2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 44 12 1 3 0 0 84 4 141
2018 CO-01 23 46 19 4 8 0 0 69 12 26
2018 CO-02 42 42 14 0 2 0 0 83 2 84
2018 CO-03 52 48 0 0 0 0 0 100 0 29
2017 CO 37 43 10 6 4 0 0 79 11 156
2017 CO-01 18 56 13 11 3 0 0 74 13 38
2017 CO-02 43 41 5 5 6 0 0 85 11 85
2017 CO-03 45 31 14 7 3 0 0 76 10 29
2014 CO 34 48 8 7 3 0 0 82 10 160
2014 CO-02 30 48 9 9 2 0 0 79 12 95
2014 CO-03 53 44 0 3 0 0 0 97 3 34

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 45 13 11 4 0 0 72 15 143
2018 CO-01 19 50 12 12 8 0 0 69 19 26
2018 CO-02 29 43 11 14 4 0 0 71 18 84
2018 CO-03 26 48 19 3 3 0 0 74 6 31
2017 CO 31 38 15 10 5 0 0 69 15 156
2017 CO-01 21 47 21 5 5 0 0 68 11 38
2017 CO-02 39 36 11 9 5 0 0 75 14 85
2017 CO-03 28 31 17 17 7 0 0 59 24 29

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 49 42 6 3 1 1 0 91 4 142
2018 CO-01 23 58 12 8 0 0 0 81 8 26
2018 CO-02 52 38 6 1 1 1 0 92 2 84
2018 CO-03 60 37 0 3 0 0 0 97 3 30
2017 CO 54 33 7 4 2 0 0 87 6 155
2017 CO-01 39 37 16 5 3 0 0 76 8 38
2017 CO-02 59 33 4 4 1 0 0 92 5 85
2017 CO-03 61 29 4 4 4 0 0 89 7 28
2014 CO 65 26 7 3 0 0 0 91 3 160
2014 CO-02 62 25 8 4 0 0 0 87 4 95
2014 CO-03 71 29 0 0 0 0 0 100 0 34

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 42 43 10 3 3 0 0 85 6 143
2018 CO-01 27 50 12 4 8 0 0 77 12 26
2018 CO-02 42 42 11 4 2 0 0 83 6 84
2018 CO-03 55 39 6 0 0 0 0 94 0 31
2017 CO 45 36 13 4 2 0 0 81 6 154
2017 CO-01 37 34 18 11 0 0 0 71 11 38
2017 CO-02 48 39 9 2 1 0 0 87 4 85
2017 CO-03 48 33 11 0 7 0 0 81 7 27
2014 CO 39 42 12 5 1 1 0 82 6 160
2014 CO-02 33 46 14 5 1 1 0 80 6 95
2014 CO-03 53 38 6 3 0 0 0 91 3 34

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 22 35 21 18 4 1 0 57 21 142
2018 CO-01 19 35 19 19 4 4 0 56 24 26
2018 CO-02 20 35 21 19 4 1 0 55 23 84
2018 CO-03 27 37 20 13 3 0 0 63 17 30
2017 CO 23 38 20 12 7 0 0 61 19 154
2017 CO-01 16 42 21 13 8 0 0 57 21 38
2017 CO-02 24 40 19 12 5 0 0 64 17 83
2017 CO-03 31 34 17 7 10 0 0 65 17 29
2014 CO 18 38 24 14 6 0 0 56 20 160
2014 CO-02 13 38 25 19 5 0 0 51 24 95
2014 CO-03 26 38 21 6 9 0 0 65 15 34

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 42 22 10 5 1 0 63 15 143
2018 CO-01 19 31 27 15 4 4 0 52 20 26
2018 CO-02 18 48 20 8 6 0 0 66 14 85
2018 CO-03 30 33 23 10 3 0 0 63 13 30
2017 CO 23 41 16 14 6 0 0 64 20 155
2017 CO-01 16 42 16 16 11 0 0 57 27 38
2017 CO-02 24 43 16 14 2 0 0 67 16 85
2017 CO-03 29 36 18 7 11 0 0 64 18 28
2014 CO 16 40 23 14 6 0 0 56 21 160
2014 CO-02 13 42 25 13 7 0 0 55 20 95
2014 CO-03 26 32 21 15 6 0 0 59 21 34

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 31 18 8 6 5 0 66 15 144
2018 CO-01 31 50 8 8 4 0 0 81 12 26
2018 CO-02 31 27 21 8 6 7 0 62 15 85
2018 CO-03 39 23 19 10 6 3 0 63 17 31
2017 CO 32 30 15 12 8 3 0 63 21 155
2017 CO-01 21 39 21 8 11 0 0 60 18 38
2017 CO-02 35 27 17 15 4 2 0 64 19 85
2017 CO-03 39 28 4 7 18 4 0 70 26 28
2014 CO 32 27 17 14 5 4 1 62 20 160
2014 CO-02 27 30 18 18 4 2 1 59 23 95
2014 CO-03 38 26 21 6 6 3 0 67 12 34
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 42 28 10 13 4 3 0 72 17 142
2018 CO-01 35 27 19 8 12 0 0 62 19 26
2018 CO-02 45 26 7 14 4 4 0 74 19 84
2018 CO-03 40 37 7 13 0 3 0 79 14 30
2017 CO 42 33 10 6 4 3 1 79 11 156
2017 CO-01 29 42 16 8 3 0 3 73 11 38
2017 CO-02 46 28 8 7 3 6 1 80 11 85
2017 CO-03 52 27 10 3 7 0 0 79 10 29
2014 CO 43 32 10 9 5 1 1 76 14 160
2014 CO-02 41 35 9 8 5 1 0 77 14 95
2014 CO-03 44 35 9 9 3 0 0 79 12 34

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 39 30 14 12 4 1 0 70 16 142
2018 CO-01 23 42 15 19 0 0 0 65 19 26
2018 CO-02 42 24 17 11 6 1 0 66 17 84
2018 CO-03 47 33 7 10 3 0 0 80 13 30
2017 CO 39 39 9 8 4 1 1 79 12 156
2017 CO-01 32 45 16 3 5 0 0 76 8 38
2017 CO-02 42 32 9 9 3 2 1 77 13 85
2017 CO-03 44 42 0 10 3 0 0 86 14 29
2014 CO 38 36 7 11 6 1 1 75 18 160
2014 CO-02 35 41 8 9 5 1 0 77 15 95
2014 CO-03 44 32 6 9 9 0 0 76 18 34

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 28 14 13 3 1 0 69 16 141
2018 CO-01 31 31 12 19 8 0 0 62 27 26
2018 CO-02 43 26 14 13 2 1 0 70 16 84
2018 CO-03 45 31 14 10 0 0 0 76 10 29
2017 CO 43 28 15 7 6 1 1 71 14 155
2017 CO-01 26 37 18 11 8 0 0 63 19 38
2017 CO-02 48 25 15 6 4 1 1 74 10 84
2017 CO-03 48 28 10 3 10 0 0 76 14 29
2014 CO 42 32 9 10 6 1 1 75 16 160
2014 CO-02 39 36 8 11 5 1 0 75 16 95
2014 CO-03 50 29 6 6 9 0 0 79 15 34

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 34 22 8 6 7 0 62 14 144
2018 CO-01 19 50 15 4 8 4 0 72 12 26
2018 CO-02 25 31 21 8 6 9 0 61 16 85
2018 CO-03 26 29 29 10 3 3 0 57 13 31
2017 CO 25 37 18 10 3 7 0 67 14 155
2017 CO-01 19 42 16 11 3 11 0 68 15 38
2017 CO-02 24 37 21 10 2 6 0 65 13 84
2017 CO-03 34 35 10 7 7 7 0 74 15 29
2014 CO 24 35 16 10 3 12 0 67 15 160
2014 CO-02 22 31 22 11 3 12 0 59 15 95
2014 CO-03 32 38 12 3 6 9 0 77 10 34

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 22 33 17 17 8 3 0 57 26 144
2018 CO-01 19 35 19 15 8 4 0 56 24 26
2018 CO-02 22 33 15 15 9 5 0 58 26 85
2018 CO-03 23 32 16 26 3 0 0 55 29 31
2017 CO 19 39 17 16 7 1 0 59 23 156
2017 CO-01 13 50 16 13 5 3 0 65 19 38
2017 CO-02 21 36 19 18 5 1 0 58 23 85
2017 CO-03 21 37 14 14 14 0 0 58 28 29
2014 CO 19 39 18 13 11 1 0 58 23 160
2014 CO-02 14 38 21 16 11 1 0 52 27 95
2014 CO-03 32 38 15 3 12 0 0 71 15 34

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 15 27 21 22 10 4 0 45 34 143
2018 CO-01 15 19 31 19 8 8 0 38 29 26
2018 CO-02 14 27 20 20 13 5 0 44 35 84
2018 CO-03 19 32 13 29 6 0 0 52 35 31
2017 CO 13 28 29 21 8 2 0 42 29 156
2017 CO-01 5 31 34 18 8 3 0 38 27 38
2017 CO-02 18 25 26 22 7 2 0 43 30 85
2017 CO-03 7 35 31 17 10 0 0 42 27 29
2014 CO 11 31 22 21 11 4 0 43 33 160
2014 CO-02 6 27 23 24 15 4 0 35 41 95
2014 CO-03 15 38 32 3 12 0 0 53 15 34

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 12 27 21 25 13 2 0 40 39 144
2018 CO-01 12 19 31 23 15 0 0 31 38 26
2018 CO-02 11 27 15 28 15 4 0 39 45 85
2018 CO-03 16 32 26 19 6 0 0 48 26 31
2017 CO 10 37 17 21 11 3 1 49 33 156
2017 CO-01 5 45 21 18 11 0 0 50 29 38
2017 CO-02 13 34 13 25 11 4 1 49 37 85
2017 CO-03 7 41 24 10 14 3 0 50 25 29
2014 CO 10 30 21 20 14 5 0 42 36 160
2014 CO-02 8 30 20 22 16 4 0 39 40 95
2014 CO-03 15 35 24 9 15 3 0 52 24 34
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 22 45 14 12 5 2 0 69 17 143
2018 CO-01 12 58 15 4 12 0 0 69 15 26
2018 CO-02 26 37 13 17 4 4 0 65 21 84
2018 CO-03 19 55 16 6 3 0 0 74 10 31
2017 CO 25 41 14 14 5 1 1 67 19 155
2017 CO-01 24 37 16 19 5 0 0 61 24 38
2017 CO-02 30 39 13 11 5 1 1 71 16 84
2017 CO-03 17 49 13 14 7 0 0 66 21 29
2014 CO 24 40 14 16 7 0 0 64 23 160
2014 CO-02 22 37 13 20 8 0 0 59 28 95
2014 CO-03 26 47 15 6 6 0 0 74 12 34

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 43 15 13 3 1 0 68 17 143
2018 CO-01 12 27 38 19 4 0 0 38 23 26
2018 CO-02 24 46 12 13 4 1 0 71 17 84
2018 CO-03 32 48 6 10 3 0 0 81 13 31
2017 CO 27 40 14 12 6 0 1 68 18 156
2017 CO-01 13 39 24 13 11 0 0 53 24 38
2017 CO-02 32 45 7 9 6 0 1 77 15 85
2017 CO-03 31 31 20 14 3 0 0 62 17 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 8 20 18 19 13 17 4 37 40 142
2018 CO-01 8 15 4 31 15 19 8 32 63 26
2018 CO-02 8 18 20 18 13 19 4 34 40 84
2018 CO-03 10 33 20 13 10 10 3 50 27 30
2017 CO 8 24 17 21 8 15 6 42 37 155
2017 CO-01 3 31 16 24 8 16 3 41 39 38
2017 CO-02 8 19 17 23 10 15 8 36 42 84
2017 CO-03 17 31 17 7 7 14 7 61 18 29
2014 CO 10 17 16 21 16 16 3 34 47 160
2014 CO-02 6 16 18 22 15 21 2 29 48 95
2014 CO-03 26 24 9 21 12 3 6 55 36 34

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 32 12 14 3 1 1 71 17 142
2018 CO-01 27 31 19 19 4 0 0 58 23 26
2018 CO-02 39 31 11 13 4 1 1 72 17 84
2018 CO-03 37 40 7 13 0 3 0 79 14 30
2017 CO 31 40 13 10 5 1 1 72 15 156
2017 CO-01 18 55 16 5 5 0 0 74 11 38
2017 CO-02 39 32 13 7 6 1 2 73 13 85
2017 CO-03 27 42 10 17 3 0 0 69 21 29
2014 CO 39 36 7 9 8 1 0 76 17 160
2014 CO-02 38 34 11 8 7 1 0 72 16 95
2014 CO-03 41 38 3 12 6 0 0 79 18 34

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 11 30 22 19 4 4 11 48 26 27
2018 CO-03 10 35 15 20 0 5 15 56 25 20
2017 CO 18 56 4 11 0 0 11 83 13 27
2017 CO-03 10 55 5 15 0 0 15 76 18 20
2014 CO 18 39 11 7 4 7 14 73 14 28
2014 CO-03 18 45 9 0 5 9 14 82 6 22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 21 52 10 10 6 1 0 73 16 143
2018 CO-01 8 54 8 19 12 0 0 62 31 26
2018 CO-02 24 50 12 8 5 1 0 75 13 84
2018 CO-03 23 58 10 6 3 0 0 81 10 31
2017 CO 23 46 9 15 6 1 0 69 22 156
2017 CO-01 18 48 8 21 5 0 0 66 26 38
2017 CO-02 25 48 11 11 6 0 0 73 16 85
2017 CO-03 28 38 7 17 7 3 0 68 25 29
2014 CO 29 41 6 18 6 0 0 71 24 160
2014 CO-02 26 41 6 20 6 0 0 67 26 95
2014 CO-03 32 47 3 15 3 0 0 79 18 34

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 41 8 3 2 0 0 87 5 142
2018 CO-01 31 38 12 15 4 0 0 69 19 26
2018 CO-02 49 41 7 0 2 0 0 90 2 83
2018 CO-03 55 39 6 0 0 0 0 94 0 31
2017 CO 49 35 10 4 3 0 0 84 6 156
2017 CO-01 37 42 8 11 3 0 0 79 13 38
2017 CO-02 54 36 6 2 1 0 0 91 4 85
2017 CO-03 55 17 24 0 3 0 0 73 3 29
2014 CO 46 38 6 6 3 0 0 84 9 160
2014 CO-02 40 44 6 6 3 0 0 84 9 95
2014 CO-03 65 26 3 6 0 0 0 91 6 34

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 49 41 5 3 2 0 0 90 5 142
2018 CO-01 40 36 12 4 8 0 0 76 12 25
2018 CO-02 49 45 2 2 1 0 0 94 4 84
2018 CO-03 58 32 6 3 0 0 0 90 3 31
2017 CO 46 41 6 4 3 0 0 87 7 156
2017 CO-01 32 47 11 5 5 0 0 79 11 38
2017 CO-02 48 45 4 2 1 0 0 93 4 85
2017 CO-03 55 27 10 3 3 0 0 83 7 29
2014 CO 55 33 4 5 3 0 0 88 8 159
2014 CO-02 54 33 5 5 3 0 0 86 8 95
2014 CO-03 71 26 0 3 0 0 0 97 3 34

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 24 19 24 19 1 1 37 44 140
2018 CO-01 12 24 12 28 24 0 0 36 52 25
2018 CO-02 13 23 21 22 17 2 1 38 41 82
2018 CO-03 13 26 19 23 19 0 0 39 42 31
2017 CO 12 34 19 20 14 0 1 46 35 154
2017 CO-01 11 46 16 19 8 0 0 57 27 37
2017 CO-02 8 36 21 21 12 0 1 45 34 84
2017 CO-03 21 21 17 17 24 0 0 42 41 29
2014 CO 16 32 18 18 16 1 0 48 35 160
2014 CO-02 13 38 16 19 14 1 0 51 33 95
2014 CO-03 18 26 26 21 9 0 0 44 29 34

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 6 22 11 26 31 3 1 29 59 141
2018 CO-01 8 27 19 19 27 0 0 35 46 26
2018 CO-02 5 22 10 25 33 5 1 28 62 83
2018 CO-03 10 20 7 30 33 0 0 30 63 30
2017 CO 6 19 10 24 39 1 3 25 65 156
2017 CO-01 5 21 13 26 34 0 0 26 60 38
2017 CO-02 4 19 10 22 39 1 5 24 65 85
2017 CO-03 14 17 3 28 38 0 0 31 66 29
2014 CO 8 8 12 27 43 1 1 16 71 160
2014 CO-02 8 8 9 27 44 1 1 17 73 95
2014 CO-03 12 12 29 18 29 0 0 24 47 34

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 42 13 10 5 0 0 72 15 142
2018 CO-01 15 42 23 12 8 0 0 58 19 26
2018 CO-02 31 41 11 12 5 0 0 72 17 83
2018 CO-03 39 45 10 3 3 0 0 84 6 31
2017 CO 27 47 12 10 5 0 0 74 14 155
2017 CO-01 19 53 16 8 5 0 0 71 13 38
2017 CO-02 31 46 11 8 5 0 0 76 13 85
2017 CO-03 32 39 11 14 4 0 0 71 18 28
2014 CO 29 41 7 17 6 0 0 70 23 160
2014 CO-02 26 45 8 14 6 0 0 72 20 95
2014 CO-03 32 35 3 24 6 0 0 68 29 34

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 32 18 8 4 0 0 70 13 142
2018 CO-01 27 27 27 12 8 0 0 54 19 26
2018 CO-02 37 33 17 8 5 0 0 70 13 83
2018 CO-03 48 35 10 6 0 0 0 84 6 31
2017 CO 35 39 11 11 5 0 0 74 16 155
2017 CO-01 27 42 18 11 3 0 0 68 13 38
2017 CO-02 38 41 11 7 4 0 0 79 11 85
2017 CO-03 39 28 4 18 11 0 0 68 29 28
2014 CO 33 39 13 14 2 0 0 72 16 160
2014 CO-02 26 43 14 14 3 0 0 70 17 95
2014 CO-03 41 38 12 9 0 0 0 79 9 34

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 32 42 14 9 2 1 0 74 11 141
2018 CO-01 19 42 12 23 4 0 0 62 27 26
2018 CO-02 31 43 14 7 2 1 0 76 10 83
2018 CO-03 47 33 17 3 0 0 0 80 3 30
2017 CO 30 41 15 10 5 0 0 71 14 155
2017 CO-01 19 53 21 3 5 0 0 71 8 38
2017 CO-02 35 37 14 11 4 0 0 72 14 85
2017 CO-03 29 46 7 11 7 0 0 75 18 28
2014 CO 36 37 10 14 3 0 0 73 18 160
2014 CO-02 30 40 14 13 4 0 0 70 17 95
2014 CO-03 35 35 3 24 3 0 0 71 27 34

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 39 23 15 4 6 0 55 20 142
2018 CO-01 15 27 23 23 8 4 0 44 32 26
2018 CO-02 11 40 27 13 4 6 0 54 18 83
2018 CO-03 16 45 13 13 3 10 0 68 18 31
2017 CO 11 35 28 16 5 5 0 49 22 156
2017 CO-01 5 31 42 11 3 8 0 40 14 38
2017 CO-02 12 39 25 16 4 5 0 53 21 85
2017 CO-03 14 31 20 24 7 3 0 47 32 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 35 33 10 15 7 0 0 68 22 143
2018 CO-01 31 38 15 8 8 0 0 69 15 26
2018 CO-02 38 29 7 19 7 0 0 67 26 84
2018 CO-03 32 39 16 6 6 0 0 71 13 31
2017 CO 39 32 9 12 8 0 0 71 20 156
2017 CO-01 31 42 21 0 5 0 0 74 5 38
2017 CO-02 42 27 6 15 9 0 0 69 25 85
2017 CO-03 41 38 3 17 0 0 0 80 17 29
2014 CO 41 31 7 17 4 0 0 72 21 160
2014 CO-02 38 33 6 19 4 0 0 71 23 95
2014 CO-03 47 23 3 18 9 0 0 71 26 34

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 42 18 10 8 0 0 65 17 144
2018 CO-01 35 42 15 8 0 0 0 77 8 26
2018 CO-02 20 42 19 7 12 0 0 62 19 85
2018 CO-03 23 35 19 19 3 0 0 58 23 31
2017 CO 24 41 17 11 6 0 0 65 17 155
2017 CO-01 26 48 16 5 5 0 0 74 10 38
2017 CO-02 27 38 18 10 7 0 0 65 17 84
2017 CO-03 14 45 21 17 3 0 0 59 20 29
2014 CO 29 34 21 11 4 0 1 64 15 160
2014 CO-02 24 40 22 8 4 0 1 65 13 95
2014 CO-03 21 32 21 21 6 0 0 53 26 34

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CO 35 32 33 144
2018 CO-01 35 31 35 26
2018 CO-02 40 27 33 85
2018 CO-03 26 45 29 31
2017 CO 37 32 32 156
2017 CO-01 48 34 18 38
2017 CO-02 31 30 39 85
2017 CO-03 34 38 28 29
2014 CO 37 30 33 160
2014 CO-02 37 27 36 95
2014 CO-03 32 35 32 34

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CO 8 53 20 4 8 8 51
2018 CO-02 6 50 18 6 12 9 34
2017 CO 16 51 21 5 4 4 57
2017 CO-01 11 55 17 11 6 0 18
2017 CO-02 15 46 27 0 4 8 26
2017 CO-03 30 39 20 10 0 0 10
2014 CO 7 56 15 17 9999 5 59
2014 CO-02 6 57 17 17 9999 3 35
2014 CO-03 18 55 0 18 9999 9 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 40 8 5 1 0 0 87 6 142
2018 CO-01 38 50 4 8 0 0 0 88 8 26
2018 CO-02 46 41 7 6 0 0 0 87 6 83
2018 CO-03 55 29 13 0 3 0 0 84 3 31
2017 CO 45 38 7 5 4 0 1 84 9 156
2017 CO-01 21 55 11 8 5 0 0 76 13 38
2017 CO-02 54 31 7 2 5 0 1 86 7 85
2017 CO-03 48 38 3 7 3 0 0 86 10 29
2014 CO 44 43 5 6 1 0 0 87 8 159
2014 CO-02 39 46 6 6 2 0 0 85 8 95
2014 CO-03 56 38 0 6 0 0 0 94 6 34

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 16 57 13 10 4 0 0 73 14 142
2018 CO-01 19 54 8 8 12 0 0 73 19 26
2018 CO-02 14 60 14 7 4 0 0 75 11 83
2018 CO-03 19 52 10 19 0 0 0 71 19 31
2017 CO 18 52 10 17 3 0 0 70 20 155
2017 CO-01 19 48 11 22 0 0 0 67 22 37
2017 CO-02 19 53 9 15 4 0 0 72 19 85
2017 CO-03 17 52 10 14 7 0 0 69 20 29
2014 CO 20 44 16 11 7 3 0 65 18 160
2014 CO-02 15 45 17 14 7 2 0 61 22 95
2014 CO-03 32 26 24 9 9 0 0 59 18 34

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 27 37 19 2 1 1 22 41 141
2018 CO-01 20 16 36 28 0 0 0 28 36 25
2018 CO-02 15 23 37 18 4 2 1 22 40 84
2018 CO-03 0 47 40 13 0 0 0 13 47 30
2017 CO 11 26 36 19 6 0 1 25 38 156
2017 CO-01 13 18 37 21 5 0 5 28 33 38
2017 CO-02 13 27 36 18 6 0 0 24 40 85
2017 CO-03 3 35 34 21 7 0 0 28 38 29
2014 CO 9 23 37 23 7 0 1 31 33 159
2014 CO-02 13 20 37 19 10 0 1 29 33 94
2014 CO-03 3 21 44 29 0 0 3 30 24 34

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 27 26 24 6 1 1 31 42 142
2018 CO-01 12 32 20 28 8 0 0 36 44 25
2018 CO-02 17 23 26 24 7 2 1 32 41 84
2018 CO-03 6 35 29 23 3 0 3 27 43 31
2017 CO 15 18 31 17 15 3 1 33 34 156
2017 CO-01 16 13 31 18 13 5 3 35 32 38
2017 CO-02 12 21 27 20 18 2 0 39 34 85
2017 CO-03 21 14 45 7 10 0 3 18 36 29
2014 CO 14 26 25 26 6 1 2 33 42 160
2014 CO-02 16 28 23 21 9 1 1 31 45 95
2014 CO-03 12 21 29 32 3 0 3 36 33 34

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 25 30 27 15 2 0 1 17 56 142
2018 CO-01 12 36 24 20 4 0 4 25 50 25
2018 CO-02 27 26 25 18 2 0 1 20 54 84
2018 CO-03 29 35 32 3 0 0 0 3 65 31
2017 CO 28 29 28 10 4 0 0 14 58 156
2017 CO-01 29 26 26 13 5 0 0 19 55 38
2017 CO-02 24 29 32 12 4 0 0 15 53 85
2017 CO-03 34 38 24 0 3 0 0 3 72 29
2014 CO 26 28 29 14 3 0 1 16 54 160
2014 CO-02 27 28 28 13 3 0 0 16 56 95
2014 CO-03 21 38 29 9 0 0 3 9 61 34

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 29 29 19 4 0 1 23 47 140
2018 CO-01 16 16 24 36 8 0 0 44 32 25
2018 CO-02 19 33 25 18 4 0 1 22 52 83
2018 CO-03 17 33 40 10 0 0 0 10 50 30
2017 CO 16 30 31 15 8 0 0 23 45 156
2017 CO-01 13 18 34 26 8 0 0 34 32 38
2017 CO-02 18 33 26 15 8 0 0 24 51 85
2017 CO-03 10 38 45 3 3 0 0 7 48 29
2014 CO 14 22 36 25 3 0 1 28 37 160
2014 CO-02 13 27 34 22 3 0 1 25 40 95
2014 CO-03 24 24 41 12 0 0 0 12 47 34

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 23 33 13 4 2 1 18 49 140
2018 CO-01 21 21 29 21 8 0 0 29 42 24
2018 CO-02 23 25 29 13 5 4 1 19 51 83
2018 CO-03 32 16 45 6 0 0 0 6 48 31
2017 CO 22 29 29 11 5 3 1 17 53 156
2017 CO-01 16 21 34 18 5 3 3 25 39 38
2017 CO-02 21 32 28 11 5 4 0 16 55 85
2017 CO-03 24 34 28 7 3 0 3 11 60 29
2014 CO 21 34 27 11 4 1 2 15 56 160
2014 CO-02 22 35 25 11 5 1 1 16 58 95
2014 CO-03 29 38 29 3 0 0 0 3 68 34

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 27 34 14 6 1 1 21 45 143
2018 CO-01 4 40 24 16 16 0 0 32 44 25
2018 CO-02 21 20 36 14 5 2 1 20 43 85
2018 CO-03 19 32 32 13 3 0 0 16 52 31
2017 CO 22 17 30 17 10 1 3 28 41 156
2017 CO-01 16 16 34 16 13 3 3 31 34 38
2017 CO-02 20 19 27 22 9 1 1 32 40 85
2017 CO-03 31 14 38 3 7 0 7 11 48 29
2014 CO 21 23 29 19 4 0 3 25 46 160
2014 CO-02 22 27 27 16 5 0 2 22 51 95
2014 CO-03 24 18 24 26 3 0 6 31 44 34

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 33 30 9 2 1 1 12 58 142
2018 CO-01 16 28 32 12 8 0 4 21 46 25
2018 CO-02 24 36 26 11 1 1 1 12 61 84
2018 CO-03 26 29 42 3 0 0 0 3 55 31
2017 CO 22 30 30 12 6 0 1 18 52 156
2017 CO-01 16 40 23 13 8 0 0 21 55 38
2017 CO-02 20 25 33 17 5 0 1 21 45 85
2017 CO-03 31 35 31 0 3 0 0 3 65 29
2014 CO 27 26 29 13 4 0 3 17 54 160
2014 CO-02 25 30 27 11 5 0 2 16 56 95
2014 CO-03 35 18 32 9 0 0 6 9 56 34

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 32 9 11 5 1 1 74 16 143
2018 CO-01 35 38 8 12 8 0 0 73 19 26
2018 CO-02 43 31 12 6 6 1 1 76 12 84
2018 CO-03 42 29 3 26 0 0 0 71 26 31
2017 CO 40 36 11 7 4 1 0 77 11 156
2017 CO-01 31 40 18 8 3 0 0 71 11 38
2017 CO-02 40 39 9 6 4 2 0 81 10 85
2017 CO-03 52 24 10 7 7 0 0 76 14 29
2014 CO 44 28 7 12 7 1 1 74 19 160
2014 CO-02 36 35 6 13 7 2 1 73 21 95
2014 CO-03 59 15 9 12 6 0 0 73 18 34

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 50 33 6 6 4 0 1 84 9 141
2018 CO-01 54 31 8 4 4 0 0 85 8 26
2018 CO-02 52 27 7 7 5 0 1 81 12 84
2018 CO-03 45 48 3 3 0 0 0 93 3 29
2017 CO 48 42 4 4 1 0 0 90 6 156
2017 CO-01 37 53 8 3 0 0 0 89 3 38
2017 CO-02 54 36 5 4 1 0 0 91 5 85
2017 CO-03 48 42 0 7 3 0 0 90 10 29
2014 CO 40 41 9 8 2 1 0 81 10 160
2014 CO-02 36 41 9 9 3 1 0 78 13 95
2014 CO-03 59 24 9 9 0 0 0 82 9 34

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 47 36 15 0 1 0 1 84 1 143
2018 CO-01 35 46 15 0 4 0 0 81 4 26
2018 CO-02 51 29 18 0 1 0 1 81 1 84
2018 CO-03 45 48 6 0 0 0 0 94 0 31

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 41 12 5 3 4 0 80 8 143
2018 CO-01 38 38 12 8 4 0 0 77 12 26
2018 CO-02 31 44 12 5 1 7 0 81 6 84
2018 CO-03 48 29 13 3 6 0 0 77 10 31
2017 CO 32 44 11 6 3 3 1 79 9 156
2017 CO-01 37 37 13 5 3 5 0 78 8 38
2017 CO-02 28 52 9 7 0 2 1 83 7 85
2017 CO-03 38 31 14 3 10 3 0 71 14 29
2014 CO 36 36 16 6 1 4 0 76 7 160
2014 CO-02 29 42 17 6 1 4 0 75 8 95
2014 CO-03 35 35 21 3 0 6 0 75 3 34

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 48 10 8 2 3 0 80 10 143
2018 CO-01 31 38 15 12 4 0 0 69 15 26
2018 CO-02 27 52 11 6 1 2 0 82 7 84
2018 CO-03 35 42 3 10 3 6 0 83 14 31
2017 CO 30 45 14 7 3 1 0 76 11 155
2017 CO-01 27 55 8 5 5 0 0 82 11 38
2017 CO-02 29 48 14 6 2 1 0 77 8 84
2017 CO-03 38 31 17 7 3 3 0 71 11 29
2014 CO 36 34 14 12 2 2 0 71 14 160
2014 CO-02 28 37 14 17 2 2 0 67 19 95
2014 CO-03 41 32 18 6 0 3 0 76 6 34

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 45 11 5 1 1 0 82 6 144
2018 CO-01 42 27 12 12 4 4 0 72 16 26
2018 CO-02 32 52 9 5 1 1 0 85 6 85
2018 CO-03 45 39 16 0 0 0 0 84 0 31
2017 CO 33 47 10 6 3 0 0 80 10 156
2017 CO-01 24 60 8 5 3 0 0 84 8 38
2017 CO-02 39 42 11 6 2 0 0 81 8 85
2017 CO-03 31 44 10 7 7 0 0 76 14 29
2014 CO 33 38 17 8 5 0 0 71 13 160
2014 CO-02 30 35 19 8 7 0 0 65 16 95
2014 CO-03 44 44 9 0 3 0 0 88 3 34

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 19 34 16 10 9 8 4 60 21 143
2018 CO-01 19 19 23 15 4 12 8 48 24 26
2018 CO-02 19 35 12 11 13 8 2 60 27 84
2018 CO-03 19 42 23 3 3 3 6 68 7 31
2017 CO 19 34 17 10 6 7 7 61 19 156
2017 CO-01 21 23 18 21 3 3 11 52 27 38
2017 CO-02 18 36 18 5 8 9 6 64 15 85
2017 CO-03 17 41 14 10 3 7 7 68 16 29
2014 CO 32 24 17 8 10 4 5 62 19 160
2014 CO-02 27 23 16 12 9 4 8 58 24 95
2014 CO-03 44 23 18 0 15 0 0 68 15 34

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 37 11 20 4 1 0 64 24 142
2018 CO-01 15 35 12 35 4 0 0 50 38 26
2018 CO-02 25 39 12 19 2 2 0 65 22 83
2018 CO-03 35 39 6 10 10 0 0 74 19 31
2017 CO 29 34 12 15 5 4 1 66 21 156
2017 CO-01 13 37 13 16 8 11 3 58 27 38
2017 CO-02 32 35 13 13 4 2 1 70 17 85
2017 CO-03 41 31 3 20 3 0 0 73 24 29
2014 CO 41 31 9 9 8 4 0 74 17 160
2014 CO-02 35 35 8 13 5 4 0 72 19 95
2014 CO-03 62 27 6 3 3 0 0 88 6 34

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 36 21 11 3 2 0 64 15 140
2018 CO-01 27 23 23 15 8 4 0 52 24 26
2018 CO-02 21 41 22 11 2 2 0 64 14 82
2018 CO-03 40 33 17 10 0 0 0 73 10 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 14 25 16 22 10 0 30 42 140
2018 CO-01 15 19 8 27 15 15 0 41 50 26
2018 CO-02 11 10 30 12 26 11 0 24 43 81
2018 CO-03 16 23 23 16 19 3 0 40 37 31
2017 CO 12 15 19 18 18 15 3 33 44 156
2017 CO-01 8 16 18 21 16 16 5 30 46 38
2017 CO-02 12 16 19 16 18 16 2 35 42 85
2017 CO-03 17 14 21 14 20 10 3 36 40 29
2014 CO 7 19 18 19 26 10 2 30 50 160
2014 CO-02 4 19 17 24 26 8 1 25 56 95
2014 CO-03 9 29 21 12 21 6 3 42 36 34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 11 89 144
2018 CO-02 12 88 85

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CO 44 16
2018 CO-02 50 10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CO 56 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CO 38 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CO 31 16
2018 CO-02 50 10

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CO 38 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CO 50 16
2018 CO-02 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CO 44 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CO 31 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CO 56 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CO 44 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CO 31 16

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CO 0 16
2018 CO-02 0 10

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CO 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CO 44 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CO 50 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CO 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CO 63 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 13 23 15 8 29 6 30 35 143
2018 CO-01 8 8 31 12 4 27 12 25 25 26
2018 CO-02 6 12 25 13 11 29 5 27 36 84
2018 CO-03 10 16 10 26 3 32 3 40 45 31
2017 CO 6 11 20 11 8 28 16 30 35 156
2017 CO-01 5 8 13 13 5 29 27 30 40 38
2017 CO-02 4 9 25 13 5 31 14 23 32 85
2017 CO-03 17 17 10 3 24 21 7 47 38 29
2014 CO 8 13 22 11 8 26 12 34 30 160
2014 CO-02 5 11 24 16 9 25 9 24 39 95
2014 CO-03 18 21 21 6 3 18 15 57 13 34

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 27 25 11 8 13 1 48 23 142
2018 CO-01 12 23 27 23 8 8 0 38 33 26
2018 CO-02 12 24 29 10 11 14 1 42 24 84
2018 CO-03 23 37 17 7 3 13 0 69 12 30
2017 CO 14 18 24 14 7 19 4 42 27 156
2017 CO-01 13 19 18 10 8 29 3 47 26 38
2017 CO-02 11 19 26 18 5 18 5 38 29 85
2017 CO-03 24 17 24 3 14 14 3 50 21 29
2014 CO 13 21 25 9 8 23 2 44 23 160
2014 CO-02 9 18 29 13 9 20 1 35 28 95
2014 CO-03 18 35 18 9 3 18 0 64 14 34

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 4 96 144

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 9 16 25 4 3 37 5 43 13 143
2018 CO-01 4 15 27 4 4 35 12 36 14 26
2018 CO-02 11 15 27 4 2 38 4 44 10 85
2018 CO-03 10 17 17 7 7 40 3 47 24 30
2017 CO 9 13 27 3 3 35 8 40 11 156
2017 CO-01 3 10 29 0 3 37 19 29 6 38
2017 CO-02 8 14 27 6 2 37 6 39 14 85
2017 CO-03 17 17 24 0 7 31 3 53 11 29
2014 CO 9 11 25 3 4 40 9 38 12 160
2014 CO-02 6 8 27 4 4 42 7 29 17 95
2014 CO-03 9 21 27 0 3 29 12 50 5 34

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 19 28 26 6 3 17 1 57 12 143
2018 CO-01 15 27 27 12 4 15 0 50 18 26
2018 CO-02 19 30 27 4 2 17 1 59 7 84
2018 CO-03 23 19 23 10 6 19 0 52 20 31
2017 CO 16 31 25 5 4 17 3 59 10 156
2017 CO-01 8 29 26 3 3 26 5 54 8 38
2017 CO-02 14 33 27 5 4 15 2 57 10 85
2017 CO-03 31 31 17 3 7 10 0 69 12 29
2014 CO 19 20 24 2 4 30 1 56 9 160
2014 CO-02 15 19 28 1 5 32 0 49 9 95
2014 CO-03 24 32 18 3 0 21 3 73 4 34
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 51 25 11 8 4 1 0 77 12 142
2018 CO-01 35 31 12 15 8 0 0 65 23 26
2018 CO-02 57 21 10 7 4 1 0 80 11 84
2018 CO-03 50 30 13 3 3 0 0 80 7 30
2017 CO 53 26 10 5 4 1 1 80 10 156
2017 CO-01 42 21 18 5 11 0 3 65 16 38
2017 CO-02 54 29 8 5 1 2 0 86 6 85
2017 CO-03 62 20 3 7 7 0 0 83 14 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 33 26 16 7 6 0 48 25 141
2018 CO-01 4 36 24 12 16 8 0 43 30 25
2018 CO-02 14 32 25 19 5 5 0 49 25 84
2018 CO-03 17 30 27 13 7 7 0 50 21 30
2017 CO 12 38 15 13 10 11 0 56 27 156
2017 CO-01 13 39 13 10 11 13 0 61 24 38
2017 CO-02 12 41 14 15 7 11 0 59 25 85
2017 CO-03 14 31 24 10 10 10 0 50 23 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 25 22 23 11 3 1 41 36 142
2018 CO-01 8 27 15 23 15 8 4 39 43 26
2018 CO-02 13 23 24 28 10 2 0 37 38 83
2018 CO-03 23 26 23 13 13 0 3 50 27 31
2017 CO 6 38 21 22 12 1 1 44 35 156
2017 CO-01 3 42 19 26 11 0 0 45 36 38
2017 CO-02 5 38 25 19 12 1 1 43 31 85
2017 CO-03 14 37 14 21 10 3 0 53 32 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 20 20 12 26 1 2 40 39 143
2018 CO-01 12 16 20 12 36 0 4 29 50 25
2018 CO-02 21 19 20 9 28 1 1 41 39 85
2018 CO-03 23 19 23 19 13 0 3 43 33 31
2017 CO 19 22 17 17 23 1 2 42 41 155
2017 CO-01 16 21 16 24 24 0 0 37 48 38
2017 CO-02 21 21 13 17 24 1 2 44 42 84
2017 CO-03 21 24 27 10 14 0 3 46 25 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 12 20 37 16 15 0 0 32 31 144
2018 CO-01 15 35 27 12 12 0 0 50 23 26
2018 CO-02 11 19 39 15 16 0 0 29 32 85
2018 CO-03 13 6 42 23 16 0 0 19 39 31
2017 CO 10 21 34 19 16 0 1 31 35 154
2017 CO-01 5 32 31 19 11 0 3 38 30 38
2017 CO-02 13 17 34 20 16 0 0 30 36 83
2017 CO-03 10 21 38 17 14 0 0 31 31 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 27 30 17 15 0 0 37 33 143
2018 CO-01 15 46 19 4 15 0 0 62 19 26
2018 CO-02 9 25 28 20 18 0 0 34 38 85
2018 CO-03 7 13 47 23 10 0 0 20 33 30
2017 CO 10 20 38 14 17 0 1 30 32 155
2017 CO-01 8 27 47 5 11 0 3 36 16 38
2017 CO-02 12 16 37 15 20 0 0 27 36 84
2017 CO-03 7 28 31 21 13 0 0 35 34 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 15 27 26 13 18 1 1 42 32 144
2018 CO-01 27 31 19 8 12 4 0 60 20 26
2018 CO-02 15 25 22 16 20 0 1 40 37 85
2018 CO-03 3 26 42 10 19 0 0 29 29 31
2017 CO 11 19 33 21 16 0 1 30 37 155
2017 CO-01 8 29 31 19 13 0 0 37 32 38
2017 CO-02 14 11 37 25 13 0 0 25 38 84
2017 CO-03 7 28 24 14 27 0 0 35 41 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 31 25 10 6 1 1 58 16 143
2018 CO-01 42 27 19 8 0 4 0 72 8 26
2018 CO-02 25 31 26 9 8 0 1 56 18 85
2018 CO-03 13 37 30 13 7 0 0 50 20 30
2017 CO 24 39 18 10 8 0 1 64 18 155
2017 CO-01 29 37 16 8 5 0 5 70 14 38
2017 CO-02 23 39 21 10 7 0 0 62 17 84
2017 CO-03 24 42 14 10 10 0 0 66 20 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 20 26 15 15 1 0 44 30 144
2018 CO-01 38 23 19 12 4 4 0 64 16 26
2018 CO-02 24 15 24 22 15 0 0 39 38 85
2018 CO-03 10 32 35 0 23 0 0 42 23 31
2017 CO 15 28 27 17 12 0 1 44 29 156
2017 CO-01 24 32 31 11 3 0 0 56 13 38
2017 CO-02 12 26 26 18 18 0 1 38 36 85
2017 CO-03 14 35 27 24 0 0 0 49 24 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 16 32 30 14 7 0 1 49 21 143
2018 CO-01 15 35 31 8 8 0 4 52 16 26
2018 CO-02 15 27 31 18 8 0 0 43 26 84
2018 CO-03 16 42 29 10 3 0 0 58 13 31
2017 CO 19 30 25 17 7 0 2 50 25 156
2017 CO-01 11 39 29 16 0 0 5 53 17 38
2017 CO-02 23 27 24 15 9 0 1 51 25 85
2017 CO-03 17 31 24 20 7 0 0 49 27 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 28 30 20 8 0 1 42 28 143
2018 CO-01 19 27 35 12 4 0 4 48 16 26
2018 CO-02 12 27 27 21 12 0 0 39 33 84
2018 CO-03 10 29 35 23 0 0 3 40 23 31
2017 CO 14 29 31 13 11 0 2 44 25 156
2017 CO-01 21 29 31 5 5 0 8 55 11 38
2017 CO-02 12 28 32 15 13 0 0 40 28 85
2017 CO-03 14 28 31 20 7 0 0 42 27 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 17 33 25 17 7 1 1 51 24 142
2018 CO-01 4 31 31 23 12 0 0 35 35 26
2018 CO-02 20 33 24 14 7 1 0 54 22 83
2018 CO-03 16 35 23 19 3 0 3 53 23 31
2017 CO 23 28 24 14 9 1 1 52 23 156
2017 CO-01 16 40 23 11 8 0 3 57 19 38
2017 CO-02 24 25 27 14 9 1 0 49 24 85
2017 CO-03 31 24 20 17 7 0 0 56 24 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 33 19 17 10 1 0 54 27 139
2018 CO-01 27 50 12 8 4 0 0 77 12 26
2018 CO-02 21 30 22 17 10 0 0 51 27 81
2018 CO-03 10 29 19 23 16 3 0 40 40 31
2017 CO 20 30 26 15 8 0 1 50 23 156
2017 CO-01 29 34 23 8 3 0 3 65 11 38
2017 CO-02 15 29 29 16 9 0 0 45 26 85
2017 CO-03 21 28 24 20 7 0 0 49 27 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 28 14 10 7 1 4 68 18 142
2018 CO-01 46 38 8 0 0 0 8 92 0 26
2018 CO-02 30 29 14 13 10 0 4 61 24 83
2018 CO-03 42 19 19 10 6 3 0 63 17 31
2017 CO 51 22 15 6 3 1 1 75 9 156
2017 CO-01 58 21 16 5 0 0 0 79 5 38
2017 CO-02 45 28 16 6 1 1 2 76 7 85
2017 CO-03 66 10 10 10 3 0 0 76 14 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 67 13 6 3 4 1 6 86 8 142
2018 CO-01 73 15 0 0 4 0 8 96 4 26
2018 CO-02 65 14 7 4 5 1 4 84 9 84
2018 CO-03 63 10 7 3 3 3 10 85 8 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 62 14 10 1 4 1 6 83 6 141
2018 CO-01 64 16 8 0 4 0 8 87 4 25
2018 CO-02 64 13 8 2 6 2 4 82 9 83
2018 CO-03 55 16 16 0 0 0 13 81 0 31
2017 CO 69 12 8 4 2 1 4 86 6 156
2017 CO-01 76 11 5 2 3 0 3 89 5 38
2017 CO-02 69 13 9 1 1 1 5 87 3 85
2017 CO-03 69 7 7 10 3 0 3 78 14 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 52 29 12 4 1 0 3 83 4 140
2018 CO-01 52 40 4 0 0 0 4 96 0 25
2018 CO-02 55 27 12 4 0 0 2 84 4 82
2018 CO-03 45 23 19 6 3 0 3 70 10 31
2017 CO 52 32 10 2 3 1 1 86 5 155
2017 CO-01 50 34 10 0 3 0 3 87 3 38
2017 CO-02 52 31 9 4 2 1 1 84 6 85
2017 CO-03 61 28 7 0 4 0 0 89 4 28

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 24 14 5 9 0 2 71 14 139
2018 CO-01 36 28 8 12 12 0 4 67 25 25
2018 CO-02 49 22 14 5 9 0 1 73 14 81
2018 CO-03 45 26 19 0 6 0 3 73 7 31
2017 CO 46 30 12 6 4 0 2 78 10 156
2017 CO-01 32 48 8 8 3 0 3 81 11 38
2017 CO-02 53 26 11 5 5 0 1 80 10 85
2017 CO-03 52 20 24 0 3 0 0 72 3 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 6 6 2 0 0 41 87 4 140
2018 CO-01 48 0 0 0 0 0 52 100 0 25
2018 CO-02 46 4 5 1 0 0 44 89 2 82
2018 CO-03 39 16 13 6 0 0 26 74 9 31
2017 CO 49 9 4 1 1 0 36 90 3 156
2017 CO-01 47 11 5 3 0 0 34 88 4 38
2017 CO-02 46 8 1 0 1 0 44 96 2 85
2017 CO-03 66 7 10 0 3 0 14 84 4 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 55 24 9 1 1 0 10 87 2 139
2018 CO-01 60 16 8 0 0 0 16 90 0 25
2018 CO-02 51 26 10 2 1 0 10 85 4 82
2018 CO-03 57 27 10 0 0 0 7 89 0 30
2017 CO 60 24 7 3 1 0 5 88 4 154
2017 CO-01 55 32 2 3 0 0 8 95 3 38
2017 CO-02 61 19 12 4 1 0 2 83 5 83
2017 CO-03 72 21 0 0 3 0 3 96 4 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 54 15 8 8 9 0 6 73 18 140
2018 CO-01 36 16 8 20 16 0 4 54 38 25
2018 CO-02 52 17 7 7 11 0 5 73 19 82
2018 CO-03 71 10 10 0 0 0 10 89 0 31
2017 CO 60 15 7 6 6 1 5 80 12 156
2017 CO-01 45 11 8 18 16 0 3 57 35 38
2017 CO-02 61 20 9 0 4 0 6 86 4 85
2017 CO-03 83 7 0 3 0 0 7 96 4 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 51 24 13 5 2 0 5 79 8 140
2018 CO-01 60 16 12 0 4 0 8 83 4 25
2018 CO-02 43 33 11 7 2 0 4 78 10 82
2018 CO-03 61 10 19 3 0 0 6 76 3 31
2017 CO 56 22 11 4 1 1 6 84 5 155
2017 CO-01 63 16 10 3 0 0 8 86 3 38
2017 CO-02 50 27 12 5 1 0 5 81 6 84
2017 CO-03 62 20 7 3 0 0 7 89 4 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 28 42 19 4 0 0 35 23 144
2018 CO-01 0 38 42 12 8 0 0 38 19 26
2018 CO-02 8 26 41 21 4 0 0 34 25 85
2018 CO-03 10 26 42 19 3 0 0 35 23 31
2017 CO 10 26 40 16 8 0 0 36 24 154
2017 CO-01 0 37 47 13 3 0 0 37 16 38
2017 CO-02 12 22 42 13 11 0 0 34 24 83
2017 CO-03 17 24 31 17 10 0 0 42 27 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 21 41 20 8 0 1 28 31 143
2018 CO-01 8 15 35 27 12 0 4 40 24 26
2018 CO-02 10 21 43 20 6 0 0 26 31 84
2018 CO-03 13 26 35 13 13 0 0 26 39 31
2017 CO 8 19 40 22 9 0 1 32 28 156
2017 CO-01 5 8 55 27 5 0 0 32 13 38
2017 CO-02 8 26 32 22 11 0 1 33 34 85
2017 CO-03 7 13 52 17 10 0 0 28 20 29
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 19 21 13 17 3 1 27 73 143
2018 CO-01 23 15 27 15 15 4 0 24 76 26
2018 CO-02 27 17 23 11 19 1 2 28 72 84
2018 CO-03 23 29 10 16 16 6 0 24 76 31
2017 CO 21 18 20 15 19 6 0 22 78 156
2017 CO-01 16 11 26 21 24 3 0 16 84 38
2017 CO-02 22 21 18 12 20 7 0 24 76 85
2017 CO-03 24 17 24 17 10 7 0 26 74 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 27 100
2018 CO-01 37 19
2018 CO-02 24 58
2018 CO-03 23 22
2017 CO 23 114
2017 CO-01 29 31
2017 CO-02 23 60
2017 CO-03 15 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 37 100
2018 CO-01 42 19
2018 CO-02 36 58
2018 CO-03 36 22
2017 CO 42 114
2017 CO-01 58 31
2017 CO-02 35 60
2017 CO-03 35 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 12 100
2018 CO-01 21 19
2018 CO-02 12 58
2018 CO-03 5 22
2017 CO 15 114
2017 CO-01 32 31
2017 CO-02 12 60
2017 CO-03 0 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CO 58 100
2018 CO-01 42 19
2018 CO-02 62 58
2018 CO-03 64 22
2017 CO 62 114
2017 CO-01 61 31
2017 CO-02 60 60
2017 CO-03 70 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CO 7 100
2018 CO-01 5 19
2018 CO-02 9 58
2018 CO-03 5 22
2017 CO 7 114
2017 CO-01 10 31
2017 CO-02 7 60
2017 CO-03 5 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CO 34 100
2018 CO-01 42 19
2018 CO-02 29 58
2018 CO-03 41 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CO 37 100
2018 CO-01 26 19
2018 CO-02 40 58
2018 CO-03 41 22
2017 CO 35 114
2017 CO-01 35 31
2017 CO-02 37 60
2017 CO-03 35 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CO 4 36 21 11 3 25 97
2018 CO-01 0 42 16 16 0 26 19
2018 CO-02 4 38 23 9 4 23 56
2018 CO-03 10 24 19 14 5 29 21
2017 CO 2 34 26 9 6 23 113
2017 CO-01 0 45 16 6 7 26 31
2017 CO-02 3 36 22 10 5 24 59
2017 CO-03 0 15 50 10 10 15 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 27 73 98
2018 CO-01 26 74 19
2018 CO-02 28 72 57
2018 CO-03 19 81 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 34 15 15 7 15 1 12 57 26 143
2018 CO-01 46 19 8 0 19 4 4 71 21 26
2018 CO-02 31 16 15 11 18 0 9 52 31 85
2018 CO-03 30 10 20 3 7 3 27 57 14 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 3 17 19 19 38 2 2 21 59 100
2018 CO-01 5 11 21 5 58 0 0 16 63 19
2018 CO-02 3 16 17 24 34 2 3 20 62 58
2018 CO-03 0 27 18 18 32 5 0 29 52 22
2017 CO 4 15 19 21 35 1 4 20 59 114
2017 CO-01 3 16 10 22 45 0 3 20 70 31
2017 CO-02 5 13 25 18 30 2 7 20 53 60
2017 CO-03 5 15 20 30 30 0 0 20 61 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 2 10 10 18 57 3 0 12 77 100
2018 CO-01 11 11 11 5 63 0 0 21 68 19
2018 CO-02 0 7 12 22 53 5 0 7 80 58
2018 CO-03 0 18 5 14 64 0 0 18 77 22
2017 CO 4 4 8 17 60 4 4 9 82 114
2017 CO-01 3 6 6 13 67 0 3 10 83 31
2017 CO-02 5 2 12 15 55 7 5 8 79 60
2017 CO-03 5 10 0 25 60 0 0 15 85 20
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