2018 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 42 7 5 2 0 0 86 7 1348
2018 Non-supervisor 33 44 11 7 5 0 0 77 12 2250
2017 Supervisor 43 43 8 5 2 0 0 85 7 1625
2017 Non-supervisor 36 42 10 6 5 0 0 78 11 2676
2014 Supervisor 37 45 9 7 3 0 0 81 10 1545
2014 Non-supervisor 28 43 14 10 5 0 0 72 15 2530

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 13 11 5 0 0 71 16 1359
2018 Non-supervisor 29 39 13 11 8 0 0 68 19 2252
2017 Supervisor 28 43 13 12 5 0 0 70 17 1622
2017 Non-supervisor 29 38 14 11 8 0 0 67 19 2676

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 6 3 1 0 0 91 3 1345
2018 Non-supervisor 47 38 10 3 2 0 0 85 5 2231
2017 Supervisor 59 33 6 2 0 0 0 92 2 1617
2017 Non-supervisor 50 36 9 4 2 0 0 86 6 2670
2014 Supervisor 62 30 6 2 1 0 0 92 3 1542
2014 Non-supervisor 55 31 10 3 2 0 0 85 4 2526

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 42 9 4 1 0 0 87 5 1359
2018 Non-supervisor 41 39 10 6 3 0 0 80 9 2253
2017 Supervisor 45 41 9 4 1 0 0 85 5 1614
2017 Non-supervisor 41 40 9 6 3 0 0 81 9 2671
2014 Supervisor 41 43 10 5 2 0 0 84 6 1542
2014 Non-supervisor 36 41 13 7 3 0 0 76 10 2528

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 35 22 12 6 0 0 60 18 1360
2018 Non-supervisor 28 30 21 13 7 1 0 59 20 2242
2017 Supervisor 24 35 21 14 5 1 0 60 19 1622
2017 Non-supervisor 28 33 21 11 6 1 0 62 17 2669
2014 Supervisor 18 39 21 16 6 0 0 58 22 1543
2014 Non-supervisor 21 37 21 14 7 1 0 58 21 2517

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 37 21 13 5 0 0 60 19 1354
2018 Non-supervisor 28 33 20 12 7 0 0 61 19 2234
2017 Supervisor 23 40 19 13 5 0 0 63 18 1624
2017 Non-supervisor 28 37 17 11 6 0 0 65 18 2674
2014 Supervisor 18 40 20 16 7 0 0 58 23 1542
2014 Non-supervisor 20 37 20 15 7 0 0 58 22 2519

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 29 19 10 5 1 1 66 15 1360
2018 Non-supervisor 35 28 16 10 8 2 0 65 18 2252
2017 Supervisor 33 34 15 9 5 2 1 70 14 1620
2017 Non-supervisor 34 30 15 9 7 4 1 67 17 2671
2014 Supervisor 32 32 17 10 6 3 1 66 17 1542
2014 Non-supervisor 31 29 17 11 7 4 1 63 20 2517
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 32 13 6 5 2 0 76 11 1351
2018 Non-supervisor 43 30 12 7 6 2 1 75 13 2236
2017 Supervisor 41 35 12 6 4 2 0 78 10 1624
2017 Non-supervisor 42 33 11 5 5 3 1 78 11 2678
2014 Supervisor 40 34 13 7 4 2 1 76 11 1543
2014 Non-supervisor 38 32 13 7 5 4 1 74 13 2529

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 35 10 8 4 1 0 77 13 1349
2018 Non-supervisor 39 32 12 9 6 1 0 73 15 2231
2017 Supervisor 41 37 10 8 4 0 0 79 12 1625
2017 Non-supervisor 38 36 10 9 6 1 0 75 15 2679
2014 Supervisor 38 38 10 9 4 1 0 77 12 1544
2014 Non-supervisor 35 35 12 11 6 1 0 72 16 2529

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 31 13 8 6 1 0 73 15 1357
2018 Non-supervisor 44 29 11 9 6 1 0 74 15 2239
2017 Supervisor 42 33 11 8 5 1 0 75 13 1621
2017 Non-supervisor 47 27 11 8 6 1 0 75 14 2673
2014 Supervisor 39 34 13 8 4 1 1 74 13 1540
2014 Non-supervisor 40 32 13 8 5 1 0 74 13 2528

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 37 17 12 5 3 0 65 18 1365
2018 Non-supervisor 26 34 17 9 5 8 0 65 16 2260
2017 Supervisor 25 37 17 13 6 3 0 63 19 1626
2017 Non-supervisor 25 34 17 9 5 9 0 65 16 2670
2014 Supervisor 23 37 18 12 6 4 0 63 19 1543
2014 Non-supervisor 18 35 22 9 6 9 0 59 17 2525

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 20 15 8 1 0 57 23 1362
2018 Non-supervisor 25 32 19 13 8 3 0 59 22 2258
2017 Supervisor 19 38 20 14 8 1 0 58 22 1627
2017 Non-supervisor 22 34 21 13 8 3 0 58 21 2674
2014 Supervisor 17 36 20 18 9 1 0 53 27 1543
2014 Non-supervisor 15 30 24 17 11 4 0 47 29 2525

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 31 23 22 11 1 0 43 33 1360
2018 Non-supervisor 17 27 22 18 10 6 0 47 29 2254
2017 Supervisor 10 32 23 23 10 1 0 43 34 1622
2017 Non-supervisor 15 28 23 17 9 7 0 47 29 2673
2014 Supervisor 7 29 23 25 15 2 0 37 40 1542
2014 Non-supervisor 10 25 25 21 14 6 0 37 37 2525

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 32 23 23 11 1 0 43 34 1368
2018 Non-supervisor 14 29 19 21 13 3 0 44 36 2257
2017 Supervisor 10 36 22 20 11 1 0 46 31 1626
2017 Non-supervisor 15 30 18 20 12 4 0 47 33 2671
2014 Supervisor 8 31 20 27 14 1 0 39 41 1544
2014 Non-supervisor 9 27 20 25 17 3 0 37 43 2522
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 39 17 14 9 0 0 60 23 1362
2018 Non-supervisor 27 37 15 11 9 0 0 65 20 2257
2017 Supervisor 22 40 16 15 6 0 0 62 21 1625
2017 Non-supervisor 27 37 15 12 8 0 0 64 20 2675
2014 Supervisor 17 41 17 17 8 0 0 58 25 1545
2014 Non-supervisor 23 37 17 14 9 0 0 60 23 2528

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 46 13 10 5 0 0 72 15 1366
2018 Non-supervisor 27 40 15 11 6 0 0 68 17 2252
2017 Supervisor 24 47 13 12 4 0 0 71 16 1625
2017 Non-supervisor 27 42 14 11 5 0 0 69 16 2676

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 34 18 17 9 5 2 53 28 1353
2018 Non-supervisor 11 17 20 17 12 18 4 37 38 2248
2017 Supervisor 14 34 16 19 10 4 3 52 31 1624
2017 Non-supervisor 10 18 20 16 11 21 4 37 37 2672
2014 Supervisor 14 33 19 17 9 5 2 51 28 1543
2014 Non-supervisor 8 17 21 18 13 19 4 33 40 2529

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 38 13 11 6 1 0 69 18 1356
2018 Non-supervisor 35 35 12 11 5 1 1 71 17 2240
2017 Supervisor 30 40 12 12 6 1 0 71 18 1626
2017 Non-supervisor 35 37 12 9 6 1 1 73 15 2679
2014 Supervisor 29 39 13 12 5 1 1 70 17 1544
2014 Non-supervisor 31 38 13 10 6 1 1 71 16 2528

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 36 17 12 4 3 8 63 18 1365
2017 Supervisor 19 38 17 12 4 3 7 62 19 1625
2014 Supervisor 20 37 16 10 5 4 8 65 17 1543

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 50 12 13 4 0 0 70 18 1366
2018 Non-supervisor 23 42 13 15 6 0 1 66 21 2260
2017 Supervisor 21 44 14 15 5 0 0 65 21 1623
2017 Non-supervisor 23 38 13 15 9 0 1 62 24 2675
2014 Supervisor 21 43 13 16 7 0 0 64 23 1544
2014 Non-supervisor 22 38 16 16 8 0 1 60 24 2528

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 35 5 3 1 0 0 91 4 1363
2018 Non-supervisor 44 39 8 6 3 0 0 83 9 2246
2017 Supervisor 54 36 5 4 1 0 0 90 5 1623
2017 Non-supervisor 44 36 9 6 4 0 0 81 10 2675
2014 Supervisor 53 37 5 4 2 0 0 90 6 1545
2014 Non-supervisor 40 38 10 7 4 0 0 78 11 2529

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 4 3 1 0 0 91 4 1353
2018 Non-supervisor 45 38 8 6 3 0 0 83 9 2237
2017 Supervisor 57 35 4 4 1 0 0 91 5 1623
2017 Non-supervisor 46 37 7 6 4 0 0 83 10 2676
2014 Supervisor 56 35 4 4 1 0 0 91 5 1544
2014 Non-supervisor 43 37 9 8 3 0 0 80 12 2525

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 26 17 22 24 0 0 36 47 1361
2018 Non-supervisor 14 27 17 18 21 3 0 42 41 2249
2017 Supervisor 11 30 16 22 20 1 0 42 42 1626
2017 Non-supervisor 18 28 16 17 17 3 0 48 35 2672
2014 Supervisor 9 30 18 25 17 1 0 39 42 1544
2014 Non-supervisor 14 29 20 18 16 3 1 44 35 2524

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 23 13 21 29 0 2 36 51 1361
2018 Non-supervisor 12 21 15 18 31 2 2 34 50 2250
2017 Supervisor 12 25 12 20 30 1 1 37 50 1622
2017 Non-supervisor 12 20 13 18 31 2 3 34 52 2674
2014 Supervisor 13 28 14 22 22 1 1 41 44 1543
2014 Non-supervisor 9 19 15 23 30 3 2 30 55 2522

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 45 9 7 3 0 0 81 10 1356
2018 Non-supervisor 26 40 15 13 6 0 0 66 19 2236
2017 Supervisor 37 46 7 7 3 0 0 83 10 1618
2017 Non-supervisor 27 41 15 11 6 0 1 68 17 2667
2014 Supervisor 29 46 9 12 4 0 0 75 16 1544
2014 Non-supervisor 19 41 16 15 8 0 0 61 23 2530

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 40 12 8 4 0 0 76 12 1356
2018 Non-supervisor 32 35 16 10 7 0 0 67 17 2242
2017 Supervisor 36 39 12 10 4 0 0 74 14 1618
2017 Non-supervisor 31 36 15 11 6 0 0 68 17 2670
2014 Supervisor 31 40 13 12 5 0 0 70 17 1543
2014 Non-supervisor 25 37 17 12 7 0 0 63 19 2529

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 13 11 5 0 0 71 16 1357
2018 Non-supervisor 29 39 14 12 6 0 0 68 18 2245
2017 Supervisor 30 40 15 11 3 0 0 70 14 1619
2017 Non-supervisor 31 38 15 10 5 0 1 70 15 2670
2014 Supervisor 29 40 14 12 4 0 0 69 17 1542
2014 Non-supervisor 28 39 18 10 5 0 1 67 15 2528

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 39 28 12 4 1 0 55 16 1364
2018 Non-supervisor 14 33 27 14 8 5 1 49 23 2250
2017 Supervisor 13 43 25 13 4 2 0 57 17 1625
2017 Non-supervisor 14 33 26 14 8 5 1 50 23 2668

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 12 15 8 0 1 65 23 1362
2018 Non-supervisor 38 34 12 9 5 0 1 73 14 2254
2017 Supervisor 24 35 13 18 9 0 0 60 27 1624
2017 Non-supervisor 37 33 12 10 7 1 0 71 17 2675
2014 Supervisor 23 36 15 15 10 0 1 60 25 1544
2014 Non-supervisor 33 35 14 11 5 1 1 69 16 2527

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 24 22 22 17 0 1 38 40 1363
2018 Non-supervisor 34 33 18 9 6 0 0 68 14 2258
2017 Supervisor 11 29 23 21 15 0 0 41 36 1626
2017 Non-supervisor 32 38 17 8 4 0 1 71 12 2678
2014 Supervisor 11 26 25 19 18 0 0 38 38 1545
2014 Non-supervisor 30 39 18 8 4 0 1 69 12 2529

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 41 36 23 1367
2018 Non-supervisor 36 32 32 2257
2017 Supervisor 38 39 23 1626
2017 Non-supervisor 36 33 31 2679
2014 Supervisor 39 34 27 1544
2014 Non-supervisor 37 32 32 2520

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 10 59 20 4 1 6 559
2018 Non-supervisor 7 45 22 7 13 6 806
2017 Supervisor 11 56 18 7 1 7 619
2017 Non-supervisor 10 42 22 6 13 7 952
2014 Supervisor 9 60 17 9 9999 5 607
2014 Non-supervisor 10 49 21 10 9999 9 924
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 40 5 3 1 0 0 91 4 1366
2018 Non-supervisor 43 41 9 5 2 1 0 84 7 2251
2017 Supervisor 44 43 8 4 1 0 0 87 6 1626
2017 Non-supervisor 39 41 10 6 3 0 0 81 9 2676
2014 Supervisor 41 43 8 6 2 0 0 84 8 1544
2014 Non-supervisor 34 43 12 7 3 0 0 77 10 2528

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 48 20 14 4 0 0 62 18 1358
2018 Non-supervisor 20 45 19 10 5 1 0 66 15 2251
2017 Supervisor 15 48 19 13 4 0 0 63 18 1621
2017 Non-supervisor 21 45 17 10 5 1 0 67 16 2672
2014 Supervisor 12 40 20 18 8 1 0 53 27 1544
2014 Non-supervisor 14 38 22 16 8 1 0 53 24 2524

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 29 40 16 3 0 0 20 40 1365
2018 Non-supervisor 11 25 36 19 6 1 1 26 37 2243
2017 Supervisor 11 29 40 15 4 0 1 19 41 1623
2017 Non-supervisor 10 25 37 17 8 1 3 26 36 2654
2014 Supervisor 14 33 37 12 3 0 1 15 47 1543
2014 Non-supervisor 14 30 33 15 6 1 2 21 45 2521

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 23 35 24 6 1 1 31 34 1358
2018 Non-supervisor 11 22 31 22 10 3 2 33 34 2238
2017 Supervisor 11 23 37 20 5 1 2 26 35 1620
2017 Non-supervisor 11 20 29 21 12 3 4 36 33 2652
2014 Supervisor 20 31 30 14 4 0 1 18 52 1544
2014 Non-supervisor 18 28 27 16 7 2 2 24 48 2525

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 30 31 12 4 0 1 16 53 1361
2018 Non-supervisor 22 27 27 14 6 2 3 21 51 2234
2017 Supervisor 23 29 31 13 3 0 1 16 53 1624
2017 Non-supervisor 23 27 27 12 6 2 3 19 53 2661
2014 Supervisor 30 31 25 11 2 0 1 13 61 1543
2014 Non-supervisor 28 30 24 10 4 1 2 15 60 2522

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 32 36 11 3 0 0 14 50 1361
2018 Non-supervisor 13 22 34 18 9 1 2 28 36 2238
2017 Supervisor 17 32 36 12 3 0 0 15 49 1619
2017 Non-supervisor 12 23 34 19 9 1 3 29 36 2657
2014 Supervisor 17 34 35 11 2 0 0 13 51 1539
2014 Non-supervisor 13 24 35 19 6 1 2 26 38 2518

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 32 29 9 2 1 1 12 59 1365
2018 Non-supervisor 17 26 27 15 9 2 3 26 46 2235
2017 Supervisor 32 33 24 7 3 0 1 9 66 1625
2017 Non-supervisor 19 25 26 14 8 3 4 25 47 2664
2014 Supervisor 37 33 22 7 1 0 1 8 70 1544
2014 Non-supervisor 22 29 26 13 6 1 3 20 53 2526

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 28 30 19 5 1 1 25 44 1356
2018 Non-supervisor 16 25 28 16 9 3 3 27 43 2231
2017 Supervisor 14 26 34 17 6 1 2 24 41 1619
2017 Non-supervisor 16 24 27 16 9 3 5 28 43 2659
2014 Supervisor 15 24 35 19 6 0 2 25 40 1541
2014 Non-supervisor 16 23 30 17 8 2 5 27 42 2523

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 30 31 9 2 0 0 11 57 1365
2018 Non-supervisor 20 26 29 14 6 2 3 21 48 2241
2017 Supervisor 24 32 32 8 3 0 1 11 57 1624
2017 Non-supervisor 19 25 30 14 7 2 4 21 47 2666
2014 Supervisor 27 33 30 8 2 0 1 9 61 1538
2014 Non-supervisor 23 27 29 11 5 2 3 18 52 2526

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 34 7 8 3 0 0 82 10 1354
2018 Non-supervisor 37 32 10 11 8 1 0 70 20 2249
2017 Supervisor 49 34 7 5 3 0 0 84 9 1625
2017 Non-supervisor 39 32 10 10 7 1 1 73 18 2672
2014 Supervisor 50 34 6 7 3 0 0 84 10 1545
2014 Non-supervisor 41 30 10 11 6 1 0 72 17 2527

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 38 6 5 1 0 0 88 6 1355
2018 Non-supervisor 49 32 8 7 3 0 0 82 10 2254
2017 Supervisor 48 40 5 5 2 0 0 88 7 1620
2017 Non-supervisor 46 37 7 6 3 1 0 84 9 2671
2014 Supervisor 49 40 5 5 1 0 0 89 6 1542
2014 Non-supervisor 44 39 8 6 3 0 0 84 9 2530

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 42 8 3 1 1 0 88 4 1359
2018 Non-supervisor 39 39 12 6 3 1 0 79 9 2254

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 43 14 5 2 2 0 78 7 1360
2018 Non-supervisor 32 38 15 6 4 5 0 74 10 2251
2017 Supervisor 32 43 15 4 2 3 0 78 7 1622
2017 Non-supervisor 30 38 17 5 4 5 1 72 10 2674
2014 Supervisor 39 41 12 4 1 3 0 82 6 1543
2014 Non-supervisor 36 37 15 4 2 6 0 78 7 2517

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 43 15 8 3 1 0 74 10 1358
2018 Non-supervisor 32 40 14 8 4 2 0 73 12 2243
2017 Supervisor 28 47 14 9 2 1 0 76 11 1622
2017 Non-supervisor 31 42 13 8 3 2 0 75 12 2674
2014 Supervisor 33 44 13 6 2 1 0 78 9 1544
2014 Non-supervisor 33 40 15 8 3 3 0 75 10 2519

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 43 14 8 3 0 0 76 10 1359
2018 Non-supervisor 38 37 14 7 4 0 0 75 11 2243
2017 Supervisor 32 45 12 8 3 0 0 77 11 1624
2017 Non-supervisor 37 40 12 7 4 0 0 77 11 2672
2014 Supervisor 31 44 12 9 4 0 0 75 13 1544
2014 Non-supervisor 33 40 14 7 4 0 0 74 12 2518

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 41 16 7 5 3 2 70 13 1361
2018 Non-supervisor 20 30 20 10 8 7 4 57 21 2252
2017 Supervisor 28 40 12 9 5 2 4 72 16 1626
2017 Non-supervisor 23 30 16 10 8 7 7 61 21 2677
2014 Supervisor 36 35 13 7 4 3 2 74 12 1543
2014 Non-supervisor 27 29 15 10 7 6 6 64 19 2530

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 43 9 6 2 0 0 83 8 1363
2018 Non-supervisor 27 37 14 12 6 3 2 66 19 2248
2017 Supervisor 44 40 7 5 3 1 0 85 8 1624
2017 Non-supervisor 27 36 13 12 6 5 1 68 19 2672
2014 Supervisor 47 38 8 5 2 1 0 85 7 1544
2014 Non-supervisor 30 36 13 11 5 4 1 70 17 2526

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 45 18 8 2 0 0 72 10 1356
2018 Non-supervisor 24 38 22 9 5 2 0 63 15 2244

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 20 19 15 7 2 40 38 1357
2018 Non-supervisor 13 20 19 16 17 11 2 38 39 2250
2017 Supervisor 14 24 17 16 17 7 6 43 37 1620
2017 Non-supervisor 11 18 17 16 18 15 4 36 42 2670
2014 Supervisor 13 23 18 18 15 8 4 42 38 1543
2014 Non-supervisor 10 18 19 19 18 12 3 33 44 2526

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 1369
2018 Non-supervisor 14 86 2255

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 163
2018 Non-supervisor 43 311

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 164
2018 Non-supervisor 71 311

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 163
2018 Non-supervisor 2 311

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 163
2018 Non-supervisor 5 311

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 164
2018 Non-supervisor 39 309

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 163
2018 Non-supervisor 42 309

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 164
2018 Non-supervisor 48 309

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 164
2018 Non-supervisor 46 309

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 164
2018 Non-supervisor 37 309

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 164
2018 Non-supervisor 52 309

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 163
2018 Non-supervisor 30 309

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 164
2018 Non-supervisor 11 309

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 164
2018 Non-supervisor 13 309

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 164
2018 Non-supervisor 49 309

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 164
2018 Non-supervisor 29 309

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 163
2018 Non-supervisor 12 309

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 164
2018 Non-supervisor 51 311

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 163
2018 Non-supervisor 30 311

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 164
2018 Non-supervisor 12 311

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 163
2018 Non-supervisor 14 311

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 163
2018 Non-supervisor 11 311

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 164
2018 Non-supervisor 6 311

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 163
2018 Non-supervisor 16 311

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 163
2018 Non-supervisor 15 311

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 163
2018 Non-supervisor 25 311

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 157
2018 Non-supervisor 11 294

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 157
2018 Non-supervisor 20 294

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 157
2018 Non-supervisor 9 294

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 157
2018 Non-supervisor 8 294

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 157
2018 Non-supervisor 10 294

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 157
2018 Non-supervisor 14 294

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 157
2018 Non-supervisor 15 294

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 157
2018 Non-supervisor 11 294

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 157
2018 Non-supervisor 12 294

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 157
2018 Non-supervisor 32 294

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 157
2018 Non-supervisor 10 294

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 157
2018 Non-supervisor 50 294

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 157
2018 Non-supervisor 56 294

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 157
2018 Non-supervisor 2 294

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 157
2018 Non-supervisor 8 294

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 22 11 8 21 5 45 26 1362
2018 Non-supervisor 11 13 21 9 9 31 6 39 28 2247
2017 Supervisor 12 21 20 9 8 22 8 46 25 1626
2017 Non-supervisor 9 13 18 8 8 33 11 39 29 2672
2014 Supervisor 11 22 21 9 7 25 6 48 23 1543
2014 Non-supervisor 9 13 21 7 8 33 9 37 26 2517

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 36 23 9 6 7 0 59 16 1359
2018 Non-supervisor 18 25 23 10 8 16 1 52 21 2250
2017 Supervisor 19 34 20 9 6 9 1 60 18 1625
2017 Non-supervisor 16 25 21 8 6 20 3 53 19 2673
2014 Supervisor 18 33 22 8 5 11 1 59 16 1541
2014 Non-supervisor 14 24 23 8 6 23 2 50 19 2517

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 9 91 1360
2018 Non-supervisor 9 91 2247

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 117
2018 Non-supervisor 37 217

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 78 117
2018 Non-supervisor 81 217

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 117
2018 Non-supervisor 6 217

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 117
2018 Non-supervisor 4 217

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 117
2018 Non-supervisor 9 217

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 116
2018 Non-supervisor 19 216

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 116
2018 Non-supervisor 21 216

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 116
2018 Non-supervisor 10 216

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 116
2018 Non-supervisor 6 216

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 116
2018 Non-supervisor 33 216

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 116
2018 Non-supervisor 33 216

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 116
2018 Non-supervisor 9 216

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 116
2018 Non-supervisor 17 216

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 116
2018 Non-supervisor 14 216

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 116
2018 Non-supervisor 0 216

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 116
2018 Non-supervisor 22 216

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 117
2018 Non-supervisor 26 218

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 117
2018 Non-supervisor 14 218

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 117
2018 Non-supervisor 12 218

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 117
2018 Non-supervisor 16 218

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 117
2018 Non-supervisor 6 218

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 117
2018 Non-supervisor 7 218

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 117
2018 Non-supervisor 9 218

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 117
2018 Non-supervisor 54 218

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 113
2018 Non-supervisor 16 205

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 113
2018 Non-supervisor 9 205

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 113
2018 Non-supervisor 15 205

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 113
2018 Non-supervisor 7 205

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 113
2018 Non-supervisor 29 205

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 113
2018 Non-supervisor 14 205

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 113
2018 Non-supervisor 48 205

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 113
2018 Non-supervisor 3 205

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 68 113
2018 Non-supervisor 64 205

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 113
2018 Non-supervisor 13 205

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 25 5 4 27 4 50 13 1358
2018 Non-supervisor 12 14 23 5 6 35 5 44 18 2251
2017 Supervisor 12 21 20 5 4 32 7 55 13 1625
2017 Non-supervisor 10 13 20 4 4 40 8 46 15 2674
2014 Supervisor 13 21 20 3 2 35 5 57 9 1543
2014 Non-supervisor 9 13 21 4 4 41 8 43 15 2518

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 38 21 6 3 9 0 66 11 1361
2018 Non-supervisor 19 26 23 6 5 18 2 57 14 2247
2017 Supervisor 24 37 17 5 3 13 2 71 9 1624
2017 Non-supervisor 18 28 20 5 4 23 3 62 11 2671
2014 Supervisor 23 34 20 4 2 16 2 69 8 1539
2014 Non-supervisor 17 25 21 5 3 26 2 59 11 2516
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 28 10 6 5 1 0 79 10 1351
2018 Non-supervisor 52 27 9 5 5 1 0 80 11 2236
2017 Supervisor 48 30 11 4 5 1 0 80 9 1625
2017 Non-supervisor 53 25 10 4 5 3 0 80 9 2677

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 47 18 10 3 1 0 68 14 1358
2018 Non-supervisor 17 37 22 12 7 4 0 57 20 2249
2017 Supervisor 15 44 19 12 7 3 0 61 19 1624
2017 Non-supervisor 13 34 20 13 10 10 1 52 26 2672

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 37 20 20 10 1 0 50 30 1361
2018 Non-supervisor 16 31 22 17 11 2 0 49 28 2256
2017 Supervisor 9 38 20 20 11 1 0 48 31 1624
2017 Non-supervisor 12 33 21 19 11 3 1 47 31 2674

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 25 14 16 0 1 45 30 1368
2018 Non-supervisor 19 22 24 15 19 0 1 42 34 2249
2017 Supervisor 19 26 25 13 16 0 2 45 29 1623
2017 Non-supervisor 16 20 19 17 25 0 2 38 43 2668

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 17 29 28 21 0 0 22 49 1361
2018 Non-supervisor 14 26 30 18 11 0 0 40 29 2248
2017 Supervisor 5 17 29 26 22 0 0 22 48 1623
2017 Non-supervisor 15 25 31 17 11 0 1 41 28 2672

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 23 30 23 16 0 0 30 39 1359
2018 Non-supervisor 16 27 28 18 9 0 1 45 27 2241
2017 Supervisor 7 23 29 25 16 0 0 30 41 1624
2017 Non-supervisor 18 28 26 16 10 0 2 47 27 2670

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 19 30 23 21 0 0 26 44 1358
2018 Non-supervisor 16 24 25 18 14 1 1 42 33 2245
2017 Supervisor 6 20 26 25 23 0 1 26 48 1623
2017 Non-supervisor 17 23 23 18 15 1 2 41 34 2668

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 26 17 14 0 1 41 32 1355
2018 Non-supervisor 36 27 17 10 6 1 4 66 16 2235
2017 Supervisor 15 25 24 19 15 0 2 41 35 1622
2017 Non-supervisor 34 27 17 8 5 1 7 67 15 2665

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 21 28 20 18 0 0 33 39 1367
2018 Non-supervisor 26 27 23 12 11 0 1 53 23 2248
2017 Supervisor 10 25 27 22 15 0 0 36 37 1623
2017 Non-supervisor 25 28 24 12 9 0 1 54 22 2668

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 39 27 12 5 0 0 55 17 1364
2018 Non-supervisor 20 33 25 12 7 1 2 55 19 2243
2017 Supervisor 18 35 27 13 6 0 0 54 19 1622
2017 Non-supervisor 24 31 23 13 7 1 2 56 21 2665

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 36 27 18 7 0 0 48 25 1364
2018 Non-supervisor 19 31 26 14 7 1 1 51 22 2239
2017 Supervisor 12 32 29 18 9 0 1 44 27 1623
2017 Non-supervisor 20 32 26 13 7 1 2 53 20 2665

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 38 25 13 7 0 0 54 20 1361
2018 Non-supervisor 21 30 25 14 7 1 1 52 22 2240
2017 Supervisor 18 35 25 15 7 0 0 53 22 1622
2017 Non-supervisor 23 31 23 13 8 0 2 55 22 2665

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 28 29 18 10 0 0 43 28 1359
2018 Non-supervisor 25 30 25 11 6 1 1 57 18 2231
2017 Supervisor 16 28 28 18 9 0 0 45 27 1617
2017 Non-supervisor 27 31 22 11 6 1 2 59 18 2658

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 28 15 7 4 0 1 74 11 1356
2018 Non-supervisor 43 27 16 7 5 0 2 71 12 2229
2017 Supervisor 49 28 13 6 3 0 1 77 9 1622
2017 Non-supervisor 49 23 15 7 4 0 2 74 11 2671

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 17 5 2 1 0 6 92 3 1360
2018 Non-supervisor 62 17 9 3 3 1 6 85 6 2232

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 15 7 3 4 1 3 86 7 1356
2018 Non-supervisor 63 15 8 4 5 1 5 82 10 2235
2017 Supervisor 72 14 5 4 2 1 2 88 7 1623
2017 Non-supervisor 69 12 6 4 4 1 4 85 9 2669

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 32 13 4 3 0 1 80 7 1361
2018 Non-supervisor 55 25 10 5 2 0 2 82 7 2237
2017 Supervisor 53 29 10 4 2 0 1 83 6 1624
2017 Non-supervisor 57 24 9 4 2 1 3 84 7 2669

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 24 15 8 5 0 1 72 13 1357
2018 Non-supervisor 50 22 11 8 6 0 2 74 14 2230
2017 Supervisor 56 22 11 6 4 0 1 79 10 1622
2017 Non-supervisor 56 19 10 7 5 1 3 78 12 2665

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 16 6 3 0 1 74 9 1351
2018 Non-supervisor 53 6 3 1 0 0 36 93 2 2224
2017 Supervisor 44 33 14 6 3 0 1 78 8 1619
2017 Non-supervisor 56 6 2 1 1 0 34 94 2 2665

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 27 8 2 1 0 2 89 2 1358
2018 Non-supervisor 66 16 7 1 1 0 8 90 3 2223
2017 Supervisor 65 24 7 2 0 0 2 91 2 1611
2017 Non-supervisor 67 16 6 1 1 1 8 92 2 2662

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 10 3 1 1 0 2 94 3 1361
2018 Non-supervisor 60 13 7 6 8 0 5 78 15 2236
2017 Supervisor 83 10 3 1 1 0 2 96 2 1625
2017 Non-supervisor 60 13 7 6 8 1 6 78 15 2672

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 10 3 1 0 1 85 5 1360
2018 Non-supervisor 49 26 13 5 3 0 4 79 8 2238
2017 Supervisor 58 26 10 2 1 0 2 86 3 1621
2017 Non-supervisor 52 25 12 4 2 0 4 81 7 2663

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 22 42 24 7 0 0 27 31 1369
2018 Non-supervisor 10 32 38 15 5 0 0 42 20 2258
2017 Supervisor 4 19 46 21 10 0 0 23 31 1627
2017 Non-supervisor 9 28 41 15 6 1 0 38 22 2676

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 27 41 17 4 0 0 21 38 1350
2018 Non-supervisor 9 21 39 22 9 0 0 31 30 2232
2017 Supervisor 10 25 42 17 5 0 0 23 35 1618
2017 Non-supervisor 8 18 41 22 10 0 1 33 26 2672
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 30 23 12 11 3 0 22 78 1360
2018 Non-supervisor 25 23 21 13 15 2 1 26 74 2218
2017 Supervisor 21 27 23 13 12 4 1 22 78 1625
2017 Non-supervisor 22 20 20 14 19 4 1 23 77 2676

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 1032
2018 Non-supervisor 27 1601
2017 Supervisor 15 1208
2017 Non-supervisor 29 1952

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 1032
2018 Non-supervisor 38 1601
2017 Supervisor 31 1208
2017 Non-supervisor 39 1952

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 1032
2018 Non-supervisor 21 1601
2017 Supervisor 11 1208
2017 Non-supervisor 19 1952

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 1032
2018 Non-supervisor 43 1601
2017 Supervisor 62 1208
2017 Non-supervisor 45 1952

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 1032
2018 Non-supervisor 10 1601
2017 Supervisor 7 1208
2017 Non-supervisor 10 1952

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 1032
2018 Non-supervisor 31 1601

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 1032
2018 Non-supervisor 34 1601
2017 Supervisor 40 1208
2017 Non-supervisor 38 1952

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 3 34 21 14 8 20 1003
2018 Non-supervisor 4 36 20 12 6 22 1527
2017 Supervisor 3 42 23 12 6 15 1192
2017 Non-supervisor 4 41 21 12 5 18 1913

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 28 72 1025
2018 Non-supervisor 31 69 1591

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 14 14 7 7 1 9 69 16 1351
2018 Non-supervisor 39 16 15 9 10 2 10 62 21 2213

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 17 19 24 28 3 6 23 56 1029
2018 Non-supervisor 6 17 18 22 29 1 7 25 55 1599
2017 Supervisor 4 15 16 20 34 1 10 21 60 1209
2017 Non-supervisor 7 17 16 18 32 2 7 26 56 1957

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 9 17 19 44 3 5 12 69 1029
2018 Non-supervisor 3 10 14 22 46 1 4 14 72 1598
2017 Supervisor 2 6 10 20 53 2 7 9 80 1209
2017 Non-supervisor 3 8 11 16 55 2 5 12 76 1953
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