2018 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 41 11 7 4 0 0 77 12 1559
2018 PM-01 37 38 13 7 5 0 0 76 12 381
2018 PM-02 36 40 11 7 6 0 0 77 12 107
2018 PM-03 33 42 11 8 6 0 0 75 13 448
2018 PM-04 32 48 10 7 3 0 0 80 10 281
2018 PM-05 41 41 9 6 2 0 0 82 9 251
2018 PM-06 47 33 3 13 4 0 0 80 17 76
2017 PM 35 45 10 6 4 0 0 80 10 1800
2017 PM-01 35 43 11 5 6 0 0 78 11 464
2017 PM-02 28 48 10 9 5 0 0 76 15 131
2017 PM-03 33 47 10 6 4 0 0 81 9 558
2017 PM-04 33 44 13 6 5 0 0 77 10 311
2017 PM-05 39 45 7 5 3 0 0 85 8 247
2017 PM-06 58 32 5 4 0 0 0 91 4 76
2014 PM 34 45 9 7 4 0 0 79 12 1537
2014 PM-01 30 48 9 6 7 0 0 79 12 453
2014 PM-02 32 47 12 7 3 0 0 79 9 76
2014 PM-03 35 45 9 8 3 0 0 80 11 492
2014 PM-04 34 42 10 10 4 0 0 77 13 252
2014 PM-05 36 44 10 7 3 0 0 81 10 198
2014 PM-06 47 41 6 6 0 0 0 88 6 51
2011 PM 38 39 11 8 4 0 0 78 12 990
2011 PM-01 38 44 6 6 6 0 0 81 13 16
2011 PM-02 24 34 22 14 5 0 0 59 19 58
2011 PM-03 38 41 11 7 3 0 0 79 10 409
2011 PM-04 40 39 11 8 2 0 0 79 10 237
2011 PM-05 38 42 6 6 7 0 0 81 13 201
2011 PM-06 45 27 9 10 7 0 1 73 18 67
2008 PM 38 42 9 7 4 0 0 81 11 823
2008 PM-01 13 67 7 13 0 0 0 80 13 15
2008 PM-02 26 44 14 7 9 0 0 70 16 70
2008 PM-03 38 41 10 6 6 0 0 79 12 352
2008 PM-04 43 43 6 5 2 0 0 86 8 166
2008 PM-05 43 41 8 7 1 0 0 84 8 155
2008 PM-06 47 39 4 10 0 0 0 86 10 49

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 36 15 12 9 0 0 64 21 1562
2018 PM-01 24 35 16 13 13 0 0 59 26 382
2018 PM-02 31 42 12 7 6 1 0 74 14 108
2018 PM-03 25 33 16 13 12 0 0 58 26 452
2018 PM-04 25 38 17 14 7 0 0 63 20 281
2018 PM-05 42 34 11 8 4 0 0 77 13 248
2018 PM-06 36 41 7 13 3 0 0 77 16 75
2017 PM 28 38 15 11 8 0 0 66 20 1800
2017 PM-01 23 32 20 13 12 0 0 56 24 465
2017 PM-02 30 35 14 12 9 0 0 65 21 131
2017 PM-03 24 41 13 12 8 0 0 66 21 558
2017 PM-04 26 43 13 10 8 0 0 69 17 311
2017 PM-05 37 38 12 8 4 0 0 76 12 246
2017 PM-06 52 34 7 4 3 1 0 87 7 76

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 52 34 8 3 2 0 0 87 6 1558
2018 PM-01 56 32 7 3 2 0 0 88 4 380
2018 PM-02 45 39 8 4 4 0 1 85 8 106
2018 PM-03 52 34 8 3 3 0 0 86 6 452
2018 PM-04 48 37 9 4 2 0 0 85 6 282
2018 PM-05 52 37 7 2 2 0 0 89 4 246
2018 PM-06 59 25 7 8 1 0 0 84 9 76
2017 PM 55 33 8 2 2 0 0 88 4 1794
2017 PM-01 58 30 9 2 1 0 0 88 3 464
2017 PM-02 48 40 8 2 2 0 0 88 4 131
2017 PM-03 53 34 8 3 1 0 0 88 4 555
2017 PM-04 49 38 9 3 2 0 0 86 5 309
2017 PM-05 58 30 5 4 2 0 0 89 6 245
2017 PM-06 71 24 3 3 0 0 0 95 3 77
2014 PM 64 27 5 2 1 0 0 91 3 1537
2014 PM-01 67 23 7 2 2 0 0 89 4 453
2014 PM-02 59 38 1 1 0 0 0 97 1 76
2014 PM-03 63 28 5 3 1 0 0 91 4 492
2014 PM-04 60 32 5 1 1 0 0 93 2 252
2014 PM-05 67 26 5 3 1 0 0 92 3 198
2014 PM-06 73 24 4 0 0 0 0 96 0 51
2011 PM 60 29 7 2 1 0 0 89 3 993
2011 PM-01 69 13 13 0 6 0 0 81 6 16
2011 PM-02 50 28 19 0 2 0 2 79 2 58
2011 PM-03 61 30 7 1 0 0 0 92 2 410
2011 PM-04 59 29 8 3 0 0 0 89 3 238
2011 PM-05 59 30 5 3 1 0 0 90 5 201
2011 PM-06 63 22 4 7 3 0 0 85 10 68

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 39 12 4 4 0 0 80 8 1567
2018 PM-01 45 37 11 3 4 0 0 82 7 383
2018 PM-02 40 39 12 3 6 0 0 79 9 108
2018 PM-03 37 40 14 5 4 0 0 77 9 454
2018 PM-04 37 44 11 6 2 0 0 81 8 281
2018 PM-05 45 37 12 4 2 0 0 83 6 249
2018 PM-06 49 30 9 9 3 0 0 79 12 76
2017 PM 43 38 10 5 3 0 0 81 8 1792
2017 PM-01 45 36 12 4 2 0 0 81 6 463
2017 PM-02 40 39 10 7 4 0 0 78 12 131
2017 PM-03 42 40 9 6 3 0 0 82 9 555
2017 PM-04 34 43 12 6 4 0 0 77 10 309
2017 PM-05 46 36 9 5 3 0 0 82 8 245
2017 PM-06 61 31 5 3 0 0 0 92 3 76
2014 PM 44 37 10 6 3 0 0 81 9 1537
2014 PM-01 44 38 8 7 3 0 0 82 10 453
2014 PM-02 45 29 18 8 0 0 0 74 8 76
2014 PM-03 42 39 9 6 3 0 0 82 9 492
2014 PM-04 40 40 11 6 2 0 0 80 8 252
2014 PM-05 46 36 10 5 3 0 0 82 8 198
2014 PM-06 59 31 10 0 0 0 0 90 0 51
2011 PM 42 39 10 6 2 0 0 81 9 991
2011 PM-01 56 25 13 0 6 0 0 81 6 16
2011 PM-02 26 34 22 12 5 0 0 60 17 58
2011 PM-03 44 41 9 5 2 0 0 85 7 409
2011 PM-04 39 43 10 7 1 0 0 82 8 237
2011 PM-05 44 38 9 6 2 0 0 82 9 201
2011 PM-06 53 26 4 7 9 0 0 79 16 68
2008 PM 41 42 9 5 3 0 0 83 7 834
2008 PM-01 19 75 6 0 0 0 0 94 0 16
2008 PM-02 32 42 15 8 1 1 0 75 10 72
2008 PM-03 40 41 10 4 5 0 0 80 9 358
2008 PM-04 47 41 7 3 2 0 0 88 5 168
2008 PM-05 46 43 6 5 1 0 0 88 5 155
2008 PM-06 47 39 8 6 0 0 0 86 6 49

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 32 16 7 6 0 0 71 13 1550
2018 PM-01 38 28 19 8 7 0 0 66 16 378
2018 PM-02 45 34 8 8 6 0 0 79 13 106
2018 PM-03 31 32 18 9 10 1 0 63 19 449
2018 PM-04 41 35 17 5 2 0 0 76 7 278
2018 PM-05 47 34 12 3 3 0 0 82 6 247
2018 PM-06 46 34 14 1 4 0 0 80 5 76
2017 PM 37 33 17 7 6 1 0 71 13 1798
2017 PM-01 36 32 17 7 6 1 1 69 13 465
2017 PM-02 44 27 15 6 7 1 0 72 13 130
2017 PM-03 33 32 18 10 8 1 0 65 17 558
2017 PM-04 37 37 15 5 5 1 0 75 10 309
2017 PM-05 44 35 15 4 3 0 0 79 7 247
2017 PM-06 47 29 22 3 0 0 0 75 3 76
2014 PM 34 37 16 9 5 0 0 71 13 1534
2014 PM-01 33 38 13 8 8 0 0 71 16 451
2014 PM-02 37 41 11 7 5 0 0 78 12 76
2014 PM-03 33 35 19 9 3 0 0 69 12 492
2014 PM-04 30 36 20 8 5 1 0 67 13 252
2014 PM-05 43 37 11 8 2 1 0 80 9 197
2014 PM-06 39 41 12 8 0 0 0 80 8 51
2011 PM 31 35 17 11 6 0 0 66 17 990
2011 PM-01 38 19 31 6 6 0 0 56 13 16
2011 PM-02 28 33 16 19 5 0 0 60 24 58
2011 PM-03 29 37 18 11 5 0 0 66 16 409
2011 PM-04 27 39 18 10 5 1 0 67 15 236
2011 PM-05 39 31 15 8 7 0 0 70 15 202
2011 PM-06 40 26 12 15 7 0 0 66 22 68

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 36 15 8 5 0 0 72 13 1547
2018 PM-01 35 32 17 8 7 0 0 68 15 374
2018 PM-02 39 34 14 11 3 0 0 73 14 103
2018 PM-03 28 36 16 11 9 0 0 64 20 452
2018 PM-04 39 39 14 6 1 0 0 78 8 278
2018 PM-05 44 38 10 5 2 0 0 82 8 247
2018 PM-06 39 42 14 1 4 0 0 81 5 77
2017 PM 35 37 15 8 5 0 0 72 13 1799
2017 PM-01 36 35 15 8 6 0 0 71 14 462
2017 PM-02 37 33 16 7 7 1 0 70 14 131
2017 PM-03 31 36 17 10 6 0 0 67 17 558
2017 PM-04 32 43 15 4 5 0 0 76 9 311
2017 PM-05 42 37 13 5 2 0 0 79 8 247
2017 PM-06 41 44 12 4 0 0 0 85 4 77
2014 PM 34 37 15 9 4 0 0 71 14 1535
2014 PM-01 32 39 13 10 6 0 0 71 16 452
2014 PM-02 37 40 12 9 1 0 0 77 11 75
2014 PM-03 32 36 18 10 3 0 0 69 13 492
2014 PM-04 31 36 20 8 5 0 0 67 13 252
2014 PM-05 43 37 9 8 2 1 0 81 10 198
2014 PM-06 41 39 12 8 0 0 0 80 8 51
2011 PM 30 38 15 11 6 0 0 68 18 989
2011 PM-01 38 25 25 6 6 0 0 63 13 16
2011 PM-02 24 41 16 12 7 0 0 66 19 58
2011 PM-03 28 39 16 12 5 0 0 67 17 409
2011 PM-04 26 40 17 10 7 0 0 65 17 235
2011 PM-05 38 36 10 10 6 0 0 73 17 202
2011 PM-06 38 29 9 15 9 0 0 68 24 68
2008 PM 29 42 15 9 4 0 0 71 13 834
2008 PM-01 19 50 13 6 13 0 0 69 19 16
2008 PM-02 25 42 18 8 7 0 0 67 15 72
2008 PM-03 25 43 17 9 6 0 0 68 15 358
2008 PM-04 34 44 13 6 3 0 0 78 9 167
2008 PM-05 35 40 12 12 2 0 0 75 14 155
2008 PM-06 32 42 16 8 2 0 0 74 10 50

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 26 17 10 9 3 0 63 19 1561
2018 PM-01 32 23 20 12 10 3 0 57 23 377
2018 PM-02 41 23 16 7 9 4 0 66 17 108
2018 PM-03 29 26 18 10 14 3 0 57 25 454
2018 PM-04 40 25 16 11 6 2 0 66 17 281
2018 PM-05 42 31 13 8 3 2 0 75 12 248
2018 PM-06 36 32 17 8 5 1 0 70 13 77
2017 PM 35 27 17 9 7 4 0 65 17 1800
2017 PM-01 38 23 18 10 8 4 0 63 18 465
2017 PM-02 26 29 22 10 10 3 0 56 21 131
2017 PM-03 32 29 16 11 7 5 0 64 19 559
2017 PM-04 33 30 19 8 7 3 0 65 15 309
2017 PM-05 43 29 16 8 3 2 0 73 11 247
2017 PM-06 45 29 13 9 3 1 0 75 12 76
2014 PM 36 26 15 11 7 4 0 65 19 1537
2014 PM-01 35 25 17 8 11 4 0 62 20 453
2014 PM-02 26 36 14 14 3 5 1 66 18 76
2014 PM-03 35 26 14 14 6 4 1 65 20 492
2014 PM-04 33 28 15 12 7 6 0 65 20 252
2014 PM-05 46 24 12 9 4 4 1 74 14 198
2014 PM-06 37 35 18 8 0 2 0 74 8 51
2011 PM 34 27 15 11 9 4 1 64 20 989
2011 PM-01 38 19 38 0 0 6 0 60 0 16
2011 PM-02 26 34 10 12 16 2 0 61 28 58
2011 PM-03 30 33 15 10 8 4 0 66 19 409
2011 PM-04 34 23 17 14 10 3 0 59 24 235
2011 PM-05 40 23 15 7 9 3 2 66 17 202
2011 PM-06 44 18 12 16 6 3 1 65 23 68
2008 PM 30 28 18 13 7 4 0 61 21 833
2008 PM-01 13 19 25 19 19 6 0 33 40 16
2008 PM-02 25 28 17 15 11 3 0 55 28 71
2008 PM-03 29 28 18 13 8 4 0 59 22 358
2008 PM-04 31 29 16 13 5 5 1 64 18 167
2008 PM-05 36 28 15 14 3 4 0 67 17 155
2008 PM-06 38 24 20 14 0 4 0 65 15 50
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 27 12 7 5 2 0 76 12 1554
2018 PM-01 46 30 11 6 4 2 1 79 10 378
2018 PM-02 54 27 9 3 3 2 2 84 6 106
2018 PM-03 41 28 14 8 7 2 0 71 15 450
2018 PM-04 46 24 13 9 4 3 0 72 14 277
2018 PM-05 52 23 11 8 4 2 0 77 12 250
2018 PM-06 45 38 8 5 3 0 1 84 8 77
2017 PM 46 31 10 7 5 2 0 78 11 1803
2017 PM-01 45 33 9 6 4 3 1 81 10 465
2017 PM-02 43 30 6 12 7 2 0 75 19 131
2017 PM-03 45 31 12 7 5 1 0 76 12 559
2017 PM-04 42 31 12 8 5 1 0 75 13 311
2017 PM-05 53 27 10 4 4 2 0 82 8 247
2017 PM-06 56 28 9 3 4 0 0 85 6 77
2014 PM 45 29 12 6 4 2 1 77 10 1537
2014 PM-01 40 30 15 6 5 3 1 73 11 453
2014 PM-02 51 22 16 4 4 1 1 76 8 76
2014 PM-03 45 32 11 7 3 2 1 79 10 492
2014 PM-04 41 29 12 9 4 4 2 74 13 252
2014 PM-05 62 21 11 3 3 1 0 83 6 198
2014 PM-06 41 39 12 8 0 0 0 80 8 51
2011 PM 43 31 12 7 4 2 1 77 11 994
2011 PM-01 44 44 0 6 0 6 0 93 7 16
2011 PM-02 33 40 12 10 3 0 2 74 14 58
2011 PM-03 41 35 12 6 4 2 1 78 10 410
2011 PM-04 45 28 14 7 3 3 1 75 10 238
2011 PM-05 47 27 10 10 4 1 0 75 15 202
2011 PM-06 50 22 13 7 1 4 1 77 9 68
2008 PM 37 30 13 10 6 4 1 71 16 834
2008 PM-01 38 31 19 0 13 0 0 69 13 16
2008 PM-02 45 24 8 11 6 4 1 73 18 71
2008 PM-03 32 33 15 11 6 3 0 67 18 358
2008 PM-04 42 30 10 8 4 5 1 77 13 168
2008 PM-05 41 28 12 7 5 5 2 74 13 155
2008 PM-06 42 24 10 8 6 10 0 73 16 50

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 31 12 8 6 1 0 74 14 1554
2018 PM-01 46 29 13 6 5 0 0 75 11 380
2018 PM-02 55 25 8 4 4 2 2 83 8 107
2018 PM-03 36 33 14 8 8 1 0 70 16 449
2018 PM-04 38 31 10 13 6 0 0 70 19 277
2018 PM-05 52 27 9 8 4 1 0 79 12 250
2018 PM-06 44 40 12 4 0 0 0 84 4 75
2017 PM 43 35 8 9 5 0 0 79 13 1801
2017 PM-01 44 36 8 7 4 0 1 81 11 465
2017 PM-02 43 33 7 9 8 1 0 77 17 131
2017 PM-03 42 34 8 9 5 1 0 77 15 558
2017 PM-04 39 35 8 13 5 0 0 75 17 310
2017 PM-05 46 36 8 8 2 0 0 82 10 247
2017 PM-06 51 35 4 6 4 0 0 86 10 77
2014 PM 41 34 10 9 4 1 0 76 13 1537
2014 PM-01 41 34 11 8 4 1 0 76 12 453
2014 PM-02 41 36 14 7 1 0 1 77 8 76
2014 PM-03 39 34 12 10 4 1 0 74 14 492
2014 PM-04 38 33 11 10 6 1 1 72 17 252
2014 PM-05 51 35 5 6 3 1 1 87 9 198
2014 PM-06 35 37 8 18 2 0 0 73 20 51
2011 PM 40 37 9 9 5 1 1 78 14 994
2011 PM-01 44 38 13 6 0 0 0 81 6 16
2011 PM-02 33 45 10 9 3 0 0 78 12 58
2011 PM-03 37 40 9 9 4 1 1 78 13 410
2011 PM-04 42 35 9 9 4 1 0 78 13 238
2011 PM-05 44 33 9 6 7 0 0 77 14 202
2011 PM-06 44 31 1 15 6 0 3 77 21 68
2008 PM 36 33 12 12 6 1 0 70 18 835
2008 PM-01 25 44 13 13 6 0 0 69 19 16
2008 PM-02 42 36 8 4 7 1 1 80 11 72
2008 PM-03 34 31 14 13 6 1 1 66 20 358
2008 PM-04 39 38 8 10 4 1 0 77 14 168
2008 PM-05 38 32 12 10 7 1 0 71 17 155
2008 PM-06 36 26 8 26 2 2 0 63 29 50

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 45 28 12 8 6 1 0 74 14 1559
2018 PM-01 48 29 12 5 6 1 0 77 11 382
2018 PM-02 58 25 8 5 4 1 0 84 9 106
2018 PM-03 40 28 15 8 8 0 0 68 16 451
2018 PM-04 44 27 12 10 7 1 0 71 17 277
2018 PM-05 47 28 10 8 5 1 0 76 13 250
2018 PM-06 43 35 9 10 3 0 0 78 13 77
2017 PM 50 29 10 6 5 0 0 79 11 1798
2017 PM-01 52 28 12 5 4 0 0 80 8 464
2017 PM-02 46 25 9 10 10 0 0 71 20 130
2017 PM-03 49 31 9 5 6 0 0 80 11 558
2017 PM-04 47 28 12 8 5 0 0 76 13 310
2017 PM-05 53 30 8 7 3 0 0 82 10 246
2017 PM-06 61 30 5 1 3 0 0 91 4 77
2014 PM 49 29 11 6 4 1 0 79 10 1535
2014 PM-01 47 31 10 6 4 1 0 79 11 452
2014 PM-02 47 31 17 0 4 1 0 78 4 75
2014 PM-03 49 30 10 7 3 0 0 79 10 492
2014 PM-04 45 29 13 7 5 1 0 75 12 252
2014 PM-05 59 24 10 4 4 0 0 83 8 198
2014 PM-06 53 24 12 12 0 0 0 76 12 51

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 30 15 10 9 6 0 64 20 1562
2018 PM-01 28 28 18 10 11 5 0 59 22 383
2018 PM-02 38 26 12 8 5 11 0 72 15 108
2018 PM-03 28 30 14 11 13 5 0 61 25 451
2018 PM-04 31 32 13 8 6 9 0 69 16 279
2018 PM-05 35 31 14 10 6 4 0 69 17 250
2018 PM-06 16 39 23 9 9 4 0 57 19 75
2017 PM 29 31 16 11 7 6 0 64 19 1801
2017 PM-01 26 30 21 8 8 7 0 60 18 465
2017 PM-02 34 27 10 15 7 7 0 65 24 131
2017 PM-03 27 32 16 12 9 4 0 61 22 557
2017 PM-04 31 29 17 11 4 7 0 65 16 311
2017 PM-05 32 35 12 10 2 8 0 73 13 247
2017 PM-06 27 41 14 9 8 1 0 69 17 77
2014 PM 29 34 15 8 5 9 0 70 14 1534
2014 PM-01 30 33 14 6 7 10 0 70 14 451
2014 PM-02 28 38 20 5 1 8 0 71 7 76
2014 PM-03 29 32 17 8 4 10 0 68 13 491
2014 PM-04 26 35 15 10 5 9 0 67 17 252
2014 PM-05 31 38 10 10 3 8 0 75 14 198
2014 PM-06 27 39 14 16 2 2 0 68 18 51
2011 PM 27 31 18 10 9 5 0 61 20 994
2011 PM-01 25 56 6 0 6 6 0 87 7 16
2011 PM-02 31 24 19 7 14 3 2 58 22 58
2011 PM-03 25 32 20 10 7 6 0 60 18 410
2011 PM-04 26 34 15 8 10 7 0 65 19 238
2011 PM-05 29 27 17 14 9 3 0 58 24 202
2011 PM-06 31 31 10 9 16 3 0 64 26 68

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 30 17 13 11 2 0 58 25 1560
2018 PM-01 26 27 17 13 14 2 0 54 28 379
2018 PM-02 35 28 19 6 7 5 0 66 14 108
2018 PM-03 25 28 16 13 16 2 0 55 29 451
2018 PM-04 28 29 16 14 7 5 0 60 22 279
2018 PM-05 29 36 16 13 5 1 0 66 18 251
2018 PM-06 13 41 18 21 7 0 0 54 28 76
2017 PM 27 32 18 12 9 2 0 60 22 1801
2017 PM-01 26 30 17 13 11 3 0 58 25 463
2017 PM-02 31 29 16 11 10 4 0 62 22 131
2017 PM-03 24 30 20 14 11 1 0 55 25 559
2017 PM-04 28 34 18 11 7 2 0 63 18 311
2017 PM-05 32 34 17 11 4 2 0 67 15 247
2017 PM-06 23 50 17 5 5 0 0 73 10 77
2014 PM 26 35 18 11 7 3 0 63 18 1535
2014 PM-01 29 36 17 6 8 3 0 67 15 452
2014 PM-02 20 41 18 13 5 3 0 62 19 76
2014 PM-03 24 33 21 11 7 4 0 59 19 491
2014 PM-04 25 33 17 15 6 4 0 60 22 252
2014 PM-05 30 37 14 12 5 3 0 68 17 198
2014 PM-06 22 43 24 8 4 0 0 65 12 51
2011 PM 21 32 18 14 11 3 0 55 26 994
2011 PM-01 31 31 19 13 0 6 0 67 13 16
2011 PM-02 22 26 26 7 12 7 0 52 20 58
2011 PM-03 20 33 19 16 10 3 0 54 27 410
2011 PM-04 20 34 17 14 13 3 0 55 28 238
2011 PM-05 24 31 18 15 11 2 0 56 26 202
2011 PM-06 22 37 13 12 16 0 0 59 28 68
2008 PM 21 30 21 16 10 3 0 52 26 835
2008 PM-01 13 50 25 0 13 0 0 63 13 16
2008 PM-02 22 24 28 13 10 3 1 48 23 72
2008 PM-03 18 29 21 17 13 3 0 49 30 358
2008 PM-04 21 34 20 14 7 3 0 57 22 168
2008 PM-05 28 28 21 15 6 1 1 57 22 155
2008 PM-06 22 30 18 18 8 4 0 54 27 50

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 30 20 15 12 5 0 51 28 1559
2018 PM-01 21 25 21 13 14 6 1 49 29 380
2018 PM-02 22 27 22 8 7 13 0 56 18 108
2018 PM-03 17 30 18 16 16 4 0 48 33 451
2018 PM-04 17 34 20 14 9 6 0 55 24 279
2018 PM-05 21 34 19 17 6 3 0 57 23 249
2018 PM-06 7 30 22 29 12 0 0 37 41 76
2017 PM 19 32 20 15 9 5 0 54 26 1797
2017 PM-01 20 31 20 13 10 6 0 54 24 463
2017 PM-02 25 26 16 13 10 9 0 56 26 130
2017 PM-03 17 30 21 18 12 4 0 48 30 559
2017 PM-04 18 33 24 12 9 4 0 54 22 310
2017 PM-05 19 39 15 17 6 5 0 61 24 245
2017 PM-06 13 49 19 15 2 1 0 62 18 77
2014 PM 18 32 21 15 8 7 0 53 24 1534
2014 PM-01 21 31 22 11 8 8 0 56 20 452
2014 PM-02 14 36 26 11 8 5 0 53 19 76
2014 PM-03 16 32 21 15 9 7 0 51 27 490
2014 PM-04 17 32 20 19 6 6 0 51 27 252
2014 PM-05 20 33 18 16 9 5 0 55 26 198
2014 PM-06 16 31 27 16 8 2 0 48 24 51
2011 PM 10 34 19 20 10 6 0 48 32 994
2011 PM-01 6 56 13 13 0 13 0 71 14 16
2011 PM-02 16 34 26 12 5 7 0 54 19 58
2011 PM-03 10 31 20 22 9 8 0 44 34 410
2011 PM-04 11 34 19 18 11 7 0 48 31 238
2011 PM-05 9 39 19 19 12 1 0 49 32 202
2011 PM-06 10 38 15 19 15 3 0 50 35 68
2008 PM 9 29 22 24 11 6 0 40 36 833
2008 PM-01 0 31 25 25 13 6 0 33 40 16
2008 PM-02 11 31 25 18 8 7 0 45 28 72
2008 PM-03 9 25 21 23 14 8 0 37 40 358
2008 PM-04 9 35 23 20 7 7 0 47 29 167
2008 PM-05 11 32 22 25 7 3 0 44 33 154
2008 PM-06 8 20 22 32 16 2 0 29 49 50

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 30 18 17 15 2 0 49 33 1560
2018 PM-01 22 26 17 12 20 3 0 49 33 379
2018 PM-02 26 22 18 17 12 6 0 50 30 109
2018 PM-03 17 30 16 17 19 2 0 47 36 450
2018 PM-04 13 33 21 19 11 4 0 48 30 280
2018 PM-05 16 35 19 20 10 0 0 51 30 250
2018 PM-06 5 42 20 25 8 0 0 47 33 76
2017 PM 18 32 18 16 12 3 0 52 30 1801
2017 PM-01 21 30 16 16 14 3 0 53 31 464
2017 PM-02 27 24 18 14 14 3 0 52 29 131
2017 PM-03 18 28 18 18 16 3 0 46 35 558
2017 PM-04 15 38 20 15 9 3 0 55 25 311
2017 PM-05 17 40 15 19 6 4 0 59 26 247
2017 PM-06 15 46 22 13 3 1 0 62 16 77
2014 PM 16 33 18 19 11 3 0 50 31 1534
2014 PM-01 18 32 20 16 12 4 0 51 28 451
2014 PM-02 12 42 18 9 16 3 0 55 26 76
2014 PM-03 17 29 20 21 10 4 0 47 33 491
2014 PM-04 13 37 15 23 10 3 0 52 33 252
2014 PM-05 19 37 17 13 12 2 0 57 26 198
2014 PM-06 10 33 14 33 10 0 0 43 43 51
2011 PM 15 35 16 19 11 3 0 52 32 992
2011 PM-01 19 38 31 13 0 0 0 56 13 16
2011 PM-02 21 33 21 14 10 2 0 54 25 58
2011 PM-03 15 35 17 18 11 4 0 52 30 410
2011 PM-04 16 33 14 20 14 3 0 51 35 236
2011 PM-05 14 36 13 25 11 1 0 50 37 202
2011 PM-06 13 44 13 16 12 1 0 58 28 68
2008 PM 14 35 18 21 11 2 0 50 32 835
2008 PM-01 13 44 13 25 6 0 0 56 31 16
2008 PM-02 14 39 15 22 7 3 0 54 30 72
2008 PM-03 13 32 21 20 12 2 0 45 33 358
2008 PM-04 17 39 15 17 8 2 0 58 26 168
2008 PM-05 19 33 15 21 10 2 0 53 32 155
2008 PM-06 8 36 14 30 12 0 0 44 42 50
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 35 15 15 10 0 0 59 25 1563
2018 PM-01 22 33 15 16 13 0 0 55 30 382
2018 PM-02 32 33 17 12 7 0 0 64 19 107
2018 PM-03 23 31 16 16 14 0 0 54 30 452
2018 PM-04 19 38 18 15 10 0 0 58 25 280
2018 PM-05 32 40 11 12 4 2 0 73 16 250
2018 PM-06 22 48 16 13 1 0 0 70 14 77
2017 PM 25 37 16 13 9 0 0 62 22 1800
2017 PM-01 22 33 18 14 12 0 1 55 26 465
2017 PM-02 26 40 12 12 9 0 1 67 21 131
2017 PM-03 22 37 16 15 9 0 0 59 24 557
2017 PM-04 25 38 15 13 8 0 0 64 21 310
2017 PM-05 33 40 12 9 5 0 0 74 15 247
2017 PM-06 34 40 9 12 5 0 0 74 17 77
2014 PM 23 33 17 16 11 0 0 57 27 1534
2014 PM-01 16 30 19 17 17 0 0 47 34 451
2014 PM-02 29 36 14 14 7 0 0 64 21 76
2014 PM-03 22 33 19 18 7 1 0 55 26 492
2014 PM-04 23 36 15 17 10 0 0 59 26 252
2014 PM-05 36 36 11 10 6 0 0 73 16 198
2014 PM-06 34 40 16 8 2 0 0 74 10 50
2011 PM 24 37 15 15 8 0 0 61 24 990
2011 PM-01 25 31 25 6 13 0 0 56 19 16
2011 PM-02 28 28 19 16 9 0 0 56 25 57
2011 PM-03 20 36 17 18 9 0 0 56 27 409
2011 PM-04 19 44 15 13 8 1 0 64 21 238
2011 PM-05 33 36 10 13 8 1 0 69 21 200
2011 PM-06 29 37 9 16 9 0 0 66 25 68

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 32 41 12 11 4 0 0 73 15 1569
2018 PM-01 40 37 13 7 3 0 0 77 10 384
2018 PM-02 33 32 17 13 5 0 0 66 18 108
2018 PM-03 31 43 12 10 5 0 0 74 15 452
2018 PM-04 28 42 10 14 6 0 0 70 20 282
2018 PM-05 29 41 14 12 4 1 0 71 16 251
2018 PM-06 27 51 4 16 3 0 0 78 18 77
2017 PM 34 42 11 9 4 0 0 76 13 1801
2017 PM-01 41 41 9 6 3 0 0 82 9 464
2017 PM-02 28 36 16 11 8 1 1 65 19 131
2017 PM-03 31 46 10 9 4 0 0 77 13 558
2017 PM-04 31 40 13 12 5 0 0 70 17 311
2017 PM-05 35 40 10 10 4 0 0 75 14 247
2017 PM-06 42 39 8 10 1 0 0 81 12 77

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 22 20 15 12 16 1 43 33 1566
2018 PM-01 18 20 22 13 14 13 1 44 31 384
2018 PM-02 15 17 18 16 10 18 5 42 35 105
2018 PM-03 11 19 21 17 15 16 0 36 38 452
2018 PM-04 12 24 17 17 11 17 1 45 34 281
2018 PM-05 12 26 16 14 10 19 3 49 30 251
2018 PM-06 13 44 13 21 4 4 1 60 26 77
2017 PM 11 22 18 16 13 18 1 42 36 1801
2017 PM-01 9 21 19 16 15 18 1 38 39 465
2017 PM-02 13 23 14 13 11 25 1 48 32 130
2017 PM-03 10 20 18 19 17 17 1 36 43 559
2017 PM-04 10 22 23 16 9 18 2 39 32 311
2017 PM-05 16 25 15 15 8 19 2 52 29 247
2017 PM-06 25 44 8 8 8 5 3 75 17 76
2014 PM 11 21 20 16 13 17 2 40 36 1536
2014 PM-01 11 17 21 18 17 13 2 33 42 452
2014 PM-02 8 16 14 16 9 33 4 38 40 76
2014 PM-03 9 20 22 16 13 19 1 36 36 492
2014 PM-04 10 25 16 14 11 19 4 46 32 252
2014 PM-05 14 28 21 13 7 14 4 51 24 198
2014 PM-06 18 41 12 14 10 4 2 63 25 51

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 37 13 9 6 1 0 72 15 1557
2018 PM-01 36 37 14 8 5 0 0 73 13 382
2018 PM-02 43 32 12 8 4 1 0 76 11 106
2018 PM-03 32 37 14 8 8 1 0 69 16 451
2018 PM-04 35 35 12 11 6 0 0 70 18 275
2018 PM-05 39 36 11 9 5 1 0 75 14 250
2018 PM-06 32 45 10 9 1 0 1 79 11 77
2017 PM 38 36 11 8 6 0 0 75 14 1803
2017 PM-01 38 38 11 7 5 0 0 77 12 465
2017 PM-02 33 35 17 6 9 0 0 69 15 131
2017 PM-03 38 36 10 9 6 0 0 74 15 559
2017 PM-04 36 37 12 8 6 0 0 74 15 311
2017 PM-05 41 33 11 9 4 0 1 75 14 247
2017 PM-06 46 40 6 4 4 0 0 86 8 77
2014 PM 37 36 12 10 5 1 1 73 14 1536
2014 PM-01 35 36 13 9 5 1 1 73 14 452
2014 PM-02 43 36 8 8 4 0 1 80 12 76
2014 PM-03 35 35 13 12 4 0 1 71 16 492
2014 PM-04 33 38 10 12 6 2 0 72 18 252
2014 PM-05 48 31 13 4 4 0 0 79 8 198
2014 PM-06 31 47 6 10 6 0 0 78 16 51
2011 PM 35 38 11 11 5 1 0 73 16 994
2011 PM-01 44 38 19 0 0 0 0 81 0 16
2011 PM-02 33 52 5 5 3 0 2 86 9 58
2011 PM-03 33 38 12 11 5 1 0 71 17 410
2011 PM-04 35 33 13 14 4 1 0 69 18 238
2011 PM-05 39 39 7 10 5 0 0 77 15 202
2011 PM-06 41 34 9 10 4 0 1 76 15 68
2008 PM 29 35 14 11 9 1 0 65 20 835
2008 PM-01 31 25 13 19 13 0 0 56 31 16
2008 PM-02 39 31 13 7 11 0 0 69 18 72
2008 PM-03 27 36 17 11 9 1 0 63 20 358
2008 PM-04 30 40 12 11 7 1 0 71 17 168
2008 PM-05 33 31 12 12 10 1 1 65 23 155
2008 PM-06 26 38 10 14 4 8 0 70 20 50

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 40 15 9 3 1 1 72 13 287
2018 PM-04 26 46 11 12 4 0 0 73 16 91
2018 PM-05 42 36 14 4 1 1 1 80 6 72
2018 PM-06 23 32 20 11 5 5 5 61 17 65
2017 PM 38 40 9 6 3 1 2 81 10 321
2017 PM-03 44 38 6 6 5 0 2 83 11 64
2017 PM-04 33 45 9 9 4 0 0 78 13 109
2017 PM-05 48 36 9 3 3 0 3 85 5 78
2017 PM-06 33 41 10 6 1 1 7 81 8 68
2014 PM 34 37 12 9 3 2 3 75 13 243
2014 PM-03 42 42 5 7 2 2 0 85 9 55
2014 PM-04 32 37 16 7 7 0 1 69 14 73
2014 PM-05 36 42 8 6 2 3 3 83 8 64
2014 PM-06 24 27 18 16 0 7 9 61 18 45

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 47 9 15 7 0 0 69 22 1571
2018 PM-01 32 42 9 11 5 0 0 75 17 386
2018 PM-02 20 54 9 10 6 0 0 74 17 108
2018 PM-03 19 45 10 18 8 0 0 64 26 454
2018 PM-04 16 50 8 19 7 1 0 66 26 282
2018 PM-05 24 49 8 14 5 0 0 73 19 249
2018 PM-06 16 55 6 16 6 0 1 71 22 77
2017 PM 22 40 11 18 9 0 0 62 27 1802
2017 PM-01 28 41 9 16 6 0 0 69 22 465
2017 PM-02 20 41 13 18 8 0 0 61 26 131
2017 PM-03 19 37 12 21 10 0 0 56 32 558
2017 PM-04 14 44 13 18 11 0 0 58 29 311
2017 PM-05 25 39 11 18 7 0 0 64 25 247
2017 PM-06 32 41 5 12 10 0 0 73 22 77
2014 PM 23 40 11 19 7 0 0 63 26 1535
2014 PM-01 21 45 9 17 8 0 0 66 25 452
2014 PM-02 32 41 12 12 3 1 0 73 15 76
2014 PM-03 22 36 12 22 7 0 0 59 29 492
2014 PM-04 18 38 13 23 7 0 0 57 30 252
2014 PM-05 29 37 11 16 6 0 1 66 23 197
2014 PM-06 25 51 10 10 4 0 0 76 14 51
2011 PM 25 44 12 13 5 0 1 70 18 992
2011 PM-01 25 63 0 6 6 0 0 88 13 16
2011 PM-02 29 36 14 14 7 0 0 66 21 58
2011 PM-03 24 44 11 14 6 0 0 68 21 409
2011 PM-04 24 47 11 13 4 0 0 72 17 238
2011 PM-05 27 40 12 12 5 0 2 69 18 201
2011 PM-06 26 41 22 9 1 0 0 68 10 68
2008 PM 20 46 13 14 6 0 1 67 20 835
2008 PM-01 19 50 19 6 6 0 0 69 13 16
2008 PM-02 22 35 14 19 8 0 1 58 28 72
2008 PM-03 20 47 14 12 7 0 0 67 19 358
2008 PM-04 22 49 8 17 4 0 1 71 20 168
2008 PM-05 21 44 12 12 8 1 2 67 21 155
2008 PM-06 18 42 16 20 0 4 0 63 21 50

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 40 10 7 4 0 0 79 11 1562
2018 PM-01 36 37 12 8 6 0 1 74 14 381
2018 PM-02 40 41 5 7 7 0 0 81 14 107
2018 PM-03 36 43 11 6 5 0 0 79 10 450
2018 PM-04 36 43 11 7 3 0 0 79 10 281
2018 PM-05 50 34 8 6 2 0 0 84 7 251
2018 PM-06 45 39 5 8 3 0 0 84 10 77
2017 PM 39 39 12 6 3 0 0 79 9 1795
2017 PM-01 35 36 17 6 5 0 0 71 11 465
2017 PM-02 35 45 9 6 5 0 0 80 11 128
2017 PM-03 39 40 12 6 3 0 0 80 9 556
2017 PM-04 35 43 12 8 2 0 0 78 10 311
2017 PM-05 47 39 9 4 1 0 0 86 5 245
2017 PM-06 58 32 5 3 3 0 0 90 5 77
2014 PM 38 40 11 7 4 0 0 78 11 1536
2014 PM-01 33 39 14 8 5 0 0 73 13 452
2014 PM-02 28 46 16 5 5 0 0 74 11 76
2014 PM-03 39 40 10 7 3 0 0 79 10 492
2014 PM-04 40 40 11 6 3 0 0 80 8 252
2014 PM-05 43 41 7 5 4 0 0 84 9 198
2014 PM-06 47 45 6 2 0 0 0 92 2 51
2011 PM 42 39 9 6 4 0 0 81 9 992
2011 PM-01 44 38 13 0 6 0 0 81 6 16
2011 PM-02 21 45 12 17 5 0 0 66 22 58
2011 PM-03 42 38 11 5 3 0 0 80 8 409
2011 PM-04 42 42 8 5 3 0 0 84 8 238
2011 PM-05 45 37 8 5 4 0 0 82 10 201
2011 PM-06 46 38 6 7 3 0 0 84 10 68
2008 PM 40 38 11 7 3 0 0 79 11 834
2008 PM-01 13 53 20 7 0 7 0 71 7 15
2008 PM-02 26 39 18 10 7 0 0 65 17 72
2008 PM-03 37 39 11 7 4 0 0 77 12 358
2008 PM-04 47 38 7 7 2 0 0 85 9 168
2008 PM-05 49 35 8 6 2 1 0 84 8 155
2008 PM-06 44 38 12 6 0 0 0 82 6 50

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 41 8 6 4 0 0 82 10 1555
2018 PM-01 38 38 12 7 5 0 0 77 12 380
2018 PM-02 40 40 5 10 6 0 0 80 16 108
2018 PM-03 38 43 7 6 5 0 0 82 11 450
2018 PM-04 39 48 8 3 2 0 0 87 5 276
2018 PM-05 50 37 6 5 2 0 0 87 6 249
2018 PM-06 52 36 6 4 1 0 0 88 5 77
2017 PM 44 37 9 6 3 0 0 82 10 1793
2017 PM-01 40 34 12 6 7 0 0 74 14 465
2017 PM-02 43 36 10 7 4 0 0 79 11 128
2017 PM-03 45 38 8 8 2 0 0 82 10 555
2017 PM-04 41 43 9 5 2 0 0 84 7 311
2017 PM-05 48 41 6 4 1 0 0 89 5 245
2017 PM-06 62 34 3 0 1 0 0 96 1 76
2014 PM 42 39 8 6 4 0 0 82 10 1536
2014 PM-01 38 38 10 7 7 0 0 77 14 452
2014 PM-02 29 53 11 5 3 0 0 82 8 76
2014 PM-03 44 38 9 5 3 0 0 82 9 492
2014 PM-04 44 38 7 8 2 1 0 83 10 252
2014 PM-05 49 39 6 6 1 0 0 88 7 198
2014 PM-06 55 39 6 0 0 0 0 94 0 51
2011 PM 42 43 8 5 2 0 0 85 7 992
2011 PM-01 31 56 6 0 6 0 0 88 6 16
2011 PM-02 21 48 17 10 3 0 0 69 14 58
2011 PM-03 41 44 10 4 2 0 0 85 6 409
2011 PM-04 44 43 4 5 3 0 0 88 8 238
2011 PM-05 44 41 7 5 2 0 0 86 7 201
2011 PM-06 50 35 4 7 3 0 0 85 10 68
2008 PM 42 42 8 6 2 0 0 84 8 835
2008 PM-01 31 31 19 13 6 0 0 63 19 16
2008 PM-02 31 43 13 11 3 0 0 74 14 72
2008 PM-03 41 39 9 6 4 0 0 81 10 358
2008 PM-04 45 46 4 4 1 0 0 92 4 168
2008 PM-05 45 44 5 5 1 0 0 89 6 155
2008 PM-06 44 44 6 4 2 0 0 88 6 50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 31 19 15 12 2 0 54 27 1561
2018 PM-01 22 24 21 14 17 3 0 47 32 379
2018 PM-02 24 29 21 15 10 1 0 53 25 108
2018 PM-03 19 28 17 18 17 1 0 48 35 454
2018 PM-04 23 35 20 15 5 3 0 59 20 279
2018 PM-05 25 41 15 13 6 0 0 66 18 248
2018 PM-06 16 49 14 10 9 1 0 66 20 77
2017 PM 22 33 18 14 10 3 0 56 25 1801
2017 PM-01 21 27 22 13 12 4 1 50 27 465
2017 PM-02 27 29 20 9 11 2 1 58 21 130
2017 PM-03 23 29 18 15 13 3 0 53 28 558
2017 PM-04 16 39 19 16 8 1 0 56 25 311
2017 PM-05 23 44 11 14 5 2 0 69 19 247
2017 PM-06 27 46 13 13 1 0 0 73 14 77
2014 PM 18 31 18 17 12 4 0 51 30 1534
2014 PM-01 16 26 19 21 13 5 1 44 36 453
2014 PM-02 24 29 16 13 12 4 3 56 27 76
2014 PM-03 18 30 18 18 12 4 0 49 32 490
2014 PM-04 17 30 21 15 15 3 0 48 31 252
2014 PM-05 23 44 13 11 7 2 1 68 18 197
2014 PM-06 27 43 16 8 4 2 0 72 12 51
2011 PM 19 37 19 15 9 1 0 56 25 992
2011 PM-01 19 56 6 13 6 0 0 75 19 16
2011 PM-02 21 34 22 14 9 0 0 55 22 58
2011 PM-03 18 34 19 17 10 2 0 54 27 409
2011 PM-04 14 38 24 13 10 1 0 53 23 238
2011 PM-05 24 40 14 11 8 1 0 65 20 201
2011 PM-06 21 32 19 18 10 0 0 53 28 68
2008 PM 15 37 21 17 9 1 0 53 26 833
2008 PM-01 13 31 19 25 6 6 0 47 33 16
2008 PM-02 14 28 21 21 13 3 0 43 35 71
2008 PM-03 14 34 23 17 10 1 0 49 28 357
2008 PM-04 14 43 20 14 8 0 1 57 22 168
2008 PM-05 21 40 16 14 7 2 1 62 21 155
2008 PM-06 14 40 18 20 6 2 0 55 27 50

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 29 16 15 16 3 1 52 32 1561
2018 PM-01 20 26 17 12 22 3 1 47 36 380
2018 PM-02 17 28 21 17 13 3 2 47 31 109
2018 PM-03 18 24 15 19 19 3 1 44 40 454
2018 PM-04 24 28 18 15 12 2 0 53 28 279
2018 PM-05 31 37 12 12 6 2 0 69 18 249
2018 PM-06 24 45 8 9 9 3 1 72 20 74
2017 PM 22 28 16 16 15 2 1 51 32 1794
2017 PM-01 20 22 19 17 19 2 1 43 37 463
2017 PM-02 19 32 15 17 15 2 0 52 33 129
2017 PM-03 20 27 18 15 17 3 1 48 33 558
2017 PM-04 18 35 13 17 13 2 2 56 31 309
2017 PM-05 29 33 12 15 7 3 2 65 23 245
2017 PM-06 37 27 13 13 9 0 1 65 22 77
2014 PM 18 25 16 18 19 3 1 45 39 1535
2014 PM-01 16 20 16 20 23 4 1 38 45 453
2014 PM-02 16 20 16 26 20 1 1 36 47 76
2014 PM-03 17 27 16 16 18 4 1 46 37 490
2014 PM-04 15 27 15 21 19 2 0 43 41 252
2014 PM-05 27 30 15 10 13 1 4 60 24 198
2014 PM-06 24 37 16 12 12 0 0 61 24 51
2011 PM 16 31 16 20 14 1 2 49 35 992
2011 PM-01 19 31 13 19 19 0 0 50 38 16
2011 PM-02 21 21 17 26 16 0 0 41 41 58
2011 PM-03 13 33 16 20 15 1 1 48 36 409
2011 PM-04 14 29 19 23 11 2 2 44 36 238
2011 PM-05 21 35 11 14 15 1 1 58 31 201
2011 PM-06 22 28 18 13 15 1 3 52 29 68
2008 PM 15 36 15 17 14 1 2 53 32 832
2008 PM-01 13 13 19 25 25 6 0 27 53 16
2008 PM-02 17 37 18 13 11 4 0 56 25 71
2008 PM-03 14 37 15 17 15 1 1 52 33 358
2008 PM-04 14 40 14 17 13 0 2 56 30 166
2008 PM-05 21 34 11 15 15 2 3 57 32 155
2008 PM-06 14 44 14 18 8 2 0 59 27 50

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 36 13 12 8 0 0 67 20 1562
2018 PM-01 26 33 16 14 10 0 0 59 25 381
2018 PM-02 31 38 15 6 6 3 0 71 13 108
2018 PM-03 25 35 15 14 11 0 0 60 25 453
2018 PM-04 29 39 11 14 7 0 0 68 21 281
2018 PM-05 43 41 5 8 3 0 0 84 11 248
2018 PM-06 47 36 9 3 5 0 0 83 8 75
2017 PM 32 36 14 11 7 0 0 68 18 1792
2017 PM-01 25 34 19 13 8 0 0 59 21 463
2017 PM-02 28 41 16 7 8 0 0 69 15 131
2017 PM-03 28 38 13 13 9 0 0 66 21 555
2017 PM-04 33 36 14 11 6 0 0 69 17 309
2017 PM-05 44 36 9 9 3 0 0 80 12 244
2017 PM-06 56 33 4 6 0 0 0 90 6 77
2014 PM 26 41 13 13 7 0 0 66 21 1537
2014 PM-01 21 39 17 13 10 0 0 59 24 453
2014 PM-02 30 45 14 7 4 0 0 75 11 76
2014 PM-03 24 40 13 15 7 0 0 64 22 492
2014 PM-04 26 44 10 13 8 0 0 70 21 252
2014 PM-05 35 40 9 13 3 0 0 75 16 198
2014 PM-06 39 49 6 4 2 0 0 88 6 51
2011 PM 28 42 11 12 5 1 0 71 18 993
2011 PM-01 31 38 0 25 0 6 0 73 27 16
2011 PM-02 26 47 10 7 9 2 0 74 16 58
2011 PM-03 24 46 12 13 4 0 0 70 17 410
2011 PM-04 27 40 11 14 7 0 0 68 21 238
2011 PM-05 34 39 12 9 4 0 0 74 14 201
2011 PM-06 43 35 3 9 10 0 0 78 19 68

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 33 15 10 7 0 0 68 17 1565
2018 PM-01 28 31 18 13 9 0 0 59 22 380
2018 PM-02 42 31 12 7 6 0 1 74 14 108
2018 PM-03 31 30 18 12 9 0 0 61 21 455
2018 PM-04 32 40 12 10 6 0 0 73 15 281
2018 PM-05 47 35 10 6 2 0 0 82 8 249
2018 PM-06 43 41 7 7 3 0 0 84 9 76
2017 PM 35 35 16 9 6 0 0 70 15 1793
2017 PM-01 28 34 20 10 8 0 0 62 18 463
2017 PM-02 39 34 12 9 5 0 0 73 15 130
2017 PM-03 31 37 15 9 8 0 0 68 17 557
2017 PM-04 33 38 15 9 4 0 0 72 13 308
2017 PM-05 49 28 13 6 3 0 0 78 9 245
2017 PM-06 58 27 9 4 3 0 0 85 6 77
2014 PM 31 35 16 12 7 0 0 66 18 1537
2014 PM-01 27 32 19 14 8 0 0 59 21 453
2014 PM-02 34 39 13 9 4 0 0 74 13 76
2014 PM-03 29 35 16 13 6 0 0 64 19 492
2014 PM-04 30 37 15 10 8 0 0 68 17 252
2014 PM-05 42 36 10 7 5 0 0 78 12 198
2014 PM-06 39 43 12 6 0 0 0 82 6 51

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 36 16 11 7 1 0 67 18 1561
2018 PM-01 30 35 18 10 7 1 0 65 17 382
2018 PM-02 34 33 18 7 5 2 1 70 12 108
2018 PM-03 26 35 17 12 10 0 0 61 22 451
2018 PM-04 26 41 15 11 6 1 0 68 18 280
2018 PM-05 40 33 13 10 3 1 0 73 14 248
2018 PM-06 36 39 11 12 3 0 0 75 14 76
2017 PM 32 38 14 10 5 0 0 70 15 1793
2017 PM-01 30 39 16 9 6 0 0 70 15 462
2017 PM-02 34 37 15 8 6 0 1 71 14 131
2017 PM-03 28 38 15 13 6 0 0 66 19 556
2017 PM-04 31 42 13 9 5 0 0 73 14 309
2017 PM-05 39 35 15 8 2 0 0 75 10 245
2017 PM-06 51 31 6 8 4 0 0 82 12 77
2014 PM 30 38 15 12 6 0 0 68 17 1537
2014 PM-01 28 38 15 12 8 0 0 66 20 453
2014 PM-02 33 49 11 1 7 0 0 82 8 76
2014 PM-03 28 37 17 13 5 1 0 65 18 492
2014 PM-04 27 40 13 13 6 1 0 67 19 252
2014 PM-05 40 36 12 8 3 0 1 77 11 198
2014 PM-06 41 35 12 8 2 0 2 78 10 51
2011 PM 33 43 11 9 3 1 1 77 12 991
2011 PM-01 31 50 0 6 6 6 0 87 13 16
2011 PM-02 38 40 14 5 3 0 0 78 9 58
2011 PM-03 30 43 12 12 3 1 0 73 15 408
2011 PM-04 29 50 12 5 1 1 2 81 7 238
2011 PM-05 38 38 10 10 3 0 0 77 14 201
2011 PM-06 43 35 7 6 7 1 0 79 13 68

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 22 34 22 11 7 4 0 58 19 1560
2018 PM-01 19 27 25 11 12 5 0 49 24 377
2018 PM-02 17 37 23 7 7 7 1 59 16 108
2018 PM-03 19 30 22 14 9 4 0 52 25 453
2018 PM-04 23 36 23 10 4 4 0 61 15 279
2018 PM-05 29 44 18 6 2 1 0 74 8 250
2018 PM-06 19 56 12 6 4 3 0 77 11 77
2017 PM 20 38 21 10 7 4 0 60 18 1803
2017 PM-01 18 31 24 11 9 6 1 53 22 465
2017 PM-02 16 36 18 15 7 8 0 56 24 131
2017 PM-03 18 38 23 9 8 4 0 58 18 559
2017 PM-04 20 42 19 11 4 4 0 64 16 311
2017 PM-05 28 41 17 9 3 1 0 70 12 247
2017 PM-06 29 47 13 5 3 1 1 79 8 77

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 34 11 9 6 0 0 73 15 1566
2018 PM-01 35 32 15 9 8 1 1 68 17 384
2018 PM-02 49 30 8 6 6 0 2 81 12 106
2018 PM-03 32 35 14 11 8 0 0 67 19 452
2018 PM-04 40 38 8 11 3 0 0 78 14 281
2018 PM-05 50 35 7 5 2 0 0 86 7 251
2018 PM-06 35 35 8 13 9 0 0 70 22 77
2017 PM 40 33 12 8 6 0 0 74 15 1795
2017 PM-01 37 32 15 7 8 0 0 69 15 465
2017 PM-02 35 32 16 9 7 0 1 68 16 128
2017 PM-03 39 34 10 9 7 1 0 74 16 556
2017 PM-04 44 32 10 10 4 0 0 76 14 311
2017 PM-05 46 35 7 7 5 0 0 81 11 245
2017 PM-06 38 40 8 5 8 0 1 79 13 77
2014 PM 38 33 13 9 6 1 1 71 15 1535
2014 PM-01 34 32 14 10 8 1 1 68 18 452
2014 PM-02 30 47 13 5 4 0 0 78 9 76
2014 PM-03 40 32 14 8 4 1 1 73 12 492
2014 PM-04 37 31 14 10 7 0 2 69 17 252
2014 PM-05 44 33 11 6 6 0 1 78 11 197
2014 PM-06 41 31 12 12 4 0 0 73 16 51
2011 PM 37 38 12 8 3 1 1 76 12 990
2011 PM-01 31 38 13 6 6 0 6 73 13 16
2011 PM-02 29 41 16 10 3 0 0 71 14 58
2011 PM-03 34 39 14 9 3 1 0 74 12 409
2011 PM-04 37 42 9 8 1 1 1 81 10 237
2011 PM-05 45 29 13 8 6 0 1 73 14 200
2011 PM-06 41 41 6 7 4 0 0 82 12 68

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 33 17 7 4 0 0 71 11 1575
2018 PM-01 52 31 12 4 1 0 0 84 4 384
2018 PM-02 46 39 5 5 6 1 0 85 10 109
2018 PM-03 37 32 20 7 3 0 1 70 10 456
2018 PM-04 29 36 21 9 4 0 1 67 12 282
2018 PM-05 26 37 20 10 6 0 0 64 16 251
2018 PM-06 18 25 22 17 18 0 0 43 35 77
2017 PM 37 38 16 6 3 0 1 75 8 1799
2017 PM-01 48 31 15 3 1 0 1 80 4 464
2017 PM-02 47 38 12 1 1 1 0 86 1 131
2017 PM-03 34 42 15 6 2 0 1 77 8 557
2017 PM-04 30 41 18 7 3 0 2 72 10 310
2017 PM-05 31 39 16 9 5 0 0 70 14 247
2017 PM-06 19 28 23 17 13 0 0 47 30 77
2014 PM 30 35 21 8 5 1 0 66 13 1536
2014 PM-01 36 32 22 6 3 0 1 69 9 453
2014 PM-02 41 43 11 4 1 0 0 84 5 76
2014 PM-03 30 38 18 8 4 1 1 70 12 492
2014 PM-04 27 35 23 8 6 1 0 62 15 252
2014 PM-05 20 33 25 13 8 0 1 54 21 197
2014 PM-06 18 22 25 22 14 0 0 39 35 51
2011 PM 26 36 23 9 5 0 1 63 14 994
2011 PM-01 38 31 6 13 6 0 6 73 20 16
2011 PM-02 45 38 10 3 3 0 0 83 7 58
2011 PM-03 27 35 23 7 6 0 1 63 14 410
2011 PM-04 23 41 21 11 3 0 1 65 14 238
2011 PM-05 26 33 28 9 3 0 0 59 13 202
2011 PM-06 15 29 26 19 10 0 0 44 29 68
2008 PM 24 29 25 14 8 0 1 53 22 834
2008 PM-01 25 31 6 31 6 0 0 56 38 16
2008 PM-02 42 31 11 10 6 0 1 73 15 72
2008 PM-03 19 31 25 14 10 0 1 50 25 358
2008 PM-04 32 24 26 13 5 0 1 57 17 168
2008 PM-05 19 34 28 14 5 0 0 52 19 155
2008 PM-06 16 14 44 12 14 0 0 30 26 50

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 29 33 38 1573
2018 PM-01 23 38 39 383
2018 PM-02 30 27 43 109
2018 PM-03 31 32 37 455
2018 PM-04 30 30 40 282
2018 PM-05 29 33 37 251
2018 PM-06 42 22 36 77
2017 PM 29 36 35 1800
2017 PM-01 19 43 38 464
2017 PM-02 30 25 45 131
2017 PM-03 29 39 32 559
2017 PM-04 36 28 36 310
2017 PM-05 36 32 32 246
2017 PM-06 38 36 26 77
2014 PM 26 38 36 1537
2014 PM-01 17 51 32 453
2014 PM-02 29 28 43 76
2014 PM-03 25 37 38 492
2014 PM-04 30 31 39 252
2014 PM-05 33 31 36 198
2014 PM-06 51 18 31 51
2011 PM 34 33 33 994
2011 PM-01 31 31 38 16
2011 PM-02 36 26 38 58
2011 PM-03 25 41 34 410
2011 PM-04 39 27 33 238
2011 PM-05 40 27 33 202
2011 PM-06 46 26 28 68

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM 10 45 30 5 2 7 455
2018 PM-01 13 31 32 8 6 11 88
2018 PM-02 6 36 39 6 9 3 33
2018 PM-03 13 39 33 7 1 8 142
2018 PM-04 7 56 31 1 1 4 84
2018 PM-05 10 59 19 1 1 10 73
2018 PM-06 3 56 25 9 0 6 32
2017 PM 10 47 26 6 2 9 517
2017 PM-01 11 39 28 4 3 13 88
2017 PM-02 2 37 25 10 12 15 39
2017 PM-03 11 39 32 7 3 9 160
2017 PM-04 9 55 25 5 1 5 111
2017 PM-05 11 64 17 2 0 6 87
2017 PM-06 3 60 23 3 0 10 30
2014 PM 14 39 27 9 9999 11 394
2014 PM-01 16 34 30 11 9999 9 76
2014 PM-02 0 59 23 9 9999 9 22
2014 PM-03 13 40 27 10 9999 9 124
2014 PM-04 17 34 22 12 9999 14 76
2014 PM-05 20 35 31 5 9999 9 65
2014 PM-06 0 62 23 0 9999 15 26
2011 PM 19 36 32 7 9999 6 335
2011 PM-02 5 43 29 19 9999 5 21
2011 PM-03 20 32 31 9 9999 8 103
2011 PM-04 13 33 36 7 9999 11 94
2011 PM-05 25 41 28 4 9999 2 81
2011 PM-06 29 35 32 3 9999 0 31
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 38 7 4 2 0 0 87 7 1570
2018 PM-01 52 36 8 3 1 0 0 88 4 385
2018 PM-02 47 37 6 6 4 0 0 84 9 108
2018 PM-03 45 40 6 5 4 0 0 84 9 455
2018 PM-04 48 41 7 4 1 0 0 88 5 281
2018 PM-05 50 37 6 4 2 0 0 88 6 249
2018 PM-06 58 37 3 1 1 0 0 95 3 76
2017 PM 46 39 7 5 3 0 0 85 8 1798
2017 PM-01 48 38 8 4 2 0 0 86 6 463
2017 PM-02 40 43 7 4 4 1 0 84 9 131
2017 PM-03 43 42 6 6 3 0 0 85 9 557
2017 PM-04 44 41 7 5 3 0 0 85 7 311
2017 PM-05 50 33 10 5 2 0 0 83 7 246
2017 PM-06 63 31 3 1 3 0 0 94 4 77
2014 PM 45 39 9 4 2 1 0 85 7 1535
2014 PM-01 45 39 8 4 3 1 0 85 7 453
2014 PM-02 43 34 13 8 1 0 0 78 9 76
2014 PM-03 42 42 9 5 2 1 0 84 7 491
2014 PM-04 43 40 10 5 2 0 0 82 7 251
2014 PM-05 51 37 8 2 2 0 0 88 4 198
2014 PM-06 59 35 6 0 0 0 0 94 0 51
2011 PM 42 42 8 5 3 0 0 84 8 990
2011 PM-01 56 38 0 0 0 6 0 100 0 16
2011 PM-02 39 37 12 7 5 0 0 75 12 57
2011 PM-03 40 45 8 5 2 0 0 85 8 409
2011 PM-04 40 44 9 4 3 0 0 84 7 238
2011 PM-05 47 38 7 5 4 0 0 85 9 200
2011 PM-06 44 40 6 10 0 0 0 84 10 68
2008 PM 48 37 7 5 3 0 0 85 8 833
2008 PM-01 31 56 13 0 0 0 0 88 0 16
2008 PM-02 32 41 14 8 4 0 0 73 13 71
2008 PM-03 47 38 8 4 3 0 0 85 7 358
2008 PM-04 54 30 6 5 4 1 0 86 8 168
2008 PM-05 55 33 6 5 1 0 0 88 6 155
2008 PM-06 49 43 0 4 4 0 0 92 8 49

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 45 16 9 5 1 0 70 14 1558
2018 PM-01 27 39 18 10 5 2 0 67 15 380
2018 PM-02 23 50 16 2 8 1 0 74 10 107
2018 PM-03 23 41 18 11 6 1 0 64 18 452
2018 PM-04 24 51 14 9 2 0 0 76 10 279
2018 PM-05 28 52 11 6 3 0 0 80 9 249
2018 PM-06 12 56 12 15 4 1 0 69 19 75
2017 PM 29 41 16 9 4 1 0 71 13 1798
2017 PM-01 31 36 16 11 5 1 0 68 16 463
2017 PM-02 36 34 15 11 5 0 0 70 16 129
2017 PM-03 26 40 17 9 5 1 0 68 15 559
2017 PM-04 28 47 16 6 3 0 0 75 9 310
2017 PM-05 29 46 13 8 4 0 0 75 12 247
2017 PM-06 31 51 12 6 0 0 0 82 6 77
2014 PM 27 43 16 8 4 1 0 72 12 1536
2014 PM-01 29 41 19 6 4 1 0 71 11 452
2014 PM-02 25 43 20 8 3 1 0 69 11 76
2014 PM-03 24 44 17 10 3 2 0 70 13 492
2014 PM-04 26 45 14 8 6 1 0 72 14 252
2014 PM-05 31 44 13 8 3 1 0 76 11 198
2014 PM-06 33 53 8 6 0 0 0 86 6 51
2011 PM 28 45 14 9 2 1 0 74 11 990
2011 PM-01 47 47 0 0 7 0 0 93 7 15
2011 PM-02 31 36 21 10 0 2 0 68 11 58
2011 PM-03 25 45 19 8 2 0 0 71 11 409
2011 PM-04 27 47 12 10 3 1 0 75 13 237
2011 PM-05 34 45 9 8 2 0 0 80 11 201
2011 PM-06 24 50 10 12 3 1 0 75 15 68

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 30 32 14 7 1 1 22 46 1559
2018 PM-01 13 29 29 16 9 1 2 26 43 379
2018 PM-02 8 28 26 20 14 3 0 35 38 106
2018 PM-03 19 28 32 14 6 0 0 20 47 453
2018 PM-04 13 33 34 13 5 0 1 18 47 279
2018 PM-05 13 32 36 14 4 0 1 19 46 250
2018 PM-06 16 37 33 8 7 0 0 14 53 76
2017 PM 14 27 33 15 8 1 3 23 43 1794
2017 PM-01 11 23 34 15 12 0 4 29 36 462
2017 PM-02 14 24 32 19 7 1 3 27 39 129
2017 PM-03 16 31 31 12 6 1 2 20 48 556
2017 PM-04 15 28 31 16 6 0 3 23 44 311
2017 PM-05 12 27 40 14 5 0 2 20 40 246
2017 PM-06 14 33 35 13 4 0 1 17 48 77
2014 PM 15 29 35 13 6 1 1 19 45 1535
2014 PM-01 12 26 36 16 7 1 2 24 39 453
2014 PM-02 12 18 38 14 13 0 4 29 32 76
2014 PM-03 19 30 33 11 5 2 1 16 50 491
2014 PM-04 16 29 35 12 6 2 1 18 46 252
2014 PM-05 13 31 38 11 5 0 2 16 45 198
2014 PM-06 6 45 39 6 4 0 0 10 51 51
2011 PM 15 30 35 13 5 0 1 18 46 992
2011 PM-01 31 25 25 13 6 0 0 19 56 16
2011 PM-02 16 21 33 22 5 0 3 29 38 58
2011 PM-03 13 28 36 15 7 0 1 22 41 410
2011 PM-04 17 34 33 14 2 0 1 15 51 237
2011 PM-05 16 30 37 9 4 0 2 14 48 201
2011 PM-06 15 37 35 4 6 1 1 11 53 68
2008 PM 12 31 38 13 4 0 1 18 43 834
2008 PM-01 6 25 44 25 0 0 0 25 31 16
2008 PM-02 6 29 29 24 10 0 3 34 36 72
2008 PM-03 13 28 41 13 4 1 0 18 41 358
2008 PM-04 10 27 40 13 7 0 2 20 38 168
2008 PM-05 12 37 38 10 3 0 1 12 49 154
2008 PM-06 20 48 22 8 0 2 0 8 69 50

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 22 30 19 12 2 1 32 36 1551
2018 PM-01 12 19 28 20 14 5 3 37 33 377
2018 PM-02 16 17 21 19 21 4 2 42 35 105
2018 PM-03 18 25 27 17 10 2 1 28 44 451
2018 PM-04 10 22 34 21 10 2 0 32 33 279
2018 PM-05 9 22 38 21 9 1 1 30 32 248
2018 PM-06 16 21 36 15 11 1 0 26 38 75
2017 PM 12 20 28 21 13 2 4 36 34 1785
2017 PM-01 12 14 26 23 16 4 6 43 28 458
2017 PM-02 11 19 23 17 22 4 4 42 32 131
2017 PM-03 13 22 29 19 11 2 4 32 37 553
2017 PM-04 12 22 30 19 12 1 3 33 35 309
2017 PM-05 9 24 30 21 13 1 3 36 33 244
2017 PM-06 8 24 31 28 6 1 1 36 33 77
2014 PM 14 21 31 18 11 3 3 31 37 1533
2014 PM-01 12 16 30 20 14 3 5 36 30 450
2014 PM-02 11 24 22 22 17 1 3 41 36 76
2014 PM-03 16 24 30 15 9 3 2 26 42 491
2014 PM-04 14 25 31 16 9 2 2 26 41 252
2014 PM-05 13 21 33 20 10 2 2 31 35 198
2014 PM-06 6 16 47 24 8 0 0 31 22 51
2011 PM 11 21 32 21 11 1 3 33 33 991
2011 PM-01 31 6 25 13 25 0 0 38 38 16
2011 PM-02 7 19 29 21 12 2 10 37 29 58
2011 PM-03 9 22 31 22 12 1 2 35 32 409
2011 PM-04 14 24 30 22 10 0 1 32 38 237
2011 PM-05 12 19 35 20 9 1 3 31 32 201
2011 PM-06 10 18 43 16 10 0 3 27 29 68
2008 PM 12 23 33 20 7 2 2 29 36 830
2008 PM-01 19 25 19 19 0 6 13 23 54 16
2008 PM-02 8 17 30 24 13 3 6 40 28 71
2008 PM-03 14 21 33 21 7 3 1 29 36 356
2008 PM-04 6 28 33 22 7 2 2 30 35 168
2008 PM-05 10 23 38 18 8 1 1 26 34 154
2008 PM-06 20 30 32 12 4 2 0 16 51 50

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 23 30 20 10 3 3 32 36 1557
2018 PM-01 4 14 31 23 15 8 5 44 21 381
2018 PM-02 15 25 20 16 14 5 5 33 45 106
2018 PM-03 14 21 29 22 10 2 2 34 36 451
2018 PM-04 13 26 31 18 6 1 4 26 42 279
2018 PM-05 12 30 36 18 4 0 0 22 42 250
2018 PM-06 15 39 28 11 8 0 0 19 53 75
2017 PM 12 20 29 18 12 2 7 32 36 1791
2017 PM-01 5 12 26 23 19 4 10 49 20 458
2017 PM-02 12 21 29 15 10 1 11 29 38 131
2017 PM-03 17 19 28 18 10 2 6 30 39 556
2017 PM-04 13 26 30 15 9 1 5 26 42 310
2017 PM-05 13 26 36 15 7 1 2 22 40 246
2017 PM-06 14 35 30 14 5 1 1 20 50 77
2014 PM 13 20 31 19 10 3 5 31 36 1531
2014 PM-01 6 12 29 25 15 5 8 46 20 449
2014 PM-02 16 18 36 13 7 3 8 22 38 76
2014 PM-03 13 23 28 21 9 3 3 32 38 491
2014 PM-04 13 25 33 17 9 2 2 27 39 252
2014 PM-05 25 25 35 7 6 1 3 13 51 197
2014 PM-06 20 31 43 6 0 0 0 6 51 51
2011 PM 20 23 27 17 7 1 5 25 46 991
2011 PM-01 31 13 19 13 0 6 19 17 58 16
2011 PM-02 12 26 21 18 7 4 12 29 46 57
2011 PM-03 20 18 27 21 9 2 3 32 40 409
2011 PM-04 17 25 27 15 7 1 7 24 46 237
2011 PM-05 22 30 29 10 5 0 3 16 54 202
2011 PM-06 22 26 31 10 6 0 4 17 51 68
2008 PM 16 25 30 17 7 2 4 25 43 832
2008 PM-01 6 25 25 13 13 0 19 31 38 16
2008 PM-02 15 23 27 15 8 6 6 27 43 71
2008 PM-03 16 23 30 19 7 2 3 27 41 357
2008 PM-04 12 20 33 18 10 0 7 31 34 168
2008 PM-05 15 32 30 15 4 1 3 20 49 154
2008 PM-06 26 32 32 6 4 0 0 10 58 50

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 16 34 25 11 2 1 38 27 1553
2018 PM-01 5 9 31 29 19 4 4 52 15 378
2018 PM-02 8 10 28 26 21 4 3 51 19 106
2018 PM-03 10 16 32 28 11 2 1 40 26 450
2018 PM-04 11 15 40 25 8 1 0 33 27 278
2018 PM-05 13 27 37 19 4 0 0 23 40 250
2018 PM-06 28 30 29 11 3 0 0 13 58 76
2017 PM 9 16 33 23 14 1 4 39 27 1788
2017 PM-01 4 10 27 29 22 2 7 55 15 456
2017 PM-02 8 18 28 17 21 1 7 41 28 128
2017 PM-03 11 13 32 24 15 1 3 41 25 557
2017 PM-04 9 19 41 20 8 0 2 29 29 310
2017 PM-05 11 27 36 21 4 0 1 25 38 247
2017 PM-06 28 26 33 10 3 0 0 13 54 77
2014 PM 12 17 33 24 10 1 3 35 30 1527
2014 PM-01 8 13 33 24 15 2 5 42 23 451
2014 PM-02 8 9 18 51 9 0 4 63 18 76
2014 PM-03 12 16 32 26 10 1 2 38 29 487
2014 PM-04 13 19 39 20 8 1 0 28 33 249
2014 PM-05 19 22 39 13 6 1 2 19 42 198
2014 PM-06 16 35 33 14 2 0 0 16 51 51
2011 PM 15 20 34 19 8 0 2 28 36 987
2011 PM-01 31 6 31 19 0 6 6 21 43 16
2011 PM-02 10 7 29 26 21 0 7 50 19 58
2011 PM-03 13 18 32 25 9 0 2 35 32 407
2011 PM-04 11 23 38 17 8 0 2 26 35 237
2011 PM-05 19 26 38 12 4 0 2 16 45 199
2011 PM-06 26 22 32 10 7 0 1 18 49 68
2008 PM 11 20 37 21 7 1 2 29 32 832
2008 PM-01 13 6 44 6 13 6 13 23 23 16
2008 PM-02 6 18 24 31 14 3 4 48 26 71
2008 PM-03 10 18 39 25 6 0 2 32 28 357
2008 PM-04 10 20 35 23 10 0 2 34 30 168
2008 PM-05 14 27 42 13 3 1 1 16 41 154
2008 PM-06 28 20 40 6 6 0 0 12 48 50

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 25 27 19 9 2 2 30 42 1554
2018 PM-01 9 16 25 24 17 4 3 45 28 380
2018 PM-02 8 20 27 24 14 4 4 41 30 105
2018 PM-03 18 24 27 19 8 1 2 28 44 451
2018 PM-04 24 29 25 14 5 1 0 20 54 278
2018 PM-05 17 29 31 18 4 0 0 22 47 249
2018 PM-06 22 41 25 9 3 0 0 12 63 76
2017 PM 15 22 28 16 13 2 4 31 39 1789
2017 PM-01 9 15 28 18 21 2 7 43 26 460
2017 PM-02 11 25 21 18 17 2 6 38 39 130
2017 PM-03 17 19 29 17 11 3 4 30 39 555
2017 PM-04 18 28 27 15 9 0 2 24 48 310
2017 PM-05 16 28 29 14 8 2 2 23 47 245
2017 PM-06 23 30 32 10 3 1 0 13 54 76
2014 PM 19 23 28 17 9 1 3 27 44 1532
2014 PM-01 14 20 26 22 12 2 5 37 36 449
2014 PM-02 16 12 29 25 12 0 7 39 30 76
2014 PM-03 17 24 29 17 8 2 2 27 43 491
2014 PM-04 24 27 28 11 8 1 1 19 52 252
2014 PM-05 25 28 27 11 6 1 2 18 55 198
2014 PM-06 27 25 29 16 2 0 0 18 53 51
2011 PM 23 27 26 14 7 1 2 21 52 991
2011 PM-01 44 19 19 6 13 0 0 19 63 16
2011 PM-02 17 16 28 14 17 2 7 34 36 58
2011 PM-03 23 26 26 15 6 1 1 22 51 408
2011 PM-04 22 30 26 13 6 0 2 20 54 238
2011 PM-05 22 28 28 14 4 0 2 19 52 201
2011 PM-06 25 34 25 4 10 0 1 15 60 68
2008 PM 26 29 25 12 6 1 2 18 56 833
2008 PM-01 38 6 38 13 6 0 0 19 44 16
2008 PM-02 18 21 24 18 13 1 4 33 42 71
2008 PM-03 29 29 22 13 5 1 1 19 60 358
2008 PM-04 18 29 28 13 10 0 3 23 48 168
2008 PM-05 26 31 30 6 4 2 1 11 58 154
2008 PM-06 32 40 18 4 6 0 0 10 72 50

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 24 28 19 9 3 1 29 42 1543
2018 PM-01 14 20 23 20 13 6 4 37 37 376
2018 PM-02 23 14 20 23 14 4 2 39 39 105
2018 PM-03 16 27 29 16 8 2 1 25 45 448
2018 PM-04 16 26 31 18 7 1 0 26 43 274
2018 PM-05 14 29 32 19 6 1 0 25 43 250
2018 PM-06 19 24 33 16 8 0 0 24 43 75
2017 PM 16 23 27 16 10 3 4 29 42 1794
2017 PM-01 15 19 25 16 13 6 6 32 39 457
2017 PM-02 20 25 19 9 15 6 7 28 51 131
2017 PM-03 17 23 25 19 11 2 4 32 42 558
2017 PM-04 15 25 31 18 7 2 3 26 42 311
2017 PM-05 14 25 36 14 8 1 3 22 41 247
2017 PM-06 10 37 35 14 4 0 0 18 47 77
2014 PM 17 24 27 17 9 3 3 28 43 1531
2014 PM-01 19 23 26 14 10 5 4 25 46 452
2014 PM-02 15 21 21 17 7 9 9 30 44 75
2014 PM-03 17 25 27 19 8 3 2 28 44 489
2014 PM-04 12 26 25 20 12 2 3 33 40 251
2014 PM-05 15 24 32 17 9 1 3 27 40 198
2014 PM-06 18 31 31 16 4 0 0 20 49 51
2011 PM 13 24 30 18 10 1 4 30 39 991
2011 PM-01 38 13 31 0 6 0 13 7 57 16
2011 PM-02 17 14 26 16 16 2 10 35 35 58
2011 PM-03 15 24 26 19 11 1 3 32 41 409
2011 PM-04 10 24 30 19 9 2 5 31 37 238
2011 PM-05 12 25 37 16 8 1 3 24 38 200
2011 PM-06 9 26 34 16 12 0 3 29 36 68
2008 PM 18 27 28 15 8 2 3 24 47 833
2008 PM-01 38 19 13 25 6 0 0 31 56 16
2008 PM-02 24 24 17 11 9 9 6 23 57 70
2008 PM-03 17 26 27 18 9 1 3 28 44 358
2008 PM-04 14 24 34 14 10 1 4 24 40 168
2008 PM-05 17 34 25 13 5 3 3 19 54 155
2008 PM-06 22 26 38 4 10 0 0 14 48 50

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 22 34 20 9 3 2 30 35 1560
2018 PM-01 7 15 32 21 16 5 4 41 24 379
2018 PM-02 16 16 21 29 11 5 3 43 34 107
2018 PM-03 15 21 32 22 7 2 1 29 38 453
2018 PM-04 13 25 35 18 6 1 0 25 39 279
2018 PM-05 11 26 42 16 4 0 0 20 37 250
2018 PM-06 18 34 34 10 3 1 0 13 53 77
2017 PM 12 19 34 18 11 2 4 30 34 1793
2017 PM-01 8 12 31 21 17 4 7 42 23 460
2017 PM-02 14 18 25 20 14 2 7 37 36 131
2017 PM-03 15 19 33 18 10 2 3 29 36 556
2017 PM-04 13 24 38 15 7 2 2 23 38 310
2017 PM-05 11 26 39 15 6 1 2 21 38 246
2017 PM-06 15 30 36 14 3 1 1 17 46 77
2014 PM 13 22 33 18 8 2 3 28 37 1534
2014 PM-01 9 18 31 20 13 3 5 36 30 452
2014 PM-02 13 17 30 24 8 1 7 34 33 76
2014 PM-03 14 26 33 17 6 2 2 24 42 491
2014 PM-04 16 20 36 17 7 2 2 25 37 251
2014 PM-05 17 25 34 16 5 1 3 21 43 198
2014 PM-06 20 20 45 12 2 2 0 14 40 51

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 32 10 9 7 1 0 74 16 1561
2018 PM-01 38 31 12 9 9 1 0 69 18 383
2018 PM-02 52 22 8 10 7 1 0 74 17 106
2018 PM-03 35 34 13 8 10 1 0 69 18 447
2018 PM-04 45 29 10 10 4 2 0 75 15 281
2018 PM-05 48 33 6 8 4 1 0 82 12 251
2018 PM-06 49 38 8 4 0 1 0 88 4 77
2017 PM 43 31 10 8 7 1 0 75 16 1800
2017 PM-01 40 31 12 9 8 1 0 72 17 465
2017 PM-02 45 25 10 8 10 1 0 71 19 131
2017 PM-03 40 31 9 9 9 1 0 72 18 557
2017 PM-04 44 34 8 8 5 0 1 79 13 310
2017 PM-05 51 31 10 6 3 0 0 81 9 247
2017 PM-06 55 32 4 8 1 0 0 87 9 77
2014 PM 48 30 9 8 5 1 0 78 13 1535
2014 PM-01 42 30 11 10 7 0 0 72 17 452
2014 PM-02 47 29 12 8 3 1 0 77 11 76
2014 PM-03 46 32 8 9 4 1 0 79 13 491
2014 PM-04 50 31 8 8 4 1 0 81 11 252
2014 PM-05 57 28 7 3 5 0 0 85 8 198
2014 PM-06 69 22 6 4 0 0 0 90 4 51

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 36 8 6 3 0 0 84 8 1557
2018 PM-01 47 34 9 8 3 0 0 80 11 380
2018 PM-02 55 33 7 3 2 1 0 88 5 104
2018 PM-03 42 37 8 8 5 0 0 80 12 451
2018 PM-04 48 37 11 3 1 0 0 85 4 279
2018 PM-05 54 36 4 4 2 0 0 90 6 250
2018 PM-06 58 35 4 1 1 0 0 94 3 77
2017 PM 44 39 8 6 3 0 0 83 9 1799
2017 PM-01 41 39 10 6 4 0 0 80 10 465
2017 PM-02 49 31 10 7 3 0 0 80 9 131
2017 PM-03 39 40 9 9 3 0 0 79 12 558
2017 PM-04 43 43 9 4 1 0 0 86 5 311
2017 PM-05 56 35 3 5 1 0 0 91 6 244
2017 PM-06 51 42 1 4 1 0 0 94 5 77
2014 PM 46 40 7 5 2 0 0 87 7 1531
2014 PM-01 42 42 8 6 3 0 0 84 8 450
2014 PM-02 46 42 8 0 3 0 1 89 3 76
2014 PM-03 41 43 7 6 1 1 0 86 7 490
2014 PM-04 50 38 5 5 2 0 0 88 7 251
2014 PM-05 60 34 4 2 1 0 0 93 3 198
2014 PM-06 71 25 2 2 0 0 0 96 2 51

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 39 11 6 3 2 0 80 9 1560
2018 PM-01 33 37 17 7 3 3 0 72 11 383
2018 PM-02 47 33 11 4 2 2 2 83 6 104
2018 PM-03 34 42 12 6 4 2 0 77 10 448
2018 PM-04 37 45 8 5 2 2 0 84 8 281
2018 PM-05 49 39 6 4 1 2 0 89 5 251
2018 PM-06 55 32 6 5 0 1 0 88 5 77

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 35 13 4 3 3 0 81 6 1559
2018 PM-01 44 30 12 7 4 2 0 77 11 378
2018 PM-02 51 26 12 3 3 4 1 81 6 107
2018 PM-03 37 35 17 4 3 4 0 76 7 453
2018 PM-04 48 35 12 3 1 1 0 84 3 279
2018 PM-05 48 38 8 2 1 3 0 89 3 249
2018 PM-06 36 51 9 1 0 3 0 89 1 77
2017 PM 42 35 14 3 3 3 0 79 7 1797
2017 PM-01 40 32 15 5 4 3 1 75 9 465
2017 PM-02 38 28 20 4 4 7 0 71 8 130
2017 PM-03 41 36 14 3 4 2 0 79 7 556
2017 PM-04 40 39 13 3 2 3 0 81 5 311
2017 PM-05 46 35 10 4 1 3 0 84 5 245
2017 PM-06 51 40 6 1 0 1 0 92 1 77
2014 PM 46 32 12 4 2 4 0 81 6 1532
2014 PM-01 46 32 11 4 3 3 0 81 8 452
2014 PM-02 45 37 5 7 3 4 0 85 10 76
2014 PM-03 43 34 15 3 1 3 0 79 5 489
2014 PM-04 44 29 16 3 3 4 1 77 7 251
2014 PM-05 52 31 9 2 2 4 1 87 4 198
2014 PM-06 61 31 6 2 0 0 0 92 2 51

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 37 11 5 3 1 0 81 8 1558
2018 PM-01 43 35 11 4 5 1 0 79 10 378
2018 PM-02 50 30 13 2 3 3 0 82 5 107
2018 PM-03 37 38 14 6 4 1 0 75 11 452
2018 PM-04 46 39 8 5 1 1 0 86 7 280
2018 PM-05 48 37 6 5 1 2 0 87 7 249
2018 PM-06 36 49 9 4 1 1 0 85 5 76
2017 PM 42 37 10 6 3 1 0 81 9 1803
2017 PM-01 38 37 12 6 4 2 1 78 10 465
2017 PM-02 41 37 13 4 3 1 0 79 7 131
2017 PM-03 43 34 11 6 4 1 0 78 11 559
2017 PM-04 40 40 13 5 1 1 0 81 6 311
2017 PM-05 46 43 5 5 1 1 0 89 6 247
2017 PM-06 56 37 1 1 3 1 0 95 4 77
2014 PM 45 36 11 5 2 1 0 82 7 1536
2014 PM-01 46 33 10 5 3 2 0 81 9 453
2014 PM-02 46 39 5 4 3 3 0 88 7 76
2014 PM-03 43 37 13 5 1 1 0 80 6 492
2014 PM-04 45 34 11 5 3 2 0 81 8 252
2014 PM-05 47 36 10 4 2 1 1 84 6 198
2014 PM-06 45 45 10 0 0 0 0 90 0 51
2011 PM 36 38 13 7 3 3 0 76 11 994
2011 PM-01 25 31 25 6 6 6 0 60 13 16
2011 PM-02 40 40 14 2 2 3 0 82 4 58
2011 PM-03 33 41 13 8 3 2 0 75 11 410
2011 PM-04 34 34 17 9 3 3 0 70 12 238
2011 PM-05 42 38 11 5 2 2 0 81 8 202
2011 PM-06 38 37 6 10 6 3 0 77 17 68

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 35 9 5 4 0 0 82 9 1557
2018 PM-01 45 34 10 7 4 0 0 79 11 379
2018 PM-02 54 30 7 6 2 1 0 85 8 107
2018 PM-03 38 36 12 7 6 0 0 74 14 452
2018 PM-04 50 37 8 4 2 0 0 87 5 279
2018 PM-05 53 37 6 1 2 0 0 90 4 248
2018 PM-06 49 39 8 3 1 0 0 88 4 76
2017 PM 46 37 9 4 3 0 0 83 8 1798
2017 PM-01 42 38 10 5 3 1 1 81 9 463
2017 PM-02 49 31 12 4 4 1 0 81 7 131
2017 PM-03 44 37 8 5 6 0 0 82 11 559
2017 PM-04 45 38 11 3 3 0 0 84 5 311
2017 PM-05 52 37 9 2 0 0 0 89 2 244
2017 PM-06 54 39 3 4 1 0 0 92 5 77
2014 PM 51 33 8 5 2 0 0 84 7 1536
2014 PM-01 48 33 10 6 3 1 0 81 9 453
2014 PM-02 51 37 7 3 3 0 0 88 5 76
2014 PM-03 51 35 8 4 2 0 0 86 6 491
2014 PM-04 50 31 10 6 3 1 0 82 9 252
2014 PM-05 57 32 6 5 1 0 1 89 5 198
2014 PM-06 57 41 0 0 2 0 0 98 2 51
2011 PM 44 34 11 7 3 0 0 79 10 993
2011 PM-01 56 25 13 6 0 0 0 81 6 16
2011 PM-02 41 31 16 5 5 2 0 74 11 58
2011 PM-03 42 37 10 8 2 0 0 80 10 410
2011 PM-04 41 36 13 6 5 0 0 77 11 238
2011 PM-05 51 28 11 7 2 0 0 80 9 201
2011 PM-06 46 32 6 12 4 0 0 78 16 68
2008 PM 34 40 13 7 5 0 0 75 12 835
2008 PM-01 25 69 0 0 6 0 0 94 6 16
2008 PM-02 32 39 15 6 8 0 0 71 14 72
2008 PM-03 33 39 15 9 5 0 0 72 14 358
2008 PM-04 37 40 11 6 5 1 0 78 11 168
2008 PM-05 39 36 12 8 5 1 0 75 13 155
2008 PM-06 36 46 14 2 2 0 0 82 4 50

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 32 21 10 8 6 3 58 19 1564
2018 PM-01 21 32 21 13 8 4 2 56 22 384
2018 PM-02 28 27 20 7 4 10 5 64 12 105
2018 PM-03 17 28 24 10 11 7 2 50 23 452
2018 PM-04 22 33 20 9 8 6 3 60 18 279
2018 PM-05 25 36 17 10 4 5 4 67 15 251
2018 PM-06 26 43 13 8 4 3 4 74 13 77
2017 PM 27 31 17 9 8 4 4 63 19 1802
2017 PM-01 27 28 17 11 9 4 3 60 22 465
2017 PM-02 25 30 13 7 10 10 5 65 20 131
2017 PM-03 24 31 20 9 9 4 3 59 20 558
2017 PM-04 25 35 17 7 7 3 4 66 16 311
2017 PM-05 32 29 16 10 5 5 3 67 16 247
2017 PM-06 41 36 9 5 3 3 4 82 8 77
2014 PM 32 31 16 8 5 5 3 68 15 1536
2014 PM-01 28 27 21 9 8 5 2 59 18 452
2014 PM-02 32 34 14 7 3 7 4 74 10 76
2014 PM-03 30 33 16 8 4 6 2 69 14 492
2014 PM-04 32 31 14 8 5 7 3 70 14 252
2014 PM-05 40 29 11 6 6 3 5 75 13 198
2014 PM-06 49 41 8 0 0 0 2 92 0 51

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 38 12 7 5 1 1 76 12 1563
2018 PM-01 32 36 14 10 5 2 1 70 15 380
2018 PM-02 34 37 10 8 6 3 2 75 15 107
2018 PM-03 33 39 13 6 8 1 0 73 14 455
2018 PM-04 39 41 12 5 2 0 1 80 7 278
2018 PM-05 42 40 9 5 4 0 1 82 9 250
2018 PM-06 47 39 5 8 1 0 0 86 9 77
2017 PM 42 37 9 7 4 1 0 80 10 1797
2017 PM-01 38 37 10 8 4 2 1 77 12 464
2017 PM-02 37 33 16 6 6 1 1 71 12 130
2017 PM-03 42 38 8 6 4 1 0 81 11 556
2017 PM-04 44 37 9 6 2 1 0 82 8 310
2017 PM-05 49 37 7 5 1 0 0 87 7 247
2017 PM-06 51 37 1 6 3 1 0 90 9 77
2014 PM 40 40 8 6 3 2 1 82 10 1535
2014 PM-01 38 41 7 7 5 1 0 81 12 453
2014 PM-02 33 38 12 11 1 3 3 75 13 76
2014 PM-03 40 42 8 5 2 3 0 84 8 491
2014 PM-04 42 40 9 6 2 1 0 83 8 252
2014 PM-05 45 37 6 7 2 3 1 85 9 197
2014 PM-06 47 37 12 2 2 0 0 84 4 51
2011 PM 42 36 9 7 3 2 0 81 10 991
2011 PM-01 40 40 13 0 7 0 0 80 7 15
2011 PM-02 38 40 10 5 2 5 0 82 7 58
2011 PM-03 40 38 11 6 2 2 0 80 9 409
2011 PM-04 39 38 10 8 2 3 0 80 10 237
2011 PM-05 50 29 6 8 4 2 0 81 13 202
2011 PM-06 47 37 3 10 3 0 0 84 13 68
2008 PM 36 36 10 8 4 4 1 76 13 834
2008 PM-01 0 44 13 13 19 13 0 50 36 16
2008 PM-02 31 38 17 3 6 4 3 73 9 72
2008 PM-03 37 34 11 9 5 4 0 74 15 358
2008 PM-04 38 37 7 8 5 3 2 79 13 167
2008 PM-05 39 35 11 5 2 6 1 81 8 155
2008 PM-06 38 44 4 8 4 0 2 84 12 50

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 37 19 7 4 1 0 69 12 1554
2018 PM-01 31 37 18 8 4 1 0 69 13 378
2018 PM-02 26 37 29 2 4 3 0 65 6 108
2018 PM-03 28 36 18 11 7 0 0 64 18 450
2018 PM-04 34 38 21 5 2 0 0 72 6 279
2018 PM-05 35 39 17 5 4 0 0 74 9 248
2018 PM-06 22 43 22 7 3 3 0 68 9 76

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 24 19 15 16 8 1 45 35 1562
2018 PM-01 19 21 23 15 16 7 0 43 32 380
2018 PM-02 13 25 19 10 16 13 4 46 31 107
2018 PM-03 16 22 15 17 21 8 1 43 41 455
2018 PM-04 16 27 20 14 15 8 1 46 31 279
2018 PM-05 19 29 19 14 12 6 1 52 28 248
2018 PM-06 12 19 16 26 14 10 3 36 46 77
2017 PM 18 25 16 15 16 8 2 48 34 1797
2017 PM-01 19 28 15 12 15 8 2 53 30 463
2017 PM-02 15 21 14 19 17 13 1 42 42 130
2017 PM-03 17 26 16 17 17 5 1 46 36 559
2017 PM-04 18 23 18 15 14 9 3 47 33 309
2017 PM-05 18 23 17 15 13 11 2 48 33 246
2017 PM-06 19 22 17 14 19 5 4 45 37 77
2014 PM 17 22 19 16 15 9 2 44 35 1536
2014 PM-01 17 21 20 15 17 8 2 43 35 453
2014 PM-02 18 25 18 9 13 11 5 52 27 76
2014 PM-03 17 24 20 17 11 9 2 46 31 491
2014 PM-04 13 23 16 17 19 10 2 41 41 252
2014 PM-05 20 17 17 12 18 13 4 45 36 198
2014 PM-06 14 25 18 22 14 6 2 43 38 51
2011 PM 17 21 17 15 16 11 3 44 36 992
2011 PM-01 25 25 19 13 6 13 0 57 21 16
2011 PM-02 16 16 22 5 24 14 3 38 35 58
2011 PM-03 16 24 18 17 13 10 2 46 34 410
2011 PM-04 17 22 16 14 16 14 1 46 35 237
2011 PM-05 18 18 16 15 18 12 3 42 39 201
2011 PM-06 15 18 13 12 21 10 12 42 42 68

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 15 85 1569
2018 PM-01 14 86 384
2018 PM-02 11 89 109
2018 PM-03 18 82 454
2018 PM-04 14 86 280
2018 PM-05 13 87 251
2018 PM-06 13 87 77

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 50 230
2018 PM-01 57 54
2018 PM-03 58 80
2018 PM-04 38 39
2018 PM-05 47 32

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 61 230
2018 PM-01 59 54
2018 PM-03 61 80
2018 PM-04 64 39
2018 PM-05 56 32

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 9 230
2018 PM-02 0 12
2018 PM-03 6 80
2018 PM-04 15 39

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 230
2018 PM-01 0 54
2018 PM-02 0 12
2018 PM-03 0 80
2018 PM-04 0 39
2018 PM-05 0 32
2018 PM-06 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 5 230
2018 PM-02 0 12
2018 PM-03 10 80

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 3 230
2018 PM-02 0 12
2018 PM-04 0 39
2018 PM-06 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM 37 230
2018 PM-01 24 54
2018 PM-03 39 80
2018 PM-04 41 39
2018 PM-05 47 32

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM 37 230
2018 PM-01 31 54
2018 PM-03 39 80
2018 PM-04 28 39
2018 PM-05 38 32

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM 40 230
2018 PM-01 33 54
2018 PM-03 46 80
2018 PM-04 44 39
2018 PM-05 41 32

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM 43 230
2018 PM-01 44 54
2018 PM-03 46 80
2018 PM-04 38 39
2018 PM-05 41 32

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM 28 230
2018 PM-01 17 54
2018 PM-03 30 80
2018 PM-04 33 39
2018 PM-05 31 32

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM 49 230
2018 PM-01 48 54
2018 PM-03 46 80
2018 PM-04 51 39
2018 PM-05 44 32

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM 30 230
2018 PM-01 20 54
2018 PM-03 36 80
2018 PM-04 31 39
2018 PM-05 25 32

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM 0 230
2018 PM-01 0 54
2018 PM-02 0 12
2018 PM-03 0 80
2018 PM-04 0 39
2018 PM-05 0 32
2018 PM-06 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 PM 9 230
2018 PM-01 15 54
2018 PM-02 0 12
2018 PM-03 14 80
2018 PM-06 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 PM 10 230
2018 PM-01 0 54
2018 PM-02 0 12
2018 PM-03 15 80

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM 46 230
2018 PM-01 44 54
2018 PM-03 46 80
2018 PM-04 49 39
2018 PM-05 47 32

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 PM 22 230
2018 PM-01 17 54
2018 PM-03 25 80
2018 PM-04 21 39
2018 PM-05 28 32

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 17 230
2018 PM-01 9 54
2018 PM-03 18 80
2018 PM-04 31 39
2018 PM-05 16 32

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 55 229
2018 PM-01 42 53
2018 PM-03 56 80
2018 PM-04 56 39
2018 PM-05 59 32

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PM 26 229
2018 PM-01 11 53
2018 PM-03 28 80
2018 PM-04 38 39
2018 PM-05 34 32

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 4 229

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 20 229
2018 PM-01 21 53
2018 PM-03 24 80
2018 PM-05 19 32

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 10 229
2018 PM-01 13 53
2018 PM-03 11 80
2018 PM-06 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 5 229
2018 PM-06 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 11 229
2018 PM-01 11 53
2018 PM-03 13 80

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 11 229
2018 PM-01 0 53
2018 PM-03 10 80
2018 PM-04 23 39
2018 PM-05 19 32

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 30 229
2018 PM-01 43 53
2018 PM-03 26 80
2018 PM-04 26 39
2018 PM-05 22 32

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 12 219
2018 PM-01 12 51
2018 PM-03 12 76
2018 PM-04 16 38
2018 PM-06 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 18 219
2018 PM-01 27 51
2018 PM-03 16 76
2018 PM-04 13 38
2018 PM-05 17 30

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 8 219
2018 PM-01 10 51
2018 PM-03 8 76
2018 PM-06 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PM 7 219
2018 PM-04 16 38
2018 PM-06 0 10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PM 9 219
2018 PM-03 12 76
2018 PM-06 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 12 219
2018 PM-01 14 51
2018 PM-03 9 76

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 10 219
2018 PM-01 0 51
2018 PM-03 14 76
2018 PM-05 20 30

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 12 219
2018 PM-01 16 51
2018 PM-03 12 76
2018 PM-04 13 38

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PM 13 219
2018 PM-01 10 51
2018 PM-03 17 76

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 32 219
2018 PM-01 31 51
2018 PM-03 36 76
2018 PM-04 32 38
2018 PM-05 23 30

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 11 219
2018 PM-01 14 51
2018 PM-03 17 76

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 53 219
2018 PM-01 51 51
2018 PM-03 59 76
2018 PM-04 55 38
2018 PM-05 50 30

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PM 2 219
2018 PM-04 0 38
2018 PM-06 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 54 219
2018 PM-01 55 51
2018 PM-03 53 76
2018 PM-04 58 38
2018 PM-05 47 30

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PM 4 219
2018 PM-06 0 10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 9 219
2018 PM-03 9 76

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 16 25 6 7 25 6 46 18 1566
2018 PM-01 19 17 27 5 6 21 6 49 15 380
2018 PM-02 13 6 21 5 6 36 12 38 21 108
2018 PM-03 14 15 25 6 11 25 4 41 24 456
2018 PM-04 15 16 27 5 5 26 6 47 14 279
2018 PM-05 16 18 19 7 4 30 5 53 18 250
2018 PM-06 14 19 23 9 5 22 6 47 20 77
2017 PM 17 17 21 6 7 25 8 50 19 1799
2017 PM-01 17 18 22 6 7 22 8 50 19 465
2017 PM-02 13 16 21 1 9 31 8 47 18 131
2017 PM-03 16 17 23 5 8 23 8 48 19 556
2017 PM-04 19 17 19 5 5 25 10 55 16 311
2017 PM-05 14 18 17 10 4 29 8 51 23 246
2017 PM-06 22 15 21 6 5 24 6 54 17 77
2014 PM 16 14 22 7 6 27 8 47 19 1535
2014 PM-01 19 14 25 6 6 20 8 47 18 453
2014 PM-02 11 18 21 4 3 30 13 51 12 76
2014 PM-03 16 16 21 8 4 29 6 50 19 492
2014 PM-04 13 13 20 6 9 29 9 44 24 252
2014 PM-05 17 11 16 8 5 37 7 49 22 197
2014 PM-06 14 14 35 8 4 24 2 37 16 51

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 29 20 7 5 10 1 63 14 1566
2018 PM-01 32 24 21 7 5 9 1 63 13 382
2018 PM-02 28 24 17 6 6 14 4 63 16 109
2018 PM-03 25 27 21 7 8 11 0 59 18 455
2018 PM-04 27 30 23 6 3 11 1 64 10 278
2018 PM-05 26 35 17 6 4 11 1 69 11 249
2018 PM-06 23 40 17 9 4 5 1 68 14 77
2017 PM 29 27 20 6 5 11 1 65 13 1797
2017 PM-01 29 28 19 5 6 11 2 65 13 464
2017 PM-02 29 26 18 4 6 15 1 66 12 129
2017 PM-03 31 26 21 7 6 8 1 62 15 557
2017 PM-04 29 29 22 5 3 10 2 66 10 311
2017 PM-05 27 29 17 7 3 15 2 67 13 246
2017 PM-06 32 30 22 8 0 9 0 68 8 77
2014 PM 28 26 20 7 4 14 1 64 13 1537
2014 PM-01 30 26 20 8 5 10 1 63 15 453
2014 PM-02 24 34 20 7 1 14 0 68 9 76
2014 PM-03 29 25 20 6 2 16 2 67 10 492
2014 PM-04 23 22 23 6 6 19 1 57 15 252
2014 PM-05 27 29 16 6 4 17 2 70 11 198
2014 PM-06 27 29 25 10 2 6 0 60 13 51
2011 PM 35 34 15 6 4 7 0 73 10 990
2011 PM-01 31 50 6 0 6 6 0 87 7 16
2011 PM-02 34 28 21 5 3 9 0 68 9 58
2011 PM-03 37 34 15 5 3 6 0 75 9 408
2011 PM-04 32 39 16 4 4 5 0 74 9 236
2011 PM-05 34 32 13 10 3 9 0 72 14 202
2011 PM-06 34 28 12 9 7 10 0 69 18 68

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 8 92 1568
2018 PM-01 9 91 385
2018 PM-02 6 94 109
2018 PM-03 12 88 452
2018 PM-04 5 95 281
2018 PM-05 6 94 249
2018 PM-06 8 92 76

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 41 128
2018 PM-01 50 34
2018 PM-03 41 54
2018 PM-04 46 13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 76 128
2018 PM-01 71 34
2018 PM-03 74 54

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 4 128
2018 PM-01 0 34
2018 PM-04 0 13
2018 PM-05 0 14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 128
2018 PM-01 0 34
2018 PM-03 0 54
2018 PM-04 0 13
2018 PM-05 0 14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PM 4 128
2018 PM-05 0 14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 6 128
2018 PM-03 9 54
2018 PM-04 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 8 128
2018 PM-03 11 54
2018 PM-04 0 13
2018 PM-05 0 14

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 PM 27 128
2018 PM-01 32 34
2018 PM-03 33 54

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 PM 28 128
2018 PM-01 35 34
2018 PM-03 28 54

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 PM 17 128
2018 PM-01 24 34
2018 PM-03 15 54

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 PM 7 128

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 PM 29 128
2018 PM-01 26 34
2018 PM-03 35 54

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 PM 18 128
2018 PM-01 21 34
2018 PM-03 15 54

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 PM 4 128
2018 PM-05 0 14

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 PM 16 128
2018 PM-03 22 54
2018 PM-04 0 13
2018 PM-05 36 14

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 PM 18 128
2018 PM-03 17 54
2018 PM-05 43 14

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 PM 16 128
2018 PM-03 19 54

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 PM 0 128
2018 PM-01 0 34
2018 PM-03 0 54
2018 PM-04 0 13
2018 PM-05 0 14

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PM 16 128
2018 PM-01 26 34
2018 PM-03 11 54

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 30 128
2018 PM-01 26 34
2018 PM-03 31 54

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 PM 17 128
2018 PM-03 13 54

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PM 16 128
2018 PM-03 17 54
2018 PM-04 38 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 9 128

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 8 128

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 9 128
2018 PM-04 0 13

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 9 128
2018 PM-03 9 54

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 53 128
2018 PM-01 53 34
2018 PM-03 56 54
2018 PM-04 54 13
2018 PM-05 43 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 5 118
2018 PM-04 0 12

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 13 118
2018 PM-03 10 50

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 4 118
2018 PM-04 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 5 118
2018 PM-04 0 12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 8 118
2018 PM-01 0 31

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 PM 10 118
2018 PM-03 10 50

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PM 9 118
2018 PM-03 12 50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 27 118
2018 PM-01 23 31
2018 PM-03 28 50
2018 PM-04 58 12

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 9 118
2018 PM-03 10 50
2018 PM-05 0 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 48 118
2018 PM-01 39 31
2018 PM-03 54 50
2018 PM-05 38 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 63 118
2018 PM-01 68 31
2018 PM-03 56 50

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 PM 11 118
2018 PM-03 10 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 17 23 4 4 29 5 53 12 1564
2018 PM-01 22 19 25 6 3 19 5 54 13 380
2018 PM-02 18 8 17 6 3 39 10 51 16 108
2018 PM-03 15 15 24 6 7 29 4 46 18 454
2018 PM-04 17 15 26 3 2 31 5 51 7 279
2018 PM-05 18 18 19 1 2 36 5 62 6 250
2018 PM-06 16 26 23 1 1 27 5 62 4 77
2017 PM 18 17 21 3 3 31 7 56 10 1798
2017 PM-01 18 16 22 5 4 29 5 52 15 464
2017 PM-02 14 19 20 1 3 36 7 58 8 130
2017 PM-03 19 17 21 3 4 28 8 56 10 558
2017 PM-04 17 18 19 3 3 32 8 58 10 311
2017 PM-05 14 15 21 2 1 38 9 54 5 245
2017 PM-06 23 21 20 1 0 31 4 67 2 77
2014 PM 19 14 21 4 2 33 8 55 10 1534
2014 PM-01 22 17 22 5 2 26 7 57 11 451
2014 PM-02 13 17 16 3 4 34 13 58 13 76
2014 PM-03 18 14 21 4 1 34 8 55 9 492
2014 PM-04 14 13 21 4 2 37 9 50 10 252
2014 PM-05 19 10 15 3 2 44 8 60 10 198
2014 PM-06 27 10 27 4 2 27 2 53 8 51

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 27 20 4 5 12 1 67 10 1568
2018 PM-01 33 25 21 6 5 9 2 65 12 383
2018 PM-02 32 22 18 6 5 15 3 66 12 109
2018 PM-03 28 24 22 5 7 13 0 61 14 454
2018 PM-04 30 29 20 4 2 14 1 69 7 280
2018 PM-05 31 33 16 3 2 13 1 75 6 249
2018 PM-06 31 42 19 1 0 6 0 78 1 77
2017 PM 32 30 18 3 3 13 1 72 7 1794
2017 PM-01 31 30 19 4 4 11 2 69 9 462
2017 PM-02 30 23 20 1 4 20 1 67 7 130
2017 PM-03 33 28 19 4 4 12 1 70 8 556
2017 PM-04 30 36 16 3 3 12 1 76 6 310
2017 PM-05 31 29 17 3 1 17 2 74 5 246
2017 PM-06 35 40 15 1 0 9 0 82 1 77
2014 PM 32 27 18 3 2 17 1 71 7 1535
2014 PM-01 35 23 20 4 3 14 1 69 8 452
2014 PM-02 26 30 16 4 4 17 3 70 10 76
2014 PM-03 32 27 20 2 2 16 1 72 4 491
2014 PM-04 27 27 19 5 1 21 1 68 8 252
2014 PM-05 29 29 13 3 2 20 4 77 6 198
2014 PM-06 39 29 20 4 0 8 0 74 4 51
2011 PM 41 34 13 3 2 7 0 81 5 991
2011 PM-01 50 25 6 6 6 6 0 80 13 16
2011 PM-02 33 38 14 2 2 12 0 80 4 58
2011 PM-03 41 36 13 4 1 5 0 81 6 408
2011 PM-04 40 35 14 3 2 6 0 80 5 238
2011 PM-05 43 31 13 2 1 9 0 82 4 201
2011 PM-06 40 34 12 1 3 10 0 82 5 68
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 53 23 12 4 6 1 0 77 10 1557
2018 PM-01 50 21 16 4 8 2 0 72 12 381
2018 PM-02 66 22 7 2 3 1 0 89 5 106
2018 PM-03 47 26 14 5 7 1 0 73 13 451
2018 PM-04 54 23 12 5 5 1 0 77 10 277
2018 PM-05 63 19 8 5 3 2 0 84 9 249
2018 PM-06 53 31 12 3 1 0 0 84 4 77
2017 PM 53 27 11 4 4 1 0 81 8 1801
2017 PM-01 51 28 13 3 3 2 1 80 7 465
2017 PM-02 49 24 15 4 7 1 1 74 11 131
2017 PM-03 52 29 8 3 6 1 0 82 9 559
2017 PM-04 51 27 12 5 4 1 0 79 9 310
2017 PM-05 62 19 10 4 4 1 0 82 8 246
2017 PM-06 69 25 5 1 0 0 0 94 1 77

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 41 18 10 6 2 0 65 16 1569
2018 PM-01 19 36 22 10 9 3 1 57 20 383
2018 PM-02 29 37 19 10 5 0 0 66 15 108
2018 PM-03 21 40 17 12 8 2 0 62 21 453
2018 PM-04 25 40 23 9 2 1 0 66 10 281
2018 PM-05 28 51 10 8 2 1 0 80 10 251
2018 PM-06 27 45 16 10 0 1 0 74 11 77
2017 PM 17 36 20 13 8 5 1 56 23 1803
2017 PM-01 19 31 19 14 10 5 1 53 26 466
2017 PM-02 12 31 19 19 7 10 1 48 30 131
2017 PM-03 14 37 23 12 9 4 0 54 22 558
2017 PM-04 14 40 19 13 7 7 0 58 21 311
2017 PM-05 21 39 18 15 4 4 0 62 20 247
2017 PM-06 22 48 14 9 5 3 0 71 15 77

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 36 19 13 10 2 0 57 24 1567
2018 PM-01 20 30 18 15 13 4 0 52 29 380
2018 PM-02 26 31 23 9 10 1 0 57 19 109
2018 PM-03 18 34 21 12 13 1 0 53 26 454
2018 PM-04 17 35 22 15 7 3 0 54 23 281
2018 PM-05 21 50 12 10 6 2 0 73 15 251
2018 PM-06 14 42 22 18 3 0 0 57 21 76
2017 PM 16 36 20 16 10 3 0 54 26 1800
2017 PM-01 17 33 19 15 11 4 1 53 27 464
2017 PM-02 13 32 24 14 15 1 1 46 30 131
2017 PM-03 14 36 19 16 12 2 0 52 29 558
2017 PM-04 15 37 23 15 9 1 0 53 24 311
2017 PM-05 19 41 19 14 5 2 0 62 19 246
2017 PM-06 14 44 12 23 4 4 0 60 28 77

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 21 24 17 26 0 1 32 44 1570
2018 PM-01 17 24 21 14 23 0 1 41 38 385
2018 PM-02 10 25 27 16 21 0 1 36 37 108
2018 PM-03 8 20 22 18 30 0 1 28 49 455
2018 PM-04 9 16 29 20 25 0 1 26 45 280
2018 PM-05 10 23 26 15 25 0 1 33 41 251
2018 PM-06 7 21 20 20 31 0 1 28 51 75
2017 PM 10 17 20 18 33 0 1 27 52 1800
2017 PM-01 10 16 19 24 29 0 1 27 53 464
2017 PM-02 11 19 19 14 35 0 1 30 51 131
2017 PM-03 9 18 21 18 34 0 0 27 51 559
2017 PM-04 9 15 20 15 40 0 2 24 56 311
2017 PM-05 13 15 23 17 31 0 1 29 48 245
2017 PM-06 9 21 18 23 28 0 1 30 52 77

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 25 29 19 12 0 1 40 31 1565
2018 PM-01 27 25 27 12 7 0 1 53 20 381
2018 PM-02 28 29 19 15 7 0 1 58 22 109
2018 PM-03 12 25 32 18 13 0 0 37 31 455
2018 PM-04 8 22 32 25 13 0 0 30 38 279
2018 PM-05 8 25 29 23 14 0 0 34 37 249
2018 PM-06 4 21 21 29 25 0 0 25 54 76
2017 PM 16 26 30 18 10 0 1 42 28 1800
2017 PM-01 27 29 24 12 7 0 1 57 19 464
2017 PM-02 13 25 34 17 9 0 3 39 26 131
2017 PM-03 14 28 31 18 8 0 0 42 27 559
2017 PM-04 8 25 31 21 15 0 0 33 36 311
2017 PM-05 13 22 33 20 11 0 0 35 32 245
2017 PM-06 8 13 33 24 22 0 0 21 46 77

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 27 26 15 9 0 1 49 25 1559
2018 PM-01 33 28 22 8 6 0 2 63 14 381
2018 PM-02 31 31 20 6 8 1 3 63 15 108
2018 PM-03 20 27 26 15 10 0 1 48 25 453
2018 PM-04 12 29 29 21 9 0 1 41 30 276
2018 PM-05 12 24 32 21 11 0 0 36 32 250
2018 PM-06 5 29 20 21 24 0 0 35 45 75
2017 PM 21 30 23 14 9 1 2 53 23 1795
2017 PM-01 32 31 17 9 6 1 4 66 17 459
2017 PM-02 25 24 23 17 5 1 5 52 23 130
2017 PM-03 19 33 22 14 8 1 2 54 23 559
2017 PM-04 16 28 29 15 10 0 1 44 26 311
2017 PM-05 12 33 31 14 10 0 1 45 24 247
2017 PM-06 8 22 25 19 26 0 0 30 45 76

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 22 26 17 14 1 1 42 32 1561
2018 PM-01 33 25 19 10 10 1 2 60 21 381
2018 PM-02 28 25 18 15 9 1 4 55 26 106
2018 PM-03 14 21 27 20 16 0 1 36 37 452
2018 PM-04 15 18 27 22 16 1 1 34 39 279
2018 PM-05 10 22 36 18 13 0 0 33 31 251
2018 PM-06 5 24 26 22 22 0 0 29 45 76
2017 PM 20 26 24 16 12 1 2 47 29 1796
2017 PM-01 31 24 19 11 9 2 4 58 21 462
2017 PM-02 19 19 27 16 15 0 5 40 32 129
2017 PM-03 18 28 27 14 12 1 1 47 26 559
2017 PM-04 14 24 23 23 12 0 2 40 36 311
2017 PM-05 13 29 24 19 12 0 2 44 32 245
2017 PM-06 6 27 27 18 22 0 0 33 40 77

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 24 14 5 3 0 5 77 9 1556
2018 PM-01 64 17 8 3 2 1 5 87 5 379
2018 PM-02 54 19 11 2 3 0 11 82 5 107
2018 PM-03 47 27 15 3 3 0 5 78 7 452
2018 PM-04 45 29 11 6 3 0 5 78 10 279
2018 PM-05 39 26 22 6 5 0 2 66 12 249
2018 PM-06 20 32 21 16 11 0 0 52 27 75
2017 PM 47 25 13 4 2 1 7 79 7 1795
2017 PM-01 58 19 11 3 1 1 8 84 4 463
2017 PM-02 41 26 14 1 2 1 15 80 4 130
2017 PM-03 45 29 11 4 1 1 9 82 6 557
2017 PM-04 50 23 14 5 2 1 5 78 7 309
2017 PM-05 42 28 17 6 3 0 4 73 10 246
2017 PM-06 21 28 28 13 10 0 0 49 23 77

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 28 22 12 10 0 1 55 23 1570
2018 PM-01 35 22 22 12 8 1 2 58 20 385
2018 PM-02 40 28 12 9 9 1 1 69 19 108
2018 PM-03 24 31 22 11 11 0 0 55 23 455
2018 PM-04 26 30 20 13 10 0 0 57 24 280
2018 PM-05 22 29 27 12 10 0 0 50 22 250
2018 PM-06 8 22 29 25 16 0 0 30 41 76
2017 PM 29 29 22 12 8 0 1 58 20 1792
2017 PM-01 33 28 19 10 8 0 2 62 19 462
2017 PM-02 29 32 17 10 8 1 4 64 19 131
2017 PM-03 29 29 21 13 8 0 1 58 21 555
2017 PM-04 26 30 24 12 8 0 0 56 20 310
2017 PM-05 29 28 25 10 7 0 0 57 17 245
2017 PM-06 12 25 31 17 15 0 0 36 33 76

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 34 24 10 6 0 1 59 16 1566
2018 PM-01 33 31 22 7 6 0 2 65 13 381
2018 PM-02 35 29 20 9 6 0 2 65 15 107
2018 PM-03 21 32 25 13 9 1 1 54 21 456
2018 PM-04 19 37 24 16 3 0 1 57 19 281
2018 PM-05 22 40 29 5 4 0 0 62 9 248
2018 PM-06 16 35 32 13 3 0 1 51 16 77
2017 PM 28 33 19 11 6 1 2 63 17 1794
2017 PM-01 34 33 14 9 5 1 3 70 15 463
2017 PM-02 32 21 20 14 8 1 4 55 24 131
2017 PM-03 25 35 20 13 6 1 1 60 19 555
2017 PM-04 22 36 24 12 5 0 1 59 18 310
2017 PM-05 31 33 19 10 5 0 1 65 15 246
2017 PM-06 23 43 18 13 3 0 0 66 16 76

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 18 29 27 16 9 0 1 47 25 1567
2018 PM-01 28 30 20 13 7 1 1 59 20 384
2018 PM-02 30 25 30 7 7 0 2 56 13 106
2018 PM-03 15 28 28 17 12 0 0 43 29 454
2018 PM-04 12 30 31 17 9 0 0 42 26 281
2018 PM-05 12 29 31 19 9 0 0 41 28 249
2018 PM-06 6 36 23 25 9 0 0 43 34 77
2017 PM 21 30 24 16 8 0 1 51 25 1795
2017 PM-01 30 30 22 12 5 0 2 61 17 463
2017 PM-02 23 27 21 12 11 1 4 53 25 130
2017 PM-03 18 28 24 18 11 0 0 46 29 556
2017 PM-04 17 30 26 16 9 0 1 48 25 311
2017 PM-05 18 33 23 19 7 0 0 51 26 246
2017 PM-06 9 27 31 26 6 0 0 36 32 76

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 31 24 12 7 0 1 56 19 1560
2018 PM-01 37 27 21 8 5 1 2 66 13 379
2018 PM-02 31 26 21 10 9 1 2 59 20 107
2018 PM-03 21 33 23 13 8 0 1 54 22 453
2018 PM-04 21 29 25 15 8 0 1 51 24 280
2018 PM-05 17 35 29 12 7 0 0 52 19 248
2018 PM-06 18 35 25 14 8 0 0 53 22 77
2017 PM 30 28 21 12 7 0 2 59 19 1795
2017 PM-01 39 27 16 10 4 1 3 69 14 463
2017 PM-02 24 24 19 19 12 0 3 49 32 131
2017 PM-03 28 28 22 12 8 0 1 57 20 556
2017 PM-04 26 28 24 12 8 0 2 55 20 311
2017 PM-05 26 29 24 13 7 0 1 56 19 245
2017 PM-06 18 34 26 17 5 0 0 52 22 76

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 30 24 13 8 0 1 54 22 1559
2018 PM-01 33 30 19 10 6 0 2 64 16 380
2018 PM-02 30 31 23 8 8 0 1 62 15 106
2018 PM-03 20 31 23 14 12 0 0 51 26 455
2018 PM-04 20 28 30 14 8 0 0 48 22 279
2018 PM-05 19 31 26 17 7 0 0 50 24 246
2018 PM-06 14 35 16 21 13 1 0 50 34 77
2017 PM 23 32 22 13 8 0 1 57 21 1791
2017 PM-01 30 32 17 13 6 0 2 63 20 462
2017 PM-02 30 23 25 13 7 0 2 54 20 130
2017 PM-03 22 31 23 14 9 0 1 54 23 555
2017 PM-04 17 35 25 13 8 0 2 54 21 311
2017 PM-05 20 40 22 11 8 0 1 60 19 244
2017 PM-06 22 30 21 14 13 0 0 52 27 76

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 24 14 6 4 0 2 76 10 1562
2018 PM-01 55 21 11 5 3 1 3 80 9 382
2018 PM-02 55 15 14 8 3 1 5 74 11 106
2018 PM-03 44 27 18 6 5 0 1 72 11 454
2018 PM-04 49 26 15 5 3 0 3 76 8 280
2018 PM-05 54 23 11 5 5 0 3 79 10 247
2018 PM-06 42 34 8 10 6 0 0 75 17 77
2017 PM 50 25 14 5 4 0 2 77 9 1795
2017 PM-01 50 26 14 4 3 0 3 79 7 461
2017 PM-02 55 16 17 4 6 0 3 73 10 131
2017 PM-03 51 26 13 4 5 0 1 78 9 556
2017 PM-04 47 29 12 6 3 0 3 78 10 310
2017 PM-05 52 23 13 6 4 0 3 77 10 247
2017 PM-06 49 21 22 6 1 0 1 70 8 77

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 66 16 8 3 2 1 5 86 5 1560
2018 PM-01 61 18 9 3 3 1 6 85 6 381
2018 PM-02 71 12 8 1 2 0 6 88 3 107
2018 PM-03 64 15 10 3 3 1 4 83 7 454
2018 PM-04 70 17 6 2 1 0 5 91 3 278
2018 PM-05 70 14 7 4 0 0 4 88 4 248
2018 PM-06 70 17 7 0 3 1 3 90 3 76

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 67 13 7 4 4 1 3 84 9 1563
2018 PM-01 67 13 8 4 3 1 4 84 7 382
2018 PM-02 75 9 3 6 3 1 3 88 9 106
2018 PM-03 60 14 9 6 7 2 3 78 13 454
2018 PM-04 73 12 5 3 4 1 3 87 7 280
2018 PM-05 72 12 5 3 3 0 5 89 6 248
2018 PM-06 70 10 9 1 5 3 1 84 7 77
2017 PM 69 13 6 4 3 1 3 86 8 1800
2017 PM-01 68 14 6 4 4 1 3 85 9 464
2017 PM-02 63 13 3 7 5 0 9 84 13 131
2017 PM-03 69 13 6 5 3 0 3 85 8 558
2017 PM-04 71 14 7 3 2 1 3 88 5 310
2017 PM-05 74 13 4 5 1 0 3 90 6 247
2017 PM-06 69 14 8 2 4 1 1 86 6 77

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 55 27 10 4 3 0 3 83 7 1557
2018 PM-01 59 23 8 4 2 0 4 85 6 380
2018 PM-02 56 26 9 3 1 0 5 86 4 107
2018 PM-03 52 29 10 4 4 0 1 82 8 451
2018 PM-04 52 29 10 4 3 0 3 83 7 280
2018 PM-05 56 25 10 4 2 0 2 83 6 248
2018 PM-06 53 29 9 3 3 1 1 85 5 75
2017 PM 56 26 10 3 2 0 3 85 5 1797
2017 PM-01 57 25 8 3 3 0 3 85 7 463
2017 PM-02 56 20 11 4 1 0 7 82 6 131
2017 PM-03 57 28 9 3 1 0 2 87 4 557
2017 PM-04 56 27 11 3 1 0 2 85 4 311
2017 PM-05 54 28 13 2 2 0 2 83 5 245
2017 PM-06 54 24 12 6 3 0 1 79 9 77

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 23 12 6 7 0 2 75 13 1559
2018 PM-01 52 22 9 7 6 0 3 77 13 383
2018 PM-02 60 20 7 4 4 0 6 84 8 107
2018 PM-03 45 24 13 6 9 0 2 71 16 451
2018 PM-04 47 23 16 6 5 0 2 72 12 281
2018 PM-05 59 22 9 3 6 0 2 82 9 246
2018 PM-06 47 28 13 5 5 0 1 76 11 75
2017 PM 58 20 9 6 4 0 2 80 11 1798
2017 PM-01 60 16 8 7 5 0 3 79 13 464
2017 PM-02 55 14 7 10 7 0 6 73 19 130
2017 PM-03 57 22 10 5 4 0 2 80 9 558
2017 PM-04 55 26 8 6 3 0 2 83 9 310
2017 PM-05 63 18 8 5 4 1 2 83 9 247
2017 PM-06 61 23 8 5 2 0 0 85 8 77

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 12 6 2 1 0 28 88 4 1549
2018 PM-01 62 6 3 1 0 1 28 95 1 381
2018 PM-02 55 7 3 0 0 1 34 96 0 107
2018 PM-03 49 11 4 2 0 0 34 91 3 445
2018 PM-04 43 17 9 4 0 0 27 82 6 280
2018 PM-05 49 16 8 4 1 0 22 83 7 246
2018 PM-06 42 24 19 4 4 0 7 71 9 74
2017 PM 55 11 5 2 1 0 25 90 4 1798
2017 PM-01 61 6 2 1 1 0 29 94 2 464
2017 PM-02 57 4 3 1 2 0 33 91 4 130
2017 PM-03 55 12 4 1 0 0 28 93 2 558
2017 PM-04 55 12 9 4 0 0 20 84 5 311
2017 PM-05 49 19 5 2 1 0 23 89 5 246
2017 PM-06 45 24 15 8 4 0 4 72 12 77

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 63 20 8 2 1 0 7 89 3 1553
2018 PM-01 70 12 8 1 1 1 8 89 2 380
2018 PM-02 59 19 8 2 2 0 9 86 4 106
2018 PM-03 60 20 9 3 1 0 7 86 5 449
2018 PM-04 62 24 5 2 0 0 7 92 2 280
2018 PM-05 68 21 5 0 0 0 5 94 1 248
2018 PM-06 51 32 9 3 0 0 4 87 3 74
2017 PM 68 16 6 2 1 0 8 91 3 1794
2017 PM-01 70 11 3 2 2 1 12 93 4 461
2017 PM-02 72 7 7 0 1 1 13 91 1 130
2017 PM-03 66 19 7 2 0 0 6 91 2 556
2017 PM-04 68 19 5 2 0 0 6 92 2 311
2017 PM-05 67 21 6 1 0 0 5 92 2 247
2017 PM-06 58 23 10 5 3 0 0 82 8 76

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 15 10 6 10 0 4 74 16 1558
2018 PM-01 43 17 12 9 14 0 4 63 25 381
2018 PM-02 46 18 13 8 12 0 3 65 21 107
2018 PM-03 51 15 13 5 14 0 3 68 19 451
2018 PM-04 61 13 9 7 7 0 4 76 14 280
2018 PM-05 76 11 5 1 2 0 6 92 3 249
2018 PM-06 80 15 4 0 0 0 1 96 0 74
2017 PM 54 17 8 7 11 0 3 73 19 1802
2017 PM-01 41 16 11 9 19 0 3 59 29 465
2017 PM-02 49 10 9 11 16 0 6 63 28 131
2017 PM-03 50 20 8 7 12 0 3 72 20 558
2017 PM-04 60 17 8 6 7 0 2 79 14 311
2017 PM-05 73 14 4 1 2 1 4 92 4 247
2017 PM-06 83 10 4 2 0 0 0 94 2 77

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 30 15 5 3 0 2 77 8 1555
2018 PM-01 49 26 13 7 3 0 3 77 9 382
2018 PM-02 40 32 17 5 4 0 3 74 9 106
2018 PM-03 42 32 16 5 3 0 2 76 9 450
2018 PM-04 47 32 14 3 2 0 2 81 5 279
2018 PM-05 49 27 15 6 3 0 0 76 9 248
2018 PM-06 49 28 15 4 3 1 0 78 7 74
2017 PM 48 28 13 5 2 0 3 79 8 1795
2017 PM-01 47 26 15 6 3 0 4 75 9 465
2017 PM-02 49 20 12 7 6 0 7 74 13 129
2017 PM-03 47 30 14 5 2 0 2 79 6 556
2017 PM-04 45 32 14 5 3 0 2 78 8 310
2017 PM-05 52 31 10 4 1 0 2 85 5 245
2017 PM-06 54 24 13 5 3 0 1 79 8 77

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 30 38 16 6 0 0 40 22 1576
2018 PM-01 17 32 32 13 6 0 0 49 19 385
2018 PM-02 17 38 31 9 5 0 0 55 14 109
2018 PM-03 7 29 40 17 6 1 0 36 24 457
2018 PM-04 7 29 42 19 4 0 0 36 22 281
2018 PM-05 6 29 41 19 4 0 0 35 23 251
2018 PM-06 5 17 42 23 13 0 0 22 36 77
2017 PM 11 27 40 14 6 0 0 39 21 1801
2017 PM-01 16 31 35 11 6 1 0 47 18 465
2017 PM-02 12 25 38 17 7 1 1 38 23 130
2017 PM-03 10 29 41 14 6 0 0 39 20 558
2017 PM-04 7 24 44 18 6 0 0 32 24 311
2017 PM-05 9 25 45 13 6 0 0 35 20 247
2017 PM-06 3 22 44 21 11 0 0 24 32 77

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 20 39 21 7 0 0 28 33 1549
2018 PM-01 13 15 35 25 11 0 1 36 29 374
2018 PM-02 10 16 39 26 9 0 0 35 26 108
2018 PM-03 14 20 42 20 5 0 0 24 34 451
2018 PM-04 10 27 36 20 8 0 0 27 37 277
2018 PM-05 11 21 44 20 5 0 0 25 31 246
2018 PM-06 22 29 40 6 3 0 0 9 51 77
2017 PM 8 20 43 20 9 0 0 29 28 1799
2017 PM-01 8 17 37 22 14 0 1 37 26 465
2017 PM-02 9 16 45 17 12 0 0 29 26 131
2017 PM-03 7 19 44 21 7 0 0 29 27 556
2017 PM-04 9 21 44 19 6 1 0 25 30 311
2017 PM-05 6 21 47 16 9 0 1 25 28 246
2017 PM-06 14 28 44 9 5 0 0 14 42 77
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 24 27 15 18 1 1 15 85 1572
2018 PM-01 19 25 24 13 19 1 0 19 81 382
2018 PM-02 19 19 33 14 14 0 1 19 81 109
2018 PM-03 11 24 27 16 19 2 1 11 89 456
2018 PM-04 14 24 28 16 17 1 0 14 86 281
2018 PM-05 12 25 27 16 18 1 1 13 87 251
2018 PM-06 17 22 30 14 16 1 0 17 83 77
2017 PM 16 20 24 15 22 2 1 16 84 1803
2017 PM-01 17 22 21 15 22 2 1 18 82 466
2017 PM-02 25 14 23 15 20 3 0 26 74 131
2017 PM-03 13 21 26 15 24 2 0 14 86 558
2017 PM-04 14 17 20 20 27 1 1 15 85 311
2017 PM-05 15 22 30 12 17 3 1 16 84 247
2017 PM-06 15 23 28 13 19 1 0 16 84 77

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 30 1315
2018 PM-01 29 306
2018 PM-02 23 87
2018 PM-03 32 391
2018 PM-04 28 239
2018 PM-05 26 216
2018 PM-06 37 63
2017 PM 28 1462
2017 PM-01 31 366
2017 PM-02 34 94
2017 PM-03 26 473
2017 PM-04 31 259
2017 PM-05 20 198
2017 PM-06 22 64

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 39 1315
2018 PM-01 36 306
2018 PM-02 33 87
2018 PM-03 41 391
2018 PM-04 38 239
2018 PM-05 43 216
2018 PM-06 43 63
2017 PM 41 1462
2017 PM-01 33 366
2017 PM-02 49 94
2017 PM-03 42 473
2017 PM-04 47 259
2017 PM-05 39 198
2017 PM-06 43 64

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 30 1315
2018 PM-01 27 306
2018 PM-02 34 87
2018 PM-03 29 391
2018 PM-04 31 239
2018 PM-05 30 216
2018 PM-06 35 63
2017 PM 27 1462
2017 PM-01 29 366
2017 PM-02 37 94
2017 PM-03 26 473
2017 PM-04 26 259
2017 PM-05 27 198
2017 PM-06 20 64

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 56 1315
2018 PM-01 57 306
2018 PM-02 41 87
2018 PM-03 58 391
2018 PM-04 54 239
2018 PM-05 57 216
2018 PM-06 71 63
2017 PM 64 1462
2017 PM-01 61 366
2017 PM-02 60 94
2017 PM-03 64 473
2017 PM-04 70 259
2017 PM-05 62 198
2017 PM-06 68 64

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 8 1315
2018 PM-01 4 306
2018 PM-02 8 87
2018 PM-03 10 391
2018 PM-04 10 239
2018 PM-05 10 216
2018 PM-06 5 63
2017 PM 7 1462
2017 PM-01 5 366
2017 PM-02 10 94
2017 PM-03 6 473
2017 PM-04 11 259
2017 PM-05 7 198
2017 PM-06 6 64

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 28 1315
2018 PM-01 25 306
2018 PM-02 22 87
2018 PM-03 27 391
2018 PM-04 29 239
2018 PM-05 31 216
2018 PM-06 43 63

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 34 1315
2018 PM-01 32 306
2018 PM-02 44 87
2018 PM-03 33 391
2018 PM-04 37 239
2018 PM-05 33 216
2018 PM-06 35 63
2017 PM 37 1462
2017 PM-01 37 366
2017 PM-02 39 94
2017 PM-03 35 473
2017 PM-04 40 259
2017 PM-05 37 198
2017 PM-06 42 64

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 3 36 22 11 7 21 1278
2018 PM-01 4 43 19 10 5 18 291
2018 PM-02 4 40 19 15 7 15 85
2018 PM-03 2 35 22 10 7 24 386
2018 PM-04 3 36 24 9 7 21 233
2018 PM-05 2 27 24 14 10 22 211
2018 PM-06 2 33 23 15 5 23 61
2017 PM 3 41 19 13 6 17 1431
2017 PM-01 3 48 19 11 3 16 356
2017 PM-02 2 46 15 13 8 15 91
2017 PM-03 4 41 19 11 8 17 462
2017 PM-04 3 29 21 19 6 22 254
2017 PM-05 2 43 18 14 7 17 197
2017 PM-06 5 37 20 17 11 11 64

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 27 73 1309
2018 PM-01 36 64 305
2018 PM-02 31 69 86
2018 PM-03 27 73 387
2018 PM-04 20 80 239
2018 PM-05 25 75 216
2018 PM-06 17 83 63

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 20 18 10 16 1 5 53 28 1565
2018 PM-01 35 20 14 7 17 2 5 59 26 384
2018 PM-02 29 20 26 6 11 1 7 53 18 107
2018 PM-03 23 18 22 14 16 1 5 44 32 452
2018 PM-04 34 19 16 10 18 1 2 54 29 279
2018 PM-05 35 21 19 9 12 0 4 59 21 250
2018 PM-06 25 25 16 16 17 0 3 51 33 77

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 20 18 20 27 2 5 31 49 1311
2018 PM-01 15 20 19 15 25 2 4 37 43 305
2018 PM-02 7 18 15 21 24 2 13 30 53 87
2018 PM-03 8 18 20 20 28 2 5 28 51 392
2018 PM-04 7 17 22 21 28 2 4 25 52 235
2018 PM-05 9 21 13 25 26 1 6 32 54 216
2018 PM-06 2 33 13 16 32 0 5 37 50 63
2017 PM 9 19 15 20 29 1 7 30 53 1466
2017 PM-01 11 25 17 18 21 1 7 39 42 368
2017 PM-02 5 14 20 17 34 1 9 22 57 94
2017 PM-03 10 19 15 21 28 1 7 30 53 474
2017 PM-04 6 13 12 22 36 3 8 22 65 259
2017 PM-05 6 22 16 16 32 1 8 30 52 199
2017 PM-06 8 18 14 26 29 0 5 27 58 64

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 2 11 13 20 50 2 3 14 73 1310
2018 PM-01 5 15 15 19 41 2 4 21 63 305
2018 PM-02 2 12 11 27 39 2 7 16 73 85
2018 PM-03 3 9 12 19 54 1 2 12 75 390
2018 PM-04 2 8 13 20 52 3 2 10 76 238
2018 PM-05 1 11 12 20 54 1 2 12 76 216
2018 PM-06 0 8 11 16 62 2 2 8 80 63
2017 PM 3 7 10 14 59 2 6 10 79 1466
2017 PM-01 4 8 13 16 50 3 6 13 73 369
2017 PM-02 1 8 11 15 61 1 3 10 79 94
2017 PM-03 3 7 10 13 60 1 6 11 79 473
2017 PM-04 2 5 6 12 67 3 5 7 86 259
2017 PM-05 1 7 8 15 63 3 4 8 83 199
2017 PM-06 3 3 8 20 59 0 8 7 85 64
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