2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 34 9 15 9 0 0 67 24 183
2018 Not a person with a disability 33 42 13 8 4 0 0 75 12 3215
2017 Person with a disability 26 38 15 11 9 1 1 65 21 191
2017 Not a person with a disability 32 44 12 8 4 0 0 76 13 3352
2014 Person with a disability 27 38 11 14 11 0 0 64 25 169
2014 Not a person with a disability 28 45 13 9 5 0 0 73 14 3359
2011 Person with a disability 29 41 13 9 8 0 0 70 17 197
2011 Not a person with a disability 32 40 14 8 5 0 0 73 13 3681
2008 Person with a disability 35 34 14 9 7 0 0 70 17 178
2008 Not a person with a disability 31 43 12 9 5 0 0 75 14 3337

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 29 14 12 15 0 0 58 28 183
2018 Not a person with a disability 34 37 12 9 7 0 0 72 16 3216
2017 Person with a disability 19 31 18 13 17 1 0 51 31 191
2017 Not a person with a disability 32 37 14 10 7 0 0 69 17 3350

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 27 13 6 4 0 0 77 10 183
2018 Not a person with a disability 46 36 11 4 2 0 0 82 7 3198
2017 Person with a disability 44 36 10 2 7 1 0 81 9 190
2017 Not a person with a disability 48 36 11 4 2 0 0 83 6 3343
2014 Person with a disability 57 25 11 4 3 1 0 83 7 169
2014 Not a person with a disability 54 32 9 3 2 0 0 86 5 3355
2011 Person with a disability 58 30 6 5 1 0 0 88 6 197
2011 Not a person with a disability 52 35 9 3 1 0 0 87 4 3688

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 35 13 9 8 0 1 70 17 183
2018 Not a person with a disability 40 38 13 6 3 0 0 78 9 3226
2017 Person with a disability 25 44 14 8 8 1 0 69 16 190
2017 Not a person with a disability 40 39 11 6 3 0 0 79 9 3346
2014 Person with a disability 35 31 15 11 7 1 0 66 18 169
2014 Not a person with a disability 37 41 12 6 3 0 0 79 10 3360
2011 Person with a disability 36 40 11 7 5 0 0 76 12 197
2011 Not a person with a disability 38 43 10 6 3 0 0 81 8 3685
2008 Person with a disability 44 34 8 9 4 0 0 78 13 179
2008 Not a person with a disability 39 43 9 6 3 0 0 82 9 3350

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 30 14 11 9 1 0 66 20 183
2018 Not a person with a disability 41 32 16 6 4 1 0 74 10 3209
2017 Person with a disability 27 28 18 13 11 2 0 56 25 189
2017 Not a person with a disability 40 32 16 6 5 1 0 73 11 3341
2014 Person with a disability 24 28 21 14 11 2 0 53 26 169
2014 Not a person with a disability 34 37 15 8 5 1 0 72 13 3360
2011 Person with a disability 23 33 22 13 6 2 1 58 19 196
2011 Not a person with a disability 31 35 20 8 5 1 0 67 14 3679

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 29 12 16 8 1 0 64 24 182
2018 Not a person with a disability 39 35 15 6 4 0 0 74 11 3199
2017 Person with a disability 28 28 17 15 11 2 1 57 26 189
2017 Not a person with a disability 38 35 14 7 4 0 0 74 11 3348
2014 Person with a disability 24 33 18 14 10 2 0 58 24 169
2014 Not a person with a disability 33 38 15 8 4 0 0 72 12 3358
2011 Person with a disability 23 38 19 13 7 1 0 61 20 194
2011 Not a person with a disability 30 39 17 9 5 0 0 69 14 3678
2008 Person with a disability 28 34 18 10 8 1 0 63 19 179
2008 Not a person with a disability 29 40 15 10 5 0 0 70 15 3351

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 22 17 13 15 4 1 53 30 182
2018 Not a person with a disability 34 25 19 11 7 3 0 61 19 3220
2017 Person with a disability 27 21 18 11 19 3 1 50 32 188
2017 Not a person with a disability 33 26 19 11 7 4 1 62 19 3351
2014 Person with a disability 26 22 15 14 17 5 1 51 32 169
2014 Not a person with a disability 31 26 20 11 8 4 1 60 20 3359
2011 Person with a disability 23 23 27 10 11 5 1 49 22 196
2011 Not a person with a disability 30 26 19 11 8 5 1 59 21 3677
2008 Person with a disability 29 29 13 12 11 5 1 62 24 179
2008 Not a person with a disability 26 29 18 13 9 5 1 58 23 3348
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 27 11 11 7 2 2 70 18 182
2018 Not a person with a disability 53 27 10 5 3 1 1 81 9 3199
2017 Person with a disability 40 22 16 9 10 2 2 64 19 191
2017 Not a person with a disability 51 29 10 5 3 2 1 82 8 3350
2014 Person with a disability 43 23 9 8 11 5 1 70 21 169
2014 Not a person with a disability 47 31 11 5 3 2 1 80 9 3359
2011 Person with a disability 40 33 10 6 6 4 1 77 13 196
2011 Not a person with a disability 45 31 11 7 4 2 0 78 11 3684
2008 Person with a disability 46 26 9 9 9 1 1 72 18 179
2008 Not a person with a disability 38 33 12 7 6 3 1 73 14 3349

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 27 10 9 11 2 1 69 21 182
2018 Not a person with a disability 48 32 9 6 4 1 0 81 10 3199
2017 Person with a disability 35 30 14 11 9 1 0 65 21 190
2017 Not a person with a disability 49 31 9 7 4 1 0 81 10 3346
2014 Person with a disability 36 31 8 11 11 2 1 68 23 168
2014 Not a person with a disability 45 34 9 7 5 0 0 79 11 3358
2011 Person with a disability 43 30 9 8 9 1 0 74 17 196
2011 Not a person with a disability 41 35 10 8 5 1 0 76 13 3682
2008 Person with a disability 39 31 9 11 10 1 1 71 21 179
2008 Not a person with a disability 35 35 12 10 7 1 0 71 17 3348

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 26 11 11 9 0 1 69 20 182
2018 Not a person with a disability 54 27 9 5 4 0 0 81 10 3206
2017 Person with a disability 40 22 12 10 13 2 1 64 24 191
2017 Not a person with a disability 55 27 9 5 4 0 0 82 9 3345
2014 Person with a disability 44 22 12 11 10 1 1 67 21 169
2014 Not a person with a disability 51 30 9 6 4 0 0 82 10 3359

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 23 12 10 16 9 1 58 29 184
2018 Not a person with a disability 33 31 16 8 6 6 0 68 15 3231
2017 Person with a disability 18 33 16 11 12 10 2 57 26 191
2017 Not a person with a disability 31 32 16 7 7 8 0 68 15 3350
2014 Person with a disability 18 33 14 15 11 8 0 56 28 169
2014 Not a person with a disability 27 35 16 7 5 10 0 68 14 3357
2011 Person with a disability 13 31 20 16 12 8 0 48 30 197
2011 Not a person with a disability 23 31 20 9 7 10 1 60 17 3688

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 24 15 15 18 3 1 50 34 184
2018 Not a person with a disability 29 33 17 11 8 2 0 63 20 3226
2017 Person with a disability 16 31 19 14 12 7 1 51 28 190
2017 Not a person with a disability 28 32 19 10 8 2 0 62 19 3349
2014 Person with a disability 19 32 12 21 13 3 0 52 35 169
2014 Not a person with a disability 24 35 18 12 7 3 0 61 20 3357
2011 Person with a disability 12 30 24 13 17 4 1 44 31 196
2011 Not a person with a disability 19 33 21 13 10 3 0 54 24 3671
2008 Person with a disability 20 24 19 16 17 2 1 46 34 179
2008 Not a person with a disability 19 35 19 14 10 2 0 56 25 3347

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 22 19 15 19 6 1 43 37 183
2018 Not a person with a disability 21 31 20 14 9 5 0 54 25 3225
2017 Person with a disability 12 27 22 18 14 6 1 42 35 190
2017 Not a person with a disability 20 30 20 14 9 6 0 54 25 3345
2014 Person with a disability 15 30 15 19 16 5 0 48 37 169
2014 Not a person with a disability 16 33 21 16 8 6 0 52 25 3355
2011 Person with a disability 9 27 21 21 14 6 1 39 38 196
2011 Not a person with a disability 12 32 22 18 9 7 0 47 29 3686
2008 Person with a disability 12 25 16 19 21 6 1 39 44 178
2008 Not a person with a disability 9 32 22 19 10 7 0 45 31 3349

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 22 18 19 20 3 1 41 40 184
2018 Not a person with a disability 18 34 18 16 11 2 0 53 28 3230
2017 Person with a disability 13 28 20 17 15 5 1 44 34 191
2017 Not a person with a disability 20 34 17 15 10 3 0 56 26 3343
2014 Person with a disability 13 34 12 19 16 5 0 50 37 169
2014 Not a person with a disability 16 38 19 15 9 3 0 55 25 3356
2011 Person with a disability 9 28 17 23 18 5 0 39 43 197
2011 Not a person with a disability 13 34 19 18 11 3 0 49 31 3682
2008 Person with a disability 14 35 12 19 18 2 1 50 39 178
2008 Not a person with a disability 14 35 18 20 11 3 0 50 32 3350
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 26 16 13 18 0 1 51 32 184
2018 Not a person with a disability 32 34 16 10 7 0 0 66 18 3217
2017 Person with a disability 18 31 20 16 15 1 0 49 31 191
2017 Not a person with a disability 29 37 15 11 7 0 0 67 18 3349
2014 Person with a disability 18 28 16 17 19 1 1 47 36 168
2014 Not a person with a disability 24 37 17 14 8 0 0 61 22 3356
2011 Person with a disability 14 38 20 16 12 0 0 53 28 195
2011 Not a person with a disability 23 39 17 13 8 0 0 62 21 3685

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 36 14 17 7 0 0 62 24 184
2018 Not a person with a disability 34 40 12 9 4 0 0 74 13 3226
2017 Person with a disability 26 38 13 19 5 1 0 64 23 191
2017 Not a person with a disability 33 41 13 9 4 0 0 74 13 3349

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 17 17 16 14 17 2 41 38 182
2018 Not a person with a disability 15 24 20 14 10 15 3 47 29 3208
2017 Person with a disability 9 16 22 18 17 15 3 31 42 191
2017 Not a person with a disability 14 23 18 13 9 19 4 48 29 3345
2014 Person with a disability 9 15 20 18 22 12 4 28 48 169
2014 Not a person with a disability 13 23 20 16 10 16 3 44 32 3354

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 29 12 9 10 1 2 68 20 182
2018 Not a person with a disability 44 33 10 7 4 0 0 78 11 3208
2017 Person with a disability 31 31 18 8 11 1 1 63 19 190
2017 Not a person with a disability 42 35 11 7 4 0 0 78 11 3354
2014 Person with a disability 36 31 11 8 10 2 1 69 19 169
2014 Not a person with a disability 39 38 11 7 4 1 0 78 11 3361
2011 Person with a disability 38 30 18 6 8 1 0 68 14 195
2011 Not a person with a disability 37 37 12 9 5 0 0 74 14 3685
2008 Person with a disability 33 32 15 11 8 1 1 66 19 179
2008 Not a person with a disability 31 36 14 11 7 1 1 68 18 3350

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 20 22 17 9 6 6 45 30 30
2018 Not a person with a disability 28 36 17 7 3 3 6 70 11 825
2017 Person with a disability 7 34 9 18 13 6 12 51 37 31
2017 Not a person with a disability 29 36 13 8 4 3 7 72 13 837
2014 Person with a disability 30 30 19 0 8 4 9 69 9 26
2014 Not a person with a disability 30 35 14 8 5 3 6 72 13 814

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 43 9 12 8 0 0 71 20 183
2018 Not a person with a disability 31 44 11 10 4 0 1 76 14 3227
2017 Person with a disability 23 39 10 15 13 1 0 62 28 191
2017 Not a person with a disability 34 39 12 11 5 0 0 73 16 3355
2014 Person with a disability 23 33 17 15 11 0 1 56 26 169
2014 Not a person with a disability 34 39 11 10 4 0 1 74 15 3359
2011 Person with a disability 27 37 14 15 5 0 2 65 21 195
2011 Not a person with a disability 32 41 13 8 4 0 1 74 12 3685
2008 Person with a disability 28 40 11 12 7 1 2 70 19 179
2008 Not a person with a disability 31 43 13 9 3 0 1 75 13 3347

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 29 10 12 8 0 0 71 19 184
2018 Not a person with a disability 38 39 12 7 3 0 0 77 10 3221
2017 Person with a disability 34 34 14 7 10 1 0 69 17 190
2017 Not a person with a disability 38 40 12 6 4 0 0 78 10 3354
2014 Person with a disability 34 32 14 12 8 0 0 66 20 169
2014 Not a person with a disability 37 40 12 7 4 0 0 77 11 3359
2011 Person with a disability 37 36 12 9 6 0 0 73 15 196
2011 Not a person with a disability 41 36 12 6 4 0 0 78 10 3677
2008 Person with a disability 41 37 7 10 5 0 0 78 15 179
2008 Not a person with a disability 35 42 12 7 4 0 0 77 11 3348

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 38 9 6 7 0 0 77 13 181
2018 Not a person with a disability 45 39 7 6 3 0 0 84 9 3198
2017 Person with a disability 39 36 12 7 6 1 0 75 13 191
2017 Not a person with a disability 45 38 8 6 3 0 0 83 9 3349
2014 Person with a disability 36 39 11 5 8 0 0 75 14 169
2014 Not a person with a disability 43 38 9 6 3 0 0 81 10 3352
2011 Person with a disability 43 39 6 9 3 0 0 81 12 196
2011 Not a person with a disability 45 38 8 5 3 0 0 83 8 3681
2008 Person with a disability 46 38 6 7 2 0 0 84 10 179
2008 Not a person with a disability 42 41 8 5 3 0 0 84 9 3352

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 24 19 14 16 3 1 49 31 179
2018 Not a person with a disability 25 34 17 13 8 2 0 61 22 3218
2017 Person with a disability 20 31 13 12 20 3 1 53 33 190
2017 Not a person with a disability 29 35 15 11 7 3 0 66 18 3346
2014 Person with a disability 15 27 15 21 16 5 0 44 40 169
2014 Not a person with a disability 24 35 17 12 8 3 0 61 21 3356
2011 Person with a disability 20 32 16 17 14 2 0 52 31 196
2011 Not a person with a disability 25 35 16 13 9 2 0 61 22 3686
2008 Person with a disability 17 34 15 19 14 1 0 52 33 178
2008 Not a person with a disability 21 38 18 13 8 2 0 60 22 3348

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 20 11 17 32 1 2 39 49 182
2018 Not a person with a disability 22 28 15 15 16 2 1 52 33 3224
2017 Person with a disability 11 22 13 12 36 2 3 35 51 191
2017 Not a person with a disability 22 27 15 16 16 3 2 51 33 3347
2014 Person with a disability 10 21 11 13 40 4 1 33 56 169
2014 Not a person with a disability 17 24 17 18 21 3 2 42 40 3358
2011 Person with a disability 9 21 19 14 34 2 1 31 50 195
2011 Not a person with a disability 14 25 17 17 23 1 2 41 42 3679
2008 Person with a disability 9 24 14 17 31 2 4 35 51 179
2008 Not a person with a disability 16 29 16 18 18 2 1 46 37 3349

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 32 13 13 11 0 1 62 25 184
2018 Not a person with a disability 31 39 13 10 7 0 0 70 17 3209
2017 Person with a disability 23 36 16 10 15 1 0 59 25 190
2017 Not a person with a disability 32 38 14 11 6 0 0 70 17 3340
2014 Person with a disability 18 36 11 16 19 0 0 54 35 169
2014 Not a person with a disability 24 42 14 13 7 0 0 66 20 3360
2011 Person with a disability 26 35 14 12 11 1 0 61 24 196
2011 Not a person with a disability 30 39 14 10 6 0 0 70 16 3686

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 31 15 13 10 0 1 61 24 184
2018 Not a person with a disability 35 33 15 9 7 0 0 68 16 3201
2017 Person with a disability 29 27 19 12 12 1 0 56 25 189
2017 Not a person with a disability 34 35 15 9 7 0 0 69 16 3342
2014 Person with a disability 23 32 13 15 18 0 0 54 33 169
2014 Not a person with a disability 28 36 15 13 7 0 0 65 20 3358

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 30 17 11 11 0 1 61 22 183
2018 Not a person with a disability 34 37 15 9 5 0 1 71 14 3211
2017 Person with a disability 24 39 14 12 9 1 0 64 22 189
2017 Not a person with a disability 35 37 14 8 5 0 1 73 13 3346
2014 Person with a disability 24 32 15 17 13 0 0 56 29 169
2014 Not a person with a disability 29 40 16 10 4 1 0 70 14 3357
2011 Person with a disability 30 41 14 8 6 1 1 72 14 197
2011 Not a person with a disability 35 41 13 6 3 1 1 77 9 3681

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 28 20 13 12 4 1 52 27 183
2018 Not a person with a disability 23 37 21 9 6 4 0 63 16 3226
2017 Person with a disability 12 35 19 15 16 3 1 49 32 190
2017 Not a person with a disability 23 36 20 10 6 4 1 61 17 3346

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 24 14 14 8 0 1 64 22 183
2018 Not a person with a disability 49 31 9 8 4 0 0 80 11 3219
2017 Person with a disability 34 34 11 8 12 1 0 68 20 191
2017 Not a person with a disability 48 31 9 6 4 0 0 80 11 3351
2014 Person with a disability 32 33 10 12 13 0 1 65 25 169
2014 Not a person with a disability 44 33 10 8 4 0 0 77 12 3358
2011 Person with a disability 33 38 10 12 5 1 1 73 18 197
2011 Not a person with a disability 45 35 10 6 3 0 1 81 9 3684

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 22 24 11 11 1 0 54 22 184
2018 Not a person with a disability 39 32 16 8 4 0 0 71 13 3229
2017 Person with a disability 28 34 20 11 6 1 0 62 17 191
2017 Not a person with a disability 39 35 15 7 3 0 1 75 10 3355
2014 Person with a disability 28 31 23 13 4 0 1 60 17 169
2014 Not a person with a disability 37 37 17 6 3 0 0 75 9 3359
2011 Person with a disability 28 33 23 10 6 0 0 61 16 197
2011 Not a person with a disability 36 38 16 6 4 0 1 74 9 3680
2008 Person with a disability 26 32 23 11 7 0 0 58 18 179
2008 Not a person with a disability 28 39 20 9 5 0 0 67 13 3354

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 31 27 42 184
2018 Not a person with a disability 29 37 35 3227
2017 Person with a disability 38 24 38 191
2017 Not a person with a disability 27 39 34 3353
2014 Person with a disability 32 33 35 169
2014 Not a person with a disability 27 39 34 3360
2011 Person with a disability 27 34 40 197
2011 Not a person with a disability 28 40 31 3687

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 14 18 49 7 6 7 57
2018 Not a person with a disability 12 26 42 5 7 8 926
2017 Person with a disability 17 18 41 9 5 9 72
2017 Not a person with a disability 15 24 40 6 8 8 913
2014 Person with a disability 24 12 34 11 9999 19 54
2014 Not a person with a disability 19 25 38 9 9999 9 918
2011 Person with a disability 27 15 34 11 9999 13 53
2011 Not a person with a disability 18 24 41 8 9999 9 1044
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 38 11 7 5 0 0 78 12 184
2018 Not a person with a disability 46 40 8 4 2 0 0 87 5 3224
2017 Person with a disability 36 40 11 7 5 2 0 77 11 189
2017 Not a person with a disability 42 39 10 6 3 0 0 82 8 3345
2014 Person with a disability 31 41 13 9 5 2 0 73 14 169
2014 Not a person with a disability 38 42 11 5 3 1 0 81 8 3360
2011 Person with a disability 33 44 13 6 3 2 0 78 9 197
2011 Not a person with a disability 38 42 11 6 3 1 0 80 8 3683
2008 Person with a disability 43 30 18 5 4 0 0 74 8 179
2008 Not a person with a disability 39 40 11 6 3 1 0 80 9 3350

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 41 14 13 5 1 1 68 18 180
2018 Not a person with a disability 26 44 16 9 4 1 0 71 13 3224
2017 Person with a disability 23 44 18 6 8 2 0 68 14 191
2017 Not a person with a disability 29 43 15 8 3 1 0 73 11 3350
2014 Person with a disability 19 43 17 13 5 4 0 64 18 169
2014 Not a person with a disability 25 43 18 8 3 2 0 70 12 3360
2011 Person with a disability 21 45 16 12 4 2 1 67 16 194
2011 Not a person with a disability 24 41 18 11 5 2 0 66 16 3681

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 26 33 15 7 1 2 22 43 183
2018 Not a person with a disability 9 23 37 21 8 1 1 30 33 3222
2017 Person with a disability 15 26 36 12 7 2 3 20 43 191
2017 Not a person with a disability 9 21 36 19 10 1 3 31 32 3338
2014 Person with a disability 9 30 40 9 5 3 3 15 42 168
2014 Not a person with a disability 8 25 38 18 7 1 2 27 34 3357
2011 Person with a disability 16 28 31 16 7 1 1 24 45 196
2011 Not a person with a disability 9 25 34 20 7 1 3 28 36 3680
2008 Person with a disability 16 25 37 15 4 1 2 20 42 179
2008 Not a person with a disability 10 28 34 19 7 1 2 26 39 3346

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 16 31 15 18 3 3 36 31 184
2018 Not a person with a disability 8 15 26 30 17 2 2 49 23 3210
2017 Person with a disability 11 17 25 24 13 5 5 41 32 191
2017 Not a person with a disability 7 14 25 27 19 3 5 50 23 3331
2014 Person with a disability 7 20 32 21 11 5 4 35 30 167
2014 Not a person with a disability 6 16 27 29 16 3 3 48 23 3353
2011 Person with a disability 9 19 30 23 12 4 3 38 30 196
2011 Not a person with a disability 8 15 28 28 15 3 4 46 24 3676
2008 Person with a disability 12 22 33 19 10 3 2 31 35 178
2008 Not a person with a disability 9 20 28 26 13 2 3 41 30 3341

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 20 31 14 9 2 3 25 42 183
2018 Not a person with a disability 15 21 31 19 10 2 2 29 38 3220
2017 Person with a disability 21 22 27 12 8 4 5 23 48 191
2017 Not a person with a disability 16 23 29 17 10 2 4 29 41 3335
2014 Person with a disability 24 19 32 11 5 4 6 18 47 167
2014 Not a person with a disability 20 26 27 15 8 2 3 24 48 3351
2011 Person with a disability 23 23 30 10 12 1 1 22 47 196
2011 Not a person with a disability 18 24 27 16 9 2 3 27 44 3679
2008 Person with a disability 19 25 24 16 10 3 3 27 47 179
2008 Not a person with a disability 17 26 30 15 8 2 3 24 45 3341

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 22 26 23 14 0 1 37 37 183
2018 Not a person with a disability 8 16 32 27 14 1 1 42 25 3205
2017 Person with a disability 16 11 28 26 12 2 5 40 29 191
2017 Not a person with a disability 8 15 31 27 16 1 2 45 24 3326
2014 Person with a disability 11 17 35 21 10 3 2 33 30 169
2014 Not a person with a disability 7 17 35 25 12 1 2 38 25 3347
2011 Person with a disability 11 16 34 25 12 2 1 38 27 196
2011 Not a person with a disability 8 16 34 27 12 1 2 41 25 3671
2008 Person with a disability 12 14 41 23 7 2 2 31 27 179
2008 Not a person with a disability 9 20 33 25 10 1 2 36 29 3337

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 19 26 15 11 0 5 28 45 184
2018 Not a person with a disability 15 21 29 20 12 2 2 33 37 3223
2017 Person with a disability 20 22 30 13 7 2 7 22 45 191
2017 Not a person with a disability 13 21 27 19 15 1 4 35 36 3336
2014 Person with a disability 21 22 27 16 6 4 3 24 47 168
2014 Not a person with a disability 14 24 31 17 10 1 3 28 40 3351
2011 Person with a disability 15 32 26 16 8 2 1 25 49 195
2011 Not a person with a disability 14 23 31 18 10 1 4 30 38 3679
2008 Person with a disability 19 27 30 14 9 1 1 23 47 179
2008 Not a person with a disability 14 23 29 19 11 1 3 30 39 3335

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 19 23 19 14 5 4 37 38 183
2018 Not a person with a disability 11 18 25 24 16 3 3 42 31 3209
2017 Person with a disability 15 15 29 17 13 4 7 34 34 190
2017 Not a person with a disability 10 15 24 23 19 3 5 46 28 3339
2014 Person with a disability 9 14 25 29 13 4 6 47 26 167
2014 Not a person with a disability 6 12 24 30 20 3 5 55 19 3349
2011 Person with a disability 9 17 27 25 15 4 4 43 28 196
2011 Not a person with a disability 6 13 26 27 19 3 6 51 21 3667
2008 Person with a disability 18 20 26 23 9 1 4 34 39 179
2008 Not a person with a disability 11 19 25 24 15 3 4 42 31 3342

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 25 30 14 9 2 4 24 44 184
2018 Not a person with a disability 12 20 33 20 10 2 2 32 34 3220
2017 Person with a disability 19 21 34 10 7 5 5 18 44 191
2017 Not a person with a disability 12 19 33 18 12 3 3 32 33 3337
2014 Person with a disability 23 23 31 9 6 4 4 16 50 168
2014 Not a person with a disability 15 23 31 16 9 3 3 27 40 3353

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 24 8 18 11 3 1 62 30 182
2018 Not a person with a disability 45 31 9 8 6 1 0 77 14 3205
2017 Person with a disability 35 29 9 12 13 2 1 65 26 190
2017 Not a person with a disability 48 30 8 8 5 1 0 78 13 3349
2014 Person with a disability 36 23 7 14 19 2 0 60 33 169
2014 Not a person with a disability 45 31 9 9 5 1 0 77 14 3359

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 33 8 9 4 2 0 78 13 182
2018 Not a person with a disability 52 33 6 6 3 0 0 85 9 3208
2017 Person with a disability 38 31 11 12 7 1 1 71 18 190
2017 Not a person with a disability 49 35 8 6 2 0 0 84 8 3347
2014 Person with a disability 34 41 9 9 6 1 0 75 16 169
2014 Not a person with a disability 45 39 8 5 2 0 0 85 7 3355

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 30 15 8 7 2 1 70 15 183
2018 Not a person with a disability 43 37 11 5 2 1 0 82 7 3212

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 28 11 7 4 4 1 78 11 182
2018 Not a person with a disability 47 34 12 3 1 3 0 83 4 3205
2017 Person with a disability 35 32 16 6 6 5 0 71 12 191
2017 Not a person with a disability 41 35 14 3 3 4 1 80 6 3349
2014 Person with a disability 36 34 14 3 6 5 1 75 10 169
2014 Not a person with a disability 44 34 12 3 1 5 0 83 4 3356

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 33 9 9 5 3 0 76 14 182
2018 Not a person with a disability 45 37 11 4 2 1 0 83 6 3218
2017 Person with a disability 29 38 13 9 7 4 0 70 17 189
2017 Not a person with a disability 40 40 11 4 2 2 0 82 7 3350
2014 Person with a disability 32 34 10 14 7 1 1 68 22 169
2014 Not a person with a disability 42 38 11 4 2 3 0 82 6 3358
2011 Person with a disability 27 31 20 8 11 4 0 60 19 197
2011 Not a person with a disability 33 38 16 6 4 4 0 74 10 3683

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 32 9 9 8 0 0 74 17 183
2018 Not a person with a disability 51 34 8 4 2 0 0 86 6 3216
2017 Person with a disability 31 36 10 11 9 3 0 69 21 189
2017 Not a person with a disability 49 36 8 4 3 0 0 85 7 3348
2014 Person with a disability 38 30 12 11 9 0 0 68 20 169
2014 Not a person with a disability 48 36 9 4 2 1 0 85 6 3357
2011 Person with a disability 32 33 17 10 6 2 0 67 17 197
2011 Not a person with a disability 40 38 12 5 3 1 0 79 9 3671
2008 Person with a disability 30 34 15 8 11 1 0 65 20 179
2008 Not a person with a disability 34 41 12 7 4 1 0 76 11 3345

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 23 19 12 12 8 3 50 28 183
2018 Not a person with a disability 26 31 17 9 6 7 3 64 17 3208
2017 Person with a disability 20 27 17 13 16 4 3 51 31 191
2017 Not a person with a disability 30 31 13 9 6 5 5 69 16 3353
2014 Person with a disability 20 31 17 10 17 4 2 54 28 169
2014 Not a person with a disability 30 32 15 8 5 6 4 68 14 3354

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 33 9 13 15 3 1 61 29 183
2018 Not a person with a disability 29 37 15 10 5 3 1 69 15 3222
2017 Person with a disability 28 32 12 12 13 4 1 63 25 191
2017 Not a person with a disability 32 36 13 9 5 4 1 72 15 3347
2014 Person with a disability 30 34 8 11 11 6 0 68 23 169
2014 Not a person with a disability 34 38 13 7 4 3 1 75 12 3356
2011 Person with a disability 28 28 11 16 9 8 1 61 27 195
2011 Not a person with a disability 31 32 15 10 6 5 1 67 17 3683
2008 Person with a disability 29 28 14 10 11 6 2 62 23 179
2008 Not a person with a disability 26 33 15 12 7 5 2 63 21 3349

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 36 13 9 12 2 1 65 22 181
2018 Not a person with a disability 31 38 19 6 4 2 0 70 10 3216

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 11 19 15 28 10 2 29 49 183
2018 Not a person with a disability 17 23 20 13 12 12 3 47 29 3223
2017 Person with a disability 12 15 14 18 31 10 1 30 55 189
2017 Not a person with a disability 16 21 19 13 14 13 5 45 32 3350
2014 Person with a disability 11 19 13 15 32 9 2 33 53 169
2014 Not a person with a disability 14 21 19 15 14 12 4 42 35 3359
2011 Person with a disability 11 13 21 16 25 12 3 28 47 197
2011 Not a person with a disability 12 19 19 15 14 16 4 40 36 3685

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 28 72 184
2018 Not a person with a disability 11 89 3228

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 53
2018 Not a person with a disability 50 364

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 53
2018 Not a person with a disability 64 364

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 53
2018 Not a person with a disability 4 364

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 53
2018 Not a person with a disability 38 364

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 53
2018 Not a person with a disability 35 364

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 61 53
2018 Not a person with a disability 41 364

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 53
2018 Not a person with a disability 36 364

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 53
2018 Not a person with a disability 26 364

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 53
2018 Not a person with a disability 50 364

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 53
2018 Not a person with a disability 26 364

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 53
2018 Not a person with a disability 7 364

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 53
2018 Not a person with a disability 8 364

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 53
2018 Not a person with a disability 41 364

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 53
2018 Not a person with a disability 24 364

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 53
2018 Not a person with a disability 14 364

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 50 53
2018 Not a person with a disability 53 365

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 53
2018 Not a person with a disability 10 365

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 53
2018 Not a person with a disability 7 365

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 53
2018 Not a person with a disability 13 365

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 53
2018 Not a person with a disability 29 365

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 26 50
2018 Not a person with a disability 21 353

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 50
2018 Not a person with a disability 7 353

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 50
2018 Not a person with a disability 9 353

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 50
2018 Not a person with a disability 11 353

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 50
2018 Not a person with a disability 10 353

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 50
2018 Not a person with a disability 14 353

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 50
2018 Not a person with a disability 31 353

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 50
2018 Not a person with a disability 10 353

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 50
2018 Not a person with a disability 46 353

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 62 50
2018 Not a person with a disability 52 353

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 50
2018 Not a person with a disability 15 353

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 14 20 13 15 22 2 37 37 183
2018 Not a person with a disability 16 16 20 5 5 30 8 51 16 3225
2017 Person with a disability 9 13 22 9 19 21 6 31 39 191
2017 Not a person with a disability 15 16 17 5 5 32 10 53 18 3355
2014 Person with a disability 14 13 27 7 13 18 7 37 27 169
2014 Not a person with a disability 16 16 18 5 4 33 9 55 15 3360

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 33 18 10 9 9 1 60 20 182
2018 Not a person with a disability 31 30 17 5 4 11 1 70 11 3227
2017 Person with a disability 21 21 18 12 14 12 2 48 31 190
2017 Not a person with a disability 27 29 18 6 4 14 2 68 11 3353
2014 Person with a disability 26 27 19 10 10 9 1 58 21 169
2014 Not a person with a disability 28 30 18 5 3 15 1 69 9 3359
2011 Person with a disability 17 41 16 9 10 8 0 63 20 196
2011 Not a person with a disability 28 33 19 5 3 11 0 69 10 3681

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 182
2018 Not a person with a disability 6 94 3226

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 36
2018 Not a person with a disability 29 200

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 83 36
2018 Not a person with a disability 82 200

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 36
2018 Not a person with a disability 5 200

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 36
2018 Not a person with a disability 35 200

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 36
2018 Not a person with a disability 26 200

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 36
2018 Not a person with a disability 5 200

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 36
2018 Not a person with a disability 13 200

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Person with a disability 58 36
2018 Not a person with a disability 3 200

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 36
2018 Not a person with a disability 0 200

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 36
2018 Not a person with a disability 17 200

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 47 36
2018 Not a person with a disability 24 200

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 36
2018 Not a person with a disability 12 200

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 36
2018 Not a person with a disability 6 200

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 36
2018 Not a person with a disability 58 200

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 33
2018 Not a person with a disability 5 194

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 33
2018 Not a person with a disability 21 194

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 33
2018 Not a person with a disability 3 194

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 33
2018 Not a person with a disability 4 194

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 33
2018 Not a person with a disability 13 194

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 33
2018 Not a person with a disability 26 194

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 33
2018 Not a person with a disability 5 194

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 33
2018 Not a person with a disability 40 194

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 33
2018 Not a person with a disability 57 194

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 12 24 5 9 28 5 43 21 183
2018 Not a person with a disability 19 15 19 3 3 35 7 57 9 3215
2017 Person with a disability 10 17 20 7 12 29 6 41 29 190
2017 Not a person with a disability 16 15 17 2 2 38 9 59 9 3351
2014 Person with a disability 15 15 20 7 9 29 5 45 25 168
2014 Not a person with a disability 16 15 18 2 2 39 9 59 7 3358

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 29 19 5 9 9 2 64 15 184
2018 Not a person with a disability 33 30 18 3 3 12 1 73 6 3213
2017 Person with a disability 22 25 18 6 10 15 3 58 20 188
2017 Not a person with a disability 31 29 17 3 2 17 2 74 6 3347
2014 Person with a disability 28 19 19 5 9 19 2 58 18 168
2014 Not a person with a disability 29 29 17 2 2 19 2 74 5 3357
2011 Person with a disability 23 31 19 10 6 9 1 61 18 197
2011 Not a person with a disability 32 32 17 3 2 14 0 75 6 3679
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 22 14 2 11 2 1 72 13 181
2018 Not a person with a disability 60 23 8 3 3 1 0 84 7 3196
2017 Person with a disability 47 24 8 6 12 3 1 74 18 191
2017 Not a person with a disability 60 24 8 4 4 1 0 85 8 3349

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 35 14 5 6 1 0 74 11 184
2018 Not a person with a disability 41 38 12 4 2 2 0 81 7 3221
2017 Person with a disability 19 39 16 9 12 4 0 61 22 189
2017 Not a person with a disability 30 41 15 6 4 4 0 74 10 3347

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 28 18 17 14 1 0 51 31 184
2018 Not a person with a disability 29 36 16 10 6 2 0 67 17 3230
2017 Person with a disability 11 30 17 21 16 4 0 43 39 190
2017 Not a person with a disability 23 39 17 10 8 2 0 64 18 3343

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 26 15 19 19 1 2 45 40 180
2018 Not a person with a disability 25 26 22 13 12 0 2 52 25 3219
2017 Person with a disability 18 17 18 16 28 1 2 36 46 189
2017 Not a person with a disability 24 23 21 14 15 0 2 48 31 3345

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 25 23 20 17 0 0 40 38 183
2018 Not a person with a disability 17 27 29 16 10 0 1 44 26 3228
2017 Person with a disability 14 25 25 19 16 1 2 40 35 190
2017 Not a person with a disability 19 28 27 15 10 0 1 47 25 3350

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 27 21 17 14 0 1 48 31 183
2018 Not a person with a disability 23 30 25 13 8 0 1 53 21 3218
2017 Person with a disability 19 29 22 10 16 1 3 49 27 191
2017 Not a person with a disability 25 30 23 12 8 0 2 56 20 3338

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 24 15 21 19 1 2 43 42 184
2018 Not a person with a disability 22 25 24 16 12 1 2 48 28 3219
2017 Person with a disability 20 20 21 17 18 1 3 42 37 189
2017 Not a person with a disability 24 25 22 15 11 1 2 50 27 3352

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 20 12 8 7 1 11 69 16 184
2018 Not a person with a disability 46 23 15 6 4 1 6 73 11 3204
2017 Person with a disability 35 27 12 7 8 2 8 70 17 189
2017 Not a person with a disability 43 24 14 6 4 1 9 74 10 3354

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 25 20 12 16 0 1 51 29 184
2018 Not a person with a disability 32 27 22 10 8 0 1 60 18 3221
2017 Person with a disability 19 24 26 13 16 1 2 43 30 190
2017 Not a person with a disability 32 30 19 11 6 0 1 63 18 3341

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 26 25 20 7 0 2 47 28 184
2018 Not a person with a disability 27 34 22 10 5 1 1 62 15 3208
2017 Person with a disability 18 27 22 13 15 1 4 47 30 190
2017 Not a person with a disability 29 32 21 10 5 1 2 63 16 3342

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 24 26 19 13 1 2 40 33 184
2018 Not a person with a disability 23 32 24 12 6 1 1 57 19 3207
2017 Person with a disability 14 27 29 12 13 2 3 43 27 190
2017 Not a person with a disability 24 32 22 13 6 0 2 58 20 3340

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 23 21 20 11 0 1 47 31 183
2018 Not a person with a disability 29 32 21 10 7 0 1 62 17 3207
2017 Person with a disability 24 25 21 11 14 3 2 52 26 190
2017 Not a person with a disability 30 31 20 11 6 0 2 62 17 3345

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 24 26 11 11 1 1 51 22 183
2018 Not a person with a disability 29 33 21 10 5 1 1 63 15 3187
2017 Person with a disability 25 27 16 15 14 1 2 54 29 190
2017 Not a person with a disability 32 33 19 9 5 1 2 67 14 3334

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 20 19 7 11 1 3 62 18 184
2018 Not a person with a disability 55 22 11 5 3 0 3 80 9 3195
2017 Person with a disability 40 18 17 13 8 1 3 60 22 191
2017 Not a person with a disability 59 21 11 5 2 0 2 82 7 3347

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 17 14 7 11 2 3 67 19 184
2018 Not a person with a disability 72 13 5 2 1 1 5 91 3 3198

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 21 12 7 9 2 3 70 17 184
2018 Not a person with a disability 71 11 6 3 3 1 4 87 7 3203
2017 Person with a disability 49 16 9 12 8 3 4 69 21 190
2017 Not a person with a disability 73 11 5 3 3 1 4 88 7 3352

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 25 15 11 5 1 1 68 17 181
2018 Not a person with a disability 57 25 10 3 2 0 2 84 6 3211
2017 Person with a disability 43 25 16 6 4 1 4 72 11 189
2017 Not a person with a disability 58 25 8 3 2 0 3 86 5 3348

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 24 14 11 10 1 2 65 21 180
2018 Not a person with a disability 57 20 10 6 5 0 2 79 11 3196
2017 Person with a disability 40 17 15 16 10 1 2 58 27 190
2017 Not a person with a disability 60 19 9 6 4 0 3 81 10 3346

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 15 3 2 1 1 40 91 5 179
2018 Not a person with a disability 53 13 5 2 1 0 25 89 4 3184
2017 Person with a disability 53 8 3 3 0 1 31 90 5 190
2017 Not a person with a disability 54 13 5 2 1 0 25 89 4 3342

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 22 9 2 2 0 9 86 5 179
2018 Not a person with a disability 65 19 8 2 1 0 5 89 3 3196
2017 Person with a disability 61 16 8 3 1 1 11 87 4 187
2017 Not a person with a disability 66 19 6 2 1 0 6 90 3 3336

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 64 14 7 6 4 3 3 83 10 183
2018 Not a person with a disability 72 14 5 2 2 0 4 90 5 3212
2017 Person with a disability 53 18 9 6 7 1 6 76 15 191
2017 Not a person with a disability 70 15 5 3 2 0 4 89 5 3349

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 22 26 7 8 0 2 58 15 182
2018 Not a person with a disability 49 26 15 4 2 0 3 78 7 3209
2017 Person with a disability 30 27 20 11 9 1 3 59 20 189
2017 Not a person with a disability 52 27 13 4 1 0 3 82 5 3343

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 22 36 21 12 0 0 31 33 182
2018 Not a person with a disability 15 34 34 13 4 0 0 49 17 3232
2017 Person with a disability 5 19 36 22 16 1 1 24 39 190
2017 Not a person with a disability 13 33 34 14 4 0 0 47 19 3349

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 26 34 15 10 0 0 25 41 182
2018 Not a person with a disability 8 19 37 25 12 0 0 37 26 3193
2017 Person with a disability 17 32 25 18 5 1 1 24 51 190
2017 Not a person with a disability 7 18 38 25 12 0 1 37 25 3347
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 27 15 10 15 2 2 30 70 184
2018 Not a person with a disability 33 26 19 11 8 2 1 34 66 3227
2017 Person with a disability 24 25 15 10 18 6 2 26 74 191
2017 Not a person with a disability 30 24 19 12 10 3 1 32 68 3353

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 26 123
2018 Not a person with a disability 20 2088
2017 Person with a disability 20 130
2017 Not a person with a disability 19 2190

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 123
2018 Not a person with a disability 35 2088
2017 Person with a disability 39 130
2017 Not a person with a disability 37 2190

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 123
2018 Not a person with a disability 19 2088
2017 Person with a disability 19 130
2017 Not a person with a disability 15 2190

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 30 123
2018 Not a person with a disability 35 2088
2017 Person with a disability 43 130
2017 Not a person with a disability 39 2190

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 123
2018 Not a person with a disability 7 2088
2017 Person with a disability 12 130
2017 Not a person with a disability 7 2190

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 123
2018 Not a person with a disability 28 2088

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 123
2018 Not a person with a disability 35 2088
2017 Person with a disability 43 130
2017 Not a person with a disability 43 2190

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 4 37 14 13 6 26 119
2018 Not a person with a disability 5 46 20 11 4 14 2007
2017 Person with a disability 4 41 15 13 7 19 126
2017 Not a person with a disability 6 50 20 9 4 12 2156

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 31 69 123
2018 Not a person with a disability 41 59 2077

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 11 13 12 17 1 11 53 33 184
2018 Not a person with a disability 41 17 14 9 10 1 9 64 21 3225

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 27 19 14 20 6 4 41 38 122
2018 Not a person with a disability 14 23 18 16 19 2 7 41 39 2081
2017 Person with a disability 9 20 15 13 32 2 8 33 51 130
2017 Not a person with a disability 13 22 16 16 21 2 9 39 43 2196

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 3 17 7 19 42 3 8 23 69 123
2018 Not a person with a disability 5 13 15 18 39 3 6 20 63 2086
2017 Person with a disability 2 7 13 10 60 1 6 10 76 130
2017 Not a person with a disability 3 10 13 18 46 3 7 14 72 2194
Date modified: