2018 Public Service Employee Survey Results by Theme for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 36 16 6 8 0 0 70 14 237
2018 CR-04 32 32 18 8 10 0 0 65 18 182
2018 CR-05 41 46 13 0 0 0 0 87 0 46
2017 CR 33 41 13 8 6 0 0 74 13 289
2017 CR-04 30 41 15 8 6 0 0 71 14 231
2017 CR-05 40 44 6 8 2 0 0 84 10 50
2014 CR 37 34 13 8 7 0 0 71 16 315
2014 CR-04 37 32 13 9 9 0 0 70 18 253
2014 CR-05 29 44 19 6 2 0 0 73 8 48
2011 CR 32 39 12 10 6 0 0 71 16 422
2011 CR-04 30 40 12 11 6 0 0 70 17 338
2011 CR-05 39 34 11 9 7 0 0 73 16 70
2008 CR 35 36 12 8 7 0 1 72 16 378
2008 CR-04 35 35 13 8 8 0 1 71 16 311
2008 CR-05 38 42 6 12 2 0 0 81 13 52

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 36 15 10 7 0 0 68 17 240
2018 CR-04 29 35 16 10 9 0 0 64 20 183
2018 CR-05 42 40 10 8 0 0 0 81 8 48
2017 CR 31 37 13 8 11 0 0 68 19 288
2017 CR-04 29 36 14 8 12 0 0 65 21 231
2017 CR-05 39 39 10 8 4 0 0 77 12 49

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 32 14 3 3 0 0 81 5 240
2018 CR-04 46 32 16 3 3 0 0 78 6 183
2018 CR-05 56 33 8 2 0 0 0 90 2 48
2017 CR 48 34 11 4 2 0 0 82 7 289
2017 CR-04 47 34 12 5 3 0 0 81 8 231
2017 CR-05 52 34 10 4 0 0 0 86 4 50
2014 CR 62 28 7 1 2 0 0 90 3 315
2014 CR-04 62 27 7 1 2 0 0 90 3 253
2014 CR-05 54 33 10 2 0 0 0 88 2 48
2011 CR 56 31 9 3 1 0 0 87 4 421
2011 CR-04 56 30 9 3 2 0 0 86 5 337
2011 CR-05 54 36 7 3 0 0 0 90 3 70

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 35 13 6 4 0 0 78 10 241
2018 CR-04 39 32 16 8 5 0 1 71 13 184
2018 CR-05 50 50 0 0 0 0 0 100 0 48
2017 CR 42 38 9 6 6 0 0 80 12 289
2017 CR-04 40 37 10 7 6 0 0 77 13 231
2017 CR-05 52 40 2 4 2 0 0 92 6 50
2014 CR 43 32 15 4 5 1 1 76 9 314
2014 CR-04 41 34 15 4 5 1 0 76 9 253
2014 CR-05 47 28 15 4 6 0 0 75 11 47
2011 CR 41 39 9 7 4 0 0 80 11 421
2011 CR-04 39 40 9 8 4 0 0 79 12 337
2011 CR-05 49 36 7 6 3 0 0 84 9 70
2008 CR 43 37 8 7 5 0 0 80 12 380
2008 CR-04 42 38 8 6 5 0 0 80 12 313
2008 CR-05 52 29 12 8 0 0 0 81 8 52

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 13 5 6 2 0 75 11 240
2018 CR-04 38 33 14 7 7 2 0 72 14 183
2018 CR-05 58 29 6 2 2 2 0 89 4 48
2017 CR 42 30 11 9 7 1 0 73 16 287
2017 CR-04 40 31 12 10 7 0 0 71 17 229
2017 CR-05 56 24 6 6 6 2 0 81 12 50
2014 CR 39 31 16 8 5 1 0 70 13 314
2014 CR-04 37 31 16 8 6 1 0 70 15 252
2014 CR-05 42 34 19 6 0 0 0 75 6 48
2011 CR 41 28 17 8 5 1 0 70 13 421
2011 CR-04 38 28 18 8 7 1 0 67 15 337
2011 CR-05 51 27 13 6 1 1 0 80 7 70

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 33 14 7 4 1 0 74 11 240
2018 CR-04 34 34 16 8 5 1 1 70 14 183
2018 CR-05 56 33 6 4 0 0 0 90 4 48
2017 CR 41 32 11 8 7 1 0 74 15 289
2017 CR-04 37 33 13 9 7 1 0 71 16 231
2017 CR-05 58 26 4 8 4 0 0 84 12 50
2014 CR 39 32 17 7 4 1 0 72 11 315
2014 CR-04 39 30 17 8 5 1 0 70 13 253
2014 CR-05 39 42 15 4 0 0 0 81 4 48
2011 CR 40 30 16 9 5 0 0 70 14 420
2011 CR-04 37 30 16 10 6 0 0 67 16 336
2011 CR-05 50 30 14 4 1 0 0 80 6 70
2008 CR 37 36 11 11 6 0 0 73 16 380
2008 CR-04 35 35 12 11 6 0 0 71 17 313
2008 CR-05 46 40 4 8 2 0 0 87 10 52

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 24 18 11 8 4 1 62 20 240
2018 CR-04 32 23 18 15 8 3 1 57 24 183
2018 CR-05 48 25 15 0 4 6 2 80 5 48
2017 CR 34 28 16 9 10 3 0 64 20 288
2017 CR-04 31 28 16 11 10 3 0 61 22 230
2017 CR-05 50 24 14 0 10 2 0 75 10 50
2014 CR 35 24 18 10 8 5 1 63 18 315
2014 CR-04 35 22 19 10 8 5 1 61 18 253
2014 CR-05 37 34 12 8 6 2 0 72 15 48
2011 CR 33 27 16 10 8 5 0 64 20 422
2011 CR-04 32 28 15 10 10 5 0 62 22 338
2011 CR-05 43 20 20 9 0 9 0 69 9 70
2008 CR 33 25 15 12 10 4 1 61 24 379
2008 CR-04 32 24 15 13 11 4 1 58 26 312
2008 CR-05 40 31 12 8 4 6 0 76 12 52
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 30 10 5 3 4 1 82 7 240
2018 CR-04 43 33 11 6 3 3 1 79 10 183
2018 CR-05 58 25 8 0 0 8 0 91 0 48
2017 CR 43 31 14 4 3 3 1 78 8 289
2017 CR-04 40 33 14 5 4 3 2 76 9 231
2017 CR-05 52 24 14 4 0 6 0 81 4 50
2014 CR 49 29 11 2 6 3 1 80 9 315
2014 CR-04 49 28 11 2 7 3 1 80 9 253
2014 CR-05 50 31 12 2 2 2 0 83 4 48
2011 CR 44 26 12 9 5 2 1 73 15 421
2011 CR-04 43 27 12 9 7 2 1 72 16 337
2011 CR-05 50 26 13 9 0 3 0 78 9 70
2008 CR 36 30 12 9 9 3 1 68 19 379
2008 CR-04 36 29 14 9 8 4 1 68 18 312
2008 CR-05 40 27 8 12 8 4 2 71 20 52

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 32 13 5 2 2 1 80 7 241
2018 CR-04 43 32 13 7 2 2 1 78 9 184
2018 CR-05 54 31 13 0 0 2 0 87 0 48
2017 CR 43 30 14 6 4 0 1 75 11 289
2017 CR-04 41 31 16 6 5 0 2 73 11 231
2017 CR-05 48 34 10 8 0 0 0 82 8 50
2014 CR 47 30 11 4 6 1 1 79 10 315
2014 CR-04 46 31 11 4 7 1 1 78 11 253
2014 CR-05 52 29 15 2 2 0 0 81 4 48
2011 CR 40 32 11 9 8 1 0 72 17 420
2011 CR-04 39 31 10 10 10 1 0 70 20 336
2011 CR-05 44 39 14 3 0 0 0 83 3 70
2008 CR 36 28 12 12 11 1 0 65 23 379
2008 CR-04 35 29 13 13 10 1 0 64 23 312
2008 CR-05 42 31 12 8 8 0 0 73 15 52

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 33 13 4 2 0 0 81 6 240
2018 CR-04 44 33 15 5 2 0 1 77 7 183
2018 CR-05 56 38 6 0 0 0 0 94 0 48
2017 CR 52 25 12 4 6 1 0 78 10 288
2017 CR-04 49 25 13 5 6 1 0 75 11 231
2017 CR-05 63 24 6 2 4 0 0 88 6 49
2014 CR 54 25 12 3 5 1 1 80 8 315
2014 CR-04 54 25 11 3 6 1 1 80 9 253
2014 CR-05 48 27 19 6 0 0 0 75 6 48

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 29 18 7 4 3 0 69 12 241
2018 CR-04 34 30 19 8 4 4 1 68 13 184
2018 CR-05 48 25 15 6 4 2 0 74 11 48
2017 CR 31 31 16 6 6 10 1 69 13 288
2017 CR-04 31 29 16 6 6 10 1 68 14 230
2017 CR-05 30 42 12 4 4 8 0 78 9 50
2014 CR 27 36 18 7 5 7 1 67 13 314
2014 CR-04 28 34 19 6 6 6 1 67 13 252
2014 CR-05 23 44 17 10 0 6 0 71 11 48
2011 CR 21 33 20 10 8 7 0 58 20 421
2011 CR-04 20 32 19 12 9 8 0 57 22 338
2011 CR-05 22 39 23 7 3 6 0 65 11 69

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 32 16 10 6 3 0 67 16 240
2018 CR-04 29 34 17 10 7 3 0 65 17 183
2018 CR-05 48 27 8 8 4 2 2 78 13 48
2017 CR 28 32 17 9 9 4 0 64 19 289
2017 CR-04 28 32 17 9 9 4 0 63 19 231
2017 CR-05 30 32 16 8 8 6 0 66 17 50
2014 CR 28 31 21 10 8 2 1 60 18 315
2014 CR-04 29 31 20 9 8 2 1 62 18 253
2014 CR-05 19 38 27 8 6 2 0 58 15 48
2011 CR 24 33 18 12 9 3 0 59 22 422
2011 CR-04 23 32 17 13 11 3 1 58 24 338
2011 CR-05 21 41 23 10 3 1 0 64 13 70
2008 CR 26 32 16 11 10 5 0 61 22 377
2008 CR-04 26 32 16 13 9 4 0 61 22 311
2008 CR-05 33 29 19 4 10 6 0 65 14 52

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 30 21 11 6 6 0 60 18 241
2018 CR-04 22 32 20 13 7 7 0 58 21 184
2018 CR-05 38 29 21 8 2 2 0 68 11 48
2017 CR 22 28 22 12 7 8 1 55 21 289
2017 CR-04 21 27 23 12 7 8 1 53 21 231
2017 CR-05 26 30 18 10 8 8 0 61 20 50
2014 CR 23 29 21 13 7 6 1 55 22 314
2014 CR-04 23 29 19 14 8 6 1 56 23 252
2014 CR-05 19 34 29 10 4 4 0 54 15 48
2011 CR 16 30 21 14 9 9 0 51 25 422
2011 CR-04 15 30 21 14 10 9 1 50 27 338
2011 CR-05 20 31 24 16 1 7 0 55 18 70
2008 CR 18 29 19 16 9 9 0 52 27 377
2008 CR-04 18 30 19 15 9 8 0 53 26 311
2008 CR-05 20 27 14 22 8 10 0 52 33 51

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 38 16 14 8 3 0 61 23 240
2018 CR-04 17 39 16 15 10 2 1 58 25 184
2018 CR-05 34 32 13 11 4 6 0 70 16 47
2017 CR 22 31 21 11 8 7 0 57 20 289
2017 CR-04 19 31 22 9 9 8 0 55 20 231
2017 CR-05 32 30 16 16 4 2 0 63 21 50
2014 CR 20 33 17 12 12 4 1 56 26 315
2014 CR-04 21 33 16 13 13 4 1 56 27 253
2014 CR-05 15 40 27 6 10 2 0 55 17 48
2011 CR 19 31 18 18 10 5 0 53 29 422
2011 CR-04 17 31 17 18 12 4 0 51 31 338
2011 CR-05 23 34 19 16 3 6 0 61 20 70
2008 CR 17 40 15 15 11 3 0 58 26 378
2008 CR-04 16 41 14 14 12 2 0 59 27 311
2008 CR-05 23 27 21 19 4 6 0 53 24 52
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 32 17 12 7 0 0 64 20 241
2018 CR-04 31 30 18 12 9 0 0 61 21 184
2018 CR-05 35 38 15 10 2 0 0 73 13 48
2017 CR 31 32 15 12 9 0 0 64 22 289
2017 CR-04 28 33 15 13 10 0 0 62 23 231
2017 CR-05 38 32 14 12 4 0 0 70 16 50
2014 CR 33 29 15 11 11 1 0 62 22 315
2014 CR-04 33 29 15 11 11 1 0 62 22 253
2014 CR-05 27 33 19 12 8 0 0 61 21 48
2011 CR 27 35 15 11 12 0 0 62 23 422
2011 CR-04 27 34 14 11 14 0 0 61 25 338
2011 CR-05 29 39 17 11 4 0 0 67 16 70

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 39 18 6 4 0 0 72 10 241
2018 CR-04 30 37 21 7 5 0 0 67 12 184
2018 CR-05 44 44 10 2 0 0 0 88 2 48
2017 CR 31 44 13 8 3 0 0 75 12 289
2017 CR-04 30 44 14 8 4 0 0 74 13 231
2017 CR-05 40 40 10 10 0 0 0 80 10 50

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 22 27 15 6 14 1 44 25 237
2018 CR-04 11 22 27 17 8 15 1 39 29 181
2018 CR-05 27 23 31 8 0 10 0 56 9 48
2017 CR 15 20 18 12 12 20 3 45 32 288
2017 CR-04 13 19 18 12 13 21 4 42 33 230
2017 CR-05 20 20 18 12 10 20 0 50 28 50
2014 CR 11 20 23 13 14 16 4 38 34 315
2014 CR-04 12 17 23 13 14 17 4 36 34 253
2014 CR-05 4 31 27 12 10 12 2 42 27 48

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 33 13 5 1 1 0 81 6 241
2018 CR-04 45 34 14 5 2 1 0 79 7 184
2018 CR-05 48 38 13 0 0 2 0 87 0 48
2017 CR 40 33 13 8 3 1 3 75 12 288
2017 CR-04 36 32 14 9 4 1 3 72 14 231
2017 CR-05 53 35 8 4 0 0 0 88 4 49
2014 CR 44 30 12 8 5 1 0 75 13 315
2014 CR-04 43 32 11 7 6 1 0 76 13 253
2014 CR-05 44 27 15 12 2 0 0 71 15 48
2011 CR 36 35 11 12 6 1 0 71 18 422
2011 CR-04 34 36 11 12 7 0 0 70 19 338
2011 CR-05 44 31 10 10 4 0 0 76 14 70
2008 CR 32 33 15 10 10 0 1 65 20 379
2008 CR-04 31 34 13 10 11 0 1 66 21 312
2008 CR-05 40 27 17 10 6 0 0 67 15 52

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 44 11 14 5 0 0 71 19 241
2018 CR-04 26 43 11 15 4 0 0 69 20 184
2018 CR-05 31 46 6 10 6 0 0 77 17 48
2017 CR 27 44 12 9 8 0 0 71 17 289
2017 CR-04 27 44 11 10 8 0 0 71 18 231
2017 CR-05 26 44 14 6 10 0 0 70 16 50
2014 CR 32 39 11 10 7 0 1 71 18 315
2014 CR-04 34 38 10 10 7 0 1 72 18 253
2014 CR-05 23 44 17 10 4 0 2 68 15 48
2011 CR 29 39 11 14 6 0 0 69 20 419
2011 CR-04 29 38 10 16 7 0 1 68 23 335
2011 CR-05 33 43 19 4 1 0 0 76 6 70
2008 CR 33 39 11 11 4 0 1 73 16 380
2008 CR-04 33 39 10 12 5 0 1 73 17 313
2008 CR-05 35 42 13 10 0 0 0 77 10 52

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 36 20 10 5 0 0 65 15 240
2018 CR-04 26 34 21 12 7 0 1 60 19 183
2018 CR-05 40 42 15 4 0 0 0 81 4 48
2017 CR 30 41 13 9 6 0 0 71 15 289
2017 CR-04 29 39 15 11 6 0 0 68 17 231
2017 CR-05 32 52 8 2 6 0 0 84 8 50
2014 CR 30 39 16 7 7 0 1 69 15 315
2014 CR-04 28 38 17 8 8 0 1 67 16 253
2014 CR-05 42 34 15 4 6 0 0 75 10 48
2011 CR 31 36 13 12 8 0 1 67 20 421
2011 CR-04 29 36 14 12 9 0 1 66 21 338
2011 CR-05 41 33 12 13 1 0 0 74 14 69
2008 CR 28 39 16 10 7 0 1 68 17 380
2008 CR-04 27 40 16 11 7 0 1 67 18 313
2008 CR-05 37 38 17 8 0 0 0 75 8 52

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 38 13 7 6 0 0 74 13 235
2018 CR-04 32 37 15 8 8 0 0 69 16 179
2018 CR-05 47 45 2 6 0 0 0 91 6 47
2017 CR 37 39 11 8 6 0 0 76 13 289
2017 CR-04 34 40 10 9 6 0 0 74 16 231
2017 CR-05 52 30 14 0 4 0 0 82 4 50
2014 CR 34 35 12 10 9 0 0 69 19 315
2014 CR-04 33 35 12 10 10 0 0 68 20 253
2014 CR-05 40 33 15 8 4 0 0 73 12 48
2011 CR 32 38 11 11 9 0 0 70 19 419
2011 CR-04 30 37 11 12 10 0 0 68 21 335
2011 CR-05 39 41 10 7 3 0 0 80 10 70
2008 CR 37 39 8 11 6 0 0 76 16 380
2008 CR-04 38 38 8 11 6 0 0 75 17 313
2008 CR-05 31 48 12 10 0 0 0 79 10 52

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 34 14 12 10 3 0 63 23 239
2018 CR-04 26 31 15 12 13 2 1 59 25 182
2018 CR-05 27 44 10 10 4 4 0 74 15 48
2017 CR 25 29 16 14 9 5 2 58 25 287
2017 CR-04 25 29 16 13 11 5 2 57 26 230
2017 CR-05 29 31 20 16 2 2 0 61 19 49
2014 CR 29 30 17 11 10 2 1 61 22 315
2014 CR-04 29 28 16 13 9 2 1 60 23 253
2014 CR-05 23 38 21 4 12 2 0 62 17 48
2011 CR 26 30 13 15 13 3 0 57 29 420
2011 CR-04 25 29 11 16 16 3 0 56 33 336
2011 CR-05 21 37 21 14 4 1 0 59 19 70
2008 CR 25 34 15 13 9 2 1 62 23 380
2008 CR-04 25 35 14 13 10 3 1 62 24 313
2008 CR-05 29 31 19 15 2 2 2 62 18 52

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 29 20 10 17 4 1 50 29 239
2018 CR-04 19 26 21 10 20 3 1 47 32 182
2018 CR-05 19 38 17 15 4 6 2 61 20 48
2017 CR 20 23 14 19 19 2 5 45 40 284
2017 CR-04 18 21 14 19 22 1 5 42 43 226
2017 CR-05 26 30 16 14 8 4 2 59 24 50
2014 CR 17 19 16 16 24 4 4 39 44 315
2014 CR-04 17 20 15 17 25 4 2 39 45 253
2014 CR-05 15 15 23 17 19 4 8 34 40 48
2011 CR 11 22 13 20 28 3 3 35 51 420
2011 CR-04 11 22 13 19 30 2 3 34 52 336
2011 CR-05 14 21 13 24 19 3 6 39 47 70
2008 CR 10 26 18 14 27 2 2 38 43 379
2008 CR-04 11 26 17 14 28 2 2 38 44 312
2008 CR-05 8 31 23 17 15 2 4 41 35 52

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 36 18 10 8 0 0 65 18 240
2018 CR-04 27 33 19 11 9 0 0 61 21 183
2018 CR-05 33 46 13 4 2 2 0 81 6 48
2017 CR 29 34 16 14 5 1 1 64 20 289
2017 CR-04 28 33 17 15 6 0 1 62 21 231
2017 CR-05 36 34 12 12 2 2 2 73 15 50
2014 CR 25 36 13 11 13 0 1 63 24 315
2014 CR-04 26 36 13 11 13 0 2 63 24 253
2014 CR-05 19 42 15 10 15 0 0 61 25 48
2011 CR 28 41 14 10 7 0 0 70 17 421
2011 CR-04 28 41 13 10 7 0 0 69 18 337
2011 CR-05 29 46 13 7 6 0 0 74 13 70

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 30 18 8 6 0 0 67 14 238
2018 CR-04 34 29 21 9 7 0 0 63 16 182
2018 CR-05 50 35 4 8 2 0 0 85 10 48
2017 CR 35 32 16 10 5 0 1 69 15 287
2017 CR-04 34 32 16 11 6 0 1 66 18 229
2017 CR-05 42 36 16 2 2 0 2 79 4 50
2014 CR 33 33 17 8 9 0 1 66 17 315
2014 CR-04 33 31 18 7 10 0 1 64 18 253
2014 CR-05 29 46 12 12 0 0 0 75 12 48

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 37 13 10 5 0 0 72 15 239
2018 CR-04 33 36 16 10 6 0 0 68 16 183
2018 CR-05 40 43 6 9 2 0 0 83 11 47
2017 CR 36 37 14 7 5 0 0 74 12 289
2017 CR-04 34 38 13 7 6 0 0 73 14 231
2017 CR-05 46 28 18 6 0 0 2 75 6 50
2014 CR 36 37 13 8 5 0 1 74 12 315
2014 CR-04 38 35 12 8 6 0 1 74 14 253
2014 CR-05 25 46 21 8 0 0 0 71 8 48
2011 CR 39 39 11 5 4 1 0 80 9 421
2011 CR-04 39 38 12 5 4 1 0 79 9 337
2011 CR-05 37 47 6 7 3 0 0 84 10 70

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 35 22 10 3 5 1 62 14 237
2018 CR-04 22 32 24 11 4 5 1 58 16 182
2018 CR-05 28 43 15 4 0 7 2 79 5 46
2017 CR 24 32 22 9 6 5 1 60 16 289
2017 CR-04 21 33 24 9 6 5 1 58 17 231
2017 CR-05 36 34 16 4 4 6 0 74 9 50

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 30 13 4 4 0 0 79 8 241
2018 CR-04 46 29 14 5 5 1 1 76 10 184
2018 CR-05 52 33 13 2 0 0 0 85 2 48
2017 CR 50 30 11 4 3 0 0 81 8 288
2017 CR-04 48 31 12 6 3 0 0 79 9 230
2017 CR-05 60 28 10 0 2 0 0 88 2 50
2014 CR 46 29 12 5 6 1 2 77 11 313
2014 CR-04 47 28 11 5 7 1 2 77 12 251
2014 CR-05 31 42 17 8 2 0 0 73 10 48
2011 CR 49 28 9 9 4 1 1 78 13 422
2011 CR-04 46 29 9 10 4 1 1 77 14 338
2011 CR-05 57 27 6 7 3 0 0 84 10 70

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 31 16 5 4 0 0 76 8 240
2018 CR-04 46 29 14 5 4 1 1 76 9 184
2018 CR-05 32 36 26 2 4 0 0 68 6 47
2017 CR 42 40 10 5 2 1 1 83 7 288
2017 CR-04 41 40 11 4 2 1 1 82 6 230
2017 CR-05 38 44 8 8 2 0 0 82 10 50
2014 CR 42 34 13 5 3 1 2 78 8 314
2014 CR-04 43 34 13 5 2 0 2 79 8 252
2014 CR-05 31 42 15 4 6 2 0 75 11 48
2011 CR 45 35 14 5 2 0 0 80 7 422
2011 CR-04 46 34 13 4 3 0 0 80 7 338
2011 CR-05 37 41 16 6 0 0 0 79 6 70
2008 CR 36 38 17 6 2 0 1 75 8 380
2008 CR-04 36 38 18 5 2 0 1 74 8 313
2008 CR-05 37 38 13 6 4 0 2 76 10 52

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 28 30 41 241
2018 CR-04 29 28 43 184
2018 CR-05 23 42 35 48
2017 CR 31 30 39 287
2017 CR-04 31 29 39 229
2017 CR-05 28 34 38 50
2014 CR 28 36 36 314
2014 CR-04 27 37 36 252
2014 CR-05 36 37 27 48
2011 CR 35 30 35 421
2011 CR-04 35 27 38 338
2011 CR-05 42 39 19 69

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 7 36 36 1 10 9 67
2018 CR-04 8 34 34 2 11 11 53
2018 CR-05 9 45 45 0 0 0 11
2017 CR 13 32 33 1 13 7 90
2017 CR-04 12 28 37 1 14 7 72
2017 CR-05 0 64 21 0 7 7 14
2014 CR 19 25 35 2 9999 18 88
2014 CR-04 24 22 31 3 9999 21 68
2014 CR-05 6 35 53 0 9999 6 17
2011 CR 14 34 38 4 9999 10 148
2011 CR-04 13 34 38 5 9999 10 117
2011 CR-05 21 31 41 0 9999 7 29
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 47 8 3 1 0 0 88 5 239
2018 CR-04 37 48 9 4 2 0 0 85 6 183
2018 CR-05 54 42 2 0 0 2 0 98 0 48
2017 CR 38 43 9 6 4 0 0 81 10 288
2017 CR-04 37 42 9 8 4 0 0 79 12 231
2017 CR-05 41 47 10 0 2 0 0 88 2 49
2014 CR 40 40 11 6 3 0 0 80 9 315
2014 CR-04 40 41 9 7 3 0 0 81 10 253
2014 CR-05 38 37 17 6 0 2 0 77 6 48
2011 CR 39 44 9 5 3 0 0 83 8 422
2011 CR-04 38 43 9 7 3 0 0 82 9 338
2011 CR-05 36 53 10 0 1 0 0 89 1 70
2008 CR 45 37 9 7 2 0 1 82 9 380
2008 CR-04 45 37 8 7 2 0 1 83 9 313
2008 CR-05 44 35 12 10 0 0 0 79 10 52

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 42 19 6 3 3 0 72 9 240
2018 CR-04 25 40 22 7 3 3 0 67 10 183
2018 CR-05 40 48 8 2 2 0 0 88 4 48
2017 CR 28 39 18 8 3 4 0 70 12 287
2017 CR-04 25 39 19 9 3 4 0 67 13 229
2017 CR-05 46 36 12 6 0 0 0 82 6 50
2014 CR 29 37 20 6 5 2 1 68 11 315
2014 CR-04 28 38 19 6 6 2 0 68 12 253
2014 CR-05 27 42 23 4 2 0 2 70 6 48
2011 CR 25 40 18 8 5 4 0 68 13 420
2011 CR-04 24 38 21 8 4 4 0 65 13 336
2011 CR-05 26 53 7 9 3 3 0 81 12 70

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 20 36 21 12 1 3 34 29 239
2018 CR-04 9 19 35 21 11 2 3 34 30 184
2018 CR-05 2 26 39 22 9 0 2 31 29 46
2017 CR 8 17 32 21 14 3 5 38 28 285
2017 CR-04 7 18 30 21 15 4 4 39 28 228
2017 CR-05 12 16 34 22 12 0 4 35 29 50
2014 CR 8 23 32 21 10 2 4 33 33 314
2014 CR-04 8 22 32 21 11 3 4 34 32 252
2014 CR-05 10 31 39 13 2 0 4 15 43 48
2011 CR 7 18 32 23 14 1 6 39 27 416
2011 CR-04 8 17 31 22 16 1 6 40 27 333
2011 CR-05 3 22 36 28 7 1 3 36 26 69
2008 CR 5 21 35 22 11 1 4 35 28 378
2008 CR-04 5 21 36 22 11 2 4 34 28 311
2008 CR-05 4 17 31 31 13 0 4 46 22 52

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 17 24 26 19 4 3 47 27 237
2018 CR-04 9 18 25 24 17 4 3 44 29 181
2018 CR-05 6 13 23 34 21 2 0 57 20 47
2017 CR 13 15 27 19 18 3 6 40 31 281
2017 CR-04 14 12 27 21 17 3 5 41 29 225
2017 CR-05 11 23 21 10 25 4 6 39 37 48
2014 CR 9 15 27 23 15 4 7 42 28 312
2014 CR-04 11 16 25 21 16 4 6 41 31 250
2014 CR-05 0 17 33 29 8 6 6 43 19 48
2011 CR 8 14 25 25 19 2 7 49 24 418
2011 CR-04 10 13 25 24 20 2 7 48 25 334
2011 CR-05 4 14 24 34 17 1 4 55 20 70
2008 CR 6 16 28 22 18 3 6 44 25 379
2008 CR-04 7 17 28 22 18 3 5 43 26 312
2008 CR-05 2 13 29 23 23 0 10 51 17 52

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 18 32 20 13 3 3 35 30 240
2018 CR-04 10 18 32 20 12 4 3 35 31 183
2018 CR-05 10 21 33 19 13 2 2 33 33 48
2017 CR 13 17 27 20 13 4 6 37 33 285
2017 CR-04 12 16 28 21 11 4 7 37 32 228
2017 CR-05 16 20 18 12 25 4 4 40 40 49
2014 CR 13 20 28 19 9 4 7 32 37 315
2014 CR-04 13 20 28 20 9 4 6 32 36 253
2014 CR-05 15 25 29 8 6 4 12 17 47 48
2011 CR 8 21 30 19 16 1 6 37 30 418
2011 CR-04 8 19 28 20 17 1 7 40 29 334
2011 CR-05 7 29 36 19 6 1 3 25 37 70
2008 CR 7 17 30 23 12 4 8 39 27 379
2008 CR-04 7 16 29 24 13 4 7 41 26 312
2008 CR-05 4 21 33 17 12 2 12 33 29 52

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 2 7 27 39 20 2 3 62 9 239
2018 CR-04 2 6 27 36 22 3 3 62 9 182
2018 CR-05 0 10 29 46 10 0 4 59 11 48
2017 CR 4 7 26 29 25 2 6 59 13 283
2017 CR-04 4 7 25 29 26 2 7 61 12 227
2017 CR-05 2 12 35 26 22 0 2 50 15 49
2014 CR 5 12 23 35 16 2 7 56 19 313
2014 CR-04 5 13 22 33 18 2 7 56 20 251
2014 CR-05 6 10 31 39 6 0 6 49 18 48
2011 CR 4 8 24 33 25 2 5 61 13 419
2011 CR-04 4 8 21 32 27 2 5 63 14 335
2011 CR-05 1 9 33 44 11 1 0 57 10 70
2008 CR 3 10 25 32 23 1 6 59 14 377
2008 CR-04 2 9 24 34 24 1 5 62 12 311
2008 CR-05 4 13 37 19 15 2 10 39 20 52

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 17 29 24 16 3 3 42 27 240
2018 CR-04 11 17 28 22 16 3 3 40 30 183
2018 CR-05 2 19 31 25 17 2 4 44 22 48
2017 CR 16 16 25 16 18 4 7 37 35 282
2017 CR-04 17 15 23 15 19 4 6 37 36 226
2017 CR-05 10 16 35 16 16 2 4 35 28 49
2014 CR 12 18 33 19 11 2 6 32 33 314
2014 CR-04 12 17 35 17 11 2 6 31 32 253
2014 CR-05 15 23 28 24 6 0 4 31 40 47
2011 CR 11 16 23 24 18 2 5 45 30 418
2011 CR-04 12 16 22 24 19 1 6 46 30 335
2011 CR-05 12 14 32 25 13 3 1 39 27 69
2008 CR 8 18 27 25 15 1 5 43 27 376
2008 CR-04 8 18 27 25 17 2 4 44 27 309
2008 CR-05 8 13 35 25 8 0 12 37 24 52

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 19 24 23 16 4 5 42 31 238
2018 CR-04 11 19 23 21 16 4 6 41 34 181
2018 CR-05 4 19 33 31 8 2 2 41 24 48
2017 CR 18 15 19 16 19 6 7 39 39 286
2017 CR-04 20 13 19 15 18 8 7 39 39 229
2017 CR-05 12 22 16 20 22 2 4 46 37 49
2014 CR 12 17 22 23 14 4 8 42 32 314
2014 CR-04 13 18 23 19 14 4 8 38 36 252
2014 CR-05 4 15 21 42 10 6 2 57 20 48
2011 CR 5 15 24 23 21 3 9 51 22 419
2011 CR-04 5 15 24 22 22 2 10 50 23 335
2011 CR-05 6 11 24 33 19 6 1 55 18 70
2008 CR 12 15 24 22 16 3 8 42 31 379
2008 CR-04 13 15 22 23 16 3 7 43 32 312
2008 CR-05 6 13 29 19 17 2 13 43 23 52

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 17 32 21 13 5 3 36 29 241
2018 CR-04 10 16 33 21 13 5 3 36 28 184
2018 CR-05 10 23 29 19 13 2 4 33 36 48
2017 CR 11 16 27 20 16 4 7 40 30 282
2017 CR-04 10 14 28 21 15 5 8 41 28 225
2017 CR-05 14 22 18 16 27 0 2 44 37 49
2014 CR 10 19 28 21 11 3 8 36 33 315
2014 CR-04 11 20 28 18 12 4 8 34 35 253
2014 CR-05 6 17 33 31 6 0 6 40 24 48

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 33 10 12 8 0 0 71 19 239
2018 CR-04 35 31 11 13 10 1 0 66 23 182
2018 CR-05 48 40 6 6 0 0 0 88 6 48
2017 CR 40 29 11 11 8 1 0 70 19 289
2017 CR-04 38 28 12 12 9 1 0 67 21 231
2017 CR-05 48 32 8 6 4 2 0 82 10 50
2014 CR 43 29 8 8 10 1 0 73 18 315
2014 CR-04 43 30 6 8 10 2 0 75 19 253
2014 CR-05 48 19 21 8 4 0 0 67 12 48

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 32 8 8 3 1 0 80 11 240
2018 CR-04 44 32 10 8 4 1 0 77 13 183
2018 CR-05 60 31 2 6 0 0 0 92 6 48
2017 CR 40 39 8 9 3 0 0 80 12 289
2017 CR-04 38 39 9 10 3 0 0 77 13 231
2017 CR-05 50 40 0 4 6 0 0 90 10 50
2014 CR 42 37 10 6 4 0 0 80 11 315
2014 CR-04 41 38 10 6 5 0 0 79 11 253
2014 CR-05 50 33 8 8 0 0 0 83 8 48

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 40 16 6 2 3 0 75 8 239
2018 CR-04 30 39 19 7 3 3 0 71 10 182
2018 CR-05 44 44 6 2 0 2 2 91 2 48

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 34 17 5 1 3 1 77 6 241
2018 CR-04 39 32 18 6 2 2 1 73 8 184
2018 CR-05 44 44 8 0 0 4 0 91 0 48
2017 CR 40 32 15 4 3 5 1 76 8 289
2017 CR-04 38 31 16 4 4 5 1 74 9 231
2017 CR-05 44 38 8 2 2 6 0 87 4 50
2014 CR 44 30 15 3 3 4 1 78 7 315
2014 CR-04 44 30 14 4 3 3 1 78 7 253
2014 CR-05 39 31 19 2 2 6 0 76 4 48

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 33 14 5 2 3 0 79 7 242
2018 CR-04 40 32 15 6 3 4 1 75 9 185
2018 CR-05 52 40 6 0 0 2 0 94 0 48
2017 CR 39 39 14 3 2 2 0 80 6 289
2017 CR-04 37 39 15 4 2 3 0 78 7 231
2017 CR-05 48 40 8 0 2 2 0 90 2 50
2014 CR 43 37 10 5 2 3 0 83 8 315
2014 CR-04 42 35 10 6 2 4 0 81 9 253
2014 CR-05 42 48 8 0 0 2 0 92 0 48
2011 CR 32 38 13 8 4 4 0 74 12 422
2011 CR-04 32 36 13 9 5 5 0 72 14 338
2011 CR-05 33 46 14 6 0 1 0 80 6 70

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 33 12 3 1 1 0 84 4 239
2018 CR-04 47 33 14 4 1 1 0 81 5 183
2018 CR-05 60 33 2 2 0 2 0 96 2 48
2017 CR 49 33 9 6 3 0 0 82 9 289
2017 CR-04 46 34 10 6 3 0 0 80 10 231
2017 CR-05 62 28 4 4 2 0 0 90 6 50
2014 CR 51 33 8 5 3 1 0 84 8 315
2014 CR-04 49 33 9 6 3 1 0 82 9 253
2014 CR-05 61 35 4 0 0 0 0 96 0 48
2011 CR 43 36 11 6 3 0 0 80 10 421
2011 CR-04 42 34 12 7 4 1 0 77 11 337
2011 CR-05 47 43 7 3 0 0 0 90 3 70
2008 CR 38 38 11 8 5 0 0 76 13 379
2008 CR-04 39 37 11 9 5 0 0 76 13 312
2008 CR-05 40 40 12 8 0 0 0 81 8 52

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 32 23 8 7 7 1 60 16 238
2018 CR-04 22 30 24 8 8 7 1 56 18 181
2018 CR-05 31 35 19 6 2 6 0 71 9 48
2017 CR 27 32 15 9 8 4 5 65 19 289
2017 CR-04 24 32 16 10 9 5 5 62 20 231
2017 CR-05 42 28 12 6 6 2 4 74 13 50
2014 CR 29 30 15 8 9 4 4 65 19 315
2014 CR-04 28 30 15 9 10 4 4 63 21 253
2014 CR-05 38 25 19 4 4 6 4 70 9 48

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 39 16 6 3 3 1 74 9 240
2018 CR-04 31 36 19 7 4 2 2 69 11 183
2018 CR-05 33 50 8 4 0 4 0 87 4 48
2017 CR 34 33 18 8 3 5 0 70 11 287
2017 CR-04 31 31 20 8 3 5 0 66 12 229
2017 CR-05 44 38 8 6 2 2 0 83 8 50
2014 CR 38 34 9 8 5 5 1 77 13 315
2014 CR-04 38 34 10 7 5 6 1 76 13 253
2014 CR-05 34 39 8 8 2 6 2 80 11 48
2011 CR 33 33 13 9 6 4 2 70 16 421
2011 CR-04 32 33 13 9 7 4 2 70 16 337
2011 CR-05 37 36 13 10 3 1 0 74 13 70
2008 CR 31 35 13 7 7 4 2 71 15 377
2008 CR-04 29 36 14 7 8 4 2 70 16 310
2008 CR-05 40 33 13 6 2 6 0 78 8 52

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 38 18 7 3 2 0 71 10 239
2018 CR-04 30 36 21 8 4 2 0 67 12 183
2018 CR-05 32 49 13 4 0 2 0 83 4 47

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 25 24 8 13 9 1 50 23 240
2018 CR-04 21 22 23 7 16 9 1 48 26 183
2018 CR-05 23 29 27 8 4 8 0 57 14 48
2017 CR 20 27 21 11 8 10 3 54 22 286
2017 CR-04 18 26 21 12 9 11 3 51 24 228
2017 CR-05 26 30 20 6 6 8 4 63 14 50
2014 CR 18 23 23 11 13 10 2 47 27 315
2014 CR-04 17 22 23 12 13 11 2 45 29 253
2014 CR-05 21 29 29 6 4 8 2 56 12 48
2011 CR 15 22 18 13 16 14 2 44 35 422
2011 CR-04 15 22 17 13 17 14 2 44 36 338
2011 CR-05 13 24 24 13 11 10 4 43 28 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 12 88 242
2018 CR-04 15 85 185

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 73 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 53 30

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 33 30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 37 30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 63 30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 50 30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 33 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 47 30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 23 30

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 17 30

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 40 30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 23 30

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 17 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 67 30

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 20 30

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 17 30

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 23 30

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 17 30

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 33 30

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 20 30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 20 30

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 47 30

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 47 30

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 30

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 17 26 6 6 19 5 51 15 240
2018 CR-04 17 15 30 7 8 20 4 42 19 183
2018 CR-05 35 23 15 4 0 15 8 76 5 48
2017 CR 16 20 19 6 7 23 9 53 19 287
2017 CR-04 14 18 21 5 7 26 8 50 18 229
2017 CR-05 22 24 12 12 4 10 16 62 22 50
2014 CR 18 21 23 5 8 17 7 52 18 315
2014 CR-04 17 19 25 6 9 17 7 48 19 253
2014 CR-05 17 31 12 4 4 23 8 70 12 48

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 29 18 6 4 9 0 69 11 240
2018 CR-04 32 28 20 6 5 9 0 66 12 183
2018 CR-05 42 31 13 6 0 8 0 80 7 48
2017 CR 29 32 15 6 5 12 1 70 13 284
2017 CR-04 27 31 17 6 5 13 1 68 13 226
2017 CR-05 38 30 10 6 4 8 4 77 12 50
2014 CR 29 30 19 6 5 9 2 66 12 315
2014 CR-04 28 28 21 6 7 8 2 62 14 253
2014 CR-05 27 39 12 4 0 17 0 80 5 48
2011 CR 34 35 15 8 3 5 0 72 12 422
2011 CR-04 33 33 17 9 3 6 0 70 13 338
2011 CR-05 34 46 10 4 3 3 0 82 7 70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 6 94 241
2018 CR-04 8 92 184
2018 CR-05 0 100 48

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 40 15
2018 CR-04 40 15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 47 15
2018 CR-04 47 15

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 67 15
2018 CR-04 67 15

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 0 15
2018 CR-04 0 15

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2018 CR-04 0 14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2018 CR-04 0 14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2018 CR-04 0 14

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2018 CR-04 0 14

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 57 14
2018 CR-04 57 14

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2018 CR-04 0 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 17 29 2 2 21 5 55 6 240
2018 CR-04 20 15 33 2 3 22 5 48 7 183
2018 CR-05 38 23 17 2 0 17 4 76 3 48
2017 CR 20 21 20 4 3 24 8 60 12 289
2017 CR-04 18 21 20 5 4 24 8 57 13 231
2017 CR-05 26 20 16 2 2 24 10 70 6 50
2014 CR 20 20 18 4 4 27 7 60 12 315
2014 CR-04 19 19 21 4 5 25 6 56 14 253
2014 CR-05 17 31 8 0 0 37 6 85 0 48

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 25 22 2 2 12 1 70 5 242
2018 CR-04 35 23 25 3 2 12 1 66 6 185
2018 CR-05 42 33 10 2 0 13 0 86 2 48
2017 CR 30 33 17 3 3 12 1 73 8 289
2017 CR-04 29 32 17 4 3 13 1 71 9 231
2017 CR-05 36 36 12 0 2 12 2 84 2 50
2014 CR 30 29 17 4 3 15 2 71 8 315
2014 CR-04 31 28 18 5 4 13 2 69 10 253
2014 CR-05 23 40 12 0 0 25 0 83 0 48
2011 CR 36 32 18 4 1 8 0 75 6 422
2011 CR-04 36 31 18 4 1 9 0 74 6 338
2011 CR-05 33 40 17 1 1 7 0 78 3 70
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 26 10 3 3 2 0 84 6 239
2018 CR-04 53 28 11 3 4 2 1 82 7 184
2018 CR-05 63 26 9 0 0 2 0 91 0 46
2017 CR 54 26 11 1 5 3 1 83 6 289
2017 CR-04 52 26 12 1 6 3 1 81 7 231
2017 CR-05 64 24 8 0 2 2 0 90 2 50

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 37 18 7 4 3 0 69 12 241
2018 CR-04 27 37 20 7 5 3 1 66 13 184
2018 CR-05 38 42 10 6 0 4 0 83 7 48
2017 CR 26 31 20 7 6 9 0 63 15 287
2017 CR-04 25 30 21 7 7 9 0 62 15 229
2017 CR-05 30 30 22 6 2 10 0 67 9 50

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 34 22 11 4 3 0 62 15 241
2018 CR-04 23 33 23 12 5 3 1 58 18 185
2018 CR-05 28 43 19 6 0 4 0 73 7 47
2017 CR 22 37 17 14 6 3 1 61 21 289
2017 CR-04 23 34 19 14 7 3 1 59 22 231
2017 CR-05 20 48 12 16 2 2 0 69 19 50

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 24 26 14 11 0 2 48 25 238
2018 CR-04 19 24 30 14 10 0 3 44 26 181
2018 CR-05 33 27 10 15 13 2 0 62 28 48
2017 CR 30 28 17 12 8 1 5 61 21 288
2017 CR-04 28 29 18 12 8 1 5 60 21 230
2017 CR-05 34 24 18 12 8 0 4 60 21 50

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 28 28 13 6 0 2 52 19 240
2018 CR-04 24 25 28 14 7 0 3 51 21 183
2018 CR-05 15 35 35 10 4 0 0 50 15 48
2017 CR 30 23 26 13 6 0 2 55 19 285
2017 CR-04 31 22 25 12 7 0 2 55 20 229
2017 CR-05 26 26 24 18 2 0 2 54 21 49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 19 7 3 0 4 69 11 241
2018 CR-04 34 32 18 8 3 0 5 70 11 184
2018 CR-05 25 42 23 6 4 0 0 67 10 48
2017 CR 40 29 16 7 3 0 4 73 11 285
2017 CR-04 42 28 14 7 4 0 5 74 12 228
2017 CR-05 35 35 27 2 2 0 0 69 4 49

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 29 18 13 10 1 5 56 25 241
2018 CR-04 26 25 18 14 11 1 5 54 27 184
2018 CR-05 13 46 19 15 6 0 2 60 21 48
2017 CR 28 21 17 14 15 1 3 51 30 285
2017 CR-04 27 21 17 12 17 2 4 50 31 228
2017 CR-05 31 25 20 16 8 0 0 55 24 49

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 17 3 1 0 1 15 94 2 240
2018 CR-04 61 15 4 1 1 1 18 93 2 183
2018 CR-05 63 29 2 0 0 0 6 98 0 48
2017 CR 57 16 5 1 0 1 20 92 1 283
2017 CR-04 56 15 5 1 0 2 22 92 2 226
2017 CR-05 57 20 6 0 0 0 17 93 0 49

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 27 15 6 5 1 2 72 12 241
2018 CR-04 41 26 16 7 6 2 3 70 13 184
2018 CR-05 46 33 13 4 4 0 0 79 8 48
2017 CR 43 30 11 7 7 0 2 74 14 285
2017 CR-04 41 31 11 7 7 0 2 74 14 228
2017 CR-05 49 28 10 8 4 0 0 77 12 49

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 30 23 6 3 3 4 66 9 240
2018 CR-04 32 29 24 7 3 3 3 64 10 184
2018 CR-05 33 33 21 4 2 4 2 71 7 48
2017 CR 39 30 16 7 5 1 3 71 12 284
2017 CR-04 38 30 15 6 6 1 4 72 12 227
2017 CR-05 45 24 14 10 2 2 2 72 13 49

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 33 19 8 3 2 4 68 12 240
2018 CR-04 31 31 19 9 4 2 4 66 15 183
2018 CR-05 31 40 21 6 0 0 2 72 6 48
2017 CR 37 27 18 10 4 2 3 67 14 285
2017 CR-04 36 28 17 9 5 2 4 68 15 228
2017 CR-05 45 25 16 12 0 2 0 71 12 49

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 34 19 8 3 2 2 69 11 240
2018 CR-04 30 33 23 7 3 1 3 66 10 184
2018 CR-05 40 36 6 13 2 2 0 78 15 47
2017 CR 37 30 19 4 5 2 3 71 9 286
2017 CR-04 36 30 19 4 5 2 3 70 9 229
2017 CR-05 45 24 17 6 4 2 2 72 11 49

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 32 20 8 4 2 3 67 13 241
2018 CR-04 31 33 20 8 3 2 4 67 11 184
2018 CR-05 31 27 21 13 6 2 0 60 19 48
2017 CR 36 31 14 7 5 2 5 72 13 285
2017 CR-04 34 33 14 7 5 2 5 73 13 228
2017 CR-05 45 24 12 10 4 2 2 72 15 49

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 17 11 3 3 1 3 82 6 236
2018 CR-04 61 15 12 3 4 1 3 80 7 183
2018 CR-05 67 22 7 2 0 0 2 91 2 46
2017 CR 60 17 13 3 2 0 5 81 5 286
2017 CR-04 58 19 12 4 2 0 5 81 6 228
2017 CR-05 70 8 16 0 0 0 6 83 0 50

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 12 8 3 1 2 6 88 4 239
2018 CR-04 67 11 8 3 1 2 8 87 4 183
2018 CR-05 77 11 9 0 2 2 0 89 2 47

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 17 10 2 3 3 3 83 6 239
2018 CR-04 58 17 12 2 3 3 4 82 5 183
2018 CR-05 70 13 6 2 4 2 2 87 7 47
2017 CR 67 13 7 3 4 1 6 85 7 288
2017 CR-04 64 14 8 3 4 1 6 84 7 230
2017 CR-05 78 10 4 2 2 0 4 92 4 50

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 13 7 3 2 3 75 11 241
2018 CR-04 42 28 15 8 3 2 3 73 11 184
2018 CR-05 60 21 4 8 2 0 4 85 11 48
2017 CR 52 28 9 5 3 0 4 83 8 286
2017 CR-04 50 28 8 6 3 0 4 82 10 228
2017 CR-05 58 24 14 0 0 0 4 85 0 50

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 21 8 5 4 1 3 82 9 238
2018 CR-04 55 22 9 6 4 2 2 80 10 181
2018 CR-05 69 17 6 0 4 0 4 89 4 48
2017 CR 60 17 8 6 5 1 4 81 11 287
2017 CR-04 57 19 8 6 5 1 4 80 12 230
2017 CR-05 70 14 8 2 2 0 4 88 4 50

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 2 3 1 0 1 40 94 2 238
2018 CR-04 50 1 2 1 0 1 45 95 1 181
2018 CR-05 69 4 2 2 0 0 23 95 3 48
2017 CR 57 7 1 1 0 0 34 96 2 288
2017 CR-04 53 8 1 1 0 0 36 96 2 231
2017 CR-05 68 2 2 0 0 0 28 97 0 50

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 20 7 1 1 0 10 89 3 239
2018 CR-04 59 20 8 1 1 1 11 89 2 182
2018 CR-05 69 13 6 2 2 0 8 89 5 48
2017 CR 66 19 3 1 1 1 10 95 2 284
2017 CR-04 63 21 3 1 1 1 11 95 2 226
2017 CR-05 82 10 4 0 0 0 4 96 0 50

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 15 10 2 9 2 3 79 11 239
2018 CR-04 59 15 10 2 8 3 3 78 11 182
2018 CR-05 65 15 10 0 10 0 0 79 10 48
2017 CR 60 15 10 3 4 1 7 81 8 287
2017 CR-04 55 17 11 3 4 1 8 80 8 229
2017 CR-05 78 6 6 2 6 0 2 86 8 50

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 32 15 5 2 0 4 77 7 241
2018 CR-04 42 32 15 4 2 1 5 78 6 184
2018 CR-05 48 29 15 6 2 0 0 77 8 48
2017 CR 51 25 11 3 4 1 5 81 8 286
2017 CR-04 52 25 9 3 4 1 5 82 8 228
2017 CR-05 44 30 20 2 2 0 2 76 4 50

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 36 35 7 2 0 1 55 9 241
2018 CR-04 18 36 34 8 2 1 1 55 10 184
2018 CR-05 17 33 44 4 2 0 0 50 6 48
2017 CR 18 38 29 8 4 1 1 58 12 288
2017 CR-04 20 38 27 8 5 1 1 59 13 230
2017 CR-05 12 40 36 8 2 2 0 53 10 50

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 12 38 29 13 0 1 42 19 242
2018 CR-04 9 12 37 25 14 1 2 40 22 185
2018 CR-05 0 15 42 35 8 0 0 44 15 48
2017 CR 7 13 33 31 17 0 1 48 19 286
2017 CR-04 7 14 30 29 19 0 1 48 21 228
2017 CR-05 4 10 40 36 10 0 0 46 14 50
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 22 16 10 7 2 2 44 56 241
2018 CR-04 36 24 17 10 8 3 2 38 62 185
2018 CR-05 56 15 15 13 0 2 0 57 43 48
2017 CR 45 21 15 6 5 6 2 49 51 289
2017 CR-04 42 22 15 6 6 7 2 46 54 231
2017 CR-05 52 20 18 8 2 0 0 52 48 50

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 28 130
2018 CR-04 30 109
2018 CR-05 15 20
2017 CR 18 137
2017 CR-04 17 112
2017 CR-05 25 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 130
2018 CR-04 24 109
2018 CR-05 30 20
2017 CR 20 137
2017 CR-04 20 112
2017 CR-05 21 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 24 130
2018 CR-04 23 109
2018 CR-05 30 20
2017 CR 19 137
2017 CR-04 18 112
2017 CR-05 25 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 48 130
2018 CR-04 50 109
2018 CR-05 40 20
2017 CR 42 137
2017 CR-04 46 112
2017 CR-05 25 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 6 130
2018 CR-04 6 109
2018 CR-05 10 20
2017 CR 6 137
2017 CR-04 5 112
2017 CR-05 12 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 12 130
2018 CR-04 11 109
2018 CR-05 15 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 28 130
2018 CR-04 27 109
2018 CR-05 35 20
2017 CR 30 137
2017 CR-04 30 112
2017 CR-05 25 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 9 55 14 7 5 10 118
2018 CR-04 9 57 12 8 4 10 99
2018 CR-05 11 50 17 0 11 11 18
2017 CR 15 59 11 6 2 7 130
2017 CR-04 14 58 12 6 2 8 106
2017 CR-05 22 61 9 4 0 4 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 129
2018 CR-04 32 68 108
2018 CR-05 40 60 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 18 11 8 10 2 10 66 21 240
2018 CR-04 38 20 10 7 11 3 11 66 22 184
2018 CR-05 45 15 17 11 9 0 4 62 20 47

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 19 25 18 18 1 9 32 40 130
2018 CR-04 9 20 26 18 18 1 7 32 40 109
2018 CR-05 15 15 20 20 10 0 20 38 38 20
2017 CR 12 17 20 16 21 4 10 34 43 136
2017 CR-04 13 16 22 15 21 5 8 33 42 111
2017 CR-05 12 21 12 21 17 0 17 40 45 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 17 22 20 27 2 4 27 50 130
2018 CR-04 7 20 21 19 28 2 3 29 49 109
2018 CR-05 15 0 30 25 20 0 10 17 50 20
2017 CR 4 14 20 15 36 4 7 20 58 137
2017 CR-04 4 14 21 12 38 5 4 21 56 112
2017 CR-05 0 12 12 30 25 0 21 16 69 24
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