2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 43 9 7 4 0 0 80 10 3153
2018 Term 39 44 9 6 2 0 0 83 8 280
2018 Casual 34 44 16 3 2 0 0 78 5 81
2018 Student 36 41 11 8 4 0 0 77 12 83
2017 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 3775
2017 Term 41 41 9 4 5 0 0 82 9 313
2017 Casual 39 45 10 5 1 0 0 84 6 94
2017 Student 46 47 5 1 1 0 0 93 2 90
2017 Governor-in-council appointment 71 23 0 5 0 0 0 95 5 13
2014 Indeterminate (permanent) 31 44 12 9 4 0 0 75 13 3775
2014 Term 35 41 13 7 4 0 0 76 11 171
2014 Casual 39 43 8 9 2 0 0 81 11 58
2014 Student 32 49 15 5 0 0 0 81 5 45
2014 Governor-in-council appointment 62 29 9 0 0 0 0 91 0 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 40 13 12 7 0 0 68 18 3165
2018 Term 33 40 12 8 7 1 0 73 14 278
2018 Casual 34 49 11 6 1 0 0 82 7 82
2018 Student 51 33 8 4 5 0 0 83 8 83
2017 Indeterminate (permanent) 27 40 14 12 7 0 0 67 19 3774
2017 Term 36 33 14 9 7 0 0 70 17 311
2017 Casual 44 36 11 2 6 0 0 81 9 94
2017 Student 47 36 11 4 1 1 0 84 5 90
2017 Governor-in-council appointment 59 30 0 12 0 0 0 88 12 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 36 8 3 2 0 0 87 5 3132
2018 Term 51 36 8 3 1 0 1 88 3 276
2018 Casual 50 38 11 1 0 0 0 88 1 82
2018 Student 45 38 11 2 4 0 0 83 6 82
2017 Indeterminate (permanent) 53 34 7 3 1 0 0 88 4 3764
2017 Term 50 34 9 4 2 0 0 84 6 311
2017 Casual 48 42 7 2 0 0 0 90 2 93
2017 Student 49 39 9 1 0 0 1 89 1 90
2017 Governor-in-council appointment 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 57 31 9 2 1 0 0 88 4 3768
2014 Term 58 29 10 2 1 1 0 88 3 171
2014 Casual 67 25 4 3 0 0 0 92 3 58
2014 Student 57 37 6 0 0 0 0 94 0 45
2014 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 41 10 5 3 0 0 82 8 3164
2018 Term 47 38 8 5 1 0 0 86 6 280
2018 Casual 47 45 5 1 1 0 0 92 2 81
2018 Student 48 37 5 5 5 0 0 86 10 83
2017 Indeterminate (permanent) 41 41 10 5 3 0 0 82 8 3760
2017 Term 49 33 9 7 3 0 0 82 10 312
2017 Casual 43 48 4 3 1 0 1 92 4 94
2017 Student 53 35 8 2 1 0 0 89 4 90
2017 Governor-in-council appointment 71 23 6 0 0 0 0 94 0 13
2014 Indeterminate (permanent) 37 41 12 6 3 0 0 79 9 3770
2014 Term 44 39 10 5 1 0 1 83 6 171
2014 Casual 51 38 9 2 0 0 0 89 2 58
2014 Student 44 48 4 3 0 0 0 93 3 45
2014 Governor-in-council appointment 72 19 9 0 0 0 0 91 0 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 33 23 13 7 0 0 58 20 3164
2018 Term 31 29 18 15 5 1 0 61 21 280
2018 Casual 47 35 12 3 1 2 0 84 5 82
2018 Student 56 23 13 5 3 0 0 79 8 78
2017 Indeterminate (permanent) 24 34 22 12 6 1 0 59 19 3767
2017 Term 36 31 15 12 5 1 0 67 17 312
2017 Casual 48 30 16 4 2 0 0 78 6 93
2017 Student 56 29 9 5 1 0 0 85 6 90
2017 Governor-in-council appointment 36 36 17 12 0 0 0 71 12 13
2014 Indeterminate (permanent) 18 38 21 15 7 1 0 57 22 3770
2014 Term 31 34 19 12 3 1 0 65 15 171
2014 Casual 51 35 11 3 0 0 0 86 3 58
2014 Student 52 30 13 5 0 0 0 82 5 45
2014 Governor-in-council appointment 45 45 0 0 9 0 0 91 9 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 35 21 13 6 0 0 59 19 3147
2018 Term 32 29 17 15 5 0 0 62 21 281
2018 Casual 43 37 12 6 0 1 0 82 6 83
2018 Student 58 27 8 3 4 1 0 86 6 79
2017 Indeterminate (permanent) 23 39 19 12 6 0 0 62 19 3774
2017 Term 35 33 16 9 7 0 0 68 16 312
2017 Casual 45 35 10 7 1 0 1 82 9 93
2017 Student 55 34 4 6 1 0 0 89 7 90
2017 Governor-in-council appointment 42 23 23 12 0 0 0 66 12 13
2014 Indeterminate (permanent) 18 38 20 16 7 0 0 57 23 3772
2014 Term 26 36 21 15 2 0 0 62 17 171
2014 Casual 51 37 6 6 0 0 0 88 6 58
2014 Student 49 27 12 12 0 0 0 76 12 45
2014 Governor-in-council appointment 26 65 0 0 9 0 0 91 9 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 29 18 10 7 2 0 64 18 3166
2018 Term 43 29 13 8 5 2 0 73 13 281
2018 Casual 50 26 9 9 0 3 2 80 10 83
2018 Student 48 21 17 4 4 4 2 74 8 81
2017 Indeterminate (permanent) 32 33 16 9 6 3 1 68 16 3766
2017 Term 42 25 14 6 8 4 2 71 15 313
2017 Casual 48 18 17 5 4 5 2 72 10 94
2017 Student 51 19 9 9 3 6 2 76 14 90
2017 Governor-in-council appointment 52 24 5 0 0 0 18 93 0 13
2014 Indeterminate (permanent) 30 30 17 11 7 4 1 63 19 3770
2014 Term 41 30 12 10 5 2 1 73 15 171
2014 Casual 52 24 8 3 3 1 8 84 7 58
2014 Student 53 25 8 6 3 0 5 82 10 45
2014 Governor-in-council appointment 32 40 0 8 10 0 10 80 20 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 31 12 7 5 2 1 75 13 3142
2018 Term 44 29 15 6 4 1 1 74 11 281
2018 Casual 52 33 7 2 0 4 2 90 2 79
2018 Student 60 24 10 2 1 1 1 86 4 82
2017 Indeterminate (permanent) 41 34 12 6 5 3 1 77 11 3776
2017 Term 45 30 9 7 4 3 1 79 12 313
2017 Casual 52 33 7 1 3 4 0 89 4 94
2017 Student 53 36 3 3 2 0 3 92 5 90
2017 Governor-in-council appointment 41 28 7 18 0 0 6 74 19 13
2014 Indeterminate (permanent) 38 33 13 7 4 3 1 74 12 3772
2014 Term 46 27 16 6 4 1 1 74 10 171
2014 Casual 47 32 10 4 2 3 3 84 6 58
2014 Student 51 29 8 7 3 1 0 82 11 45
2014 Governor-in-council appointment 44 18 29 0 0 0 9 68 0 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 34 11 9 6 1 0 74 15 3136
2018 Term 42 29 15 8 4 0 1 72 13 281
2018 Casual 48 32 9 8 0 2 1 83 8 79
2018 Student 57 25 10 2 2 2 1 85 5 81
2017 Indeterminate (permanent) 38 37 10 8 5 1 0 76 14 3778
2017 Term 44 35 8 7 5 0 0 80 12 313
2017 Casual 54 26 11 6 3 0 0 80 10 94
2017 Student 53 30 6 4 5 1 1 85 9 90
2017 Governor-in-council appointment 41 23 7 6 12 0 12 72 20 13
2014 Indeterminate (permanent) 36 37 11 10 5 1 0 73 15 3773
2014 Term 41 36 11 8 4 1 0 77 12 171
2014 Casual 47 33 6 8 3 2 2 82 11 58
2014 Student 53 31 3 9 3 1 0 85 12 45
2014 Governor-in-council appointment 27 36 28 0 0 0 9 69 0 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 30 12 9 7 1 0 73 16 3152
2018 Term 47 25 13 8 6 0 1 73 14 281
2018 Casual 56 29 4 8 0 3 0 87 9 78
2018 Student 61 29 5 4 1 0 0 90 5 83
2017 Indeterminate (permanent) 44 30 12 8 6 1 0 74 14 3769
2017 Term 51 27 11 6 5 0 0 78 12 312
2017 Casual 53 31 11 3 2 0 0 84 5 94
2017 Student 65 23 5 5 2 0 0 88 7 90
2017 Governor-in-council appointment 41 29 13 17 0 0 0 70 17 13
2014 Indeterminate (permanent) 39 33 13 8 5 1 1 73 14 3769
2014 Term 48 30 14 6 2 1 0 78 8 170
2014 Casual 49 41 7 3 0 0 0 90 3 58
2014 Student 47 28 15 7 3 0 0 75 10 45
2014 Governor-in-council appointment 35 38 18 9 0 0 0 73 9 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 35 18 11 6 5 0 63 18 3178
2018 Term 36 35 13 5 5 6 1 76 11 282
2018 Casual 39 37 5 1 0 15 3 93 2 81
2018 Student 46 29 6 1 0 18 0 91 1 83
2017 Indeterminate (permanent) 22 36 18 11 6 6 0 62 19 3771
2017 Term 38 32 11 7 3 8 0 77 11 312
2017 Casual 38 35 9 3 1 13 0 84 5 94
2017 Student 52 29 6 2 0 11 0 91 3 90
2017 Governor-in-council appointment 88 12 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 19 35 21 11 6 8 0 59 19 3771
2014 Term 28 39 18 5 4 7 0 72 9 171
2014 Casual 42 36 13 3 0 6 0 83 4 58
2014 Student 36 46 15 0 0 1 1 84 0 45
2014 Governor-in-council appointment 36 55 0 0 9 0 0 91 9 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 33 20 15 9 1 0 55 24 3174
2018 Term 32 34 15 9 7 3 0 68 17 281
2018 Casual 44 33 9 0 0 12 3 90 0 81
2018 Student 51 28 10 4 1 6 1 84 5 83
2017 Indeterminate (permanent) 18 36 21 14 9 2 0 55 23 3776
2017 Term 34 31 15 12 5 2 0 67 18 313
2017 Casual 43 32 14 3 3 5 0 79 7 94
2017 Student 50 30 12 1 0 6 1 85 1 90
2017 Governor-in-council appointment 65 23 5 0 0 0 6 94 0 13
2014 Indeterminate (permanent) 14 32 23 18 11 3 0 48 29 3771
2014 Term 26 29 26 12 5 2 0 56 18 171
2014 Casual 42 31 13 8 0 6 0 78 8 58
2014 Student 44 29 13 6 3 3 1 77 9 45
2014 Governor-in-council appointment 18 73 0 0 9 0 0 91 9 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 28 24 20 11 3 0 43 32 3169
2018 Term 22 34 15 16 8 4 0 58 26 280
2018 Casual 32 30 11 9 0 15 3 76 11 81
2018 Student 37 34 10 7 1 11 0 79 10 82
2017 Indeterminate (permanent) 11 29 24 20 10 4 0 42 32 3769
2017 Term 23 34 15 15 8 6 0 61 24 313
2017 Casual 29 24 18 9 4 14 0 63 16 94
2017 Student 38 26 12 8 1 15 0 75 11 90
2017 Governor-in-council appointment 36 41 5 12 0 0 6 82 13 13
2014 Indeterminate (permanent) 8 26 25 23 15 4 0 35 39 3770
2014 Term 18 29 20 20 9 4 0 49 30 171
2014 Casual 29 38 14 14 0 5 0 71 15 58
2014 Student 30 31 12 11 7 5 5 67 20 45
2014 Governor-in-council appointment 18 35 39 0 9 0 0 52 9 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 30 22 23 13 2 0 42 36 3178
2018 Term 17 32 13 21 14 4 0 51 36 281
2018 Casual 31 32 14 9 2 10 1 71 13 81
2018 Student 30 35 12 10 6 7 0 70 17 83
2017 Indeterminate (permanent) 11 32 21 21 13 3 0 44 34 3772
2017 Term 20 37 15 15 10 3 0 58 26 313
2017 Casual 32 26 10 18 5 10 0 63 25 94
2017 Student 39 28 12 10 0 11 0 74 12 90
2017 Governor-in-council appointment 18 47 24 12 0 0 0 64 12 13
2014 Indeterminate (permanent) 7 28 20 26 16 2 0 36 43 3769
2014 Term 12 31 20 19 15 3 0 45 35 171
2014 Casual 28 39 9 14 5 4 0 70 20 58
2014 Student 29 36 9 14 11 0 1 66 25 45
2014 Governor-in-council appointment 27 47 18 0 9 0 0 73 9 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 37 17 13 9 0 0 61 23 3170
2018 Term 27 43 14 9 5 0 1 71 14 281
2018 Casual 42 40 9 5 2 0 2 84 7 82
2018 Student 48 41 6 0 4 0 1 90 4 83
2017 Indeterminate (permanent) 23 38 17 14 8 0 0 61 22 3775
2017 Term 33 40 10 10 5 1 1 74 16 312
2017 Casual 38 42 13 4 3 0 0 80 7 94
2017 Student 53 31 10 2 3 0 1 85 5 90
2017 Governor-in-council appointment 59 11 7 18 5 0 0 70 23 13
2014 Indeterminate (permanent) 19 38 17 16 9 0 0 58 25 3773
2014 Term 31 39 18 8 4 0 0 69 12 171
2014 Casual 34 49 10 8 0 0 0 82 8 58
2014 Student 46 35 7 9 3 0 0 81 12 45
2014 Governor-in-council appointment 36 45 19 0 0 0 0 81 0 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 43 14 11 6 0 0 69 17 3174
2018 Term 26 42 15 12 5 0 0 67 17 279
2018 Casual 35 38 19 6 2 0 0 73 8 81
2018 Student 39 37 18 1 4 0 1 77 5 82
2017 Indeterminate (permanent) 25 44 14 12 5 0 0 69 17 3775
2017 Term 30 40 12 13 4 0 0 70 18 313
2017 Casual 47 28 12 11 2 0 0 75 13 94
2017 Student 35 42 12 9 1 1 0 78 10 90
2017 Governor-in-council appointment 64 24 0 6 5 0 0 88 12 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 24 20 17 11 12 3 44 33 3156
2018 Term 12 19 18 17 14 18 2 39 39 278
2018 Casual 11 13 15 12 5 32 13 43 29 81
2018 Student 17 19 13 13 4 29 5 55 25 83
2017 Indeterminate (permanent) 11 25 19 18 12 12 4 42 35 3772
2017 Term 12 19 18 13 10 25 4 43 32 312
2017 Casual 15 14 15 9 4 40 3 50 24 93
2017 Student 17 13 12 4 2 43 8 60 14 90
2017 Governor-in-council appointment 18 54 5 23 0 0 0 72 23 13
2014 Indeterminate (permanent) 10 24 20 18 12 13 3 41 35 3772
2014 Term 9 22 15 17 14 18 5 40 40 171
2014 Casual 13 13 22 11 2 35 5 42 21 58
2014 Student 14 5 13 15 9 34 9 34 42 45
2014 Governor-in-council appointment 8 55 19 9 10 0 0 62 19 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 36 12 11 6 1 1 70 18 3151
2018 Term 35 36 12 11 5 1 1 72 16 280
2018 Casual 35 46 7 9 0 1 1 84 10 79
2018 Student 55 30 8 4 2 0 0 86 6 83
2017 Indeterminate (permanent) 32 39 12 10 6 1 1 71 17 3779
2017 Term 36 36 13 9 4 0 1 73 14 313
2017 Casual 46 31 9 10 2 1 1 78 13 94
2017 Student 52 38 4 4 1 0 1 91 5 90
2017 Governor-in-council appointment 18 46 13 0 17 0 6 68 18 13
2014 Indeterminate (permanent) 30 39 13 11 6 1 1 70 17 3772
2014 Term 38 40 11 6 4 0 1 79 10 171
2014 Casual 39 46 7 6 1 2 0 86 8 58
2014 Student 50 28 10 7 5 0 0 78 12 45
2014 Governor-in-council appointment 8 55 19 18 0 0 0 63 18 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 35 17 12 4 4 8 63 18 1342
2018 Term 15 28 21 9 0 0 26 59 13 11
2017 Indeterminate (permanent) 18 38 17 12 4 3 7 62 19 1588
2017 Term 12 29 12 29 6 6 7 46 40 16
2017 Governor-in-council appointment 41 42 0 11 0 0 6 88 12 13
2014 Indeterminate (permanent) 21 37 16 10 5 4 8 65 17 1516
2014 Term 17 38 17 0 19 0 9 60 21 12
2014 Governor-in-council appointment 8 64 0 19 9 0 0 72 28 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 45 13 15 5 0 0 67 20 3178
2018 Term 20 45 10 17 7 0 1 65 25 281
2018 Casual 25 46 9 10 3 1 6 77 14 82
2018 Student 39 43 7 10 1 0 0 82 11 83
2017 Indeterminate (permanent) 22 41 14 15 7 0 0 63 23 3772
2017 Term 23 36 13 17 10 0 1 60 27 313
2017 Casual 21 37 15 12 12 0 3 60 25 94
2017 Student 34 38 12 14 3 0 1 72 16 90
2017 Governor-in-council appointment 53 24 18 5 0 0 0 77 5 13
2014 Indeterminate (permanent) 21 40 15 16 8 0 0 62 23 3772
2014 Term 25 33 11 26 5 0 1 58 31 171
2014 Casual 22 38 19 11 3 0 6 64 15 58
2014 Student 26 36 9 21 0 0 7 67 23 45
2014 Governor-in-council appointment 36 37 18 0 0 0 9 80 0 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 37 7 5 2 0 0 86 7 3163
2018 Term 49 38 7 5 1 0 0 87 6 280
2018 Casual 47 40 8 4 1 0 0 87 5 81
2018 Student 36 43 10 6 4 1 0 80 10 83
2017 Indeterminate (permanent) 48 36 8 5 3 0 0 84 8 3772
2017 Term 47 33 9 6 4 0 0 81 10 313
2017 Casual 47 34 8 7 2 0 2 83 9 94
2017 Student 47 40 7 4 1 0 0 87 6 90
2017 Governor-in-council appointment 77 12 0 12 0 0 0 88 12 13
2014 Indeterminate (permanent) 45 38 8 6 3 0 0 82 10 3774
2014 Term 46 37 12 2 2 0 0 84 4 171
2014 Casual 54 25 13 5 3 0 0 79 8 58
2014 Student 47 39 7 4 3 0 0 86 7 45
2014 Governor-in-council appointment 82 9 9 0 0 0 0 91 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 36 6 5 2 0 0 87 7 3149
2018 Term 47 40 6 4 2 0 0 88 6 277
2018 Casual 55 27 10 7 0 0 0 82 7 81
2018 Student 33 46 12 5 2 1 0 80 8 81
2017 Indeterminate (permanent) 50 36 6 5 3 0 0 86 8 3773
2017 Term 49 32 7 9 4 0 0 80 13 313
2017 Casual 46 35 6 10 2 0 1 82 12 94
2017 Student 44 44 6 4 1 1 0 89 5 90
2017 Governor-in-council appointment 64 30 0 6 0 0 0 94 6 13
2014 Indeterminate (permanent) 48 36 7 7 2 0 0 84 9 3769
2014 Term 45 39 7 7 2 0 0 84 9 171
2014 Casual 52 26 11 8 3 0 0 77 11 58
2014 Student 36 44 11 6 3 0 0 80 10 45
2014 Governor-in-council appointment 74 26 0 0 0 0 0 100 0 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 26 17 21 23 1 0 38 45 3164
2018 Term 21 24 13 16 22 3 0 47 39 281
2018 Casual 20 38 13 13 6 7 3 65 21 83
2018 Student 30 35 12 10 5 6 2 71 16 83
2017 Indeterminate (permanent) 14 29 17 20 19 2 0 43 40 3773
2017 Term 21 29 13 15 16 5 1 53 33 312
2017 Casual 34 23 10 12 9 8 3 65 24 94
2017 Student 34 35 10 9 3 9 0 76 14 90
2017 Governor-in-council appointment 12 47 0 23 17 0 0 59 41 13
2014 Indeterminate (permanent) 11 29 19 21 17 2 0 41 39 3775
2014 Term 18 30 25 14 9 3 1 50 24 171
2014 Casual 33 23 16 5 4 11 7 69 12 58
2014 Student 25 25 11 14 7 9 8 61 26 45
2014 Governor-in-council appointment 27 36 28 0 9 0 0 63 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 21 14 19 32 1 1 33 52 3165
2018 Term 13 21 17 18 26 2 2 36 46 282
2018 Casual 28 18 14 16 9 3 13 54 30 83
2018 Student 20 32 11 16 11 1 10 58 30 82
2017 Indeterminate (permanent) 11 22 13 20 32 1 1 34 53 3771
2017 Term 17 19 13 15 29 3 3 39 47 313
2017 Casual 22 23 4 19 13 4 15 55 40 93
2017 Student 21 23 16 12 10 6 12 54 26 90
2017 Governor-in-council appointment 12 34 24 12 0 0 18 56 14 13
2014 Indeterminate (permanent) 10 22 15 23 28 2 1 33 52 3774
2014 Term 12 23 15 18 26 4 2 37 48 170
2014 Casual 16 21 15 19 13 5 11 44 39 58
2014 Student 14 29 6 15 17 7 12 53 40 45
2014 Governor-in-council appointment 27 46 0 9 0 0 18 89 11 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 41 12 11 5 0 0 72 16 3148
2018 Term 23 46 14 12 5 0 0 69 17 278
2018 Casual 34 42 11 12 1 0 1 76 13 81
2018 Student 36 36 12 10 4 1 1 73 14 81
2017 Indeterminate (permanent) 30 43 12 10 5 0 0 73 15 3762
2017 Term 36 35 14 10 5 0 0 71 15 311
2017 Casual 32 33 12 16 2 2 2 68 19 94
2017 Student 42 41 9 6 1 0 1 84 7 89
2017 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 23 43 13 14 7 0 0 66 21 3774
2014 Term 26 46 12 13 3 1 0 72 16 171
2014 Casual 22 48 18 8 4 0 0 70 12 58
2014 Student 28 34 26 9 3 0 0 62 12 45
2014 Governor-in-council appointment 55 36 0 0 0 0 9 100 0 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 37 14 10 6 0 0 70 16 3151
2018 Term 32 37 17 8 6 0 0 69 14 280
2018 Casual 38 41 15 6 0 0 0 79 6 82
2018 Student 51 33 6 7 2 0 0 84 10 82
2017 Indeterminate (permanent) 32 37 14 11 5 0 0 70 16 3763
2017 Term 38 33 14 9 6 0 0 71 15 312
2017 Casual 33 37 19 5 6 0 0 69 12 94
2017 Student 41 39 5 11 2 0 1 82 13 90
2017 Governor-in-council appointment 66 34 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 27 38 16 12 6 0 0 66 19 3772
2014 Term 33 39 9 13 5 1 1 72 18 171
2014 Casual 27 30 26 11 4 2 0 58 16 58
2014 Student 34 39 13 8 7 0 0 72 15 45
2014 Governor-in-council appointment 45 27 10 9 9 0 0 72 18 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 39 14 12 6 0 0 68 18 3156
2018 Term 28 43 12 11 4 1 0 72 16 279
2018 Casual 37 41 12 6 2 0 1 80 8 81
2018 Student 45 39 7 5 2 1 1 85 7 83
2017 Indeterminate (permanent) 29 39 16 11 5 0 0 69 16 3764
2017 Term 36 36 14 8 5 0 1 73 13 312
2017 Casual 43 33 14 5 2 3 0 78 8 94
2017 Student 42 42 12 3 0 0 1 85 3 90
2017 Governor-in-council appointment 66 12 12 11 0 0 0 77 11 13
2014 Indeterminate (permanent) 27 40 16 11 5 0 0 67 16 3770
2014 Term 37 35 16 7 5 0 0 72 12 171
2014 Casual 41 31 17 6 0 3 2 76 7 58
2014 Student 41 37 11 4 1 0 7 83 6 45
2014 Governor-in-council appointment 36 45 10 9 0 0 0 81 9 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 35 29 13 7 3 0 50 21 3172
2018 Term 18 33 25 13 8 4 0 53 21 281
2018 Casual 26 31 23 7 4 8 0 62 12 83
2018 Student 30 44 11 7 2 2 2 78 10 82
2017 Indeterminate (permanent) 12 37 26 14 7 4 0 51 21 3769
2017 Term 21 32 21 12 7 6 0 57 20 312
2017 Casual 23 32 21 10 6 5 2 60 17 93
2017 Student 27 32 22 7 0 9 2 66 8 90
2017 Governor-in-council appointment 18 59 12 5 0 0 6 81 6 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 35 12 12 7 0 1 69 18 3169
2018 Term 42 33 9 10 6 0 0 75 16 281
2018 Casual 41 40 9 6 0 0 4 84 7 81
2018 Student 48 29 10 4 5 0 5 81 9 83
2017 Indeterminate (permanent) 31 35 12 14 8 0 0 66 22 3773
2017 Term 36 34 15 9 6 0 0 70 15 313
2017 Casual 42 30 16 4 3 4 1 76 8 94
2017 Student 55 20 12 6 1 2 3 80 8 90
2017 Governor-in-council appointment 41 37 5 5 11 0 0 78 16 13
2014 Indeterminate (permanent) 29 36 14 13 7 1 1 66 20 3771
2014 Term 37 27 23 9 3 0 1 65 12 171
2014 Casual 46 30 9 8 3 1 1 79 12 58
2014 Student 46 23 13 5 3 7 5 78 8 45
2014 Governor-in-council appointment 8 36 39 9 0 0 9 48 10 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 30 20 15 11 0 0 54 26 3175
2018 Term 35 31 18 10 6 0 0 66 16 281
2018 Casual 53 32 6 6 2 0 0 85 9 82
2018 Student 63 24 11 1 0 0 0 88 1 82
2017 Indeterminate (permanent) 21 35 20 14 9 0 1 57 22 3779
2017 Term 33 38 17 7 4 0 1 72 11 312
2017 Casual 42 42 11 5 0 0 0 83 5 94
2017 Student 64 24 9 1 1 0 0 88 2 90
2017 Governor-in-council appointment 23 6 12 19 23 0 18 36 50 13
2014 Indeterminate (permanent) 21 34 21 13 10 0 1 56 23 3774
2014 Term 37 36 17 8 2 1 0 73 9 171
2014 Casual 50 35 14 1 0 0 0 84 1 58
2014 Student 55 42 1 0 1 0 0 97 1 45
2014 Governor-in-council appointment 9 45 18 10 19 0 0 54 29 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 38 35 27 3178
2018 Term 37 27 37 281
2018 Casual 35 26 39 83
2018 Student 46 13 41 83
2017 Indeterminate (permanent) 36 37 27 3781
2017 Term 36 29 35 312
2017 Casual 34 24 41 93
2017 Student 41 17 41 90
2017 Governor-in-council appointment 41 42 16 13
2014 Indeterminate (permanent) 37 33 30 3774
2014 Term 39 29 32 171
2014 Casual 40 16 44 58
2014 Student 59 18 23 45
2014 Governor-in-council appointment 73 27 0 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 9 55 23 5 1 6 1191
2018 Term 1 37 14 9 33 7 105
2018 Student 0 0 3 8 89 0 37
2017 Indeterminate (permanent) 12 51 22 6 1 8 1378
2017 Term 4 31 18 9 32 6 114
2017 Casual 6 16 6 6 66 0 33
2017 Student 0 3 3 3 91 0 35
2014 Indeterminate (permanent) 10 55 20 10 9999 5 1404
2014 Term 9 50 16 12 9999 13 67
2014 Casual 8 8 16 7 9999 60 25
2014 Student 0 45 6 10 9999 39 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 41 8 4 2 0 0 86 6 3171
2018 Term 47 45 5 2 1 0 0 93 3 280
2018 Casual 55 36 7 3 0 0 0 90 3 82
2018 Student 48 37 7 7 1 0 0 84 9 82
2017 Indeterminate (permanent) 40 42 9 5 3 0 0 82 8 3777
2017 Term 44 38 10 6 1 0 0 83 8 313
2017 Casual 53 30 9 4 2 1 0 84 6 94
2017 Student 42 46 5 3 3 0 1 89 6 89
2017 Governor-in-council appointment 64 30 0 6 0 0 0 94 6 13
2014 Indeterminate (permanent) 36 43 11 7 3 0 0 79 10 3772
2014 Term 46 38 7 7 2 0 0 84 9 171
2014 Casual 48 41 6 5 0 0 0 89 5 58
2014 Student 47 36 11 3 3 0 0 83 6 45
2014 Governor-in-council appointment 36 45 18 0 0 0 0 82 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 46 20 12 5 1 0 63 17 3163
2018 Term 25 49 14 9 2 1 0 74 11 281
2018 Casual 33 46 10 7 3 0 1 80 9 83
2018 Student 38 44 10 6 1 0 1 83 7 82
2017 Indeterminate (permanent) 17 46 19 12 5 1 0 63 17 3771
2017 Term 28 43 13 9 5 2 1 72 14 310
2017 Casual 30 47 15 5 3 0 0 76 9 93
2017 Student 41 44 6 5 0 4 0 89 5 90
2017 Governor-in-council appointment 24 64 12 0 0 0 0 88 0 13
2014 Indeterminate (permanent) 13 39 21 17 9 1 0 52 26 3772
2014 Term 21 40 20 10 7 2 0 62 17 171
2014 Casual 18 65 10 6 0 2 0 84 6 58
2014 Student 37 32 18 6 4 3 0 71 11 44
2014 Governor-in-council appointment 18 45 29 9 0 0 0 62 9 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 28 38 17 5 0 1 22 40 3164
2018 Term 10 24 35 23 5 2 1 29 35 280
2018 Casual 8 15 34 29 9 1 3 40 25 81
2018 Student 2 14 33 34 12 2 2 48 18 83
2017 Indeterminate (permanent) 11 28 38 15 5 1 2 21 39 3754
2017 Term 9 19 36 22 7 1 4 32 30 311
2017 Casual 5 18 34 21 15 3 3 38 25 93
2017 Student 6 12 31 28 16 2 4 47 20 90
2017 Governor-in-council appointment 0 11 36 30 23 0 0 53 11 13
2014 Indeterminate (permanent) 14 32 35 13 4 0 1 18 47 3766
2014 Term 10 34 29 16 9 0 2 25 46 170
2014 Casual 3 24 36 26 10 1 0 36 28 57
2014 Student 4 12 44 21 12 3 3 36 17 45
2014 Governor-in-council appointment 0 20 36 45 0 0 0 45 20 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 23 33 22 8 2 2 31 35 3154
2018 Term 14 22 29 23 7 3 3 31 38 280
2018 Casual 3 21 30 28 12 3 3 42 26 81
2018 Student 4 14 20 35 20 1 5 59 19 83
2017 Indeterminate (permanent) 11 22 33 21 8 2 3 30 35 3752
2017 Term 11 20 28 19 13 3 6 35 34 308
2017 Casual 10 8 22 30 19 7 4 56 20 94
2017 Student 2 7 19 29 31 8 2 67 11 89
2017 Governor-in-council appointment 11 0 23 30 29 0 6 64 12 13
2014 Indeterminate (permanent) 19 30 28 15 5 1 2 20 50 3770
2014 Term 15 25 24 22 8 1 4 32 42 170
2014 Casual 10 16 28 25 10 5 6 40 29 58
2014 Student 6 22 9 28 21 6 8 57 33 45
2014 Governor-in-council appointment 10 0 45 28 17 0 0 45 10 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 28 29 12 5 1 2 18 53 3156
2018 Term 21 24 26 18 7 2 2 26 47 280
2018 Casual 13 32 22 14 14 4 2 30 47 79
2018 Student 7 16 32 25 11 4 5 39 26 81
2017 Indeterminate (permanent) 24 28 28 12 4 1 2 17 54 3762
2017 Term 21 30 26 14 7 1 2 21 52 311
2017 Casual 16 17 28 20 9 9 1 32 38 93
2017 Student 15 18 28 19 12 6 1 33 36 90
2017 Governor-in-council appointment 5 30 29 30 6 0 0 36 35 13
2014 Indeterminate (permanent) 29 31 24 11 3 1 1 14 61 3766
2014 Term 27 26 22 15 4 3 3 21 56 170
2014 Casual 25 13 34 16 8 0 3 25 40 58
2014 Student 17 23 28 14 15 0 3 31 40 45
2014 Governor-in-council appointment 28 39 17 17 0 0 0 17 66 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 27 35 15 5 1 1 20 44 3156
2018 Term 12 18 36 20 11 1 1 32 32 280
2018 Casual 1 21 29 23 23 3 1 47 23 80
2018 Student 4 4 26 24 37 1 5 65 8 82
2017 Indeterminate (permanent) 14 28 35 15 5 1 2 20 44 3753
2017 Term 11 19 31 26 10 0 3 37 31 312
2017 Casual 5 12 28 32 15 4 3 51 19 93
2017 Student 6 6 26 29 28 4 1 61 12 89
2017 Governor-in-council appointment 5 28 31 18 18 0 0 36 34 13
2014 Indeterminate (permanent) 15 29 35 15 4 1 1 19 45 3760
2014 Term 9 18 37 23 11 1 1 35 28 169
2014 Casual 3 10 30 34 18 0 5 55 14 57
2014 Student 4 7 25 30 26 3 5 61 12 45
2014 Governor-in-council appointment 0 10 36 36 18 0 0 54 10 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 30 28 12 5 1 2 17 54 3158
2018 Term 13 20 30 19 12 3 2 33 35 279
2018 Casual 5 10 28 26 23 4 3 53 17 82
2018 Student 4 8 19 27 31 5 6 65 14 83
2017 Indeterminate (permanent) 26 30 26 10 4 1 2 15 58 3766
2017 Term 12 19 27 21 11 4 6 35 35 312
2017 Casual 8 6 20 25 20 10 10 57 18 93
2017 Student 6 6 13 28 33 10 6 72 13 89
2017 Governor-in-council appointment 11 36 6 30 18 0 0 47 47 13
2014 Indeterminate (permanent) 29 31 24 10 4 1 2 13 61 3772
2014 Term 19 23 27 19 7 1 4 27 45 170
2014 Casual 5 11 27 26 17 5 9 50 18 57
2014 Student 7 22 15 19 29 0 8 52 32 45
2014 Governor-in-council appointment 10 29 19 43 0 0 0 43 39 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 26 30 17 7 2 2 25 44 3147
2018 Term 16 26 24 17 10 4 4 29 45 279
2018 Casual 9 19 27 15 18 5 7 37 32 81
2018 Student 4 28 10 24 20 11 4 51 37 82
2017 Indeterminate (permanent) 16 25 31 17 7 1 3 25 43 3753
2017 Term 15 24 23 16 12 4 6 31 44 313
2017 Casual 11 20 21 15 15 11 7 36 38 93
2017 Student 7 15 25 19 19 11 4 45 25 90
2017 Governor-in-council appointment 11 17 37 17 18 0 0 35 28 13
2014 Indeterminate (permanent) 16 24 32 18 7 1 3 25 41 3767
2014 Term 12 24 27 18 10 2 6 31 40 169
2014 Casual 11 10 33 21 14 6 5 39 24 58
2014 Student 7 28 14 20 12 9 9 40 43 45
2014 Governor-in-council appointment 0 0 20 45 26 0 9 78 0 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 28 30 12 4 1 2 16 53 3164
2018 Term 16 27 29 14 8 3 3 24 45 281
2018 Casual 14 23 26 16 18 2 1 35 38 81
2018 Student 5 16 40 13 17 4 6 33 23 83
2017 Indeterminate (permanent) 22 29 31 10 5 1 2 16 53 3765
2017 Term 18 24 32 14 7 1 4 22 45 313
2017 Casual 16 12 32 13 14 8 4 31 32 93
2017 Student 2 19 23 33 14 6 2 52 23 90
2017 Governor-in-council appointment 17 24 29 17 12 0 0 29 42 13
2014 Indeterminate (permanent) 25 30 29 9 4 1 2 13 56 3766
2014 Term 15 22 30 16 8 4 4 27 41 170
2014 Casual 19 18 24 25 5 4 5 33 41 58
2014 Student 10 20 25 15 14 9 7 35 35 45
2014 Governor-in-council appointment 19 19 53 9 0 0 0 9 38 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 33 9 10 6 1 0 74 16 3155
2018 Term 35 31 10 13 8 1 1 68 22 280
2018 Casual 55 26 9 4 5 2 0 82 8 82
2018 Student 45 36 5 10 2 2 0 83 12 83
2017 Indeterminate (permanent) 42 34 9 8 6 1 0 76 14 3771
2017 Term 47 28 8 9 7 0 1 76 16 313
2017 Casual 53 27 6 3 6 4 0 84 10 94
2017 Student 50 28 7 13 0 2 0 79 13 90
2017 Governor-in-council appointment 53 41 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 44 31 9 9 5 1 0 76 15 3772
2014 Term 43 31 9 11 5 1 0 75 16 171
2014 Casual 48 36 5 8 2 2 0 86 10 58
2014 Student 48 36 3 6 7 0 0 85 13 45
2014 Governor-in-council appointment 45 45 9 0 0 0 0 91 0 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 36 7 6 3 0 0 84 9 3160
2018 Term 53 29 7 8 3 0 0 82 11 281
2018 Casual 64 26 8 2 0 0 0 90 2 82
2018 Student 65 24 10 0 1 0 0 89 1 83
2017 Indeterminate (permanent) 45 40 7 6 3 0 0 85 9 3765
2017 Term 52 33 7 4 3 1 0 87 6 313
2017 Casual 64 25 5 5 0 0 0 90 5 94
2017 Student 64 25 6 6 0 0 0 89 6 90
2017 Governor-in-council appointment 89 11 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 45 40 7 6 2 0 0 85 8 3771
2014 Term 50 37 7 6 1 0 0 87 7 171
2014 Casual 69 25 5 1 0 0 0 94 1 58
2014 Student 66 28 3 0 3 0 0 94 3 45
2014 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 41 10 5 2 1 0 82 7 3167
2018 Term 40 39 14 5 1 1 0 80 6 281
2018 Casual 50 35 7 2 1 4 0 89 4 81
2018 Student 46 39 10 4 1 0 0 85 5 82

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 41 15 5 3 3 0 75 9 3168
2018 Term 36 32 16 8 4 4 1 71 13 281
2018 Casual 39 42 8 5 1 4 0 85 6 83
2018 Student 40 35 7 10 1 7 0 80 12 81
2017 Indeterminate (permanent) 30 40 17 5 3 4 1 73 9 3772
2017 Term 38 31 16 4 3 7 1 74 8 312
2017 Casual 39 36 9 7 2 7 0 81 10 93
2017 Student 46 33 6 3 3 9 0 87 6 90
2017 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 36 39 14 4 2 5 0 79 6 3770
2014 Term 46 34 9 5 1 5 0 84 6 171
2014 Casual 63 19 6 3 0 9 0 90 3 58
2014 Student 48 23 9 6 1 13 0 81 8 45
2014 Governor-in-council appointment 36 64 0 0 0 0 0 100 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 42 15 8 3 1 0 73 12 3161
2018 Term 35 37 15 7 4 1 0 73 12 279
2018 Casual 49 32 11 4 0 4 0 85 4 83
2018 Student 51 35 6 5 1 1 0 87 6 79
2017 Indeterminate (permanent) 29 44 14 8 3 1 0 74 12 3771
2017 Term 37 41 10 7 3 4 0 80 9 312
2017 Casual 40 44 7 5 0 4 0 87 5 94
2017 Student 48 36 6 7 1 2 0 86 8 90
2017 Governor-in-council appointment 36 53 0 11 0 0 0 89 11 13
2014 Indeterminate (permanent) 32 42 14 7 3 2 0 75 10 3773
2014 Term 45 34 11 6 1 2 0 81 8 171
2014 Casual 50 38 6 3 0 2 2 91 3 58
2014 Student 39 48 11 3 0 0 0 87 3 45
2014 Governor-in-council appointment 36 64 0 0 0 0 0 100 0 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 40 14 7 4 0 0 74 11 3161
2018 Term 42 34 12 8 4 0 0 75 12 278
2018 Casual 61 33 3 2 0 1 0 95 2 83
2018 Student 63 28 5 1 1 1 0 93 3 81
2017 Indeterminate (permanent) 32 44 12 8 4 0 0 76 12 3771
2017 Term 42 33 13 6 5 0 0 75 12 312
2017 Casual 62 24 8 5 1 0 0 86 6 94
2017 Student 68 26 4 2 0 0 0 94 2 90
2017 Governor-in-council appointment 54 34 6 0 0 0 6 94 0 13
2014 Indeterminate (permanent) 31 42 14 8 4 0 0 73 13 3772
2014 Term 43 41 7 7 1 0 1 85 8 171
2014 Casual 73 18 3 6 0 0 0 91 6 58
2014 Student 61 34 5 0 0 0 0 95 0 45
2014 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 35 19 9 7 5 3 62 18 3164
2018 Term 21 29 18 12 8 9 4 57 23 281
2018 Casual 28 32 11 4 2 14 8 78 8 82
2018 Student 29 23 11 5 2 16 14 74 10 83
2017 Indeterminate (permanent) 23 35 15 10 7 5 5 64 20 3777
2017 Term 30 26 16 9 5 8 6 66 16 313
2017 Casual 34 22 6 4 4 14 16 79 12 94
2017 Student 34 20 7 7 4 10 16 74 16 90
2017 Governor-in-council appointment 60 34 0 0 5 0 0 95 5 13
2014 Indeterminate (permanent) 30 32 14 9 6 5 4 68 16 3774
2014 Term 29 29 16 14 3 3 7 64 18 171
2014 Casual 39 19 11 8 2 8 14 74 12 58
2014 Student 35 36 4 1 3 5 16 89 6 45
2014 Governor-in-council appointment 36 45 10 9 0 0 0 81 9 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 40 12 9 5 2 1 74 14 3166
2018 Term 26 34 16 15 6 3 1 62 22 280
2018 Casual 27 34 9 16 2 5 7 69 20 83
2018 Student 35 27 19 6 6 2 5 66 13 83
2017 Indeterminate (permanent) 33 40 10 9 5 3 1 75 14 3773
2017 Term 28 29 14 14 7 7 0 62 23 311
2017 Casual 29 34 7 10 7 11 2 71 20 93
2017 Student 42 14 13 15 4 9 3 64 22 90
2017 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 37 37 11 8 4 2 1 77 12 3775
2014 Term 33 27 15 14 5 6 0 64 20 170
2014 Casual 32 32 8 17 5 5 2 68 23 58
2014 Student 27 14 14 15 8 16 6 52 30 45
2014 Governor-in-council appointment 55 36 0 9 0 0 0 91 9 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 41 20 9 4 1 0 66 13 3158
2018 Term 26 37 21 10 4 2 0 64 14 280
2018 Casual 29 39 18 6 1 6 0 73 8 81
2018 Student 40 36 16 5 2 0 1 76 8 81

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 21 20 18 17 9 2 37 40 3161
2018 Term 16 20 20 12 15 15 2 44 33 281
2018 Casual 21 26 14 9 1 16 12 66 15 82
2018 Student 28 23 10 7 6 18 8 69 18 83
2017 Indeterminate (permanent) 11 21 18 17 19 10 4 37 42 3768
2017 Term 13 18 18 12 16 20 4 40 36 310
2017 Casual 19 18 12 10 8 23 10 56 27 93
2017 Student 26 11 11 9 3 27 12 61 20 90
2017 Governor-in-council appointment 47 12 6 0 11 5 18 78 14 13
2014 Indeterminate (permanent) 11 20 19 19 18 10 3 36 43 3773
2014 Term 15 20 15 19 11 18 2 44 37 171
2014 Casual 19 29 18 10 5 13 8 60 18 58
2014 Student 14 15 5 9 8 32 17 58 33 45
2014 Governor-in-council appointment 18 36 9 9 0 0 28 75 13 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 3177
2018 Term 16 84 282
2018 Casual 7 93 83

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 419
2018 Term 45 46

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 69 420
2018 Term 63 46

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 419
2018 Term 0 46

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 46

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 419

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 419

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 419

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 418
2018 Term 30 46

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 417
2018 Term 41 46

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 418
2018 Term 39 46

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 418
2018 Term 37 46

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 418
2018 Term 23 46

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 418
2018 Term 43 46

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 417
2018 Term 23 46

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 417
2018 Term 0 46

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 418
2018 Term 17 46

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 418

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 49 418
2018 Term 40 46

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 418
2018 Term 23 46

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 417
2018 Term 17 46

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 420
2018 Term 49 46

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 419
2018 Term 15 46

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 420
2018 Term 11 46

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 419

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 419

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 420
2018 Term 0 46

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 419

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 419

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 419
2018 Term 35 46

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 396
2018 Term 14 46

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 396
2018 Term 21 46

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 396

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 396

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 396

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 396
2018 Term 11 46

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 396
2018 Term 13 46

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 396

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 396

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 396
2018 Term 34 46

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 396
2018 Term 19 46

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 396
2018 Term 59 46

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 396

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 396
2018 Term 51 46

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 396
2018 Term 0 46

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 396
2018 Term 13 46

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 18 22 10 9 26 5 41 28 3166
2018 Term 13 10 20 7 7 35 9 40 25 279
2018 Casual 8 9 16 5 1 45 17 44 16 83
2018 Student 17 14 6 2 4 42 14 72 14 83
2017 Indeterminate (permanent) 9 16 20 9 9 27 9 40 29 3775
2017 Term 12 14 13 4 4 38 15 55 17 311
2017 Casual 18 7 10 1 2 36 25 65 8 94
2017 Student 13 8 6 6 1 43 24 62 19 89
2017 Governor-in-council appointment 41 53 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 9 16 21 8 8 30 7 41 25 3772
2014 Term 10 14 16 4 5 39 11 49 17 171
2014 Casual 13 10 17 5 2 35 19 49 14 58
2014 Student 13 8 4 11 3 31 29 53 37 45
2014 Governor-in-council appointment 18 27 20 9 0 27 0 61 12 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 29 23 10 7 11 1 54 20 3166
2018 Term 19 24 22 8 7 18 3 54 19 278
2018 Casual 20 27 19 7 0 24 3 65 10 83
2018 Student 27 24 10 6 1 25 7 75 11 83
2017 Indeterminate (permanent) 16 29 21 10 7 14 2 55 20 3771
2017 Term 20 22 19 4 3 27 4 62 11 313
2017 Casual 28 15 18 2 1 28 8 68 5 94
2017 Student 24 19 14 6 1 32 4 68 11 90
2017 Governor-in-council appointment 47 41 7 5 0 0 0 88 5 13
2014 Indeterminate (permanent) 15 28 23 8 6 18 2 53 18 3769
2014 Term 18 22 19 4 4 30 3 60 12 171
2014 Casual 26 16 14 13 0 29 3 61 19 58
2014 Student 15 21 12 7 3 29 13 63 17 45
2014 Governor-in-council appointment 27 45 9 0 0 18 0 89 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 3160
2018 Term 10 90 280
2018 Student 0 100 83

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 302
2018 Term 40 29

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 81 302
2018 Term 76 29

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 302
2018 Term 0 29

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 29

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 302

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 302
2018 Term 0 29

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 302
2018 Term 17 29

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 299

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 299

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 299

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 299

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 299
2018 Term 51 29

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 299
2018 Term 49 29

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 299
2018 Term 0 29

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 299
2018 Term 0 29

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 299

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 299
2018 Term 17 29

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Term 0 29

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 299

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 299
2018 Term 0 29

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 299
2018 Term 24 29

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 302
2018 Term 28 29

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 302

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 302

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 302

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 302

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 302
2018 Term 0 29

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 302

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 302

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 302
2018 Term 55 29

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 286

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 286
2018 Term 30 28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 286
2018 Term 0 28

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Term 0 28

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 286
2018 Term 0 28

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 286
2018 Term 0 28

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 286

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 286
2018 Term 16 28

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 286

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 286
2018 Term 28 28

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 286

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 286
2018 Term 53 28

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 286

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 66 286
2018 Term 65 28

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 286
2018 Term 0 28

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 286

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 18 25 5 5 31 4 46 17 3169
2018 Term 12 12 22 4 5 39 6 44 16 281
2018 Casual 11 15 11 5 1 43 14 60 14 82
2018 Student 17 16 11 0 1 41 14 73 3 81
2017 Indeterminate (permanent) 10 17 21 5 4 36 7 48 16 3775
2017 Term 13 11 17 3 2 43 11 53 10 312
2017 Casual 20 7 8 1 2 44 17 71 8 94
2017 Student 15 7 12 1 0 46 18 62 3 90
2017 Governor-in-council appointment 47 53 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 10 16 21 4 3 39 7 48 13 3773
2014 Term 12 12 18 2 3 45 9 52 11 171
2014 Casual 13 14 16 2 0 43 12 60 4 58
2014 Student 9 12 14 3 0 43 18 55 9 45
2014 Governor-in-council appointment 18 27 10 9 0 37 0 70 14 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 32 23 6 5 14 1 60 13 3168
2018 Term 19 22 26 6 5 19 3 53 14 280
2018 Casual 23 23 15 6 0 30 3 69 9 81
2018 Student 28 27 9 5 1 22 9 79 9 82
2017 Indeterminate (permanent) 19 33 19 5 4 18 2 65 11 3769
2017 Term 24 21 19 3 2 26 4 65 8 313
2017 Casual 31 16 10 3 1 33 6 77 7 94
2017 Student 28 28 9 3 1 24 7 81 5 90
2017 Governor-in-council appointment 70 30 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 19 29 21 5 3 22 2 63 10 3767
2014 Term 17 21 20 2 3 32 4 60 9 171
2014 Casual 33 22 14 5 0 27 0 75 7 58
2014 Student 14 25 13 3 0 30 15 70 6 45
2014 Governor-in-council appointment 27 45 10 0 0 18 0 88 0 11
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 28 10 5 5 1 0 79 11 3144
2018 Term 56 24 7 6 4 1 1 82 10 280
2018 Casual 63 24 11 0 0 2 0 89 0 79
2018 Student 71 20 4 4 2 0 0 90 6 82
2017 Indeterminate (permanent) 50 28 11 4 5 2 0 79 10 3777
2017 Term 59 24 8 3 5 1 0 84 8 312
2017 Casual 58 23 10 1 3 4 1 86 4 94
2017 Student 68 15 9 2 1 4 0 87 4 90
2017 Governor-in-council appointment 59 17 7 17 0 0 0 76 17 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 42 20 11 5 3 0 62 17 3167
2018 Term 17 37 24 11 7 3 0 56 19 280
2018 Casual 16 19 23 19 3 17 3 44 28 81
2018 Student 20 29 19 16 5 10 1 55 23 83
2017 Indeterminate (permanent) 14 38 20 13 9 6 0 55 23 3770
2017 Term 14 37 15 11 12 10 1 57 25 313
2017 Casual 15 18 18 14 13 19 3 43 34 94
2017 Student 14 30 18 9 6 22 1 58 19 90
2017 Governor-in-council appointment 42 47 0 5 5 0 0 89 11 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 34 22 18 11 2 0 48 30 3175
2018 Term 19 26 25 18 11 2 0 45 30 282
2018 Casual 21 33 21 8 4 11 1 62 14 82
2018 Student 27 45 13 11 4 1 0 72 15 83
2017 Indeterminate (permanent) 10 35 21 20 11 2 0 46 32 3772
2017 Term 16 33 23 15 11 2 0 50 26 313
2017 Casual 21 27 25 13 7 5 1 51 22 94
2017 Student 25 38 13 15 1 9 0 69 17 90
2017 Governor-in-council appointment 30 54 5 0 11 0 0 84 11 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 24 24 15 18 0 1 42 33 3178
2018 Term 16 18 27 18 20 1 1 35 38 280
2018 Casual 27 22 21 12 15 0 3 50 28 82
2018 Student 33 29 20 10 8 0 0 61 18 83
2017 Indeterminate (permanent) 18 23 21 15 21 0 2 41 37 3767
2017 Term 11 19 21 20 27 1 1 31 48 312
2017 Casual 19 16 18 17 27 0 3 36 45 93
2017 Student 16 25 22 14 22 0 2 42 36 90
2017 Governor-in-council appointment 54 23 18 0 5 0 0 77 5 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 22 30 23 16 0 0 31 39 3167
2018 Term 15 28 30 15 10 1 0 44 26 281
2018 Casual 34 27 27 9 2 0 1 61 11 81
2018 Student 33 30 22 16 0 0 0 63 16 83
2017 Indeterminate (permanent) 10 21 30 22 16 0 1 31 38 3770
2017 Term 20 27 30 13 9 1 1 47 22 313
2017 Casual 20 38 23 12 2 0 4 61 15 94
2017 Student 33 34 26 6 0 0 0 67 6 89
2017 Governor-in-council appointment 30 18 24 17 11 0 0 47 28 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 25 30 20 13 0 1 36 34 3158
2018 Term 17 30 27 16 8 1 1 48 24 280
2018 Casual 35 33 17 13 2 0 1 69 15 80
2018 Student 45 27 17 11 0 0 1 72 11 83
2017 Indeterminate (permanent) 11 26 27 21 13 0 1 38 34 3771
2017 Term 24 26 25 14 10 0 1 51 24 312
2017 Casual 32 31 18 11 1 0 6 67 13 93
2017 Student 39 33 21 4 0 0 3 74 5 89
2017 Governor-in-council appointment 30 35 19 11 5 0 0 65 16 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 22 27 21 18 0 1 34 39 3163
2018 Term 20 21 25 17 14 1 1 42 32 279
2018 Casual 33 26 19 15 2 1 2 62 18 82
2018 Student 30 28 23 7 7 1 4 61 15 83
2017 Indeterminate (permanent) 11 22 25 21 19 1 2 33 42 3767
2017 Term 22 23 22 19 10 2 3 47 30 312
2017 Casual 30 20 20 18 5 1 5 54 24 94
2017 Student 37 26 18 9 9 0 0 64 18 89
2017 Governor-in-council appointment 18 30 24 5 23 0 0 47 28 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 27 22 13 9 0 3 55 23 3151
2018 Term 36 27 13 14 7 1 2 65 21 281
2018 Casual 52 27 10 6 1 3 2 83 7 80
2018 Student 58 12 9 7 2 1 10 79 11 81
2017 Indeterminate (permanent) 25 27 21 13 10 1 5 54 24 3763
2017 Term 38 28 16 8 5 0 4 69 14 312
2017 Casual 45 21 11 4 2 2 16 79 7 94
2017 Student 56 25 6 4 0 0 10 89 4 89
2017 Governor-in-council appointment 35 24 13 17 11 0 0 59 28 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 25 26 16 14 0 1 43 30 3171
2018 Term 29 29 20 11 11 1 1 58 22 280
2018 Casual 41 29 14 11 3 1 2 72 14 83
2018 Student 47 20 18 7 5 0 2 69 12 83
2017 Indeterminate (permanent) 17 26 26 17 12 0 1 44 30 3767
2017 Term 33 30 20 10 6 0 2 63 16 313
2017 Casual 42 35 15 5 2 0 1 78 7 94
2017 Student 33 38 21 6 3 0 0 71 8 88
2017 Governor-in-council appointment 30 35 19 0 16 0 0 65 16 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 35 27 13 6 0 1 53 19 3163
2018 Term 20 39 23 11 5 1 1 60 16 281
2018 Casual 35 37 16 5 1 0 6 76 7 82
2018 Student 34 36 16 6 1 2 5 75 8 83
2017 Indeterminate (permanent) 20 32 25 13 7 1 1 53 21 3763
2017 Term 29 30 22 11 5 1 2 60 17 312
2017 Casual 40 32 15 11 0 0 2 74 12 94
2017 Student 41 34 11 10 1 2 0 77 12 89
2017 Governor-in-council appointment 41 42 11 0 0 0 6 88 0 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 33 27 16 8 0 1 48 24 3164
2018 Term 22 33 26 11 6 1 0 56 17 279
2018 Casual 34 29 19 10 2 1 5 67 13 80
2018 Student 36 28 24 6 1 2 2 67 8 83
2017 Indeterminate (permanent) 15 32 27 16 9 0 1 47 25 3764
2017 Term 26 33 27 8 5 0 1 60 13 313
2017 Casual 44 24 20 8 1 0 3 70 9 94
2017 Student 34 40 15 4 3 3 3 77 7 88
2017 Governor-in-council appointment 53 7 28 0 5 0 6 64 6 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 34 25 15 8 1 1 52 22 3161
2018 Term 22 30 27 12 7 1 0 53 20 280
2018 Casual 32 28 25 7 4 0 3 62 12 82
2018 Student 33 34 23 8 1 1 0 67 10 83
2017 Indeterminate (permanent) 20 33 24 14 8 0 1 53 22 3762
2017 Term 27 30 22 13 6 1 1 58 20 313
2017 Casual 33 27 26 9 3 0 1 62 12 94
2017 Student 32 36 18 8 3 0 3 69 12 88
2017 Governor-in-council appointment 58 25 5 5 0 0 6 88 6 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 29 27 14 8 0 1 50 23 3150
2018 Term 32 32 21 11 2 1 1 65 14 281
2018 Casual 35 31 19 8 6 0 1 67 14 80
2018 Student 37 28 22 7 2 2 1 68 10 83
2017 Indeterminate (permanent) 21 30 25 15 8 0 2 51 23 3752
2017 Term 32 32 21 9 3 0 3 66 12 313
2017 Casual 39 25 25 9 1 1 0 65 10 94
2017 Student 42 33 16 4 3 1 1 77 7 88
2017 Governor-in-council appointment 60 11 0 17 5 0 6 76 24 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 27 16 7 5 0 2 71 13 3145
2018 Term 45 27 17 6 3 1 2 74 9 280
2018 Casual 51 31 14 1 1 0 3 84 2 82
2018 Student 54 26 12 4 1 0 2 82 5 81
2017 Indeterminate (permanent) 47 26 15 7 4 0 2 74 11 3769
2017 Term 55 17 12 7 5 0 4 75 12 312
2017 Casual 53 21 12 8 2 1 2 77 11 94
2017 Student 69 19 10 1 0 0 1 89 1 89
2017 Governor-in-council appointment 66 17 6 5 5 0 0 83 11 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 63 18 8 3 2 1 6 87 5 3154
2018 Term 66 17 6 2 2 1 6 89 4 278
2018 Casual 78 11 3 1 0 0 7 96 1 81
2018 Student 70 15 6 2 0 1 6 91 3 82

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 15 7 4 5 1 4 83 9 3150
2018 Term 60 14 9 5 4 1 7 80 10 279
2018 Casual 80 9 2 2 1 0 4 94 4 82
2018 Student 78 8 2 2 1 1 6 94 4 83
2017 Indeterminate (permanent) 69 13 6 5 3 1 4 85 8 3767
2017 Term 76 8 6 2 3 1 5 89 5 313
2017 Casual 79 10 1 3 1 2 3 95 4 94
2017 Student 81 8 5 2 2 0 1 90 4 89
2017 Governor-in-council appointment 95 5 0 0 0 0 0 100 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 28 12 4 2 0 1 81 7 3158
2018 Term 45 32 11 5 3 0 3 80 9 278
2018 Casual 67 18 7 2 1 0 4 89 4 83
2018 Student 78 17 0 2 0 0 2 98 2 83
2017 Indeterminate (permanent) 54 27 10 4 3 0 2 83 7 3770
2017 Term 62 22 7 3 1 0 4 88 5 312
2017 Casual 66 21 5 3 1 2 1 90 4 94
2017 Student 70 21 3 4 1 0 1 92 5 88
2017 Governor-in-council appointment 71 5 0 17 0 0 6 82 18 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 23 13 8 6 0 1 72 14 3149
2018 Term 49 22 12 9 6 0 2 72 15 278
2018 Casual 77 11 5 1 1 0 5 93 2 83
2018 Student 72 15 6 4 1 0 2 89 5 82
2017 Indeterminate (permanent) 54 21 11 7 5 0 2 77 12 3764
2017 Term 61 19 8 5 3 0 4 83 9 312
2017 Casual 67 23 2 2 1 2 3 94 3 93
2017 Student 78 11 7 1 2 0 1 89 3 89
2017 Governor-in-council appointment 88 5 0 0 0 0 6 100 0 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 18 9 3 1 0 21 83 6 3134
2018 Term 56 4 3 1 1 0 35 93 3 280
2018 Casual 57 5 0 1 0 0 37 98 2 83
2018 Student 70 1 1 1 0 0 27 97 2 82
2017 Indeterminate (permanent) 50 17 7 3 1 0 21 86 5 3760
2017 Term 60 5 2 2 0 0 31 94 3 312
2017 Casual 68 5 3 0 0 0 24 96 0 94
2017 Student 70 4 2 1 1 0 23 95 2 89
2017 Governor-in-council appointment 54 23 0 12 5 0 6 82 18 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 63 21 8 1 1 0 5 89 3 3143
2018 Term 64 18 5 1 1 1 10 91 3 277
2018 Casual 76 9 3 1 1 0 9 94 3 82
2018 Student 80 4 7 2 1 0 6 88 4 83
2017 Indeterminate (permanent) 65 20 6 2 1 1 6 91 2 3749
2017 Term 68 14 7 1 0 1 9 91 1 312
2017 Casual 70 15 4 1 0 0 11 94 1 94
2017 Student 88 6 4 0 0 1 2 96 0 89
2017 Governor-in-council appointment 77 12 11 0 0 0 0 89 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 75 12 4 2 2 0 5 92 4 3155
2018 Term 14 10 18 18 38 0 2 24 57 280
2018 Casual 29 10 13 23 23 0 2 40 47 83
2018 Student 36 19 14 10 17 0 4 58 28 83
2017 Indeterminate (permanent) 75 12 4 2 1 1 5 93 3 3771
2017 Term 18 9 14 22 33 0 3 28 58 313
2017 Casual 24 6 15 18 32 0 5 32 52 94
2017 Student 39 10 9 21 19 0 1 49 41 90
2017 Governor-in-council appointment 77 17 0 0 0 0 6 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 27 12 4 2 0 3 81 7 3156
2018 Term 47 32 11 4 1 1 4 83 5 280
2018 Casual 68 18 8 1 0 0 5 90 1 83
2018 Student 52 25 11 5 4 0 4 80 9 83
2017 Indeterminate (permanent) 54 26 12 4 2 0 3 82 5 3761
2017 Term 55 25 9 4 1 0 6 85 5 312
2017 Casual 51 27 12 4 0 1 5 83 4 94
2017 Student 61 17 11 6 2 0 2 80 8 89
2017 Governor-in-council appointment 88 0 5 0 0 0 6 94 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 27 41 19 6 0 0 34 25 3187
2018 Term 9 32 37 16 6 0 0 41 21 282
2018 Casual 22 42 25 10 1 0 0 64 11 82
2018 Student 27 45 23 2 1 0 1 73 4 82
2017 Indeterminate (permanent) 7 24 43 18 8 0 0 30 26 3779
2017 Term 10 24 44 14 6 1 0 35 21 312
2017 Casual 10 38 39 9 1 1 2 49 11 94
2017 Student 22 40 29 9 0 0 0 62 9 90
2017 Governor-in-council appointment 41 18 13 23 5 0 0 59 28 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 24 40 19 6 0 0 26 34 3147
2018 Term 10 19 38 23 9 0 1 32 29 280
2018 Casual 5 10 38 35 11 0 1 46 16 82
2018 Student 5 13 41 28 14 0 0 42 18 79
2017 Indeterminate (permanent) 9 22 42 19 7 0 1 27 31 3766
2017 Term 8 14 43 22 13 0 0 35 22 311
2017 Casual 6 9 43 24 16 0 2 40 15 94
2017 Student 1 11 27 35 26 0 0 61 12 90
2017 Governor-in-council appointment 5 11 18 42 24 0 0 66 16 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 27 21 13 14 2 1 23 77 3137
2018 Term 25 19 26 13 16 1 1 25 75 277
2018 Casual 29 18 20 13 14 3 1 31 69 83
2018 Student 43 24 20 7 1 4 0 45 55 83
2017 Indeterminate (permanent) 22 23 21 13 16 4 1 23 77 3775
2017 Term 16 17 22 19 21 4 2 17 83 313
2017 Casual 22 25 19 12 10 8 3 25 75 94
2017 Student 24 21 21 13 17 2 2 25 75 90
2017 Governor-in-council appointment 35 24 28 0 6 6 0 38 62 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 2333
2018 Term 42 207
2018 Casual 37 55
2017 Indeterminate (permanent) 20 2771
2017 Term 50 246
2017 Casual 43 61
2017 Student 45 65

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 2333
2018 Term 48 207
2018 Casual 26 55
2017 Indeterminate (permanent) 34 2771
2017 Term 48 246
2017 Casual 34 61
2017 Student 58 65

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 2333
2018 Term 25 207
2018 Casual 20 55
2017 Indeterminate (permanent) 14 2771
2017 Term 26 246
2017 Casual 28 61
2017 Student 30 65

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 2333
2018 Term 38 207
2018 Casual 16 55
2017 Indeterminate (permanent) 56 2771
2017 Term 30 246
2017 Casual 11 61
2017 Student 3 65

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 2333
2018 Term 3 207
2018 Casual 0 55
2017 Indeterminate (permanent) 10 2771
2017 Term 3 246
2017 Casual 3 61
2017 Student 2 65

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 2333
2018 Term 29 207
2018 Casual 15 55

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 2333
2018 Term 33 207
2018 Casual 46 55
2017 Indeterminate (permanent) 39 2771
2017 Term 37 246
2017 Casual 39 61
2017 Student 32 65

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 3 34 20 14 7 22 2242
2018 Term 1 34 25 13 8 19 204
2018 Casual 2 66 12 5 1 13 50
2017 Indeterminate (permanent) 4 40 22 12 6 17 2720
2017 Term 1 40 21 14 7 18 241
2017 Casual 3 61 14 8 0 14 61
2017 Student 6 57 18 6 5 8 64

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 29 71 2318
2018 Term 25 75 205
2018 Casual 36 64 55

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 15 14 9 10 1 9 64 20 3123
2018 Term 40 17 19 6 8 2 8 63 16 279
2018 Casual 50 8 11 7 7 3 14 70 16 83
2018 Student 54 16 5 2 1 1 21 89 5 82

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 5 16 19 23 29 2 6 23 57 2327
2018 Term 4 22 17 21 31 0 4 28 55 207
2018 Casual 9 23 15 22 22 0 9 35 49 55
2017 Indeterminate (permanent) 5 15 16 19 34 2 9 23 59 2773
2017 Term 10 19 15 19 32 2 4 30 54 247
2017 Casual 15 16 13 22 22 3 9 36 50 62
2017 Student 13 26 21 10 19 3 8 44 33 66

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 2 9 15 21 47 2 5 12 72 2326
2018 Term 3 14 12 20 48 1 2 18 70 207
2018 Casual 8 10 17 32 26 3 5 19 63 55
2017 Indeterminate (permanent) 2 7 11 17 56 2 6 9 79 2769
2017 Term 6 11 9 16 54 2 3 18 73 247
2017 Casual 8 8 12 17 44 2 10 18 68 62
2017 Student 10 15 19 14 37 2 4 26 54 66
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