2018 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 43 9 4 2 0 0 84 7 756
2018 Non-supervisor 35 41 12 8 4 0 0 76 12 1899
2017 Supervisor 40 45 7 6 2 0 0 85 8 759
2017 Non-supervisor 33 44 11 7 4 0 0 78 11 1951
2014 Supervisor 38 43 8 8 3 0 0 81 10 847
2014 Non-supervisor 27 45 12 10 5 0 0 73 15 2128
2011 Supervisor 42 39 9 6 3 0 0 82 9 1031
2011 Non-supervisor 32 42 12 8 6 0 0 74 14 2301
2008 Supervisor 45 38 8 6 3 0 0 83 9 962
2008 Non-supervisor 33 44 11 8 4 0 0 77 12 2272

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 38 10 8 5 0 0 76 14 758
2018 Non-supervisor 31 37 14 11 8 0 0 67 19 1906
2017 Supervisor 34 38 11 10 7 0 0 72 16 759
2017 Non-supervisor 31 37 13 11 7 0 0 68 19 1948

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 7 1 1 0 0 91 2 755
2018 Non-supervisor 48 36 10 4 2 0 0 84 6 1890
2017 Supervisor 59 33 5 1 1 0 0 92 3 752
2017 Non-supervisor 50 36 10 3 1 0 0 86 5 1950
2014 Supervisor 66 27 5 2 0 0 0 94 2 846
2014 Non-supervisor 55 31 8 3 2 0 0 87 5 2127
2011 Supervisor 68 26 4 1 1 0 0 94 2 1031
2011 Non-supervisor 54 33 9 3 1 0 0 86 5 2305

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 37 11 4 1 0 0 84 5 755
2018 Non-supervisor 40 39 12 6 3 0 0 79 9 1906
2017 Supervisor 45 40 8 5 2 0 0 85 7 753
2017 Non-supervisor 41 40 10 6 3 0 0 81 9 1946
2014 Supervisor 42 41 8 7 1 0 0 84 8 848
2014 Non-supervisor 37 40 12 8 3 0 0 77 11 2125
2011 Supervisor 46 40 7 4 2 0 0 87 7 1035
2011 Non-supervisor 38 43 9 6 3 0 0 81 9 2306
2008 Supervisor 50 38 5 4 2 0 0 89 6 965
2008 Non-supervisor 40 44 8 6 2 0 0 84 8 2282

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 35 15 9 3 0 0 73 12 756
2018 Non-supervisor 36 32 18 8 5 1 0 69 13 1903
2017 Supervisor 34 36 17 9 5 0 0 70 13 757
2017 Non-supervisor 36 34 16 8 5 1 0 70 14 1951
2014 Supervisor 33 36 18 9 5 0 0 69 13 847
2014 Non-supervisor 26 36 18 12 7 1 0 63 19 2124
2011 Supervisor 32 36 15 10 5 1 0 69 15 1033
2011 Non-supervisor 27 36 20 9 6 1 0 64 16 2301

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 37 15 8 3 0 0 74 11 750
2018 Non-supervisor 34 36 16 8 5 0 0 71 13 1896
2017 Supervisor 33 36 17 9 4 0 0 69 13 758
2017 Non-supervisor 34 37 15 8 5 0 0 72 13 1950
2014 Supervisor 32 37 16 10 4 0 0 69 15 848
2014 Non-supervisor 25 37 19 12 7 1 0 63 19 2121
2011 Supervisor 31 39 14 10 6 0 0 70 16 1031
2011 Non-supervisor 25 38 18 11 6 1 0 64 17 2297
2008 Supervisor 30 41 13 10 5 0 0 72 15 964
2008 Non-supervisor 28 41 15 10 5 1 0 69 15 2281

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 29 19 11 5 2 1 65 16 754
2018 Non-supervisor 31 27 19 11 7 3 1 61 19 1902
2017 Supervisor 31 28 19 13 6 3 1 61 19 757
2017 Non-supervisor 32 26 18 11 7 5 1 62 19 1949
2014 Supervisor 35 26 19 11 5 3 2 63 17 846
2014 Non-supervisor 26 27 20 11 9 5 1 56 22 2122
2011 Supervisor 34 28 18 8 7 3 1 65 16 1032
2011 Non-supervisor 28 28 18 12 8 5 1 60 21 2301
2008 Supervisor 30 29 20 8 7 4 1 63 16 963
2008 Non-supervisor 27 29 19 12 7 5 1 59 20 2283
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 29 12 7 4 1 0 78 11 753
2018 Non-supervisor 47 28 11 7 4 2 1 77 11 1894
2017 Supervisor 45 32 12 6 4 1 1 78 10 758
2017 Non-supervisor 47 28 12 6 4 2 1 77 11 1951
2014 Supervisor 44 32 10 7 4 2 0 78 12 847
2014 Non-supervisor 43 29 12 7 5 2 1 75 13 2128
2011 Supervisor 44 30 10 8 6 2 1 76 14 1035
2011 Non-supervisor 41 31 13 6 5 2 1 74 12 2303
2008 Supervisor 41 32 10 8 6 2 1 75 14 963
2008 Non-supervisor 42 32 10 6 6 3 1 77 13 2284

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 34 11 9 4 0 0 77 12 755
2018 Non-supervisor 41 33 12 9 5 0 0 75 13 1886
2017 Supervisor 45 34 10 6 5 1 1 79 11 757
2017 Non-supervisor 43 31 11 8 5 1 0 75 14 1948
2014 Supervisor 44 35 9 7 5 1 0 79 12 846
2014 Non-supervisor 40 33 11 9 6 1 0 74 15 2127
2011 Supervisor 42 34 9 9 6 0 0 77 14 1036
2011 Non-supervisor 36 35 12 10 6 1 0 72 17 2301
2008 Supervisor 38 37 10 8 6 1 0 76 14 961
2008 Non-supervisor 37 35 11 9 7 1 1 72 16 2284

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 28 12 7 4 0 0 76 12 757
2018 Non-supervisor 47 28 11 8 5 1 0 75 14 1896
2017 Supervisor 48 29 10 7 6 0 1 78 13 757
2017 Non-supervisor 49 27 10 7 5 0 0 77 12 1950
2014 Supervisor 47 31 10 7 5 0 1 79 11 848
2014 Non-supervisor 48 28 11 7 5 1 0 76 13 2127

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 19 11 6 4 0 63 18 756
2018 Non-supervisor 27 31 17 9 7 9 0 64 17 1905
2017 Supervisor 25 34 17 13 8 3 0 61 22 759
2017 Non-supervisor 26 33 16 9 6 11 1 66 16 1952
2014 Supervisor 27 37 15 10 5 6 0 69 16 848
2014 Non-supervisor 21 32 18 10 6 13 0 61 18 2127
2011 Supervisor 29 31 16 9 9 6 0 64 19 1030
2011 Non-supervisor 20 29 20 9 8 13 1 57 19 2302

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 19 16 7 1 0 58 22 757
2018 Non-supervisor 23 34 17 13 9 4 0 59 24 1904
2017 Supervisor 22 37 16 14 10 1 0 59 25 758
2017 Non-supervisor 22 32 18 13 8 5 0 57 23 1948
2014 Supervisor 23 36 19 15 6 1 0 60 21 848
2014 Non-supervisor 17 30 21 17 11 4 0 49 29 2126
2011 Supervisor 21 34 16 15 12 1 0 55 28 1030
2011 Non-supervisor 17 30 21 15 13 4 0 49 29 2298
2008 Supervisor 23 31 16 17 11 1 0 56 28 963
2008 Non-supervisor 19 31 21 14 11 4 0 53 26 2285

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 34 21 20 9 2 0 49 30 755
2018 Non-supervisor 16 27 21 17 11 8 0 47 30 1905
2017 Supervisor 13 35 21 18 11 2 0 49 30 756
2017 Non-supervisor 16 27 19 15 11 11 0 49 29 1952
2014 Supervisor 15 34 21 18 9 3 0 50 29 848
2014 Non-supervisor 11 26 22 19 14 8 0 40 36 2126
2011 Supervisor 13 32 19 19 14 3 0 46 34 1031
2011 Non-supervisor 10 26 22 19 13 10 0 39 36 2299
2008 Supervisor 9 33 19 23 13 3 0 43 37 964
2008 Non-supervisor 10 29 20 20 12 10 0 43 35 2284

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 20 22 11 1 0 46 33 759
2018 Non-supervisor 15 28 19 20 14 4 0 44 35 1905
2017 Supervisor 15 36 17 21 10 1 0 51 31 759
2017 Non-supervisor 17 29 19 18 12 6 0 48 32 1952
2014 Supervisor 16 36 17 19 11 1 0 53 30 848
2014 Non-supervisor 11 29 20 21 15 4 0 42 37 2126
2011 Supervisor 14 34 16 19 16 1 0 48 35 1032
2011 Non-supervisor 10 31 19 21 15 4 0 43 37 2294
2008 Supervisor 12 34 17 22 13 1 0 47 36 965
2008 Non-supervisor 13 32 17 21 12 4 0 48 34 2281
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 34 15 11 8 0 0 65 19 757
2018 Non-supervisor 27 35 15 13 9 0 0 63 22 1905
2017 Supervisor 28 37 14 14 7 0 0 66 20 759
2017 Non-supervisor 29 35 16 12 8 0 0 64 20 1948
2014 Supervisor 24 39 15 13 8 0 0 64 21 845
2014 Non-supervisor 21 35 17 15 11 0 0 56 26 2128
2011 Supervisor 24 39 16 11 10 0 0 63 21 1034
2011 Non-supervisor 22 40 17 12 9 1 0 62 21 2305

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 40 10 12 4 0 0 74 16 762
2018 Non-supervisor 27 41 13 12 6 0 0 69 18 1907
2017 Supervisor 35 37 10 12 6 0 0 72 18 759
2017 Non-supervisor 29 42 13 11 6 0 0 71 17 1948

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 21 17 10 7 3 47 30 755
2018 Non-supervisor 12 19 18 14 11 21 4 42 33 1901
2017 Supervisor 11 30 17 21 10 8 2 46 35 755
2017 Non-supervisor 12 16 17 14 11 26 4 39 36 1949
2014 Supervisor 15 29 20 17 10 6 3 48 30 846
2014 Non-supervisor 10 16 19 18 12 21 4 35 40 2124

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 35 12 11 5 0 0 72 16 757
2018 Non-supervisor 38 35 13 8 5 1 1 74 13 1897
2017 Supervisor 36 37 11 10 5 0 0 74 15 758
2017 Non-supervisor 40 34 11 8 5 0 0 75 13 1947
2014 Supervisor 37 40 11 6 5 1 0 77 12 847
2014 Non-supervisor 39 34 11 9 6 0 0 74 15 2127
2011 Supervisor 38 36 11 8 6 0 0 75 14 1034
2011 Non-supervisor 35 37 11 9 7 1 1 73 16 2302
2008 Supervisor 34 38 12 9 6 1 1 73 15 963
2008 Non-supervisor 35 34 12 9 8 0 1 70 17 2281

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 31 19 8 5 4 10 62 16 758
2017 Supervisor 20 32 19 11 4 5 8 60 18 758
2014 Supervisor 22 34 16 8 6 4 9 65 16 848

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 47 10 10 3 0 0 77 13 759
2018 Non-supervisor 25 44 13 12 5 0 1 70 17 1909
2017 Supervisor 30 43 13 8 5 0 0 74 13 758
2017 Non-supervisor 29 40 14 11 6 0 1 70 17 1950
2014 Supervisor 32 41 11 9 7 0 0 73 16 848
2014 Non-supervisor 24 37 15 16 7 0 1 62 23 2124
2011 Supervisor 32 39 14 8 5 0 1 72 13 1033
2011 Non-supervisor 26 40 16 11 6 0 2 67 17 2303
2008 Supervisor 34 40 16 6 3 0 2 75 9 965
2008 Non-supervisor 28 40 15 11 4 0 2 69 15 2286

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 35 7 3 1 0 0 89 4 757
2018 Non-supervisor 42 39 10 7 2 0 0 81 9 1902
2017 Supervisor 54 35 5 5 1 0 0 89 6 758
2017 Non-supervisor 42 40 8 6 3 0 0 82 9 1952
2014 Supervisor 52 33 7 5 2 0 0 86 7 848
2014 Non-supervisor 37 43 10 7 3 0 0 80 10 2128
2011 Supervisor 54 33 7 4 2 0 0 87 6 1031
2011 Non-supervisor 40 38 10 7 4 0 0 78 11 2305
2008 Supervisor 53 36 6 4 1 0 0 89 5 964
2008 Non-supervisor 39 41 9 8 3 0 0 80 11 2287

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 36 3 2 1 0 0 94 3 754
2018 Non-supervisor 44 39 7 6 3 0 0 84 9 1897
2017 Supervisor 60 32 3 4 1 0 0 92 5 757
2017 Non-supervisor 48 38 6 5 3 0 0 86 8 1949
2014 Supervisor 58 31 4 4 1 0 0 90 6 848
2014 Non-supervisor 43 40 7 7 3 0 0 83 10 2126
2011 Supervisor 61 32 3 2 1 0 0 93 3 1034
2011 Non-supervisor 44 39 7 6 3 0 0 83 9 2302
2008 Supervisor 54 40 3 2 1 0 0 94 3 965
2008 Non-supervisor 42 44 7 5 2 0 0 86 7 2285

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 37 18 15 8 1 0 58 23 756
2018 Non-supervisor 17 32 19 16 13 3 0 50 30 1906
2017 Supervisor 18 40 17 16 8 1 0 58 24 756
2017 Non-supervisor 21 31 17 15 13 4 1 54 28 1948
2014 Supervisor 22 35 17 16 9 1 0 58 25 847
2014 Non-supervisor 14 29 17 19 16 4 1 46 36 2124
2011 Supervisor 22 38 14 15 10 1 0 61 25 1033
2011 Non-supervisor 18 32 17 14 14 3 1 52 30 2304
2008 Supervisor 23 38 16 13 8 1 0 63 22 962
2008 Non-supervisor 20 33 18 15 11 2 1 55 26 2282

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 14 16 13 1 2 56 30 759
2018 Non-supervisor 15 24 15 16 23 3 3 42 42 1908
2017 Supervisor 21 31 14 16 16 1 2 53 33 757
2017 Non-supervisor 15 22 15 19 23 4 3 39 45 1949
2014 Supervisor 20 27 15 17 17 1 2 49 36 847
2014 Non-supervisor 9 19 14 21 31 3 3 30 55 2120
2011 Supervisor 20 28 13 19 19 1 1 48 39 1032
2011 Non-supervisor 10 20 15 22 28 2 2 31 53 2299
2008 Supervisor 20 34 11 17 16 1 2 56 33 959
2008 Non-supervisor 14 26 13 20 23 2 2 41 45 2280

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 40 9 8 3 0 0 80 11 755
2018 Non-supervisor 29 39 14 12 6 0 0 68 18 1901
2017 Supervisor 42 39 7 8 4 0 0 81 12 752
2017 Non-supervisor 30 41 13 10 6 0 0 71 16 1946
2014 Supervisor 33 43 8 10 6 0 0 76 16 847
2014 Non-supervisor 20 43 15 13 9 0 0 63 22 2126
2011 Supervisor 39 39 8 8 6 0 0 78 14 1034
2011 Non-supervisor 28 41 14 10 7 0 0 69 16 2298

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 33 11 5 3 0 0 81 8 756
2018 Non-supervisor 36 35 15 9 5 0 0 71 14 1899
2017 Supervisor 47 34 9 6 4 0 0 81 10 751
2017 Non-supervisor 38 36 13 9 5 0 0 74 13 1947
2014 Supervisor 40 35 11 9 4 0 0 75 13 848
2014 Non-supervisor 30 37 14 12 7 0 0 67 19 2127

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 36 13 13 5 0 1 69 18 759
2018 Non-supervisor 27 37 18 11 6 0 1 65 17 1899
2017 Supervisor 31 36 14 12 5 0 1 68 18 753
2017 Non-supervisor 31 38 14 11 5 1 1 70 16 1950
2014 Supervisor 31 33 15 13 6 1 1 65 20 848
2014 Non-supervisor 26 37 16 12 7 1 1 64 20 2125
2011 Supervisor 35 37 13 9 4 1 1 74 13 1034
2011 Non-supervisor 30 41 15 8 4 1 1 73 12 2306

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 45 17 5 3 2 0 74 8 762
2018 Non-supervisor 18 38 23 10 6 4 0 59 17 1910
2017 Supervisor 25 46 16 7 4 1 0 72 12 758
2017 Non-supervisor 19 36 20 11 6 6 1 60 19 1948

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 10 10 6 0 1 73 17 761
2018 Non-supervisor 46 33 9 7 4 0 1 80 11 1904
2017 Supervisor 38 32 11 11 8 0 0 70 19 756
2017 Non-supervisor 47 32 9 6 4 0 1 80 11 1948
2014 Supervisor 38 32 13 10 6 0 0 70 16 848
2014 Non-supervisor 39 34 13 8 4 0 1 74 13 2126
2011 Supervisor 38 35 10 10 5 0 0 74 16 1036
2011 Non-supervisor 41 36 11 6 4 0 1 78 10 2302

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 31 23 17 12 0 0 48 29 760
2018 Non-supervisor 37 34 17 7 4 0 1 72 11 1913
2017 Supervisor 15 31 24 18 11 0 1 47 29 757
2017 Non-supervisor 38 38 15 6 2 0 1 76 9 1953
2014 Supervisor 17 32 19 17 13 0 1 50 31 848
2014 Non-supervisor 33 37 17 7 4 0 1 71 11 2127
2011 Supervisor 13 31 22 19 13 0 1 45 33 1032
2011 Non-supervisor 31 38 18 7 4 0 1 70 12 2305
2008 Supervisor 11 29 26 21 13 0 1 40 34 963
2008 Non-supervisor 28 38 19 9 5 0 1 67 13 2287

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 28 42 30 761
2018 Non-supervisor 27 39 33 1914
2017 Supervisor 29 41 30 758
2017 Non-supervisor 26 40 33 1953
2014 Supervisor 30 40 30 847
2014 Non-supervisor 25 39 35 2121
2011 Supervisor 30 39 31 1035
2011 Non-supervisor 24 42 34 2307

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 25 23 39 6 0 6 219
2018 Non-supervisor 17 20 31 6 20 6 514
2017 Supervisor 22 17 49 6 1 6 222
2017 Non-supervisor 17 17 30 6 23 6 498
2014 Supervisor 23 23 39 6 9999 8 260
2014 Non-supervisor 15 22 34 13 9999 15 540
2011 Supervisor 27 22 35 11 9999 5 311
2011 Non-supervisor 19 21 34 12 9999 14 563
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 38 8 4 1 0 0 87 5 761
2018 Non-supervisor 37 43 11 6 2 0 0 81 8 1904
2017 Supervisor 46 38 7 6 3 0 0 84 8 758
2017 Non-supervisor 39 39 11 7 3 1 0 79 10 1950
2014 Supervisor 49 37 8 4 2 0 0 86 6 847
2014 Non-supervisor 34 41 13 7 3 1 0 76 11 2126
2011 Supervisor 48 38 8 4 2 0 0 86 6 1035
2011 Non-supervisor 34 42 13 7 3 0 0 77 10 2304
2008 Supervisor 49 37 7 3 3 0 0 87 6 963
2008 Non-supervisor 37 40 12 6 3 1 0 78 10 2280

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 45 18 14 4 0 0 63 18 760
2018 Non-supervisor 20 42 20 12 5 1 0 63 17 1905
2017 Supervisor 18 46 19 11 5 1 0 65 15 757
2017 Non-supervisor 22 40 20 11 4 2 0 63 16 1947
2014 Supervisor 25 45 17 9 3 1 0 71 12 847
2014 Non-supervisor 20 41 21 11 6 2 0 62 17 2128
2011 Supervisor 23 43 14 12 6 2 0 67 19 1032
2011 Non-supervisor 18 40 19 12 7 3 0 60 20 2304

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 24 44 18 5 1 1 23 33 756
2018 Non-supervisor 8 22 36 24 8 1 2 33 31 1902
2017 Supervisor 11 26 41 16 5 0 1 21 37 754
2017 Non-supervisor 8 22 35 21 9 1 4 32 32 1938
2014 Supervisor 10 26 42 16 5 0 1 22 36 844
2014 Non-supervisor 10 26 38 17 6 1 2 24 37 2123
2011 Supervisor 11 33 34 16 4 0 2 21 44 1031
2011 Non-supervisor 12 26 35 16 7 1 3 24 39 2293
2008 Supervisor 10 34 40 12 4 0 1 16 44 962
2008 Non-supervisor 9 26 37 19 6 1 3 26 37 2281

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 19 31 31 10 1 1 42 26 748
2018 Non-supervisor 7 17 26 29 16 3 3 47 26 1896
2017 Supervisor 7 22 32 26 10 1 2 37 30 755
2017 Non-supervisor 8 16 26 25 17 3 6 46 26 1933
2014 Supervisor 8 19 34 26 8 3 2 35 29 845
2014 Non-supervisor 10 19 31 21 12 3 3 35 32 2115
2011 Supervisor 12 22 30 22 10 1 2 33 35 1033
2011 Non-supervisor 11 20 27 23 12 3 4 38 34 2291
2008 Supervisor 10 24 33 23 8 1 2 31 35 959
2008 Non-supervisor 9 20 29 24 11 3 4 38 32 2275

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 26 33 15 3 1 1 18 49 755
2018 Non-supervisor 18 26 29 15 8 2 2 23 46 1896
2017 Supervisor 25 30 29 11 4 0 1 15 56 756
2017 Non-supervisor 18 25 28 13 8 2 5 23 47 1940
2014 Supervisor 31 33 23 8 3 0 1 12 64 845
2014 Non-supervisor 29 28 25 10 4 2 3 15 59 2120
2011 Supervisor 27 28 27 12 5 0 2 17 56 1030
2011 Non-supervisor 20 26 28 12 8 2 4 21 49 2293
2008 Supervisor 24 29 30 11 4 0 1 15 54 959
2008 Non-supervisor 17 27 29 15 7 2 4 23 46 2274

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 27 34 21 5 0 1 25 41 755
2018 Non-supervisor 8 15 31 30 14 1 2 45 23 1896
2017 Supervisor 14 25 36 18 5 0 2 23 40 750
2017 Non-supervisor 7 14 30 29 16 1 4 47 22 1930
2014 Supervisor 10 26 40 18 4 0 1 23 37 845
2014 Non-supervisor 8 16 35 27 11 1 3 39 25 2111
2011 Supervisor 14 25 36 17 5 0 2 23 40 1030
2011 Non-supervisor 9 16 33 26 12 1 3 40 26 2292
2008 Supervisor 11 27 38 18 5 0 1 24 38 960
2008 Non-supervisor 6 16 34 27 12 1 3 41 23 2270

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 32 27 10 4 1 1 14 58 757
2018 Non-supervisor 14 22 27 19 12 2 4 33 38 1898
2017 Supervisor 26 31 29 9 3 0 1 12 58 759
2017 Non-supervisor 16 20 27 19 13 2 4 34 38 1936
2014 Supervisor 28 32 26 9 3 1 1 12 61 846
2014 Non-supervisor 21 24 28 15 7 1 3 23 47 2121
2011 Supervisor 30 31 27 8 3 0 1 12 62 1030
2011 Non-supervisor 17 24 27 15 10 2 4 27 44 2299
2008 Supervisor 25 33 28 10 3 0 1 13 59 963
2008 Non-supervisor 14 23 28 18 10 2 4 30 40 2279

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 19 32 24 11 1 2 36 31 752
2018 Non-supervisor 9 14 27 25 17 4 4 46 25 1894
2017 Supervisor 11 20 30 27 8 1 3 37 32 757
2017 Non-supervisor 9 15 22 23 19 4 7 48 27 1939
2014 Supervisor 7 17 29 30 12 1 4 44 25 847
2014 Non-supervisor 8 14 24 28 16 3 8 49 24 2119
2011 Supervisor 10 17 28 27 13 1 4 42 29 1031
2011 Non-supervisor 7 15 25 25 17 3 8 48 25 2289
2008 Supervisor 10 22 30 22 12 0 4 35 34 961
2008 Non-supervisor 8 16 24 24 15 4 8 45 28 2275

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 29 32 10 4 1 1 14 53 756
2018 Non-supervisor 16 24 31 15 8 3 3 25 42 1903
2017 Supervisor 25 32 30 10 2 1 1 12 58 755
2017 Non-supervisor 15 23 30 14 9 3 5 26 42 1934
2014 Supervisor 31 30 26 8 3 0 1 11 63 848
2014 Non-supervisor 22 26 28 12 6 2 3 19 51 2122

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 29 9 8 4 0 0 79 12 754
2018 Non-supervisor 39 30 11 11 7 2 1 70 19 1907
2017 Supervisor 48 32 8 8 5 1 0 80 12 757
2017 Non-supervisor 41 30 10 9 8 1 0 72 17 1951
2014 Supervisor 49 31 7 8 5 0 0 81 13 848
2014 Non-supervisor 38 31 10 10 8 1 0 71 19 2128

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 38 6 6 2 0 0 86 8 756
2018 Non-supervisor 49 33 8 6 4 0 1 82 10 1904
2017 Supervisor 44 38 8 7 3 0 0 83 9 754
2017 Non-supervisor 48 34 7 7 3 0 0 82 11 1950
2014 Supervisor 45 39 7 6 2 0 0 84 9 848
2014 Non-supervisor 42 38 10 6 3 0 0 81 9 2127

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 39 7 4 2 0 0 87 6 756
2018 Non-supervisor 41 38 11 5 3 1 1 81 8 1906

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 41 12 2 1 2 0 84 4 755
2018 Non-supervisor 37 37 14 4 2 5 0 78 7 1903
2017 Supervisor 38 38 14 3 2 4 0 79 6 758
2017 Non-supervisor 36 36 14 4 2 7 0 78 6 1946
2014 Supervisor 45 36 12 2 1 4 0 85 3 846
2014 Non-supervisor 38 35 13 3 2 8 0 80 6 2124

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 42 11 4 1 1 0 84 5 752
2018 Non-supervisor 38 40 13 4 3 2 0 80 7 1901
2017 Supervisor 39 41 13 4 3 1 0 81 7 758
2017 Non-supervisor 38 40 12 4 2 4 0 81 6 1951
2014 Supervisor 45 36 12 3 2 2 0 83 5 845
2014 Non-supervisor 37 38 13 5 3 4 0 79 8 2122
2011 Supervisor 37 40 12 4 3 3 0 79 8 1030
2011 Non-supervisor 29 41 15 5 4 5 0 75 10 2295

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 37 9 4 2 0 0 85 6 757
2018 Non-supervisor 46 37 10 4 3 0 0 83 7 1903
2017 Supervisor 44 37 9 6 3 0 0 81 9 757
2017 Non-supervisor 45 38 10 5 3 0 0 83 7 1952
2014 Supervisor 49 34 9 5 2 0 0 84 7 845
2014 Non-supervisor 42 36 12 6 3 1 0 79 9 2121
2011 Supervisor 42 36 11 6 4 0 0 79 10 1032
2011 Non-supervisor 37 38 14 6 5 1 0 75 11 2298
2008 Supervisor 38 41 10 7 4 1 0 79 11 964
2008 Non-supervisor 34 41 13 8 4 1 0 75 12 2284

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 38 16 10 6 3 3 67 17 757
2018 Non-supervisor 24 30 17 10 7 8 4 61 20 1907
2017 Supervisor 27 36 13 10 8 3 2 67 19 756
2017 Non-supervisor 26 29 15 9 8 7 5 63 20 1954
2014 Supervisor 35 36 11 9 7 2 1 72 16 848
2014 Non-supervisor 28 28 15 10 9 7 4 63 20 2128

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 40 13 9 2 1 1 75 12 757
2018 Non-supervisor 24 38 17 11 6 3 1 65 18 1907
2017 Supervisor 35 41 10 9 3 1 0 77 12 756
2017 Non-supervisor 29 37 13 11 5 5 1 70 17 1943
2014 Supervisor 44 38 10 6 2 1 0 83 7 846
2014 Non-supervisor 30 38 11 9 5 5 1 73 15 2123
2011 Supervisor 41 35 9 7 5 2 1 78 12 1029
2011 Non-supervisor 26 36 13 10 6 6 2 68 18 2301
2008 Supervisor 36 33 12 10 5 3 1 72 16 963
2008 Non-supervisor 25 33 14 12 7 7 2 64 20 2282

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 40 20 8 2 1 0 70 10 758
2018 Non-supervisor 25 41 21 8 4 2 0 67 12 1899

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 20 15 11 7 4 49 29 757
2018 Non-supervisor 17 24 20 12 13 12 2 48 29 1908
2017 Supervisor 15 24 17 17 14 10 4 45 36 757
2017 Non-supervisor 17 23 16 14 13 15 3 48 32 1944
2014 Supervisor 21 22 16 14 15 10 3 50 33 848
2014 Non-supervisor 12 21 19 16 17 13 2 39 39 2124
2011 Supervisor 18 21 17 16 13 11 4 46 34 1030
2011 Non-supervisor 12 21 18 14 15 17 3 41 36 2303

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 759
2018 Non-supervisor 12 88 1905

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 96
2018 Non-supervisor 53 242

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 96
2018 Non-supervisor 65 242

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 96
2018 Non-supervisor 5 242

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 96
2018 Non-supervisor 39 242

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 96
2018 Non-supervisor 46 242

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 96
2018 Non-supervisor 48 242

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 96
2018 Non-supervisor 44 242

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 96
2018 Non-supervisor 36 242

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 96
2018 Non-supervisor 47 242

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 96
2018 Non-supervisor 26 242

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 96
2018 Non-supervisor 12 242

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 96
2018 Non-supervisor 45 242

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 96
2018 Non-supervisor 21 242

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 96
2018 Non-supervisor 13 242

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 95
2018 Non-supervisor 52 241

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 95
2018 Non-supervisor 23 241

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 95
2018 Non-supervisor 5 241

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 95
2018 Non-supervisor 21 241

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 95
2018 Non-supervisor 7 241

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 95
2018 Non-supervisor 12 241

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 9 241

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 95
2018 Non-supervisor 28 241

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 92
2018 Non-supervisor 12 230

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 92
2018 Non-supervisor 20 230

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 92
2018 Non-supervisor 12 230

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 92
2018 Non-supervisor 6 230

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 92
2018 Non-supervisor 10 230

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 92
2018 Non-supervisor 9 230

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 92
2018 Non-supervisor 9 230

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 92
2018 Non-supervisor 10 230

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 92
2018 Non-supervisor 29 230

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 92
2018 Non-supervisor 8 230

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 92
2018 Non-supervisor 44 230

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 92
2018 Non-supervisor 54 230

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 92
2018 Non-supervisor 11 230

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 20 21 8 6 23 5 51 20 756
2018 Non-supervisor 13 14 20 6 6 34 6 46 20 1908
2017 Supervisor 15 24 21 7 7 23 3 53 19 757
2017 Non-supervisor 14 14 17 6 7 33 9 48 22 1950
2014 Supervisor 21 21 17 7 5 24 6 60 17 846
2014 Non-supervisor 13 16 17 6 6 33 9 49 21 2123

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 33 19 6 4 7 0 69 10 755
2018 Non-supervisor 27 33 18 6 4 11 1 68 11 1903
2017 Supervisor 31 35 15 7 5 6 0 70 13 757
2017 Non-supervisor 29 32 16 6 5 12 1 69 13 1949
2014 Supervisor 35 31 16 5 4 7 1 73 10 846
2014 Non-supervisor 24 30 19 6 5 16 1 65 12 2119
2011 Supervisor 37 39 13 5 2 4 0 79 7 1031
2011 Non-supervisor 30 35 15 5 3 11 0 74 9 2299

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 759
2018 Non-supervisor 7 93 1906

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 57
2018 Non-supervisor 50 140

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 77 57
2018 Non-supervisor 78 140

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 0 140

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 56
2018 Non-supervisor 17 139

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 56
2018 Non-supervisor 25 139

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 56
2018 Non-supervisor 27 139

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 56
2018 Non-supervisor 35 139

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 56
2018 Non-supervisor 4 139

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 56
2018 Non-supervisor 6 139

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 56
2018 Non-supervisor 16 139

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 56
2018 Non-supervisor 19 139

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 56
2018 Non-supervisor 0 139

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 56
2018 Non-supervisor 11 139

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 57
2018 Non-supervisor 28 140

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 57
2018 Non-supervisor 13 140

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 57
2018 Non-supervisor 14 140

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 57
2018 Non-supervisor 59 140

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 54
2018 Non-supervisor 19 132

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 54
2018 Non-supervisor 6 132

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 54
2018 Non-supervisor 17 132

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 54
2018 Non-supervisor 30 132

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 54
2018 Non-supervisor 50 132

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 76 54
2018 Non-supervisor 59 132

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 18 23 4 2 29 5 55 9 760
2018 Non-supervisor 14 14 21 4 3 38 6 50 12 1901
2017 Supervisor 18 19 19 4 3 33 5 58 12 759
2017 Non-supervisor 14 15 19 3 3 40 8 54 10 1948
2014 Supervisor 22 18 17 3 2 34 6 66 7 846
2014 Non-supervisor 12 13 19 4 3 41 8 50 12 2121

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 33 20 3 2 8 1 72 6 760
2018 Non-supervisor 28 31 19 3 3 15 1 70 7 1903
2017 Supervisor 35 31 16 4 3 10 1 75 8 756
2017 Non-supervisor 29 31 17 3 2 16 2 73 6 1947
2014 Supervisor 34 32 17 2 2 12 1 76 4 844
2014 Non-supervisor 25 30 18 3 2 20 2 70 7 2121
2011 Supervisor 43 35 10 3 1 7 0 85 5 1030
2011 Non-supervisor 33 35 15 3 2 13 0 77 6 2298
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 25 11 3 4 1 0 82 7 756
2018 Non-supervisor 56 24 10 4 4 1 0 81 8 1890
2017 Supervisor 53 26 11 4 5 1 0 80 9 758
2017 Non-supervisor 57 24 9 4 4 2 0 82 8 1951

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 45 15 7 2 1 0 75 9 762
2018 Non-supervisor 25 44 16 8 4 3 0 72 12 1904
2017 Supervisor 26 46 15 8 4 2 0 73 12 758
2017 Non-supervisor 22 41 17 10 5 5 0 66 15 1949

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 36 18 15 6 1 0 61 21 762
2018 Non-supervisor 23 38 17 13 7 2 0 62 20 1902
2017 Supervisor 16 41 17 18 7 1 0 57 25 757
2017 Non-supervisor 21 39 15 13 9 3 0 62 22 1950

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 22 13 13 0 1 51 27 762
2018 Non-supervisor 21 28 22 12 15 1 2 50 27 1908
2017 Supervisor 26 28 20 13 11 0 2 55 25 753
2017 Non-supervisor 26 25 21 11 14 0 2 53 26 1948

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 19 30 26 18 0 0 26 44 763
2018 Non-supervisor 19 31 27 14 9 0 1 50 23 1905
2017 Supervisor 8 19 29 24 20 0 0 27 44 757
2017 Non-supervisor 23 30 25 14 8 0 1 53 22 1947

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 28 29 19 12 0 1 39 31 759
2018 Non-supervisor 25 35 20 11 6 1 1 62 18 1897
2017 Supervisor 11 27 27 22 12 0 1 39 34 753
2017 Non-supervisor 30 31 20 11 6 1 2 62 17 1946

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 17 29 27 20 0 0 25 46 757
2018 Non-supervisor 21 25 25 16 11 1 2 47 28 1901
2017 Supervisor 6 19 29 24 22 0 0 25 46 756
2017 Non-supervisor 22 23 23 16 13 1 2 47 29 1948

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 23 24 14 9 0 3 51 24 759
2018 Non-supervisor 47 25 13 5 3 1 6 77 8 1900
2017 Supervisor 24 25 21 15 11 0 5 51 27 755
2017 Non-supervisor 45 26 12 5 2 1 9 78 8 1945

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 23 27 17 14 0 0 43 30 760
2018 Non-supervisor 32 30 20 9 7 0 1 63 17 1900
2017 Supervisor 18 27 29 17 10 0 0 45 27 756
2017 Non-supervisor 34 29 20 10 6 0 1 64 16 1945

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 37 28 10 5 0 1 57 15 760
2018 Non-supervisor 25 34 25 9 5 1 2 60 15 1892
2017 Supervisor 23 34 25 12 5 0 1 58 17 754
2017 Non-supervisor 29 30 21 12 5 1 2 61 18 1942

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 34 27 16 7 0 0 49 24 760
2018 Non-supervisor 22 34 24 12 6 1 1 58 18 1895
2017 Supervisor 15 33 27 15 9 0 0 49 25 754
2017 Non-supervisor 27 30 21 13 6 1 1 59 19 1943

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 24 12 6 0 0 58 18 758
2018 Non-supervisor 25 30 25 11 7 1 1 56 19 1897
2017 Supervisor 25 32 22 12 8 1 1 58 20 756
2017 Non-supervisor 29 29 22 12 6 1 1 59 18 1945

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 27 14 8 0 0 51 21 757
2018 Non-supervisor 30 35 20 9 4 1 1 66 14 1885
2017 Supervisor 20 32 24 15 8 1 1 52 23 754
2017 Non-supervisor 34 33 18 8 5 1 2 69 13 1942

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 25 10 5 3 0 1 82 8 752
2018 Non-supervisor 50 25 13 5 4 0 3 77 9 1887
2017 Supervisor 62 24 8 2 2 0 1 88 4 758
2017 Non-supervisor 56 22 13 5 2 0 2 80 7 1949

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 79 10 4 1 0 0 5 95 1 757
2018 Non-supervisor 69 15 6 2 2 1 5 90 4 1891

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 14 7 3 3 0 2 87 7 757
2018 Non-supervisor 68 15 5 3 4 1 3 87 7 1895
2017 Supervisor 71 14 6 3 3 1 1 87 7 756
2017 Non-supervisor 72 12 5 4 4 1 3 87 7 1949

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 31 12 3 2 0 1 83 5 758
2018 Non-supervisor 55 27 10 4 3 0 1 83 7 1903
2017 Supervisor 50 32 11 4 2 0 1 83 6 758
2017 Non-supervisor 57 27 8 4 2 0 2 86 6 1950

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 25 12 7 4 0 1 77 11 757
2018 Non-supervisor 53 21 13 6 5 0 1 76 12 1892
2017 Supervisor 55 21 12 6 5 0 1 78 11 758
2017 Non-supervisor 60 18 9 6 4 1 2 80 11 1949

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 31 17 4 2 0 1 77 7 755
2018 Non-supervisor 58 7 2 1 0 0 31 95 2 1880
2017 Supervisor 45 36 12 4 2 0 1 81 6 758
2017 Non-supervisor 61 7 1 1 1 0 29 96 2 1943

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 18 6 2 0 0 2 92 2 752
2018 Non-supervisor 69 16 6 1 1 1 7 92 2 1896
2017 Supervisor 70 20 5 1 1 0 3 93 2 755
2017 Non-supervisor 73 12 4 2 1 0 8 93 3 1939

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 80 11 4 1 0 0 3 94 1 756
2018 Non-supervisor 63 15 7 4 6 1 3 81 11 1896
2017 Supervisor 78 13 4 1 1 0 3 94 2 759
2017 Non-supervisor 62 16 7 4 6 1 4 82 11 1951

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 27 13 4 0 0 2 83 4 756
2018 Non-supervisor 48 29 15 4 2 0 2 79 6 1896
2017 Supervisor 55 29 10 2 1 1 2 86 3 757
2017 Non-supervisor 50 29 12 3 2 0 3 82 5 1949

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 25 41 21 6 0 0 32 26 761
2018 Non-supervisor 15 36 35 11 3 0 0 51 14 1910
2017 Supervisor 5 22 44 21 8 0 0 28 28 759
2017 Non-supervisor 15 34 35 11 5 0 0 49 16 1954

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 41 18 6 0 0 24 35 754
2018 Non-supervisor 6 17 38 26 13 0 0 39 23 1892
2017 Supervisor 9 26 42 16 6 0 0 22 36 757
2017 Non-supervisor 5 17 36 28 13 0 0 41 22 1946
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 31 20 11 8 1 0 28 72 762
2018 Non-supervisor 29 26 19 11 10 3 1 31 69 1905
2017 Supervisor 31 29 21 8 7 4 1 33 67 759
2017 Non-supervisor 34 24 19 9 8 5 1 36 64 1954

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 539
2018 Non-supervisor 21 1267
2017 Supervisor 12 487
2017 Non-supervisor 20 1169

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 539
2018 Non-supervisor 35 1267
2017 Supervisor 34 487
2017 Non-supervisor 37 1169

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 539
2018 Non-supervisor 27 1267
2017 Supervisor 13 487
2017 Non-supervisor 21 1169

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 539
2018 Non-supervisor 24 1267
2017 Supervisor 42 487
2017 Non-supervisor 29 1169

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 539
2018 Non-supervisor 7 1267
2017 Supervisor 6 487
2017 Non-supervisor 6 1169

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 539
2018 Non-supervisor 30 1267

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 539
2018 Non-supervisor 37 1267
2017 Supervisor 46 487
2017 Non-supervisor 45 1169

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 42 22 8 6 19 519
2018 Non-supervisor 5 45 19 11 4 16 1205
2017 Supervisor 6 51 18 9 4 11 481
2017 Non-supervisor 5 51 19 8 4 12 1150

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 30 70 535
2018 Non-supervisor 31 69 1259

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 17 12 9 8 1 8 68 19 759
2018 Non-supervisor 43 16 12 8 8 2 11 68 18 1899

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 24 16 21 23 2 5 36 47 536
2018 Non-supervisor 10 23 19 18 21 2 7 36 43 1261
2017 Supervisor 12 19 18 22 19 3 7 34 46 486
2017 Non-supervisor 13 25 15 17 18 3 9 43 39 1177

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 11 16 21 43 3 3 15 68 538
2018 Non-supervisor 4 14 16 21 38 2 5 19 63 1264
2017 Supervisor 2 8 13 22 44 3 8 11 74 485
2017 Non-supervisor 4 13 12 21 42 2 7 19 68 1175
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