2018 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	33	52	8	5	2	0	85	7	192
2018	FS-01	32	65	3	0	0	0	97	0	34
2018	FS-02	31	52	6	8	3	0	82	11	62
2018	FS-03	34	54	7	3	1	0	88	4	68
2018	FS-04	42	29	17	13	0	0	71	13	24
2017	FS	34	49	7	6	4	0	84	10	222
2017	FS-01	23	54	11	0	12	0	77	12	26
2017	FS-02	30	51	5	11	4	0	81	14	81
2017	FS-03	43	44	6	5	1	0	87	6	77
2017	FS-04	33	56	6	3	3	0	89	6	36
2014	FS	41	46	6	6	1	0	86	8	211
2014	FS-01	50	50	0	0	0	0	100	0	14
2014	FS-02	36	52	6	5	1	0	88	6	85
2014	FS-03	42	40	7	8	3	0	82	11	72
2014	FS-04	52	36	6	6	0	0	88	6	33
2011	FS	44	39	7	8	1	0	83	9	236
2011	FS-01	39	42	8	11	0	0	82	11	38
2011	FS-02	41	46	5	8	1	0	86	9	79
2011	FS-03	45	34	9	10	3	0	79	13	80
2011	FS-04	54	36	8	3	0	0	90	3	39
2008	FS	38	39	11	8	4	1	77	12	199
2008	FS-01	29	54	9	9	0	0	83	9	35
2008	FS-02	40	32	15	12	1	0	72	13	68
2008	FS-03	38	40	8	5	8	0	78	14	73
2008	FS-04	53	32	5	5	0	5	89	6	19

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	27	43	12	11	6	70	18	193
2018	FS-01	29	47	9	9	6	76	15	34
2018	FS-02	24	44	10	17	5	68	22	63
2018	FS-03	29	44	13	6	7	74	13	68
2018	FS-04	25	33	21	13	8	58	21	24
2017	FS	29	36	12	16	7	65	23	222
2017	FS-01	23	43	8	15	12	66	27	26
2017	FS-02	33	29	9	18	11	62	28	81
2017	FS-03	31	38	14	14	3	69	17	77
2017	FS-04	25	39	14	17	6	64	22	36

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	50	38	7	2	2	0	89	4	193
2018	FS-01	47	47	6	0	0	0	94	0	34
2018	FS-02	43	41	8	3	5	0	84	8	63
2018	FS-03	57	34	7	0	1	0	91	1	68
2018	FS-04	58	29	8	4	0	0	88	4	24
2017	FS	54	32	9	2	2	0	87	4	221
2017	FS-01	35	34	23	0	8	0	69	8	26
2017	FS-02	52	33	11	2	2	0	85	5	80
2017	FS-03	63	31	3	3	1	0	94	4	77
2017	FS-04	58	33	8	0	0	0	92	0	36
2014	FS	59	29	10	1	0	0	89	1	211
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	54	36	9	0	0	0	91	0	85
2014	FS-03	63	22	15	0	0	0	85	0	72
2014	FS-04	67	21	9	3	0	0	88	3	33
2011	FS	50	37	9	4	0	0	87	4	235
2011	FS-01	43	46	11	0	0	0	89	0	37
2011	FS-02	46	43	6	5	0	0	89	5	79
2011	FS-03	48	34	11	6	0	1	82	6	80
2011	FS-04	72	21	8	0	0	0	92	0	39

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	37	48	7	6	1	0	0	85	7	193
2018	FS-01	35	59	3	3	0	0	0	94	3	34
2018	FS-02	30	49	11	8	2	0	0	79	10	63
2018	FS-03	43	47	4	4	1	0	0	90	6	68
2018	FS-04	46	38	8	8	0	0	0	83	8	24
2017	FS	40	43	9	5	3	0	0	83	8	221
2017	FS-01	27	50	15	0	8	0	0	77	8	26
2017	FS-02	40	38	10	8	4	0	0	78	12	80
2017	FS-03	46	43	6	3	1	0	0	90	4	77
2017	FS-04	36	50	8	6	0	0	0	86	6	36
2014	FS	43	41	9	5	1	0	0	85	6	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	32	53	11	4	1	0	0	85	5	85
2014	FS-03	50	29	13	6	1	1	0	80	7	72
2014	FS-04	55	33	3	9	0	0	0	88	9	33
2011	FS	47	38	8	6	0	0	0	86	6	236
2011	FS-01	47	39	13	0	0	0	0	87	0	38
2011	FS-02	42	43	8	8	0	0	0	85	8	79
2011	FS-03	50	33	6	9	1	0	1	84	10	80
2011	FS-04	54	38	5	3	0	0	0	92	3	39
2008	FS	39	42	11	5	3	1	0	81	8	199
2008	FS-01	31	57	11	0	0	0	0	89	0	35
2008	FS-02	41	35	15	9	0	0	0	76	9	68
2008	FS-03	40	41	8	5	5	0	0	81	11	73
2008	FS-04	53	37	5	0	0	5	0	94	0	19

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	32	41	15	6	5	0	73	12	191
2018	FS-01	39	39	15	6	0	0	79	6	33
2018	FS-02	32	41	13	8	6	0	73	14	63
2018	FS-03	31	47	13	3	6	0	78	9	68
2018	FS-04	26	35	26	13	0	0	61	13	23
2017	FS	31	36	20	8	5	0	67	12	221
2017	FS-01	27	27	27	8	12	0	54	19	26
2017	FS-02	27	37	19	11	6	0	65	17	80
2017	FS-03	37	38	17	5	3	0	75	8	77
2017	FS-04	33	36	22	6	3	0	69	8	36
2014	FS	29	39	19	8	5	0	68	13	210
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	29	36	21	6	7	0	66	13	85
2014	FS-03	21	43	17	14	4	1	65	18	72
2014	FS-04	36	39	18	6	0	0	76	6	33
2011	FS	30	41	18	7	3	0	72	10	235
2011	FS-01	34	42	16	3	3	3	78	5	38
2011	FS-02	24	44	22	8	3	0	68	10	79
2011	FS-03	30	39	14	11	5	0	70	16	79
2011	FS-04	38	38	21	3	0	0	77	3	39

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	31	45	13	6	5	0	0	76	11	191
2018	FS-01	35	47	12	6	0	0	0	82	6	34
2018	FS-02	32	40	14	8	6	0	0	71	14	63
2018	FS-03	29	53	9	5	5	0	0	82	9	66
2018	FS-04	29	42	21	8	0	0	0	71	8	24
2017	FS	31	38	16	9	5	0	0	69	15	221
2017	FS-01	31	27	23	8	12	0	0	57	19	26
2017	FS-02	27	44	11	12	7	0	0	71	19	81
2017	FS-03	35	37	17	7	4	0	0	73	10	76
2017	FS-04	33	36	19	11	0	0	0	69	11	36
2014	FS	27	44	18	7	4	0	0	72	10	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	25	41	20	8	6	0	0	66	14	85
2014	FS-03	22	50	15	7	4	0	1	73	11	72
2014	FS-04	36	36	21	6	0	0	0	73	6	33
2011	FS	29	44	17	7	2	0	0	73	9	235
2011	FS-01	34	50	11	3	0	3	0	86	3	38
2011	FS-02	20	52	15	10	3	0	0	72	13	79
2011	FS-03	34	30	22	9	4	0	1	65	13	79
2011	FS-04	31	49	18	3	0	0	0	79	3	39
2008	FS	23	45	12	13	7	0	0	68	20	199
2008	FS-01	31	54	11	3	0	0	0	86	3	35
2008	FS-02	19	47	16	13	4	0	0	66	18	68
2008	FS-03	19	45	8	21	7	0	0	64	27	73
2008	FS-04	42	32	11	5	11	0	0	74	16	19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	36	30	18	6	4	4	2	70	10	192
2018	FS-01	29	38	21	3	3	6	0	72	6	34
2018	FS-02	42	21	16	8	6	5	2	67	16	62
2018	FS-03	31	37	18	4	3	4	3	73	8	68
2018	FS-04	46	29	21	4	0	0	0	75	4	24
2017	FS	35	29	17	10	4	4	2	67	15	222
2017	FS-01	15	34	19	12	8	12	0	56	22	26
2017	FS-02	33	33	10	11	7	4	2	70	19	81
2017	FS-03	38	27	22	8	3	1	1	67	11	77
2017	FS-04	47	22	14	11	0	3	3	73	12	36
2014	FS	34	28	20	9	4	5	0	66	14	210
2014	FS-01	79	21	0	0	0	0	0	100	0	14
2014	FS-02	26	29	25	8	5	7	0	59	14	85
2014	FS-03	31	28	18	10	7	4	1	63	18	71
2014	FS-04	48	27	12	9	0	3	0	78	9	33
2011	FS	35	30	15	12	4	3	1	68	16	235
2011	FS-01	42	26	13	11	5	3	0	70	16	38
2011	FS-02	29	30	22	11	5	3	0	61	17	79
2011	FS-03	30	32	13	13	4	5	4	68	18	79
2011	FS-04	51	28	8	13	0	0	0	79	13	39
2008	FS	27	29	14	13	10	7	2	61	25	199
2008	FS-01	31	43	11	3	6	6	0	79	9	35
2008	FS-02	28	24	19	18	7	3	1	54	26	68
2008	FS-03	21	30	11	14	12	10	3	58	30	73
2008	FS-04	47	21	11	5	5	11	0	76	12	19

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	40	35	17	4	2	2	0	77	6	192
2018	FS-01	41	29	18	3	3	6	0	75	6	34
2018	FS-02	32	37	21	5	3	3	0	70	8	63
2018	FS-03	48	33	13	4	1	0	0	81	6	67
2018	FS-04	42	46	13	0	0	0	0	88	0	24
2017	FS	38	42	7	7	3	3	0	82	11	222
2017	FS-01	46	30	4	15	4	0	0	77	19	26
2017	FS-02	29	47	6	10	4	5	0	80	14	81
2017	FS-03	43	40	6	6	3	3	0	84	9	77
2017	FS-04	42	44	8	0	3	3	0	89	3	36
2014	FS	41	34	17	3	1	4	0	79	4	211
2014	FS-01	50	36	14	0	0	0	0	86	0	14
2014	FS-02	40	32	16	5	0	6	1	77	5	85
2014	FS-03	40	36	13	3	3	6	0	81	6	72
2014	FS-04	42	36	21	0	0	0	0	79	0	33
2011	FS	37	30	15	8	1	7	1	73	10	236
2011	FS-01	45	26	13	8	0	8	0	77	9	38
2011	FS-02	27	32	18	11	3	10	0	65	15	79
2011	FS-03	39	31	14	8	1	5	3	76	9	80
2011	FS-04	49	28	15	3	0	5	0	81	3	39
2008	FS	38	34	13	6	4	5	2	76	10	199
2008	FS-01	40	37	9	3	3	9	0	84	6	35
2008	FS-02	37	37	15	6	3	3	0	76	9	68
2008	FS-03	40	32	11	4	5	4	4	78	10	73
2008	FS-04	37	21	21	16	0	5	0	61	17	19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	37	37	12	9	4	1	1	75	13	191
2018	FS-01	26	38	21	6	6	3	0	67	12	34
2018	FS-02	32	32	19	11	3	2	2	66	15	63
2018	FS-03	48	38	3	8	3	0	0	86	11	66
2018	FS-04	38	46	4	13	0	0	0	83	13	24
2017	FS	40	40	8	8	3	1	0	81	11	221
2017	FS-01	46	27	8	12	4	3	0	76	16	26
2017	FS-02	30	45	6	11	6	1	1	77	17	80
2017	FS-03	49	35	8	6	1	1	0	84	8	77
2017	FS-04	42	47	11	0	0	0	0	89	0	36
2014	FS	45	38	11	4	2	0	0	83	6	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	41	38	14	5	2	0	0	79	7	85
2014	FS-03	51	29	13	3	3	1	0	82	6	72
2014	FS-04	55	36	3	6	0	0	0	91	6	33
2011	FS	38	36	14	8	3	1	0	74	12	236
2011	FS-01	45	26	16	13	0	0	0	71	13	38
2011	FS-02	25	43	15	9	5	3	0	70	14	79
2011	FS-03	44	31	13	6	5	1	0	76	11	80
2011	FS-04	44	38	10	8	0	0	0	82	8	39
2008	FS	34	36	16	9	4	3	0	72	12	198
2008	FS-01	34	34	17	6	0	9	0	75	6	35
2008	FS-02	35	38	10	12	4	0	0	74	16	68
2008	FS-03	33	36	18	7	4	1	0	70	11	72
2008	FS-04	37	26	21	11	0	5	0	67	11	19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	40	35	15	7	3	0	75	10	192
2018	FS-01	38	41	9	6	6	0	79	12	34
2018	FS-02	35	33	17	13	2	0	68	14	63
2018	FS-03	49	30	15	3	3	0	79	6	67
2018	FS-04	29	50	13	8	0	0	79	8	24
2017	FS	45	32	10	6	5	2	79	11	222
2017	FS-01	57	19	4	8	8	4	80	16	26
2017	FS-02	40	36	11	6	6	1	77	12	81
2017	FS-03	50	32	6	5	5	1	83	10	77
2017	FS-04	42	33	17	6	0	3	77	6	36
2014	FS	44	35	13	6	2	0	80	8	211
2014	FS-01	36	57	7	0	0	0	93	0	14
2014	FS-02	39	38	13	9	1	0	76	11	85
2014	FS-03	49	29	14	3	4	1	79	7	72
2014	FS-04	55	27	15	3	0	0	82	3	33

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	27	37	17	8	5	5	1	68	14	190
2018	FS-01	38	26	15	6	9	6	0	69	16	34
2018	FS-02	26	40	13	11	5	3	2	69	17	62
2018	FS-03	24	38	19	9	3	7	0	67	13	68
2018	FS-04	26	43	22	4	4	0	0	70	9	23
2017	FS	26	33	15	11	5	10	0	66	18	222
2017	FS-01	31	23	12	12	4	19	0	66	19	26
2017	FS-02	26	31	14	13	8	7	0	62	23	81
2017	FS-03	25	34	15	9	4	13	0	67	15	77
2017	FS-04	28	42	14	11	0	6	0	73	12	36
2014	FS	23	38	14	12	2	11	0	68	16	210
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	18	39	16	13	2	11	1	64	17	85
2014	FS-03	22	36	13	14	3	13	0	67	19	72
2014	FS-04	34	38	13	9	3	3	0	74	13	32
2011	FS	32	36	16	8	3	4	1	72	12	235
2011	FS-01	35	38	16	8	0	3	0	75	8	37
2011	FS-02	27	47	14	6	5	1	0	74	12	79
2011	FS-03	34	26	18	10	4	6	3	66	15	80
2011	FS-04	38	33	15	5	3	5	0	76	8	39

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	21	40	18	15	6	1	61	21	189
2018	FS-01	24	44	12	15	6	0	68	21	34
2018	FS-02	23	38	16	15	8	0	61	23	61
2018	FS-03	18	40	21	16	4	1	58	21	68
2018	FS-04	22	43	17	13	4	0	65	17	23
2017	FS	22	35	24	9	6	3	59	16	221
2017	FS-01	23	30	23	12	8	4	56	20	26
2017	FS-02	23	31	24	9	10	3	56	19	80
2017	FS-03	18	37	28	9	3	5	58	12	77
2017	FS-04	30	45	11	8	6	0	75	14	36
2014	FS	19	41	19	13	5	2	62	18	211
2014	FS-01	14	50	21	0	0	14	75	0	14
2014	FS-02	21	39	19	15	5	1	61	20	85
2014	FS-03	18	40	22	11	8	0	58	19	72
2014	FS-04	18	45	18	12	3	3	66	16	33
2011	FS	23	45	19	6	5	1	69	12	235
2011	FS-01	27	57	16	0	0	0	84	0	37
2011	FS-02	16	42	24	9	8	1	59	17	79
2011	FS-03	24	45	16	9	4	3	71	13	80
2011	FS-04	33	38	18	3	8	0	72	10	39
2008	FS	10	41	23	14	12	1	51	26	199
2008	FS-01	20	49	26	3	0	3	71	3	35
2008	FS-02	12	41	25	16	6	0	53	22	68
2008	FS-03	5	38	22	12	22	0	44	34	73
2008	FS-04	5	42	16	32	5	0	47	37	19

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	39	22	21	8	3	48	30	189
2018	FS-01	6	50	18	24	3	0	56	26	34
2018	FS-02	11	39	15	18	11	6	53	31	62
2018	FS-03	7	31	31	19	7	3	40	28	67
2018	FS-04	0	48	22	26	4	0	48	30	23
2017	FS	10	38	25	17	6	4	50	24	221
2017	FS-01	12	27	23	15	12	12	43	31	26
2017	FS-02	8	40	25	17	7	2	49	25	81
2017	FS-03	9	38	26	18	3	6	50	22	76
2017	FS-04	17	44	22	11	6	0	61	17	36
2014	FS	9	38	23	19	6	4	50	27	211
2014	FS-01	7	43	29	14	0	7	54	15	14
2014	FS-02	13	38	20	21	4	5	53	26	85
2014	FS-03	8	32	28	19	11	1	41	31	72
2014	FS-04	0	55	21	15	6	3	56	22	33
2011	FS	12	42	23	15	4	4	56	20	235
2011	FS-01	24	42	13	11	3	8	71	14	38
2011	FS-02	8	38	28	19	4	4	47	24	79
2011	FS-03	10	38	27	16	5	4	50	22	79
2011	FS-04	13	59	13	10	5	0	72	15	39
2008	FS	4	28	26	29	9	5	33	40	198
2008	FS-01	3	41	21	18	0	18	54	21	34
2008	FS-02	7	18	31	35	7	1	25	43	68
2008	FS-03	1	33	25	25	14	3	35	39	73
2008	FS-04	0	26	26	42	5	0	26	47	19

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	40	17	24	11	0	0	48	35	189
2018	FS-01	9	38	18	24	12	0	0	47	35	34
2018	FS-02	8	43	13	26	10	0	0	51	36	61
2018	FS-03	9	38	21	22	10	0	0	47	32	68
2018	FS-04	0	48	17	26	9	0	0	48	35	23
2017	FS	9	34	26	22	8	1	0	43	30	222
2017	FS-01	15	15	15	31	19	4	0	32	52	26
2017	FS-02	8	36	26	21	10	0	0	44	30	81
2017	FS-03	9	41	26	18	4	3	0	51	22	77
2017	FS-04	8	28	36	25	3	0	0	36	28	36
2014	FS	8	37	29	18	7	2	0	46	25	211
2014	FS-01	7	43	29	14	0	7	0	54	15	14
2014	FS-02	9	34	26	22	6	2	0	45	29	85
2014	FS-03	6	38	29	17	11	0	0	43	28	72
2014	FS-04	6	45	33	9	3	3	0	53	13	33
2011	FS	11	43	23	17	3	1	0	55	21	236
2011	FS-01	21	50	16	13	0	0	0	71	13	38
2011	FS-02	10	35	28	22	5	0	0	46	27	79
2011	FS-03	9	41	24	19	4	3	1	52	23	80
2011	FS-04	10	54	21	10	3	3	0	66	13	39
2008	FS	6	39	23	20	9	3	0	46	30	198
2008	FS-01	14	40	26	11	3	6	0	58	15	35
2008	FS-02	9	31	28	22	7	1	0	41	30	67
2008	FS-03	1	42	25	18	11	3	0	45	30	73
2008	FS-04	0	58	0	32	11	0	0	58	42	19

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	18	40	19	12	12	0	0	58	23	191
2018	FS-01	21	41	18	9	12	0	0	62	21	34
2018	FS-02	21	39	13	13	15	0	0	60	27	62
2018	FS-03	16	42	25	7	9	0	0	58	16	67
2018	FS-04	13	42	17	21	8	0	0	54	29	24
2017	FS	15	45	17	14	8	0	0	60	23	222
2017	FS-01	15	58	7	12	8	0	0	73	19	26
2017	FS-02	19	40	14	13	13	1	0	59	26	81
2017	FS-03	15	41	24	14	5	0	0	56	19	77
2017	FS-04	8	56	11	19	6	0	0	64	25	36
2014	FS	20	44	16	12	7	1	0	64	19	211
2014	FS-01	36	50	14	0	0	0	0	86	0	14
2014	FS-02	14	48	14	14	9	0	0	62	24	85
2014	FS-03	22	40	17	10	7	4	0	65	17	72
2014	FS-04	27	33	15	18	6	0	0	61	24	33
2011	FS	14	42	20	17	6	0	1	57	23	236
2011	FS-01	18	42	18	18	0	0	3	62	19	38
2011	FS-02	9	39	25	20	6	0	0	48	27	79
2011	FS-03	14	44	16	16	8	0	3	59	24	80
2011	FS-04	21	44	18	13	5	0	0	64	18	39

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	24	54	11	8	3	78	11	192
2018	FS-01	29	50	9	6	6	79	12	34
2018	FS-02	23	55	10	10	3	77	13	62
2018	FS-03	24	54	13	7	1	78	9	68
2018	FS-04	25	54	13	8	0	79	8	24
2017	FS	29	48	10	11	2	76	14	222
2017	FS-01	19	61	15	0	4	81	4	26
2017	FS-02	31	39	12	15	4	70	19	81
2017	FS-03	31	50	8	10	1	81	11	77
2017	FS-04	28	53	6	14	0	81	14	36

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	10	30	22	19	7	10	1	46	30	191
2018	FS-01	6	24	26	21	9	15	0	34	34	34
2018	FS-02	6	19	26	23	10	16	0	31	38	62
2018	FS-03	16	40	16	18	1	4	3	61	21	67
2018	FS-04	8	46	21	17	4	4	0	57	22	24
2017	FS	11	28	17	21	8	14	1	46	35	222
2017	FS-01	8	23	19	19	15	12	4	36	41	26
2017	FS-02	8	21	19	19	9	21	2	38	37	81
2017	FS-03	12	28	10	32	6	12	0	45	43	77
2017	FS-04	17	47	22	8	3	3	0	66	11	36
2014	FS	8	35	24	16	9	9	1	47	27	211
2014	FS-01	0	43	43	0	0	14	0	50	0	14
2014	FS-02	5	27	21	20	13	13	1	37	38	85
2014	FS-03	6	43	18	17	10	6	1	52	28	72
2014	FS-04	24	30	33	9	0	3	0	56	9	33

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	30	40	18	7	5	1	1	70	12	192
2018	FS-01	41	26	18	6	6	3	0	70	12	34
2018	FS-02	24	41	21	6	5	2	2	67	11	63
2018	FS-03	33	39	16	7	4	0	0	72	12	67
2018	FS-04	21	54	17	4	4	0	0	75	8	24
2017	FS	30	42	13	10	3	1	1	74	13	222
2017	FS-01	50	31	11	4	4	0	0	81	8	26
2017	FS-02	25	44	15	11	5	1	0	69	16	81
2017	FS-03	31	41	12	12	1	1	3	75	13	77
2017	FS-04	28	53	8	8	3	0	0	81	11	36
2014	FS	32	43	14	6	3	2	0	76	9	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	32	36	18	9	2	2	0	70	12	85
2014	FS-03	32	47	11	1	6	3	0	81	7	72
2014	FS-04	36	36	15	12	0	0	0	73	12	33
2011	FS	28	41	13	12	4	2	0	70	16	236
2011	FS-01	34	26	13	13	8	5	0	64	22	38
2011	FS-02	19	49	14	11	4	3	0	70	16	79
2011	FS-03	30	38	15	14	3	0	1	68	16	80
2011	FS-04	33	46	8	8	5	0	0	79	13	39
2008	FS	22	41	16	14	5	3	0	65	19	199
2008	FS-01	17	40	20	11	0	11	0	65	13	35
2008	FS-02	22	40	16	16	6	0	0	62	22	68
2008	FS-03	25	47	12	10	5	1	0	72	15	73
2008	FS-04	26	26	21	16	11	0	0	53	26	19

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	41	21	12	4	4	6	59	18	143
2018	FS-01	22	39	17	0	6	0	17	73	7	18
2018	FS-02	10	44	20	15	7	2	2	56	23	41
2018	FS-03	11	41	18	13	2	8	7	62	17	61
2018	FS-04	9	35	35	13	4	0	4	45	18	23
2017	FS	18	41	13	10	3	9	6	70	16	169
2017	FS-01	0	46	8	15	0	31	0	67	22	13
2017	FS-02	15	42	16	8	5	5	8	66	15	56
2017	FS-03	21	46	10	9	2	11	2	76	13	63
2017	FS-04	25	31	14	14	3	3	11	64	19	36
2014	FS	19	42	13	8	4	9	5	71	14	162
2014	FS-02	18	44	11	7	7	11	2	71	17	55
2014	FS-03	20	37	17	11	2	9	5	66	14	65
2014	FS-04	23	43	10	7	3	10	3	77	12	30

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	57	9	16	5	0	0	69	21	193
2018	FS-01	24	53	12	3	9	0	0	76	12	34
2018	FS-02	8	62	11	17	2	0	0	70	19	63
2018	FS-03	12	57	7	19	4	0	0	69	24	68
2018	FS-04	13	58	4	13	13	0	0	71	25	24
2017	FS	14	45	12	21	7	0	0	59	29	222
2017	FS-01	15	50	19	8	8	0	0	65	15	26
2017	FS-02	15	48	11	17	7	1	0	64	25	81
2017	FS-03	15	35	13	27	10	0	0	50	37	77
2017	FS-04	8	55	8	25	3	0	0	64	28	36
2014	FS	16	45	12	22	5	0	0	61	27	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	14	40	12	29	5	0	0	54	34	85
2014	FS-03	13	43	15	22	7	0	0	56	29	72
2014	FS-04	24	52	6	12	6	0	0	76	18	33
2011	FS	22	47	14	13	4	0	0	69	17	236
2011	FS-01	34	39	16	8	3	0	0	74	11	38
2011	FS-02	13	49	13	15	9	1	0	63	24	79
2011	FS-03	19	50	19	10	3	0	0	69	13	80
2011	FS-04	33	46	3	18	0	0	0	79	18	39
2008	FS	18	42	19	15	6	0	1	60	21	199
2008	FS-01	37	46	11	6	0	0	0	83	6	35
2008	FS-02	15	34	21	22	7	0	1	49	30	68
2008	FS-03	15	47	16	12	10	0	0	62	22	73
2008	FS-04	5	53	32	11	0	0	0	58	11	19

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	38	47	7	6	2	85	8	193
2018	FS-01	29	65	3	3	0	94	3	34
2018	FS-02	30	51	10	6	3	81	10	63
2018	FS-03	43	43	7	6	1	85	7	68
2018	FS-04	58	25	4	8	4	83	13	24
2017	FS	46	41	6	6	2	87	8	221
2017	FS-01	39	43	15	0	4	81	4	26
2017	FS-02	42	42	6	8	2	83	11	80
2017	FS-03	50	40	3	6	1	90	8	77
2017	FS-04	53	39	6	3	0	92	3	36
2014	FS	45	38	8	8	1	83	9	210
2014	FS-01	64	36	0	0	0	100	0	14
2014	FS-02	39	42	11	8	0	81	8	84
2014	FS-03	46	35	7	8	4	81	12	72
2014	FS-04	55	36	3	6	0	91	6	33
2011	FS	44	37	11	6	2	81	8	235
2011	FS-01	46	35	16	0	3	81	3	37
2011	FS-02	42	34	15	8	1	76	9	79
2011	FS-03	43	38	9	8	4	80	11	80
2011	FS-04	51	41	3	5	0	92	5	39
2008	FS	39	39	9	10	4	78	14	199
2008	FS-01	40	49	6	6	0	89	6	35
2008	FS-02	34	38	10	16	1	72	18	68
2008	FS-03	40	41	5	5	8	81	14	73
2008	FS-04	63	16	16	5	0	79	5	19

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	38	48	4	7	3	0	87	10	188
2018	FS-01	26	71	0	3	0	0	97	3	34
2018	FS-02	35	47	7	7	5	0	82	12	60
2018	FS-03	44	42	2	11	2	0	86	12	66
2018	FS-04	50	38	4	4	4	0	88	8	24
2017	FS	45	42	6	4	2	0	88	6	221
2017	FS-01	31	54	8	4	4	0	85	8	26
2017	FS-02	47	35	7	7	4	0	82	11	80
2017	FS-03	49	41	6	3	1	0	90	4	77
2017	FS-04	47	50	3	0	0	0	97	0	36
2014	FS	47	38	7	6	1	0	85	8	211
2014	FS-01	57	43	0	0	0	0	100	0	14
2014	FS-02	44	40	9	6	1	0	84	7	85
2014	FS-03	46	38	4	10	3	0	83	13	72
2014	FS-04	61	30	6	3	0	0	91	3	33
2011	FS	40	47	7	6	1	0	86	7	236
2011	FS-01	39	50	5	3	3	0	89	5	38
2011	FS-02	34	51	8	8	0	0	85	8	79
2011	FS-03	40	41	10	8	1	0	81	9	80
2011	FS-04	51	46	0	3	0	0	97	3	39
2008	FS	38	45	7	7	3	1	83	10	199
2008	FS-01	37	49	11	0	0	3	88	0	35
2008	FS-02	37	44	6	12	1	0	81	13	68
2008	FS-03	38	49	4	4	4	0	88	8	73
2008	FS-04	47	32	11	11	0	0	79	11	19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	10	35	19	22	12	2	0	46	35	193
2018	FS-01	15	41	15	21	6	3	0	58	27	34
2018	FS-02	11	40	19	19	10	2	0	52	29	63
2018	FS-03	6	37	21	25	10	1	0	43	36	68
2018	FS-04	13	13	21	29	25	0	0	25	54	24
2017	FS	11	35	23	17	12	1	0	46	30	222
2017	FS-01	12	35	27	15	12	0	0	46	27	26
2017	FS-02	13	33	21	17	14	1	1	47	31	81
2017	FS-03	12	38	19	22	8	1	0	50	30	77
2017	FS-04	6	33	33	11	17	0	0	39	28	36
2014	FS	9	40	21	21	8	0	0	49	29	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	12	32	21	27	7	1	0	44	35	85
2014	FS-03	1	42	22	21	13	0	1	44	34	72
2014	FS-04	12	48	21	15	3	0	0	61	18	33
2011	FS	13	44	19	14	8	1	1	58	23	236
2011	FS-01	21	39	26	5	0	5	3	66	6	38
2011	FS-02	10	42	22	15	11	0	0	52	27	79
2011	FS-03	8	48	18	18	9	0	1	56	27	80
2011	FS-04	21	46	10	15	8	0	0	67	23	39
2008	FS	9	36	17	21	16	1	0	45	37	198
2008	FS-01	23	46	20	3	6	3	0	71	9	35
2008	FS-02	9	21	19	34	16	1	0	30	51	68
2008	FS-03	4	46	13	22	15	0	0	50	38	72
2008	FS-04	0	47	26	5	21	0	0	47	26	19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	16	36	19	16	12	1	2	53	28	193
2018	FS-01	24	44	18	6	6	3	0	70	12	34
2018	FS-02	16	33	24	16	10	0	2	50	26	63
2018	FS-03	13	38	15	16	15	1	1	53	32	68
2018	FS-04	13	25	17	29	13	0	4	39	43	24
2017	FS	14	35	18	18	12	2	1	50	31	221
2017	FS-01	19	12	19	23	15	8	4	35	43	26
2017	FS-02	14	40	18	15	11	1	1	55	26	81
2017	FS-03	16	36	18	18	9	3	0	53	28	76
2017	FS-04	6	36	19	19	17	0	3	43	37	36
2014	FS	16	42	13	15	12	1	1	59	28	211
2014	FS-01	36	57	0	0	0	7	0	100	0	14
2014	FS-02	12	45	16	18	8	0	1	57	26	85
2014	FS-03	15	35	11	17	18	1	3	52	36	72
2014	FS-04	21	39	12	12	15	0	0	61	27	33
2011	FS	20	37	9	15	14	2	2	59	31	236
2011	FS-01	26	53	8	5	0	8	0	86	6	38
2011	FS-02	22	33	9	20	13	3	1	57	34	79
2011	FS-03	14	39	10	15	20	0	3	54	36	80
2011	FS-04	26	26	10	15	21	0	3	53	37	39
2008	FS	22	33	13	12	18	1	1	57	30	198
2008	FS-01	44	47	3	0	6	0	0	91	6	34
2008	FS-02	21	29	16	21	13	0	0	50	34	68
2008	FS-03	15	32	18	10	22	1	3	49	33	73
2008	FS-04	21	37	5	11	21	5	0	61	33	19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	28	41	11	15	5	0	0	69	19	193
2018	FS-01	38	24	21	15	3	0	0	62	18	34
2018	FS-02	22	43	10	19	6	0	0	65	25	63
2018	FS-03	31	50	6	9	4	0	0	81	13	68
2018	FS-04	21	46	21	13	0	0	0	67	13	24
2017	FS	31	46	7	12	5	0	0	77	17	221
2017	FS-01	23	38	12	15	12	0	0	61	27	26
2017	FS-02	29	42	9	15	6	0	0	71	21	80
2017	FS-03	36	50	3	8	4	0	0	86	12	77
2017	FS-04	33	50	8	8	0	0	0	83	8	36
2014	FS	26	47	13	9	4	0	0	73	14	211
2014	FS-01	50	50	0	0	0	0	0	100	0	14
2014	FS-02	22	45	15	14	4	0	0	67	18	85
2014	FS-03	26	44	14	8	6	1	0	72	14	72
2014	FS-04	24	55	9	6	6	0	0	79	12	33
2011	FS	34	43	14	7	1	0	0	78	9	235
2011	FS-01	27	57	8	8	0	0	0	84	8	37
2011	FS-02	29	41	19	10	1	0	0	70	11	79
2011	FS-03	36	43	13	6	1	0	1	80	8	80
2011	FS-04	46	38	10	3	3	0	0	85	5	39

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	34	42	13	5	6	1	77	11	191
2018	FS-01	32	38	18	6	6	0	71	12	34
2018	FS-02	32	39	13	8	8	0	71	16	62
2018	FS-03	41	41	12	0	4	1	84	4	68
2018	FS-04	22	61	9	4	4	0	83	9	23
2017	FS	38	36	11	12	4	0	74	15	220
2017	FS-01	23	30	19	19	8	0	54	27	26
2017	FS-02	33	33	10	18	6	0	65	24	80
2017	FS-03	48	37	6	7	1	0	86	8	76
2017	FS-04	39	45	14	3	0	0	83	3	36
2014	FS	36	42	12	6	4	0	78	10	211
2014	FS-01	43	57	0	0	0	0	100	0	14
2014	FS-02	35	40	15	4	6	0	75	9	85
2014	FS-03	33	43	10	8	4	1	77	13	72
2014	FS-04	42	33	12	9	3	0	76	12	33

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	24	38	18	15	5	1	0	62	20	193
2018	FS-01	32	32	15	15	6	0	0	65	21	34
2018	FS-02	21	41	13	19	6	0	0	62	25	63
2018	FS-03	28	35	24	9	3	1	0	64	12	68
2018	FS-04	13	42	25	17	4	0	0	54	21	24
2017	FS	29	36	15	15	4	0	0	66	19	221
2017	FS-01	15	50	23	0	12	0	0	65	12	26
2017	FS-02	33	26	15	17	7	0	1	60	25	80
2017	FS-03	32	45	12	12	0	0	0	77	12	77
2017	FS-04	28	31	11	28	3	0	0	58	31	36
2014	FS	26	42	16	11	5	0	0	68	16	211
2014	FS-01	36	43	14	7	0	0	0	79	7	14
2014	FS-02	22	42	15	12	8	0	0	65	20	85
2014	FS-03	26	44	15	11	1	1	0	72	13	72
2014	FS-04	30	36	12	15	6	0	0	67	21	33
2011	FS	31	45	12	8	3	0	1	77	11	234
2011	FS-01	24	53	18	5	0	0	0	76	5	38
2011	FS-02	27	51	9	9	4	0	1	78	13	79
2011	FS-03	35	37	14	10	3	0	1	73	13	78
2011	FS-04	41	41	10	3	5	0	0	82	8	39

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	17	43	23	12	4	2	61	16	193
2018	FS-01	18	47	18	15	3	0	65	18	34
2018	FS-02	17	35	22	17	5	3	54	23	63
2018	FS-03	15	49	22	9	4	1	64	13	68
2018	FS-04	17	50	29	4	0	0	67	4	24
2017	FS	16	41	22	14	4	3	58	19	222
2017	FS-01	12	15	30	23	12	8	29	38	26
2017	FS-02	17	35	25	15	4	5	55	20	81
2017	FS-03	15	51	20	8	5	0	67	13	77
2017	FS-04	19	47	17	17	0	0	67	17	36

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	24	34	16	17	8	0	1	58	26	193
2018	FS-01	38	24	21	6	9	0	3	64	15	34
2018	FS-02	27	37	10	17	10	0	0	63	27	63
2018	FS-03	19	40	19	18	4	0	0	59	22	68
2018	FS-04	13	29	21	29	8	0	0	42	38	24
2017	FS	27	37	11	18	7	0	0	64	25	221
2017	FS-01	27	35	4	23	12	0	0	62	34	26
2017	FS-02	27	41	8	16	7	0	0	69	23	80
2017	FS-03	28	37	10	19	5	0	0	65	24	77
2017	FS-04	28	25	22	19	6	0	0	53	25	36
2014	FS	34	33	13	15	4	0	1	67	19	211
2014	FS-01	36	36	14	7	0	0	7	77	8	14
2014	FS-02	29	40	12	14	5	0	0	69	19	85
2014	FS-03	36	29	18	11	4	0	1	66	15	72
2014	FS-04	45	18	6	24	6	0	0	64	30	33
2011	FS	28	42	11	12	5	1	1	71	18	236
2011	FS-01	32	34	11	18	3	3	0	68	22	38
2011	FS-02	27	42	13	9	9	0	1	69	18	79
2011	FS-03	29	41	10	13	4	3	1	73	17	80
2011	FS-04	28	49	8	13	3	0	0	77	15	39

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	31	23	19	18	1	0	40	37	193
2018	FS-01	9	29	24	21	18	0	0	38	38	34
2018	FS-02	14	38	22	14	10	2	0	53	24	63
2018	FS-03	6	24	28	26	16	0	0	29	43	68
2018	FS-04	4	38	17	4	38	0	0	42	42	24
2017	FS	12	35	26	16	10	0	1	48	26	222
2017	FS-01	15	39	23	19	4	0	0	54	23	26
2017	FS-02	15	34	28	14	7	0	1	50	21	81
2017	FS-03	12	36	24	15	12	0	1	48	27	77
2017	FS-04	6	33	25	19	17	0	0	39	36	36
2014	FS	17	33	25	13	11	1	0	50	25	211
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	14	35	25	13	13	0	0	49	26	85
2014	FS-03	21	24	26	15	13	1	0	45	28	72
2014	FS-04	12	36	21	18	12	0	0	48	30	33
2011	FS	12	31	24	18	14	1	0	44	32	235
2011	FS-01	11	22	41	14	14	0	0	32	27	37
2011	FS-02	11	37	19	14	18	1	0	49	32	79
2011	FS-03	11	31	21	24	11	1	0	43	35	80
2011	FS-04	18	28	23	21	10	0	0	46	31	39
2008	FS	20	26	27	16	12	0	0	46	28	199
2008	FS-01	29	26	29	3	14	0	0	54	17	35
2008	FS-02	18	22	29	18	13	0	0	40	31	68
2008	FS-03	21	26	22	21	11	0	0	47	32	73
2008	FS-04	5	47	26	21	0	0	0	53	21	19

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	FS	17	64	19	193
2018	FS-01	21	68	12	34
2018	FS-02	11	62	27	63
2018	FS-03	18	69	13	68
2018	FS-04	29	54	17	24
2017	FS	16	66	18	222
2017	FS-01	0	73	27	26
2017	FS-02	21	57	21	81
2017	FS-03	16	68	16	77
2017	FS-04	17	75	8	36
2014	FS	15	63	22	211
2014	FS-01	14	64	21	14
2014	FS-02	9	65	26	85
2014	FS-03	24	53	24	72
2014	FS-04	15	79	6	33
2011	FS	19	62	18	236
2011	FS-01	3	82	16	38
2011	FS-02	14	66	20	79
2011	FS-03	29	49	23	80
2011	FS-04	28	64	8	39

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	FS	24	27	12	12	0	24	33
2018	FS-03	25	17	17	8	0	33	12
2017	FS	25	30	3	11	5	27	34
2017	FS-02	16	17	0	11	11	45	15
2017	FS-03	16	46	8	16	0	15	13
2014	FS	19	47	6	16	9999	13	32
2014	FS-03	12	53	6	18	9999	12	17
2011	FS	28	46	15	7	9999	4	46
2011	FS-02	18	36	36	9	9999	0	11
2011	FS-03	22	57	13	4	9999	4	23
2011	FS-04	55	36	0	0	9999	9	11

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	54	37	5	3	0	1	92	3	193
2018	FS-01	56	35	6	3	0	0	91	3	34
2018	FS-02	57	35	3	5	0	0	92	5	63
2018	FS-03	51	38	9	0	0	1	91	0	68
2018	FS-04	54	42	0	4	0	0	96	4	24
2017	FS	53	36	6	4	1	0	89	5	222
2017	FS-01	43	46	8	4	0	0	88	4	26
2017	FS-02	58	27	7	7	1	0	85	8	81
2017	FS-03	51	38	6	3	1	0	90	4	77
2017	FS-04	53	47	0	0	0	0	100	0	36
2014	FS	54	36	5	3	1	0	91	4	211
2014	FS-01	79	21	0	0	0	0	100	0	14
2014	FS-02	54	39	5	2	0	0	93	2	85
2014	FS-03	50	33	8	4	4	0	83	8	72
2014	FS-04	55	39	3	3	0	0	94	3	33
2011	FS	49	41	5	3	2	0	90	5	235
2011	FS-01	55	39	5	0	0	0	95	0	38
2011	FS-02	50	37	5	5	3	0	87	8	78
2011	FS-03	48	43	5	4	1	0	90	5	80
2011	FS-04	46	46	5	0	3	0	92	3	39
2008	FS	53	33	7	4	4	0	86	8	199
2008	FS-01	54	31	11	3	0	0	86	3	35
2008	FS-02	53	38	6	3	0	0	91	3	68
2008	FS-03	53	32	5	3	7	0	85	10	73
2008	FS-04	53	26	5	16	0	0	79	16	19

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	18	54	14	8	4	1	73	13	191
2018	FS-01	24	55	12	6	3	0	79	9	33
2018	FS-02	19	54	16	6	5	0	73	11	63
2018	FS-03	16	55	12	10	3	3	74	14	67
2018	FS-04	13	58	17	13	0	0	71	13	24
2017	FS	19	52	12	13	3	0	72	16	222
2017	FS-01	12	50	15	8	12	4	64	20	26
2017	FS-02	21	51	9	16	2	0	72	19	81
2017	FS-03	24	54	11	8	3	0	78	10	77
2017	FS-04	11	53	17	19	0	0	64	19	36
2014	FS	20	53	14	9	3	1	74	12	211
2014	FS-01	29	64	7	0	0	0	93	0	14
2014	FS-02	20	48	16	9	4	2	70	13	85
2014	FS-03	24	50	13	10	3	1	75	13	72
2014	FS-04	15	58	12	12	3	0	73	15	33
2011	FS	28	48	12	8	3	0	76	11	236
2011	FS-01	37	55	3	3	0	3	95	3	38
2011	FS-02	27	48	13	9	4	0	75	13	79
2011	FS-03	26	43	19	9	4	0	69	13	80
2011	FS-04	23	54	8	10	5	0	77	15	39

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	8	31	40	18	3	0	0	21	39	192
2018	FS-01	6	15	41	38	0	0	0	38	21	34
2018	FS-02	11	29	33	21	6	0	0	27	40	63
2018	FS-03	7	45	36	10	1	0	0	12	52	67
2018	FS-04	8	25	63	4	0	0	0	4	33	24
2017	FS	8	38	38	13	2	0	1	15	46	222
2017	FS-01	4	19	39	30	8	0	0	38	23	26
2017	FS-02	8	37	39	11	4	0	1	14	46	81
2017	FS-03	9	42	32	15	0	0	1	16	52	77
2017	FS-04	8	42	47	3	0	0	0	3	50	36
2014	FS	13	30	45	10	1	1	0	12	43	210
2014	FS-01	0	14	43	36	0	7	0	38	15	14
2014	FS-02	15	27	44	13	1	0	0	14	42	85
2014	FS-03	15	39	39	4	1	1	0	6	55	72
2014	FS-04	6	27	58	9	0	0	0	9	33	33
2011	FS	7	29	43	16	3	0	1	20	37	234
2011	FS-01	5	22	41	22	8	0	3	31	28	37
2011	FS-02	14	25	48	11	1	0	0	13	39	79
2011	FS-03	5	36	39	15	3	0	3	18	42	80
2011	FS-04	0	29	42	24	3	3	0	27	30	38
2008	FS	10	35	41	11	3	0	1	14	45	199
2008	FS-01	6	29	40	17	6	0	3	24	35	35
2008	FS-02	9	29	44	15	3	0	0	18	38	68
2008	FS-03	15	37	37	8	1	0	1	10	53	73
2008	FS-04	5	58	37	0	0	0	0	0	63	19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	4	13	34	38	10	1	0	48	17	192
2018	FS-01	0	3	24	52	18	3	0	72	3	33
2018	FS-02	6	14	30	33	16	0	0	49	21	63
2018	FS-03	4	15	41	34	6	0	0	40	19	68
2018	FS-04	4	21	42	33	0	0	0	33	25	24
2017	FS	4	15	34	34	10	1	3	46	19	220
2017	FS-01	4	15	23	30	23	4	0	56	20	26
2017	FS-02	5	13	33	30	12	0	7	45	19	81
2017	FS-03	3	17	31	40	6	1	1	47	20	75
2017	FS-04	3	14	44	33	6	0	0	39	17	36
2014	FS	6	23	39	22	8	1	0	31	29	210
2014	FS-01	0	7	29	43	14	7	0	62	8	14
2014	FS-02	7	20	42	20	9	1	0	30	27	85
2014	FS-03	7	32	35	21	4	1	0	25	39	72
2014	FS-04	3	18	39	24	12	0	3	38	22	33
2011	FS	3	14	29	36	13	2	3	52	18	233
2011	FS-01	0	5	32	41	11	8	3	58	6	37
2011	FS-02	3	11	28	44	11	1	1	57	14	79
2011	FS-03	5	22	22	32	14	1	5	49	28	79
2011	FS-04	0	13	45	26	16	0	0	42	13	38
2008	FS	8	25	34	26	7	0	1	33	32	199
2008	FS-01	6	23	26	29	14	0	3	44	29	35
2008	FS-02	6	13	40	35	6	0	0	41	19	68
2008	FS-03	10	29	33	21	7	0	1	28	39	73
2008	FS-04	5	42	42	11	0	0	0	11	47	19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	15	43	27	4	1	1	32	24	191
2018	FS-01	3	9	38	38	6	0	6	47	13	34
2018	FS-02	8	13	33	34	10	2	0	45	22	61
2018	FS-03	13	22	50	15	0	0	0	15	35	68
2018	FS-04	8	8	58	25	0	0	0	25	17	24
2017	FS	6	18	37	28	7	0	4	36	25	219
2017	FS-01	4	15	43	23	8	4	4	33	21	26
2017	FS-02	10	15	26	31	8	0	10	43	28	80
2017	FS-03	5	17	44	28	5	0	0	33	22	75
2017	FS-04	3	25	39	25	8	0	0	33	28	36
2014	FS	8	19	38	26	6	1	1	33	27	210
2014	FS-01	0	14	36	36	7	7	0	46	15	14
2014	FS-02	6	19	32	34	8	0	1	43	25	85
2014	FS-03	8	24	44	17	4	1	1	21	33	72
2014	FS-04	15	12	42	24	3	0	3	28	28	33
2011	FS	6	11	33	34	12	2	3	48	18	234
2011	FS-01	5	5	24	35	16	5	8	59	13	37
2011	FS-02	4	13	22	38	19	1	4	60	17	79
2011	FS-03	6	14	45	29	4	0	3	33	21	80
2011	FS-04	11	5	39	34	8	3	0	43	16	38
2008	FS	13	17	37	22	8	2	3	31	31	199
2008	FS-01	9	11	43	14	9	3	11	27	23	35
2008	FS-02	10	18	37	25	9	1	0	34	28	68
2008	FS-03	16	15	36	23	5	1	3	30	33	73
2008	FS-04	16	21	32	21	11	0	0	32	37	19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	11	25	41	19	4	0	0	23	36	192
2018	FS-01	9	18	41	26	6	0	0	32	26	34
2018	FS-02	6	27	35	25	6	0	0	32	33	63
2018	FS-03	13	28	41	18	0	0	0	18	41	68
2018	FS-04	17	22	61	0	0	0	0	0	39	23
2017	FS	9	22	37	24	8	0	1	32	31	222
2017	FS-01	12	15	34	23	15	0	0	39	27	26
2017	FS-02	12	18	30	30	8	0	4	39	30	81
2017	FS-03	5	26	41	22	6	0	0	28	31	77
2017	FS-04	8	28	45	17	3	0	0	19	36	36
2014	FS	8	24	35	27	4	1	0	32	33	209
2014	FS-01	0	7	21	57	7	7	0	69	8	14
2014	FS-02	7	19	33	35	6	0	0	40	26	84
2014	FS-03	8	31	35	21	4	1	0	25	39	72
2014	FS-04	15	30	42	9	0	0	3	9	47	33
2011	FS	6	24	36	26	6	1	1	33	30	234
2011	FS-01	8	19	22	38	8	3	3	49	29	37
2011	FS-02	4	24	33	29	8	1	1	38	29	79
2011	FS-03	8	23	45	20	4	0	1	24	30	80
2011	FS-04	3	29	39	18	8	3	0	27	32	38
2008	FS	9	24	38	23	5	0	2	29	33	199
2008	FS-01	3	17	40	20	14	0	6	36	21	35
2008	FS-02	9	25	35	26	4	0	0	31	34	68
2008	FS-03	11	25	40	21	3	0	1	24	36	73
2008	FS-04	11	32	32	26	0	0	0	26	42	19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	34	33	26	7	1	0	0	8	66	193
2018	FS-01	26	32	32	9	0	0	0	9	59	34
2018	FS-02	24	33	30	10	3	0	0	13	57	63
2018	FS-03	44	31	21	4	0	0	0	4	75	68
2018	FS-04	33	38	25	4	0	0	0	4	71	24
2017	FS	29	36	21	11	1	1	1	13	66	222
2017	FS-01	35	27	15	8	4	4	8	13	70	26
2017	FS-02	25	40	20	14	0	1	0	14	65	81
2017	FS-03	30	37	20	12	1	0	0	13	67	77
2017	FS-04	33	30	28	6	3	0	0	8	64	36
2014	FS	24	33	35	5	1	1	1	7	58	211
2014	FS-01	7	29	36	14	7	7	0	23	38	14
2014	FS-02	31	33	32	2	1	0	1	4	64	85
2014	FS-03	22	37	35	3	1	1	0	4	61	72
2014	FS-04	18	27	39	12	0	0	3	13	47	33
2011	FS	26	37	27	5	2	1	1	7	65	235
2011	FS-01	8	45	26	13	3	0	5	17	56	38
2011	FS-02	30	35	25	5	1	1	1	6	68	79
2011	FS-03	33	36	25	3	3	1	0	5	70	80
2011	FS-04	24	34	37	3	0	3	0	3	59	38
2008	FS	35	30	23	6	3	2	2	9	67	199
2008	FS-01	26	17	20	14	11	6	6	29	48	35
2008	FS-02	34	35	22	9	0	0	0	9	69	68
2008	FS-03	37	33	26	1	1	0	1	3	71	73
2008	FS-04	47	26	21	0	0	5	0	0	78	19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	22	32	29	8	1	1	38	29	192
2018	FS-01	3	24	24	41	6	0	3	48	27	34
2018	FS-02	8	27	27	24	13	2	0	37	35	63
2018	FS-03	3	18	40	30	6	1	1	37	22	67
2018	FS-04	13	21	38	29	0	0	0	29	33	24
2017	FS	3	23	39	22	9	1	3	32	27	221
2017	FS-01	12	19	50	4	15	0	0	19	31	26
2017	FS-02	0	23	41	18	10	2	6	30	26	81
2017	FS-03	3	23	34	30	7	1	3	38	27	76
2017	FS-04	6	17	39	31	8	0	0	39	22	36
2014	FS	9	18	37	26	8	1	1	35	27	210
2014	FS-01	0	7	36	50	0	7	0	54	8	14
2014	FS-02	8	18	38	29	6	0	1	36	26	85
2014	FS-03	13	22	35	18	10	1	1	29	36	72
2014	FS-04	6	12	39	27	12	0	3	41	19	33
2011	FS	4	22	30	27	9	3	4	39	28	233
2011	FS-01	0	14	22	19	28	8	8	57	17	36
2011	FS-02	6	24	30	24	6	4	5	33	33	79
2011	FS-03	5	25	33	28	6	1	3	35	31	80
2011	FS-04	0	21	34	37	5	3	0	43	22	38
2008	FS	9	27	30	24	6	2	3	31	38	198
2008	FS-01	6	23	29	20	11	3	9	35	32	35
2008	FS-02	12	31	29	19	6	1	1	26	44	68
2008	FS-03	7	25	32	28	6	0	3	34	33	72
2008	FS-04	5	26	32	32	0	5	0	33	33	19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	25	44	15	5	1	1	21	35	193
2018	FS-01	0	26	47	21	3	3	0	24	27	34
2018	FS-02	11	21	33	19	13	2	2	33	33	63
2018	FS-03	15	26	46	12	1	0	0	13	41	68
2018	FS-04	0	33	58	8	0	0	0	8	33	24
2017	FS	11	23	40	19	4	1	2	24	35	221
2017	FS-01	19	23	31	19	4	0	4	24	44	26
2017	FS-02	11	21	34	22	6	2	4	30	34	81
2017	FS-03	9	24	46	20	1	0	0	21	34	76
2017	FS-04	11	22	50	14	3	0	0	16	33	36
2014	FS	9	27	42	16	3	2	1	20	37	210
2014	FS-01	0	21	36	36	0	7	0	38	23	14
2014	FS-02	11	22	44	16	5	1	1	22	34	85
2014	FS-03	7	35	40	11	3	3	1	14	43	72
2014	FS-04	12	27	42	18	0	0	0	18	39	33

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	40	40	8	6	3	2	1	82	10	193
2018	FS-01	32	50	0	12	3	3	0	85	15	34
2018	FS-02	32	43	13	6	5	2	0	76	11	63
2018	FS-03	54	34	6	3	1	0	1	90	4	68
2018	FS-04	33	46	8	4	4	4	0	83	9	24
2017	FS	47	33	6	6	6	1	0	82	13	222
2017	FS-01	35	27	12	19	8	0	0	62	27	26
2017	FS-02	33	41	5	6	12	4	0	77	18	81
2017	FS-03	59	29	4	5	3	0	0	88	8	77
2017	FS-04	64	31	6	0	0	0	0	94	0	36
2014	FS	46	37	7	7	1	1	0	85	8	211
2014	FS-01	43	43	14	0	0	0	0	86	0	14
2014	FS-02	36	40	9	11	1	2	0	78	12	85
2014	FS-03	53	35	1	7	3	1	0	89	10	72
2014	FS-04	64	33	3	0	0	0	0	97	0	33

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	47	42	5	6	0	89	6	193
2018	FS-01	41	44	6	9	0	85	9	34
2018	FS-02	37	49	6	8	0	86	8	63
2018	FS-03	56	37	4	3	0	93	3	68
2018	FS-04	54	38	0	8	0	92	8	24
2017	FS	45	41	7	7	1	85	8	222
2017	FS-01	35	46	4	12	4	81	15	26
2017	FS-02	38	43	12	5	2	81	7	81
2017	FS-03	51	36	4	9	0	87	9	77
2017	FS-04	53	42	3	3	0	94	3	36
2014	FS	48	44	5	3	0	92	3	211
2014	FS-01	36	64	0	0	0	100	0	14
2014	FS-02	42	47	6	4	1	89	5	85
2014	FS-03	50	42	6	3	0	92	3	72
2014	FS-04	61	33	3	3	0	94	3	33

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	43	39	11	5	1	1	83	6	192
2018	FS-01	44	35	9	9	3	0	79	12	34
2018	FS-02	37	43	14	3	0	3	82	3	63
2018	FS-03	50	37	9	3	1	0	87	4	68
2018	FS-04	48	35	9	9	0	0	83	9	23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	42	39	9	4	1	5	0	85	5	193
2018	FS-01	44	35	12	3	3	3	0	82	6	34
2018	FS-02	41	41	10	5	0	3	0	85	5	63
2018	FS-03	47	35	9	1	1	6	0	88	3	68
2018	FS-04	33	50	4	8	0	4	0	87	9	24
2017	FS	41	42	11	3	2	1	0	84	5	222
2017	FS-01	27	34	12	15	8	0	4	64	24	26
2017	FS-02	40	46	7	2	4	1	0	87	6	81
2017	FS-03	48	42	8	0	0	3	0	92	0	77
2017	FS-04	39	39	22	0	0	0	0	78	0	36
2014	FS	53	32	9	3	0	3	0	88	3	211
2014	FS-01	64	36	0	0	0	0	0	100	0	14
2014	FS-02	53	33	9	2	0	2	0	88	2	85
2014	FS-03	53	32	11	1	0	3	0	87	1	72
2014	FS-04	52	30	9	3	0	6	0	87	3	33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	35	45	11	4	4	1	0	81	7	192
2018	FS-01	47	38	12	0	3	0	0	85	3	34
2018	FS-02	35	40	10	5	8	2	0	77	13	62
2018	FS-03	34	49	10	4	1	1	0	84	6	68
2018	FS-04	25	54	17	4	0	0	0	79	4	24
2017	FS	27	48	12	10	2	0	0	76	12	222
2017	FS-01	39	19	19	8	15	0	0	57	23	26
2017	FS-02	24	55	10	11	0	1	0	80	11	81
2017	FS-03	32	46	10	10	1	0	0	78	12	77
2017	FS-04	19	55	17	8	0	0	0	75	8	36
2014	FS	40	39	11	8	2	0	0	79	10	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	38	33	15	12	2	0	0	71	14	85
2014	FS-03	39	43	8	6	3	1	0	83	8	72
2014	FS-04	45	42	9	3	0	0	0	88	3	33
2011	FS	33	44	12	7	2	2	0	79	9	236
2011	FS-01	45	39	8	8	0	0	0	84	8	38
2011	FS-02	29	41	20	5	1	4	0	72	7	79
2011	FS-03	28	50	8	9	4	3	0	79	13	80
2011	FS-04	38	44	8	5	3	0	3	84	8	39

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	37	47	9	4	4	84	7	191
2018	FS-01	45	45	6	3	0	91	3	33
2018	FS-02	38	41	13	3	5	79	8	63
2018	FS-03	39	48	6	3	4	87	7	67
2018	FS-04	21	63	8	8	0	83	8	24
2017	FS	36	44	9	8	3	79	11	222
2017	FS-01	39	27	11	15	8	66	23	26
2017	FS-02	35	42	8	12	2	78	14	81
2017	FS-03	37	50	4	5	4	87	9	77
2017	FS-04	33	44	22	0	0	78	0	36
2014	FS	42	39	12	4	3	80	7	210
2014	FS-01	71	29	0	0	0	100	0	14
2014	FS-02	37	35	19	4	6	71	10	84
2014	FS-03	36	46	10	6	3	82	8	72
2014	FS-04	58	33	6	3	0	91	3	33
2011	FS	40	39	14	5	3	79	7	236
2011	FS-01	47	39	11	3	0	87	3	38
2011	FS-02	35	41	15	6	3	76	9	79
2011	FS-03	41	36	15	5	3	78	8	80
2011	FS-04	38	44	10	3	5	82	8	39
2008	FS	31	39	14	12	4	71	16	198
2008	FS-01	31	54	11	3	0	86	3	35
2008	FS-02	36	34	18	10	1	70	12	67
2008	FS-03	29	40	12	16	3	68	19	73
2008	FS-04	32	37	11	11	11	68	21	19

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	45	17	8	3	7	2	69	12	193
2018	FS-01	18	44	18	9	3	9	0	68	13	34
2018	FS-02	10	44	16	14	2	11	3	63	19	63
2018	FS-03	32	41	12	6	3	4	1	78	9	68
2018	FS-04	13	63	21	0	4	0	0	75	4	24
2017	FS	22	42	11	10	6	5	4	70	18	222
2017	FS-01	23	23	12	19	8	4	12	54	32	26
2017	FS-02	12	45	12	8	12	7	4	64	22	81
2017	FS-03	32	42	6	13	3	4	0	77	16	77
2017	FS-04	25	50	17	3	0	3	3	79	3	36
2014	FS	29	39	14	6	3	6	3	75	9	211
2014	FS-01	21	57	14	0	0	7	0	85	0	14
2014	FS-02	28	29	15	12	5	8	2	64	18	85
2014	FS-03	24	49	11	3	3	6	6	81	6	72
2014	FS-04	48	36	9	0	0	3	3	90	0	33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	46	42	2	5	3	1	1	90	8	193
2018	FS-01	38	50	0	6	3	3	0	91	9	34
2018	FS-02	44	41	3	5	3	2	2	89	8	63
2018	FS-03	54	40	1	3	1	0	0	94	4	68
2018	FS-04	46	46	4	4	0	0	0	92	4	24
2017	FS	51	37	6	4	1	0	0	88	5	221
2017	FS-01	35	34	12	15	4	0	0	69	19	26
2017	FS-02	51	34	9	5	1	0	0	85	6	81
2017	FS-03	57	36	4	1	1	0	0	93	3	76
2017	FS-04	53	45	0	0	0	0	3	100	0	36
2014	FS	46	41	8	4	1	0	0	88	5	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	38	48	7	5	2	0	0	86	7	85
2014	FS-03	53	35	7	4	0	1	0	89	4	72
2014	FS-04	58	30	9	3	0	0	0	88	3	33
2011	FS	47	36	8	4	3	1	0	84	7	236
2011	FS-01	37	39	11	5	3	5	0	81	8	38
2011	FS-02	39	39	9	5	6	1	0	79	12	79
2011	FS-03	56	30	8	4	3	0	0	86	6	80
2011	FS-04	56	36	5	0	0	0	3	95	0	39
2008	FS	36	42	10	8	3	1	1	79	11	199
2008	FS-01	26	43	11	14	3	3	0	71	18	35
2008	FS-02	32	46	9	6	6	1	0	79	12	68
2008	FS-03	41	40	10	5	1	0	3	83	7	73
2008	FS-04	53	37	11	0	0	0	0	89	0	19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	45	38	8	7	2	83	9	192
2018	FS-01	41	53	3	3	0	94	3	34
2018	FS-02	41	38	11	8	2	79	10	63
2018	FS-03	48	36	4	7	4	84	12	67
2018	FS-04	54	29	13	4	0	83	4	24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	25	18	21	16	6	1	41	39	193
2018	FS-01	15	26	21	26	9	3	0	42	36	34
2018	FS-02	10	22	21	17	17	11	2	36	40	63
2018	FS-03	15	26	15	19	22	3	0	42	42	68
2018	FS-04	21	33	17	25	4	0	0	54	29	24
2017	FS	12	28	15	19	15	9	2	45	38	222
2017	FS-01	15	8	12	4	31	27	4	33	50	26
2017	FS-02	9	31	19	17	15	7	2	44	35	81
2017	FS-03	14	24	17	26	10	9	0	42	39	77
2017	FS-04	14	42	6	19	14	3	3	59	35	36
2014	FS	14	28	14	22	13	7	2	46	38	211
2014	FS-01	7	50	21	7	0	14	0	67	8	14
2014	FS-02	9	25	18	25	16	6	1	37	44	85
2014	FS-03	11	28	8	29	14	8	1	43	48	72
2014	FS-04	36	30	18	6	3	3	3	71	10	33
2011	FS	14	18	16	17	16	15	3	40	41	235
2011	FS-01	11	16	19	19	11	19	5	36	39	37
2011	FS-02	10	16	18	18	24	14	0	31	49	79
2011	FS-03	20	18	15	18	10	15	5	47	34	80
2011	FS-04	15	23	13	15	15	13	5	47	38	39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	9	91	192
2018	FS-01	15	85	34
2018	FS-02	10	90	63

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	FS	53	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FS	65	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FS	0	17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	FS	0	17

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	FS	0	17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	FS	35	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	FS	35	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	FS	47	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	FS	29	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	FS	59	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	FS	29	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	FS	0	17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	FS	47	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	FS	47	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	FS	35	17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	FS	0	17

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	FS	0	16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FS	38	16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	FS	0	16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	FS	56	16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	FS	0	16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	10	24	26	8	5	22	5	47	17	192
2018	FS-01	6	18	21	3	9	35	9	42	21	34
2018	FS-02	10	24	22	8	8	24	5	47	22	63
2018	FS-03	15	27	27	13	0	15	3	51	16	67
2018	FS-04	4	29	38	0	4	21	4	44	6	24
2017	FS	10	27	17	8	6	27	5	55	20	222
2017	FS-01	8	23	4	12	12	34	8	53	40	26
2017	FS-02	8	28	14	8	8	24	8	54	25	81
2017	FS-03	15	24	20	8	4	26	3	56	16	77
2017	FS-04	6	33	25	3	0	31	3	58	4	36
2014	FS	14	23	18	10	5	25	5	53	22	211
2014	FS-01	21	43	14	0	0	21	0	82	0	14
2014	FS-02	9	19	19	13	5	32	4	44	27	85
2014	FS-03	14	24	17	10	10	24	3	51	26	72
2014	FS-04	27	24	21	3	0	15	9	68	4	33

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	27	41	16	5	4	6	1	73	10	191
2018	FS-01	26	35	15	6	6	12	0	70	13	34
2018	FS-02	22	43	13	3	8	10	2	73	13	63
2018	FS-03	27	45	18	4	1	3	1	75	6	67
2018	FS-04	39	35	17	9	0	0	0	74	9	23
2017	FS	25	37	21	5	5	6	1	66	11	221
2017	FS-01	8	24	12	16	12	24	4	45	39	25
2017	FS-02	19	39	22	7	7	5	1	62	15	81
2017	FS-03	39	33	21	3	3	3	0	74	5	77
2017	FS-04	22	53	22	0	0	3	0	77	0	36
2014	FS	27	39	15	7	3	7	1	72	11	211
2014	FS-01	50	50	0	0	0	0	0	100	0	14
2014	FS-02	16	42	18	8	4	11	1	67	13	85
2014	FS-03	32	42	11	8	3	4	0	77	12	72
2014	FS-04	42	24	21	3	3	6	0	71	6	33
2011	FS	34	45	12	3	3	3	0	81	6	235
2011	FS-01	45	37	13	0	3	3	0	84	3	38
2011	FS-02	23	49	14	5	5	4	0	75	11	79
2011	FS-03	41	41	9	3	3	4	0	86	5	80
2011	FS-04	32	50	16	0	0	3	0	84	0	38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	9	91	191
2018	FS-01	15	85	34
2018	FS-02	13	87	62

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FS	72	18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	FS	28	18

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	FS	28	18

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	FS	56	18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	FS	28	18

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FS	44	18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	FS	0	18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	29	24	2	3	27	5	59	6	190
2018	FS-01	6	27	18	3	9	27	9	52	19	33
2018	FS-02	16	25	21	3	3	29	3	60	9	63
2018	FS-03	13	33	22	0	0	27	4	67	0	67
2018	FS-04	4	33	38	0	0	21	4	50	0	24
2017	FS	20	21	16	3	2	34	5	66	8	222
2017	FS-01	19	11	4	0	8	50	8	72	18	26
2017	FS-02	21	20	14	7	1	31	6	65	13	81
2017	FS-03	22	22	16	1	1	35	3	70	4	77
2017	FS-04	14	28	28	0	0	25	6	60	0	36
2014	FS	17	21	18	4	1	36	4	62	8	211
2014	FS-01	7	43	21	0	0	21	7	70	0	14
2014	FS-02	12	16	21	7	1	40	2	49	14	85
2014	FS-03	19	19	15	3	1	37	4	67	7	72
2014	FS-04	30	27	18	0	0	18	6	76	0	33

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	33	41	12	5	3	6	1	79	8	190
2018	FS-01	29	32	9	9	9	12	0	70	20	34
2018	FS-02	29	44	11	3	2	10	2	82	5	63
2018	FS-03	34	43	12	4	1	3	1	81	6	67
2018	FS-04	41	41	14	5	0	0	0	82	5	22
2017	FS	37	33	15	1	3	10	2	79	4	221
2017	FS-01	27	19	4	0	8	35	8	80	13	26
2017	FS-02	30	40	13	2	5	9	1	77	8	81
2017	FS-03	50	25	15	0	0	6	3	83	0	77
2017	FS-04	34	46	20	0	0	0	0	80	0	35
2014	FS	34	37	13	3	2	10	0	80	6	211
2014	FS-01	43	50	7	0	0	0	0	93	0	14
2014	FS-02	22	48	13	4	2	11	0	79	7	85
2014	FS-03	43	28	13	1	3	11	1	81	5	72
2014	FS-04	48	30	9	6	0	6	0	84	6	33
2011	FS	44	42	9	2	1	2	0	88	3	235
2011	FS-01	41	41	11	3	3	3	0	83	6	37
2011	FS-02	33	47	13	4	0	4	0	83	4	79
2011	FS-03	51	40	6	0	1	1	0	92	1	80
2011	FS-04	56	36	5	0	3	0	0	92	3	39

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	49	33	10	3	2	3	84	5	192
2018	FS-01	47	38	6	3	3	3	88	6	34
2018	FS-02	48	32	11	3	3	3	82	7	63
2018	FS-03	58	27	9	1	1	3	88	3	67
2018	FS-04	38	50	4	8	0	0	88	8	24
2017	FS	53	28	10	2	4	2	83	7	222
2017	FS-01	50	30	8	0	8	4	84	8	26
2017	FS-02	56	28	9	1	5	1	85	6	81
2017	FS-03	55	29	8	3	4	1	86	7	77
2017	FS-04	50	22	17	6	3	3	74	9	36

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	45	18	12	6	0	64	18	189
2018	FS-01	21	48	12	9	9	0	70	18	33
2018	FS-02	15	48	18	11	8	0	62	20	61
2018	FS-03	24	40	21	13	1	0	64	15	67
2018	FS-04	17	50	17	17	0	0	67	17	24
2017	FS	11	37	24	15	11	1	49	27	222
2017	FS-01	8	34	8	19	31	0	42	50	26
2017	FS-02	12	34	27	13	10	4	48	24	81
2017	FS-03	11	40	20	19	9	0	51	28	77
2017	FS-04	11	42	31	11	6	0	53	17	36

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	33	24	20	11	0	45	31	191
2018	FS-01	6	42	21	18	12	0	48	30	33
2018	FS-02	10	29	27	18	16	0	39	34	62
2018	FS-03	19	32	22	22	4	0	51	26	68
2018	FS-04	8	38	21	25	8	0	46	33	24
2017	FS	13	36	21	17	11	1	50	29	222
2017	FS-01	4	31	23	27	15	0	35	43	26
2017	FS-02	8	35	23	16	15	1	44	32	81
2017	FS-03	14	45	19	12	9	1	60	21	77
2017	FS-04	28	22	22	22	3	3	51	26	36

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	5	20	28	19	28	0	25	47	193
2018	FS-01	3	26	21	29	21	0	29	50	34
2018	FS-02	3	17	29	22	29	0	21	51	63
2018	FS-03	9	15	31	12	34	0	24	46	68
2018	FS-04	4	29	29	13	25	0	33	38	24
2017	FS	9	22	19	21	28	0	31	50	222
2017	FS-01	8	12	23	23	35	0	19	57	26
2017	FS-02	7	24	17	22	30	0	32	52	81
2017	FS-03	12	15	24	23	26	0	27	49	77
2017	FS-04	8	33	14	17	25	3	43	43	36

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	2	13	28	26	30	0	16	56	193
2018	FS-01	3	18	26	32	21	0	21	53	34
2018	FS-02	2	22	29	22	25	0	24	48	63
2018	FS-03	1	9	28	29	32	0	10	62	68
2018	FS-04	4	0	33	21	42	0	4	63	24
2017	FS	4	18	25	27	26	0	22	53	222
2017	FS-01	0	23	15	30	31	0	23	61	26
2017	FS-02	6	26	26	19	23	0	32	42	81
2017	FS-03	3	13	29	28	27	0	15	55	77
2017	FS-04	3	8	19	42	25	3	11	69	36

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	4	24	37	20	14	0	1	28	34	192
2018	FS-01	12	26	29	26	3	0	3	39	30	34
2018	FS-02	2	33	35	14	14	0	2	35	29	63
2018	FS-03	3	18	43	21	15	0	0	21	36	67
2018	FS-04	0	17	42	25	17	0	0	17	42	24
2017	FS	8	31	30	19	11	1	0	40	30	221
2017	FS-01	15	23	19	23	19	0	0	39	43	26
2017	FS-02	11	36	26	15	10	1	0	47	26	80
2017	FS-03	8	30	36	19	8	0	0	37	27	77
2017	FS-04	0	28	33	19	17	3	0	29	37	36

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	4	19	32	23	21	1	1	23	44	191
2018	FS-01	6	15	32	26	15	3	3	22	44	34
2018	FS-02	5	26	32	21	16	0	0	31	37	62
2018	FS-03	4	16	34	18	28	0	0	21	46	68
2018	FS-04	0	17	29	38	17	0	0	17	54	24
2017	FS	6	21	25	25	21	1	1	28	47	221
2017	FS-01	0	15	15	31	35	0	3	16	68	26
2017	FS-02	7	31	25	18	18	1	0	38	37	81
2017	FS-03	7	17	32	22	21	0	1	24	44	76
2017	FS-04	8	14	14	42	19	3	0	23	63	36

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	14	30	24	16	16	1	1	44	32	192
2018	FS-01	12	24	32	15	12	3	3	38	28	34
2018	FS-02	24	33	17	11	13	0	2	58	24	63
2018	FS-03	9	27	30	24	10	0	0	36	34	67
2018	FS-04	4	38	17	8	33	0	0	42	42	24
2017	FS	20	30	23	13	10	0	3	52	24	222
2017	FS-01	27	8	23	31	4	0	7	38	38	26
2017	FS-02	30	34	15	8	11	0	2	65	19	81
2017	FS-03	14	32	29	10	12	0	3	48	22	77
2017	FS-04	8	31	31	17	11	3	0	40	29	36

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	25	25	19	22	1	34	41	193
2018	FS-01	12	21	32	9	24	3	33	33	34
2018	FS-02	16	33	13	22	16	0	49	38	63
2018	FS-03	4	19	34	25	18	0	24	43	68
2018	FS-04	4	29	21	8	38	0	33	46	24
2017	FS	11	31	30	14	14	1	42	28	222
2017	FS-01	12	15	30	15	27	0	27	43	26
2017	FS-02	17	32	25	17	11	0	48	27	81
2017	FS-03	8	33	37	9	12	1	42	21	77
2017	FS-04	6	33	28	17	14	3	40	32	36

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	42	32	9	4	0	1	55	13	193
2018	FS-01	32	32	26	3	3	0	3	67	6	34
2018	FS-02	11	44	32	8	5	0	0	56	13	63
2018	FS-03	7	44	31	15	3	0	0	51	18	68
2018	FS-04	0	50	42	4	4	0	0	50	8	24
2017	FS	20	34	27	13	4	0	0	55	18	222
2017	FS-01	15	23	31	15	15	0	0	39	30	26
2017	FS-02	21	30	25	20	5	0	0	51	24	81
2017	FS-03	23	37	31	8	0	0	1	61	8	77
2017	FS-04	17	47	19	8	6	3	0	66	14	36

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	35	26	22	9	0	1	42	31	193
2018	FS-01	18	32	35	9	3	0	3	52	12	34
2018	FS-02	6	44	17	21	11	0	0	51	32	63
2018	FS-03	4	28	31	29	7	0	0	32	37	68
2018	FS-04	0	38	25	25	13	0	0	38	38	24
2017	FS	13	31	29	19	8	0	0	44	27	221
2017	FS-01	15	46	12	8	15	0	3	64	24	26
2017	FS-02	14	32	26	20	7	0	0	46	27	80
2017	FS-03	12	23	38	22	5	0	0	35	27	77
2017	FS-04	11	31	28	17	11	3	0	43	29	36

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	22	36	27	8	6	0	1	59	15	192
2018	FS-01	29	26	29	9	3	0	3	58	12	34
2018	FS-02	23	32	29	6	10	0	0	55	16	62
2018	FS-03	21	37	26	10	6	0	0	57	16	68
2018	FS-04	21	50	17	8	4	0	0	71	13	24
2017	FS	24	37	21	11	5	1	1	62	16	222
2017	FS-01	15	31	23	19	12	0	0	46	31	26
2017	FS-02	27	36	16	13	7	0	1	63	20	81
2017	FS-03	26	37	24	8	3	1	1	65	11	77
2017	FS-04	22	39	28	8	0	3	0	63	9	36

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	29	28	21	13	0	0	38	34	192
2018	FS-01	18	35	18	21	9	0	0	53	29	34
2018	FS-02	11	30	32	17	10	0	0	41	27	63
2018	FS-03	7	26	29	21	16	0	0	34	37	68
2018	FS-04	0	22	35	26	17	0	0	22	43	23
2017	FS	13	25	32	18	12	0	0	38	29	221
2017	FS-01	15	19	38	8	15	0	4	36	24	26
2017	FS-02	18	30	29	17	7	0	0	47	24	80
2017	FS-03	9	23	36	22	10	0	0	32	32	77
2017	FS-04	8	19	31	17	22	3	0	29	40	36

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	41	23	21	8	6	0	64	14	187
2018	FS-01	58	12	24	3	3	0	70	6	33
2018	FS-02	33	23	20	13	10	0	57	23	60
2018	FS-03	41	26	20	6	8	0	67	14	66
2018	FS-04	42	29	25	4	0	0	71	4	24
2017	FS	38	30	19	8	4	0	68	13	221
2017	FS-01	15	19	39	15	12	0	34	27	26
2017	FS-02	43	31	12	8	5	1	75	13	81
2017	FS-03	44	28	21	5	3	0	72	8	77
2017	FS-04	32	37	17	11	3	0	69	14	35

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	69	15	6	3	2	1	6	89	5	192
2018	FS-01	71	9	12	6	3	0	0	79	9	34
2018	FS-02	61	21	3	3	5	2	5	88	9	62
2018	FS-03	66	16	6	1	0	0	10	92	2	68
2018	FS-04	88	4	4	0	0	0	4	96	0	24

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	75	11	5	1	3	1	4	91	4	192
2018	FS-01	71	12	9	0	3	0	6	88	3	34
2018	FS-02	70	14	2	2	8	3	2	88	10	63
2018	FS-03	79	7	6	0	0	0	7	94	0	68
2018	FS-04	83	13	4	0	0	0	0	96	0	23
2017	FS	78	11	4	3	4	0	1	90	7	221
2017	FS-01	73	11	4	4	8	0	0	85	12	26
2017	FS-02	75	11	4	5	4	1	1	88	8	80
2017	FS-03	79	11	4	3	4	0	0	90	6	77
2017	FS-04	89	6	3	0	0	0	3	97	0	36

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	52	31	9	4	2	2	85	6	192
2018	FS-01	47	38	9	3	0	3	88	3	34
2018	FS-02	53	31	8	6	2	0	84	8	62
2018	FS-03	54	29	9	1	3	3	86	5	68
2018	FS-04	50	29	13	4	4	0	79	8	24
2017	FS	56	30	7	4	2	1	87	6	221
2017	FS-01	50	23	15	4	8	0	73	12	26
2017	FS-02	52	33	7	6	1	1	86	7	81
2017	FS-03	60	30	5	3	3	0	90	5	76
2017	FS-04	64	28	3	3	0	3	94	3	36

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	49	25	14	4	6	0	1	75	11	191
2018	FS-01	59	18	12	3	9	0	0	76	12	34
2018	FS-02	46	26	11	5	11	0	0	72	16	61
2018	FS-03	51	24	16	6	1	0	1	76	7	68
2018	FS-04	42	42	17	0	0	0	0	83	0	24
2017	FS	55	25	8	5	6	1	1	81	11	221
2017	FS-01	54	15	12	8	12	0	0	69	19	26
2017	FS-02	50	25	10	6	7	1	1	77	13	80
2017	FS-03	59	22	8	5	5	1	0	82	10	77
2017	FS-04	58	33	6	0	0	0	3	94	0	36

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	44	36	8	5	1	1	6	85	6	190
2018	FS-01	59	26	6	3	0	0	6	91	3	34
2018	FS-02	44	39	3	5	0	0	8	91	5	61
2018	FS-03	42	36	13	1	1	1	4	83	3	67
2018	FS-04	33	38	8	17	4	0	0	71	21	24
2017	FS	51	27	10	5	0	0	7	84	5	221
2017	FS-01	50	23	4	4	0	0	19	90	5	26
2017	FS-02	48	28	11	4	0	1	8	84	4	80
2017	FS-03	55	26	12	4	0	0	4	84	4	77
2017	FS-04	47	31	8	11	0	0	3	80	11	36

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	49	25	17	3	3	1	2	76	6	191
2018	FS-01	50	32	12	0	0	3	3	88	0	34
2018	FS-02	58	21	16	2	3	0	0	79	5	62
2018	FS-03	44	25	21	4	3	0	3	71	8	68
2018	FS-04	39	30	13	9	9	0	0	70	17	23
2017	FS	52	29	12	4	2	0	1	82	6	220
2017	FS-01	54	19	12	8	4	0	4	76	12	26
2017	FS-02	58	33	5	2	1	0	0	92	4	80
2017	FS-03	51	35	9	4	1	0	0	86	5	77
2017	FS-04	32	17	34	9	3	3	3	52	12	35

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	77	15	2	3	1	0	3	94	4	192
2018	FS-01	71	15	3	6	3	0	3	88	9	34
2018	FS-02	81	13	3	2	0	0	2	95	2	62
2018	FS-03	76	16	1	1	0	0	4	97	2	68
2018	FS-04	83	13	0	4	0	0	0	96	4	24
2017	FS	81	7	3	3	3	0	4	91	6	222
2017	FS-01	61	15	8	0	12	0	4	80	12	26
2017	FS-02	84	6	2	3	1	0	4	93	5	81
2017	FS-03	87	4	3	1	3	0	3	93	4	77
2017	FS-04	75	6	3	6	0	3	8	91	6	36

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	49	28	15	4	2	1	1	79	6	192
2018	FS-01	59	26	15	0	0	0	0	85	0	34
2018	FS-02	44	32	16	3	3	2	0	77	7	62
2018	FS-03	47	26	18	4	1	0	3	76	6	68
2018	FS-04	63	25	4	8	0	0	0	88	8	24
2017	FS	54	25	15	3	1	0	2	81	4	221
2017	FS-01	43	30	15	4	8	0	0	73	12	26
2017	FS-02	58	26	10	2	0	0	4	87	2	81
2017	FS-03	48	28	21	3	0	0	0	76	3	76
2017	FS-04	67	14	11	6	0	0	3	83	6	36

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	20	40	27	7	25	34	193
2018	FS-01	6	29	29	26	9	35	35	34
2018	FS-02	6	21	40	27	6	27	33	63
2018	FS-03	4	16	46	31	3	21	34	68
2018	FS-04	8	17	46	21	8	25	29	24
2017	FS	4	20	46	21	9	24	30	221
2017	FS-01	0	15	35	30	19	15	50	26
2017	FS-02	5	27	37	23	8	32	32	81
2017	FS-03	3	17	58	17	6	19	23	77
2017	FS-04	9	14	51	14	11	23	26	35

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	15	23	40	17	5	22	38	192
2018	FS-01	12	18	50	12	9	21	29	34
2018	FS-02	13	27	37	18	5	23	40	62
2018	FS-03	13	25	38	19	4	24	38	68
2018	FS-04	21	17	42	21	0	21	38	24
2017	FS	10	28	37	19	6	25	38	221
2017	FS-01	20	28	28	24	0	24	48	25
2017	FS-02	9	24	42	18	7	25	33	81
2017	FS-03	9	27	43	14	6	21	36	77
2017	FS-04	8	36	22	25	8	33	45	36

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	23	33	18	18	2	0	7	93	193
2018	FS-01	3	18	44	18	15	3	0	3	97	34
2018	FS-02	5	19	37	22	14	3	0	5	95	63
2018	FS-03	12	21	32	15	21	0	0	12	88	68
2018	FS-04	8	42	13	17	21	0	0	8	92	24
2017	FS	5	20	30	19	22	2	1	5	95	222
2017	FS-01	0	15	23	27	35	0	0	0	100	26
2017	FS-02	6	19	38	11	23	1	3	6	94	81
2017	FS-03	3	19	27	28	19	4	0	3	97	77
2017	FS-04	14	25	25	17	19	0	0	14	86	36

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	19	175
2018	FS-01	28	32
2018	FS-02	26	58
2018	FS-03	12	60
2018	FS-04	9	22
2017	FS	16	203
2017	FS-01	34	26
2017	FS-02	19	73
2017	FS-03	12	72
2017	FS-04	3	30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	42	175
2018	FS-01	34	32
2018	FS-02	43	58
2018	FS-03	47	60
2018	FS-04	41	22
2017	FS	44	203
2017	FS-01	58	26
2017	FS-02	42	73
2017	FS-03	49	72
2017	FS-04	27	30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	20	175
2018	FS-01	25	32
2018	FS-02	31	58
2018	FS-03	12	60
2018	FS-04	9	22
2017	FS	14	203
2017	FS-01	43	26
2017	FS-02	14	73
2017	FS-03	8	72
2017	FS-04	0	30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	FS	66	175
2018	FS-01	56	32
2018	FS-02	60	58
2018	FS-03	73	60
2018	FS-04	82	22
2017	FS	70	203
2017	FS-01	46	26
2017	FS-02	62	73
2017	FS-03	82	72
2017	FS-04	87	30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	FS	9	175
2018	FS-01	6	32
2018	FS-02	16	58
2018	FS-03	7	60
2018	FS-04	5	22
2017	FS	8	203
2017	FS-01	4	26
2017	FS-02	13	73
2017	FS-03	5	72
2017	FS-04	3	30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	FS	51	175
2018	FS-01	34	32
2018	FS-02	48	58
2018	FS-03	63	60
2018	FS-04	55	22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	FS	33	175
2018	FS-01	38	32
2018	FS-02	28	58
2018	FS-03	37	60
2018	FS-04	23	22
2017	FS	41	203
2017	FS-01	54	26
2017	FS-02	38	73
2017	FS-03	40	72
2017	FS-04	33	30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	FS	2	26	28	15	7	22	174
2018	FS-01	0	16	41	31	9	3	32
2018	FS-02	4	32	18	16	5	26	57
2018	FS-03	2	19	36	8	5	31	59
2018	FS-04	0	41	18	9	14	18	22
2017	FS	3	37	21	18	6	16	201
2017	FS-01	0	23	27	23	4	23	26
2017	FS-02	3	37	23	16	7	15	72
2017	FS-03	6	36	18	15	7	18	71
2017	FS-04	0	49	16	22	3	10	31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	14	86	173
2018	FS-01	22	78	32
2018	FS-02	16	84	56
2018	FS-03	7	93	59
2018	FS-04	18	82	22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	39	14	17	6	10	1	13	62	18	191
2018	FS-01	47	9	18	3	3	0	21	70	7	34
2018	FS-02	27	15	16	8	16	0	18	51	29	62
2018	FS-03	45	16	16	4	10	1	6	66	16	67
2018	FS-04	33	13	25	8	4	4	13	55	15	24

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	1	11	21	36	27	1	3	13	65	174
2018	FS-01	0	9	25	47	16	3	0	10	65	32
2018	FS-02	4	7	25	25	35	2	4	11	63	57
2018	FS-03	0	14	15	41	25	0	5	14	70	59
2018	FS-04	0	14	23	32	32	0	0	14	64	22
2017	FS	3	13	18	24	32	3	7	18	63	204
2017	FS-01	8	4	19	15	43	4	8	13	66	26
2017	FS-02	4	16	17	27	30	0	5	21	61	73
2017	FS-03	1	11	16	26	34	4	7	14	68	72
2017	FS-04	3	16	19	22	26	6	6	22	55	31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	0	3	21	26	44	4	2	4	75	175
2018	FS-01	0	0	19	31	47	3	0	0	81	32
2018	FS-02	0	5	22	22	47	2	2	5	71	58
2018	FS-03	0	2	15	31	42	7	3	2	81	59
2018	FS-04	0	5	32	14	45	5	0	5	62	22
2017	FS	1	5	9	23	53	1	7	7	84	204
2017	FS-01	0	8	4	15	69	0	4	8	88	26
2017	FS-02	1	8	7	22	53	0	9	10	82	73
2017	FS-03	0	1	9	26	55	1	7	2	88	72
2017	FS-04	3	6	13	26	42	6	3	11	75	31

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark