2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 41 11 7 4 0 0 78 11 2281
2018 Term 42 39 12 4 2 0 0 82 6 250
2018 Casual 40 42 11 7 0 0 0 82 7 91
2017 Indeterminate (permanent) 33 45 10 7 4 0 0 79 11 2331
2017 Term 42 41 12 5 0 0 0 83 5 207
2017 Casual 54 29 11 5 1 0 0 84 6 85
2017 Student 43 47 4 6 0 0 0 90 6 70
2014 Indeterminate (permanent) 29 45 12 9 5 0 0 74 14 2750
2014 Term 38 50 8 5 0 0 0 88 5 106
2014 Casual 42 34 14 10 0 0 0 76 10 59
2014 Student 45 40 2 7 6 0 0 86 12 49
2011 Indeterminate (permanent) 34 41 11 8 5 0 0 76 13 3095
2011 Term 41 42 12 5 1 0 0 82 6 128
2011 Casual 43 33 19 5 0 0 0 76 5 41
2011 Student 36 51 10 2 0 0 0 87 2 39
2008 Indeterminate (permanent) 36 42 10 8 4 0 0 78 11 2894
2008 Term 44 39 10 3 3 0 0 84 6 229
2008 Casual 33 42 17 4 4 0 0 74 8 50
2008 Student 26 62 7 3 2 0 0 88 5 52

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 37 13 11 8 0 0 68 19 2289
2018 Term 37 39 13 9 2 0 0 76 11 250
2018 Casual 42 39 11 3 5 0 0 81 8 91
2017 Indeterminate (permanent) 29 38 13 12 8 0 0 67 20 2328
2017 Term 42 39 10 6 3 0 0 81 9 208
2017 Casual 57 28 9 5 1 0 0 85 6 84
2017 Student 56 35 7 1 0 0 0 91 1 70

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 34 10 3 2 0 0 85 5 2275
2018 Term 52 38 8 1 0 0 0 90 2 247
2018 Casual 50 37 11 1 1 0 0 87 2 89
2017 Indeterminate (permanent) 51 36 8 3 1 0 0 87 4 2323
2017 Term 60 31 8 1 0 0 0 91 1 207
2017 Casual 68 23 3 5 1 0 0 91 6 85
2017 Student 56 26 12 6 0 0 0 82 6 70
2014 Indeterminate (permanent) 58 30 7 3 1 0 0 89 4 2748
2014 Term 59 34 6 2 0 0 0 92 2 106
2014 Casual 71 22 3 2 2 0 0 94 3 59
2014 Student 57 30 5 7 0 0 1 88 7 49
2011 Indeterminate (permanent) 58 30 8 3 1 0 0 88 4 3098
2011 Term 60 30 9 1 0 0 0 90 1 129
2011 Casual 48 44 8 0 0 0 0 92 0 41
2011 Student 51 46 2 0 0 0 0 98 0 39

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 39 12 6 3 0 0 80 9 2288
2018 Term 50 35 10 3 1 0 0 86 4 249
2018 Casual 48 41 7 3 0 0 0 89 3 90
2017 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 2321
2017 Term 54 35 9 2 1 0 0 88 3 207
2017 Casual 68 21 6 2 2 0 0 89 5 84
2017 Student 57 33 6 4 0 0 0 90 4 70
2014 Indeterminate (permanent) 37 41 12 8 3 0 0 78 10 2748
2014 Term 52 40 6 2 1 0 0 92 3 106
2014 Casual 57 31 7 2 3 0 0 88 5 59
2014 Student 53 33 8 0 6 1 0 87 6 49
2011 Indeterminate (permanent) 39 42 9 6 3 0 0 82 9 3103
2011 Term 52 39 6 2 1 0 0 91 3 129
2011 Casual 55 37 5 3 0 0 0 93 3 41
2011 Student 52 41 8 0 0 0 0 92 0 39
2008 Indeterminate (permanent) 42 43 7 5 2 0 0 85 8 2906
2008 Term 52 38 5 3 2 0 0 90 5 229
2008 Casual 41 43 7 8 0 0 0 85 8 51
2008 Student 30 61 7 3 0 0 0 90 3 52

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 33 18 9 5 1 0 68 14 2286
2018 Term 46 32 15 4 2 1 0 78 6 250
2018 Casual 53 33 8 3 1 1 1 88 5 90
2017 Indeterminate (permanent) 31 36 17 9 6 1 0 67 15 2328
2017 Term 52 28 14 4 2 0 0 81 5 208
2017 Casual 62 33 5 0 1 0 0 94 1 85
2017 Student 67 23 6 4 0 0 0 90 4 70
2014 Indeterminate (permanent) 26 36 18 12 7 1 0 63 18 2750
2014 Term 38 43 12 4 3 0 0 81 7 106
2014 Casual 54 25 11 3 2 3 2 83 5 59
2014 Student 49 32 16 1 1 0 1 82 2 49
2011 Indeterminate (permanent) 27 37 18 10 6 1 0 65 16 3098
2011 Term 36 34 18 5 5 1 1 72 10 128
2011 Casual 48 33 15 2 0 2 0 83 2 40
2011 Student 59 31 2 3 0 5 0 95 3 39

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 38 17 9 5 0 0 70 13 2275
2018 Term 42 35 15 5 3 0 0 78 8 248
2018 Casual 54 31 9 5 0 1 0 87 5 90
2017 Indeterminate (permanent) 30 38 17 9 5 0 0 68 15 2329
2017 Term 50 31 12 5 1 1 0 82 6 208
2017 Casual 62 28 6 3 0 1 0 90 4 85
2017 Student 65 27 7 0 0 0 0 93 0 69
2014 Indeterminate (permanent) 26 37 19 12 6 0 0 63 18 2748
2014 Term 38 37 16 6 3 0 0 75 9 106
2014 Casual 55 22 15 3 2 2 2 80 5 59
2014 Student 44 46 2 6 1 1 1 91 7 49
2011 Indeterminate (permanent) 26 39 17 11 6 1 0 65 17 3095
2011 Term 33 40 14 7 5 1 1 74 12 126
2011 Casual 49 35 14 0 0 2 0 86 0 39
2011 Student 54 33 5 3 0 5 0 92 3 39
2008 Indeterminate (permanent) 27 42 15 10 6 0 0 69 16 2903
2008 Term 41 36 10 9 3 1 0 77 13 229
2008 Casual 42 38 12 5 0 2 0 82 6 51
2008 Student 44 44 9 3 0 0 0 88 3 52

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 28 19 11 7 3 1 61 19 2282
2018 Term 38 26 18 10 4 1 1 67 14 250
2018 Casual 38 27 21 11 0 2 1 66 12 90
2017 Indeterminate (permanent) 28 28 19 12 8 4 1 60 20 2326
2017 Term 45 21 16 8 2 7 2 72 10 208
2017 Casual 57 20 14 5 2 2 0 79 7 85
2017 Student 45 18 11 9 1 13 3 74 12 70
2014 Indeterminate (permanent) 28 26 21 12 9 5 1 57 21 2747
2014 Term 40 30 13 7 3 5 2 76 10 106
2014 Casual 47 15 16 6 5 3 8 69 13 59
2014 Student 28 48 12 9 1 0 2 78 10 49
2011 Indeterminate (permanent) 29 28 18 11 8 5 1 61 20 3097
2011 Term 34 33 15 7 7 2 2 70 14 128
2011 Casual 42 29 14 10 0 0 5 75 11 40
2011 Student 46 23 8 5 8 5 5 77 14 39
2008 Indeterminate (permanent) 27 30 20 11 7 5 1 60 19 2904
2008 Term 35 24 19 12 5 3 2 62 18 229
2008 Casual 38 23 10 11 6 10 2 70 19 51
2008 Student 21 20 27 12 3 7 9 50 17 52
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 29 11 7 4 2 0 76 12 2273
2018 Term 53 25 11 6 2 2 1 80 9 250
2018 Casual 55 29 4 5 1 3 2 89 7 90
2017 Indeterminate (permanent) 44 30 13 6 5 2 1 75 11 2329
2017 Term 53 27 7 7 3 1 0 82 10 208
2017 Casual 69 18 7 2 0 2 1 90 2 85
2017 Student 67 23 6 3 1 0 0 90 4 70
2014 Indeterminate (permanent) 42 30 12 8 6 2 1 74 14 2750
2014 Term 55 35 9 1 0 0 0 90 1 106
2014 Casual 65 23 5 0 2 2 3 93 2 59
2014 Student 72 25 0 1 1 0 1 98 2 49
2011 Indeterminate (permanent) 41 31 12 7 6 2 1 74 13 3101
2011 Term 48 34 7 5 1 3 1 85 7 129
2011 Casual 59 28 8 0 2 2 0 90 2 41
2011 Student 59 31 8 0 0 0 2 92 0 39
2008 Indeterminate (permanent) 41 32 10 7 6 3 1 76 14 2907
2008 Term 54 24 9 6 4 1 0 80 11 228
2008 Casual 39 42 2 6 5 2 4 86 12 51
2008 Student 50 30 13 2 2 4 0 83 4 53

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 34 12 9 5 0 0 74 14 2269
2018 Term 49 30 9 8 3 0 0 79 11 249
2018 Casual 44 38 7 6 1 2 2 86 7 90
2017 Indeterminate (permanent) 41 33 11 8 6 1 0 75 14 2327
2017 Term 50 31 9 5 4 0 0 81 9 206
2017 Casual 65 20 9 3 1 0 1 86 5 85
2017 Student 61 22 10 5 0 1 0 84 5 70
2014 Indeterminate (permanent) 39 34 11 9 6 1 0 74 15 2748
2014 Term 54 31 8 6 1 0 0 85 7 106
2014 Casual 58 27 8 0 4 2 2 88 4 59
2014 Student 58 31 2 5 2 1 1 91 7 49
2011 Indeterminate (permanent) 37 34 11 10 6 1 0 72 16 3100
2011 Term 44 35 7 11 3 1 0 79 14 128
2011 Casual 51 35 7 5 0 2 0 89 5 41
2011 Student 64 29 8 0 0 0 0 92 0 39
2008 Indeterminate (permanent) 36 36 11 9 7 1 1 73 16 2905
2008 Term 49 28 9 9 5 0 0 76 14 228
2008 Casual 42 41 12 0 5 0 0 83 5 51
2008 Student 46 38 10 2 4 0 0 84 6 53

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 29 12 8 6 1 0 74 14 2280
2018 Term 53 24 12 8 2 0 0 78 10 249
2018 Casual 57 31 8 3 0 0 1 89 3 90
2017 Indeterminate (permanent) 46 29 10 8 6 0 0 76 14 2328
2017 Term 55 25 9 7 4 0 0 80 11 208
2017 Casual 71 24 4 0 0 0 1 96 0 84
2017 Student 77 15 6 2 0 0 0 92 2 70
2014 Indeterminate (permanent) 46 29 11 7 5 1 0 76 13 2750
2014 Term 62 26 9 3 0 0 0 88 3 106
2014 Casual 68 20 5 2 2 0 3 91 4 59
2014 Student 75 20 2 0 2 1 0 96 2 49

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 32 19 10 7 8 0 61 19 2286
2018 Term 42 29 12 6 2 6 1 77 9 251
2018 Casual 51 22 14 1 2 9 1 81 4 91
2017 Indeterminate (permanent) 22 34 17 11 7 8 0 62 20 2331
2017 Term 43 30 10 4 2 10 1 82 7 208
2017 Casual 44 26 10 4 0 16 0 83 5 85
2017 Student 53 21 7 0 0 19 0 91 0 70
2014 Indeterminate (permanent) 21 33 18 11 6 11 0 61 18 2750
2014 Term 37 34 11 6 2 10 1 79 9 106
2014 Casual 46 24 12 3 4 10 2 79 8 59
2014 Student 30 36 5 6 5 18 1 82 13 49
2011 Indeterminate (permanent) 22 30 20 9 9 11 0 58 20 3098
2011 Term 36 30 13 5 2 13 2 76 8 126
2011 Casual 47 29 7 3 2 7 5 86 5 41
2011 Student 33 41 5 5 0 13 2 88 6 39

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 34 19 15 10 2 0 55 25 2286
2018 Term 38 32 11 11 5 4 1 73 16 252
2018 Casual 45 34 11 3 0 6 1 85 4 90
2017 Indeterminate (permanent) 18 34 19 15 10 3 0 54 26 2329
2017 Term 37 35 13 6 4 4 1 76 10 205
2017 Casual 45 25 12 9 0 9 0 77 10 85
2017 Student 49 27 9 0 0 15 0 90 0 70
2014 Indeterminate (permanent) 17 31 21 17 11 3 0 50 29 2749
2014 Term 30 30 23 8 6 3 2 62 14 106
2014 Casual 43 26 13 5 4 7 2 76 9 59
2014 Student 34 46 7 5 0 8 1 88 5 49
2011 Indeterminate (permanent) 17 31 20 16 13 3 0 50 30 3093
2011 Term 30 31 16 14 5 2 2 64 20 126
2011 Casual 48 24 17 7 0 5 0 75 7 41
2011 Student 44 31 5 5 3 10 2 85 9 39
2008 Indeterminate (permanent) 19 31 20 15 12 3 0 52 28 2909
2008 Term 32 32 14 9 9 3 0 67 18 227
2008 Casual 30 30 16 10 6 3 4 65 18 51
2008 Student 31 38 13 3 0 15 0 82 3 53

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 29 22 20 11 5 0 44 32 2285
2018 Term 28 29 16 11 8 8 1 62 20 251
2018 Casual 37 28 21 4 0 8 1 72 5 91
2017 Indeterminate (permanent) 12 30 21 18 12 7 0 46 32 2329
2017 Term 28 31 14 8 7 10 1 67 17 208
2017 Casual 33 25 14 7 1 20 0 72 10 84
2017 Student 43 17 9 1 0 28 1 85 2 70
2014 Indeterminate (permanent) 11 28 22 20 13 6 0 41 35 2749
2014 Term 16 30 22 9 10 11 1 53 22 106
2014 Casual 22 37 21 7 0 12 2 68 8 59
2014 Student 16 30 11 15 5 22 2 60 25 49
2011 Indeterminate (permanent) 10 27 21 19 14 8 0 41 36 3094
2011 Term 19 24 23 19 6 9 1 47 27 128
2011 Casual 26 30 20 12 2 10 0 62 15 40
2011 Student 23 32 7 13 3 23 0 71 20 39
2008 Indeterminate (permanent) 9 30 20 21 12 7 0 41 36 2908
2008 Term 16 33 18 15 9 10 0 54 26 228
2008 Casual 8 30 18 12 6 18 7 51 25 51
2008 Student 14 40 8 12 0 27 0 73 16 53

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 29 20 22 14 3 0 42 37 2288
2018 Term 23 30 17 17 8 4 1 56 26 252
2018 Casual 33 35 14 10 2 4 2 72 13 91
2017 Indeterminate (permanent) 13 32 19 20 12 3 0 46 34 2331
2017 Term 29 28 16 15 7 4 1 60 23 208
2017 Casual 36 29 13 11 2 9 0 71 15 85
2017 Student 40 17 9 4 1 26 3 79 8 70
2014 Indeterminate (permanent) 12 30 19 21 15 3 0 43 37 2749
2014 Term 20 38 21 8 6 7 0 63 14 106
2014 Casual 28 35 11 17 3 5 2 67 21 59
2014 Student 22 26 27 12 0 12 1 55 14 49
2011 Indeterminate (permanent) 11 31 19 20 16 3 0 43 37 3092
2011 Term 16 35 16 20 6 5 1 55 28 126
2011 Casual 22 46 10 13 5 5 0 72 19 40
2011 Student 15 49 8 7 8 13 0 74 18 39
2008 Indeterminate (permanent) 12 32 18 22 13 3 0 45 36 2905
2008 Term 23 34 17 15 6 5 1 60 22 229
2008 Casual 21 42 6 15 2 15 0 74 19 50
2008 Student 36 24 9 6 3 21 2 77 11 53
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 34 16 13 10 0 0 61 23 2288
2018 Term 33 38 15 9 4 0 1 71 14 250
2018 Casual 40 42 9 5 1 0 2 85 6 90
2017 Indeterminate (permanent) 26 36 16 14 9 0 0 61 23 2327
2017 Term 37 37 16 5 5 1 0 74 10 208
2017 Casual 50 39 6 6 0 0 0 88 6 85
2017 Student 54 38 6 1 0 0 0 93 1 70
2014 Indeterminate (permanent) 20 36 17 15 11 0 0 56 27 2748
2014 Term 33 52 14 2 0 0 0 85 2 106
2014 Casual 53 33 5 9 0 0 0 87 9 59
2014 Student 56 19 13 9 1 0 1 76 10 49
2011 Indeterminate (permanent) 22 39 17 12 10 0 0 61 22 3101
2011 Term 34 40 12 9 4 1 0 75 13 129
2011 Casual 40 46 10 2 0 0 2 87 2 41
2011 Student 41 49 5 2 0 0 3 92 2 39

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 41 12 13 6 0 0 69 19 2294
2018 Term 33 44 11 10 2 1 0 77 12 251
2018 Casual 35 39 13 10 2 0 1 74 12 91
2017 Indeterminate (permanent) 28 41 13 12 6 0 0 69 18 2329
2017 Term 36 44 8 7 5 0 0 80 12 207
2017 Casual 45 38 8 4 4 0 0 83 9 85
2017 Student 41 43 10 4 1 0 0 84 6 69

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 21 20 17 11 15 4 41 34 2283
2018 Term 18 23 18 9 8 22 1 54 23 249
2018 Casual 20 22 15 6 4 24 8 62 15 90
2017 Indeterminate (permanent) 10 20 18 17 12 19 3 39 37 2324
2017 Term 17 21 13 15 6 26 3 53 29 208
2017 Casual 26 13 10 7 2 33 8 67 17 85
2017 Student 25 9 9 5 0 48 3 71 11 70
2014 Indeterminate (permanent) 11 20 19 18 12 17 3 38 38 2746
2014 Term 15 27 17 13 11 16 1 50 29 106
2014 Casual 14 16 16 9 3 34 8 52 21 58
2014 Student 22 11 10 10 2 33 12 60 22 49

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 35 13 9 5 0 1 72 15 2280
2018 Term 42 37 11 6 3 0 0 80 9 250
2018 Casual 42 35 11 7 0 3 1 81 8 90
2017 Indeterminate (permanent) 37 36 12 9 6 0 0 73 15 2326
2017 Term 42 40 6 5 5 1 1 84 10 207
2017 Casual 52 31 8 3 1 1 3 87 5 85
2017 Student 59 24 10 5 1 0 0 83 6 70
2014 Indeterminate (permanent) 37 36 12 8 6 1 0 74 15 2750
2014 Term 54 35 6 6 0 0 0 88 6 106
2014 Casual 53 31 5 7 2 0 3 86 9 59
2014 Student 47 47 0 0 7 0 0 93 7 49
2011 Indeterminate (permanent) 36 36 11 9 7 1 0 73 16 3099
2011 Term 44 37 8 8 2 0 1 82 10 129
2011 Casual 51 32 8 7 0 2 0 85 7 40
2011 Student 49 38 5 5 0 0 2 89 6 39
2008 Indeterminate (permanent) 34 36 13 9 7 0 1 70 17 2904
2008 Term 47 32 7 9 5 0 0 79 14 228
2008 Casual 43 24 18 6 5 2 2 70 12 51
2008 Student 47 36 9 3 4 0 0 83 8 53

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 32 19 11 4 5 8 60 18 751
2014 Indeterminate (permanent) 22 34 16 8 6 4 9 65 16 840

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 44 12 11 5 0 1 71 17 2292
2018 Term 29 45 13 11 2 0 0 74 13 251
2018 Casual 24 47 10 14 2 1 2 73 17 91
2017 Indeterminate (permanent) 27 42 14 10 6 0 1 70 17 2328
2017 Term 36 33 15 13 2 0 0 70 14 208
2017 Casual 42 36 11 3 6 0 2 80 10 85
2017 Student 52 36 6 4 1 0 0 88 6 70
2014 Indeterminate (permanent) 25 39 14 14 7 0 1 65 21 2747
2014 Term 25 42 23 9 1 0 0 68 10 106
2014 Casual 30 22 22 12 7 0 8 56 20 59
2014 Student 39 35 13 8 5 0 1 74 12 49
2011 Indeterminate (permanent) 28 40 15 10 6 0 1 68 16 3098
2011 Term 21 38 15 13 5 2 6 63 20 129
2011 Casual 26 25 21 12 0 2 14 61 14 41
2011 Student 43 36 5 2 5 3 5 86 8 39
2008 Indeterminate (permanent) 29 40 16 9 4 0 1 71 13 2909
2008 Term 32 37 11 11 4 0 5 72 16 229
2008 Casual 28 20 27 11 4 0 10 54 17 51
2008 Student 37 38 14 2 2 2 6 81 4 53

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 38 9 5 2 0 0 83 8 2285
2018 Term 53 33 7 6 1 0 0 86 7 250
2018 Casual 45 39 9 3 2 0 1 86 5 90
2017 Indeterminate (permanent) 44 39 8 6 3 0 0 83 9 2330
2017 Term 54 35 5 4 2 0 0 89 6 208
2017 Casual 57 28 7 2 4 0 2 87 6 85
2017 Student 42 44 7 3 3 0 0 87 6 70
2014 Indeterminate (permanent) 41 40 9 7 3 0 0 81 10 2751
2014 Term 44 43 8 6 0 0 0 87 6 106
2014 Casual 53 31 7 7 3 0 0 83 10 59
2014 Student 46 41 5 2 5 1 0 88 7 49
2011 Indeterminate (permanent) 44 37 9 6 3 0 0 81 10 3098
2011 Term 52 33 8 5 1 0 0 85 6 129
2011 Casual 46 38 10 3 3 0 0 85 5 41
2011 Student 37 43 10 10 0 0 0 80 10 39
2008 Indeterminate (permanent) 43 40 8 7 2 0 0 83 9 2909
2008 Term 49 33 11 5 2 0 0 82 7 229
2008 Casual 29 48 0 13 10 0 0 77 23 51
2008 Student 33 47 13 2 6 0 0 79 8 53

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 39 6 5 3 0 0 87 7 2277
2018 Term 55 35 5 4 1 0 0 90 5 250
2018 Casual 44 39 9 6 0 0 2 85 6 90
2017 Indeterminate (permanent) 51 37 5 5 2 0 0 87 8 2327
2017 Term 54 36 4 3 2 0 0 91 5 207
2017 Casual 63 23 5 7 1 0 1 87 8 85
2017 Student 42 46 7 3 0 0 1 90 3 70
2014 Indeterminate (permanent) 47 37 7 6 3 0 0 84 9 2749
2014 Term 51 41 4 3 1 0 0 92 4 106
2014 Casual 56 30 7 6 2 0 0 85 8 59
2014 Student 40 45 4 7 5 0 0 85 11 49
2011 Indeterminate (permanent) 49 37 6 5 3 0 0 86 8 3100
2011 Term 56 34 5 3 2 0 0 90 4 129
2011 Casual 43 39 7 11 0 0 0 82 11 41
2011 Student 53 33 11 3 0 0 0 86 3 37
2008 Indeterminate (permanent) 45 43 6 4 2 0 0 89 6 2908
2008 Term 52 37 6 3 3 0 0 88 6 229
2008 Casual 35 36 14 11 4 0 0 70 16 51
2008 Student 36 46 16 2 0 0 0 83 2 53

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 34 19 17 13 2 0 51 30 2292
2018 Term 26 30 22 12 8 2 1 57 20 250
2018 Casual 28 30 20 7 4 8 3 65 12 88
2017 Indeterminate (permanent) 17 34 18 16 13 2 0 52 29 2325
2017 Term 29 29 14 15 8 5 0 61 24 208
2017 Casual 38 30 9 6 0 11 7 82 7 85
2017 Student 52 24 4 4 0 13 1 89 5 69
2014 Indeterminate (permanent) 16 31 18 19 14 2 0 48 34 2750
2014 Term 18 39 16 15 7 5 0 60 22 106
2014 Casual 29 17 12 8 6 20 8 64 20 59
2014 Student 19 38 14 10 7 9 3 65 19 49
2011 Indeterminate (permanent) 19 34 16 15 13 2 0 55 29 3099
2011 Term 24 24 22 14 8 5 2 52 24 129
2011 Casual 22 26 24 4 4 7 12 59 11 41
2011 Student 34 28 15 3 0 18 3 78 3 39
2008 Indeterminate (permanent) 20 35 17 15 10 1 0 57 25 2902
2008 Term 25 32 15 13 10 3 3 60 24 229
2008 Casual 16 26 26 12 0 11 8 52 15 51
2008 Student 28 40 13 6 0 9 4 78 7 53

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 26 14 17 22 2 2 45 41 2293
2018 Term 19 26 16 16 14 5 3 50 33 251
2018 Casual 25 20 14 12 13 4 11 54 29 90
2017 Indeterminate (permanent) 15 25 15 19 23 2 2 41 44 2329
2017 Term 22 17 15 13 17 10 5 47 36 205
2017 Casual 29 16 13 8 5 13 16 63 18 85
2017 Student 36 21 6 14 0 7 15 74 18 70
2014 Indeterminate (permanent) 12 21 14 20 28 2 2 35 50 2746
2014 Term 10 21 22 27 11 5 4 34 42 106
2014 Casual 10 12 7 24 10 15 22 36 53 59
2014 Student 13 29 8 8 17 11 15 57 33 49
2011 Indeterminate (permanent) 13 22 14 21 26 2 1 37 49 3094
2011 Term 9 23 18 22 19 5 4 35 45 129
2011 Casual 18 20 10 16 4 2 30 56 30 41
2011 Student 16 17 19 13 7 10 18 46 29 39
2008 Indeterminate (permanent) 16 28 13 19 21 2 1 45 42 2899
2008 Term 13 32 11 16 19 4 5 50 38 227
2008 Casual 16 29 15 14 8 6 12 55 27 51
2008 Student 5 44 15 6 3 2 27 68 11 53

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 40 13 11 6 0 0 70 17 2282
2018 Term 38 38 13 8 2 1 0 77 10 249
2018 Casual 36 42 9 11 3 0 0 77 14 91
2017 Indeterminate (permanent) 31 41 12 10 6 0 0 72 16 2319
2017 Term 37 43 9 9 3 0 0 80 11 207
2017 Casual 43 38 12 6 1 0 0 81 7 85
2017 Student 50 31 13 4 0 1 0 82 4 70
2014 Indeterminate (permanent) 23 43 13 13 9 0 0 66 21 2748
2014 Term 28 52 11 5 1 0 2 82 7 106
2014 Casual 38 41 4 3 9 0 5 83 13 59
2014 Student 33 37 22 2 6 0 0 70 8 49
2011 Indeterminate (permanent) 31 41 12 9 7 0 0 72 16 3095
2011 Term 35 41 14 8 2 0 0 76 10 128
2011 Casual 31 39 15 9 0 2 2 74 10 41
2011 Student 41 38 16 2 0 0 2 81 2 39

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 35 14 8 5 0 0 73 13 2280
2018 Term 49 29 14 7 1 0 0 78 8 250
2018 Casual 45 40 7 6 3 0 0 84 9 91
2017 Indeterminate (permanent) 37 37 12 8 5 0 0 74 14 2319
2017 Term 51 31 9 6 2 0 0 82 9 207
2017 Casual 62 26 6 3 1 0 1 89 5 85
2017 Student 64 25 7 3 1 0 0 88 4 70
2014 Indeterminate (permanent) 32 36 13 12 7 0 0 69 18 2750
2014 Term 43 41 8 7 0 1 0 86 7 106
2014 Casual 50 31 8 5 5 0 2 81 10 59
2014 Student 48 19 23 9 0 0 1 68 9 49

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 36 17 13 6 0 1 64 19 2283
2018 Term 39 35 16 7 2 0 1 75 9 250
2018 Casual 44 33 14 7 1 0 1 78 8 91
2017 Indeterminate (permanent) 28 38 15 12 6 0 1 67 18 2324
2017 Term 42 36 13 6 1 0 2 80 7 207
2017 Casual 52 36 8 2 0 0 1 89 2 85
2017 Student 54 31 10 3 0 1 0 87 3 70
2014 Indeterminate (permanent) 26 35 16 14 7 1 1 62 21 2747
2014 Term 33 43 17 4 1 1 1 78 5 106
2014 Casual 36 38 18 3 2 0 3 76 5 59
2014 Student 54 37 8 1 0 0 0 91 1 49
2011 Indeterminate (permanent) 31 40 14 8 4 1 1 73 13 3103
2011 Term 33 42 14 7 3 2 0 76 10 128
2011 Casual 45 40 10 5 0 0 0 85 5 41
2011 Student 46 36 11 2 0 0 5 86 3 39

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 39 23 9 6 4 0 61 15 2298
2018 Term 25 48 13 9 2 3 0 75 11 252
2018 Casual 34 34 20 3 1 6 1 74 5 90
2017 Indeterminate (permanent) 18 39 20 11 7 4 0 61 18 2329
2017 Term 27 41 15 6 2 8 1 74 10 207
2017 Casual 39 34 11 4 0 9 4 84 4 84
2017 Student 42 31 14 0 0 7 4 84 0 69

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 34 10 8 5 0 1 76 14 2290
2018 Term 55 30 8 4 2 0 1 86 6 251
2018 Casual 64 22 8 4 0 1 2 88 4 91
2017 Indeterminate (permanent) 41 33 10 8 6 0 1 75 14 2326
2017 Term 58 24 10 5 1 1 0 83 7 208
2017 Casual 68 13 10 5 0 0 4 84 5 85
2017 Student 61 30 4 1 0 1 1 94 2 69
2014 Indeterminate (permanent) 38 33 13 9 5 1 1 72 14 2749
2014 Term 45 36 13 4 1 0 2 83 5 106
2014 Casual 41 34 15 5 0 0 5 79 5 59
2014 Student 54 29 8 7 0 1 2 85 7 49
2011 Indeterminate (permanent) 39 36 11 8 4 0 1 77 12 3100
2011 Term 43 29 14 7 4 0 2 74 12 129
2011 Casual 57 26 10 2 0 0 5 87 2 41
2011 Student 57 26 7 2 2 0 5 87 5 39

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 33 20 11 7 0 1 62 18 2296
2018 Term 45 37 13 3 1 0 1 83 4 251
2018 Casual 46 34 10 5 3 0 1 81 9 90
2017 Indeterminate (permanent) 28 36 19 11 5 0 1 65 16 2330
2017 Term 39 43 12 1 1 1 1 84 3 208
2017 Casual 56 35 6 0 2 0 1 92 2 85
2017 Student 69 25 6 0 0 0 0 94 0 70
2014 Indeterminate (permanent) 27 36 18 11 7 0 1 64 18 2750
2014 Term 42 41 10 3 2 0 2 85 4 106
2014 Casual 44 34 12 7 0 0 3 80 7 59
2014 Student 59 30 11 0 0 0 0 89 0 49
2011 Indeterminate (permanent) 24 36 20 11 7 0 1 61 19 3099
2011 Term 36 37 16 6 5 0 0 73 11 129
2011 Casual 41 37 12 7 0 0 2 80 7 41
2011 Student 62 20 18 0 0 0 0 82 0 39
2008 Indeterminate (permanent) 21 35 22 13 8 0 1 57 21 2908
2008 Term 35 42 17 5 1 0 0 77 6 229
2008 Casual 39 35 18 4 4 0 0 74 8 51
2008 Student 51 34 13 2 0 0 0 86 2 53

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 27 41 32 2298
2018 Term 22 42 36 251
2018 Casual 31 37 32 91
2017 Indeterminate (permanent) 26 42 32 2332
2017 Term 19 41 40 208
2017 Casual 27 41 32 85
2017 Student 64 6 29 69
2014 Indeterminate (permanent) 26 40 34 2748
2014 Term 21 43 36 105
2014 Casual 37 24 39 59
2014 Student 55 13 32 49
2011 Indeterminate (permanent) 25 42 33 3102
2011 Term 28 33 39 129
2011 Casual 43 23 34 42
2011 Student 52 18 31 39

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 23 25 39 6 1 6 626
2018 Term 1 4 20 5 62 8 57
2018 Casual 0 0 4 18 72 7 28
2017 Indeterminate (permanent) 23 20 42 7 0 8 610
2017 Term 0 15 10 2 72 0 40
2017 Casual 0 0 8 0 92 0 23
2017 Student 0 0 5 0 95 0 43
2014 Indeterminate (permanent) 20 23 38 10 9999 8 731
2014 Term 0 14 30 19 9999 36 22
2014 Casual 8 15 8 14 9999 55 22
2014 Student 0 17 8 18 9999 58 26
2011 Indeterminate (permanent) 24 23 36 10 9999 7 790
2011 Term 6 8 24 23 9999 40 36
2011 Casual 11 6 17 11 9999 55 18
2011 Student 0 6 5 31 9999 59 20
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 41 11 6 2 0 0 82 8 2290
2018 Term 44 43 7 4 1 0 0 88 5 250
2018 Casual 41 44 9 6 0 0 0 85 6 91
2017 Indeterminate (permanent) 39 40 10 7 4 1 0 79 11 2328
2017 Term 49 39 7 3 2 0 0 87 5 208
2017 Casual 54 30 11 3 2 0 0 84 5 85
2017 Student 60 28 8 3 0 1 0 89 3 70
2014 Indeterminate (permanent) 37 40 12 7 3 1 0 78 10 2749
2014 Term 40 49 7 4 0 0 0 89 4 105
2014 Casual 50 39 9 0 1 0 0 90 1 59
2014 Student 45 37 10 1 6 2 0 83 7 49
2011 Indeterminate (permanent) 37 41 12 6 3 0 0 79 9 3101
2011 Term 43 41 9 5 0 1 0 85 5 129
2011 Casual 48 45 2 5 0 0 0 93 5 41
2011 Student 41 49 5 5 0 0 0 90 5 39
2008 Indeterminate (permanent) 40 39 10 6 4 1 0 80 9 2902
2008 Term 46 38 10 3 2 0 0 85 5 229
2008 Casual 33 47 14 4 0 0 2 82 4 51
2008 Student 43 52 2 3 0 0 0 95 3 52

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 42 21 14 5 1 0 60 19 2292
2018 Term 24 47 17 8 3 1 0 72 11 252
2018 Casual 32 52 10 3 1 1 0 85 4 89
2017 Indeterminate (permanent) 18 42 21 12 5 2 0 62 17 2326
2017 Term 34 35 19 7 2 2 0 71 9 207
2017 Casual 35 39 8 6 5 5 1 79 12 85
2017 Student 42 42 7 4 0 3 1 88 5 69
2014 Indeterminate (permanent) 21 41 20 11 5 2 0 63 17 2750
2014 Term 27 46 14 8 2 3 0 75 11 106
2014 Casual 29 50 11 3 2 3 2 83 5 59
2014 Student 25 56 18 1 0 0 0 81 1 49
2011 Indeterminate (permanent) 19 40 18 12 7 2 0 61 20 3099
2011 Term 25 39 17 12 3 3 1 66 16 128
2011 Casual 37 52 5 5 0 2 0 91 5 41
2011 Student 30 39 10 8 0 10 2 79 9 39

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 39 20 6 1 1 27 33 2284
2018 Term 5 22 33 28 10 1 2 38 28 250
2018 Casual 6 15 26 28 21 0 3 50 23 90
2017 Indeterminate (permanent) 10 25 38 18 7 0 2 26 36 2315
2017 Term 4 18 30 28 11 1 7 43 24 206
2017 Casual 1 11 35 23 21 0 8 49 14 84
2017 Student 1 11 27 30 24 2 4 57 14 70
2014 Indeterminate (permanent) 10 26 40 16 5 1 2 22 38 2742
2014 Term 3 25 33 25 9 1 4 36 29 106
2014 Casual 0 21 34 18 17 3 6 39 23 59
2014 Student 6 12 36 19 17 8 2 40 20 49
2011 Indeterminate (permanent) 12 29 35 16 5 1 2 22 42 3087
2011 Term 7 19 40 19 9 2 4 31 27 128
2011 Casual 0 18 34 28 13 0 7 44 19 41
2011 Student 12 18 20 21 29 0 0 50 30 39
2008 Indeterminate (permanent) 9 30 37 16 5 0 2 21 40 2902
2008 Term 6 17 39 23 9 1 4 34 25 228
2008 Casual 4 22 36 18 6 4 10 28 30 51
2008 Student 2 13 39 30 14 0 2 45 15 53

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 19 29 29 12 2 2 42 28 2272
2018 Term 5 13 23 35 17 3 3 55 20 250
2018 Casual 4 9 17 32 26 7 6 66 15 89
2017 Indeterminate (permanent) 8 19 30 25 12 2 4 39 29 2312
2017 Term 6 10 20 28 24 3 8 59 19 206
2017 Casual 3 6 13 25 33 11 10 72 12 84
2017 Student 1 4 8 23 50 7 7 84 6 70
2014 Indeterminate (permanent) 10 20 33 22 10 3 2 34 32 2737
2014 Term 5 18 23 27 15 5 7 48 26 105
2014 Casual 10 16 15 17 31 2 10 54 29 59
2014 Student 0 15 22 19 30 6 8 57 17 48
2011 Indeterminate (permanent) 12 21 28 23 11 2 3 36 34 3086
2011 Term 10 20 22 16 19 9 5 40 35 129
2011 Casual 0 29 25 17 21 0 7 41 31 41
2011 Student 5 8 15 26 41 5 0 71 13 39
2008 Indeterminate (permanent) 10 22 30 23 9 2 3 34 34 2893
2008 Term 9 15 27 21 20 3 5 45 26 228
2008 Casual 4 16 28 26 6 12 8 41 25 51
2008 Student 2 2 12 30 41 8 5 82 4 53

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 27 31 14 5 1 2 19 49 2280
2018 Term 15 24 30 17 10 1 2 28 41 248
2018 Casual 15 16 30 18 18 1 3 37 32 89
2017 Indeterminate (permanent) 22 28 29 12 6 1 3 18 52 2319
2017 Term 12 22 29 16 10 3 8 29 38 207
2017 Casual 9 15 22 13 21 3 16 42 30 84
2017 Student 7 14 21 15 27 9 7 50 25 70
2014 Indeterminate (permanent) 30 30 24 9 3 1 2 13 62 2740
2014 Term 23 30 21 16 3 3 5 21 57 106
2014 Casual 23 12 23 16 16 4 7 35 39 59
2014 Student 20 17 29 15 10 1 7 27 41 49
2011 Indeterminate (permanent) 22 27 28 12 6 1 3 19 51 3085
2011 Term 16 20 26 12 14 8 5 30 41 129
2011 Casual 10 26 27 10 21 0 5 33 38 41
2011 Student 13 12 27 18 27 3 0 46 26 39
2008 Indeterminate (permanent) 20 28 29 14 5 2 3 19 50 2893
2008 Term 14 18 29 17 12 3 7 32 36 227
2008 Casual 11 20 23 22 8 6 10 35 37 51
2008 Student 2 17 26 19 20 7 8 46 23 53

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 20 34 25 8 0 2 34 31 2277
2018 Term 3 7 27 39 20 1 2 61 11 250
2018 Casual 8 8 16 29 34 3 2 67 17 90
2017 Indeterminate (permanent) 10 19 34 24 9 0 3 35 30 2305
2017 Term 3 7 19 38 27 0 6 69 10 206
2017 Casual 1 3 26 29 32 2 7 67 5 84
2017 Student 0 3 6 34 48 4 4 90 3 69
2014 Indeterminate (permanent) 9 20 37 24 7 1 2 32 30 2731
2014 Term 2 9 32 34 18 0 5 55 12 106
2014 Casual 3 7 24 35 25 0 7 64 11 59
2014 Student 9 0 21 29 37 0 4 69 9 49
2011 Indeterminate (permanent) 11 19 35 23 9 1 3 33 31 3084
2011 Term 4 13 26 29 20 3 4 54 19 129
2011 Casual 2 7 36 27 20 0 7 50 10 41
2011 Student 3 10 17 33 34 3 0 69 13 39
2008 Indeterminate (permanent) 8 20 36 24 8 1 2 33 29 2889
2008 Term 2 12 28 28 23 1 6 55 16 228
2008 Casual 2 15 24 31 16 6 6 54 19 51
2008 Student 0 0 12 33 52 0 3 88 0 53

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 28 28 14 7 1 3 21 50 2283
2018 Term 5 11 30 32 18 1 3 52 16 250
2018 Casual 3 10 18 27 29 5 8 64 15 88
2017 Indeterminate (permanent) 21 25 29 15 7 1 2 22 48 2319
2017 Term 5 13 23 28 22 2 7 55 20 206
2017 Casual 2 4 23 22 31 5 13 64 8 84
2017 Student 1 7 14 23 45 2 6 75 10 70
2014 Indeterminate (permanent) 24 27 28 12 5 1 2 18 53 2743
2014 Term 6 23 28 21 16 2 4 40 31 106
2014 Casual 12 12 18 22 21 4 10 50 28 58
2014 Student 9 3 24 21 23 11 9 55 15 49
2011 Indeterminate (permanent) 22 27 27 13 7 1 3 20 51 3090
2011 Term 12 18 26 13 17 6 8 35 35 129
2011 Casual 5 18 21 25 19 0 12 50 26 41
2011 Student 10 5 18 28 34 3 2 65 16 39
2008 Indeterminate (permanent) 19 28 28 15 6 1 3 22 49 2902
2008 Term 5 15 26 25 20 2 8 50 22 226
2008 Casual 4 11 19 25 18 6 18 56 19 51
2008 Student 0 0 22 25 40 3 10 75 0 53

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 17 29 25 13 2 3 40 29 2273
2018 Term 4 8 26 28 23 6 5 57 14 250
2018 Casual 7 14 13 22 28 7 9 60 24 89
2017 Indeterminate (permanent) 10 18 26 25 13 2 5 41 31 2319
2017 Term 8 6 17 25 26 8 10 62 17 207
2017 Casual 5 14 15 15 28 9 15 57 24 85
2017 Student 1 4 11 14 51 11 7 80 7 69
2014 Indeterminate (permanent) 7 15 27 29 14 2 6 46 25 2741
2014 Term 5 11 25 23 22 7 9 53 18 106
2014 Casual 5 20 8 19 24 12 12 56 33 59
2014 Student 14 2 3 35 27 9 11 77 20 49
2011 Indeterminate (permanent) 8 16 26 26 15 2 6 45 26 3082
2011 Term 7 11 25 18 21 9 8 47 22 129
2011 Casual 2 14 16 15 29 4 20 57 21 41
2011 Student 0 12 12 21 42 5 7 72 14 39
2008 Indeterminate (permanent) 9 19 26 24 14 3 6 41 30 2896
2008 Term 9 12 20 21 22 5 11 51 25 228
2008 Casual 10 11 25 17 10 12 14 37 30 50
2008 Student 2 4 14 22 32 8 18 73 9 53

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 26 32 12 6 2 2 18 48 2285
2018 Term 10 21 33 20 9 2 4 32 33 250
2018 Casual 7 19 22 19 16 7 10 42 31 90
2017 Indeterminate (permanent) 20 27 31 12 5 2 3 18 49 2315
2017 Term 9 18 25 20 13 6 8 39 32 205
2017 Casual 8 13 25 14 19 6 15 42 27 84
2017 Student 4 8 17 20 30 11 8 63 16 69
2014 Indeterminate (permanent) 26 28 28 10 4 2 2 15 56 2745
2014 Term 16 28 25 12 10 3 7 24 48 106
2014 Casual 12 17 22 20 18 2 10 43 32 59
2014 Student 17 11 23 18 24 2 5 45 30 49

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 30 10 11 7 1 1 71 18 2286
2018 Term 43 31 12 8 5 1 0 75 13 250
2018 Casual 50 28 8 9 0 3 2 82 9 91
2017 Indeterminate (permanent) 40 31 10 10 8 1 0 72 17 2328
2017 Term 45 34 9 8 2 2 0 80 11 208
2017 Casual 65 25 7 3 0 0 0 90 3 85
2017 Student 74 20 3 1 1 0 0 94 3 70
2014 Indeterminate (permanent) 40 32 9 10 8 1 0 73 18 2751
2014 Term 56 27 7 9 1 0 0 83 10 106
2014 Casual 54 31 2 5 5 0 3 88 10 59
2014 Student 47 32 8 6 6 1 1 81 11 49

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 36 8 7 4 0 1 82 11 2286
2018 Term 57 33 5 4 2 0 0 90 6 250
2018 Casual 66 22 6 3 1 0 2 90 4 90
2017 Indeterminate (permanent) 44 37 8 8 4 0 0 81 11 2325
2017 Term 58 30 5 6 2 0 0 88 7 208
2017 Casual 78 19 2 1 0 0 0 97 1 85
2017 Student 78 18 1 2 0 0 0 96 2 70
2014 Indeterminate (permanent) 42 39 9 6 3 0 0 81 10 2750
2014 Term 49 35 11 5 0 0 0 84 5 106
2014 Casual 72 18 0 2 5 0 3 93 7 59
2014 Student 65 29 5 2 0 0 0 93 2 49

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 40 10 5 3 1 0 81 8 2288
2018 Term 52 35 7 4 1 1 0 87 5 249
2018 Casual 50 37 7 4 0 2 1 89 4 91

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 39 14 4 2 4 0 79 6 2288
2018 Term 45 34 12 3 1 3 1 82 5 248
2018 Casual 46 33 9 6 1 6 0 84 7 89
2017 Indeterminate (permanent) 34 38 16 4 2 6 0 77 7 2324
2017 Term 49 32 8 2 1 8 0 88 4 208
2017 Casual 54 24 9 1 1 9 1 87 3 85
2017 Student 61 24 4 1 0 9 0 94 2 70
2014 Indeterminate (permanent) 40 36 13 3 2 6 0 81 5 2749
2014 Term 54 24 13 1 1 6 1 84 2 106
2014 Casual 58 13 13 3 0 12 2 81 4 59
2014 Student 35 47 7 0 5 7 0 88 5 49

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 42 13 4 3 2 0 79 7 2283
2018 Term 53 34 7 3 1 1 0 89 4 248
2018 Casual 48 38 6 3 1 2 1 89 5 89
2017 Indeterminate (permanent) 35 42 13 5 2 3 0 79 8 2331
2017 Term 52 34 7 1 1 5 0 91 2 207
2017 Casual 63 29 5 1 0 2 0 94 1 84
2017 Student 65 29 4 0 0 1 0 96 0 70
2014 Indeterminate (permanent) 38 38 13 4 3 3 0 79 7 2746
2014 Term 54 35 8 1 0 2 0 91 1 106
2014 Casual 65 17 10 2 2 4 2 86 3 59
2014 Student 55 36 3 6 0 1 0 91 6 49
2011 Indeterminate (permanent) 31 41 15 5 4 4 0 75 9 3089
2011 Term 37 43 8 7 1 2 2 84 8 128
2011 Casual 54 34 5 2 0 5 0 93 2 40
2011 Student 53 34 3 0 0 10 0 97 0 39

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 39 11 4 3 0 0 82 7 2286
2018 Term 60 30 6 3 0 1 0 90 4 250
2018 Casual 62 34 1 2 0 0 1 97 2 90
2017 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 2330
2017 Term 63 26 5 1 2 1 0 91 4 207
2017 Casual 77 21 2 0 0 0 0 98 0 85
2017 Student 78 21 1 0 0 0 0 99 0 70
2014 Indeterminate (permanent) 42 37 12 6 3 1 0 79 9 2745
2014 Term 64 29 6 0 0 1 0 94 0 106
2014 Casual 76 18 1 2 2 0 2 95 3 59
2014 Student 67 26 5 1 0 1 0 94 1 49
2011 Indeterminate (permanent) 37 38 13 6 5 1 0 76 11 3095
2011 Term 49 32 9 7 2 0 1 82 9 128
2011 Casual 70 27 0 2 0 0 0 98 2 40
2011 Student 64 28 0 3 0 5 0 97 3 39
2008 Indeterminate (permanent) 33 42 12 8 4 1 0 75 12 2906
2008 Term 46 34 8 6 5 1 0 81 11 228
2008 Casual 54 34 6 6 0 0 0 88 6 51
2008 Student 62 35 3 0 0 0 0 97 0 53

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 32 18 11 7 6 3 60 20 2290
2018 Term 28 34 12 9 3 9 4 72 14 249
2018 Casual 34 31 10 6 3 7 9 78 10 91
2017 Indeterminate (permanent) 24 32 15 10 9 6 4 62 21 2330
2017 Term 34 27 16 7 4 7 5 69 13 208
2017 Casual 47 17 11 1 1 13 10 83 3 85
2017 Student 44 24 7 3 1 8 12 85 6 70
2014 Indeterminate (permanent) 29 30 14 10 9 5 3 64 20 2751
2014 Term 39 33 10 5 4 4 5 78 10 106
2014 Casual 46 20 8 3 5 11 6 80 10 59
2014 Student 42 30 1 1 0 11 15 97 1 49

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 39 16 10 5 2 1 68 16 2289
2018 Term 29 34 15 14 3 2 2 66 18 252
2018 Casual 40 31 9 11 3 3 2 76 14 90
2017 Indeterminate (permanent) 29 39 13 10 5 3 1 71 16 2321
2017 Term 35 39 8 8 4 6 0 79 12 207
2017 Casual 39 33 9 5 1 8 4 82 7 85
2017 Student 32 33 9 17 3 6 0 69 21 69
2014 Indeterminate (permanent) 34 39 11 8 4 4 1 76 12 2746
2014 Term 37 37 10 10 2 2 1 77 13 106
2014 Casual 29 34 5 8 5 10 8 77 16 59
2014 Student 34 22 6 15 6 9 9 68 25 49
2011 Indeterminate (permanent) 31 36 11 9 6 5 1 72 16 3094
2011 Term 30 32 16 10 5 6 2 67 16 127
2011 Casual 29 24 16 9 5 12 5 64 17 41
2011 Student 23 26 10 13 11 10 7 59 28 39
2008 Indeterminate (permanent) 28 34 14 11 6 6 2 66 19 2905
2008 Term 35 31 10 9 7 5 3 72 18 228
2008 Casual 17 31 12 11 4 16 8 64 20 51
2008 Student 35 24 5 14 3 15 3 73 20 53

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 40 22 8 4 1 0 66 12 2283
2018 Term 30 44 16 7 2 1 0 75 9 252
2018 Casual 40 40 12 4 0 3 0 83 4 90
2018 Student 32 47 16 3 0 3 0 81 3 38

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 24 20 14 14 10 2 45 32 2290
2018 Term 25 24 19 9 8 13 2 58 20 252
2018 Casual 34 24 15 5 5 14 3 71 12 90
2017 Indeterminate (permanent) 14 23 17 16 15 12 3 44 36 2324
2017 Term 24 21 16 8 9 19 2 58 22 207
2017 Casual 30 23 13 6 0 14 14 73 9 85
2017 Student 41 23 9 4 1 20 2 82 6 68
2014 Indeterminate (permanent) 14 21 17 16 17 12 2 41 39 2748
2014 Term 18 21 28 8 6 16 3 48 17 106
2014 Casual 22 20 20 8 0 15 14 59 12 59
2014 Student 26 22 15 3 3 24 7 70 9 49
2011 Indeterminate (permanent) 13 21 18 15 15 15 3 42 36 3099
2011 Term 19 22 19 10 10 14 6 52 25 126
2011 Casual 22 24 15 10 2 19 8 62 17 41
2011 Student 23 33 6 8 0 26 5 80 12 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 2288
2018 Term 10 90 252
2018 Student 0 100 38

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 308

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 65 308

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 308

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 308

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 308

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 308

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 308

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 308

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 308

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 308

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 308

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 308

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 308

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 308

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Term 0 27

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 308

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 308

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 308

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 308

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 308

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 57 306

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 306

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 306

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 306

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 306

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 306

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 306

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 306

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 306

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 294

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 294

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 294

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 294

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 294

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 294

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 294

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 294

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 294

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 294

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 17 22 7 7 30 6 45 21 2289
2018 Term 22 10 16 4 4 38 6 58 15 252
2018 Casual 24 15 14 3 2 32 11 67 9 90
2017 Indeterminate (permanent) 12 19 19 7 8 29 6 48 22 2327
2017 Term 22 10 14 3 3 37 12 61 12 208
2017 Casual 25 8 14 0 3 32 17 66 6 85
2017 Student 21 4 10 1 0 36 28 70 2 70
2014 Indeterminate (permanent) 15 17 18 7 6 30 7 51 21 2749
2014 Term 16 14 18 4 2 34 12 56 11 106
2014 Casual 23 14 3 3 0 42 14 85 8 59
2014 Student 15 15 7 0 5 32 26 73 11 49

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 34 20 6 5 8 1 66 12 2285
2018 Term 35 30 13 5 2 15 0 77 8 250
2018 Casual 41 27 8 3 2 16 3 84 6 90
2017 Indeterminate (permanent) 27 34 16 7 6 9 1 68 14 2327
2017 Term 39 28 16 1 2 13 0 77 4 208
2017 Casual 42 20 12 0 2 22 2 82 3 84
2017 Student 51 17 5 2 0 19 6 90 3 70
2014 Indeterminate (permanent) 27 30 19 6 5 13 1 66 12 2745
2014 Term 37 33 15 2 2 10 1 79 5 106
2014 Casual 35 21 7 0 2 33 2 87 3 59
2014 Student 22 35 2 5 0 24 13 89 7 49
2011 Indeterminate (permanent) 31 37 15 5 3 9 0 75 9 3092
2011 Term 36 34 13 4 1 13 0 80 5 128
2011 Casual 53 26 5 0 0 14 2 94 0 42
2011 Student 55 32 0 0 3 10 0 97 3 39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 2290
2018 Term 5 95 252
2018 Casual 0 100 90

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 182

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 80 182

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 182

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 182

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 182

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 182

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 182

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 180

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 180

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 180

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 180

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 180

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 180

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 180

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Term 0 14

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 180

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 180

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Term 0 14

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 180

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 180

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 180

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 182

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 182

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 182

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 182

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 182

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 182

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 182

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 182

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 182

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 171

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 171

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 171

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 171

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 171

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 171

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 171

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 171

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 171

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 171

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 171

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 65 171

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 171

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 171

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 15 23 4 3 35 6 49 12 2286
2018 Term 22 10 19 4 1 38 6 58 9 252
2018 Casual 26 14 14 2 2 33 10 69 7 90
2017 Indeterminate (permanent) 14 16 20 3 3 38 5 53 12 2328
2017 Term 18 15 17 1 1 39 9 64 5 207
2017 Casual 27 6 6 0 1 40 20 82 3 85
2017 Student 20 11 7 1 0 34 27 79 4 70
2014 Indeterminate (permanent) 15 14 19 3 3 39 7 54 11 2749
2014 Term 18 21 15 1 0 37 9 71 2 106
2014 Casual 21 7 6 2 0 45 19 78 4 59
2014 Student 12 9 11 0 0 43 25 65 0 49

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 33 20 4 3 12 1 70 7 2288
2018 Term 39 23 19 3 1 14 1 73 6 252
2018 Casual 39 25 11 1 2 19 2 82 4 90
2017 Indeterminate (permanent) 29 32 18 3 3 14 1 72 7 2323
2017 Term 35 32 13 0 1 16 3 82 2 208
2017 Casual 43 20 9 0 1 19 7 86 2 85
2017 Student 52 15 10 1 0 17 4 86 2 70
2014 Indeterminate (permanent) 27 30 19 3 3 18 1 70 7 2747
2014 Term 40 32 8 1 0 17 2 89 1 106
2014 Casual 34 18 3 2 0 34 9 92 3 59
2014 Student 25 38 6 0 0 25 7 92 0 49
2011 Indeterminate (permanent) 35 35 14 3 2 11 0 79 5 3096
2011 Term 39 33 8 3 2 15 0 84 6 128
2011 Casual 58 21 5 2 2 12 0 90 5 42
2011 Student 65 30 0 0 0 5 0 100 0 39
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 25 11 5 4 1 0 80 9 2272
2018 Term 64 23 9 2 1 0 0 88 3 250
2018 Casual 62 24 7 4 0 3 1 89 4 90
2017 Indeterminate (permanent) 53 25 10 5 5 2 0 80 9 2330
2017 Term 66 20 7 3 3 0 0 87 6 208
2017 Casual 77 19 1 1 1 1 0 97 2 84
2017 Student 77 16 4 1 0 1 0 94 1 70

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 45 16 8 3 2 0 73 11 2292
2018 Term 27 44 14 6 4 4 1 74 11 252
2018 Casual 25 39 12 15 2 6 1 68 18 89
2017 Indeterminate (permanent) 23 43 17 9 5 4 0 68 14 2329
2017 Term 25 39 16 9 3 9 0 70 13 207
2017 Casual 28 28 12 12 5 15 0 67 19 85
2017 Student 22 41 13 10 5 7 1 69 17 70

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 37 18 15 7 2 0 59 22 2291
2018 Term 32 36 16 10 4 1 1 69 14 252
2018 Casual 39 29 15 5 4 8 1 74 9 88
2017 Indeterminate (permanent) 17 39 17 15 9 2 0 58 25 2328
2017 Term 31 42 10 13 3 2 0 74 16 208
2017 Casual 41 34 12 3 3 8 0 80 7 85
2017 Student 39 49 9 0 1 1 1 90 1 70

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 29 22 12 15 0 1 50 27 2296
2018 Term 21 27 24 13 15 1 0 48 28 251
2018 Casual 26 20 21 13 18 0 1 47 32 90
2017 Indeterminate (permanent) 26 27 21 12 12 0 2 54 24 2321
2017 Term 21 17 23 14 22 1 3 40 37 208
2017 Casual 27 21 22 14 15 0 1 49 30 85
2017 Student 39 24 14 12 9 0 2 64 21 70

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 26 28 19 13 0 1 39 32 2293
2018 Term 25 36 25 10 4 0 0 61 14 252
2018 Casual 28 36 22 7 3 0 3 66 11 90
2017 Indeterminate (permanent) 15 26 27 19 12 0 1 41 31 2324
2017 Term 28 34 23 9 5 0 0 63 14 208
2017 Casual 39 39 15 5 1 0 1 79 6 85
2017 Student 54 29 12 3 0 0 1 85 3 70

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 33 25 14 9 0 1 51 24 2284
2018 Term 36 36 18 6 2 0 2 73 9 249
2018 Casual 39 33 13 5 4 4 1 76 10 90
2017 Indeterminate (permanent) 20 31 23 15 9 1 1 52 25 2320
2017 Term 44 27 16 5 4 0 4 74 10 208
2017 Casual 57 25 12 5 0 0 2 83 5 84
2017 Student 73 17 7 1 0 0 2 92 1 70

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 26 21 15 1 1 37 37 2284
2018 Term 22 29 27 11 7 2 2 53 19 252
2018 Casual 35 27 25 8 3 1 1 63 12 90
2017 Indeterminate (permanent) 13 22 26 19 17 0 2 36 37 2324
2017 Term 30 25 17 14 9 1 3 58 24 208
2017 Casual 48 18 14 11 5 1 3 69 17 85
2017 Student 59 19 17 3 0 0 1 79 3 70

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 25 17 9 5 1 5 67 15 2286
2018 Term 54 25 11 3 2 0 4 82 6 251
2018 Casual 48 24 13 3 0 1 11 82 3 90
2017 Indeterminate (permanent) 36 26 16 9 5 1 8 68 15 2321
2017 Term 55 16 12 5 2 0 9 79 8 207
2017 Casual 67 15 6 1 1 0 10 91 3 85
2017 Student 67 27 3 1 0 0 1 96 1 70

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 28 24 12 10 0 0 54 22 2285
2018 Term 36 35 15 9 4 0 0 72 13 252
2018 Casual 49 24 11 6 3 1 4 78 10 90
2017 Indeterminate (permanent) 27 29 24 13 7 0 0 56 20 2323
2017 Term 38 32 15 7 7 0 1 71 14 207
2017 Casual 50 28 11 2 7 0 1 79 9 85
2017 Student 53 21 15 8 0 1 1 76 8 69

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 35 27 10 6 1 1 56 16 2281
2018 Term 30 37 22 6 3 0 1 69 10 248
2018 Casual 41 31 12 9 4 1 2 74 13 90
2017 Indeterminate (permanent) 23 33 23 13 6 1 1 57 19 2318
2017 Term 41 26 17 9 4 0 3 69 13 207
2017 Casual 58 23 6 5 1 1 4 86 7 85
2017 Student 62 19 12 4 0 0 1 83 5 69

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 34 26 14 7 0 1 52 21 2282
2018 Term 28 38 22 8 3 1 1 66 11 250
2018 Casual 39 26 19 8 3 1 3 68 12 90
2017 Indeterminate (permanent) 20 32 25 15 8 1 1 52 23 2320
2017 Term 40 31 13 9 4 0 3 73 13 207
2017 Casual 48 27 11 8 1 2 3 79 9 85
2017 Student 62 24 8 3 1 0 1 88 4 69

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 32 25 12 7 0 1 55 20 2282
2018 Term 33 29 22 11 4 0 1 63 15 250
2018 Casual 37 28 20 8 2 3 2 68 11 90
2017 Indeterminate (permanent) 24 31 24 12 7 1 1 56 20 2323
2017 Term 42 25 13 13 6 0 2 68 19 207
2017 Casual 58 13 12 10 3 2 1 74 14 85
2017 Student 48 24 20 5 0 0 1 74 5 69

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 33 23 12 6 0 1 59 18 2271
2018 Term 37 36 19 4 3 0 1 74 7 248
2018 Casual 46 31 15 3 1 1 3 80 5 90
2017 Indeterminate (permanent) 27 33 21 11 6 1 2 61 18 2321
2017 Term 47 35 9 3 2 0 3 84 6 205
2017 Casual 46 31 11 5 4 1 1 79 9 85
2017 Student 56 33 5 4 2 0 2 90 6 68

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 26 12 5 4 0 2 78 9 2267
2018 Term 52 25 14 4 3 0 1 78 8 249
2018 Casual 64 17 9 3 2 2 3 85 5 90
2017 Indeterminate (permanent) 57 23 12 4 2 0 2 82 6 2328
2017 Term 61 19 10 6 2 0 2 81 8 208
2017 Casual 61 18 9 4 3 0 4 82 8 85
2017 Student 72 16 6 4 1 0 1 89 5 70

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 71 14 5 2 1 1 6 91 3 2276
2018 Term 71 14 7 2 2 1 4 89 4 249
2018 Casual 78 11 2 0 2 0 6 96 2 90

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 67 15 6 3 4 1 3 86 8 2279
2018 Term 74 16 3 3 1 0 3 93 4 249
2018 Casual 82 7 4 0 3 1 3 93 3 90
2017 Indeterminate (permanent) 69 14 6 4 4 1 2 86 8 2326
2017 Term 79 8 4 3 3 1 2 90 7 208
2017 Casual 89 4 0 0 2 0 4 98 2 85
2017 Student 96 0 0 1 1 0 1 98 2 70

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 30 11 4 3 0 1 82 7 2289
2018 Term 57 26 10 2 3 0 1 84 6 249
2018 Casual 69 21 3 3 1 1 2 93 4 90
2017 Indeterminate (permanent) 53 30 10 4 2 0 1 84 7 2330
2017 Term 61 25 5 4 2 0 3 89 6 207
2017 Casual 81 9 4 0 2 0 4 94 2 85
2017 Student 85 9 4 0 0 0 1 96 0 70

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 24 13 7 5 0 1 74 12 2277
2018 Term 63 17 9 6 2 0 1 82 8 249
2018 Casual 74 10 8 3 2 1 2 87 5 90
2017 Indeterminate (permanent) 55 21 11 7 5 0 1 77 12 2328
2017 Term 66 15 7 6 3 1 2 84 9 208
2017 Casual 81 8 3 0 2 2 3 94 2 85
2017 Student 90 5 3 0 0 0 1 97 0 70

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 15 7 2 1 0 22 87 4 2269
2018 Term 63 8 2 1 1 0 26 95 3 247
2018 Casual 74 3 2 0 0 1 19 98 0 89
2017 Indeterminate (permanent) 54 17 5 2 1 0 22 90 4 2323
2017 Term 65 7 2 2 1 1 23 94 4 207
2017 Casual 69 2 0 0 0 0 28 100 0 85
2017 Student 86 4 0 0 0 0 10 100 0 70

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 17 6 1 0 0 6 92 2 2276
2018 Term 72 16 4 1 0 1 5 94 2 250
2018 Casual 79 8 7 1 0 0 6 92 1 89
2017 Indeterminate (permanent) 70 16 4 1 1 0 7 93 3 2315
2017 Term 74 10 4 3 1 0 8 91 4 208
2017 Casual 85 2 1 1 1 0 9 96 2 85
2017 Student 89 8 0 0 0 0 3 100 0 70

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 75 14 4 2 1 1 4 93 3 2279
2018 Term 21 12 23 13 28 0 1 34 42 250
2018 Casual 28 18 21 10 20 1 2 47 31 90
2017 Indeterminate (permanent) 72 15 5 2 2 1 4 92 4 2331
2017 Term 19 13 22 18 26 0 2 33 45 208
2017 Casual 30 15 16 12 21 0 6 48 34 85
2017 Student 62 17 11 5 1 0 3 82 7 70

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 29 15 4 2 0 2 79 6 2280
2018 Term 48 29 13 4 2 1 2 80 6 249
2018 Casual 57 27 11 1 2 0 2 85 3 90
2017 Indeterminate (permanent) 50 30 12 3 1 1 2 83 5 2327
2017 Term 54 27 9 4 3 0 3 83 7 208
2017 Casual 52 28 11 2 2 1 3 84 5 85
2017 Student 68 20 9 0 0 0 3 91 0 70

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 31 38 15 5 0 0 42 20 2297
2018 Term 15 37 37 10 2 0 0 51 11 249
2018 Casual 17 52 23 6 1 0 1 69 7 90
2017 Indeterminate (permanent) 10 30 39 15 6 0 0 39 21 2334
2017 Term 15 34 37 10 4 0 0 49 14 208
2017 Casual 32 44 20 4 1 0 0 76 5 85
2017 Student 39 47 13 0 0 0 1 87 0 70

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 20 40 22 9 0 0 31 29 2273
2018 Term 4 14 40 25 17 0 0 42 18 251
2018 Casual 3 7 30 37 22 0 1 59 11 88
2017 Indeterminate (permanent) 7 21 39 23 9 0 0 32 28 2327
2017 Term 3 14 33 33 16 0 0 49 17 206
2017 Casual 3 8 24 35 29 0 0 64 12 84
2017 Student 0 4 30 32 31 0 2 65 5 70
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 29 20 10 9 2 1 30 70 2293
2018 Term 27 25 17 14 15 2 0 28 72 251
2018 Casual 34 20 14 16 9 8 0 37 63 90
2017 Indeterminate (permanent) 34 25 19 8 7 5 1 37 63 2334
2017 Term 21 22 24 14 13 4 1 22 78 208
2017 Casual 21 22 18 17 18 2 1 22 78 85
2017 Student 35 30 20 3 10 1 0 36 64 70

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 1560
2018 Term 30 178
2018 Casual 55 53
2017 Indeterminate (permanent) 14 1388
2017 Term 30 152
2017 Casual 37 62
2017 Student 45 44

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 1560
2018 Term 41 178
2018 Casual 43 53
2017 Indeterminate (permanent) 33 1388
2017 Term 42 152
2017 Casual 55 62
2017 Student 62 44

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 1560
2018 Term 21 178
2018 Casual 34 53
2017 Indeterminate (permanent) 18 1388
2017 Term 15 152
2017 Casual 33 62
2017 Student 19 44

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 1560
2018 Term 11 178
2018 Casual 9 53
2017 Indeterminate (permanent) 37 1388
2017 Term 15 152
2017 Casual 15 62
2017 Student 9 44

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 1560
2018 Term 6 178
2018 Casual 0 53
2017 Indeterminate (permanent) 7 1388
2017 Term 5 152
2017 Casual 0 62
2017 Student 0 44

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 1560
2018 Term 19 178
2018 Casual 23 53

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 1560
2018 Term 39 178
2018 Casual 31 53
2017 Indeterminate (permanent) 47 1388
2017 Term 46 152
2017 Casual 44 62
2017 Student 19 44

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 5 43 20 10 5 17 1490
2018 Term 2 47 19 10 5 17 168
2018 Casual 6 50 14 12 0 18 51
2017 Indeterminate (permanent) 6 50 19 8 4 12 1363
2017 Term 3 51 18 11 3 14 151
2017 Casual 6 42 27 11 0 13 64
2017 Student 10 75 11 2 2 0 43

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 30 70 1549
2018 Term 40 60 177
2018 Casual 46 54 53

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 16 13 8 9 1 10 67 19 2286
2018 Term 45 19 9 6 4 3 13 77 12 250
2018 Casual 49 12 6 10 8 8 8 71 21 90

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 23 18 20 23 2 6 34 46 1553
2018 Term 15 28 17 14 21 1 3 45 37 177
2018 Casual 13 43 8 17 6 2 11 64 27 52
2017 Indeterminate (permanent) 10 21 17 19 20 3 10 36 44 1393
2017 Term 20 32 10 15 19 1 4 54 36 152
2017 Casual 23 32 14 12 9 0 9 61 23 64
2017 Student 33 33 12 11 7 2 2 69 19 44

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 12 16 20 41 3 5 17 66 1558
2018 Term 7 18 12 24 38 1 0 26 62 177
2018 Casual 5 24 6 23 31 4 7 33 61 52
2017 Indeterminate (permanent) 2 11 13 21 43 3 8 14 71 1390
2017 Term 7 13 7 17 50 2 4 21 71 152
2017 Casual 9 18 8 23 38 0 3 29 63 64
2017 Student 12 23 12 18 23 2 9 40 47 44
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