2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 54 11 5 2 0 0 82 7 116
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 28 55 3 10 3 0 0 83 14 29
2018 FI-03 25 55 15 4 2 0 0 80 5 55
2018 FI-04 33 56 11 0 0 0 0 89 0 18
2017 FI 32 47 10 10 1 0 0 79 10 125
2017 FI-01 38 46 13 4 0 0 0 83 4 24
2017 FI-02 29 43 14 11 3 0 0 71 14 35
2017 FI-03 30 55 4 11 0 0 0 85 11 47
2017 FI-04 31 44 19 6 0 0 0 75 6 16
2014 FI 31 40 14 13 2 0 0 70 16 135
2014 FI-01 18 35 18 25 3 0 0 53 28 32
2014 FI-02 36 31 17 14 3 0 0 67 17 36
2014 FI-03 34 45 13 5 3 0 0 80 8 40
2014 FI-04 29 54 8 8 0 0 0 83 8 24

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 56 16 9 1 0 0 74 9 117
2018 FI-01 17 58 25 0 0 0 0 75 0 12
2018 FI-02 17 60 17 7 0 0 0 77 7 30
2018 FI-03 20 56 9 13 2 0 0 76 15 55
2018 FI-04 22 50 28 0 0 0 0 72 0 18
2017 FI 21 44 16 13 6 0 0 65 19 125
2017 FI-01 21 50 8 8 13 0 0 71 21 24
2017 FI-02 20 34 20 17 9 0 0 54 26 35
2017 FI-03 19 55 15 8 2 0 0 75 11 47
2017 FI-04 19 31 25 19 6 0 0 50 25 16

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 49 13 3 0 0 0 84 3 116
2018 FI-01 50 25 25 0 0 0 0 75 0 12
2018 FI-02 24 55 21 0 0 0 0 79 0 29
2018 FI-03 36 49 7 7 0 0 0 85 7 55
2018 FI-04 39 56 6 0 0 0 0 94 0 18
2017 FI 44 45 7 3 1 0 0 89 4 124
2017 FI-01 54 33 4 8 0 0 0 88 8 24
2017 FI-02 41 44 9 3 3 0 0 85 6 34
2017 FI-03 38 53 8 0 0 0 0 92 0 47
2017 FI-04 44 50 0 6 0 0 0 94 6 16
2014 FI 47 38 12 1 2 0 0 85 3 134
2014 FI-01 31 45 18 3 3 0 0 75 6 32
2014 FI-02 52 26 20 0 3 0 0 77 3 35
2014 FI-03 45 48 5 0 3 0 0 92 3 40
2014 FI-04 67 33 0 0 0 0 0 100 0 24

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 52 11 3 1 0 0 85 3 116
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 33 43 20 3 0 0 0 77 3 30
2018 FI-03 31 56 7 4 2 0 0 87 6 54
2018 FI-04 44 44 11 0 0 0 0 89 0 18
2017 FI 33 47 15 5 1 0 0 80 6 124
2017 FI-01 46 38 13 4 0 0 0 83 4 24
2017 FI-02 26 50 15 6 3 0 0 76 9 34
2017 FI-03 28 55 15 2 0 0 0 83 2 47
2017 FI-04 38 38 19 6 0 0 0 75 6 16
2014 FI 31 43 15 5 5 1 0 74 11 134
2014 FI-01 25 38 16 12 9 0 0 63 22 32
2014 FI-02 34 31 23 3 9 0 0 66 11 35
2014 FI-03 30 55 8 3 3 3 0 87 5 40
2014 FI-04 42 46 13 0 0 0 0 88 0 24

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 30 41 20 7 2 1 0 72 9 117
2018 FI-01 42 58 0 0 0 0 0 100 0 12
2018 FI-02 37 23 30 10 0 0 0 60 10 30
2018 FI-03 27 47 15 5 4 2 0 76 9 55
2018 FI-04 22 44 28 6 0 0 0 67 6 18
2017 FI 29 34 23 9 5 1 0 63 14 125
2017 FI-01 42 38 4 8 4 4 0 83 13 24
2017 FI-02 23 34 26 6 11 0 0 57 17 35
2017 FI-03 28 34 28 11 0 0 0 62 11 47
2017 FI-04 19 31 38 6 6 0 0 50 13 16
2014 FI 20 37 28 10 4 0 1 57 14 135
2014 FI-01 22 44 19 9 6 0 0 65 15 32
2014 FI-02 19 39 25 6 8 0 3 60 14 36
2014 FI-03 17 35 38 8 3 0 0 52 10 40
2014 FI-04 21 33 29 17 0 0 0 54 17 24

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 31 42 19 6 2 0 0 73 8 114
2018 FI-01 36 64 0 0 0 0 0 100 0 11
2018 FI-02 38 21 34 7 0 0 0 59 7 29
2018 FI-03 29 44 16 7 4 0 0 73 11 55
2018 FI-04 22 61 11 6 0 0 0 83 6 18
2017 FI 28 37 22 9 5 0 0 65 14 125
2017 FI-01 46 33 4 13 4 0 0 79 17 24
2017 FI-02 23 40 17 9 11 0 0 63 20 35
2017 FI-03 23 41 28 8 0 0 0 64 8 47
2017 FI-04 19 31 44 0 6 0 0 50 6 16
2014 FI 22 40 19 13 4 1 1 63 17 135
2014 FI-01 22 47 22 3 6 0 0 68 9 32
2014 FI-02 19 42 17 8 8 3 3 65 18 36
2014 FI-03 22 35 23 18 3 0 0 57 20 40
2014 FI-04 25 42 13 21 0 0 0 67 21 24

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 33 16 9 4 2 0 70 13 117
2018 FI-01 33 25 25 0 17 0 0 58 17 12
2018 FI-02 37 30 20 13 0 0 0 67 13 30
2018 FI-03 40 33 15 7 4 2 0 74 11 55
2018 FI-04 28 50 11 0 6 6 0 82 6 18
2017 FI 35 33 14 7 7 4 0 71 15 125
2017 FI-01 54 21 8 4 13 0 0 75 17 24
2017 FI-02 20 37 17 6 11 9 0 63 19 35
2017 FI-03 36 36 15 6 2 4 0 76 9 47
2017 FI-04 31 38 13 13 6 0 0 69 19 16
2014 FI 23 37 17 12 7 4 1 63 19 135
2014 FI-01 22 32 19 9 12 6 0 57 23 32
2014 FI-02 25 33 17 17 3 3 3 62 21 36
2014 FI-03 19 43 18 8 8 5 0 66 16 40
2014 FI-04 25 46 13 13 4 0 0 71 17 24
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 40 15 2 1 1 1 82 3 113
2018 FI-01 42 42 8 0 0 8 0 91 0 12
2018 FI-02 47 40 13 0 0 0 0 87 0 30
2018 FI-03 41 37 15 4 2 0 2 79 6 54
2018 FI-04 27 53 20 0 0 0 0 80 0 15
2017 FI 35 35 18 2 6 3 0 73 8 125
2017 FI-01 38 38 21 0 4 0 0 75 4 24
2017 FI-02 34 26 20 3 11 6 0 64 15 35
2017 FI-03 40 41 17 0 0 2 0 83 0 47
2017 FI-04 19 44 13 6 13 6 0 67 20 16
2014 FI 28 42 14 4 6 4 1 75 10 135
2014 FI-01 31 38 12 3 12 3 0 71 16 32
2014 FI-02 28 45 11 3 6 6 3 79 9 36
2014 FI-03 30 40 15 5 3 5 3 75 8 40
2014 FI-04 25 42 21 4 4 4 0 70 9 24

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 43 16 4 1 0 0 79 5 111
2018 FI-01 27 64 9 0 0 0 0 91 0 11
2018 FI-02 40 40 13 3 3 0 0 80 7 30
2018 FI-03 38 36 21 6 0 0 0 74 6 53
2018 FI-04 33 53 13 0 0 0 0 87 0 15
2017 FI 39 33 14 5 10 0 0 72 14 125
2017 FI-01 42 33 17 4 4 0 0 75 8 24
2017 FI-02 37 26 9 9 20 0 0 63 29 35
2017 FI-03 42 38 13 4 2 0 0 81 6 47
2017 FI-04 31 38 19 0 13 0 0 69 13 16
2014 FI 32 40 15 8 4 0 1 72 13 135
2014 FI-01 34 38 12 9 6 0 0 72 15 32
2014 FI-02 36 39 11 6 6 0 3 77 11 36
2014 FI-03 32 40 15 10 3 0 0 72 13 40
2014 FI-04 25 33 29 8 4 0 0 58 13 24

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 39 12 5 2 0 0 81 7 113
2018 FI-01 33 58 8 0 0 0 0 92 0 12
2018 FI-02 50 43 3 3 0 0 0 93 3 30
2018 FI-03 44 33 11 7 4 0 0 78 11 54
2018 FI-04 27 40 33 0 0 0 0 67 0 15
2017 FI 36 34 12 10 6 0 1 71 17 124
2017 FI-01 42 42 8 4 4 0 0 83 8 24
2017 FI-02 32 26 6 26 9 0 0 59 35 34
2017 FI-03 38 38 13 6 2 0 2 78 9 47
2017 FI-04 31 25 31 0 13 0 0 56 13 16
2014 FI 33 37 18 4 6 1 1 71 11 135
2014 FI-01 35 28 22 3 12 0 0 63 15 32
2014 FI-02 36 42 11 3 6 0 3 80 9 36
2014 FI-03 35 34 20 5 3 3 0 72 8 40
2014 FI-04 25 42 21 8 4 0 0 67 13 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 45 23 9 1 4 0 66 10 116
2018 FI-01 25 50 25 0 0 0 0 75 0 12
2018 FI-02 17 50 20 3 0 10 0 74 4 30
2018 FI-03 20 44 20 13 0 2 0 66 13 54
2018 FI-04 11 33 39 11 0 6 0 47 12 18
2017 FI 22 34 20 13 8 4 0 58 22 125
2017 FI-01 33 29 8 13 8 8 0 68 23 24
2017 FI-02 14 34 26 9 11 6 0 52 21 35
2017 FI-03 21 34 23 15 4 2 0 57 20 47
2017 FI-04 13 44 13 19 13 0 0 56 31 16
2014 FI 14 33 21 13 7 10 1 53 23 135
2014 FI-01 16 43 13 7 12 9 0 65 21 32
2014 FI-02 11 28 19 17 8 11 6 47 30 36
2014 FI-03 17 33 28 13 3 8 0 54 16 40
2014 FI-04 13 33 25 17 8 4 0 48 26 24

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 43 24 8 3 1 0 65 10 116
2018 FI-01 33 58 8 0 0 0 0 92 0 12
2018 FI-02 24 34 31 7 0 3 0 61 7 29
2018 FI-03 22 45 22 7 4 0 0 67 11 55
2018 FI-04 11 39 33 17 0 0 0 50 17 18
2017 FI 18 33 23 14 10 2 0 52 24 125
2017 FI-01 29 38 8 13 8 4 0 70 22 24
2017 FI-02 14 26 34 11 11 3 0 41 24 35
2017 FI-03 17 36 28 11 6 2 0 54 17 47
2017 FI-04 13 31 13 25 19 0 0 44 44 16
2014 FI 12 30 28 14 12 2 2 43 27 135
2014 FI-01 12 28 25 13 16 3 3 43 30 32
2014 FI-02 8 28 22 19 11 6 6 41 34 36
2014 FI-03 14 30 38 8 10 0 0 45 18 40
2014 FI-04 8 38 25 17 13 0 0 46 29 24

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 39 27 12 5 3 0 54 18 117
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 13 40 27 10 0 10 0 59 11 30
2018 FI-03 9 38 31 13 7 2 0 48 20 55
2018 FI-04 11 33 28 22 6 0 0 44 28 18
2017 FI 13 28 25 22 6 6 0 44 30 125
2017 FI-01 25 29 8 17 8 13 0 62 29 24
2017 FI-02 6 23 31 20 11 9 0 31 34 35
2017 FI-03 13 34 36 13 2 2 0 48 15 47
2017 FI-04 13 25 0 56 6 0 0 38 63 16
2014 FI 6 29 24 14 17 8 1 38 35 135
2014 FI-01 12 28 19 10 16 15 0 48 30 32
2014 FI-02 3 28 28 14 14 8 6 36 32 36
2014 FI-03 5 22 35 18 18 3 0 28 36 40
2014 FI-04 4 46 8 17 21 4 0 52 39 24

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 36 29 19 4 1 0 47 23 116
2018 FI-01 18 64 9 9 0 0 0 82 9 11
2018 FI-02 17 30 33 13 3 3 0 48 17 30
2018 FI-03 5 38 29 24 4 0 0 44 27 55
2018 FI-04 11 28 33 17 11 0 0 39 28 18
2017 FI 10 37 20 22 8 3 0 49 31 125
2017 FI-01 21 38 17 17 4 4 0 61 22 24
2017 FI-02 6 31 17 23 17 6 0 39 42 35
2017 FI-03 6 45 21 21 4 2 0 52 26 47
2017 FI-04 13 25 25 31 6 0 0 38 38 16
2014 FI 7 22 19 24 22 2 2 31 49 135
2014 FI-01 15 28 12 12 25 3 3 47 40 32
2014 FI-02 6 28 19 31 11 0 6 35 44 36
2014 FI-03 3 17 30 20 28 3 0 20 49 40
2014 FI-04 8 17 13 33 29 0 0 25 63 24
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 23 35 25 10 6 0 1 59 16 117
2018 FI-01 25 33 33 0 0 0 8 64 0 12
2018 FI-02 30 43 20 3 3 0 0 73 7 30
2018 FI-03 20 40 22 11 7 0 0 60 18 55
2018 FI-04 22 11 39 17 11 0 0 33 28 18
2017 FI 22 36 20 13 9 0 0 58 22 125
2017 FI-01 33 38 17 4 8 0 0 71 13 24
2017 FI-02 17 34 14 23 11 0 0 51 34 35
2017 FI-03 19 42 25 7 6 0 0 62 13 47
2017 FI-04 19 25 25 19 13 0 0 44 31 16
2014 FI 16 38 25 13 8 1 0 54 21 134
2014 FI-01 19 34 12 16 16 3 0 55 33 32
2014 FI-02 23 31 26 11 9 0 0 54 20 35
2014 FI-03 13 40 35 13 0 0 0 52 13 40
2014 FI-04 8 46 25 13 8 0 0 54 21 24

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 47 16 11 3 0 0 69 15 117
2018 FI-01 17 67 8 8 0 0 0 83 8 12
2018 FI-02 23 50 17 10 0 0 0 73 10 30
2018 FI-03 25 40 18 11 5 0 0 65 16 55
2018 FI-04 17 44 17 17 6 0 0 61 22 18
2017 FI 24 47 16 7 6 0 0 71 13 124
2017 FI-01 25 58 13 0 4 0 0 83 4 24
2017 FI-02 17 43 23 11 6 0 0 60 17 35
2017 FI-03 26 48 17 7 2 0 0 74 9 46
2017 FI-04 31 38 6 6 19 0 0 69 25 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 9 29 27 17 4 11 4 44 24 113
2018 FI-01 8 25 17 0 0 33 17 67 0 12
2018 FI-02 14 14 34 14 0 21 3 36 18 29
2018 FI-03 8 34 26 23 4 4 2 44 28 53
2018 FI-04 6 44 22 17 11 0 0 50 28 18
2017 FI 16 20 22 19 8 8 6 42 32 125
2017 FI-01 17 17 25 8 4 17 13 47 18 24
2017 FI-02 17 9 26 14 17 11 6 31 38 35
2017 FI-03 17 30 21 21 2 4 4 51 26 47
2017 FI-04 13 19 13 44 6 0 6 33 53 16
2014 FI 7 19 25 18 8 15 8 34 34 134
2014 FI-01 3 25 19 22 7 15 10 37 37 32
2014 FI-02 14 17 19 14 8 19 8 42 31 36
2014 FI-03 3 14 33 20 8 15 8 22 36 40
2014 FI-04 13 17 29 17 13 4 8 33 33 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 42 19 5 3 0 0 73 8 113
2018 FI-01 25 42 33 0 0 0 0 67 0 12
2018 FI-02 40 40 17 3 0 0 0 80 3 30
2018 FI-03 33 43 15 6 4 0 0 76 9 54
2018 FI-04 13 47 20 13 7 0 0 60 20 15
2017 FI 28 39 10 11 10 2 1 69 21 125
2017 FI-01 33 42 13 8 4 0 0 75 13 24
2017 FI-02 29 29 9 14 17 3 0 59 32 35
2017 FI-03 28 47 11 8 4 0 2 76 13 47
2017 FI-04 19 44 6 13 13 6 0 67 27 16
2014 FI 21 40 20 9 7 1 1 63 17 135
2014 FI-01 13 57 3 12 12 3 0 71 25 32
2014 FI-02 28 36 22 3 6 0 6 68 9 36
2014 FI-03 23 37 23 13 5 0 0 60 18 40
2014 FI-04 21 33 25 8 8 4 0 57 17 24

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 20 38 21 8 0 0 13 66 9 61
2018 FI-03 17 34 14 14 0 0 20 64 18 35
2018 FI-04 18 41 35 0 0 0 6 63 0 17
2017 FI 20 28 25 16 2 2 8 53 20 61
2017 FI-02 30 10 30 10 0 0 20 50 13 10
2017 FI-03 13 37 23 20 0 3 3 54 21 30
2017 FI-04 31 19 25 13 6 0 6 53 20 16
2014 FI 7 39 25 8 5 5 12 55 16 61
2014 FI-02 9 37 36 0 0 18 0 56 0 11
2014 FI-03 0 43 32 12 0 4 8 49 14 25
2014 FI-04 14 41 14 9 5 0 18 67 17 22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 56 15 8 3 0 0 75 10 117
2018 FI-01 42 33 17 8 0 0 0 75 8 12
2018 FI-02 23 47 13 10 7 0 0 70 17 30
2018 FI-03 18 55 18 7 2 0 0 73 9 55
2018 FI-04 0 94 0 6 0 0 0 94 6 18
2017 FI 26 42 14 12 6 0 1 68 18 124
2017 FI-01 29 63 4 0 4 0 0 92 4 24
2017 FI-02 20 31 14 26 9 0 0 51 34 35
2017 FI-03 24 41 20 9 4 0 2 67 14 46
2017 FI-04 31 44 6 13 6 0 0 75 19 16
2014 FI 20 49 19 8 4 0 0 69 12 134
2014 FI-01 28 29 25 15 3 0 0 57 18 32
2014 FI-02 20 43 23 6 9 0 0 63 14 35
2014 FI-03 10 62 23 5 0 0 0 72 5 40
2014 FI-04 29 58 4 4 4 0 0 88 8 24

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 39 45 10 5 0 0 0 85 5 117
2018 FI-01 50 33 17 0 0 0 0 83 0 12
2018 FI-02 33 50 7 10 0 0 0 83 10 30
2018 FI-03 36 49 9 5 0 0 0 85 5 55
2018 FI-04 50 39 11 0 0 0 0 89 0 18
2017 FI 36 46 11 4 2 0 0 82 6 124
2017 FI-01 42 33 25 0 0 0 0 75 0 24
2017 FI-02 20 54 14 3 9 0 0 74 11 35
2017 FI-03 41 48 2 9 0 0 0 89 9 46
2017 FI-04 44 44 13 0 0 0 0 88 0 16
2014 FI 38 38 13 9 2 1 0 76 11 135
2014 FI-01 31 25 16 18 6 3 0 58 25 32
2014 FI-02 33 42 14 8 3 0 0 75 11 36
2014 FI-03 37 45 10 8 0 0 0 82 8 40
2014 FI-04 58 33 8 0 0 0 0 92 0 24

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 50 40 8 3 0 0 0 90 3 117
2018 FI-01 50 42 8 0 0 0 0 92 0 12
2018 FI-02 47 47 3 3 0 0 0 93 3 30
2018 FI-03 45 40 11 4 0 0 0 85 4 55
2018 FI-04 67 33 0 0 0 0 0 100 0 18
2017 FI 38 51 6 5 1 0 0 89 6 124
2017 FI-01 38 46 8 8 0 0 0 83 8 24
2017 FI-02 26 60 9 3 3 0 0 86 6 35
2017 FI-03 44 48 4 4 0 0 0 91 4 46
2017 FI-04 50 44 0 6 0 0 0 94 6 16
2014 FI 42 39 8 7 4 0 0 81 11 134
2014 FI-01 28 32 12 15 13 0 0 59 28 32
2014 FI-02 34 46 11 6 3 0 0 80 9 35
2014 FI-03 48 40 8 5 0 0 0 87 5 40
2014 FI-04 67 33 0 0 0 0 0 100 0 24

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 43 23 10 3 1 1 63 13 115
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 24 38 31 3 3 0 0 62 7 29
2018 FI-03 19 37 22 17 2 2 2 58 19 54
2018 FI-04 0 61 28 6 6 0 0 61 11 18
2017 FI 23 44 14 12 5 2 0 69 17 124
2017 FI-01 38 46 13 0 0 4 0 87 0 24
2017 FI-02 12 50 21 12 6 0 0 62 18 34
2017 FI-03 28 43 8 15 4 2 0 72 20 47
2017 FI-04 13 31 19 25 13 0 0 44 38 16
2014 FI 15 39 25 11 7 3 1 55 19 135
2014 FI-01 22 29 18 10 12 9 0 56 24 32
2014 FI-02 11 39 28 8 11 0 3 52 20 36
2014 FI-03 10 45 33 10 0 3 0 56 10 40
2014 FI-04 17 46 21 13 4 0 0 63 17 24

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 23 38 15 14 8 1 2 63 22 116
2018 FI-01 42 42 8 8 0 0 0 83 8 12
2018 FI-02 31 41 10 10 7 0 0 72 17 29
2018 FI-03 20 38 16 16 5 2 2 60 23 55
2018 FI-04 11 33 17 17 17 0 6 47 35 18
2017 FI 23 36 16 8 14 2 1 61 22 124
2017 FI-01 35 39 9 4 9 4 0 77 14 23
2017 FI-02 20 43 11 9 17 0 0 63 26 35
2017 FI-03 23 34 21 6 11 2 2 60 18 47
2017 FI-04 13 31 19 13 25 0 0 44 38 16
2014 FI 12 39 17 13 13 2 4 55 27 135
2014 FI-01 18 32 9 6 25 6 3 55 35 32
2014 FI-02 8 39 22 11 17 0 3 49 29 36
2014 FI-03 10 45 25 13 3 3 3 58 16 40
2014 FI-04 13 38 4 25 8 0 13 57 38 24

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 51 9 10 1 0 0 79 11 117
2018 FI-01 33 50 8 8 0 0 0 83 8 12
2018 FI-02 27 47 20 7 0 0 0 73 7 30
2018 FI-03 29 51 5 13 2 0 0 80 15 55
2018 FI-04 28 61 6 6 0 0 0 89 6 18
2017 FI 24 53 10 10 2 0 0 77 13 124
2017 FI-01 25 54 13 4 4 0 0 79 8 24
2017 FI-02 18 44 12 21 6 0 0 62 26 34
2017 FI-03 30 55 6 8 0 0 0 85 8 47
2017 FI-04 19 69 6 6 0 0 0 88 6 16
2014 FI 21 45 15 11 7 1 0 67 18 135
2014 FI-01 12 37 22 9 16 3 0 51 26 32
2014 FI-02 28 36 11 19 6 0 0 64 25 36
2014 FI-03 15 62 15 8 0 0 0 77 8 40
2014 FI-04 38 38 13 4 8 0 0 75 13 24

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 31 47 10 10 2 0 0 78 11 115
2018 FI-01 33 50 17 0 0 0 0 83 0 12
2018 FI-02 33 47 13 7 0 0 0 80 7 30
2018 FI-03 30 45 9 13 2 0 0 75 15 53
2018 FI-04 33 50 6 6 6 0 0 83 11 18
2017 FI 26 44 18 9 2 0 1 71 11 124
2017 FI-01 25 50 13 13 0 0 0 75 13 24
2017 FI-02 21 41 21 12 6 0 0 62 18 34
2017 FI-03 30 47 17 2 2 0 2 78 4 47
2017 FI-04 19 44 19 19 0 0 0 63 19 16
2014 FI 31 34 20 10 4 0 0 66 14 134
2014 FI-01 31 25 19 13 12 0 0 56 25 32
2014 FI-02 29 34 20 14 3 0 0 63 17 35
2014 FI-03 24 45 23 8 0 0 0 70 8 40
2014 FI-04 46 29 17 4 4 0 0 75 8 24

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 45 18 7 2 0 0 74 9 117
2018 FI-01 42 42 17 0 0 0 0 83 0 12
2018 FI-02 37 37 17 10 0 0 0 73 10 30
2018 FI-03 24 45 20 9 2 0 0 69 11 55
2018 FI-04 22 56 17 0 6 0 0 78 6 18
2017 FI 27 41 15 12 5 0 0 68 17 124
2017 FI-01 42 33 8 8 8 0 0 75 17 24
2017 FI-02 18 35 18 21 9 0 0 53 29 34
2017 FI-03 30 49 11 9 2 0 0 79 11 47
2017 FI-04 13 44 38 6 0 0 0 56 6 16
2014 FI 24 46 16 9 5 0 0 69 14 134
2014 FI-01 28 38 9 12 13 0 0 66 25 32
2014 FI-02 23 37 26 11 3 0 0 60 14 35
2014 FI-03 23 55 18 5 0 0 0 77 5 40
2014 FI-04 25 50 8 8 8 0 0 75 17 24

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 52 26 8 3 1 0 63 11 115
2018 FI-01 0 83 17 0 0 0 0 83 0 12
2018 FI-02 17 34 38 3 3 3 0 54 7 29
2018 FI-03 9 54 26 9 2 0 0 63 11 54
2018 FI-04 11 61 11 11 6 0 0 72 17 18
2017 FI 14 43 23 10 4 6 0 60 15 124
2017 FI-01 21 42 17 4 4 13 0 71 10 24
2017 FI-02 6 44 24 15 9 3 0 52 24 34
2017 FI-03 17 45 25 8 0 4 0 65 9 47
2017 FI-04 13 44 19 19 6 0 0 56 25 16

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 40 16 5 2 0 0 78 7 116
2018 FI-01 25 50 25 0 0 0 0 75 0 12
2018 FI-02 47 43 7 0 3 0 0 90 3 30
2018 FI-03 39 35 19 6 2 0 0 74 7 54
2018 FI-04 33 39 17 11 0 0 0 72 11 18
2017 FI 29 43 13 7 8 0 0 72 15 124
2017 FI-01 33 38 4 13 13 0 0 71 25 24
2017 FI-02 23 40 17 9 11 0 0 63 20 35
2017 FI-03 37 41 13 2 7 0 0 78 9 46
2017 FI-04 13 56 19 13 0 0 0 69 13 16
2014 FI 31 41 16 5 6 1 1 73 11 134
2014 FI-01 34 35 12 6 12 0 0 69 18 32
2014 FI-02 31 31 23 6 9 0 0 63 14 35
2014 FI-03 27 50 18 5 0 0 0 77 5 40
2014 FI-04 38 42 8 4 4 0 4 83 9 24

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 38 20 11 2 1 0 67 13 117
2018 FI-01 58 33 0 0 0 8 0 100 0 12
2018 FI-02 33 43 20 3 0 0 0 77 3 30
2018 FI-03 22 38 20 16 4 0 0 60 20 55
2018 FI-04 22 33 28 17 0 0 0 56 17 18
2017 FI 22 49 13 14 2 0 0 71 16 125
2017 FI-01 38 58 4 0 0 0 0 96 0 24
2017 FI-02 26 60 0 14 0 0 0 86 14 35
2017 FI-03 13 42 24 21 0 0 0 55 21 47
2017 FI-04 19 31 25 13 13 0 0 50 25 16
2014 FI 23 48 18 9 2 0 0 71 11 135
2014 FI-01 22 44 25 7 3 0 0 66 10 32
2014 FI-02 30 47 11 11 0 0 0 78 11 36
2014 FI-03 18 60 15 8 0 0 0 77 8 40
2014 FI-04 25 33 21 13 8 0 0 58 21 24

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 FI 52 29 19 117
2018 FI-01 42 33 25 12
2018 FI-02 63 20 17 30
2018 FI-03 51 29 20 55
2018 FI-04 39 44 17 18
2017 FI 46 26 29 125
2017 FI-01 46 17 38 24
2017 FI-02 46 23 31 35
2017 FI-03 51 28 21 47
2017 FI-04 31 44 25 16
2014 FI 41 24 35 135
2014 FI-01 43 25 32 32
2014 FI-02 50 28 22 36
2014 FI-03 33 20 47 40
2014 FI-04 46 25 29 24

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 FI 3 56 36 0 2 3 61
2018 FI-02 5 68 26 0 0 0 19
2018 FI-03 4 54 39 0 0 4 28
2017 FI 4 58 26 4 2 7 57
2017 FI-01 9 73 9 0 9 0 11
2017 FI-02 6 50 38 6 0 0 16
2017 FI-03 0 67 21 4 0 8 24
2014 FI 7 50 25 12 9999 5 56
2014 FI-01 7 57 15 21 9999 0 14
2014 FI-02 0 44 39 11 9999 6 18
2014 FI-03 8 46 31 8 9999 8 13
2014 FI-04 18 55 9 9 9999 9 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 35 52 10 1 2 0 0 87 3 117
2018 FI-01 42 42 17 0 0 0 0 83 0 12
2018 FI-02 43 47 10 0 0 0 0 90 0 30
2018 FI-03 29 56 9 2 4 0 0 85 5 55
2018 FI-04 39 50 11 0 0 0 0 89 0 18
2017 FI 36 48 10 3 2 0 0 84 6 125
2017 FI-01 33 50 13 4 0 0 0 83 4 24
2017 FI-02 31 51 9 3 6 0 0 83 9 35
2017 FI-03 36 51 8 4 0 0 0 87 4 47
2017 FI-04 44 38 13 0 6 0 0 81 6 16
2014 FI 26 55 9 8 1 1 0 82 9 134
2014 FI-01 22 50 9 13 0 6 0 77 14 32
2014 FI-02 31 49 11 6 3 0 0 80 9 35
2014 FI-03 17 68 8 5 3 0 0 85 8 40
2014 FI-04 38 50 8 4 0 0 0 88 4 24

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 15 50 27 4 4 0 0 64 9 115
2018 FI-01 25 58 8 8 0 0 0 83 8 12
2018 FI-02 28 55 14 3 0 0 0 83 3 29
2018 FI-03 7 47 38 2 5 0 0 55 7 55
2018 FI-04 12 35 29 12 12 0 0 47 24 17
2017 FI 20 48 20 8 4 0 0 68 12 125
2017 FI-01 38 58 4 0 0 0 0 96 0 24
2017 FI-02 17 46 23 6 9 0 0 63 14 35
2017 FI-03 17 45 32 6 0 0 0 62 6 47
2017 FI-04 6 56 6 25 6 0 0 63 31 16
2014 FI 10 33 22 21 9 1 2 45 32 135
2014 FI-01 15 41 12 15 13 3 0 58 29 32
2014 FI-02 11 28 30 17 6 3 6 43 24 36
2014 FI-03 3 37 30 23 8 0 0 40 30 40
2014 FI-04 17 25 8 33 13 0 4 43 48 24

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 33 31 22 4 0 0 26 43 116
2018 FI-01 9 0 45 36 9 0 0 45 9 11
2018 FI-02 3 30 27 30 10 0 0 40 33 30
2018 FI-03 13 38 33 15 2 0 0 16 51 55
2018 FI-04 17 44 22 17 0 0 0 17 61 18
2017 FI 10 24 36 18 9 2 2 27 35 125
2017 FI-01 8 13 29 25 17 4 4 45 23 24
2017 FI-02 14 26 34 14 3 3 6 19 44 35
2017 FI-03 11 23 43 15 8 0 0 23 34 47
2017 FI-04 0 38 25 25 13 0 0 38 38 16
2014 FI 13 33 34 13 2 0 4 16 49 135
2014 FI-01 12 19 28 34 3 0 3 38 32 32
2014 FI-02 19 31 36 3 3 0 8 6 55 36
2014 FI-03 13 38 43 7 0 0 0 7 50 40
2014 FI-04 8 50 25 13 0 0 4 13 61 24

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 20 37 25 7 1 0 33 30 114
2018 FI-01 0 9 27 55 9 0 0 64 9 11
2018 FI-02 10 17 30 30 10 3 0 41 28 30
2018 FI-03 11 26 38 17 8 0 0 25 38 53
2018 FI-04 11 17 44 28 0 0 0 28 28 18
2017 FI 13 23 26 22 10 2 4 34 39 125
2017 FI-01 4 13 17 29 29 8 0 64 18 24
2017 FI-02 17 23 29 14 6 0 11 23 45 35
2017 FI-03 13 26 28 21 8 2 2 31 40 47
2017 FI-04 19 31 25 25 0 0 0 25 50 16
2014 FI 20 29 27 12 4 5 3 18 53 134
2014 FI-01 16 19 19 22 13 7 3 39 40 31
2014 FI-02 22 17 39 8 3 6 6 13 44 36
2014 FI-03 10 50 29 8 3 0 0 10 60 40
2014 FI-04 33 29 17 13 0 4 4 14 68 24

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 15 24 40 15 4 1 1 19 40 115
2018 FI-01 9 9 27 36 9 0 9 50 20 11
2018 FI-02 17 3 43 20 13 3 0 34 21 30
2018 FI-03 13 35 43 9 0 0 0 9 48 54
2018 FI-04 17 33 39 11 0 0 0 11 50 18
2017 FI 19 22 38 11 6 2 1 18 42 125
2017 FI-01 13 21 38 13 8 4 4 23 36 24
2017 FI-02 20 23 31 20 3 3 0 24 44 35
2017 FI-03 17 19 47 4 11 2 0 15 37 47
2017 FI-04 38 25 38 0 0 0 0 0 63 16
2014 FI 22 31 27 12 2 3 2 15 56 135
2014 FI-01 16 28 18 25 3 10 0 32 48 32
2014 FI-02 19 28 36 6 0 3 8 6 53 36
2014 FI-03 28 33 28 9 3 0 0 12 60 40
2014 FI-04 29 38 25 8 0 0 0 8 67 24

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 23 34 25 7 1 0 32 33 115
2018 FI-01 9 0 18 45 18 9 0 70 10 11
2018 FI-02 3 10 34 41 10 0 0 52 14 29
2018 FI-03 16 27 36 15 5 0 0 20 44 55
2018 FI-04 6 39 39 17 0 0 0 17 44 18
2017 FI 6 20 40 20 11 2 2 32 26 125
2017 FI-01 0 0 42 29 25 0 4 57 0 24
2017 FI-02 9 29 29 20 9 3 3 30 39 35
2017 FI-03 6 23 41 19 8 2 0 28 30 47
2017 FI-04 6 19 69 6 0 0 0 6 25 16
2014 FI 10 16 39 22 7 2 3 31 27 135
2014 FI-01 12 6 25 28 19 3 7 52 20 32
2014 FI-02 14 11 33 31 3 3 6 36 27 36
2014 FI-03 5 23 48 15 7 3 0 22 28 40
2014 FI-04 13 21 54 13 0 0 0 13 33 24

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 15 32 31 15 4 2 1 20 48 115
2018 FI-01 9 9 27 27 9 9 9 44 22 11
2018 FI-02 10 23 40 17 7 3 0 24 34 30
2018 FI-03 20 35 28 13 4 0 0 17 56 54
2018 FI-04 11 56 22 11 0 0 0 11 67 18
2017 FI 21 24 35 10 7 1 2 17 46 125
2017 FI-01 8 13 33 17 17 4 8 38 24 24
2017 FI-02 29 26 34 9 3 0 0 11 54 35
2017 FI-03 21 23 38 6 8 0 2 15 46 47
2017 FI-04 25 38 25 13 0 0 0 13 63 16
2014 FI 28 24 21 19 4 1 3 24 54 135
2014 FI-01 32 9 9 41 9 0 0 50 41 32
2014 FI-02 22 31 19 14 3 0 11 19 59 36
2014 FI-03 28 25 34 10 0 3 0 10 54 40
2014 FI-04 33 29 17 17 4 0 0 21 63 24

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 35 34 13 3 3 1 16 49 115
2018 FI-01 0 36 18 27 0 9 9 33 44 11
2018 FI-02 13 27 37 13 7 3 0 21 41 30
2018 FI-03 15 41 30 11 2 2 0 13 57 54
2018 FI-04 11 33 50 6 0 0 0 6 44 18
2017 FI 23 29 32 10 5 1 0 15 53 124
2017 FI-01 17 29 25 21 4 4 0 26 48 24
2017 FI-02 31 31 26 6 6 0 0 11 63 35
2017 FI-03 19 30 38 8 4 0 0 13 49 47
2017 FI-04 27 27 40 0 7 0 0 7 53 15
2014 FI 16 26 32 15 7 1 4 23 44 135
2014 FI-01 22 25 10 22 15 3 3 40 50 32
2014 FI-02 17 22 42 11 3 0 6 15 41 36
2014 FI-03 15 28 37 13 5 0 3 18 44 40
2014 FI-04 13 29 38 17 4 0 0 21 42 24

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 7 29 35 23 5 0 1 28 36 114
2018 FI-01 9 9 18 45 9 0 9 60 20 11
2018 FI-02 7 17 37 33 7 0 0 40 23 30
2018 FI-03 8 34 36 17 6 0 0 23 42 53
2018 FI-04 0 44 44 11 0 0 0 11 44 18
2017 FI 7 28 37 15 10 1 2 26 36 125
2017 FI-01 8 21 21 25 25 0 0 50 29 24
2017 FI-02 11 31 34 11 9 0 3 21 44 35
2017 FI-03 4 25 45 13 8 2 2 22 31 47
2017 FI-04 6 38 44 13 0 0 0 13 44 16
2014 FI 14 27 32 15 5 3 4 22 44 133
2014 FI-01 16 10 25 23 16 7 3 43 29 31
2014 FI-02 11 33 28 17 0 3 8 19 50 36
2014 FI-03 8 43 38 8 4 0 0 12 50 40
2014 FI-04 26 17 39 13 0 0 4 14 45 23

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 41 9 7 1 0 0 83 8 112
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 41 41 10 7 0 0 0 83 7 29
2018 FI-03 43 37 11 9 0 0 0 80 9 54
2018 FI-04 47 35 6 6 6 0 0 82 12 17
2017 FI 42 36 12 5 5 0 0 78 10 124
2017 FI-01 29 46 4 13 8 0 0 75 21 24
2017 FI-02 40 29 20 3 9 0 0 69 11 35
2017 FI-03 41 44 13 0 2 0 0 85 2 46
2017 FI-04 63 25 0 13 0 0 0 88 13 16
2014 FI 44 35 10 7 3 1 1 80 11 135
2014 FI-01 38 31 15 7 9 0 0 69 16 32
2014 FI-02 42 28 14 11 0 3 3 73 12 36
2014 FI-03 45 40 8 8 0 0 0 85 8 40
2014 FI-04 54 38 0 4 4 0 0 92 8 24

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 43 48 5 4 0 0 0 91 4 114
2018 FI-01 58 42 0 0 0 0 0 100 0 12
2018 FI-02 45 48 3 3 0 0 0 93 3 29
2018 FI-03 37 48 9 6 0 0 0 85 6 54
2018 FI-04 50 50 0 0 0 0 0 100 0 18
2017 FI 45 42 7 1 4 1 0 88 5 125
2017 FI-01 58 38 0 0 4 0 0 96 4 24
2017 FI-02 43 34 11 0 9 3 0 79 9 35
2017 FI-03 38 51 11 0 0 0 0 89 0 47
2017 FI-04 44 50 0 0 6 0 0 94 6 16
2014 FI 39 49 5 4 2 0 1 89 6 135
2014 FI-01 35 53 3 6 3 0 0 88 9 32
2014 FI-02 36 50 6 6 0 0 3 89 6 36
2014 FI-03 38 50 10 0 3 0 0 87 3 40
2014 FI-04 50 42 0 4 4 0 0 92 8 24

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 50 12 1 0 0 0 88 1 113
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 45 38 14 3 0 0 0 83 3 29
2018 FI-03 38 53 9 0 0 0 0 91 0 53
2018 FI-04 33 50 17 0 0 0 0 83 0 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 40 14 1 3 3 1 82 4 117
2018 FI-01 33 33 17 8 0 8 0 73 9 12
2018 FI-02 37 47 10 0 3 3 0 86 3 30
2018 FI-03 38 38 18 0 2 4 0 79 2 55
2018 FI-04 50 33 6 0 6 0 6 88 6 18
2017 FI 31 45 14 5 2 3 0 79 7 125
2017 FI-01 46 42 8 4 0 0 0 88 4 24
2017 FI-02 29 43 17 6 6 0 0 71 11 35
2017 FI-03 28 49 17 2 0 4 0 80 2 47
2017 FI-04 25 38 6 13 6 13 0 71 21 16
2014 FI 33 45 12 5 0 3 2 82 5 135
2014 FI-01 34 38 13 6 0 9 0 79 7 32
2014 FI-02 33 47 11 6 0 0 3 83 6 36
2014 FI-03 24 50 15 8 0 3 0 77 8 40
2014 FI-04 42 42 8 0 0 0 8 91 0 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 43 38 13 4 1 1 0 82 5 116
2018 FI-01 42 50 8 0 0 0 0 92 0 12
2018 FI-02 37 40 20 3 0 0 0 77 3 30
2018 FI-03 43 37 13 6 0 2 0 81 6 54
2018 FI-04 61 28 6 0 6 0 0 89 6 18
2017 FI 34 52 7 4 2 1 0 86 6 125
2017 FI-01 38 54 4 4 0 0 0 92 4 24
2017 FI-02 34 46 9 3 9 0 0 80 11 35
2017 FI-03 30 60 8 2 0 0 0 89 2 47
2017 FI-04 38 44 0 13 0 6 0 87 13 16
2014 FI 36 48 11 3 1 1 1 86 4 134
2014 FI-01 34 47 10 6 0 3 0 84 6 32
2014 FI-02 43 40 11 0 3 0 3 85 3 35
2014 FI-03 27 53 15 5 0 0 0 80 5 40
2014 FI-04 46 50 4 0 0 0 0 96 0 24

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 48 7 4 0 0 0 89 4 115
2018 FI-01 33 67 0 0 0 0 0 100 0 12
2018 FI-02 41 48 7 3 0 0 0 90 3 29
2018 FI-03 41 46 7 6 0 0 0 87 6 54
2018 FI-04 50 44 6 0 0 0 0 94 0 18
2017 FI 36 48 10 2 3 0 0 84 6 125
2017 FI-01 46 38 13 4 0 0 0 83 4 24
2017 FI-02 31 46 9 3 11 0 0 77 14 35
2017 FI-03 34 53 11 2 0 0 0 87 2 47
2017 FI-04 31 63 6 0 0 0 0 94 0 16
2014 FI 31 51 10 5 3 0 1 82 8 135
2014 FI-01 34 44 10 6 6 0 0 78 12 32
2014 FI-02 33 47 8 3 6 0 3 83 9 36
2014 FI-03 22 60 15 3 0 0 0 82 3 40
2014 FI-04 38 50 4 8 0 0 0 88 8 24

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 20 37 25 10 2 2 4 61 12 114
2018 FI-01 25 8 50 8 0 0 8 36 9 12
2018 FI-02 21 41 28 0 7 3 0 64 7 29
2018 FI-03 20 33 24 15 0 2 6 58 16 54
2018 FI-04 17 61 11 6 0 0 6 82 6 18
2017 FI 26 30 20 12 4 4 4 61 17 125
2017 FI-01 25 38 13 0 8 8 8 75 10 24
2017 FI-02 26 11 40 14 6 3 0 38 21 35
2017 FI-03 28 43 13 13 0 2 2 73 13 47
2017 FI-04 19 25 13 19 6 6 13 54 31 16
2014 FI 21 39 18 7 4 6 4 67 13 135
2014 FI-01 22 41 19 9 9 0 0 63 18 32
2014 FI-02 31 28 17 6 3 8 8 70 10 36
2014 FI-03 13 45 20 13 0 5 5 64 14 40
2014 FI-04 25 42 17 0 8 4 4 73 9 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 48 17 9 3 1 0 70 13 116
2018 FI-01 17 42 17 17 8 0 0 58 25 12
2018 FI-02 21 59 14 3 3 0 0 79 7 29
2018 FI-03 22 40 22 13 2 2 0 63 15 55
2018 FI-04 22 61 11 0 6 0 0 83 6 18
2017 FI 23 49 10 9 5 3 1 75 14 125
2017 FI-01 17 63 4 4 4 8 0 86 9 24
2017 FI-02 17 40 11 17 9 6 0 61 27 35
2017 FI-03 28 51 15 6 0 0 0 79 6 47
2017 FI-04 31 50 0 0 13 0 6 87 13 16
2014 FI 18 43 13 10 8 4 3 66 20 135
2014 FI-01 18 25 3 22 22 7 3 48 49 32
2014 FI-02 17 44 22 3 6 3 6 67 9 36
2014 FI-03 14 50 15 15 0 3 3 68 16 40
2014 FI-04 29 50 8 0 8 4 0 83 9 24

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 50 19 9 0 0 0 72 9 116
2018 FI-01 17 58 17 8 0 0 0 75 8 12
2018 FI-02 24 59 17 0 0 0 0 83 0 29
2018 FI-03 22 45 18 15 0 0 0 67 15 55
2018 FI-04 28 39 28 6 0 0 0 67 6 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 29 18 20 11 8 2 46 34 116
2018 FI-01 0 50 25 17 8 0 0 50 25 12
2018 FI-02 21 21 17 17 14 7 3 46 35 29
2018 FI-03 11 33 15 20 11 9 2 49 35 55
2018 FI-04 11 22 28 22 6 11 0 38 31 18
2017 FI 14 24 19 14 13 8 9 45 32 125
2017 FI-01 17 33 8 21 8 4 8 57 33 24
2017 FI-02 11 23 26 17 9 9 6 40 30 35
2017 FI-03 13 19 23 8 17 8 11 39 32 47
2017 FI-04 19 31 13 13 13 13 0 57 29 16
2014 FI 9 15 20 20 11 18 7 32 42 135
2014 FI-01 6 3 25 28 10 22 6 13 53 32
2014 FI-02 11 17 19 22 11 8 11 35 41 36
2014 FI-03 5 18 15 20 13 27 3 32 46 40
2014 FI-04 17 21 21 8 13 13 8 47 26 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 9 91 117
2018 FI-03 11 89 55

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 20 22 3 3 32 8 52 11 117
2018 FI-01 8 17 25 8 0 33 8 43 14 12
2018 FI-02 20 10 27 3 0 37 3 50 6 30
2018 FI-03 11 20 22 0 7 27 13 52 12 55
2018 FI-04 6 39 11 6 0 39 0 73 9 18
2017 FI 6 14 16 7 6 34 17 41 26 125
2017 FI-01 4 13 21 13 0 33 17 33 25 24
2017 FI-02 3 6 23 3 14 34 17 18 35 35
2017 FI-03 8 21 11 6 0 36 17 64 14 47
2017 FI-04 13 13 13 6 13 25 19 44 33 16
2014 FI 7 12 17 1 8 44 10 42 20 134
2014 FI-01 10 6 14 0 19 44 6 32 40 31
2014 FI-02 11 14 8 3 6 42 17 60 20 36
2014 FI-03 3 13 25 3 5 47 5 32 16 40
2014 FI-04 8 13 25 0 0 42 13 45 0 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 44 21 3 2 13 0 71 6 117
2018 FI-01 8 50 33 0 0 8 0 64 0 12
2018 FI-02 23 37 23 3 0 13 0 69 4 30
2018 FI-03 18 42 20 4 4 13 0 69 8 55
2018 FI-04 17 56 11 0 0 17 0 87 0 18
2017 FI 18 26 23 6 4 23 1 57 13 125
2017 FI-01 21 38 21 8 4 8 0 64 14 24
2017 FI-02 14 17 23 3 11 31 0 46 21 35
2017 FI-03 19 30 23 4 0 23 0 64 6 47
2017 FI-04 19 13 25 13 0 25 6 45 18 16
2014 FI 12 21 20 3 5 34 6 54 14 135
2014 FI-01 12 15 17 3 13 34 6 46 26 32
2014 FI-02 19 28 8 3 6 31 6 74 13 36
2014 FI-03 5 18 25 5 3 42 3 41 14 40
2014 FI-04 8 25 33 0 0 21 13 50 0 24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 6 94 117
2018 FI-02 0 100 30
2018 FI-03 9 91 55

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 18 20 2 3 37 9 56 8 117
2018 FI-01 17 17 17 0 0 33 17 67 0 12
2018 FI-02 17 20 23 0 0 37 3 61 0 30
2018 FI-03 11 16 18 2 4 36 13 54 11 55
2018 FI-04 6 22 17 0 6 44 6 56 11 18
2017 FI 8 18 15 5 3 39 12 53 16 125
2017 FI-01 13 17 17 4 8 29 13 50 21 24
2017 FI-02 9 11 20 9 6 37 9 37 26 35
2017 FI-03 8 21 8 0 0 45 17 78 0 47
2017 FI-04 0 25 13 13 0 44 6 50 25 16
2014 FI 10 8 14 6 4 51 8 43 24 135
2014 FI-01 9 9 7 12 10 49 3 39 47 32
2014 FI-02 17 3 14 11 6 36 14 39 33 36
2014 FI-03 3 13 15 0 0 65 5 50 0 40
2014 FI-04 13 8 21 0 0 46 13 50 0 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 34 20 1 4 17 3 69 6 117
2018 FI-01 25 33 17 0 0 25 0 78 0 12
2018 FI-02 23 37 20 0 0 20 0 75 0 30
2018 FI-03 24 35 18 2 5 13 4 70 9 55
2018 FI-04 11 33 22 0 6 22 6 62 8 18
2017 FI 19 24 18 6 3 26 4 62 13 124
2017 FI-01 21 25 21 8 8 17 0 55 20 24
2017 FI-02 17 14 26 9 6 26 3 44 20 35
2017 FI-03 22 30 11 2 0 28 7 80 3 46
2017 FI-04 19 25 13 6 0 31 6 70 10 16
2014 FI 15 19 19 3 3 36 5 58 10 135
2014 FI-01 12 12 16 3 10 43 3 46 24 32
2014 FI-02 25 19 14 8 3 25 6 64 16 36
2014 FI-03 5 25 20 0 0 47 3 60 0 40
2014 FI-04 21 17 29 0 0 21 13 56 0 24
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 48 33 14 4 1 0 1 81 4 113
2018 FI-01 33 58 8 0 0 0 0 92 0 12
2018 FI-02 53 30 17 0 0 0 0 83 0 30
2018 FI-03 54 28 13 4 2 0 0 81 6 54
2018 FI-04 27 40 20 7 0 0 7 71 7 15
2017 FI 42 30 18 6 4 2 0 72 10 125
2017 FI-01 50 33 13 0 4 0 0 83 4 24
2017 FI-02 34 29 14 11 9 3 0 65 21 35
2017 FI-03 47 32 15 4 0 2 0 80 4 47
2017 FI-04 31 19 38 6 6 0 0 50 13 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 48 17 7 2 0 0 74 9 116
2018 FI-01 23 77 0 0 0 0 0 100 0 13
2018 FI-02 24 52 24 0 0 0 0 76 0 29
2018 FI-03 28 41 19 11 2 0 0 69 13 54
2018 FI-04 22 50 17 11 0 0 0 72 11 18
2017 FI 10 39 23 13 7 7 0 53 22 125
2017 FI-01 13 38 13 21 8 8 0 55 32 24
2017 FI-02 6 43 23 9 9 11 0 55 19 35
2017 FI-03 13 40 25 8 6 6 0 57 16 47
2017 FI-04 6 38 38 13 6 0 0 44 19 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 50 26 8 3 1 0 63 10 116
2018 FI-01 8 77 15 0 0 0 0 85 0 13
2018 FI-02 17 40 37 3 3 0 0 57 7 30
2018 FI-03 15 40 28 13 2 2 0 56 15 53
2018 FI-04 6 78 11 6 0 0 0 83 6 18
2017 FI 8 42 22 18 6 3 0 51 26 125
2017 FI-01 17 46 17 13 4 4 0 65 17 24
2017 FI-02 6 31 23 23 14 3 0 38 38 35
2017 FI-03 6 51 23 15 2 2 0 59 17 47
2017 FI-04 0 38 25 25 6 6 0 40 33 16

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 22 24 16 15 0 2 44 32 116
2018 FI-01 50 25 8 17 0 0 0 75 17 12
2018 FI-02 20 13 23 17 23 0 3 34 41 30
2018 FI-03 13 22 33 17 13 0 2 36 30 54
2018 FI-04 28 33 11 17 11 0 0 61 28 18
2017 FI 18 24 19 8 25 1 6 44 35 125
2017 FI-01 13 25 8 8 33 4 8 43 48 24
2017 FI-02 14 23 14 11 31 0 6 39 45 35
2017 FI-03 19 19 30 6 21 0 4 40 29 47
2017 FI-04 25 38 19 6 13 0 0 63 19 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 5 21 44 19 11 0 0 26 30 116
2018 FI-01 33 25 25 17 0 0 0 58 17 12
2018 FI-02 3 27 47 17 7 0 0 30 23 30
2018 FI-03 2 19 46 19 15 0 0 20 33 54
2018 FI-04 0 11 44 28 17 0 0 11 44 18
2017 FI 15 15 33 22 12 1 2 31 35 125
2017 FI-01 25 25 29 4 8 4 4 55 14 24
2017 FI-02 14 11 31 29 14 0 0 26 43 35
2017 FI-03 13 11 38 25 11 0 2 24 37 47
2017 FI-04 6 25 25 25 19 0 0 31 44 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 15 20 34 22 7 1 1 35 30 116
2018 FI-01 33 17 33 8 0 8 0 55 9 12
2018 FI-02 17 27 30 23 3 0 0 43 27 30
2018 FI-03 11 17 39 20 11 0 2 28 32 54
2018 FI-04 6 22 28 39 6 0 0 28 44 18
2017 FI 18 30 25 18 6 2 1 49 25 125
2017 FI-01 38 33 8 13 0 4 4 77 14 24
2017 FI-02 9 31 20 23 14 3 0 41 38 35
2017 FI-03 19 23 34 21 2 0 0 42 23 47
2017 FI-04 6 38 38 13 6 0 0 44 19 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 9 22 29 25 14 0 1 31 39 116
2018 FI-01 25 42 25 8 0 0 0 67 8 12
2018 FI-02 13 27 23 17 17 0 3 41 34 30
2018 FI-03 4 19 35 28 15 0 0 22 43 54
2018 FI-04 6 6 28 44 17 0 0 11 61 18
2017 FI 10 23 25 26 14 2 0 34 41 125
2017 FI-01 25 25 21 21 4 4 0 52 26 24
2017 FI-02 6 34 17 23 17 3 0 41 41 35
2017 FI-03 8 19 30 26 17 0 0 28 43 47
2017 FI-04 6 6 31 44 13 0 0 13 56 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 25 30 28 6 7 1 3 57 14 115
2018 FI-01 58 25 0 0 0 8 8 100 0 12
2018 FI-02 23 37 23 7 7 0 3 62 14 30
2018 FI-03 24 26 33 6 7 0 4 52 13 54
2018 FI-04 12 35 29 12 12 0 0 47 24 17
2017 FI 31 30 18 12 6 1 3 63 18 125
2017 FI-01 58 8 17 8 0 4 4 73 9 24
2017 FI-02 26 34 20 9 9 0 3 62 18 35
2017 FI-03 28 32 17 15 4 0 4 62 20 47
2017 FI-04 13 50 6 19 13 0 0 63 31 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 17 37 23 10 12 0 0 54 22 116
2018 FI-01 42 58 0 0 0 0 0 100 0 12
2018 FI-02 20 33 30 3 13 0 0 53 17 30
2018 FI-03 11 30 31 13 15 0 0 41 28 54
2018 FI-04 17 44 6 22 11 0 0 61 33 18
2017 FI 27 28 18 19 6 1 1 56 26 125
2017 FI-01 33 29 13 13 4 4 4 68 18 24
2017 FI-02 34 23 14 17 11 0 0 57 29 35
2017 FI-03 15 32 23 23 6 0 0 47 30 47
2017 FI-04 38 25 19 19 0 0 0 63 19 16

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 34 32 9 3 0 0 55 13 116
2018 FI-01 58 25 8 8 0 0 0 83 8 12
2018 FI-02 27 30 33 10 0 0 0 57 10 30
2018 FI-03 13 35 37 9 6 0 0 48 15 54
2018 FI-04 6 44 33 11 6 0 0 50 17 18
2017 FI 24 32 24 10 7 2 2 58 17 125
2017 FI-01 25 33 21 4 4 4 8 67 10 24
2017 FI-02 29 23 29 3 17 0 0 51 20 35
2017 FI-03 19 40 26 11 4 0 0 59 15 47
2017 FI-04 19 31 19 25 0 6 0 53 27 16

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 34 31 16 6 0 0 47 22 116
2018 FI-01 42 42 8 0 8 0 0 83 8 12
2018 FI-02 17 30 37 13 3 0 0 47 17 30
2018 FI-03 9 33 37 11 9 0 0 43 20 54
2018 FI-04 0 33 17 50 0 0 0 33 50 18
2017 FI 22 24 34 12 6 1 2 47 19 125
2017 FI-01 42 17 25 0 4 4 8 67 5 24
2017 FI-02 20 31 26 11 11 0 0 51 23 35
2017 FI-03 15 17 49 13 6 0 0 32 19 47
2017 FI-04 6 44 25 25 0 0 0 50 25 16

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 34 28 16 3 0 0 53 20 116
2018 FI-01 42 33 17 0 8 0 0 75 8 12
2018 FI-02 23 40 17 17 3 0 0 63 20 30
2018 FI-03 13 30 33 20 4 0 0 43 24 54
2018 FI-04 11 33 39 17 0 0 0 44 17 18
2017 FI 18 28 33 10 9 1 2 48 19 125
2017 FI-01 33 21 25 8 4 4 4 59 14 24
2017 FI-02 6 37 29 9 20 0 0 43 29 35
2017 FI-03 19 23 42 9 4 0 2 43 13 47
2017 FI-04 19 38 19 19 6 0 0 56 25 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 23 29 35 10 2 0 0 53 12 116
2018 FI-01 42 25 33 0 0 0 0 67 0 12
2018 FI-02 20 40 30 10 0 0 0 60 10 30
2018 FI-03 26 24 37 11 2 0 0 50 13 54
2018 FI-04 11 28 39 17 6 0 0 39 22 18
2017 FI 23 35 29 6 4 1 2 59 11 124
2017 FI-01 46 21 21 8 0 0 4 70 9 24
2017 FI-02 24 38 21 6 9 3 0 64 15 34
2017 FI-03 11 42 36 4 4 0 2 54 9 47
2017 FI-04 19 31 38 13 0 0 0 50 13 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 30 14 5 2 0 2 79 7 115
2018 FI-01 75 25 0 0 0 0 0 100 0 12
2018 FI-02 30 33 20 10 3 0 3 66 14 30
2018 FI-03 48 31 15 4 0 0 2 81 4 54
2018 FI-04 50 28 11 6 6 0 0 78 11 18
2017 FI 50 28 10 4 3 0 4 82 7 125
2017 FI-01 54 17 4 13 4 0 8 77 18 24
2017 FI-02 49 23 14 3 6 0 6 76 9 35
2017 FI-03 53 25 15 2 2 0 2 80 4 47
2017 FI-04 38 63 0 0 0 0 0 100 0 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 56 22 10 3 0 0 10 86 3 115
2018 FI-01 73 18 0 0 0 0 9 100 0 11
2018 FI-02 37 27 17 7 0 0 13 73 8 30
2018 FI-03 57 22 9 2 0 0 9 88 2 54
2018 FI-04 67 17 11 0 0 0 6 88 0 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 23 10 3 2 1 7 84 6 115
2018 FI-01 67 17 0 8 0 0 8 91 9 12
2018 FI-02 53 33 0 3 3 0 7 93 7 30
2018 FI-03 50 19 19 2 2 2 7 76 4 54
2018 FI-04 65 24 0 6 0 0 6 94 6 17
2017 FI 67 13 6 4 3 1 6 86 8 125
2017 FI-01 75 4 4 4 4 0 8 86 9 24
2017 FI-02 60 9 3 6 9 3 11 80 17 35
2017 FI-03 72 17 6 2 0 0 2 91 2 47
2017 FI-04 63 25 0 6 0 0 6 93 7 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 56 26 10 3 1 0 3 85 4 117
2018 FI-01 69 15 8 0 0 0 8 92 0 13
2018 FI-02 60 27 7 3 0 0 3 90 3 30
2018 FI-03 54 24 13 4 2 0 4 81 6 54
2018 FI-04 50 33 11 6 0 0 0 83 6 18
2017 FI 54 22 7 6 4 0 6 82 10 125
2017 FI-01 67 21 4 0 0 0 8 95 0 24
2017 FI-02 54 9 9 6 14 0 9 69 22 35
2017 FI-03 53 30 7 6 0 0 4 86 7 47
2017 FI-04 44 31 13 13 0 0 0 75 13 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 50 21 17 8 2 0 3 73 10 117
2018 FI-01 69 31 0 0 0 0 0 100 0 13
2018 FI-02 60 20 13 0 3 0 3 83 3 30
2018 FI-03 44 19 20 11 2 0 4 65 13 54
2018 FI-04 39 22 22 17 0 0 0 61 17 18
2017 FI 50 21 12 9 3 0 5 75 13 125
2017 FI-01 75 8 0 4 4 0 8 91 9 24
2017 FI-02 31 23 14 17 9 0 6 58 27 35
2017 FI-03 57 21 13 4 0 0 4 82 4 47
2017 FI-04 38 38 13 13 0 0 0 75 13 16

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 49 20 10 1 1 0 19 85 2 116
2018 FI-01 77 0 0 0 0 0 23 100 0 13
2018 FI-02 53 13 0 0 0 0 33 100 0 30
2018 FI-03 43 21 17 0 2 0 17 77 2 53
2018 FI-04 33 44 17 6 0 0 0 78 6 18
2017 FI 46 20 8 5 1 1 20 83 7 125
2017 FI-01 79 0 0 0 0 0 21 100 0 24
2017 FI-02 34 11 6 9 3 3 34 73 18 35
2017 FI-03 45 26 11 4 0 0 15 83 5 47
2017 FI-04 25 56 13 6 0 0 0 81 6 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 66 15 10 1 0 0 8 88 1 117
2018 FI-01 85 8 0 0 0 0 8 100 0 13
2018 FI-02 63 10 17 0 0 0 10 81 0 30
2018 FI-03 65 17 11 0 0 0 7 88 0 54
2018 FI-04 61 28 6 6 0 0 0 89 6 18
2017 FI 69 16 3 1 0 1 10 95 1 125
2017 FI-01 79 8 4 0 0 0 8 95 0 24
2017 FI-02 63 17 6 0 0 3 11 93 0 35
2017 FI-03 66 19 2 2 0 0 11 95 2 47
2017 FI-04 81 13 0 0 0 0 6 100 0 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 79 13 3 1 0 0 3 96 1 117
2018 FI-01 92 8 0 0 0 0 0 100 0 13
2018 FI-02 83 7 7 0 0 0 3 93 0 30
2018 FI-03 70 20 4 0 0 0 6 96 0 54
2018 FI-04 94 6 0 0 0 0 0 100 0 18
2017 FI 73 13 3 2 2 1 6 92 4 125
2017 FI-01 75 4 8 0 4 0 8 86 5 24
2017 FI-02 71 9 0 9 3 0 9 88 13 35
2017 FI-03 74 17 2 0 0 2 4 98 0 47
2017 FI-04 69 19 6 0 0 0 6 93 0 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 46 29 18 3 2 0 3 77 4 117
2018 FI-01 69 8 23 0 0 0 0 77 0 13
2018 FI-02 47 23 23 3 3 0 0 70 7 30
2018 FI-03 37 37 15 4 2 0 6 78 6 54
2018 FI-04 56 28 17 0 0 0 0 83 0 18
2017 FI 54 24 8 6 3 0 6 82 9 125
2017 FI-01 63 17 8 0 4 0 8 86 5 24
2017 FI-02 43 23 11 14 3 0 6 70 18 35
2017 FI-03 62 19 6 4 4 0 4 84 9 47
2017 FI-04 50 44 0 0 0 0 6 100 0 16

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 6 35 45 12 3 0 0 41 14 118
2018 FI-01 15 54 31 0 0 0 0 69 0 13
2018 FI-02 7 37 43 13 0 0 0 43 13 30
2018 FI-03 4 29 49 13 5 0 0 33 18 55
2018 FI-04 6 39 39 17 0 0 0 44 17 18
2017 FI 10 24 44 15 6 0 0 34 22 125
2017 FI-01 17 42 25 13 4 0 0 58 17 24
2017 FI-02 6 23 46 14 11 0 0 29 26 35
2017 FI-03 4 23 49 19 4 0 0 28 23 47
2017 FI-04 19 6 63 6 6 0 0 25 13 16

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 14 45 29 5 0 0 34 21 118
2018 FI-01 0 8 62 23 8 0 0 31 8 13
2018 FI-02 3 17 40 33 7 0 0 40 20 30
2018 FI-03 13 15 45 25 2 0 0 27 27 55
2018 FI-04 6 11 33 39 11 0 0 50 17 18
2017 FI 4 20 37 27 12 0 0 39 24 124
2017 FI-01 0 17 25 33 25 0 0 58 17 24
2017 FI-02 3 29 35 26 6 0 0 32 32 34
2017 FI-03 6 17 43 23 11 0 0 34 23 47
2017 FI-04 6 13 44 31 6 0 0 38 19 16
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 14 27 31 13 14 0 2 15 85 118
2018 FI-01 38 31 0 15 8 0 8 42 58 13
2018 FI-02 13 20 33 10 20 0 3 14 86 30
2018 FI-03 11 22 45 9 13 0 0 11 89 55
2018 FI-04 11 50 6 28 6 0 0 11 89 18
2017 FI 21 24 19 19 14 2 0 21 79 125
2017 FI-01 29 17 17 13 21 4 0 30 70 24
2017 FI-02 23 26 14 20 17 0 0 23 77 35
2017 FI-03 17 17 25 21 15 4 0 18 82 47
2017 FI-04 13 50 13 25 0 0 0 13 88 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 17 99
2018 FI-02 24 25
2018 FI-03 18 49
2017 FI 21 96
2017 FI-01 56 16
2017 FI-02 26 27
2017 FI-03 5 37
2017 FI-04 14 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 30 99
2018 FI-02 44 25
2018 FI-03 29 49
2017 FI 42 96
2017 FI-01 31 16
2017 FI-02 48 27
2017 FI-03 46 37
2017 FI-04 29 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 17 99
2018 FI-02 20 25
2018 FI-03 20 49
2017 FI 14 96
2017 FI-01 13 16
2017 FI-02 7 27
2017 FI-03 24 37
2017 FI-04 0 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 FI 47 99
2018 FI-02 48 25
2018 FI-03 49 49
2017 FI 53 96
2017 FI-01 31 16
2017 FI-02 56 27
2017 FI-03 62 37
2017 FI-04 57 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 FI 13 99
2018 FI-02 4 25
2018 FI-03 18 49
2017 FI 10 96
2017 FI-01 6 16
2017 FI-02 15 27
2017 FI-03 13 37
2017 FI-04 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 FI 34 99
2018 FI-02 44 25
2018 FI-03 37 49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 FI 30 99
2018 FI-02 16 25
2018 FI-03 35 49
2017 FI 41 96
2017 FI-01 44 16
2017 FI-02 37 27
2017 FI-03 35 37
2017 FI-04 57 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 FI 1 51 17 4 8 19 95
2018 FI-02 0 54 17 0 4 25 24
2018 FI-03 0 45 21 6 11 17 47
2017 FI 2 37 27 8 9 18 93
2017 FI-01 7 40 13 7 7 27 15
2017 FI-02 4 28 24 8 12 24 25
2017 FI-03 0 27 43 5 8 16 37
2017 FI-04 0 71 7 7 7 7 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 28 72 98
2018 FI-02 28 72 25
2018 FI-03 24 76 49

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 31 18 19 13 9 1 10 55 24 117
2018 FI-01 54 15 15 0 0 0 15 82 0 13
2018 FI-02 30 13 17 27 10 0 3 45 38 30
2018 FI-03 22 20 22 11 9 2 13 50 24 54
2018 FI-04 39 22 17 6 6 0 11 69 13 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 5 16 20 27 20 1 10 24 53 99
2018 FI-02 12 20 16 12 24 0 16 38 43 25
2018 FI-03 2 14 29 24 24 0 6 17 52 49
2017 FI 6 21 18 19 25 2 9 31 49 96
2017 FI-01 13 44 13 0 25 0 6 60 27 16
2017 FI-02 4 11 26 15 30 4 11 17 52 27
2017 FI-03 5 19 13 24 27 0 11 27 58 37
2017 FI-04 7 21 14 36 7 7 7 33 50 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 2 7 18 30 38 1 3 9 72 99
2018 FI-02 4 12 16 24 44 0 0 16 68 25
2018 FI-03 0 6 27 29 37 0 2 6 67 49
2017 FI 1 6 12 21 54 1 5 8 80 95
2017 FI-01 0 19 19 6 44 0 13 21 57 16
2017 FI-02 0 7 15 11 63 0 4 8 77 27
2017 FI-03 3 3 5 30 51 3 5 6 88 37
2017 FI-04 0 0 15 31 54 0 0 0 85 13
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