2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 44 10 7 3 0 0 80 11 762
2018 3 to 10 years in current department or agency 35 44 10 7 4 0 0 79 11 1198
2018 11 to 20 years in current department or agency 38 43 9 6 4 0 0 81 10 1230
2018 More than 20 years in current department or agency 45 40 8 5 3 0 0 84 8 362
2017 Less than 3 years in current department or agency 40 42 10 4 4 0 0 82 7 823
2017 3 to 10 years in current department or agency 36 43 10 7 4 0 0 79 11 1667
2017 11 to 20 years in current department or agency 39 43 10 6 3 0 0 81 9 1296
2017 More than 20 years in current department or agency 45 41 6 5 3 0 0 85 8 466
2014 Less than 3 years in current department or agency 34 45 11 7 4 0 0 79 11 451
2014 3 to 10 years in current department or agency 29 44 13 9 5 0 0 73 14 2018
2014 11 to 20 years in current department or agency 33 44 12 8 4 0 0 76 12 1076
2014 More than 20 years in current department or agency 36 45 8 9 2 0 0 80 11 489

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 41 10 8 5 0 0 77 13 764
2018 3 to 10 years in current department or agency 27 41 14 12 7 0 0 68 19 1205
2018 11 to 20 years in current department or agency 26 40 14 13 7 0 0 67 20 1230
2018 More than 20 years in current department or agency 33 35 15 10 8 0 0 68 17 364
2017 Less than 3 years in current department or agency 38 38 12 8 4 0 0 76 12 822
2017 3 to 10 years in current department or agency 27 38 14 12 8 0 0 65 20 1669
2017 11 to 20 years in current department or agency 24 42 14 12 7 0 0 67 19 1294
2017 More than 20 years in current department or agency 29 40 11 12 8 0 0 69 19 464

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 37 10 3 1 0 0 86 5 760
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 1188
2018 11 to 20 years in current department or agency 52 36 8 3 2 0 0 88 4 1219
2018 More than 20 years in current department or agency 62 27 7 3 1 0 0 89 5 360
2017 Less than 3 years in current department or agency 49 35 9 4 2 0 0 85 5 821
2017 3 to 10 years in current department or agency 52 35 8 4 2 0 0 87 5 1665
2017 11 to 20 years in current department or agency 53 37 7 2 1 0 0 90 3 1288
2017 More than 20 years in current department or agency 64 28 6 2 0 0 0 92 2 464
2014 Less than 3 years in current department or agency 60 29 7 3 1 0 0 89 4 450
2014 3 to 10 years in current department or agency 54 33 9 2 2 0 0 87 4 2016
2014 11 to 20 years in current department or agency 59 29 9 2 1 0 0 88 3 1074
2014 More than 20 years in current department or agency 66 24 7 2 1 0 0 90 3 487

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 37 8 5 3 0 0 84 8 765
2018 3 to 10 years in current department or agency 39 43 10 6 2 0 0 82 8 1203
2018 11 to 20 years in current department or agency 41 42 10 5 2 0 0 83 7 1232
2018 More than 20 years in current department or agency 49 34 10 4 2 0 0 84 6 363
2017 Less than 3 years in current department or agency 47 36 9 5 3 0 0 83 8 821
2017 3 to 10 years in current department or agency 39 43 9 6 3 0 0 82 9 1664
2017 11 to 20 years in current department or agency 41 42 10 5 2 0 0 83 7 1289
2017 More than 20 years in current department or agency 50 36 8 4 2 0 0 87 6 462
2014 Less than 3 years in current department or agency 41 41 10 6 2 0 0 83 8 451
2014 3 to 10 years in current department or agency 35 42 12 7 3 0 0 77 10 2016
2014 11 to 20 years in current department or agency 38 41 13 4 3 0 0 80 7 1074
2014 More than 20 years in current department or agency 44 40 8 6 1 1 0 85 7 488

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 29 16 7 5 1 0 72 12 759
2018 3 to 10 years in current department or agency 22 33 24 13 7 0 0 56 21 1199
2018 11 to 20 years in current department or agency 22 31 24 15 7 0 0 53 22 1234
2018 More than 20 years in current department or agency 25 35 21 13 5 1 0 61 19 364
2017 Less than 3 years in current department or agency 42 31 15 8 4 1 0 74 12 821
2017 3 to 10 years in current department or agency 24 33 22 12 7 1 0 58 20 1664
2017 11 to 20 years in current department or agency 20 35 25 13 6 0 0 56 19 1292
2017 More than 20 years in current department or agency 26 37 19 12 5 1 0 64 17 465
2014 Less than 3 years in current department or agency 35 36 16 10 3 0 0 71 13 451
2014 3 to 10 years in current department or agency 20 37 20 14 7 1 0 58 22 2017
2014 11 to 20 years in current department or agency 16 38 24 15 6 1 0 54 21 1073
2014 More than 20 years in current department or agency 16 41 20 17 6 0 0 58 23 488

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 31 14 7 4 1 0 75 11 756
2018 3 to 10 years in current department or agency 21 35 23 14 7 0 0 56 21 1192
2018 11 to 20 years in current department or agency 20 36 22 15 7 0 0 56 22 1231
2018 More than 20 years in current department or agency 26 34 22 13 5 0 0 60 18 364
2017 Less than 3 years in current department or agency 41 35 13 7 4 0 0 76 11 821
2017 3 to 10 years in current department or agency 24 38 19 12 7 0 0 62 19 1670
2017 11 to 20 years in current department or agency 18 40 21 14 6 0 0 58 20 1295
2017 More than 20 years in current department or agency 25 42 17 10 5 0 0 68 15 463
2014 Less than 3 years in current department or agency 35 34 17 10 4 0 0 69 14 451
2014 3 to 10 years in current department or agency 19 38 19 16 8 0 0 57 24 2017
2014 11 to 20 years in current department or agency 15 38 23 16 7 1 0 54 23 1075
2014 More than 20 years in current department or agency 18 39 18 18 8 0 0 57 25 488

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 26 14 8 5 3 1 72 14 764
2018 3 to 10 years in current department or agency 32 28 19 12 7 2 0 61 20 1202
2018 11 to 20 years in current department or agency 33 30 18 9 8 2 0 65 17 1234
2018 More than 20 years in current department or agency 36 30 19 7 4 1 2 68 12 368
2017 Less than 3 years in current department or agency 42 26 13 8 5 4 2 72 14 823
2017 3 to 10 years in current department or agency 33 32 15 10 8 3 1 67 18 1667
2017 11 to 20 years in current department or agency 30 34 16 10 6 3 1 67 16 1293
2017 More than 20 years in current department or agency 35 35 15 7 5 3 1 73 12 459
2014 Less than 3 years in current department or agency 40 27 13 10 6 2 1 69 17 451
2014 3 to 10 years in current department or agency 30 29 17 11 8 4 1 62 20 2016
2014 11 to 20 years in current department or agency 28 33 17 11 5 4 1 64 18 1074
2014 More than 20 years in current department or agency 36 28 18 9 5 3 1 67 14 487
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 26 12 6 4 1 1 78 9 758
2018 3 to 10 years in current department or agency 40 32 13 8 6 2 0 74 13 1198
2018 11 to 20 years in current department or agency 41 32 12 6 6 3 1 76 12 1225
2018 More than 20 years in current department or agency 38 34 13 7 5 3 0 74 12 360
2017 Less than 3 years in current department or agency 49 32 8 4 4 3 1 84 8 823
2017 3 to 10 years in current department or agency 40 34 11 6 5 3 1 77 12 1669
2017 11 to 20 years in current department or agency 40 34 12 6 4 3 1 76 11 1296
2017 More than 20 years in current department or agency 37 36 15 3 5 3 1 76 9 465
2014 Less than 3 years in current department or agency 47 30 11 5 3 3 1 80 8 451
2014 3 to 10 years in current department or agency 38 32 12 8 5 3 1 73 14 2018
2014 11 to 20 years in current department or agency 39 34 13 7 4 3 1 75 11 1073
2014 More than 20 years in current department or agency 38 33 14 7 4 2 1 74 11 489

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 28 11 8 4 1 1 76 12 758
2018 3 to 10 years in current department or agency 39 34 11 8 7 1 0 74 15 1194
2018 11 to 20 years in current department or agency 37 35 11 10 6 1 0 73 15 1223
2018 More than 20 years in current department or agency 38 34 12 9 5 1 0 74 14 359
2017 Less than 3 years in current department or agency 46 34 8 7 4 1 0 81 10 824
2017 3 to 10 years in current department or agency 40 36 10 8 6 1 0 76 14 1669
2017 11 to 20 years in current department or agency 36 38 11 9 5 0 1 75 14 1297
2017 More than 20 years in current department or agency 36 37 11 8 7 1 0 74 15 465
2014 Less than 3 years in current department or agency 46 34 8 7 4 1 0 81 11 451
2014 3 to 10 years in current department or agency 35 36 11 11 5 1 0 73 16 2018
2014 11 to 20 years in current department or agency 35 38 12 8 5 1 0 75 13 1075
2014 More than 20 years in current department or agency 37 36 12 10 5 1 0 73 15 488

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 26 9 8 5 1 0 78 13 762
2018 3 to 10 years in current department or agency 41 31 12 8 7 1 0 73 15 1197
2018 11 to 20 years in current department or agency 40 30 12 10 7 1 0 71 17 1229
2018 More than 20 years in current department or agency 40 32 14 8 5 1 0 73 13 361
2017 Less than 3 years in current department or agency 53 26 9 7 3 1 0 80 10 821
2017 3 to 10 years in current department or agency 45 28 11 8 6 1 0 74 15 1666
2017 11 to 20 years in current department or agency 43 31 12 8 6 1 0 74 14 1295
2017 More than 20 years in current department or agency 38 36 14 5 5 1 0 76 10 463
2014 Less than 3 years in current department or agency 46 32 12 5 4 1 0 79 9 451
2014 3 to 10 years in current department or agency 39 33 13 9 5 1 1 73 14 2016
2014 11 to 20 years in current department or agency 38 35 12 8 5 1 0 74 14 1074
2014 More than 20 years in current department or agency 43 30 13 9 5 0 1 73 13 486

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 32 12 5 2 10 0 80 8 767
2018 3 to 10 years in current department or agency 21 38 19 11 6 5 0 62 18 1207
2018 11 to 20 years in current department or agency 23 35 18 13 6 4 0 61 20 1239
2018 More than 20 years in current department or agency 28 32 18 12 6 5 0 63 18 366
2017 Less than 3 years in current department or agency 41 31 10 6 2 10 0 80 9 822
2017 3 to 10 years in current department or agency 19 37 18 11 7 7 0 61 20 1667
2017 11 to 20 years in current department or agency 20 36 21 12 6 5 0 59 19 1293
2017 More than 20 years in current department or agency 28 34 16 12 5 5 0 65 17 466
2014 Less than 3 years in current department or agency 29 36 16 7 2 9 1 72 10 451
2014 3 to 10 years in current department or agency 19 35 20 11 6 8 0 59 19 2015
2014 11 to 20 years in current department or agency 18 36 23 10 7 6 0 58 18 1076
2014 More than 20 years in current department or agency 21 36 18 10 8 7 0 62 19 488

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 31 16 7 3 4 0 73 11 765
2018 3 to 10 years in current department or agency 19 36 20 15 10 1 0 55 25 1203
2018 11 to 20 years in current department or agency 18 33 21 17 10 1 0 52 27 1238
2018 More than 20 years in current department or agency 23 31 18 16 9 2 0 56 25 368
2017 Less than 3 years in current department or agency 38 32 14 7 3 5 0 74 11 823
2017 3 to 10 years in current department or agency 17 37 20 14 10 2 0 55 25 1670
2017 11 to 20 years in current department or agency 15 36 23 16 8 1 0 52 24 1293
2017 More than 20 years in current department or agency 18 34 25 12 9 1 1 53 21 466
2014 Less than 3 years in current department or agency 30 30 21 10 5 4 1 63 15 451
2014 3 to 10 years in current department or agency 14 32 23 18 11 3 0 47 29 2015
2014 11 to 20 years in current department or agency 13 33 23 19 11 1 0 46 31 1076
2014 More than 20 years in current department or agency 15 34 20 18 11 2 0 50 30 488

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 31 18 11 5 7 0 63 18 762
2018 3 to 10 years in current department or agency 12 28 23 21 12 3 0 42 34 1202
2018 11 to 20 years in current department or agency 10 27 25 23 11 3 0 39 35 1235
2018 More than 20 years in current department or agency 14 27 24 20 11 4 0 42 33 368
2017 Less than 3 years in current department or agency 28 31 15 11 4 10 0 66 17 822
2017 3 to 10 years in current department or agency 10 30 24 21 11 4 0 41 34 1668
2017 11 to 20 years in current department or agency 7 29 27 22 11 4 0 38 34 1292
2017 More than 20 years in current department or agency 10 31 25 19 10 4 1 43 31 466
2014 Less than 3 years in current department or agency 20 30 18 15 9 7 1 54 26 451
2014 3 to 10 years in current department or agency 8 26 25 22 15 4 0 36 39 2016
2014 11 to 20 years in current department or agency 6 25 25 25 15 4 0 32 42 1073
2014 More than 20 years in current department or agency 6 27 26 23 14 4 0 35 39 489

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 33 14 16 10 5 0 58 28 766
2018 3 to 10 years in current department or agency 9 29 21 25 14 2 0 39 40 1204
2018 11 to 20 years in current department or agency 9 29 25 23 12 1 0 39 36 1239
2018 More than 20 years in current department or agency 11 33 22 18 12 3 0 45 32 369
2017 Less than 3 years in current department or agency 27 33 14 14 7 6 0 64 22 823
2017 3 to 10 years in current department or agency 10 32 20 21 14 2 0 43 37 1669
2017 11 to 20 years in current department or agency 8 32 23 23 12 2 0 41 36 1291
2017 More than 20 years in current department or agency 10 35 25 18 9 2 1 46 28 465
2014 Less than 3 years in current department or agency 18 33 14 20 11 4 1 53 32 451
2014 3 to 10 years in current department or agency 8 27 20 26 17 2 0 35 45 2015
2014 11 to 20 years in current department or agency 6 29 22 26 16 1 0 36 42 1074
2014 More than 20 years in current department or agency 7 29 23 26 13 2 0 36 40 488
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 38 14 7 5 0 1 74 12 765
2018 3 to 10 years in current department or agency 23 38 15 14 10 0 0 61 24 1209
2018 11 to 20 years in current department or agency 21 38 17 14 9 0 0 59 23 1234
2018 More than 20 years in current department or agency 23 38 18 11 10 0 0 61 21 363
2017 Less than 3 years in current department or agency 35 38 12 9 4 0 1 75 13 824
2017 3 to 10 years in current department or agency 23 36 17 15 8 0 0 60 23 1667
2017 11 to 20 years in current department or agency 21 39 16 15 8 0 0 61 23 1295
2017 More than 20 years in current department or agency 25 40 15 11 8 0 0 65 20 465
2014 Less than 3 years in current department or agency 31 40 15 8 5 0 0 72 13 451
2014 3 to 10 years in current department or agency 21 37 17 15 9 0 0 58 24 2018
2014 11 to 20 years in current department or agency 17 40 17 17 9 0 0 57 26 1075
2014 More than 20 years in current department or agency 18 39 17 18 8 0 0 56 26 488

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 38 16 10 4 0 0 70 14 761
2018 3 to 10 years in current department or agency 24 44 14 12 6 0 0 68 18 1210
2018 11 to 20 years in current department or agency 26 44 14 10 6 0 0 69 16 1236
2018 More than 20 years in current department or agency 32 42 14 7 5 0 0 73 12 364
2017 Less than 3 years in current department or agency 31 40 13 12 3 0 0 71 16 824
2017 3 to 10 years in current department or agency 25 44 14 12 5 0 0 69 17 1668
2017 11 to 20 years in current department or agency 22 47 14 12 5 0 0 69 17 1295
2017 More than 20 years in current department or agency 32 42 13 8 5 0 0 73 13 465

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 13 18 16 16 9 23 3 43 35 765
2018 3 to 10 years in current department or agency 11 22 19 19 13 12 4 39 38 1193
2018 11 to 20 years in current department or agency 12 27 21 16 11 10 4 45 31 1232
2018 More than 20 years in current department or agency 17 31 18 15 10 7 3 53 27 364
2017 Less than 3 years in current department or agency 13 19 16 12 6 30 4 49 27 822
2017 3 to 10 years in current department or agency 10 21 19 19 14 13 4 37 40 1667
2017 11 to 20 years in current department or agency 11 27 19 19 11 9 4 43 35 1292
2017 More than 20 years in current department or agency 14 33 18 15 8 8 3 53 26 466
2014 Less than 3 years in current department or agency 13 17 20 13 9 24 4 42 30 451
2014 3 to 10 years in current department or agency 9 20 20 19 14 15 3 35 40 2017
2014 11 to 20 years in current department or agency 11 28 21 17 10 10 3 45 31 1076
2014 More than 20 years in current department or agency 14 32 18 15 8 8 4 53 27 487

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 32 11 9 5 1 1 74 14 764
2018 3 to 10 years in current department or agency 32 37 12 12 6 1 0 70 18 1197
2018 11 to 20 years in current department or agency 31 38 13 11 6 1 1 70 17 1229
2018 More than 20 years in current department or agency 29 41 12 10 7 1 0 71 17 361
2017 Less than 3 years in current department or agency 40 37 10 9 3 1 1 78 12 824
2017 3 to 10 years in current department or agency 33 38 12 10 6 1 0 72 16 1670
2017 11 to 20 years in current department or agency 30 39 12 11 6 1 1 70 17 1297
2017 More than 20 years in current department or agency 29 39 13 10 8 1 1 69 18 465
2014 Less than 3 years in current department or agency 40 38 10 5 5 1 0 80 10 451
2014 3 to 10 years in current department or agency 30 39 13 12 6 1 1 70 17 2016
2014 11 to 20 years in current department or agency 28 39 14 11 6 1 1 69 17 1075
2014 More than 20 years in current department or agency 27 39 14 12 6 1 1 68 18 489

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 37 12 10 1 1 9 74 12 100
2018 3 to 10 years in current department or agency 19 34 15 13 5 3 11 61 21 394
2018 11 to 20 years in current department or agency 18 35 20 12 4 5 7 60 18 628
2018 More than 20 years in current department or agency 23 38 15 9 6 2 8 67 16 221
2017 Less than 3 years in current department or agency 28 37 14 9 1 5 6 73 11 125
2017 3 to 10 years in current department or agency 16 36 21 12 5 3 7 57 20 510
2017 11 to 20 years in current department or agency 18 38 15 13 4 4 7 63 20 685
2017 More than 20 years in current department or agency 19 42 15 13 4 1 6 66 19 286
2014 Less than 3 years in current department or agency 24 31 18 9 3 6 10 65 14 91
2014 3 to 10 years in current department or agency 18 38 18 11 5 4 7 62 17 572
2014 11 to 20 years in current department or agency 20 38 14 10 5 4 8 66 18 579
2014 More than 20 years in current department or agency 26 36 15 10 3 2 8 69 15 285

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 44 9 14 5 0 1 72 19 765
2018 3 to 10 years in current department or agency 20 45 14 16 5 0 0 65 21 1210
2018 11 to 20 years in current department or agency 20 47 13 15 5 0 0 66 21 1237
2018 More than 20 years in current department or agency 26 43 13 11 6 0 1 69 18 367
2017 Less than 3 years in current department or agency 27 39 13 13 7 0 1 66 21 823
2017 3 to 10 years in current department or agency 22 39 13 17 9 0 0 61 26 1668
2017 11 to 20 years in current department or agency 19 44 14 16 7 0 0 63 23 1294
2017 More than 20 years in current department or agency 26 44 14 12 3 0 1 71 15 464
2014 Less than 3 years in current department or agency 25 40 11 17 5 1 2 66 23 451
2014 3 to 10 years in current department or agency 22 38 16 16 8 0 0 60 24 2016
2014 11 to 20 years in current department or agency 20 42 13 17 7 0 0 62 24 1075
2014 More than 20 years in current department or agency 22 41 16 13 7 0 0 64 21 489

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 37 8 6 3 0 0 83 8 761
2018 3 to 10 years in current department or agency 46 39 7 5 2 0 0 85 7 1203
2018 11 to 20 years in current department or agency 49 38 6 4 2 0 0 87 6 1233
2018 More than 20 years in current department or agency 58 31 7 3 3 0 0 88 5 365
2017 Less than 3 years in current department or agency 44 38 8 6 3 0 0 83 9 822
2017 3 to 10 years in current department or agency 47 36 9 5 3 0 0 83 8 1669
2017 11 to 20 years in current department or agency 49 38 6 5 2 0 0 87 7 1294
2017 More than 20 years in current department or agency 56 29 8 5 1 0 0 86 6 465
2014 Less than 3 years in current department or agency 44 38 9 6 4 0 0 82 9 451
2014 3 to 10 years in current department or agency 42 38 9 7 3 0 0 80 11 2018
2014 11 to 20 years in current department or agency 47 40 6 4 2 0 0 87 7 1075
2014 More than 20 years in current department or agency 53 32 8 5 2 0 0 85 7 489

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 36 9 6 2 0 0 83 8 759
2018 3 to 10 years in current department or agency 48 38 7 4 3 0 0 86 7 1196
2018 11 to 20 years in current department or agency 51 38 5 5 2 0 0 88 7 1225
2018 More than 20 years in current department or agency 57 32 5 4 2 0 0 88 7 362
2017 Less than 3 years in current department or agency 46 36 7 7 3 0 0 82 10 822
2017 3 to 10 years in current department or agency 48 37 7 5 3 0 0 85 8 1669
2017 11 to 20 years in current department or agency 51 38 4 5 2 0 0 89 7 1294
2017 More than 20 years in current department or agency 60 27 6 4 3 0 0 87 7 466
2014 Less than 3 years in current department or agency 48 34 8 7 3 0 0 82 10 450
2014 3 to 10 years in current department or agency 45 37 7 8 3 0 0 82 10 2018
2014 11 to 20 years in current department or agency 50 38 5 5 2 0 0 87 7 1074
2014 More than 20 years in current department or agency 57 31 5 5 1 0 0 88 6 488

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 31 15 13 12 5 1 58 26 765
2018 3 to 10 years in current department or agency 10 26 17 21 25 1 0 36 46 1204
2018 11 to 20 years in current department or agency 9 25 16 23 26 1 0 34 50 1230
2018 More than 20 years in current department or agency 8 25 22 23 21 1 0 34 44 366
2017 Less than 3 years in current department or agency 28 31 14 12 9 6 1 64 22 823
2017 3 to 10 years in current department or agency 14 29 15 20 21 1 0 44 41 1667
2017 11 to 20 years in current department or agency 10 27 18 21 23 1 0 37 45 1295
2017 More than 20 years in current department or agency 12 30 21 24 12 1 0 43 36 464
2014 Less than 3 years in current department or agency 22 31 16 12 9 7 2 59 24 451
2014 3 to 10 years in current department or agency 12 31 19 20 17 1 0 43 38 2018
2014 11 to 20 years in current department or agency 9 26 21 23 19 1 0 36 43 1076
2014 More than 20 years in current department or agency 11 28 19 25 16 1 0 39 42 489

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 27 15 17 17 2 3 49 36 764
2018 3 to 10 years in current department or agency 11 21 14 18 34 1 1 32 53 1207
2018 11 to 20 years in current department or agency 7 20 14 21 35 1 1 28 57 1230
2018 More than 20 years in current department or agency 12 18 14 19 31 1 5 32 53 365
2017 Less than 3 years in current department or agency 20 27 12 14 17 4 5 52 34 822
2017 3 to 10 years in current department or agency 11 20 13 19 34 1 1 32 55 1668
2017 11 to 20 years in current department or agency 9 20 12 22 36 0 1 29 59 1292
2017 More than 20 years in current department or agency 10 24 16 18 27 1 4 36 47 465
2014 Less than 3 years in current department or agency 18 23 14 19 18 5 3 45 41 450
2014 3 to 10 years in current department or agency 10 21 15 23 29 1 1 32 53 2019
2014 11 to 20 years in current department or agency 9 24 14 22 28 2 1 34 51 1076
2014 More than 20 years in current department or agency 9 23 15 24 25 1 3 33 51 487

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 42 12 10 5 0 0 72 15 759
2018 3 to 10 years in current department or agency 28 42 12 13 5 0 0 70 18 1198
2018 11 to 20 years in current department or agency 29 42 12 11 5 0 0 71 16 1227
2018 More than 20 years in current department or agency 34 41 13 6 5 1 0 75 11 360
2017 Less than 3 years in current department or agency 34 39 14 9 3 0 1 74 12 820
2017 3 to 10 years in current department or agency 28 42 12 11 6 0 0 71 17 1665
2017 11 to 20 years in current department or agency 30 45 11 9 5 0 0 76 13 1288
2017 More than 20 years in current department or agency 36 42 11 8 3 0 0 77 12 463
2014 Less than 3 years in current department or agency 27 43 15 10 5 0 0 70 15 451
2014 3 to 10 years in current department or agency 22 43 13 15 7 0 0 65 22 2017
2014 11 to 20 years in current department or agency 21 44 14 14 7 0 0 65 21 1076
2014 More than 20 years in current department or agency 27 45 12 12 4 0 0 72 16 489

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 35 12 9 5 0 0 74 13 763
2018 3 to 10 years in current department or agency 32 37 15 10 6 0 0 69 16 1198
2018 11 to 20 years in current department or agency 30 38 15 10 6 0 0 69 16 1226
2018 More than 20 years in current department or agency 35 35 14 10 5 1 0 71 15 362
2017 Less than 3 years in current department or agency 38 37 12 8 4 0 0 76 12 823
2017 3 to 10 years in current department or agency 31 36 14 12 6 0 0 67 18 1664
2017 11 to 20 years in current department or agency 31 39 15 10 5 0 0 70 15 1288
2017 More than 20 years in current department or agency 34 38 14 10 4 0 0 73 14 464
2014 Less than 3 years in current department or agency 33 36 14 12 5 0 0 69 17 451
2014 3 to 10 years in current department or agency 27 38 16 13 6 0 0 65 19 2017
2014 11 to 20 years in current department or agency 25 40 15 13 7 0 0 65 20 1074
2014 More than 20 years in current department or agency 30 38 16 11 4 0 0 69 16 489

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 38 11 10 4 0 0 74 15 765
2018 3 to 10 years in current department or agency 26 41 15 12 6 0 0 67 18 1200
2018 11 to 20 years in current department or agency 27 39 15 12 6 0 0 67 18 1227
2018 More than 20 years in current department or agency 33 38 14 11 4 0 0 71 14 362
2017 Less than 3 years in current department or agency 38 37 13 8 3 1 1 76 11 822
2017 3 to 10 years in current department or agency 28 39 15 12 5 0 0 68 17 1665
2017 11 to 20 years in current department or agency 28 39 17 10 5 0 0 67 15 1289
2017 More than 20 years in current department or agency 32 39 15 10 4 0 1 72 14 464
2014 Less than 3 years in current department or agency 36 36 13 9 5 1 1 73 14 451
2014 3 to 10 years in current department or agency 27 40 16 10 5 0 1 68 16 2015
2014 11 to 20 years in current department or agency 26 39 18 13 4 0 0 65 17 1075
2014 More than 20 years in current department or agency 29 40 17 11 3 0 0 70 13 489

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 39 20 8 5 5 1 65 14 765
2018 3 to 10 years in current department or agency 12 33 30 14 8 3 0 46 22 1208
2018 11 to 20 years in current department or agency 11 34 31 14 6 2 0 47 21 1233
2018 More than 20 years in current department or agency 13 36 26 15 5 4 1 51 22 361
2017 Less than 3 years in current department or agency 23 38 20 8 5 6 1 65 14 819
2017 3 to 10 years in current department or agency 11 34 26 16 8 4 0 48 24 1667
2017 11 to 20 years in current department or agency 10 38 28 15 6 2 0 49 22 1294
2017 More than 20 years in current department or agency 12 40 26 12 4 4 1 55 17 464

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 31 10 8 5 0 2 77 12 763
2018 3 to 10 years in current department or agency 33 37 12 11 7 0 1 71 18 1205
2018 11 to 20 years in current department or agency 31 35 12 14 7 0 0 67 21 1235
2018 More than 20 years in current department or agency 32 33 15 10 8 0 1 67 19 367
2017 Less than 3 years in current department or agency 42 30 12 8 5 1 1 74 14 823
2017 3 to 10 years in current department or agency 31 36 11 14 8 0 0 67 22 1668
2017 11 to 20 years in current department or agency 28 34 13 16 9 0 0 62 25 1294
2017 More than 20 years in current department or agency 29 36 15 13 5 1 0 66 18 466
2014 Less than 3 years in current department or agency 39 33 11 9 4 1 2 74 14 451
2014 3 to 10 years in current department or agency 30 36 14 12 7 1 1 66 19 2017
2014 11 to 20 years in current department or agency 26 36 15 15 7 0 1 62 22 1073
2014 More than 20 years in current department or agency 28 35 17 12 7 0 1 64 19 489

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 32 16 7 5 0 0 71 13 766
2018 3 to 10 years in current department or agency 23 32 21 14 10 0 0 55 24 1208
2018 11 to 20 years in current department or agency 21 29 20 17 12 0 0 50 30 1233
2018 More than 20 years in current department or agency 24 24 20 17 14 0 1 48 31 367
2017 Less than 3 years in current department or agency 37 36 14 7 5 0 1 74 12 824
2017 3 to 10 years in current department or agency 22 37 21 12 7 0 1 60 19 1670
2017 11 to 20 years in current department or agency 18 33 21 16 10 0 1 52 27 1296
2017 More than 20 years in current department or agency 23 31 19 14 11 0 1 55 26 465
2014 Less than 3 years in current department or agency 34 38 17 6 5 0 0 72 11 451
2014 3 to 10 years in current department or agency 24 36 21 12 7 0 0 60 19 2017
2014 11 to 20 years in current department or agency 18 32 22 14 13 0 0 50 28 1076
2014 More than 20 years in current department or agency 21 29 20 14 14 0 1 51 29 489

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 36 26 37 767
2018 3 to 10 years in current department or agency 40 31 29 1207
2018 11 to 20 years in current department or agency 36 39 24 1243
2018 More than 20 years in current department or agency 39 37 24 364
2017 Less than 3 years in current department or agency 38 30 33 821
2017 3 to 10 years in current department or agency 36 34 30 1671
2017 11 to 20 years in current department or agency 34 40 25 1297
2017 More than 20 years in current department or agency 42 39 19 466
2014 Less than 3 years in current department or agency 40 28 32 451
2014 3 to 10 years in current department or agency 39 30 31 2018
2014 11 to 20 years in current department or agency 33 38 30 1075
2014 More than 20 years in current department or agency 41 38 21 489

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 1 36 23 4 30 5 278
2018 3 to 10 years in current department or agency 4 55 24 7 4 7 485
2018 11 to 20 years in current department or agency 7 60 22 6 0 6 451
2018 More than 20 years in current department or agency 42 40 7 4 1 6 141
2017 Less than 3 years in current department or agency 3 33 19 6 33 5 304
2017 3 to 10 years in current department or agency 4 51 27 7 3 8 602
2017 11 to 20 years in current department or agency 10 57 19 6 1 7 449
2017 More than 20 years in current department or agency 42 40 7 3 1 5 196
2014 Less than 3 years in current department or agency 4 42 25 8 9999 22 177
2014 3 to 10 years in current department or agency 3 56 23 11 9999 7 791
2014 11 to 20 years in current department or agency 11 62 14 9 9999 4 353
2014 More than 20 years in current department or agency 39 41 8 7 9999 4 202
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 39 8 5 1 0 0 87 6 765
2018 3 to 10 years in current department or agency 44 42 7 5 2 0 0 86 7 1205
2018 11 to 20 years in current department or agency 45 43 7 4 1 0 0 88 5 1233
2018 More than 20 years in current department or agency 50 35 9 3 2 1 0 87 5 366
2017 Less than 3 years in current department or agency 43 40 9 5 2 0 1 84 7 822
2017 3 to 10 years in current department or agency 40 41 9 6 3 0 0 81 9 1669
2017 11 to 20 years in current department or agency 39 44 10 4 2 0 0 83 6 1296
2017 More than 20 years in current department or agency 44 41 7 3 3 0 0 86 6 466
2014 Less than 3 years in current department or agency 43 41 9 4 2 0 0 84 6 450
2014 3 to 10 years in current department or agency 35 44 11 7 3 0 0 79 10 2018
2014 11 to 20 years in current department or agency 36 43 12 6 3 0 0 79 9 1075
2014 More than 20 years in current department or agency 41 38 11 7 3 0 0 80 10 488

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 45 14 8 3 1 0 75 11 767
2018 3 to 10 years in current department or agency 17 46 20 11 5 0 0 63 17 1205
2018 11 to 20 years in current department or agency 12 49 20 14 4 0 0 61 19 1228
2018 More than 20 years in current department or agency 15 44 22 11 6 1 0 60 18 364
2017 Less than 3 years in current department or agency 30 43 14 8 3 2 0 75 11 817
2017 3 to 10 years in current department or agency 17 46 19 12 5 1 0 64 17 1667
2017 11 to 20 years in current department or agency 14 45 20 14 5 1 0 60 20 1295
2017 More than 20 years in current department or agency 15 52 17 10 5 1 0 68 15 465
2014 Less than 3 years in current department or agency 25 38 17 12 5 3 0 65 18 450
2014 3 to 10 years in current department or agency 13 39 22 16 8 1 0 53 25 2017
2014 11 to 20 years in current department or agency 11 38 22 20 9 1 0 49 29 1076
2014 More than 20 years in current department or agency 11 42 20 15 10 1 0 54 26 487

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 22 34 25 7 1 2 34 31 762
2018 3 to 10 years in current department or agency 9 28 39 17 5 0 1 22 38 1203
2018 11 to 20 years in current department or agency 13 27 39 16 4 0 1 20 40 1234
2018 More than 20 years in current department or agency 13 31 35 15 5 0 1 20 44 363
2017 Less than 3 years in current department or agency 8 19 36 22 10 2 4 33 29 820
2017 3 to 10 years in current department or agency 11 27 37 16 6 1 2 23 39 1658
2017 11 to 20 years in current department or agency 12 29 39 14 4 0 2 19 41 1288
2017 More than 20 years in current department or agency 8 30 42 12 5 1 3 18 39 463
2014 Less than 3 years in current department or agency 10 23 37 17 9 1 2 27 34 448
2014 3 to 10 years in current department or agency 14 32 33 14 5 0 2 19 47 2015
2014 11 to 20 years in current department or agency 15 33 35 13 3 0 1 17 48 1071
2014 More than 20 years in current department or agency 14 33 37 11 4 0 1 15 47 489

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 21 28 26 13 3 3 41 30 760
2018 3 to 10 years in current department or agency 13 21 34 22 7 1 1 30 35 1199
2018 11 to 20 years in current department or agency 10 25 34 22 6 2 2 29 36 1229
2018 More than 20 years in current department or agency 11 22 33 21 8 3 1 31 34 361
2017 Less than 3 years in current department or agency 8 15 25 25 17 5 5 46 26 819
2017 3 to 10 years in current department or agency 12 23 31 21 8 2 3 31 37 1656
2017 11 to 20 years in current department or agency 12 22 36 18 7 2 2 27 36 1289
2017 More than 20 years in current department or agency 7 24 37 20 5 2 4 27 33 460
2014 Less than 3 years in current department or agency 16 21 26 20 11 4 3 33 39 450
2014 3 to 10 years in current department or agency 19 29 27 16 6 1 2 23 50 2015
2014 11 to 20 years in current department or agency 20 31 29 14 4 1 2 19 52 1075
2014 More than 20 years in current department or agency 18 33 31 11 4 1 2 16 52 488

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 15 23 30 18 9 3 3 28 40 754
2018 3 to 10 years in current department or agency 23 28 29 13 5 1 2 18 53 1199
2018 11 to 20 years in current department or agency 24 30 28 11 4 1 2 15 56 1233
2018 More than 20 years in current department or agency 26 30 25 10 6 1 2 16 58 362
2017 Less than 3 years in current department or agency 17 22 29 17 9 3 3 27 42 822
2017 3 to 10 years in current department or agency 23 28 30 11 4 1 2 16 53 1662
2017 11 to 20 years in current department or agency 27 31 26 11 3 1 2 14 59 1292
2017 More than 20 years in current department or agency 24 29 28 11 4 1 2 16 55 461
2014 Less than 3 years in current department or agency 22 25 28 15 7 1 1 23 48 450
2014 3 to 10 years in current department or agency 29 31 25 9 3 1 2 13 62 2014
2014 11 to 20 years in current department or agency 31 31 22 11 3 1 1 15 63 1074
2014 More than 20 years in current department or agency 30 30 24 11 3 1 1 14 61 486

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 15 34 23 15 1 2 40 24 757
2018 3 to 10 years in current department or agency 15 26 36 17 5 0 1 22 41 1199
2018 11 to 20 years in current department or agency 18 31 35 11 3 1 1 15 50 1234
2018 More than 20 years in current department or agency 15 33 32 12 6 1 1 18 49 362
2017 Less than 3 years in current department or agency 7 17 31 27 14 2 2 42 25 821
2017 3 to 10 years in current department or agency 13 26 38 15 6 1 2 21 40 1659
2017 11 to 20 years in current department or agency 18 31 33 13 3 0 2 17 50 1287
2017 More than 20 years in current department or agency 16 31 34 12 5 1 2 17 48 461
2014 Less than 3 years in current department or agency 9 20 34 22 12 1 2 35 30 447
2014 3 to 10 years in current department or agency 14 28 35 17 4 1 1 22 43 2011
2014 11 to 20 years in current department or agency 16 32 34 13 3 0 1 17 49 1073
2014 More than 20 years in current department or agency 17 29 38 12 4 0 1 16 46 485

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 12 20 26 21 15 4 3 39 34 759
2018 3 to 10 years in current department or agency 22 30 28 13 5 1 2 18 53 1203
2018 11 to 20 years in current department or agency 24 32 28 9 3 1 2 13 58 1230
2018 More than 20 years in current department or agency 20 33 30 9 6 1 1 15 54 361
2017 Less than 3 years in current department or agency 13 17 23 21 15 6 6 41 34 820
2017 3 to 10 years in current department or agency 25 28 28 11 5 1 2 16 55 1665
2017 11 to 20 years in current department or agency 30 33 25 7 3 1 2 10 64 1292
2017 More than 20 years in current department or agency 26 33 27 7 3 1 3 11 61 463
2014 Less than 3 years in current department or agency 17 25 24 18 11 2 4 30 45 449
2014 3 to 10 years in current department or agency 27 30 26 12 3 0 3 15 58 2017
2014 11 to 20 years in current department or agency 32 33 23 6 4 0 2 10 66 1076
2014 More than 20 years in current department or agency 31 33 23 9 3 0 1 12 65 487

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 15 22 23 18 13 5 4 34 41 759
2018 3 to 10 years in current department or agency 17 27 30 17 6 1 2 24 45 1195
2018 11 to 20 years in current department or agency 15 27 31 17 6 1 2 24 44 1226
2018 More than 20 years in current department or agency 15 27 31 18 6 2 2 25 43 360
2017 Less than 3 years in current department or agency 14 19 25 18 13 6 5 35 37 821
2017 3 to 10 years in current department or agency 17 26 30 15 7 1 4 23 46 1661
2017 11 to 20 years in current department or agency 15 26 32 18 5 1 3 24 42 1288
2017 More than 20 years in current department or agency 12 26 31 19 6 1 5 27 41 460
2014 Less than 3 years in current department or agency 14 22 30 16 9 4 5 28 39 449
2014 3 to 10 years in current department or agency 16 24 30 18 7 1 3 26 42 2013
2014 11 to 20 years in current department or agency 15 22 35 18 6 1 3 25 39 1074
2014 More than 20 years in current department or agency 15 25 31 18 7 1 4 26 42 488

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 12 22 32 17 11 3 3 29 36 761
2018 3 to 10 years in current department or agency 23 28 31 13 4 1 1 17 51 1201
2018 11 to 20 years in current department or agency 25 31 29 9 3 1 2 12 58 1235
2018 More than 20 years in current department or agency 30 33 23 7 3 2 1 11 65 362
2017 Less than 3 years in current department or agency 12 22 30 19 10 4 4 31 37 823
2017 3 to 10 years in current department or agency 21 26 33 12 5 1 3 17 48 1664
2017 11 to 20 years in current department or agency 25 32 29 8 3 1 2 11 59 1292
2017 More than 20 years in current department or agency 24 34 28 8 3 1 2 11 60 463
2014 Less than 3 years in current department or agency 18 23 30 15 8 4 3 24 44 450
2014 3 to 10 years in current department or agency 22 29 31 10 4 1 2 15 53 2014
2014 11 to 20 years in current department or agency 28 30 27 8 3 1 2 12 60 1072
2014 More than 20 years in current department or agency 31 31 25 7 3 1 3 11 64 488

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 34 7 11 6 1 0 76 17 765
2018 3 to 10 years in current department or agency 39 31 11 11 6 1 0 71 18 1196
2018 11 to 20 years in current department or agency 42 34 8 9 6 1 0 77 15 1231
2018 More than 20 years in current department or agency 44 30 10 8 5 2 0 77 13 366
2017 Less than 3 years in current department or agency 48 30 8 9 3 2 0 80 12 823
2017 3 to 10 years in current department or agency 40 33 9 9 7 1 0 74 17 1663
2017 11 to 20 years in current department or agency 42 34 9 8 6 1 0 77 14 1297
2017 More than 20 years in current department or agency 45 36 8 5 5 1 1 82 10 465
2014 Less than 3 years in current department or agency 44 32 9 9 5 1 0 77 14 451
2014 3 to 10 years in current department or agency 42 32 8 10 6 1 0 75 16 2017
2014 11 to 20 years in current department or agency 46 31 10 9 4 1 0 77 13 1074
2014 More than 20 years in current department or agency 50 30 7 7 4 0 1 81 11 489

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 28 8 7 2 0 0 83 9 767
2018 3 to 10 years in current department or agency 47 37 7 6 3 0 0 84 9 1196
2018 11 to 20 years in current department or agency 47 38 7 5 2 0 0 85 7 1233
2018 More than 20 years in current department or agency 50 34 7 4 3 1 0 85 8 366
2017 Less than 3 years in current department or agency 56 30 7 6 1 1 0 86 7 823
2017 3 to 10 years in current department or agency 42 42 6 7 3 0 0 84 10 1667
2017 11 to 20 years in current department or agency 44 42 7 5 3 0 0 86 8 1288
2017 More than 20 years in current department or agency 51 35 6 5 2 0 0 87 7 464
2014 Less than 3 years in current department or agency 54 33 7 4 2 0 0 87 6 451
2014 3 to 10 years in current department or agency 42 43 7 6 2 0 0 85 8 2016
2014 11 to 20 years in current department or agency 46 39 7 5 2 0 0 85 8 1074
2014 More than 20 years in current department or agency 53 34 6 5 2 0 0 87 7 489

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 40 10 4 2 1 0 84 6 765
2018 3 to 10 years in current department or agency 40 41 11 5 2 1 0 82 7 1198
2018 11 to 20 years in current department or agency 40 43 10 4 2 1 0 83 7 1235
2018 More than 20 years in current department or agency 42 37 12 5 2 2 0 81 7 368

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 32 13 6 2 6 0 78 8 764
2018 3 to 10 years in current department or agency 31 40 17 6 4 3 0 73 10 1198
2018 11 to 20 years in current department or agency 29 44 15 6 3 3 0 75 9 1235
2018 More than 20 years in current department or agency 34 42 15 4 2 3 0 78 6 367
2017 Less than 3 years in current department or agency 43 33 10 3 2 7 1 83 6 821
2017 3 to 10 years in current department or agency 28 39 19 6 4 4 0 70 11 1667
2017 11 to 20 years in current department or agency 27 44 17 5 3 3 1 74 9 1293
2017 More than 20 years in current department or agency 32 40 18 4 2 4 1 75 6 466
2014 Less than 3 years in current department or agency 50 28 9 5 1 7 0 84 7 450
2014 3 to 10 years in current department or agency 36 38 14 4 2 5 0 78 7 2016
2014 11 to 20 years in current department or agency 34 42 14 4 2 4 0 79 6 1076
2014 More than 20 years in current department or agency 36 42 14 3 2 4 0 81 5 487

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 35 10 5 2 3 0 82 7 759
2018 3 to 10 years in current department or agency 28 42 14 10 5 1 0 71 15 1197
2018 11 to 20 years in current department or agency 27 43 17 9 3 1 0 70 12 1232
2018 More than 20 years in current department or agency 31 42 19 5 2 1 0 74 7 366
2017 Less than 3 years in current department or agency 43 39 8 5 2 2 0 85 7 823
2017 3 to 10 years in current department or agency 28 44 14 9 4 2 0 73 13 1667
2017 11 to 20 years in current department or agency 24 47 14 10 3 1 0 72 14 1292
2017 More than 20 years in current department or agency 28 45 18 7 2 1 0 73 9 465
2014 Less than 3 years in current department or agency 47 34 10 5 1 2 0 83 7 451
2014 3 to 10 years in current department or agency 33 40 15 7 3 2 0 75 10 2017
2014 11 to 20 years in current department or agency 27 45 15 8 3 2 0 74 11 1076
2014 More than 20 years in current department or agency 32 47 11 6 2 2 0 80 9 488

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 31 8 4 2 0 0 86 6 761
2018 3 to 10 years in current department or agency 31 42 15 9 4 0 0 73 12 1195
2018 11 to 20 years in current department or agency 30 42 16 8 4 0 0 72 12 1233
2018 More than 20 years in current department or agency 34 40 14 7 5 0 0 74 12 368
2017 Less than 3 years in current department or agency 53 34 7 4 2 0 0 87 6 822
2017 3 to 10 years in current department or agency 32 43 12 8 5 0 0 75 13 1666
2017 11 to 20 years in current department or agency 27 47 13 8 4 0 0 74 13 1293
2017 More than 20 years in current department or agency 33 40 16 6 4 0 0 74 10 466
2014 Less than 3 years in current department or agency 51 32 9 5 3 0 0 83 8 450
2014 3 to 10 years in current department or agency 32 43 13 8 4 0 0 75 12 2018
2014 11 to 20 years in current department or agency 27 43 16 9 5 0 0 70 14 1075
2014 More than 20 years in current department or agency 31 42 15 7 4 0 0 73 11 488

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 30 18 8 5 9 6 63 16 767
2018 3 to 10 years in current department or agency 21 34 18 11 8 5 3 59 21 1198
2018 11 to 20 years in current department or agency 21 36 19 9 7 5 3 62 17 1235
2018 More than 20 years in current department or agency 27 39 16 6 6 2 3 70 13 367
2017 Less than 3 years in current department or agency 29 27 11 9 4 8 11 70 16 823
2017 3 to 10 years in current department or agency 22 33 15 11 9 5 4 61 22 1668
2017 11 to 20 years in current department or agency 23 37 14 11 7 4 5 65 19 1297
2017 More than 20 years in current department or agency 27 36 17 6 5 4 4 69 12 466
2014 Less than 3 years in current department or agency 36 25 12 8 4 7 9 72 14 451
2014 3 to 10 years in current department or agency 28 31 15 10 7 5 5 66 18 2018
2014 11 to 20 years in current department or agency 29 35 14 8 6 5 3 69 15 1075
2014 More than 20 years in current department or agency 40 30 14 7 4 2 3 74 12 489

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 35 14 13 5 3 2 66 19 764
2018 3 to 10 years in current department or agency 28 39 14 11 4 2 1 70 15 1206
2018 11 to 20 years in current department or agency 34 42 10 7 5 2 1 77 12 1231
2018 More than 20 years in current department or agency 43 38 8 6 4 1 0 82 10 364
2017 Less than 3 years in current department or agency 32 29 12 13 5 7 1 67 20 820
2017 3 to 10 years in current department or agency 29 40 11 11 6 3 1 72 17 1667
2017 11 to 20 years in current department or agency 36 40 10 7 4 2 1 78 11 1295
2017 More than 20 years in current department or agency 44 38 7 5 3 1 1 84 9 465
2014 Less than 3 years in current department or agency 32 31 13 11 6 5 2 68 19 451
2014 3 to 10 years in current department or agency 34 37 12 9 4 3 1 74 14 2017
2014 11 to 20 years in current department or agency 38 39 10 7 3 2 1 79 10 1076
2014 More than 20 years in current department or agency 47 34 8 5 3 2 1 83 8 489

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 38 19 7 2 3 0 70 10 763
2018 3 to 10 years in current department or agency 20 42 22 9 5 1 0 63 14 1202
2018 11 to 20 years in current department or agency 24 43 19 9 4 1 0 68 13 1226
2018 More than 20 years in current department or agency 31 37 18 8 5 1 0 68 14 364

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 23 17 11 9 16 4 52 26 766
2018 3 to 10 years in current department or agency 11 19 21 19 20 10 1 33 43 1205
2018 11 to 20 years in current department or agency 11 21 20 21 18 7 1 36 42 1228
2018 More than 20 years in current department or agency 17 23 18 16 16 6 4 44 35 363
2017 Less than 3 years in current department or agency 18 18 16 12 10 21 6 49 29 819
2017 3 to 10 years in current department or agency 10 19 18 18 21 10 4 33 46 1665
2017 11 to 20 years in current department or agency 11 22 18 17 19 9 4 37 42 1293
2017 More than 20 years in current department or agency 14 25 16 13 15 10 6 46 34 464
2014 Less than 3 years in current department or agency 14 20 14 15 12 19 6 45 36 451
2014 3 to 10 years in current department or agency 10 19 20 19 19 11 2 33 44 2018
2014 11 to 20 years in current department or agency 10 22 19 20 17 9 3 36 42 1076
2014 More than 20 years in current department or agency 17 23 17 20 13 6 4 45 36 487

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 11 89 768
2018 3 to 10 years in current department or agency 13 87 1206
2018 11 to 20 years in current department or agency 14 86 1239
2018 More than 20 years in current department or agency 14 86 366

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 84
2018 3 to 10 years in current department or agency 48 161
2018 11 to 20 years in current department or agency 32 169
2018 More than 20 years in current department or agency 29 51

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 52 84
2018 3 to 10 years in current department or agency 71 161
2018 11 to 20 years in current department or agency 72 169
2018 More than 20 years in current department or agency 76 52

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 161
2018 11 to 20 years in current department or agency 10 169

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 84
2018 11 to 20 years in current department or agency 0 169

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 84
2018 3 to 10 years in current department or agency 3 161

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 161
2018 11 to 20 years in current department or agency 5 169

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 3 161
2018 11 to 20 years in current department or agency 3 169

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 84
2018 3 to 10 years in current department or agency 35 161
2018 11 to 20 years in current department or agency 45 168
2018 More than 20 years in current department or agency 45 51

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 84
2018 3 to 10 years in current department or agency 39 161
2018 11 to 20 years in current department or agency 50 168
2018 More than 20 years in current department or agency 43 50

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 37 84
2018 3 to 10 years in current department or agency 45 161
2018 11 to 20 years in current department or agency 51 168
2018 More than 20 years in current department or agency 45 51

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 84
2018 3 to 10 years in current department or agency 43 161
2018 11 to 20 years in current department or agency 45 168
2018 More than 20 years in current department or agency 59 51

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 84
2018 3 to 10 years in current department or agency 36 161
2018 11 to 20 years in current department or agency 39 168
2018 More than 20 years in current department or agency 39 51

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 46 84
2018 3 to 10 years in current department or agency 53 161
2018 11 to 20 years in current department or agency 56 168
2018 More than 20 years in current department or agency 55 51

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 84
2018 3 to 10 years in current department or agency 26 161
2018 11 to 20 years in current department or agency 39 168
2018 More than 20 years in current department or agency 37 50

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 84
2018 11 to 20 years in current department or agency 3 168

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 14 161
2018 11 to 20 years in current department or agency 5 168

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 161
2018 11 to 20 years in current department or agency 19 168

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 84
2018 3 to 10 years in current department or agency 46 161
2018 11 to 20 years in current department or agency 55 168
2018 More than 20 years in current department or agency 58 51

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 84
2018 3 to 10 years in current department or agency 28 161
2018 11 to 20 years in current department or agency 34 168
2018 More than 20 years in current department or agency 35 51

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 84
2018 3 to 10 years in current department or agency 11 161
2018 11 to 20 years in current department or agency 13 168
2018 More than 20 years in current department or agency 14 50

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 57 84
2018 3 to 10 years in current department or agency 58 161
2018 11 to 20 years in current department or agency 54 169
2018 More than 20 years in current department or agency 50 52

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 84
2018 3 to 10 years in current department or agency 31 161
2018 11 to 20 years in current department or agency 36 169
2018 More than 20 years in current department or agency 34 51

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 84
2018 3 to 10 years in current department or agency 12 161
2018 11 to 20 years in current department or agency 18 169
2018 More than 20 years in current department or agency 26 52

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 84
2018 3 to 10 years in current department or agency 12 161
2018 11 to 20 years in current department or agency 11 169
2018 More than 20 years in current department or agency 20 51

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 84
2018 3 to 10 years in current department or agency 13 161
2018 11 to 20 years in current department or agency 8 169
2018 More than 20 years in current department or agency 12 51

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 84
2018 3 to 10 years in current department or agency 6 161
2018 11 to 20 years in current department or agency 5 169
2018 More than 20 years in current department or agency 11 52

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 84
2018 3 to 10 years in current department or agency 15 161
2018 11 to 20 years in current department or agency 15 169
2018 More than 20 years in current department or agency 9 51

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 84
2018 3 to 10 years in current department or agency 14 161
2018 11 to 20 years in current department or agency 14 169
2018 More than 20 years in current department or agency 20 51

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 84
2018 3 to 10 years in current department or agency 23 161
2018 11 to 20 years in current department or agency 24 169
2018 More than 20 years in current department or agency 17 51

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 84
2018 3 to 10 years in current department or agency 11 152
2018 11 to 20 years in current department or agency 6 159
2018 More than 20 years in current department or agency 12 46

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 84
2018 3 to 10 years in current department or agency 21 152
2018 11 to 20 years in current department or agency 13 159
2018 More than 20 years in current department or agency 18 46

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 84
2018 3 to 10 years in current department or agency 10 152
2018 11 to 20 years in current department or agency 7 159
2018 More than 20 years in current department or agency 11 46

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 84
2018 3 to 10 years in current department or agency 8 152
2018 11 to 20 years in current department or agency 4 159
2018 More than 20 years in current department or agency 13 46

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 84
2018 3 to 10 years in current department or agency 10 152
2018 11 to 20 years in current department or agency 7 159
2018 More than 20 years in current department or agency 11 46

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 84
2018 3 to 10 years in current department or agency 16 152
2018 11 to 20 years in current department or agency 12 159
2018 More than 20 years in current department or agency 13 46

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 15 152
2018 11 to 20 years in current department or agency 11 159

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 15 152
2018 11 to 20 years in current department or agency 6 159

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 152
2018 11 to 20 years in current department or agency 14 159

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 84
2018 3 to 10 years in current department or agency 32 152
2018 11 to 20 years in current department or agency 33 159
2018 More than 20 years in current department or agency 35 46

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 84
2018 3 to 10 years in current department or agency 13 152
2018 11 to 20 years in current department or agency 9 159
2018 More than 20 years in current department or agency 16 46

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 52 84
2018 3 to 10 years in current department or agency 47 152
2018 11 to 20 years in current department or agency 53 159
2018 More than 20 years in current department or agency 44 46

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 4 159

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 54 84
2018 3 to 10 years in current department or agency 51 152
2018 11 to 20 years in current department or agency 58 159
2018 More than 20 years in current department or agency 54 46

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 84
2018 11 to 20 years in current department or agency 3 159

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 152
2018 11 to 20 years in current department or agency 13 159

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 14 14 17 4 4 37 10 53 15 767
2018 3 to 10 years in current department or agency 10 15 23 11 9 27 5 36 30 1207
2018 11 to 20 years in current department or agency 8 19 22 11 10 25 5 39 30 1230
2018 More than 20 years in current department or agency 14 25 22 9 9 18 2 49 23 366
2017 Less than 3 years in current department or agency 12 12 12 5 2 41 16 55 16 820
2017 3 to 10 years in current department or agency 9 15 19 9 10 29 9 38 31 1669
2017 11 to 20 years in current department or agency 8 18 22 10 11 24 8 38 30 1296
2017 More than 20 years in current department or agency 15 23 20 8 8 19 7 51 22 465
2014 Less than 3 years in current department or agency 11 12 15 5 4 37 16 48 20 450
2014 3 to 10 years in current department or agency 8 14 21 8 8 33 9 38 27 2017
2014 11 to 20 years in current department or agency 8 19 22 8 9 28 6 41 25 1076
2014 More than 20 years in current department or agency 16 23 24 9 6 19 4 50 19 489

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 26 19 6 4 20 3 63 13 766
2018 3 to 10 years in current department or agency 16 29 24 11 8 12 1 51 21 1208
2018 11 to 20 years in current department or agency 16 31 24 11 8 10 0 52 21 1235
2018 More than 20 years in current department or agency 24 31 21 9 7 8 0 60 17 363
2017 Less than 3 years in current department or agency 22 24 16 5 2 27 4 67 10 824
2017 3 to 10 years in current department or agency 15 27 21 10 8 16 3 52 22 1669
2017 11 to 20 years in current department or agency 14 31 23 11 8 12 2 52 21 1291
2017 More than 20 years in current department or agency 23 34 21 8 4 7 1 63 14 465
2014 Less than 3 years in current department or agency 18 22 17 5 4 29 5 61 13 451
2014 3 to 10 years in current department or agency 14 27 23 8 6 20 2 51 19 2015
2014 11 to 20 years in current department or agency 15 28 25 10 7 14 2 51 20 1075
2014 More than 20 years in current department or agency 21 34 24 8 4 9 0 61 13 488

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 6 94 765
2018 3 to 10 years in current department or agency 10 90 1205
2018 11 to 20 years in current department or agency 10 90 1237
2018 More than 20 years in current department or agency 10 90 363

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 47
2018 3 to 10 years in current department or agency 37 122
2018 11 to 20 years in current department or agency 28 122
2018 More than 20 years in current department or agency 12 38

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 63 47
2018 3 to 10 years in current department or agency 83 122
2018 11 to 20 years in current department or agency 82 122
2018 More than 20 years in current department or agency 83 38

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 4 122

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 47
2018 11 to 20 years in current department or agency 0 122

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 47
2018 3 to 10 years in current department or agency 5 122
2018 11 to 20 years in current department or agency 6 122
2018 More than 20 years in current department or agency 0 38

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 122
2018 11 to 20 years in current department or agency 7 122

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 122
2018 11 to 20 years in current department or agency 13 122

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 21 121
2018 11 to 20 years in current department or agency 20 121

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 18 121
2018 11 to 20 years in current department or agency 25 121

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 121
2018 11 to 20 years in current department or agency 8 121

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 47
2018 3 to 10 years in current department or agency 5 121
2018 11 to 20 years in current department or agency 6 121
2018 More than 20 years in current department or agency 0 36

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 47
2018 3 to 10 years in current department or agency 32 121
2018 11 to 20 years in current department or agency 27 121
2018 More than 20 years in current department or agency 43 36

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 38 47
2018 3 to 10 years in current department or agency 39 121
2018 11 to 20 years in current department or agency 41 121
2018 More than 20 years in current department or agency 34 36

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 47
2018 3 to 10 years in current department or agency 4 121

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 121
2018 11 to 20 years in current department or agency 15 121

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 20 121
2018 11 to 20 years in current department or agency 18 121

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 47
2018 11 to 20 years in current department or agency 0 121

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 121
2018 11 to 20 years in current department or agency 10 121

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 47
2018 3 to 10 years in current department or agency 0 121
2018 11 to 20 years in current department or agency 0 121
2018 More than 20 years in current department or agency 0 36

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 47
2018 3 to 10 years in current department or agency 18 121
2018 11 to 20 years in current department or agency 20 121
2018 More than 20 years in current department or agency 19 36

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 47
2018 3 to 10 years in current department or agency 25 122
2018 11 to 20 years in current department or agency 30 121
2018 More than 20 years in current department or agency 37 38

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 122
2018 11 to 20 years in current department or agency 17 121

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 122
2018 11 to 20 years in current department or agency 14 121

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 122
2018 11 to 20 years in current department or agency 15 121

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 122
2018 11 to 20 years in current department or agency 7 121

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 47
2018 11 to 20 years in current department or agency 5 121

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 47
2018 3 to 10 years in current department or agency 8 122
2018 11 to 20 years in current department or agency 4 121
2018 More than 20 years in current department or agency 0 38

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 122
2018 11 to 20 years in current department or agency 5 121

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 59 47
2018 3 to 10 years in current department or agency 57 122
2018 11 to 20 years in current department or agency 50 121
2018 More than 20 years in current department or agency 37 38

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 33

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 46
2018 3 to 10 years in current department or agency 16 118
2018 11 to 20 years in current department or agency 10 114
2018 More than 20 years in current department or agency 0 33

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 46
2018 More than 20 years in current department or agency 0 33

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 33

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 118
2018 11 to 20 years in current department or agency 5 114

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 17 118
2018 11 to 20 years in current department or agency 9 114

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 118
2018 11 to 20 years in current department or agency 6 114

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 46
2018 3 to 10 years in current department or agency 35 118
2018 11 to 20 years in current department or agency 29 114
2018 More than 20 years in current department or agency 32 33

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 14 118
2018 11 to 20 years in current department or agency 12 114

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 46
2018 3 to 10 years in current department or agency 53 118
2018 11 to 20 years in current department or agency 43 114
2018 More than 20 years in current department or agency 58 33

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 46

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 66 46
2018 3 to 10 years in current department or agency 71 118
2018 11 to 20 years in current department or agency 60 114
2018 More than 20 years in current department or agency 63 33

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 13 118
2018 11 to 20 years in current department or agency 16 114

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 14 18 2 2 40 8 57 8 763
2018 3 to 10 years in current department or agency 10 16 25 6 6 32 5 41 20 1203
2018 11 to 20 years in current department or agency 9 20 26 6 5 30 4 44 17 1233
2018 More than 20 years in current department or agency 16 24 24 6 5 24 2 53 14 366
2017 Less than 3 years in current department or agency 13 12 12 2 1 46 12 60 9 822
2017 3 to 10 years in current department or agency 10 15 21 4 4 37 7 46 16 1669
2017 11 to 20 years in current department or agency 9 18 22 5 5 35 6 46 17 1296
2017 More than 20 years in current department or agency 14 24 23 4 4 24 7 55 11 464
2014 Less than 3 years in current department or agency 12 12 15 2 1 47 12 57 8 451
2014 3 to 10 years in current department or agency 10 14 20 4 4 41 8 45 15 2017
2014 11 to 20 years in current department or agency 10 19 22 5 3 37 5 50 12 1075
2014 More than 20 years in current department or agency 16 22 27 3 3 25 4 53 9 489

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 26 19 4 2 21 3 67 8 762
2018 3 to 10 years in current department or agency 17 31 24 7 6 15 1 56 15 1203
2018 11 to 20 years in current department or agency 17 34 23 6 5 13 1 60 14 1236
2018 More than 20 years in current department or agency 25 32 23 6 4 9 1 63 11 364
2017 Less than 3 years in current department or agency 26 25 13 3 1 26 5 75 7 823
2017 3 to 10 years in current department or agency 17 31 20 5 5 19 2 62 12 1666
2017 11 to 20 years in current department or agency 17 36 20 6 4 16 2 64 12 1294
2017 More than 20 years in current department or agency 27 32 21 4 4 10 1 67 9 464
2014 Less than 3 years in current department or agency 22 23 16 3 2 30 4 69 7 450
2014 3 to 10 years in current department or agency 17 28 20 5 3 25 2 62 11 2015
2014 11 to 20 years in current department or agency 18 31 23 5 2 19 1 61 10 1075
2014 More than 20 years in current department or agency 25 34 22 3 4 12 1 67 8 486
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 21 8 4 4 1 0 84 8 762
2018 3 to 10 years in current department or agency 50 30 8 5 5 1 0 81 10 1194
2018 11 to 20 years in current department or agency 48 28 11 6 6 1 0 77 12 1224
2018 More than 20 years in current department or agency 44 30 13 5 6 2 0 76 11 360
2017 Less than 3 years in current department or agency 59 23 8 3 3 3 1 85 6 823
2017 3 to 10 years in current department or agency 51 26 11 5 5 2 0 79 10 1669
2017 11 to 20 years in current department or agency 49 29 10 4 5 1 0 80 10 1296
2017 More than 20 years in current department or agency 43 34 12 4 5 2 0 78 9 465

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 33 23 11 6 7 0 57 18 767
2018 3 to 10 years in current department or agency 16 43 19 14 6 2 0 60 20 1205
2018 11 to 20 years in current department or agency 18 42 21 11 5 2 0 62 17 1230
2018 More than 20 years in current department or agency 23 46 17 7 3 4 0 72 11 362
2017 Less than 3 years in current department or agency 14 33 18 11 8 14 1 56 23 824
2017 3 to 10 years in current department or agency 12 38 19 14 10 6 0 54 26 1667
2017 11 to 20 years in current department or agency 14 37 21 14 8 5 0 54 23 1294
2017 More than 20 years in current department or agency 21 42 17 10 6 5 0 66 16 463

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 36 21 13 7 4 0 58 20 770
2018 3 to 10 years in current department or agency 13 31 23 19 13 1 0 45 32 1204
2018 11 to 20 years in current department or agency 13 32 22 21 11 1 0 45 33 1233
2018 More than 20 years in current department or agency 16 40 19 14 9 2 0 57 23 367
2017 Less than 3 years in current department or agency 17 36 20 15 6 5 0 57 22 824
2017 3 to 10 years in current department or agency 9 34 21 20 13 2 0 44 34 1667
2017 11 to 20 years in current department or agency 9 33 22 22 12 2 0 43 35 1292
2017 More than 20 years in current department or agency 12 40 22 17 7 2 0 54 24 466

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 22 25 14 17 0 1 44 31 767
2018 3 to 10 years in current department or agency 14 22 24 17 22 0 1 36 40 1209
2018 11 to 20 years in current department or agency 19 25 25 14 15 0 1 45 29 1233
2018 More than 20 years in current department or agency 26 26 20 10 14 0 2 54 25 364
2017 Less than 3 years in current department or agency 15 20 18 17 27 0 3 36 45 819
2017 3 to 10 years in current department or agency 15 21 21 16 24 0 2 37 41 1666
2017 11 to 20 years in current department or agency 19 24 22 15 18 0 3 44 33 1294
2017 More than 20 years in current department or agency 25 28 24 12 9 0 3 54 22 463

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 26 28 18 8 0 0 46 26 766
2018 3 to 10 years in current department or agency 8 22 32 22 17 0 0 30 39 1205
2018 11 to 20 years in current department or agency 8 22 29 24 17 0 0 30 41 1232
2018 More than 20 years in current department or agency 11 22 29 22 16 0 1 33 38 363
2017 Less than 3 years in current department or agency 18 29 29 14 8 0 1 48 23 822
2017 3 to 10 years in current department or agency 11 21 31 21 15 0 1 32 37 1669
2017 11 to 20 years in current department or agency 8 19 30 24 19 0 1 27 43 1291
2017 More than 20 years in current department or agency 11 25 29 19 15 0 0 36 34 464

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 29 24 15 7 0 1 54 22 765
2018 3 to 10 years in current department or agency 10 26 31 20 13 0 1 36 33 1201
2018 11 to 20 years in current department or agency 8 25 29 23 13 0 1 34 36 1227
2018 More than 20 years in current department or agency 10 21 33 21 13 0 2 32 35 362
2017 Less than 3 years in current department or agency 24 30 24 14 6 0 2 55 21 817
2017 3 to 10 years in current department or agency 12 27 27 19 13 0 1 40 32 1670
2017 11 to 20 years in current department or agency 9 24 28 23 15 0 1 33 39 1293
2017 More than 20 years in current department or agency 13 24 28 22 13 0 0 37 35 465

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 25 21 16 13 1 2 49 30 763
2018 3 to 10 years in current department or agency 10 22 27 21 18 0 1 33 40 1204
2018 11 to 20 years in current department or agency 10 21 29 21 18 1 1 31 40 1230
2018 More than 20 years in current department or agency 11 23 29 18 18 1 1 34 37 362
2017 Less than 3 years in current department or agency 23 25 22 16 12 1 2 49 29 820
2017 3 to 10 years in current department or agency 11 21 24 21 19 1 2 33 42 1665
2017 11 to 20 years in current department or agency 8 21 26 23 21 0 1 29 44 1291
2017 More than 20 years in current department or agency 11 23 25 22 16 0 2 35 39 466

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 23 15 9 6 1 4 69 15 760
2018 3 to 10 years in current department or agency 25 30 21 12 9 0 2 57 22 1201
2018 11 to 20 years in current department or agency 24 25 24 14 10 0 3 50 25 1223
2018 More than 20 years in current department or agency 23 27 22 16 9 0 3 51 26 363
2017 Less than 3 years in current department or agency 39 25 15 8 5 1 7 70 14 819
2017 3 to 10 years in current department or agency 26 29 21 11 8 1 5 58 20 1665
2017 11 to 20 years in current department or agency 21 25 22 16 12 0 4 48 29 1289
2017 More than 20 years in current department or agency 24 26 20 15 10 0 5 53 26 465

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 27 20 9 9 0 1 61 18 768
2018 3 to 10 years in current department or agency 17 26 28 15 14 0 0 43 29 1205
2018 11 to 20 years in current department or agency 16 23 25 18 16 0 1 40 34 1231
2018 More than 20 years in current department or agency 17 23 27 19 12 0 1 41 31 365
2017 Less than 3 years in current department or agency 29 32 21 9 8 0 1 61 18 820
2017 3 to 10 years in current department or agency 19 26 26 17 12 0 1 45 29 1664
2017 11 to 20 years in current department or agency 14 24 27 19 14 0 1 39 34 1294
2017 More than 20 years in current department or agency 21 31 24 14 8 0 2 53 23 464

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 37 21 9 4 1 2 65 13 763
2018 3 to 10 years in current department or agency 17 34 28 14 6 0 1 52 20 1203
2018 11 to 20 years in current department or agency 17 34 28 12 8 1 1 52 20 1233
2018 More than 20 years in current department or agency 17 37 27 14 5 0 1 54 18 362
2017 Less than 3 years in current department or agency 31 33 19 9 5 1 2 66 15 819
2017 3 to 10 years in current department or agency 19 32 25 14 8 1 1 52 22 1662
2017 11 to 20 years in current department or agency 18 32 27 14 7 1 1 51 21 1294
2017 More than 20 years in current department or agency 23 31 25 12 6 2 1 55 18 465

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 32 24 11 5 1 1 58 17 760
2018 3 to 10 years in current department or agency 15 33 29 16 7 0 0 48 22 1203
2018 11 to 20 years in current department or agency 13 34 26 17 9 1 1 47 27 1232
2018 More than 20 years in current department or agency 15 29 28 16 9 1 1 45 26 363
2017 Less than 3 years in current department or agency 27 33 23 9 5 1 2 62 15 820
2017 3 to 10 years in current department or agency 17 31 29 14 8 0 1 48 23 1661
2017 11 to 20 years in current department or agency 11 33 27 17 10 0 1 45 28 1293
2017 More than 20 years in current department or agency 15 33 26 18 8 0 1 48 26 465

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 33 25 11 6 0 1 57 18 762
2018 3 to 10 years in current department or agency 18 31 27 16 7 0 0 50 23 1200
2018 11 to 20 years in current department or agency 18 34 24 14 9 1 1 53 23 1233
2018 More than 20 years in current department or agency 20 37 20 15 7 1 0 57 22 363
2017 Less than 3 years in current department or agency 26 31 22 12 6 1 1 59 19 819
2017 3 to 10 years in current department or agency 20 32 25 14 8 0 1 53 22 1663
2017 11 to 20 years in current department or agency 18 34 23 15 9 0 1 53 24 1290
2017 More than 20 years in current department or agency 23 33 24 14 5 0 1 57 19 465

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 32 21 10 4 0 1 64 14 761
2018 3 to 10 years in current department or agency 21 30 27 14 7 0 1 52 22 1199
2018 11 to 20 years in current department or agency 17 27 30 15 10 0 1 45 25 1225
2018 More than 20 years in current department or agency 16 30 25 18 10 1 1 47 28 362
2017 Less than 3 years in current department or agency 31 32 20 9 5 1 2 65 14 817
2017 3 to 10 years in current department or agency 24 30 24 13 7 0 2 55 20 1659
2017 11 to 20 years in current department or agency 17 29 27 17 9 0 1 47 26 1289
2017 More than 20 years in current department or agency 19 30 27 16 7 0 1 50 23 461

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 25 14 5 3 0 3 77 9 757
2018 3 to 10 years in current department or agency 41 27 17 8 5 0 1 70 13 1196
2018 11 to 20 years in current department or agency 42 28 16 8 5 0 2 71 13 1228
2018 More than 20 years in current department or agency 41 31 16 7 4 0 1 73 11 362
2017 Less than 3 years in current department or agency 57 20 12 6 3 0 2 78 9 822
2017 3 to 10 years in current department or agency 45 26 15 7 5 0 2 73 12 1667
2017 11 to 20 years in current department or agency 48 24 17 6 3 0 1 73 10 1291
2017 More than 20 years in current department or agency 50 29 10 6 4 0 2 80 10 464

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 14 7 2 2 1 6 89 4 758
2018 3 to 10 years in current department or agency 61 19 8 3 2 1 6 86 6 1203
2018 11 to 20 years in current department or agency 65 17 7 2 2 1 6 88 5 1228
2018 More than 20 years in current department or agency 62 18 7 3 2 2 7 87 5 360

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 72 12 5 3 3 1 5 89 6 764
2018 3 to 10 years in current department or agency 60 18 9 4 5 1 4 82 9 1200
2018 11 to 20 years in current department or agency 66 14 7 4 5 1 4 83 9 1224
2018 More than 20 years in current department or agency 63 14 7 4 6 1 5 82 10 358
2017 Less than 3 years in current department or agency 77 9 5 3 2 1 4 90 5 823
2017 3 to 10 years in current department or agency 67 14 6 5 4 1 3 84 9 1667
2017 11 to 20 years in current department or agency 68 14 5 5 3 1 4 86 8 1289
2017 More than 20 years in current department or agency 74 11 6 3 3 0 3 88 6 465

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 26 9 4 2 0 2 85 6 765
2018 3 to 10 years in current department or agency 49 28 14 5 3 0 1 78 9 1201
2018 11 to 20 years in current department or agency 53 28 12 4 2 0 1 82 6 1227
2018 More than 20 years in current department or agency 52 30 10 2 3 1 1 84 6 363
2017 Less than 3 years in current department or agency 61 22 9 3 2 0 3 85 6 819
2017 3 to 10 years in current department or agency 54 26 10 4 3 0 2 82 7 1668
2017 11 to 20 years in current department or agency 52 31 8 4 2 0 2 85 7 1293
2017 More than 20 years in current department or agency 62 21 10 4 1 0 2 85 5 464

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 19 9 6 4 0 2 80 11 763
2018 3 to 10 years in current department or agency 47 23 15 9 6 0 1 70 15 1197
2018 11 to 20 years in current department or agency 47 25 13 8 6 0 1 73 14 1223
2018 More than 20 years in current department or agency 46 24 14 7 7 0 2 72 14 361
2017 Less than 3 years in current department or agency 65 16 7 5 3 0 3 85 8 820
2017 3 to 10 years in current department or agency 52 21 12 7 6 0 2 74 13 1666
2017 11 to 20 years in current department or agency 54 22 10 6 5 1 2 78 12 1291
2017 More than 20 years in current department or agency 61 20 8 6 3 0 2 83 9 463

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 7 3 2 1 0 30 91 4 765
2018 3 to 10 years in current department or agency 48 14 8 3 2 0 25 83 6 1189
2018 11 to 20 years in current department or agency 43 22 11 3 2 0 19 81 6 1219
2018 More than 20 years in current department or agency 43 26 8 5 2 1 16 82 9 359
2017 Less than 3 years in current department or agency 60 8 4 1 1 0 25 91 3 822
2017 3 to 10 years in current department or agency 51 15 5 3 1 0 24 88 5 1664
2017 11 to 20 years in current department or agency 48 20 9 3 2 1 18 83 6 1285
2017 More than 20 years in current department or agency 49 24 9 3 1 0 14 85 4 464

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 70 14 6 2 1 0 6 90 3 765
2018 3 to 10 years in current department or agency 59 22 10 1 1 0 6 87 3 1192
2018 11 to 20 years in current department or agency 64 22 7 1 1 0 5 91 2 1221
2018 More than 20 years in current department or agency 64 23 5 2 0 0 5 92 2 362
2017 Less than 3 years in current department or agency 72 13 6 1 0 1 7 92 2 822
2017 3 to 10 years in current department or agency 64 20 6 2 1 0 7 91 3 1661
2017 11 to 20 years in current department or agency 65 22 6 2 1 1 4 91 2 1283
2017 More than 20 years in current department or agency 66 21 6 2 0 0 4 92 2 458

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 14 10 9 13 0 4 66 23 766
2018 3 to 10 years in current department or agency 69 11 6 4 6 0 4 84 10 1197
2018 11 to 20 years in current department or agency 77 11 4 2 1 0 4 93 3 1228
2018 More than 20 years in current department or agency 82 9 1 1 1 1 5 97 2 363
2017 Less than 3 years in current department or agency 48 12 10 12 14 0 4 62 28 824
2017 3 to 10 years in current department or agency 69 13 5 3 4 1 5 87 8 1668
2017 11 to 20 years in current department or agency 77 11 3 1 1 0 5 94 3 1291
2017 More than 20 years in current department or agency 81 8 3 1 0 0 7 95 1 465

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 26 12 3 3 0 4 82 6 765
2018 3 to 10 years in current department or agency 48 28 14 4 2 0 3 79 7 1199
2018 11 to 20 years in current department or agency 52 28 11 5 2 0 2 82 7 1228
2018 More than 20 years in current department or agency 58 24 10 3 2 0 3 84 5 363
2017 Less than 3 years in current department or agency 54 25 10 5 1 0 5 83 6 822
2017 3 to 10 years in current department or agency 53 26 13 3 2 0 3 81 5 1663
2017 11 to 20 years in current department or agency 55 25 13 3 2 0 2 82 5 1287
2017 More than 20 years in current department or agency 56 26 8 2 1 0 5 87 4 463

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 14 36 34 12 3 0 0 50 16 767
2018 3 to 10 years in current department or agency 7 26 41 20 6 0 0 33 26 1210
2018 11 to 20 years in current department or agency 7 25 42 20 7 0 0 32 27 1242
2018 More than 20 years in current department or agency 7 27 41 21 4 0 0 34 25 366
2017 Less than 3 years in current department or agency 12 31 38 13 5 0 0 43 18 823
2017 3 to 10 years in current department or agency 7 23 44 18 8 0 0 30 26 1670
2017 11 to 20 years in current department or agency 6 22 45 19 8 0 0 27 28 1295
2017 More than 20 years in current department or agency 8 26 41 18 6 0 0 35 24 466

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 18 39 23 11 0 0 34 26 760
2018 3 to 10 years in current department or agency 11 24 39 21 5 0 0 26 35 1197
2018 11 to 20 years in current department or agency 11 24 41 18 6 0 0 24 35 1222
2018 More than 20 years in current department or agency 10 24 41 18 7 0 0 25 33 362
2017 Less than 3 years in current department or agency 7 15 38 27 14 0 1 41 21 822
2017 3 to 10 years in current department or agency 9 22 43 19 7 0 0 27 31 1666
2017 11 to 20 years in current department or agency 10 23 41 18 7 0 1 25 34 1294
2017 More than 20 years in current department or agency 7 23 43 20 7 0 1 27 29 460
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 22 21 12 14 2 1 30 70 767
2018 3 to 10 years in current department or agency 16 25 24 16 17 2 0 16 84 1200
2018 11 to 20 years in current department or agency 26 28 21 11 12 2 1 26 74 1220
2018 More than 20 years in current department or agency 33 28 17 10 7 4 2 35 65 356
2017 Less than 3 years in current department or agency 20 18 20 16 21 4 3 21 79 823
2017 3 to 10 years in current department or agency 18 22 21 16 18 4 0 19 81 1668
2017 11 to 20 years in current department or agency 24 26 22 10 13 4 1 25 75 1295
2017 More than 20 years in current department or agency 33 25 20 10 6 4 1 35 65 466

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 532
2018 3 to 10 years in current department or agency 27 980
2018 11 to 20 years in current department or agency 17 870
2018 More than 20 years in current department or agency 11 222
2017 Less than 3 years in current department or agency 37 615
2017 3 to 10 years in current department or agency 26 1296
2017 11 to 20 years in current department or agency 15 928
2017 More than 20 years in current department or agency 9 284

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 532
2018 3 to 10 years in current department or agency 41 980
2018 11 to 20 years in current department or agency 31 870
2018 More than 20 years in current department or agency 28 222
2017 Less than 3 years in current department or agency 49 615
2017 3 to 10 years in current department or agency 37 1296
2017 11 to 20 years in current department or agency 31 928
2017 More than 20 years in current department or agency 18 284

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 532
2018 3 to 10 years in current department or agency 19 980
2018 11 to 20 years in current department or agency 15 870
2018 More than 20 years in current department or agency 10 222
2017 Less than 3 years in current department or agency 22 615
2017 3 to 10 years in current department or agency 17 1296
2017 11 to 20 years in current department or agency 12 928
2017 More than 20 years in current department or agency 7 284

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 532
2018 3 to 10 years in current department or agency 55 980
2018 11 to 20 years in current department or agency 56 870
2018 More than 20 years in current department or agency 42 222
2017 Less than 3 years in current department or agency 31 615
2017 3 to 10 years in current department or agency 59 1296
2017 11 to 20 years in current department or agency 57 928
2017 More than 20 years in current department or agency 46 284

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 532
2018 3 to 10 years in current department or agency 13 980
2018 11 to 20 years in current department or agency 10 870
2018 More than 20 years in current department or agency 0 222
2017 Less than 3 years in current department or agency 3 615
2017 3 to 10 years in current department or agency 14 1296
2017 11 to 20 years in current department or agency 9 928
2017 More than 20 years in current department or agency 3 284

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 532
2018 3 to 10 years in current department or agency 39 980
2018 11 to 20 years in current department or agency 32 870
2018 More than 20 years in current department or agency 26 222

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 36 532
2018 3 to 10 years in current department or agency 31 980
2018 11 to 20 years in current department or agency 33 870
2018 More than 20 years in current department or agency 47 222
2017 Less than 3 years in current department or agency 44 615
2017 3 to 10 years in current department or agency 34 1296
2017 11 to 20 years in current department or agency 38 928
2017 More than 20 years in current department or agency 46 284

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 3 44 20 11 5 16 507
2018 3 to 10 years in current department or agency 3 31 21 13 7 25 948
2018 11 to 20 years in current department or agency 4 32 21 14 8 21 838
2018 More than 20 years in current department or agency 7 42 22 10 5 15 212
2017 Less than 3 years in current department or agency 2 44 19 12 6 16 603
2017 3 to 10 years in current department or agency 3 39 22 12 5 19 1277
2017 11 to 20 years in current department or agency 4 40 23 12 5 15 914
2017 More than 20 years in current department or agency 6 49 21 8 4 12 278

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 33 67 529
2018 3 to 10 years in current department or agency 27 73 973
2018 11 to 20 years in current department or agency 30 70 865
2018 More than 20 years in current department or agency 37 63 219

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 15 15 7 8 1 9 66 17 766
2018 3 to 10 years in current department or agency 36 17 18 9 11 1 8 59 21 1196
2018 11 to 20 years in current department or agency 43 14 12 9 9 2 10 65 21 1218
2018 More than 20 years in current department or agency 53 11 8 6 5 1 14 76 14 354

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 20 17 21 24 1 6 33 49 532
2018 3 to 10 years in current department or agency 5 16 18 23 32 1 5 22 59 978
2018 11 to 20 years in current department or agency 4 16 20 24 29 2 7 21 57 868
2018 More than 20 years in current department or agency 5 18 21 22 22 5 8 26 50 220
2017 Less than 3 years in current department or agency 9 20 15 18 29 2 6 32 52 617
2017 3 to 10 years in current department or agency 5 15 15 20 34 1 8 22 60 1295
2017 11 to 20 years in current department or agency 4 15 17 18 34 2 9 22 59 929
2017 More than 20 years in current department or agency 5 16 20 19 27 1 11 24 52 288

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 15 14 24 38 2 4 20 65 532
2018 3 to 10 years in current department or agency 3 7 14 21 51 1 4 10 75 979
2018 11 to 20 years in current department or agency 1 9 15 21 46 2 5 11 72 868
2018 More than 20 years in current department or agency 2 11 22 14 38 4 9 15 60 218
2017 Less than 3 years in current department or agency 5 9 12 15 54 2 4 14 73 617
2017 3 to 10 years in current department or agency 2 6 9 18 57 1 5 9 81 1294
2017 11 to 20 years in current department or agency 1 7 11 18 54 2 7 10 79 927
2017 More than 20 years in current department or agency 4 8 15 16 43 5 9 13 69 287
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