2018 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 41 11 6 4 0 0 79 10 3151
2018 Gay or lesbian 31 44 13 7 5 0 0 75 12 146
2018 Bisexual 37 44 10 4 5 0 0 81 9 90
2018 Other 35 26 9 9 16 5 0 64 26 25
2018 Prefer not to answer 29 44 12 9 6 0 0 73 15 735

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 37 13 9 6 0 0 71 16 3148
2018 Gay or lesbian 36 35 11 10 8 0 0 71 18 146
2018 Bisexual 34 45 11 4 6 0 0 79 10 89
2018 Other 24 28 9 18 16 4 0 55 36 26
2018 Prefer not to answer 27 33 15 15 11 0 0 60 25 736

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 53 34 8 4 2 0 0 87 5 3140
2018 Gay or lesbian 45 41 8 4 2 0 0 86 6 145
2018 Bisexual 50 42 9 0 0 0 0 91 0 89
2018 Other 39 29 4 4 19 4 0 71 25 26
2018 Prefer not to answer 51 32 9 5 3 0 0 83 8 730

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 37 11 4 3 0 0 82 8 3159
2018 Gay or lesbian 36 40 13 7 4 0 0 76 11 146
2018 Bisexual 47 40 9 2 2 0 0 86 5 89
2018 Other 37 19 20 4 16 4 0 58 21 26
2018 Prefer not to answer 39 37 11 8 3 0 0 77 12 737

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 32 13 4 4 0 0 79 8 3145
2018 Gay or lesbian 46 32 9 7 4 1 1 80 11 145
2018 Bisexual 47 36 13 3 1 0 0 83 4 90
2018 Other 40 29 12 8 7 4 0 72 15 26
2018 Prefer not to answer 33 30 19 9 7 1 0 64 16 737

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 35 12 5 4 0 0 79 9 3130
2018 Gay or lesbian 45 33 11 7 3 1 0 79 10 145
2018 Bisexual 47 39 12 0 2 0 0 86 2 88
2018 Other 32 41 0 15 7 4 0 77 23 26
2018 Prefer not to answer 31 32 19 11 7 0 0 63 18 734

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 26 17 8 7 2 0 67 15 3160
2018 Gay or lesbian 41 26 15 8 6 3 1 70 14 145
2018 Bisexual 49 20 17 9 4 1 0 69 13 89
2018 Other 32 14 12 17 12 12 0 53 34 26
2018 Prefer not to answer 29 25 19 11 11 4 1 56 23 736
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 27 11 5 3 2 1 81 8 3133
2018 Gay or lesbian 48 28 10 7 5 2 0 77 13 143
2018 Bisexual 51 27 9 6 6 1 0 80 11 89
2018 Other 66 21 0 4 5 5 0 91 9 25
2018 Prefer not to answer 40 29 14 7 5 4 1 73 13 728

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 30 10 6 4 1 0 80 10 3133
2018 Gay or lesbian 50 29 7 8 7 1 0 79 14 144
2018 Bisexual 47 26 14 6 6 1 0 74 12 88
2018 Other 54 26 7 8 0 5 0 84 9 25
2018 Prefer not to answer 41 31 10 10 6 1 1 73 16 729

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 27 10 6 5 0 0 79 10 3137
2018 Gay or lesbian 47 31 7 8 6 1 0 78 14 144
2018 Bisexual 56 22 6 10 6 0 0 78 16 89
2018 Other 63 18 4 11 0 5 0 84 12 25
2018 Prefer not to answer 40 30 13 9 7 1 0 71 16 727

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 31 15 7 5 7 0 71 13 3150
2018 Gay or lesbian 37 26 15 8 4 10 0 70 13 146
2018 Bisexual 43 25 14 5 9 4 0 71 14 90
2018 Other 35 21 12 8 11 13 0 64 22 26
2018 Prefer not to answer 25 28 18 10 10 8 1 58 22 735

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 32 16 10 6 3 0 67 17 3140
2018 Gay or lesbian 31 32 16 14 4 2 0 65 19 145
2018 Bisexual 34 30 22 6 7 1 0 65 13 90
2018 Other 29 32 12 8 11 9 0 66 21 26
2018 Prefer not to answer 22 28 19 14 12 4 1 53 27 736

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 31 19 12 7 6 0 59 21 3143
2018 Gay or lesbian 24 33 17 16 5 5 0 60 22 144
2018 Bisexual 26 31 22 14 3 4 0 60 17 90
2018 Other 25 21 22 16 7 9 0 51 26 25
2018 Prefer not to answer 16 26 19 19 12 7 1 46 33 735

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 33 17 15 9 3 0 57 25 3145
2018 Gay or lesbian 23 32 16 20 9 1 0 56 29 146
2018 Bisexual 27 30 22 13 9 0 0 56 22 90
2018 Other 25 28 9 4 26 9 0 58 32 26
2018 Prefer not to answer 16 28 19 19 15 3 1 46 35 736
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 35 15 11 7 0 0 66 18 3157
2018 Gay or lesbian 24 41 17 10 9 0 0 64 19 145
2018 Bisexual 29 37 14 15 4 0 0 67 19 90
2018 Other 21 36 14 8 16 4 0 60 25 26
2018 Prefer not to answer 24 31 19 13 13 0 0 55 26 735

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 40 12 8 4 0 0 77 11 3162
2018 Gay or lesbian 34 38 13 11 4 0 0 72 15 147
2018 Bisexual 37 40 9 12 3 0 0 76 15 90
2018 Other 29 25 15 12 11 7 0 58 25 26
2018 Prefer not to answer 32 40 12 11 6 0 0 72 16 735

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 25 18 13 8 16 2 51 26 3148
2018 Gay or lesbian 15 23 22 9 12 15 3 47 26 147
2018 Bisexual 19 25 12 19 5 18 1 54 31 89
2018 Other 20 6 28 3 23 20 0 33 33 26
2018 Prefer not to answer 14 20 21 17 10 16 2 42 33 736

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 42 34 12 7 4 1 0 77 11 3138
2018 Gay or lesbian 40 33 13 9 5 1 0 73 14 144
2018 Bisexual 50 29 8 8 4 0 0 79 13 89
2018 Other 53 27 7 4 5 5 0 84 9 25
2018 Prefer not to answer 35 35 14 10 6 0 0 70 16 731

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 34 17 6 3 2 5 71 11 682
2018 Gay or lesbian 35 30 18 7 0 3 7 72 8 29
2018 Bisexual 27 57 8 8 0 0 0 84 8 12
2018 Prefer not to answer 20 38 16 13 3 3 6 65 18 150

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 45 9 12 4 0 1 75 16 3172
2018 Gay or lesbian 31 47 7 13 2 0 0 78 16 146
2018 Bisexual 32 49 4 12 3 0 0 81 15 90
2018 Other 37 20 12 20 7 4 0 60 28 26
2018 Prefer not to answer 24 45 10 13 8 0 0 69 21 739

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 39 11 6 4 0 0 79 10 3151
2018 Gay or lesbian 38 38 13 6 4 0 0 76 11 146
2018 Bisexual 43 31 18 6 2 0 0 74 8 90
2018 Other 31 31 13 12 8 4 0 65 21 26
2018 Prefer not to answer 33 41 11 9 6 0 0 75 14 736

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 38 8 6 4 0 0 81 11 3142
2018 Gay or lesbian 42 36 11 5 6 0 0 78 11 147
2018 Bisexual 44 41 11 1 2 0 0 85 3 90
2018 Other 37 26 16 9 8 4 0 65 18 26
2018 Prefer not to answer 38 39 10 8 5 0 0 77 13 729

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 35 17 12 9 2 0 61 21 3152
2018 Gay or lesbian 24 34 15 14 12 1 0 58 26 144
2018 Bisexual 33 30 17 11 7 3 0 64 18 89
2018 Other 43 18 13 6 15 5 0 63 23 25
2018 Prefer not to answer 17 28 20 18 14 3 0 46 33 738

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 30 15 13 12 2 1 58 26 3152
2018 Gay or lesbian 25 34 13 13 12 1 2 61 25 145
2018 Bisexual 31 27 15 17 11 0 0 57 28 89
2018 Other 38 14 3 23 17 5 0 54 42 25
2018 Prefer not to answer 15 25 17 15 21 4 2 43 39 737

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 36 14 10 6 0 0 69 16 3144
2018 Gay or lesbian 33 32 18 7 10 0 0 65 18 146
2018 Bisexual 25 43 14 11 6 1 0 69 17 89
2018 Other 31 21 9 8 27 4 0 55 36 26
2018 Prefer not to answer 26 35 15 13 11 0 0 61 24 734

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 33 15 9 5 0 0 71 14 3145
2018 Gay or lesbian 38 31 19 3 9 0 0 69 12 146
2018 Bisexual 35 37 16 8 5 0 0 72 12 89
2018 Other 28 20 12 21 15 4 0 51 37 26
2018 Prefer not to answer 30 33 18 10 9 0 1 63 19 731

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 36 15 8 4 0 0 72 12 3138
2018 Gay or lesbian 38 37 9 10 5 1 1 76 15 146
2018 Bisexual 40 36 17 5 2 0 0 75 8 89
2018 Other 28 26 16 7 19 4 0 56 27 26
2018 Prefer not to answer 27 36 15 12 9 0 1 64 21 731

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 37 21 8 5 4 0 65 14 3158
2018 Gay or lesbian 26 41 14 11 7 1 1 68 18 145
2018 Bisexual 30 33 21 10 6 0 0 63 16 89
2018 Other 26 28 4 9 23 9 0 60 36 25
2018 Prefer not to answer 16 31 24 11 9 7 0 52 22 741

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 32 11 8 4 0 0 77 12 3166
2018 Gay or lesbian 42 35 12 7 3 0 1 78 10 147
2018 Bisexual 44 36 11 5 5 0 0 79 10 90
2018 Other 51 16 13 8 8 4 0 70 17 26
2018 Prefer not to answer 37 32 13 10 8 0 0 70 18 734

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 31 15 7 4 0 1 74 11 3172
2018 Gay or lesbian 32 39 18 8 2 0 1 72 10 147
2018 Bisexual 48 37 9 3 3 0 0 85 6 90
2018 Other 36 30 14 8 7 4 0 70 16 26
2018 Prefer not to answer 38 32 17 8 4 0 1 70 13 743

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 31 34 35 3170
2018 Gay or lesbian 38 34 29 147
2018 Bisexual 32 34 35 90
2018 Other 41 28 31 25
2018 Prefer not to answer 26 33 41 743

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 8 43 28 4 9 7 978
2018 Gay or lesbian 12 42 25 6 7 7 56
2018 Bisexual 0 47 24 10 16 3 29
2018 Other 0 29 20 23 21 8 10
2018 Prefer not to answer 11 33 38 6 3 10 197
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 37 7 3 2 0 0 88 5 3160
2018 Gay or lesbian 43 43 9 3 1 0 0 86 4 146
2018 Bisexual 54 34 10 3 0 0 0 87 3 89
2018 Other 39 26 12 7 12 4 0 68 20 26
2018 Prefer not to answer 47 36 8 5 3 1 0 84 8 738

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 45 14 6 3 1 0 76 9 3148
2018 Gay or lesbian 29 43 15 9 3 1 0 73 12 145
2018 Bisexual 30 53 14 2 1 0 0 83 3 89
2018 Other 38 10 26 6 15 5 0 50 22 25
2018 Prefer not to answer 24 41 19 10 5 1 0 66 15 738

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 26 33 19 10 1 2 29 37 3159
2018 Gay or lesbian 11 27 38 18 6 0 1 24 38 146
2018 Bisexual 8 29 32 19 10 0 1 30 38 89
2018 Other 14 24 18 28 12 4 0 42 39 26
2018 Prefer not to answer 14 28 36 14 7 1 1 21 42 736

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 8 17 28 25 17 3 2 44 27 3148
2018 Gay or lesbian 8 23 25 26 15 1 2 42 32 147
2018 Bisexual 12 16 24 27 17 1 3 46 29 88
2018 Other 19 2 12 41 17 9 0 63 23 26
2018 Prefer not to answer 14 20 29 21 11 3 3 34 35 733

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 20 30 20 13 3 4 35 33 3147
2018 Gay or lesbian 7 15 39 20 13 0 5 36 24 147
2018 Bisexual 8 20 25 32 8 4 2 43 30 89
2018 Other 14 11 33 18 16 9 0 37 27 26
2018 Prefer not to answer 12 22 31 19 8 4 5 30 37 732

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 8 15 31 25 16 2 3 43 24 3141
2018 Gay or lesbian 5 15 37 30 13 0 1 42 21 147
2018 Bisexual 10 11 26 30 20 0 2 52 22 88
2018 Other 10 9 19 37 20 4 0 59 20 26
2018 Prefer not to answer 10 18 33 20 12 2 4 35 30 733

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 20 27 21 15 2 3 38 34 3142
2018 Gay or lesbian 7 26 30 23 11 0 2 35 34 146
2018 Bisexual 8 19 31 25 10 3 3 38 29 89
2018 Other 19 5 27 25 16 9 0 44 26 26
2018 Prefer not to answer 16 22 27 18 11 2 3 31 40 738

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 20 27 21 14 3 3 37 34 3139
2018 Gay or lesbian 13 23 25 25 12 0 2 38 37 143
2018 Bisexual 17 15 22 20 23 1 1 44 33 89
2018 Other 7 23 23 13 30 4 0 45 32 26
2018 Prefer not to answer 14 20 30 19 9 5 3 30 37 732

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 20 32 20 13 3 3 35 31 3157
2018 Gay or lesbian 7 22 32 24 11 1 2 37 30 146
2018 Bisexual 10 15 37 18 15 2 3 35 26 89
2018 Other 18 18 25 13 18 9 0 34 39 26
2018 Prefer not to answer 12 18 35 17 10 4 4 29 33 737

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 29 8 7 5 1 0 79 13 3146
2018 Gay or lesbian 47 33 7 7 6 0 1 80 13 145
2018 Bisexual 44 30 13 7 6 0 0 74 12 89
2018 Other 41 20 9 7 18 4 0 64 27 26
2018 Prefer not to answer 36 34 11 9 8 2 1 72 17 737

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 55 33 6 5 2 0 0 88 7 3144
2018 Gay or lesbian 52 34 6 5 3 0 0 86 8 147
2018 Bisexual 49 40 4 3 3 0 0 89 7 89
2018 Other 40 38 3 4 8 8 0 84 13 26
2018 Prefer not to answer 46 35 9 8 3 1 0 81 10 735

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 36 11 4 2 2 0 83 6 3148
2018 Gay or lesbian 41 40 11 4 3 1 1 82 7 147
2018 Bisexual 41 42 9 3 2 1 1 85 5 89
2018 Other 42 21 17 0 11 9 0 69 13 26
2018 Prefer not to answer 35 34 16 8 4 3 1 72 12 735

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 32 10 3 2 2 0 85 5 3150
2018 Gay or lesbian 47 37 11 2 2 1 0 85 4 143
2018 Bisexual 45 35 13 5 1 1 0 81 6 89
2018 Other 32 31 12 13 4 4 3 68 19 26
2018 Prefer not to answer 39 35 15 3 3 4 1 78 6 736

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 35 8 3 2 1 0 86 5 3155
2018 Gay or lesbian 49 36 8 3 3 1 0 86 7 145
2018 Bisexual 50 34 10 4 2 0 0 84 7 90
2018 Other 43 29 16 0 8 5 0 75 9 25
2018 Prefer not to answer 36 37 13 6 4 2 0 75 11 737

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 55 33 7 3 2 0 0 88 5 3149
2018 Gay or lesbian 54 31 6 6 3 1 0 86 8 145
2018 Bisexual 53 35 7 3 2 0 0 88 5 90
2018 Other 54 22 13 4 4 5 0 79 8 25
2018 Prefer not to answer 41 34 14 6 4 0 0 76 10 736

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 34 17 8 6 6 4 66 15 3152
2018 Gay or lesbian 26 28 15 10 8 11 2 62 21 147
2018 Bisexual 22 37 23 8 3 5 0 63 12 89
2018 Other 20 25 21 15 8 12 0 51 26 26
2018 Prefer not to answer 21 30 23 10 8 6 2 55 20 737

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 37 11 6 4 2 1 78 11 3159
2018 Gay or lesbian 41 36 10 6 4 3 1 79 10 144
2018 Bisexual 37 37 10 8 2 6 0 78 11 88
2018 Other 32 17 9 18 15 9 0 54 36 25
2018 Prefer not to answer 35 39 11 8 5 2 1 76 13 740

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 38 16 5 3 1 0 76 8 3149
2018 Gay or lesbian 40 32 15 7 5 2 0 73 12 145
2018 Bisexual 31 46 18 3 1 1 0 78 4 89
2018 Other 39 24 9 17 7 5 0 65 25 25
2018 Prefer not to answer 29 32 22 9 6 2 0 63 15 733

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 25 19 12 11 9 2 53 26 3149
2018 Gay or lesbian 18 26 20 9 15 10 3 50 27 145
2018 Bisexual 25 25 16 12 11 11 0 56 26 88
2018 Other 24 19 16 9 19 13 0 49 33 25
2018 Prefer not to answer 15 21 20 16 16 10 2 40 37 739

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 11 89 3167
2018 Gay or lesbian 12 88 147
2018 Bisexual 13 87 90
2018 Other 21 79 26
2018 Prefer not to answer 14 86 741

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 52 336
2018 Gay or lesbian 33 18
2018 Prefer not to answer 50 103

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 58 336
2018 Gay or lesbian 73 18
2018 Prefer not to answer 64 103

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 336
2018 Prefer not to answer 5 103

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 18
2018 Bisexual 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 336
2018 Gay or lesbian 0 18
2018 Prefer not to answer 5 103

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 336
2018 Bisexual 0 12
2018 Prefer not to answer 5 103

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 336
2018 Gay or lesbian 0 18
2018 Prefer not to answer 9 103

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 335
2018 Gay or lesbian 39 18
2018 Prefer not to answer 41 103

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 37 335
2018 Gay or lesbian 41 18
2018 Prefer not to answer 34 103

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 335
2018 Gay or lesbian 44 18
2018 Prefer not to answer 45 103

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 335
2018 Gay or lesbian 46 18
2018 Prefer not to answer 43 103

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 335
2018 Bisexual 50 12
2018 Prefer not to answer 31 103

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 52 335
2018 Gay or lesbian 49 18
2018 Prefer not to answer 49 103

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 335
2018 Gay or lesbian 54 18
2018 Prefer not to answer 32 103

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 18
2018 Bisexual 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 335
2018 Prefer not to answer 8 103

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 335
2018 Prefer not to answer 10 103

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 335
2018 Gay or lesbian 53 18
2018 Prefer not to answer 48 103

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 335
2018 Gay or lesbian 32 18
2018 Prefer not to answer 27 103

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 335
2018 Prefer not to answer 12 103

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 54 335
2018 Gay or lesbian 35 18
2018 Prefer not to answer 49 103

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 335
2018 Gay or lesbian 33 18
2018 Prefer not to answer 19 103

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 335
2018 Gay or lesbian 0 18
2018 Prefer not to answer 5 103

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 335
2018 Prefer not to answer 19 103

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 335
2018 Gay or lesbian 0 18
2018 Prefer not to answer 10 103

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 335
2018 Gay or lesbian 0 18
2018 Prefer not to answer 6 103

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 335
2018 Prefer not to answer 8 103

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 335
2018 Prefer not to answer 8 103

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 335
2018 Gay or lesbian 30 18
2018 Prefer not to answer 31 103

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 325

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 325
2018 Prefer not to answer 15 97

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 325
2018 Prefer not to answer 6 97

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 325
2018 Prefer not to answer 9 97

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 325
2018 Prefer not to answer 7 97

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 325
2018 Prefer not to answer 8 97

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 325
2018 Prefer not to answer 11 97

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 325
2018 Prefer not to answer 19 97

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 325
2018 Prefer not to answer 15 97

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 325
2018 Gay or lesbian 39 18
2018 Prefer not to answer 33 97

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 325
2018 Prefer not to answer 7 97

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 325
2018 Gay or lesbian 57 18
2018 Prefer not to answer 59 97

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 325

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 50 325
2018 Gay or lesbian 39 18
2018 Prefer not to answer 61 97

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 325
2018 Gay or lesbian 0 18

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 325
2018 Prefer not to answer 9 97

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 17 20 5 4 28 7 55 14 3155
2018 Gay or lesbian 22 15 20 6 6 27 5 54 18 146
2018 Bisexual 19 14 20 6 7 27 7 49 21 90
2018 Other 16 9 15 0 18 25 16 43 31 26
2018 Prefer not to answer 17 15 25 7 7 25 5 46 19 742

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 29 17 5 4 12 1 72 9 3154
2018 Gay or lesbian 35 34 13 4 6 8 0 76 10 147
2018 Bisexual 33 25 19 6 4 8 4 66 12 90
2018 Other 32 36 9 0 15 9 0 74 16 26
2018 Prefer not to answer 24 27 22 8 5 12 1 59 15 739

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 6 94 3163
2018 Gay or lesbian 4 96 146
2018 Prefer not to answer 9 91 738

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 190
2018 Prefer not to answer 35 67

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 76 190
2018 Prefer not to answer 84 67

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 190

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 190
2018 Prefer not to answer 0 67

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 190

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 190

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 190
2018 Prefer not to answer 11 67

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 191
2018 Prefer not to answer 28 67

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 23 191
2018 Prefer not to answer 22 67

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 191
2018 Prefer not to answer 20 67

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 191

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 191
2018 Prefer not to answer 27 67

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 191
2018 Prefer not to answer 13 67

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 191

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 191
2018 Prefer not to answer 10 67

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 191
2018 Prefer not to answer 16 67

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 67

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 16 191
2018 Prefer not to answer 13 67

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 191
2018 Prefer not to answer 0 67

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 191
2018 Prefer not to answer 27 67

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 191
2018 Prefer not to answer 31 67

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 191
2018 Prefer not to answer 10 67

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 67

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 191
2018 Prefer not to answer 15 67

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 191
2018 Prefer not to answer 10 67

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 191

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 191

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 191
2018 Prefer not to answer 7 67

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 50 191
2018 Prefer not to answer 52 67

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 184

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 16 184

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 184

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 184

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 184
2018 Prefer not to answer 0 63

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 184

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 184
2018 Prefer not to answer 20 63

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 184
2018 Prefer not to answer 9 63

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 184
2018 Prefer not to answer 29 63

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 184

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 184
2018 Prefer not to answer 62 63

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 57 184
2018 Prefer not to answer 58 63

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 184
2018 Prefer not to answer 0 63

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 184
2018 Prefer not to answer 13 63

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 17 20 3 2 30 6 61 8 3158
2018 Gay or lesbian 22 19 15 3 2 32 6 67 9 144
2018 Bisexual 20 18 19 6 3 29 5 57 14 90
2018 Other 20 13 20 3 11 21 12 49 21 26
2018 Prefer not to answer 16 15 26 5 4 29 5 48 13 741

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 28 17 3 2 12 1 75 6 3160
2018 Gay or lesbian 37 34 15 2 2 11 0 79 4 145
2018 Bisexual 39 24 16 6 3 8 4 71 11 90
2018 Other 37 32 11 0 11 9 0 76 12 26
2018 Prefer not to answer 27 29 21 5 4 13 1 65 11 741
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 23 10 4 4 1 0 83 7 3136
2018 Gay or lesbian 56 24 8 4 7 1 0 81 11 144
2018 Bisexual 57 22 13 3 5 0 0 79 8 89
2018 Other 78 12 0 0 5 5 0 95 5 25
2018 Prefer not to answer 48 25 13 5 6 2 0 76 11 729

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 39 17 8 4 3 0 70 12 3157
2018 Gay or lesbian 22 48 16 7 5 2 0 71 12 146
2018 Bisexual 31 27 21 13 4 1 1 60 18 88
2018 Other 24 22 21 20 8 5 0 49 30 25
2018 Prefer not to answer 23 39 17 11 6 3 1 64 18 741

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 36 18 10 7 2 0 64 18 3164
2018 Gay or lesbian 25 42 14 13 7 0 0 67 20 147
2018 Bisexual 31 32 21 10 5 1 0 63 15 89
2018 Other 16 39 14 8 19 5 0 58 28 25
2018 Prefer not to answer 19 32 22 13 10 3 0 53 24 739

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 23 24 16 21 0 1 39 37 3165
2018 Gay or lesbian 12 23 24 19 20 1 2 35 40 146
2018 Bisexual 14 20 29 14 22 0 0 34 37 90
2018 Other 7 20 34 11 23 4 0 28 36 26
2018 Prefer not to answer 14 20 24 17 24 0 2 35 41 743

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 27 27 16 9 0 1 47 26 3165
2018 Gay or lesbian 13 28 31 18 9 1 1 41 27 146
2018 Bisexual 28 21 33 11 7 0 0 49 18 90
2018 Other 23 23 22 13 15 4 0 47 29 26
2018 Prefer not to answer 17 25 28 18 12 1 1 42 30 742

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 28 24 13 8 0 2 55 21 3154
2018 Gay or lesbian 19 30 29 13 7 1 2 50 20 145
2018 Bisexual 34 29 20 11 7 0 0 63 17 90
2018 Other 34 10 24 5 18 4 4 47 26 26
2018 Prefer not to answer 21 24 27 15 9 1 3 47 25 735

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 23 23 15 11 1 1 49 27 3154
2018 Gay or lesbian 19 27 26 15 11 1 2 47 26 146
2018 Bisexual 32 24 19 14 11 0 0 56 25 89
2018 Other 20 27 8 25 11 5 5 51 40 25
2018 Prefer not to answer 22 21 25 16 13 2 2 44 30 738

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 23 14 5 4 0 5 76 9 3151
2018 Gay or lesbian 46 28 10 8 3 1 5 78 11 146
2018 Bisexual 62 24 13 0 1 0 0 86 1 88
2018 Other 55 16 18 7 0 5 0 74 7 25
2018 Prefer not to answer 43 25 14 6 5 1 6 74 12 737

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 26 21 11 9 0 1 58 21 3161
2018 Gay or lesbian 29 33 17 13 5 1 2 64 19 146
2018 Bisexual 35 22 22 15 7 0 0 57 21 90
2018 Other 22 30 28 10 4 5 0 55 15 25
2018 Prefer not to answer 26 26 21 12 12 1 2 53 25 741

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 34 23 8 5 1 1 64 13 3153
2018 Gay or lesbian 24 34 24 9 6 1 1 60 16 145
2018 Bisexual 32 36 20 7 4 0 0 68 12 88
2018 Other 29 21 25 6 15 4 0 52 22 26
2018 Prefer not to answer 22 32 26 10 6 2 2 56 17 735

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 31 25 12 6 1 1 56 19 3157
2018 Gay or lesbian 19 31 28 15 5 1 2 52 20 146
2018 Bisexual 24 41 22 8 5 0 0 65 13 88
2018 Other 42 8 17 18 11 4 0 52 30 26
2018 Prefer not to answer 19 28 26 14 9 2 2 48 25 736

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 31 22 10 6 1 1 62 16 3143
2018 Gay or lesbian 30 30 23 11 4 1 1 61 16 145
2018 Bisexual 35 33 20 4 9 0 0 68 12 88
2018 Other 27 20 13 30 7 4 0 49 38 26
2018 Prefer not to answer 25 27 26 12 8 1 2 53 20 733

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 30 22 11 6 0 1 60 17 3144
2018 Gay or lesbian 33 24 23 12 6 1 1 58 18 146
2018 Bisexual 34 37 17 8 3 0 0 71 12 86
2018 Other 28 26 5 16 22 5 0 56 39 25
2018 Prefer not to answer 25 29 24 11 9 1 1 55 20 732

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 53 24 13 4 4 0 3 79 7 3140
2018 Gay or lesbian 52 23 13 4 5 1 2 77 10 145
2018 Bisexual 63 21 10 5 0 0 0 84 5 88
2018 Other 41 23 11 10 10 5 0 67 22 25
2018 Prefer not to answer 46 24 16 7 4 1 3 73 11 730

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 69 14 7 2 3 1 5 88 5 3149
2018 Gay or lesbian 68 19 5 1 3 1 3 91 4 146
2018 Bisexual 72 13 8 2 1 1 2 89 3 88
2018 Other 71 3 5 10 7 5 0 77 18 25
2018 Prefer not to answer 61 17 8 4 3 1 5 83 8 730

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 73 11 6 3 4 1 4 88 7 3150
2018 Gay or lesbian 71 10 7 4 4 1 3 84 8 146
2018 Bisexual 73 10 8 4 3 1 0 84 8 88
2018 Other 59 0 11 9 12 9 0 64 23 26
2018 Prefer not to answer 64 14 7 4 4 2 5 84 8 734

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 24 9 4 2 0 2 85 6 3140
2018 Gay or lesbian 53 29 9 3 4 1 2 84 7 147
2018 Bisexual 57 26 11 3 2 0 0 84 6 89
2018 Other 37 16 26 8 8 5 0 56 17 24
2018 Prefer not to answer 55 25 10 4 2 1 4 83 6 738

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 60 20 10 5 4 0 2 81 9 3130
2018 Gay or lesbian 54 23 6 8 7 1 1 79 15 147
2018 Bisexual 56 23 8 5 8 0 0 79 13 89
2018 Other 50 21 5 0 20 5 0 74 21 24
2018 Prefer not to answer 47 22 14 6 6 1 3 72 13 735

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 57 11 5 2 1 0 24 90 3 3118
2018 Gay or lesbian 56 11 4 3 2 1 24 89 6 147
2018 Bisexual 54 11 2 2 0 0 31 94 3 88
2018 Other 46 0 10 0 5 5 34 76 8 23
2018 Prefer not to answer 52 12 6 2 1 1 27 88 4 730

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 69 16 7 1 1 0 6 91 2 3130
2018 Gay or lesbian 62 21 8 3 1 2 4 87 4 147
2018 Bisexual 68 15 6 5 2 0 3 86 8 88
2018 Other 41 8 15 19 4 5 8 57 26 23
2018 Prefer not to answer 62 16 8 2 1 1 11 88 3 730

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 14 9 6 9 0 3 75 15 3139
2018 Gay or lesbian 63 9 8 7 11 1 3 74 18 147
2018 Bisexual 51 14 10 15 10 0 0 66 24 89
2018 Other 45 14 13 10 13 5 0 62 24 22
2018 Prefer not to answer 55 16 8 6 9 1 5 75 16 738

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 27 15 5 3 0 2 77 8 3139
2018 Gay or lesbian 44 34 15 3 2 1 2 79 5 147
2018 Bisexual 38 37 16 6 3 0 1 75 9 88
2018 Other 20 37 13 12 9 5 5 63 23 24
2018 Prefer not to answer 46 27 13 7 3 0 3 76 11 737

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 33 34 13 4 0 0 48 17 3176
2018 Gay or lesbian 5 38 39 15 2 0 0 44 17 147
2018 Bisexual 10 37 39 11 3 0 0 47 15 90
2018 Other 17 23 30 23 3 4 0 41 28 26
2018 Prefer not to answer 11 25 40 15 7 1 1 37 23 743

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 17 38 23 11 0 0 35 27 3128
2018 Gay or lesbian 8 14 45 24 9 0 1 33 22 145
2018 Bisexual 6 20 42 27 4 0 0 31 27 89
2018 Other 27 17 24 16 13 5 0 30 46 25
2018 Prefer not to answer 13 19 40 19 8 0 1 28 32 723
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 25 24 14 14 1 1 20 80 3169
2018 Gay or lesbian 17 27 26 16 12 1 1 17 83 147
2018 Bisexual 25 23 28 12 10 1 1 26 74 90
2018 Other 5 31 33 16 10 5 0 5 95 25
2018 Prefer not to answer 15 26 28 14 15 1 1 16 84 741

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 2466
2018 Gay or lesbian 25 119
2018 Bisexual 27 67
2018 Other 30 23
2018 Prefer not to answer 27 602

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 37 2466
2018 Gay or lesbian 39 119
2018 Bisexual 39 67
2018 Other 29 23
2018 Prefer not to answer 34 602

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 2466
2018 Gay or lesbian 24 119
2018 Bisexual 32 67
2018 Other 30 23
2018 Prefer not to answer 23 602

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 46 2466
2018 Gay or lesbian 49 119
2018 Bisexual 49 67
2018 Other 31 23
2018 Prefer not to answer 44 602

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 2466
2018 Gay or lesbian 4 119
2018 Bisexual 7 67
2018 Other 3 23
2018 Prefer not to answer 6 602

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 2466
2018 Gay or lesbian 31 119
2018 Bisexual 17 67
2018 Other 33 23
2018 Prefer not to answer 29 602

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 2466
2018 Gay or lesbian 35 119
2018 Bisexual 46 67
2018 Other 41 23
2018 Prefer not to answer 37 602

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 4 42 21 11 6 16 2384
2018 Gay or lesbian 1 39 28 13 5 14 115
2018 Bisexual 4 50 17 13 3 14 66
2018 Other 10 58 8 4 0 21 23
2018 Prefer not to answer 4 38 20 12 6 21 575

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 29 71 2456
2018 Gay or lesbian 26 74 117
2018 Bisexual 38 62 67
2018 Other 31 69 23
2018 Prefer not to answer 29 71 596

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 19 16 10 11 1 7 60 23 3156
2018 Gay or lesbian 38 20 14 9 14 1 5 61 24 147
2018 Bisexual 36 17 24 8 7 1 6 57 16 89
2018 Other 33 13 21 9 10 4 9 54 22 26
2018 Prefer not to answer 29 19 16 12 15 2 8 53 30 740

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 22 19 19 21 1 6 36 43 2462
2018 Gay or lesbian 16 23 17 21 18 2 4 41 41 118
2018 Bisexual 12 29 19 21 16 1 2 42 38 67
2018 Other 18 11 26 23 13 0 10 32 39 23
2018 Prefer not to answer 9 19 21 20 25 3 4 30 48 602

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 4 12 16 20 42 2 4 18 66 2461
2018 Gay or lesbian 4 7 16 19 49 1 3 12 71 119
2018 Bisexual 4 15 18 16 36 3 8 21 59 67
2018 Other 5 6 17 21 40 0 10 13 68 23
2018 Prefer not to answer 3 13 15 20 42 4 2 18 66 603
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