2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 30 21 3 3 1 0 73 5 76
2018 CR-05 32 39 22 5 0 2 0 73 5 41
2017 CR 32 40 17 8 4 0 0 72 12 85
2017 CR-04 33 37 11 13 7 0 0 69 20 46
2017 CR-05 30 46 21 3 0 0 0 75 3 33
2014 CR 29 39 16 7 7 0 2 69 14 100
2014 CR-04 32 34 16 4 10 0 4 69 15 50
2014 CR-05 22 47 16 11 4 0 0 69 16 45
2011 CR 31 31 20 13 6 0 0 61 19 127
2011 CR-04 35 22 18 18 7 0 0 57 25 72
2011 CR-05 27 39 22 8 4 0 0 65 12 49
2008 CR 34 44 9 9 5 0 0 78 14 170
2008 CR-04 32 44 10 11 3 0 0 76 14 93
2008 CR-05 32 49 6 5 8 0 0 82 12 65

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 41 14 7 8 1 0 71 15 76
2018 CR-05 22 44 20 5 7 2 0 68 13 41
2017 CR 35 35 14 5 11 0 0 70 16 84
2017 CR-04 41 26 15 7 11 0 0 67 17 46
2017 CR-05 25 45 15 3 12 0 0 69 15 33

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 28 16 0 3 0 0 82 3 76
2018 CR-05 51 34 12 0 2 0 0 85 2 41
2017 CR 60 30 6 2 1 0 0 91 4 85
2017 CR-04 63 26 4 4 2 0 0 89 7 46
2017 CR-05 54 36 9 0 0 0 0 91 0 33
2014 CR 63 25 7 1 3 0 1 89 4 100
2014 CR-04 72 18 6 0 2 0 2 92 2 50
2014 CR-05 51 33 9 2 4 0 0 84 7 45
2011 CR 56 28 12 3 1 0 1 84 4 127
2011 CR-04 58 22 14 4 1 0 0 81 6 72
2011 CR-05 51 37 10 2 0 0 0 88 2 49

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 33 11 1 3 0 0 86 4 76
2018 CR-05 54 32 12 2 0 0 0 85 2 41
2017 CR 48 30 11 8 2 0 0 79 11 85
2017 CR-04 52 24 13 7 4 0 0 76 11 46
2017 CR-05 45 36 9 9 0 0 0 82 9 33
2014 CR 36 40 14 7 3 0 0 76 10 100
2014 CR-04 32 44 12 10 2 0 0 76 12 50
2014 CR-05 38 36 18 4 4 0 0 73 9 45
2011 CR 33 41 15 8 3 0 0 74 11 127
2011 CR-04 32 39 15 10 4 0 0 71 14 72
2011 CR-05 31 47 14 6 2 0 0 78 8 49
2008 CR 41 42 8 6 3 0 0 83 9 170
2008 CR-04 39 43 8 8 3 0 0 82 11 93
2008 CR-05 42 43 8 5 3 0 0 85 8 65

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 30 10 4 1 1 1 84 5 77
2018 CR-05 46 34 12 0 2 2 2 85 3 41
2017 CR 55 25 11 7 1 1 0 81 8 85
2017 CR-04 57 24 13 7 0 0 0 81 7 46
2017 CR-05 54 24 9 6 3 3 0 81 10 33
2014 CR 38 39 10 5 7 0 1 78 12 100
2014 CR-04 38 32 10 8 12 0 0 70 20 50
2014 CR-05 36 47 11 2 2 0 2 84 5 45
2011 CR 38 20 21 9 9 2 0 60 19 127
2011 CR-04 40 14 26 8 11 0 0 54 19 72
2011 CR-05 33 31 16 10 6 4 0 66 17 49

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 30 14 4 0 0 1 81 4 76
2018 CR-05 43 38 18 0 0 0 3 82 0 40
2017 CR 55 28 9 5 2 0 0 83 7 84
2017 CR-04 60 22 9 7 2 0 0 82 9 45
2017 CR-05 48 33 12 3 3 0 0 82 6 33
2014 CR 37 40 9 6 7 0 0 78 13 99
2014 CR-04 41 30 8 8 12 0 0 71 20 49
2014 CR-05 31 51 11 4 2 0 0 82 7 45
2011 CR 31 30 17 11 9 2 0 62 20 127
2011 CR-04 32 24 21 13 10 1 0 56 23 72
2011 CR-05 27 41 14 10 6 2 0 69 17 49
2008 CR 40 34 13 9 4 1 0 74 13 171
2008 CR-03 50 30 10 10 0 0 0 80 10 10
2008 CR-04 40 34 12 10 4 0 0 74 14 93
2008 CR-05 38 35 14 8 3 2 0 75 11 65

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 12 4 6 4 0 77 11 77
2018 CR-05 39 29 15 0 10 7 0 74 11 41
2017 CR 46 22 16 2 6 6 1 73 9 85
2017 CR-04 48 15 15 4 9 7 2 69 14 46
2017 CR-05 42 30 18 0 3 6 0 77 3 33
2014 CR 46 20 12 8 9 5 0 70 18 100
2014 CR-04 42 28 14 2 12 2 0 72 14 50
2014 CR-05 47 13 9 16 7 9 0 66 24 45
2011 CR 30 22 17 13 12 5 0 55 27 126
2011 CR-04 31 21 15 14 14 4 0 54 29 71
2011 CR-05 27 24 22 14 8 4 0 53 23 49
2008 CR 28 30 19 8 12 4 0 61 20 171
2008 CR-03 20 40 20 10 10 0 0 60 20 10
2008 CR-04 29 26 18 9 14 4 0 57 24 93
2008 CR-05 28 37 18 6 8 3 0 67 14 65
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 29 4 13 4 3 0 78 18 76
2018 CR-05 49 27 7 10 5 2 0 78 15 41
2017 CR 49 27 7 9 4 2 1 79 14 85
2017 CR-04 48 24 6 13 2 4 2 77 16 46
2017 CR-05 48 33 9 3 6 0 0 82 9 33
2014 CR 47 25 13 6 7 2 0 73 13 100
2014 CR-04 42 24 12 10 10 2 0 67 20 50
2014 CR-05 51 24 16 2 4 2 0 77 7 45
2011 CR 41 27 14 9 7 2 0 69 17 127
2011 CR-04 40 29 14 11 6 0 0 69 17 72
2011 CR-05 41 24 16 8 6 4 0 68 15 49
2008 CR 42 31 11 5 8 3 1 76 13 171
2008 CR-03 50 40 0 0 0 0 10 100 0 10
2008 CR-04 44 26 11 5 9 4 1 74 15 93
2008 CR-05 35 38 12 6 6 2 0 75 13 65

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 25 12 4 8 0 1 76 12 77
2018 CR-05 56 22 12 2 5 0 2 80 8 41
2017 CR 48 35 6 1 9 0 0 83 11 85
2017 CR-04 48 34 4 2 11 0 0 83 13 46
2017 CR-05 48 37 9 0 6 0 0 85 6 33
2014 CR 49 30 9 3 7 2 0 81 10 100
2014 CR-04 46 24 10 6 10 4 0 73 17 50
2014 CR-05 51 36 9 0 4 0 0 87 4 45
2011 CR 38 36 12 9 4 1 0 75 13 127
2011 CR-04 33 36 17 11 3 0 0 69 14 72
2011 CR-05 43 39 4 8 4 2 0 83 13 49
2008 CR 42 33 9 8 7 1 0 75 15 171
2008 CR-03 50 40 0 0 10 0 0 90 10 10
2008 CR-04 41 29 14 6 8 2 0 71 14 93
2008 CR-05 40 38 5 11 6 0 0 78 17 65

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 21 12 4 8 1 0 76 12 77
2018 CR-05 59 15 12 7 5 2 0 75 13 41
2017 CR 60 24 5 4 7 0 0 85 11 85
2017 CR-04 63 22 4 4 7 0 0 85 11 46
2017 CR-05 61 23 6 0 9 0 0 85 9 33
2014 CR 52 28 9 3 6 1 1 82 9 100
2014 CR-04 44 32 10 4 8 2 0 77 12 50
2014 CR-05 60 22 9 2 4 0 2 84 7 45

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 14 5 1 6 0 78 7 77
2018 CR-05 41 29 17 2 2 7 0 76 5 41
2017 CR 34 34 13 6 1 9 2 77 8 85
2017 CR-04 37 33 15 9 2 2 2 73 11 46
2017 CR-05 28 33 12 3 0 21 3 80 4 33
2014 CR 29 23 18 9 6 15 0 61 18 100
2014 CR-04 38 10 16 10 10 16 0 57 24 50
2014 CR-05 13 38 22 9 2 16 0 61 13 45
2011 CR 22 34 17 9 8 10 0 62 19 127
2011 CR-04 19 38 22 7 8 6 0 60 16 72
2011 CR-05 22 31 10 14 6 16 0 63 24 49

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 26 13 6 1 5 0 78 8 77
2018 CR-05 44 29 15 5 2 5 0 77 8 41
2017 CR 33 34 18 8 4 2 1 69 12 85
2017 CR-04 33 33 17 11 4 0 2 67 16 46
2017 CR-05 28 36 21 6 3 6 0 67 10 33
2014 CR 30 21 18 14 11 6 0 54 27 100
2014 CR-04 38 10 14 12 16 10 0 53 31 50
2014 CR-05 16 33 24 18 7 2 0 50 25 45
2011 CR 28 25 20 13 12 3 0 54 25 126
2011 CR-04 29 25 18 13 14 1 0 55 27 72
2011 CR-05 25 23 25 13 10 4 0 50 24 48
2008 CR 25 33 15 9 12 5 1 62 22 171
2008 CR-03 20 40 10 0 10 0 20 75 13 10
2008 CR-04 29 30 12 9 15 5 0 63 25 93
2008 CR-05 20 37 22 11 5 6 0 61 16 65

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 32 22 9 1 5 0 66 11 77
2018 CR-05 27 32 24 10 2 5 0 62 13 41
2017 CR 27 30 21 6 7 8 1 63 14 85
2017 CR-04 26 30 22 4 9 7 2 62 14 46
2017 CR-05 25 25 24 9 6 12 0 56 17 33
2014 CR 23 15 23 11 15 12 0 44 30 99
2014 CR-04 29 12 18 8 18 14 0 48 31 49
2014 CR-05 11 20 29 16 13 11 0 35 33 45
2011 CR 18 20 23 15 12 12 0 44 30 127
2011 CR-04 19 19 22 14 17 8 0 42 33 72
2011 CR-05 12 22 27 18 4 16 0 41 27 49
2008 CR 17 30 18 13 11 11 1 53 27 171
2008 CR-03 10 60 10 0 0 10 10 88 0 10
2008 CR-04 18 26 15 14 15 12 0 50 33 93
2008 CR-05 15 32 23 12 8 9 0 53 22 65

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 35 16 10 3 6 0 69 14 77
2018 CR-05 29 34 17 5 5 10 0 70 11 41
2017 CR 30 30 19 11 7 2 1 62 18 85
2017 CR-04 28 30 20 11 9 0 2 60 20 46
2017 CR-05 28 27 21 12 6 6 0 58 20 33
2014 CR 21 26 20 14 16 3 0 49 31 100
2014 CR-04 26 28 12 12 18 4 0 56 31 50
2014 CR-05 11 24 29 18 16 2 0 36 34 45
2011 CR 16 27 15 22 14 6 0 45 39 126
2011 CR-04 18 25 13 23 15 6 0 46 40 71
2011 CR-05 10 31 18 24 12 4 0 43 38 49
2008 CR 19 35 14 12 13 5 1 58 27 170
2008 CR-04 19 30 16 13 15 6 0 53 30 93
2008 CR-05 17 42 14 14 9 5 0 61 24 65
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 30 17 9 8 0 0 66 17 76
2018 CR-05 29 34 24 7 5 0 0 63 12 41
2017 CR 34 36 11 5 11 0 2 72 16 85
2017 CR-04 37 33 9 4 13 0 4 73 18 46
2017 CR-05 31 40 14 6 9 0 0 70 15 33
2014 CR 28 35 9 12 16 0 0 63 28 100
2014 CR-04 24 32 10 10 24 0 0 56 34 50
2014 CR-05 27 40 9 16 9 0 0 67 24 45
2011 CR 24 33 17 19 7 0 0 57 26 126
2011 CR-04 28 29 17 19 7 0 0 57 26 72
2011 CR-05 15 40 17 21 8 0 0 54 29 48

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 12 8 7 0 0 73 15 75
2018 CR-05 40 33 18 5 5 0 0 73 10 40
2017 CR 37 38 12 4 10 0 0 75 13 84
2017 CR-04 41 30 11 4 13 0 0 72 17 46
2017 CR-05 29 46 16 3 6 0 0 75 10 32

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 23 5 18 7 12 5 64 30 74
2018 CR-05 30 20 8 13 8 18 5 65 26 40
2017 CR 15 23 13 8 18 20 4 49 34 85
2017 CR-04 13 22 11 9 17 24 4 49 36 46
2017 CR-05 15 21 15 9 18 17 3 46 35 33
2014 CR 14 15 20 18 12 19 2 37 38 100
2014 CR-04 10 18 18 16 14 20 4 37 39 50
2014 CR-05 13 13 20 22 11 20 0 33 42 45

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 29 13 3 9 0 0 75 12 77
2018 CR-05 44 34 15 0 7 0 0 78 7 41
2017 CR 47 32 9 5 6 0 0 80 11 85
2017 CR-04 50 30 4 9 7 0 0 80 15 46
2017 CR-05 43 39 12 0 6 0 0 82 6 33
2014 CR 49 33 8 4 6 0 0 82 10 100
2014 CR-04 50 26 8 6 10 0 0 76 16 50
2014 CR-05 47 40 9 2 2 0 0 87 4 45
2011 CR 39 35 10 9 7 1 0 74 16 127
2011 CR-04 40 35 13 7 6 0 0 75 13 72
2011 CR-05 35 37 8 10 8 2 0 73 19 49
2008 CR 41 28 12 8 9 1 1 71 17 170
2008 CR-03 40 30 0 10 10 0 10 78 22 10
2008 CR-04 41 24 17 6 10 2 0 66 16 93
2008 CR-05 42 34 8 9 8 0 0 75 17 65

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 49 8 4 4 0 1 84 8 76
2018 CR-05 27 54 5 5 7 0 2 83 13 41
2017 CR 34 38 11 7 8 0 1 74 16 85
2017 CR-04 37 43 9 4 7 0 0 80 11 46
2017 CR-05 31 36 9 12 9 0 3 68 22 33
2014 CR 29 37 11 11 12 0 0 66 23 100
2014 CR-04 40 30 8 8 14 0 0 70 22 50
2014 CR-05 16 44 16 13 11 0 0 60 24 45
2011 CR 19 39 14 17 10 1 0 59 27 125
2011 CR-04 21 32 18 20 8 0 0 54 28 71
2011 CR-05 13 52 10 13 13 0 0 65 25 48
2008 CR 35 36 12 10 4 0 2 73 14 171
2008 CR-03 40 40 0 0 0 0 20 100 0 10
2008 CR-04 34 35 12 13 5 0 0 70 18 93
2008 CR-05 35 35 15 8 3 0 3 73 11 65

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 32 18 7 4 0 0 71 11 76
2018 CR-05 29 39 24 5 2 0 0 68 7 41
2017 CR 41 32 11 11 6 0 0 73 16 85
2017 CR-04 44 30 11 9 7 0 0 74 15 46
2017 CR-05 39 34 9 12 6 0 0 73 18 33
2014 CR 38 28 14 12 7 1 0 67 19 100
2014 CR-04 38 30 16 4 10 2 0 70 14 50
2014 CR-05 36 29 11 20 4 0 0 64 24 45
2011 CR 24 36 20 11 8 0 0 61 19 127
2011 CR-04 22 35 18 14 11 0 0 57 25 72
2011 CR-05 27 39 22 8 4 0 0 65 12 49
2008 CR 29 42 10 11 7 0 1 72 18 171
2008 CR-03 30 50 0 20 0 0 0 80 20 10
2008 CR-04 29 35 13 13 8 0 2 66 21 93
2008 CR-05 29 49 8 6 8 0 0 78 14 65

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 37 13 3 7 0 0 78 9 76
2018 CR-05 32 46 17 0 5 0 0 78 5 41
2017 CR 42 38 6 7 7 0 0 80 14 85
2017 CR-04 46 34 9 7 4 0 0 80 11 46
2017 CR-05 39 40 3 6 12 0 0 79 18 33
2014 CR 40 36 7 10 6 0 1 77 16 100
2014 CR-04 42 32 8 8 8 0 2 76 16 50
2014 CR-05 36 42 4 13 4 0 0 78 18 45
2011 CR 33 37 12 13 6 1 0 70 18 126
2011 CR-04 39 26 17 10 8 0 0 65 18 72
2011 CR-05 25 50 6 19 0 0 0 75 19 48
2008 CR 39 37 11 8 5 0 0 76 13 171
2008 CR-03 40 40 0 10 10 0 0 80 20 10
2008 CR-04 38 35 13 9 5 0 0 73 14 93
2008 CR-05 38 40 11 6 5 0 0 78 11 65

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 36 14 12 6 1 0 67 18 77
2018 CR-05 22 46 10 12 7 2 0 70 20 41
2017 CR 38 27 13 7 12 4 0 67 20 85
2017 CR-04 39 24 15 9 11 2 0 65 20 46
2017 CR-05 34 26 12 6 15 6 0 64 23 33
2014 CR 28 26 15 8 17 5 1 58 27 100
2014 CR-04 28 22 18 8 18 6 0 53 28 50
2014 CR-05 24 31 13 7 18 4 2 60 26 45
2011 CR 22 21 24 10 20 2 0 45 31 126
2011 CR-04 21 19 26 8 22 3 0 41 31 72
2011 CR-05 21 25 23 10 19 2 0 47 30 48
2008 CR 30 31 14 11 11 2 1 63 23 171
2008 CR-03 30 30 0 0 20 10 10 75 25 10
2008 CR-04 33 30 12 13 11 1 0 64 24 93
2008 CR-05 26 34 20 11 8 2 0 61 19 65

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 27 13 14 18 1 3 53 34 77
2018 CR-05 17 27 15 20 20 2 0 45 40 41
2017 CR 19 19 22 9 19 7 5 43 33 84
2017 CR-04 18 20 20 11 22 4 4 41 36 45
2017 CR-05 18 14 25 9 18 12 3 39 32 33
2014 CR 12 16 11 21 31 4 5 31 57 100
2014 CR-04 10 14 12 20 30 4 10 28 58 50
2014 CR-05 11 18 11 24 33 2 0 30 59 45
2011 CR 6 21 16 25 30 1 2 28 56 125
2011 CR-04 8 18 14 24 34 0 1 27 59 71
2011 CR-05 4 25 17 27 27 0 0 29 54 48
2008 CR 14 31 9 18 21 4 3 48 42 171
2008 CR-03 30 30 0 10 20 0 10 67 33 10
2008 CR-04 12 32 8 20 23 5 0 47 45 93
2008 CR-05 15 31 14 14 18 3 5 50 35 65

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 35 23 7 8 0 1 62 15 75
2018 CR-05 18 43 28 0 13 0 0 60 13 40
2017 CR 29 42 16 5 7 0 0 72 12 85
2017 CR-04 28 39 17 7 9 0 0 67 15 46
2017 CR-05 27 46 18 3 6 0 0 72 9 33
2014 CR 18 39 18 10 13 1 1 58 24 100
2014 CR-04 20 46 10 12 10 2 0 68 23 50
2014 CR-05 11 36 27 9 18 0 0 47 27 45
2011 CR 23 34 20 12 11 0 0 57 23 127
2011 CR-04 25 32 21 14 8 0 0 57 22 72
2011 CR-05 18 37 20 10 14 0 0 55 24 49

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 37 19 7 5 1 0 69 12 75
2018 CR-05 25 38 25 3 8 3 0 64 10 40
2017 CR 39 40 13 2 6 0 0 79 8 85
2017 CR-04 39 43 9 0 9 0 0 83 9 46
2017 CR-05 36 33 21 6 3 0 0 69 9 33
2014 CR 27 39 19 7 7 1 0 67 14 100
2014 CR-04 26 44 14 8 6 2 0 72 14 50
2014 CR-05 24 33 27 7 9 0 0 58 16 45

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 36 14 8 7 1 0 71 15 76
2018 CR-05 27 41 17 5 7 2 0 70 13 41
2017 CR 39 38 13 6 4 0 0 77 9 85
2017 CR-04 39 39 9 7 7 0 0 78 13 46
2017 CR-05 37 39 21 3 0 0 0 75 3 33
2014 CR 34 32 15 9 9 0 1 67 18 100
2014 CR-04 40 20 16 12 10 0 2 61 23 50
2014 CR-05 27 44 13 7 9 0 0 71 16 45
2011 CR 29 40 15 8 6 1 1 70 14 127
2011 CR-04 26 43 14 11 6 0 0 69 17 72
2011 CR-05 31 39 14 4 8 2 2 72 13 49

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 38 18 6 4 10 1 68 12 77
2018 CR-05 20 34 24 2 5 12 2 63 9 41
2017 CR 21 35 22 7 2 11 1 64 11 85
2017 CR-04 22 39 17 9 2 11 0 68 12 46
2017 CR-05 15 30 31 6 3 12 3 53 11 33

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 32 7 4 1 0 0 88 5 76
2018 CR-05 49 41 7 2 0 0 0 90 2 41
2017 CR 60 21 9 1 7 0 1 82 8 84
2017 CR-04 69 11 13 2 4 0 0 80 7 45
2017 CR-05 46 32 6 0 12 0 3 81 13 33
2014 CR 44 32 8 5 8 0 3 78 13 100
2014 CR-04 44 30 6 6 10 0 4 77 17 50
2014 CR-05 40 38 9 4 7 0 2 80 11 45
2011 CR 40 31 10 9 7 0 2 73 17 127
2011 CR-04 42 31 8 8 10 0 1 73 18 72
2011 CR-05 37 35 10 10 4 0 4 74 15 49

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 29 12 1 3 0 0 84 4 76
2018 CR-05 56 24 15 2 2 0 0 80 5 41
2017 CR 65 23 7 1 2 0 2 89 4 85
2017 CR-04 76 13 4 0 2 0 4 93 2 46
2017 CR-05 49 34 11 3 3 0 0 82 6 33
2014 CR 42 32 15 5 4 0 2 75 9 100
2014 CR-04 44 28 14 6 6 0 2 73 12 50
2014 CR-05 40 36 16 4 2 0 2 77 7 45
2011 CR 34 33 19 6 7 0 0 67 13 126
2011 CR-04 40 32 14 7 7 0 0 72 14 72
2011 CR-05 27 35 29 2 8 0 0 61 10 49
2008 CR 35 38 16 6 5 0 0 73 11 171
2008 CR-03 90 10 0 0 0 0 0 100 0 10
2008 CR-04 35 35 18 4 6 0 0 71 11 93
2008 CR-05 26 46 15 9 3 0 0 72 12 65

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 25 51 25 77
2018 CR-05 24 46 29 41
2017 CR 24 50 26 85
2017 CR-04 22 50 28 46
2017 CR-05 25 54 21 33
2014 CR 24 40 36 100
2014 CR-04 16 36 48 50
2014 CR-05 33 44 22 45
2011 CR 24 37 39 127
2011 CR-04 24 39 38 72
2011 CR-05 24 37 39 49

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 37 5 37 0 5 16 19
2018 CR-05 20 0 60 0 0 20 10
2017 CR 50 10 30 5 5 0 20
2017 CR-04 60 10 20 0 10 0 10
2014 CR 25 38 21 13 9999 4 24
2014 CR-05 27 53 7 13 9999 0 15
2011 CR 23 6 52 6 9999 13 31
2011 CR-04 18 0 59 12 9999 12 17
2011 CR-05 17 17 50 0 9999 17 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 43 8 3 1 1 0 88 4 75
2018 CR-05 40 48 8 3 0 3 0 90 3 40
2017 CR 51 30 11 1 6 1 0 82 7 84
2017 CR-04 52 33 7 0 9 0 0 85 9 46
2017 CR-05 48 28 15 3 3 3 0 78 6 33
2014 CR 45 32 9 6 5 3 0 79 11 100
2014 CR-04 44 36 10 0 6 4 0 83 6 50
2014 CR-05 44 29 9 11 4 2 0 75 16 45
2011 CR 38 37 13 11 1 0 1 75 12 127
2011 CR-04 43 35 13 10 0 0 0 78 10 72
2011 CR-05 31 41 14 12 2 0 0 71 14 49
2008 CR 45 41 8 3 2 1 1 86 5 170
2008 CR-04 41 44 5 4 4 1 0 86 9 93
2008 CR-05 48 38 14 0 0 0 0 86 0 65

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 44 18 3 0 0 0 79 3 77
2018 CR-05 34 44 20 2 0 0 0 78 2 41
2017 CR 34 42 18 2 2 1 0 77 5 85
2017 CR-04 35 46 13 2 4 0 0 81 7 46
2017 CR-05 28 42 25 3 0 3 0 72 3 33
2014 CR 35 36 16 2 7 4 0 74 9 100
2014 CR-04 42 30 16 0 8 4 0 75 8 50
2014 CR-05 27 42 16 4 7 4 0 72 12 45
2011 CR 21 42 16 8 6 8 0 68 15 127
2011 CR-04 22 44 14 8 7 4 0 70 16 72
2011 CR-05 16 41 20 8 4 10 0 64 14 49

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 20 29 29 14 0 3 45 26 76
2018 CR-05 5 28 25 25 15 0 3 41 33 40
2017 CR 6 21 31 21 13 1 7 37 29 82
2017 CR-04 4 20 36 20 11 0 9 34 27 45
2017 CR-05 9 23 29 20 10 3 7 32 35 31
2014 CR 12 31 39 11 6 1 0 17 43 100
2014 CR-04 10 32 36 12 8 2 0 20 43 50
2014 CR-05 13 31 47 7 2 0 0 9 44 45
2011 CR 10 30 34 14 6 2 5 21 42 125
2011 CR-04 9 30 33 19 4 3 3 24 41 70
2011 CR-05 8 31 39 10 6 0 6 17 41 49
2008 CR 9 32 24 21 9 0 5 31 44 170
2008 CR-03 0 10 10 30 10 0 40 67 17 10
2008 CR-04 9 37 27 20 8 0 0 28 45 93
2008 CR-05 11 31 22 20 9 0 6 32 45 64

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 1 11 25 28 25 4 7 59 13 76
2018 CR-05 0 15 25 25 23 3 10 54 17 40
2017 CR 7 10 22 21 21 4 15 51 21 81
2017 CR-04 9 14 25 21 16 2 14 43 27 44
2017 CR-05 7 3 20 22 23 6 20 60 13 31
2014 CR 11 18 38 13 10 6 4 25 32 100
2014 CR-04 12 12 44 12 12 2 6 26 26 50
2014 CR-05 11 27 33 13 9 7 0 24 40 45
2011 CR 13 23 24 18 11 5 6 32 41 124
2011 CR-04 14 19 23 17 13 7 6 35 38 69
2011 CR-05 10 29 29 18 8 2 4 28 41 49
2008 CR 14 25 21 19 12 3 6 34 42 170
2008 CR-03 10 10 20 10 10 0 40 33 33 10
2008 CR-04 15 24 19 24 13 3 2 39 41 93
2008 CR-05 11 30 25 16 9 2 8 28 45 64

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 19 24 17 24 1 5 44 30 75
2018 CR-05 10 28 23 10 23 3 5 35 41 40
2017 CR 9 21 30 16 14 1 10 33 33 82
2017 CR-04 9 22 29 18 16 0 7 36 33 45
2017 CR-05 10 20 35 16 7 0 13 26 34 31
2014 CR 22 21 30 13 6 1 6 21 47 99
2014 CR-04 22 22 28 10 10 2 6 22 48 50
2014 CR-05 25 20 32 18 2 0 2 21 47 44
2011 CR 16 27 27 13 8 2 7 23 47 123
2011 CR-04 22 24 22 13 10 1 7 26 50 68
2011 CR-05 8 31 35 14 4 2 6 20 42 49
2008 CR 13 27 31 12 9 1 7 23 43 169
2008 CR-03 20 0 10 30 10 0 30 57 29 10
2008 CR-04 12 28 29 16 10 1 4 27 42 93
2008 CR-05 14 30 35 5 6 2 8 12 49 63

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 11 17 34 29 0 7 68 14 76
2018 CR-05 5 15 20 28 25 0 8 57 22 40
2017 CR 4 6 17 34 28 0 12 70 11 83
2017 CR-04 2 6 11 40 27 0 13 77 10 45
2017 CR-05 6 6 28 25 22 0 13 54 15 32
2014 CR 4 14 34 27 14 1 6 44 20 98
2014 CR-04 2 22 26 26 18 0 6 47 26 50
2014 CR-05 5 5 47 28 12 2 2 41 10 43
2011 CR 10 19 29 23 13 2 5 38 31 125
2011 CR-04 11 20 27 23 13 1 4 38 33 70
2011 CR-05 6 18 35 24 12 0 4 38 26 49
2008 CR 6 16 36 19 15 0 8 37 24 170
2008 CR-03 10 0 10 20 10 0 50 60 20 10
2008 CR-04 6 18 32 23 15 0 5 40 26 93
2008 CR-05 5 16 45 14 14 0 6 30 22 64

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 16 32 25 18 0 7 46 20 76
2018 CR-05 3 25 35 13 18 0 8 32 30 40
2017 CR 6 9 25 25 19 3 12 53 17 83
2017 CR-04 7 9 28 17 22 2 15 47 19 46
2017 CR-05 7 10 26 25 16 6 10 49 19 31
2014 CR 16 24 29 16 8 2 4 26 43 99
2014 CR-04 10 25 29 16 12 4 4 31 38 49
2014 CR-05 22 24 31 18 0 0 4 19 49 45
2011 CR 16 25 27 15 9 1 7 26 44 127
2011 CR-04 17 22 26 18 8 1 7 29 42 72
2011 CR-05 14 33 24 12 10 0 6 24 50 49
2008 CR 11 20 30 15 15 1 8 32 34 171
2008 CR-03 0 10 20 10 20 10 30 50 17 10
2008 CR-04 11 23 27 17 15 0 8 35 36 93
2008 CR-05 12 20 37 12 14 0 5 27 34 65

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 9 17 33 25 3 9 67 14 75
2018 CR-05 5 13 18 33 25 0 8 62 19 40
2017 CR 10 14 22 18 18 6 12 44 29 83
2017 CR-04 9 15 24 16 18 4 13 41 30 45
2017 CR-05 10 15 19 19 16 9 13 45 31 32
2014 CR 8 11 26 29 13 5 8 48 22 100
2014 CR-04 6 12 26 26 16 6 8 49 21 50
2014 CR-05 11 9 29 33 9 2 7 46 22 45
2011 CR 14 19 18 22 17 3 6 42 37 125
2011 CR-04 16 16 16 23 17 4 9 46 36 70
2011 CR-05 12 22 24 20 16 2 2 38 36 49
2008 CR 19 17 18 16 16 4 9 37 42 170
2008 CR-03 0 0 20 20 0 0 60 50 0 10
2008 CR-04 14 17 19 22 22 2 4 46 33 93
2008 CR-05 31 17 17 9 9 8 8 22 57 64

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 13 33 18 20 8 5 44 18 76
2018 CR-05 5 13 35 15 15 13 5 36 21 40
2017 CR 6 12 35 20 16 4 7 40 20 81
2017 CR-04 7 9 34 18 18 2 11 42 18 44
2017 CR-05 7 19 42 13 13 3 3 28 27 31
2014 CR 14 20 35 14 12 0 5 27 36 100
2014 CR-04 14 22 34 10 12 0 8 24 39 50
2014 CR-05 16 20 40 16 7 0 2 23 36 45

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 28 13 7 7 1 3 73 14 76
2018 CR-05 46 27 12 2 7 2 2 77 10 41
2017 CR 46 29 9 4 11 1 0 76 14 85
2017 CR-04 44 34 4 2 13 2 0 80 16 46
2017 CR-05 46 24 14 6 9 0 0 70 15 33
2014 CR 47 24 7 8 13 1 0 72 21 100
2014 CR-04 46 22 4 12 14 2 0 69 27 50
2014 CR-05 44 27 11 4 13 0 0 71 18 45

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 38 4 8 3 0 1 85 11 74
2018 CR-05 45 43 3 8 3 0 0 88 10 40
2017 CR 50 30 7 8 5 0 0 80 13 85
2017 CR-04 48 28 4 13 7 0 0 76 20 46
2017 CR-05 49 39 9 3 0 0 0 88 3 33
2014 CR 46 30 15 4 5 0 0 76 9 100
2014 CR-04 42 28 16 8 6 0 0 70 14 50
2014 CR-05 44 36 16 0 4 0 0 80 4 45

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 39 9 5 1 3 4 83 7 76
2018 CR-05 41 32 15 2 0 5 5 81 3 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 29 13 3 1 3 0 83 4 77
2018 CR-05 46 37 12 0 2 2 0 85 3 41
2017 CR 54 32 8 0 2 4 0 89 2 84
2017 CR-04 46 39 7 0 2 7 0 91 2 46
2017 CR-05 64 21 12 0 3 0 0 85 3 33
2014 CR 44 29 11 2 3 11 0 82 6 100
2014 CR-04 48 26 8 4 4 10 0 82 9 50
2014 CR-05 36 36 13 0 2 13 0 82 3 45

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 27 12 0 3 3 0 85 3 77
2018 CR-05 51 34 10 0 2 2 0 88 3 41
2017 CR 53 38 7 2 0 0 0 91 2 85
2017 CR-04 48 43 4 4 0 0 0 91 4 46
2017 CR-05 57 33 9 0 0 0 0 91 0 33
2014 CR 42 35 11 1 6 5 0 81 7 100
2014 CR-04 46 32 10 0 8 4 0 81 8 50
2014 CR-05 36 38 13 2 4 7 0 79 7 45
2011 CR 37 31 11 6 7 8 0 74 14 127
2011 CR-04 38 31 8 8 7 8 0 74 17 72
2011 CR-05 35 37 14 2 6 6 0 76 9 49

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 29 9 1 0 0 1 89 1 77
2018 CR-05 59 29 12 0 0 0 0 88 0 41
2017 CR 64 25 7 5 0 0 0 88 5 85
2017 CR-04 63 24 7 7 0 0 0 87 7 46
2017 CR-05 63 25 9 3 0 0 0 88 3 33
2014 CR 45 39 6 5 4 1 0 85 9 100
2014 CR-04 46 34 6 8 6 0 0 80 14 50
2014 CR-05 42 44 7 2 2 2 0 89 5 45
2011 CR 40 28 17 5 9 1 0 69 14 127
2011 CR-04 44 21 19 4 11 0 0 65 15 72
2011 CR-05 33 43 12 6 6 0 0 76 12 49
2008 CR 39 41 9 5 6 0 0 79 11 170
2008 CR-03 30 70 0 0 0 0 0 100 0 10
2008 CR-04 42 34 10 5 9 0 0 76 14 93
2008 CR-05 36 45 11 5 3 0 0 81 8 64

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 22 21 16 4 1 3 58 21 76
2018 CR-05 34 20 29 12 2 0 2 55 15 41
2017 CR 30 26 19 7 9 7 2 61 18 85
2017 CR-04 33 17 22 9 13 4 2 54 23 46
2017 CR-05 25 31 18 6 6 12 3 65 14 33
2014 CR 33 27 15 8 11 5 1 64 20 100
2014 CR-04 30 30 16 6 14 4 0 62 21 50
2014 CR-05 33 24 13 11 9 7 2 63 22 45

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 39 14 6 0 1 1 79 7 77
2018 CR-05 39 44 12 5 0 0 0 83 5 41
2017 CR 44 33 10 6 4 2 1 80 10 84
2017 CR-04 44 39 4 6 7 0 0 83 13 46
2017 CR-05 44 24 16 6 0 6 3 75 7 32
2014 CR 37 41 8 3 5 5 1 83 9 100
2014 CR-04 42 38 8 4 2 4 2 85 6 50
2014 CR-05 31 44 9 2 9 4 0 79 12 45
2011 CR 31 32 13 6 9 8 1 69 17 127
2011 CR-04 31 35 15 6 8 4 1 69 15 72
2011 CR-05 29 31 10 8 10 12 0 67 21 49
2008 CR 29 35 12 8 5 8 2 71 15 171
2008 CR-03 30 40 10 0 0 0 20 88 0 10
2008 CR-04 32 28 13 10 6 10 1 67 18 93
2008 CR-05 25 45 12 6 5 6 2 75 12 65

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 42 12 7 0 0 0 82 7 76
2018 CR-05 40 48 13 0 0 0 0 88 0 40

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 33 21 11 7 4 3 59 18 76
2018 CR-05 20 30 28 10 5 8 0 54 16 40
2017 CR 20 26 24 9 6 9 6 54 18 85
2017 CR-04 20 28 22 11 11 4 4 52 24 46
2017 CR-05 18 21 28 9 0 18 6 52 12 33
2014 CR 21 23 20 13 15 7 1 48 30 100
2014 CR-04 24 22 16 12 14 10 2 52 30 50
2014 CR-05 16 24 24 13 18 4 0 42 33 45
2011 CR 16 20 17 16 15 15 2 43 37 127
2011 CR-04 15 24 15 17 14 13 3 46 36 72
2011 CR-05 14 16 20 16 14 18 0 38 38 49

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 17 83 77
2018 CR-05 12 88 41

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 38 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 62 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 38 13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 38 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 62 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 23 16 4 5 14 10 67 12 77
2018 CR-05 22 27 15 5 2 17 12 69 10 41
2017 CR 20 15 19 1 11 25 8 54 18 85
2017 CR-04 13 13 26 2 15 22 9 38 25 46
2017 CR-05 18 21 9 0 6 36 9 72 11 33
2014 CR 25 15 11 8 6 28 7 62 22 100
2014 CR-04 24 16 10 8 8 28 6 61 24 50
2014 CR-05 24 11 13 9 4 31 7 57 21 45

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 30 14 6 1 10 1 75 9 77
2018 CR-05 39 24 17 5 2 10 2 72 8 41
2017 CR 38 35 11 2 8 6 0 77 11 84
2017 CR-04 37 33 13 2 13 2 0 71 16 46
2017 CR-05 33 40 9 3 3 12 0 83 7 33
2014 CR 40 20 13 7 6 14 0 70 15 100
2014 CR-04 38 22 10 10 8 12 0 68 21 50
2014 CR-05 38 18 18 4 4 18 0 68 11 45
2011 CR 28 33 15 8 5 12 0 69 14 127
2011 CR-04 26 32 17 8 6 11 0 66 16 72
2011 CR-05 31 37 12 8 0 12 0 77 9 49

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 18 19 3 1 16 6 70 5 77
2018 CR-05 32 20 20 2 0 20 7 70 3 41
2017 CR 28 16 20 2 4 26 5 62 8 84
2017 CR-04 26 11 26 4 7 22 4 50 14 46
2017 CR-05 21 21 15 0 0 36 6 74 0 33
2014 CR 27 10 16 3 4 31 9 62 12 100
2014 CR-04 24 12 16 4 6 30 8 58 16 50
2014 CR-05 29 7 18 2 2 33 9 62 8 45

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 28 16 3 0 12 1 79 3 76
2018 CR-05 40 28 15 3 0 13 3 79 3 40
2017 CR 44 28 16 1 5 4 1 76 6 85
2017 CR-04 46 20 24 2 7 0 2 67 9 46
2017 CR-05 37 40 9 0 3 11 0 86 3 33
2014 CR 36 21 21 2 4 14 2 68 7 100
2014 CR-04 34 20 22 4 6 12 2 63 12 50
2014 CR-05 36 22 22 0 2 16 2 70 3 45
2011 CR 34 32 15 2 2 12 2 77 6 126
2011 CR-04 31 31 18 1 3 13 3 73 5 71
2011 CR-05 35 37 12 2 0 12 2 83 2 49
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 27 8 4 1 4 0 86 5 77
2018 CR-05 54 24 12 5 0 5 0 82 5 41
2017 CR 63 20 5 5 2 4 0 87 8 84
2017 CR-04 67 22 4 4 2 0 0 89 7 46
2017 CR-05 60 22 3 3 3 9 0 90 7 32

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 35 10 3 3 0 0 84 5 77
2018 CR-05 51 32 12 2 2 0 0 83 5 41
2017 CR 37 32 15 6 5 5 0 72 11 84
2017 CR-04 35 33 17 4 9 2 0 69 13 46
2017 CR-05 38 33 10 10 0 10 0 79 11 32

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 38 13 8 1 0 0 78 9 77
2018 CR-05 37 39 17 7 0 0 0 76 7 41
2017 CR 32 31 19 12 5 1 0 64 17 84
2017 CR-04 37 24 19 11 9 0 0 61 20 46
2017 CR-05 22 40 19 16 0 3 0 64 16 32

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 21 24 11 12 0 5 51 24 76
2018 CR-05 29 17 22 12 12 0 7 50 26 41
2017 CR 21 26 21 13 14 0 5 50 28 85
2017 CR-04 15 28 17 13 22 0 4 46 36 46
2017 CR-05 31 21 23 12 6 0 6 56 20 33

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 30 18 11 3 0 3 68 14 76
2018 CR-05 34 22 20 17 2 0 5 59 21 41
2017 CR 34 29 24 5 4 0 4 66 8 85
2017 CR-04 37 33 22 4 2 0 2 71 6 46
2017 CR-05 28 24 30 6 6 0 6 55 13 33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 35 18 4 1 0 3 76 6 74
2018 CR-05 28 36 21 8 3 0 5 68 11 39
2017 CR 44 26 16 7 5 0 2 72 12 84
2017 CR-04 42 31 16 4 4 0 2 75 9 45
2017 CR-05 46 14 18 12 6 0 3 62 19 33

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 22 25 13 1 0 4 59 15 77
2018 CR-05 34 15 29 15 2 0 5 51 18 41
2017 CR 41 19 26 5 8 1 0 61 13 85
2017 CR-04 37 22 28 2 9 2 0 60 11 46
2017 CR-05 46 12 27 9 6 0 0 58 15 33

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 72 7 5 3 1 0 12 90 4 76
2018 CR-05 76 5 5 0 0 0 15 94 0 41
2017 CR 66 12 8 1 2 0 11 87 4 85
2017 CR-04 76 9 7 2 2 0 4 89 4 46
2017 CR-05 49 18 11 0 3 0 18 82 4 33

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 25 17 6 1 0 4 74 8 77
2018 CR-05 49 20 20 5 2 0 5 72 8 41
2017 CR 41 28 18 8 5 0 0 69 13 84
2017 CR-04 50 22 19 9 0 0 0 72 9 46
2017 CR-05 29 33 16 10 13 0 0 62 22 32

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 25 24 3 0 3 7 71 3 76
2018 CR-05 41 15 24 5 0 5 10 66 6 41
2017 CR 38 29 14 11 4 1 2 70 15 84
2017 CR-04 39 26 17 6 7 0 4 68 13 46
2017 CR-05 32 37 10 19 0 3 0 71 20 32

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 31 20 5 0 1 5 73 6 75
2018 CR-05 28 33 25 8 0 3 5 65 8 40
2017 CR 41 29 13 12 5 0 0 70 17 83
2017 CR-04 42 31 9 11 7 0 0 74 18 45
2017 CR-05 35 28 18 16 3 0 0 63 19 32

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 22 21 7 1 1 4 69 8 76
2018 CR-05 44 20 24 2 2 2 5 68 5 41
2017 CR 47 22 12 13 6 0 0 69 19 84
2017 CR-04 46 24 9 13 9 0 0 70 22 46
2017 CR-05 44 21 16 16 3 0 0 65 19 32

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 30 16 3 1 0 8 79 4 76
2018 CR-05 37 17 27 5 2 0 12 61 8 41
2017 CR 46 23 20 7 1 1 1 71 9 83
2017 CR-04 56 24 13 4 0 0 2 82 4 45
2017 CR-05 29 22 31 13 3 3 0 52 16 32

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 15 8 4 1 0 9 85 6 75
2018 CR-05 55 15 10 5 3 0 13 80 9 40
2017 CR 52 23 7 7 6 0 5 79 14 85
2017 CR-04 57 24 4 6 9 0 0 81 15 46
2017 CR-05 40 24 12 9 3 0 12 72 14 33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 15 7 1 0 0 12 91 2 75
2018 CR-05 63 12 7 2 0 0 15 89 3 41

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 64 14 8 3 3 1 7 86 6 76
2018 CR-05 66 7 7 5 2 2 10 83 8 41
2017 CR 71 10 6 3 6 1 2 84 10 84
2017 CR-04 71 9 7 6 4 0 2 82 11 45
2017 CR-05 66 12 6 0 9 3 3 84 10 33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 18 14 0 4 0 7 80 4 76
2018 CR-05 55 18 15 0 5 0 8 78 5 40
2017 CR 55 23 13 2 5 0 2 80 7 85
2017 CR-04 59 17 11 4 7 0 2 78 11 46
2017 CR-05 45 31 18 0 3 0 3 78 3 33

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 64 11 18 1 1 0 4 78 3 76
2018 CR-05 56 10 22 2 2 0 7 71 5 41
2017 CR 66 16 4 6 6 0 2 84 12 84
2017 CR-04 67 13 7 6 4 0 2 82 11 45
2017 CR-05 61 21 0 6 9 0 3 84 16 33

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 4 4 1 0 0 43 91 2 77
2018 CR-05 44 2 2 2 0 0 49 90 5 41
2017 CR 58 8 0 1 2 1 29 95 5 85
2017 CR-04 55 7 0 2 2 2 33 94 6 46
2017 CR-05 61 12 0 0 3 0 24 96 4 33

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 67 20 5 1 0 0 7 93 1 76
2018 CR-05 55 23 8 3 0 0 13 89 3 40
2017 CR 69 6 7 2 1 1 13 88 4 84
2017 CR-04 68 4 9 4 2 2 11 83 7 46
2017 CR-05 66 10 5 0 0 0 19 93 0 32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 18 9 7 3 0 5 81 10 76
2018 CR-05 65 20 3 5 0 0 8 92 5 40
2017 CR 53 15 6 9 9 1 6 73 20 85
2017 CR-04 54 9 9 13 11 2 2 66 25 46
2017 CR-05 48 21 3 6 9 0 12 79 18 33

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 29 11 5 0 0 3 84 5 76
2018 CR-05 48 30 13 5 0 0 5 82 5 40
2017 CR 51 25 13 8 1 0 1 77 10 84
2017 CR-04 52 26 13 8 0 0 0 79 8 46
2017 CR-05 48 25 12 9 3 0 3 75 13 33

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 45 34 1 1 0 0 64 3 77
2018 CR-05 15 41 41 2 0 0 0 56 2 41
2017 CR 18 37 30 9 6 0 0 55 15 85
2017 CR-04 20 37 28 8 7 0 0 57 15 46
2017 CR-05 15 32 37 9 6 0 0 48 15 33

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 9 35 36 15 0 0 51 15 75
2018 CR-05 5 15 35 30 15 0 0 45 20 40
2017 CR 6 12 39 34 9 0 0 43 18 82
2017 CR-04 4 13 45 26 11 0 0 37 17 46
2017 CR-05 10 13 31 43 3 0 0 46 23 31
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 27 10 6 10 1 1 44 56 77
2018 CR-05 46 27 15 5 7 0 0 46 54 41
2017 CR 43 24 11 7 11 2 2 45 55 85
2017 CR-04 39 19 13 9 15 2 2 41 59 46
2017 CR-05 52 30 6 3 6 0 3 54 46 33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 31 42
2018 CR-05 23 22
2017 CR 16 43
2017 CR-04 23 26
2017 CR-05 0 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 31 42
2018 CR-05 14 22
2017 CR 16 43
2017 CR-04 23 26
2017 CR-05 0 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 42
2018 CR-05 23 22
2017 CR 23 43
2017 CR-04 23 26
2017 CR-05 16 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 17 42
2018 CR-05 23 22
2017 CR 19 43
2017 CR-04 23 26
2017 CR-05 16 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 5 42
2018 CR-05 5 22
2017 CR 12 43
2017 CR-04 12 26
2017 CR-05 16 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 10 42
2018 CR-05 0 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 40 42
2018 CR-05 41 22
2017 CR 74 43
2017 CR-04 66 26
2017 CR-05 84 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 0 58 24 3 0 16 38
2018 CR-05 0 55 30 0 0 15 20
2017 CR 12 37 22 5 2 22 42
2017 CR-04 4 40 28 0 0 28 25
2017 CR-05 16 36 16 8 8 16 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 40 60 42
2018 CR-05 41 59 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 14 12 6 8 4 8 71 16 77
2018 CR-05 49 15 17 2 12 0 5 67 15 41

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 37 10 17 22 0 2 50 40 41
2018 CR-05 14 27 14 23 18 0 5 43 43 22
2017 CR 16 27 19 18 18 0 2 43 37 45
2017 CR-04 8 35 19 19 19 0 0 42 39 26
2017 CR-05 27 20 12 14 21 0 7 51 37 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 22 15 15 34 0 5 33 51 41
2018 CR-05 9 18 18 14 36 0 5 29 52 22
2017 CR 4 13 8 20 47 0 6 19 72 45
2017 CR-04 4 15 4 23 54 0 0 19 77 26
2017 CR-05 7 7 19 7 41 0 20 17 60 15
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