2018 Public Service Employee Survey Results by Theme for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 37 13 7 6 0 0 74 13 518
2018 AS-01 30 36 19 7 9 0 0 66 15 151
2018 AS-02 42 38 7 7 6 0 0 80 13 113
2018 AS-03 38 37 12 10 2 0 1 76 12 84
2018 AS-04 37 36 17 7 4 0 0 72 11 76
2018 AS-05 44 40 7 5 5 0 0 84 9 43
2018 AS-06 33 45 6 9 6 0 0 79 15 33
2018 AS-07 42 25 17 0 17 0 0 67 17 12
2017 AS 34 41 11 8 6 0 0 75 13 494
2017 AS-01 34 38 10 9 8 0 1 73 16 137
2017 AS-02 33 36 17 11 4 0 0 69 14 132
2017 AS-03 30 40 11 8 11 0 0 70 19 87
2017 AS-04 32 43 17 4 4 0 0 76 7 53
2017 AS-05 38 53 2 5 2 0 0 91 7 43
2017 AS-06 41 56 0 3 0 0 0 97 3 32
2014 AS 34 44 12 6 4 0 0 78 10 449
2014 AS-01 29 45 15 7 4 0 0 74 11 131
2014 AS-02 31 48 12 5 4 0 0 79 9 110
2014 AS-03 38 38 13 7 4 0 0 76 11 71
2014 AS-04 42 36 12 4 6 0 0 78 10 50
2014 AS-05 36 51 10 0 3 0 0 87 3 39
2014 AS-06 48 39 3 9 0 0 0 88 9 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 33 40 13 9 5 0 0 74 14 571
2011 AS-01 27 45 14 9 6 0 0 71 15 177
2011 AS-02 37 39 13 7 5 0 0 75 12 145
2011 AS-03 38 31 13 9 8 0 0 70 17 86
2011 AS-04 29 40 17 14 0 0 0 69 14 65
2011 AS-05 41 38 11 5 3 0 3 81 8 37
2011 AS-06 39 43 7 7 5 0 0 82 11 44
2011 AS-07 33 58 0 8 0 0 0 92 8 12
2008 AS 40 40 9 8 4 0 0 79 12 486
2008 AS-01 31 42 11 10 5 0 0 73 16 128
2008 AS-02 42 38 7 7 6 0 0 80 13 137
2008 AS-03 39 39 11 6 6 0 0 77 11 70
2008 AS-04 42 39 10 7 2 0 0 81 8 59
2008 AS-05 39 50 0 11 0 0 0 89 11 28
2008 AS-06 67 19 8 6 0 0 0 86 6 36

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 37 11 8 7 0 0 74 15 514
2018 AS-01 33 37 15 9 7 0 0 70 15 152
2018 AS-02 41 35 9 7 7 0 0 77 14 111
2018 AS-03 36 40 7 7 9 0 1 76 16 81
2018 AS-04 42 33 11 11 4 0 0 75 14 76
2018 AS-05 40 37 19 5 0 0 0 77 5 43
2018 AS-06 30 42 6 15 6 0 0 73 21 33
2018 AS-07 25 42 8 8 17 0 0 67 25 12
2017 AS 34 37 12 9 7 0 0 72 16 493
2017 AS-01 35 39 11 8 6 0 1 75 14 137
2017 AS-02 35 34 15 8 7 1 0 69 15 131
2017 AS-03 30 34 11 14 10 0 0 64 24 87
2017 AS-04 32 40 15 9 4 0 0 72 13 53
2017 AS-05 40 37 12 9 2 0 0 77 12 43
2017 AS-06 37 47 6 3 6 0 0 84 9 32

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 35 8 4 2 0 0 86 6 518
2018 AS-01 41 39 13 5 3 0 0 80 7 152
2018 AS-02 54 32 6 4 3 0 0 87 7 112
2018 AS-03 58 32 8 0 0 0 1 92 0 84
2018 AS-04 53 32 8 7 1 0 0 84 8 76
2018 AS-05 53 35 7 5 0 0 0 88 5 43
2018 AS-06 55 39 3 3 0 0 0 94 3 33
2018 AS-07 67 33 0 0 0 0 0 100 0 12
2017 AS 56 28 11 3 2 0 0 85 5 491
2017 AS-01 56 24 14 1 4 0 1 81 5 134
2017 AS-02 54 27 14 4 0 1 0 82 4 132
2017 AS-03 56 25 10 5 4 0 0 81 8 87
2017 AS-04 53 30 13 4 0 0 0 83 4 53
2017 AS-05 51 46 0 0 2 0 0 98 2 43
2017 AS-06 72 25 3 0 0 0 0 97 0 32
2014 AS 65 24 8 1 2 0 0 89 3 449
2014 AS-01 69 21 6 2 2 0 0 91 3 131
2014 AS-02 59 25 12 2 3 0 0 84 5 110
2014 AS-03 73 17 6 1 3 0 0 90 4 71
2014 AS-04 66 24 10 0 0 0 0 90 0 50
2014 AS-05 56 38 0 3 3 0 0 95 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 58 33 8 0 0 0 0 92 0 12
2011 AS 60 28 8 2 1 0 0 89 3 572
2011 AS-01 56 32 8 2 1 1 0 89 3 177
2011 AS-02 61 26 9 2 1 0 0 88 3 145
2011 AS-03 62 30 3 2 2 0 0 92 5 86
2011 AS-04 60 26 14 0 0 0 0 86 0 65
2011 AS-05 65 30 3 0 0 0 3 97 0 37
2011 AS-06 67 18 11 2 2 0 0 84 4 45
2011 AS-07 58 33 8 0 0 0 0 92 0 12

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 35 10 6 4 0 0 79 10 517
2018 AS-01 38 38 12 7 7 0 0 75 13 152
2018 AS-02 51 30 7 7 4 1 0 82 11 112
2018 AS-03 46 33 12 7 0 0 1 81 7 84
2018 AS-04 43 36 12 7 3 0 0 79 9 76
2018 AS-05 49 37 7 2 5 0 0 86 7 43
2018 AS-06 44 34 13 3 6 0 0 78 9 32
2018 AS-07 50 42 0 0 8 0 0 92 8 12
2017 AS 43 33 13 6 4 0 0 77 11 491
2017 AS-01 43 32 13 8 3 1 1 76 11 135
2017 AS-02 44 28 15 7 5 1 0 72 12 131
2017 AS-03 37 37 14 3 9 0 0 73 13 87
2017 AS-04 41 30 17 10 2 0 0 71 12 53
2017 AS-05 49 37 7 5 2 0 0 86 7 43
2017 AS-06 53 41 6 0 0 0 0 94 0 32
2014 AS 44 35 12 6 2 0 0 79 8 449
2014 AS-01 42 37 14 5 2 0 0 79 8 131
2014 AS-02 40 37 13 6 5 0 0 76 11 110
2014 AS-03 47 31 13 10 0 0 0 77 10 71
2014 AS-04 50 32 12 6 0 0 0 82 6 50
2014 AS-05 49 38 8 5 0 0 0 87 5 39
2014 AS-06 55 30 9 6 0 0 0 85 6 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 41 39 9 6 4 0 0 81 10 571
2011 AS-01 36 43 11 5 4 1 0 80 9 177
2011 AS-02 43 39 8 5 5 0 0 82 10 145
2011 AS-03 43 35 10 3 8 0 0 78 12 86
2011 AS-04 38 35 12 12 2 0 0 74 14 65
2011 AS-05 54 30 5 8 0 0 3 86 8 37
2011 AS-06 43 43 9 2 2 0 0 86 5 44
2011 AS-07 50 42 0 8 0 0 0 92 8 12
2008 AS 45 39 8 5 3 0 0 84 8 489
2008 AS-01 40 38 9 8 4 1 0 78 12 130
2008 AS-02 47 36 7 6 4 1 0 84 10 137
2008 AS-03 43 40 10 3 4 0 0 83 7 70
2008 AS-04 45 47 5 3 0 0 0 92 3 60
2008 AS-05 43 46 7 4 0 0 0 89 4 28
2008 AS-06 72 19 8 0 0 0 0 92 0 36

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 31 15 6 4 0 1 75 10 519
2018 AS-01 44 28 17 7 3 1 0 73 10 151
2018 AS-02 48 28 11 5 7 0 1 77 13 113
2018 AS-03 38 35 16 7 2 0 1 74 9 86
2018 AS-04 40 32 21 4 3 0 0 72 7 75
2018 AS-05 49 28 12 5 2 2 2 80 7 43
2018 AS-06 39 36 9 9 6 0 0 76 15 33
2018 AS-07 33 42 8 0 17 0 0 75 17 12
2017 AS 40 33 15 6 4 1 0 74 11 494
2017 AS-01 41 30 17 7 4 0 0 71 12 137
2017 AS-02 44 35 10 6 4 1 0 80 10 133
2017 AS-03 35 35 15 6 9 0 0 70 15 86
2017 AS-04 36 34 21 6 4 0 0 70 9 53
2017 AS-05 45 32 14 5 0 5 0 81 5 43
2017 AS-06 34 38 16 9 3 0 0 72 12 32
2014 AS 44 32 14 6 3 0 1 77 9 449
2014 AS-01 41 33 14 6 3 1 2 76 9 131
2014 AS-02 45 31 14 6 3 0 0 76 9 110
2014 AS-03 49 35 7 4 4 0 0 85 8 71
2014 AS-04 42 30 16 8 2 0 2 73 10 50
2014 AS-05 44 38 10 5 3 0 0 82 8 39
2014 AS-06 45 21 27 6 0 0 0 67 6 33
2014 AS-07 33 42 17 0 8 0 0 75 8 12
2011 AS 43 33 13 5 5 0 0 77 10 570
2011 AS-01 42 36 11 6 5 1 0 78 10 177
2011 AS-02 44 31 15 5 6 0 0 74 10 144
2011 AS-03 43 37 9 5 6 0 0 80 10 86
2011 AS-04 43 35 11 9 2 0 0 78 11 65
2011 AS-05 42 28 22 6 0 3 0 71 6 36
2011 AS-06 47 27 16 0 11 0 0 73 11 45
2011 AS-07 33 33 17 8 8 0 0 67 17 12

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 33 13 7 4 0 0 76 10 516
2018 AS-01 46 28 16 7 4 0 0 74 11 151
2018 AS-02 45 35 7 9 4 0 0 79 13 112
2018 AS-03 39 34 19 6 1 0 1 74 7 85
2018 AS-04 43 31 19 5 3 0 0 73 8 75
2018 AS-05 48 33 10 7 2 0 0 81 10 42
2018 AS-06 36 45 6 6 6 0 0 82 12 33
2018 AS-07 33 50 0 0 17 0 0 83 17 12
2017 AS 42 33 14 8 3 0 0 75 11 495
2017 AS-01 44 26 18 10 2 0 0 70 12 137
2017 AS-02 44 35 10 8 2 1 0 80 11 133
2017 AS-03 36 34 14 8 8 0 0 70 16 87
2017 AS-04 36 34 19 7 4 0 0 70 11 53
2017 AS-05 43 46 7 5 0 0 0 88 5 43
2017 AS-06 38 41 19 3 0 0 0 78 3 32
2014 AS 42 34 15 6 2 0 0 77 8 449
2014 AS-01 41 34 18 3 4 0 1 75 7 131
2014 AS-02 42 32 16 8 2 0 0 74 10 110
2014 AS-03 44 42 6 4 4 0 0 86 8 71
2014 AS-04 44 34 14 8 0 0 0 78 8 50
2014 AS-05 44 36 10 8 0 3 0 82 8 39
2014 AS-06 42 30 24 3 0 0 0 73 3 33
2014 AS-07 42 33 8 8 8 0 0 75 17 12
2011 AS 42 36 11 6 5 0 0 78 10 571
2011 AS-01 41 41 8 6 4 0 0 82 10 177
2011 AS-02 41 36 13 6 5 0 0 77 10 144
2011 AS-03 45 31 13 3 7 0 0 77 10 86
2011 AS-04 42 34 14 9 2 0 0 75 11 65
2011 AS-05 38 38 19 3 0 3 0 78 3 37
2011 AS-06 47 29 9 7 9 0 0 76 16 45
2011 AS-07 25 42 17 8 8 0 0 67 17 12
2008 AS 44 38 7 7 4 0 0 82 10 490
2008 AS-01 39 36 11 8 5 1 0 76 13 130
2008 AS-02 42 39 6 8 5 0 0 81 13 137
2008 AS-03 37 43 11 6 3 0 0 80 9 70
2008 AS-04 55 37 2 7 0 0 0 92 7 60
2008 AS-05 39 43 7 4 4 4 0 85 7 28
2008 AS-06 65 27 3 3 3 0 0 92 5 37

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 28 13 9 8 3 1 68 18 518
2018 AS-01 35 25 16 14 7 3 1 62 22 152
2018 AS-02 46 26 8 6 10 4 0 75 17 112
2018 AS-03 35 33 14 6 8 1 2 71 15 85
2018 AS-04 38 25 18 9 5 4 0 66 15 76
2018 AS-05 37 30 12 7 9 2 2 71 17 43
2018 AS-06 31 34 13 3 16 3 0 68 19 32
2018 AS-07 33 50 0 0 17 0 0 83 17 12
2017 AS 40 24 17 9 7 2 1 66 16 495
2017 AS-01 41 15 19 10 10 3 2 59 21 137
2017 AS-02 41 24 16 10 4 3 1 68 16 133
2017 AS-03 37 29 13 9 10 1 1 67 20 87
2017 AS-04 32 27 25 9 7 0 0 59 17 53
2017 AS-05 42 33 19 5 2 0 0 74 7 43
2017 AS-06 41 40 9 6 0 3 0 84 6 32
2014 AS 42 22 17 9 5 3 1 67 15 449
2014 AS-01 42 25 19 4 6 3 1 70 10 131
2014 AS-02 38 25 20 11 5 2 0 64 16 110
2014 AS-03 52 23 8 8 4 4 0 78 13 71
2014 AS-04 42 16 18 10 8 6 0 62 19 50
2014 AS-05 38 26 21 10 3 0 3 66 13 39
2014 AS-06 45 15 12 18 3 3 3 65 23 33
2014 AS-07 42 8 8 17 17 0 8 55 36 12
2011 AS 42 23 15 9 7 4 0 68 17 570
2011 AS-01 43 21 14 10 6 6 0 68 17 176
2011 AS-02 40 31 13 8 8 1 0 71 16 144
2011 AS-03 45 23 14 6 8 2 1 71 14 86
2011 AS-04 48 17 14 12 6 3 0 67 19 65
2011 AS-05 32 19 24 11 5 8 0 56 18 37
2011 AS-06 42 11 27 9 4 4 2 57 14 45
2011 AS-07 17 50 8 25 0 0 0 67 25 12
2008 AS 39 28 12 9 7 4 0 70 17 489
2008 AS-01 36 28 12 10 8 5 0 68 19 130
2008 AS-02 36 31 12 9 7 4 0 70 18 137
2008 AS-03 36 30 14 11 4 4 0 69 16 70
2008 AS-04 53 18 15 7 5 2 0 73 12 60
2008 AS-05 29 29 18 7 7 11 0 64 16 28
2008 AS-06 54 30 8 5 3 0 0 84 8 37
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 28 11 5 5 2 1 78 10 517
2018 AS-01 51 27 12 5 4 1 0 79 9 152
2018 AS-02 54 26 9 4 4 2 1 83 8 112
2018 AS-03 42 33 11 5 7 1 1 77 12 85
2018 AS-04 48 24 13 9 3 1 1 74 12 75
2018 AS-05 50 33 12 2 0 2 0 85 2 42
2018 AS-06 45 30 9 6 6 3 0 78 13 33
2018 AS-07 25 33 25 0 17 0 0 58 17 12
2017 AS 50 28 9 7 3 2 1 81 10 494
2017 AS-01 53 29 4 5 4 4 1 86 9 137
2017 AS-02 51 24 11 7 3 2 2 78 10 132
2017 AS-03 41 32 13 9 2 2 0 75 12 87
2017 AS-04 51 30 4 11 2 2 0 83 13 53
2017 AS-05 53 25 12 7 2 0 0 79 10 43
2017 AS-06 50 31 12 0 0 0 6 87 0 32
2014 AS 49 26 12 7 4 2 0 77 11 449
2014 AS-01 48 22 16 5 8 1 0 71 13 131
2014 AS-02 44 33 10 5 3 5 1 81 9 110
2014 AS-03 45 32 10 7 6 0 0 77 13 71
2014 AS-04 52 28 6 10 0 2 2 83 10 50
2014 AS-05 64 15 15 5 0 0 0 79 5 39
2014 AS-06 61 15 9 15 0 0 0 76 15 33
2014 AS-07 50 25 17 0 8 0 0 75 8 12
2011 AS 40 29 13 8 7 2 1 71 16 570
2011 AS-01 44 25 14 6 8 2 1 71 15 177
2011 AS-02 31 34 15 12 6 1 1 66 18 145
2011 AS-03 42 34 7 9 7 1 0 76 16 86
2011 AS-04 40 25 11 11 9 3 2 68 21 65
2011 AS-05 39 28 17 6 8 3 0 69 14 36
2011 AS-06 43 32 11 0 7 5 2 80 7 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 40 32 12 6 7 2 1 74 14 487
2008 AS-01 35 32 15 6 8 4 1 69 15 130
2008 AS-02 39 36 9 7 7 1 1 77 14 136
2008 AS-03 39 36 11 6 7 1 0 75 13 70
2008 AS-04 44 31 8 5 8 3 0 77 14 59
2008 AS-05 57 18 11 4 7 4 0 78 11 28
2008 AS-06 51 27 8 8 0 5 0 83 9 37

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 31 10 9 5 0 0 75 15 516
2018 AS-01 42 30 12 9 6 1 0 73 15 151
2018 AS-02 51 23 12 9 5 0 0 75 14 111
2018 AS-03 38 38 9 6 7 0 2 77 13 85
2018 AS-04 41 29 7 17 5 0 0 71 23 75
2018 AS-05 47 35 16 2 0 0 0 81 2 43
2018 AS-06 48 42 3 3 3 0 0 91 6 33
2018 AS-07 33 33 8 8 17 0 0 67 25 12
2017 AS 47 31 9 7 4 1 1 80 11 494
2017 AS-01 53 29 10 4 3 0 1 83 7 137
2017 AS-02 45 27 11 10 4 2 1 75 14 132
2017 AS-03 39 38 8 6 8 1 0 78 14 87
2017 AS-04 49 34 4 9 2 0 2 85 11 53
2017 AS-05 54 27 9 9 0 0 0 81 9 43
2017 AS-06 44 41 9 0 3 0 3 87 3 32
2014 AS 47 29 11 8 4 1 0 76 12 448
2014 AS-01 42 28 14 9 5 2 0 71 14 131
2014 AS-02 53 25 13 5 3 1 0 79 8 109
2014 AS-03 40 37 8 7 8 0 0 76 15 71
2014 AS-04 56 22 8 10 2 0 2 80 12 50
2014 AS-05 49 38 5 8 0 0 0 87 8 39
2014 AS-06 48 27 12 3 9 0 0 76 12 33
2014 AS-07 42 33 8 8 8 0 0 75 17 12
2011 AS 39 32 11 11 7 0 0 71 18 570
2011 AS-01 41 28 12 9 9 1 1 70 18 177
2011 AS-02 30 37 12 13 8 0 0 67 21 145
2011 AS-03 44 28 12 9 7 0 0 72 16 86
2011 AS-04 48 23 6 18 5 0 0 71 23 65
2011 AS-05 42 42 8 6 3 0 0 83 8 36
2011 AS-06 41 30 9 7 11 0 2 72 19 44
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 36 35 10 10 8 1 0 72 18 488
2008 AS-01 30 35 15 12 7 1 1 66 20 130
2008 AS-02 35 40 9 7 7 1 1 77 14 137
2008 AS-03 37 27 10 17 9 0 0 64 26 70
2008 AS-04 44 36 8 5 7 0 0 80 12 59
2008 AS-05 43 36 0 11 11 0 0 79 21 28
2008 AS-06 49 30 3 8 11 0 0 78 19 37

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 26 10 6 5 0 0 78 11 516
2018 AS-01 51 25 14 5 5 1 0 77 9 151
2018 AS-02 61 21 6 6 6 0 0 81 13 112
2018 AS-03 51 26 9 6 7 0 1 77 13 85
2018 AS-04 46 31 7 12 4 0 0 77 16 74
2018 AS-05 58 23 16 2 0 0 0 81 2 43
2018 AS-06 45 36 6 9 3 0 0 82 12 33
2018 AS-07 33 42 17 0 8 0 0 75 8 12
2017 AS 58 25 9 5 3 0 1 83 8 494
2017 AS-01 64 21 7 5 2 0 1 86 7 137
2017 AS-02 62 20 11 5 2 0 0 82 7 132
2017 AS-03 45 30 14 6 6 0 0 75 12 87
2017 AS-04 59 26 6 2 4 2 2 88 6 53
2017 AS-05 61 25 9 0 5 0 0 86 5 43
2017 AS-06 53 35 3 6 0 0 3 90 6 32
2014 AS 53 24 11 8 4 1 0 78 11 449
2014 AS-01 50 21 11 9 5 2 2 74 14 131
2014 AS-02 47 30 14 5 3 1 0 78 8 110
2014 AS-03 54 24 8 7 7 0 0 77 14 71
2014 AS-04 64 14 8 14 0 0 0 78 14 50
2014 AS-05 56 36 8 0 0 0 0 92 0 39
2014 AS-06 61 18 15 3 3 0 0 79 6 33
2014 AS-07 58 17 0 17 8 0 0 75 25 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 30 14 9 5 4 0 71 14 519
2018 AS-01 39 26 13 11 5 6 0 69 17 152
2018 AS-02 42 29 14 6 4 4 0 74 11 113
2018 AS-03 36 27 19 8 6 2 1 66 15 85
2018 AS-04 42 28 14 9 3 4 0 73 12 76
2018 AS-05 28 51 7 7 2 5 0 83 10 43
2018 AS-06 27 33 18 9 9 3 0 63 19 33
2018 AS-07 36 36 0 9 18 0 0 73 27 11
2017 AS 31 38 15 8 4 4 1 72 13 495
2017 AS-01 33 30 17 7 7 5 1 67 15 137
2017 AS-02 34 41 10 10 1 3 1 77 12 133
2017 AS-03 25 34 20 8 7 5 1 63 16 87
2017 AS-04 21 49 17 6 2 6 0 74 8 53
2017 AS-05 38 37 12 9 2 3 0 76 12 43
2017 AS-06 25 50 6 6 6 6 0 80 13 32
2014 AS 29 40 14 6 6 7 0 73 12 449
2014 AS-01 31 35 15 5 7 6 0 71 13 131
2014 AS-02 28 41 13 5 3 11 0 78 8 110
2014 AS-03 34 42 11 0 7 6 0 81 7 71
2014 AS-04 20 50 14 10 4 2 0 71 14 50
2014 AS-05 28 41 13 8 3 8 0 75 11 39
2014 AS-06 21 36 21 9 9 3 0 59 19 33
2014 AS-07 33 25 17 8 17 0 0 58 25 12
2011 AS 30 30 18 9 8 5 0 64 18 571
2011 AS-01 31 30 17 8 8 6 1 64 17 177
2011 AS-02 26 36 16 10 10 3 0 64 20 144
2011 AS-03 30 27 19 12 6 6 1 61 19 86
2011 AS-04 42 17 15 12 6 8 0 63 20 65
2011 AS-05 24 30 22 8 5 11 0 61 15 37
2011 AS-06 24 36 27 7 7 0 0 60 13 45
2011 AS-07 33 50 8 8 0 0 0 83 8 12

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 32 16 9 7 2 0 68 15 517
2018 AS-01 36 27 13 13 8 3 0 65 21 150
2018 AS-02 39 31 17 5 7 0 0 71 13 112
2018 AS-03 34 28 22 6 6 2 1 65 12 85
2018 AS-04 37 33 16 7 4 4 0 73 11 76
2018 AS-05 23 44 21 9 2 0 0 67 12 43
2018 AS-06 24 45 9 12 6 3 0 72 19 33
2018 AS-07 25 50 0 8 17 0 0 75 25 12
2017 AS 29 35 18 11 4 2 1 66 15 494
2017 AS-01 34 26 20 9 7 2 1 62 17 137
2017 AS-02 29 46 10 10 2 1 1 76 13 133
2017 AS-03 21 36 22 13 7 1 1 58 20 87
2017 AS-04 27 34 26 9 2 2 0 62 12 53
2017 AS-05 35 32 16 11 0 5 0 71 12 43
2017 AS-06 26 35 16 16 3 3 0 63 20 31
2014 AS 26 38 17 10 6 3 0 66 16 449
2014 AS-01 28 31 21 11 7 2 0 60 18 131
2014 AS-02 27 37 16 7 5 7 0 70 13 110
2014 AS-03 31 42 11 7 7 1 0 74 14 71
2014 AS-04 22 48 16 8 6 0 0 70 14 50
2014 AS-05 21 46 15 10 5 3 0 68 16 39
2014 AS-06 21 33 24 18 3 0 0 55 21 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 26 34 17 11 8 3 0 63 19 569
2011 AS-01 32 30 16 11 7 3 1 64 19 177
2011 AS-02 21 40 16 11 10 3 0 62 21 144
2011 AS-03 26 29 19 14 6 5 1 59 21 85
2011 AS-04 28 31 25 8 6 3 0 60 14 65
2011 AS-05 22 44 14 17 3 0 0 67 19 36
2011 AS-06 29 38 18 9 7 0 0 67 16 45
2011 AS-07 17 42 25 0 17 0 0 58 17 12
2008 AS 29 39 14 9 7 2 0 70 16 489
2008 AS-01 30 37 15 8 6 4 0 70 14 130
2008 AS-02 30 41 11 11 7 0 1 71 18 137
2008 AS-03 24 40 14 10 10 1 0 65 20 70
2008 AS-04 27 40 13 12 7 2 0 68 19 60
2008 AS-05 29 43 14 7 7 0 0 71 14 28
2008 AS-06 43 35 11 5 3 3 0 81 8 37

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 30 21 11 7 4 0 59 19 517
2018 AS-01 31 24 19 14 7 5 0 58 22 152
2018 AS-02 30 29 17 13 7 3 0 61 21 112
2018 AS-03 26 29 26 7 5 6 1 59 13 84
2018 AS-04 23 37 23 8 4 5 0 63 13 75
2018 AS-05 19 35 23 14 5 5 0 56 20 43
2018 AS-06 18 27 33 9 9 3 0 47 19 33
2018 AS-07 17 50 8 8 17 0 0 67 25 12
2017 AS 20 38 17 14 4 5 1 62 20 494
2017 AS-01 25 31 18 12 7 5 1 60 20 136
2017 AS-02 23 41 12 15 2 7 1 68 19 133
2017 AS-03 15 40 21 15 3 3 2 58 19 87
2017 AS-04 13 42 19 15 8 4 0 57 24 53
2017 AS-05 24 37 16 14 0 9 0 67 15 43
2017 AS-06 9 47 16 19 6 3 0 58 26 32
2014 AS 20 36 18 13 6 7 0 60 20 449
2014 AS-01 26 28 23 11 5 8 0 59 16 131
2014 AS-02 19 33 16 14 4 14 0 61 20 110
2014 AS-03 18 46 11 11 7 6 0 69 19 71
2014 AS-04 16 44 20 12 6 2 0 61 18 50
2014 AS-05 13 36 23 13 8 8 0 53 22 39
2014 AS-06 15 42 18 18 6 0 0 58 24 33
2014 AS-07 17 42 8 17 17 0 0 58 33 12
2011 AS 19 36 19 13 7 5 0 58 22 570
2011 AS-01 27 30 16 12 7 8 0 62 20 176
2011 AS-02 17 35 19 14 10 5 1 55 25 145
2011 AS-03 18 32 26 15 6 4 0 51 22 85
2011 AS-04 15 42 25 11 5 3 0 59 16 65
2011 AS-05 14 46 19 8 5 8 0 65 15 37
2011 AS-06 13 49 11 18 9 0 0 62 27 45
2011 AS-07 8 33 17 33 8 0 0 42 42 12
2008 AS 15 43 18 12 5 5 1 62 19 489
2008 AS-01 16 38 22 14 5 5 0 57 20 130
2008 AS-02 15 45 18 8 6 6 1 65 15 137
2008 AS-03 13 43 16 16 9 4 0 58 25 70
2008 AS-04 15 40 17 20 3 5 0 58 25 60
2008 AS-05 7 54 21 11 7 0 0 61 18 28
2008 AS-06 30 46 5 14 0 5 0 80 14 37

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 31 18 17 8 2 0 56 25 519
2018 AS-01 30 27 16 15 9 3 0 59 25 152
2018 AS-02 29 27 19 18 7 1 0 56 25 113
2018 AS-03 20 38 24 13 4 1 1 59 17 85
2018 AS-04 21 37 16 16 8 3 0 59 24 76
2018 AS-05 19 33 16 23 9 0 0 51 33 43
2018 AS-06 9 28 28 25 9 0 0 38 34 32
2018 AS-07 17 50 0 8 25 0 0 67 33 12
2017 AS 19 37 16 15 9 3 0 58 25 494
2017 AS-01 24 34 16 14 9 3 0 60 24 136
2017 AS-02 21 37 14 14 8 5 0 62 24 133
2017 AS-03 17 39 13 17 13 0 1 57 30 87
2017 AS-04 13 34 26 16 9 0 2 48 25 53
2017 AS-05 17 39 16 19 2 7 0 60 22 43
2017 AS-06 9 41 22 16 12 0 0 50 28 32
2014 AS 18 35 19 16 8 4 0 55 26 449
2014 AS-01 21 29 22 17 8 4 0 52 25 131
2014 AS-02 17 41 15 16 5 6 0 62 22 110
2014 AS-03 21 38 17 11 10 3 0 61 22 71
2014 AS-04 18 42 14 20 6 0 0 60 26 50
2014 AS-05 8 28 21 28 10 5 0 38 41 39
2014 AS-06 21 27 24 9 15 3 0 50 25 33
2014 AS-07 8 50 17 0 25 0 0 58 25 12
2011 AS 17 40 14 17 10 2 0 58 27 570
2011 AS-01 23 39 15 11 9 3 0 64 21 176
2011 AS-02 17 36 16 19 12 1 0 53 31 145
2011 AS-03 15 38 18 16 12 1 0 54 29 85
2011 AS-04 18 48 9 18 5 2 0 67 23 65
2011 AS-05 16 30 11 27 16 0 0 46 43 37
2011 AS-06 4 44 13 24 13 0 0 49 38 45
2011 AS-07 8 67 8 8 8 0 0 75 17 12
2008 AS 19 39 14 17 10 2 0 59 27 489
2008 AS-01 19 38 15 15 11 2 0 58 27 130
2008 AS-02 21 38 15 17 9 1 0 59 26 136
2008 AS-03 14 41 10 21 13 0 0 56 34 70
2008 AS-04 15 43 12 13 10 7 0 63 25 60
2008 AS-05 14 32 18 21 11 4 0 48 33 28
2008 AS-06 35 35 11 14 5 0 0 70 19 37
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 35 15 8 7 1 0 70 15 519
2018 AS-01 32 34 17 10 7 0 0 66 17 151
2018 AS-02 42 33 12 5 8 1 0 75 13 113
2018 AS-03 33 34 21 6 5 0 1 68 11 85
2018 AS-04 34 36 16 8 4 1 1 72 12 76
2018 AS-05 35 40 12 9 2 2 0 76 12 43
2018 AS-06 42 36 3 9 9 0 0 79 18 33
2018 AS-07 17 33 25 0 25 0 0 50 25 12
2017 AS 34 37 11 10 7 1 0 71 18 494
2017 AS-01 32 41 11 8 7 0 1 74 16 137
2017 AS-02 36 33 15 9 8 1 0 69 17 132
2017 AS-03 36 33 6 15 9 1 0 70 25 87
2017 AS-04 28 34 15 15 6 2 0 63 22 53
2017 AS-05 40 32 7 7 12 2 0 74 19 43
2017 AS-06 34 50 6 9 0 0 0 84 9 32
2014 AS 32 36 14 12 5 0 0 69 17 449
2014 AS-01 37 28 19 12 5 0 0 65 16 131
2014 AS-02 30 41 14 9 5 0 0 71 14 110
2014 AS-03 27 49 10 8 6 0 0 76 14 71
2014 AS-04 44 22 6 20 4 2 2 69 25 50
2014 AS-05 28 41 10 15 3 0 3 71 18 39
2014 AS-06 27 33 24 12 3 0 0 61 15 33
2014 AS-07 25 42 0 17 17 0 0 67 33 12
2011 AS 29 35 15 13 8 0 0 64 21 571
2011 AS-01 31 30 16 18 5 1 0 61 23 177
2011 AS-02 28 39 15 10 8 1 0 67 17 145
2011 AS-03 29 38 9 15 8 0 0 67 24 85
2011 AS-04 23 38 14 14 11 0 0 62 25 65
2011 AS-05 32 27 27 5 8 0 0 59 14 37
2011 AS-06 31 33 18 11 7 0 0 64 18 45
2011 AS-07 25 50 17 8 0 0 0 75 8 12

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 38 16 10 6 0 0 68 16 519
2018 AS-01 36 31 16 11 5 1 0 67 17 151
2018 AS-02 34 44 10 5 7 0 0 78 12 113
2018 AS-03 24 52 11 8 5 0 1 76 13 85
2018 AS-04 24 30 28 11 8 0 0 54 18 76
2018 AS-05 33 30 16 19 0 2 0 64 19 43
2018 AS-06 24 42 18 12 3 0 0 67 15 33
2018 AS-07 33 25 8 17 17 0 0 58 33 12
2017 AS 30 41 15 10 4 0 0 71 14 494
2017 AS-01 34 38 20 5 4 0 0 71 9 137
2017 AS-02 30 43 14 11 2 0 0 73 14 132
2017 AS-03 31 34 11 11 12 0 0 65 23 87
2017 AS-04 21 38 21 19 0 2 0 60 19 53
2017 AS-05 26 53 9 9 2 0 0 79 12 43
2017 AS-06 31 56 3 3 6 0 0 87 9 32

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 25 18 13 9 15 3 51 27 515
2018 AS-01 18 23 18 10 11 17 3 51 26 151
2018 AS-02 23 20 19 9 9 16 4 54 22 112
2018 AS-03 16 20 17 19 10 12 6 44 35 83
2018 AS-04 18 26 14 14 9 16 1 54 29 76
2018 AS-05 7 30 19 21 5 19 0 46 31 43
2018 AS-06 13 34 22 9 3 13 6 58 15 32
2018 AS-07 0 58 8 17 8 8 0 64 27 12
2017 AS 17 21 16 15 10 18 3 48 31 492
2017 AS-01 22 13 16 10 12 24 3 48 30 137
2017 AS-02 16 27 19 14 5 16 3 53 24 131
2017 AS-03 12 21 16 21 14 15 2 39 42 87
2017 AS-04 13 19 13 14 15 19 6 43 39 52
2017 AS-05 9 25 14 23 5 21 2 45 36 43
2017 AS-06 28 28 12 13 6 9 3 64 22 32
2014 AS 15 26 18 14 12 12 4 48 31 449
2014 AS-01 18 20 18 11 14 14 5 47 31 131
2014 AS-02 8 33 19 14 10 14 2 49 28 110
2014 AS-03 17 21 16 23 14 8 1 42 41 71
2014 AS-04 10 30 12 16 16 12 4 48 38 50
2014 AS-05 15 28 18 8 8 13 10 57 20 39
2014 AS-06 24 27 24 9 9 3 3 55 19 33
2014 AS-07 25 42 17 8 8 0 0 67 17 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 32 11 7 4 0 0 77 11 518
2018 AS-01 43 34 13 5 3 1 1 79 9 152
2018 AS-02 53 25 11 4 7 0 0 78 12 112
2018 AS-03 42 36 9 5 6 0 1 80 11 85
2018 AS-04 43 29 15 11 3 0 0 72 13 75
2018 AS-05 47 35 12 7 0 0 0 81 7 43
2018 AS-06 36 42 6 12 3 0 0 79 15 33
2018 AS-07 25 42 8 8 17 0 0 67 25 12
2017 AS 48 31 10 7 3 0 2 79 10 494
2017 AS-01 47 35 7 4 4 0 2 84 8 137
2017 AS-02 52 25 9 8 5 0 1 78 13 132
2017 AS-03 37 29 17 13 4 0 1 66 16 87
2017 AS-04 53 28 6 6 4 0 4 84 10 53
2017 AS-05 52 32 9 7 0 0 0 84 7 43
2017 AS-06 47 41 6 3 0 0 3 90 3 32
2014 AS 46 30 11 7 5 1 1 77 12 449
2014 AS-01 48 25 12 9 4 1 1 74 14 131
2014 AS-02 42 36 11 4 5 3 1 80 8 110
2014 AS-03 40 35 15 4 6 0 0 75 10 71
2014 AS-04 48 32 10 4 4 0 2 82 8 50
2014 AS-05 54 26 5 15 0 0 0 79 15 39
2014 AS-06 55 21 12 6 6 0 0 76 12 33
2014 AS-07 42 25 8 8 17 0 0 67 25 12
2011 AS 41 31 12 10 6 1 0 72 16 570
2011 AS-01 45 23 13 12 7 1 1 68 19 177
2011 AS-02 36 34 15 10 4 0 0 70 14 145
2011 AS-03 38 36 9 9 6 1 0 75 15 86
2011 AS-04 43 35 9 6 6 0 0 78 12 65
2011 AS-05 36 39 8 17 0 0 0 75 17 36
2011 AS-06 45 27 9 7 7 2 2 76 14 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 34 36 10 11 7 1 0 72 18 488
2008 AS-01 32 33 10 12 9 3 1 67 22 130
2008 AS-02 36 43 7 7 7 1 0 79 13 137
2008 AS-03 33 24 14 20 6 1 1 59 26 70
2008 AS-04 41 29 14 12 5 0 0 69 17 59
2008 AS-05 32 43 11 11 4 0 0 75 14 28
2008 AS-06 46 43 3 0 8 0 0 89 8 37

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 34 12 13 2 4 4 71 16 124
2018 AS-02 19 43 14 24 0 0 0 62 24 21
2018 AS-03 42 38 12 8 0 0 0 81 8 26
2018 AS-04 40 30 15 5 0 10 0 78 6 20
2018 AS-05 33 28 6 17 0 6 11 73 20 18
2018 AS-06 29 17 21 13 4 8 8 55 20 24
2017 AS 24 44 16 5 2 3 7 76 7 127
2017 AS-02 18 36 18 9 5 5 9 63 16 22
2017 AS-03 11 63 19 4 0 4 0 77 4 27
2017 AS-04 24 39 14 9 0 9 5 73 11 21
2017 AS-05 40 13 21 4 0 0 22 67 5 23
2017 AS-06 25 62 4 0 4 0 4 91 4 24
2014 AS 35 39 12 5 3 1 6 79 8 116
2014 AS-02 16 58 16 5 5 0 0 74 10 19
2014 AS-03 48 38 9 5 0 0 0 86 5 21
2014 AS-04 39 26 13 0 4 4 13 79 5 23
2014 AS-05 19 56 0 13 6 0 6 80 20 16
2014 AS-06 38 38 14 5 0 0 5 80 5 21
2014 AS-07 40 30 10 10 0 0 10 78 11 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 41 10 13 5 0 1 72 18 520
2018 AS-01 35 38 9 11 7 0 1 74 18 152
2018 AS-02 30 44 9 11 5 0 1 75 16 113
2018 AS-03 31 39 11 12 7 0 1 70 19 85
2018 AS-04 25 43 11 17 3 0 1 69 20 76
2018 AS-05 30 42 16 12 0 0 0 72 12 43
2018 AS-06 24 39 9 21 3 0 3 66 25 33
2018 AS-07 42 25 0 17 17 0 0 67 33 12
2017 AS 27 40 9 14 9 0 0 68 23 494
2017 AS-01 25 49 7 12 7 0 0 74 19 137
2017 AS-02 31 38 8 14 9 0 0 69 23 132
2017 AS-03 20 38 9 20 13 0 1 58 33 87
2017 AS-04 26 28 15 17 14 0 0 55 30 53
2017 AS-05 30 44 9 12 2 3 0 76 15 43
2017 AS-06 31 44 12 3 9 0 0 75 13 32
2014 AS 44 34 10 8 3 0 1 79 11 447
2014 AS-01 42 30 11 12 5 0 1 73 16 129
2014 AS-02 40 38 11 8 3 0 0 78 11 110
2014 AS-03 45 41 7 6 1 0 0 86 7 71
2014 AS-04 48 32 10 10 0 0 0 80 10 50
2014 AS-05 49 31 8 5 5 0 3 82 11 39
2014 AS-06 55 33 9 3 0 0 0 88 3 33
2014 AS-07 42 42 0 0 8 0 8 91 9 12
2011 AS 38 37 12 8 5 0 1 75 13 569
2011 AS-01 37 35 10 11 8 0 0 72 19 177
2011 AS-02 37 36 13 10 3 0 1 73 14 144
2011 AS-03 40 39 8 6 6 0 1 80 12 85
2011 AS-04 44 33 17 3 2 2 0 78 5 64
2011 AS-05 32 43 11 11 0 0 3 78 11 37
2011 AS-06 42 31 16 7 4 0 0 73 11 45
2011 AS-07 17 67 17 0 0 0 0 83 0 12
2008 AS 42 36 9 8 4 0 1 78 12 489
2008 AS-01 32 34 12 12 8 1 2 67 20 130
2008 AS-02 43 42 6 7 2 0 0 85 10 136
2008 AS-03 43 34 9 10 4 0 0 77 14 70
2008 AS-04 48 33 5 7 5 0 2 83 12 60
2008 AS-05 43 36 14 7 0 0 0 79 7 28
2008 AS-06 68 19 11 0 0 0 3 89 0 37

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 36 13 8 5 0 0 74 13 518
2018 AS-01 26 36 18 9 10 0 0 63 19 151
2018 AS-02 39 33 13 10 4 0 1 72 14 113
2018 AS-03 41 40 11 6 1 0 1 82 7 85
2018 AS-04 42 32 12 12 3 0 0 74 14 76
2018 AS-05 42 44 7 2 5 0 0 86 7 43
2018 AS-06 52 39 3 6 0 0 0 91 6 33
2018 AS-07 45 36 9 0 9 0 0 82 9 11
2017 AS 35 42 10 6 5 0 0 78 12 493
2017 AS-01 29 39 17 7 8 0 1 69 14 136
2017 AS-02 34 43 12 8 4 0 0 77 11 132
2017 AS-03 37 41 6 8 7 1 0 79 15 87
2017 AS-04 21 54 9 7 8 0 0 75 15 53
2017 AS-05 44 46 5 5 0 0 0 91 5 43
2017 AS-06 59 41 0 0 0 0 0 100 0 32
2014 AS 35 39 14 8 4 0 0 74 13 449
2014 AS-01 27 37 20 11 5 1 0 65 15 131
2014 AS-02 31 42 12 11 5 0 0 73 15 110
2014 AS-03 44 37 10 7 3 0 0 80 10 71
2014 AS-04 36 40 12 6 6 0 0 76 12 50
2014 AS-05 44 38 10 3 5 0 0 82 8 39
2014 AS-06 48 39 9 3 0 0 0 88 3 33
2014 AS-07 50 33 8 8 0 0 0 83 8 12
2011 AS 39 36 11 9 5 0 0 75 14 570
2011 AS-01 27 36 17 11 8 1 0 64 19 177
2011 AS-02 46 34 9 8 4 0 0 79 12 145
2011 AS-03 40 34 9 12 6 0 0 73 17 86
2011 AS-04 37 40 12 6 5 0 0 77 11 65
2011 AS-05 46 43 3 5 0 0 3 92 6 37
2011 AS-06 48 36 5 7 5 0 0 84 11 44
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 36 42 10 9 3 0 0 78 12 489
2008 AS-01 28 42 12 15 3 0 0 70 18 130
2008 AS-02 34 45 7 10 4 0 0 78 15 137
2008 AS-03 34 44 13 3 4 0 1 80 7 70
2008 AS-04 45 37 12 3 3 0 0 82 7 60
2008 AS-05 52 30 11 7 0 0 0 81 7 27
2008 AS-06 62 30 3 5 0 0 0 92 5 37

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 36 10 5 5 0 0 80 10 511
2018 AS-01 32 37 13 9 9 0 0 69 19 150
2018 AS-02 43 37 11 5 5 0 0 80 9 111
2018 AS-03 51 38 5 2 2 0 1 90 5 84
2018 AS-04 41 45 5 7 3 0 0 85 9 74
2018 AS-05 53 33 12 0 2 0 0 86 2 43
2018 AS-06 68 23 6 3 0 0 0 90 3 31
2018 AS-07 58 25 8 0 8 0 0 83 8 12
2017 AS 44 38 9 5 5 0 0 82 10 493
2017 AS-01 40 34 12 7 7 0 1 74 14 136
2017 AS-02 42 38 9 5 5 1 0 80 11 132
2017 AS-03 42 40 6 7 5 0 0 83 12 87
2017 AS-04 30 51 11 0 7 0 0 81 7 53
2017 AS-05 56 39 2 2 0 0 0 95 2 43
2017 AS-06 72 28 0 0 0 0 0 100 0 32
2014 AS 45 33 12 6 4 0 0 78 10 449
2014 AS-01 37 31 17 10 6 0 0 67 16 131
2014 AS-02 37 39 13 7 4 0 0 76 11 110
2014 AS-03 55 30 7 7 1 0 0 85 8 71
2014 AS-04 50 28 16 4 2 0 0 78 6 50
2014 AS-05 49 38 8 3 3 0 0 87 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 50 42 8 0 0 0 0 92 0 12
2011 AS 43 40 7 5 5 0 0 83 10 570
2011 AS-01 34 37 12 7 9 0 0 72 16 177
2011 AS-02 44 41 6 6 3 0 0 85 9 145
2011 AS-03 45 42 6 1 6 0 0 87 7 85
2011 AS-04 44 42 6 5 3 0 0 86 8 64
2011 AS-05 46 46 0 3 3 3 0 94 6 37
2011 AS-06 56 33 4 7 0 0 0 89 7 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 47 36 8 6 3 0 0 83 9 490
2008 AS-01 38 37 10 8 5 1 0 76 14 130
2008 AS-02 46 34 10 5 5 0 0 80 10 137
2008 AS-03 53 33 9 3 3 0 0 86 6 70
2008 AS-04 50 43 3 3 0 0 0 93 3 60
2008 AS-05 50 39 11 0 0 0 0 89 0 28
2008 AS-06 59 35 0 5 0 0 0 95 5 37

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 32 17 12 8 5 0 61 20 519
2018 AS-01 31 26 18 15 9 1 0 57 24 152
2018 AS-02 27 33 22 8 6 4 0 62 15 112
2018 AS-03 24 36 19 6 7 7 1 65 14 85
2018 AS-04 22 38 12 9 8 11 0 68 19 76
2018 AS-05 23 37 9 12 9 9 0 67 23 43
2018 AS-06 24 27 18 24 3 3 0 53 28 33
2018 AS-07 17 42 0 17 25 0 0 58 42 12
2017 AS 26 33 17 14 7 3 0 61 21 493
2017 AS-01 28 28 20 14 7 4 1 58 21 137
2017 AS-02 25 33 18 14 8 2 1 60 22 132
2017 AS-03 24 36 17 13 8 2 0 61 21 87
2017 AS-04 28 34 9 17 7 4 0 64 26 53
2017 AS-05 26 39 23 5 2 5 0 69 7 43
2017 AS-06 26 42 10 16 6 0 0 68 23 31
2014 AS 29 35 15 10 6 5 1 68 17 449
2014 AS-01 31 28 14 11 11 5 0 62 23 131
2014 AS-02 26 38 14 10 4 7 1 70 15 110
2014 AS-03 28 41 14 8 3 4 1 73 12 71
2014 AS-04 34 24 24 8 2 8 0 63 11 50
2014 AS-05 26 44 3 10 13 3 3 73 24 39
2014 AS-06 33 36 18 6 3 3 0 72 9 33
2014 AS-07 8 67 8 8 8 0 0 75 17 12
2011 AS 33 33 12 11 9 2 0 67 21 569
2011 AS-01 35 29 12 8 14 2 1 65 22 177
2011 AS-02 28 33 17 14 7 1 0 62 21 144
2011 AS-03 33 35 8 9 11 2 1 71 21 85
2011 AS-04 38 30 9 14 8 2 0 68 22 64
2011 AS-05 30 35 11 19 3 3 0 67 22 37
2011 AS-06 36 38 9 7 7 4 0 77 14 45
2011 AS-07 17 50 25 0 8 0 0 67 8 12
2008 AS 33 39 11 9 6 2 0 73 16 489
2008 AS-01 26 43 6 11 9 5 0 73 20 129
2008 AS-02 32 42 12 7 5 1 0 76 12 137
2008 AS-03 31 30 19 14 6 0 0 61 20 70
2008 AS-04 37 42 8 8 3 2 0 80 12 60
2008 AS-05 39 29 11 11 11 0 0 68 21 28
2008 AS-06 51 35 5 5 3 0 0 86 8 37

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 31 14 15 12 2 2 57 29 515
2018 AS-01 26 27 15 15 15 1 1 54 31 149
2018 AS-02 23 33 15 13 14 1 2 57 27 110
2018 AS-03 20 34 17 14 9 3 2 57 25 86
2018 AS-04 24 29 11 17 13 5 1 56 32 76
2018 AS-05 23 40 14 16 5 2 0 64 21 43
2018 AS-06 24 27 6 27 9 3 3 55 39 33
2018 AS-07 17 42 8 8 17 0 8 64 27 12
2017 AS 22 30 15 13 14 3 3 55 28 493
2017 AS-01 21 18 16 16 19 6 4 44 39 137
2017 AS-02 20 35 17 9 14 1 2 58 24 133
2017 AS-03 20 34 12 16 15 3 0 56 32 87
2017 AS-04 21 34 16 10 13 4 2 59 24 52
2017 AS-05 36 33 16 7 5 2 0 71 12 42
2017 AS-06 25 34 16 12 6 0 6 63 20 32
2014 AS 21 25 17 16 16 4 2 48 34 448
2014 AS-01 21 21 16 14 21 6 1 45 38 130
2014 AS-02 14 30 13 21 13 6 4 48 37 110
2014 AS-03 27 27 24 11 10 1 0 54 21 71
2014 AS-04 24 28 14 18 16 0 0 52 34 50
2014 AS-05 26 21 15 15 18 3 3 49 35 39
2014 AS-06 21 30 18 15 12 3 0 53 28 33
2014 AS-07 17 8 33 8 25 0 8 27 36 12
2011 AS 17 30 16 17 17 1 2 48 36 570
2011 AS-01 18 27 14 15 22 2 2 46 39 177
2011 AS-02 10 37 18 16 18 0 1 48 34 145
2011 AS-03 21 28 13 18 16 1 2 51 35 85
2011 AS-04 17 36 14 16 14 2 2 55 31 64
2011 AS-05 19 22 22 30 5 0 3 42 36 37
2011 AS-06 22 24 16 20 11 2 4 50 33 45
2011 AS-07 17 25 33 17 8 0 0 42 25 12
2008 AS 16 36 14 16 15 1 1 54 32 489
2008 AS-01 14 31 19 12 21 2 2 46 34 130
2008 AS-02 21 28 16 18 15 0 1 50 34 136
2008 AS-03 13 44 10 19 13 1 0 58 32 70
2008 AS-04 13 45 10 20 7 3 2 61 28 60
2008 AS-05 14 43 14 11 14 4 0 59 26 28
2008 AS-06 24 49 5 14 5 3 0 75 19 37

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 36 11 10 6 1 0 73 16 513
2018 AS-01 29 36 12 15 5 2 0 67 21 151
2018 AS-02 37 37 13 5 7 1 0 75 13 111
2018 AS-03 40 34 9 11 5 0 1 75 16 82
2018 AS-04 36 37 13 11 4 0 0 72 14 76
2018 AS-05 44 40 9 5 2 0 0 84 7 43
2018 AS-06 47 31 6 9 6 0 0 78 16 32
2018 AS-07 25 50 8 0 17 0 0 75 17 12
2017 AS 36 40 10 10 4 0 0 77 14 491
2017 AS-01 31 37 14 10 5 0 1 70 16 135
2017 AS-02 39 36 9 13 3 1 0 75 16 132
2017 AS-03 34 44 7 8 7 0 0 78 15 87
2017 AS-04 35 42 15 8 0 0 0 77 8 52
2017 AS-05 51 37 5 5 2 0 0 88 7 43
2017 AS-06 34 56 3 6 0 0 0 91 6 32
2014 AS 32 42 11 11 3 0 0 75 14 449
2014 AS-01 29 40 12 14 4 0 2 70 18 131
2014 AS-02 29 43 14 11 2 1 0 73 13 110
2014 AS-03 30 51 8 6 6 0 0 80 11 71
2014 AS-04 42 34 10 12 0 2 0 78 12 50
2014 AS-05 31 49 13 8 0 0 0 79 8 39
2014 AS-06 42 42 3 12 0 0 0 85 12 33
2014 AS-07 42 42 0 8 8 0 0 83 17 12
2011 AS 37 37 12 8 5 1 0 74 13 572
2011 AS-01 34 34 14 10 6 1 1 70 16 177
2011 AS-02 41 33 11 7 8 1 0 74 15 145
2011 AS-03 35 42 13 7 3 0 0 77 10 86
2011 AS-04 34 37 17 9 3 0 0 71 12 65
2011 AS-05 35 49 5 5 3 3 0 86 8 37
2011 AS-06 40 40 7 4 9 0 0 80 13 45
2011 AS-07 42 42 17 0 0 0 0 83 0 12

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 32 12 7 5 0 1 76 13 515
2018 AS-01 37 33 15 9 4 1 1 71 13 151
2018 AS-02 49 28 11 3 8 0 2 78 11 112
2018 AS-03 43 37 6 6 6 0 1 82 12 83
2018 AS-04 43 30 12 13 1 0 0 74 14 76
2018 AS-05 48 33 14 2 2 0 0 81 5 42
2018 AS-06 42 33 9 9 6 0 0 76 15 33
2018 AS-07 33 42 8 0 17 0 0 75 17 12
2017 AS 44 34 11 7 3 0 1 79 11 491
2017 AS-01 41 32 16 7 3 0 1 73 10 135
2017 AS-02 47 27 11 12 2 0 2 75 14 131
2017 AS-03 41 41 7 3 7 0 0 83 10 87
2017 AS-04 42 38 11 9 0 0 0 79 9 53
2017 AS-05 52 37 7 2 2 0 0 88 5 43
2017 AS-06 50 41 3 3 3 0 0 91 6 32
2014 AS 40 37 14 6 2 0 1 77 8 449
2014 AS-01 34 35 18 9 2 0 2 71 11 131
2014 AS-02 37 38 16 5 2 0 1 76 7 110
2014 AS-03 42 34 14 3 7 0 0 76 10 71
2014 AS-04 52 32 8 4 2 2 0 86 6 50
2014 AS-05 38 44 15 3 0 0 0 82 3 39
2014 AS-06 52 39 3 6 0 0 0 91 6 33
2014 AS-07 42 50 0 0 8 0 0 92 8 12

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 34 12 8 5 0 0 74 14 515
2018 AS-01 37 36 12 12 4 0 0 72 16 152
2018 AS-02 46 31 14 5 5 0 0 77 10 111
2018 AS-03 39 35 12 7 6 0 1 74 13 83
2018 AS-04 39 37 9 11 4 0 0 76 14 76
2018 AS-05 40 38 14 5 2 0 0 79 7 42
2018 AS-06 42 33 3 12 9 0 0 76 21 33
2018 AS-07 33 33 17 0 17 0 0 67 17 12
2017 AS 40 36 11 8 3 0 1 77 12 489
2017 AS-01 42 36 12 8 2 0 1 78 10 134
2017 AS-02 44 30 13 10 2 0 2 75 12 131
2017 AS-03 34 37 14 8 7 0 0 71 15 87
2017 AS-04 36 40 11 7 6 0 0 76 13 53
2017 AS-05 46 40 9 2 2 0 0 86 5 42
2017 AS-06 31 53 0 12 3 0 0 84 16 32
2014 AS 41 38 10 7 4 0 0 79 11 449
2014 AS-01 37 36 13 7 6 1 0 74 13 131
2014 AS-02 41 41 6 7 4 1 0 83 11 110
2014 AS-03 42 40 8 4 6 0 0 82 10 71
2014 AS-04 50 24 18 8 0 0 0 74 8 50
2014 AS-05 38 51 5 3 3 0 0 90 5 39
2014 AS-06 52 30 6 12 0 0 0 82 12 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 39 42 9 7 3 0 0 82 10 571
2011 AS-01 39 43 8 8 2 0 1 82 10 177
2011 AS-02 37 46 8 4 4 1 0 84 8 145
2011 AS-03 36 42 6 12 5 0 0 78 16 86
2011 AS-04 47 33 14 3 3 0 0 80 6 64
2011 AS-05 32 49 11 5 3 0 0 81 8 37
2011 AS-06 42 33 11 11 2 0 0 76 13 45
2011 AS-07 50 42 8 0 0 0 0 92 0 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 37 18 8 5 5 1 67 14 518
2018 AS-01 26 33 20 16 3 2 1 61 19 152
2018 AS-02 30 38 17 3 7 4 2 72 10 113
2018 AS-03 25 38 18 7 5 7 1 68 13 85
2018 AS-04 24 37 22 5 5 7 0 65 11 76
2018 AS-05 27 37 12 10 2 12 0 72 14 41
2018 AS-06 33 39 12 6 3 6 0 77 10 33
2018 AS-07 17 58 0 8 17 0 0 75 25 12
2017 AS 24 43 16 7 5 4 1 71 12 494
2017 AS-01 22 40 17 7 6 5 2 67 14 136
2017 AS-02 27 40 13 8 6 4 1 71 15 133
2017 AS-03 20 44 20 7 7 3 0 65 14 87
2017 AS-04 23 49 15 9 2 2 0 73 11 53
2017 AS-05 38 44 16 0 0 3 0 83 0 43
2017 AS-06 19 56 12 3 3 6 0 80 7 32

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 30 8 7 3 0 0 82 10 518
2018 AS-01 51 34 7 5 3 1 0 85 8 151
2018 AS-02 55 28 8 4 5 0 0 83 9 112
2018 AS-03 53 22 9 9 4 0 2 77 13 85
2018 AS-04 50 30 11 8 1 0 0 80 9 76
2018 AS-05 49 35 12 2 2 0 0 84 5 43
2018 AS-06 52 24 3 18 3 0 0 76 21 33
2018 AS-07 42 33 8 0 17 0 0 75 17 12
2017 AS 50 31 8 7 3 0 0 82 10 492
2017 AS-01 51 34 7 6 2 0 0 85 8 136
2017 AS-02 59 25 7 7 2 1 0 85 8 131
2017 AS-03 49 23 13 8 6 1 0 73 14 87
2017 AS-04 43 37 8 8 4 0 0 81 12 53
2017 AS-05 44 31 9 9 7 0 0 75 16 43
2017 AS-06 44 50 3 3 0 0 0 94 3 32
2014 AS 47 31 9 8 4 0 1 79 12 449
2014 AS-01 48 30 10 5 4 1 2 80 9 131
2014 AS-02 46 32 9 9 4 0 0 78 13 110
2014 AS-03 48 24 14 8 4 0 1 73 13 71
2014 AS-04 44 34 8 10 2 2 0 80 12 50
2014 AS-05 46 41 5 3 3 0 3 89 5 39
2014 AS-06 52 30 6 9 3 0 0 82 12 33
2014 AS-07 50 25 0 8 17 0 0 75 25 12
2011 AS 43 35 8 9 5 0 0 78 14 571
2011 AS-01 45 33 9 8 4 0 1 79 12 177
2011 AS-02 44 35 10 5 6 0 0 79 10 145
2011 AS-03 47 27 7 14 5 1 0 74 19 86
2011 AS-04 31 38 9 14 8 0 0 69 22 65
2011 AS-05 51 38 3 5 0 0 3 92 6 37
2011 AS-06 36 45 7 9 2 0 0 82 11 44
2011 AS-07 25 50 8 17 0 0 0 75 17 12

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 30 19 7 5 0 0 69 12 520
2018 AS-01 54 27 13 5 1 0 0 81 6 151
2018 AS-02 35 31 18 10 6 0 1 66 16 113
2018 AS-03 38 28 22 5 6 0 1 67 11 86
2018 AS-04 36 33 21 4 7 0 0 68 11 76
2018 AS-05 21 37 26 9 5 2 0 60 14 43
2018 AS-06 21 39 18 12 9 0 0 61 21 33
2018 AS-07 17 8 58 8 8 0 0 25 17 12
2017 AS 38 36 14 6 5 0 0 74 12 494
2017 AS-01 50 34 7 4 3 1 1 85 7 137
2017 AS-02 40 38 14 3 5 0 0 78 8 132
2017 AS-03 29 44 14 3 10 0 0 72 14 87
2017 AS-04 34 36 15 15 0 0 0 70 15 53
2017 AS-05 21 26 28 14 9 2 0 47 24 43
2017 AS-06 34 31 19 12 3 0 0 66 16 32
2014 AS 39 31 19 6 5 0 0 71 10 449
2014 AS-01 57 25 13 3 2 0 0 82 5 131
2014 AS-02 34 33 19 8 4 1 1 69 12 110
2014 AS-03 31 34 20 7 6 1 1 67 13 71
2014 AS-04 32 42 22 2 2 0 0 74 4 50
2014 AS-05 28 36 26 5 5 0 0 64 10 39
2014 AS-06 30 27 27 9 6 0 0 58 15 33
2014 AS-07 8 33 8 8 42 0 0 42 50 12
2011 AS 36 34 19 7 4 0 0 70 11 571
2011 AS-01 51 31 10 3 3 1 0 83 7 177
2011 AS-02 34 37 21 8 0 0 0 72 8 145
2011 AS-03 32 35 20 7 6 0 0 67 13 85
2011 AS-04 29 40 18 8 5 0 0 69 12 65
2011 AS-05 32 8 35 16 8 0 0 41 24 37
2011 AS-06 16 49 20 11 4 0 0 64 16 45
2011 AS-07 8 25 50 17 0 0 0 33 17 12
2008 AS 27 34 23 10 6 0 0 61 16 490
2008 AS-01 42 28 16 8 7 0 0 69 15 130
2008 AS-02 26 34 26 12 3 0 0 60 15 137
2008 AS-03 20 36 24 10 10 0 0 56 20 70
2008 AS-04 17 45 22 12 5 0 0 62 17 60
2008 AS-05 21 39 32 7 0 0 0 61 7 28
2008 AS-06 11 41 27 8 14 0 0 51 22 37

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 32 30 39 519
2018 AS-01 33 25 42 151
2018 AS-02 29 29 42 113
2018 AS-03 34 33 34 86
2018 AS-04 25 36 39 75
2018 AS-05 23 33 44 43
2018 AS-06 48 30 21 33
2018 AS-07 33 33 33 12
2017 AS 32 32 37 494
2017 AS-01 38 21 41 137
2017 AS-02 27 34 39 132
2017 AS-03 33 33 33 87
2017 AS-04 38 28 34 53
2017 AS-05 23 51 26 43
2017 AS-06 28 35 37 32
2014 AS 34 32 34 447
2014 AS-01 31 35 33 131
2014 AS-02 34 29 37 110
2014 AS-03 31 35 34 71
2014 AS-04 38 28 34 50
2014 AS-05 32 29 39 38
2014 AS-06 41 34 25 32
2014 AS-07 42 33 25 12
2011 AS 36 33 31 572
2011 AS-01 41 28 31 177
2011 AS-02 34 35 31 145
2011 AS-03 34 33 34 86
2011 AS-04 43 35 22 65
2011 AS-05 27 41 32 37
2011 AS-06 27 38 36 45
2011 AS-07 17 58 25 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 10 38 34 4 4 10 164
2018 AS-01 12 36 32 4 6 10 50
2018 AS-02 6 45 30 0 3 15 33
2018 AS-03 17 31 34 0 0 17 29
2018 AS-04 5 37 42 5 11 0 19
2018 AS-06 13 44 31 0 6 6 16
2017 AS 18 40 29 1 5 8 155
2017 AS-01 13 37 28 2 12 8 51
2017 AS-02 14 43 35 0 3 6 35
2017 AS-03 34 31 21 0 3 11 29
2017 AS-04 5 45 39 0 0 10 20
2017 AS-05 10 50 40 0 0 0 10
2014 AS 20 43 24 5 9999 9 150
2014 AS-01 17 51 20 2 9999 10 41
2014 AS-02 13 46 27 11 9999 3 37
2014 AS-03 32 45 14 5 9999 5 22
2014 AS-04 21 26 37 5 9999 11 19
2014 AS-05 8 50 25 0 9999 17 12
2014 AS-06 38 23 31 0 9999 8 13
2011 AS 16 40 28 4 9999 11 204
2011 AS-01 11 48 25 7 9999 10 73
2011 AS-02 19 40 23 0 9999 19 48
2011 AS-03 14 28 41 3 9999 14 29
2011 AS-04 14 50 25 7 9999 4 28
2011 AS-05 0 30 60 10 9999 0 10
2011 AS-06 58 17 25 0 9999 0 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 41 9 3 2 0 1 87 4 518
2018 AS-01 40 44 11 1 1 1 1 86 3 152
2018 AS-02 46 40 10 3 2 0 0 86 4 112
2018 AS-03 45 43 4 5 2 0 1 89 7 84
2018 AS-04 42 41 12 4 1 0 0 83 5 76
2018 AS-05 53 33 9 5 0 0 0 86 5 43
2018 AS-06 55 36 6 0 0 0 3 94 0 33
2018 AS-07 67 25 0 0 8 0 0 92 8 12
2017 AS 42 39 9 6 3 1 0 82 9 493
2017 AS-01 43 36 9 6 5 2 0 80 11 137
2017 AS-02 40 40 13 5 2 0 0 80 7 131
2017 AS-03 38 40 7 10 3 1 0 79 14 87
2017 AS-04 34 47 7 8 0 4 0 84 8 53
2017 AS-05 47 42 5 2 5 0 0 88 7 43
2017 AS-06 59 31 9 0 0 0 0 91 0 32
2014 AS 45 39 11 2 2 0 0 84 4 449
2014 AS-01 45 38 14 2 1 0 0 83 3 131
2014 AS-02 39 37 17 4 2 0 1 77 5 110
2014 AS-03 47 48 3 0 3 0 0 94 3 71
2014 AS-04 48 38 6 4 2 2 0 88 6 50
2014 AS-05 46 44 8 3 0 0 0 90 3 39
2014 AS-06 55 27 15 3 0 0 0 82 3 33
2014 AS-07 50 33 0 0 17 0 0 83 17 12
2011 AS 44 39 11 5 2 0 0 83 7 571
2011 AS-01 41 42 11 3 2 1 0 84 6 177
2011 AS-02 43 36 14 5 2 0 0 79 7 145
2011 AS-03 45 38 9 5 2 1 0 83 7 85
2011 AS-04 40 40 12 6 2 0 0 80 8 65
2011 AS-05 41 51 5 0 3 0 0 92 3 37
2011 AS-06 53 27 9 11 0 0 0 80 11 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 49 37 9 3 2 0 0 86 5 489
2008 AS-01 42 41 11 4 2 2 0 84 5 130
2008 AS-02 51 32 11 4 1 0 0 83 6 137
2008 AS-03 53 33 9 1 4 0 0 86 6 70
2008 AS-04 47 42 7 3 2 0 0 88 5 60
2008 AS-05 46 43 4 7 0 0 0 89 7 28
2008 AS-06 67 31 0 3 0 0 0 97 3 36

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 43 16 9 2 1 0 72 12 518
2018 AS-01 30 39 18 9 2 1 1 71 11 152
2018 AS-02 37 40 12 7 3 2 0 78 10 112
2018 AS-03 22 49 16 9 1 0 1 73 11 85
2018 AS-04 21 46 14 13 3 3 0 69 16 76
2018 AS-05 26 49 16 7 2 0 0 74 9 43
2018 AS-06 27 39 15 15 3 0 0 67 18 33
2018 AS-07 27 36 27 0 9 0 0 64 9 11
2017 AS 27 44 17 8 2 3 0 72 10 494
2017 AS-01 27 42 17 9 2 2 1 71 11 137
2017 AS-02 31 40 15 8 3 4 0 74 11 132
2017 AS-03 23 45 17 8 3 3 0 70 12 87
2017 AS-04 24 42 24 8 0 2 0 67 8 53
2017 AS-05 23 53 16 5 0 3 0 79 5 43
2017 AS-06 19 56 19 6 0 0 0 75 6 32
2014 AS 28 44 17 6 2 2 0 74 9 448
2014 AS-01 27 41 22 5 3 2 0 69 8 131
2014 AS-02 27 48 9 10 0 5 0 79 11 109
2014 AS-03 32 41 21 1 3 1 0 74 4 71
2014 AS-04 22 44 18 14 0 2 0 67 14 50
2014 AS-05 26 51 18 0 3 0 3 79 3 39
2014 AS-06 36 45 15 0 3 0 0 82 3 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 34 40 12 8 4 1 0 76 12 572
2011 AS-01 38 36 14 6 6 1 0 74 11 177
2011 AS-02 29 43 12 12 3 1 0 72 15 145
2011 AS-03 30 43 14 7 2 3 0 76 10 86
2011 AS-04 40 35 14 6 2 3 0 78 8 65
2011 AS-05 22 54 5 11 8 0 0 76 19 37
2011 AS-06 44 40 9 2 4 0 0 84 7 45
2011 AS-07 25 58 0 17 0 0 0 83 17 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 28 32 21 6 0 1 28 40 516
2018 AS-01 7 26 30 23 13 1 1 37 33 149
2018 AS-02 13 30 35 20 3 0 0 22 43 112
2018 AS-03 15 29 26 20 7 1 2 28 46 86
2018 AS-04 9 25 35 24 4 0 3 29 36 75
2018 AS-05 19 30 33 16 0 0 2 17 50 43
2018 AS-06 9 30 42 18 0 0 0 18 39 33
2018 AS-07 25 25 25 25 0 0 0 25 50 12
2017 AS 11 28 32 18 7 1 4 26 41 490
2017 AS-01 7 20 31 23 11 1 7 37 29 136
2017 AS-02 9 28 39 15 7 0 2 23 38 130
2017 AS-03 16 27 24 21 7 0 6 29 45 87
2017 AS-04 10 40 27 13 2 0 8 17 54 52
2017 AS-05 14 42 28 12 2 3 0 14 57 43
2017 AS-06 16 22 44 16 0 0 3 16 39 32
2014 AS 10 27 36 16 6 1 3 23 39 447
2014 AS-01 8 19 37 18 11 2 5 31 28 131
2014 AS-02 13 30 35 12 4 2 5 17 46 109
2014 AS-03 11 28 35 17 4 1 3 22 41 71
2014 AS-04 6 29 43 18 2 0 2 21 35 49
2014 AS-05 8 28 44 10 10 0 0 21 36 39
2014 AS-06 9 39 30 21 0 0 0 21 48 33
2014 AS-07 25 33 25 8 8 0 0 17 58 12
2011 AS 12 31 31 18 6 0 3 24 44 572
2011 AS-01 10 24 29 23 9 0 6 34 36 177
2011 AS-02 9 30 32 17 7 1 5 25 42 145
2011 AS-03 16 27 28 20 6 0 3 27 45 86
2011 AS-04 14 35 32 17 2 0 0 18 49 65
2011 AS-05 8 38 43 11 0 0 0 11 46 37
2011 AS-06 13 51 29 4 2 0 0 7 64 45
2011 AS-07 17 42 33 8 0 0 0 8 58 12
2008 AS 11 28 34 19 6 0 2 25 40 488
2008 AS-01 12 23 32 22 9 0 2 32 36 129
2008 AS-02 12 34 34 12 7 0 1 19 46 137
2008 AS-03 10 31 33 23 0 0 3 24 43 70
2008 AS-04 17 17 32 28 5 2 0 34 34 60
2008 AS-05 11 32 36 18 4 0 0 21 43 28
2008 AS-06 8 31 25 22 8 3 3 32 41 36

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 20 27 24 14 2 3 41 31 515
2018 AS-01 9 17 25 26 19 3 1 47 26 150
2018 AS-02 5 22 24 30 14 1 4 46 29 113
2018 AS-03 11 20 30 23 13 1 2 37 32 84
2018 AS-04 12 18 27 24 12 3 4 39 32 74
2018 AS-05 9 26 33 9 7 9 7 19 42 43
2018 AS-06 9 27 27 21 12 0 3 34 38 33
2018 AS-07 17 17 33 33 0 0 0 33 33 12
2017 AS 8 19 27 21 14 4 6 39 30 489
2017 AS-01 9 13 23 22 19 7 7 48 26 137
2017 AS-02 11 13 29 22 15 4 6 41 27 129
2017 AS-03 10 27 25 20 10 1 7 32 40 87
2017 AS-04 6 25 38 10 10 4 8 22 35 52
2017 AS-05 2 24 31 28 7 5 3 38 29 42
2017 AS-06 6 25 28 22 13 0 6 37 33 32
2014 AS 7 17 31 23 15 4 4 41 25 448
2014 AS-01 5 14 35 20 15 5 7 40 21 131
2014 AS-02 6 16 28 26 15 3 5 44 25 109
2014 AS-03 10 8 38 21 14 6 3 38 20 71
2014 AS-04 6 28 22 28 8 4 4 39 37 50
2014 AS-05 3 18 36 18 21 5 0 41 22 39
2014 AS-06 6 27 24 27 15 0 0 42 33 33
2014 AS-07 17 17 25 17 25 0 0 42 33 12
2011 AS 10 14 27 28 13 2 6 45 26 571
2011 AS-01 8 12 21 30 16 3 9 52 23 177
2011 AS-02 13 15 27 26 11 0 8 41 30 144
2011 AS-03 7 19 23 33 14 2 2 49 27 86
2011 AS-04 6 11 38 23 15 2 5 41 18 65
2011 AS-05 16 5 35 32 5 3 3 40 23 37
2011 AS-06 9 20 36 24 11 0 0 36 29 45
2011 AS-07 25 25 25 17 8 0 0 25 50 12
2008 AS 8 14 28 29 17 2 3 48 23 487
2008 AS-01 10 11 22 29 22 2 4 54 22 129
2008 AS-02 7 15 29 29 16 3 1 47 22 137
2008 AS-03 10 17 32 30 4 1 4 37 29 69
2008 AS-04 12 12 30 27 17 2 2 45 24 60
2008 AS-05 4 18 36 25 18 0 0 43 21 28
2008 AS-06 3 11 19 31 25 3 8 63 16 36

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 25 34 13 8 1 3 22 43 514
2018 AS-01 14 21 32 15 14 3 2 30 36 148
2018 AS-02 15 21 38 13 8 1 4 22 39 112
2018 AS-03 15 27 32 16 6 1 2 23 44 85
2018 AS-04 19 28 37 8 4 1 3 13 49 75
2018 AS-05 23 35 30 7 2 0 2 10 60 43
2018 AS-06 15 30 30 21 3 0 0 24 45 33
2018 AS-07 33 17 42 8 0 0 0 8 50 12
2017 AS 16 28 30 11 9 1 5 21 47 491
2017 AS-01 14 22 26 17 11 4 7 31 40 137
2017 AS-02 13 29 29 9 13 1 6 23 46 129
2017 AS-03 13 28 35 15 7 0 3 23 42 87
2017 AS-04 19 38 38 2 2 0 2 4 58 53
2017 AS-05 26 28 30 7 7 2 0 14 55 43
2017 AS-06 25 31 28 6 3 0 6 10 60 32
2014 AS 19 26 31 11 7 2 4 19 48 448
2014 AS-01 14 27 29 14 11 2 3 26 43 131
2014 AS-02 12 27 39 7 5 4 6 13 43 109
2014 AS-03 21 23 34 9 8 1 4 18 46 71
2014 AS-04 30 20 28 12 4 2 4 17 53 50
2014 AS-05 13 36 26 18 5 3 0 24 50 39
2014 AS-06 30 33 21 9 6 0 0 15 64 33
2014 AS-07 42 8 42 0 8 0 0 8 50 12
2011 AS 19 28 27 15 5 1 5 21 50 572
2011 AS-01 15 24 25 19 9 2 6 30 42 177
2011 AS-02 19 29 26 14 5 0 8 20 52 145
2011 AS-03 15 27 35 15 3 1 3 20 44 86
2011 AS-04 23 25 31 14 3 3 2 18 50 65
2011 AS-05 19 32 41 5 3 0 0 8 51 37
2011 AS-06 33 40 16 9 2 0 0 11 73 45
2011 AS-07 17 58 17 8 0 0 0 8 75 12
2008 AS 15 20 35 18 9 0 2 28 36 488
2008 AS-01 14 19 33 20 11 1 3 32 34 129
2008 AS-02 13 20 38 17 10 0 1 27 34 137
2008 AS-03 17 26 34 13 7 0 3 21 44 70
2008 AS-04 18 15 27 27 10 0 3 38 34 60
2008 AS-05 15 33 26 15 11 0 0 26 48 27
2008 AS-06 16 24 46 5 5 0 3 11 42 37

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 19 33 24 11 0 2 36 31 516
2018 AS-01 5 17 26 31 18 1 3 51 23 149
2018 AS-02 10 14 35 28 11 0 2 40 24 113
2018 AS-03 13 20 29 27 11 0 0 38 33 84
2018 AS-04 13 17 42 14 11 0 3 26 31 76
2018 AS-05 19 33 35 9 2 0 2 12 52 43
2018 AS-06 15 36 36 12 0 0 0 12 52 33
2018 AS-07 25 17 50 8 0 0 0 8 42 12
2017 AS 13 22 29 21 11 1 3 33 37 488
2017 AS-01 6 17 26 27 16 1 7 47 25 137
2017 AS-02 11 18 32 21 15 0 3 37 30 127
2017 AS-03 17 26 29 21 6 1 0 27 44 87
2017 AS-04 10 39 27 13 10 0 2 23 49 52
2017 AS-05 26 23 33 16 2 0 0 18 49 43
2017 AS-06 28 22 28 19 0 0 3 19 52 32
2014 AS 15 20 32 18 10 1 2 29 37 445
2014 AS-01 11 17 29 20 16 2 5 39 30 129
2014 AS-02 12 10 40 24 11 1 2 36 23 108
2014 AS-03 13 24 34 18 6 1 4 25 39 71
2014 AS-04 18 28 26 18 6 4 0 25 48 50
2014 AS-05 18 38 33 5 5 0 0 10 56 39
2014 AS-06 27 24 27 15 6 0 0 21 52 33
2014 AS-07 42 33 25 0 0 0 0 0 75 12
2011 AS 13 20 34 19 10 0 4 30 34 568
2011 AS-01 9 16 31 24 14 1 6 41 26 176
2011 AS-02 8 20 36 19 12 0 6 33 30 143
2011 AS-03 14 20 41 16 6 0 2 23 35 85
2011 AS-04 17 25 29 20 8 0 2 28 42 65
2011 AS-05 11 38 35 14 3 0 0 16 49 37
2011 AS-06 27 22 36 13 2 0 0 16 49 45
2011 AS-07 33 8 50 8 0 0 0 8 42 12
2008 AS 9 22 33 23 11 0 1 35 32 487
2008 AS-01 9 17 24 31 17 0 2 49 26 128
2008 AS-02 7 24 36 19 12 0 1 31 32 136
2008 AS-03 11 20 33 29 6 0 1 35 32 70
2008 AS-04 10 23 35 23 8 0 0 32 33 60
2008 AS-05 14 25 25 25 11 0 0 36 39 28
2008 AS-06 14 30 41 11 5 0 0 16 43 37

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 22 30 20 12 1 3 33 36 515
2018 AS-01 7 21 21 23 23 2 3 48 29 150
2018 AS-02 13 19 32 23 11 0 3 35 32 112
2018 AS-03 17 19 36 23 4 0 2 27 37 84
2018 AS-04 16 19 35 17 7 1 5 26 37 75
2018 AS-05 14 28 33 7 7 2 9 16 47 43
2018 AS-06 12 36 39 9 3 0 0 12 48 33
2018 AS-07 25 33 25 17 0 0 0 17 58 12
2017 AS 16 27 24 18 9 1 5 29 46 488
2017 AS-01 10 26 19 19 14 3 8 37 41 136
2017 AS-02 15 21 25 22 10 0 7 34 39 128
2017 AS-03 20 31 23 17 5 2 2 23 53 87
2017 AS-04 15 35 29 10 8 0 4 18 52 52
2017 AS-05 23 25 31 14 5 3 0 19 50 43
2017 AS-06 25 28 25 16 3 0 3 19 55 32
2014 AS 19 23 28 14 10 1 5 26 44 446
2014 AS-01 14 17 35 12 13 1 8 28 34 130
2014 AS-02 20 20 27 15 11 3 5 28 43 109
2014 AS-03 20 24 23 13 17 0 3 31 46 70
2014 AS-04 24 20 30 14 4 4 4 20 48 50
2014 AS-05 10 41 28 13 5 0 3 18 53 39
2014 AS-06 27 33 9 27 3 0 0 30 61 33
2014 AS-07 33 25 33 0 0 0 8 0 64 12
2011 AS 17 21 31 16 8 1 6 26 41 571
2011 AS-01 11 18 25 21 13 2 10 38 33 177
2011 AS-02 12 20 37 16 7 0 8 25 35 144
2011 AS-03 22 20 35 14 6 0 3 20 43 86
2011 AS-04 20 22 34 15 6 2 2 22 43 65
2011 AS-05 22 22 35 14 5 3 0 19 44 37
2011 AS-06 31 31 24 7 4 0 2 11 64 45
2011 AS-07 42 33 25 0 0 0 0 0 75 12
2008 AS 14 22 31 19 11 1 2 31 37 488
2008 AS-01 11 19 24 23 18 2 3 43 31 129
2008 AS-02 12 23 30 23 12 0 0 35 35 137
2008 AS-03 16 24 39 16 4 0 1 20 41 70
2008 AS-04 18 20 33 18 7 2 2 26 40 60
2008 AS-05 15 30 33 7 11 0 4 19 46 27
2008 AS-06 14 30 30 14 5 3 5 21 47 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 22 28 20 12 2 4 35 35 516
2018 AS-01 11 21 25 21 16 4 3 40 34 150
2018 AS-02 7 22 26 25 14 0 6 42 31 113
2018 AS-03 15 20 36 18 8 0 2 27 36 85
2018 AS-04 9 20 28 21 12 5 4 37 32 75
2018 AS-05 16 26 33 14 5 2 5 20 45 43
2018 AS-06 3 34 34 19 9 0 0 28 38 32
2018 AS-07 17 25 25 17 17 0 0 33 42 12
2017 AS 13 23 24 17 11 5 6 32 40 490
2017 AS-01 11 18 19 18 12 13 9 39 38 136
2017 AS-02 12 21 27 22 10 2 5 35 36 130
2017 AS-03 23 25 24 9 11 1 6 22 52 87
2017 AS-04 10 27 33 12 13 0 6 27 39 52
2017 AS-05 12 25 28 14 12 7 2 28 41 43
2017 AS-06 6 34 25 28 3 0 3 32 42 32
2014 AS 10 17 27 23 13 4 6 40 30 448
2014 AS-01 9 18 25 17 18 6 8 40 31 130
2014 AS-02 13 15 25 26 9 4 9 40 32 110
2014 AS-03 10 17 34 18 15 3 3 36 28 71
2014 AS-04 8 18 28 32 4 4 6 40 29 50
2014 AS-05 5 15 31 33 15 0 0 49 21 39
2014 AS-06 0 18 33 21 12 9 6 39 21 33
2014 AS-07 33 8 17 25 8 0 8 36 45 12
2011 AS 12 19 27 22 13 2 6 37 33 572
2011 AS-01 11 18 21 19 17 3 11 42 34 177
2011 AS-02 13 17 31 21 10 1 7 34 32 145
2011 AS-03 10 22 26 17 17 3 3 38 35 86
2011 AS-04 9 25 25 26 9 3 3 38 36 65
2011 AS-05 16 11 35 30 5 0 3 36 28 37
2011 AS-06 11 13 40 29 4 0 2 34 25 45
2011 AS-07 17 33 25 8 17 0 0 25 50 12
2008 AS 13 23 26 18 11 3 5 32 39 487
2008 AS-01 18 15 27 20 13 3 5 36 36 128
2008 AS-02 11 24 28 15 14 1 7 31 38 137
2008 AS-03 19 29 21 23 7 0 1 30 48 70
2008 AS-04 12 27 18 22 12 5 5 37 43 60
2008 AS-05 7 32 21 11 14 7 7 29 46 28
2008 AS-06 5 19 38 14 8 8 8 26 29 37

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 26 33 16 8 1 3 26 40 516
2018 AS-01 10 21 26 22 15 3 3 40 33 149
2018 AS-02 13 23 34 19 9 0 3 28 37 113
2018 AS-03 13 25 41 14 4 1 2 18 39 85
2018 AS-04 11 33 35 9 7 1 4 17 46 75
2018 AS-05 21 28 37 12 0 0 2 12 50 43
2018 AS-06 15 39 27 12 6 0 0 18 55 33
2018 AS-07 17 33 33 17 0 0 0 17 50 12
2017 AS 14 27 29 15 7 4 4 25 44 493
2017 AS-01 13 24 25 15 12 7 6 30 42 137
2017 AS-02 13 23 31 18 9 3 3 29 38 132
2017 AS-03 13 33 28 13 5 5 5 19 50 86
2017 AS-04 17 26 38 11 4 0 4 16 45 53
2017 AS-05 17 28 28 21 2 5 0 24 47 43
2017 AS-06 16 34 34 12 3 0 0 16 50 32
2014 AS 14 25 35 12 7 2 4 21 42 448
2014 AS-01 12 23 29 15 14 2 5 31 38 131
2014 AS-02 14 20 42 14 4 2 5 19 36 109
2014 AS-03 10 25 44 6 10 4 1 16 37 71
2014 AS-04 18 24 32 20 2 2 2 23 44 50
2014 AS-05 8 33 38 13 5 0 3 18 42 39
2014 AS-06 24 36 24 6 3 0 6 10 65 33
2014 AS-07 25 42 33 0 0 0 0 0 67 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 27 9 9 7 1 1 76 16 516
2018 AS-01 49 28 9 7 7 0 1 77 13 150
2018 AS-02 53 21 8 8 10 1 0 74 18 112
2018 AS-03 45 27 7 13 6 0 1 73 19 84
2018 AS-04 41 34 5 16 4 0 0 75 20 76
2018 AS-05 42 37 14 2 2 2 0 81 5 43
2018 AS-06 58 12 12 6 6 3 3 74 13 33
2018 AS-07 58 25 8 0 8 0 0 83 8 12
2017 AS 46 31 10 6 6 1 0 78 12 493
2017 AS-01 50 26 9 7 7 1 0 77 14 137
2017 AS-02 46 27 12 7 5 2 0 75 12 132
2017 AS-03 39 33 10 6 10 1 0 73 16 87
2017 AS-04 42 36 11 6 6 0 0 77 11 53
2017 AS-05 53 35 5 2 2 2 0 91 5 43
2017 AS-06 45 45 3 7 0 0 0 90 7 31
2014 AS 46 28 10 8 7 1 0 75 15 449
2014 AS-01 42 24 9 9 13 3 0 68 23 131
2014 AS-02 45 31 14 8 2 0 1 76 10 110
2014 AS-03 42 41 1 7 8 0 0 83 15 71
2014 AS-04 44 28 8 10 8 2 0 73 18 50
2014 AS-05 64 18 13 3 3 0 0 82 5 39
2014 AS-06 64 18 9 9 0 0 0 82 9 33
2014 AS-07 42 42 8 8 0 0 0 83 8 12

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 34 8 6 2 0 0 84 8 515
2018 AS-01 52 32 9 4 3 0 0 83 7 151
2018 AS-02 59 27 4 9 2 0 0 86 11 111
2018 AS-03 42 44 6 5 2 0 1 87 7 84
2018 AS-04 50 30 9 9 1 0 0 80 11 76
2018 AS-05 38 40 17 5 0 0 0 79 5 42
2018 AS-06 52 33 3 6 3 0 3 88 9 33
2018 AS-07 33 58 8 0 0 0 0 92 0 12
2017 AS 49 33 7 7 3 1 0 83 10 492
2017 AS-01 48 34 5 10 3 1 0 82 13 136
2017 AS-02 53 30 8 5 4 1 0 83 9 131
2017 AS-03 39 39 6 9 6 1 0 79 15 87
2017 AS-04 58 29 6 6 2 0 0 87 8 53
2017 AS-05 52 37 7 5 0 0 0 88 5 43
2017 AS-06 53 28 12 6 0 0 0 81 6 32
2014 AS 43 39 9 6 3 0 0 82 9 448
2014 AS-01 43 32 12 6 6 1 0 75 12 130
2014 AS-02 48 38 6 5 4 0 0 86 8 110
2014 AS-03 38 40 13 8 1 0 0 77 10 71
2014 AS-04 42 38 14 4 2 0 0 80 6 50
2014 AS-05 33 62 0 5 0 0 0 95 5 39
2014 AS-06 45 42 9 3 0 0 0 88 3 33
2014 AS-07 58 42 0 0 0 0 0 100 0 12

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 36 11 6 3 0 1 80 8 515
2018 AS-01 43 33 11 9 2 1 2 78 11 150
2018 AS-02 50 31 7 7 3 1 1 83 10 111
2018 AS-03 40 36 15 2 5 0 1 77 7 84
2018 AS-04 47 32 14 7 0 0 0 79 7 76
2018 AS-05 35 51 14 0 0 0 0 86 0 43
2018 AS-06 33 48 6 6 6 0 0 82 12 33
2018 AS-07 25 58 8 0 8 0 0 83 8 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 33 12 2 2 5 1 83 4 516
2018 AS-01 46 34 12 2 3 3 0 82 5 151
2018 AS-02 49 35 7 2 2 5 1 88 4 110
2018 AS-03 44 35 15 0 1 4 1 83 1 85
2018 AS-04 45 30 13 4 1 7 0 80 6 76
2018 AS-05 44 26 16 2 0 9 2 79 3 43
2018 AS-06 45 30 12 6 0 6 0 81 6 33
2018 AS-07 58 33 8 0 0 0 0 92 0 12
2017 AS 41 36 13 2 2 6 1 82 4 494
2017 AS-01 39 33 12 3 5 8 1 78 8 137
2017 AS-02 44 31 16 3 1 2 2 78 5 133
2017 AS-03 34 44 12 2 0 8 0 85 3 86
2017 AS-04 40 41 11 2 0 6 0 86 2 53
2017 AS-05 54 28 9 0 0 9 0 90 0 43
2017 AS-06 41 47 9 0 0 3 0 90 0 32
2014 AS 47 31 12 4 2 4 1 82 6 449
2014 AS-01 38 34 14 3 4 6 2 78 7 131
2014 AS-02 49 33 9 3 1 5 1 87 4 110
2014 AS-03 59 25 7 3 3 3 0 87 6 71
2014 AS-04 48 34 12 6 0 0 0 82 6 50
2014 AS-05 44 21 10 10 3 13 0 74 15 39
2014 AS-06 48 33 18 0 0 0 0 82 0 33
2014 AS-07 42 33 25 0 0 0 0 75 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 36 11 3 1 3 0 85 4 517
2018 AS-01 44 36 11 4 3 3 0 82 7 151
2018 AS-02 48 37 11 1 1 3 0 87 2 113
2018 AS-03 48 32 13 2 1 2 1 83 4 84
2018 AS-04 48 36 9 3 1 3 0 86 4 75
2018 AS-05 40 40 19 0 0 2 0 81 0 43
2018 AS-06 48 45 0 3 0 3 0 97 3 33
2018 AS-07 58 33 0 8 0 0 0 92 8 12
2017 AS 43 39 11 3 2 3 0 85 5 493
2017 AS-01 43 38 10 4 3 2 0 83 7 137
2017 AS-02 44 36 11 3 1 4 0 84 5 133
2017 AS-03 38 45 9 1 2 5 0 87 4 87
2017 AS-04 46 31 15 6 0 2 0 78 6 52
2017 AS-05 52 39 9 0 0 0 0 91 0 43
2017 AS-06 42 42 10 3 0 3 0 87 3 31
2014 AS 43 35 14 3 2 3 0 81 5 449
2014 AS-01 37 37 15 2 4 4 0 78 6 131
2014 AS-02 41 39 13 3 1 4 0 83 4 110
2014 AS-03 59 21 11 3 1 4 0 84 4 71
2014 AS-04 42 38 12 6 0 2 0 82 6 50
2014 AS-05 44 36 15 5 0 0 0 79 5 39
2014 AS-06 52 33 15 0 0 0 0 85 0 33
2014 AS-07 33 42 17 8 0 0 0 75 8 12
2011 AS 37 38 13 6 3 2 0 77 10 570
2011 AS-01 40 35 13 6 2 3 1 78 8 176
2011 AS-02 32 39 14 7 6 3 0 73 13 145
2011 AS-03 36 39 11 8 2 4 0 78 11 85
2011 AS-04 40 37 12 6 5 0 0 77 11 65
2011 AS-05 32 51 11 5 0 0 0 84 5 37
2011 AS-06 38 38 13 4 4 2 0 77 9 45
2011 AS-07 50 25 17 8 0 0 0 75 8 12

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 37 7 3 2 0 0 88 5 514
2018 AS-01 50 32 10 5 1 1 0 83 7 151
2018 AS-02 51 38 5 2 4 0 0 89 5 111
2018 AS-03 44 43 8 2 1 0 1 88 4 84
2018 AS-04 54 36 8 3 0 0 0 89 3 76
2018 AS-05 51 42 5 2 0 0 0 93 2 43
2018 AS-06 48 39 3 3 3 3 0 91 6 33
2018 AS-07 42 50 8 0 0 0 0 92 0 12
2017 AS 50 37 6 4 2 0 0 88 6 493
2017 AS-01 52 34 5 6 3 1 0 86 9 137
2017 AS-02 55 36 5 4 1 0 0 90 5 132
2017 AS-03 41 43 8 3 4 1 0 85 7 86
2017 AS-04 47 38 8 6 2 0 0 85 7 53
2017 AS-05 61 35 5 0 0 0 0 95 0 43
2017 AS-06 44 44 12 0 0 0 0 88 0 32
2014 AS 51 35 9 2 2 0 0 87 4 449
2014 AS-01 48 35 9 2 5 0 0 83 8 131
2014 AS-02 54 37 7 2 0 0 0 91 2 110
2014 AS-03 61 24 10 4 1 0 0 85 6 71
2014 AS-04 54 26 16 2 0 2 0 82 2 50
2014 AS-05 49 49 3 0 0 0 0 97 0 39
2014 AS-06 45 45 6 3 0 0 0 91 3 33
2014 AS-07 42 50 0 8 0 0 0 92 8 12
2011 AS 44 39 9 5 3 0 0 84 8 570
2011 AS-01 55 31 7 3 3 1 0 86 6 176
2011 AS-02 37 44 9 5 5 0 0 81 10 145
2011 AS-03 38 48 7 5 2 0 0 86 7 85
2011 AS-04 48 34 15 3 0 0 0 82 3 65
2011 AS-05 35 43 14 5 0 0 3 81 6 37
2011 AS-06 42 38 2 11 7 0 0 80 18 45
2011 AS-07 50 42 8 0 0 0 0 92 0 12
2008 AS 41 41 9 4 4 0 0 82 9 490
2008 AS-01 38 40 11 5 5 0 0 78 11 130
2008 AS-02 38 46 8 3 4 1 0 85 7 137
2008 AS-03 31 44 9 10 6 0 0 76 16 70
2008 AS-04 45 43 7 3 2 0 0 88 5 60
2008 AS-05 50 32 11 0 7 0 0 82 7 28
2008 AS-06 59 30 5 3 3 0 0 89 5 37

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 31 16 11 5 5 3 66 17 516
2018 AS-01 32 28 18 9 6 4 3 65 16 151
2018 AS-02 35 28 13 12 4 4 4 68 17 112
2018 AS-03 23 31 17 16 6 5 2 58 23 83
2018 AS-04 29 33 14 11 1 7 5 70 13 76
2018 AS-05 26 35 14 12 0 12 2 70 14 43
2018 AS-06 33 27 15 9 3 9 3 69 14 33
2018 AS-07 8 58 17 0 17 0 0 67 17 12
2017 AS 26 33 16 7 7 6 5 66 16 494
2017 AS-01 33 25 14 8 7 8 4 66 18 137
2017 AS-02 30 32 16 7 7 4 5 68 15 132
2017 AS-03 17 34 18 9 14 2 5 55 25 87
2017 AS-04 15 49 11 6 6 9 4 74 13 53
2017 AS-05 21 30 21 9 0 9 9 62 11 43
2017 AS-06 31 53 9 3 3 0 0 84 6 32
2014 AS 31 29 15 9 8 5 2 65 18 449
2014 AS-01 32 20 17 9 11 9 1 58 23 131
2014 AS-02 33 30 20 8 3 5 2 67 12 110
2014 AS-03 25 44 8 8 11 1 1 71 20 71
2014 AS-04 34 20 10 12 16 4 4 59 30 50
2014 AS-05 28 33 18 5 3 5 8 71 9 39
2014 AS-06 39 39 9 9 3 0 0 79 12 33
2014 AS-07 33 33 25 8 0 0 0 67 8 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 36 12 9 3 1 1 75 13 516
2018 AS-01 36 37 13 9 3 1 2 76 12 151
2018 AS-02 41 33 9 8 5 0 3 77 14 111
2018 AS-03 33 38 18 7 1 2 1 73 9 85
2018 AS-04 30 42 12 12 1 3 0 74 14 76
2018 AS-05 33 33 14 16 5 0 0 65 21 43
2018 AS-06 55 33 3 3 3 3 0 91 6 33
2018 AS-07 50 42 8 0 0 0 0 92 0 12
2017 AS 38 37 10 8 4 2 1 77 12 490
2017 AS-01 33 41 10 8 4 2 1 77 12 137
2017 AS-02 41 28 15 7 5 2 2 71 13 133
2017 AS-03 33 43 6 12 5 1 1 77 17 86
2017 AS-04 43 35 4 6 6 6 0 83 13 49
2017 AS-05 42 30 19 4 3 2 0 74 7 43
2017 AS-06 47 44 0 6 0 3 0 94 6 32
2014 AS 41 39 8 7 4 1 1 81 11 449
2014 AS-01 37 40 8 6 7 2 2 79 13 131
2014 AS-02 37 41 10 8 2 1 1 79 10 110
2014 AS-03 49 35 7 4 3 1 0 86 7 71
2014 AS-04 30 44 12 10 4 0 0 74 14 50
2014 AS-05 46 41 3 3 3 5 0 92 5 39
2014 AS-06 52 30 9 9 0 0 0 82 9 33
2014 AS-07 67 25 0 8 0 0 0 92 8 12
2011 AS 42 31 7 9 5 5 1 78 15 572
2011 AS-01 40 36 4 8 4 7 1 82 13 177
2011 AS-02 35 31 11 12 6 3 1 70 19 145
2011 AS-03 42 33 8 5 7 5 1 79 12 86
2011 AS-04 54 26 6 5 5 5 0 84 10 65
2011 AS-05 38 35 8 11 3 3 3 77 14 37
2011 AS-06 53 16 9 9 9 2 2 72 19 45
2011 AS-07 75 0 8 17 0 0 0 75 17 12
2008 AS 38 35 8 9 5 4 1 76 15 489
2008 AS-01 33 26 12 15 4 8 2 66 21 130
2008 AS-02 39 34 9 6 9 3 1 76 15 137
2008 AS-03 33 40 9 9 6 4 0 76 15 70
2008 AS-04 38 42 3 12 3 0 2 81 15 60
2008 AS-05 39 43 0 7 4 4 4 88 12 28
2008 AS-06 57 30 5 3 3 3 0 89 6 37

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 36 20 7 3 2 1 70 9 519
2018 AS-01 34 32 23 6 3 2 1 67 9 152
2018 AS-02 37 36 17 5 4 2 0 74 9 112
2018 AS-03 31 36 22 6 2 1 1 69 8 85
2018 AS-04 34 38 17 7 1 3 0 74 8 76
2018 AS-05 23 44 16 9 2 2 2 71 12 43
2018 AS-06 27 42 21 9 0 0 0 70 9 33
2018 AS-07 33 33 17 17 0 0 0 67 17 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 24 20 15 9 10 3 49 28 518
2018 AS-01 19 30 18 14 10 7 3 54 26 152
2018 AS-02 23 25 15 14 9 11 3 55 27 111
2018 AS-03 15 25 26 15 9 5 5 44 27 85
2018 AS-04 20 14 18 16 13 17 1 42 35 76
2018 AS-05 7 23 26 26 2 16 0 36 33 43
2018 AS-06 30 21 27 9 3 9 0 57 13 33
2018 AS-07 8 17 25 25 8 8 8 30 40 12
2017 AS 16 24 24 12 8 12 3 47 24 495
2017 AS-01 15 22 21 15 9 13 5 45 29 137
2017 AS-02 17 23 26 10 10 11 3 47 24 133
2017 AS-03 13 23 24 13 10 14 3 43 28 87
2017 AS-04 17 21 30 13 4 11 4 45 20 53
2017 AS-05 9 21 28 11 7 21 2 40 24 43
2017 AS-06 34 34 22 0 3 6 0 73 3 32
2014 AS 18 26 18 12 12 11 3 52 28 449
2014 AS-01 21 26 16 9 11 14 2 56 25 131
2014 AS-02 15 30 21 11 11 9 4 51 25 110
2014 AS-03 21 28 18 13 10 10 0 55 25 71
2014 AS-04 14 20 16 20 14 14 2 40 40 50
2014 AS-05 15 18 15 8 18 21 5 45 34 39
2014 AS-06 18 30 15 18 9 0 9 53 30 33
2014 AS-07 25 42 17 0 8 0 8 73 9 12
2011 AS 17 20 18 16 13 13 3 44 35 571
2011 AS-01 19 20 19 14 11 14 3 47 31 177
2011 AS-02 13 22 17 17 13 15 4 43 36 144
2011 AS-03 19 17 14 22 15 9 3 41 43 86
2011 AS-04 22 18 20 17 14 8 2 44 34 65
2011 AS-05 14 16 27 11 11 19 3 38 28 37
2011 AS-06 20 18 13 16 22 9 2 43 43 45
2011 AS-07 8 25 25 25 0 8 8 40 30 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 16 84 520
2018 AS-01 14 86 152
2018 AS-02 20 80 113
2018 AS-03 17 83 86
2018 AS-04 16 84 76
2018 AS-05 12 88 42

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 54 85
2018 AS-01 64 22
2018 AS-02 52 23
2018 AS-03 60 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 52 85
2018 AS-01 55 22
2018 AS-02 52 23
2018 AS-03 47 15
2018 AS-04 58 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 AS 6 85
2018 AS-04 0 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 85
2018 AS-01 0 22
2018 AS-02 0 23
2018 AS-03 0 15
2018 AS-04 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 35 85
2018 AS-01 41 22
2018 AS-02 39 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 40 85
2018 AS-01 27 22
2018 AS-02 52 23
2018 AS-04 58 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 39 85
2018 AS-01 23 22
2018 AS-02 48 23
2018 AS-03 33 15
2018 AS-04 42 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 41 85
2018 AS-01 50 22
2018 AS-02 43 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 36 85
2018 AS-01 36 22
2018 AS-02 35 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 60 85
2018 AS-01 68 22
2018 AS-02 52 23
2018 AS-03 67 15
2018 AS-04 42 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 AS 29 85
2018 AS-01 41 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 85
2018 AS-01 0 22
2018 AS-02 0 23
2018 AS-03 0 15
2018 AS-04 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 AS 9 85
2018 AS-04 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 33 85
2018 AS-01 32 22
2018 AS-02 35 23
2018 AS-04 50 12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 AS 16 85
2018 AS-02 22 23
2018 AS-04 0 12

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 11 85
2018 AS-03 0 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 56 85
2018 AS-01 55 22
2018 AS-02 48 23
2018 AS-03 53 15
2018 AS-04 58 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 24 85
2018 AS-02 26 23

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 AS 13 85

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 AS 12 85
2018 AS-01 23 22

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 12 85
2018 AS-04 0 12

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 25 85
2018 AS-01 23 22
2018 AS-02 26 23

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 AS 8 83
2018 AS-04 0 12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 AS 22 83
2018 AS-01 24 21
2018 AS-02 26 23

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 AS 12 83

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 AS 12 83
2018 AS-04 0 12

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 AS 13 83
2018 AS-04 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 7 83
2018 AS-03 0 14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 18 83

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 AS 13 83

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 AS 6 83
2018 AS-03 0 14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 25 83
2018 AS-01 33 21

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 AS 7 83
2018 AS-01 0 21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 40 83
2018 AS-01 48 21
2018 AS-02 35 23
2018 AS-04 58 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 43 83
2018 AS-01 43 21
2018 AS-02 39 23
2018 AS-03 50 14
2018 AS-04 50 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 13 83

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 18 22 7 5 22 7 53 16 519
2018 AS-01 24 16 24 9 3 17 7 54 15 152
2018 AS-02 23 15 19 8 5 20 9 54 19 113
2018 AS-03 13 19 29 2 6 27 4 47 12 84
2018 AS-04 18 20 20 4 3 30 5 59 10 76
2018 AS-05 12 23 16 14 5 23 7 50 27 43
2018 AS-06 21 18 18 6 9 21 6 54 21 33
2018 AS-07 33 8 17 8 8 25 0 56 22 12
2017 AS 17 20 22 6 4 26 6 54 15 495
2017 AS-01 18 20 20 4 5 26 7 57 13 137
2017 AS-02 14 25 19 7 4 24 7 57 16 133
2017 AS-03 15 17 22 5 7 27 8 49 18 87
2017 AS-04 19 17 24 9 0 23 8 51 13 53
2017 AS-05 16 9 23 5 2 38 7 46 12 43
2017 AS-06 19 22 28 6 3 22 0 52 12 32
2014 AS 19 18 19 7 7 25 5 53 20 449
2014 AS-01 19 16 18 5 9 24 8 52 20 131
2014 AS-02 19 22 16 10 5 23 5 56 21 110
2014 AS-03 20 21 18 8 6 23 4 56 19 71
2014 AS-04 18 12 22 6 8 30 4 45 21 50
2014 AS-05 18 13 18 5 3 41 3 55 14 39
2014 AS-06 21 21 12 15 9 18 3 54 31 33
2014 AS-07 17 17 58 0 0 8 0 36 0 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 32 17 6 3 8 2 71 10 517
2018 AS-01 33 31 18 8 1 7 3 70 10 150
2018 AS-02 38 24 19 5 5 8 1 68 12 113
2018 AS-03 28 34 22 4 4 7 1 68 8 85
2018 AS-04 27 41 15 3 3 12 0 77 6 75
2018 AS-05 28 35 9 14 5 5 5 69 21 43
2018 AS-06 30 45 9 3 6 6 0 81 10 33
2018 AS-07 33 33 25 0 8 0 0 67 8 12
2017 AS 27 32 21 5 3 10 1 67 9 493
2017 AS-01 29 33 17 4 3 13 1 72 8 137
2017 AS-02 27 33 20 5 5 9 2 68 10 132
2017 AS-03 21 35 23 2 6 11 2 64 9 86
2017 AS-04 30 25 26 4 0 15 0 65 4 53
2017 AS-05 28 26 23 12 2 7 2 59 15 43
2017 AS-06 28 37 22 9 0 3 0 68 10 32
2014 AS 30 27 18 6 4 14 1 66 12 449
2014 AS-01 25 27 21 6 6 14 2 61 14 131
2014 AS-02 34 27 16 5 3 13 3 72 9 110
2014 AS-03 35 21 17 7 4 15 0 67 13 71
2014 AS-04 28 30 14 10 4 14 0 67 16 50
2014 AS-05 26 31 13 8 3 21 0 71 13 39
2014 AS-06 39 21 21 6 6 6 0 65 13 33
2014 AS-07 17 33 42 0 0 8 0 55 0 12
2011 AS 32 40 14 4 3 8 0 78 7 571
2011 AS-01 36 37 11 6 2 9 0 80 8 177
2011 AS-02 25 42 18 4 5 6 0 71 10 144
2011 AS-03 29 40 16 1 3 10 0 77 5 86
2011 AS-04 34 45 9 3 3 6 0 84 7 65
2011 AS-05 32 43 11 0 3 8 3 85 3 37
2011 AS-06 31 44 16 0 2 7 0 81 2 45
2011 AS-07 50 25 17 8 0 0 0 75 8 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 7 93 518
2018 AS-01 8 92 152
2018 AS-04 14 86 76

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 50 34
2018 AS-01 55 11
2018 AS-04 45 11

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 68 34

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 34
2018 AS-01 0 11
2018 AS-04 0 11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 34
2018 AS-01 0 11
2018 AS-04 0 11

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 AS 14 35
2018 AS-04 0 11

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 AS 37 35
2018 AS-01 42 12

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 AS 31 35

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 AS 0 35
2018 AS-01 0 12
2018 AS-04 0 11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 AS 0 35
2018 AS-01 0 12
2018 AS-04 0 11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 AS 0 35
2018 AS-01 0 12
2018 AS-04 0 11

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 26 35

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 34 35

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 AS 14 35

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 AS 20 35

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 46 35
2018 AS-01 42 12

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 AS 21 34

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 AS 0 34
2018 AS-01 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 32 34

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 34
2018 AS-01 0 11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 50 34

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 15 34

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 19 20 4 2 26 7 61 8 518
2018 AS-01 25 19 23 4 2 21 7 60 8 151
2018 AS-02 26 14 21 4 1 23 12 61 7 113
2018 AS-03 14 20 26 0 2 33 5 55 4 85
2018 AS-04 21 22 14 4 0 32 7 70 6 76
2018 AS-05 19 21 17 5 2 31 5 63 11 42
2018 AS-06 21 18 15 9 3 27 6 59 18 33
2018 AS-07 33 17 17 8 0 25 0 67 11 12
2017 AS 16 17 25 2 2 31 8 53 7 495
2017 AS-01 17 18 20 3 3 28 12 57 10 137
2017 AS-02 17 15 31 2 1 28 7 49 3 133
2017 AS-03 13 20 21 0 3 37 7 57 6 87
2017 AS-04 19 13 28 2 4 28 6 48 9 53
2017 AS-05 9 14 21 7 0 42 7 45 14 43
2017 AS-06 22 22 28 0 0 25 3 61 0 32
2014 AS 20 15 22 2 3 32 6 57 8 449
2014 AS-01 21 18 20 2 5 27 7 59 10 131
2014 AS-02 22 14 23 3 1 30 7 58 6 110
2014 AS-03 24 14 17 3 4 34 4 61 11 71
2014 AS-04 14 14 28 0 0 44 0 50 0 50
2014 AS-05 15 10 8 5 3 51 8 63 19 39
2014 AS-06 21 15 36 0 3 18 6 48 4 33
2014 AS-07 8 25 33 0 0 25 8 50 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 28 18 4 2 12 2 72 7 512
2018 AS-01 37 26 17 4 2 12 3 73 7 150
2018 AS-02 42 21 24 3 1 7 3 69 4 112
2018 AS-03 29 30 19 4 2 14 1 70 7 83
2018 AS-04 31 33 15 5 0 16 0 76 6 75
2018 AS-05 24 29 12 7 0 24 5 73 10 42
2018 AS-06 28 44 6 9 3 9 0 79 14 32
2018 AS-07 33 25 33 8 0 0 0 58 8 12
2017 AS 29 30 21 3 2 13 2 69 6 495
2017 AS-01 25 33 18 4 3 13 4 70 8 137
2017 AS-02 33 28 26 1 1 9 1 68 3 133
2017 AS-03 22 37 17 3 2 19 0 72 7 87
2017 AS-04 39 15 24 6 2 11 2 63 9 53
2017 AS-05 30 26 21 2 2 16 2 69 6 43
2017 AS-06 28 38 22 0 0 9 3 75 0 32
2014 AS 33 24 20 2 2 17 2 70 5 448
2014 AS-01 32 25 19 1 4 16 3 70 7 130
2014 AS-02 37 21 19 3 0 17 3 73 3 110
2014 AS-03 35 24 15 1 4 20 0 74 7 71
2014 AS-04 34 24 22 2 0 18 0 71 2 50
2014 AS-05 31 31 8 5 3 23 0 80 10 39
2014 AS-06 30 21 42 0 0 6 0 55 0 33
2014 AS-07 17 25 50 0 0 8 0 45 0 12
2011 AS 38 35 12 4 1 9 0 81 6 572
2011 AS-01 38 36 10 3 1 12 0 85 4 177
2011 AS-02 33 39 16 6 1 5 1 76 7 145
2011 AS-03 35 35 10 1 3 14 1 82 5 86
2011 AS-04 42 32 12 6 2 6 0 79 8 65
2011 AS-05 43 32 14 3 0 8 0 82 3 37
2011 AS-06 40 42 9 0 2 7 0 88 2 45
2011 AS-07 50 8 33 0 8 0 0 58 8 12
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 27 8 4 5 1 0 83 9 517
2018 AS-01 52 28 11 3 5 1 0 81 8 152
2018 AS-02 60 24 5 5 5 0 0 85 10 111
2018 AS-03 55 27 6 4 6 1 1 84 10 85
2018 AS-04 59 21 5 9 4 1 0 81 14 75
2018 AS-05 58 30 12 0 0 0 0 88 0 43
2018 AS-06 48 36 9 3 3 0 0 85 6 33
2018 AS-07 42 33 8 8 8 0 0 75 17 12
2017 AS 59 26 6 3 3 1 1 87 7 494
2017 AS-01 66 23 4 2 2 1 1 92 5 137
2017 AS-02 63 21 8 3 3 2 2 86 6 132
2017 AS-03 48 30 9 4 8 1 0 79 12 87
2017 AS-04 61 26 4 2 4 4 0 90 6 53
2017 AS-05 59 30 5 7 0 0 0 88 7 43
2017 AS-06 47 35 12 3 0 0 3 84 3 32

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 39 16 6 3 4 0 73 10 517
2018 AS-01 31 40 19 6 3 2 0 72 9 151
2018 AS-02 32 42 14 7 2 2 1 76 9 113
2018 AS-03 28 39 18 6 5 4 1 70 11 85
2018 AS-04 31 37 19 4 3 7 0 73 7 75
2018 AS-05 30 33 9 12 2 14 0 73 16 43
2018 AS-06 34 41 13 3 6 3 0 77 10 32
2018 AS-07 25 50 8 8 8 0 0 75 17 12
2017 AS 20 35 19 10 6 9 1 61 18 494
2017 AS-01 18 34 18 9 7 12 2 60 18 136
2017 AS-02 27 35 19 10 2 6 1 67 13 133
2017 AS-03 12 39 24 7 10 8 0 55 19 87
2017 AS-04 19 36 17 13 4 11 0 61 19 53
2017 AS-05 21 28 21 14 10 7 0 52 25 43
2017 AS-06 19 47 16 6 3 9 0 72 10 32

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 38 17 9 6 3 1 67 16 519
2018 AS-01 31 36 16 11 3 3 0 69 14 151
2018 AS-02 32 35 17 9 5 2 1 68 15 113
2018 AS-03 20 45 13 8 11 2 1 67 20 85
2018 AS-04 32 34 21 9 1 1 1 68 11 76
2018 AS-05 19 40 16 14 5 5 2 63 20 43
2018 AS-06 18 42 15 6 15 3 0 63 22 33
2018 AS-07 17 50 17 0 17 0 0 67 17 12
2017 AS 16 40 20 13 6 4 0 59 20 494
2017 AS-01 17 39 23 9 6 6 0 60 16 136
2017 AS-02 22 38 26 10 3 2 0 61 13 133
2017 AS-03 11 41 17 14 13 3 0 55 27 87
2017 AS-04 17 38 8 22 10 6 0 58 34 53
2017 AS-05 12 42 26 12 5 5 0 56 17 43
2017 AS-06 9 59 12 16 3 0 0 69 19 32

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 21 22 12 20 0 1 45 32 517
2018 AS-01 26 27 20 9 17 1 1 54 26 151
2018 AS-02 26 18 23 14 18 0 1 44 32 112
2018 AS-03 21 20 18 18 22 0 1 42 40 85
2018 AS-04 20 20 30 9 20 0 1 40 29 76
2018 AS-05 16 19 16 12 35 0 2 36 48 43
2018 AS-06 22 22 28 19 9 0 0 44 28 32
2018 AS-07 17 25 33 17 8 0 0 42 25 12
2017 AS 25 21 21 14 14 0 4 48 30 493
2017 AS-01 22 24 21 20 10 0 2 47 31 135
2017 AS-02 23 24 21 9 19 0 4 49 29 133
2017 AS-03 35 15 14 17 13 1 6 53 32 87
2017 AS-04 17 17 25 17 17 2 6 36 37 53
2017 AS-05 25 14 30 7 21 0 2 40 29 43
2017 AS-06 28 28 22 13 6 0 3 58 19 32

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 28 28 15 10 0 1 46 25 518
2018 AS-01 30 33 19 12 5 1 1 64 17 151
2018 AS-02 16 33 30 9 12 0 0 49 21 113
2018 AS-03 16 18 28 26 11 0 1 35 37 85
2018 AS-04 14 32 30 12 11 0 1 47 23 76
2018 AS-05 7 21 42 21 9 0 0 28 30 43
2018 AS-06 3 18 45 21 12 0 0 21 33 33
2018 AS-07 0 27 18 27 27 0 0 27 55 11
2017 AS 21 26 24 17 9 1 2 48 27 494
2017 AS-01 27 27 20 14 7 1 4 57 22 137
2017 AS-02 24 26 23 16 9 0 1 51 25 133
2017 AS-03 14 23 32 17 12 1 1 38 30 86
2017 AS-04 26 26 24 16 6 2 0 54 22 53
2017 AS-05 9 23 28 21 19 0 0 32 40 43
2017 AS-06 3 22 31 38 6 0 0 25 44 32

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 30 26 13 8 0 1 52 21 517
2018 AS-01 39 27 21 8 3 0 2 67 12 150
2018 AS-02 22 35 27 11 6 0 0 57 17 113
2018 AS-03 16 24 29 19 11 0 1 40 30 85
2018 AS-04 16 39 21 15 7 0 3 56 22 75
2018 AS-05 7 26 35 21 12 0 0 33 33 43
2018 AS-06 6 21 42 15 15 0 0 27 30 33
2018 AS-07 0 33 17 33 17 0 0 33 50 12
2017 AS 21 29 23 15 9 1 3 51 25 495
2017 AS-01 30 30 17 15 3 1 4 63 19 137
2017 AS-02 26 31 23 8 10 0 2 58 19 133
2017 AS-03 9 30 28 17 11 1 3 41 30 87
2017 AS-04 19 30 21 23 4 2 2 51 28 53
2017 AS-05 16 21 26 14 23 0 0 37 37 43
2017 AS-06 6 19 31 28 16 0 0 25 44 32

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 26 21 14 11 0 1 53 25 518
2018 AS-01 44 21 15 10 8 1 1 67 18 151
2018 AS-02 23 27 24 13 12 0 1 51 25 113
2018 AS-03 20 25 19 19 15 0 2 46 35 85
2018 AS-04 27 27 20 12 13 0 1 54 26 75
2018 AS-05 9 33 28 21 9 0 0 42 30 43
2018 AS-06 6 36 33 12 12 0 0 42 24 33
2018 AS-07 0 25 42 17 17 0 0 25 33 12
2017 AS 21 22 22 18 12 1 4 45 32 494
2017 AS-01 22 24 21 14 11 1 6 50 27 137
2017 AS-02 28 20 23 14 12 0 2 50 27 132
2017 AS-03 16 22 23 17 13 1 8 42 33 87
2017 AS-04 19 17 19 26 9 6 4 39 39 53
2017 AS-05 12 30 12 31 16 0 0 42 47 43
2017 AS-06 9 16 37 25 9 0 3 26 35 32

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 23 12 3 4 0 6 79 8 513
2018 AS-01 65 18 5 1 1 1 9 92 2 148
2018 AS-02 54 21 10 2 4 0 9 83 7 113
2018 AS-03 49 20 18 0 5 1 7 75 5 84
2018 AS-04 49 26 14 1 7 0 4 77 8 74
2018 AS-05 30 33 19 16 2 0 0 63 19 43
2018 AS-06 27 36 24 6 3 0 3 66 9 33
2018 AS-07 8 42 17 17 17 0 0 50 33 12
2017 AS 41 24 12 6 4 1 12 75 11 492
2017 AS-01 52 14 9 4 1 2 17 82 7 136
2017 AS-02 45 26 12 5 4 1 7 77 10 131
2017 AS-03 33 24 8 7 5 1 22 75 15 87
2017 AS-04 39 30 13 7 0 2 7 77 8 53
2017 AS-05 32 26 19 9 14 0 0 58 23 43
2017 AS-06 16 47 22 6 3 0 6 67 10 32

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 27 20 9 6 0 1 65 15 518
2018 AS-01 49 22 17 9 3 1 0 71 11 151
2018 AS-02 42 31 14 5 6 0 2 74 12 113
2018 AS-03 32 21 27 9 8 1 1 54 18 85
2018 AS-04 43 23 20 5 9 0 0 65 15 75
2018 AS-05 19 40 19 19 5 0 0 58 23 43
2018 AS-06 18 39 21 18 3 0 0 58 21 33
2018 AS-07 8 25 42 8 17 0 0 33 25 12
2017 AS 31 30 21 10 7 0 1 62 17 495
2017 AS-01 35 26 17 13 7 0 1 62 20 137
2017 AS-02 35 35 16 6 4 1 2 72 11 133
2017 AS-03 29 27 24 10 8 1 1 57 19 87
2017 AS-04 30 30 21 12 8 0 0 60 19 53
2017 AS-05 21 21 30 14 14 0 0 42 28 43
2017 AS-06 13 44 31 9 3 0 0 56 12 32

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 34 20 9 4 1 1 66 14 517
2018 AS-01 34 35 20 6 4 1 1 70 10 152
2018 AS-02 41 29 13 13 3 0 2 71 15 112
2018 AS-03 24 42 16 8 4 2 4 70 13 85
2018 AS-04 28 31 25 11 5 0 0 59 16 75
2018 AS-05 33 21 33 10 2 0 0 55 12 42
2018 AS-06 12 42 24 12 9 0 0 55 21 33
2018 AS-07 8 50 17 8 17 0 0 58 25 12
2017 AS 33 36 19 6 3 0 2 71 9 494
2017 AS-01 39 33 18 6 1 0 3 74 8 137
2017 AS-02 38 33 16 4 5 0 3 74 9 133
2017 AS-03 25 40 18 9 5 1 1 67 14 87
2017 AS-04 34 27 22 10 2 2 4 65 12 52
2017 AS-05 21 49 21 7 0 0 2 72 7 43
2017 AS-06 25 41 28 6 0 0 0 66 6 32

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 31 26 11 6 0 2 57 17 519
2018 AS-01 33 36 19 9 2 0 2 70 11 152
2018 AS-02 25 34 25 10 6 0 1 59 16 113
2018 AS-03 26 28 21 13 9 0 2 55 23 85
2018 AS-04 24 28 29 14 3 0 3 53 18 76
2018 AS-05 12 24 45 14 5 0 0 36 19 42
2018 AS-06 6 30 45 6 12 0 0 36 18 33
2018 AS-07 8 33 25 8 25 0 0 42 33 12
2017 AS 24 32 23 12 6 0 2 57 19 493
2017 AS-01 30 37 15 11 3 0 4 70 14 137
2017 AS-02 29 29 27 8 5 0 2 60 12 132
2017 AS-03 23 31 27 10 7 1 0 55 18 86
2017 AS-04 17 28 27 15 9 0 4 47 25 53
2017 AS-05 4 37 28 18 9 3 0 43 28 43
2017 AS-06 19 22 25 25 9 0 0 41 34 32

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 33 19 14 6 0 1 60 20 514
2018 AS-01 32 33 19 11 3 1 1 66 15 151
2018 AS-02 36 32 15 13 5 0 0 68 17 110
2018 AS-03 25 31 17 18 8 0 1 57 27 84
2018 AS-04 17 33 20 20 9 0 1 51 29 76
2018 AS-05 14 33 31 17 5 0 0 48 21 42
2018 AS-06 9 45 33 9 3 0 0 55 12 33
2018 AS-07 25 42 0 17 17 0 0 67 33 12
2017 AS 28 32 21 12 5 1 1 61 18 494
2017 AS-01 30 37 18 9 4 1 1 68 13 137
2017 AS-02 34 28 17 13 5 0 3 64 19 133
2017 AS-03 30 27 20 15 6 1 1 58 21 86
2017 AS-04 17 32 28 17 4 2 0 50 21 53
2017 AS-05 21 35 33 7 2 2 0 57 10 43
2017 AS-06 19 44 12 16 9 0 0 62 25 32

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 30 28 9 6 0 1 57 15 516
2018 AS-01 33 32 23 9 2 0 1 66 11 151
2018 AS-02 27 31 29 5 8 0 0 58 13 113
2018 AS-03 23 29 27 10 11 0 1 52 20 84
2018 AS-04 28 28 26 13 4 0 1 56 17 76
2018 AS-05 20 24 37 15 5 0 0 44 20 41
2018 AS-06 12 33 39 9 6 0 0 45 15 33
2018 AS-07 17 33 33 8 8 0 0 50 17 12
2017 AS 29 33 20 10 5 0 2 64 15 493
2017 AS-01 35 31 17 10 4 0 4 68 14 136
2017 AS-02 28 35 22 4 7 0 4 66 11 133
2017 AS-03 28 35 11 19 5 2 1 65 24 86
2017 AS-04 32 28 23 11 4 0 2 62 15 53
2017 AS-05 26 39 21 9 5 0 0 65 14 43
2017 AS-06 19 25 44 6 6 0 0 44 13 32

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 23 11 3 2 0 4 83 5 515
2018 AS-01 56 26 7 3 5 1 3 86 8 151
2018 AS-02 58 22 13 1 2 0 4 84 3 112
2018 AS-03 61 18 12 0 2 0 7 85 3 84
2018 AS-04 51 21 17 5 0 0 5 76 6 76
2018 AS-05 55 21 19 2 0 0 2 78 2 42
2018 AS-06 52 30 9 9 0 0 0 82 9 33
2018 AS-07 42 33 8 17 0 0 0 75 17 12
2017 AS 57 24 11 4 1 0 3 84 5 495
2017 AS-01 53 26 11 4 1 0 4 83 5 137
2017 AS-02 60 20 10 4 1 0 5 84 5 133
2017 AS-03 54 27 10 6 0 1 2 83 6 87
2017 AS-04 64 19 14 2 2 0 0 83 4 53
2017 AS-05 63 26 7 2 0 0 2 91 2 43
2017 AS-06 53 31 13 0 3 0 0 84 3 32

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 17 7 3 2 1 5 88 5 516
2018 AS-01 63 23 6 1 3 1 4 90 4 152
2018 AS-02 72 11 7 1 3 0 6 88 4 109
2018 AS-03 66 12 8 3 1 3 6 86 5 86
2018 AS-04 64 20 5 4 0 1 5 90 4 76
2018 AS-05 60 17 12 7 0 0 5 80 8 42
2018 AS-06 64 18 3 3 6 0 6 87 10 33
2018 AS-07 67 17 0 8 0 0 8 91 9 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 67 17 5 4 3 1 3 88 7 516
2018 AS-01 67 19 4 3 4 2 2 89 7 151
2018 AS-02 67 14 7 4 4 0 4 84 8 113
2018 AS-03 70 13 6 4 1 1 5 89 5 84
2018 AS-04 64 19 4 5 3 1 4 87 8 75
2018 AS-05 64 19 7 2 0 0 7 90 3 42
2018 AS-06 76 15 3 0 3 0 3 94 3 33
2018 AS-07 67 25 8 0 0 0 0 92 0 12
2017 AS 71 11 8 4 1 0 4 87 5 492
2017 AS-01 68 12 7 5 1 0 5 85 7 137
2017 AS-02 76 7 7 5 1 0 5 87 6 131
2017 AS-03 70 16 6 2 1 1 3 90 4 86
2017 AS-04 68 12 9 4 0 2 6 86 4 53
2017 AS-05 72 7 12 2 2 0 5 83 5 43
2017 AS-06 75 16 6 0 3 0 0 91 3 32

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 24 12 4 3 0 2 81 7 514
2018 AS-01 58 22 9 5 3 1 2 82 9 152
2018 AS-02 60 22 11 3 5 0 0 82 7 110
2018 AS-03 45 26 21 0 2 0 5 75 3 84
2018 AS-04 56 25 8 5 3 0 3 84 8 75
2018 AS-05 52 24 17 5 2 0 0 76 7 42
2018 AS-06 61 27 6 6 0 0 0 88 6 33
2018 AS-07 33 33 17 8 8 0 0 67 17 12
2017 AS 56 26 10 4 1 0 3 85 5 493
2017 AS-01 58 21 13 4 1 0 3 82 5 136
2017 AS-02 54 26 10 4 1 0 5 84 6 133
2017 AS-03 54 31 6 3 2 1 2 88 6 87
2017 AS-04 47 38 11 0 0 2 2 88 0 53
2017 AS-05 58 18 12 5 2 0 5 81 7 43
2017 AS-06 65 23 10 3 0 0 0 87 3 31

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 18 11 5 4 0 1 79 9 516
2018 AS-01 59 19 9 6 5 1 2 80 11 152
2018 AS-02 64 18 8 3 6 0 1 83 9 112
2018 AS-03 54 24 14 1 4 0 4 80 5 85
2018 AS-04 59 15 19 7 0 0 0 74 7 74
2018 AS-05 67 12 14 5 2 0 0 79 7 42
2018 AS-06 58 21 0 15 6 0 0 79 21 33
2018 AS-07 58 17 8 0 17 0 0 75 17 12
2017 AS 61 18 10 5 2 0 3 82 8 494
2017 AS-01 66 18 7 4 3 0 3 86 7 136
2017 AS-02 63 13 10 6 1 0 6 81 8 133
2017 AS-03 54 22 11 6 3 1 2 78 10 87
2017 AS-04 60 21 9 6 2 2 0 83 8 53
2017 AS-05 54 18 14 9 0 0 5 76 10 43
2017 AS-06 69 22 6 3 0 0 0 91 3 32

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 11 7 2 1 0 25 87 4 514
2018 AS-01 61 5 1 0 2 1 30 95 3 150
2018 AS-02 50 10 5 3 0 0 32 88 4 111
2018 AS-03 53 15 12 1 0 0 19 84 1 86
2018 AS-04 53 14 9 1 0 0 23 86 2 74
2018 AS-05 55 12 12 5 0 0 17 80 6 42
2018 AS-06 55 12 12 6 0 0 15 79 7 33
2018 AS-07 33 50 8 0 8 0 0 83 8 12
2017 AS 53 12 4 3 1 1 26 88 6 494
2017 AS-01 55 4 2 1 1 1 37 94 2 137
2017 AS-02 54 13 4 3 2 0 23 87 7 133
2017 AS-03 47 15 5 3 2 1 26 86 8 87
2017 AS-04 62 9 6 2 0 2 19 90 2 53
2017 AS-05 47 21 2 9 0 0 21 85 12 43
2017 AS-06 48 26 13 3 0 0 10 82 4 31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 16 5 2 1 0 6 92 3 515
2018 AS-01 66 17 7 1 1 1 9 91 1 152
2018 AS-02 70 14 5 4 3 1 5 89 7 111
2018 AS-03 76 13 5 0 1 0 5 94 1 84
2018 AS-04 65 24 1 3 0 0 7 96 3 75
2018 AS-05 76 12 7 0 0 0 5 93 0 42
2018 AS-06 79 15 0 3 3 0 0 94 6 33
2018 AS-07 83 17 0 0 0 0 0 100 0 12
2017 AS 70 13 5 1 0 1 9 92 2 492
2017 AS-01 70 7 7 1 1 1 13 89 3 136
2017 AS-02 71 13 2 2 1 0 10 94 3 133
2017 AS-03 72 13 2 0 0 2 10 97 0 86
2017 AS-04 77 14 10 0 0 0 0 90 0 52
2017 AS-05 65 21 9 0 0 0 5 90 0 43
2017 AS-06 63 25 9 0 0 0 3 90 0 32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 16 5 3 2 0 3 89 6 516
2018 AS-01 58 22 6 6 3 1 5 85 9 152
2018 AS-02 76 13 5 1 3 0 3 91 4 111
2018 AS-03 75 13 2 2 2 0 5 93 5 85
2018 AS-04 69 15 5 5 1 0 4 88 7 75
2018 AS-05 81 12 5 2 0 0 0 93 2 42
2018 AS-06 76 15 9 0 0 0 0 91 0 33
2018 AS-07 83 17 0 0 0 0 0 100 0 12
2017 AS 68 14 7 3 2 1 5 87 5 494
2017 AS-01 60 14 9 4 4 1 7 81 10 137
2017 AS-02 65 18 5 2 1 1 8 91 3 132
2017 AS-03 70 14 5 3 0 1 7 91 4 87
2017 AS-04 77 11 8 2 0 0 2 90 2 53
2017 AS-05 79 4 12 2 2 0 0 84 5 43
2017 AS-06 81 12 6 0 0 0 0 94 0 32

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 30 14 4 3 0 3 79 7 516
2018 AS-01 41 32 14 5 3 0 5 76 9 151
2018 AS-02 50 33 12 3 2 0 1 84 5 112
2018 AS-03 46 26 19 1 5 0 4 74 6 85
2018 AS-04 49 29 12 4 3 0 3 81 7 75
2018 AS-05 50 26 14 7 2 0 0 76 10 42
2018 AS-06 52 27 15 6 0 0 0 79 6 33
2018 AS-07 50 42 0 8 0 0 0 92 8 12
2017 AS 49 26 15 5 2 0 3 78 7 494
2017 AS-01 44 29 14 7 2 1 3 76 9 137
2017 AS-02 52 29 11 2 2 0 4 84 4 132
2017 AS-03 45 20 19 8 2 1 5 68 11 87
2017 AS-04 60 19 13 2 4 0 2 81 6 53
2017 AS-05 51 19 21 5 2 0 2 72 7 43
2017 AS-06 44 41 13 0 3 0 0 84 3 32

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 15 35 32 13 4 0 0 50 17 521
2018 AS-01 24 34 24 14 3 0 0 58 18 152
2018 AS-02 17 39 32 8 4 0 0 56 12 113
2018 AS-03 14 26 43 10 6 0 1 40 16 86
2018 AS-04 14 39 28 14 3 0 1 55 17 76
2018 AS-05 2 37 44 16 0 0 0 40 16 43
2018 AS-06 3 36 33 21 6 0 0 39 27 33
2018 AS-07 0 25 50 17 8 0 0 25 25 12
2017 AS 14 31 36 15 5 0 0 45 19 495
2017 AS-01 19 32 30 14 4 0 1 51 18 137
2017 AS-02 16 35 36 11 2 0 0 50 14 133
2017 AS-03 12 28 40 15 6 0 0 39 21 87
2017 AS-04 9 34 36 15 6 0 0 43 21 53
2017 AS-05 5 25 35 28 7 0 0 30 35 43
2017 AS-06 3 22 53 16 3 3 0 26 19 32

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 10 16 40 24 10 0 0 34 26 512
2018 AS-01 9 15 30 31 16 0 0 47 24 148
2018 AS-02 8 13 44 26 9 0 0 35 21 112
2018 AS-03 12 19 46 12 10 0 1 22 31 84
2018 AS-04 9 17 39 24 9 0 1 34 27 75
2018 AS-05 10 12 57 21 0 0 0 21 21 42
2018 AS-06 15 27 21 27 9 0 0 36 42 33
2018 AS-07 17 8 75 0 0 0 0 0 25 12
2017 AS 10 18 42 19 11 0 1 30 28 491
2017 AS-01 8 16 35 22 16 1 1 39 25 134
2017 AS-02 8 16 46 20 10 0 0 29 24 133
2017 AS-03 9 26 38 15 9 1 1 25 36 86
2017 AS-04 14 15 45 13 13 0 0 26 29 53
2017 AS-05 17 19 39 19 7 0 0 25 35 43
2017 AS-06 3 19 62 12 3 0 0 16 22 32
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 23 18 15 13 1 1 30 70 520
2018 AS-01 36 24 14 13 9 1 2 37 63 152
2018 AS-02 28 27 21 13 10 0 0 28 72 113
2018 AS-03 32 16 20 19 12 0 1 32 68 85
2018 AS-04 22 26 16 16 16 1 3 23 77 76
2018 AS-05 19 21 23 12 26 0 0 19 81 43
2018 AS-06 36 21 12 12 15 3 0 38 63 33
2018 AS-07 25 17 25 25 8 0 0 25 75 12
2017 AS 37 23 15 13 8 2 1 38 62 495
2017 AS-01 40 20 18 15 4 1 2 41 59 137
2017 AS-02 34 27 10 15 12 1 1 34 66 133
2017 AS-03 41 21 17 10 7 2 1 43 57 87
2017 AS-04 26 30 13 15 14 0 2 27 73 53
2017 AS-05 32 19 14 15 12 9 0 35 65 43
2017 AS-06 53 16 22 3 6 0 0 53 47 32

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 17 355
2018 AS-01 25 92
2018 AS-02 9 81
2018 AS-03 16 57
2018 AS-04 21 56
2018 AS-05 17 35
2017 AS 15 294
2017 AS-01 29 77
2017 AS-02 11 85
2017 AS-03 13 48
2017 AS-04 8 38
2017 AS-05 8 25
2017 AS-06 13 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 31 355
2018 AS-01 27 92
2018 AS-02 32 81
2018 AS-03 28 57
2018 AS-04 32 56
2018 AS-05 37 35
2017 AS 23 294
2017 AS-01 30 77
2017 AS-02 27 85
2017 AS-03 13 48
2017 AS-04 24 38
2017 AS-05 16 25
2017 AS-06 14 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 12 355
2018 AS-01 20 92
2018 AS-02 4 81
2018 AS-03 9 57
2018 AS-04 13 56
2018 AS-05 17 35
2017 AS 8 294
2017 AS-01 12 77
2017 AS-02 8 85
2017 AS-03 8 48
2017 AS-04 0 38
2017 AS-05 8 25
2017 AS-06 7 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 60 355
2018 AS-01 38 92
2018 AS-02 65 81
2018 AS-03 70 57
2018 AS-04 70 56
2018 AS-05 69 35
2017 AS 56 294
2017 AS-01 43 77
2017 AS-02 58 85
2017 AS-03 60 48
2017 AS-04 63 38
2017 AS-05 72 25
2017 AS-06 74 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 6 355
2018 AS-01 7 92
2018 AS-02 4 81
2018 AS-03 5 57
2018 AS-04 11 56
2018 AS-05 11 35
2017 AS 7 294
2017 AS-01 5 77
2017 AS-02 4 85
2017 AS-03 17 48
2017 AS-04 13 38
2017 AS-05 0 25
2017 AS-06 7 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 28 355
2018 AS-01 20 92
2018 AS-02 30 81
2018 AS-03 32 57
2018 AS-04 34 56
2018 AS-05 34 35

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 30 355
2018 AS-01 26 92
2018 AS-02 31 81
2018 AS-03 32 57
2018 AS-04 32 56
2018 AS-05 31 35
2017 AS 32 294
2017 AS-01 38 77
2017 AS-02 32 85
2017 AS-03 27 48
2017 AS-04 24 38
2017 AS-05 40 25
2017 AS-06 27 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 16 44 13 9 4 14 334
2018 AS-01 13 49 11 12 6 9 85
2018 AS-02 25 48 7 3 7 11 73
2018 AS-03 20 38 13 9 4 16 55
2018 AS-04 11 45 13 11 0 20 55
2018 AS-05 9 38 15 12 3 24 34
2017 AS 16 53 16 6 2 7 282
2017 AS-01 12 58 17 8 3 1 74
2017 AS-02 15 56 14 4 0 12 81
2017 AS-03 13 60 13 4 2 9 47
2017 AS-04 23 34 26 11 0 6 35
2017 AS-05 16 49 16 8 8 4 25
2017 AS-06 22 43 21 7 0 7 14

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 22 78 353
2018 AS-01 35 65 91
2018 AS-02 19 81 81
2018 AS-03 21 79 56
2018 AS-04 18 82 56
2018 AS-05 9 91 35

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 17 14 14 14 0 6 55 30 518
2018 AS-01 36 15 15 12 13 0 9 56 27 150
2018 AS-02 38 19 10 10 21 0 3 58 32 113
2018 AS-03 38 19 13 13 8 0 9 62 23 85
2018 AS-04 26 13 18 16 16 1 9 44 35 76
2018 AS-05 19 23 7 30 19 0 2 43 50 43
2018 AS-06 39 24 21 12 3 0 0 64 15 33
2018 AS-07 33 8 42 8 8 0 0 42 17 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 16 16 15 36 2 8 26 56 352
2018 AS-01 10 21 16 15 27 1 10 34 48 92
2018 AS-02 9 11 24 13 33 3 9 23 51 80
2018 AS-03 4 18 22 11 36 0 9 24 52 55
2018 AS-04 5 16 5 16 45 5 7 24 69 56
2018 AS-05 14 17 3 20 37 3 6 34 63 35
2017 AS 8 18 16 15 25 1 17 32 49 295
2017 AS-01 11 22 8 23 19 4 13 40 51 78
2017 AS-02 15 8 26 9 23 0 18 28 40 85
2017 AS-03 0 27 10 12 29 0 21 34 53 48
2017 AS-04 5 18 16 11 27 3 21 31 49 38
2017 AS-05 0 4 24 20 36 0 16 5 67 25
2017 AS-06 0 26 14 13 27 0 20 33 50 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 3 10 15 18 43 2 9 15 68 353
2018 AS-01 3 13 17 23 37 1 5 17 64 92
2018 AS-02 3 11 20 14 43 1 9 15 63 80
2018 AS-03 4 14 18 14 45 0 5 19 62 56
2018 AS-04 4 4 9 16 46 4 18 9 80 56
2018 AS-05 3 9 9 20 40 6 14 14 75 35
2017 AS 4 11 12 17 35 3 18 18 66 294
2017 AS-01 8 11 13 22 32 5 9 22 63 78
2017 AS-02 5 5 13 19 35 1 23 12 70 84
2017 AS-03 0 21 4 21 38 2 15 25 70 48
2017 AS-04 0 3 18 13 37 3 26 4 71 38
2017 AS-05 0 4 12 12 40 8 24 6 77 25
2017 AS-06 0 26 14 0 33 0 26 36 46 15
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