2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 28 48 13 7 3 0 0 76 10 67
2018 IS-03 20 40 20 13 7 0 0 60 20 15
2018 IS-04 23 68 5 5 0 0 0 91 5 22
2018 IS-05 36 45 9 9 0 0 0 82 9 11
2017 IS 33 44 8 12 3 0 0 77 15 73
2017 IS-03 47 37 0 16 0 0 0 84 16 19
2017 IS-04 20 60 10 10 0 0 0 80 10 20
2017 IS-05 25 44 19 12 0 0 0 69 12 16
2017 IS-06 25 50 0 8 17 0 0 75 25 12
2014 IS 21 55 7 9 7 0 0 76 17 95
2014 IS-03 29 50 8 4 8 0 0 79 13 24
2014 IS-04 23 55 10 6 6 0 0 77 13 31
2014 IS-05 12 58 4 21 4 0 0 71 25 24
2014 IS-06 17 67 0 8 8 0 0 83 17 12
2011 IS 37 38 11 9 4 0 0 76 13 123
2011 IS-02 42 33 17 8 0 0 0 75 8 12
2011 IS-03 41 31 8 10 10 0 0 72 21 39
2011 IS-04 28 44 17 11 0 0 0 72 11 36
2011 IS-05 47 37 5 5 5 0 0 84 11 19
2011 IS-06 36 43 14 7 0 0 0 79 7 14
2008 IS 29 45 8 13 4 1 1 75 17 111
2008 IS-03 25 29 17 13 8 4 4 59 23 24
2008 IS-04 31 50 3 14 3 0 0 81 17 36
2008 IS-05 52 33 10 5 0 0 0 86 5 21
2008 IS-06 23 54 15 8 0 0 0 77 8 13

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 37 10 15 7 0 0 67 22 67
2018 IS-03 27 40 7 7 20 0 0 67 27 15
2018 IS-04 18 36 23 23 0 0 0 55 23 22
2018 IS-05 36 55 9 0 0 0 0 91 0 11
2017 IS 27 33 15 16 9 0 0 60 26 74
2017 IS-03 16 42 11 21 10 0 0 58 31 19
2017 IS-04 24 34 18 14 10 0 0 58 24 21
2017 IS-05 44 25 12 12 6 0 0 69 19 16
2017 IS-06 33 17 17 17 17 0 0 50 33 12

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 48 41 8 2 2 0 0 89 3 66
2018 IS-03 40 27 20 7 7 0 0 67 13 15
2018 IS-04 50 45 5 0 0 0 0 95 0 22
2018 IS-05 50 50 0 0 0 0 0 100 0 10
2017 IS 47 35 12 4 1 0 0 82 5 74
2017 IS-03 47 31 16 5 0 0 0 79 5 19
2017 IS-04 48 28 19 0 5 0 0 76 5 21
2017 IS-05 44 50 6 0 0 0 0 94 0 16
2017 IS-06 42 33 8 17 0 0 0 75 17 12
2014 IS 58 29 6 4 2 0 0 87 6 95
2014 IS-03 58 29 4 4 4 0 0 88 8 24
2014 IS-04 71 29 0 0 0 0 0 100 0 31
2014 IS-05 42 37 8 8 4 0 0 79 12 24
2014 IS-06 67 17 8 8 0 0 0 83 8 12
2011 IS 50 35 9 3 3 0 0 85 6 124
2011 IS-02 42 33 17 8 0 0 0 75 8 12
2011 IS-03 49 33 8 3 8 0 0 82 10 39
2011 IS-04 49 38 8 5 0 0 0 86 5 37
2011 IS-05 58 26 11 0 5 0 0 84 5 19
2011 IS-06 43 50 7 0 0 0 0 93 0 14

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 28 42 21 6 3 0 0 70 9 67
2018 IS-03 20 47 20 0 13 0 0 67 13 15
2018 IS-04 23 50 18 9 0 0 0 73 9 22
2018 IS-05 36 36 18 9 0 0 0 73 9 11
2017 IS 34 39 14 9 4 0 0 73 14 74
2017 IS-03 26 42 21 10 0 0 0 68 10 19
2017 IS-04 29 42 14 10 5 0 0 71 14 21
2017 IS-05 38 44 0 12 6 0 0 81 19 16
2017 IS-06 33 42 8 8 8 0 0 75 17 12
2014 IS 35 45 11 6 3 0 0 80 9 95
2014 IS-03 50 38 8 0 4 0 0 88 4 24
2014 IS-04 35 48 10 6 0 0 0 84 6 31
2014 IS-05 25 46 17 8 4 0 0 71 12 24
2014 IS-06 25 58 8 8 0 0 0 83 8 12
2011 IS 44 41 4 6 3 1 0 86 10 124
2011 IS-02 50 33 0 8 0 8 0 91 9 12
2011 IS-03 44 38 0 8 10 0 0 82 18 39
2011 IS-04 35 51 8 5 0 0 0 86 5 37
2011 IS-05 58 26 5 11 0 0 0 84 11 19
2011 IS-06 50 43 7 0 0 0 0 93 0 14
2008 IS 34 47 6 11 1 1 0 82 12 111
2008 IS-03 25 46 13 13 0 4 0 74 13 24
2008 IS-04 33 44 6 14 3 0 0 78 17 36
2008 IS-05 62 33 0 5 0 0 0 95 5 21
2008 IS-06 15 77 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 33 35 17 11 5 0 0 68 15 66
2018 IS-03 27 40 27 0 7 0 0 67 7 15
2018 IS-04 27 32 14 23 5 0 0 59 27 22
2018 IS-05 55 36 9 0 0 0 0 91 0 11
2017 IS 19 50 14 12 4 1 0 70 16 74
2017 IS-03 16 58 16 10 0 0 0 74 10 19
2017 IS-04 18 48 15 14 5 0 0 66 19 21
2017 IS-05 25 50 12 12 0 0 0 75 12 16
2017 IS-06 17 33 17 8 17 8 0 55 27 12
2014 IS 32 29 20 17 2 0 0 61 19 95
2014 IS-03 33 46 8 8 4 0 0 79 13 24
2014 IS-04 42 23 23 10 3 0 0 65 13 31
2014 IS-05 17 25 29 29 0 0 0 42 29 24
2014 IS-06 33 33 17 17 0 0 0 67 17 12
2011 IS 40 36 16 2 4 2 0 77 7 124
2011 IS-02 25 33 25 0 8 8 0 64 9 12
2011 IS-03 44 23 13 8 10 3 0 68 18 39
2011 IS-04 43 41 16 0 0 0 0 84 0 37
2011 IS-05 32 58 11 0 0 0 0 89 0 19
2011 IS-06 36 36 29 0 0 0 0 71 0 14

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 43 12 9 5 0 0 74 14 65
2018 IS-03 20 47 20 7 7 0 0 67 13 15
2018 IS-04 24 43 14 14 5 0 0 67 19 21
2018 IS-05 55 36 9 0 0 0 0 91 0 11
2017 IS 21 52 7 15 4 1 0 74 19 74
2017 IS-03 16 63 5 16 0 0 0 79 16 19
2017 IS-04 23 48 10 15 5 0 0 71 20 21
2017 IS-05 25 56 6 12 0 0 0 81 12 16
2017 IS-06 25 25 8 17 17 8 0 55 36 12
2014 IS 31 32 24 11 3 0 0 62 14 95
2014 IS-03 33 46 13 0 8 0 0 79 8 24
2014 IS-04 32 32 26 6 3 0 0 65 10 31
2014 IS-05 25 21 33 21 0 0 0 46 21 24
2014 IS-06 33 33 25 8 0 0 0 67 8 12
2011 IS 37 43 12 3 4 1 0 80 7 123
2011 IS-02 18 55 9 0 9 9 0 80 10 11
2011 IS-03 41 36 8 5 10 0 0 77 15 39
2011 IS-04 35 43 22 0 0 0 0 78 0 37
2011 IS-05 42 42 11 5 0 0 0 84 5 19
2011 IS-06 29 57 7 7 0 0 0 86 7 14
2008 IS 37 40 15 7 1 0 0 77 8 111
2008 IS-03 38 50 8 4 0 0 0 88 4 24
2008 IS-04 36 36 14 11 3 0 0 72 14 36
2008 IS-05 43 38 14 5 0 0 0 81 5 21
2008 IS-06 23 54 23 0 0 0 0 77 0 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 27 26 21 11 12 3 0 55 23 66
2018 IS-03 20 33 20 20 7 0 0 53 27 15
2018 IS-04 32 18 23 5 18 5 0 52 24 22
2018 IS-05 45 18 9 18 0 9 0 70 20 11
2017 IS 23 39 12 12 9 1 3 65 23 74
2017 IS-03 26 47 16 6 5 0 0 73 11 19
2017 IS-04 19 37 15 24 5 0 0 57 29 21
2017 IS-05 25 44 13 0 12 0 6 73 13 16
2017 IS-06 25 25 8 17 17 0 8 55 36 12
2014 IS 28 19 22 15 12 4 0 49 27 95
2014 IS-03 25 33 17 17 8 0 0 58 25 24
2014 IS-04 32 16 19 13 13 6 0 52 28 31
2014 IS-05 25 17 25 12 17 4 0 43 30 24
2014 IS-06 33 8 33 17 0 8 0 45 18 12
2011 IS 34 29 17 13 3 4 0 66 17 124
2011 IS-02 17 42 17 25 0 0 0 58 25 12
2011 IS-03 38 26 15 8 10 3 0 66 18 39
2011 IS-04 38 19 16 19 0 8 0 62 21 37
2011 IS-05 37 32 11 16 0 5 0 72 17 19
2011 IS-06 14 50 36 0 0 0 0 64 0 14
2008 IS 24 27 23 14 6 5 0 54 22 111
2008 IS-03 21 38 17 8 8 8 0 64 18 24
2008 IS-04 28 28 17 14 11 3 0 57 26 36
2008 IS-05 33 24 24 19 0 0 0 57 19 21
2008 IS-06 8 31 38 15 8 0 0 38 23 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 31 13 9 3 6 0 73 13 67
2018 IS-03 47 27 7 13 7 0 0 73 20 15
2018 IS-04 32 36 18 9 0 5 0 71 10 22
2018 IS-05 45 45 9 0 0 0 0 91 0 11
2017 IS 38 34 20 5 1 1 0 73 7 74
2017 IS-03 21 42 27 10 0 0 0 63 10 19
2017 IS-04 38 42 14 0 0 5 0 85 0 21
2017 IS-05 56 19 19 6 0 0 0 75 6 16
2017 IS-06 33 17 33 8 8 0 0 50 17 12
2014 IS 35 33 16 6 4 6 0 72 11 95
2014 IS-03 33 50 13 4 0 0 0 83 4 24
2014 IS-04 35 35 13 3 0 13 0 81 4 31
2014 IS-05 33 29 12 12 12 0 0 63 25 24
2014 IS-06 33 9 33 8 0 17 0 50 10 12
2011 IS 41 33 11 7 5 2 1 76 13 123
2011 IS-02 67 17 8 8 0 0 0 83 8 12
2011 IS-03 31 31 10 13 10 5 0 65 24 39
2011 IS-04 49 35 14 0 3 0 0 84 3 37
2011 IS-05 37 42 16 5 0 0 0 79 5 19
2011 IS-06 15 46 0 15 8 8 8 73 27 13
2008 IS 57 23 5 5 5 3 2 84 10 111
2008 IS-03 46 42 8 4 0 0 0 88 4 24
2008 IS-04 53 17 6 3 11 6 6 78 16 36
2008 IS-05 71 24 0 5 0 0 0 95 5 21
2008 IS-06 38 23 8 23 0 8 0 67 25 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 34 31 10 16 7 0 0 66 24 67
2018 IS-03 33 27 7 33 0 0 0 60 33 15
2018 IS-04 23 41 18 14 5 0 0 64 18 22
2018 IS-05 45 45 0 9 0 0 0 91 9 11
2017 IS 38 32 14 12 3 1 0 71 15 74
2017 IS-03 26 37 21 16 0 0 0 63 16 19
2017 IS-04 29 37 19 15 0 0 0 66 15 21
2017 IS-05 63 19 6 6 0 6 0 87 7 16
2017 IS-06 42 25 8 8 17 0 0 67 25 12
2014 IS 34 38 9 9 6 3 0 74 16 95
2014 IS-03 38 38 8 8 8 0 0 75 17 24
2014 IS-04 42 42 6 6 0 3 0 87 7 31
2014 IS-05 25 33 12 17 12 0 0 58 29 24
2014 IS-06 17 50 8 8 0 17 0 80 10 12
2011 IS 38 31 14 12 5 0 1 69 17 124
2011 IS-02 58 17 8 8 8 0 0 75 17 12
2011 IS-03 28 33 15 13 10 0 0 62 23 39
2011 IS-04 43 30 16 8 3 0 0 73 11 37
2011 IS-05 42 32 16 11 0 0 0 74 11 19
2011 IS-06 29 36 7 21 0 0 7 69 23 14
2008 IS 50 32 6 5 5 1 2 84 9 111
2008 IS-03 38 42 13 8 0 0 0 79 8 24
2008 IS-04 42 31 6 3 11 3 6 79 15 36
2008 IS-05 67 29 0 5 0 0 0 95 5 21
2008 IS-06 38 38 15 8 0 0 0 77 8 13

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 31 12 16 3 0 0 69 19 67
2018 IS-03 40 27 7 20 7 0 0 67 27 15
2018 IS-04 27 41 14 14 5 0 0 68 18 22
2018 IS-05 45 36 18 0 0 0 0 82 0 11
2017 IS 43 34 14 7 3 0 0 77 9 74
2017 IS-03 26 47 21 5 0 0 0 73 5 19
2017 IS-04 38 38 10 14 0 0 0 76 14 21
2017 IS-05 75 6 12 0 6 0 0 81 6 16
2017 IS-06 33 33 17 8 8 0 0 67 17 12
2014 IS 41 32 12 11 5 0 0 73 16 95
2014 IS-03 42 29 4 17 8 0 0 71 25 24
2014 IS-04 58 23 13 6 0 0 0 81 6 31
2014 IS-05 29 33 12 12 12 0 0 63 25 24
2014 IS-06 17 67 17 0 0 0 0 83 0 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 40 10 12 6 6 1 69 19 67
2018 IS-03 27 47 7 7 7 7 0 79 14 15
2018 IS-04 9 36 18 18 5 14 0 53 26 22
2018 IS-05 45 36 9 9 0 0 0 82 9 11
2017 IS 18 43 11 16 7 4 1 64 24 74
2017 IS-03 21 42 6 16 5 10 0 70 23 19
2017 IS-04 24 42 10 20 0 5 0 69 20 21
2017 IS-05 12 56 12 12 0 0 7 73 13 16
2017 IS-06 8 33 8 17 33 0 0 42 50 12
2014 IS 12 33 21 16 6 13 0 51 25 95
2014 IS-03 17 54 8 8 4 8 0 77 14 24
2014 IS-04 16 23 29 3 6 23 0 50 13 31
2014 IS-05 8 29 21 29 4 8 0 41 36 24
2014 IS-06 0 25 25 33 8 8 0 27 45 12
2011 IS 17 35 23 10 6 9 1 58 17 124
2011 IS-02 25 33 25 0 8 8 0 64 9 12
2011 IS-03 15 36 21 10 5 10 3 59 18 39
2011 IS-04 14 43 19 8 3 14 0 66 13 37
2011 IS-05 21 32 37 5 5 0 0 53 11 19
2011 IS-06 14 14 21 29 14 7 0 31 46 14

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 36 7 18 6 3 0 68 25 67
2018 IS-03 33 40 7 13 7 0 0 73 20 15
2018 IS-04 18 27 5 36 5 9 0 50 45 22
2018 IS-05 55 27 9 9 0 0 0 82 9 11
2017 IS 16 31 23 19 8 3 0 48 28 74
2017 IS-03 21 26 27 16 5 5 0 50 22 19
2017 IS-04 14 33 24 29 0 0 0 47 29 21
2017 IS-05 12 56 12 12 0 6 0 73 13 16
2017 IS-06 17 8 17 17 42 0 0 25 58 12
2014 IS 9 35 27 19 6 3 0 46 26 95
2014 IS-03 13 38 33 8 8 0 0 50 17 24
2014 IS-04 13 32 29 13 6 6 0 48 21 31
2014 IS-05 4 33 29 25 4 4 0 39 30 24
2014 IS-06 8 42 8 42 0 0 0 50 42 12
2011 IS 16 40 17 14 10 3 0 58 24 124
2011 IS-02 33 17 8 17 8 17 0 60 30 12
2011 IS-03 15 33 15 15 18 3 0 50 34 39
2011 IS-04 11 51 22 14 0 3 0 64 14 37
2011 IS-05 16 47 16 11 11 0 0 63 21 19
2011 IS-06 21 29 21 14 14 0 0 50 29 14
2008 IS 21 42 15 16 4 2 0 64 20 111
2008 IS-03 21 58 13 8 0 0 0 79 8 24
2008 IS-04 17 42 17 17 8 0 0 58 25 36
2008 IS-05 29 29 10 29 0 5 0 60 30 21
2008 IS-06 23 38 23 8 8 0 0 62 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 30 16 22 4 6 1 53 29 67
2018 IS-03 20 27 13 27 7 7 0 50 36 15
2018 IS-04 9 18 18 36 5 14 0 32 47 22
2018 IS-05 27 36 27 9 0 0 0 64 9 11
2017 IS 14 33 18 23 7 5 0 49 32 73
2017 IS-03 16 42 16 10 10 5 0 61 22 19
2017 IS-04 14 28 14 29 5 10 0 47 37 21
2017 IS-05 7 40 27 20 0 7 0 50 21 15
2017 IS-06 17 17 8 42 17 0 0 33 58 12
2014 IS 3 34 28 21 7 6 0 39 30 95
2014 IS-03 8 38 33 8 8 4 0 48 17 24
2014 IS-04 0 45 26 10 10 10 0 50 21 31
2014 IS-05 4 17 29 37 8 4 0 22 48 24
2014 IS-06 0 33 25 33 0 8 0 37 36 12
2011 IS 7 37 19 23 6 7 0 48 31 124
2011 IS-02 8 42 17 17 0 17 0 60 20 12
2011 IS-03 3 33 18 23 15 8 0 39 42 39
2011 IS-04 3 41 24 22 3 8 0 47 26 37
2011 IS-05 16 42 16 26 0 0 0 58 26 19
2011 IS-06 21 14 21 29 7 7 0 38 38 14
2008 IS 12 36 23 20 5 5 0 50 26 111
2008 IS-03 13 54 17 13 0 4 0 70 13 24
2008 IS-04 8 31 31 14 11 6 0 41 26 36
2008 IS-05 19 29 19 33 0 0 0 48 33 21
2008 IS-06 8 38 15 31 8 0 0 46 38 13

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 27 12 36 12 0 0 40 48 67
2018 IS-03 13 27 20 33 7 0 0 40 40 15
2018 IS-04 9 18 9 41 23 0 0 27 64 22
2018 IS-05 27 36 18 18 0 0 0 64 18 11
2017 IS 9 28 27 23 11 1 0 38 34 74
2017 IS-03 10 37 21 27 5 0 0 47 32 19
2017 IS-04 5 24 33 24 14 0 0 29 38 21
2017 IS-05 12 31 31 19 6 0 0 44 25 16
2017 IS-06 17 25 25 17 17 0 0 42 33 12
2014 IS 11 34 14 25 15 2 0 45 41 95
2014 IS-03 8 38 17 21 17 0 0 46 38 24
2014 IS-04 13 32 16 23 10 6 0 48 34 31
2014 IS-05 8 25 12 33 21 0 0 33 54 24
2014 IS-06 17 42 8 25 8 0 0 58 33 12
2011 IS 6 35 20 23 10 5 0 44 35 124
2011 IS-02 8 42 33 8 8 0 0 50 17 12
2011 IS-03 5 28 15 28 18 5 0 35 49 39
2011 IS-04 3 35 27 19 8 8 0 41 29 37
2011 IS-05 5 53 5 26 5 5 0 61 33 19
2011 IS-06 21 21 29 21 7 0 0 43 29 14
2008 IS 15 38 10 27 7 2 0 55 35 110
2008 IS-03 17 35 9 35 0 4 0 55 36 23
2008 IS-04 8 39 17 25 11 0 0 47 36 36
2008 IS-05 24 38 10 19 10 0 0 62 29 21
2008 IS-06 8 46 0 38 8 0 0 54 46 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 34 27 16 12 10 0 0 61 22 67
2018 IS-03 33 27 13 13 13 0 0 60 27 15
2018 IS-04 27 32 18 14 9 0 0 59 23 22
2018 IS-05 55 18 27 0 0 0 0 73 0 11
2017 IS 19 43 14 15 8 1 0 63 23 74
2017 IS-03 16 26 21 27 10 0 0 42 37 19
2017 IS-04 19 52 10 10 10 0 0 71 19 21
2017 IS-05 19 50 19 12 0 0 0 69 12 16
2017 IS-06 33 33 0 17 17 0 0 67 33 12
2014 IS 15 45 9 19 12 0 0 60 31 95
2014 IS-03 21 25 17 33 4 0 0 46 38 24
2014 IS-04 16 61 3 3 16 0 0 77 19 31
2014 IS-05 8 50 4 25 12 0 0 58 37 24
2014 IS-06 17 33 25 17 8 0 0 50 25 12
2011 IS 29 43 10 12 5 0 1 72 17 124
2011 IS-02 25 75 0 0 0 0 0 100 0 12
2011 IS-03 21 44 8 21 5 0 3 66 26 39
2011 IS-04 38 30 14 14 5 0 0 68 19 37
2011 IS-05 32 37 16 5 11 0 0 68 16 19
2011 IS-06 21 64 7 7 0 0 0 86 7 14

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 33 16 15 10 0 0 58 25 67
2018 IS-03 20 40 27 0 13 0 0 60 13 15
2018 IS-04 23 18 18 27 14 0 0 41 41 22
2018 IS-05 27 36 18 18 0 0 0 64 18 11
2017 IS 27 35 12 20 5 0 0 62 26 74
2017 IS-03 37 21 16 21 5 0 0 58 27 19
2017 IS-04 19 52 10 15 5 0 0 71 20 21
2017 IS-05 19 44 6 25 6 0 0 63 31 16
2017 IS-06 25 25 17 25 8 0 0 50 33 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 27 17 12 18 9 8 44 36 66
2018 IS-03 13 33 7 7 27 7 7 54 38 15
2018 IS-04 5 9 18 23 14 18 14 20 53 22
2018 IS-05 9 36 36 18 0 0 0 45 18 11
2017 IS 5 16 23 19 11 20 5 29 40 74
2017 IS-03 5 21 21 16 10 21 5 36 36 19
2017 IS-04 5 10 20 24 14 19 9 20 53 21
2017 IS-05 0 25 12 19 6 31 6 40 40 16
2017 IS-06 8 8 42 17 17 8 0 18 36 12
2014 IS 11 18 20 20 19 7 5 33 45 95
2014 IS-03 8 33 13 17 21 4 4 45 41 24
2014 IS-04 10 13 26 16 13 13 10 29 38 31
2014 IS-05 4 12 21 38 21 4 0 17 61 24
2014 IS-06 17 17 25 0 25 8 8 40 30 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 43 13 6 7 0 0 73 13 67
2018 IS-03 40 20 20 7 13 0 0 60 20 15
2018 IS-04 23 59 5 14 0 0 0 82 14 22
2018 IS-05 45 45 9 0 0 0 0 91 0 11
2017 IS 38 32 22 3 5 0 0 70 8 74
2017 IS-03 31 31 27 5 5 0 0 63 10 19
2017 IS-04 37 43 15 5 0 0 0 80 5 21
2017 IS-05 44 31 19 0 6 0 0 75 6 16
2017 IS-06 25 33 25 0 17 0 0 58 17 12
2014 IS 31 38 17 8 5 0 1 69 14 95
2014 IS-03 25 38 21 4 8 0 4 65 13 24
2014 IS-04 35 42 16 6 0 0 0 77 6 31
2014 IS-05 29 29 17 12 12 0 0 58 25 24
2014 IS-06 25 58 8 8 0 0 0 83 8 12
2011 IS 38 37 11 5 7 1 2 78 12 123
2011 IS-02 58 17 17 0 8 0 0 75 8 12
2011 IS-03 26 44 3 10 13 3 3 73 24 39
2011 IS-04 46 32 19 0 3 0 0 78 3 37
2011 IS-05 42 37 11 5 5 0 0 79 11 19
2011 IS-06 23 54 8 8 0 0 8 83 8 13
2008 IS 47 34 8 7 2 1 1 83 9 111
2008 IS-03 33 50 8 8 0 0 0 83 8 24
2008 IS-04 42 31 11 6 6 3 3 76 12 36
2008 IS-05 57 38 0 5 0 0 0 95 5 21
2008 IS-06 31 38 15 15 0 0 0 69 15 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 7 40 20 20 7 0 7 50 29 15
2017 IS 20 27 33 0 20 0 0 47 20 15
2014 IS 14 36 17 11 14 3 6 55 27 36
2014 IS-04 10 40 20 0 20 0 10 56 22 10
2014 IS-05 8 39 23 8 15 0 8 50 25 13
2014 IS-06 25 33 8 25 0 8 0 64 27 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 43 4 19 6 0 1 70 26 67
2018 IS-03 20 40 7 27 7 0 0 60 33 15
2018 IS-04 23 32 5 32 9 0 0 55 41 22
2018 IS-05 36 36 9 9 0 0 9 80 10 11
2017 IS 27 43 14 14 1 0 1 71 15 74
2017 IS-03 26 31 10 32 0 0 0 58 32 19
2017 IS-04 34 42 10 10 0 0 5 80 10 21
2017 IS-05 0 75 25 0 0 0 0 75 0 16
2017 IS-06 50 17 17 8 8 0 0 67 17 12
2014 IS 28 37 12 15 8 0 0 65 23 95
2014 IS-03 17 58 13 8 4 0 0 75 13 24
2014 IS-04 45 32 6 10 6 0 0 77 16 31
2014 IS-05 17 29 12 29 13 0 0 46 42 24
2014 IS-06 25 33 25 17 0 0 0 58 17 12
2011 IS 32 36 17 10 4 0 0 69 15 124
2011 IS-02 17 50 8 17 8 0 0 67 25 12
2011 IS-03 33 23 23 13 8 0 0 56 21 39
2011 IS-04 35 41 14 8 3 0 0 76 11 37
2011 IS-05 37 42 16 5 0 0 0 79 5 19
2011 IS-06 21 43 21 14 0 0 0 64 14 14
2008 IS 35 40 17 5 2 0 1 75 7 111
2008 IS-03 21 46 29 4 0 0 0 67 4 24
2008 IS-04 39 44 8 3 3 0 3 86 6 36
2008 IS-05 43 33 19 0 5 0 0 76 5 21
2008 IS-06 38 15 23 23 0 0 0 54 23 13

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 43 43 7 4 1 0 0 87 6 67
2018 IS-03 33 60 0 7 0 0 0 93 7 15
2018 IS-04 50 36 9 5 0 0 0 86 5 22
2018 IS-05 45 27 9 9 9 0 0 73 18 11
2017 IS 50 32 10 8 0 0 0 82 8 74
2017 IS-03 58 21 10 11 0 0 0 79 11 19
2017 IS-04 48 42 5 5 0 0 0 90 5 21
2017 IS-05 50 37 6 6 0 0 0 88 6 16
2017 IS-06 33 33 17 17 0 0 0 67 17 12
2014 IS 42 42 7 4 3 0 1 85 7 95
2014 IS-03 42 42 8 4 4 0 0 83 8 24
2014 IS-04 58 32 6 3 0 0 0 90 3 31
2014 IS-05 29 58 4 4 4 0 0 87 8 24
2014 IS-06 33 50 0 8 8 0 0 83 17 12
2011 IS 47 33 5 11 4 0 0 80 15 123
2011 IS-02 33 50 0 17 0 0 0 83 17 12
2011 IS-03 44 31 5 10 10 0 0 74 21 39
2011 IS-04 46 30 11 14 0 0 0 76 14 37
2011 IS-05 56 33 0 11 0 0 0 89 11 18
2011 IS-06 64 29 0 0 7 0 0 93 7 14
2008 IS 42 36 5 15 0 0 1 79 15 111
2008 IS-03 38 29 8 21 0 0 4 70 22 24
2008 IS-04 42 39 6 14 0 0 0 81 14 36
2008 IS-05 57 33 0 10 0 0 0 90 10 21
2008 IS-06 54 38 8 0 0 0 0 92 0 13

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 51 39 3 7 0 0 0 90 7 67
2018 IS-03 47 47 0 7 0 0 0 93 7 15
2018 IS-04 45 45 5 5 0 0 0 91 5 22
2018 IS-05 64 18 0 18 0 0 0 82 18 11
2017 IS 64 31 1 4 0 0 0 95 4 74
2017 IS-03 63 32 0 5 0 0 0 95 5 19
2017 IS-04 58 42 0 0 0 0 0 100 0 21
2017 IS-05 69 25 0 6 0 0 0 94 6 16
2017 IS-06 67 33 0 0 0 0 0 100 0 12
2014 IS 48 41 1 5 4 0 0 89 9 95
2014 IS-03 54 38 0 4 4 0 0 92 8 24
2014 IS-04 61 35 0 0 3 0 0 97 3 31
2014 IS-05 37 46 4 4 8 0 0 83 12 24
2014 IS-06 33 58 0 8 0 0 0 92 8 12
2011 IS 56 35 2 6 1 0 0 91 7 124
2011 IS-02 42 42 0 17 0 0 0 83 17 12
2011 IS-03 62 28 3 5 3 0 0 90 8 39
2011 IS-04 54 41 3 3 0 0 0 95 3 37
2011 IS-05 58 32 0 11 0 0 0 89 11 19
2011 IS-06 57 36 0 7 0 0 0 93 7 14
2008 IS 42 44 6 7 0 0 0 86 7 111
2008 IS-03 29 46 8 17 0 0 0 75 17 24
2008 IS-04 50 44 3 3 0 0 0 94 3 36
2008 IS-05 62 29 5 5 0 0 0 90 5 21
2008 IS-06 46 54 0 0 0 0 0 100 0 13

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 27 16 19 9 3 0 54 29 67
2018 IS-03 7 20 33 27 7 7 0 29 36 15
2018 IS-04 18 27 14 27 14 0 0 45 41 22
2018 IS-05 45 36 18 0 0 0 0 82 0 11
2017 IS 20 29 29 12 7 3 0 50 19 74
2017 IS-03 27 26 26 16 0 5 0 56 17 19
2017 IS-04 24 34 23 10 10 0 0 58 19 21
2017 IS-05 12 25 50 12 0 0 0 38 12 16
2017 IS-06 17 33 25 8 17 0 0 50 25 12
2014 IS 14 25 21 25 15 0 0 39 40 95
2014 IS-03 8 42 13 25 13 0 0 50 38 24
2014 IS-04 19 16 29 23 13 0 0 35 35 31
2014 IS-05 4 29 17 29 21 0 0 33 50 24
2014 IS-06 25 8 33 17 17 0 0 33 33 12
2011 IS 26 34 17 15 6 1 1 61 22 124
2011 IS-02 17 25 8 42 0 0 8 45 45 12
2011 IS-03 26 28 13 18 13 3 0 55 32 39
2011 IS-04 27 38 22 11 3 0 0 65 14 37
2011 IS-05 21 47 21 5 5 0 0 68 11 19
2011 IS-06 36 29 14 14 7 0 0 64 21 14
2008 IS 32 39 16 8 4 2 0 72 12 111
2008 IS-03 25 29 33 8 0 4 0 57 9 24
2008 IS-04 25 47 14 8 6 0 0 72 14 36
2008 IS-05 48 38 5 5 5 0 0 86 10 21
2008 IS-06 31 46 8 8 8 0 0 77 15 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 28 7 18 21 4 1 51 41 67
2018 IS-03 0 33 7 20 33 0 7 36 57 15
2018 IS-04 9 27 9 18 27 9 0 40 50 22
2018 IS-05 45 18 18 18 0 0 0 64 18 11
2017 IS 16 34 11 19 16 1 3 52 36 74
2017 IS-03 5 42 5 16 21 5 5 53 41 19
2017 IS-04 24 24 5 23 24 0 0 48 47 21
2017 IS-05 19 38 25 12 0 0 6 60 13 16
2017 IS-06 17 33 17 17 17 0 0 50 33 12
2014 IS 8 26 11 25 26 2 1 36 53 95
2014 IS-03 4 21 13 33 29 0 0 25 63 24
2014 IS-04 13 23 6 26 29 0 3 37 57 31
2014 IS-05 0 33 13 17 29 8 0 36 50 24
2014 IS-06 25 33 8 33 0 0 0 58 33 12
2011 IS 10 25 15 26 19 4 2 37 48 124
2011 IS-02 17 8 0 50 17 8 0 27 73 12
2011 IS-03 3 26 10 26 28 5 3 31 58 39
2011 IS-04 5 19 22 32 16 3 3 26 51 37
2011 IS-05 16 47 16 11 11 0 0 63 21 19
2011 IS-06 21 29 14 7 21 7 0 54 31 14
2008 IS 21 30 9 20 15 4 1 53 37 110
2008 IS-03 17 42 13 13 13 4 0 61 26 24
2008 IS-04 25 19 3 25 19 6 3 48 48 36
2008 IS-05 14 38 19 10 14 5 0 55 25 21
2008 IS-06 33 17 8 25 17 0 0 50 42 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 42 18 10 10 0 0 61 21 67
2018 IS-03 13 53 7 13 13 0 0 67 27 15
2018 IS-04 18 27 36 5 14 0 0 45 18 22
2018 IS-05 18 36 27 18 0 0 0 55 18 11
2017 IS 18 44 12 19 7 0 0 62 26 74
2017 IS-03 5 58 11 21 5 0 0 63 26 19
2017 IS-04 19 42 14 14 10 0 0 62 24 21
2017 IS-05 25 37 12 19 6 0 0 63 25 16
2017 IS-06 17 42 17 17 8 0 0 58 25 12
2014 IS 17 41 15 21 6 0 0 58 27 95
2014 IS-03 29 38 17 8 8 0 0 67 17 24
2014 IS-04 13 42 19 19 6 0 0 55 26 31
2014 IS-05 12 33 13 37 4 0 0 46 42 24
2014 IS-06 17 58 0 17 8 0 0 75 25 12
2011 IS 27 42 11 11 9 0 1 69 20 122
2011 IS-02 27 27 27 9 9 0 0 55 18 11
2011 IS-03 21 45 8 11 13 0 3 68 24 38
2011 IS-04 30 43 11 14 3 0 0 73 16 37
2011 IS-05 32 42 5 5 16 0 0 74 21 19
2011 IS-06 29 43 7 14 7 0 0 71 21 14

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 27 40 18 7 7 0 0 67 15 67
2018 IS-03 13 47 13 13 13 0 0 60 27 15
2018 IS-04 23 41 18 14 5 0 0 64 18 22
2018 IS-05 36 55 9 0 0 0 0 91 0 11
2017 IS 31 38 15 14 3 0 0 69 16 74
2017 IS-03 26 31 21 21 0 0 0 58 21 19
2017 IS-04 29 33 19 14 5 0 0 62 19 21
2017 IS-05 44 44 6 6 0 0 0 88 6 16
2017 IS-06 17 58 8 8 8 0 0 75 17 12
2014 IS 24 37 21 14 4 0 0 61 18 95
2014 IS-03 33 38 17 4 8 0 0 71 13 24
2014 IS-04 23 48 23 6 0 0 0 71 6 31
2014 IS-05 17 25 21 33 4 0 0 42 37 24
2014 IS-06 33 25 17 17 8 0 0 58 25 12

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 30 18 12 10 0 0 60 22 67
2018 IS-03 20 27 33 7 13 0 0 47 20 15
2018 IS-04 14 32 18 18 18 0 0 45 36 22
2018 IS-05 55 18 18 9 0 0 0 73 9 11
2017 IS 20 54 10 10 7 0 0 74 16 74
2017 IS-03 16 58 0 27 0 0 0 73 27 19
2017 IS-04 14 52 24 5 5 0 0 66 10 21
2017 IS-05 19 63 6 0 12 0 0 81 12 16
2017 IS-06 33 33 8 8 17 0 0 67 25 12
2014 IS 27 42 15 7 8 0 0 69 16 95
2014 IS-03 33 50 4 4 8 0 0 83 13 24
2014 IS-04 23 48 16 6 6 0 0 71 13 31
2014 IS-05 25 29 17 13 17 0 0 54 29 24
2014 IS-06 33 42 25 0 0 0 0 75 0 12
2011 IS 39 36 12 8 3 1 1 76 11 124
2011 IS-02 42 17 25 17 0 0 0 58 17 12
2011 IS-03 44 31 8 5 10 0 3 76 16 39
2011 IS-04 35 41 11 11 0 3 0 78 11 37
2011 IS-05 37 42 16 5 0 0 0 79 5 19
2011 IS-06 29 50 14 7 0 0 0 79 7 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 34 24 9 7 0 0 60 16 67
2018 IS-03 7 40 33 13 7 0 0 47 20 15
2018 IS-04 18 27 32 14 9 0 0 45 23 22
2018 IS-05 45 45 9 0 0 0 0 91 0 11
2017 IS 21 43 17 11 6 3 0 66 17 72
2017 IS-03 16 37 21 16 5 5 0 55 23 19
2017 IS-04 30 25 20 15 5 5 0 58 21 20
2017 IS-05 25 63 12 0 0 0 0 88 0 16
2017 IS-06 9 64 9 9 9 0 0 73 18 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 39 34 12 9 6 0 0 73 15 67
2018 IS-03 67 13 0 7 13 0 0 80 20 15
2018 IS-04 23 50 14 9 5 0 0 73 14 22
2018 IS-05 45 36 9 9 0 0 0 82 9 11
2017 IS 35 40 9 4 7 1 3 79 11 74
2017 IS-03 31 47 0 11 0 0 10 88 12 19
2017 IS-04 43 52 5 0 0 0 0 95 0 21
2017 IS-05 31 38 19 0 12 0 0 69 12 16
2017 IS-06 33 17 17 8 25 0 0 50 33 12
2014 IS 36 31 9 18 5 1 0 67 23 95
2014 IS-03 42 38 8 8 4 0 0 79 13 24
2014 IS-04 42 39 6 13 0 0 0 81 13 31
2014 IS-05 29 21 4 33 8 4 0 52 44 24
2014 IS-06 25 17 25 25 8 0 0 42 33 12
2011 IS 35 36 12 10 6 0 1 72 15 124
2011 IS-02 50 33 17 0 0 0 0 83 0 12
2011 IS-03 23 49 13 5 8 0 3 74 13 39
2011 IS-04 46 27 16 8 3 0 0 73 11 37
2011 IS-05 21 47 5 16 11 0 0 68 26 19
2011 IS-06 43 14 7 29 7 0 0 57 36 14

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 42 12 15 6 0 0 67 21 67
2018 IS-03 40 40 7 7 7 0 0 80 13 15
2018 IS-04 32 32 14 18 5 0 0 64 23 22
2018 IS-05 27 36 9 18 9 0 0 64 27 11
2017 IS 29 45 14 11 1 0 0 74 12 74
2017 IS-03 42 31 5 21 0 0 0 73 21 19
2017 IS-04 47 39 14 0 0 0 0 86 0 21
2017 IS-05 12 56 19 12 0 0 0 69 12 16
2017 IS-06 0 50 25 17 8 0 0 50 25 12
2014 IS 39 40 15 4 2 0 0 79 6 95
2014 IS-03 54 33 8 4 0 0 0 88 4 24
2014 IS-04 42 48 6 3 0 0 0 90 3 31
2014 IS-05 29 29 33 4 4 0 0 58 8 24
2014 IS-06 33 42 17 8 0 0 0 75 8 12
2011 IS 35 41 18 4 2 0 0 76 6 124
2011 IS-02 50 42 8 0 0 0 0 92 0 12
2011 IS-03 38 38 10 8 5 0 0 77 13 39
2011 IS-04 32 46 22 0 0 0 0 78 0 37
2011 IS-05 21 42 26 11 0 0 0 63 11 19
2011 IS-06 29 43 21 0 7 0 0 71 7 14
2008 IS 23 41 22 9 5 0 0 64 14 111
2008 IS-03 17 63 17 0 4 0 0 79 4 24
2008 IS-04 28 47 17 6 3 0 0 75 8 36
2008 IS-05 29 29 24 5 14 0 0 57 19 21
2008 IS-06 0 8 38 46 8 0 0 8 54 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 IS 33 35 32 66
2018 IS-03 33 33 33 15
2018 IS-04 27 41 32 22
2018 IS-05 45 27 27 11
2017 IS 35 30 35 74
2017 IS-03 27 37 37 19
2017 IS-04 37 19 43 21
2017 IS-05 31 37 31 16
2017 IS-06 58 17 25 12
2014 IS 33 31 37 95
2014 IS-03 33 25 42 24
2014 IS-04 16 35 48 31
2014 IS-05 42 29 29 24
2014 IS-06 50 33 17 12
2011 IS 20 40 40 124
2011 IS-02 58 25 17 12
2011 IS-03 15 49 36 39
2011 IS-04 22 46 32 37
2011 IS-05 11 26 63 19
2011 IS-06 14 29 57 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 IS 5 19 62 5 5 5 21
2017 IS 19 31 43 0 4 3 26
2014 IS 6 10 61 10 9999 13 31
2014 IS-05 0 10 60 10 9999 20 10
2011 IS 12 20 48 8 9999 12 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 46 12 3 1 0 0 84 4 67
2018 IS-03 20 60 13 0 7 0 0 80 7 15
2018 IS-04 36 41 14 9 0 0 0 77 9 22
2018 IS-05 55 45 0 0 0 0 0 100 0 11
2017 IS 38 35 13 9 3 1 0 74 12 74
2017 IS-03 37 32 21 10 0 0 0 69 10 19
2017 IS-04 43 29 18 10 0 0 0 72 10 21
2017 IS-05 31 44 6 12 6 0 0 75 19 16
2017 IS-06 42 33 8 8 8 0 0 75 17 12
2014 IS 37 44 12 4 2 0 1 82 6 94
2014 IS-03 38 38 25 0 0 0 0 75 0 24
2014 IS-04 42 45 10 3 0 0 0 87 3 31
2014 IS-05 42 42 8 4 4 0 0 83 8 24
2014 IS-06 25 58 0 8 8 0 0 83 17 12
2011 IS 39 45 8 6 2 0 0 84 8 124
2011 IS-02 33 58 0 8 0 0 0 92 8 12
2011 IS-03 36 49 3 8 5 0 0 85 13 39
2011 IS-04 43 35 16 5 0 0 0 78 5 37
2011 IS-05 32 53 5 5 5 0 0 84 11 19
2011 IS-06 43 43 14 0 0 0 0 86 0 14
2008 IS 35 49 6 4 4 3 0 86 7 111
2008 IS-03 38 46 8 0 4 4 0 87 4 24
2008 IS-04 39 39 6 8 6 3 0 80 14 36
2008 IS-05 43 48 5 0 5 0 0 90 5 21
2008 IS-06 31 62 8 0 0 0 0 92 0 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 15 49 15 16 4 0 0 64 21 67
2018 IS-03 7 60 13 13 7 0 0 67 20 15
2018 IS-04 9 45 14 27 5 0 0 55 32 22
2018 IS-05 45 45 9 0 0 0 0 91 0 11
2017 IS 15 56 15 9 4 0 0 71 14 74
2017 IS-03 26 37 21 10 5 0 0 63 16 19
2017 IS-04 5 71 15 10 0 0 0 76 10 21
2017 IS-05 19 62 12 6 0 0 0 81 6 16
2017 IS-06 0 58 8 17 17 0 0 58 33 12
2014 IS 20 44 21 9 3 2 0 66 13 95
2014 IS-03 17 58 17 4 4 0 0 75 8 24
2014 IS-04 26 32 23 16 3 0 0 58 19 31
2014 IS-05 17 46 21 8 4 4 0 65 13 24
2014 IS-06 17 50 25 0 0 8 0 73 0 12
2011 IS 24 46 19 6 3 1 0 71 10 124
2011 IS-02 33 33 17 8 0 8 0 73 9 12
2011 IS-03 21 44 26 3 8 0 0 64 10 39
2011 IS-04 19 51 16 11 3 0 0 70 14 37
2011 IS-05 26 42 21 11 0 0 0 68 11 19
2011 IS-06 36 50 14 0 0 0 0 86 0 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 39 33 10 6 0 0 16 51 67
2018 IS-03 7 33 40 7 13 0 0 20 40 15
2018 IS-04 27 36 18 14 5 0 0 18 64 22
2018 IS-05 0 55 18 18 9 0 0 27 55 11
2017 IS 15 22 38 19 7 0 0 26 37 74
2017 IS-03 11 21 42 16 10 0 0 26 32 19
2017 IS-04 19 19 38 14 10 0 0 24 38 21
2017 IS-05 19 12 44 25 0 0 0 25 31 16
2017 IS-06 17 50 25 8 0 0 0 8 67 12
2014 IS 6 25 47 14 5 0 2 19 32 95
2014 IS-03 4 13 54 13 13 0 4 26 17 24
2014 IS-04 10 23 48 13 3 0 3 17 33 31
2014 IS-05 8 46 29 17 0 0 0 17 54 24
2014 IS-06 0 17 67 17 0 0 0 17 17 12
2011 IS 15 27 35 17 3 0 2 21 43 124
2011 IS-02 0 8 50 17 25 0 0 42 8 12
2011 IS-03 18 26 33 15 0 0 8 17 47 39
2011 IS-04 16 24 43 16 0 0 0 16 41 37
2011 IS-05 21 42 16 21 0 0 0 21 63 19
2011 IS-06 14 36 29 21 0 0 0 21 50 14
2008 IS 14 29 36 16 5 0 1 21 43 111
2008 IS-03 13 25 33 25 4 0 0 29 38 24
2008 IS-04 14 33 28 17 8 0 0 25 47 36
2008 IS-05 14 29 48 5 5 0 0 10 43 21
2008 IS-06 23 31 38 8 0 0 0 8 54 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 19 34 21 7 1 3 30 34 67
2018 IS-03 7 7 27 27 13 7 13 50 17 15
2018 IS-04 27 32 18 18 5 0 0 23 59 22
2018 IS-05 9 18 45 18 9 0 0 27 27 11
2017 IS 15 26 31 12 11 3 1 24 44 72
2017 IS-03 0 36 29 12 18 6 0 31 38 17
2017 IS-04 29 34 19 9 10 0 0 18 63 21
2017 IS-05 12 12 44 19 6 0 7 27 27 16
2017 IS-06 25 25 33 8 8 0 0 17 50 12
2014 IS 4 17 35 34 6 1 2 42 22 94
2014 IS-03 4 9 30 35 13 4 4 52 14 23
2014 IS-04 6 23 32 29 6 0 3 37 30 31
2014 IS-05 4 17 42 38 0 0 0 38 21 24
2014 IS-06 0 25 33 33 9 0 0 42 25 12
2011 IS 8 19 22 34 13 2 2 49 28 124
2011 IS-02 0 17 8 33 33 8 0 73 18 12
2011 IS-03 18 5 31 26 10 3 8 40 26 39
2011 IS-04 3 19 22 46 8 3 0 56 22 37
2011 IS-05 11 42 16 26 5 0 0 32 53 19
2011 IS-06 0 29 21 29 21 0 0 50 29 14
2008 IS 9 23 32 24 6 3 3 32 34 111
2008 IS-03 13 13 38 21 4 8 4 29 29 24
2008 IS-04 14 19 25 28 11 0 3 40 34 36
2008 IS-05 5 38 29 24 5 0 0 29 43 21
2008 IS-06 8 31 31 23 0 8 0 25 42 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 23 26 38 12 2 0 0 14 48 66
2018 IS-03 14 36 43 7 0 0 0 7 50 14
2018 IS-04 41 14 32 14 0 0 0 14 55 22
2018 IS-05 18 27 27 18 9 0 0 27 45 11
2017 IS 17 34 31 11 5 1 0 17 52 74
2017 IS-03 10 53 31 0 0 5 0 0 67 19
2017 IS-04 33 29 14 14 10 0 0 24 62 21
2017 IS-05 6 19 50 19 7 0 0 25 25 16
2017 IS-06 25 33 33 0 8 0 0 8 58 12
2014 IS 32 34 25 6 1 0 2 8 67 95
2014 IS-03 17 38 33 4 4 0 4 9 57 24
2014 IS-04 32 29 26 10 0 0 3 10 63 31
2014 IS-05 46 33 17 4 0 0 0 4 79 24
2014 IS-06 25 50 25 0 0 0 0 0 75 12
2011 IS 37 27 25 7 3 0 1 11 64 124
2011 IS-02 8 33 42 8 8 0 0 17 42 12
2011 IS-03 44 26 21 5 3 0 3 8 71 39
2011 IS-04 35 27 22 14 3 0 0 16 62 37
2011 IS-05 53 16 26 0 5 0 0 5 68 19
2011 IS-06 36 43 14 7 0 0 0 7 79 14
2008 IS 31 29 26 7 4 2 1 11 62 110
2008 IS-03 29 33 29 0 4 4 0 4 65 24
2008 IS-04 34 23 26 9 6 3 0 15 59 35
2008 IS-05 24 24 38 10 5 0 0 14 48 21
2008 IS-06 46 31 23 0 0 0 0 0 77 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 28 31 18 0 0 0 18 51 67
2018 IS-03 20 27 33 20 0 0 0 20 47 15
2018 IS-04 36 27 18 18 0 0 0 18 64 22
2018 IS-05 18 45 9 27 0 0 0 27 64 11
2017 IS 12 25 27 23 11 1 0 35 38 73
2017 IS-03 5 37 16 26 10 5 0 39 45 19
2017 IS-04 10 29 18 29 14 0 0 43 39 21
2017 IS-05 27 13 27 34 0 0 0 34 40 15
2017 IS-06 17 17 58 0 8 0 0 8 33 12
2014 IS 13 23 46 15 3 0 0 18 36 95
2014 IS-03 0 21 42 29 8 0 0 38 21 24
2014 IS-04 6 19 55 19 0 0 0 19 26 31
2014 IS-05 29 25 46 0 0 0 0 0 54 24
2014 IS-06 17 42 33 8 0 0 0 8 58 12
2011 IS 24 24 29 18 4 0 1 22 48 123
2011 IS-02 0 8 33 42 17 0 0 58 8 12
2011 IS-03 18 23 36 18 3 0 3 21 42 39
2011 IS-04 17 33 31 14 6 0 0 19 50 36
2011 IS-05 53 26 16 5 0 0 0 5 79 19
2011 IS-06 43 21 29 7 0 0 0 7 64 14
2008 IS 17 22 36 18 5 1 1 23 40 110
2008 IS-03 13 13 39 17 13 4 0 32 27 23
2008 IS-04 14 31 33 19 3 0 0 22 44 36
2008 IS-05 24 24 38 10 5 0 0 14 48 21
2008 IS-06 38 31 31 0 0 0 0 0 69 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 31 25 10 7 1 1 18 55 67
2018 IS-03 20 13 13 27 13 7 7 46 38 15
2018 IS-04 32 41 23 0 5 0 0 5 73 22
2018 IS-05 27 45 18 0 9 0 0 9 73 11
2017 IS 26 22 27 12 11 3 0 23 49 74
2017 IS-03 16 21 26 5 31 0 0 37 37 19
2017 IS-04 29 34 14 13 10 0 0 23 63 21
2017 IS-05 31 6 38 19 0 6 0 20 40 16
2017 IS-06 42 25 25 8 0 0 0 8 67 12
2014 IS 16 31 30 15 5 0 2 21 48 93
2014 IS-03 17 13 43 13 13 0 0 26 30 23
2014 IS-04 6 39 32 13 6 0 3 20 47 31
2014 IS-05 26 31 17 22 0 0 4 23 59 23
2014 IS-06 17 50 25 8 0 0 0 8 67 12
2011 IS 18 24 26 23 7 2 1 30 43 123
2011 IS-02 0 25 25 25 17 8 0 45 27 12
2011 IS-03 21 21 18 26 10 3 3 38 43 39
2011 IS-04 11 33 33 22 0 0 0 22 44 36
2011 IS-05 32 26 21 16 5 0 0 21 58 19
2011 IS-06 29 14 43 7 7 0 0 14 43 14
2008 IS 16 25 26 21 8 0 3 30 43 110
2008 IS-03 13 25 33 17 8 0 4 26 39 24
2008 IS-04 14 33 25 14 11 0 3 26 49 36
2008 IS-05 15 35 20 20 10 0 0 30 50 20
2008 IS-06 38 15 31 15 0 0 0 15 54 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 19 30 13 10 3 1 25 44 67
2018 IS-03 20 13 20 27 7 7 7 38 38 15
2018 IS-04 32 18 36 9 5 0 0 14 50 22
2018 IS-05 18 18 36 9 18 0 0 27 36 11
2017 IS 31 22 19 12 10 3 4 23 57 74
2017 IS-03 21 10 32 5 21 5 5 29 35 19
2017 IS-04 43 29 9 10 5 0 5 15 76 21
2017 IS-05 25 25 19 19 13 0 0 31 50 16
2017 IS-06 42 17 25 17 0 0 0 17 58 12
2014 IS 2 9 32 35 16 2 4 55 11 94
2014 IS-03 0 8 33 33 17 4 4 55 9 24
2014 IS-04 3 13 27 23 27 0 7 54 18 30
2014 IS-05 4 8 33 42 8 0 4 52 13 24
2014 IS-06 0 0 42 58 0 0 0 58 0 12
2011 IS 6 11 23 40 18 1 2 59 18 123
2011 IS-02 0 8 8 33 50 0 0 83 8 12
2011 IS-03 8 13 21 39 11 3 5 54 23 38
2011 IS-04 5 5 30 43 16 0 0 59 11 37
2011 IS-05 11 26 26 26 11 0 0 37 37 19
2011 IS-06 0 7 14 64 14 0 0 79 7 14
2008 IS 10 31 23 16 14 2 5 32 44 111
2008 IS-03 8 21 25 17 17 8 4 38 33 24
2008 IS-04 19 31 17 14 17 0 3 31 51 36
2008 IS-05 5 48 19 10 14 0 5 25 55 21
2008 IS-06 8 31 31 15 0 0 15 18 45 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 28 37 9 6 1 0 15 47 67
2018 IS-03 13 33 40 7 7 0 0 13 47 15
2018 IS-04 27 27 27 14 0 5 0 14 57 22
2018 IS-05 9 36 36 0 18 0 0 18 45 11
2017 IS 11 28 38 12 5 4 1 19 42 74
2017 IS-03 0 37 31 16 10 5 0 28 39 19
2017 IS-04 20 24 47 0 5 0 5 5 46 21
2017 IS-05 12 19 37 25 0 6 0 27 33 16
2017 IS-06 17 33 42 0 0 8 0 0 55 12
2014 IS 18 20 40 13 6 0 3 20 39 95
2014 IS-03 13 17 50 8 8 0 4 17 30 24
2014 IS-04 16 23 32 16 6 0 6 24 41 31
2014 IS-05 29 29 33 8 0 0 0 8 58 24
2014 IS-06 8 8 58 17 9 0 0 25 17 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 38 21 17 11 11 0 3 61 22 66
2018 IS-03 33 27 13 13 13 0 0 60 27 15
2018 IS-04 36 14 27 9 5 0 9 55 15 22
2018 IS-05 45 18 9 27 0 0 0 64 27 11
2017 IS 34 33 8 15 8 1 1 68 24 74
2017 IS-03 26 37 6 16 10 5 0 66 28 19
2017 IS-04 42 29 10 10 5 0 5 75 15 21
2017 IS-05 31 31 12 19 6 0 0 63 25 16
2017 IS-06 25 33 8 25 8 0 0 58 33 12
2014 IS 38 27 11 15 8 1 0 66 23 95
2014 IS-03 33 17 21 8 17 4 0 52 26 24
2014 IS-04 39 42 6 10 3 0 0 81 13 31
2014 IS-05 29 29 8 25 8 0 0 58 33 24
2014 IS-06 58 17 8 8 8 0 0 75 17 12

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 36 33 14 11 3 0 3 72 14 66
2018 IS-03 40 40 7 7 7 0 0 80 13 15
2018 IS-04 27 27 27 5 5 0 9 60 10 22
2018 IS-05 36 45 9 9 0 0 0 82 9 11
2017 IS 39 38 7 11 4 0 1 78 15 74
2017 IS-03 31 48 10 5 5 0 0 79 10 19
2017 IS-04 52 34 0 5 5 0 5 90 10 21
2017 IS-05 38 44 0 19 0 0 0 81 19 16
2017 IS-06 33 25 17 17 8 0 0 58 25 12
2014 IS 36 38 8 13 5 0 0 74 18 95
2014 IS-03 33 42 8 13 4 0 0 75 17 24
2014 IS-04 48 42 0 10 0 0 0 90 10 31
2014 IS-05 21 29 17 17 17 0 0 50 33 24
2014 IS-06 33 50 8 8 0 0 0 83 8 12

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 39 38 8 6 6 0 3 80 13 66
2018 IS-03 33 47 0 13 7 0 0 80 20 15
2018 IS-04 23 45 9 9 5 0 9 75 15 22
2018 IS-05 64 36 0 0 0 0 0 100 0 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 36 36 15 6 6 0 0 73 12 66
2018 IS-03 20 53 13 7 7 0 0 73 13 15
2018 IS-04 27 36 23 14 0 0 0 64 14 22
2018 IS-05 64 36 0 0 0 0 0 100 0 11
2017 IS 33 43 11 5 4 4 0 79 10 74
2017 IS-03 21 58 5 5 5 5 0 83 11 19
2017 IS-04 39 37 14 5 5 0 0 76 10 21
2017 IS-05 37 44 19 0 0 0 0 81 0 16
2017 IS-06 25 33 8 8 8 17 0 70 20 12
2014 IS 34 37 20 2 2 5 0 74 4 95
2014 IS-03 38 46 13 0 0 4 0 87 0 24
2014 IS-04 39 39 19 3 0 0 0 77 3 31
2014 IS-05 25 38 17 4 4 12 0 71 10 24
2014 IS-06 33 25 33 0 0 8 0 64 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 35 42 11 5 6 2 0 78 11 66
2018 IS-03 27 47 20 0 7 0 0 73 7 15
2018 IS-04 23 45 14 14 0 5 0 71 14 22
2018 IS-05 64 36 0 0 0 0 0 100 0 11
2017 IS 28 54 5 9 1 1 0 84 11 74
2017 IS-03 16 74 5 5 0 0 0 90 5 19
2017 IS-04 33 53 5 5 0 5 0 90 5 21
2017 IS-05 31 50 6 12 0 0 0 81 12 16
2017 IS-06 33 33 8 17 8 0 0 67 25 12
2014 IS 29 40 19 4 3 4 0 73 8 95
2014 IS-03 38 42 4 4 4 8 0 86 9 24
2014 IS-04 35 48 16 0 0 0 0 84 0 31
2014 IS-05 12 42 25 4 8 8 0 59 14 24
2014 IS-06 33 25 33 8 0 0 0 58 8 12
2011 IS 31 38 15 5 5 6 0 74 10 124
2011 IS-02 17 67 8 0 0 8 0 91 0 12
2011 IS-03 31 23 18 8 15 5 0 57 24 39
2011 IS-04 41 41 14 3 0 3 0 83 3 37
2011 IS-05 26 42 16 11 0 5 0 72 11 19
2011 IS-06 21 50 14 0 0 14 0 83 0 14

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 44 39 11 5 2 0 0 83 6 66
2018 IS-03 47 40 13 0 0 0 0 87 0 15
2018 IS-04 27 50 14 5 5 0 0 77 9 22
2018 IS-05 73 27 0 0 0 0 0 100 0 11
2017 IS 38 45 9 3 4 1 0 84 7 74
2017 IS-03 26 58 10 0 0 5 0 89 0 19
2017 IS-04 42 43 5 5 5 0 0 86 10 21
2017 IS-05 50 38 12 0 0 0 0 88 0 16
2017 IS-06 42 25 8 8 17 0 0 67 25 12
2014 IS 35 42 14 6 3 0 0 77 9 95
2014 IS-03 42 38 8 8 4 0 0 79 13 24
2014 IS-04 45 42 10 0 3 0 0 87 3 31
2014 IS-05 17 50 17 12 4 0 0 67 17 24
2014 IS-06 33 42 17 8 0 0 0 75 8 12
2011 IS 40 44 11 1 3 0 0 85 4 124
2011 IS-02 17 58 25 0 0 0 0 75 0 12
2011 IS-03 44 36 8 3 10 0 0 79 13 39
2011 IS-04 49 41 11 0 0 0 0 89 0 37
2011 IS-05 37 47 16 0 0 0 0 84 0 19
2011 IS-06 29 64 7 0 0 0 0 93 0 14
2008 IS 38 38 15 7 2 0 0 76 9 111
2008 IS-03 33 50 17 0 0 0 0 83 0 24
2008 IS-04 33 39 17 6 6 0 0 72 11 36
2008 IS-05 43 38 14 5 0 0 0 81 5 21
2008 IS-06 31 38 15 15 0 0 0 69 15 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 26 15 14 12 5 5 55 28 66
2018 IS-03 20 27 20 0 20 13 0 54 23 15
2018 IS-04 14 23 18 14 14 5 14 44 33 22
2018 IS-05 36 36 9 18 0 0 0 73 18 11
2017 IS 23 30 16 11 14 3 4 57 26 74
2017 IS-03 26 42 5 5 10 5 5 77 18 19
2017 IS-04 19 24 24 14 10 0 9 47 26 21
2017 IS-05 31 19 25 12 12 0 0 50 25 16
2017 IS-06 25 25 8 17 25 0 0 50 42 12
2014 IS 25 26 17 14 15 1 2 53 29 95
2014 IS-03 29 17 17 25 13 0 0 46 38 24
2014 IS-04 29 35 10 3 13 3 6 71 18 31
2014 IS-05 8 29 25 12 25 0 0 37 38 24
2014 IS-06 33 25 17 25 0 0 0 58 25 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 34 16 19 4 1 1 58 25 67
2018 IS-03 27 13 33 20 7 0 0 40 27 15
2018 IS-04 14 41 5 36 5 0 0 55 41 22
2018 IS-05 45 36 18 0 0 0 0 82 0 11
2017 IS 23 49 12 15 1 0 0 72 16 74
2017 IS-03 21 37 21 16 5 0 0 58 21 19
2017 IS-04 29 42 14 14 0 0 0 71 14 21
2017 IS-05 19 56 12 12 0 0 0 75 12 16
2017 IS-06 25 75 0 0 0 0 0 100 0 12
2014 IS 29 42 9 12 3 3 1 75 15 95
2014 IS-03 29 42 4 17 4 4 0 74 22 24
2014 IS-04 39 42 3 10 3 0 3 83 13 31
2014 IS-05 17 42 21 8 4 8 0 64 14 24
2014 IS-06 33 42 17 8 0 0 0 75 8 12
2011 IS 29 34 16 10 4 7 1 68 15 122
2011 IS-02 17 25 17 17 17 8 0 45 36 12
2011 IS-03 36 26 13 15 5 5 0 65 22 39
2011 IS-04 28 44 11 6 0 8 3 81 6 36
2011 IS-05 28 33 22 6 0 11 0 69 6 18
2011 IS-06 29 36 14 7 7 7 0 69 15 14
2008 IS 37 32 10 12 4 5 1 73 16 111
2008 IS-03 38 29 8 13 4 4 4 73 18 24
2008 IS-04 36 33 14 8 6 3 0 71 14 36
2008 IS-05 48 33 0 10 0 10 0 89 11 21
2008 IS-06 38 31 8 15 8 0 0 69 23 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 17 44 26 6 8 0 0 61 14 66
2018 IS-03 13 33 40 7 7 0 0 47 13 15
2018 IS-04 5 48 29 10 10 0 0 52 19 21
2018 IS-05 55 27 18 0 0 0 0 82 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 13 24 16 15 16 3 31 39 67
2018 IS-03 20 20 20 13 13 13 0 46 31 15
2018 IS-04 5 9 18 32 23 9 5 16 63 22
2018 IS-05 9 9 55 9 0 18 0 22 11 11
2017 IS 4 26 16 20 14 12 8 37 42 74
2017 IS-03 0 31 27 10 16 10 5 37 31 19
2017 IS-04 10 29 5 42 5 10 0 42 52 21
2017 IS-05 6 25 25 12 6 12 13 42 25 16
2017 IS-06 0 25 8 8 42 8 8 30 60 12
2014 IS 12 11 13 24 29 12 0 25 61 95
2014 IS-03 8 13 13 42 21 4 0 22 65 24
2014 IS-04 19 10 13 13 29 16 0 35 50 31
2014 IS-05 4 12 8 29 38 8 0 18 73 24
2014 IS-06 17 0 17 17 25 25 0 22 55 12
2011 IS 10 23 16 14 18 19 1 41 39 124
2011 IS-02 17 25 17 17 8 17 0 50 30 12
2011 IS-03 10 26 15 10 26 13 0 41 41 39
2011 IS-04 8 19 14 19 16 22 3 36 46 37
2011 IS-05 11 26 26 5 11 21 0 47 20 19
2011 IS-06 14 21 14 14 14 21 0 45 36 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 17 83 66
2018 IS-05 0 100 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 IS 45 11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 IS 55 11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 IS 45 11

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 IS 55 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 IS 45 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 IS 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 19 15 6 9 28 9 52 24 67
2018 IS-03 13 20 7 7 7 47 0 63 25 15
2018 IS-04 5 18 18 14 9 23 14 36 36 22
2018 IS-05 27 27 9 0 0 27 9 86 0 11
2017 IS 5 15 28 11 14 19 8 28 33 74
2017 IS-03 5 21 27 0 10 26 10 41 17 19
2017 IS-04 5 14 24 14 15 14 13 27 40 21
2017 IS-05 6 19 37 6 6 19 7 33 17 16
2017 IS-06 8 0 25 33 25 8 0 9 64 12
2014 IS 9 21 21 11 12 20 6 41 30 95
2014 IS-03 13 17 38 8 4 17 4 37 16 24
2014 IS-04 10 19 13 10 6 32 10 50 28 31
2014 IS-05 4 25 17 17 25 8 4 33 48 24
2014 IS-06 17 25 17 8 0 25 8 63 12 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 34 12 9 7 15 1 66 20 67
2018 IS-03 20 20 20 7 7 27 0 55 18 15
2018 IS-04 9 36 18 14 9 9 5 53 26 22
2018 IS-05 36 45 0 0 0 18 0 100 0 11
2017 IS 16 28 24 9 10 9 3 50 22 74
2017 IS-03 10 26 21 10 5 26 0 50 21 19
2017 IS-04 19 33 19 14 15 0 0 52 29 21
2017 IS-05 19 37 25 0 6 6 7 64 7 16
2017 IS-06 17 8 33 17 17 8 0 27 36 12
2014 IS 18 28 22 12 8 12 0 52 23 95
2014 IS-03 21 25 29 13 4 8 0 50 18 24
2014 IS-04 19 32 13 10 3 23 0 67 17 31
2014 IS-05 12 29 17 17 21 4 0 43 39 24
2014 IS-06 25 25 33 8 0 8 0 54 9 12
2011 IS 27 34 16 3 5 15 0 72 10 122
2011 IS-02 8 50 8 8 0 25 0 78 11 12
2011 IS-03 23 31 18 3 13 13 0 62 18 39
2011 IS-04 39 31 11 0 0 19 0 86 0 36
2011 IS-05 28 39 17 0 6 11 0 75 6 18
2011 IS-06 21 36 29 7 0 7 0 62 8 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 12 88 67
2018 IS-05 0 100 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 16 12 18 4 6 33 10 50 18 67
2018 IS-03 13 7 20 0 7 53 0 43 14 15
2018 IS-04 14 18 9 14 0 36 9 58 25 22
2018 IS-05 27 9 27 0 0 18 18 57 0 11
2017 IS 5 18 25 3 3 39 8 43 10 74
2017 IS-03 5 16 27 0 5 37 10 40 10 19
2017 IS-04 5 14 24 5 0 38 13 40 10 21
2017 IS-05 6 25 19 0 0 44 7 63 0 16
2017 IS-06 8 17 25 0 8 42 0 43 14 12
2014 IS 11 22 22 1 2 36 6 56 5 95
2014 IS-03 17 29 21 0 4 29 0 65 6 24
2014 IS-04 13 13 19 3 0 42 10 53 7 31
2014 IS-05 8 25 12 0 0 46 8 73 0 24
2014 IS-06 0 25 42 0 0 25 8 38 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 28 12 6 6 21 3 69 16 67
2018 IS-03 27 27 20 0 7 20 0 67 8 15
2018 IS-04 14 32 14 14 0 27 0 63 19 22
2018 IS-05 36 18 9 0 0 18 18 86 0 11
2017 IS 18 39 20 3 3 15 3 69 7 74
2017 IS-03 10 37 21 0 5 26 0 64 7 19
2017 IS-04 14 42 20 0 0 19 5 74 0 21
2017 IS-05 19 37 19 6 0 12 7 69 8 16
2017 IS-06 25 42 17 8 8 0 0 67 17 12
2014 IS 18 31 25 0 2 24 0 64 3 95
2014 IS-03 25 33 13 0 4 25 0 78 6 24
2014 IS-04 19 32 26 0 0 23 0 67 0 31
2014 IS-05 17 25 25 0 0 33 0 62 0 24
2014 IS-06 8 33 42 0 0 17 0 50 0 12
2011 IS 34 29 12 4 3 17 0 76 9 122
2011 IS-02 17 33 8 8 8 25 0 67 22 12
2011 IS-03 22 30 14 5 8 22 0 66 17 37
2011 IS-04 46 27 11 0 0 16 0 87 0 37
2011 IS-05 53 16 16 0 0 16 0 81 0 19
2011 IS-06 21 50 14 7 0 7 0 77 8 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 48 24 15 7 6 0 0 72 13 67
2018 IS-03 60 13 7 7 13 0 0 73 20 15
2018 IS-04 41 27 18 5 9 0 0 68 14 22
2018 IS-05 64 27 9 0 0 0 0 91 0 11
2017 IS 50 32 11 3 3 1 0 84 5 74
2017 IS-03 26 53 10 5 5 0 0 79 10 19
2017 IS-04 53 33 10 0 0 5 0 90 0 21
2017 IS-05 81 12 6 0 0 0 0 94 0 16
2017 IS-06 42 17 25 8 8 0 0 58 17 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 43 9 9 4 3 0 77 14 67
2018 IS-03 27 33 13 13 13 0 0 60 27 15
2018 IS-04 18 55 14 14 0 0 0 73 14 22
2018 IS-05 55 36 9 0 0 0 0 91 0 11
2017 IS 30 42 15 7 4 3 0 74 11 74
2017 IS-03 26 47 16 5 0 5 0 77 6 19
2017 IS-04 34 52 5 10 0 0 0 86 10 21
2017 IS-05 31 31 19 12 0 6 0 67 13 16
2017 IS-06 33 42 0 0 25 0 0 75 25 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 15 37 19 19 6 3 0 54 26 67
2018 IS-03 13 33 20 20 13 0 0 47 33 15
2018 IS-04 9 32 32 23 5 0 0 41 27 22
2018 IS-05 18 55 9 18 0 0 0 73 18 11
2017 IS 13 42 10 19 16 0 0 55 35 74
2017 IS-03 10 42 21 10 16 0 0 52 26 19
2017 IS-04 9 38 10 34 10 0 0 47 43 21
2017 IS-05 25 44 6 6 19 0 0 69 25 16
2017 IS-06 8 42 0 25 25 0 0 50 50 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 27 23 18 9 20 0 3 52 30 66
2018 IS-03 20 27 13 7 27 0 7 50 36 15
2018 IS-04 27 14 23 9 27 0 0 41 36 22
2018 IS-05 45 9 27 9 9 0 0 55 18 11
2017 IS 37 17 15 12 18 0 1 54 31 73
2017 IS-03 28 11 28 11 17 0 6 41 29 18
2017 IS-04 29 29 4 10 29 0 0 58 38 21
2017 IS-05 50 19 19 6 6 0 0 69 12 16
2017 IS-06 33 8 17 25 17 0 0 42 42 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 11 29 23 17 21 0 0 39 38 66
2018 IS-03 13 40 13 20 13 0 0 53 33 15
2018 IS-04 14 9 27 18 32 0 0 23 50 22
2018 IS-05 9 27 27 27 9 0 0 36 36 11
2017 IS 14 33 24 18 11 0 0 47 29 73
2017 IS-03 6 39 28 11 17 0 0 44 28 18
2017 IS-04 24 29 23 20 5 0 0 53 24 21
2017 IS-05 6 44 0 37 12 0 0 50 50 16
2017 IS-06 0 25 50 8 17 0 0 25 25 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 8 26 23 18 25 0 0 34 43 65
2018 IS-03 13 13 40 7 27 0 0 27 33 15
2018 IS-04 9 18 18 27 27 0 0 27 55 22
2018 IS-05 10 20 30 20 20 0 0 30 40 10
2017 IS 14 38 23 9 16 0 0 51 26 74
2017 IS-03 5 47 26 5 16 0 0 52 21 19
2017 IS-04 24 34 19 10 14 0 0 58 24 21
2017 IS-05 13 44 6 19 19 0 0 56 37 16
2017 IS-06 8 25 33 8 25 0 0 33 33 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 24 21 15 30 0 0 33 45 66
2018 IS-03 20 33 13 20 13 0 0 53 33 15
2018 IS-04 9 9 18 14 50 0 0 18 64 22
2018 IS-05 0 27 36 27 9 0 0 27 36 11
2017 IS 16 23 17 23 20 0 0 39 43 74
2017 IS-03 21 21 10 26 21 0 0 42 48 19
2017 IS-04 10 24 23 29 14 0 0 34 43 21
2017 IS-05 19 25 0 31 25 0 0 44 56 16
2017 IS-06 0 25 33 8 33 0 0 25 42 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 29 26 20 9 12 2 3 57 22 66
2018 IS-03 33 40 7 13 0 7 0 79 14 15
2018 IS-04 27 23 18 9 18 0 5 52 29 22
2018 IS-05 18 18 36 9 9 0 9 40 20 11
2017 IS 40 22 18 10 7 0 4 64 17 73
2017 IS-03 33 17 22 6 11 0 11 56 19 18
2017 IS-04 58 14 13 5 5 0 5 76 10 21
2017 IS-05 25 31 19 25 0 0 0 56 25 16
2017 IS-06 25 33 17 8 17 0 0 58 25 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 26 28 18 9 18 0 0 54 28 65
2018 IS-03 27 33 13 7 20 0 0 60 27 15
2018 IS-04 29 10 24 10 29 0 0 38 38 21
2018 IS-05 27 36 18 9 9 0 0 64 18 11
2017 IS 27 25 23 12 12 0 0 53 24 74
2017 IS-03 42 5 26 16 10 0 0 47 27 19
2017 IS-04 34 28 19 14 5 0 0 62 19 21
2017 IS-05 19 31 19 12 19 0 0 50 31 16
2017 IS-06 0 42 33 0 25 0 0 42 25 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 27 30 21 7 0 1 41 29 67
2018 IS-03 13 40 13 27 7 0 0 53 33 15
2018 IS-04 14 14 32 23 18 0 0 27 41 22
2018 IS-05 18 36 36 9 0 0 0 55 9 11
2017 IS 22 28 28 15 7 0 0 50 22 74
2017 IS-03 21 42 21 11 5 0 0 63 16 19
2017 IS-04 15 34 33 14 5 0 0 48 19 21
2017 IS-05 37 13 25 25 0 0 0 50 25 16
2017 IS-06 17 17 33 8 25 0 0 33 33 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 28 31 21 7 0 0 40 28 67
2018 IS-03 27 33 13 20 7 0 0 60 27 15
2018 IS-04 5 18 36 23 18 0 0 23 41 22
2018 IS-05 9 36 45 9 0 0 0 45 9 11
2017 IS 15 41 16 16 12 0 0 56 28 74
2017 IS-03 16 42 16 21 5 0 0 58 27 19
2017 IS-04 10 43 13 14 19 0 0 53 34 21
2017 IS-05 12 44 19 19 6 0 0 56 25 16
2017 IS-06 17 25 17 17 25 0 0 42 42 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 28 28 19 10 0 0 42 30 67
2018 IS-03 20 13 47 7 13 0 0 33 20 15
2018 IS-04 9 23 23 32 14 0 0 32 45 22
2018 IS-05 9 27 45 18 0 0 0 36 18 11
2017 IS 19 29 31 12 8 0 0 48 21 73
2017 IS-03 26 21 31 16 5 0 0 47 21 19
2017 IS-04 5 35 50 5 5 0 0 40 10 20
2017 IS-05 19 25 25 19 12 0 0 44 31 16
2017 IS-06 25 25 17 17 17 0 0 50 33 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 39 20 18 11 12 0 0 59 23 66
2018 IS-03 47 27 13 7 7 0 0 73 13 15
2018 IS-04 41 18 9 18 14 0 0 59 32 22
2018 IS-05 36 9 36 9 9 0 0 45 18 11
2017 IS 29 32 20 14 5 0 0 60 19 73
2017 IS-03 26 42 10 11 10 0 0 68 21 19
2017 IS-04 20 41 34 5 0 0 0 61 5 20
2017 IS-05 38 12 19 25 6 0 0 50 31 16
2017 IS-06 25 33 17 17 8 0 0 58 25 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 36 31 15 9 9 0 0 67 18 67
2018 IS-03 33 33 20 7 7 0 0 67 13 15
2018 IS-04 41 32 5 9 14 0 0 73 23 22
2018 IS-05 36 18 18 18 9 0 0 55 27 11
2017 IS 57 28 7 6 1 0 1 86 7 74
2017 IS-03 47 37 0 6 5 0 5 89 11 19
2017 IS-04 71 14 10 5 0 0 0 86 5 21
2017 IS-05 44 44 6 6 0 0 0 88 6 16
2017 IS-06 50 33 8 8 0 0 0 83 8 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 61 16 6 4 6 0 6 83 11 67
2018 IS-03 60 13 0 7 7 0 13 85 15 15
2018 IS-04 64 14 9 5 9 0 0 77 14 22
2018 IS-05 64 27 0 0 0 0 9 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 64 13 3 7 7 0 4 81 16 67
2018 IS-03 53 7 13 7 7 0 13 69 15 15
2018 IS-04 68 18 0 5 9 0 0 86 14 22
2018 IS-05 73 18 0 9 0 0 0 91 9 11
2017 IS 61 16 3 8 8 0 4 80 17 74
2017 IS-03 58 26 5 0 5 0 5 89 6 19
2017 IS-04 66 0 5 10 14 0 5 69 26 21
2017 IS-05 69 19 0 6 0 0 7 93 7 16
2017 IS-06 58 8 0 17 17 0 0 67 33 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 48 20 14 6 9 0 2 70 16 64
2018 IS-03 40 13 13 13 13 0 7 57 29 15
2018 IS-04 57 19 5 10 10 0 0 76 19 21
2018 IS-05 36 27 36 0 0 0 0 64 0 11
2017 IS 55 22 6 7 8 0 3 79 15 74
2017 IS-03 37 31 11 5 10 0 5 72 17 19
2017 IS-04 57 24 0 5 14 0 0 81 19 21
2017 IS-05 69 12 6 6 0 0 7 87 7 16
2017 IS-06 50 25 8 8 8 0 0 75 17 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 42 20 19 11 6 0 2 63 17 64
2018 IS-03 47 7 20 13 7 0 7 57 21 15
2018 IS-04 38 10 29 14 10 0 0 48 24 21
2018 IS-05 55 36 9 0 0 0 0 91 0 11
2017 IS 50 18 11 9 8 1 3 70 18 74
2017 IS-03 42 26 16 10 0 0 5 72 11 19
2017 IS-04 62 10 10 10 10 0 0 71 19 21
2017 IS-05 62 12 6 0 6 6 7 86 7 16
2017 IS-06 25 25 8 17 25 0 0 50 42 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 45 9 8 3 0 0 34 83 5 64
2018 IS-03 40 7 0 0 0 0 53 100 0 15
2018 IS-04 57 5 0 0 0 0 38 100 0 21
2018 IS-05 36 9 18 9 0 0 27 63 13 11
2017 IS 48 10 0 3 3 0 37 91 9 74
2017 IS-03 42 11 0 0 0 0 47 100 0 19
2017 IS-04 42 10 0 0 5 0 43 92 8 21
2017 IS-05 50 12 0 0 0 0 38 100 0 16
2017 IS-06 58 8 0 8 8 0 17 80 20 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 66 5 8 2 0 0 20 88 2 64
2018 IS-03 53 0 7 7 0 0 33 80 10 15
2018 IS-04 62 5 10 0 0 0 24 88 0 21
2018 IS-05 73 9 0 0 0 0 18 100 0 11
2017 IS 78 11 0 1 1 0 8 97 3 73
2017 IS-03 69 10 0 0 0 0 21 100 0 19
2017 IS-04 85 10 0 0 5 0 0 95 5 20
2017 IS-05 75 19 0 0 0 0 7 100 0 16
2017 IS-06 83 8 0 8 0 0 0 92 8 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 64 9 3 6 8 0 9 81 16 64
2018 IS-03 40 7 13 7 13 0 20 58 25 15
2018 IS-04 76 0 0 5 10 0 10 84 16 21
2018 IS-05 82 9 0 0 0 0 9 100 0 11
2017 IS 67 14 7 3 5 0 4 85 8 74
2017 IS-03 53 21 16 0 0 0 10 82 0 19
2017 IS-04 66 15 0 5 10 0 5 85 15 21
2017 IS-05 69 19 12 0 0 0 0 88 0 16
2017 IS-06 83 0 0 8 8 0 0 83 17 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 56 19 17 2 3 0 3 77 5 64
2018 IS-03 47 20 27 0 7 0 0 67 7 15
2018 IS-04 62 19 0 5 5 0 10 89 11 21
2018 IS-05 64 9 27 0 0 0 0 73 0 11
2017 IS 42 30 19 4 3 0 3 74 7 74
2017 IS-03 26 42 16 5 5 0 5 72 11 19
2017 IS-04 38 38 14 5 5 0 0 76 10 21
2017 IS-05 56 12 25 0 0 0 7 73 0 16
2017 IS-06 42 25 25 8 0 0 0 67 8 12

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 10 21 37 24 7 0 0 31 31 67
2018 IS-03 13 20 47 13 7 0 0 33 20 15
2018 IS-04 14 5 41 32 9 0 0 18 41 22
2018 IS-05 9 36 27 27 0 0 0 45 27 11
2017 IS 7 24 46 15 8 0 0 31 23 74
2017 IS-03 5 10 74 10 0 0 0 16 10 19
2017 IS-04 0 37 34 24 5 0 0 37 29 21
2017 IS-05 19 19 38 6 19 0 0 37 25 16
2017 IS-06 0 17 50 17 17 0 0 17 33 12

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 11 29 34 17 8 0 2 25 41 65
2018 IS-03 7 40 27 13 13 0 0 27 47 15
2018 IS-04 19 33 29 10 5 0 5 15 55 21
2018 IS-05 10 0 60 30 0 0 0 30 10 10
2017 IS 11 14 52 17 7 0 0 24 24 74
2017 IS-03 5 10 63 16 5 0 0 21 16 19
2017 IS-04 10 29 38 18 5 0 0 23 39 21
2017 IS-05 12 6 50 25 6 0 0 31 19 16
2017 IS-06 17 8 67 0 8 0 0 8 25 12
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 39 20 20 9 12 0 0 39 61 66
2018 IS-03 47 7 7 13 27 0 0 47 53 15
2018 IS-04 32 27 23 9 9 0 0 32 68 22
2018 IS-05 55 18 27 0 0 0 0 55 45 11
2017 IS 31 35 11 10 5 7 1 34 66 74
2017 IS-03 31 32 10 5 10 5 5 35 65 19
2017 IS-04 29 28 14 14 5 10 0 32 68 21
2017 IS-05 31 37 12 13 0 6 0 33 67 16
2017 IS-06 25 50 8 0 8 8 0 27 73 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 IS 35 40
2018 IS-04 27 15
2017 IS 20 45
2017 IS-03 36 11
2017 IS-04 16 13
2017 IS-05 10 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 30 40
2018 IS-04 27 15
2017 IS 20 45
2017 IS-03 54 11
2017 IS-04 16 13
2017 IS-05 0 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 25 40
2018 IS-04 20 15
2017 IS 16 45
2017 IS-03 18 11
2017 IS-04 39 13
2017 IS-05 0 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 IS 40 40
2018 IS-04 60 15
2017 IS 46 45
2017 IS-03 18 11
2017 IS-04 53 13
2017 IS-05 60 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 IS 10 40
2018 IS-04 20 15
2017 IS 7 45
2017 IS-03 18 11
2017 IS-04 8 13
2017 IS-05 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 IS 23 40
2018 IS-04 13 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 IS 25 40
2018 IS-04 33 15
2017 IS 34 45
2017 IS-03 37 11
2017 IS-04 16 13
2017 IS-05 50 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 IS 0 48 25 13 5 10 40
2018 IS-04 0 67 7 20 0 7 15
2017 IS 2 50 18 18 2 9 44
2017 IS-03 9 46 18 9 9 9 11
2017 IS-04 0 47 16 29 0 8 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 43 58 40
2018 IS-04 40 60 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 23 17 12 9 0 8 58 23 65
2018 IS-03 27 53 0 0 20 0 0 80 20 15
2018 IS-04 24 10 29 24 10 0 5 35 35 21
2018 IS-05 27 9 27 27 0 0 9 40 30 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 8 35 10 25 20 0 3 44 46 40
2018 IS-04 7 53 7 7 27 0 0 60 33 15
2017 IS 11 25 22 15 16 4 7 40 35 45
2017 IS-03 9 0 18 10 18 18 27 16 51 11
2017 IS-04 8 39 0 37 16 0 0 47 53 13
2017 IS-05 10 40 30 10 10 0 0 50 20 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 0 18 15 33 33 3 0 18 67 40
2018 IS-04 0 20 13 27 40 0 0 20 67 15
2017 IS 2 11 13 22 40 0 11 15 70 45
2017 IS-03 0 0 9 18 64 0 9 0 90 11
2017 IS-04 0 32 0 16 53 0 0 32 68 13
2017 IS-05 0 0 30 30 20 0 20 0 63 10
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