2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 40 39 10 5 6 0 0 80 11 104
2018 Non-shift worker 37 44 10 7 4 0 0 80 10 3491
2017 Shift worker 42 47 6 3 1 0 0 89 5 133
2017 Non-shift worker 38 42 10 6 4 0 0 81 10 4152
2014 Shift worker 26 41 21 6 5 0 1 68 11 114
2014 Non-shift worker 32 44 11 9 4 0 0 76 13 3940

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 38 10 9 5 0 0 76 14 106
2018 Non-shift worker 29 40 13 11 7 0 0 69 18 3499
2017 Shift worker 35 45 10 4 5 1 0 80 9 132
2017 Non-shift worker 28 39 14 11 7 0 0 68 18 4150

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 35 7 3 4 0 0 86 7 106
2018 Non-shift worker 50 37 8 3 2 0 0 87 4 3463
2017 Shift worker 50 38 6 3 1 0 1 90 4 133
2017 Non-shift worker 53 35 8 3 1 0 0 88 4 4138
2014 Shift worker 51 35 7 4 2 0 1 87 6 114
2014 Non-shift worker 57 30 9 2 1 0 0 88 3 3933

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 50 34 7 3 6 0 0 84 9 106
2018 Non-shift worker 42 41 10 5 2 0 0 83 8 3499
2017 Shift worker 50 36 7 6 1 0 0 87 7 132
2017 Non-shift worker 42 40 9 5 3 0 0 83 8 4138
2014 Shift worker 35 43 14 4 4 0 1 78 8 114
2014 Non-shift worker 38 41 12 6 3 0 0 79 9 3935

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 29 10 6 5 1 1 78 12 107
2018 Non-shift worker 26 32 22 13 6 1 0 58 19 3494
2017 Shift worker 45 33 13 3 6 0 0 78 9 133
2017 Non-shift worker 26 34 21 12 6 1 0 60 18 4142
2014 Shift worker 32 32 23 9 3 1 0 65 12 113
2014 Non-shift worker 20 38 21 15 6 1 0 58 21 3936

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 31 12 5 5 1 0 78 10 106
2018 Non-shift worker 26 35 20 13 6 0 0 60 19 3481
2017 Shift worker 43 43 5 3 6 0 0 86 9 133
2017 Non-shift worker 25 38 19 12 6 0 0 63 18 4149
2014 Shift worker 30 36 21 9 3 0 0 66 13 113
2014 Non-shift worker 19 38 20 16 7 0 0 57 23 3938

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 24 9 3 10 2 1 77 13 108
2018 Non-shift worker 35 28 17 10 7 2 1 65 17 3500
2017 Shift worker 49 26 7 5 6 4 3 80 12 132
2017 Non-shift worker 33 32 15 9 6 3 1 68 16 4144
2014 Shift worker 39 28 14 7 7 3 2 71 15 113
2014 Non-shift worker 31 30 17 11 7 4 1 64 19 3935
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 42 38 11 5 3 0 2 81 8 107
2018 Non-shift worker 42 31 12 7 5 2 1 75 12 3475
2017 Shift worker 52 32 7 1 3 5 0 89 4 133
2017 Non-shift worker 41 34 11 6 5 3 1 77 11 4153
2014 Shift worker 38 34 14 7 4 4 0 75 11 114
2014 Non-shift worker 39 33 13 7 4 3 1 75 12 3937

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 37 10 5 5 0 1 80 10 107
2018 Non-shift worker 40 33 11 9 6 1 0 74 15 3467
2017 Shift worker 50 33 7 4 3 2 1 86 7 133
2017 Non-shift worker 39 36 10 8 5 1 0 76 14 4155
2014 Shift worker 38 32 11 12 6 1 0 71 18 114
2014 Non-shift worker 36 36 11 10 5 1 0 74 15 3938

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 27 9 7 5 1 0 79 12 107
2018 Non-shift worker 43 30 11 9 6 1 0 73 15 3484
2017 Shift worker 55 29 7 5 3 0 0 85 9 133
2017 Non-shift worker 45 29 11 8 6 1 0 75 14 4145
2014 Shift worker 37 31 15 9 6 1 1 69 15 114
2014 Non-shift worker 40 33 13 8 5 1 1 74 13 3933

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 33 11 9 2 10 1 76 11 107
2018 Non-shift worker 26 35 17 10 6 6 0 65 17 3514
2017 Shift worker 36 36 10 4 3 10 1 81 8 133
2017 Non-shift worker 25 35 17 11 6 6 0 64 18 4147
2014 Shift worker 26 32 20 4 9 8 1 64 14 114
2014 Non-shift worker 20 36 20 10 6 7 0 60 18 3936

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 31 15 6 3 8 1 74 10 108
2018 Non-shift worker 23 33 19 14 9 2 0 57 23 3508
2017 Shift worker 29 37 16 5 4 7 2 73 9 133
2017 Non-shift worker 21 35 20 13 8 2 0 57 22 4152
2014 Shift worker 24 22 28 8 10 7 1 50 20 114
2014 Non-shift worker 15 32 22 17 10 2 0 49 28 3936

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 30 16 11 3 8 1 67 15 108
2018 Non-shift worker 15 29 23 20 10 4 0 45 31 3501
2017 Shift worker 24 32 20 6 3 12 1 65 11 133
2017 Non-shift worker 13 30 23 20 10 5 0 45 31 4146
2014 Shift worker 21 25 22 16 8 8 0 50 27 113
2014 Non-shift worker 8 26 24 22 15 4 0 36 39 3936

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 29 16 16 6 4 0 61 22 108
2018 Non-shift worker 12 30 21 22 13 2 0 43 35 3512
2017 Shift worker 25 37 18 6 3 10 1 70 10 132
2017 Non-shift worker 13 32 20 20 12 3 0 46 33 4149
2014 Shift worker 18 29 19 22 9 3 0 49 31 114
2014 Non-shift worker 8 28 20 25 16 2 0 37 42 3934
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 36 12 9 6 0 2 72 16 106
2018 Non-shift worker 25 38 16 12 9 0 0 63 21 3508
2017 Shift worker 39 37 12 6 6 1 0 76 12 133
2017 Non-shift worker 25 38 16 13 7 0 0 63 21 4151
2014 Shift worker 22 36 25 7 9 0 1 59 16 114
2014 Non-shift worker 21 38 17 15 9 0 0 59 24 3938

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 33 20 9 3 0 1 68 12 106
2018 Non-shift worker 27 43 14 11 6 0 0 70 16 3507
2017 Shift worker 36 43 14 5 2 0 0 79 7 133
2017 Non-shift worker 26 44 14 12 5 0 0 70 17 4152

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 15 23 22 18 7 9 6 45 29 107
2018 Non-shift worker 13 24 19 17 11 13 3 43 34 3488
2017 Shift worker 18 22 19 6 5 23 7 57 15 132
2017 Non-shift worker 11 24 18 18 11 14 4 43 35 4148
2014 Shift worker 9 13 19 23 14 19 4 28 47 114
2014 Non-shift worker 11 24 20 17 12 13 3 41 35 3937

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 38 10 9 4 0 0 77 13 108
2018 Non-shift worker 33 36 12 11 6 1 1 70 17 3482
2017 Shift worker 40 35 13 7 2 0 2 77 9 133
2017 Non-shift worker 33 38 12 10 6 1 1 72 16 4156
2014 Shift worker 31 36 14 13 6 0 0 67 19 114
2014 Non-shift worker 30 39 13 11 6 1 1 70 16 3937

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 21 34 4 21 13 7 0 59 36 15
2018 Non-shift worker 20 36 17 11 4 3 8 63 18 1344
2017 Shift worker 15 38 37 5 0 0 5 56 5 19
2017 Non-shift worker 18 38 17 13 5 3 7 62 19 1600
2014 Shift worker 7 54 26 14 0 0 0 60 14 15
2014 Non-shift worker 21 37 16 10 5 4 8 65 17 1522

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 43 10 9 4 0 0 78 12 105
2018 Non-shift worker 22 45 13 15 5 0 1 67 20 3516
2017 Shift worker 33 44 11 7 4 0 1 78 11 133
2017 Non-shift worker 22 40 14 16 8 0 0 63 24 4150
2014 Shift worker 28 34 17 14 5 0 3 64 19 114
2014 Non-shift worker 22 40 15 16 7 0 1 62 24 3937

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 40 46 6 1 6 1 0 87 7 105
2018 Non-shift worker 48 37 7 5 2 0 0 86 7 3499
2017 Shift worker 42 37 14 4 3 0 0 80 7 133
2017 Non-shift worker 48 36 8 5 3 0 0 84 8 4149
2014 Shift worker 38 38 12 8 2 0 1 77 10 114
2014 Non-shift worker 45 37 8 6 3 0 0 83 9 3939

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 45 34 11 5 2 2 0 81 7 104
2018 Non-shift worker 50 37 6 5 2 0 0 87 7 3480
2017 Shift worker 44 37 10 5 3 1 0 82 7 133
2017 Non-shift worker 50 36 6 5 3 0 0 86 8 4150
2014 Shift worker 34 40 10 9 6 0 1 75 15 114
2014 Non-shift worker 49 36 7 7 2 0 0 84 9 3934

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 26 37 15 11 10 1 0 63 21 108
2018 Non-shift worker 12 26 17 20 23 2 0 39 44 3500
2017 Shift worker 28 32 18 10 7 4 1 64 17 133
2017 Non-shift worker 15 29 16 19 18 2 0 45 39 4149
2014 Shift worker 20 32 19 14 9 4 3 56 24 114
2014 Non-shift worker 12 29 19 21 17 2 0 42 38 3940

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 25 19 11 18 1 2 51 30 108
2018 Non-shift worker 11 21 14 19 30 1 2 34 51 3502
2017 Shift worker 23 25 15 14 13 5 5 54 30 132
2017 Non-shift worker 12 22 13 19 31 2 2 35 52 4148
2014 Shift worker 14 28 13 20 18 3 4 44 41 113
2014 Non-shift worker 11 22 15 22 27 2 1 34 51 3939

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 33 37 15 12 2 0 1 71 15 106
2018 Non-shift worker 29 42 12 11 5 0 0 71 16 3479
2017 Shift worker 34 38 13 10 4 1 0 73 14 133
2017 Non-shift worker 31 43 12 10 5 0 0 74 14 4136
2014 Shift worker 21 35 24 8 11 0 1 56 19 114
2014 Non-shift worker 23 44 13 14 6 0 0 67 20 3939

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 35 14 8 4 0 0 74 12 106
2018 Non-shift worker 33 37 14 9 6 0 0 70 15 3486
2017 Shift worker 38 39 11 7 3 0 1 78 10 133
2017 Non-shift worker 33 37 14 11 5 0 0 70 16 4139
2014 Shift worker 28 31 20 10 10 1 2 60 20 114
2014 Non-shift worker 27 39 15 12 6 0 0 66 18 3937

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 41 12 7 4 0 1 77 11 105
2018 Non-shift worker 29 39 14 12 5 0 0 69 17 3491
2017 Shift worker 45 35 12 5 3 1 0 80 8 133
2017 Non-shift worker 30 39 15 10 4 0 0 69 15 4140
2014 Shift worker 30 38 16 7 6 2 2 70 14 114
2014 Non-shift worker 28 39 16 11 5 0 0 68 16 3935

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 39 22 7 5 3 0 66 12 108
2018 Non-shift worker 14 35 28 13 6 3 0 50 20 3505
2017 Shift worker 21 39 16 10 3 10 1 68 15 133
2017 Non-shift worker 13 37 26 14 6 4 0 52 21 4144

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 32 11 9 9 0 4 69 19 106
2018 Non-shift worker 35 35 12 11 6 0 1 70 18 3505
2017 Shift worker 40 32 15 6 5 1 1 73 12 133
2017 Non-shift worker 32 34 12 13 8 0 0 67 21 4150
2014 Shift worker 29 33 15 9 12 0 1 63 22 114
2014 Non-shift worker 29 36 14 13 7 1 1 66 20 3936

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 30 12 5 5 0 1 78 10 107
2018 Non-shift worker 26 30 20 14 10 0 0 56 24 3510
2017 Shift worker 40 48 8 2 1 0 1 89 3 133
2017 Non-shift worker 24 34 20 13 8 0 1 59 21 4155
2014 Shift worker 41 36 15 5 2 0 2 78 7 114
2014 Non-shift worker 22 34 21 12 10 0 0 57 22 3939

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Shift worker 37 21 42 108
2018 Non-shift worker 38 34 28 3514
2017 Shift worker 32 32 36 133
2017 Non-shift worker 37 35 28 4155
2014 Shift worker 45 27 28 114
2014 Non-shift worker 37 33 30 3939

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Shift worker 3 27 19 5 42 5 38
2018 Non-shift worker 8 51 21 6 7 6 1328
2017 Shift worker 10 45 25 0 18 2 43
2017 Non-shift worker 10 47 21 6 8 7 1520
2014 Shift worker 5 53 19 5 9999 18 49
2014 Non-shift worker 10 53 20 10 9999 7 1479
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 36 6 3 3 0 0 88 6 105
2018 Non-shift worker 46 41 7 4 2 0 0 87 6 3507
2017 Shift worker 42 44 9 3 1 1 1 87 4 133
2017 Non-shift worker 41 42 9 5 3 0 0 83 8 4153
2014 Shift worker 36 45 12 2 4 0 1 82 6 114
2014 Non-shift worker 37 42 11 7 3 0 0 80 10 3937

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 43 15 4 1 2 0 80 5 108
2018 Non-shift worker 17 46 19 12 5 1 0 64 17 3498
2017 Shift worker 36 46 13 3 1 1 0 83 5 133
2017 Non-shift worker 18 46 18 12 5 1 0 65 17 4144
2014 Shift worker 23 35 20 9 9 3 1 60 19 114
2014 Non-shift worker 13 39 21 17 8 1 0 53 25 3936

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 21 35 18 9 4 5 30 32 108
2018 Non-shift worker 11 27 38 18 5 1 1 24 38 3497
2017 Shift worker 7 18 36 20 11 3 7 34 27 132
2017 Non-shift worker 10 27 38 16 6 1 2 23 38 4129
2014 Shift worker 10 29 31 19 4 2 6 25 41 112
2014 Non-shift worker 14 31 35 14 5 0 1 19 46 3931

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 8 25 25 16 19 3 4 38 35 106
2018 Non-shift worker 11 22 33 23 8 2 2 32 34 3487
2017 Shift worker 6 13 25 24 19 8 6 50 21 132
2017 Non-shift worker 11 21 32 21 9 2 3 32 34 4124
2014 Shift worker 15 23 21 18 9 7 5 32 44 112
2014 Non-shift worker 19 29 28 15 6 1 2 22 50 3936

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 25 29 14 11 4 6 28 40 105
2018 Non-shift worker 22 28 28 13 5 1 2 19 52 3486
2017 Shift worker 19 22 24 18 8 5 4 28 46 133
2017 Non-shift worker 23 28 28 12 5 1 2 18 53 4136
2014 Shift worker 22 27 20 16 7 2 7 25 54 114
2014 Non-shift worker 29 30 24 11 3 1 1 14 61 3930

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 7 20 28 16 24 1 5 42 28 107
2018 Non-shift worker 15 26 35 16 6 1 1 22 42 3488
2017 Shift worker 5 13 34 26 15 5 3 44 20 130
2017 Non-shift worker 14 27 34 16 6 1 2 23 42 4130
2014 Shift worker 9 20 22 24 16 3 7 44 32 113
2014 Non-shift worker 15 28 35 16 4 1 1 21 44 3923

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 12 19 31 14 19 1 3 35 32 107
2018 Non-shift worker 21 29 28 13 6 1 2 20 51 3492
2017 Shift worker 9 21 28 16 13 6 7 33 35 130
2017 Non-shift worker 25 28 26 11 6 2 3 18 55 4144
2014 Shift worker 14 27 19 22 12 0 6 36 43 113
2014 Non-shift worker 28 30 25 10 4 1 2 15 60 3936

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 26 22 17 11 14 1 7 28 53 106
2018 Non-shift worker 15 26 29 18 7 2 3 26 43 3478
2017 Shift worker 14 24 23 16 10 7 6 31 43 132
2017 Non-shift worker 15 25 30 17 8 2 4 26 42 4130
2014 Shift worker 23 22 15 15 12 4 8 31 52 114
2014 Non-shift worker 15 23 32 18 7 1 3 26 41 3930

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 8 22 26 16 21 2 4 40 32 106
2018 Non-shift worker 23 28 30 12 4 1 2 17 52 3497
2017 Shift worker 8 22 25 27 9 4 6 39 33 131
2017 Non-shift worker 21 28 31 11 5 1 2 17 51 4143
2014 Shift worker 16 19 30 16 10 4 5 29 38 113
2014 Non-shift worker 25 29 29 10 4 1 2 14 56 3931

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 45 30 12 4 7 2 0 76 12 108
2018 Non-shift worker 41 33 9 10 6 1 0 75 16 3489
2017 Shift worker 48 35 8 1 5 0 1 85 7 133
2017 Non-shift worker 43 33 9 9 6 1 0 76 15 4148
2014 Shift worker 36 35 11 9 9 1 0 71 18 114
2014 Non-shift worker 44 31 9 9 5 1 0 77 15 3937

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 30 11 6 1 0 0 82 7 108
2018 Non-shift worker 49 35 7 6 3 0 0 84 8 3495
2017 Shift worker 53 37 6 3 1 0 0 90 4 133
2017 Non-shift worker 46 38 6 6 2 0 0 85 8 4143
2014 Shift worker 42 39 10 6 2 0 0 82 8 114
2014 Non-shift worker 46 40 6 5 2 0 0 86 8 3936

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 44 7 6 1 1 0 86 7 107
2018 Non-shift worker 41 40 11 5 2 1 0 82 7 3501

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 44 26 13 10 4 2 0 72 14 107
2018 Non-shift worker 33 40 15 6 3 4 0 76 9 3503
2017 Shift worker 38 36 13 5 1 6 1 80 6 133
2017 Non-shift worker 31 40 16 5 3 4 0 74 9 4147
2014 Shift worker 39 29 21 4 2 5 0 72 6 114
2014 Non-shift worker 37 39 13 4 2 5 0 80 6 3935

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 32 10 4 5 1 0 81 9 108
2018 Non-shift worker 31 41 15 8 3 1 0 73 11 3490
2017 Shift worker 41 40 8 5 2 4 1 85 7 133
2017 Non-shift worker 30 44 13 8 3 1 0 75 11 4147
2014 Shift worker 36 42 11 5 3 3 1 80 8 114
2014 Non-shift worker 33 41 14 7 2 2 0 76 10 3938

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 54 30 9 3 3 1 0 85 6 106
2018 Non-shift worker 35 40 14 7 4 0 0 75 11 3494
2017 Shift worker 55 33 6 3 3 0 0 88 6 133
2017 Non-shift worker 34 42 12 7 4 0 0 77 11 4148
2014 Shift worker 39 35 13 6 6 0 0 75 12 114
2014 Non-shift worker 32 42 14 8 4 0 0 74 12 3937

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 32 19 5 8 7 4 64 15 108
2018 Non-shift worker 22 34 18 9 7 6 3 62 18 3499
2017 Shift worker 31 30 12 5 5 8 8 73 13 133
2017 Non-shift worker 25 33 14 10 7 5 6 65 19 4154
2014 Shift worker 28 31 13 7 9 4 8 67 18 114
2014 Non-shift worker 31 32 14 9 6 5 4 68 16 3939

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 28 14 14 5 1 1 65 20 108
2018 Non-shift worker 31 39 12 9 5 2 1 73 15 3501
2017 Shift worker 32 28 19 9 6 4 1 64 16 133
2017 Non-shift worker 33 38 10 9 5 3 1 75 15 4147
2014 Shift worker 23 36 15 13 5 7 2 64 19 114
2014 Non-shift worker 37 36 11 9 4 3 1 76 13 3939

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 34 20 4 4 1 0 72 8 108
2018 Non-shift worker 24 41 20 9 4 1 0 66 13 3489

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 26 23 17 12 8 9 4 57 24 108
2018 Non-shift worker 13 21 20 17 17 10 2 38 39 3496
2017 Shift worker 25 23 16 12 7 13 4 58 23 133
2017 Non-shift worker 12 20 17 16 18 12 5 38 41 4141
2014 Shift worker 16 20 18 13 17 12 4 44 35 114
2014 Non-shift worker 11 20 19 19 17 11 3 36 42 3938

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 14 86 107
2018 Non-shift worker 13 87 3515

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Shift worker 61 16
2018 Non-shift worker 40 459

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Shift worker 52 16
2018 Non-shift worker 69 460

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Shift worker 41 16
2018 Non-shift worker 46 458

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Shift worker 41 16
2018 Non-shift worker 53 458

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Shift worker 32 16
2018 Non-shift worker 33 457

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 2 457

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 10 458

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Shift worker 49 16
2018 Non-shift worker 48 458

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 44 16
2018 Non-shift worker 55 460

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 12 459

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 5 460

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 29 16
2018 Non-shift worker 23 459

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 9 436

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 8 436

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 11 436

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Shift worker 29 16
2018 Non-shift worker 32 436

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Shift worker 45 16
2018 Non-shift worker 50 436

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 3 436

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 58 16
2018 Non-shift worker 55 436

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 16
2018 Non-shift worker 2 436

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 15 20 6 6 18 11 54 17 107
2018 Non-shift worker 10 17 21 10 8 28 6 41 27 3509
2017 Shift worker 17 19 14 3 4 29 14 63 12 133
2017 Non-shift worker 10 16 19 9 8 29 10 41 28 4149
2014 Shift worker 8 12 16 7 7 38 11 39 29 114
2014 Non-shift worker 10 16 21 8 7 30 8 42 25 3937

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 32 27 17 6 5 13 2 68 12 107
2018 Non-shift worker 18 29 23 10 7 12 1 54 19 3508
2017 Shift worker 28 26 19 4 5 17 3 66 11 133
2017 Non-shift worker 17 28 21 9 7 16 3 55 19 4149
2014 Shift worker 16 21 20 8 5 27 3 53 19 114
2014 Non-shift worker 15 27 23 8 6 18 2 54 18 3934

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 9 91 108
2018 Non-shift worker 9 91 3503

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Shift worker 40 11
2018 Non-shift worker 33 324

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 11
2018 Non-shift worker 11 324

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 6 322

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 3 322

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 2 322

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 0 322

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 29 325

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 13 325

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 13 325

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 6 325

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 4 325

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 8 325

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 2 308

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 2 308

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 3 308

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 51 10
2018 Non-shift worker 66 308

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 10
2018 Non-shift worker 3 308

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 26 18 18 4 5 21 7 62 13 107
2018 Non-shift worker 11 18 24 5 5 33 5 46 16 3502
2017 Shift worker 19 20 15 1 4 31 10 65 9 133
2017 Non-shift worker 11 16 20 4 4 37 8 49 15 4150
2014 Shift worker 7 13 21 7 3 39 10 38 20 114
2014 Non-shift worker 11 16 21 4 3 39 7 49 13 3938

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 27 16 5 4 14 1 71 11 106
2018 Non-shift worker 19 31 23 6 5 15 1 60 13 3501
2017 Shift worker 26 31 13 3 3 19 4 75 8 133
2017 Non-shift worker 20 31 19 5 4 19 2 65 11 4147
2014 Shift worker 15 23 23 7 2 27 3 55 13 114
2014 Non-shift worker 19 29 21 4 3 22 2 63 10 3932
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 22 11 2 6 1 0 81 8 107
2018 Non-shift worker 51 27 10 5 5 1 0 80 11 3475
2017 Shift worker 58 30 6 1 3 1 1 90 4 132
2017 Non-shift worker 51 27 10 4 5 2 0 80 9 4154

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 32 18 13 5 6 0 61 20 108
2018 Non-shift worker 18 41 21 11 6 3 0 61 17 3502
2017 Shift worker 18 33 16 9 8 13 3 60 21 133
2017 Non-shift worker 14 37 20 13 9 7 0 55 24 4147

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 32 18 11 8 2 1 63 19 109
2018 Non-shift worker 14 33 22 18 11 2 0 49 29 3510
2017 Shift worker 22 37 21 10 5 4 0 62 16 133
2017 Non-shift worker 11 35 21 20 11 2 0 47 32 4149

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 18 25 15 16 1 2 42 32 108
2018 Non-shift worker 19 24 24 15 18 0 1 43 33 3510
2017 Shift worker 15 22 21 12 27 1 3 38 41 133
2017 Non-shift worker 17 22 21 16 21 0 2 41 38 4142

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 25 23 16 7 1 1 53 24 105
2018 Non-shift worker 10 23 30 22 15 0 0 33 37 3502
2017 Shift worker 25 28 31 12 3 0 1 53 15 133
2017 Non-shift worker 11 22 30 21 15 0 1 34 36 4147

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 30 23 13 6 1 2 57 19 107
2018 Non-shift worker 12 26 29 20 12 0 1 38 32 3491
2017 Shift worker 30 28 26 9 5 1 1 59 14 133
2017 Non-shift worker 13 26 27 20 13 0 1 40 33 4145

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 18 27 27 9 14 4 1 47 25 106
2018 Non-shift worker 13 22 27 20 17 0 1 35 38 3496
2017 Shift worker 25 23 24 15 9 2 3 51 25 132
2017 Non-shift worker 12 22 24 21 18 1 2 35 40 4143

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 16 16 11 8 4 1 62 21 106
2018 Non-shift worker 28 27 21 13 9 0 3 57 22 3482
2017 Shift worker 44 22 14 8 4 1 7 72 13 133
2017 Non-shift worker 27 27 20 12 9 1 5 57 22 4139

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 19 15 15 13 2 1 55 29 106
2018 Non-shift worker 20 25 25 15 13 0 1 46 29 3507
2017 Shift worker 30 25 23 12 7 0 2 57 20 133
2017 Non-shift worker 19 27 25 16 11 0 1 47 28 4142

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 27 30 4 4 2 1 60 9 106
2018 Non-shift worker 18 36 26 12 6 1 1 55 19 3498
2017 Shift worker 37 29 17 9 5 1 2 68 14 133
2017 Non-shift worker 21 33 25 13 7 1 1 55 20 4138

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 34 23 7 3 3 1 64 11 105
2018 Non-shift worker 16 32 27 16 8 0 1 49 23 3496
2017 Shift worker 36 27 20 5 6 0 6 67 12 133
2017 Non-shift worker 16 32 27 15 8 0 1 49 23 4139

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 29 27 10 7 2 1 55 17 107
2018 Non-shift worker 19 33 25 14 7 0 1 53 22 3494
2017 Shift worker 38 27 18 9 5 1 3 67 15 133
2017 Non-shift worker 21 33 24 14 8 0 1 54 22 4137

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 30 22 8 10 2 1 58 19 104
2018 Non-shift worker 21 29 26 14 8 0 1 51 22 3485
2017 Shift worker 36 30 18 11 2 0 3 68 13 133
2017 Non-shift worker 22 30 25 14 7 0 2 53 21 4128

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 49 21 17 2 6 1 3 73 8 105
2018 Non-shift worker 43 27 16 7 5 0 2 72 12 3478
2017 Shift worker 55 19 12 7 6 1 1 75 12 132
2017 Non-shift worker 48 25 15 6 4 0 2 75 10 4146

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 61 16 13 1 0 2 6 84 1 105
2018 Non-shift worker 64 17 7 3 2 1 6 87 5 3485

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 63 13 12 5 3 2 2 79 9 105
2018 Non-shift worker 65 15 7 4 5 1 4 84 9 3484
2017 Shift worker 76 8 3 5 3 1 4 89 8 133
2017 Non-shift worker 70 12 6 4 3 1 3 86 8 4143

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 56 24 7 7 3 0 4 83 11 107
2018 Non-shift worker 52 28 12 4 2 0 1 81 7 3490
2017 Shift worker 62 16 7 7 5 1 3 81 12 131
2017 Non-shift worker 56 26 9 4 2 0 2 84 6 4147

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 60 14 9 7 6 0 4 77 13 106
2018 Non-shift worker 49 23 13 8 6 0 1 73 14 3481
2017 Shift worker 67 12 9 4 5 1 3 82 9 133
2017 Non-shift worker 56 20 10 6 5 0 2 78 11 4138

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 64 13 2 1 1 0 19 95 2 107
2018 Non-shift worker 48 16 8 3 1 0 23 83 6 3467
2017 Shift worker 68 7 4 1 1 1 17 92 3 133
2017 Non-shift worker 51 16 7 3 1 0 22 87 5 4135

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 73 9 7 3 3 0 5 87 6 106
2018 Non-shift worker 64 21 8 1 1 0 6 89 3 3474
2017 Shift worker 77 9 5 3 1 1 5 91 4 132
2017 Non-shift worker 66 19 6 2 1 1 6 91 2 4125

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 12 8 11 12 0 6 68 24 107
2018 Non-shift worker 69 12 6 4 5 0 4 85 10 3489
2017 Shift worker 52 13 8 11 13 1 3 67 25 133
2017 Non-shift worker 69 12 5 4 5 1 5 85 9 4148

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 55 24 7 5 2 0 6 84 8 106
2018 Non-shift worker 51 27 12 4 2 0 3 81 6 3491
2017 Shift worker 54 25 13 4 1 0 3 81 5 133
2017 Non-shift worker 54 25 12 4 2 0 3 83 5 4137

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 24 28 13 6 0 1 53 19 108
2018 Non-shift worker 8 28 40 18 6 0 0 36 24 3522
2017 Shift worker 11 30 40 12 5 1 0 42 17 133
2017 Non-shift worker 7 24 43 18 7 0 0 32 25 4154

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 7 20 32 23 17 0 1 40 27 107
2018 Non-shift worker 10 23 40 20 7 0 0 27 33 3478
2017 Shift worker 8 7 38 26 19 0 1 46 16 132
2017 Non-shift worker 9 21 41 20 8 0 1 28 30 4143
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 18 24 12 13 1 2 30 70 104
2018 Non-shift worker 24 26 21 13 13 2 1 24 76 3485
2017 Shift worker 23 23 21 13 16 3 2 24 76 133
2017 Non-shift worker 22 22 21 14 16 4 1 23 77 4153

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 28 73
2018 Non-shift worker 23 2569
2017 Shift worker 27 96
2017 Non-shift worker 24 3052

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 36 73
2018 Non-shift worker 37 2569
2017 Shift worker 42 96
2017 Non-shift worker 36 3052

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 14 73
2018 Non-shift worker 18 2569
2017 Shift worker 22 96
2017 Non-shift worker 16 3052

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 48 73
2018 Non-shift worker 49 2569
2017 Shift worker 31 96
2017 Non-shift worker 52 3052

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Shift worker 5 73
2018 Non-shift worker 9 2569
2017 Shift worker 5 96
2017 Non-shift worker 9 3052

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 22 73
2018 Non-shift worker 33 2569

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 32 73
2018 Non-shift worker 34 2569
2017 Shift worker 44 96
2017 Non-shift worker 38 3052

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Shift worker 2 41 15 12 8 23 70
2018 Non-shift worker 3 35 21 13 7 21 2469
2017 Shift worker 5 47 22 4 3 19 94
2017 Non-shift worker 3 41 21 12 6 17 3000

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 40 60 73
2018 Non-shift worker 30 70 2552

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 13 13 7 7 2 11 69 16 103
2018 Non-shift worker 42 15 14 8 9 2 9 64 20 3473

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 15 24 17 19 21 1 3 40 42 73
2018 Non-shift worker 5 17 18 23 29 2 6 24 56 2564
2017 Shift worker 14 24 19 9 25 2 6 42 37 96
2017 Non-shift worker 5 16 16 19 33 2 8 24 58 3058

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 21 16 27 27 3 0 28 56 73
2018 Non-shift worker 2 9 15 21 46 2 5 13 71 2563
2017 Shift worker 10 15 18 12 39 3 3 27 53 96
2017 Non-shift worker 2 7 11 17 55 2 6 10 78 3054
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