2018 Public Service Employee Survey Results by Theme for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 40 15 9 6 0 0 70 15 627
2018 TI-06 30 39 15 10 6 0 0 69 16 384
2018 TI-07 27 41 17 8 7 0 0 68 15 179
2018 TI-08 30 53 12 2 2 0 0 84 5 43
2017 TI 30 45 10 9 6 0 0 75 14 746
2017 TI-06 32 42 11 8 7 0 0 74 15 454
2017 TI-07 26 51 8 9 6 0 0 77 15 226
2017 TI-08 38 45 10 7 0 0 0 83 7 42
2014 TI 29 39 12 10 9 1 0 68 19 608
2014 TI-06 27 37 12 12 11 1 0 64 23 349
2014 TI-07 29 41 15 8 7 1 0 70 15 192
2014 TI-08 43 45 5 5 2 0 0 89 7 44
2011 TI 30 33 12 10 14 0 0 63 25 728
2011 TI-06 27 31 12 12 19 0 0 57 30 395
2011 TI-07 35 33 12 9 11 0 0 68 20 252
2011 TI-08 39 42 14 5 0 0 0 81 5 59
2008 TI 32 39 13 8 8 0 0 71 16 620
2008 TI-05 29 57 7 0 7 0 0 86 7 14
2008 TI-06 28 38 15 9 9 0 0 67 18 348
2008 TI-07 32 42 10 9 7 1 0 74 16 185
2008 TI-08 53 32 8 4 4 0 0 85 8 53

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 36 19 11 11 0 0 60 22 626
2018 TI-06 21 36 19 12 11 0 0 57 23 386
2018 TI-07 25 33 20 11 11 1 0 59 22 177
2018 TI-08 31 48 10 5 7 0 0 79 12 42
2017 TI 23 38 17 10 11 0 0 61 22 744
2017 TI-06 24 39 16 10 11 0 0 63 21 452
2017 TI-07 18 35 22 12 12 1 0 54 24 226
2017 TI-08 31 40 12 7 10 0 0 71 17 42

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 49 34 10 4 2 0 0 83 6 622
2018 TI-06 47 35 11 4 3 0 0 82 7 380
2018 TI-07 52 33 9 5 1 0 0 85 6 179
2018 TI-08 57 33 10 0 0 0 0 90 0 42
2017 TI 51 34 10 3 2 0 0 85 5 744
2017 TI-06 52 32 10 4 2 0 0 84 6 452
2017 TI-07 48 38 11 1 2 0 0 86 3 226
2017 TI-08 57 40 2 0 0 0 0 98 0 42
2014 TI 56 27 10 4 3 0 0 83 7 608
2014 TI-06 54 25 12 4 5 1 0 80 9 349
2014 TI-07 56 30 8 4 2 0 0 86 6 192
2014 TI-08 77 18 5 0 0 0 0 95 0 44
2011 TI 51 28 10 5 5 0 0 80 11 729
2011 TI-06 47 28 10 7 8 0 0 75 15 396
2011 TI-07 52 29 10 4 3 1 0 82 8 252
2011 TI-08 66 31 3 0 0 0 0 97 0 59

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 39 13 6 2 0 0 79 8 626
2018 TI-06 40 39 12 7 2 0 0 79 9 385
2018 TI-07 36 40 14 7 2 0 0 77 9 179
2018 TI-08 44 37 17 0 2 0 0 80 2 41
2017 TI 39 42 11 5 3 0 0 81 8 743
2017 TI-06 41 41 10 5 3 0 0 82 8 451
2017 TI-07 35 44 13 4 4 0 0 78 8 226
2017 TI-08 45 38 14 2 0 0 0 83 2 42
2014 TI 41 36 12 5 5 1 0 77 10 608
2014 TI-06 40 33 13 6 7 1 0 74 12 349
2014 TI-07 36 42 14 5 3 1 0 78 8 192
2014 TI-08 61 30 5 2 2 0 0 91 5 44
2011 TI 39 34 11 9 7 0 0 73 16 728
2011 TI-06 35 35 11 10 9 0 0 70 19 395
2011 TI-07 42 31 13 8 6 0 0 74 13 252
2011 TI-08 51 34 8 7 0 0 0 85 7 59
2008 TI 43 38 9 6 4 0 0 81 10 625
2008 TI-05 43 50 0 0 7 0 0 93 7 14
2008 TI-06 42 38 10 6 4 0 0 79 10 351
2008 TI-07 38 44 9 5 4 1 0 82 9 185
2008 TI-08 62 25 7 2 4 0 0 87 5 55

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 31 22 9 7 0 0 61 17 625
2018 TI-06 28 33 21 10 8 0 0 60 18 384
2018 TI-07 29 28 27 9 5 1 1 59 14 177
2018 TI-08 42 33 14 2 9 0 0 74 12 43
2017 TI 30 34 18 10 8 0 0 64 18 747
2017 TI-06 31 35 16 10 7 0 0 67 17 455
2017 TI-07 24 32 22 12 9 1 0 56 21 226
2017 TI-08 50 29 12 5 5 0 0 79 10 42
2014 TI 25 33 19 13 10 1 0 58 23 608
2014 TI-06 23 31 18 15 11 1 0 55 27 349
2014 TI-07 23 36 19 12 9 1 0 59 22 192
2014 TI-08 43 32 25 0 0 0 0 75 0 44
2011 TI 19 27 22 14 18 0 0 45 32 728
2011 TI-06 17 22 19 18 24 0 0 39 42 395
2011 TI-07 16 32 28 11 13 1 0 48 24 252
2011 TI-08 37 36 17 8 2 0 0 73 10 59

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 27 33 21 13 6 0 0 60 19 624
2018 TI-06 25 33 21 15 5 0 0 58 20 383
2018 TI-07 26 33 22 11 6 1 1 60 17 177
2018 TI-08 40 30 19 5 7 0 0 70 12 43
2017 TI 25 38 18 12 7 1 0 63 19 748
2017 TI-06 27 39 14 12 7 1 0 66 19 456
2017 TI-07 19 35 25 12 8 1 0 55 20 226
2017 TI-08 38 36 17 5 5 0 0 74 10 42
2014 TI 23 35 15 15 10 1 0 59 25 607
2014 TI-06 22 32 15 17 13 1 0 55 30 349
2014 TI-07 20 41 16 15 7 1 0 62 22 191
2014 TI-08 39 39 14 7 0 2 0 79 7 44
2011 TI 17 28 19 15 21 0 0 45 36 729
2011 TI-06 16 23 17 15 28 0 0 40 44 396
2011 TI-07 16 31 22 16 14 0 0 47 30 252
2011 TI-08 32 39 15 12 2 0 0 71 14 59
2008 TI 23 34 16 16 11 0 0 57 27 626
2008 TI-05 29 29 14 29 0 0 0 57 29 14
2008 TI-06 20 32 17 18 13 0 0 52 31 352
2008 TI-07 22 39 15 15 10 1 0 61 24 185
2008 TI-08 38 38 16 5 2 0 0 76 7 55

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 28 28 18 13 9 4 0 59 22 628
2018 TI-06 28 29 17 14 9 4 0 59 23 387
2018 TI-07 27 27 20 12 8 5 1 57 22 177
2018 TI-08 30 33 21 7 9 0 0 63 16 43
2017 TI 28 30 21 10 9 4 0 60 19 748
2017 TI-06 29 28 20 9 9 4 0 60 19 456
2017 TI-07 22 33 22 11 9 3 0 57 20 226
2017 TI-08 38 31 14 7 5 2 2 73 13 42
2014 TI 29 29 17 12 9 4 1 61 22 608
2014 TI-06 28 25 18 12 12 4 1 56 25 349
2014 TI-07 28 36 12 12 6 5 1 67 20 192
2014 TI-08 45 27 16 5 2 2 2 76 7 44
2011 TI 25 23 19 12 15 4 1 51 29 729
2011 TI-06 23 19 19 15 19 5 1 44 35 396
2011 TI-07 25 28 18 9 13 5 2 57 24 252
2011 TI-08 42 24 17 14 2 0 2 67 16 59
2008 TI 23 29 19 15 8 5 1 55 25 626
2008 TI-05 14 36 7 29 7 7 0 54 38 14
2008 TI-06 22 29 18 14 11 6 1 54 27 352
2008 TI-07 24 26 21 19 5 3 2 53 25 185
2008 TI-08 33 33 18 9 4 2 2 68 13 55
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 41 31 15 7 5 1 0 73 12 626
2018 TI-06 44 30 12 8 4 1 0 75 12 382
2018 TI-07 33 31 22 6 7 2 1 65 13 180
2018 TI-08 37 40 12 5 5 2 0 79 10 43
2017 TI 44 32 11 5 5 1 1 78 11 746
2017 TI-06 48 31 10 5 5 1 0 80 10 454
2017 TI-07 35 35 15 7 6 2 1 71 13 226
2017 TI-08 45 38 7 2 7 0 0 83 10 42
2014 TI 42 31 11 7 6 3 1 75 13 607
2014 TI-06 43 29 11 6 8 2 1 74 14 349
2014 TI-07 38 35 9 11 4 4 0 75 15 191
2014 TI-08 52 34 7 5 2 0 0 86 7 44
2011 TI 33 31 17 10 8 1 0 65 18 728
2011 TI-06 34 28 18 10 9 1 1 63 19 395
2011 TI-07 31 34 16 11 6 2 0 66 18 252
2011 TI-08 44 32 15 3 5 0 0 76 8 59
2008 TI 31 30 15 13 10 2 0 63 23 625
2008 TI-05 36 36 0 14 14 0 0 71 29 14
2008 TI-06 33 28 14 14 11 1 0 61 25 351
2008 TI-07 25 34 17 10 10 3 1 62 21 185
2008 TI-08 33 44 13 7 2 2 0 78 9 55

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 38 31 15 10 6 0 0 69 16 623
2018 TI-06 42 28 14 10 5 0 0 71 15 380
2018 TI-07 30 31 19 9 10 1 0 61 20 179
2018 TI-08 35 42 9 7 7 0 0 77 14 43
2017 TI 42 33 11 7 6 1 0 75 13 747
2017 TI-06 47 31 10 6 5 1 0 79 12 455
2017 TI-07 32 36 15 7 9 1 0 68 17 226
2017 TI-08 43 40 7 5 5 0 0 83 10 42
2014 TI 38 33 11 10 6 2 0 73 16 608
2014 TI-06 37 32 11 9 8 2 1 71 17 349
2014 TI-07 34 36 9 13 4 3 1 73 17 192
2014 TI-08 57 25 7 9 2 0 0 82 11 44
2011 TI 29 33 14 13 11 1 0 62 24 727
2011 TI-06 29 32 12 14 13 1 0 61 27 394
2011 TI-07 27 32 18 12 11 1 0 59 22 252
2011 TI-08 37 32 20 7 3 0 0 69 10 59
2008 TI 27 32 12 14 14 1 0 59 28 625
2008 TI-05 29 36 7 14 14 0 0 64 29 14
2008 TI-06 28 30 11 16 14 1 0 59 31 351
2008 TI-07 20 34 16 13 17 1 1 54 30 185
2008 TI-08 36 40 13 4 7 0 0 76 11 55

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 41 29 14 8 7 0 0 71 15 625
2018 TI-06 47 26 12 8 7 0 0 73 15 381
2018 TI-07 29 32 19 11 8 1 1 62 19 180
2018 TI-08 44 35 12 0 9 0 0 79 9 43
2017 TI 49 27 11 6 6 0 0 77 12 741
2017 TI-06 55 23 10 6 5 0 0 78 11 451
2017 TI-07 39 33 14 7 7 0 0 72 14 224
2017 TI-08 45 38 7 7 2 0 0 83 10 42
2014 TI 44 29 13 8 6 0 0 74 14 608
2014 TI-06 46 25 12 8 7 1 0 72 16 349
2014 TI-07 34 39 15 8 4 0 1 73 12 192
2014 TI-08 66 18 7 5 5 0 0 84 9 44

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 28 23 10 11 7 0 53 22 627
2018 TI-06 21 30 19 10 12 7 0 56 23 386
2018 TI-07 18 26 30 10 11 5 0 47 22 178
2018 TI-08 33 24 26 7 5 5 0 60 13 42
2017 TI 21 36 18 11 8 6 0 60 20 748
2017 TI-06 22 36 19 10 7 5 0 62 18 456
2017 TI-07 14 38 20 10 13 6 0 55 24 226
2017 TI-08 45 26 12 12 0 5 0 75 13 42
2014 TI 20 33 15 12 11 8 0 57 26 608
2014 TI-06 18 30 15 15 14 9 0 52 31 349
2014 TI-07 18 37 18 10 10 7 0 59 22 192
2014 TI-08 45 34 11 2 5 2 0 81 7 44
2011 TI 18 25 19 11 21 6 0 45 34 728
2011 TI-06 16 22 19 11 26 6 0 40 39 396
2011 TI-07 14 27 21 11 17 9 1 46 31 252
2011 TI-08 41 32 10 10 7 0 0 73 17 59

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 24 24 16 15 2 0 43 32 627
2018 TI-06 16 26 24 17 15 3 0 44 32 386
2018 TI-07 15 21 27 15 20 2 0 37 35 178
2018 TI-08 33 19 24 12 10 2 0 54 22 42
2017 TI 16 29 23 17 13 2 0 45 31 748
2017 TI-06 18 29 22 16 13 2 0 48 29 456
2017 TI-07 9 27 26 19 17 2 0 37 36 226
2017 TI-08 31 29 17 17 5 2 0 61 22 42
2014 TI 15 28 22 15 18 2 0 44 34 608
2014 TI-06 13 26 20 16 23 2 0 40 40 349
2014 TI-07 15 29 26 14 15 2 0 44 29 192
2014 TI-08 30 39 16 7 7 2 0 70 14 44
2011 TI 13 22 17 19 29 1 0 35 48 729
2011 TI-06 12 17 17 18 36 1 0 29 54 396
2011 TI-07 11 25 19 21 22 2 0 36 44 252
2011 TI-08 29 41 8 12 10 0 0 69 22 59
2008 TI 14 26 18 19 22 1 0 40 41 626
2008 TI-05 7 36 0 36 21 0 0 43 57 14
2008 TI-06 15 20 20 20 25 1 0 35 45 352
2008 TI-07 11 31 17 19 21 2 0 43 40 185
2008 TI-08 18 40 18 13 11 0 0 58 24 55

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 12 20 25 22 17 5 0 33 41 627
2018 TI-06 12 20 24 22 17 5 0 34 40 387
2018 TI-07 9 19 26 23 19 4 0 29 44 178
2018 TI-08 15 29 32 10 12 2 0 45 23 41
2017 TI 9 26 24 20 16 5 0 37 38 746
2017 TI-06 11 27 23 19 15 5 0 40 36 454
2017 TI-07 5 24 27 22 19 4 0 29 42 226
2017 TI-08 12 33 19 29 7 0 0 45 36 42
2014 TI 10 23 24 19 20 5 0 34 41 608
2014 TI-06 8 21 21 20 24 6 0 32 46 349
2014 TI-07 10 20 31 18 17 4 0 31 37 192
2014 TI-08 14 41 23 16 7 0 0 55 23 44
2011 TI 7 20 19 22 29 3 0 27 53 729
2011 TI-06 7 16 17 22 36 3 0 23 60 396
2011 TI-07 6 21 23 22 24 4 0 28 48 252
2011 TI-08 12 42 12 25 8 0 0 54 34 59
2008 TI 7 22 19 27 21 3 0 30 50 626
2008 TI-05 0 21 7 36 29 7 0 23 69 14
2008 TI-06 6 18 20 28 24 4 0 25 54 352
2008 TI-07 7 24 18 27 21 3 0 32 49 185
2008 TI-08 11 36 22 24 7 0 0 47 31 55

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 22 24 24 17 3 0 34 42 623
2018 TI-06 10 20 24 24 18 3 0 31 44 382
2018 TI-07 11 21 25 25 15 2 0 33 41 178
2018 TI-08 12 38 21 12 14 2 0 51 27 42
2017 TI 11 29 22 20 15 4 0 42 36 746
2017 TI-06 11 30 21 20 14 4 0 43 36 456
2017 TI-07 9 26 25 20 16 4 0 37 37 224
2017 TI-08 19 36 17 19 10 0 0 55 29 42
2014 TI 11 28 25 16 17 3 0 40 34 607
2014 TI-06 10 24 25 16 21 4 0 36 38 348
2014 TI-07 10 29 25 18 14 4 0 41 33 192
2014 TI-08 20 45 23 5 7 0 0 66 11 44
2011 TI 9 22 20 20 27 2 0 32 48 729
2011 TI-06 8 20 19 19 32 2 0 28 52 396
2011 TI-07 8 25 21 23 21 3 0 33 46 252
2011 TI-08 22 34 20 15 8 0 0 56 24 59
2008 TI 10 25 20 25 18 3 0 36 43 626
2008 TI-05 14 29 7 7 29 14 0 50 42 14
2008 TI-06 9 23 18 28 19 3 0 32 49 352
2008 TI-07 10 25 22 22 19 2 0 36 42 185
2008 TI-08 22 33 24 15 7 0 0 55 22 55
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 30 24 13 12 0 0 51 25 630
2018 TI-06 24 28 24 13 11 0 0 52 23 386
2018 TI-07 14 28 26 13 17 1 1 44 31 180
2018 TI-08 9 53 16 9 9 2 0 64 19 43
2017 TI 20 37 21 12 9 0 0 57 21 747
2017 TI-06 23 36 21 11 8 0 0 59 20 455
2017 TI-07 14 35 24 13 13 0 0 50 26 226
2017 TI-08 24 45 17 12 2 0 0 69 14 42
2014 TI 18 36 17 14 14 1 0 55 28 608
2014 TI-06 18 33 16 15 16 1 0 52 32 349
2014 TI-07 16 41 16 15 11 1 1 57 27 192
2014 TI-08 32 30 18 11 9 0 0 61 20 44
2011 TI 15 27 20 18 20 1 0 42 38 727
2011 TI-06 17 19 21 19 25 0 0 35 44 394
2011 TI-07 11 37 18 17 15 2 0 49 33 252
2011 TI-08 20 37 20 12 10 0 0 58 22 59

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 39 17 15 7 0 0 60 23 629
2018 TI-06 23 36 17 17 7 0 0 59 24 386
2018 TI-07 17 43 20 13 7 0 0 60 20 180
2018 TI-08 19 48 14 7 10 2 0 68 17 42
2017 TI 22 41 18 13 7 0 0 63 20 745
2017 TI-06 21 43 17 13 6 0 0 65 19 453
2017 TI-07 22 38 20 13 7 0 0 60 20 226
2017 TI-08 24 38 19 14 5 0 0 62 19 42

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 9 18 25 18 18 11 1 31 41 626
2018 TI-06 9 16 23 19 20 11 1 29 45 386
2018 TI-07 10 18 27 16 15 13 1 33 36 176
2018 TI-08 7 33 33 16 7 2 2 41 24 43
2017 TI 10 19 22 17 18 12 1 34 40 747
2017 TI-06 12 15 22 17 20 13 1 32 43 455
2017 TI-07 7 23 24 16 15 13 2 35 37 226
2017 TI-08 12 40 19 21 7 0 0 52 29 42
2014 TI 12 18 19 18 20 10 2 34 44 607
2014 TI-06 11 14 20 15 25 12 3 29 48 348
2014 TI-07 11 22 20 23 15 8 1 36 42 192
2014 TI-08 20 34 14 20 7 2 2 57 29 44

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 33 33 15 10 7 0 0 67 18 624
2018 TI-06 37 31 15 11 6 1 1 69 16 381
2018 TI-07 25 35 17 12 11 0 0 60 23 179
2018 TI-08 28 47 14 2 7 2 0 76 10 43
2017 TI 37 38 11 7 6 1 0 75 13 748
2017 TI-06 41 36 11 6 5 1 0 78 11 456
2017 TI-07 31 38 13 9 9 0 0 69 18 226
2017 TI-08 29 55 10 7 0 0 0 83 7 42
2014 TI 35 36 11 10 7 1 1 72 17 608
2014 TI-06 37 31 11 9 9 1 1 70 19 349
2014 TI-07 30 40 11 14 5 1 0 70 19 192
2014 TI-08 48 48 0 2 2 0 0 95 5 44
2011 TI 26 34 19 10 11 0 0 60 21 728
2011 TI-06 27 31 18 11 13 0 0 59 24 395
2011 TI-07 26 33 20 10 10 1 0 59 20 252
2011 TI-08 29 46 12 12 2 0 0 75 14 59
2008 TI 23 33 16 14 14 0 0 57 28 624
2008 TI-05 21 57 7 0 14 0 0 79 14 14
2008 TI-06 24 34 13 15 13 0 0 58 28 351
2008 TI-07 18 31 20 13 17 1 1 50 30 184
2008 TI-08 25 40 15 13 7 0 0 65 20 55

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 32 19 7 7 9 4 61 17 94
2018 TI-07 17 35 21 4 6 13 4 63 13 48
2017 TI 23 27 20 10 10 6 5 56 22 101
2017 TI-07 18 25 19 9 12 9 9 51 26 57
2017 TI-08 33 28 22 8 6 3 0 63 14 36
2014 TI 33 32 10 12 8 2 2 68 22 97
2014 TI-07 22 32 12 14 12 4 4 59 28 50
2014 TI-08 50 33 10 5 3 0 0 83 8 40

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 35 10 25 16 0 0 49 41 630
2018 TI-06 12 35 9 24 20 0 0 47 44 386
2018 TI-07 14 35 11 32 8 0 0 49 40 180
2018 TI-08 26 44 14 9 7 0 0 70 16 43
2017 TI 12 31 13 23 20 0 0 43 44 747
2017 TI-06 12 27 13 23 24 0 0 40 47 455
2017 TI-07 11 34 15 24 15 0 0 46 40 226
2017 TI-08 19 43 14 14 10 0 0 62 24 42
2014 TI 15 36 12 19 17 0 1 51 36 608
2014 TI-06 14 29 12 22 23 1 0 43 45 349
2014 TI-07 13 45 13 17 11 0 1 59 28 192
2014 TI-08 30 48 7 11 2 0 2 79 14 44
2011 TI 21 36 13 15 15 0 0 57 30 728
2011 TI-06 18 33 11 16 21 0 0 51 38 395
2011 TI-07 20 41 15 13 10 0 1 62 23 252
2011 TI-08 41 36 17 7 0 0 0 76 7 59
2008 TI 27 39 13 13 9 0 0 65 22 624
2008 TI-05 36 29 0 14 21 0 0 64 36 14
2008 TI-06 26 38 14 13 8 0 0 65 22 351
2008 TI-07 24 39 12 14 10 0 1 63 25 184
2008 TI-08 29 49 13 7 2 0 0 78 9 55

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 45 38 9 5 2 0 0 83 8 626
2018 TI-06 45 38 10 5 2 0 0 83 7 385
2018 TI-07 47 34 10 6 3 0 0 81 10 178
2018 TI-08 36 50 7 7 0 0 0 86 7 42
2017 TI 45 40 9 3 3 0 0 85 6 745
2017 TI-06 44 39 11 3 2 0 0 83 5 454
2017 TI-07 45 41 6 4 4 0 0 86 8 225
2017 TI-08 48 43 7 2 0 0 0 90 2 42
2014 TI 46 38 8 5 3 1 0 85 7 608
2014 TI-06 46 36 9 5 3 1 0 83 8 349
2014 TI-07 43 42 7 6 2 1 0 85 8 192
2014 TI-08 52 43 2 0 2 0 0 95 2 44
2011 TI 43 36 10 6 5 0 0 79 10 726
2011 TI-06 43 36 10 5 6 0 0 79 11 393
2011 TI-07 42 35 11 8 4 0 0 77 12 252
2011 TI-08 49 42 7 2 0 0 0 92 2 59
2008 TI 42 38 12 6 2 0 0 80 8 625
2008 TI-05 43 50 7 0 0 0 0 93 0 14
2008 TI-06 38 42 12 7 2 0 0 79 9 351
2008 TI-07 45 36 11 5 2 1 0 82 8 185
2008 TI-08 55 27 13 4 2 0 0 82 5 55

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 51 37 6 5 2 0 0 87 7 629
2018 TI-06 51 36 6 4 2 0 0 88 6 385
2018 TI-07 53 33 4 7 3 0 0 86 10 180
2018 TI-08 37 53 5 2 2 0 0 91 5 43
2017 TI 52 36 5 4 2 0 0 88 6 746
2017 TI-06 52 36 5 4 2 0 0 89 6 454
2017 TI-07 52 35 6 6 2 0 0 87 7 226
2017 TI-08 55 43 2 0 0 0 0 98 0 42
2014 TI 49 36 6 5 3 1 0 86 8 608
2014 TI-06 48 35 6 6 4 1 0 84 10 349
2014 TI-07 48 37 7 5 2 1 1 86 7 192
2014 TI-08 59 30 7 2 2 0 0 89 5 44
2011 TI 51 34 6 5 3 0 0 86 8 729
2011 TI-06 52 32 7 5 4 0 0 84 9 396
2011 TI-07 50 34 6 6 4 0 0 85 10 252
2011 TI-08 61 39 0 0 0 0 0 100 0 59
2008 TI 49 40 6 3 1 0 0 89 5 625
2008 TI-05 86 14 0 0 0 0 0 100 0 14
2008 TI-06 46 42 7 3 2 0 0 88 5 351
2008 TI-07 46 44 5 2 1 1 0 91 3 185
2008 TI-08 64 29 4 4 0 0 0 93 4 55

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 27 21 19 15 4 0 43 35 628
2018 TI-06 15 28 19 22 13 4 0 44 36 385
2018 TI-07 11 25 23 17 20 3 1 38 38 180
2018 TI-08 21 33 24 5 14 2 0 56 20 42
2017 TI 12 30 22 18 15 4 0 44 34 747
2017 TI-06 13 28 22 18 14 5 0 44 34 455
2017 TI-07 6 35 23 17 16 3 0 42 34 226
2017 TI-08 12 36 24 21 7 0 0 48 29 42
2014 TI 17 31 18 14 16 3 0 49 32 607
2014 TI-06 16 28 17 15 21 3 0 46 37 348
2014 TI-07 13 34 21 17 11 3 0 49 30 192
2014 TI-08 34 36 20 2 5 0 2 72 7 44
2011 TI 16 28 17 16 21 2 0 45 38 729
2011 TI-06 15 24 16 17 26 2 0 40 43 396
2011 TI-07 15 30 18 17 17 2 0 46 35 252
2011 TI-08 31 42 14 7 7 0 0 73 14 59
2008 TI 17 32 18 16 17 1 0 49 33 625
2008 TI-05 14 36 14 0 36 0 0 50 36 14
2008 TI-06 17 32 16 17 17 1 0 50 34 351
2008 TI-07 11 30 22 19 17 1 0 41 36 185
2008 TI-08 29 40 13 5 11 2 0 70 17 55

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 28 20 16 19 3 1 43 37 629
2018 TI-06 11 28 20 18 19 3 1 40 39 386
2018 TI-07 14 26 21 12 23 2 2 42 36 180
2018 TI-08 19 43 12 14 10 2 0 63 24 42
2017 TI 13 30 19 16 17 2 2 45 35 748
2017 TI-06 14 30 19 15 17 3 2 46 34 456
2017 TI-07 10 31 21 17 19 2 0 42 37 226
2017 TI-08 17 33 14 26 5 0 5 53 33 42
2014 TI 14 27 19 13 21 3 3 43 36 608
2014 TI-06 14 25 15 15 25 4 2 41 42 349
2014 TI-07 12 30 25 11 16 3 4 44 29 192
2014 TI-08 23 27 23 9 14 0 5 52 24 44
2011 TI 10 23 17 16 30 2 2 34 48 729
2011 TI-06 10 18 16 16 37 2 2 29 55 396
2011 TI-07 9 28 19 17 23 3 2 39 42 252
2011 TI-08 15 34 20 15 12 2 2 51 28 59
2008 TI 12 25 17 18 26 1 2 38 45 623
2008 TI-05 7 36 0 14 21 7 14 55 45 14
2008 TI-06 11 21 17 21 27 1 2 34 49 349
2008 TI-07 11 28 22 12 26 1 1 39 39 185
2008 TI-08 20 29 13 15 24 0 0 49 38 55

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 38 19 13 9 0 0 60 22 621
2018 TI-06 23 34 20 13 9 0 0 57 22 382
2018 TI-07 16 44 17 14 9 0 0 60 23 177
2018 TI-08 24 46 17 7 5 0 0 71 12 41
2017 TI 22 44 15 12 7 0 0 66 19 741
2017 TI-06 23 43 15 11 7 0 0 67 18 451
2017 TI-07 17 45 17 12 9 0 0 61 22 225
2017 TI-08 32 54 7 7 0 0 0 85 7 41
2014 TI 20 42 12 14 10 1 0 62 25 608
2014 TI-06 17 41 13 15 13 1 0 58 29 349
2014 TI-07 20 45 11 16 7 1 0 66 24 192
2014 TI-08 36 48 2 9 5 0 0 84 14 44
2011 TI 23 34 13 15 14 0 0 57 29 728
2011 TI-06 20 30 14 17 19 0 0 50 36 396
2011 TI-07 24 38 14 14 10 0 0 63 23 251
2011 TI-08 39 44 12 5 0 0 0 83 5 59

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 33 20 14 10 0 0 55 25 627
2018 TI-06 23 33 19 15 9 0 0 57 24 385
2018 TI-07 19 31 22 15 13 0 0 50 28 179
2018 TI-08 14 50 17 12 5 2 0 66 17 42
2017 TI 24 36 18 14 8 0 0 59 22 743
2017 TI-06 26 35 17 14 8 0 0 61 22 451
2017 TI-07 18 34 21 14 12 0 0 52 26 226
2017 TI-08 21 48 26 5 0 0 0 69 5 42
2014 TI 23 35 14 13 14 1 0 59 27 607
2014 TI-06 20 34 14 14 17 1 1 54 31 348
2014 TI-07 23 34 16 14 12 1 0 58 26 192
2014 TI-08 41 41 5 5 9 0 0 82 14 44

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 34 22 13 8 0 0 57 22 626
2018 TI-06 23 35 21 13 8 0 0 58 21 385
2018 TI-07 18 30 26 16 9 1 1 49 25 178
2018 TI-08 31 38 17 7 7 0 0 69 14 42
2017 TI 23 39 17 14 7 0 0 63 20 744
2017 TI-06 25 39 15 12 7 0 0 65 19 452
2017 TI-07 17 38 19 18 7 0 0 56 25 226
2017 TI-08 21 40 26 12 0 0 0 62 12 42
2014 TI 25 34 16 15 10 1 0 59 25 608
2014 TI-06 22 33 16 14 14 1 0 56 28 349
2014 TI-07 23 34 16 19 6 1 1 59 25 192
2014 TI-08 48 30 9 11 2 0 0 77 14 44
2011 TI 23 35 18 13 11 0 0 58 24 727
2011 TI-06 21 32 17 15 15 0 0 54 29 396
2011 TI-07 24 37 21 10 8 0 0 61 18 250
2011 TI-08 34 41 8 12 3 0 2 76 16 59

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 33 28 13 9 2 0 49 22 630
2018 TI-06 13 35 28 13 9 2 0 50 22 387
2018 TI-07 12 28 31 16 11 2 1 41 28 179
2018 TI-08 16 53 19 5 5 2 0 71 10 43
2017 TI 15 35 25 12 10 3 0 51 23 746
2017 TI-06 17 35 24 12 9 3 0 54 21 455
2017 TI-07 9 32 27 15 14 3 0 43 29 226
2017 TI-08 17 49 20 7 5 2 0 68 13 41

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 47 33 9 7 3 0 0 80 11 628
2018 TI-06 53 29 9 7 2 0 0 82 9 384
2018 TI-07 35 44 7 8 6 0 0 79 14 180
2018 TI-08 42 33 14 9 2 0 0 74 12 43
2017 TI 44 33 10 7 5 1 0 78 12 745
2017 TI-06 51 29 8 7 4 0 0 80 12 453
2017 TI-07 32 42 11 7 6 1 0 75 13 226
2017 TI-08 38 38 14 7 2 0 0 76 10 42
2014 TI 35 36 11 9 7 0 1 72 17 607
2014 TI-06 40 30 12 8 9 1 1 71 17 349
2014 TI-07 29 44 9 12 5 1 1 74 17 191
2014 TI-08 27 41 16 11 5 0 0 68 16 44
2011 TI 34 36 12 9 8 1 0 71 17 727
2011 TI-06 37 34 11 8 10 0 0 71 18 394
2011 TI-07 31 40 13 9 6 1 0 71 16 252
2011 TI-08 37 34 12 12 5 0 0 71 17 59

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 36 23 7 4 0 0 66 11 628
2018 TI-06 34 34 23 6 2 1 0 68 8 386
2018 TI-07 23 41 23 8 5 0 0 64 13 179
2018 TI-08 12 33 31 10 14 0 0 45 24 42
2017 TI 29 40 20 7 3 0 1 70 10 747
2017 TI-06 32 40 18 6 2 0 1 73 9 455
2017 TI-07 25 41 21 8 4 0 1 67 12 226
2017 TI-08 17 31 31 12 10 0 0 48 21 42
2014 TI 20 36 25 11 7 1 1 57 18 608
2014 TI-06 21 37 24 9 7 1 0 59 16 349
2014 TI-07 19 38 23 11 5 1 2 59 17 192
2014 TI-08 5 16 41 23 16 0 0 20 39 44
2011 TI 18 33 24 14 11 0 1 51 25 729
2011 TI-06 17 36 24 12 10 0 1 54 22 396
2011 TI-07 19 29 25 15 11 0 1 49 26 252
2011 TI-08 12 29 22 22 15 0 0 41 37 59
2008 TI 17 34 28 12 9 0 0 51 22 625
2008 TI-05 14 14 43 0 21 0 7 31 23 14
2008 TI-06 19 36 26 11 7 0 0 56 19 351
2008 TI-07 11 34 32 12 10 1 0 45 23 185
2008 TI-08 15 20 27 20 16 2 0 35 37 55

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 TI 17 47 37 627
2018 TI-06 19 45 36 386
2018 TI-07 11 53 36 177
2018 TI-08 19 37 44 43
2017 TI 15 50 35 744
2017 TI-06 12 51 36 454
2017 TI-07 18 50 32 225
2017 TI-08 32 41 27 41
2014 TI 18 51 31 607
2014 TI-06 19 49 32 349
2014 TI-07 17 54 29 192
2014 TI-08 9 56 35 43
2011 TI 20 45 35 729
2011 TI-06 21 42 37 396
2011 TI-07 18 48 34 252
2011 TI-08 24 49 27 59

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 TI 30 20 25 18 3 3 103
2018 TI-06 31 21 25 17 3 4 72
2017 TI 36 19 27 10 1 7 111
2017 TI-06 32 20 27 12 0 9 56
2017 TI-07 38 20 33 5 0 5 40
2017 TI-08 54 8 15 15 8 0 13
2014 TI 34 24 15 25 9999 3 109
2014 TI-06 26 20 18 32 9999 5 66
2014 TI-07 45 24 13 18 9999 0 33
2011 TI 31 18 19 22 9999 10 147
2011 TI-06 26 12 23 30 9999 9 81
2011 TI-07 31 27 11 18 9999 13 45
2011 TI-08 64 7 7 7 9999 14 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 29 44 16 8 3 0 0 74 11 625
2018 TI-06 25 45 17 9 4 0 0 70 12 385
2018 TI-07 34 43 13 7 2 1 0 78 9 178
2018 TI-08 31 52 10 7 0 0 0 83 7 42
2017 TI 28 40 17 9 6 1 0 69 15 743
2017 TI-06 27 40 19 9 6 1 0 67 15 452
2017 TI-07 31 39 15 10 4 0 0 71 14 226
2017 TI-08 32 46 10 5 7 0 0 78 12 41
2014 TI 30 37 16 9 6 1 0 68 16 608
2014 TI-06 27 34 18 11 9 1 0 61 20 349
2014 TI-07 29 45 15 7 4 1 0 74 11 192
2014 TI-08 55 32 9 2 2 0 0 86 5 44
2011 TI 29 34 14 10 12 1 0 63 22 728
2011 TI-06 23 34 14 12 17 0 0 57 28 395
2011 TI-07 34 33 15 8 9 1 0 68 17 252
2011 TI-08 49 39 7 5 0 0 0 88 5 59
2008 TI 32 39 14 8 7 1 0 71 15 625
2008 TI-05 7 64 14 0 14 0 0 71 14 14
2008 TI-06 26 40 16 9 8 1 0 66 18 351
2008 TI-07 34 37 13 8 7 1 0 72 15 185
2008 TI-08 56 35 7 2 0 0 0 91 2 55

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 36 23 18 7 1 0 51 26 631
2018 TI-06 14 33 26 19 7 1 0 48 26 387
2018 TI-07 14 36 22 17 9 3 0 51 26 180
2018 TI-08 14 53 16 9 7 0 0 67 16 43
2017 TI 16 38 21 17 7 1 0 55 24 746
2017 TI-06 15 40 21 15 7 1 0 56 22 454
2017 TI-07 16 31 23 21 6 2 0 49 28 226
2017 TI-08 19 55 7 14 2 2 0 76 17 42
2014 TI 15 37 22 15 8 2 0 54 24 608
2014 TI-06 13 36 24 16 9 2 0 50 26 349
2014 TI-07 14 39 20 14 9 4 0 55 24 192
2014 TI-08 30 43 20 7 0 0 0 73 7 44
2011 TI 14 33 18 17 16 1 0 48 34 727
2011 TI-06 11 30 18 19 21 0 0 41 40 395
2011 TI-07 14 36 20 16 13 2 0 51 29 251
2011 TI-08 29 46 14 7 5 0 0 75 12 59

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 32 34 15 6 0 1 21 44 629
2018 TI-06 12 32 30 17 8 1 0 25 44 387
2018 TI-07 12 31 41 13 2 1 1 15 43 178
2018 TI-08 7 44 35 9 5 0 0 14 51 43
2017 TI 10 28 38 14 8 1 1 22 39 744
2017 TI-06 9 25 38 16 10 1 1 27 34 454
2017 TI-07 12 32 38 12 3 1 2 16 46 224
2017 TI-08 17 40 33 5 5 0 0 10 57 42
2014 TI 15 30 35 13 5 1 1 18 46 607
2014 TI-06 16 30 35 14 3 1 1 17 48 348
2014 TI-07 13 29 36 12 6 2 2 19 43 192
2014 TI-08 20 41 27 5 7 0 0 11 61 44
2011 TI 20 33 31 11 4 0 1 15 53 729
2011 TI-06 23 32 29 11 4 0 0 15 56 396
2011 TI-07 17 32 33 12 5 1 1 17 50 252
2011 TI-08 14 39 36 8 3 0 0 12 53 59
2008 TI 14 36 33 10 4 1 1 15 51 624
2008 TI-05 7 57 14 21 0 0 0 21 64 14
2008 TI-06 16 32 34 11 5 0 2 16 49 351
2008 TI-07 14 38 35 8 4 1 1 12 52 184
2008 TI-08 11 51 24 9 4 2 0 13 63 55

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 26 28 17 9 1 1 26 45 628
2018 TI-06 18 25 26 17 10 1 1 29 44 385
2018 TI-07 20 27 29 17 6 1 1 23 48 179
2018 TI-08 12 37 37 9 5 0 0 14 49 43
2017 TI 11 24 30 19 12 2 2 32 36 739
2017 TI-06 9 22 31 20 15 2 1 35 32 452
2017 TI-07 14 28 28 17 6 2 4 25 46 221
2017 TI-08 17 24 33 19 7 0 0 26 40 42
2014 TI 15 24 34 14 9 3 2 24 41 604
2014 TI-06 17 23 32 13 9 3 2 24 42 347
2014 TI-07 15 24 37 13 6 2 3 20 41 191
2014 TI-08 7 35 33 12 12 0 2 24 43 43
2011 TI 28 25 24 13 7 1 2 21 54 726
2011 TI-06 35 25 20 12 7 1 1 19 61 396
2011 TI-07 23 24 27 14 6 2 4 21 50 249
2011 TI-08 7 20 41 20 12 0 0 32 27 59
2008 TI 21 30 25 12 9 2 1 22 53 624
2008 TI-05 36 21 36 0 7 0 0 7 57 14
2008 TI-06 23 30 25 10 10 1 1 20 54 351
2008 TI-07 20 30 24 15 8 2 1 24 51 184
2008 TI-08 16 25 29 16 9 2 2 26 43 55

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 32 29 13 6 1 1 20 51 626
2018 TI-06 18 30 31 12 7 1 1 20 49 383
2018 TI-07 22 30 27 16 4 1 1 20 52 179
2018 TI-08 9 47 28 7 7 2 0 14 57 43
2017 TI 19 23 31 16 7 1 2 24 44 746
2017 TI-06 18 22 31 18 8 2 1 27 41 454
2017 TI-07 19 27 30 13 5 2 4 19 49 226
2017 TI-08 26 24 38 10 2 0 0 12 50 42
2014 TI 21 25 32 15 5 2 1 20 47 603
2014 TI-06 22 23 36 13 4 2 1 18 45 347
2014 TI-07 21 28 26 17 4 2 3 22 51 189
2014 TI-08 23 39 20 16 2 0 0 18 61 44
2011 TI 21 25 31 14 6 1 2 21 47 726
2011 TI-06 25 22 29 15 6 1 2 22 49 394
2011 TI-07 16 28 32 15 5 1 3 21 46 251
2011 TI-08 15 24 39 14 7 0 2 21 40 59
2008 TI 16 25 33 16 7 1 2 24 42 623
2008 TI-05 29 7 50 7 7 0 0 14 36 14
2008 TI-06 17 27 30 15 8 1 2 24 45 350
2008 TI-07 13 24 35 17 6 2 3 24 39 184
2008 TI-08 15 24 40 16 4 2 0 20 39 55

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 14 32 36 12 0 1 49 19 626
2018 TI-06 4 11 28 40 16 1 1 56 15 383
2018 TI-07 9 13 37 33 7 0 1 40 23 179
2018 TI-08 5 40 40 14 2 0 0 16 44 43
2017 TI 6 10 34 33 14 1 2 48 17 741
2017 TI-06 5 7 34 35 17 1 2 53 12 452
2017 TI-07 6 15 34 31 10 2 3 42 22 224
2017 TI-08 17 24 40 17 2 0 0 19 40 42
2014 TI 8 13 34 31 10 2 2 42 22 602
2014 TI-06 8 12 35 34 9 3 1 44 20 347
2014 TI-07 7 17 33 28 10 2 3 40 26 188
2014 TI-08 16 20 36 23 5 0 0 27 36 44
2011 TI 10 18 33 26 11 0 2 38 29 725
2011 TI-06 12 15 30 27 13 0 2 42 27 395
2011 TI-07 6 22 36 24 8 1 3 33 30 249
2011 TI-08 10 22 42 20 5 0 0 25 32 59
2008 TI 8 16 37 26 10 1 1 37 25 623
2008 TI-05 7 14 50 21 7 0 0 29 21 14
2008 TI-06 7 15 35 28 13 1 2 42 23 350
2008 TI-07 9 17 42 23 7 1 1 30 27 184
2008 TI-08 15 22 36 22 4 2 0 26 37 55

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 21 31 20 8 1 1 28 40 629
2018 TI-06 18 21 28 23 9 1 1 32 40 385
2018 TI-07 17 22 38 14 5 3 1 20 40 180
2018 TI-08 19 23 37 12 7 2 0 19 43 43
2017 TI 16 23 30 17 9 2 2 27 42 745
2017 TI-06 16 22 29 18 11 2 2 31 39 455
2017 TI-07 16 25 34 14 7 2 3 22 42 225
2017 TI-08 27 29 27 15 0 0 2 15 58 41
2014 TI 25 27 24 14 6 4 1 21 54 605
2014 TI-06 24 26 25 15 4 5 1 20 53 347
2014 TI-07 22 30 24 15 5 2 2 21 54 191
2014 TI-08 43 27 18 5 7 0 0 11 70 44
2011 TI 29 25 25 12 7 0 2 19 56 729
2011 TI-06 33 24 23 12 6 1 1 18 58 396
2011 TI-07 23 26 27 13 7 0 2 21 51 252
2011 TI-08 34 31 22 7 7 0 0 14 64 59
2008 TI 23 27 28 13 7 1 1 20 51 623
2008 TI-05 36 21 36 0 7 0 0 7 57 14
2008 TI-06 22 24 29 14 7 1 2 22 48 349
2008 TI-07 23 32 25 14 4 2 1 18 56 185
2008 TI-08 29 31 29 7 2 2 0 9 61 55

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 9 19 25 27 15 3 2 44 29 621
2018 TI-06 10 16 25 27 17 3 2 46 27 382
2018 TI-07 7 22 27 27 11 4 2 40 31 176
2018 TI-08 10 29 26 17 17 0 2 34 39 42
2017 TI 8 13 25 27 20 4 3 51 23 742
2017 TI-06 7 11 22 29 24 4 3 57 19 453
2017 TI-07 10 17 29 23 13 5 3 39 30 224
2017 TI-08 10 17 29 31 14 0 0 45 26 42
2014 TI 11 16 27 26 14 4 3 43 29 606
2014 TI-06 11 16 26 26 15 5 1 44 29 348
2014 TI-07 11 16 31 26 10 3 4 39 28 191
2014 TI-08 16 20 20 20 16 0 7 39 39 44
2011 TI 11 12 27 28 15 2 5 46 25 728
2011 TI-06 13 12 26 27 16 2 4 46 27 395
2011 TI-07 8 13 30 28 12 1 7 44 23 252
2011 TI-08 8 14 27 31 19 2 0 50 22 59
2008 TI 10 18 28 24 14 2 4 41 29 622
2008 TI-05 0 57 29 0 7 0 7 8 62 14
2008 TI-06 11 14 28 25 17 2 4 45 26 351
2008 TI-07 10 21 29 23 10 3 4 36 33 183
2008 TI-08 6 20 31 28 13 2 0 42 26 54

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 31 26 11 5 1 1 16 58 631
2018 TI-06 26 30 25 12 5 1 0 18 57 387
2018 TI-07 22 31 27 11 5 2 2 17 55 180
2018 TI-08 26 40 23 9 0 2 0 10 67 43
2017 TI 25 27 29 10 6 2 2 17 53 745
2017 TI-06 27 27 28 10 7 2 0 17 55 454
2017 TI-07 20 26 32 9 5 4 4 15 50 225
2017 TI-08 24 36 26 14 0 0 0 14 60 42
2014 TI 33 27 23 9 3 3 1 12 63 607
2014 TI-06 37 31 19 8 1 3 1 9 71 349
2014 TI-07 29 21 32 9 5 2 3 15 52 191
2014 TI-08 32 36 20 9 2 0 0 11 68 44

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 35 30 11 14 10 1 0 65 24 626
2018 TI-06 32 31 11 15 10 1 0 64 25 384
2018 TI-07 37 27 11 12 11 2 0 66 24 178
2018 TI-08 40 33 14 7 7 0 0 72 14 43
2017 TI 39 30 11 10 9 1 0 70 19 745
2017 TI-06 41 29 11 11 8 1 0 70 19 454
2017 TI-07 32 33 12 11 12 0 0 65 23 225
2017 TI-08 52 33 7 5 2 0 0 86 7 42
2014 TI 40 29 10 9 11 1 0 70 20 608
2014 TI-06 37 28 10 9 14 1 0 66 24 349
2014 TI-07 36 35 11 10 6 2 1 73 16 192
2014 TI-08 73 11 5 5 5 0 2 86 9 44

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 36 12 9 3 0 0 76 12 627
2018 TI-06 39 34 12 9 4 0 0 74 14 386
2018 TI-07 41 36 11 9 2 0 0 77 11 177
2018 TI-08 28 53 9 7 0 2 0 83 7 43
2017 TI 37 39 10 9 6 0 0 76 15 744
2017 TI-06 40 37 9 9 5 0 0 77 14 452
2017 TI-07 30 42 11 7 9 0 0 73 16 226
2017 TI-08 38 45 5 10 2 0 0 83 12 42
2014 TI 35 41 9 8 5 1 0 77 13 607
2014 TI-06 37 39 8 9 5 1 0 77 15 348
2014 TI-07 30 47 10 8 4 1 0 77 13 192
2014 TI-08 45 41 7 2 2 0 2 88 5 44

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 41 17 7 3 2 0 72 10 628
2018 TI-06 30 44 15 7 3 1 0 74 10 386
2018 TI-07 31 35 20 9 3 2 0 67 13 178
2018 TI-08 14 51 26 2 0 7 0 70 3 43

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 32 36 19 5 3 5 0 71 8 626
2018 TI-06 32 36 19 6 3 4 0 71 9 386
2018 TI-07 28 36 22 6 2 6 1 68 8 177
2018 TI-08 40 40 14 0 2 2 0 83 2 42
2017 TI 33 36 20 4 4 3 1 71 8 746
2017 TI-06 36 32 20 4 3 4 0 72 7 454
2017 TI-07 22 44 22 4 5 2 0 68 9 226
2017 TI-08 48 33 12 2 5 0 0 81 7 42
2014 TI 34 37 15 3 4 6 1 76 7 608
2014 TI-06 35 33 17 3 5 6 1 73 9 349
2014 TI-07 30 43 16 2 2 7 0 78 4 192
2014 TI-08 52 41 2 0 5 0 0 93 5 44

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 31 40 16 6 3 3 0 73 10 627
2018 TI-06 30 42 15 7 3 3 0 74 11 386
2018 TI-07 28 38 20 6 4 4 0 69 10 178
2018 TI-08 50 29 17 2 2 0 0 79 5 42
2017 TI 33 42 18 4 3 1 0 75 7 746
2017 TI-06 35 39 18 5 2 0 0 75 7 456
2017 TI-07 25 49 17 4 4 2 0 75 7 224
2017 TI-08 45 33 17 5 0 0 0 79 5 42
2014 TI 33 38 15 5 5 4 0 74 10 608
2014 TI-06 32 35 16 7 6 3 1 70 13 349
2014 TI-07 30 42 16 4 2 6 0 77 6 192
2014 TI-08 48 41 9 0 2 0 0 89 2 44
2011 TI 22 35 18 9 12 4 0 60 22 729
2011 TI-06 20 33 18 10 16 4 0 55 26 396
2011 TI-07 21 37 19 9 8 5 0 62 18 252
2011 TI-08 37 39 14 5 3 0 2 78 9 59

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 37 38 13 7 5 1 0 76 11 621
2018 TI-06 37 38 13 7 5 1 0 75 12 380
2018 TI-07 33 40 15 7 4 2 0 74 11 177
2018 TI-08 51 37 5 5 2 0 0 88 7 43
2017 TI 40 38 11 5 5 0 0 78 11 748
2017 TI-06 43 36 11 6 4 0 0 79 10 456
2017 TI-07 31 42 14 5 7 0 0 74 12 226
2017 TI-08 57 33 5 2 2 0 0 90 5 42
2014 TI 37 39 9 6 7 1 0 78 13 607
2014 TI-06 36 36 11 8 9 1 0 72 17 349
2014 TI-07 37 44 8 4 5 2 0 82 9 191
2014 TI-08 55 39 2 0 5 0 0 93 5 44
2011 TI 27 33 14 9 16 0 0 60 25 729
2011 TI-06 25 29 14 9 23 0 0 54 32 396
2011 TI-07 27 38 15 11 8 0 0 66 19 252
2011 TI-08 44 37 14 2 3 0 0 81 5 59
2008 TI 29 40 13 10 8 0 0 69 18 626
2008 TI-05 29 21 21 7 21 0 0 50 29 14
2008 TI-06 28 39 12 12 9 0 0 67 21 352
2008 TI-07 23 44 16 9 6 1 0 68 16 185
2008 TI-08 51 36 7 4 2 0 0 87 5 55

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 29 22 12 11 4 2 52 25 628
2018 TI-06 20 27 24 15 10 4 1 49 26 386
2018 TI-07 20 33 20 7 13 4 2 56 22 178
2018 TI-08 19 35 19 9 14 2 2 56 24 43
2017 TI 27 31 17 11 11 3 1 60 23 744
2017 TI-06 28 27 17 12 10 3 1 58 24 454
2017 TI-07 23 35 16 8 14 2 1 60 23 224
2017 TI-08 29 45 14 7 5 0 0 74 12 42
2014 TI 27 31 13 12 12 3 2 61 25 606
2014 TI-06 27 27 14 11 16 4 1 57 28 349
2014 TI-07 27 35 14 14 6 2 3 64 21 190
2014 TI-08 36 39 5 9 7 2 2 79 17 44

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 28 39 17 8 5 2 1 68 14 631
2018 TI-06 27 37 20 9 4 2 1 66 13 387
2018 TI-07 27 38 15 9 7 3 1 67 17 180
2018 TI-08 30 51 14 2 0 0 2 83 2 43
2017 TI 34 40 12 8 4 2 0 75 12 745
2017 TI-06 34 38 13 9 4 2 0 73 13 453
2017 TI-07 29 46 11 6 5 2 0 77 12 226
2017 TI-08 43 40 7 5 2 0 2 85 7 42
2014 TI 36 39 11 6 5 2 1 77 12 608
2014 TI-06 33 39 12 7 6 2 0 74 14 349
2014 TI-07 34 41 10 7 4 3 1 79 11 192
2014 TI-08 59 34 5 2 0 0 0 93 2 44
2011 TI 29 32 12 13 10 4 1 64 23 728
2011 TI-06 28 32 12 13 12 3 1 62 26 395
2011 TI-07 26 33 14 13 8 5 1 63 22 252
2011 TI-08 56 32 5 5 2 0 0 88 7 59
2008 TI 28 32 15 11 10 3 0 63 22 625
2008 TI-05 21 36 14 7 14 7 0 62 23 14
2008 TI-06 26 32 15 12 12 3 1 60 24 352
2008 TI-07 23 34 15 11 11 4 1 60 24 184
2008 TI-08 53 25 15 7 0 0 0 78 7 55

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 23 38 23 9 6 2 0 62 15 627
2018 TI-06 22 37 25 9 5 2 0 61 14 386
2018 TI-07 21 38 21 10 9 1 1 60 19 177
2018 TI-08 33 44 16 2 2 2 0 79 5 43

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 19 28 20 11 13 7 1 51 27 627
2018 TI-06 17 29 21 11 15 7 1 50 27 384
2018 TI-07 20 24 23 13 12 8 1 48 27 180
2018 TI-08 29 33 12 10 7 5 5 68 18 42
2017 TI 21 30 18 11 11 8 1 56 25 746
2017 TI-06 22 30 16 11 11 9 0 57 25 454
2017 TI-07 15 33 20 13 13 5 1 52 27 226
2017 TI-08 36 24 21 2 2 7 7 69 6 42
2014 TI 19 30 17 13 13 7 1 53 28 608
2014 TI-06 17 26 18 15 17 6 1 47 34 349
2014 TI-07 19 35 18 9 8 10 1 60 20 192
2014 TI-08 32 36 16 7 5 0 5 71 12 44
2011 TI 17 23 17 15 19 8 1 44 37 729
2011 TI-06 16 21 18 16 22 6 1 39 41 396
2011 TI-07 16 26 17 12 15 12 2 48 32 252
2011 TI-08 31 29 7 15 8 5 5 66 26 59

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 18 82 629
2018 TI-06 18 82 386
2018 TI-07 18 82 179
2018 TI-08 16 84 43

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 TI 53 115
2018 TI-06 50 70
2018 TI-07 64 33

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 TI 54 115
2018 TI-06 56 70
2018 TI-07 52 33

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 TI 4 115
2018 TI-06 0 70

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 TI 0 115
2018 TI-06 0 70
2018 TI-07 0 33

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 TI 7 115
2018 TI-06 7 70

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 TI 14 115
2018 TI-06 17 70

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 TI 8 115
2018 TI-06 11 70

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 TI 35 115
2018 TI-06 34 70
2018 TI-07 39 33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 TI 41 115
2018 TI-06 41 70
2018 TI-07 42 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 TI 50 115
2018 TI-06 51 70
2018 TI-07 61 33

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 TI 32 115
2018 TI-06 31 70
2018 TI-07 33 33

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 TI 43 115
2018 TI-06 43 70
2018 TI-07 48 33

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 TI 50 115
2018 TI-06 51 70
2018 TI-07 45 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 TI 30 115
2018 TI-06 31 70
2018 TI-07 24 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 TI 0 115
2018 TI-06 0 70
2018 TI-07 0 33

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 TI 9 115
2018 TI-06 9 70

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 TI 11 115
2018 TI-06 13 70

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 TI 53 115
2018 TI-06 61 70
2018 TI-07 48 33

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 TI 19 115
2018 TI-06 13 70
2018 TI-07 30 33

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 TI 19 115
2018 TI-06 14 70
2018 TI-07 30 33

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 TI 58 115
2018 TI-06 56 70
2018 TI-07 55 33

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 TI 27 115
2018 TI-06 23 70
2018 TI-07 30 33

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 TI 8 115

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 TI 24 115
2018 TI-06 29 70
2018 TI-07 18 33

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 TI 8 115

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 TI 12 115
2018 TI-06 13 70

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 TI 17 115
2018 TI-06 16 70
2018 TI-07 18 33

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 TI 14 115
2018 TI-06 16 70

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 TI 24 115
2018 TI-06 24 70
2018 TI-07 33 33

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 TI 6 100

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 TI 15 100
2018 TI-06 15 61

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 TI 5 100

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 TI 8 100
2018 TI-06 8 61

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 TI 6 100

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 TI 6 100

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 TI 5 100

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 TI 6 100
2018 TI-06 8 61
2018 TI-07 0 29

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 TI 33 100
2018 TI-06 34 61
2018 TI-07 31 29

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 TI 10 100
2018 TI-06 11 61

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 TI 41 100
2018 TI-06 48 61
2018 TI-07 34 29

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 TI 54 100
2018 TI-06 56 61
2018 TI-07 55 29

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 TI 6 100
2018 TI-06 8 61
2018 TI-07 0 29

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 TI 17 100
2018 TI-06 16 61

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 15 19 25 7 10 19 4 45 22 628
2018 TI-06 13 17 25 8 12 21 4 40 26 387
2018 TI-07 19 21 27 4 8 15 5 51 15 177
2018 TI-08 14 37 21 9 2 12 5 61 14 43
2017 TI 16 20 22 7 10 20 5 48 23 745
2017 TI-06 16 18 19 8 10 24 5 47 26 453
2017 TI-07 14 23 26 5 11 16 5 47 20 226
2017 TI-08 26 29 29 5 2 5 5 61 8 42
2014 TI 15 18 18 8 12 24 5 46 28 608
2014 TI-06 12 15 19 8 15 26 5 39 34 349
2014 TI-07 16 23 18 8 8 22 6 53 22 192
2014 TI-08 39 20 11 11 5 14 0 68 18 44

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 27 34 19 7 7 5 1 64 15 628
2018 TI-06 26 33 20 7 8 6 1 63 16 387
2018 TI-07 27 34 19 8 7 4 1 64 16 178
2018 TI-08 30 42 19 2 2 5 0 76 5 43
2017 TI 27 31 21 7 7 6 1 63 15 747
2017 TI-06 28 31 20 7 6 7 1 65 14 456
2017 TI-07 21 32 25 7 9 6 0 56 17 226
2017 TI-08 40 36 14 2 5 2 0 78 7 42
2014 TI 23 30 19 8 8 10 1 60 19 607
2014 TI-06 19 28 19 10 11 10 2 54 24 349
2014 TI-07 24 33 23 7 5 8 0 62 13 191
2014 TI-08 50 27 11 5 0 7 0 83 5 44
2011 TI 22 33 21 9 9 6 0 59 19 726
2011 TI-06 19 31 23 10 13 5 0 52 24 394
2011 TI-07 22 38 20 7 5 8 0 66 13 251
2011 TI-08 37 37 12 7 3 3 0 77 11 59

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 10 90 627
2018 TI-06 10 90 385
2018 TI-07 11 89 180

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 TI 33 61
2018 TI-06 38 37

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 TI 66 61
2018 TI-06 62 37

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 TI 0 61
2018 TI-06 0 37

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 TI 8 61

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 TI 8 61

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 TI 13 61

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 TI 10 61
2018 TI-07 25 20

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 TI 26 61
2018 TI-06 32 37

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 TI 41 61
2018 TI-06 54 37

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 TI 0 61
2018 TI-06 0 37

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 TI 0 61
2018 TI-06 0 37

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 TI 8 61

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 TI 0 61
2018 TI-06 0 37

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 TI 10 61

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 TI 0 61
2018 TI-06 0 37

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 TI 28 61
2018 TI-06 24 37

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 TI 34 61
2018 TI-06 32 37

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 TI 15 61

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 TI 8 61

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 TI 28 61
2018 TI-06 32 37

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 TI 8 61

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 TI 18 61
2018 TI-06 22 37

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 TI 11 61
2018 TI-06 14 37

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 TI 38 61
2018 TI-06 32 37

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 TI 12 50

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 TI 10 50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 TI 32 50
2018 TI-06 34 29

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 TI 10 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 TI 48 50
2018 TI-06 48 29

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 TI 58 50
2018 TI-06 55 29

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 TI 22 50
2018 TI-06 24 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 17 30 4 6 23 4 45 13 627
2018 TI-06 14 15 33 4 6 25 4 41 14 386
2018 TI-07 18 20 27 5 7 20 3 49 15 177
2018 TI-08 16 30 26 2 2 19 5 61 6 43
2017 TI 16 19 24 4 4 26 6 52 12 747
2017 TI-06 15 17 23 4 5 29 7 50 13 455
2017 TI-07 15 25 26 3 4 23 4 54 10 226
2017 TI-08 36 21 24 5 5 5 5 63 11 42
2014 TI 14 17 22 2 8 31 7 49 15 607
2014 TI-06 11 14 25 2 11 31 6 40 20 348
2014 TI-07 12 21 20 2 4 32 9 57 10 192
2014 TI-08 36 25 14 2 5 18 0 75 8 44

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 32 23 6 5 7 1 63 12 628
2018 TI-06 26 31 24 5 5 8 2 62 11 386
2018 TI-07 22 34 20 10 5 8 1 61 17 178
2018 TI-08 33 37 23 2 2 2 0 71 5 43
2017 TI 29 31 20 4 4 10 2 68 9 746
2017 TI-06 32 29 19 3 4 10 3 70 9 454
2017 TI-07 19 36 25 4 4 12 1 63 9 226
2017 TI-08 48 31 10 5 5 2 0 80 10 42
2014 TI 25 28 20 3 7 14 2 64 12 607
2014 TI-06 24 24 21 3 10 15 2 58 16 349
2014 TI-07 24 33 21 2 3 14 3 69 6 191
2014 TI-08 45 27 14 5 2 7 0 78 7 44
2011 TI 26 34 18 8 7 7 0 64 16 728
2011 TI-06 23 33 18 10 10 7 1 60 21 396
2011 TI-07 25 37 19 6 4 8 0 68 11 251
2011 TI-08 46 31 12 5 3 3 0 79 9 59
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 47 27 15 5 5 1 0 75 10 625
2018 TI-06 53 24 14 4 4 1 0 77 8 381
2018 TI-07 34 31 18 8 7 2 1 67 15 180
2018 TI-08 47 33 12 0 7 2 0 81 7 43
2017 TI 52 26 12 4 4 1 0 80 8 744
2017 TI-06 58 24 10 4 3 1 0 83 7 453
2017 TI-07 42 28 16 5 6 2 0 72 11 225
2017 TI-08 45 36 14 2 2 0 0 81 5 42

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 42 22 9 4 2 0 65 13 626
2018 TI-06 21 39 24 10 5 1 0 61 15 387
2018 TI-07 18 50 16 7 4 4 0 71 12 176
2018 TI-08 33 36 26 2 0 2 0 71 2 42
2017 TI 17 34 25 11 8 6 0 54 19 747
2017 TI-06 17 32 25 11 8 6 0 52 21 456
2017 TI-07 13 40 23 9 8 8 0 57 18 225
2017 TI-08 33 24 29 7 5 2 0 59 12 42

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 19 36 20 13 9 3 0 56 23 630
2018 TI-06 19 32 23 12 12 2 0 52 24 387
2018 TI-07 15 45 15 17 4 4 0 62 22 179
2018 TI-08 26 37 19 14 5 0 0 63 19 43
2017 TI 17 36 22 14 9 2 0 54 23 745
2017 TI-06 18 36 23 13 9 1 0 54 23 453
2017 TI-07 13 38 20 16 10 3 0 52 27 226
2017 TI-08 29 33 26 7 2 2 0 63 10 42

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 15 23 25 17 19 0 0 38 36 628
2018 TI-06 16 23 21 18 22 0 1 39 40 386
2018 TI-07 13 25 29 18 14 1 0 38 32 178
2018 TI-08 19 21 33 14 14 0 0 40 28 43
2017 TI 28 27 20 12 11 1 1 56 24 746
2017 TI-06 27 27 20 13 12 0 1 55 26 455
2017 TI-07 31 25 22 10 10 1 0 57 20 225
2017 TI-08 31 31 14 14 7 0 2 63 22 42

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 29 30 13 10 0 0 47 22 630
2018 TI-06 20 31 27 13 10 0 0 51 23 386
2018 TI-07 16 27 35 11 11 0 0 43 22 180
2018 TI-08 12 23 40 16 9 0 0 35 26 43
2017 TI 18 30 28 15 9 0 0 48 24 745
2017 TI-06 19 29 27 15 9 0 0 49 24 456
2017 TI-07 17 32 27 14 9 0 0 50 23 224
2017 TI-08 5 24 45 17 10 0 0 29 26 42

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 28 32 25 10 4 0 1 60 14 623
2018 TI-06 31 31 24 8 4 1 1 64 12 382
2018 TI-07 22 34 25 12 6 0 1 57 18 178
2018 TI-08 14 21 40 21 2 0 0 36 24 42
2017 TI 28 35 20 10 5 1 1 63 16 741
2017 TI-06 31 33 21 9 5 0 1 65 14 453
2017 TI-07 26 38 17 12 5 2 0 64 18 223
2017 TI-08 7 29 38 21 5 0 0 36 26 42

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 27 25 14 12 1 1 49 26 628
2018 TI-06 24 29 23 12 11 0 1 53 24 385
2018 TI-07 14 25 31 15 13 2 1 40 28 179
2018 TI-08 16 28 23 21 12 0 0 44 33 43
2017 TI 25 25 20 15 13 1 1 51 29 745
2017 TI-06 27 24 21 13 13 1 1 52 27 455
2017 TI-07 23 26 20 17 12 2 1 50 29 225
2017 TI-08 12 26 19 29 14 0 0 38 43 42

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 54 27 12 3 1 0 2 83 5 626
2018 TI-06 58 26 9 3 1 0 3 87 5 386
2018 TI-07 47 29 14 5 2 1 2 78 7 176
2018 TI-08 37 35 26 0 0 0 2 74 0 43
2017 TI 52 29 10 2 2 0 5 85 5 745
2017 TI-06 59 26 7 2 2 0 3 89 4 456
2017 TI-07 42 32 14 4 1 0 7 80 5 224
2017 TI-08 36 29 24 5 5 0 2 66 10 42

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 38 30 20 7 5 0 0 68 12 629
2018 TI-06 39 31 19 7 4 1 0 70 11 385
2018 TI-07 38 29 19 8 5 1 0 68 13 180
2018 TI-08 30 28 35 5 2 0 0 58 7 43
2017 TI 36 34 16 9 4 1 0 71 13 744
2017 TI-06 40 35 12 8 4 1 0 75 12 453
2017 TI-07 30 33 21 11 4 0 0 64 14 225
2017 TI-08 26 33 31 7 2 0 0 60 10 42

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 34 28 11 7 1 1 55 18 629
2018 TI-06 22 32 28 10 8 0 1 54 18 385
2018 TI-07 13 37 28 15 4 2 1 52 19 180
2018 TI-08 16 44 28 7 5 0 0 60 12 43
2017 TI 23 35 21 14 4 1 1 60 19 744
2017 TI-06 26 35 20 14 4 1 1 61 19 453
2017 TI-07 19 35 25 15 4 1 1 55 19 225
2017 TI-08 14 48 19 14 2 2 0 63 17 42

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 17 33 25 17 7 1 1 50 24 627
2018 TI-06 20 29 25 16 9 1 1 49 25 383
2018 TI-07 12 38 25 18 4 2 1 51 23 180
2018 TI-08 12 37 35 12 5 0 0 49 16 43
2017 TI 19 33 23 15 8 1 1 53 23 744
2017 TI-06 21 32 23 14 9 0 1 54 23 453
2017 TI-07 16 35 24 16 7 1 1 52 23 225
2017 TI-08 7 40 24 19 10 0 0 48 29 42

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 19 30 25 16 9 0 1 50 25 626
2018 TI-06 21 29 24 16 10 0 0 49 26 384
2018 TI-07 13 37 25 13 9 1 2 51 23 180
2018 TI-08 20 29 29 15 7 0 0 49 22 41
2017 TI 21 34 22 13 9 1 1 55 22 745
2017 TI-06 23 33 22 12 9 0 1 56 21 454
2017 TI-07 16 35 23 15 8 1 0 52 24 225
2017 TI-08 21 33 19 17 10 0 0 55 26 42

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 28 24 17 10 0 0 49 27 620
2018 TI-06 21 30 23 15 10 0 0 51 25 381
2018 TI-07 19 26 24 18 11 1 2 47 29 176
2018 TI-08 14 29 31 21 5 0 0 43 26 42
2017 TI 19 30 24 17 10 1 1 49 27 745
2017 TI-06 20 28 24 17 10 1 1 49 27 453
2017 TI-07 19 31 23 17 9 2 1 50 26 226
2017 TI-08 5 36 26 19 12 0 2 41 32 42

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 49 26 14 4 5 0 2 77 9 625
2018 TI-06 51 26 13 5 5 0 1 77 10 383
2018 TI-07 42 26 17 5 4 1 4 72 10 179
2018 TI-08 53 37 9 0 0 0 0 91 0 43
2017 TI 51 28 11 6 3 0 1 80 9 748
2017 TI-06 53 26 10 6 4 0 1 80 10 456
2017 TI-07 48 30 13 5 2 0 1 79 8 226
2017 TI-08 50 36 7 5 2 0 0 86 7 42

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 68 17 6 3 2 1 4 89 5 625
2018 TI-06 66 18 6 3 3 0 4 88 6 382
2018 TI-07 66 17 7 3 1 2 3 88 4 179
2018 TI-08 81 9 7 0 0 0 2 93 0 43

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 63 18 7 5 5 1 1 83 10 627
2018 TI-06 64 16 8 4 5 1 2 82 10 383
2018 TI-07 57 20 8 6 4 3 1 81 10 180
2018 TI-08 70 19 5 5 2 0 0 88 7 43
2017 TI 63 18 8 4 3 1 2 83 8 746
2017 TI-06 65 17 9 4 3 1 2 84 7 454
2017 TI-07 57 20 9 6 4 1 2 80 11 226
2017 TI-08 74 14 2 2 5 0 2 90 7 42

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 50 32 10 5 3 0 0 82 8 628
2018 TI-06 50 31 9 6 3 0 0 82 9 385
2018 TI-07 51 30 11 4 3 1 0 81 7 179
2018 TI-08 47 35 12 5 2 0 0 81 7 43
2017 TI 51 31 11 4 3 0 1 82 7 746
2017 TI-06 51 30 12 3 2 0 1 82 6 455
2017 TI-07 49 32 10 5 3 0 0 81 9 225
2017 TI-08 50 36 5 2 5 0 2 88 7 42

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 52 23 11 6 7 0 1 76 13 625
2018 TI-06 54 21 11 6 8 0 1 75 13 383
2018 TI-07 47 28 11 8 6 1 1 76 14 178
2018 TI-08 58 21 12 5 5 0 0 79 9 43
2017 TI 56 23 10 5 5 1 1 80 10 747
2017 TI-06 58 22 9 5 5 0 1 81 9 456
2017 TI-07 52 24 11 7 5 0 0 77 12 226
2017 TI-08 51 29 7 2 5 2 2 85 8 41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 53 12 3 2 1 0 29 92 3 624
2018 TI-06 57 5 2 1 0 0 36 96 1 383
2018 TI-07 49 20 5 2 2 1 21 88 5 178
2018 TI-08 33 43 14 7 2 0 0 76 10 42
2017 TI 52 11 5 2 1 1 29 89 4 748
2017 TI-06 53 7 3 0 0 0 36 94 1 456
2017 TI-07 52 15 6 4 2 1 21 85 8 226
2017 TI-08 36 33 17 7 5 0 2 71 12 42

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 49 29 13 3 1 0 3 82 5 622
2018 TI-06 49 29 14 3 1 0 3 81 5 380
2018 TI-07 47 32 10 4 1 1 4 84 6 179
2018 TI-08 57 24 14 0 2 0 2 83 2 42
2017 TI 52 27 12 3 1 1 4 83 5 741
2017 TI-06 53 25 12 4 2 1 4 81 6 450
2017 TI-07 53 28 12 3 0 1 3 84 3 225
2017 TI-08 45 40 12 0 0 0 2 88 0 42

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 71 17 6 2 1 1 2 90 3 626
2018 TI-06 72 16 7 1 1 1 2 91 2 384
2018 TI-07 66 19 6 3 3 1 2 87 6 178
2018 TI-08 81 12 2 2 0 0 2 95 2 43
2017 TI 70 19 4 2 2 1 2 92 4 746
2017 TI-06 72 17 5 2 1 0 3 93 3 455
2017 TI-07 67 20 4 3 3 2 1 90 6 225
2017 TI-08 69 24 2 0 2 0 2 95 2 42

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 50 31 13 3 1 0 2 82 4 626
2018 TI-06 49 31 14 3 1 0 2 82 4 384
2018 TI-07 48 30 11 4 2 1 3 82 6 178
2018 TI-08 51 33 12 2 0 0 2 86 2 43
2017 TI 54 31 10 2 1 0 2 86 3 743
2017 TI-06 53 31 12 1 1 0 2 86 2 453
2017 TI-07 58 27 8 2 2 0 2 87 5 224
2017 TI-08 43 45 2 2 5 0 2 90 7 42

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 33 37 11 4 0 0 47 16 630
2018 TI-06 15 35 34 11 5 0 0 50 16 386
2018 TI-07 13 31 41 12 4 0 0 43 16 180
2018 TI-08 9 33 42 14 2 0 0 42 16 43
2017 TI 12 34 39 10 4 1 0 47 14 747
2017 TI-06 13 36 35 10 5 0 1 50 15 455
2017 TI-07 11 30 44 11 3 1 0 41 14 226
2017 TI-08 5 26 55 10 5 0 0 31 14 42

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 6 17 40 23 14 0 0 37 23 626
2018 TI-06 6 16 40 23 14 0 0 37 22 383
2018 TI-07 7 18 39 23 12 1 0 35 25 179
2018 TI-08 7 14 42 23 14 0 0 37 21 43
2017 TI 5 16 41 28 10 0 0 38 21 746
2017 TI-06 6 16 38 29 11 0 0 40 22 455
2017 TI-07 5 14 47 26 8 0 0 34 19 225
2017 TI-08 10 17 45 24 5 0 0 29 26 42
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 17 25 28 15 13 2 0 17 83 627
2018 TI-06 21 24 25 14 14 1 1 21 79 386
2018 TI-07 11 24 36 15 11 3 0 11 89 177
2018 TI-08 7 33 30 16 12 2 0 7 93 43
2017 TI 32 32 17 9 4 6 0 34 66 747
2017 TI-06 31 32 17 9 4 6 1 34 66 455
2017 TI-07 32 30 18 9 4 6 0 34 66 226
2017 TI-08 29 43 14 10 2 2 0 29 71 42

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 10 507
2018 TI-06 12 299
2018 TI-07 7 152
2017 TI 4 455
2017 TI-06 4 279
2017 TI-07 3 135
2017 TI-08 7 29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 47 507
2018 TI-06 47 299
2018 TI-07 45 152
2017 TI 18 455
2017 TI-06 19 279
2017 TI-07 17 135
2017 TI-08 14 29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 32 507
2018 TI-06 30 299
2018 TI-07 38 152
2017 TI 7 455
2017 TI-06 5 279
2017 TI-07 11 135
2017 TI-08 7 29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 TI 59 507
2018 TI-06 57 299
2018 TI-07 57 152
2017 TI 62 455
2017 TI-06 62 279
2017 TI-07 59 135
2017 TI-08 76 29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 TI 3 507
2018 TI-06 3 299
2018 TI-07 3 152
2017 TI 3 455
2017 TI-06 3 279
2017 TI-07 3 135
2017 TI-08 0 29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 TI 45 507
2018 TI-06 44 299
2018 TI-07 46 152

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 TI 23 507
2018 TI-06 25 299
2018 TI-07 21 152
2017 TI 34 455
2017 TI-06 35 279
2017 TI-07 34 135
2017 TI-08 28 29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 TI 8 38 17 12 3 21 486
2018 TI-06 7 35 16 11 4 27 286
2018 TI-07 10 41 18 14 3 14 145
2017 TI 15 55 15 7 2 7 452
2017 TI-06 14 54 17 8 1 6 278
2017 TI-07 16 58 12 5 2 6 133
2017 TI-08 17 59 14 3 0 7 29

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 22 78 506
2018 TI-06 21 79 300
2018 TI-07 25 75 151

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 44 14 12 11 8 2 9 65 21 626
2018 TI-06 44 13 11 14 10 1 8 62 26 384
2018 TI-07 44 17 12 6 7 4 11 71 15 179
2018 TI-08 45 19 19 10 2 0 5 68 13 42

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 17 19 18 33 2 6 25 55 506
2018 TI-06 5 15 17 19 36 1 6 22 60 299
2018 TI-07 7 20 24 13 28 2 6 29 45 152
2017 TI 6 20 25 12 21 4 12 32 38 461
2017 TI-06 8 21 26 12 20 3 10 33 38 282
2017 TI-07 4 22 22 11 22 7 12 33 41 138
2017 TI-08 3 14 38 7 17 0 21 22 30 29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 3 12 15 18 46 2 5 16 68 503
2018 TI-06 3 10 13 19 48 1 6 13 72 297
2018 TI-07 5 15 17 17 41 1 4 22 61 150
2017 TI 4 14 21 17 29 4 11 22 54 462
2017 TI-06 5 14 19 17 30 4 12 22 55 282
2017 TI-07 3 16 22 16 28 6 8 23 51 139
2017 TI-08 3 14 21 17 24 3 17 22 52 29
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