2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 40 5 8 4 0 0 83 12 102
2018 IS-03 42 33 8 17 0 0 0 75 17 12
2018 IS-04 45 42 6 3 3 0 0 88 6 33
2018 IS-05 44 36 6 8 6 0 0 81 14 36
2018 IS-06 36 45 0 18 0 0 0 82 18 11
2017 IS 40 40 8 8 4 0 0 80 13 119
2017 IS-03 38 38 12 6 6 0 0 75 13 16
2017 IS-04 52 23 12 14 0 0 0 75 14 44
2017 IS-05 27 57 3 5 8 0 0 84 14 37
2017 IS-06 39 45 8 8 0 0 0 84 8 13
2014 IS 29 41 12 11 7 0 0 70 18 140
2014 IS-03 16 55 7 11 12 0 0 71 23 18
2014 IS-04 36 32 12 14 6 0 0 68 20 50
2014 IS-05 27 43 16 11 2 0 0 71 14 44
2014 IS-06 28 44 11 6 11 0 0 72 17 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 39 10 10 5 1 0 75 15 102
2018 IS-03 50 33 8 8 0 0 0 83 8 12
2018 IS-04 38 53 6 0 3 0 0 91 3 32
2018 IS-05 32 27 8 22 8 3 0 61 31 37
2018 IS-06 9 64 9 9 9 0 0 73 18 11
2017 IS 33 37 12 14 3 1 0 70 18 119
2017 IS-03 44 38 12 6 0 0 0 81 6 16
2017 IS-04 34 32 16 16 2 0 0 66 18 44
2017 IS-05 24 43 5 19 5 3 0 70 25 37
2017 IS-06 31 39 15 16 0 0 0 70 16 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 35 5 5 2 0 0 88 7 101
2018 IS-03 58 25 0 17 0 0 0 83 17 12
2018 IS-04 53 38 3 3 3 0 0 91 6 32
2018 IS-05 53 33 6 6 3 0 0 86 8 36
2018 IS-06 45 45 9 0 0 0 0 91 0 11
2017 IS 50 31 13 4 2 0 0 81 6 119
2017 IS-03 44 37 13 6 0 0 0 81 6 16
2017 IS-04 54 23 16 7 0 0 0 77 7 44
2017 IS-05 52 35 11 0 3 0 0 86 3 37
2017 IS-06 55 30 8 8 0 0 0 84 8 13
2014 IS 45 39 13 0 3 0 0 84 3 139
2014 IS-03 39 45 11 0 5 0 0 84 5 18
2014 IS-04 45 41 12 0 2 0 0 86 2 49
2014 IS-05 48 36 14 0 2 0 0 84 2 44
2014 IS-06 50 39 11 0 0 0 0 89 0 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 40 6 6 2 0 0 86 8 102
2018 IS-03 50 42 8 0 0 0 0 92 0 12
2018 IS-04 50 38 6 3 3 0 0 88 6 32
2018 IS-05 43 35 5 14 3 0 0 78 16 37
2018 IS-06 27 64 9 0 0 0 0 91 0 11
2017 IS 44 38 9 4 5 1 0 82 9 119
2017 IS-03 44 37 6 0 13 0 0 81 13 16
2017 IS-04 52 23 16 7 2 0 0 75 9 44
2017 IS-05 41 43 3 5 5 3 0 86 11 37
2017 IS-06 31 61 8 0 0 0 0 92 0 13
2014 IS 31 39 17 8 4 0 0 71 12 140
2014 IS-03 21 40 28 11 0 0 0 61 11 18
2014 IS-04 34 36 18 6 6 0 0 70 12 50
2014 IS-05 32 43 14 9 2 0 0 75 11 44
2014 IS-06 33 39 11 17 0 0 0 72 17 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 28 15 16 7 0 0 62 23 101
2018 IS-03 42 8 25 25 0 0 0 50 25 12
2018 IS-04 41 38 13 6 3 0 0 78 9 32
2018 IS-05 27 27 14 19 14 0 0 54 32 37
2018 IS-06 9 27 27 36 0 0 0 36 36 11
2017 IS 30 32 19 15 3 0 0 62 18 119
2017 IS-03 44 38 13 6 0 0 0 81 6 16
2017 IS-04 34 32 25 9 0 0 0 66 9 44
2017 IS-05 24 35 16 16 8 0 0 60 24 37
2017 IS-06 8 30 8 54 0 0 0 38 54 13
2014 IS 21 35 17 17 8 1 1 57 25 140
2014 IS-03 43 29 17 0 5 0 5 76 6 18
2014 IS-04 16 36 18 22 6 2 0 53 29 50
2014 IS-05 18 36 16 18 11 0 0 54 29 44
2014 IS-06 22 33 17 22 6 0 0 56 28 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 41 9 14 5 0 0 73 18 103
2018 IS-03 33 25 33 8 0 0 0 58 8 12
2018 IS-04 36 45 9 6 3 0 0 82 9 33
2018 IS-05 27 35 3 24 11 0 0 62 35 37
2018 IS-06 0 73 9 18 0 0 0 73 18 11
2017 IS 29 39 18 8 5 1 0 68 14 119
2017 IS-03 50 38 6 0 6 0 0 87 6 16
2017 IS-04 34 32 23 7 2 2 0 67 9 44
2017 IS-05 22 43 13 14 8 0 0 65 22 37
2017 IS-06 8 46 31 15 0 0 0 54 15 13
2014 IS 19 37 21 17 5 1 1 57 22 140
2014 IS-03 38 35 11 12 0 0 5 76 13 18
2014 IS-04 16 34 22 20 6 2 0 51 27 50
2014 IS-05 16 39 25 14 7 0 0 54 20 44
2014 IS-06 17 44 17 17 6 0 0 61 22 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 28 19 8 6 2 0 66 14 103
2018 IS-03 25 17 33 17 0 8 0 45 18 12
2018 IS-04 39 42 12 0 6 0 0 82 6 33
2018 IS-05 38 19 19 14 8 3 0 58 22 37
2018 IS-06 9 36 36 9 9 0 0 45 18 11
2017 IS 32 30 19 13 3 3 1 64 17 118
2017 IS-03 40 33 7 20 0 0 0 73 20 15
2017 IS-04 41 18 21 14 0 5 2 63 15 44
2017 IS-05 24 43 10 14 5 3 0 70 20 37
2017 IS-06 16 38 38 0 8 0 0 54 8 13
2014 IS 31 31 14 7 11 5 1 66 20 140
2014 IS-03 43 33 18 0 5 0 0 76 5 18
2014 IS-04 32 28 10 8 16 6 0 64 26 50
2014 IS-05 25 32 16 9 11 5 2 61 22 44
2014 IS-06 28 33 22 6 11 0 0 61 17 18
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 31 11 5 3 1 2 80 8 100
2018 IS-03 58 25 8 8 0 0 0 83 8 12
2018 IS-04 55 36 6 3 0 0 0 91 3 33
2018 IS-05 37 31 14 6 6 3 3 73 12 35
2018 IS-06 27 36 18 9 9 0 0 64 18 11
2017 IS 44 33 11 4 4 4 0 80 9 119
2017 IS-03 44 38 19 0 0 0 0 81 0 16
2017 IS-04 48 27 11 2 0 11 0 85 3 44
2017 IS-05 35 41 8 8 8 0 0 76 16 37
2017 IS-06 47 30 8 0 16 0 0 77 16 13
2014 IS 41 32 8 7 5 6 0 78 13 140
2014 IS-03 28 51 0 0 5 16 0 94 6 18
2014 IS-04 36 36 8 8 8 4 0 75 17 50
2014 IS-05 57 27 9 5 0 2 0 86 5 44
2014 IS-06 39 22 11 17 11 0 0 61 28 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 33 5 12 5 0 0 78 17 100
2018 IS-03 50 25 8 17 0 0 0 75 17 12
2018 IS-04 58 36 0 3 3 0 0 94 6 33
2018 IS-05 29 37 11 14 9 0 0 66 23 35
2018 IS-06 27 36 0 27 9 0 0 64 36 11
2017 IS 43 35 8 8 5 1 0 79 14 118
2017 IS-03 44 50 6 0 0 0 0 94 0 16
2017 IS-04 50 30 9 7 2 2 0 81 9 44
2017 IS-05 33 36 6 14 11 0 0 70 25 36
2017 IS-06 47 38 0 16 0 0 0 84 16 13
2014 IS 33 38 10 12 3 4 0 74 16 140
2014 IS-03 17 67 11 0 0 5 0 89 0 18
2014 IS-04 29 32 8 20 8 4 0 63 29 50
2014 IS-05 43 34 12 9 0 2 0 79 9 44
2014 IS-06 39 39 11 11 0 0 0 78 11 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 11 7 3 0 0 79 10 101
2018 IS-03 67 25 8 0 0 0 0 92 0 12
2018 IS-04 58 30 9 3 0 0 0 88 3 33
2018 IS-05 36 33 17 8 6 0 0 69 14 36
2018 IS-06 36 27 0 27 9 0 0 64 36 11
2017 IS 50 27 11 7 4 1 0 78 11 119
2017 IS-03 63 13 25 0 0 0 0 75 0 16
2017 IS-04 54 21 14 9 0 2 0 77 9 44
2017 IS-05 43 30 5 11 10 0 0 73 21 37
2017 IS-06 31 61 8 0 0 0 0 92 0 13
2014 IS 41 35 8 12 3 1 1 77 15 140
2014 IS-03 39 56 5 0 0 0 0 95 0 18
2014 IS-04 32 36 6 18 8 0 0 68 26 50
2014 IS-05 52 29 12 5 0 2 0 83 5 44
2014 IS-06 39 28 0 33 0 0 0 67 33 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 35 15 15 5 4 0 65 20 103
2018 IS-03 33 42 0 8 0 17 0 90 10 12
2018 IS-04 27 39 15 12 6 0 0 67 18 33
2018 IS-05 22 30 22 16 5 5 0 54 23 37
2018 IS-06 0 45 18 27 9 0 0 45 36 11
2017 IS 22 29 21 18 2 8 0 55 22 119
2017 IS-03 38 25 13 0 6 19 0 77 8 16
2017 IS-04 20 30 27 14 0 9 0 55 15 44
2017 IS-05 14 35 16 32 0 3 0 50 33 37
2017 IS-06 23 23 16 31 8 0 0 46 38 13
2014 IS 13 39 22 15 4 7 1 56 20 140
2014 IS-03 11 39 24 11 0 16 0 59 13 18
2014 IS-04 16 29 20 20 4 10 2 50 27 50
2014 IS-05 14 48 27 7 2 2 0 63 9 44
2014 IS-06 11 33 11 33 6 6 0 47 41 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 27 17 20 6 2 0 55 27 103
2018 IS-03 25 42 8 8 8 8 0 73 18 12
2018 IS-04 33 30 15 15 6 0 0 64 21 33
2018 IS-05 22 14 30 27 8 0 0 35 35 37
2018 IS-06 0 55 9 36 0 0 0 55 36 11
2017 IS 18 23 26 22 6 5 0 43 29 119
2017 IS-03 31 19 25 0 13 13 0 57 14 16
2017 IS-04 20 16 32 20 7 5 0 38 29 44
2017 IS-05 14 22 24 35 3 3 0 36 39 37
2017 IS-06 16 30 23 23 8 0 0 46 31 13
2014 IS 13 30 28 19 5 4 1 45 26 139
2014 IS-03 17 28 21 12 5 16 0 54 21 18
2014 IS-04 14 27 18 26 8 6 2 44 37 50
2014 IS-05 14 30 40 14 2 0 0 44 16 43
2014 IS-06 11 22 28 33 6 0 0 33 39 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 28 22 16 11 5 0 49 28 102
2018 IS-03 18 55 0 9 9 9 0 80 20 11
2018 IS-04 24 27 27 9 6 6 0 55 16 33
2018 IS-05 11 19 24 22 22 3 0 31 44 37
2018 IS-06 9 27 36 27 0 0 0 36 27 11
2017 IS 12 27 27 21 7 7 0 41 30 119
2017 IS-03 13 31 25 6 6 19 0 54 15 16
2017 IS-04 14 25 30 16 9 7 0 41 27 44
2017 IS-05 8 19 30 35 5 3 0 28 41 37
2017 IS-06 8 53 8 31 0 0 0 61 31 13
2014 IS 7 27 26 23 9 7 1 37 35 140
2014 IS-03 5 33 28 12 5 16 0 46 21 18
2014 IS-04 10 23 18 24 12 12 2 38 41 50
2014 IS-05 7 25 39 23 7 0 0 32 29 44
2014 IS-06 6 44 11 22 17 0 0 50 39 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 33 17 18 15 3 0 49 33 102
2018 IS-03 8 50 0 17 17 8 0 64 36 12
2018 IS-04 15 48 18 9 6 3 0 66 16 33
2018 IS-05 8 22 14 27 27 3 0 31 56 37
2018 IS-06 10 10 50 20 10 0 0 20 30 10
2017 IS 12 25 24 19 15 4 0 39 36 118
2017 IS-03 13 31 37 6 6 6 0 47 13 16
2017 IS-04 9 32 16 25 14 5 0 43 40 44
2017 IS-05 11 14 28 19 25 3 0 26 45 36
2017 IS-06 8 38 16 31 8 0 0 46 38 13
2014 IS 6 27 20 26 16 5 0 35 44 140
2014 IS-03 11 35 11 11 17 16 0 54 33 18
2014 IS-04 8 18 22 22 22 8 0 28 48 50
2014 IS-05 7 25 23 34 11 0 0 32 45 44
2014 IS-06 0 44 11 28 17 0 0 44 44 18
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 36 13 9 9 0 0 70 17 103
2018 IS-03 42 42 8 0 8 0 0 83 8 12
2018 IS-04 39 39 12 3 6 0 0 79 9 33
2018 IS-05 27 30 14 16 14 0 0 57 30 37
2018 IS-06 9 45 18 18 9 0 0 55 27 11
2017 IS 26 42 13 14 3 1 0 69 18 119
2017 IS-03 25 38 25 13 0 0 0 63 13 16
2017 IS-04 30 39 7 23 2 0 0 68 25 44
2017 IS-05 16 54 16 5 5 3 0 73 11 37
2017 IS-06 23 38 16 23 0 0 0 62 23 13
2014 IS 15 42 18 14 10 1 0 58 25 140
2014 IS-03 11 51 16 12 11 0 0 61 23 18
2014 IS-04 19 32 18 16 14 2 0 51 31 50
2014 IS-05 16 50 18 14 2 0 0 66 16 44
2014 IS-06 11 39 6 22 22 0 0 50 44 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 37 10 18 5 0 0 67 23 101
2018 IS-03 58 17 0 17 8 0 0 75 25 12
2018 IS-04 34 50 9 6 0 0 0 84 6 32
2018 IS-05 19 27 16 27 11 0 0 46 38 37
2018 IS-06 9 55 9 27 0 0 0 64 27 11
2017 IS 24 45 12 14 4 1 0 70 19 119
2017 IS-03 25 44 13 12 6 0 0 69 19 16
2017 IS-04 29 43 7 16 5 0 0 73 20 44
2017 IS-05 14 57 11 13 3 3 0 73 16 37
2017 IS-06 23 30 31 16 0 0 0 53 16 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 24 13 25 10 17 4 41 43 102
2018 IS-03 8 25 8 25 17 0 17 40 50 12
2018 IS-04 6 24 15 24 3 24 3 42 38 33
2018 IS-05 8 11 16 27 16 19 3 24 55 37
2018 IS-06 9 45 9 27 9 0 0 55 36 11
2017 IS 11 19 24 19 10 13 3 35 35 119
2017 IS-03 6 13 19 13 12 38 0 30 40 16
2017 IS-04 9 18 36 11 5 13 7 34 20 44
2017 IS-05 5 14 22 32 14 11 3 22 53 37
2017 IS-06 16 38 8 23 15 0 0 54 38 13
2014 IS 10 21 21 24 8 15 1 37 38 140
2014 IS-03 5 23 23 11 0 33 5 46 17 18
2014 IS-04 10 12 20 30 8 20 0 28 48 50
2014 IS-05 16 25 25 18 9 7 0 44 29 44
2014 IS-06 6 33 6 33 17 0 6 41 53 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 38 7 11 3 0 0 79 14 101
2018 IS-03 58 25 0 17 0 0 0 83 17 12
2018 IS-04 55 36 6 3 0 0 0 91 3 33
2018 IS-05 25 44 8 17 6 0 0 69 22 36
2018 IS-06 18 45 18 9 9 0 0 64 18 11
2017 IS 30 44 12 9 3 1 2 76 12 119
2017 IS-03 38 31 31 0 0 0 0 69 0 16
2017 IS-04 39 41 7 7 2 2 2 83 10 44
2017 IS-05 22 46 11 16 5 0 0 68 21 37
2017 IS-06 23 62 8 8 0 0 0 84 8 13
2014 IS 27 49 11 7 4 1 1 77 11 140
2014 IS-03 23 56 16 0 0 5 0 83 0 18
2014 IS-04 23 43 16 10 6 2 0 67 17 50
2014 IS-05 34 50 9 7 0 0 0 84 7 44
2014 IS-06 33 44 0 11 11 0 0 78 22 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 35 17 22 0 4 4 57 24 23
2018 IS-05 27 27 27 9 0 0 9 60 10 11
2018 IS-06 0 50 10 40 0 0 0 50 40 10
2017 IS 13 40 13 13 0 0 20 66 17 30
2017 IS-05 10 20 10 10 0 0 50 60 20 10
2017 IS-06 8 61 16 16 0 0 0 69 16 13
2014 IS 9 51 23 9 6 0 3 62 15 35
2014 IS-05 16 58 16 0 0 0 9 82 0 12
2014 IS-06 6 44 22 17 11 0 0 50 28 18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 47 9 14 7 0 2 70 21 103
2018 IS-03 17 42 8 8 8 0 17 70 20 12
2018 IS-04 24 48 9 9 9 0 0 73 18 33
2018 IS-05 19 49 5 22 5 0 0 68 27 37
2018 IS-06 18 45 9 18 9 0 0 64 27 11
2017 IS 26 34 11 20 6 1 3 62 26 118
2017 IS-03 38 12 13 25 6 0 6 53 33 16
2017 IS-04 30 32 11 18 5 0 5 64 24 44
2017 IS-05 16 38 11 24 8 3 0 55 33 37
2017 IS-06 31 46 8 16 0 0 0 77 16 13
2014 IS 18 35 18 22 6 1 0 53 29 140
2014 IS-03 23 32 16 24 0 5 0 58 25 18
2014 IS-04 20 32 18 18 12 0 0 52 30 50
2014 IS-05 14 32 27 25 0 2 0 46 26 44
2014 IS-06 22 33 6 33 6 0 0 56 39 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 33 2 4 1 0 0 93 5 103
2018 IS-03 50 42 0 8 0 0 0 92 8 12
2018 IS-04 64 33 0 0 3 0 0 97 3 33
2018 IS-05 62 27 3 8 0 0 0 89 8 37
2018 IS-06 55 36 9 0 0 0 0 91 0 11
2017 IS 50 33 9 4 2 2 0 85 6 119
2017 IS-03 56 31 6 6 0 0 0 87 6 16
2017 IS-04 52 25 14 5 0 5 0 81 5 44
2017 IS-05 52 35 5 5 3 0 0 87 8 37
2017 IS-06 54 46 0 0 0 0 0 100 0 13
2014 IS 43 38 10 7 2 0 0 81 9 140
2014 IS-03 38 35 5 12 11 0 0 72 23 18
2014 IS-04 44 38 12 6 0 0 0 82 6 50
2014 IS-05 43 43 7 7 0 0 0 86 7 44
2014 IS-06 50 33 11 0 6 0 0 83 6 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 27 4 4 1 0 0 91 5 102
2018 IS-03 75 25 0 0 0 0 0 100 0 12
2018 IS-04 67 24 3 3 3 0 0 91 6 33
2018 IS-05 62 27 3 8 0 0 0 89 8 37
2018 IS-06 50 50 0 0 0 0 0 100 0 10
2017 IS 59 29 6 4 3 0 0 88 7 119
2017 IS-03 63 13 13 6 6 0 0 75 12 16
2017 IS-04 63 25 7 5 0 0 0 89 5 44
2017 IS-05 60 30 3 5 3 0 0 90 8 37
2017 IS-06 62 38 0 0 0 0 0 100 0 13
2014 IS 49 40 6 4 0 0 0 89 4 140
2014 IS-03 44 35 11 11 0 0 0 79 11 18
2014 IS-04 52 38 6 4 0 0 0 90 4 50
2014 IS-05 45 52 2 0 0 0 0 98 0 44
2014 IS-06 61 22 6 11 0 0 0 83 11 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 30 16 17 12 7 0 53 31 102
2018 IS-03 8 25 8 25 0 33 0 50 38 12
2018 IS-04 25 38 19 13 0 6 0 67 13 32
2018 IS-05 16 27 14 19 24 0 0 43 43 37
2018 IS-06 0 45 18 9 27 0 0 45 36 11
2017 IS 17 29 19 20 10 5 0 48 32 119
2017 IS-03 19 25 31 19 0 6 0 47 20 16
2017 IS-04 18 36 14 18 7 7 0 58 27 44
2017 IS-05 14 19 22 29 14 3 0 33 44 37
2017 IS-06 0 23 31 15 23 8 0 24 42 13
2014 IS 11 24 23 21 14 4 1 38 38 140
2014 IS-03 16 23 12 23 16 5 5 43 43 18
2014 IS-04 14 28 18 18 15 8 0 45 35 50
2014 IS-05 11 20 32 21 11 2 2 33 34 44
2014 IS-06 0 22 17 39 22 0 0 22 61 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 26 18 13 18 3 1 48 32 103
2018 IS-03 8 33 17 17 17 8 0 45 36 12
2018 IS-04 24 39 18 12 3 0 3 66 16 33
2018 IS-05 19 16 19 11 32 3 0 36 44 37
2018 IS-06 9 27 18 9 36 0 0 36 45 11
2017 IS 14 31 13 19 18 2 3 47 39 119
2017 IS-03 19 25 13 13 13 12 6 54 31 16
2017 IS-04 16 25 16 30 9 0 5 43 41 44
2017 IS-05 13 33 11 19 24 0 0 46 43 37
2017 IS-06 0 46 8 8 38 0 0 46 46 13
2014 IS 6 19 20 27 21 2 4 27 52 140
2014 IS-03 21 12 16 23 23 5 0 35 48 18
2014 IS-04 4 22 18 30 19 2 6 28 53 50
2014 IS-05 7 23 23 27 11 2 7 32 43 44
2014 IS-06 0 11 28 22 39 0 0 11 61 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 44 10 9 4 0 0 77 13 101
2018 IS-03 33 42 17 8 0 0 0 75 8 12
2018 IS-04 41 38 16 3 3 0 0 78 6 32
2018 IS-05 28 44 6 17 6 0 0 72 22 36
2018 IS-06 9 73 0 9 9 0 0 82 18 11
2017 IS 34 42 11 8 5 0 0 76 13 119
2017 IS-03 38 38 13 6 6 0 0 75 12 16
2017 IS-04 29 43 14 9 5 0 0 72 14 44
2017 IS-05 30 38 14 13 5 0 0 68 19 37
2017 IS-06 39 61 0 0 0 0 0 100 0 13
2014 IS 15 47 17 16 5 0 0 62 21 140
2014 IS-03 11 56 5 23 5 0 0 67 28 18
2014 IS-04 19 36 22 16 8 0 0 55 24 50
2014 IS-05 16 50 16 14 5 0 0 66 18 44
2014 IS-06 11 56 17 17 0 0 0 67 17 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 29 9 7 6 0 0 78 13 101
2018 IS-03 58 25 17 0 0 0 0 83 0 12
2018 IS-04 58 29 6 3 3 0 0 87 6 31
2018 IS-05 43 27 8 8 14 0 0 70 22 37
2018 IS-06 27 45 0 27 0 0 0 73 27 11
2017 IS 46 32 9 8 5 0 0 78 13 118
2017 IS-03 56 25 6 0 12 0 0 81 12 16
2017 IS-04 45 32 9 11 2 0 0 77 14 44
2017 IS-05 33 36 14 11 6 0 0 70 16 36
2017 IS-06 55 38 8 0 0 0 0 92 0 13
2014 IS 22 46 14 14 4 0 0 68 18 140
2014 IS-03 11 40 28 16 5 0 0 51 21 18
2014 IS-04 21 45 14 14 6 0 0 66 20 50
2014 IS-05 23 46 16 14 2 0 0 68 16 44
2014 IS-06 22 61 0 11 6 0 0 83 17 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 43 8 10 4 0 0 78 14 101
2018 IS-03 58 33 8 0 0 0 0 92 0 12
2018 IS-04 38 50 6 3 3 0 0 88 6 32
2018 IS-05 25 39 11 19 6 0 0 64 25 36
2018 IS-06 18 45 9 18 9 0 0 64 27 11
2017 IS 40 34 11 10 3 1 1 75 14 119
2017 IS-03 50 31 6 6 6 0 0 81 13 16
2017 IS-04 38 32 11 14 2 0 2 72 16 44
2017 IS-05 33 41 11 10 3 3 0 75 14 37
2017 IS-06 31 45 16 8 0 0 0 77 8 13
2014 IS 23 46 19 9 3 0 0 69 12 140
2014 IS-03 17 49 28 5 0 0 0 67 5 18
2014 IS-04 26 38 24 8 4 0 0 64 12 50
2014 IS-05 20 50 18 9 2 0 0 71 11 44
2014 IS-06 28 39 6 22 6 0 0 67 28 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 36 18 11 4 4 1 65 15 103
2018 IS-03 17 50 0 25 0 8 0 73 27 12
2018 IS-04 30 33 21 6 0 6 3 70 7 33
2018 IS-05 16 46 14 11 11 3 0 64 22 37
2018 IS-06 18 18 55 9 0 0 0 36 9 11
2017 IS 19 40 22 12 3 4 1 62 15 119
2017 IS-03 44 25 6 25 0 0 0 69 25 16
2017 IS-04 18 34 23 11 2 9 2 59 15 44
2017 IS-05 11 43 27 13 3 3 0 56 16 37
2017 IS-06 8 62 31 0 0 0 0 69 0 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 33 6 13 7 0 2 74 20 102
2018 IS-03 58 33 0 0 0 0 8 100 0 12
2018 IS-04 45 33 9 9 3 0 0 79 12 33
2018 IS-05 25 39 8 17 8 0 3 66 26 36
2018 IS-06 27 18 0 36 18 0 0 45 55 11
2017 IS 29 34 9 16 9 2 1 65 26 119
2017 IS-03 44 38 0 6 13 0 0 81 19 16
2017 IS-04 32 41 0 18 7 0 2 74 26 44
2017 IS-05 19 30 24 16 5 5 0 52 23 37
2017 IS-06 16 23 8 30 23 0 0 39 53 13
2014 IS 23 38 14 14 8 2 1 63 23 139
2014 IS-03 29 49 5 5 0 11 0 88 6 18
2014 IS-04 21 39 16 16 6 0 2 61 23 49
2014 IS-05 23 39 14 18 5 2 0 63 23 44
2014 IS-06 17 17 22 17 28 0 0 33 44 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 35 20 9 4 0 0 67 13 103
2018 IS-03 50 33 17 0 0 0 0 83 0 12
2018 IS-04 45 30 18 6 0 0 0 76 6 33
2018 IS-05 16 43 24 8 8 0 0 59 16 37
2018 IS-06 0 18 36 36 9 0 0 18 45 11
2017 IS 29 36 19 6 7 1 2 67 13 119
2017 IS-03 13 44 31 6 0 0 6 60 7 16
2017 IS-04 36 34 21 5 2 0 2 72 7 44
2017 IS-05 33 40 14 5 5 3 0 75 11 37
2017 IS-06 8 23 16 15 38 0 0 31 53 13
2014 IS 25 38 20 8 9 0 0 63 17 140
2014 IS-03 21 52 11 11 5 0 0 73 16 18
2014 IS-04 29 44 22 2 4 0 0 72 6 50
2014 IS-05 27 27 27 9 9 0 0 54 18 44
2014 IS-06 0 39 17 11 33 0 0 39 44 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 29 33 37 102
2018 IS-03 42 17 42 12
2018 IS-04 12 42 45 33
2018 IS-05 38 27 35 37
2018 IS-06 36 36 27 11
2017 IS 34 29 36 119
2017 IS-03 19 25 56 16
2017 IS-04 27 36 36 44
2017 IS-05 43 27 29 37
2017 IS-06 31 30 39 13
2014 IS 35 28 37 140
2014 IS-03 28 45 27 18
2014 IS-04 40 22 38 50
2014 IS-05 30 32 39 44
2014 IS-06 39 17 44 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 3 47 37 3 3 7 30
2018 IS-05 7 50 36 0 0 7 14
2017 IS 5 24 39 12 7 12 41
2017 IS-04 0 42 41 17 0 0 12
2017 IS-05 13 19 44 6 0 19 16
2014 IS 0 47 28 15 9999 10 49
2014 IS-04 0 35 49 11 9999 5 20
2014 IS-05 0 70 15 0 9999 15 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 39 4 4 1 0 0 91 5 102
2018 IS-03 58 33 0 8 0 0 0 92 8 12
2018 IS-04 56 41 3 0 0 0 0 97 0 32
2018 IS-05 43 38 8 8 3 0 0 81 11 37
2018 IS-06 45 55 0 0 0 0 0 100 0 11
2017 IS 43 43 7 3 3 0 0 86 7 119
2017 IS-03 44 38 6 6 6 0 0 81 13 16
2017 IS-04 52 37 9 2 0 0 0 89 2 44
2017 IS-05 35 43 10 5 5 0 0 79 11 37
2017 IS-06 31 69 0 0 0 0 0 100 0 13
2014 IS 32 43 15 6 4 1 0 75 9 140
2014 IS-03 28 60 7 0 5 0 0 88 5 18
2014 IS-04 32 32 20 10 4 2 0 65 15 50
2014 IS-05 32 48 14 5 2 0 0 80 7 44
2014 IS-06 39 50 6 6 0 0 0 89 6 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 39 19 11 5 0 0 65 16 103
2018 IS-03 33 25 17 8 17 0 0 58 25 12
2018 IS-04 36 36 21 6 0 0 0 73 6 33
2018 IS-05 8 49 16 19 8 0 0 57 27 37
2018 IS-06 18 36 36 9 0 0 0 55 9 11
2017 IS 16 44 24 10 3 2 0 61 14 119
2017 IS-03 25 44 31 0 0 0 0 69 0 16
2017 IS-04 20 50 16 9 2 2 0 72 12 44
2017 IS-05 11 35 33 14 5 3 0 47 20 37
2017 IS-06 8 45 23 23 0 0 0 53 23 13
2014 IS 7 35 22 23 10 3 0 43 34 140
2014 IS-03 16 52 16 0 11 5 0 72 11 18
2014 IS-04 2 42 24 24 6 2 0 45 31 50
2014 IS-05 11 20 21 32 14 2 0 32 46 44
2014 IS-06 6 22 22 28 17 6 0 29 47 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 29 35 19 6 0 1 25 40 102
2018 IS-03 0 42 33 8 17 0 0 25 42 12
2018 IS-04 3 19 34 34 9 0 0 44 22 32
2018 IS-05 19 30 41 8 0 0 3 8 50 37
2018 IS-06 9 55 27 9 0 0 0 9 64 11
2017 IS 10 29 35 12 8 0 6 22 42 118
2017 IS-03 13 31 25 19 6 0 6 26 47 16
2017 IS-04 9 23 36 7 16 0 9 25 35 44
2017 IS-05 8 36 36 17 0 0 3 17 46 36
2017 IS-06 8 38 38 8 0 0 8 8 50 13
2014 IS 19 31 33 11 4 1 0 16 51 140
2014 IS-03 16 18 39 11 5 11 0 18 39 18
2014 IS-04 26 22 39 12 2 0 0 14 47 50
2014 IS-05 9 43 27 14 7 0 0 20 52 44
2014 IS-06 28 33 33 6 0 0 0 6 61 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 27 30 16 13 3 1 30 39 102
2018 IS-03 17 17 33 17 8 8 0 27 36 12
2018 IS-04 3 15 33 30 18 0 0 48 18 33
2018 IS-05 16 38 27 8 5 3 3 14 57 37
2018 IS-06 10 40 40 0 10 0 0 10 50 10
2017 IS 16 19 34 11 10 3 7 24 39 117
2017 IS-03 19 19 19 19 13 13 0 36 43 16
2017 IS-04 11 11 37 9 18 2 11 31 26 44
2017 IS-05 23 23 34 14 0 0 6 15 49 35
2017 IS-06 16 23 53 8 0 0 0 8 39 13
2014 IS 23 32 25 11 5 1 3 17 57 140
2014 IS-03 23 11 39 5 12 5 5 19 37 18
2014 IS-04 28 32 20 16 0 0 4 17 63 50
2014 IS-05 18 39 25 9 9 0 0 18 57 44
2014 IS-06 28 33 28 0 6 0 6 6 65 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 25 28 17 7 0 2 24 47 102
2018 IS-03 42 25 8 25 0 0 0 25 67 12
2018 IS-04 3 19 44 25 9 0 0 34 22 32
2018 IS-05 38 22 24 8 3 0 5 11 63 37
2018 IS-06 9 55 18 9 9 0 0 18 64 11
2017 IS 18 23 38 13 3 1 5 16 44 119
2017 IS-03 31 13 37 6 0 6 6 7 50 16
2017 IS-04 9 25 39 16 2 0 9 20 38 44
2017 IS-05 27 27 30 11 3 0 3 14 55 37
2017 IS-06 16 16 61 8 0 0 0 8 31 13
2014 IS 33 24 22 12 6 1 2 19 59 138
2014 IS-03 27 35 23 5 5 5 0 11 65 18
2014 IS-04 43 18 19 10 4 0 6 15 65 49
2014 IS-05 23 37 21 14 5 0 0 19 60 43
2014 IS-06 33 11 28 22 6 0 0 28 44 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 25 40 14 9 0 1 23 37 101
2018 IS-03 8 33 50 8 0 0 0 8 42 12
2018 IS-04 13 19 31 22 16 0 0 38 31 32
2018 IS-05 11 31 42 11 3 0 3 14 43 36
2018 IS-06 27 18 45 9 0 0 0 9 45 11
2017 IS 10 33 31 16 5 1 3 22 45 118
2017 IS-03 6 37 25 13 13 0 6 27 47 16
2017 IS-04 9 28 35 16 5 0 7 23 40 43
2017 IS-05 11 38 35 14 0 3 0 14 50 37
2017 IS-06 23 22 31 23 0 0 0 23 45 13
2014 IS 17 33 31 14 4 1 1 18 50 140
2014 IS-03 5 36 27 16 5 5 5 24 46 18
2014 IS-04 12 32 32 22 2 0 0 24 44 50
2014 IS-05 23 30 32 9 7 0 0 16 52 44
2014 IS-06 28 44 28 0 0 0 0 0 72 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 29 22 18 8 3 3 27 50 102
2018 IS-03 25 42 8 25 0 0 0 25 67 12
2018 IS-04 6 34 16 25 13 3 3 40 43 32
2018 IS-05 22 24 30 11 3 5 5 15 52 37
2018 IS-06 36 36 9 18 0 0 0 18 73 11
2017 IS 22 30 23 12 7 1 6 20 56 119
2017 IS-03 19 19 25 19 13 0 6 33 40 16
2017 IS-04 20 27 23 7 9 0 14 18 55 44
2017 IS-05 22 35 22 16 3 3 0 20 58 37
2017 IS-06 38 23 31 8 0 0 0 8 61 13
2014 IS 24 29 31 9 4 1 3 13 55 140
2014 IS-03 17 28 39 0 0 5 11 0 54 18
2014 IS-04 24 29 24 18 4 0 2 22 53 50
2014 IS-05 23 27 39 7 2 0 2 9 51 44
2014 IS-06 28 50 17 6 0 0 0 6 78 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 31 22 14 12 1 4 27 51 102
2018 IS-03 33 25 17 8 8 0 8 18 64 12
2018 IS-04 9 33 24 15 15 0 3 31 44 33
2018 IS-05 22 28 22 19 3 0 6 24 53 36
2018 IS-06 9 36 36 9 9 0 0 18 45 11
2017 IS 19 33 21 13 6 3 5 21 56 119
2017 IS-03 25 19 13 19 12 13 0 36 50 16
2017 IS-04 13 39 20 11 5 0 11 18 59 44
2017 IS-05 19 38 19 16 3 3 3 20 60 37
2017 IS-06 23 23 46 8 0 0 0 8 46 13
2014 IS 17 25 27 18 8 1 4 27 45 139
2014 IS-03 23 28 21 5 7 5 11 14 60 18
2014 IS-04 18 25 21 18 14 0 4 34 45 49
2014 IS-05 11 25 32 25 2 0 5 28 38 44
2014 IS-06 28 33 22 11 6 0 0 17 61 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 21 26 25 6 2 3 32 40 102
2018 IS-03 33 8 25 25 0 8 0 27 45 12
2018 IS-04 3 19 34 31 9 3 0 42 23 32
2018 IS-05 27 24 19 22 0 0 8 24 56 37
2018 IS-06 18 27 36 9 9 0 0 18 45 11
2017 IS 19 18 38 13 6 2 4 20 40 119
2017 IS-03 31 6 31 6 13 6 6 21 43 16
2017 IS-04 14 20 36 16 5 0 9 23 37 44
2017 IS-05 21 19 46 8 3 3 0 11 41 37
2017 IS-06 16 23 30 23 8 0 0 31 38 13
2014 IS 23 17 36 12 7 1 3 20 43 140
2014 IS-03 7 21 28 11 12 11 11 29 36 18
2014 IS-04 26 13 36 16 6 0 4 23 40 50
2014 IS-05 20 25 36 12 7 0 0 18 45 44
2014 IS-06 50 11 28 6 6 0 0 11 61 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 32 8 9 4 0 0 79 13 102
2018 IS-03 58 25 8 0 8 0 0 83 8 12
2018 IS-04 52 33 3 9 3 0 0 85 12 33
2018 IS-05 35 32 14 14 5 0 0 68 19 37
2018 IS-06 36 45 9 9 0 0 0 82 9 11
2017 IS 33 43 8 8 6 2 0 77 14 119
2017 IS-03 38 50 6 0 0 6 0 93 0 16
2017 IS-04 32 43 11 7 5 2 0 77 12 44
2017 IS-05 24 46 5 10 14 0 0 71 24 37
2017 IS-06 47 31 14 8 0 0 0 78 8 13
2014 IS 41 38 12 6 2 1 0 79 9 140
2014 IS-03 45 39 11 0 0 5 0 89 0 18
2014 IS-04 38 38 14 6 4 0 0 76 10 50
2014 IS-05 39 43 16 2 0 0 0 82 2 44
2014 IS-06 50 22 6 17 6 0 0 72 22 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 28 4 7 1 0 0 88 8 102
2018 IS-03 67 33 0 0 0 0 0 100 0 12
2018 IS-04 64 30 3 0 3 0 0 94 3 33
2018 IS-05 54 24 8 14 0 0 0 78 14 37
2018 IS-06 36 55 0 9 0 0 0 91 9 11
2017 IS 45 36 7 9 2 1 0 81 12 118
2017 IS-03 62 25 13 0 0 0 0 87 0 16
2017 IS-04 46 36 7 9 0 2 0 84 9 44
2017 IS-05 42 33 3 20 3 0 0 75 22 36
2017 IS-06 23 55 8 0 15 0 0 77 15 13
2014 IS 42 41 8 8 0 0 0 83 8 140
2014 IS-03 33 56 11 0 0 0 0 89 0 18
2014 IS-04 43 36 14 8 0 0 0 78 8 50
2014 IS-05 46 43 2 9 0 0 0 89 9 44
2014 IS-06 44 28 6 22 0 0 0 72 22 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 39 7 3 1 1 0 89 4 102
2018 IS-03 58 33 8 0 0 0 0 92 0 12
2018 IS-04 55 39 3 0 3 0 0 94 3 33
2018 IS-05 43 41 8 5 0 3 0 86 6 37
2018 IS-06 18 64 9 9 0 0 0 82 9 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 38 17 4 0 3 0 79 4 103
2018 IS-03 42 42 17 0 0 0 0 83 0 12
2018 IS-04 45 33 9 6 0 6 0 84 6 33
2018 IS-05 30 35 27 5 0 3 0 67 6 37
2018 IS-06 18 64 18 0 0 0 0 82 0 11
2017 IS 27 37 22 9 2 3 0 67 11 118
2017 IS-03 38 25 13 19 0 6 0 67 20 16
2017 IS-04 39 32 25 5 0 0 0 70 5 44
2017 IS-05 22 30 29 14 0 5 0 55 14 37
2017 IS-06 0 84 8 0 8 0 0 84 8 13
2014 IS 37 43 14 4 0 3 0 82 4 140
2014 IS-03 39 33 5 17 0 5 0 76 18 18
2014 IS-04 36 52 8 0 0 4 0 92 0 50
2014 IS-05 34 43 16 5 0 2 0 79 5 44
2014 IS-06 28 39 33 0 0 0 0 67 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 49 11 8 2 0 0 80 10 103
2018 IS-03 25 67 8 0 0 0 0 92 0 12
2018 IS-04 39 48 6 3 3 0 0 88 6 33
2018 IS-05 24 43 19 11 3 0 0 68 14 37
2018 IS-06 9 64 9 18 0 0 0 73 18 11
2017 IS 28 47 14 8 2 1 0 76 9 118
2017 IS-03 44 44 13 0 0 0 0 87 0 16
2017 IS-04 35 44 12 5 2 2 0 81 7 43
2017 IS-05 22 38 21 19 0 0 0 60 19 37
2017 IS-06 0 84 16 0 0 0 0 84 0 13
2014 IS 32 48 13 5 1 1 0 81 6 140
2014 IS-03 33 44 23 0 0 0 0 77 0 18
2014 IS-04 38 40 14 2 2 4 0 82 4 50
2014 IS-05 25 59 9 7 0 0 0 84 7 44
2014 IS-06 22 50 11 17 0 0 0 72 17 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 41 9 8 2 0 0 81 10 101
2018 IS-03 58 42 0 0 0 0 0 100 0 12
2018 IS-04 50 34 9 3 3 0 0 84 6 32
2018 IS-05 33 36 11 17 3 0 0 69 19 36
2018 IS-06 0 73 18 9 0 0 0 73 9 11
2017 IS 39 46 8 5 2 0 0 85 7 119
2017 IS-03 50 44 6 0 0 0 0 94 0 16
2017 IS-04 43 48 7 2 0 0 0 91 2 44
2017 IS-05 35 41 14 10 0 0 0 76 10 37
2017 IS-06 16 61 8 8 8 0 0 77 16 13
2014 IS 37 45 9 8 1 0 0 81 9 140
2014 IS-03 33 44 11 12 0 0 0 77 12 18
2014 IS-04 36 44 12 6 2 0 0 80 8 50
2014 IS-05 34 52 9 2 2 0 0 86 5 44
2014 IS-06 39 33 6 22 0 0 0 72 22 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 25 17 15 6 9 1 59 23 102
2018 IS-03 33 33 8 0 0 25 0 89 0 12
2018 IS-04 27 30 24 12 3 3 0 59 16 33
2018 IS-05 30 14 14 24 8 8 3 48 36 37
2018 IS-06 9 36 18 18 18 0 0 45 36 11
2017 IS 22 27 19 13 9 8 3 55 24 119
2017 IS-03 25 25 19 0 6 12 13 67 8 16
2017 IS-04 25 34 20 7 5 7 2 65 13 44
2017 IS-05 14 22 16 24 16 8 0 38 44 37
2017 IS-06 23 31 16 16 15 0 0 54 30 13
2014 IS 30 32 18 9 5 2 4 66 15 140
2014 IS-03 28 51 11 0 0 5 5 88 0 18
2014 IS-04 22 34 16 12 10 0 6 60 23 50
2014 IS-05 41 29 16 5 2 5 2 76 7 44
2014 IS-06 39 22 17 17 6 0 0 61 22 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 45 11 11 6 2 2 72 17 103
2018 IS-03 50 25 8 0 17 0 0 75 17 12
2018 IS-04 24 48 9 6 6 3 3 77 13 33
2018 IS-05 14 46 16 19 5 0 0 59 24 37
2018 IS-06 9 64 9 18 0 0 0 73 18 11
2017 IS 23 39 12 16 5 6 0 65 22 119
2017 IS-03 13 62 19 0 0 6 0 80 0 16
2017 IS-04 25 27 14 20 5 9 0 57 27 44
2017 IS-05 19 35 14 21 5 5 0 57 28 37
2017 IS-06 31 54 0 16 0 0 0 84 16 13
2014 IS 21 44 16 13 4 2 1 67 17 140
2014 IS-03 21 45 17 5 5 0 5 70 11 18
2014 IS-04 18 42 14 16 4 6 0 64 21 50
2014 IS-05 27 43 16 9 5 0 0 70 14 44
2014 IS-06 17 44 22 17 0 0 0 61 17 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 41 23 8 4 1 0 65 12 103
2018 IS-03 33 25 17 8 8 8 0 64 18 12
2018 IS-04 33 39 21 6 0 0 0 73 6 33
2018 IS-05 5 54 27 5 8 0 0 59 14 37
2018 IS-06 0 36 36 27 0 0 0 36 27 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 23 16 15 18 11 3 44 38 103
2018 IS-03 17 25 17 0 25 17 0 50 30 12
2018 IS-04 24 24 15 18 6 12 0 55 28 33
2018 IS-05 3 22 16 14 35 8 3 27 55 37
2018 IS-06 0 36 18 36 9 0 0 36 45 11
2017 IS 9 18 21 19 21 9 2 31 45 118
2017 IS-03 19 25 31 6 19 0 0 44 25 16
2017 IS-04 7 14 26 16 21 14 2 25 44 43
2017 IS-05 11 16 14 27 24 8 0 30 56 37
2017 IS-06 0 23 16 23 23 8 8 27 55 13
2014 IS 5 23 19 26 18 7 1 31 48 140
2014 IS-03 5 33 5 28 17 5 5 43 51 18
2014 IS-04 2 25 22 26 14 12 0 30 45 50
2014 IS-05 9 21 25 27 11 5 2 32 41 44
2014 IS-06 0 17 17 28 39 0 0 17 67 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 17 83 102
2018 IS-05 22 78 37
2018 IS-06 45 55 11

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 47 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IS 71 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 71 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 65 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IS 47 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IS 29 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 35 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IS 35 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 71 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 47 17

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IS 0 16

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 IS 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IS 38 16

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 0 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 63 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 56 16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 IS 0 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 13 22 11 11 31 3 34 32 103
2018 IS-03 8 17 8 8 0 42 17 60 20 12
2018 IS-04 18 12 18 9 3 39 0 50 20 33
2018 IS-05 3 16 22 11 24 24 0 25 46 37
2018 IS-06 0 0 55 27 9 9 0 0 40 11
2017 IS 6 11 30 10 12 23 7 24 32 119
2017 IS-03 6 19 25 0 0 44 6 50 0 16
2017 IS-04 5 16 25 9 7 32 7 34 26 44
2017 IS-05 11 5 33 14 19 14 5 20 40 37
2017 IS-06 0 8 46 8 30 8 0 8 41 13
2014 IS 8 14 22 11 6 34 5 35 28 140
2014 IS-03 16 12 0 5 17 44 5 55 45 18
2014 IS-04 6 8 24 12 2 42 6 27 27 50
2014 IS-05 9 18 23 9 5 29 7 43 21 44
2014 IS-06 6 11 33 28 6 17 0 20 40 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 28 26 11 6 13 1 51 19 103
2018 IS-03 17 25 17 8 0 25 8 63 13 12
2018 IS-04 27 30 15 6 3 18 0 70 11 33
2018 IS-05 8 24 30 22 11 5 0 34 34 37
2018 IS-06 0 27 64 0 9 0 0 27 9 11
2017 IS 8 27 25 7 10 20 2 45 22 119
2017 IS-03 13 31 19 0 0 37 0 70 0 16
2017 IS-04 9 34 23 2 7 25 0 57 12 44
2017 IS-05 11 16 33 13 14 14 0 31 31 37
2017 IS-06 0 23 31 15 23 8 0 25 41 13
2014 IS 11 22 24 15 5 21 1 43 26 140
2014 IS-03 17 23 11 11 12 27 0 54 31 18
2014 IS-04 8 20 28 16 2 26 0 38 24 50
2014 IS-05 14 25 25 14 2 18 2 49 20 44
2014 IS-06 17 11 22 28 11 11 0 31 44 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 7 93 101
2018 IS-03 0 100 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 12 26 4 2 41 3 42 11 102
2018 IS-03 8 8 17 0 0 50 17 50 0 12
2018 IS-04 18 12 21 3 3 42 0 53 11 33
2018 IS-05 3 11 32 5 3 43 3 25 15 37
2018 IS-06 0 18 45 9 0 27 0 25 13 11
2017 IS 8 15 25 4 3 40 6 42 12 119
2017 IS-03 13 13 25 0 0 50 0 50 0 16
2017 IS-04 7 9 20 2 0 52 9 42 6 44
2017 IS-05 11 19 24 11 5 24 5 43 23 37
2017 IS-06 0 22 47 0 0 31 0 32 0 13
2014 IS 9 14 22 3 1 39 12 48 7 140
2014 IS-03 16 17 7 0 5 39 16 74 12 18
2014 IS-04 6 6 26 2 0 46 14 30 5 50
2014 IS-05 9 18 20 2 0 39 11 55 5 44
2014 IS-06 11 17 33 11 0 22 6 38 15 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 27 25 3 3 19 1 61 7 102
2018 IS-03 25 17 25 0 0 25 8 63 0 12
2018 IS-04 33 21 24 3 0 18 0 67 4 33
2018 IS-05 11 32 24 5 8 19 0 53 17 37
2018 IS-06 0 45 45 0 0 9 0 50 0 11
2017 IS 14 27 28 2 3 25 2 56 6 118
2017 IS-03 19 25 25 0 0 31 0 64 0 16
2017 IS-04 14 21 25 2 0 38 0 56 4 44
2017 IS-05 17 31 30 0 6 14 3 57 7 36
2017 IS-06 8 30 47 7 0 8 0 41 8 13
2014 IS 13 28 23 3 0 28 5 61 4 140
2014 IS-03 17 23 21 0 0 39 0 65 0 18
2014 IS-04 10 28 20 4 0 32 6 62 6 50
2014 IS-05 16 20 32 2 0 23 7 52 3 44
2014 IS-06 11 44 17 6 0 17 6 71 7 18
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 29 6 2 3 1 0 89 5 100
2018 IS-03 83 17 0 0 0 0 0 100 0 12
2018 IS-04 67 21 6 0 3 3 0 91 3 33
2018 IS-05 46 40 9 3 3 0 0 86 6 35
2018 IS-06 36 36 9 9 9 0 0 73 18 11
2017 IS 56 24 12 5 1 3 0 82 6 118
2017 IS-03 73 20 7 0 0 0 0 93 0 15
2017 IS-04 57 23 9 7 0 5 0 83 7 44
2017 IS-05 49 24 16 5 3 3 0 75 8 37
2017 IS-06 39 38 16 8 0 0 0 77 8 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 42 19 14 7 2 1 60 21 102
2018 IS-03 33 33 8 8 17 0 0 67 25 12
2018 IS-04 13 50 19 13 3 3 0 65 16 32
2018 IS-05 14 32 24 16 11 0 3 47 28 37
2018 IS-06 0 55 27 18 0 0 0 55 18 11
2017 IS 12 35 21 17 9 5 1 50 28 119
2017 IS-03 19 44 6 12 13 6 0 67 26 16
2017 IS-04 16 34 25 11 7 7 0 53 19 44
2017 IS-05 8 29 24 27 8 3 0 39 36 37
2017 IS-06 0 54 7 23 8 8 0 59 34 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 31 25 14 12 0 1 49 26 102
2018 IS-03 17 42 33 8 0 0 0 58 8 12
2018 IS-04 19 44 22 9 6 0 0 63 16 32
2018 IS-05 11 22 27 16 22 0 3 33 39 37
2018 IS-06 9 18 27 36 9 0 0 27 45 11
2017 IS 14 30 19 21 13 2 1 45 35 118
2017 IS-03 25 50 19 6 0 0 0 75 6 16
2017 IS-04 14 35 16 16 12 5 2 52 30 43
2017 IS-05 8 27 19 32 14 0 0 35 46 37
2017 IS-06 8 8 23 31 31 0 0 16 62 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 27 19 15 26 0 0 40 41 102
2018 IS-03 25 17 8 17 33 0 0 42 50 12
2018 IS-04 15 45 12 9 18 0 0 61 27 33
2018 IS-05 8 22 19 16 35 0 0 30 51 37
2018 IS-06 9 9 45 18 18 0 0 18 36 11
2017 IS 19 20 12 14 32 0 3 40 47 119
2017 IS-03 6 13 19 19 38 0 6 20 60 16
2017 IS-04 23 20 5 9 39 0 5 45 50 44
2017 IS-05 16 22 19 16 27 0 0 38 43 37
2017 IS-06 23 23 15 23 16 0 0 46 39 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 25 25 24 13 0 0 39 36 102
2018 IS-03 17 25 33 8 17 0 0 42 25 12
2018 IS-04 15 24 30 24 6 0 0 39 30 33
2018 IS-05 14 22 22 27 16 0 0 35 43 37
2018 IS-06 0 18 18 36 27 0 0 18 64 11
2017 IS 13 27 26 20 14 0 0 40 34 118
2017 IS-03 19 25 31 25 0 0 0 44 25 16
2017 IS-04 11 32 29 23 5 0 0 43 28 44
2017 IS-05 8 35 19 16 22 0 0 43 38 37
2017 IS-06 8 0 23 30 38 0 0 8 69 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 27 23 25 10 0 0 42 35 102
2018 IS-03 17 25 25 17 17 0 0 42 33 12
2018 IS-04 27 24 21 21 6 0 0 52 27 33
2018 IS-05 5 24 30 35 5 0 0 30 41 37
2018 IS-06 0 27 9 27 36 0 0 27 64 11
2017 IS 16 31 17 23 13 0 1 47 36 118
2017 IS-03 13 37 19 13 13 0 6 53 27 16
2017 IS-04 20 34 7 30 9 0 0 54 39 44
2017 IS-05 11 24 29 24 11 0 0 35 35 37
2017 IS-06 8 31 23 8 31 0 0 39 38 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 17 27 21 17 0 0 36 38 101
2018 IS-03 9 27 18 27 18 0 0 36 45 11
2018 IS-04 30 15 24 21 9 0 0 45 30 33
2018 IS-05 14 11 35 22 19 0 0 24 41 37
2018 IS-06 0 18 27 18 36 0 0 18 55 11
2017 IS 14 22 17 27 18 0 2 36 46 117
2017 IS-03 6 44 0 25 19 0 6 53 47 16
2017 IS-04 16 19 18 35 12 0 0 35 47 43
2017 IS-05 16 21 14 24 22 0 3 39 47 37
2017 IS-06 0 8 38 23 31 0 0 8 54 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 22 21 10 11 0 1 58 21 101
2018 IS-03 42 42 8 0 8 0 0 83 8 12
2018 IS-04 33 33 18 9 6 0 0 67 15 33
2018 IS-05 35 11 30 5 16 0 3 47 22 37
2018 IS-06 9 9 18 45 18 0 0 18 64 11
2017 IS 29 25 15 14 14 0 4 56 28 118
2017 IS-03 25 44 6 6 6 0 13 79 14 16
2017 IS-04 43 20 11 14 7 0 5 67 21 44
2017 IS-05 19 30 16 16 16 0 3 50 33 37
2017 IS-06 8 0 30 23 38 0 0 8 62 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 22 30 11 16 0 1 43 27 102
2018 IS-03 17 25 33 0 17 0 8 45 18 12
2018 IS-04 21 39 21 15 3 0 0 61 18 33
2018 IS-05 16 11 41 11 22 0 0 27 32 37
2018 IS-06 9 0 36 18 36 0 0 9 55 11
2017 IS 22 22 25 12 19 0 1 44 30 119
2017 IS-03 31 31 19 6 13 0 0 62 19 16
2017 IS-04 30 21 16 11 20 0 2 51 32 44
2017 IS-05 11 27 35 16 11 0 0 38 27 37
2017 IS-06 8 8 30 8 46 0 0 16 54 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 35 32 8 7 0 1 53 15 101
2018 IS-03 8 33 50 0 0 0 8 45 0 12
2018 IS-04 16 59 19 3 3 0 0 75 6 32
2018 IS-05 19 27 24 16 14 0 0 46 30 37
2018 IS-06 9 0 82 9 0 0 0 9 9 11
2017 IS 27 31 19 13 8 1 0 59 22 119
2017 IS-03 19 50 19 6 6 0 0 69 13 16
2017 IS-04 32 30 20 11 5 2 0 63 16 44
2017 IS-05 19 35 14 19 14 0 0 54 32 37
2017 IS-06 30 8 31 23 8 0 0 38 31 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 27 30 19 7 0 0 45 26 101
2018 IS-03 0 42 17 33 8 0 0 42 42 12
2018 IS-04 28 25 34 13 0 0 0 53 13 32
2018 IS-05 11 27 32 16 14 0 0 38 30 37
2018 IS-06 9 9 45 36 0 0 0 18 36 11
2017 IS 18 31 34 9 6 0 3 50 15 118
2017 IS-03 31 38 25 6 0 0 0 69 6 16
2017 IS-04 20 30 34 7 2 0 7 53 10 44
2017 IS-05 8 35 35 14 8 0 0 43 22 37
2017 IS-06 15 23 38 8 16 0 0 38 23 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 39 25 12 7 0 0 56 19 100
2018 IS-03 17 42 0 17 25 0 0 58 42 12
2018 IS-04 19 56 22 0 3 0 0 75 3 32
2018 IS-05 14 24 38 16 8 0 0 38 24 37
2018 IS-06 9 45 18 27 0 0 0 55 27 11
2017 IS 24 34 21 14 4 1 2 60 19 119
2017 IS-03 13 50 19 13 0 0 6 67 13 16
2017 IS-04 36 28 16 14 2 2 2 67 17 44
2017 IS-05 19 33 27 16 5 0 0 52 22 37
2017 IS-06 7 55 23 8 8 0 0 62 16 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 25 25 10 5 0 0 60 15 101
2018 IS-03 58 25 8 8 0 0 0 83 8 12
2018 IS-04 28 38 28 3 3 0 0 66 6 32
2018 IS-05 32 19 27 14 8 0 0 51 22 37
2018 IS-06 27 18 27 18 9 0 0 45 27 11
2017 IS 29 33 25 3 7 1 3 64 10 118
2017 IS-03 31 31 19 0 6 0 13 71 7 16
2017 IS-04 36 28 25 5 2 2 2 67 7 44
2017 IS-05 19 35 33 3 11 0 0 54 14 37
2017 IS-06 23 39 31 0 8 0 0 62 8 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 31 22 8 7 0 0 63 15 100
2018 IS-03 33 25 25 0 17 0 0 58 17 12
2018 IS-04 38 25 31 3 3 0 0 63 6 32
2018 IS-05 25 33 22 11 8 0 0 58 19 36
2018 IS-06 18 55 0 18 9 0 0 73 27 11
2017 IS 49 21 14 8 3 0 5 74 12 118
2017 IS-03 44 25 6 6 0 0 19 85 8 16
2017 IS-04 57 20 7 9 4 0 2 79 14 44
2017 IS-05 36 22 22 8 6 0 6 62 15 36
2017 IS-06 54 31 15 0 0 0 0 85 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 16 12 4 4 0 5 79 8 100
2018 IS-03 58 8 0 8 8 0 17 80 20 12
2018 IS-04 66 16 13 0 0 0 6 87 0 32
2018 IS-05 47 22 14 6 8 0 3 71 14 36
2018 IS-06 64 9 27 0 0 0 0 73 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 16 8 3 4 1 4 84 7 100
2018 IS-03 73 9 0 0 9 0 9 90 10 11
2018 IS-04 69 16 3 3 0 3 6 93 3 32
2018 IS-05 59 16 14 3 5 0 3 78 8 37
2018 IS-06 45 18 18 9 9 0 0 64 18 11
2017 IS 72 12 6 2 2 0 7 90 4 117
2017 IS-03 94 0 0 0 0 0 6 100 0 16
2017 IS-04 77 9 2 2 0 0 9 95 2 44
2017 IS-05 64 11 11 3 3 0 8 82 6 36
2017 IS-06 46 39 7 0 8 0 0 85 8 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 26 12 3 5 0 1 80 8 101
2018 IS-03 42 33 0 8 17 0 0 75 25 12
2018 IS-04 58 30 9 3 0 0 0 88 3 33
2018 IS-05 56 19 14 0 8 0 3 77 9 36
2018 IS-06 36 27 27 9 0 0 0 64 9 11
2017 IS 55 25 8 7 3 0 3 82 10 118
2017 IS-03 63 31 0 0 0 0 6 100 0 16
2017 IS-04 57 27 11 0 0 0 5 88 0 44
2017 IS-05 50 22 11 17 0 0 0 73 17 36
2017 IS-06 38 31 0 8 23 0 0 69 31 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 28 14 3 9 0 0 74 12 100
2018 IS-03 75 17 0 8 0 0 0 92 8 12
2018 IS-04 45 36 6 3 9 0 0 82 12 33
2018 IS-05 39 28 19 3 11 0 0 67 14 36
2018 IS-06 18 18 45 0 18 0 0 36 18 11
2017 IS 57 19 17 4 2 0 2 77 6 118
2017 IS-03 87 0 6 0 0 0 6 93 0 16
2017 IS-04 61 18 14 5 0 0 2 81 5 44
2017 IS-05 39 28 25 6 3 0 0 67 8 36
2017 IS-06 31 31 30 0 8 0 0 62 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 14 11 2 1 0 27 81 4 99
2018 IS-03 33 17 0 8 8 0 33 75 25 12
2018 IS-04 42 12 0 0 0 0 45 100 0 33
2018 IS-05 41 21 15 0 0 0 24 81 0 34
2018 IS-06 27 9 55 9 0 0 0 36 9 11
2017 IS 54 14 4 1 1 0 26 92 2 116
2017 IS-03 67 0 7 0 0 0 27 91 0 15
2017 IS-04 61 5 2 0 0 0 32 97 0 44
2017 IS-05 47 20 0 3 0 0 30 96 4 36
2017 IS-06 23 47 23 0 8 0 0 69 8 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 18 7 1 1 0 5 91 2 101
2018 IS-03 67 8 8 0 8 0 8 82 9 12
2018 IS-04 70 21 6 0 0 0 3 94 0 33
2018 IS-05 67 19 8 0 0 0 6 91 0 36
2018 IS-06 55 18 9 9 0 0 9 80 10 11
2017 IS 67 18 7 1 0 0 8 92 1 117
2017 IS-03 81 0 6 0 0 0 13 93 0 16
2017 IS-04 68 14 2 2 0 0 14 95 3 44
2017 IS-05 64 25 8 0 0 0 3 91 0 36
2017 IS-06 62 31 7 0 0 0 0 93 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 11 7 4 5 0 5 83 9 101
2018 IS-03 67 0 17 8 8 0 0 67 17 12
2018 IS-04 61 18 9 0 3 0 9 87 3 33
2018 IS-05 72 3 3 8 8 0 6 79 18 36
2018 IS-06 82 18 0 0 0 0 0 100 0 11
2017 IS 70 10 6 3 3 0 7 86 7 117
2017 IS-03 25 19 25 6 13 0 13 50 21 16
2017 IS-04 73 9 0 7 2 0 9 90 10 44
2017 IS-05 81 11 3 0 0 0 6 97 0 36
2017 IS-06 100 0 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 32 14 2 3 1 1 81 5 101
2018 IS-03 42 17 25 0 8 8 0 64 9 12
2018 IS-04 48 33 15 3 0 0 0 82 3 33
2018 IS-05 47 36 6 3 6 0 3 86 9 36
2018 IS-06 45 45 9 0 0 0 0 91 0 11
2017 IS 51 29 10 3 3 0 3 83 6 116
2017 IS-03 38 31 25 0 0 0 6 74 0 16
2017 IS-04 54 28 7 2 2 0 7 88 5 43
2017 IS-05 53 36 6 3 3 0 0 89 6 36
2017 IS-06 46 31 16 0 8 0 0 77 8 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 30 35 17 5 0 0 43 22 103
2018 IS-03 17 42 25 17 0 0 0 58 17 12
2018 IS-04 15 42 36 0 6 0 0 58 6 33
2018 IS-05 5 24 35 30 5 0 0 30 35 37
2018 IS-06 0 9 45 36 9 0 0 9 45 11
2017 IS 7 24 40 18 11 0 0 30 29 119
2017 IS-03 19 31 31 13 6 0 0 50 19 16
2017 IS-04 7 28 43 18 5 0 0 34 23 44
2017 IS-05 3 19 46 19 14 0 0 22 33 37
2017 IS-06 0 8 31 30 31 0 0 8 61 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 21 41 16 12 0 0 27 32 103
2018 IS-03 8 33 33 17 8 0 0 25 42 12
2018 IS-04 6 9 45 21 18 0 0 39 15 33
2018 IS-05 14 32 38 14 3 0 0 16 46 37
2018 IS-06 18 18 55 0 9 0 0 9 36 11
2017 IS 13 20 47 10 10 0 0 20 33 118
2017 IS-03 6 12 44 19 19 0 0 38 19 16
2017 IS-04 9 28 49 2 12 0 0 14 37 43
2017 IS-05 16 19 43 16 5 0 0 22 35 37
2017 IS-06 23 15 47 16 0 0 0 16 38 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 23 17 22 12 4 1 21 79 103
2018 IS-03 42 8 25 17 8 0 0 42 58 12
2018 IS-04 30 27 15 15 9 0 3 31 69 33
2018 IS-05 8 14 24 30 16 8 0 9 91 37
2018 IS-06 0 55 9 27 9 0 0 0 100 11
2017 IS 18 19 21 13 24 3 2 19 81 119
2017 IS-03 6 6 37 25 13 0 13 7 93 16
2017 IS-04 25 16 16 9 30 5 0 26 74 44
2017 IS-05 14 19 21 16 27 3 0 14 86 37
2017 IS-06 30 23 16 8 23 0 0 30 70 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 25 76
2018 IS-04 27 22
2018 IS-05 32 31
2018 IS-06 30 10
2017 IS 34 91
2017 IS-03 15 13
2017 IS-04 50 30
2017 IS-05 19 31

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 37 76
2018 IS-04 32 22
2018 IS-05 42 31
2018 IS-06 30 10
2017 IS 40 91
2017 IS-03 54 13
2017 IS-04 37 30
2017 IS-05 36 31

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 22 76
2018 IS-04 14 22
2018 IS-05 35 31
2018 IS-06 10 10
2017 IS 22 91
2017 IS-03 15 13
2017 IS-04 24 30
2017 IS-05 23 31

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 58 76
2018 IS-04 45 22
2018 IS-05 61 31
2018 IS-06 80 10
2017 IS 48 91
2017 IS-03 39 13
2017 IS-04 47 30
2017 IS-05 48 31

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 14 76
2018 IS-04 18 22
2018 IS-05 19 31
2018 IS-06 0 10
2017 IS 14 91
2017 IS-03 8 13
2017 IS-04 17 30
2017 IS-05 16 31

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 30 76
2018 IS-04 32 22
2018 IS-05 35 31
2018 IS-06 20 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 37 76
2018 IS-04 45 22
2018 IS-05 32 31
2018 IS-06 30 10
2017 IS 28 91
2017 IS-03 31 13
2017 IS-04 27 30
2017 IS-05 26 31

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 4 34 24 11 3 24 74
2018 IS-04 11 32 32 5 0 21 19
2018 IS-05 0 23 19 19 3 35 31
2018 IS-06 0 55 18 0 9 18 11
2017 IS 2 38 22 16 4 18 90
2017 IS-03 0 69 8 15 0 8 13
2017 IS-04 6 29 32 19 3 10 31
2017 IS-05 0 27 23 7 10 33 30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 29 71 77
2018 IS-04 27 73 22
2018 IS-05 23 77 31
2018 IS-06 45 55 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 16 15 6 20 2 5 57 27 102
2018 IS-03 50 25 0 8 8 0 8 82 18 12
2018 IS-04 48 18 12 6 15 0 0 67 21 33
2018 IS-05 17 19 22 6 31 3 3 38 38 36
2018 IS-06 45 0 18 0 27 0 9 50 30 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 1 12 31 26 26 1 3 14 54 77
2018 IS-04 5 14 32 27 18 0 5 19 48 22
2018 IS-05 0 6 29 29 32 0 3 7 63 31
2018 IS-06 0 9 27 27 36 0 0 9 64 11
2017 IS 4 22 11 18 38 0 7 28 60 92
2017 IS-03 0 46 15 23 8 0 8 50 33 13
2017 IS-04 6 26 3 20 38 0 6 34 62 31
2017 IS-05 0 10 13 19 49 0 10 11 75 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 8 21 21 47 0 1 11 68 77
2018 IS-04 5 14 9 32 36 0 5 19 71 22
2018 IS-05 3 3 16 26 52 0 0 6 77 31
2018 IS-06 0 9 36 0 55 0 0 9 55 11
2017 IS 1 5 4 23 58 0 9 7 88 92
2017 IS-03 0 8 8 23 46 0 15 9 82 13
2017 IS-04 0 6 0 22 58 0 13 7 93 31
2017 IS-05 0 0 6 19 68 0 6 0 93 31
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