2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 40 13 7 5 0 0 74 13 678
2018 Non-visible minority 33 41 13 8 5 0 0 74 13 2707
2017 Visible minority 27 45 13 8 6 0 0 72 15 652
2017 Non-visible minority 33 43 12 8 4 0 0 76 12 2881
2014 Visible minority 27 45 12 10 6 0 0 72 15 561
2014 Non-visible minority 29 44 13 9 5 0 0 73 14 2947
2011 Visible minority 31 44 14 6 5 0 0 74 12 603
2011 Non-visible minority 32 40 14 8 5 0 0 72 14 3279
2008 Visible minority 32 41 13 9 4 0 0 73 14 462
2008 Non-visible minority 31 43 12 9 5 0 0 74 14 3037

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 34 13 7 9 0 0 71 16 680
2018 Non-visible minority 33 37 13 10 7 0 0 71 17 2708
2017 Visible minority 28 40 12 9 10 0 0 68 19 654
2017 Non-visible minority 32 36 14 10 7 0 0 68 18 2877

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 34 12 4 4 0 0 80 8 675
2018 Non-visible minority 46 36 11 4 2 0 0 82 7 2695
2017 Visible minority 45 37 12 3 3 0 0 82 5 650
2017 Non-visible minority 48 35 11 4 2 0 0 84 6 2874
2014 Visible minority 55 33 9 2 2 0 0 88 4 560
2014 Non-visible minority 54 32 9 3 2 0 0 86 5 2944
2011 Visible minority 54 33 9 3 1 0 0 87 4 601
2011 Non-visible minority 53 35 8 3 1 0 0 87 4 3288

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 35 14 6 3 0 0 77 9 682
2018 Non-visible minority 39 38 13 7 3 0 0 77 10 2716
2017 Visible minority 38 40 13 6 4 0 0 78 10 653
2017 Non-visible minority 40 39 11 7 3 0 0 79 10 2874
2014 Visible minority 36 41 11 8 3 1 0 78 11 562
2014 Non-visible minority 37 41 12 6 4 0 0 78 10 2947
2011 Visible minority 38 42 10 6 2 0 0 81 9 602
2011 Non-visible minority 38 43 10 6 3 0 0 81 9 3285
2008 Visible minority 38 42 9 7 3 0 0 80 11 465
2008 Non-visible minority 39 43 9 6 3 0 0 82 9 3048

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 29 17 7 5 1 0 72 12 675
2018 Non-visible minority 41 32 16 6 4 1 0 74 11 2705
2017 Visible minority 40 31 16 6 6 1 0 72 12 652
2017 Non-visible minority 39 32 16 7 5 0 0 72 12 2868
2014 Visible minority 36 32 19 6 5 2 0 69 11 561
2014 Non-visible minority 33 38 15 8 5 1 0 72 14 2948
2011 Visible minority 32 38 17 6 5 1 0 71 11 600
2011 Non-visible minority 30 35 20 9 5 1 0 65 14 3279

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 15 7 5 1 0 73 12 675
2018 Non-visible minority 39 35 15 7 4 0 0 74 11 2693
2017 Visible minority 37 35 15 6 6 1 0 72 12 652
2017 Non-visible minority 38 35 15 8 5 0 0 73 12 2875
2014 Visible minority 32 38 16 7 5 1 0 71 12 560
2014 Non-visible minority 33 38 15 9 5 0 0 72 13 2947
2011 Visible minority 32 39 18 7 4 0 0 71 11 600
2011 Non-visible minority 29 39 17 10 5 0 0 68 15 3276
2008 Visible minority 28 38 19 9 6 1 0 66 15 465
2008 Non-visible minority 29 41 15 10 5 0 0 70 15 3050

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 24 20 10 9 3 1 60 19 677
2018 Non-visible minority 34 25 19 11 8 3 0 61 19 2714
2017 Visible minority 32 26 18 11 9 5 0 60 21 652
2017 Non-visible minority 33 25 19 11 8 4 1 61 19 2877
2014 Visible minority 29 26 20 12 9 5 0 57 22 561
2014 Non-visible minority 31 26 19 11 8 4 1 60 20 2946
2011 Visible minority 30 28 15 11 11 5 1 61 23 599
2011 Non-visible minority 29 26 20 11 8 5 1 59 21 3277
2008 Visible minority 22 28 18 15 13 4 0 52 29 463
2008 Non-visible minority 27 29 18 12 8 5 1 59 22 3050
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 26 10 6 5 1 1 80 11 675
2018 Non-visible minority 52 27 10 6 3 1 0 81 9 2694
2017 Visible minority 48 30 9 4 6 1 1 80 10 652
2017 Non-visible minority 51 28 10 5 3 2 1 81 9 2879
2014 Visible minority 43 29 14 4 6 4 1 76 10 560
2014 Non-visible minority 48 31 10 5 3 2 0 80 9 2948
2011 Visible minority 44 32 11 6 5 2 1 78 11 603
2011 Non-visible minority 44 32 11 7 4 2 0 78 11 3281
2008 Visible minority 33 37 12 7 7 4 1 73 14 464
2008 Non-visible minority 39 32 12 8 6 2 1 73 14 3048

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 28 8 7 5 0 1 80 12 676
2018 Non-visible minority 47 32 10 6 4 1 0 80 10 2694
2017 Visible minority 48 31 9 7 5 0 0 79 11 653
2017 Non-visible minority 48 31 9 7 4 1 0 80 11 2873
2014 Visible minority 42 32 10 6 7 1 1 76 14 561
2014 Non-visible minority 45 34 9 7 4 0 0 80 12 2945
2011 Visible minority 42 34 10 9 4 1 1 77 13 601
2011 Non-visible minority 41 35 11 8 5 1 0 76 14 3280
2008 Visible minority 34 35 13 9 7 1 1 71 16 464
2008 Non-visible minority 36 35 11 10 7 1 0 71 17 3047

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 25 9 4 7 0 0 80 11 677
2018 Non-visible minority 53 27 9 6 4 0 0 80 10 2699
2017 Visible minority 54 27 9 5 5 1 0 81 10 652
2017 Non-visible minority 54 26 9 5 5 0 0 81 10 2875
2014 Visible minority 49 30 9 5 7 1 0 79 12 561
2014 Non-visible minority 51 30 9 6 4 0 0 81 10 2947

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 30 15 6 9 7 0 68 16 681
2018 Non-visible minority 32 31 16 9 6 6 0 67 15 2722
2017 Visible minority 29 29 15 7 10 9 1 65 19 655
2017 Non-visible minority 30 33 16 8 6 7 0 68 15 2876
2014 Visible minority 24 32 16 8 6 13 1 65 16 559
2014 Non-visible minority 27 35 15 8 5 9 0 69 15 2947
2011 Visible minority 24 29 20 7 7 13 1 61 16 604
2011 Non-visible minority 23 31 20 10 7 9 1 60 18 3285

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 30 15 10 10 3 0 63 22 682
2018 Non-visible minority 28 33 17 12 8 2 0 62 20 2716
2017 Visible minority 28 28 20 9 12 3 1 59 21 653
2017 Non-visible minority 27 33 19 11 8 2 0 62 19 2876
2014 Visible minority 23 34 17 12 7 6 0 60 21 560
2014 Non-visible minority 24 35 18 12 7 2 0 61 20 2946
2011 Visible minority 21 32 21 12 10 4 0 56 22 603
2011 Non-visible minority 18 33 21 14 11 3 0 53 25 3268
2008 Visible minority 19 35 19 11 12 4 1 56 24 465
2008 Non-visible minority 19 35 19 15 10 2 0 55 26 3046

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 29 20 12 10 7 0 54 24 680
2018 Non-visible minority 20 31 20 14 10 5 0 54 25 2717
2017 Visible minority 21 26 19 11 12 10 1 53 26 653
2017 Non-visible minority 19 31 21 15 9 5 0 53 25 2873
2014 Visible minority 17 33 18 14 9 8 1 55 25 560
2014 Non-visible minority 16 33 21 16 8 5 0 52 26 2944
2011 Visible minority 17 31 20 15 9 7 1 53 26 601
2011 Non-visible minority 11 32 23 19 9 6 0 46 30 3285
2008 Visible minority 13 29 22 15 11 11 0 47 28 463
2008 Non-visible minority 9 32 22 19 11 6 0 44 32 3049

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 31 19 13 13 3 0 54 26 680
2018 Non-visible minority 17 34 18 17 11 2 0 52 29 2722
2017 Visible minority 23 29 17 11 14 5 1 55 26 653
2017 Non-visible minority 19 34 18 16 10 3 0 55 27 2871
2014 Visible minority 17 36 18 13 11 5 0 56 25 560
2014 Non-visible minority 16 38 19 16 9 3 0 55 26 2945
2011 Visible minority 16 36 20 15 10 3 0 54 26 603
2011 Non-visible minority 13 34 19 19 12 3 0 48 32 3280
2008 Visible minority 16 32 18 18 10 5 0 51 30 464
2008 Non-visible minority 13 36 17 20 11 2 0 50 32 3048
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 33 15 10 9 1 1 65 19 675
2018 Non-visible minority 32 33 16 11 8 0 0 66 18 2715
2017 Visible minority 26 41 12 10 11 1 1 67 21 653
2017 Non-visible minority 29 36 16 12 7 0 0 65 19 2877
2014 Visible minority 22 32 17 17 11 1 0 55 28 559
2014 Non-visible minority 24 37 17 13 8 0 0 62 21 2945
2011 Visible minority 22 38 18 12 9 1 0 60 22 601
2011 Non-visible minority 23 39 17 13 8 0 0 62 21 3283

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 38 12 8 5 0 0 76 13 680
2018 Non-visible minority 33 40 13 10 4 0 0 73 14 2719
2017 Visible minority 34 40 12 8 6 0 0 74 14 651
2017 Non-visible minority 32 41 13 10 4 0 0 73 14 2879

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 23 18 10 13 16 3 50 28 673
2018 Non-visible minority 14 24 20 15 10 15 3 46 30 2705
2017 Visible minority 14 19 17 11 9 25 5 47 28 650
2017 Non-visible minority 14 23 19 14 10 17 3 47 30 2876
2014 Visible minority 14 19 21 11 10 22 3 44 28 559
2014 Non-visible minority 12 23 20 17 11 14 3 43 33 2944

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 31 10 6 5 1 1 78 11 675
2018 Non-visible minority 43 34 11 8 4 0 0 78 12 2703
2017 Visible minority 43 35 10 6 5 0 0 79 11 654
2017 Non-visible minority 41 35 12 7 4 0 0 77 11 2880
2014 Visible minority 40 36 10 6 7 1 0 76 13 562
2014 Non-visible minority 39 38 11 7 4 1 0 77 11 2948
2011 Visible minority 40 36 12 7 4 0 1 77 11 602
2011 Non-visible minority 36 37 12 9 5 0 0 73 14 3282
2008 Visible minority 33 38 12 8 7 1 2 73 15 465
2008 Non-visible minority 31 36 14 11 8 1 1 67 19 3048

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 32 18 6 5 3 5 69 12 90
2018 Non-visible minority 28 36 17 7 4 3 6 70 11 762
2017 Visible minority 24 35 10 12 9 3 7 66 23 81
2017 Non-visible minority 29 36 14 8 4 3 7 71 13 789
2014 Visible minority 31 30 25 3 6 2 3 65 9 69
2014 Non-visible minority 30 35 13 8 5 4 6 72 14 768

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 41 11 12 6 0 1 71 18 678
2018 Non-visible minority 31 45 10 9 4 0 0 76 13 2719
2017 Visible minority 31 39 12 12 6 0 0 70 17 655
2017 Non-visible minority 34 39 11 10 5 0 0 73 16 2881
2014 Visible minority 31 38 13 12 5 0 0 70 17 562
2014 Non-visible minority 34 39 11 10 5 0 1 74 15 2946
2011 Visible minority 31 43 10 10 4 0 1 75 15 599
2011 Non-visible minority 32 41 13 8 4 0 1 74 12 3284
2008 Visible minority 27 43 12 10 6 0 1 71 16 465
2008 Non-visible minority 31 43 13 9 3 0 1 75 13 3045

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 41 13 7 5 0 0 75 11 678
2018 Non-visible minority 40 38 12 8 3 0 0 78 11 2715
2017 Visible minority 32 40 16 7 5 0 0 72 12 654
2017 Non-visible minority 39 40 11 6 4 0 0 79 10 2879
2014 Visible minority 35 40 13 7 5 0 0 75 12 562
2014 Non-visible minority 37 40 12 7 4 0 0 77 11 2946
2011 Visible minority 42 36 11 7 3 0 0 78 10 600
2011 Non-visible minority 41 37 12 6 4 0 0 78 10 3277
2008 Visible minority 34 41 13 7 5 0 0 76 12 465
2008 Non-visible minority 36 42 12 7 4 0 0 77 11 3046

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 42 9 6 4 0 0 81 11 675
2018 Non-visible minority 46 38 7 6 3 0 0 84 9 2691
2017 Visible minority 39 40 10 6 4 0 0 79 11 652
2017 Non-visible minority 46 38 8 5 3 0 0 84 8 2877
2014 Visible minority 39 40 9 7 4 0 0 79 12 560
2014 Non-visible minority 44 37 9 6 3 0 0 81 10 2941
2011 Visible minority 43 39 8 7 3 0 0 82 10 601
2011 Non-visible minority 45 38 8 5 3 0 0 83 8 3279
2008 Visible minority 38 43 6 6 6 0 0 81 12 465
2008 Non-visible minority 43 41 8 5 3 0 0 84 8 3051

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 29 17 13 11 3 0 57 25 680
2018 Non-visible minority 25 35 17 13 8 2 0 61 21 2706
2017 Visible minority 26 32 16 11 10 4 1 61 22 653
2017 Non-visible minority 29 35 15 10 7 3 0 66 18 2873
2014 Visible minority 21 31 17 13 13 4 0 55 27 559
2014 Non-visible minority 25 36 16 13 8 2 0 62 21 2946
2011 Visible minority 24 32 15 14 12 3 0 58 26 602
2011 Non-visible minority 25 35 16 13 9 1 0 61 22 3284
2008 Visible minority 18 37 20 12 10 3 0 57 23 466
2008 Non-visible minority 21 38 18 13 9 2 0 60 22 3044

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 22 15 14 21 2 1 48 36 678
2018 Non-visible minority 22 28 15 15 16 2 2 52 33 2717
2017 Visible minority 20 27 15 14 19 3 3 50 35 654
2017 Non-visible minority 22 26 15 16 16 2 2 51 34 2874
2014 Visible minority 15 22 17 17 25 4 1 39 44 559
2014 Non-visible minority 17 24 16 17 21 2 2 43 40 2948
2011 Visible minority 14 24 18 15 26 1 1 39 42 600
2011 Non-visible minority 14 25 16 18 23 2 2 41 42 3278
2008 Visible minority 16 27 18 16 18 4 1 45 36 465
2008 Non-visible minority 16 29 15 19 19 1 2 46 38 3048

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 35 14 10 9 0 1 67 20 677
2018 Non-visible minority 31 39 13 10 6 0 0 71 16 2704
2017 Visible minority 29 36 15 11 8 1 1 66 19 652
2017 Non-visible minority 32 38 13 11 6 0 0 70 16 2869
2014 Visible minority 22 38 17 13 8 1 1 62 21 561
2014 Non-visible minority 24 42 13 13 8 0 0 66 20 2948
2011 Visible minority 28 40 16 11 5 1 1 68 16 603
2011 Non-visible minority 30 39 14 10 6 0 0 70 16 3283

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 29 16 9 10 0 0 65 19 675
2018 Non-visible minority 35 34 15 10 7 0 0 69 16 2699
2017 Visible minority 31 34 14 12 9 0 0 65 21 651
2017 Non-visible minority 34 35 15 9 7 0 0 69 16 2871
2014 Visible minority 28 32 18 12 8 1 0 61 20 561
2014 Non-visible minority 28 36 15 13 8 0 0 65 21 2946

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 14 8 8 1 1 70 16 678
2018 Non-visible minority 33 37 15 10 5 0 1 70 15 2706
2017 Visible minority 33 37 15 8 6 0 0 70 14 653
2017 Non-visible minority 35 37 14 8 5 0 1 73 13 2873
2014 Visible minority 28 37 17 11 5 1 1 66 17 561
2014 Non-visible minority 29 40 15 10 5 0 0 70 15 2945
2011 Visible minority 36 39 15 6 3 1 0 76 9 602
2011 Non-visible minority 35 42 13 6 3 1 1 77 9 3280

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 24 9 10 6 1 54 20 682
2018 Non-visible minority 23 38 20 9 5 4 0 64 15 2716
2017 Visible minority 20 31 22 10 9 7 0 55 21 654
2017 Non-visible minority 23 37 20 10 6 3 1 62 17 2872

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 30 8 7 5 0 1 80 12 680
2018 Non-visible minority 48 30 9 8 4 0 0 79 12 2710
2017 Visible minority 47 30 10 7 6 0 0 77 13 652
2017 Non-visible minority 48 31 9 7 5 0 0 79 11 2879
2014 Visible minority 40 38 10 7 4 0 0 78 11 561
2014 Non-visible minority 44 32 10 8 5 0 0 77 13 2946
2011 Visible minority 44 36 11 5 3 0 0 80 9 602
2011 Non-visible minority 45 35 9 6 3 0 1 81 10 3284

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 16 5 3 0 0 76 8 680
2018 Non-visible minority 37 31 17 9 5 0 0 69 14 2721
2017 Visible minority 43 35 15 4 2 0 0 78 6 654
2017 Non-visible minority 38 35 16 8 3 0 1 73 11 2882
2014 Visible minority 37 40 17 3 2 0 0 77 5 560
2014 Non-visible minority 37 36 17 7 3 0 0 73 10 2948
2011 Visible minority 36 40 16 5 3 0 0 76 8 603
2011 Non-visible minority 36 37 17 6 4 0 1 73 10 3278
2008 Visible minority 25 43 21 6 4 0 0 69 10 466
2008 Non-visible minority 28 38 20 9 5 0 0 66 14 3051

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 29 34 36 681
2018 Non-visible minority 29 36 34 2717
2017 Visible minority 29 34 36 655
2017 Non-visible minority 28 39 34 2879
2014 Visible minority 25 35 40 562
2014 Non-visible minority 28 40 33 2947
2011 Visible minority 26 38 36 604
2011 Non-visible minority 29 40 31 3284

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 25 45 5 13 9 198
2018 Non-visible minority 15 25 42 5 6 7 784
2017 Visible minority 4 24 46 4 15 8 185
2017 Non-visible minority 18 23 38 6 7 8 798
2014 Visible minority 8 23 52 6 9999 11 146
2014 Non-visible minority 21 25 35 9 9999 10 818
2011 Visible minority 7 27 51 8 9999 7 156
2011 Non-visible minority 21 23 39 8 9999 9 943
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 37 8 3 2 0 0 87 5 680
2018 Non-visible minority 45 41 9 4 2 0 0 86 6 2717
2017 Visible minority 42 40 9 5 4 0 0 82 9 653
2017 Non-visible minority 42 39 10 6 2 0 0 82 8 2871
2014 Visible minority 38 43 10 5 1 1 0 83 7 561
2014 Non-visible minority 38 42 11 5 3 1 0 80 9 2948
2011 Visible minority 44 40 9 5 1 1 0 84 7 603
2011 Non-visible minority 36 43 12 6 3 1 0 79 9 3281
2008 Visible minority 42 39 10 4 2 2 0 83 7 464
2008 Non-visible minority 39 39 11 6 4 0 0 79 9 3049

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 40 16 7 6 2 0 71 13 678
2018 Non-visible minority 26 45 16 9 3 1 0 71 13 2715
2017 Visible minority 30 43 11 8 6 2 1 75 14 653
2017 Non-visible minority 29 43 16 8 3 1 0 73 11 2878
2014 Visible minority 27 42 16 9 4 2 0 71 13 561
2014 Non-visible minority 25 44 18 9 3 2 0 70 12 2948
2011 Visible minority 28 39 15 11 4 3 0 69 16 600
2011 Non-visible minority 22 41 18 11 5 2 0 65 16 3279

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 21 35 22 9 0 2 31 33 679
2018 Non-visible minority 9 23 37 20 8 1 1 29 33 2714
2017 Visible minority 11 19 34 20 11 2 3 33 31 648
2017 Non-visible minority 9 22 36 19 10 1 3 30 33 2871
2014 Visible minority 9 22 37 20 7 2 4 28 33 560
2014 Non-visible minority 8 26 38 18 7 1 2 26 35 2945
2011 Visible minority 11 24 30 23 7 1 4 32 37 602
2011 Non-visible minority 10 26 35 19 7 1 2 27 37 3279
2008 Visible minority 10 24 36 20 6 1 3 27 36 463
2008 Non-visible minority 10 29 34 18 7 1 2 25 40 3048

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 12 23 32 19 4 2 55 21 676
2018 Non-visible minority 8 16 28 29 17 2 2 47 24 2706
2017 Visible minority 9 12 21 28 19 5 6 52 24 645
2017 Non-visible minority 7 15 26 26 19 3 4 49 24 2868
2014 Visible minority 6 17 26 26 16 3 6 46 25 560
2014 Non-visible minority 6 16 27 29 16 3 3 48 23 2940
2011 Visible minority 8 14 27 25 16 3 7 45 25 602
2011 Non-visible minority 7 15 28 28 15 3 3 46 24 3275
2008 Visible minority 7 16 29 25 13 4 6 42 26 461
2008 Non-visible minority 9 21 28 25 13 2 2 40 31 3043

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 18 29 20 12 2 4 34 36 678
2018 Non-visible minority 15 22 32 18 9 2 2 28 39 2713
2017 Visible minority 15 16 29 17 14 3 5 34 34 648
2017 Non-visible minority 16 24 28 17 9 2 4 27 43 2869
2014 Visible minority 16 20 28 18 9 4 6 29 40 561
2014 Non-visible minority 21 26 27 14 8 2 2 22 49 2938
2011 Visible minority 17 20 26 19 9 4 6 31 40 600
2011 Non-visible minority 19 25 27 15 9 2 3 26 45 3280
2008 Visible minority 15 23 31 16 7 4 4 25 41 461
2008 Non-visible minority 18 26 30 15 8 1 2 24 45 3045

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 14 25 32 17 1 2 50 24 677
2018 Non-visible minority 9 17 34 25 13 1 1 39 27 2700
2017 Visible minority 10 10 28 25 20 2 4 49 21 646
2017 Non-visible minority 8 16 31 27 15 1 2 43 25 2863
2014 Visible minority 8 15 29 29 13 3 4 45 25 559
2014 Non-visible minority 7 18 36 25 11 1 1 37 26 2937
2011 Visible minority 8 13 28 28 15 2 6 47 23 598
2011 Non-visible minority 8 17 35 27 12 1 2 39 25 3274
2008 Visible minority 7 14 34 29 11 2 3 42 23 459
2008 Non-visible minority 9 21 33 25 10 1 2 35 30 3043

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 17 26 25 14 2 4 41 32 682
2018 Non-visible minority 15 22 29 18 11 1 2 31 39 2713
2017 Visible minority 14 16 28 19 17 2 5 39 31 647
2017 Non-visible minority 14 22 27 18 14 1 4 34 38 2871
2014 Visible minority 13 19 29 20 13 2 5 35 34 560
2014 Non-visible minority 15 24 31 16 10 1 3 27 41 2938
2011 Visible minority 11 21 27 21 12 1 6 36 35 599
2011 Non-visible minority 15 24 31 18 9 1 3 28 40 3279
2008 Visible minority 12 22 27 21 12 1 4 35 36 462
2008 Non-visible minority 14 24 30 18 10 1 3 29 40 3038

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 15 25 25 17 5 3 46 28 676
2018 Non-visible minority 11 19 25 23 16 3 3 41 32 2705
2017 Visible minority 10 11 22 22 21 5 8 50 24 651
2017 Non-visible minority 11 16 24 23 18 3 4 44 29 2869
2014 Visible minority 4 10 24 27 19 5 11 55 17 557
2014 Non-visible minority 6 13 24 31 20 2 4 54 20 2940
2011 Visible minority 5 10 25 25 18 6 10 52 19 596
2011 Non-visible minority 6 14 26 27 19 2 6 50 21 3272
2008 Visible minority 8 15 24 26 16 5 6 46 26 462
2008 Non-visible minority 11 19 25 24 14 2 4 41 33 3045

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 16 30 21 13 4 4 37 30 680
2018 Non-visible minority 13 22 33 20 9 1 1 30 36 2712
2017 Visible minority 13 13 29 21 15 5 5 40 29 649
2017 Non-visible minority 13 20 34 17 11 3 3 29 35 2870
2014 Visible minority 11 19 29 18 12 6 6 33 34 561
2014 Non-visible minority 16 23 32 15 9 2 2 25 41 2940

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 9 9 8 1 0 74 17 672
2018 Non-visible minority 46 31 9 9 5 1 0 77 14 2703
2017 Visible minority 45 28 9 9 7 1 0 74 17 652
2017 Non-visible minority 48 30 8 8 5 1 0 79 13 2877
2014 Visible minority 42 30 10 8 8 1 1 74 16 562
2014 Non-visible minority 45 31 8 9 5 1 0 77 15 2946

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 32 7 5 3 1 0 84 9 673
2018 Non-visible minority 52 33 6 6 3 0 0 85 9 2705
2017 Visible minority 46 33 10 7 4 1 0 79 11 653
2017 Non-visible minority 49 35 7 6 2 0 0 85 8 2874
2014 Visible minority 44 36 10 6 3 1 0 81 9 560
2014 Non-visible minority 45 40 8 5 2 0 0 85 8 2944

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 34 13 5 4 1 1 77 9 674
2018 Non-visible minority 44 37 11 5 2 1 0 82 7 2709

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 14 4 3 3 1 78 8 676
2018 Non-visible minority 48 34 11 3 1 3 0 84 4 2700
2017 Visible minority 35 32 16 5 7 5 1 70 13 655
2017 Non-visible minority 42 36 13 3 2 4 1 81 5 2875
2014 Visible minority 36 35 15 6 4 4 0 74 10 559
2014 Non-visible minority 45 34 12 2 1 5 0 84 4 2946

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 32 13 5 4 2 0 78 9 678
2018 Non-visible minority 45 38 10 4 2 1 0 84 6 2710
2017 Visible minority 36 38 12 5 6 4 0 77 11 653
2017 Non-visible minority 40 40 11 4 2 2 0 82 6 2876
2014 Visible minority 36 39 13 6 4 3 0 77 10 560
2014 Non-visible minority 42 38 11 4 2 3 0 83 6 2947
2011 Visible minority 30 38 16 8 5 4 0 70 13 602
2011 Non-visible minority 33 37 16 5 4 4 0 74 10 3282

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 31 11 5 3 1 0 81 8 678
2018 Non-visible minority 51 35 8 4 2 0 0 86 6 2709
2017 Visible minority 46 35 9 3 5 1 0 82 9 653
2017 Non-visible minority 48 36 8 5 3 0 0 85 8 2874
2014 Visible minority 44 37 12 3 3 1 0 82 6 561
2014 Non-visible minority 49 35 9 4 2 0 0 84 7 2944
2011 Visible minority 41 38 14 3 3 1 0 80 6 602
2011 Non-visible minority 40 38 12 6 3 1 0 78 10 3270
2008 Visible minority 31 42 14 6 5 2 0 75 11 465
2008 Non-visible minority 35 41 12 7 5 0 0 76 11 3044

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 19 8 8 6 4 61 17 673
2018 Non-visible minority 26 31 17 9 6 7 3 64 17 2706
2017 Visible minority 29 28 12 10 7 8 6 66 20 655
2017 Non-visible minority 30 32 14 9 6 5 5 68 16 2879
2014 Visible minority 28 33 14 6 7 7 4 69 14 560
2014 Non-visible minority 30 31 16 8 6 5 4 68 15 2943

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 15 9 7 4 1 66 17 678
2018 Non-visible minority 29 37 14 10 5 3 1 70 16 2716
2017 Visible minority 29 33 14 8 7 8 2 69 16 655
2017 Non-visible minority 33 36 12 9 5 3 1 72 15 2873
2014 Visible minority 31 38 15 6 4 5 1 74 11 560
2014 Non-visible minority 34 38 12 8 4 3 1 75 12 2945
2011 Visible minority 29 33 14 10 5 7 2 68 16 603
2011 Non-visible minority 31 32 15 10 6 5 1 67 17 3279
2008 Visible minority 24 31 16 11 10 6 2 60 23 465
2008 Non-visible minority 27 33 14 12 7 5 2 64 21 3047

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 35 19 5 6 3 0 68 12 676
2018 Non-visible minority 31 38 19 7 3 2 0 71 10 2710

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 21 21 11 13 11 3 47 29 676
2018 Non-visible minority 16 23 20 14 12 11 3 46 31 2719
2017 Visible minority 15 20 15 11 20 14 5 43 38 653
2017 Non-visible minority 17 21 19 13 13 13 4 45 32 2876
2014 Visible minority 14 20 18 15 16 14 4 42 37 560
2014 Non-visible minority 14 22 19 15 15 12 4 42 35 2948
2011 Visible minority 14 20 21 11 14 17 3 42 31 604
2011 Non-visible minority 12 19 19 15 14 16 4 39 37 3282

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 14 86 681
2018 Non-visible minority 12 88 2719

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 96
2018 Non-visible minority 51 322

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 96
2018 Non-visible minority 59 322

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 96
2018 Non-visible minority 7 322

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 4 322

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 96
2018 Non-visible minority 38 321

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 96
2018 Non-visible minority 34 321

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 96
2018 Non-visible minority 43 321

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 96
2018 Non-visible minority 35 321

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 96
2018 Non-visible minority 28 321

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 96
2018 Non-visible minority 49 321

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 96
2018 Non-visible minority 28 321

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 8 321

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 9 321

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 96
2018 Non-visible minority 39 321

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 96
2018 Non-visible minority 24 321

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 96
2018 Non-visible minority 16 321

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 96
2018 Non-visible minority 54 322

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 96
2018 Non-visible minority 20 322

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 96
2018 Non-visible minority 7 322

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 96
2018 Non-visible minority 11 322

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 7 322

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 96
2018 Non-visible minority 13 322

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 96
2018 Non-visible minority 27 322

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 95
2018 Non-visible minority 7 307

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 95
2018 Non-visible minority 21 307

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 95
2018 Non-visible minority 7 307

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 95
2018 Non-visible minority 6 307

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 95
2018 Non-visible minority 10 307

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 95
2018 Non-visible minority 8 307

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 95
2018 Non-visible minority 13 307

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 95
2018 Non-visible minority 11 307

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 95
2018 Non-visible minority 13 307

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 95
2018 Non-visible minority 32 307

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 95
2018 Non-visible minority 10 307

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 95
2018 Non-visible minority 50 307

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 95
2018 Non-visible minority 52 307

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 95
2018 Non-visible minority 16 307

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 14 21 6 7 26 8 49 19 681
2018 Non-visible minority 16 16 20 5 5 31 7 51 17 2715
2017 Visible minority 15 15 16 5 8 30 11 51 21 655
2017 Non-visible minority 15 16 17 6 6 32 9 52 19 2881
2014 Visible minority 15 17 15 5 4 33 10 58 16 562
2014 Non-visible minority 16 15 19 5 4 32 8 53 15 2947

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 26 17 6 6 14 1 67 13 679
2018 Non-visible minority 31 32 18 5 4 10 1 70 10 2718
2017 Visible minority 26 25 17 4 6 19 2 65 13 653
2017 Non-visible minority 27 30 18 6 4 13 2 67 12 2880
2014 Visible minority 24 31 16 4 4 19 1 70 10 561
2014 Non-visible minority 28 30 19 5 3 14 1 68 10 2947
2011 Visible minority 32 28 17 4 4 14 1 71 9 601
2011 Non-visible minority 27 34 19 6 3 11 0 68 10 3279

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 10 90 680
2018 Non-visible minority 6 94 2717

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 73
2018 Non-visible minority 28 162

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 77 73
2018 Non-visible minority 85 162

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 73
2018 Non-visible minority 3 162

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 73
2018 Non-visible minority 6 162

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 73
2018 Non-visible minority 9 162

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 73
2018 Non-visible minority 11 162

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 73
2018 Non-visible minority 3 162

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 73
2018 Non-visible minority 35 162

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 73
2018 Non-visible minority 33 162

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 73
2018 Non-visible minority 7 162

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 73
2018 Non-visible minority 16 162

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 73
2018 Non-visible minority 12 162

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 73
2018 Non-visible minority 0 162

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 73
2018 Non-visible minority 22 162

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 73
2018 Non-visible minority 29 162

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 73
2018 Non-visible minority 14 162

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 73
2018 Non-visible minority 5 162

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 73
2018 Non-visible minority 7 162

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 73
2018 Non-visible minority 52 162

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 70
2018 Non-visible minority 24 155

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 70
2018 Non-visible minority 11 155

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 70
2018 Non-visible minority 13 155

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 70
2018 Non-visible minority 26 155

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 70
2018 Non-visible minority 5 155

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 70
2018 Non-visible minority 44 155

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 70
2018 Non-visible minority 61 155

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 13 20 4 6 29 8 54 15 679
2018 Non-visible minority 18 15 20 3 2 36 7 57 9 2709
2017 Visible minority 16 14 18 4 4 36 9 55 14 654
2017 Non-visible minority 16 15 17 2 3 38 9 58 9 2877
2014 Visible minority 15 15 17 2 3 38 9 57 10 560
2014 Non-visible minority 16 15 18 2 2 39 9 58 7 2946

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 24 19 4 5 15 1 66 11 678
2018 Non-visible minority 33 31 18 3 2 11 1 74 6 2709
2017 Visible minority 27 26 18 4 4 19 2 67 11 653
2017 Non-visible minority 31 29 16 3 2 16 2 74 6 2872
2014 Visible minority 27 26 17 3 3 23 2 70 7 560
2014 Non-visible minority 30 29 17 2 2 18 2 73 5 2945
2011 Visible minority 31 28 18 3 4 16 0 71 8 602
2011 Non-visible minority 31 33 17 3 2 14 0 74 6 3278
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 21 10 3 6 1 0 81 9 676
2018 Non-visible minority 60 23 9 3 3 1 0 85 7 2689
2017 Visible minority 54 24 9 4 5 2 0 81 10 654
2017 Non-visible minority 60 24 7 4 4 1 0 85 8 2877

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 14 6 4 4 0 75 10 680
2018 Non-visible minority 41 39 12 4 2 2 0 82 6 2712
2017 Visible minority 24 40 19 7 4 4 1 68 12 652
2017 Non-visible minority 30 41 14 6 4 4 0 75 10 2874

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 18 8 7 2 0 65 16 680
2018 Non-visible minority 29 36 16 11 7 2 0 66 18 2721
2017 Visible minority 23 37 19 9 8 3 0 62 18 654
2017 Non-visible minority 22 39 17 11 8 2 0 63 19 2870

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 25 18 14 13 0 3 54 28 677
2018 Non-visible minority 24 26 22 13 12 0 2 51 26 2710
2017 Visible minority 23 24 21 13 16 1 3 48 30 648
2017 Non-visible minority 24 23 20 15 16 0 2 48 32 2876

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 28 28 12 10 0 1 49 22 681
2018 Non-visible minority 16 26 29 17 11 0 1 43 28 2718
2017 Visible minority 20 30 27 13 8 0 3 51 21 652
2017 Non-visible minority 19 27 27 16 10 0 1 46 26 2878

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 26 22 14 8 0 2 56 22 678
2018 Non-visible minority 21 30 25 13 8 0 1 52 22 2712
2017 Visible minority 29 26 19 13 9 0 5 57 23 649
2017 Non-visible minority 23 31 24 12 8 0 2 56 20 2870

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 24 22 14 9 1 4 53 24 678
2018 Non-visible minority 20 25 24 17 13 1 1 46 30 2713
2017 Visible minority 26 25 20 14 9 1 5 54 24 653
2017 Non-visible minority 23 24 23 15 12 1 2 48 28 2878

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 21 13 6 4 1 9 75 10 676
2018 Non-visible minority 45 23 15 6 4 1 6 72 11 2700
2017 Visible minority 43 22 14 5 4 1 12 75 10 654
2017 Non-visible minority 43 24 14 6 4 1 8 74 11 2879

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 25 20 10 9 0 2 60 19 678
2018 Non-visible minority 31 28 22 10 8 0 1 59 19 2715
2017 Visible minority 35 27 17 11 7 0 2 64 19 652
2017 Non-visible minority 31 30 20 11 7 0 1 61 18 2869

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 22 12 6 1 2 58 19 679
2018 Non-visible minority 26 34 22 10 5 1 1 62 15 2702
2017 Visible minority 29 27 21 13 6 1 4 59 19 653
2017 Non-visible minority 29 33 21 10 5 1 2 63 16 2869

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 27 24 13 8 1 2 53 22 676
2018 Non-visible minority 22 33 24 12 6 1 1 56 19 2704
2017 Visible minority 26 31 18 14 7 0 4 59 22 653
2017 Non-visible minority 23 32 23 13 7 0 2 56 20 2867

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 28 20 12 9 1 3 58 22 675
2018 Non-visible minority 29 32 21 11 6 0 1 62 17 2704
2017 Visible minority 27 29 19 12 9 1 3 58 22 652
2017 Non-visible minority 30 31 20 10 6 0 2 63 17 2873

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 31 21 9 6 1 2 63 15 672
2018 Non-visible minority 29 33 22 10 5 0 1 62 16 2687
2017 Visible minority 31 32 15 9 6 1 4 67 16 650
2017 Non-visible minority 32 33 20 9 5 1 2 66 14 2864

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 21 10 7 4 1 4 79 11 671
2018 Non-visible minority 55 22 12 5 4 0 2 79 9 2698
2017 Visible minority 55 20 12 5 3 0 5 80 8 653
2017 Non-visible minority 58 21 11 5 3 0 2 81 8 2875

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 14 7 4 2 1 7 86 6 674
2018 Non-visible minority 72 14 5 2 2 1 5 91 3 2699

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 12 8 4 7 2 5 80 12 675
2018 Non-visible minority 72 12 6 3 3 1 4 88 6 2701
2017 Visible minority 61 14 7 5 6 1 7 81 12 651
2017 Non-visible minority 75 11 5 4 3 1 3 88 6 2881

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 23 10 3 3 0 4 82 7 672
2018 Non-visible minority 56 26 11 4 2 0 1 83 6 2709
2017 Visible minority 54 24 8 5 3 1 4 83 8 651
2017 Non-visible minority 58 25 9 3 2 0 2 86 5 2876

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 19 9 8 8 0 3 73 17 669
2018 Non-visible minority 57 21 10 5 5 0 1 79 10 2696
2017 Visible minority 51 19 10 7 7 1 5 74 15 653
2017 Non-visible minority 61 18 9 7 4 0 2 81 10 2872

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 12 5 3 0 0 27 89 4 666
2018 Non-visible minority 52 14 5 2 1 0 25 89 4 2685
2017 Visible minority 54 11 3 2 1 1 28 90 5 650
2017 Non-visible minority 54 13 5 2 1 0 24 89 4 2872

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 17 8 2 1 0 9 88 3 668
2018 Non-visible minority 65 19 8 2 1 0 5 89 3 2696
2017 Visible minority 62 18 7 2 1 1 9 90 3 648
2017 Non-visible minority 66 18 7 2 1 0 6 90 3 2866

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 15 8 4 5 0 6 82 9 672
2018 Non-visible minority 74 14 5 2 2 0 3 91 4 2712
2017 Visible minority 58 18 8 5 5 1 7 81 10 652
2017 Non-visible minority 72 15 5 3 2 0 4 90 5 2878

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 13 4 3 0 6 78 8 672
2018 Non-visible minority 48 27 16 4 2 0 2 77 7 2708
2017 Visible minority 49 28 12 4 1 0 6 82 6 648
2017 Non-visible minority 51 27 13 4 2 0 2 80 6 2873

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 33 31 12 5 0 0 52 17 681
2018 Non-visible minority 14 33 35 14 4 0 0 47 18 2721
2017 Visible minority 16 33 32 14 4 0 1 49 18 655
2017 Non-visible minority 12 33 35 15 5 0 0 45 20 2874

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 16 36 26 13 0 0 39 24 670
2018 Non-visible minority 8 20 36 24 11 0 0 36 28 2694
2017 Visible minority 7 18 35 25 12 0 2 38 25 653
2017 Non-visible minority 7 19 37 24 12 0 0 36 26 2875
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 23 19 10 12 1 1 35 65 681
2018 Non-visible minority 33 27 19 11 8 2 1 34 66 2719
2017 Visible minority 26 23 20 13 12 4 2 28 72 655
2017 Non-visible minority 31 24 19 11 10 3 1 32 68 2879

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 436
2018 Non-visible minority 20 1767
2017 Visible minority 22 443
2017 Non-visible minority 18 1869

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 436
2018 Non-visible minority 34 1767
2017 Visible minority 42 443
2017 Non-visible minority 36 1869

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 436
2018 Non-visible minority 19 1767
2017 Visible minority 14 443
2017 Non-visible minority 15 1869

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 436
2018 Non-visible minority 36 1767
2017 Visible minority 33 443
2017 Non-visible minority 40 1869

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 436
2018 Non-visible minority 8 1767
2017 Visible minority 7 443
2017 Non-visible minority 7 1869

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 436
2018 Non-visible minority 29 1767

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 436
2018 Non-visible minority 36 1767
2017 Visible minority 33 443
2017 Non-visible minority 45 1869

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 8 46 19 9 5 13 415
2018 Non-visible minority 5 45 20 12 4 15 1704
2017 Visible minority 5 56 16 10 4 10 430
2017 Non-visible minority 6 48 21 9 4 12 1843

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 40 60 435
2018 Non-visible minority 40 60 1757

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 15 13 8 10 2 9 66 20 682
2018 Non-visible minority 39 17 15 9 10 1 9 62 21 2715

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 19 15 19 2 6 41 38 435
2018 Non-visible minority 14 23 18 16 19 3 7 41 39 1760
2017 Visible minority 13 25 18 13 20 3 9 44 37 443
2017 Non-visible minority 12 21 16 17 23 2 10 37 45 1875

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 15 16 19 34 4 5 24 58 437
2018 Non-visible minority 4 13 14 19 40 3 6 19 65 1764
2017 Visible minority 3 13 17 15 42 4 6 18 63 441
2017 Non-visible minority 3 9 12 18 49 3 7 13 74 1875
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