2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 48 10 7 5 0 0 79 11 355
2018 PM-03 25 50 8 0 17 0 0 75 17 12
2018 PM-04 27 55 6 3 9 0 0 82 12 66
2018 PM-05 29 47 14 7 2 0 0 76 10 177
2018 PM-06 36 47 5 9 3 0 0 83 13 88
2017 PM 35 47 8 6 3 0 0 82 10 432
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 57 36 7 0 0 0 0 93 0 14
2017 PM-04 31 51 6 7 5 0 0 82 12 84
2017 PM-05 36 45 9 7 3 0 0 81 10 217
2017 PM-06 34 47 10 5 3 0 0 81 9 94
2014 PM 22 46 15 12 5 0 0 69 16 394
2014 PM-01 27 44 9 20 0 0 0 71 20 10
2014 PM-02 34 48 12 0 6 0 0 82 6 16
2014 PM-03 14 32 32 18 4 0 0 46 22 28
2014 PM-04 27 48 8 9 7 0 0 76 16 74
2014 PM-05 20 49 15 11 5 0 0 68 16 171
2014 PM-06 24 47 13 13 3 0 0 71 16 86

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 38 16 16 9 0 0 59 25 358
2018 PM-03 8 58 8 0 17 8 0 73 18 12
2018 PM-04 19 39 16 10 15 0 0 58 25 67
2018 PM-05 22 34 19 17 7 0 0 56 25 178
2018 PM-06 24 44 11 15 6 0 0 68 20 88
2017 PM 21 46 14 12 7 0 0 67 19 431
2017 PM-02 23 39 8 8 23 0 0 62 31 12
2017 PM-03 21 71 7 0 0 0 0 93 0 14
2017 PM-04 16 52 7 13 12 0 0 68 25 83
2017 PM-05 24 42 16 13 6 0 0 65 19 217
2017 PM-06 18 49 19 11 2 1 0 68 13 94

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 40 12 5 1 0 0 81 6 355
2018 PM-03 27 55 18 0 0 0 0 82 0 11
2018 PM-04 46 40 9 3 1 0 0 87 4 67
2018 PM-05 38 44 14 3 1 0 0 82 5 176
2018 PM-06 45 34 13 8 0 0 0 80 8 88
2017 PM 45 41 9 3 2 0 0 86 5 431
2017 PM-02 31 54 8 8 0 0 0 85 8 12
2017 PM-03 64 21 7 7 0 0 0 86 7 14
2017 PM-04 41 39 12 5 3 0 0 80 8 84
2017 PM-05 47 40 8 3 2 0 0 88 5 217
2017 PM-06 41 47 8 2 1 0 0 88 3 93
2014 PM 42 39 13 5 1 0 1 81 6 393
2014 PM-01 71 29 0 0 0 0 0 100 0 10
2014 PM-02 51 38 6 0 6 0 0 89 6 16
2014 PM-03 42 40 18 0 0 0 0 82 0 28
2014 PM-04 47 30 19 3 1 0 0 77 4 74
2014 PM-05 38 43 11 7 1 0 1 82 8 170
2014 PM-06 40 41 11 7 1 0 1 81 8 86

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 44 11 8 3 0 0 78 11 359
2018 PM-03 50 33 0 8 8 0 0 83 17 12
2018 PM-04 46 36 6 9 3 0 0 82 12 67
2018 PM-05 30 45 15 8 2 0 0 75 10 178
2018 PM-06 30 53 8 7 2 0 0 83 9 89
2017 PM 35 45 10 7 3 0 0 80 9 431
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 29 50 8 10 3 0 0 79 13 84
2017 PM-05 38 41 11 7 3 0 0 79 10 217
2017 PM-06 32 50 12 4 2 0 0 82 6 93
2014 PM 27 44 16 9 4 0 1 72 12 394
2014 PM-01 53 47 0 0 0 0 0 100 0 10
2014 PM-02 28 53 13 0 6 0 0 82 6 16
2014 PM-03 18 43 21 11 7 0 0 61 18 28
2014 PM-04 35 39 14 9 3 0 0 74 12 74
2014 PM-05 26 45 15 9 5 0 1 71 14 171
2014 PM-06 21 50 19 9 0 0 1 72 9 86

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 28 28 21 10 1 0 40 32 360
2018 PM-03 33 25 33 0 8 0 0 58 8 12
2018 PM-04 12 33 24 21 7 1 1 46 29 67
2018 PM-05 11 26 28 25 11 0 0 37 35 178
2018 PM-06 8 30 32 19 10 1 0 38 29 90
2017 PM 16 41 24 13 5 0 0 57 19 432
2017 PM-02 31 15 23 23 8 0 0 46 31 12
2017 PM-03 29 57 14 0 0 0 0 86 0 14
2017 PM-04 21 36 27 11 5 0 0 57 16 84
2017 PM-05 15 42 24 14 6 0 0 57 20 217
2017 PM-06 8 46 24 16 4 1 0 55 21 94
2014 PM 13 31 26 21 9 1 0 44 30 394
2014 PM-01 18 47 27 0 9 0 0 64 9 10
2014 PM-02 34 29 25 6 6 0 0 63 11 16
2014 PM-03 14 33 21 18 11 4 0 48 29 28
2014 PM-04 27 31 22 12 7 1 0 59 19 74
2014 PM-05 8 31 25 27 9 0 0 39 36 171
2014 PM-06 7 29 35 20 9 0 0 36 29 86

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 33 26 22 9 1 0 43 31 359
2018 PM-03 42 17 25 8 0 8 0 64 9 12
2018 PM-04 9 41 14 27 9 0 0 50 36 66
2018 PM-05 8 31 28 24 10 0 0 39 33 178
2018 PM-06 7 34 31 19 9 0 0 41 28 90
2017 PM 15 45 23 12 5 0 0 60 17 432
2017 PM-02 31 31 8 23 8 0 0 62 31 12
2017 PM-03 21 64 14 0 0 0 0 86 0 14
2017 PM-04 17 48 23 10 4 0 0 64 13 84
2017 PM-05 14 44 23 14 5 0 0 58 19 217
2017 PM-06 8 47 28 11 5 0 0 56 16 94
2014 PM 11 32 24 22 11 0 0 43 33 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 28 48 13 0 11 0 0 76 11 16
2014 PM-03 11 36 25 14 14 0 0 47 28 28
2014 PM-04 22 31 23 17 7 0 0 53 24 74
2014 PM-05 7 30 25 26 12 0 0 37 39 171
2014 PM-06 6 29 29 28 8 0 0 35 36 86

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 28 19 15 9 1 1 57 24 359
2018 PM-03 42 0 42 0 8 8 0 45 9 12
2018 PM-04 38 27 12 11 11 0 2 66 22 66
2018 PM-05 25 30 20 15 8 1 0 56 24 178
2018 PM-06 24 27 20 20 6 1 2 53 26 90
2017 PM 33 37 12 10 5 2 0 72 15 431
2017 PM-02 31 31 15 8 15 0 0 62 23 12
2017 PM-03 36 21 14 7 21 0 0 57 29 14
2017 PM-04 42 37 8 4 5 4 0 82 9 83
2017 PM-05 31 37 14 11 3 2 1 70 15 217
2017 PM-06 30 39 12 12 5 2 0 71 17 94
2014 PM 25 38 17 10 8 2 1 65 18 394
2014 PM-01 27 47 18 9 0 0 0 73 9 10
2014 PM-02 45 49 0 0 6 0 0 94 6 16
2014 PM-03 33 35 11 7 11 4 0 71 18 28
2014 PM-04 37 36 9 7 8 1 1 75 15 74
2014 PM-05 20 38 19 11 9 2 1 60 20 171
2014 PM-06 16 41 22 11 5 5 1 61 16 86
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 29 15 8 6 2 1 70 15 357
2018 PM-03 50 17 17 0 17 0 0 67 17 12
2018 PM-04 44 27 15 6 6 0 2 72 12 66
2018 PM-05 36 31 15 8 6 3 1 69 15 177
2018 PM-06 40 28 16 10 2 3 0 71 13 89
2017 PM 42 38 9 4 4 3 0 82 9 433
2017 PM-02 38 39 0 8 15 0 0 77 23 12
2017 PM-03 71 29 0 0 0 0 0 100 0 14
2017 PM-04 38 43 6 5 7 1 0 82 12 84
2017 PM-05 43 34 10 4 5 4 0 81 9 218
2017 PM-06 36 44 13 5 0 2 0 81 5 94
2014 PM 38 34 11 8 4 5 0 76 12 394
2014 PM-01 36 56 0 9 0 0 0 91 9 10
2014 PM-02 46 29 18 0 6 0 0 76 6 16
2014 PM-03 29 35 14 7 11 4 0 67 18 28
2014 PM-04 39 30 13 3 4 11 0 77 8 74
2014 PM-05 37 33 9 12 3 6 0 75 16 171
2014 PM-06 43 35 9 7 5 0 1 79 12 86

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 33 13 9 6 1 1 71 16 359
2018 PM-03 50 8 17 17 8 0 0 58 25 12
2018 PM-04 42 35 14 2 5 0 3 80 6 66
2018 PM-05 34 34 15 10 6 1 1 69 16 178
2018 PM-06 36 36 8 12 7 2 0 73 19 90
2017 PM 39 38 10 9 4 0 0 77 13 433
2017 PM-02 23 54 0 8 15 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 34 41 6 15 2 1 0 76 18 84
2017 PM-05 42 33 11 9 6 0 0 75 14 218
2017 PM-06 32 47 13 5 3 0 0 79 9 94
2014 PM 36 36 12 10 5 1 0 73 15 394
2014 PM-01 44 38 0 18 0 0 0 82 18 10
2014 PM-02 46 29 6 13 6 0 0 76 18 16
2014 PM-03 33 42 4 7 14 0 0 75 21 28
2014 PM-04 33 38 16 7 5 1 0 71 12 74
2014 PM-05 32 36 13 12 5 2 0 69 18 171
2014 PM-06 44 35 12 6 3 0 0 79 9 86

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 30 13 11 8 2 1 68 19 358
2018 PM-03 50 8 8 25 8 0 0 58 33 12
2018 PM-04 45 26 8 14 6 0 2 72 20 66
2018 PM-05 33 32 15 11 7 2 1 67 18 177
2018 PM-06 34 30 16 7 10 2 1 67 17 90
2017 PM 42 34 11 7 5 1 0 77 12 432
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 43 29 13 12 4 0 0 71 15 84
2017 PM-05 43 34 10 6 5 1 0 78 12 218
2017 PM-06 33 41 16 6 2 1 0 75 9 93
2014 PM 35 36 12 10 5 2 1 73 15 394
2014 PM-01 44 38 9 0 9 0 0 82 9 10
2014 PM-02 52 24 18 0 6 0 0 76 6 16
2014 PM-03 40 25 18 7 11 0 0 65 18 28
2014 PM-04 37 34 13 7 5 4 0 73 13 74
2014 PM-05 32 36 13 13 4 1 1 69 18 171
2014 PM-06 37 44 6 8 3 0 1 82 12 86

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 46 19 12 6 4 0 61 19 361
2018 PM-03 17 25 33 8 8 8 0 45 18 12
2018 PM-04 16 49 9 13 7 4 0 69 22 67
2018 PM-05 12 44 18 16 6 4 0 58 23 179
2018 PM-06 13 53 21 6 4 2 0 68 10 90
2017 PM 19 44 16 11 3 6 0 68 15 433
2017 PM-02 23 31 23 0 8 15 0 64 9 12
2017 PM-03 50 29 14 0 0 7 0 85 0 14
2017 PM-04 17 52 10 7 4 11 0 77 12 84
2017 PM-05 18 42 18 12 4 5 0 64 17 218
2017 PM-06 17 46 17 15 1 4 0 66 16 94
2014 PM 18 35 21 9 7 9 0 59 18 394
2014 PM-01 36 27 20 9 9 0 0 62 18 10
2014 PM-02 58 31 6 0 0 6 0 94 0 16
2014 PM-03 14 39 25 11 11 0 0 53 21 28
2014 PM-04 19 21 24 4 9 20 1 52 17 74
2014 PM-05 13 36 23 11 6 11 0 56 18 171
2014 PM-06 17 49 16 12 5 1 0 67 16 86

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 33 19 22 14 2 0 45 36 361
2018 PM-03 8 33 42 17 0 0 0 42 17 12
2018 PM-04 15 30 16 21 15 3 0 46 37 67
2018 PM-05 10 30 21 22 16 2 0 40 39 179
2018 PM-06 10 41 17 21 10 1 0 52 31 90
2017 PM 13 41 20 17 6 3 0 56 23 433
2017 PM-02 15 23 39 0 15 8 0 42 17 12
2017 PM-03 21 50 14 7 0 7 0 77 8 14
2017 PM-04 13 50 12 13 6 6 0 67 20 84
2017 PM-05 13 36 23 21 6 1 0 50 27 218
2017 PM-06 10 48 19 17 5 1 0 58 23 94
2014 PM 10 26 23 22 15 4 0 38 39 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 34 12 37 6 6 6 0 49 12 16
2014 PM-03 11 25 43 0 21 0 0 36 21 28
2014 PM-04 15 22 24 19 15 5 0 39 36 74
2014 PM-05 5 25 21 28 16 5 0 31 47 171
2014 PM-06 9 35 15 24 14 2 0 45 39 86

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 23 19 31 18 3 0 30 50 359
2018 PM-03 8 25 25 25 17 0 0 33 42 12
2018 PM-04 9 27 13 31 16 3 0 37 49 67
2018 PM-05 4 20 21 33 17 3 0 26 52 178
2018 PM-06 7 26 18 28 19 2 0 33 48 89
2017 PM 7 31 22 23 12 6 0 40 37 433
2017 PM-02 15 23 23 8 23 8 0 42 33 12
2017 PM-03 14 50 14 7 0 14 0 75 8 14
2017 PM-04 4 38 14 24 11 10 0 46 38 84
2017 PM-05 7 27 25 24 11 5 0 36 37 218
2017 PM-06 6 29 22 27 15 1 0 35 42 94
2014 PM 5 20 19 31 21 4 0 26 54 394
2014 PM-01 27 47 18 0 9 0 0 73 9 10
2014 PM-02 17 28 18 25 6 6 0 48 33 16
2014 PM-03 7 21 22 25 21 4 0 29 48 28
2014 PM-04 8 19 20 27 18 8 0 30 49 74
2014 PM-05 2 18 18 36 22 5 0 21 61 171
2014 PM-06 3 20 22 29 26 0 0 23 55 86

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 22 21 31 19 2 0 27 52 360
2018 PM-03 9 18 27 36 9 0 0 27 45 11
2018 PM-04 7 22 12 31 24 3 0 31 57 67
2018 PM-05 3 20 23 31 21 1 0 24 53 179
2018 PM-06 3 28 24 29 12 3 0 32 43 90
2017 PM 8 34 19 26 10 3 0 43 38 433
2017 PM-02 15 15 15 23 31 0 0 31 54 12
2017 PM-03 21 50 14 0 7 7 0 77 8 14
2017 PM-04 6 27 26 23 13 5 0 35 37 84
2017 PM-05 6 32 18 29 11 3 0 39 42 218
2017 PM-06 6 48 15 27 4 0 0 54 31 94
2014 PM 5 23 14 36 19 3 0 29 57 393
2014 PM-01 29 44 9 9 9 0 0 73 18 10
2014 PM-02 6 41 11 25 11 6 0 49 39 16
2014 PM-03 7 18 14 28 32 0 0 25 60 28
2014 PM-04 6 26 15 34 18 3 0 32 53 74
2014 PM-05 3 17 16 42 19 3 0 21 62 170
2014 PM-06 6 24 12 38 19 1 0 31 58 86
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 38 18 14 12 0 0 57 25 360
2018 PM-03 17 42 8 25 8 0 0 58 33 12
2018 PM-04 19 40 21 7 12 0 0 60 19 67
2018 PM-05 18 36 19 15 12 0 0 55 26 179
2018 PM-06 19 43 15 15 9 0 0 62 24 89
2017 PM 22 42 14 16 6 0 0 64 22 432
2017 PM-02 31 46 0 8 15 0 0 77 23 12
2017 PM-03 29 50 14 0 0 7 0 85 0 14
2017 PM-04 17 53 6 13 12 0 0 69 25 84
2017 PM-05 23 35 17 20 5 0 0 58 25 217
2017 PM-06 19 49 17 13 2 0 0 68 15 94
2014 PM 16 40 18 18 8 0 0 57 25 394
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 28 35 6 25 6 0 0 63 31 16
2014 PM-03 11 36 21 21 11 0 0 47 32 28
2014 PM-04 16 44 11 15 14 0 0 61 28 74
2014 PM-05 16 36 21 22 5 0 0 52 27 171
2014 PM-06 16 46 19 11 7 0 1 63 18 86

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 47 15 11 6 0 0 68 17 361
2018 PM-03 25 50 8 8 8 0 0 75 17 12
2018 PM-04 25 39 15 12 9 0 0 64 21 67
2018 PM-05 23 43 14 15 5 0 0 66 20 179
2018 PM-06 16 61 17 2 4 0 0 77 7 90
2017 PM 24 48 13 11 4 0 0 72 16 432
2017 PM-02 38 39 0 8 15 0 0 77 23 12
2017 PM-03 50 36 0 7 0 7 0 92 8 14
2017 PM-04 13 50 15 14 7 0 0 63 21 84
2017 PM-05 25 47 13 11 4 0 0 72 15 217
2017 PM-06 23 49 14 13 1 0 0 73 14 94

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 18 18 22 14 17 5 30 46 357
2018 PM-03 17 8 17 17 17 25 0 33 44 12
2018 PM-04 6 8 20 14 21 24 8 20 51 66
2018 PM-05 5 16 19 25 14 18 3 26 50 177
2018 PM-06 4 30 18 20 8 11 8 43 35 89
2017 PM 9 20 19 18 11 19 4 38 37 432
2017 PM-02 0 15 23 15 15 31 0 22 44 12
2017 PM-03 7 21 21 7 0 29 14 50 13 14
2017 PM-04 7 13 17 18 15 25 5 29 47 84
2017 PM-05 10 15 20 17 12 22 4 33 40 218
2017 PM-06 12 38 18 22 6 2 1 51 30 93
2014 PM 8 19 22 18 10 19 5 36 36 394
2014 PM-01 9 18 20 27 18 9 0 29 49 10
2014 PM-02 6 24 37 6 0 28 0 41 8 16
2014 PM-03 14 14 25 14 4 25 4 40 26 28
2014 PM-04 9 13 15 20 11 26 5 33 45 74
2014 PM-05 5 14 24 18 12 21 5 26 41 171
2014 PM-06 13 34 22 16 6 5 5 51 24 86

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 39 11 12 6 1 2 70 19 359
2018 PM-03 50 17 0 25 8 0 0 67 33 12
2018 PM-04 35 32 11 12 8 0 3 69 20 66
2018 PM-05 25 43 14 12 4 1 1 69 17 178
2018 PM-06 29 40 9 12 6 2 2 72 19 90
2017 PM 29 44 9 11 5 1 0 74 16 433
2017 PM-02 31 39 8 8 15 0 0 69 23 12
2017 PM-03 43 57 0 0 0 0 0 100 0 14
2017 PM-04 25 42 11 18 5 0 0 67 23 84
2017 PM-05 31 42 10 10 5 1 1 75 15 218
2017 PM-06 22 52 7 12 4 2 0 76 16 94
2014 PM 29 41 12 12 4 1 1 71 16 393
2014 PM-01 18 64 0 18 0 0 0 82 18 10
2014 PM-02 46 23 20 0 11 0 0 69 11 16
2014 PM-03 29 35 21 7 7 0 0 65 14 28
2014 PM-04 26 43 14 9 5 0 3 71 15 74
2014 PM-05 29 39 12 13 4 2 1 70 17 170
2014 PM-06 29 47 8 13 2 0 1 77 15 86

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 25 24 14 5 9 13 46 23 103
2018 PM-05 15 25 5 25 10 5 15 50 44 20
2018 PM-06 9 23 31 12 4 10 12 41 20 78
2017 PM 15 31 22 15 0 9 7 56 18 111
2017 PM-05 9 32 27 5 0 14 14 56 6 22
2017 PM-06 15 31 21 19 0 8 6 53 22 85
2014 PM 18 34 16 10 2 4 15 65 15 99
2014 PM-05 16 26 21 21 0 5 11 50 25 19
2014 PM-06 16 37 16 7 3 4 17 68 12 75

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 43 16 23 6 0 0 55 29 359
2018 PM-03 8 50 0 42 0 0 0 58 42 12
2018 PM-04 13 46 16 21 3 0 0 60 24 67
2018 PM-05 10 42 15 25 8 0 0 52 33 177
2018 PM-06 11 46 21 19 3 0 0 57 22 90
2017 PM 14 43 16 17 8 0 0 58 26 432
2017 PM-02 15 46 8 23 8 0 0 62 31 12
2017 PM-03 21 57 14 7 0 0 0 79 7 14
2017 PM-04 11 41 14 20 13 0 1 52 34 84
2017 PM-05 14 41 16 20 8 0 0 55 29 217
2017 PM-06 15 49 19 12 5 0 0 64 17 94
2014 PM 15 44 15 17 8 0 1 60 26 392
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 17 35 25 11 6 0 6 55 18 16
2014 PM-03 21 32 25 18 4 0 0 54 21 28
2014 PM-04 22 43 13 15 7 0 0 65 22 74
2014 PM-05 12 41 16 22 8 0 1 53 30 170
2014 PM-06 12 54 8 12 12 0 2 68 24 85

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 38 4 5 2 0 0 89 7 360
2018 PM-03 50 42 0 8 0 0 0 92 8 12
2018 PM-04 53 32 6 6 3 0 0 85 9 66
2018 PM-05 48 42 5 4 1 0 0 90 5 179
2018 PM-06 56 36 2 4 2 0 0 91 7 90
2017 PM 47 39 5 5 3 0 0 86 9 433
2017 PM-02 31 62 8 0 0 0 0 92 0 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 42 43 6 5 5 0 0 85 9 84
2017 PM-05 50 36 3 7 3 0 0 87 11 218
2017 PM-06 47 41 7 2 3 0 0 87 5 94
2014 PM 41 43 6 6 4 0 0 84 10 394
2014 PM-01 36 56 9 0 0 0 0 91 0 10
2014 PM-02 34 37 18 6 6 0 0 71 11 16
2014 PM-03 32 43 4 7 14 0 0 75 22 28
2014 PM-04 46 42 4 4 4 0 0 88 8 74
2014 PM-05 40 43 6 8 4 0 0 82 11 171
2014 PM-06 45 45 2 3 2 0 1 92 6 86

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 38 7 6 2 0 0 85 8 356
2018 PM-03 58 42 0 0 0 0 0 100 0 12
2018 PM-04 46 37 6 9 2 0 0 83 11 65
2018 PM-05 41 42 8 7 2 0 0 83 10 178
2018 PM-06 57 33 5 2 2 1 0 91 5 88
2017 PM 47 38 6 5 4 0 0 85 9 433
2017 PM-02 23 46 23 0 8 0 0 69 8 12
2017 PM-03 50 36 7 0 7 0 0 86 7 14
2017 PM-04 48 37 4 8 3 0 0 85 12 84
2017 PM-05 48 38 6 4 5 0 0 86 9 218
2017 PM-06 46 39 7 6 2 0 0 84 8 94
2014 PM 40 40 5 11 4 0 0 80 15 394
2014 PM-01 44 36 0 20 0 0 0 80 20 10
2014 PM-02 23 34 12 25 6 0 0 57 31 16
2014 PM-03 32 36 4 18 11 0 0 68 28 28
2014 PM-04 38 40 7 11 4 0 0 78 15 74
2014 PM-05 40 42 4 11 4 0 0 82 14 171
2014 PM-06 48 40 6 5 1 0 1 88 6 86

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 19 17 29 31 1 0 22 60 357
2018 PM-03 0 33 8 33 17 8 0 36 55 12
2018 PM-04 5 24 9 21 38 3 0 30 61 66
2018 PM-05 4 17 19 29 31 1 0 21 60 178
2018 PM-06 1 19 20 34 26 0 0 20 60 89
2017 PM 9 28 17 23 21 2 1 37 45 433
2017 PM-02 23 8 8 15 31 0 15 36 55 12
2017 PM-03 21 29 14 21 14 0 0 50 36 14
2017 PM-04 10 33 11 19 24 4 0 44 45 84
2017 PM-05 8 25 18 26 21 2 0 34 48 218
2017 PM-06 3 33 22 24 17 0 0 36 41 94
2014 PM 8 27 21 24 18 1 1 36 43 394
2014 PM-01 27 27 9 38 0 0 0 53 38 10
2014 PM-02 11 29 30 12 11 6 0 43 25 16
2014 PM-03 11 22 40 14 14 0 0 32 28 28
2014 PM-04 12 30 15 18 22 3 1 44 41 74
2014 PM-05 6 22 25 29 16 1 1 28 46 171
2014 PM-06 5 36 15 23 21 0 0 41 44 86

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 16 15 27 37 1 1 20 65 358
2018 PM-03 0 42 25 17 17 0 0 42 33 12
2018 PM-04 8 11 14 26 41 2 0 18 68 66
2018 PM-05 2 13 16 24 42 2 1 16 68 177
2018 PM-06 2 22 13 36 26 0 1 25 62 90
2017 PM 6 19 11 25 39 1 0 24 65 431
2017 PM-02 31 0 8 23 38 0 0 31 62 12
2017 PM-03 0 43 7 29 21 0 0 43 50 14
2017 PM-04 5 19 8 26 40 0 1 24 67 84
2017 PM-05 3 16 11 26 42 2 0 19 70 217
2017 PM-06 8 22 15 24 32 0 0 29 56 93
2014 PM 6 19 13 28 32 2 1 26 61 394
2014 PM-01 9 27 29 27 9 0 0 36 36 10
2014 PM-02 17 6 6 31 41 0 0 23 72 16
2014 PM-03 7 7 18 28 36 4 0 15 67 28
2014 PM-04 14 22 8 18 38 1 0 36 56 74
2014 PM-05 4 15 13 32 33 2 1 19 67 171
2014 PM-06 2 31 14 28 21 1 2 35 51 86

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 38 15 19 8 0 0 58 27 358
2018 PM-03 8 42 17 25 8 0 0 50 33 12
2018 PM-04 24 39 14 14 9 0 0 64 23 66
2018 PM-05 15 36 17 24 7 1 0 52 31 177
2018 PM-06 27 43 14 11 4 0 0 70 16 90
2017 PM 22 47 12 14 5 0 0 69 20 431
2017 PM-02 23 31 15 15 15 0 0 54 31 12
2017 PM-03 29 64 0 7 0 0 0 93 7 14
2017 PM-04 14 45 18 17 6 0 0 59 23 84
2017 PM-05 24 42 11 18 4 0 0 66 22 217
2017 PM-06 20 58 10 5 6 0 0 79 12 93
2014 PM 12 42 15 22 10 0 0 53 32 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 11 59 11 12 6 0 0 71 18 16
2014 PM-03 7 35 32 22 4 0 0 42 25 28
2014 PM-04 16 38 15 20 11 0 0 54 31 74
2014 PM-05 9 40 15 26 11 0 0 49 36 171
2014 PM-06 13 48 10 17 10 0 1 61 28 86

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 34 19 17 10 0 0 54 27 359
2018 PM-03 17 33 17 25 8 0 0 50 33 12
2018 PM-04 19 45 19 6 10 0 0 64 16 67
2018 PM-05 18 31 20 21 10 1 0 49 31 177
2018 PM-06 23 33 18 18 8 0 0 57 26 90
2017 PM 22 38 17 17 6 0 0 60 23 430
2017 PM-02 15 38 15 8 23 0 0 54 31 12
2017 PM-03 36 43 7 0 14 0 0 79 14 14
2017 PM-04 18 44 12 21 5 0 0 62 26 84
2017 PM-05 21 34 20 18 7 0 0 56 24 216
2017 PM-06 23 41 15 18 3 0 0 64 21 93
2014 PM 15 37 17 20 11 0 0 52 30 394
2014 PM-01 9 36 47 9 0 0 0 44 9 10
2014 PM-02 28 24 11 25 11 0 0 52 37 16
2014 PM-03 11 43 26 14 7 0 0 53 21 28
2014 PM-04 24 35 9 20 11 0 0 60 31 74
2014 PM-05 12 37 19 19 12 0 0 50 31 171
2014 PM-06 13 40 14 22 10 0 1 53 33 86

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 42 19 17 6 1 0 57 24 356
2018 PM-03 33 17 17 17 17 0 0 50 33 12
2018 PM-04 17 47 17 12 6 2 0 65 18 66
2018 PM-05 11 43 21 18 7 0 1 55 25 175
2018 PM-06 12 46 21 18 2 1 0 58 20 90
2017 PM 20 39 22 14 4 0 0 59 18 431
2017 PM-02 15 38 23 8 15 0 0 54 23 12
2017 PM-03 43 43 14 0 0 0 0 86 0 14
2017 PM-04 14 48 23 13 2 0 0 62 15 84
2017 PM-05 19 35 22 18 5 0 0 55 23 217
2017 PM-06 18 43 25 11 2 0 1 62 13 93
2014 PM 15 38 22 17 7 0 1 54 24 393
2014 PM-01 27 36 29 9 0 0 0 62 9 10
2014 PM-02 46 24 6 18 6 0 0 70 24 16
2014 PM-03 7 61 21 4 7 0 0 68 11 28
2014 PM-04 22 36 26 8 8 0 0 58 16 74
2014 PM-05 14 38 21 21 6 1 0 51 28 170
2014 PM-06 10 37 23 21 6 0 2 49 27 86

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 31 31 18 11 4 0 37 30 360
2018 PM-03 0 50 17 25 8 0 0 50 33 12
2018 PM-04 8 27 20 21 15 9 0 38 40 66
2018 PM-05 2 27 37 17 13 3 1 31 31 179
2018 PM-06 6 40 31 18 4 1 0 46 22 90
2017 PM 6 30 31 21 9 3 0 37 31 431
2017 PM-02 17 8 33 8 33 0 0 25 42 11
2017 PM-03 14 36 21 14 7 7 0 54 23 14
2017 PM-04 5 27 30 23 10 6 0 33 34 83
2017 PM-05 5 29 32 22 10 3 0 34 33 218
2017 PM-06 6 37 32 20 4 0 0 44 24 94

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 42 12 13 6 0 0 68 20 361
2018 PM-03 50 33 8 0 8 0 0 83 8 12
2018 PM-04 31 40 13 10 4 0 0 72 15 67
2018 PM-05 23 45 14 11 7 0 0 68 18 179
2018 PM-06 22 46 9 19 4 0 0 68 23 90
2017 PM 28 37 13 16 5 0 0 66 21 433
2017 PM-02 38 23 15 8 15 0 0 61 23 12
2017 PM-03 43 43 7 7 0 0 0 86 7 14
2017 PM-04 26 39 10 18 6 1 0 66 24 84
2017 PM-05 31 32 16 16 5 0 0 63 22 218
2017 PM-06 18 50 13 15 4 0 0 68 19 94
2014 PM 24 39 15 15 4 1 1 65 19 394
2014 PM-01 36 38 0 9 9 0 9 81 19 10
2014 PM-02 29 29 11 6 18 0 6 62 26 16
2014 PM-03 21 25 22 18 11 4 0 48 29 28
2014 PM-04 34 38 11 8 7 3 0 73 16 74
2014 PM-05 23 43 16 16 1 1 1 67 17 171
2014 PM-06 20 42 15 20 1 0 2 63 22 86

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 28 23 17 11 0 1 49 28 360
2018 PM-03 25 42 17 8 8 0 0 67 17 12
2018 PM-04 30 30 22 9 9 0 0 60 18 67
2018 PM-05 20 29 27 16 8 0 1 49 24 178
2018 PM-06 17 21 14 28 20 0 0 38 48 90
2017 PM 19 37 27 11 5 0 1 57 16 433
2017 PM-02 23 54 0 15 8 0 0 77 23 12
2017 PM-03 29 57 7 0 0 0 7 92 0 14
2017 PM-04 20 39 31 8 1 0 0 60 9 84
2017 PM-05 22 38 24 9 6 0 1 60 16 218
2017 PM-06 8 30 35 19 8 0 0 38 27 94
2014 PM 22 35 25 10 7 0 1 57 17 394
2014 PM-01 27 64 9 0 0 0 0 91 0 10
2014 PM-02 35 28 37 0 0 0 0 63 0 16
2014 PM-03 25 43 25 4 4 0 0 68 7 28
2014 PM-04 27 32 23 8 7 0 3 61 15 74
2014 PM-05 21 38 25 10 6 0 1 59 16 171
2014 PM-06 15 24 29 16 14 0 1 40 31 86

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 47 29 23 360
2018 PM-03 8 25 67 12
2018 PM-04 51 22 27 67
2018 PM-05 43 33 25 178
2018 PM-06 59 30 11 90
2017 PM 43 35 22 433
2017 PM-02 46 46 8 12
2017 PM-03 43 0 57 14
2017 PM-04 37 35 29 84
2017 PM-05 43 35 22 218
2017 PM-06 49 36 15 94
2014 PM 42 25 33 393
2014 PM-01 18 44 38 10
2014 PM-02 17 17 66 16
2014 PM-03 50 22 28 28
2014 PM-04 50 22 28 74
2014 PM-05 42 25 34 170
2014 PM-06 44 28 28 86

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM 4 57 20 8 7 5 167
2018 PM-04 6 41 25 6 22 0 32
2018 PM-05 3 61 13 12 4 8 76
2018 PM-06 6 67 19 4 0 4 52
2017 PM 5 64 13 8 6 4 185
2017 PM-04 6 55 13 3 16 6 31
2017 PM-05 1 72 13 10 2 2 93
2017 PM-06 11 67 6 9 2 4 46
2014 PM 6 57 17 13 9999 8 168
2014 PM-03 0 43 36 7 9999 14 14
2014 PM-04 11 57 11 13 9999 8 37
2014 PM-05 3 59 15 17 9999 6 71
2014 PM-06 3 68 18 3 9999 8 38
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 43 9 4 2 0 0 85 6 360
2018 PM-03 50 50 0 0 0 0 0 100 0 12
2018 PM-04 40 45 6 4 3 1 0 86 8 67
2018 PM-05 39 43 12 5 1 0 0 81 6 178
2018 PM-06 48 41 6 3 2 0 0 89 6 90
2017 PM 37 46 9 6 3 0 0 83 9 432
2017 PM-02 38 39 0 23 0 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 26 52 10 6 5 1 0 80 11 84
2017 PM-05 40 41 10 6 3 0 0 81 10 217
2017 PM-06 30 58 9 2 1 0 0 87 3 94
2014 PM 28 48 11 9 4 0 0 76 13 394
2014 PM-01 44 56 0 0 0 0 0 100 0 10
2014 PM-02 28 55 6 6 6 0 0 83 11 16
2014 PM-03 21 57 14 8 0 0 0 78 8 28
2014 PM-04 38 46 11 3 3 0 0 84 5 74
2014 PM-05 20 50 12 11 7 0 0 70 18 171
2014 PM-06 35 41 9 12 2 0 1 77 14 86

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 50 18 13 5 0 0 63 19 359
2018 PM-03 25 50 25 0 0 0 0 75 0 12
2018 PM-04 24 50 11 9 5 2 0 75 14 66
2018 PM-05 10 52 18 13 7 0 0 62 20 178
2018 PM-06 11 49 18 18 4 0 0 60 22 90
2017 PM 15 54 16 11 4 1 0 69 15 432
2017 PM-02 15 46 23 15 0 0 0 61 15 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 17 52 12 11 6 2 0 71 17 84
2017 PM-05 13 53 16 13 4 0 0 67 17 217
2017 PM-06 12 57 20 6 4 0 0 69 11 94
2014 PM 10 34 18 23 13 1 0 44 37 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 40 25 18 6 11 0 0 65 17 16
2014 PM-03 11 61 11 14 4 0 0 72 18 28
2014 PM-04 16 36 15 18 11 3 1 55 30 74
2014 PM-05 5 30 23 29 12 1 0 35 42 171
2014 PM-06 6 33 19 23 19 1 0 39 42 86

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 32 38 11 4 0 1 15 47 360
2018 PM-03 0 25 33 33 8 0 0 42 25 12
2018 PM-04 18 25 33 18 6 0 0 24 43 67
2018 PM-05 13 38 39 8 2 1 0 10 51 178
2018 PM-06 18 26 43 9 2 0 2 11 44 90
2017 PM 12 30 38 13 3 1 2 17 43 432
2017 PM-02 8 8 46 8 31 0 0 38 15 12
2017 PM-03 14 14 36 21 7 0 7 31 31 14
2017 PM-04 4 29 34 23 4 5 2 28 34 84
2017 PM-05 15 31 38 11 2 0 2 13 48 217
2017 PM-06 16 33 44 7 0 0 0 7 49 94
2014 PM 27 37 28 5 2 0 1 7 65 392
2014 PM-01 0 29 44 18 9 0 0 27 29 10
2014 PM-02 11 42 24 6 6 6 6 13 60 16
2014 PM-03 28 32 32 0 8 0 0 8 60 28
2014 PM-04 31 26 32 7 3 0 1 10 58 72
2014 PM-05 26 44 26 4 1 0 0 4 70 171
2014 PM-06 31 34 28 6 0 0 1 6 66 86

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 32 32 11 4 1 1 16 52 358
2018 PM-03 8 50 17 25 0 0 0 25 58 12
2018 PM-04 24 32 21 15 8 0 0 23 56 66
2018 PM-05 15 34 39 8 2 2 0 11 49 178
2018 PM-06 22 28 28 15 3 1 2 19 52 89
2017 PM 14 27 34 18 4 2 2 23 42 430
2017 PM-02 15 23 15 31 15 0 0 46 38 12
2017 PM-03 14 7 29 29 7 7 7 42 25 14
2017 PM-04 9 32 27 23 5 4 1 30 42 82
2017 PM-05 16 25 37 15 4 1 2 19 42 218
2017 PM-06 17 31 35 17 0 0 0 17 48 93
2014 PM 36 34 21 4 2 1 1 7 72 394
2014 PM-01 0 9 56 18 18 0 0 36 9 10
2014 PM-02 35 24 17 24 0 0 0 24 59 16
2014 PM-03 39 25 18 7 4 0 8 11 69 28
2014 PM-04 26 35 27 5 3 3 1 9 63 74
2014 PM-05 36 39 20 2 2 1 0 4 76 171
2014 PM-06 46 35 15 2 0 0 1 2 82 86

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 30 14 5 4 0 0 9 77 360
2018 PM-03 33 33 17 17 0 0 0 17 67 12
2018 PM-04 45 26 12 8 8 2 0 15 72 66
2018 PM-05 48 31 15 4 2 0 0 6 79 179
2018 PM-06 48 28 18 3 2 0 1 6 76 90
2017 PM 44 30 16 6 2 1 1 8 75 433
2017 PM-02 39 0 15 15 31 0 0 46 39 12
2017 PM-03 36 14 43 7 0 0 0 7 50 14
2017 PM-04 34 36 15 7 2 5 0 10 74 84
2017 PM-05 48 28 17 5 1 0 1 6 77 218
2017 PM-06 45 38 13 4 0 0 0 4 83 94
2014 PM 55 24 14 4 1 1 1 5 81 394
2014 PM-01 20 0 36 9 27 9 0 39 22 10
2014 PM-02 48 17 29 6 0 0 0 6 65 16
2014 PM-03 46 18 29 4 0 0 4 4 66 28
2014 PM-04 45 30 11 8 3 1 3 11 77 74
2014 PM-05 60 27 10 2 0 0 0 2 88 171
2014 PM-06 63 21 14 1 0 0 1 1 85 86

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 34 31 8 2 0 0 9 59 359
2018 PM-03 17 17 42 25 0 0 0 25 33 12
2018 PM-04 24 30 27 12 7 0 0 19 54 67
2018 PM-05 24 36 33 7 1 0 0 8 59 177
2018 PM-06 29 37 31 3 0 0 0 3 66 90
2017 PM 21 35 31 9 2 0 1 11 57 432
2017 PM-02 15 0 54 23 8 0 0 31 15 12
2017 PM-03 21 14 36 21 7 0 0 29 36 14
2017 PM-04 15 32 31 14 5 1 1 19 49 84
2017 PM-05 23 36 32 6 1 0 1 7 60 218
2017 PM-06 26 41 27 6 0 0 0 6 67 93
2014 PM 27 34 28 7 2 0 1 10 62 394
2014 PM-01 0 9 38 18 27 0 9 49 10 10
2014 PM-02 24 24 35 17 0 0 0 17 48 16
2014 PM-03 25 25 32 18 0 0 0 18 50 28
2014 PM-04 19 26 32 12 7 1 3 20 46 74
2014 PM-05 29 40 29 2 0 0 0 2 68 171
2014 PM-06 35 40 17 7 0 0 1 7 75 86

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 33 27 6 2 2 1 9 64 360
2018 PM-03 17 17 33 17 0 17 0 20 40 12
2018 PM-04 25 28 33 4 7 1 0 12 55 67
2018 PM-05 28 38 25 6 1 1 1 7 67 178
2018 PM-06 36 30 24 7 0 1 2 7 68 90
2017 PM 28 28 29 9 3 1 2 13 58 433
2017 PM-02 23 8 23 31 0 15 0 36 36 12
2017 PM-03 21 14 50 7 7 0 0 14 36 14
2017 PM-04 19 27 25 17 7 1 4 25 49 84
2017 PM-05 30 29 27 9 3 1 1 12 60 218
2017 PM-06 34 31 33 1 0 0 1 1 66 94
2014 PM 37 30 21 7 3 1 2 10 68 393
2014 PM-01 0 9 47 0 44 0 0 44 9 10
2014 PM-02 30 24 12 11 0 11 11 15 69 16
2014 PM-03 32 36 22 11 0 0 0 11 67 28
2014 PM-04 23 31 23 14 5 0 4 20 56 74
2014 PM-05 38 35 20 5 1 0 1 5 74 170
2014 PM-06 54 21 20 3 1 0 1 5 75 86

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 31 26 12 4 1 1 16 57 359
2018 PM-03 50 0 17 17 17 0 0 33 50 12
2018 PM-04 34 25 19 13 6 0 1 20 61 67
2018 PM-05 19 36 29 12 3 1 0 15 55 178
2018 PM-06 24 33 28 11 2 1 1 14 57 89
2017 PM 17 28 31 16 3 2 3 19 47 431
2017 PM-02 31 8 15 39 8 0 0 46 38 12
2017 PM-03 14 14 64 0 0 0 7 0 31 14
2017 PM-04 20 27 29 13 2 4 5 17 52 84
2017 PM-05 14 30 31 18 3 2 2 22 46 216
2017 PM-06 19 28 34 15 2 0 2 17 48 94
2014 PM 25 28 30 11 3 1 2 15 55 394
2014 PM-01 0 36 20 18 27 0 0 44 36 10
2014 PM-02 30 11 35 12 6 6 0 19 44 16
2014 PM-03 32 29 25 7 4 0 4 11 63 28
2014 PM-04 26 28 26 14 3 3 1 17 56 74
2014 PM-05 21 32 33 11 2 1 2 13 54 171
2014 PM-06 30 25 30 12 0 0 3 12 57 86

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 30 20 4 2 1 0 6 75 361
2018 PM-03 17 33 33 8 8 0 0 17 50 12
2018 PM-04 33 30 27 6 3 1 0 9 64 67
2018 PM-05 46 31 17 4 1 1 0 6 78 179
2018 PM-06 51 30 18 0 0 0 1 0 82 90
2017 PM 38 30 24 5 2 1 1 7 70 432
2017 PM-02 15 15 46 15 8 0 0 23 31 12
2017 PM-03 14 7 50 14 14 0 0 29 21 14
2017 PM-04 25 29 32 7 4 4 0 11 55 84
2017 PM-05 44 33 17 4 0 0 1 5 78 218
2017 PM-06 45 32 23 0 0 0 0 0 77 93
2014 PM 42 30 21 3 2 1 1 5 74 392
2014 PM-01 0 29 27 9 18 18 0 32 35 10
2014 PM-02 30 29 24 6 0 11 0 6 67 16
2014 PM-03 35 36 21 4 4 0 0 7 71 28
2014 PM-04 32 30 28 3 4 1 1 7 64 74
2014 PM-05 44 31 21 2 1 0 0 4 75 171
2014 PM-06 52 30 12 2 1 0 2 4 84 84

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 31 9 14 9 1 0 68 24 359
2018 PM-03 33 8 42 8 8 0 0 42 17 12
2018 PM-04 37 28 5 17 12 2 0 66 30 65
2018 PM-05 33 31 10 15 11 1 0 64 25 179
2018 PM-06 47 36 3 12 2 0 0 82 14 90
2017 PM 41 36 9 9 6 0 0 76 15 433
2017 PM-02 23 39 15 8 15 0 0 62 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 37 37 4 9 12 1 0 75 22 84
2017 PM-05 42 31 11 9 6 0 0 73 15 218
2017 PM-06 43 42 6 10 0 0 0 84 10 94
2014 PM 37 36 10 10 5 1 0 74 16 394
2014 PM-01 53 18 0 29 0 0 0 71 29 10
2014 PM-02 35 35 11 7 11 0 0 71 18 16
2014 PM-03 25 43 11 7 14 0 0 68 22 28
2014 PM-04 39 26 11 11 11 3 0 66 22 74
2014 PM-05 33 37 12 13 4 1 0 71 17 171
2014 PM-06 50 42 5 2 0 0 1 93 2 86

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 30 11 8 4 1 0 78 12 358
2018 PM-03 42 42 17 0 0 0 0 83 0 12
2018 PM-04 53 23 12 8 3 2 0 77 11 66
2018 PM-05 43 32 10 10 4 1 0 76 14 179
2018 PM-06 56 27 9 5 3 0 0 83 8 88
2017 PM 49 41 3 5 2 0 0 91 7 432
2017 PM-02 46 31 15 0 8 0 0 77 8 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 53 37 4 5 1 1 0 90 6 84
2017 PM-05 45 44 2 6 2 0 0 89 9 218
2017 PM-06 48 46 3 1 1 0 0 95 2 93
2014 PM 43 46 5 4 2 0 0 89 6 394
2014 PM-01 44 38 9 9 0 0 0 82 9 10
2014 PM-02 54 28 0 12 6 0 0 82 18 16
2014 PM-03 32 61 4 4 0 0 0 93 4 28
2014 PM-04 45 44 7 3 1 0 0 89 4 74
2014 PM-05 40 47 6 6 1 0 0 87 7 171
2014 PM-06 52 44 1 1 1 0 0 97 2 86

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 44 9 9 2 1 0 80 11 360
2018 PM-03 25 58 0 17 0 0 0 83 17 12
2018 PM-04 38 39 8 11 2 3 0 80 13 66
2018 PM-05 32 44 12 8 2 2 0 78 10 179
2018 PM-06 42 46 6 6 1 0 0 88 7 90

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 44 18 9 4 4 0 68 14 360
2018 PM-03 42 25 17 0 8 8 0 73 9 12
2018 PM-04 25 40 13 12 4 4 0 69 17 67
2018 PM-05 18 43 20 10 6 3 0 63 16 178
2018 PM-06 21 53 16 4 1 4 0 78 6 90
2017 PM 25 41 18 7 3 5 0 70 11 433
2017 PM-02 38 8 8 23 8 15 0 55 36 12
2017 PM-03 29 64 7 0 0 0 0 93 0 14
2017 PM-04 25 34 22 7 4 8 0 65 12 84
2017 PM-05 25 40 17 8 5 4 1 69 13 218
2017 PM-06 21 52 16 6 0 4 0 77 7 94
2014 PM 34 38 15 5 2 6 0 77 7 394
2014 PM-01 36 47 18 0 0 0 0 82 0 10
2014 PM-02 76 6 12 0 6 0 0 82 6 16
2014 PM-03 39 39 7 4 4 8 0 85 8 28
2014 PM-04 42 28 18 1 4 7 0 75 6 74
2014 PM-05 27 42 16 6 1 8 1 75 7 171
2014 PM-06 31 44 14 5 0 6 0 80 5 86

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 46 20 14 4 2 0 62 18 358
2018 PM-03 25 42 25 0 0 8 0 73 0 12
2018 PM-04 18 42 20 12 6 2 0 62 18 66
2018 PM-05 11 44 21 16 6 2 0 56 22 177
2018 PM-06 17 52 17 12 0 2 0 70 13 90
2017 PM 22 46 16 10 3 3 0 70 14 431
2017 PM-02 38 8 8 8 15 23 0 60 30 12
2017 PM-03 50 50 0 0 0 0 0 100 0 14
2017 PM-04 20 49 17 8 1 5 0 72 10 84
2017 PM-05 20 46 16 11 5 2 0 67 16 217
2017 PM-06 19 48 20 12 0 0 0 68 12 93
2014 PM 28 45 15 7 2 2 0 75 10 394
2014 PM-01 36 36 9 20 0 0 0 71 20 10
2014 PM-02 65 29 0 0 6 0 0 94 6 16
2014 PM-03 32 42 7 4 7 8 0 81 11 28
2014 PM-04 35 45 12 6 1 1 0 81 7 74
2014 PM-05 23 47 16 8 2 3 0 72 11 171
2014 PM-06 23 50 19 7 0 1 0 74 7 86

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 45 18 14 6 0 0 61 21 357
2018 PM-03 25 50 8 8 0 8 0 82 9 12
2018 PM-04 15 55 16 9 4 0 0 70 13 67
2018 PM-05 15 38 20 18 9 0 0 53 27 176
2018 PM-06 17 51 18 11 3 0 0 67 15 89
2017 PM 25 51 13 10 2 0 0 75 12 431
2017 PM-02 31 15 31 15 8 0 0 46 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 23 50 13 13 1 0 0 73 14 84
2017 PM-05 25 49 12 11 3 0 0 74 14 217
2017 PM-06 19 60 15 5 0 0 0 80 5 93
2014 PM 27 43 17 8 5 0 0 70 13 394
2014 PM-01 44 18 18 20 0 0 0 62 20 10
2014 PM-02 64 12 12 0 11 0 0 76 11 16
2014 PM-03 28 50 7 7 7 0 0 79 14 28
2014 PM-04 37 32 13 12 5 0 0 69 18 74
2014 PM-05 20 47 19 10 4 0 0 67 14 171
2014 PM-06 23 51 20 3 2 0 0 74 6 86

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 34 18 14 9 9 3 54 26 360
2018 PM-03 0 42 17 17 8 8 8 50 30 12
2018 PM-04 18 20 14 15 17 15 2 45 38 66
2018 PM-05 12 31 21 16 8 8 4 49 27 179
2018 PM-06 16 50 16 6 4 7 2 72 11 90
2017 PM 23 35 14 9 7 6 5 66 18 433
2017 PM-02 15 38 0 8 15 0 23 70 30 12
2017 PM-03 29 29 14 0 0 14 14 80 0 14
2017 PM-04 22 35 13 5 11 5 10 67 18 84
2017 PM-05 23 30 16 11 8 8 3 61 21 218
2017 PM-06 23 48 13 8 2 4 2 76 10 94
2014 PM 28 32 15 10 4 7 4 68 16 394
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 29 37 17 0 0 6 11 80 0 16
2014 PM-03 25 25 28 11 4 4 4 54 16 28
2014 PM-04 33 24 16 4 11 11 1 65 17 74
2014 PM-05 24 34 13 13 4 8 4 66 19 171
2014 PM-06 37 34 14 6 0 3 6 78 6 86

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 42 15 13 5 2 1 66 18 357
2018 PM-03 0 50 8 17 0 17 8 67 22 12
2018 PM-04 18 30 18 17 9 3 5 52 28 66
2018 PM-05 19 41 17 16 6 2 1 61 22 177
2018 PM-06 36 54 7 3 0 0 0 90 3 89
2017 PM 23 41 14 12 5 4 1 67 19 433
2017 PM-02 8 39 15 8 8 15 8 60 20 12
2017 PM-03 21 50 21 7 0 0 0 71 7 14
2017 PM-04 14 39 12 18 6 11 0 60 27 84
2017 PM-05 20 39 16 14 6 3 1 62 21 218
2017 PM-06 36 48 8 4 3 0 0 84 8 94
2014 PM 24 44 14 13 3 1 1 69 16 394
2014 PM-01 27 44 0 20 0 9 0 78 22 10
2014 PM-02 28 30 12 18 6 6 0 62 25 16
2014 PM-03 7 53 14 15 7 0 4 63 22 28
2014 PM-04 31 34 16 14 4 1 0 66 18 74
2014 PM-05 20 47 16 14 1 1 1 69 15 171
2014 PM-06 30 47 13 5 2 0 3 80 7 86

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 46 23 10 6 1 0 61 16 358
2018 PM-03 17 50 25 0 0 8 0 73 0 12
2018 PM-04 17 41 23 9 8 3 0 59 17 66
2018 PM-05 12 44 26 11 7 0 0 56 18 179
2018 PM-06 17 56 17 8 2 0 0 73 10 88

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 19 20 20 24 11 1 27 50 358
2018 PM-03 0 8 17 25 17 25 8 13 63 12
2018 PM-04 6 15 14 18 28 17 2 26 57 65
2018 PM-05 6 20 21 18 25 9 1 28 48 179
2018 PM-06 3 19 24 26 17 11 0 25 48 90
2017 PM 6 18 18 18 21 15 4 30 48 433
2017 PM-02 15 15 15 23 23 8 0 33 50 12
2017 PM-03 14 21 14 7 0 43 0 63 13 14
2017 PM-04 6 14 11 19 27 19 4 26 60 84
2017 PM-05 6 17 17 17 24 15 3 29 51 218
2017 PM-06 3 21 29 17 13 11 6 29 36 94
2014 PM 6 18 22 25 16 11 2 28 47 394
2014 PM-01 36 9 9 20 9 18 0 54 35 10
2014 PM-02 23 7 37 11 11 6 6 33 26 16
2014 PM-03 0 21 14 18 32 12 4 25 59 28
2014 PM-04 10 20 26 18 14 11 3 34 36 74
2014 PM-05 2 16 22 32 15 11 2 21 54 171
2014 PM-06 7 23 21 23 14 9 2 34 42 86

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 16 84 360
2018 PM-04 24 76 67
2018 PM-05 16 84 179
2018 PM-06 11 89 90

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 47 59
2018 PM-05 31 29

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 63 59
2018 PM-04 63 16
2018 PM-05 72 29
2018 PM-06 50 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 59
2018 PM-04 0 16
2018 PM-05 0 29
2018 PM-06 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 0 59
2018 PM-04 0 16
2018 PM-05 0 29
2018 PM-06 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM 29 59
2018 PM-04 31 16
2018 PM-05 17 29

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM 42 59
2018 PM-04 44 16
2018 PM-05 41 29
2018 PM-06 50 10

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM 46 59
2018 PM-04 44 16
2018 PM-05 55 29

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM 41 59
2018 PM-04 38 16
2018 PM-05 45 29

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM 36 59
2018 PM-04 44 16
2018 PM-05 38 29

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM 58 59
2018 PM-04 69 16
2018 PM-05 48 29
2018 PM-06 50 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM 25 59
2018 PM-05 24 29

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM 0 59
2018 PM-04 0 16
2018 PM-05 0 29
2018 PM-06 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 PM 12 59
2018 PM-06 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 PM 12 59
2018 PM-04 0 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM 44 59
2018 PM-04 44 16
2018 PM-05 52 29

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 PM 20 59
2018 PM-05 17 29

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 14 59

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 56 59
2018 PM-04 63 16
2018 PM-05 48 29

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PM 34 59
2018 PM-04 31 16
2018 PM-05 21 29

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 12 59

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 8 59

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 14 59

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 14 59

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 14 59

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 32 59
2018 PM-05 38 29

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 18 57

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 11 57

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PM 11 57

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 11 57

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 11 57
2018 PM-04 0 16

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 14 57
2018 PM-04 31 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 30 57
2018 PM-04 31 16
2018 PM-05 36 28

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 16 57

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 54 57
2018 PM-04 69 16
2018 PM-05 50 28

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PM 0 57
2018 PM-04 0 16
2018 PM-05 0 28

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 58 57
2018 PM-04 56 16
2018 PM-05 61 28

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 9 57

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 14 27 11 8 34 4 26 32 360
2018 PM-03 0 17 25 0 0 58 0 40 0 12
2018 PM-04 0 9 22 18 9 39 3 15 46 67
2018 PM-05 2 12 26 11 10 34 4 23 35 178
2018 PM-06 4 21 31 8 4 29 2 37 18 90
2017 PM 5 16 18 8 8 36 9 38 29 433
2017 PM-02 8 8 15 8 15 23 23 29 43 12
2017 PM-03 14 14 14 0 0 29 29 67 0 14
2017 PM-04 6 13 13 6 6 44 12 43 27 84
2017 PM-05 4 16 18 9 9 37 8 36 32 218
2017 PM-06 2 18 23 6 10 33 7 34 27 94
2014 PM 6 13 27 5 6 34 10 33 18 393
2014 PM-01 18 18 29 18 0 9 9 43 22 10
2014 PM-02 0 0 25 6 0 41 28 0 18 16
2014 PM-03 4 14 21 0 7 36 18 38 15 28
2014 PM-04 12 8 27 3 5 36 8 36 15 74
2014 PM-05 5 11 30 5 5 37 8 28 18 171
2014 PM-06 3 22 23 6 6 31 8 42 19 86

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 27 26 15 8 16 0 42 27 361
2018 PM-03 0 17 25 17 0 42 0 29 29 12
2018 PM-04 6 21 22 19 10 21 0 34 38 67
2018 PM-05 7 25 29 15 9 13 1 38 29 179
2018 PM-06 11 39 24 9 2 14 0 58 13 90
2017 PM 11 30 23 9 6 18 3 51 19 433
2017 PM-02 15 0 15 15 15 23 15 25 50 12
2017 PM-03 14 36 7 0 0 21 21 88 0 14
2017 PM-04 10 25 24 12 4 21 5 47 21 84
2017 PM-05 11 28 22 10 7 19 2 50 22 218
2017 PM-06 6 41 29 6 4 12 1 55 12 94
2014 PM 13 27 27 8 3 21 2 51 14 392
2014 PM-01 18 27 9 38 0 9 0 49 42 10
2014 PM-02 18 11 25 6 0 40 0 49 9 16
2014 PM-03 11 22 25 0 7 36 0 50 11 28
2014 PM-04 20 24 24 0 4 26 1 61 6 74
2014 PM-05 8 26 31 11 2 20 2 44 17 170
2014 PM-06 15 37 26 7 1 13 1 61 9 86

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 13 87 356
2018 PM-03 0 100 10
2018 PM-04 11 89 66
2018 PM-05 17 83 178

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 38 45
2018 PM-05 42 31

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 82 45
2018 PM-05 81 31

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 0 45
2018 PM-05 0 31

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 45
2018 PM-05 0 31

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 0 45
2018 PM-05 0 31

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 13 45

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 PM 18 44

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 PM 18 44
2018 PM-05 17 30

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 PM 0 44
2018 PM-05 0 30

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 PM 34 44
2018 PM-05 20 30

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 PM 36 44
2018 PM-05 37 30

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 PM 16 44
2018 PM-05 17 30

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 PM 0 44
2018 PM-05 0 30

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 PM 18 44
2018 PM-05 17 30

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 PM 0 44
2018 PM-05 0 30

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 27 44
2018 PM-05 27 30

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 29 45
2018 PM-05 26 31

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 PM 11 45

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 16 45
2018 PM-05 16 31

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 0 45
2018 PM-05 0 31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 58 45
2018 PM-05 61 31

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 16 43

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PM 0 43
2018 PM-05 0 30

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 23 43
2018 PM-05 17 30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 21 43
2018 PM-05 23 30

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 53 43
2018 PM-05 53 30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 65 43
2018 PM-05 60 30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 13 26 9 7 40 2 28 27 356
2018 PM-03 0 25 17 8 0 50 0 50 17 12
2018 PM-04 2 11 21 12 8 45 2 23 37 66
2018 PM-05 3 12 28 11 8 36 2 25 31 177
2018 PM-06 5 17 30 2 2 43 1 39 8 88
2017 PM 4 14 20 4 4 48 6 38 17 433
2017 PM-02 8 0 8 8 8 38 31 25 50 12
2017 PM-03 7 14 14 0 0 57 7 60 0 14
2017 PM-04 5 15 14 2 7 49 7 46 22 84
2017 PM-05 2 13 24 4 4 48 5 33 16 218
2017 PM-06 2 16 19 4 2 50 6 42 15 94
2014 PM 6 13 25 5 2 44 5 37 14 393
2014 PM-01 18 18 47 0 0 18 0 43 0 10
2014 PM-02 6 0 17 0 0 66 11 25 0 16
2014 PM-03 7 11 18 7 4 54 0 38 23 28
2014 PM-04 8 12 30 3 1 42 4 37 7 74
2014 PM-05 3 15 23 7 3 44 5 35 20 171
2014 PM-06 8 14 26 2 2 42 6 42 9 86

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 33 24 10 6 19 0 50 20 357
2018 PM-03 8 17 17 8 0 50 0 50 17 12
2018 PM-04 6 28 24 12 6 24 0 45 24 67
2018 PM-05 7 28 29 13 8 15 0 41 25 176
2018 PM-06 10 47 18 3 2 19 0 71 7 89
2017 PM 11 31 21 6 5 24 1 57 15 431
2017 PM-02 15 8 15 15 15 15 15 33 44 12
2017 PM-03 14 29 21 7 0 21 7 60 10 14
2017 PM-04 10 33 12 7 7 30 1 62 21 84
2017 PM-05 11 28 25 6 5 26 0 53 14 216
2017 PM-06 10 40 24 4 2 20 0 63 8 94
2014 PM 15 28 22 7 2 25 1 57 12 393
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 35 18 24 0 0 23 0 69 0 16
2014 PM-03 7 22 18 4 4 46 0 54 14 28
2014 PM-04 18 30 25 4 1 23 0 61 7 74
2014 PM-05 9 27 22 9 3 28 2 52 17 171
2014 PM-06 21 30 24 5 1 17 1 63 7 86
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 29 8 6 5 1 1 79 12 354
2018 PM-03 50 8 25 8 8 0 0 58 17 12
2018 PM-04 56 26 8 6 3 0 2 83 9 66
2018 PM-05 46 33 6 7 6 1 1 81 13 174
2018 PM-06 49 28 10 7 4 1 0 78 11 89
2017 PM 52 32 7 4 4 1 0 85 8 433
2017 PM-02 31 46 0 8 15 0 0 77 23 12
2017 PM-03 86 14 0 0 0 0 0 100 0 14
2017 PM-04 50 32 10 5 2 1 0 83 7 84
2017 PM-05 55 28 7 3 5 1 0 84 9 218
2017 PM-06 45 42 6 5 2 0 0 86 8 94

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 48 19 14 6 2 0 60 21 361
2018 PM-03 8 42 17 25 0 8 0 55 27 12
2018 PM-04 18 46 12 13 9 1 0 65 23 67
2018 PM-05 7 47 19 18 8 2 0 55 26 180
2018 PM-06 13 56 22 4 1 2 0 71 6 89
2017 PM 10 43 19 15 9 4 0 55 25 433
2017 PM-02 8 23 31 39 0 0 0 31 39 12
2017 PM-03 7 57 21 0 7 7 0 69 8 14
2017 PM-04 10 47 19 14 8 1 0 58 23 84
2017 PM-05 10 37 18 17 12 6 0 49 31 218
2017 PM-06 10 54 19 13 3 1 0 65 16 94

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 26 23 24 16 2 0 35 41 362
2018 PM-03 17 25 17 17 17 8 0 45 36 12
2018 PM-04 7 28 22 24 18 0 0 36 42 67
2018 PM-05 9 23 24 24 18 2 0 33 43 180
2018 PM-06 4 33 27 24 9 2 0 39 34 90
2017 PM 6 37 23 22 10 1 0 43 33 433
2017 PM-02 8 31 23 31 8 0 0 38 39 12
2017 PM-03 0 50 29 14 7 0 0 50 21 14
2017 PM-04 7 33 30 20 10 0 0 40 30 84
2017 PM-05 7 35 18 25 13 1 0 43 39 218
2017 PM-06 3 42 31 17 6 1 0 45 24 94

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 24 26 18 18 0 1 38 36 360
2018 PM-03 8 25 33 17 17 0 0 33 33 12
2018 PM-04 10 21 22 25 21 0 0 31 46 67
2018 PM-05 13 19 29 20 18 0 1 33 38 178
2018 PM-06 19 37 19 10 14 0 1 56 25 90
2017 PM 13 19 23 18 26 0 1 32 44 433
2017 PM-02 8 15 0 31 46 0 0 23 77 12
2017 PM-03 0 14 29 29 29 0 0 14 57 14
2017 PM-04 8 14 23 27 26 1 0 23 54 84
2017 PM-05 13 21 23 14 27 0 2 35 42 218
2017 PM-06 18 23 28 11 20 0 0 41 31 94

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 19 34 22 18 0 0 26 41 361
2018 PM-03 8 25 33 25 8 0 0 33 33 12
2018 PM-04 7 25 31 18 18 0 0 33 36 67
2018 PM-05 6 17 37 21 18 0 0 23 39 179
2018 PM-06 6 19 28 27 21 0 0 24 48 90
2017 PM 6 21 36 23 13 0 0 27 37 433
2017 PM-02 0 46 23 23 8 0 0 46 31 12
2017 PM-03 7 21 36 29 7 0 0 29 36 14
2017 PM-04 11 14 40 26 10 0 0 25 36 84
2017 PM-05 7 24 36 20 12 0 0 32 32 218
2017 PM-06 0 17 33 27 23 0 0 17 50 94

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 19 34 26 14 0 0 25 41 359
2018 PM-03 8 25 42 8 17 0 0 33 25 12
2018 PM-04 7 21 33 18 19 0 1 29 38 67
2018 PM-05 5 20 36 29 10 0 0 25 39 177
2018 PM-06 2 17 30 30 20 1 0 19 51 90
2017 PM 7 23 33 23 14 0 1 30 37 432
2017 PM-02 0 38 46 8 8 0 0 38 15 12
2017 PM-03 7 43 14 21 14 0 0 50 36 14
2017 PM-04 11 18 40 22 9 0 0 29 32 84
2017 PM-05 7 24 32 22 13 0 1 32 36 218
2017 PM-06 1 21 29 26 23 0 0 22 49 94

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 19 30 22 20 0 1 27 42 361
2018 PM-03 25 17 8 17 33 0 0 42 50 12
2018 PM-04 9 22 22 24 22 0 0 31 46 67
2018 PM-05 6 20 31 26 16 1 1 26 42 179
2018 PM-06 8 17 38 16 20 0 2 25 36 90
2017 PM 11 23 27 21 16 1 2 35 38 431
2017 PM-02 8 23 31 23 15 0 0 31 38 12
2017 PM-03 14 29 29 21 7 0 0 43 29 14
2017 PM-04 13 18 28 24 16 0 1 31 40 84
2017 PM-05 13 22 27 18 16 1 3 37 36 217
2017 PM-06 5 30 24 23 18 0 0 35 41 93

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 29 24 14 10 0 1 52 24 360
2018 PM-03 67 25 0 0 0 0 8 100 0 12
2018 PM-04 19 34 21 18 7 0 0 54 25 67
2018 PM-05 23 34 22 12 7 0 1 58 19 179
2018 PM-06 16 18 31 15 20 0 0 34 35 89
2017 PM 21 31 26 12 7 0 3 54 19 432
2017 PM-02 38 46 8 8 0 0 0 85 8 12
2017 PM-03 21 50 29 0 0 0 0 71 0 14
2017 PM-04 22 33 31 8 1 0 4 58 10 84
2017 PM-05 24 30 26 12 5 0 2 55 18 218
2017 PM-06 11 28 25 18 17 0 1 39 36 93

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 23 29 17 17 0 0 37 34 360
2018 PM-03 25 33 33 8 0 0 0 58 8 12
2018 PM-04 15 26 29 15 15 0 0 41 30 66
2018 PM-05 16 22 32 16 15 0 0 38 30 179
2018 PM-06 7 22 27 20 24 0 0 29 44 90
2017 PM 13 28 31 18 10 0 0 41 28 433
2017 PM-02 31 23 23 8 15 0 0 54 23 12
2017 PM-03 21 29 36 7 7 0 0 50 14 14
2017 PM-04 15 32 27 17 8 0 0 47 25 84
2017 PM-05 13 29 33 16 9 0 0 42 25 218
2017 PM-06 5 23 30 27 15 0 0 29 41 94

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 30 31 20 10 0 0 39 30 359
2018 PM-03 33 17 33 8 8 0 0 50 17 12
2018 PM-04 15 34 27 9 13 0 1 50 23 67
2018 PM-05 7 26 31 26 10 0 0 33 36 178
2018 PM-06 6 35 35 18 6 1 0 41 24 89
2017 PM 12 28 30 19 10 0 0 41 29 433
2017 PM-02 23 15 31 23 8 0 0 38 31 12
2017 PM-03 21 21 36 14 7 0 0 43 21 14
2017 PM-04 21 21 34 13 11 0 0 43 24 84
2017 PM-05 10 33 25 22 9 0 0 44 31 218
2017 PM-06 4 26 37 21 10 0 1 30 32 94

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 7 30 31 19 12 1 0 37 32 359
2018 PM-03 17 42 33 0 8 0 0 58 8 12
2018 PM-04 10 33 34 6 15 0 1 44 21 67
2018 PM-05 5 27 32 22 13 1 0 32 36 178
2018 PM-06 4 31 27 26 10 1 0 36 36 89
2017 PM 10 25 32 22 9 0 1 35 32 432
2017 PM-02 31 31 31 0 8 0 0 61 8 12
2017 PM-03 21 21 43 14 0 0 0 43 14 14
2017 PM-04 18 24 30 22 6 0 1 42 28 84
2017 PM-05 7 25 33 23 10 0 1 33 34 217
2017 PM-06 3 23 32 26 13 1 1 27 40 94

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 29 31 17 13 0 1 39 30 357
2018 PM-03 17 8 67 0 8 0 0 25 8 12
2018 PM-04 6 30 33 16 13 0 1 36 30 67
2018 PM-05 11 25 30 20 13 0 1 37 33 178
2018 PM-06 7 39 28 14 11 1 0 47 26 87
2017 PM 14 29 30 17 8 0 0 44 26 433
2017 PM-02 23 8 39 23 8 0 0 31 31 12
2017 PM-03 29 14 50 7 0 0 0 43 7 14
2017 PM-04 11 27 31 24 7 0 0 38 31 84
2017 PM-05 16 33 26 16 9 0 0 49 25 218
2017 PM-06 6 30 36 16 11 0 1 37 27 94

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 29 27 19 8 0 1 46 27 358
2018 PM-03 25 33 33 8 0 0 0 58 8 12
2018 PM-04 16 39 16 22 6 0 0 55 28 67
2018 PM-05 15 25 33 19 8 0 1 40 27 178
2018 PM-06 18 31 23 17 11 0 0 49 28 88
2017 PM 18 30 27 18 6 0 0 48 25 432
2017 PM-02 31 23 23 23 0 0 0 54 23 12
2017 PM-03 21 29 29 14 7 0 0 50 21 14
2017 PM-04 23 26 26 20 5 0 0 49 25 84
2017 PM-05 17 34 26 16 7 0 1 51 23 218
2017 PM-06 11 28 30 24 8 0 0 39 31 93

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 26 19 9 8 0 1 64 17 355
2018 PM-03 58 25 8 0 8 0 0 83 8 12
2018 PM-04 36 25 18 13 7 0 0 61 21 67
2018 PM-05 38 23 22 7 9 0 2 61 17 176
2018 PM-06 38 33 16 9 3 0 0 71 13 87
2017 PM 38 30 20 7 4 0 1 69 11 431
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 33 33 21 10 2 0 0 67 12 84
2017 PM-05 40 27 18 9 6 0 0 67 15 216
2017 PM-06 39 36 20 2 2 0 0 76 4 94

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 17 8 3 3 0 4 86 6 355
2018 PM-03 67 17 8 0 0 0 8 91 0 12
2018 PM-04 57 25 14 2 2 0 2 83 3 65
2018 PM-05 63 15 9 5 3 1 4 82 8 176
2018 PM-06 74 16 1 0 3 0 6 95 4 89

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 61 16 9 6 3 0 4 81 10 356
2018 PM-03 67 17 0 8 0 0 8 91 9 12
2018 PM-04 51 16 12 9 6 0 6 71 16 67
2018 PM-05 59 19 11 6 2 0 4 81 8 177
2018 PM-06 74 11 6 5 1 1 2 88 6 88
2017 PM 68 15 6 5 3 1 3 86 8 433
2017 PM-02 54 15 15 0 8 0 8 75 8 12
2017 PM-03 57 14 14 0 7 0 7 77 8 14
2017 PM-04 69 14 4 4 4 1 5 89 8 84
2017 PM-05 67 13 5 7 4 2 1 83 11 218
2017 PM-06 71 18 5 2 0 0 3 92 2 94

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 28 9 8 3 0 1 79 12 359
2018 PM-03 45 36 0 9 0 0 9 90 10 11
2018 PM-04 51 25 9 10 4 0 0 76 15 67
2018 PM-05 51 29 11 6 2 0 1 81 8 178
2018 PM-06 52 27 8 9 3 1 0 80 12 90
2017 PM 59 25 9 3 2 0 1 85 6 433
2017 PM-02 61 23 8 0 8 0 0 85 8 12
2017 PM-03 71 14 0 7 7 0 0 86 14 14
2017 PM-04 58 24 8 7 0 0 2 84 7 84
2017 PM-05 62 22 10 3 1 0 0 85 5 218
2017 PM-06 50 33 10 1 5 0 0 83 6 94

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 25 16 9 6 1 1 68 15 358
2018 PM-03 45 27 9 0 9 0 9 80 10 11
2018 PM-04 36 25 16 13 9 0 0 61 22 67
2018 PM-05 43 26 16 8 5 0 2 70 13 178
2018 PM-06 44 24 16 8 6 2 0 70 14 90
2017 PM 54 23 9 8 4 0 2 78 13 433
2017 PM-02 54 15 8 15 8 0 0 69 23 12
2017 PM-03 57 29 0 7 7 0 0 86 14 14
2017 PM-04 52 24 11 5 5 0 4 79 10 84
2017 PM-05 53 22 8 10 5 0 2 77 14 218
2017 PM-06 55 25 12 6 2 0 0 80 8 94

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 10 7 3 2 0 31 84 6 357
2018 PM-03 40 0 0 0 0 0 60 100 0 10
2018 PM-04 47 2 2 3 2 0 45 89 8 66
2018 PM-05 48 7 6 1 1 0 38 88 3 178
2018 PM-06 51 23 13 7 4 0 1 75 11 90
2017 PM 50 12 4 3 1 0 30 88 5 433
2017 PM-02 46 15 0 0 0 0 38 100 0 12
2017 PM-03 36 7 0 0 0 0 57 100 0 14
2017 PM-04 46 5 1 2 0 0 45 93 4 84
2017 PM-05 57 9 1 1 0 0 31 96 2 218
2017 PM-06 42 26 16 7 4 0 5 71 12 94

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 17 10 1 1 1 5 87 2 356
2018 PM-03 60 30 10 0 0 0 0 90 0 10
2018 PM-04 57 19 10 3 1 1 7 84 5 67
2018 PM-05 67 15 10 0 1 0 7 88 1 177
2018 PM-06 71 16 10 1 1 1 0 88 2 89
2017 PM 63 19 7 3 1 1 6 88 5 430
2017 PM-02 46 31 0 8 8 8 0 83 17 12
2017 PM-03 54 8 15 8 0 0 15 73 9 13
2017 PM-04 63 15 8 5 1 0 7 84 6 84
2017 PM-05 64 19 6 3 1 1 6 90 4 217
2017 PM-06 67 20 7 2 1 0 3 90 3 93

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 11 6 7 11 0 3 76 18 358
2018 PM-03 60 0 20 20 0 0 0 60 20 10
2018 PM-04 43 7 12 9 27 0 1 52 36 67
2018 PM-05 63 11 4 7 8 0 6 79 17 178
2018 PM-06 76 17 2 3 1 0 1 93 4 90
2017 PM 67 11 5 4 9 0 5 82 13 433
2017 PM-02 54 8 0 0 39 0 0 61 39 12
2017 PM-03 21 7 29 14 21 0 7 31 38 14
2017 PM-04 48 14 7 12 16 0 4 64 28 84
2017 PM-05 71 10 4 2 6 1 6 87 8 218
2017 PM-06 79 12 2 1 2 0 4 94 3 94

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 25 14 6 2 0 3 77 9 358
2018 PM-03 40 30 10 10 10 0 0 70 20 10
2018 PM-04 37 30 18 7 3 0 4 70 11 67
2018 PM-05 51 24 15 6 1 0 3 77 7 178
2018 PM-06 59 22 9 7 2 0 1 82 9 90
2017 PM 51 29 12 4 2 0 2 82 6 432
2017 PM-02 69 8 15 0 8 0 0 77 8 12
2017 PM-03 43 29 21 0 0 0 7 77 0 14
2017 PM-04 36 39 13 11 0 0 1 76 11 83
2017 PM-05 54 27 11 3 3 1 1 83 7 218
2017 PM-06 56 28 12 2 0 0 2 86 2 94

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 21 47 21 8 0 0 25 28 360
2018 PM-03 8 33 25 25 8 0 0 42 33 12
2018 PM-04 4 18 48 21 9 0 0 22 30 67
2018 PM-05 3 21 49 21 6 0 0 24 27 178
2018 PM-06 3 21 50 18 8 0 0 24 26 90
2017 PM 4 21 53 15 6 0 0 25 22 432
2017 PM-02 0 17 58 17 8 0 0 17 25 11
2017 PM-03 0 36 50 14 0 0 0 36 14 14
2017 PM-04 4 19 57 17 4 0 0 23 20 84
2017 PM-05 5 25 47 15 7 0 0 30 22 218
2017 PM-06 3 12 61 17 7 0 0 15 24 94

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 27 43 13 6 0 0 19 38 355
2018 PM-03 8 25 58 8 0 0 0 8 33 12
2018 PM-04 12 28 45 8 8 0 0 15 40 65
2018 PM-05 11 25 43 15 6 0 0 21 36 178
2018 PM-06 9 28 42 16 5 0 0 20 38 88
2017 PM 10 20 45 20 5 0 0 25 30 433
2017 PM-02 8 23 46 23 0 0 0 23 31 12
2017 PM-03 7 0 64 29 0 0 0 29 7 14
2017 PM-04 13 15 50 19 2 0 0 21 29 84
2017 PM-05 7 23 40 21 7 1 0 28 31 218
2017 PM-06 12 22 49 14 3 0 0 17 34 94
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 27 24 14 15 2 1 18 82 361
2018 PM-03 25 17 17 0 42 0 0 25 75 12
2018 PM-04 18 13 31 16 16 1 3 19 81 67
2018 PM-05 17 28 25 15 13 2 1 18 82 179
2018 PM-06 16 38 17 13 12 3 1 16 84 90
2017 PM 15 22 24 16 20 3 0 16 84 433
2017 PM-02 15 15 15 31 15 8 0 17 83 12
2017 PM-03 14 29 29 0 21 7 0 15 85 14
2017 PM-04 18 13 23 23 24 0 0 18 82 84
2017 PM-05 14 19 27 15 21 4 0 14 86 218
2017 PM-06 16 36 21 13 13 1 0 16 84 94

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 28 287
2018 PM-04 38 52
2018 PM-05 25 143
2018 PM-06 17 72
2017 PM 26 353
2017 PM-03 36 11
2017 PM-04 36 69
2017 PM-05 27 178
2017 PM-06 14 78

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 31 287
2018 PM-04 42 52
2018 PM-05 26 143
2018 PM-06 29 72
2017 PM 34 353
2017 PM-03 18 11
2017 PM-04 42 69
2017 PM-05 32 178
2017 PM-06 29 78

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 25 287
2018 PM-04 25 52
2018 PM-05 27 143
2018 PM-06 15 72
2017 PM 17 353
2017 PM-03 18 11
2017 PM-04 17 69
2017 PM-05 19 178
2017 PM-06 8 78

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 59 287
2018 PM-04 46 52
2018 PM-05 60 143
2018 PM-06 76 72
2017 PM 59 353
2017 PM-03 27 11
2017 PM-04 45 69
2017 PM-05 60 178
2017 PM-06 78 78

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 11 287
2018 PM-04 6 52
2018 PM-05 13 143
2018 PM-06 8 72
2017 PM 9 353
2017 PM-03 9 11
2017 PM-04 7 69
2017 PM-05 12 178
2017 PM-06 6 78

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 29 287
2018 PM-04 35 52
2018 PM-05 29 143
2018 PM-06 18 72

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 29 287
2018 PM-04 38 52
2018 PM-05 26 143
2018 PM-06 26 72
2017 PM 35 353
2017 PM-03 55 11
2017 PM-04 35 69
2017 PM-05 34 178
2017 PM-06 38 78

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 4 29 20 18 7 23 279
2018 PM-04 0 32 18 16 6 28 50
2018 PM-05 4 25 22 20 8 21 138
2018 PM-06 3 38 20 14 7 18 71
2017 PM 3 40 22 14 5 17 350
2017 PM-03 0 55 27 18 0 0 11
2017 PM-04 3 38 20 11 4 23 69
2017 PM-05 4 37 18 16 5 20 177
2017 PM-06 1 47 25 12 5 9 76

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 30 70 287
2018 PM-04 23 77 52
2018 PM-05 31 69 144
2018 PM-06 37 63 71

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 15 13 5 8 1 9 71 14 362
2018 PM-03 33 17 25 8 8 0 8 55 18 12
2018 PM-04 43 12 12 4 16 0 12 63 24 67
2018 PM-05 49 14 16 5 8 1 8 69 14 180
2018 PM-06 59 18 6 6 1 1 10 86 8 90

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 2 18 18 25 30 2 5 22 59 288
2018 PM-04 4 23 13 21 31 2 6 29 56 52
2018 PM-05 1 17 22 24 31 1 4 19 58 144
2018 PM-06 1 18 15 32 24 4 6 22 62 72
2017 PM 2 18 14 25 34 1 5 21 64 352
2017 PM-03 0 9 36 18 27 0 9 10 50 11
2017 PM-04 0 20 9 25 42 3 1 21 70 69
2017 PM-05 3 18 15 26 33 1 5 22 62 178
2017 PM-06 3 18 16 25 30 1 8 23 60 77

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 1 10 13 23 47 2 3 12 75 288
2018 PM-04 0 12 6 23 54 2 4 12 82 52
2018 PM-05 1 8 17 24 47 1 2 10 73 144
2018 PM-06 0 13 8 28 40 6 6 14 77 72
2017 PM 1 7 9 21 57 2 4 8 82 351
2017 PM-03 0 0 18 27 55 0 0 0 82 11
2017 PM-04 1 9 1 22 62 3 1 11 88 69
2017 PM-05 2 7 10 19 57 2 4 10 80 178
2017 PM-06 0 5 15 25 49 1 5 6 79 76
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