2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 42 11 7 5 0 0 77 12 685
2018 Non-visible minority 38 43 9 7 3 0 0 81 10 2872
2017 Visible minority 38 40 11 7 5 0 0 78 12 771
2017 Non-visible minority 38 43 9 5 3 0 0 82 9 3494
2014 Visible minority 31 42 13 9 5 0 0 74 14 617
2014 Non-visible minority 32 44 12 9 4 0 0 76 13 3423

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 35 14 9 9 1 0 67 18 683
2018 Non-visible minority 28 41 13 11 6 0 0 70 17 2885
2017 Visible minority 30 33 15 13 9 1 0 64 21 770
2017 Non-visible minority 28 41 13 11 6 0 0 69 17 3492

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 34 8 3 3 0 0 86 5 678
2018 Non-visible minority 50 37 8 3 1 0 0 87 4 2855
2017 Visible minority 54 31 9 4 2 0 1 85 6 766
2017 Non-visible minority 53 36 7 3 1 0 0 89 4 3485
2014 Visible minority 59 28 10 1 2 0 0 87 3 616
2014 Non-visible minority 57 31 8 3 1 0 0 88 4 3417

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 10 5 4 0 0 81 9 685
2018 Non-visible minority 42 41 10 5 2 0 0 83 7 2883
2017 Visible minority 41 39 9 7 3 0 0 81 10 767
2017 Non-visible minority 43 40 9 5 2 0 0 83 7 3483
2014 Visible minority 37 40 15 5 2 0 0 77 7 616
2014 Non-visible minority 38 42 11 6 3 0 0 80 9 3419

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 32 20 11 8 1 0 61 19 681
2018 Non-visible minority 26 32 22 13 6 0 0 59 19 2881
2017 Visible minority 28 31 22 10 8 1 0 60 18 766
2017 Non-visible minority 26 35 21 12 5 1 0 61 18 3489
2014 Visible minority 22 41 20 10 6 1 0 63 17 617
2014 Non-visible minority 20 37 21 15 6 0 0 57 22 3418

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 33 19 12 8 1 0 60 20 680
2018 Non-visible minority 26 35 20 13 6 0 0 61 19 2869
2017 Visible minority 27 35 20 10 8 0 0 62 18 770
2017 Non-visible minority 25 39 18 12 5 0 0 65 17 3492
2014 Visible minority 20 40 20 14 6 0 0 60 20 617
2014 Non-visible minority 19 38 20 16 7 0 0 57 23 3420

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 26 15 11 8 2 1 65 20 685
2018 Non-visible minority 35 29 18 9 6 2 1 66 16 2885
2017 Visible minority 35 30 15 9 7 4 1 68 17 769
2017 Non-visible minority 34 32 15 9 6 3 1 69 16 3487
2014 Visible minority 32 30 17 9 7 4 0 65 17 617
2014 Non-visible minority 31 30 16 11 7 3 1 64 19 3418
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 30 12 7 6 2 0 74 14 672
2018 Non-visible minority 43 31 12 6 5 2 1 76 12 2873
2017 Visible minority 38 36 11 5 6 4 1 76 12 771
2017 Non-visible minority 42 33 11 6 4 2 1 78 10 3495
2014 Visible minority 39 29 14 9 4 3 2 71 14 617
2014 Non-visible minority 39 33 13 7 4 3 1 75 12 3420

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 34 12 6 6 1 0 76 12 672
2018 Non-visible minority 40 33 11 9 6 1 0 74 15 2866
2017 Visible minority 39 34 12 8 7 0 0 73 14 771
2017 Non-visible minority 40 37 9 8 5 1 0 77 13 3497
2014 Visible minority 37 34 12 10 6 1 1 72 16 617
2014 Non-visible minority 36 37 11 10 5 1 0 74 14 3421

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 27 13 8 7 1 0 72 15 680
2018 Non-visible minority 43 30 11 9 6 1 0 74 15 2875
2017 Visible minority 43 28 13 8 7 1 0 71 16 768
2017 Non-visible minority 46 30 11 8 5 1 0 76 13 3490
2014 Visible minority 38 31 15 8 5 2 0 71 14 617
2014 Non-visible minority 40 33 12 8 5 1 1 74 13 3416

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 31 17 10 6 6 1 64 18 687
2018 Non-visible minority 26 36 17 10 5 6 0 66 16 2898
2017 Visible minority 24 29 19 10 9 9 1 59 21 765
2017 Non-visible minority 25 37 16 10 5 6 0 66 17 3495
2014 Visible minority 19 37 21 9 7 8 0 61 17 617
2014 Non-visible minority 20 35 20 11 6 7 0 60 18 3419

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 29 20 13 8 3 1 57 23 689
2018 Non-visible minority 23 34 19 14 8 2 0 58 23 2891
2017 Visible minority 22 31 21 11 11 4 0 55 23 768
2017 Non-visible minority 21 36 20 14 7 2 0 58 21 3497
2014 Visible minority 16 30 23 15 12 3 0 48 28 617
2014 Non-visible minority 15 33 22 18 10 2 0 49 28 3419

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 28 20 19 9 6 1 48 30 684
2018 Non-visible minority 15 29 23 19 10 3 0 45 31 2889
2017 Visible minority 16 24 22 20 11 7 0 43 34 765
2017 Non-visible minority 13 31 23 19 9 5 0 46 30 3494
2014 Visible minority 12 24 23 21 16 4 0 37 39 616
2014 Non-visible minority 8 27 24 23 14 4 0 37 38 3419

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 31 19 19 11 3 1 48 32 689
2018 Non-visible minority 12 30 21 22 13 2 0 43 36 2895
2017 Visible minority 14 31 19 17 13 5 0 48 32 767
2017 Non-visible minority 13 33 20 21 11 3 0 47 33 3495
2014 Visible minority 10 30 19 19 17 3 0 42 38 616
2014 Non-visible minority 8 28 20 27 15 2 0 37 43 3418
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 33 16 12 10 0 1 62 22 687
2018 Non-visible minority 24 39 16 12 9 0 0 63 21 2889
2017 Visible minority 25 37 14 15 8 1 0 62 23 770
2017 Non-visible minority 26 38 16 13 7 0 0 64 20 3494
2014 Visible minority 20 39 17 14 9 0 1 59 23 616
2014 Non-visible minority 21 38 17 15 9 0 0 59 24 3422

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 40 13 9 5 0 0 72 14 687
2018 Non-visible minority 26 43 15 11 6 0 0 69 16 2889
2017 Visible minority 29 40 14 11 6 0 0 69 17 771
2017 Non-visible minority 26 44 14 12 4 0 0 70 16 3494

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 21 18 16 12 15 4 44 34 683
2018 Non-visible minority 12 24 19 17 11 13 3 43 34 2874
2017 Visible minority 9 20 20 17 12 17 5 37 37 767
2017 Non-visible minority 12 24 18 17 11 14 4 44 34 3493
2014 Visible minority 11 19 22 16 11 16 5 37 34 617
2014 Non-visible minority 11 24 20 18 12 13 3 41 35 3420

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 34 11 9 7 1 0 73 16 676
2018 Non-visible minority 32 37 12 11 6 1 1 70 17 2878
2017 Visible minority 35 36 11 10 7 1 0 72 17 771
2017 Non-visible minority 33 39 12 10 5 1 1 72 16 3498
2014 Visible minority 34 36 12 9 7 1 1 71 16 617
2014 Non-visible minority 30 39 13 11 5 1 1 70 16 3420

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 32 18 12 6 4 7 60 20 200
2018 Non-visible minority 20 36 17 12 4 3 8 63 18 1146
2017 Visible minority 19 36 12 13 9 3 8 62 25 213
2017 Non-visible minority 18 38 18 12 4 3 7 63 18 1403
2014 Visible minority 19 36 16 10 6 5 8 63 19 173
2014 Non-visible minority 21 37 16 10 4 4 8 65 17 1361

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 39 12 17 7 0 1 64 24 687
2018 Non-visible minority 22 46 13 14 5 0 0 68 19 2897
2017 Visible minority 21 36 14 18 11 0 0 57 28 771
2017 Non-visible minority 23 42 13 15 7 0 0 65 22 3491
2014 Visible minority 22 36 16 17 7 0 1 59 25 615
2014 Non-visible minority 22 40 14 16 7 0 1 62 23 3422

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 9 5 4 0 0 81 10 684
2018 Non-visible minority 49 38 7 5 2 0 0 87 7 2883
2017 Visible minority 43 37 8 7 5 0 0 80 11 770
2017 Non-visible minority 49 36 8 5 2 0 0 85 7 3492
2014 Visible minority 43 37 9 8 3 0 0 80 11 617
2014 Non-visible minority 45 37 8 6 3 0 0 83 9 3422

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 37 7 6 4 0 0 82 10 682
2018 Non-visible minority 51 37 6 5 2 0 0 88 6 2865
2017 Visible minority 45 36 7 6 6 0 0 81 12 771
2017 Non-visible minority 51 36 6 5 2 0 0 87 7 3493
2014 Visible minority 45 36 8 8 3 0 0 81 11 615
2014 Non-visible minority 49 36 6 6 2 0 0 85 9 3419

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 24 16 19 24 2 0 40 44 685
2018 Non-visible minority 12 27 17 20 22 2 0 40 43 2884
2017 Visible minority 15 24 17 20 21 3 1 40 43 767
2017 Non-visible minority 16 30 16 19 17 2 0 47 37 3496
2014 Visible minority 12 27 20 19 19 2 0 41 39 617
2014 Non-visible minority 12 30 19 21 16 2 0 43 38 3423

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 20 17 16 32 2 2 33 50 687
2018 Non-visible minority 12 22 14 20 30 1 2 35 51 2884
2017 Visible minority 12 17 12 18 36 2 2 31 57 768
2017 Non-visible minority 12 23 13 19 29 1 2 37 50 3493
2014 Visible minority 10 22 15 21 29 2 2 33 51 616
2014 Non-visible minority 11 22 14 23 27 2 1 34 51 3422

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 40 14 10 7 1 0 69 17 680
2018 Non-visible minority 30 42 12 11 5 0 0 72 16 2869
2017 Visible minority 30 38 14 11 6 0 1 68 17 762
2017 Non-visible minority 31 43 11 9 4 0 0 75 14 3487
2014 Visible minority 23 42 13 12 9 0 0 66 22 617
2014 Non-visible minority 23 43 13 14 6 0 0 67 20 3422

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 35 16 10 6 1 0 67 17 682
2018 Non-visible minority 34 37 14 9 6 0 0 71 15 2872
2017 Visible minority 30 35 15 13 7 0 1 66 20 767
2017 Non-visible minority 34 38 14 10 5 0 0 71 15 3485
2014 Visible minority 27 40 14 11 7 0 1 68 18 616
2014 Non-visible minority 27 38 16 13 6 0 0 66 19 3421

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 36 16 10 7 0 1 66 18 680
2018 Non-visible minority 29 40 14 12 5 0 0 70 17 2878
2017 Visible minority 31 36 15 11 6 1 1 67 18 764
2017 Non-visible minority 31 39 15 10 4 0 0 70 14 3489
2014 Visible minority 30 42 15 8 5 0 0 72 13 615
2014 Non-visible minority 28 39 17 11 5 0 0 67 16 3420

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 30 30 12 9 5 1 46 22 686
2018 Non-visible minority 14 36 27 13 6 3 0 52 20 2889
2017 Visible minority 12 30 27 15 10 6 1 45 26 765
2017 Non-visible minority 14 38 25 13 6 4 0 54 20 3492

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 34 10 10 8 0 1 72 18 685
2018 Non-visible minority 35 35 12 11 6 0 1 70 18 2889
2017 Visible minority 33 32 13 12 10 0 0 65 22 770
2017 Non-visible minority 32 34 12 13 7 1 0 67 21 3493
2014 Visible minority 32 34 15 11 7 1 1 67 18 615
2014 Non-visible minority 29 36 14 13 7 1 1 66 20 3421

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 33 18 12 8 0 0 62 20 690
2018 Non-visible minority 26 29 20 14 10 0 0 55 25 2888
2017 Visible minority 26 38 18 9 7 0 1 65 17 769
2017 Non-visible minority 24 34 20 13 8 0 1 59 21 3499
2014 Visible minority 26 37 19 10 7 0 0 64 18 617
2014 Non-visible minority 22 34 21 12 10 0 0 56 22 3422

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 38 31 31 688
2018 Non-visible minority 38 34 28 2898
2017 Visible minority 37 31 32 771
2017 Non-visible minority 37 36 27 3497
2014 Visible minority 38 28 35 617
2014 Non-visible minority 38 34 29 3422

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 54 21 5 8 9 256
2018 Non-visible minority 9 50 22 6 8 5 1095
2017 Visible minority 3 44 25 6 14 9 279
2017 Non-visible minority 12 48 20 6 8 7 1278
2014 Visible minority 3 57 21 8 9999 11 230
2014 Non-visible minority 11 53 19 10 9999 7 1295
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 37 6 4 3 1 0 87 7 682
2018 Non-visible minority 45 42 8 4 1 0 0 87 6 2892
2017 Visible minority 45 39 8 4 4 0 0 84 8 771
2017 Non-visible minority 40 43 9 5 2 0 0 83 8 3495
2014 Visible minority 41 41 10 5 3 0 0 82 8 615
2014 Non-visible minority 36 43 11 7 3 0 0 79 10 3422

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 43 18 11 6 1 0 65 17 688
2018 Non-visible minority 17 47 19 12 4 1 0 65 16 2881
2017 Visible minority 23 42 18 11 5 1 0 65 17 769
2017 Non-visible minority 18 47 18 12 5 1 0 65 16 3488
2014 Visible minority 15 41 22 12 9 2 0 57 21 617
2014 Non-visible minority 13 39 21 18 8 1 0 53 26 3419

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 28 35 17 5 1 2 23 41 684
2018 Non-visible minority 10 27 38 19 5 0 1 24 37 2882
2017 Visible minority 13 25 35 18 5 1 4 24 39 761
2017 Non-visible minority 10 27 38 16 6 1 2 23 37 3482
2014 Visible minority 15 30 34 13 5 1 2 18 47 615
2014 Non-visible minority 14 32 35 14 5 0 1 19 46 3414

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 21 30 21 11 4 2 34 33 684
2018 Non-visible minority 11 23 33 23 8 1 1 32 34 2873
2017 Visible minority 12 19 30 21 9 4 5 33 34 764
2017 Non-visible minority 11 21 32 21 9 2 3 32 34 3475
2014 Visible minority 20 24 28 15 6 2 4 23 48 616
2014 Non-visible minority 18 30 28 15 6 1 1 22 50 3418

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 23 30 12 5 3 4 19 49 681
2018 Non-visible minority 22 29 28 14 5 1 1 19 52 2875
2017 Visible minority 25 26 27 12 5 2 3 18 54 766
2017 Non-visible minority 23 28 29 12 5 1 2 18 53 3485
2014 Visible minority 29 25 26 11 5 1 3 17 56 615
2014 Non-visible minority 29 31 24 11 3 1 1 14 61 3415

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 31 16 10 1 3 27 40 679
2018 Non-visible minority 14 27 36 16 6 1 1 22 42 2880
2017 Visible minority 14 23 32 19 8 2 2 27 39 766
2017 Non-visible minority 13 27 35 16 6 1 2 23 41 3476
2014 Visible minority 16 24 32 18 6 2 2 25 42 612
2014 Non-visible minority 14 29 35 16 4 0 1 20 44 3410

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 27 26 13 8 1 4 23 50 680
2018 Non-visible minority 20 29 28 13 6 2 2 20 51 2882
2017 Visible minority 23 26 26 14 6 2 3 21 52 766
2017 Non-visible minority 25 28 26 11 6 2 3 18 55 3489
2014 Visible minority 26 28 25 12 4 1 4 17 57 615
2014 Non-visible minority 28 31 24 10 4 0 2 15 60 3420

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 23 28 18 8 4 4 28 42 684
2018 Non-visible minority 16 26 29 17 8 2 2 26 44 2864
2017 Visible minority 18 23 26 17 8 3 6 27 44 766
2017 Non-visible minority 15 25 31 17 8 2 3 26 42 3479
2014 Visible minority 16 21 31 18 7 2 6 26 40 615
2014 Non-visible minority 16 24 31 18 7 1 3 26 41 3415

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 24 32 11 7 2 4 19 47 683
2018 Non-visible minority 23 29 30 12 4 1 1 17 53 2884
2017 Visible minority 21 24 29 13 6 2 3 20 49 769
2017 Non-visible minority 21 28 31 11 5 1 2 17 51 3487
2014 Visible minority 22 25 30 12 5 3 4 18 50 616
2014 Non-visible minority 25 30 29 10 4 1 2 14 56 3414

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 30 11 9 8 1 0 72 17 682
2018 Non-visible minority 41 33 9 10 6 1 0 75 16 2877
2017 Visible minority 41 29 11 9 8 1 0 71 18 770
2017 Non-visible minority 43 34 8 8 5 1 0 78 14 3493
2014 Visible minority 45 29 8 9 7 1 0 75 16 616
2014 Non-visible minority 44 32 9 9 5 1 0 77 14 3421

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 32 9 7 3 0 0 82 9 683
2018 Non-visible minority 49 35 7 6 2 0 0 85 8 2882
2017 Visible minority 42 38 8 8 4 0 0 80 12 767
2017 Non-visible minority 48 39 6 5 2 0 0 86 7 3489
2014 Visible minority 46 39 7 6 3 0 0 85 8 617
2014 Non-visible minority 46 40 7 5 2 0 0 86 7 3420

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 37 12 5 4 2 0 78 9 684
2018 Non-visible minority 41 41 10 4 2 1 0 83 7 2885

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 35 15 9 7 3 0 68 16 682
2018 Non-visible minority 34 41 15 5 2 3 0 77 7 2889
2017 Visible minority 26 34 18 10 8 5 1 63 18 769
2017 Non-visible minority 32 41 16 4 2 5 1 77 6 3491
2014 Visible minority 32 36 17 8 4 3 0 70 12 617
2014 Non-visible minority 38 39 13 3 1 5 0 81 5 3418

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 38 16 10 7 2 0 67 17 677
2018 Non-visible minority 32 42 15 7 3 1 0 75 10 2882
2017 Visible minority 29 39 13 9 7 2 0 69 17 767
2017 Non-visible minority 31 45 13 8 2 1 0 77 10 3493
2014 Visible minority 30 38 16 8 5 2 0 70 13 617
2014 Non-visible minority 34 42 13 7 2 2 0 77 9 3421

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 39 14 8 5 1 0 74 13 684
2018 Non-visible minority 37 39 14 7 3 0 0 76 11 2877
2017 Visible minority 36 39 10 9 5 1 0 75 14 769
2017 Non-visible minority 35 42 12 7 4 0 0 77 10 3491
2014 Visible minority 35 38 14 8 5 0 0 73 13 617
2014 Non-visible minority 32 42 13 8 4 0 0 75 12 3420

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 32 18 10 8 6 3 60 19 684
2018 Non-visible minority 22 35 18 9 7 6 3 62 18 2885
2017 Visible minority 22 30 14 12 10 6 6 60 25 770
2017 Non-visible minority 25 34 14 10 6 5 6 66 18 3498
2014 Visible minority 31 31 13 9 6 4 5 68 17 617
2014 Non-visible minority 31 32 14 9 6 4 4 68 16 3422

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 36 14 9 6 3 2 69 16 685
2018 Non-visible minority 32 40 12 10 4 2 1 74 14 2887
2017 Visible minority 30 33 12 12 7 5 1 68 19 770
2017 Non-visible minority 34 39 10 9 4 3 1 76 14 3490
2014 Visible minority 37 35 11 8 6 3 1 75 14 617
2014 Non-visible minority 36 37 11 9 4 3 1 76 13 3422

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 37 19 9 7 2 0 64 16 682
2018 Non-visible minority 25 42 21 8 4 1 0 67 12 2877

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 20 19 16 19 10 3 38 40 685
2018 Non-visible minority 13 21 20 18 16 10 2 39 38 2881
2017 Visible minority 10 17 18 13 22 15 4 33 44 768
2017 Non-visible minority 13 21 17 16 17 11 5 40 40 3486
2014 Visible minority 11 19 22 15 20 11 4 34 41 617
2014 Non-visible minority 11 21 18 20 16 11 3 37 42 3421

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 690
2018 Non-visible minority 12 88 2894

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 119
2018 Non-visible minority 39 345

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 70 119
2018 Non-visible minority 68 346

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 119
2018 Non-visible minority 8 345

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 119
2018 Non-visible minority 3 345

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 119
2018 Non-visible minority 4 345

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 117
2018 Non-visible minority 42 346

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 117
2018 Non-visible minority 44 345

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 117
2018 Non-visible minority 45 346

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 117
2018 Non-visible minority 46 346

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 117
2018 Non-visible minority 35 346

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 117
2018 Non-visible minority 51 346

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 117
2018 Non-visible minority 32 345

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 117
2018 Non-visible minority 10 346

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 117
2018 Non-visible minority 14 346

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 117
2018 Non-visible minority 45 346

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 117
2018 Non-visible minority 30 346

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 117
2018 Non-visible minority 10 345

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 119
2018 Non-visible minority 55 346

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 119
2018 Non-visible minority 30 345

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 119
2018 Non-visible minority 13 346

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 119
2018 Non-visible minority 11 345

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 119
2018 Non-visible minority 10 345

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 119
2018 Non-visible minority 5 346

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 119
2018 Non-visible minority 13 345

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 119
2018 Non-visible minority 16 345

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 119
2018 Non-visible minority 24 345

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 111
2018 Non-visible minority 11 330

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 111
2018 Non-visible minority 19 330

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 111
2018 Non-visible minority 10 330

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 111
2018 Non-visible minority 8 330

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 111
2018 Non-visible minority 8 330

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 111
2018 Non-visible minority 14 330

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 111
2018 Non-visible minority 12 330

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 111
2018 Non-visible minority 9 330

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 111
2018 Non-visible minority 10 330

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 111
2018 Non-visible minority 32 330

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 111
2018 Non-visible minority 11 330

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 111
2018 Non-visible minority 52 330

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 111
2018 Non-visible minority 3 330

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 111
2018 Non-visible minority 54 330

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 111
2018 Non-visible minority 3 330

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 111
2018 Non-visible minority 12 330

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 15 21 10 10 24 8 40 30 686
2018 Non-visible minority 10 18 21 10 8 28 5 42 26 2890
2017 Visible minority 10 13 18 8 11 27 12 38 32 770
2017 Non-visible minority 10 16 19 8 8 29 10 43 26 3493
2014 Visible minority 10 14 20 8 9 29 9 39 28 616
2014 Non-visible minority 10 16 21 8 7 31 8 42 24 3421

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 24 22 10 9 14 1 51 23 687
2018 Non-visible minority 18 30 23 10 6 12 1 55 18 2889
2017 Visible minority 18 23 20 7 10 18 4 52 22 769
2017 Non-visible minority 17 29 21 9 6 16 2 57 18 3494
2014 Visible minority 15 23 23 8 8 21 3 50 20 615
2014 Non-visible minority 15 28 23 8 6 18 2 54 17 3420

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 15 85 689
2018 Non-visible minority 8 92 2885

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 104
2018 Non-visible minority 30 226

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 81 104
2018 Non-visible minority 79 226

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 104
2018 Non-visible minority 4 226

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 104
2018 Non-visible minority 6 226

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 104
2018 Non-visible minority 4 226

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 104
2018 Non-visible minority 13 226

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 102
2018 Non-visible minority 5 225

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 102
2018 Non-visible minority 9 225

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 102
2018 Non-visible minority 3 225

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 102
2018 Non-visible minority 3 225

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 102
2018 Non-visible minority 30 225

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 102
2018 Non-visible minority 43 225

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 102
2018 Non-visible minority 12 225

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 102
2018 Non-visible minority 17 225

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 102
2018 Non-visible minority 12 225

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 102
2018 Non-visible minority 0 225

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 102
2018 Non-visible minority 21 225

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 104
2018 Non-visible minority 29 226

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 104
2018 Non-visible minority 13 226

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 104
2018 Non-visible minority 13 226

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 104
2018 Non-visible minority 14 226

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 104
2018 Non-visible minority 6 226

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 104
2018 Non-visible minority 4 226

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 104
2018 Non-visible minority 6 226

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 104
2018 Non-visible minority 8 226

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 104
2018 Non-visible minority 50 226

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 96
2018 Non-visible minority 4 217

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 96
2018 Non-visible minority 16 217

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 96
2018 Non-visible minority 6 217

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 96
2018 Non-visible minority 11 217

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 96
2018 Non-visible minority 6 217

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 96
2018 Non-visible minority 30 217

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 96
2018 Non-visible minority 11 217

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 96
2018 Non-visible minority 49 217

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 70 96
2018 Non-visible minority 63 217

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 96
2018 Non-visible minority 5 217

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 96
2018 Non-visible minority 13 217

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 15 24 6 9 29 6 41 23 685
2018 Non-visible minority 11 18 24 5 4 33 4 48 14 2887
2017 Visible minority 11 15 20 5 8 34 8 44 23 769
2017 Non-visible minority 11 16 20 4 3 38 8 51 13 3495
2014 Visible minority 9 13 23 7 6 34 9 40 21 615
2014 Non-visible minority 11 16 20 3 3 40 7 51 11 3423

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 25 24 8 9 14 2 52 19 682
2018 Non-visible minority 20 32 22 6 4 15 1 62 11 2890
2017 Visible minority 19 27 19 6 7 20 2 59 17 770
2017 Non-visible minority 20 32 19 4 3 19 3 67 9 3492
2014 Visible minority 16 25 23 6 5 23 2 54 15 615
2014 Non-visible minority 20 29 20 4 2 23 2 65 9 3417
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 25 10 6 6 1 0 77 12 677
2018 Non-visible minority 52 27 9 5 5 1 0 80 10 2868
2017 Visible minority 47 25 12 5 6 4 1 75 12 771
2017 Non-visible minority 52 28 10 4 4 2 0 81 9 3495

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 39 20 11 7 4 0 61 18 689
2018 Non-visible minority 18 41 21 12 5 3 0 61 17 2882
2017 Visible minority 13 34 21 13 11 8 1 51 26 770
2017 Non-visible minority 14 38 19 13 8 7 0 56 23 3491

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 32 22 15 11 3 0 50 27 688
2018 Non-visible minority 14 34 21 19 10 2 0 49 29 2894
2017 Visible minority 11 32 21 19 13 3 1 45 33 771
2017 Non-visible minority 11 35 21 20 10 2 0 48 31 3491

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 24 22 13 19 1 2 44 33 686
2018 Non-visible minority 19 23 25 15 17 0 1 43 33 2894
2017 Visible minority 17 24 20 15 21 1 3 42 38 766
2017 Non-visible minority 17 22 21 16 22 0 2 40 38 3490

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 29 20 16 0 1 34 36 686
2018 Non-visible minority 10 23 30 22 14 0 0 33 36 2885
2017 Visible minority 14 21 28 20 14 1 2 36 35 766
2017 Non-visible minority 11 23 31 20 15 0 1 34 35 3493

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 25 25 19 14 1 1 40 34 682
2018 Non-visible minority 12 26 30 20 11 0 1 39 31 2879
2017 Visible minority 15 26 24 19 13 1 2 42 33 766
2017 Non-visible minority 13 26 27 19 12 0 1 40 32 3492

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 19 27 18 18 1 1 35 37 686
2018 Non-visible minority 12 23 27 20 17 0 1 36 37 2879
2017 Visible minority 14 23 21 20 18 1 3 38 40 765
2017 Non-visible minority 12 22 25 21 18 1 1 35 40 3490

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 27 17 13 10 1 4 58 24 678
2018 Non-visible minority 29 26 22 12 8 0 2 56 21 2874
2017 Visible minority 27 27 17 13 9 1 6 58 24 765
2017 Non-visible minority 27 26 20 12 9 1 5 57 22 3487

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 23 25 12 16 1 1 46 29 687
2018 Non-visible minority 20 26 25 16 13 0 1 46 29 2889
2017 Visible minority 20 27 22 16 12 1 2 49 29 765
2017 Non-visible minority 19 27 26 16 11 0 1 47 27 3490

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 31 26 13 9 1 2 51 23 685
2018 Non-visible minority 19 36 26 12 5 0 1 56 18 2884
2017 Visible minority 17 31 25 13 10 1 2 50 24 763
2017 Non-visible minority 22 33 24 13 6 1 1 56 19 3488

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 30 24 16 10 1 1 49 27 682
2018 Non-visible minority 16 33 28 15 7 0 1 50 22 2885
2017 Visible minority 17 30 26 15 9 1 3 48 25 764
2017 Non-visible minority 17 33 27 14 8 0 1 50 22 3488

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 29 24 15 10 1 1 49 26 684
2018 Non-visible minority 19 34 26 14 7 0 0 54 20 2881
2017 Visible minority 20 29 23 15 10 1 2 51 26 765
2017 Non-visible minority 21 33 24 14 7 0 1 55 21 3485

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 27 24 14 9 1 2 52 23 682
2018 Non-visible minority 21 30 27 14 7 0 1 51 22 2872
2017 Visible minority 22 31 23 14 7 1 2 54 22 763
2017 Non-visible minority 23 30 25 14 7 0 1 54 21 3477

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 28 17 8 6 1 3 68 14 677
2018 Non-visible minority 45 27 15 7 4 0 1 73 11 2872
2017 Visible minority 43 24 15 8 5 1 4 71 13 766
2017 Non-visible minority 50 25 14 6 3 0 1 76 10 3491

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 20 9 3 3 1 6 84 7 680
2018 Non-visible minority 66 17 7 2 2 1 6 88 5 2875

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 17 9 5 8 2 5 75 14 682
2018 Non-visible minority 68 14 7 3 4 1 4 86 7 2873
2017 Visible minority 56 16 8 6 6 2 6 77 14 766
2017 Non-visible minority 73 11 5 4 3 1 3 88 7 3491

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 28 12 6 4 0 3 77 10 681
2018 Non-visible minority 54 28 11 4 2 0 1 82 6 2880
2017 Visible minority 47 27 12 5 5 1 4 77 11 767
2017 Non-visible minority 58 26 9 4 2 0 2 85 6 3490

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 20 12 10 8 0 3 69 19 682
2018 Non-visible minority 50 23 13 7 5 0 1 74 13 2869
2017 Visible minority 45 22 12 9 7 1 5 71 17 768
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 3485

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 16 6 3 2 0 26 85 7 674
2018 Non-visible minority 48 16 8 3 1 0 22 84 6 2864
2017 Visible minority 45 15 6 3 2 1 27 84 8 764
2017 Non-visible minority 53 16 7 2 1 0 20 87 4 3484

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 20 7 2 3 0 10 87 5 680
2018 Non-visible minority 65 20 8 1 1 0 5 90 2 2864
2017 Visible minority 61 18 7 2 1 1 10 89 3 761
2017 Non-visible minority 68 19 6 1 0 0 5 92 2 3476

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 14 6 7 9 0 6 78 16 683
2018 Non-visible minority 71 11 6 3 5 0 4 86 8 2877
2017 Visible minority 57 13 6 6 9 1 8 77 17 769
2017 Non-visible minority 71 12 5 4 4 1 4 86 8 3493

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 27 11 4 3 0 5 81 7 682
2018 Non-visible minority 52 27 12 4 2 0 2 81 6 2879
2017 Visible minority 47 27 12 5 1 0 7 80 7 763
2017 Non-visible minority 56 25 12 3 2 0 3 83 5 3486

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 25 38 18 6 0 0 37 24 689
2018 Non-visible minority 8 29 40 18 6 0 0 37 24 2904
2017 Visible minority 9 26 40 16 8 1 0 35 25 770
2017 Non-visible minority 7 24 43 18 7 0 0 32 25 3497

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 23 39 21 7 0 0 28 32 684
2018 Non-visible minority 10 23 40 20 7 0 0 27 33 2865
2017 Visible minority 9 20 42 20 8 0 1 28 29 767
2017 Non-visible minority 9 21 41 20 9 0 0 29 30 3489
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 22 21 12 16 3 1 26 74 658
2018 Non-visible minority 23 27 22 13 13 2 1 24 76 2890
2017 Visible minority 21 21 23 11 19 5 1 22 78 768
2017 Non-visible minority 22 23 21 14 16 3 1 23 77 3498

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 466
2018 Non-visible minority 23 2150
2017 Visible minority 26 563
2017 Non-visible minority 24 2575

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 466
2018 Non-visible minority 37 2150
2017 Visible minority 40 563
2017 Non-visible minority 36 2575

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 466
2018 Non-visible minority 18 2150
2017 Visible minority 15 563
2017 Non-visible minority 16 2575

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 466
2018 Non-visible minority 50 2150
2017 Visible minority 46 563
2017 Non-visible minority 52 2575

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 466
2018 Non-visible minority 9 2150
2017 Visible minority 10 563
2017 Non-visible minority 9 2575

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 466
2018 Non-visible minority 33 2150

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 466
2018 Non-visible minority 34 2150
2017 Visible minority 39 563
2017 Non-visible minority 39 2575

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 2 38 20 12 8 20 443
2018 Non-visible minority 4 35 21 13 6 21 2073
2017 Visible minority 6 39 22 10 5 18 551
2017 Non-visible minority 3 41 21 12 6 17 2533

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 28 72 465
2018 Non-visible minority 30 70 2134

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 15 14 6 10 3 11 66 19 656
2018 Non-visible minority 42 15 15 9 9 1 9 64 20 2881

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 19 20 19 27 2 5 30 49 466
2018 Non-visible minority 5 16 18 24 29 2 7 23 57 2146
2017 Visible minority 9 17 16 18 31 2 8 28 55 563
2017 Non-visible minority 5 16 16 19 33 2 8 24 58 2581

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 11 14 20 46 1 3 16 70 467
2018 Non-visible minority 2 9 15 21 45 2 5 12 71 2145
2017 Visible minority 4 9 13 16 50 2 7 13 72 564
2017 Non-visible minority 2 7 10 17 56 2 6 10 79 2577
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