2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 41 12 6 11 0 0 71 17 178
2018 Not a person with a disability 37 43 9 7 3 0 0 81 10 3393
2017 Person with a disability 31 44 7 9 9 0 1 75 18 210
2017 Not a person with a disability 39 43 10 6 4 0 0 81 9 4071
2014 Person with a disability 24 40 12 12 12 0 1 64 24 163
2014 Not a person with a disability 32 44 12 8 4 0 0 76 12 3890

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 39 12 12 17 0 0 58 29 182
2018 Not a person with a disability 30 40 13 11 6 0 0 70 17 3401
2017 Person with a disability 22 31 11 18 17 0 1 54 35 211
2017 Not a person with a disability 29 40 14 11 6 0 0 69 17 4067

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 34 9 5 6 1 0 80 11 181
2018 Not a person with a disability 51 36 8 3 1 0 0 88 4 3367
2017 Person with a disability 48 39 6 4 3 0 1 87 7 211
2017 Not a person with a disability 53 35 8 3 1 0 0 88 4 4056
2014 Person with a disability 58 23 9 6 4 0 1 81 10 163
2014 Not a person with a disability 57 31 8 2 1 0 0 88 3 3883

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 41 9 8 8 0 0 75 16 181
2018 Not a person with a disability 43 40 10 5 2 0 0 83 7 3403
2017 Person with a disability 32 42 10 8 7 0 1 74 15 211
2017 Not a person with a disability 43 40 9 5 2 0 0 83 7 4054
2014 Person with a disability 30 35 12 10 10 1 1 67 21 163
2014 Not a person with a disability 38 42 12 6 2 0 0 80 8 3885

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 23 24 17 18 1 0 41 34 180
2018 Not a person with a disability 27 33 22 12 6 1 0 60 18 3396
2017 Person with a disability 22 29 20 14 14 1 1 51 29 209
2017 Not a person with a disability 27 34 21 12 5 1 0 62 17 4062
2014 Person with a disability 18 29 19 17 17 0 0 47 34 163
2014 Not a person with a disability 20 38 21 14 6 1 0 59 20 3885

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 26 23 20 14 0 0 43 33 181
2018 Not a person with a disability 27 35 20 12 6 0 0 62 18 3382
2017 Person with a disability 22 32 18 13 14 0 1 54 28 209
2017 Not a person with a disability 26 39 18 12 5 0 0 65 17 4069
2014 Person with a disability 17 26 22 17 18 0 0 43 35 163
2014 Not a person with a disability 20 38 20 15 6 0 0 58 22 3887

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 22 21 12 17 3 1 48 30 182
2018 Not a person with a disability 36 29 17 10 6 2 1 66 16 3404
2017 Person with a disability 26 29 13 10 14 7 1 60 26 209
2017 Not a person with a disability 34 32 15 9 6 3 1 69 15 4062
2014 Person with a disability 27 29 15 11 17 1 1 57 28 162
2014 Not a person with a disability 32 30 17 11 6 4 1 64 18 3885
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 24 16 6 14 3 2 62 21 180
2018 Not a person with a disability 43 31 12 7 5 2 1 76 12 3379
2017 Person with a disability 33 26 14 9 12 5 1 62 23 211
2017 Not a person with a disability 42 34 11 5 4 3 1 79 10 4071
2014 Person with a disability 32 33 12 12 9 2 0 67 21 163
2014 Not a person with a disability 39 33 13 7 4 3 1 75 12 3887

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 30 14 10 15 1 1 60 25 180
2018 Not a person with a disability 41 34 11 9 5 1 0 75 14 3372
2017 Person with a disability 32 27 12 14 14 1 1 60 28 211
2017 Not a person with a disability 40 37 10 8 5 1 0 77 13 4073
2014 Person with a disability 30 33 12 13 8 2 1 65 22 163
2014 Not a person with a disability 37 37 11 9 5 1 0 74 14 3888

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 29 12 10 15 1 1 63 25 180
2018 Not a person with a disability 44 30 11 9 6 1 0 74 15 3390
2017 Person with a disability 34 27 10 13 14 1 1 62 28 210
2017 Not a person with a disability 46 29 11 7 5 1 0 76 13 4064
2014 Person with a disability 38 29 14 10 7 2 1 69 17 163
2014 Not a person with a disability 40 33 13 8 5 1 1 74 13 3883

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 23 15 15 17 8 0 50 34 181
2018 Not a person with a disability 26 36 17 10 5 6 0 66 16 3417
2017 Person with a disability 19 28 20 15 10 8 1 51 27 211
2017 Not a person with a disability 25 36 17 10 5 7 0 65 17 4065
2014 Person with a disability 16 35 17 9 13 9 0 56 25 163
2014 Not a person with a disability 20 36 20 10 6 7 0 61 17 3886

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 28 13 20 20 2 0 46 41 181
2018 Not a person with a disability 24 34 19 13 8 2 0 59 22 3412
2017 Person with a disability 16 31 19 16 15 2 1 48 33 211
2017 Not a person with a disability 21 35 20 13 7 2 0 58 21 4070
2014 Person with a disability 13 24 20 21 18 4 0 39 40 163
2014 Not a person with a disability 16 32 22 17 10 3 0 49 28 3886

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 21 14 24 22 5 0 36 49 181
2018 Not a person with a disability 15 29 23 19 10 4 0 46 30 3405
2017 Person with a disability 11 25 20 21 16 7 1 39 40 211
2017 Not a person with a disability 13 30 23 19 9 5 0 46 30 4064
2014 Person with a disability 7 21 20 23 24 5 0 29 50 163
2014 Not a person with a disability 9 27 24 22 14 4 0 37 38 3885

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 22 14 26 25 6 0 31 54 181
2018 Not a person with a disability 13 31 21 21 12 2 0 45 34 3417
2017 Person with a disability 12 20 17 25 20 6 1 34 48 211
2017 Not a person with a disability 13 33 20 20 11 3 0 48 32 4066
2014 Person with a disability 6 30 14 25 24 1 0 36 49 163
2014 Not a person with a disability 9 28 20 25 15 2 0 38 42 3884
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 33 16 12 18 1 0 54 30 181
2018 Not a person with a disability 25 38 16 12 8 0 0 64 21 3413
2017 Person with a disability 23 32 12 15 17 0 1 56 32 211
2017 Not a person with a disability 26 38 16 13 7 0 0 64 20 4069
2014 Person with a disability 14 37 12 20 15 0 1 52 36 163
2014 Not a person with a disability 21 38 17 15 8 0 0 59 23 3888

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 34 14 15 14 1 0 56 29 181
2018 Not a person with a disability 27 43 14 10 5 0 0 70 15 3411
2017 Person with a disability 21 38 13 17 10 0 1 59 27 211
2017 Not a person with a disability 26 44 14 11 4 0 0 71 16 4070

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 17 15 15 25 15 2 34 48 182
2018 Not a person with a disability 13 24 19 17 10 13 4 44 33 3390
2017 Person with a disability 10 17 15 19 18 19 2 34 47 210
2017 Not a person with a disability 12 24 18 17 11 14 4 44 34 4066
2014 Person with a disability 7 19 22 14 21 15 2 31 42 163
2014 Not a person with a disability 11 23 20 18 11 14 4 41 35 3887

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 27 15 13 14 1 1 58 27 181
2018 Not a person with a disability 34 37 12 11 5 1 1 72 16 3387
2017 Person with a disability 27 31 12 16 14 0 1 58 30 211
2017 Not a person with a disability 33 39 12 10 5 1 1 73 15 4074
2014 Person with a disability 29 36 9 15 11 1 0 65 26 163
2014 Not a person with a disability 31 39 13 10 5 1 1 71 16 3887

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 30 20 18 11 0 4 50 30 47
2018 Not a person with a disability 20 36 17 11 4 4 8 63 18 1303
2017 Person with a disability 12 29 17 29 9 0 4 43 40 54
2017 Not a person with a disability 19 38 17 12 4 3 7 63 18 1565
2014 Person with a disability 20 32 3 23 12 3 7 57 40 41
2014 Not a person with a disability 20 37 16 10 4 4 8 65 16 1498

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 37 13 20 14 1 0 52 34 181
2018 Not a person with a disability 22 45 12 14 5 0 1 68 19 3419
2017 Person with a disability 20 32 12 20 15 0 1 52 36 210
2017 Not a person with a disability 23 41 14 15 7 0 0 64 22 4068
2014 Person with a disability 15 36 15 19 13 1 2 53 32 163
2014 Not a person with a disability 22 40 15 16 7 0 1 62 23 3887

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 35 11 6 7 0 0 76 13 180
2018 Not a person with a disability 49 37 7 5 2 0 0 86 7 3402
2017 Person with a disability 39 35 8 10 7 0 1 75 17 211
2017 Not a person with a disability 48 36 8 5 2 0 0 85 7 4067
2014 Person with a disability 33 37 10 10 9 0 1 71 19 163
2014 Not a person with a disability 45 37 8 6 3 0 0 83 9 3889

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 38 7 10 5 0 0 78 15 180
2018 Not a person with a disability 50 37 6 5 2 0 0 87 7 3383
2017 Person with a disability 46 32 6 5 10 0 1 79 15 211
2017 Not a person with a disability 50 36 6 5 3 0 0 86 8 4068
2014 Person with a disability 38 34 8 11 8 0 1 73 19 163
2014 Not a person with a disability 48 36 7 7 2 0 0 85 9 3884

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 17 17 12 43 2 0 26 56 181
2018 Not a person with a disability 13 27 17 20 21 2 0 41 42 3405
2017 Person with a disability 13 21 13 19 30 3 1 35 52 211
2017 Not a person with a disability 16 29 16 19 17 2 0 46 37 4068
2014 Person with a disability 12 21 15 24 25 2 1 34 50 163
2014 Not a person with a disability 12 30 19 20 16 2 0 43 37 3890

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 11 15 10 53 3 1 18 66 181
2018 Not a person with a disability 12 22 14 20 29 1 2 35 50 3407
2017 Person with a disability 8 18 9 20 40 2 3 27 63 210
2017 Not a person with a disability 12 22 13 19 30 2 2 36 51 4066
2014 Person with a disability 7 19 7 19 44 2 2 27 65 163
2014 Not a person with a disability 11 22 15 22 26 2 1 34 50 3888

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 35 14 16 13 0 0 57 29 181
2018 Not a person with a disability 30 42 12 11 5 0 0 72 15 3384
2017 Person with a disability 22 44 8 12 13 0 1 67 25 211
2017 Not a person with a disability 31 42 12 10 4 0 0 74 14 4054
2014 Person with a disability 18 35 13 21 12 0 1 53 34 163
2014 Not a person with a disability 23 44 13 13 6 0 0 67 20 3889

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 29 11 12 18 0 0 59 29 180
2018 Not a person with a disability 34 37 14 9 5 0 0 71 14 3391
2017 Person with a disability 27 31 14 15 12 0 1 59 27 211
2017 Not a person with a disability 33 37 14 10 5 0 0 71 15 4057
2014 Person with a disability 23 30 13 19 14 1 1 54 33 163
2014 Not a person with a disability 28 39 16 12 6 0 0 66 18 3887

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 28 16 14 14 0 1 56 28 181
2018 Not a person with a disability 29 40 14 11 5 0 0 70 16 3394
2017 Person with a disability 27 32 14 16 11 0 1 59 27 211
2017 Not a person with a disability 31 39 15 10 4 0 0 70 14 4058
2014 Person with a disability 22 31 18 18 10 1 1 54 28 162
2014 Not a person with a disability 28 40 16 11 4 0 0 69 15 3886

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 31 23 18 18 4 0 39 38 181
2018 Not a person with a disability 14 35 28 13 6 3 0 52 19 3409
2017 Person with a disability 9 31 22 17 15 6 1 43 34 210
2017 Not a person with a disability 14 37 26 13 6 4 0 53 20 4063

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 9 19 15 0 1 56 34 181
2018 Not a person with a disability 35 35 12 11 6 0 1 71 17 3409
2017 Person with a disability 31 29 10 14 16 0 1 60 31 211
2017 Not a person with a disability 32 34 12 13 7 1 0 67 20 4068
2014 Person with a disability 24 31 19 14 11 1 1 56 25 163
2014 Not a person with a disability 30 36 14 12 7 1 1 66 19 3886

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 26 24 16 12 0 1 48 28 182
2018 Not a person with a disability 26 30 19 14 10 0 0 57 24 3412
2017 Person with a disability 23 33 17 14 12 0 1 57 26 211
2017 Not a person with a disability 24 35 20 13 8 0 1 60 20 4073
2014 Person with a disability 21 36 19 12 11 1 1 58 23 163
2014 Not a person with a disability 23 34 21 12 9 0 0 57 22 3889

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 35 33 32 182
2018 Not a person with a disability 38 34 28 3419
2017 Person with a disability 40 27 32 211
2017 Not a person with a disability 36 36 28 4073
2014 Person with a disability 44 30 26 163
2014 Not a person with a disability 37 33 30 3889

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 10 38 31 8 6 8 63
2018 Not a person with a disability 8 51 21 5 8 6 1294
2017 Person with a disability 14 39 19 5 12 12 85
2017 Not a person with a disability 10 48 21 6 9 7 1483
2014 Person with a disability 10 52 18 8 9999 11 71
2014 Not a person with a disability 10 53 20 10 9999 8 1457
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 40 10 4 3 2 0 82 7 181
2018 Not a person with a disability 46 41 7 4 2 0 0 87 6 3408
2017 Person with a disability 35 40 12 6 7 0 1 76 13 211
2017 Not a person with a disability 41 42 9 5 2 0 0 83 8 4071
2014 Person with a disability 32 34 16 7 10 1 1 67 17 163
2014 Not a person with a disability 37 43 11 6 3 0 0 80 9 3887

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 43 17 12 14 1 0 58 25 181
2018 Not a person with a disability 18 47 19 12 4 1 0 65 16 3403
2017 Person with a disability 14 46 17 12 9 1 1 61 22 211
2017 Not a person with a disability 19 46 18 11 5 1 0 66 16 4062
2014 Person with a disability 16 30 20 20 11 3 0 48 32 163
2014 Not a person with a disability 13 39 21 17 8 1 0 54 25 3886

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 27 37 12 6 0 2 18 44 179
2018 Not a person with a disability 10 27 37 19 5 1 1 24 38 3402
2017 Person with a disability 14 27 39 12 5 0 2 18 42 209
2017 Not a person with a disability 10 26 38 17 6 1 2 24 37 4049
2014 Person with a disability 21 32 32 10 3 1 1 13 54 162
2014 Not a person with a disability 14 31 35 14 5 0 1 19 46 3880

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 26 29 14 4 2 4 19 50 181
2018 Not a person with a disability 10 22 33 23 8 2 2 33 33 3391
2017 Person with a disability 19 25 28 14 8 4 3 23 47 209
2017 Not a person with a disability 10 21 32 21 10 2 3 33 33 4044
2014 Person with a disability 26 37 22 9 5 0 1 14 64 163
2014 Not a person with a disability 18 29 28 16 6 2 2 22 49 3884

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 30 25 7 4 0 4 11 62 178
2018 Not a person with a disability 22 28 29 14 5 1 2 20 51 3393
2017 Person with a disability 25 30 25 8 7 1 4 16 58 208
2017 Not a person with a disability 23 27 29 12 5 1 2 18 52 4058
2014 Person with a disability 37 28 17 10 4 0 3 15 67 162
2014 Not a person with a disability 29 30 25 11 3 1 2 15 60 3881

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 25 32 15 5 2 2 20 47 179
2018 Not a person with a disability 14 26 35 16 7 1 1 23 41 3395
2017 Person with a disability 19 27 28 16 6 1 4 23 48 207
2017 Not a person with a disability 13 26 35 17 7 1 2 24 40 4050
2014 Person with a disability 20 28 29 16 4 0 3 21 49 161
2014 Not a person with a disability 14 28 35 16 5 1 1 21 43 3874

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 27 22 7 4 2 2 12 65 180
2018 Not a person with a disability 20 29 28 13 7 1 2 21 50 3397
2017 Person with a disability 32 29 18 8 6 3 3 15 65 210
2017 Not a person with a disability 24 28 26 12 6 2 3 19 54 4059
2014 Person with a disability 38 26 21 8 3 1 3 12 66 163
2014 Not a person with a disability 27 30 25 11 4 1 2 15 59 3885

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 27 26 12 4 3 3 17 54 180
2018 Not a person with a disability 15 26 29 18 8 2 3 27 43 3384
2017 Person with a disability 22 27 23 13 5 4 6 20 55 209
2017 Not a person with a disability 15 24 30 17 8 2 4 26 42 4050
2014 Person with a disability 22 30 21 14 7 0 6 23 55 163
2014 Not a person with a disability 15 23 32 18 7 1 3 26 40 3880

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 33 24 8 1 1 4 9 66 181
2018 Not a person with a disability 22 28 30 12 5 1 2 18 51 3400
2017 Person with a disability 27 34 19 9 6 2 2 17 64 209
2017 Not a person with a disability 21 27 31 12 5 1 2 18 50 4062
2014 Person with a disability 34 31 21 9 3 1 2 12 67 163
2014 Not a person with a disability 24 29 30 10 4 1 2 15 55 3880

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 27 6 15 16 2 0 63 31 180
2018 Not a person with a disability 41 33 9 10 6 1 0 75 15 3394
2017 Person with a disability 34 23 6 17 18 1 1 58 36 211
2017 Not a person with a disability 43 33 9 8 5 1 0 78 13 4066
2014 Person with a disability 34 28 8 11 17 1 0 63 29 163
2014 Not a person with a disability 45 32 9 9 5 1 0 77 14 3887

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 38 4 10 6 1 0 79 16 181
2018 Not a person with a disability 50 35 7 6 2 0 0 85 8 3400
2017 Person with a disability 36 35 9 12 6 0 1 72 19 209
2017 Not a person with a disability 47 38 6 5 2 0 0 86 8 4062
2014 Person with a disability 37 42 7 8 5 0 1 80 13 163
2014 Not a person with a disability 46 40 7 5 2 0 0 86 7 3886

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 40 10 9 9 1 0 72 18 182
2018 Not a person with a disability 42 40 10 4 2 1 0 83 6 3403

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 36 13 13 8 3 0 65 21 182
2018 Not a person with a disability 33 40 15 5 3 3 0 76 8 3404
2017 Person with a disability 25 37 18 7 9 2 1 65 17 210
2017 Not a person with a disability 31 40 16 5 3 5 1 75 8 4066
2014 Person with a disability 30 32 17 9 8 4 0 64 18 163
2014 Not a person with a disability 37 39 13 4 1 5 0 80 6 3885

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 33 18 9 13 2 1 59 22 180
2018 Not a person with a disability 32 42 15 8 3 1 0 74 11 3397
2017 Person with a disability 24 39 14 13 8 1 1 64 22 210
2017 Not a person with a disability 31 44 13 8 3 2 0 76 11 4066
2014 Person with a disability 24 35 13 10 12 6 0 63 23 163
2014 Not a person with a disability 33 42 14 7 2 2 0 77 9 3888

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 33 16 13 10 1 0 60 24 182
2018 Not a person with a disability 37 40 13 7 3 0 0 76 10 3396
2017 Person with a disability 25 37 17 12 8 0 1 63 21 210
2017 Not a person with a disability 36 42 12 7 4 0 0 78 11 4066
2014 Person with a disability 23 39 15 11 12 1 0 62 23 163
2014 Not a person with a disability 33 42 13 8 4 0 0 75 12 3887

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 28 21 10 16 5 2 49 29 182
2018 Not a person with a disability 22 34 18 9 7 6 3 63 17 3403
2017 Person with a disability 24 21 16 10 22 4 3 49 34 211
2017 Not a person with a disability 25 34 14 10 6 5 6 66 18 4072
2014 Person with a disability 29 28 14 12 11 3 2 61 24 163
2014 Not a person with a disability 31 32 14 9 6 5 5 69 16 3889

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 30 10 10 18 2 1 60 30 181
2018 Not a person with a disability 32 39 12 10 4 2 1 73 14 3406
2017 Person with a disability 31 32 7 12 12 5 1 67 25 211
2017 Not a person with a disability 33 38 11 9 4 3 1 74 14 4065
2014 Person with a disability 32 35 10 11 9 3 0 69 20 163
2014 Not a person with a disability 37 37 11 9 4 3 1 76 13 3889

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 31 18 15 15 1 0 51 31 180
2018 Not a person with a disability 25 41 20 8 4 1 0 67 12 3395

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 11 15 16 40 9 1 22 62 181
2018 Not a person with a disability 14 22 20 17 15 10 2 40 37 3401
2017 Person with a disability 9 16 9 18 32 12 3 30 59 210
2017 Not a person with a disability 12 20 18 16 17 12 5 39 39 4060
2014 Person with a disability 11 14 12 21 34 6 2 27 60 163
2014 Not a person with a disability 11 21 19 19 16 11 3 37 41 3888

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 26 74 182
2018 Not a person with a disability 12 88 3420

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 52 46
2018 Not a person with a disability 39 422

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 80 46
2018 Not a person with a disability 67 423

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 53 46
2018 Not a person with a disability 40 421

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 46
2018 Not a person with a disability 43 420

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 60 46
2018 Not a person with a disability 44 421

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 49 46
2018 Not a person with a disability 45 421

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 49 46
2018 Not a person with a disability 34 421

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 52 46
2018 Not a person with a disability 53 421

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 46
2018 Not a person with a disability 33 420

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 46
2018 Not a person with a disability 9 421

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 46
2018 Not a person with a disability 14 421

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 67 46
2018 Not a person with a disability 46 421

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 46
2018 Not a person with a disability 32 421

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 46
2018 Not a person with a disability 10 420

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 60 46
2018 Not a person with a disability 55 423

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 46
2018 Not a person with a disability 30 422

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 20 46
2018 Not a person with a disability 14 423

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 46
2018 Not a person with a disability 10 422

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 46
2018 Not a person with a disability 10 422

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 20 46
2018 Not a person with a disability 3 423

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 46
2018 Not a person with a disability 15 422

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 20 46
2018 Not a person with a disability 14 422

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 46
2018 Not a person with a disability 24 422

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 37
2018 Not a person with a disability 9 408

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 37
2018 Not a person with a disability 8 408

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 37
2018 Not a person with a disability 13 408

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 37
2018 Not a person with a disability 13 408

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 37
2018 Not a person with a disability 9 408

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 37
2018 Not a person with a disability 32 408

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 37
2018 Not a person with a disability 11 408

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 54 37
2018 Not a person with a disability 50 408

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 58 37
2018 Not a person with a disability 54 408

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 37
2018 Not a person with a disability 10 408

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 11 20 12 26 20 3 25 49 180
2018 Not a person with a disability 11 18 21 9 8 28 6 42 26 3410
2017 Person with a disability 8 10 14 15 24 22 6 26 54 210
2017 Not a person with a disability 10 16 19 8 7 29 10 43 26 4069
2014 Person with a disability 9 14 20 9 23 20 6 30 43 163
2014 Not a person with a disability 10 16 21 8 7 31 8 42 24 3887

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 23 18 12 22 12 0 41 38 181
2018 Not a person with a disability 19 29 23 10 6 12 1 55 18 3409
2017 Person with a disability 14 22 17 14 19 12 3 42 39 211
2017 Not a person with a disability 18 28 21 9 6 16 3 57 18 4067
2014 Person with a disability 10 24 15 17 19 12 2 40 42 163
2014 Not a person with a disability 16 27 23 8 5 19 2 54 17 3884

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 23 77 182
2018 Not a person with a disability 8 92 3406

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 42
2018 Not a person with a disability 33 291

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 5 291

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 6 291

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 42
2018 Not a person with a disability 11 291

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 42
2018 Not a person with a disability 20 288

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 42
2018 Not a person with a disability 19 288

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 37 42
2018 Not a person with a disability 30 288

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 42
2018 Not a person with a disability 42 288

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 2 288

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 66 42
2018 Not a person with a disability 2 288

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 0 288

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 42
2018 Not a person with a disability 21 288

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 42
2018 Not a person with a disability 27 291

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 42
2018 Not a person with a disability 12 291

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 42
2018 Not a person with a disability 10 291

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 42
2018 Not a person with a disability 9 291

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 42
2018 Not a person with a disability 5 291

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 20 42
2018 Not a person with a disability 2 291

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 7 291

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 42
2018 Not a person with a disability 54 291

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 34
2018 Not a person with a disability 16 282

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 34
2018 Not a person with a disability 2 282

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 34
2018 Not a person with a disability 3 282

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 34
2018 Not a person with a disability 28 282

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 34
2018 Not a person with a disability 11 282

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 66 34
2018 Not a person with a disability 46 282

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 58 34
2018 Not a person with a disability 66 282

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 34
2018 Not a person with a disability 12 282

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 14 20 11 19 25 2 32 41 182
2018 Not a person with a disability 11 18 24 5 4 33 5 47 15 3403
2017 Person with a disability 10 10 18 8 14 34 6 33 37 210
2017 Not a person with a disability 11 17 20 4 3 38 8 51 13 4070
2014 Person with a disability 7 12 23 10 14 32 2 30 36 163
2014 Not a person with a disability 11 16 21 4 3 39 7 50 12 3888

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 20 19 11 17 14 0 44 34 182
2018 Not a person with a disability 20 32 23 6 4 15 1 61 12 3401
2017 Person with a disability 12 24 21 9 14 17 4 45 28 210
2017 Not a person with a disability 21 32 19 4 3 19 2 67 10 4066
2014 Person with a disability 13 22 20 13 11 19 1 44 31 163
2014 Not a person with a disability 19 29 21 4 3 23 2 64 9 3882
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 27 11 6 13 1 1 69 19 180
2018 Not a person with a disability 52 27 10 5 5 1 0 80 10 3380
2017 Person with a disability 38 27 11 7 14 2 1 68 21 211
2017 Not a person with a disability 52 27 10 4 4 2 0 81 9 4071

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 38 17 15 15 3 0 52 31 181
2018 Not a person with a disability 19 41 21 11 5 3 0 62 17 3402
2017 Person with a disability 9 36 16 13 20 5 1 48 35 211
2017 Not a person with a disability 14 37 20 13 8 7 0 56 23 4065

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 23 15 22 28 3 0 34 51 180
2018 Not a person with a disability 15 34 22 18 10 2 0 50 28 3414
2017 Person with a disability 9 22 20 21 27 1 1 31 49 211
2017 Not a person with a disability 11 35 21 19 10 3 0 48 30 4067

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 18 20 21 28 1 2 29 50 181
2018 Not a person with a disability 19 24 24 14 17 0 1 44 32 3413
2017 Person with a disability 15 15 18 21 28 0 3 31 51 210
2017 Not a person with a disability 17 23 21 15 21 0 2 41 37 4061

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 19 26 23 21 0 1 29 45 182
2018 Not a person with a disability 11 23 30 22 14 0 0 34 36 3404
2017 Person with a disability 9 19 27 21 21 0 2 29 43 210
2017 Not a person with a disability 12 22 30 20 14 0 1 34 35 4065

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 23 23 23 20 0 1 34 43 179
2018 Not a person with a disability 13 26 29 20 11 0 1 39 31 3399
2017 Person with a disability 14 22 26 19 17 0 2 36 37 208
2017 Not a person with a disability 14 26 27 19 12 0 1 41 32 4066

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 18 18 22 29 0 2 29 53 182
2018 Not a person with a disability 13 23 27 20 16 1 1 36 36 3399
2017 Person with a disability 11 14 24 23 25 1 2 26 50 210
2017 Not a person with a disability 13 22 24 21 18 1 2 36 39 4061

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 23 19 15 14 1 5 50 30 181
2018 Not a person with a disability 28 27 21 12 8 0 3 57 21 3387
2017 Person with a disability 29 21 16 11 13 0 10 56 26 209
2017 Not a person with a disability 27 27 20 12 9 1 5 57 22 4058

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 20 24 17 23 0 1 36 40 181
2018 Not a person with a disability 21 25 25 15 13 0 1 46 28 3408
2017 Person with a disability 14 19 27 23 15 0 2 33 39 211
2017 Not a person with a disability 20 28 25 15 11 0 1 48 27 4060

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 25 24 16 16 0 2 42 33 180
2018 Not a person with a disability 19 36 26 12 6 1 1 56 18 3400
2017 Person with a disability 14 28 24 16 16 0 2 43 33 210
2017 Not a person with a disability 22 33 24 13 6 1 1 56 19 4057

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 28 22 19 16 0 1 42 36 181
2018 Not a person with a disability 17 33 27 15 7 1 1 50 22 3397
2017 Person with a disability 11 29 25 15 17 1 2 41 33 209
2017 Not a person with a disability 17 32 27 15 7 0 1 50 22 4059

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 27 20 18 17 1 1 44 36 181
2018 Not a person with a disability 19 34 25 14 7 1 1 54 21 3395
2017 Person with a disability 17 27 22 18 15 0 2 44 34 210
2017 Not a person with a disability 21 33 24 14 7 0 1 55 21 4056

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 23 24 18 15 1 1 42 34 181
2018 Not a person with a disability 22 30 26 14 7 1 1 52 21 3384
2017 Person with a disability 22 27 23 16 10 0 1 50 27 207
2017 Not a person with a disability 23 30 25 14 7 0 2 54 21 4049

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 22 19 13 16 0 1 52 29 180
2018 Not a person with a disability 44 27 16 7 4 0 2 73 11 3381
2017 Person with a disability 36 23 20 6 13 0 3 61 19 210
2017 Not a person with a disability 49 25 14 7 3 0 2 76 10 4063

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 21 15 9 17 3 2 57 27 181
2018 Not a person with a disability 66 17 7 2 1 1 6 89 4 3386

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 18 11 9 16 0 5 61 27 180
2018 Not a person with a disability 66 14 7 4 4 1 4 85 8 3386
2017 Person with a disability 44 15 13 9 14 0 4 62 25 210
2017 Not a person with a disability 71 12 5 4 3 1 4 87 7 4063

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 26 18 5 6 1 3 69 12 181
2018 Not a person with a disability 53 28 11 4 2 0 1 82 7 3393
2017 Person with a disability 43 27 14 7 7 0 3 72 14 210
2017 Not a person with a disability 56 26 9 4 2 0 2 84 6 4063

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 22 16 9 16 1 2 57 26 181
2018 Not a person with a disability 50 23 13 8 5 0 2 74 13 3382
2017 Person with a disability 35 17 18 14 14 0 3 53 28 209
2017 Not a person with a disability 57 20 10 6 4 0 2 79 10 4058

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 13 8 3 1 0 33 82 6 177
2018 Not a person with a disability 48 17 8 3 1 0 22 84 6 3374
2017 Person with a disability 46 14 7 2 2 0 28 84 6 207
2017 Not a person with a disability 52 16 6 3 1 0 21 87 5 4057

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 56 18 11 5 1 0 10 82 6 178
2018 Not a person with a disability 64 20 7 1 1 0 6 90 2 3379
2017 Person with a disability 54 24 6 5 0 0 11 87 6 209
2017 Not a person with a disability 67 19 6 1 1 1 6 91 2 4045

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 18 7 5 10 0 7 76 16 179
2018 Not a person with a disability 69 12 6 4 5 0 4 84 10 3394
2017 Person with a disability 53 19 6 3 9 3 9 81 13 209
2017 Not a person with a disability 69 11 5 4 5 0 5 85 10 4068

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 28 19 10 6 0 6 64 16 180
2018 Not a person with a disability 53 27 12 4 2 0 3 82 6 3393
2017 Person with a disability 36 29 20 5 7 0 4 67 12 209
2017 Not a person with a disability 55 25 11 4 1 0 3 83 5 4056

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 3 21 31 26 18 1 0 25 44 182
2018 Not a person with a disability 9 28 40 18 5 0 0 37 23 3424
2017 Person with a disability 3 17 36 20 21 0 1 21 42 211
2017 Not a person with a disability 8 25 43 17 7 0 0 33 24 4072

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 27 27 12 9 0 0 21 53 180
2018 Not a person with a disability 9 23 41 21 7 0 0 27 32 3382
2017 Person with a disability 21 25 36 13 4 0 1 18 46 211
2017 Not a person with a disability 8 20 41 21 9 0 0 30 29 4059
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 20 21 14 21 2 0 21 79 181
2018 Not a person with a disability 24 26 21 13 13 2 1 25 75 3379
2017 Person with a disability 18 22 20 16 18 3 2 19 81 211
2017 Not a person with a disability 22 22 21 14 16 4 1 23 77 4070

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 140
2018 Not a person with a disability 22 2476
2017 Person with a disability 34 165
2017 Not a person with a disability 23 2984

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 140
2018 Not a person with a disability 37 2476
2017 Person with a disability 41 165
2017 Not a person with a disability 36 2984

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 140
2018 Not a person with a disability 18 2476
2017 Person with a disability 20 165
2017 Not a person with a disability 16 2984

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 46 140
2018 Not a person with a disability 50 2476
2017 Person with a disability 48 165
2017 Not a person with a disability 52 2984

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 140
2018 Not a person with a disability 9 2476
2017 Person with a disability 13 165
2017 Not a person with a disability 9 2984

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 140
2018 Not a person with a disability 33 2476

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 140
2018 Not a person with a disability 34 2476
2017 Person with a disability 38 165
2017 Not a person with a disability 39 2984

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 2 20 16 16 9 39 135
2018 Not a person with a disability 3 36 21 13 7 20 2381
2017 Person with a disability 4 32 21 18 4 21 163
2017 Not a person with a disability 3 42 22 11 6 17 2932

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 23 77 139
2018 Not a person with a disability 30 70 2460

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 14 18 10 20 2 7 47 33 179
2018 Not a person with a disability 43 15 14 8 9 2 10 65 19 3369

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 4 14 10 19 47 0 5 19 70 140
2018 Not a person with a disability 6 17 19 23 28 2 6 25 55 2470
2017 Person with a disability 7 17 13 17 40 0 7 25 61 166
2017 Not a person with a disability 6 16 16 19 33 2 8 24 57 2989

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 1 8 9 14 63 1 4 10 81 140
2018 Not a person with a disability 3 10 15 21 44 2 5 13 70 2470
2017 Person with a disability 4 10 10 14 59 1 3 14 76 165
2017 Not a person with a disability 3 7 11 17 54 2 6 11 78 2986
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