 3 42 18 34
2017 PC 27 43 18 7 4 0 1 71 11 213
2017 PC-02 29 42 20 5 3 0 1 72 8 86
2017 PC-03 30 42 16 5 5 0 1 73 11 76
2017 PC-04 10 38 28 17 6 0 0 49 24 29
2014 PC 23 45 15 9 7 0 0 68 16 220
2014 PC-02 29 42 15 10 5 0 0 70 15 101
2014 PC-03 22 43 21 6 7 0 1 66 13 72
2014 PC-04 3 59 7 17 14 0 0 62 31 29
2011 PC 20 48 17 9 5 0 0 68 14 287
2011 PC-01 26 57 9 9 0 0 0 83 9 23
2011 PC-02 26 52 14 5 2 0 1 79 7 132
2011 PC-03 14 48 20 7 10 1 0 62 17 88
2011 PC-04 9 34 22 25 9 0 0 44 34 32
2008 PC 16 44 19 13 5 0 2 61 19 273
2008 PC-01 44 28 22 6 0 0 0 72 6 18
2008 PC-02 14 52 18 10 3 1 2 67 14 126
2008 PC-03 18 35 18 18 7 0 3 55 26 71
2008 PC-04 11 43 22 8 14 0 3 56 22 37
2008 PC-05 7 50 7 29 7 0 0 57 36 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PC 22 44 35 202
2018 PC-02 9 47 44 86
2018 PC-03 23 47 31 62
2018 PC-04 55 27 18 33
2017 PC 18 48 34 213
2017 PC-02 9 47 44 86
2017 PC-03 22 58 20 76
2017 PC-04 27 42 31 29
2014 PC 17 50 34 220
2014 PC-02 11 49 40 101
2014 PC-03 19 53 28 72
2014 PC-04 24 45 31 29
2011 PC 20 46 34 287
2011 PC-01 35 35 30 23
2011 PC-02 14 47 39 132
2011 PC-03 23 48 30 88
2011 PC-04 25 41 34 32

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PC 23 20 25 7 16 9 44
2018 PC-03 7 7 43 7 29 7 14
2018 PC-04 28 28 11 11 11 11 18
2017 PC 19 13 31 8 23 5 38
2017 PC-03 12 12 42 12 17 6 17
2014 PC 14 24 30 14 9999 19 37
2014 PC-02 9 9 36 18 9999 27 11
2014 PC-03 7 36 36 14 9999 7 14
2011 PC 16 28 26 9 9999 22 58
2011 PC-02 5 16 42 5 9999 32 19
2011 PC-03 20 40 10 10 9999 20 20
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 48 8 6 2 0 0 84 8 203
2018 PC-02 37 47 7 7 1 1 0 85 8 86
2018 PC-03 27 60 10 2 2 0 0 87 3 62
2018 PC-04 44 38 3 12 3 0 0 82 15 34
2017 PC 41 41 9 6 3 0 0 82 9 212
2017 PC-02 38 44 7 8 2 1 0 82 11 85
2017 PC-03 45 38 11 5 1 0 0 83 7 76
2017 PC-04 59 31 3 0 7 0 0 90 7 29
2014 PC 33 44 15 6 2 0 0 77 9 220
2014 PC-02 27 45 19 9 0 0 0 72 9 101
2014 PC-03 36 43 11 4 6 0 0 79 10 72
2014 PC-04 45 38 7 7 3 0 0 83 10 29
2011 PC 33 45 12 7 2 2 0 79 9 287
2011 PC-01 35 43 13 9 0 0 0 78 9 23
2011 PC-02 26 50 11 9 2 2 0 78 12 132
2011 PC-03 38 40 15 6 1 1 0 78 7 88
2011 PC-04 47 34 9 6 3 0 0 81 9 32
2008 PC 37 42 9 7 4 0 0 80 11 274
2008 PC-01 28 50 11 6 6 0 0 78 11 18
2008 PC-02 37 44 10 8 2 0 0 80 10 126
2008 PC-03 44 38 8 4 6 0 0 82 10 71
2008 PC-04 39 34 11 5 11 0 0 74 16 38
2008 PC-05 14 64 0 14 7 0 0 79 21 14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 46 18 16 5 2 0 60 22 203
2018 PC-02 16 47 15 15 3 3 0 65 19 86
2018 PC-03 8 48 18 18 6 2 0 57 25 62
2018 PC-04 15 41 21 12 12 0 0 56 24 34
2017 PC 16 41 21 15 5 2 0 58 21 212
2017 PC-02 12 46 15 18 7 2 0 59 25 85
2017 PC-03 20 34 24 16 5 1 0 55 21 76
2017 PC-04 21 37 21 14 3 3 0 60 18 29
2014 PC 15 47 19 12 5 1 0 64 18 220
2014 PC-02 13 49 16 16 5 1 0 63 21 101
2014 PC-03 11 47 24 11 4 1 1 60 16 72
2014 PC-04 28 41 14 7 10 0 0 69 17 29
2011 PC 12 45 18 14 8 3 0 59 23 285
2011 PC-01 17 57 13 13 0 0 0 74 13 23
2011 PC-02 9 42 25 11 9 4 0 53 21 130
2011 PC-03 14 44 14 17 7 5 0 61 25 88
2011 PC-04 9 56 6 13 16 0 0 66 28 32

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 23 43 19 6 0 1 25 31 201
2018 PC-02 8 13 42 24 10 1 1 36 21 86
2018 PC-03 5 37 40 15 2 0 2 16 43 62
2018 PC-04 12 21 47 15 6 0 0 21 32 34
2017 PC 11 18 42 21 7 1 1 28 30 213
2017 PC-02 10 13 42 21 9 2 2 32 24 86
2017 PC-03 12 22 37 22 7 0 0 29 34 76
2017 PC-04 10 24 48 14 3 0 0 17 35 29
2014 PC 7 27 40 17 5 0 2 23 36 219
2014 PC-02 7 24 33 24 8 1 4 33 32 101
2014 PC-03 10 31 49 7 1 0 1 9 41 71
2014 PC-04 7 28 38 24 3 0 0 27 35 29
2011 PC 12 29 35 16 4 1 2 21 43 286
2011 PC-01 9 13 52 4 17 0 4 23 23 23
2011 PC-02 12 27 34 18 5 1 3 24 41 131
2011 PC-03 15 34 34 14 0 1 2 14 51 88
2011 PC-04 6 41 31 19 3 0 0 22 47 32
2008 PC 8 28 43 15 3 1 1 19 37 274
2008 PC-01 0 22 50 11 0 6 11 13 27 18
2008 PC-02 10 25 39 20 5 1 1 25 35 126
2008 PC-03 7 32 45 11 4 0 0 15 39 71
2008 PC-04 13 32 45 11 0 0 0 11 45 38
2008 PC-05 7 29 57 7 0 0 0 7 36 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 22 33 25 9 0 1 35 32 202
2018 PC-02 8 19 30 28 14 0 1 42 27 86
2018 PC-03 11 29 32 18 8 0 2 26 41 62
2018 PC-04 3 26 29 32 3 3 3 38 31 34
2017 PC 10 22 26 24 14 2 2 39 33 213
2017 PC-02 13 19 23 26 15 2 2 43 33 86
2017 PC-03 8 25 24 27 15 0 1 43 33 76
2017 PC-04 3 31 24 21 14 3 3 37 37 29
2014 PC 10 23 33 21 8 1 4 31 35 219
2014 PC-02 12 21 30 21 8 2 7 32 36 101
2014 PC-03 10 21 44 17 6 1 1 23 32 71
2014 PC-04 10 35 21 24 10 0 0 34 45 29
2011 PC 13 23 32 19 7 1 4 28 38 286
2011 PC-01 9 26 26 22 13 0 4 36 36 23
2011 PC-02 13 24 30 19 9 2 4 30 39 131
2011 PC-03 13 24 33 22 3 1 5 27 39 88
2011 PC-04 16 22 38 16 9 0 0 25 38 32
2008 PC 13 25 29 20 8 3 2 30 40 274
2008 PC-01 0 17 56 11 0 6 11 13 20 18
2008 PC-02 13 21 26 21 12 5 2 36 36 126
2008 PC-03 17 31 25 18 7 1 0 26 49 71
2008 PC-04 13 26 26 29 5 0 0 34 39 38
2008 PC-05 14 43 36 7 0 0 0 7 57 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 24 29 30 14 4 0 1 18 53 200
2018 PC-02 18 22 29 25 6 0 0 31 40 85
2018 PC-03 39 26 27 6 0 0 2 7 66 62
2018 PC-04 12 56 26 3 3 0 0 6 68 34
2017 PC 30 26 27 11 4 1 1 16 57 213
2017 PC-02 26 23 28 14 6 2 1 20 51 86
2017 PC-03 30 24 30 13 1 0 1 15 55 76
2017 PC-04 35 35 20 3 7 0 0 10 69 29
2014 PC 34 24 25 10 1 2 3 12 62 220
2014 PC-02 29 26 22 10 2 5 7 14 62 101
2014 PC-03 46 24 22 7 1 0 0 8 69 72
2014 PC-04 35 17 34 14 0 0 0 14 52 29
2011 PC 18 30 30 12 5 2 4 17 51 286
2011 PC-01 0 35 43 4 13 4 0 18 36 23
2011 PC-02 15 27 29 15 6 2 6 23 45 131
2011 PC-03 26 31 30 8 2 1 2 11 59 88
2011 PC-04 25 34 31 9 0 0 0 9 59 32
2008 PC 22 28 27 12 4 3 3 18 54 273
2008 PC-01 11 17 17 17 11 17 11 38 38 18
2008 PC-02 20 22 29 15 6 4 4 22 46 126
2008 PC-03 21 35 32 6 4 0 1 10 57 71
2008 PC-04 35 38 19 8 0 0 0 8 73 37
2008 PC-05 21 36 14 29 0 0 0 29 57 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 6 21 32 30 8 0 2 39 28 201
2018 PC-02 5 14 30 37 13 0 1 51 19 86
2018 PC-03 10 18 32 31 5 2 3 37 29 62
2018 PC-04 3 42 36 15 3 0 0 18 45 33
2017 PC 9 15 35 32 9 0 0 41 24 212
2017 PC-02 7 5 30 43 13 1 1 57 12 86
2017 PC-03 5 17 41 30 7 0 0 37 22 76
2017 PC-04 21 25 36 11 7 0 0 18 46 28
2014 PC 6 21 37 25 8 0 3 34 27 218
2014 PC-02 7 18 33 25 11 1 5 38 26 100
2014 PC-03 6 24 38 25 4 0 3 30 30 71
2014 PC-04 3 21 48 24 3 0 0 28 24 29
2011 PC 6 15 38 28 10 0 3 40 21 286
2011 PC-01 0 9 43 26 22 0 0 48 9 23
2011 PC-02 5 8 31 37 14 1 5 54 14 131
2011 PC-03 8 18 42 20 8 0 3 29 27 88
2011 PC-04 9 25 44 19 0 0 3 19 35 32
2008 PC 7 13 36 31 10 1 2 42 21 272
2008 PC-01 0 11 17 33 22 6 11 67 13 18
2008 PC-02 3 10 32 42 11 2 1 54 13 125
2008 PC-03 10 14 44 21 8 0 3 30 25 71
2008 PC-04 14 16 41 24 5 0 0 30 30 37
2008 PC-05 21 29 43 7 0 0 0 7 50 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 19 28 32 12 4 0 3 17 49 201
2018 PC-02 16 23 37 13 8 0 2 21 40 86
2018 PC-03 21 31 31 15 2 0 2 16 52 62
2018 PC-04 19 34 31 3 3 3 6 7 59 32
2017 PC 27 23 26 14 8 0 3 22 51 213
2017 PC-02 28 16 27 17 9 0 2 27 45 86
2017 PC-03 30 22 26 13 5 0 3 19 54 76
2017 PC-04 17 38 24 7 7 0 7 15 59 29
2014 PC 24 28 32 8 4 1 3 12 54 220
2014 PC-02 24 26 29 9 6 1 6 16 53 101
2014 PC-03 22 35 38 3 1 1 0 4 58 72
2014 PC-04 31 24 28 17 0 0 0 17 55 29
2011 PC 16 31 29 11 6 2 5 18 51 286
2011 PC-01 4 22 30 13 22 4 4 38 29 23
2011 PC-02 11 31 30 15 7 2 5 23 45 131
2011 PC-03 22 34 27 8 1 3 5 10 60 88
2011 PC-04 34 31 22 6 3 0 3 10 68 32
2008 PC 18 23 32 15 5 3 3 22 44 274
2008 PC-01 6 22 22 22 6 11 11 36 36 18
2008 PC-02 15 21 31 19 7 4 2 28 39 126
2008 PC-03 18 28 35 11 4 1 1 16 48 71
2008 PC-04 32 21 34 8 3 0 3 11 54 38
2008 PC-05 14 29 36 14 0 0 7 15 46 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 7 15 28 32 13 2 2 47 24 202
2018 PC-02 3 15 22 38 15 5 1 57 20 86
2018 PC-03 10 21 32 24 11 0 2 36 31 62
2018 PC-04 9 6 35 32 12 0 6 47 16 34
2017 PC 10 13 21 31 16 2 6 52 25 213
2017 PC-02 9 8 20 37 17 3 5 59 19 86
2017 PC-03 11 16 22 25 20 0 7 48 28 76
2017 PC-04 14 20 21 24 10 0 10 39 38 29
2014 PC 5 16 25 32 15 2 6 51 22 219
2014 PC-02 3 14 22 30 22 1 9 57 19 101
2014 PC-03 8 20 24 34 8 1 4 45 30 71
2014 PC-04 3 21 20 35 14 0 7 52 26 29
2011 PC 5 16 29 23 16 1 10 44 23 286
2011 PC-01 4 17 22 26 17 4 9 50 25 23
2011 PC-02 2 13 24 26 23 2 11 56 17 131
2011 PC-03 8 15 39 18 9 1 10 31 26 88
2011 PC-04 6 25 34 19 13 0 3 32 32 32
2008 PC 8 14 27 30 12 3 5 46 24 273
2008 PC-01 6 11 28 28 11 6 11 47 20 18
2008 PC-02 7 13 21 34 16 5 5 55 22 126
2008 PC-03 7 15 30 31 10 0 7 44 24 71
2008 PC-04 16 19 38 16 11 0 0 27 35 37
2008 PC-05 7 7 43 36 0 0 7 38 15 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 28 35 9 4 2 1 13 51 202
2018 PC-02 19 22 36 10 7 3 2 19 43 86
2018 PC-03 23 34 32 6 2 2 2 8 58 62
2018 PC-04 21 32 32 12 3 0 0 15 53 34
2017 PC 22 32 24 15 2 2 3 18 57 213
2017 PC-02 15 33 26 20 2 2 2 23 50 86
2017 PC-03 26 22 32 13 1 1 4 15 52 76
2017 PC-04 31 44 10 7 3 0 3 11 78 29
2014 PC 24 30 26 9 4 2 5 13 58 220
2014 PC-02 23 26 27 7 5 4 9 14 56 101
2014 PC-03 24 43 21 6 3 1 3 9 70 72
2014 PC-04 31 17 31 21 0 0 0 21 48 29

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 32 11 16 6 0 1 67 22 200
2018 PC-02 34 32 9 15 8 0 1 67 24 85
2018 PC-03 25 40 15 13 5 0 2 66 19 60
2018 PC-04 38 26 9 21 6 0 0 65 26 34
2017 PC 39 33 9 14 5 0 0 72 19 213
2017 PC-02 41 22 12 16 8 0 1 64 25 86
2017 PC-03 37 39 8 12 4 0 0 76 16 76
2017 PC-04 35 38 10 14 0 3 0 76 14 29
2014 PC 38 35 8 11 7 1 0 74 18 220
2014 PC-02 37 34 9 13 6 1 0 72 19 101
2014 PC-03 36 35 10 11 8 0 0 71 19 72
2014 PC-04 38 41 3 3 7 7 0 85 11 29

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 39 7 7 2 0 1 84 9 201
2018 PC-02 51 30 8 7 2 0 1 82 9 86
2018 PC-03 38 43 8 5 3 0 2 83 8 60
2018 PC-04 29 53 3 15 0 0 0 82 15 34
2017 PC 46 38 7 8 1 0 0 83 9 213
2017 PC-02 44 37 5 13 1 0 0 81 14 86
2017 PC-03 45 41 9 5 0 0 0 85 5 76
2017 PC-04 45 31 10 10 3 0 0 76 14 29
2014 PC 45 38 10 6 1 0 0 84 7 220
2014 PC-02 44 39 10 7 0 0 0 83 7 101
2014 PC-03 47 36 10 6 1 0 0 83 7 72
2014 PC-04 48 42 3 7 0 0 0 90 7 29

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 42 41 7 6 2 0 0 84 9 201
2018 PC-02 44 40 6 7 3 0 0 84 10 86
2018 PC-03 40 42 10 3 3 0 2 83 7 60
2018 PC-04 41 41 9 9 0 0 0 82 9 34

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 41 15 4 3 3 0 77 7 203
2018 PC-02 33 36 22 2 1 6 0 73 4 86
2018 PC-03 32 45 8 5 6 3 0 80 12 62
2018 PC-04 38 44 12 6 0 0 0 82 6 34
2017 PC 30 41 15 4 2 8 0 77 7 213
2017 PC-02 31 40 12 5 2 9 1 79 8 86
2017 PC-03 22 45 20 5 1 7 0 72 7 76
2017 PC-04 35 35 24 0 3 3 0 72 4 29
2014 PC 40 32 13 2 2 9 1 81 5 220
2014 PC-02 39 27 15 3 3 13 1 76 7 101
2014 PC-03 39 39 14 0 1 6 1 84 1 72
2014 PC-04 49 28 7 7 0 10 0 85 8 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 43 12 5 2 2 0 80 8 202
2018 PC-02 40 43 10 5 0 2 0 85 5 86
2018 PC-03 32 44 13 6 5 0 0 76 11 62
2018 PC-04 35 35 18 6 3 3 0 73 9 34
2017 PC 35 42 13 5 1 5 0 81 6 213
2017 PC-02 33 42 12 5 0 9 0 82 5 86
2017 PC-03 35 44 12 5 1 3 0 81 7 76
2017 PC-04 35 35 20 7 3 0 0 69 10 29
2014 PC 37 40 13 3 2 4 0 81 6 219
2014 PC-02 38 42 11 5 1 4 0 82 6 101
2014 PC-03 35 36 18 1 4 4 1 75 6 72
2014 PC-04 46 32 11 4 4 4 0 81 7 28
2011 PC 28 46 12 5 3 5 1 79 9 287
2011 PC-01 35 43 9 9 0 0 4 82 9 23
2011 PC-02 30 43 10 7 2 8 0 80 10 132
2011 PC-03 25 53 11 2 3 3 1 82 6 88
2011 PC-04 25 38 25 6 6 0 0 63 13 32

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 42 35 12 5 4 0 0 78 10 203
2018 PC-02 50 31 10 5 3 0 0 81 8 86
2018 PC-03 34 34 16 10 5 0 2 69 15 62
2018 PC-04 41 38 12 3 6 0 0 79 9 34
2017 PC 37 39 15 5 3 1 0 77 8 213
2017 PC-02 38 34 19 5 5 0 0 72 9 86
2017 PC-03 38 41 13 8 0 0 0 79 8 76
2017 PC-04 31 51 10 0 7 0 0 83 7 29
2014 PC 39 37 15 6 2 1 0 77 8 220
2014 PC-02 37 35 19 5 2 2 0 74 7 101
2014 PC-03 36 38 17 8 0 1 0 75 8 72
2014 PC-04 42 38 3 7 10 0 0 79 17 29
2011 PC 34 40 15 6 4 1 1 75 9 285
2011 PC-01 48 30 22 0 0 0 0 78 0 23
2011 PC-02 33 38 18 8 4 0 0 71 11 131
2011 PC-03 34 43 13 5 3 1 1 79 8 88
2011 PC-04 29 48 10 6 6 0 0 77 13 31
2008 PC 28 39 18 9 5 1 0 68 14 274
2008 PC-01 33 33 28 6 0 0 0 67 6 18
2008 PC-02 30 36 17 10 5 2 0 67 15 126
2008 PC-03 27 46 15 7 1 3 0 75 9 71
2008 PC-04 21 42 18 5 13 0 0 63 18 38
2008 PC-05 36 36 14 7 7 0 0 71 14 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 19 32 21 11 8 7 2 56 21 201
2018 PC-02 23 27 14 8 12 14 2 60 24 86
2018 PC-03 8 37 28 17 5 3 2 47 23 60
2018 PC-04 24 35 21 9 9 0 3 61 18 34
2017 PC 25 26 17 10 9 7 6 59 21 212
2017 PC-02 30 20 16 6 13 7 8 59 22 86
2017 PC-03 21 37 17 9 7 7 3 64 17 76
2017 PC-04 17 24 10 24 3 10 10 53 35 29
2014 PC 30 30 15 10 4 8 4 68 15 220
2014 PC-02 28 23 21 12 3 10 4 58 17 101
2014 PC-03 29 35 10 8 7 7 4 72 17 72
2014 PC-04 35 31 14 7 0 10 3 76 8 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 39 16 11 5 5 0 65 17 202
2018 PC-02 30 36 15 10 5 3 0 69 16 86
2018 PC-03 15 48 13 8 8 7 2 68 18 61
2018 PC-04 24 41 18 18 0 0 0 65 18 34
2017 PC 24 40 15 14 3 5 0 66 18 212
2017 PC-02 21 38 12 16 5 8 0 64 23 85
2017 PC-03 21 45 18 12 3 1 0 67 14 76
2017 PC-04 31 42 14 10 3 0 0 73 13 29
2014 PC 29 42 11 11 3 3 0 74 15 220
2014 PC-02 30 38 14 13 3 2 1 69 16 101
2014 PC-03 25 43 13 11 6 3 0 70 17 72
2014 PC-04 35 41 7 10 0 7 0 81 11 29
2011 PC 24 43 11 10 5 5 1 72 17 285
2011 PC-01 35 17 13 13 9 9 4 60 25 23
2011 PC-02 19 42 12 14 6 5 2 66 21 130
2011 PC-03 26 47 11 7 3 6 0 77 11 88
2011 PC-04 25 53 9 3 6 3 0 81 10 32
2008 PC 22 38 15 12 6 5 1 65 19 273
2008 PC-01 28 44 22 6 0 0 0 72 6 18
2008 PC-02 22 36 14 14 6 7 0 62 22 125
2008 PC-03 14 46 17 11 4 4 3 65 17 71
2008 PC-04 29 32 13 8 13 5 0 64 22 38
2008 PC-05 43 36 7 0 7 0 7 85 8 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 39 22 9 4 3 0 64 13 203
2018 PC-02 33 35 15 7 5 6 0 72 12 86
2018 PC-03 15 45 23 10 6 2 0 61 16 62
2018 PC-04 18 35 32 12 0 3 0 55 12 34

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 24 19 17 11 14 2 44 33 203
2018 PC-02 19 24 16 15 6 17 2 54 26 86
2018 PC-03 6 26 21 18 13 15 2 38 37 62
2018 PC-04 9 24 18 21 15 12 3 38 41 34
2017 PC 10 27 14 16 14 17 2 46 37 211
2017 PC-02 13 21 11 15 13 24 4 47 39 85
2017 PC-03 3 36 13 18 12 17 1 47 37 76
2017 PC-04 14 21 17 17 24 7 0 37 44 29
2014 PC 10 22 23 18 11 15 1 39 34 220
2014 PC-02 12 19 26 12 15 15 2 37 32 101
2014 PC-03 6 26 25 28 3 11 1 37 35 72
2014 PC-04 10 17 14 10 21 27 0 38 43 29
2011 PC 11 22 17 20 12 17 1 41 38 287
2011 PC-01 17 22 17 9 13 17 4 50 28 23
2011 PC-02 11 24 21 20 10 14 0 41 34 132
2011 PC-03 7 20 14 24 13 20 2 35 47 88
2011 PC-04 16 19 13 19 19 16 0 41 44 32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 14 86 203
2018 PC-02 13 87 86
2018 PC-03 11 89 62
2018 PC-04 29 71 34

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PC 62 29
2018 PC-02 55 11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PC 62 29

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PC 0 29
2018 PC-02 0 11
2018 PC-04 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PC 0 29
2018 PC-02 0 11
2018 PC-04 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 PC 28 29

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 PC 24 29

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PC 59 29
2018 PC-02 55 11

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PC 52 29
2018 PC-02 55 11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 PC 28 29

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PC 52 29
2018 PC-02 55 11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 PC 17 29

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PC 0 29
2018 PC-02 0 11
2018 PC-04 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PC 38 29
2018 PC-04 50 10

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PC 62 29

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 PC 28 29

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 PC 17 29

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PC 17 29
2018 PC-02 0 11

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 PC 18 28

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 PC 25 28

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 PC 21 28

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PC 36 28

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PC 43 28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 6 20 20 6 7 35 5 44 22 202
2018 PC-02 5 19 19 2 9 43 3 43 22 86
2018 PC-03 5 23 26 3 5 30 8 45 13 61
2018 PC-04 6 24 9 21 12 24 6 42 46 34
2017 PC 7 18 14 8 7 41 5 47 28 212
2017 PC-02 5 14 14 7 9 48 3 38 33 86
2017 PC-03 9 17 11 9 7 39 8 50 30 75
2017 PC-04 10 24 24 10 7 24 0 46 23 29
2014 PC 9 17 16 6 2 38 10 51 17 220
2014 PC-02 7 10 15 6 3 51 9 41 22 101
2014 PC-03 6 28 19 7 1 29 10 55 14 72
2014 PC-04 14 10 14 7 3 31 21 50 21 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 36 22 7 3 8 0 65 11 203
2018 PC-02 23 34 20 9 2 12 0 64 13 86
2018 PC-03 19 47 23 3 5 3 0 68 8 62
2018 PC-04 26 32 21 12 3 6 0 63 16 34
2017 PC 19 39 17 7 5 12 0 67 13 213
2017 PC-02 14 38 16 5 8 19 0 64 16 86
2017 PC-03 21 42 15 9 3 9 1 71 13 76
2017 PC-04 31 31 24 7 7 0 0 62 14 29
2014 PC 23 33 21 5 3 14 2 66 9 219
2014 PC-02 19 31 22 4 4 20 1 62 10 101
2014 PC-03 27 28 24 3 3 11 4 65 7 71
2014 PC-04 24 42 14 10 3 6 0 70 15 29
2011 PC 26 43 14 6 2 9 0 76 9 287
2011 PC-01 30 35 17 9 0 4 4 71 10 23
2011 PC-02 25 36 17 6 2 14 0 70 10 132
2011 PC-03 26 51 11 5 2 5 0 81 7 88
2011 PC-04 25 53 6 3 3 9 0 86 7 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 5 95 203
2018 PC-03 8 92 62

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 PC 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 15 22 6 1 41 5 44 14 201
2018 PC-02 6 15 19 2 0 52 6 50 6 86
2018 PC-03 10 18 23 8 2 33 5 46 16 60
2018 PC-04 6 15 26 12 3 32 6 33 24 34
2017 PC 8 16 18 4 2 45 6 51 13 213
2017 PC-02 7 13 20 2 3 50 5 44 13 86
2017 PC-03 7 20 13 7 3 42 9 54 19 76
2017 PC-04 10 21 31 3 0 31 3 48 5 29
2014 PC 9 12 15 6 0 50 8 50 15 220
2014 PC-02 6 8 14 7 1 58 7 39 22 101
2014 PC-03 10 14 19 3 0 47 7 52 6 72
2014 PC-04 14 10 14 10 0 38 14 50 21 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 31 21 5 1 15 0 68 8 201
2018 PC-02 29 30 19 1 0 21 0 75 1 86
2018 PC-03 22 40 22 8 2 7 0 66 11 60
2018 PC-04 24 21 29 12 3 12 0 50 17 34
2017 PC 24 34 18 5 1 17 0 71 8 212
2017 PC-02 21 33 21 4 2 19 0 67 7 85
2017 PC-03 27 34 15 7 1 16 0 73 9 76
2017 PC-04 31 31 24 3 0 10 0 70 4 29
2014 PC 24 33 17 4 2 19 1 72 7 220
2014 PC-02 20 31 18 4 2 26 0 68 8 101
2014 PC-03 22 38 21 1 0 15 3 73 2 72
2014 PC-04 42 17 14 10 7 10 0 65 19 29
2011 PC 31 40 16 2 2 9 0 78 5 286
2011 PC-01 43 30 13 0 0 9 4 85 0 23
2011 PC-02 29 34 20 5 2 11 0 70 8 132
2011 PC-03 29 46 15 1 1 8 0 81 3 87
2011 PC-04 34 50 13 0 3 0 0 84 3 32
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 55 25 13 4 2 1 1 82 5 197
2018 PC-02 60 20 12 5 1 1 0 82 6 83
2018 PC-03 50 32 10 3 3 0 2 83 7 60
2018 PC-04 58 24 18 0 0 0 0 82 0 33
2017 PC 54 24 9 5 4 2 1 81 10 212
2017 PC-02 51 28 9 6 3 2 0 81 10 86
2017 PC-03 62 20 9 4 5 0 0 82 9 76
2017 PC-04 49 24 10 7 3 3 3 78 11 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 51 17 6 2 1 0 74 9 202
2018 PC-02 22 47 21 5 2 2 0 71 7 85
2018 PC-03 19 53 15 11 2 0 0 73 13 62
2018 PC-04 12 68 12 6 0 3 0 82 6 34
2017 PC 15 49 16 9 4 7 0 69 14 213
2017 PC-02 15 38 19 12 7 9 0 59 21 86
2017 PC-03 15 56 15 5 4 5 0 75 10 76
2017 PC-04 21 52 14 13 0 0 0 73 13 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 19 37 17 16 9 2 0 58 25 202
2018 PC-02 19 40 19 14 8 0 0 59 22 85
2018 PC-03 16 35 15 21 11 2 0 52 33 62
2018 PC-04 26 29 12 18 9 6 0 59 28 34
2017 PC 17 40 15 18 9 2 0 58 27 211
2017 PC-02 14 38 21 11 12 5 0 54 23 85
2017 PC-03 21 41 7 22 9 0 0 62 32 76
2017 PC-04 14 40 22 24 0 0 0 54 24 28

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 19 33 24 9 12 1 2 53 22 202
2018 PC-02 22 35 19 13 6 0 5 60 20 85
2018 PC-03 18 26 23 10 21 3 0 45 32 62
2018 PC-04 12 44 29 6 9 0 0 56 15 34
2017 PC 24 28 23 10 12 0 2 53 23 213
2017 PC-02 23 30 23 7 12 1 3 56 20 86
2017 PC-03 24 28 18 16 15 0 0 51 30 76
2017 PC-04 31 28 24 7 7 0 3 61 14 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 27 26 23 11 0 0 39 34 202
2018 PC-02 18 32 26 16 8 0 0 49 25 85
2018 PC-03 11 24 27 23 13 2 0 36 36 62
2018 PC-04 9 21 24 35 12 0 0 29 47 34
2017 PC 14 29 25 20 11 0 0 44 31 212
2017 PC-02 13 38 24 18 7 1 0 51 25 85
2017 PC-03 13 28 30 21 8 0 0 41 29 76
2017 PC-04 14 14 14 30 28 0 0 28 58 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 37 23 14 5 0 1 58 20 202
2018 PC-02 28 38 19 11 4 0 1 67 14 85
2018 PC-03 15 45 19 13 8 0 0 60 21 62
2018 PC-04 12 32 32 18 6 0 0 44 24 34
2017 PC 22 33 22 15 6 1 0 56 22 212
2017 PC-02 28 34 17 13 5 2 1 64 18 86
2017 PC-03 18 42 21 16 3 0 0 60 18 76
2017 PC-04 14 14 32 21 14 4 0 30 37 28

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 19 29 21 16 0 1 32 38 201
2018 PC-02 19 24 26 13 19 0 0 42 32 85
2018 PC-03 8 20 31 21 18 0 2 28 40 61
2018 PC-04 6 3 41 29 15 0 6 9 47 34
2017 PC 11 17 29 24 17 0 2 29 42 212
2017 PC-02 13 21 28 16 19 1 1 35 36 85
2017 PC-03 7 17 30 29 15 0 3 24 45 76
2017 PC-04 7 14 24 31 20 0 3 22 53 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 41 28 18 7 2 0 3 72 9 201
2018 PC-02 52 25 12 5 1 0 6 81 6 85
2018 PC-03 36 33 20 5 3 0 3 71 8 61
2018 PC-04 21 35 29 12 3 0 0 56 15 34
2017 PC 36 31 15 7 4 1 7 72 12 213
2017 PC-02 35 37 8 3 5 1 10 82 9 86
2017 PC-03 39 28 20 5 3 1 4 71 8 76
2017 PC-04 24 17 24 17 10 0 7 45 29 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 24 28 24 13 11 0 0 51 25 202
2018 PC-02 25 29 22 12 12 0 0 54 24 85
2018 PC-03 23 32 26 11 8 0 0 55 19 62
2018 PC-04 15 26 26 15 18 0 0 41 32 34
2017 PC 25 30 24 14 8 0 0 55 22 213
2017 PC-02 22 33 24 13 8 0 0 55 21 86
2017 PC-03 33 24 18 17 8 0 0 57 25 76
2017 PC-04 21 24 28 17 10 0 0 45 27 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 17 36 30 8 7 0 0 54 16 202
2018 PC-02 20 39 31 4 6 0 1 60 10 85
2018 PC-03 15 35 32 6 10 2 0 51 16 62
2018 PC-04 6 35 35 18 6 0 0 41 24 34
2017 PC 17 36 26 14 6 1 0 54 19 213
2017 PC-02 19 30 26 15 7 2 1 51 23 86
2017 PC-03 18 35 30 9 7 0 0 54 16 76
2017 PC-04 10 56 10 24 0 0 0 66 24 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 16 36 29 11 7 0 0 52 18 202
2018 PC-02 21 40 25 5 9 0 0 61 14 85
2018 PC-03 10 32 35 15 6 2 0 43 21 62
2018 PC-04 12 35 32 15 6 0 0 47 21 34
2017 PC 16 29 28 17 8 0 2 46 25 212
2017 PC-02 21 28 24 13 9 0 5 52 23 85
2017 PC-03 17 28 29 18 7 0 1 45 25 76
2017 PC-04 3 21 44 28 3 0 0 24 31 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 21 31 29 13 6 0 0 52 19 202
2018 PC-02 26 38 22 12 2 0 0 64 14 85
2018 PC-03 18 27 34 11 10 0 0 45 21 62
2018 PC-04 15 26 29 21 9 0 0 41 29 34
2017 PC 24 28 24 15 7 0 1 53 22 212
2017 PC-02 26 25 22 16 7 0 4 52 24 85
2017 PC-03 28 29 26 11 5 1 0 57 16 76
2017 PC-04 14 28 27 24 7 0 0 42 31 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 35 21 10 8 0 1 61 18 200
2018 PC-02 31 39 20 5 5 0 1 70 10 85
2018 PC-03 21 31 21 16 10 0 0 52 26 61
2018 PC-04 32 21 21 15 12 0 0 53 26 34
2017 PC 24 36 20 12 7 0 2 61 19 213
2017 PC-02 33 33 16 7 8 0 3 67 16 86
2017 PC-03 17 44 22 13 3 0 1 61 16 76
2017 PC-04 17 21 35 20 3 3 0 40 24 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 47 30 10 4 6 0 2 79 11 201
2018 PC-02 51 35 5 2 5 0 2 88 7 85
2018 PC-03 40 29 10 8 11 0 2 70 20 62
2018 PC-04 52 33 12 0 3 0 0 85 3 33
2017 PC 57 27 8 6 2 0 0 84 8 211
2017 PC-02 61 27 4 6 2 0 0 88 8 85
2017 PC-03 55 24 13 4 3 0 1 80 7 75
2017 PC-04 52 24 14 10 0 0 0 76 10 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 75 12 4 1 1 1 4 93 3 201
2018 PC-02 75 9 4 1 1 2 7 94 3 85
2018 PC-03 75 11 8 2 2 0 2 88 3 61
2018 PC-04 76 18 0 3 0 0 3 97 3 34

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 69 15 6 0 5 1 2 88 6 202
2018 PC-02 72 13 4 0 6 2 4 90 6 85
2018 PC-03 66 19 6 2 5 0 2 87 7 62
2018 PC-04 62 15 18 0 6 0 0 76 6 34
2017 PC 74 14 6 0 3 1 1 90 4 212
2017 PC-02 78 9 7 1 3 1 0 88 5 86
2017 PC-03 71 18 5 0 3 0 3 92 3 76
2017 PC-04 72 14 7 0 7 0 0 86 7 28

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 56 28 11 2 3 0 0 84 5 203
2018 PC-02 59 24 9 3 3 0 0 84 7 86
2018 PC-03 53 34 10 0 3 0 0 87 3 62
2018 PC-04 59 24 9 6 3 0 0 82 9 34
2017 PC 57 28 11 2 2 0 0 85 4 213
2017 PC-02 58 29 7 3 2 0 0 87 6 86
2017 PC-03 58 26 13 1 1 0 0 84 3 76
2017 PC-04 52 24 21 0 3 0 0 76 3 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 53 20 13 8 5 0 0 74 13 203
2018 PC-02 58 17 10 6 7 0 1 76 13 86
2018 PC-03 53 21 13 5 8 0 0 74 13 62
2018 PC-04 44 29 15 12 0 0 0 74 12 34
2017 PC 58 21 14 4 3 0 0 79 8 213
2017 PC-02 58 22 13 3 3 0 0 80 7 86
2017 PC-03 55 18 13 8 4 1 0 75 12 76
2017 PC-04 62 17 20 0 0 0 0 80 0 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 60 13 5 2 0 0 22 92 3 200
2018 PC-02 62 6 4 0 0 0 29 95 0 84
2018 PC-03 67 10 3 0 0 0 20 96 0 61
2018 PC-04 50 29 6 6 0 0 9 87 6 34
2017 PC 56 11 4 1 1 0 27 92 3 213
2017 PC-02 62 3 2 0 0 0 33 97 0 86
2017 PC-03 61 11 3 1 0 0 25 95 2 76
2017 PC-04 38 31 7 3 7 0 14 80 12 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 75 16 4 1 1 0 2 93 3 203
2018 PC-02 73 14 6 1 1 1 3 91 2 86
2018 PC-03 76 18 3 0 3 0 0 94 3 62
2018 PC-04 85 12 0 0 0 0 3 100 0 34
2017 PC 71 16 3 1 1 0 8 94 2 213
2017 PC-02 71 12 3 1 2 0 10 92 4 86
2017 PC-03 72 18 5 0 0 0 4 95 0 76
2017 PC-04 69 20 0 3 0 0 7 96 4 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 69 14 4 2 9 0 1 84 11 202
2018 PC-02 68 16 7 1 6 0 1 86 7 85
2018 PC-03 69 15 2 3 8 0 3 87 12 62
2018 PC-04 82 6 3 0 9 0 0 88 9 34
2017 PC 62 16 6 5 6 0 5 82 11 213
2017 PC-02 62 13 6 5 9 0 6 79 15 86
2017 PC-03 67 17 8 3 0 0 5 89 3 76
2017 PC-04 59 20 0 10 3 0 7 85 15 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 48 31 14 2 4 0 1 79 7 202
2018 PC-02 43 31 16 2 6 0 1 75 8 86
2018 PC-03 51 31 10 0 5 0 3 85 5 61
2018 PC-04 59 26 12 3 0 0 0 85 3 34
2017 PC 54 31 10 1 2 0 2 87 3 213
2017 PC-02 55 33 8 0 2 0 2 89 2 86
2017 PC-03 62 28 8 1 0 0 1 91 1 76
2017 PC-04 44 28 10 3 7 3 3 78 11 29

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 33 37 16 5 0 0 42 21 202
2018 PC-02 12 43 27 14 5 0 0 55 19 86
2018 PC-03 7 30 44 15 5 0 0 36 20 61
2018 PC-04 12 24 32 26 6 0 0 35 32 34
2017 PC 6 33 38 13 9 0 0 40 22 213
2017 PC-02 9 33 36 10 12 0 0 42 22 86
2017 PC-03 5 37 41 9 8 0 0 42 17 76
2017 PC-04 0 21 42 31 6 0 0 21 37 29

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 22 38 23 7 0 0 31 31 202
2018 PC-02 9 15 34 30 12 0 0 42 24 86
2018 PC-03 8 26 36 23 7 0 0 30 34 61
2018 PC-04 9 41 32 15 3 0 0 18 50 34
2017 PC 7 18 42 26 6 0 0 33 25 212
2017 PC-02 6 17 40 31 6 0 0 37 23 86
2017 PC-03 8 16 41 28 7 0 0 35 24 75
2017 PC-04 7 37 38 10 7 0 0 17 44 29
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 31 18 7 9 2 0 34 66 203
2018 PC-02 36 33 16 5 8 2 0 37 63 86
2018 PC-03 32 21 21 13 10 3 0 33 67 62
2018 PC-04 29 35 18 6 12 0 0 29 71 34
2017 PC 34 22 22 9 8 5 0 36 64 213
2017 PC-02 35 23 20 9 7 6 0 37 63 86
2017 PC-03 34 20 18 13 9 5 0 36 64 76
2017 PC-04 42 24 24 0 10 0 0 42 58 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PC 17 131
2018 PC-02 13 53
2018 PC-03 18 39
2018 PC-04 21 24
2017 PC 19 130
2017 PC-02 26 51
2017 PC-03 11 46
2017 PC-04 12 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 36 131
2018 PC-02 28 53
2018 PC-03 44 39
2018 PC-04 50 24
2017 PC 36 130
2017 PC-02 31 51
2017 PC-03 44 46
2017 PC-04 54 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 24 131
2018 PC-02 30 53
2018 PC-03 21 39
2018 PC-04 25 24
2017 PC 16 130
2017 PC-02 22 51
2017 PC-03 15 46
2017 PC-04 18 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PC 27 131
2018 PC-02 15 53
2018 PC-03 36 39
2018 PC-04 29 24
2017 PC 41 130
2017 PC-02 37 51
2017 PC-03 43 46
2017 PC-04 46 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PC 11 131
2018 PC-02 23 53
2018 PC-03 5 39
2018 PC-04 0 24
2017 PC 5 130
2017 PC-02 8 51
2017 PC-03 7 46
2017 PC-04 0 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PC 31 131
2018 PC-02 23 53
2018 PC-03 38 39
2018 PC-04 42 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PC 35 131
2018 PC-02 36 53
2018 PC-03 46 39
2018 PC-04 21 24
2017 PC 47 130
2017 PC-02 55 51
2017 PC-03 48 46
2017 PC-04 30 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PC 4 44 18 10 7 17 126
2018 PC-02 2 42 22 14 4 16 50
2018 PC-03 8 45 18 8 5 18 40
2018 PC-04 0 46 4 8 21 21 24
2017 PC 2 56 16 8 5 13 128
2017 PC-02 2 53 14 18 4 8 49
2017 PC-03 0 56 17 0 7 20 46
2017 PC-04 0 66 12 0 6 17 17

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 39 61 132
2018 PC-02 42 58 53
2018 PC-03 38 63 40
2018 PC-04 33 67 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 48 15 11 7 3 1 15 75 12 203
2018 PC-02 50 15 12 6 0 2 15 79 7 86
2018 PC-03 48 16 8 8 2 2 16 78 12 62
2018 PC-04 50 12 15 9 6 0 9 68 16 34

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 23 15 27 19 2 4 36 48 132
2018 PC-02 17 34 11 21 11 2 4 54 34 53
2018 PC-03 10 8 20 35 23 3 3 18 61 40
2018 PC-04 8 29 13 25 21 0 4 39 48 24
2017 PC 6 24 13 20 23 4 9 35 50 129
2017 PC-02 2 33 6 20 24 4 12 42 51 51
2017 PC-03 11 21 11 17 31 0 9 35 53 46
2017 PC-04 6 13 25 38 5 6 6 22 49 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 2 13 16 21 42 2 3 16 67 132
2018 PC-02 4 26 11 17 34 4 4 33 55 53
2018 PC-03 3 3 20 23 50 3 0 5 74 40
2018 PC-04 0 8 21 17 50 0 4 9 70 24
2017 PC 3 12 11 20 48 2 4 16 73 129
2017 PC-02 4 16 8 14 51 2 6 21 70 51
2017 PC-03 2 13 11 22 50 0 2 16 73 46
2017 PC-04 0 0 19 38 37 6 0 0 80 16
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