2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 41 12 9 5 0 0 75 14 2082
2018 First official language - French 32 40 14 7 5 0 0 73 13 1333
2017 First official language - English 32 43 11 8 5 0 0 75 14 2100
2017 First official language - French 32 43 13 8 4 0 0 75 12 1468
2014 First official language - English 28 44 11 9 7 0 0 72 16 2120
2014 First official language - French 28 45 15 9 3 0 0 73 12 1423
2011 First official language - English 30 41 13 9 6 0 0 72 15 2327
2011 First official language - French 34 39 16 7 4 0 0 73 11 1577
2008 First official language - English 30 43 11 10 6 0 0 73 16 2096
2008 First official language - French 33 42 13 7 4 0 0 76 11 1428

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 36 11 10 8 0 0 71 18 2091
2018 First official language - French 32 38 14 9 7 0 0 70 16 1327
2017 First official language - English 32 36 13 11 8 0 0 69 19 2102
2017 First official language - French 30 37 16 9 7 0 0 68 17 1464

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 35 11 5 2 0 0 82 7 2074
2018 First official language - French 45 36 12 4 3 0 0 81 7 1325
2017 First official language - English 48 35 11 4 2 0 0 83 6 2095
2017 First official language - French 46 37 11 4 2 0 0 83 6 1463
2014 First official language - English 55 31 9 3 2 0 0 86 5 2119
2014 First official language - French 53 33 10 3 2 0 0 86 4 1420
2011 First official language - English 53 33 9 3 1 0 0 87 5 2331
2011 First official language - French 52 36 8 2 1 0 0 88 4 1581

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 38 12 7 3 0 0 78 10 2095
2018 First official language - French 38 37 14 6 4 0 0 75 10 1333
2017 First official language - English 40 39 11 7 3 0 0 79 10 2098
2017 First official language - French 39 40 12 6 3 0 0 79 9 1463
2014 First official language - English 38 39 11 7 4 0 0 78 11 2122
2014 First official language - French 35 43 13 5 3 0 0 79 8 1422
2011 First official language - English 38 43 10 6 3 0 0 80 9 2329
2011 First official language - French 38 44 11 5 2 0 0 82 7 1580
2008 First official language - English 40 42 8 7 4 0 0 81 11 2103
2008 First official language - French 38 44 10 5 2 0 0 82 7 1435

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 32 16 7 5 1 0 73 11 2082
2018 First official language - French 42 31 16 6 4 1 0 73 10 1330
2017 First official language - English 40 31 16 7 6 1 0 71 13 2096
2017 First official language - French 38 34 16 7 5 1 0 73 11 1459
2014 First official language - English 34 36 15 9 6 1 0 71 15 2121
2014 First official language - French 32 39 17 7 4 1 0 72 11 1423
2011 First official language - English 31 34 19 9 6 1 0 66 15 2329
2011 First official language - French 29 37 21 7 4 2 0 67 12 1574

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 34 14 8 5 0 0 73 13 2076
2018 First official language - French 39 36 16 6 4 0 0 75 10 1324
2017 First official language - English 38 34 14 8 5 0 0 72 13 2098
2017 First official language - French 37 37 15 7 4 0 0 74 11 1464
2014 First official language - English 34 36 15 9 6 0 0 71 15 2119
2014 First official language - French 31 41 17 8 3 1 0 73 11 1423
2011 First official language - English 30 38 16 10 5 0 0 69 16 2325
2011 First official language - French 27 41 19 8 4 1 0 68 12 1575
2008 First official language - English 31 38 14 11 6 0 0 69 17 2100
2008 First official language - French 27 42 17 8 5 1 0 70 13 1438

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 25 19 11 8 3 1 61 20 2091
2018 First official language - French 34 25 20 10 8 3 0 61 19 1332
2017 First official language - English 33 24 19 11 8 3 1 60 20 2100
2017 First official language - French 32 27 18 10 7 4 1 62 19 1464
2014 First official language - English 31 25 18 12 9 4 1 60 22 2120
2014 First official language - French 29 28 21 10 7 4 1 60 18 1422
2011 First official language - English 30 26 18 11 9 5 1 59 21 2329
2011 First official language - French 28 27 20 12 8 5 1 58 21 1571
2008 First official language - English 27 28 16 13 10 5 1 58 24 2097
2008 First official language - French 25 30 19 12 8 5 0 58 21 1438
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 26 10 6 4 1 1 80 10 2078
2018 First official language - French 50 29 11 4 3 1 1 81 8 1322
2017 First official language - English 55 24 10 5 4 1 1 81 9 2101
2017 First official language - French 44 35 10 5 3 2 1 81 9 1465
2014 First official language - English 50 29 10 5 5 2 1 80 10 2121
2014 First official language - French 43 33 13 6 3 2 1 78 9 1422
2011 First official language - English 47 29 10 7 5 2 0 78 11 2330
2011 First official language - French 40 35 12 7 3 2 0 77 11 1577
2008 First official language - English 41 32 10 8 7 3 1 75 15 2101
2008 First official language - French 35 34 16 7 5 3 0 71 12 1436

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 30 9 7 4 1 0 80 11 2076
2018 First official language - French 47 33 10 7 3 0 0 80 10 1324
2017 First official language - English 51 28 9 7 5 1 0 80 12 2100
2017 First official language - French 44 36 10 7 3 0 0 80 10 1461
2014 First official language - English 47 31 8 7 6 1 0 78 13 2119
2014 First official language - French 41 38 10 7 3 0 0 80 10 1422
2011 First official language - English 43 33 10 9 6 0 0 76 14 2328
2011 First official language - French 38 38 12 8 4 1 0 76 12 1577
2008 First official language - English 37 35 10 10 7 1 0 72 18 2100
2008 First official language - French 34 36 13 10 6 1 0 70 16 1436

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 25 9 6 5 0 0 80 11 2079
2018 First official language - French 51 29 10 5 4 1 0 81 9 1328
2017 First official language - English 57 24 9 5 5 0 0 81 10 2099
2017 First official language - French 50 30 9 5 5 0 0 81 10 1461
2014 First official language - English 53 28 8 5 5 0 0 82 10 2121
2014 First official language - French 48 32 10 6 3 0 0 80 10 1422

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 28 15 8 7 7 0 67 16 2097
2018 First official language - French 29 34 16 8 6 6 0 68 15 1337
2017 First official language - English 33 29 15 7 7 8 0 68 16 2101
2017 First official language - French 25 36 17 8 6 8 0 66 15 1465
2014 First official language - English 29 32 14 8 6 10 0 68 16 2119
2014 First official language - French 22 39 18 7 5 9 0 67 13 1422
2011 First official language - English 24 29 20 9 8 9 1 60 18 2333
2011 First official language - French 20 33 20 9 6 11 1 60 17 1580

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 31 16 12 9 2 0 62 22 2093
2018 First official language - French 26 34 17 11 8 3 0 62 20 1336
2017 First official language - English 29 31 17 11 9 3 0 62 21 2099
2017 First official language - French 24 34 22 9 8 3 0 60 17 1465
2014 First official language - English 26 34 16 13 9 3 0 62 22 2119
2014 First official language - French 22 36 22 12 5 3 0 60 18 1422
2011 First official language - English 20 33 19 13 12 3 0 54 26 2324
2011 First official language - French 17 33 24 13 9 4 0 52 23 1571
2008 First official language - English 20 35 16 15 12 2 0 56 28 2097
2008 First official language - French 18 34 23 13 8 3 0 54 22 1437

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 29 19 16 10 4 0 52 28 2092
2018 First official language - French 20 32 22 11 9 6 0 55 22 1335
2017 First official language - English 20 30 18 15 11 5 0 53 27 2097
2017 First official language - French 17 31 23 13 7 8 0 53 22 1463
2014 First official language - English 17 32 18 16 10 6 0 53 28 2118
2014 First official language - French 15 33 25 15 6 5 0 51 22 1421
2011 First official language - English 12 32 19 20 10 6 0 47 33 2331
2011 First official language - French 12 31 27 15 7 8 0 47 24 1579
2008 First official language - English 10 31 18 21 13 7 0 44 37 2099
2008 First official language - French 8 33 28 16 7 7 0 45 25 1436

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 32 18 17 13 2 0 51 31 2096
2018 First official language - French 19 34 19 16 10 2 0 54 27 1336
2017 First official language - English 20 31 17 17 12 4 0 53 29 2095
2017 First official language - French 19 36 19 13 9 3 0 58 23 1464
2014 First official language - English 16 36 17 16 12 3 0 53 29 2120
2014 First official language - French 16 40 21 14 6 3 0 58 21 1420
2011 First official language - English 13 33 17 21 14 2 0 47 35 2331
2011 First official language - French 13 35 23 15 9 3 0 51 26 1576
2008 First official language - English 14 33 15 21 13 3 0 49 36 2098
2008 First official language - French 13 38 21 18 8 2 0 52 26 1438
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 33 15 11 8 0 0 65 20 2085
2018 First official language - French 31 34 17 10 8 1 0 66 17 1334
2017 First official language - English 29 37 14 11 8 0 0 66 20 2098
2017 First official language - French 28 36 17 11 7 0 0 65 18 1467
2014 First official language - English 23 36 16 14 10 0 0 59 24 2117
2014 First official language - French 24 37 18 13 6 0 0 62 20 1422
2011 First official language - English 22 40 15 13 10 0 0 62 23 2332
2011 First official language - French 23 38 19 12 7 0 0 62 19 1575

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 38 12 10 4 0 0 74 14 2094
2018 First official language - French 31 41 14 9 5 0 0 72 14 1334
2017 First official language - English 34 40 12 10 4 0 0 74 14 2098
2017 First official language - French 31 42 14 9 4 0 0 73 13 1467

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 23 19 15 11 16 3 45 31 2082
2018 First official language - French 15 25 20 13 10 14 3 48 28 1326
2017 First official language - English 15 21 18 14 10 20 3 47 30 2097
2017 First official language - French 13 23 20 13 10 17 4 46 29 1464
2014 First official language - English 13 21 19 16 12 17 2 42 35 2119
2014 First official language - French 12 25 22 16 9 13 3 44 29 1419

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 32 10 8 4 1 1 77 13 2081
2018 First official language - French 43 35 12 6 4 1 0 78 10 1328
2017 First official language - English 44 34 10 7 5 0 0 78 11 2103
2017 First official language - French 38 37 14 7 4 0 1 76 10 1466
2014 First official language - English 40 37 10 7 5 1 0 77 13 2122
2014 First official language - French 37 39 13 7 3 1 1 77 10 1423
2011 First official language - English 38 37 10 9 5 0 0 75 14 2328
2011 First official language - French 35 37 15 8 5 0 0 72 13 1579
2008 First official language - English 32 36 13 11 8 1 1 68 19 2103
2008 First official language - French 30 36 15 11 7 1 1 67 18 1435

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 35 18 7 4 3 5 68 12 498
2018 First official language - French 28 36 16 6 3 4 8 71 11 359
2017 First official language - English 28 37 12 10 5 3 6 70 17 482
2017 First official language - French 29 34 16 7 3 4 8 71 11 391
2014 First official language - English 31 34 14 7 5 4 6 72 13 472
2014 First official language - French 29 36 13 8 5 3 6 71 14 373

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 44 10 11 4 0 1 74 15 2091
2018 First official language - French 32 44 11 8 4 0 1 77 12 1336
2017 First official language - English 32 38 11 12 6 0 0 70 19 2102
2017 First official language - French 35 40 12 8 5 0 1 75 13 1469
2014 First official language - English 32 39 11 12 6 0 1 71 18 2121
2014 First official language - French 35 40 13 8 4 0 1 75 12 1422
2011 First official language - English 31 41 12 9 5 0 1 74 14 2330
2011 First official language - French 32 41 14 8 3 0 1 75 11 1577
2008 First official language - English 30 42 12 10 4 0 1 73 15 2100
2008 First official language - French 31 44 13 8 2 0 1 77 10 1435

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 40 12 7 3 0 0 78 10 2090
2018 First official language - French 39 36 12 8 4 0 0 75 12 1333
2017 First official language - English 39 39 11 7 4 0 0 78 11 2100
2017 First official language - French 37 40 14 6 3 0 0 77 9 1468
2014 First official language - English 38 39 11 7 4 0 0 77 12 2120
2014 First official language - French 34 41 15 7 3 0 0 76 10 1423
2011 First official language - English 41 37 12 6 4 0 0 78 11 2331
2011 First official language - French 41 36 13 6 3 0 1 78 9 1569
2008 First official language - English 36 42 11 8 4 0 0 78 12 2099
2008 First official language - French 35 41 14 7 3 0 0 76 10 1437

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 41 7 5 3 0 0 85 8 2074
2018 First official language - French 44 36 9 7 4 0 0 80 11 1321
2017 First official language - English 45 38 8 6 3 0 0 84 9 2099
2017 First official language - French 44 38 9 6 3 0 0 82 9 1465
2014 First official language - English 44 38 8 6 4 0 0 82 10 2115
2014 First official language - French 40 39 11 6 3 0 0 79 10 1421
2011 First official language - English 46 37 7 6 3 0 0 84 9 2327
2011 First official language - French 42 39 10 5 3 0 0 82 8 1577
2008 First official language - English 44 41 6 5 4 0 0 85 9 2104
2008 First official language - French 40 42 9 6 2 0 0 82 8 1436

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 32 16 14 10 2 0 58 25 2084
2018 First official language - French 24 37 19 11 6 3 0 63 18 1333
2017 First official language - English 28 33 14 13 10 3 1 63 23 2100
2017 First official language - French 30 37 18 8 5 3 0 68 13 1461
2014 First official language - English 23 32 16 15 11 3 1 56 27 2119
2014 First official language - French 26 39 18 10 5 3 0 67 15 1421
2011 First official language - English 23 34 15 14 12 1 0 59 26 2332
2011 First official language - French 27 36 18 11 6 2 0 64 18 1577
2008 First official language - English 19 38 17 14 11 2 0 58 25 2097
2008 First official language - French 23 38 20 12 6 2 0 62 18 1438

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 26 14 16 19 2 1 50 36 2088
2018 First official language - French 22 28 17 14 15 2 2 52 31 1337
2017 First official language - English 23 25 13 16 19 2 2 50 37 2099
2017 First official language - French 20 29 18 15 14 3 3 51 30 1464
2014 First official language - English 17 23 14 18 25 2 2 41 44 2119
2014 First official language - French 16 24 20 17 17 3 3 43 35 1423
2011 First official language - English 14 25 14 17 27 1 2 40 45 2329
2011 First official language - French 15 25 20 17 19 2 2 41 37 1573
2008 First official language - English 14 29 14 19 22 2 2 44 42 2098
2008 First official language - French 18 29 19 18 14 2 1 48 33 1439

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 39 11 10 8 0 0 71 18 2083
2018 First official language - French 30 38 15 10 6 0 1 68 16 1328
2017 First official language - English 32 38 12 11 6 0 0 71 17 2095
2017 First official language - French 30 37 16 10 6 0 1 67 17 1460
2014 First official language - English 24 42 12 13 9 0 0 66 22 2121
2014 First official language - French 23 41 15 12 7 0 0 65 19 1423
2011 First official language - English 30 40 13 11 6 0 0 70 17 2330
2011 First official language - French 30 38 16 9 6 0 0 69 15 1580

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 32 14 11 8 0 0 67 19 2080
2018 First official language - French 34 34 17 8 6 0 1 69 14 1324
2017 First official language - English 34 34 15 10 8 0 0 68 18 2098
2017 First official language - French 33 36 15 9 7 0 0 69 16 1458
2014 First official language - English 28 34 15 14 9 0 0 63 23 2120
2014 First official language - French 28 38 16 12 6 0 0 66 18 1422

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 35 14 11 6 0 1 70 17 2089
2018 First official language - French 33 38 16 7 5 0 0 71 13 1324
2017 First official language - English 35 37 13 9 5 0 1 72 14 2097
2017 First official language - French 34 38 15 8 5 0 0 72 12 1463
2014 First official language - English 29 38 15 11 6 1 0 68 17 2119
2014 First official language - French 29 41 16 9 4 1 1 71 13 1422
2011 First official language - English 36 40 13 7 3 1 1 77 10 2329
2011 First official language - French 34 42 14 6 3 1 1 77 8 1576

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 34 20 10 7 4 0 61 18 2090
2018 First official language - French 21 39 22 9 6 4 1 62 15 1338
2017 First official language - English 23 36 19 10 7 4 0 61 19 2096
2017 First official language - French 20 36 22 10 6 5 1 60 17 1465

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 29 9 8 4 1 0 79 12 2089
2018 First official language - French 47 32 10 7 4 0 1 79 11 1331
2017 First official language - English 49 30 8 7 5 0 0 79 12 2100
2017 First official language - French 45 33 11 5 5 1 1 79 10 1466
2014 First official language - English 45 32 10 8 5 0 0 77 13 2121
2014 First official language - French 40 35 12 8 4 0 1 77 12 1421
2011 First official language - English 48 33 8 6 4 0 0 81 10 2330
2011 First official language - French 40 38 12 6 2 1 1 80 8 1578

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 32 17 8 5 0 0 69 14 2096
2018 First official language - French 41 31 15 9 4 0 0 72 13 1336
2017 First official language - English 37 34 18 7 3 0 1 71 11 2103
2017 First official language - French 41 36 13 7 2 0 1 78 10 1468
2014 First official language - English 34 36 19 7 3 0 0 70 10 2121
2014 First official language - French 40 38 13 5 2 0 0 79 8 1422
2011 First official language - English 35 37 18 6 4 0 0 72 10 2330
2011 First official language - French 37 38 15 6 3 0 1 76 10 1575
2008 First official language - English 27 38 21 9 5 0 0 65 13 2104
2008 First official language - French 29 39 18 9 5 0 0 68 14 1438

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 28 35 37 2090
2018 First official language - French 30 37 32 1339
2017 First official language - English 28 37 35 2102
2017 First official language - French 29 39 33 1467
2014 First official language - English 27 38 35 2122
2014 First official language - French 27 41 32 1422
2011 First official language - English 27 40 33 2334
2011 First official language - French 30 40 30 1578

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 11 23 43 6 9 8 583
2018 First official language - French 14 28 42 4 4 7 407
2017 First official language - English 14 21 39 7 11 8 572
2017 First official language - French 17 26 40 4 5 7 419
2014 First official language - English 18 25 37 11 9999 10 586
2014 First official language - French 21 24 39 6 9999 11 387
2011 First official language - English 20 20 42 9 9999 9 636
2011 First official language - French 18 28 39 7 9999 8 468
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 39 8 4 2 0 0 87 5 2092
2018 First official language - French 43 41 10 4 2 0 0 84 6 1335
2017 First official language - English 44 38 9 6 3 0 0 83 8 2097
2017 First official language - French 39 41 11 5 3 1 0 81 8 1462
2014 First official language - English 39 41 10 5 4 1 0 81 9 2121
2014 First official language - French 36 44 12 5 2 1 0 80 7 1423
2011 First official language - English 38 42 11 6 3 1 0 80 9 2333
2011 First official language - French 37 43 12 6 2 1 0 80 8 1574
2008 First official language - English 41 38 10 6 4 1 0 80 10 2101
2008 First official language - French 38 42 13 5 3 1 0 80 8 1437

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 43 15 10 4 1 0 71 14 2086
2018 First official language - French 25 45 17 8 4 1 0 71 12 1337
2017 First official language - English 30 43 14 9 4 1 0 73 13 2103
2017 First official language - French 27 44 18 7 3 1 0 73 9 1463
2014 First official language - English 26 42 17 10 4 2 0 69 14 2121
2014 First official language - French 23 46 19 7 2 2 0 71 9 1423
2011 First official language - English 23 40 18 12 5 2 0 64 17 2329
2011 First official language - French 24 43 17 10 4 2 0 68 14 1574

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 21 37 21 9 1 1 31 31 2093
2018 First official language - French 10 27 35 19 7 1 2 27 37 1331
2017 First official language - English 9 20 37 20 10 1 2 31 30 2090
2017 First official language - French 9 24 34 18 10 1 4 29 35 1463
2014 First official language - English 8 24 39 19 8 1 2 27 33 2116
2014 First official language - French 9 28 37 17 6 1 2 24 38 1423
2011 First official language - English 10 24 35 20 8 1 2 29 35 2328
2011 First official language - French 9 28 34 19 6 1 3 26 39 1576
2008 First official language - English 10 26 36 19 7 1 2 26 37 2101
2008 First official language - French 10 31 32 18 7 1 2 25 42 1433

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 12 26 32 19 2 2 52 21 2086
2018 First official language - French 8 19 28 25 14 3 2 42 29 1328
2017 First official language - English 8 14 24 28 20 2 4 51 23 2091
2017 First official language - French 7 15 26 24 18 5 6 47 24 1456
2014 First official language - English 6 16 26 31 17 2 3 51 22 2112
2014 First official language - French 7 17 29 25 14 4 4 43 26 1422
2011 First official language - English 8 15 28 28 17 2 3 47 24 2326
2011 First official language - French 7 16 27 27 13 4 5 44 25 1573
2008 First official language - English 9 19 27 27 14 2 3 43 30 2094
2008 First official language - French 8 22 30 23 11 4 3 36 32 1434

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 20 31 21 11 1 2 33 35 2092
2018 First official language - French 17 24 32 15 7 3 3 23 43 1330
2017 First official language - English 15 21 29 19 11 2 4 32 38 2091
2017 First official language - French 17 26 28 14 8 3 5 23 47 1460
2014 First official language - English 19 23 28 17 9 1 2 27 44 2112
2014 First official language - French 22 29 26 11 7 3 3 19 54 1420
2011 First official language - English 19 21 27 18 10 1 3 30 42 2329
2011 First official language - French 18 28 27 13 8 3 4 22 49 1573
2008 First official language - English 16 24 31 17 8 1 3 26 42 2097
2008 First official language - French 18 28 29 13 7 2 2 21 48 1432

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 31 29 14 1 1 44 25 2080
2018 First official language - French 9 18 34 25 13 1 1 38 27 1328
2017 First official language - English 9 13 29 28 17 1 2 47 23 2085
2017 First official language - French 7 17 32 26 14 2 3 41 25 1457
2014 First official language - English 8 16 34 28 12 1 2 41 24 2109
2014 First official language - French 7 20 37 22 10 2 2 33 28 1421
2011 First official language - English 7 14 33 29 14 1 2 44 22 2325
2011 First official language - French 9 19 34 24 9 1 3 35 30 1570
2008 First official language - English 8 16 35 27 11 1 2 39 25 2091
2008 First official language - French 9 25 31 23 8 1 2 32 36 1434

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 20 29 20 12 2 2 34 36 2092
2018 First official language - French 15 23 28 18 11 1 3 31 40 1333
2017 First official language - English 15 20 28 18 14 1 4 34 36 2091
2017 First official language - French 13 22 26 19 14 1 5 36 37 1461
2014 First official language - English 15 23 30 17 10 1 3 29 39 2112
2014 First official language - French 15 24 30 16 9 1 4 27 41 1420
2011 First official language - English 14 23 32 18 10 1 3 29 38 2326
2011 First official language - French 14 25 28 19 9 1 5 29 41 1576
2008 First official language - English 14 23 30 19 10 1 3 31 38 2093
2008 First official language - French 14 25 29 17 11 1 3 29 40 1430

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 15 25 25 19 3 3 47 26 2083
2018 First official language - French 14 22 26 20 11 4 3 34 39 1328
2017 First official language - English 10 13 23 25 21 3 5 50 25 2092
2017 First official language - French 12 19 25 21 14 3 5 38 34 1462
2014 First official language - English 5 11 23 32 22 2 6 58 17 2110
2014 First official language - French 7 14 26 28 17 3 5 49 23 1420
2011 First official language - English 5 11 26 28 21 2 6 54 18 2318
2011 First official language - French 7 17 26 24 16 3 7 44 26 1572
2008 First official language - English 10 17 25 25 17 2 5 45 29 2096
2008 First official language - French 12 21 24 23 12 3 4 38 36 1434

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 20 33 21 11 2 1 33 33 2090
2018 First official language - French 13 22 33 18 9 3 3 29 37 1333
2017 First official language - English 13 18 33 18 12 2 3 32 33 2093
2017 First official language - French 11 21 32 17 11 4 4 30 35 1460
2014 First official language - English 17 22 29 17 10 2 3 28 41 2114
2014 First official language - French 13 23 34 14 8 4 3 24 39 1421

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 30 10 9 7 1 0 74 16 2080
2018 First official language - French 46 32 7 8 5 0 0 79 13 1325
2017 First official language - English 49 26 8 9 6 1 0 76 16 2099
2017 First official language - French 45 34 8 7 5 1 0 80 12 1465
2014 First official language - English 45 28 8 11 7 1 0 74 18 2121
2014 First official language - French 45 35 9 7 3 1 0 80 10 1422

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 32 6 6 3 1 0 85 9 2080
2018 First official language - French 50 34 7 6 3 0 0 84 8 1328
2017 First official language - English 51 32 8 6 2 1 0 84 9 2099
2017 First official language - French 45 38 8 5 3 0 0 83 9 1463
2014 First official language - English 47 36 8 7 3 0 0 83 9 2118
2014 First official language - French 41 44 8 4 2 0 0 86 5 1421

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 11 5 3 1 0 81 8 2085
2018 First official language - French 41 38 12 4 3 1 0 80 7 1328

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 32 12 3 2 3 1 82 5 2080
2018 First official language - French 46 36 11 3 2 2 0 84 4 1328
2017 First official language - English 43 32 13 4 3 5 0 79 7 2100
2017 First official language - French 37 40 15 2 3 3 1 79 5 1465
2014 First official language - English 46 31 13 3 2 6 0 81 6 2117
2014 First official language - French 41 39 12 2 1 4 1 84 3 1423

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 11 5 2 2 0 81 8 2086
2018 First official language - French 46 38 10 3 2 1 0 85 5 1334
2017 First official language - English 39 39 11 5 3 3 0 80 8 2100
2017 First official language - French 39 42 12 3 3 2 0 82 6 1464
2014 First official language - English 43 36 11 5 3 3 0 81 8 2120
2014 First official language - French 39 42 12 3 2 3 0 83 5 1422
2011 First official language - English 34 36 15 6 5 4 0 73 11 2332
2011 First official language - French 31 39 17 5 3 4 0 73 9 1576

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 32 9 4 3 0 0 83 7 2089
2018 First official language - French 50 37 7 4 2 0 0 87 6 1330
2017 First official language - English 49 33 9 5 4 1 0 82 9 2100
2017 First official language - French 46 40 7 4 3 0 0 86 7 1462
2014 First official language - English 50 32 10 4 3 1 0 83 7 2119
2014 First official language - French 45 40 9 4 1 1 0 85 5 1421
2011 First official language - English 42 35 13 6 4 1 0 77 10 2326
2011 First official language - French 36 43 12 5 3 1 0 80 8 1569
2008 First official language - English 37 39 12 7 6 1 0 76 13 2097
2008 First official language - French 31 45 14 6 3 1 0 76 10 1435

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 30 19 9 6 7 3 62 17 2083
2018 First official language - French 26 32 16 9 7 7 4 65 18 1326
2017 First official language - English 33 29 12 9 6 5 5 69 17 2103
2017 First official language - French 25 35 15 8 7 5 6 67 16 1466
2014 First official language - English 33 29 15 8 6 5 4 69 15 2116
2014 First official language - French 26 35 17 8 5 6 4 67 14 1422

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 35 14 10 6 4 1 69 16 2089
2018 First official language - French 28 38 15 10 5 3 1 69 16 1335
2017 First official language - English 34 34 12 9 5 5 1 73 15 2099
2017 First official language - French 28 38 14 10 5 3 1 69 16 1464
2014 First official language - English 36 36 12 7 4 4 1 76 12 2118
2014 First official language - French 30 41 13 8 4 3 1 74 13 1422
2011 First official language - English 32 31 15 10 5 5 2 68 16 2329
2011 First official language - French 28 34 15 12 6 5 1 65 19 1575
2008 First official language - English 28 30 14 12 8 5 2 63 22 2100
2008 First official language - French 24 35 15 13 6 5 1 64 20 1436

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 36 18 7 4 2 0 70 11 2082
2018 First official language - French 29 39 19 6 3 2 0 70 10 1334

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 22 20 13 14 12 3 45 31 2089
2018 First official language - French 16 25 21 13 12 11 3 47 29 1336
2017 First official language - English 17 21 16 13 15 13 4 46 34 2099
2017 First official language - French 14 21 22 12 13 13 5 42 31 1465
2014 First official language - English 16 20 18 14 15 13 3 43 36 2119
2014 First official language - French 12 22 20 16 15 11 4 40 36 1423
2011 First official language - English 13 19 19 14 15 16 4 40 37 2332
2011 First official language - French 11 20 20 15 14 16 5 39 36 1578

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 2095
2018 First official language - French 12 88 1336

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 261
2018 First official language - French 49 162

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 63 261
2018 First official language - French 62 162

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 261
2018 First official language - French 6 162

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 261
2018 First official language - French 6 162

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 261
2018 First official language - French 4 162

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 2 261
2018 First official language - French 5 162

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 261
2018 First official language - French 37 162

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 261
2018 First official language - French 32 162

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 261
2018 First official language - French 43 162

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 261
2018 First official language - French 37 162

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 261
2018 First official language - French 24 162

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 261
2018 First official language - French 50 162

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 261
2018 First official language - French 29 162

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 261
2018 First official language - French 5 162

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 261
2018 First official language - French 9 162

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 261
2018 First official language - French 43 162

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 261
2018 First official language - French 25 162

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 261
2018 First official language - French 14 162

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 261
2018 First official language - French 61 163

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 261
2018 First official language - French 22 163

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 261
2018 First official language - French 7 163

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 261
2018 First official language - French 11 163

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 261
2018 First official language - French 8 163

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 261
2018 First official language - French 15 163

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 261
2018 First official language - French 13 163

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 261
2018 First official language - French 23 163

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 248
2018 First official language - French 7 159

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 248
2018 First official language - French 17 159

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 248
2018 First official language - French 6 159

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 248
2018 First official language - French 7 159

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 248
2018 First official language - French 10 159

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 248
2018 First official language - French 9 159

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 248
2018 First official language - French 11 159

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 248
2018 First official language - French 8 159

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 248
2018 First official language - French 15 159

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 248
2018 First official language - French 31 159

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 248
2018 First official language - French 13 159

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 248
2018 First official language - French 45 159

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 58 248
2018 First official language - French 45 159

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 248
2018 First official language - French 4 159

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 248
2018 First official language - French 17 159

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 14 20 6 6 31 7 48 19 2097
2018 First official language - French 17 17 21 4 6 28 7 53 15 1330
2017 First official language - English 16 14 18 6 6 31 9 50 20 2103
2017 First official language - French 13 18 16 5 6 32 10 54 19 1468
2014 First official language - English 17 14 18 5 5 33 9 53 17 2120
2014 First official language - French 14 19 19 5 4 31 8 55 14 1423

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 28 18 6 4 11 1 67 12 2096
2018 First official language - French 30 35 16 4 4 10 1 72 9 1332
2017 First official language - English 29 26 18 7 4 14 2 65 13 2102
2017 First official language - French 24 34 17 5 5 14 2 69 12 1466
2014 First official language - English 29 26 18 5 4 16 1 67 11 2120
2014 First official language - French 25 36 18 5 2 13 1 71 8 1422
2011 First official language - English 29 31 19 5 4 11 1 68 10 2330
2011 First official language - French 26 35 18 6 3 11 0 69 10 1574

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 2096
2018 First official language - French 6 94 1332

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 155
2018 First official language - French 29 81

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 81 155
2018 First official language - French 86 81

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 155
2018 First official language - French 7 81

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 155
2018 First official language - French 26 81

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 155
2018 First official language - French 22 81

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 155
2018 First official language - French 11 81

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 155
2018 First official language - French 35 81

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 155
2018 First official language - French 21 81

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 155
2018 First official language - French 6 81

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 155
2018 First official language - French 13 81

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 155
2018 First official language - French 7 81

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 155
2018 First official language - French 0 81

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 155
2018 First official language - French 20 81

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 155
2018 First official language - French 35 81

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 155
2018 First official language - French 16 81

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 155
2018 First official language - French 11 81

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 155
2018 First official language - French 6 81

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 155
2018 First official language - French 9 81

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 155
2018 First official language - French 49 81

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 149
2018 First official language - French 0 77

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 149
2018 First official language - French 19 77

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 149
2018 First official language - French 0 77

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 149
2018 First official language - French 6 77

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 149
2018 First official language - French 18 77

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 149
2018 First official language - French 26 77

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 149
2018 First official language - French 9 77

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 149
2018 First official language - French 44 77

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 64 149
2018 First official language - French 48 77

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 149
2018 First official language - French 18 77

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 12 21 3 3 35 7 53 11 2084
2018 First official language - French 19 18 18 2 3 33 7 61 9 1333
2017 First official language - English 16 12 19 3 3 38 9 54 11 2098
2017 First official language - French 15 19 15 2 3 37 9 63 9 1468
2014 First official language - English 17 12 19 2 3 39 8 55 9 2118
2014 First official language - French 14 18 17 2 1 38 9 61 6 1423

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 27 19 4 3 12 1 71 8 2086
2018 First official language - French 31 34 17 2 3 12 1 75 6 1331
2017 First official language - English 33 25 18 3 3 17 2 70 7 2093
2017 First official language - French 27 34 15 2 3 16 2 76 6 1467
2014 First official language - English 31 24 19 3 2 20 1 70 6 2118
2014 First official language - French 26 36 15 2 1 18 2 77 4 1422
2011 First official language - English 33 29 17 4 3 15 0 73 7 2327
2011 First official language - French 29 36 17 3 2 13 0 75 5 1577
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 61 21 9 4 4 1 0 83 8 2073
2018 First official language - French 57 27 8 3 4 2 0 85 7 1323
2017 First official language - English 62 21 7 4 4 2 0 85 8 2099
2017 First official language - French 55 28 8 4 4 1 0 83 8 1465

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 36 13 5 3 2 0 79 8 2089
2018 First official language - French 39 41 11 4 2 2 0 82 6 1333
2017 First official language - English 30 40 14 7 5 4 0 73 12 2099
2017 First official language - French 28 41 17 5 3 5 0 73 9 1462

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 34 16 11 7 2 0 65 19 2096
2018 First official language - French 28 37 17 9 6 2 0 67 16 1335
2017 First official language - English 24 37 16 12 8 3 0 63 20 2095
2017 First official language - French 20 43 19 9 8 2 0 64 17 1463

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 28 20 13 12 0 1 54 26 2085
2018 First official language - French 25 23 23 14 13 1 3 49 27 1332
2017 First official language - English 25 25 21 13 14 0 1 51 28 2094
2017 First official language - French 22 20 20 16 19 0 3 43 36 1465

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 28 28 16 10 0 1 45 26 2095
2018 First official language - French 17 25 29 16 12 0 1 43 28 1335
2017 First official language - English 18 30 25 16 10 0 1 48 26 2101
2017 First official language - French 20 25 30 14 10 0 2 45 25 1464

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 31 23 13 8 0 1 55 21 2093
2018 First official language - French 20 28 27 14 8 1 2 50 23 1327
2017 First official language - English 26 31 21 11 8 0 2 59 20 2093
2017 First official language - French 22 29 26 13 8 0 3 52 21 1461

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 26 23 15 12 1 1 50 27 2091
2018 First official language - French 20 23 24 19 13 0 2 43 32 1331
2017 First official language - English 26 24 21 15 12 1 2 51 28 2101
2017 First official language - French 20 25 24 15 12 0 3 47 28 1465

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 23 15 6 5 1 5 73 12 2080
2018 First official language - French 45 22 14 6 3 1 9 73 11 1326
2017 First official language - English 44 23 15 6 4 1 7 73 11 2101
2017 First official language - French 41 25 13 6 3 1 12 75 11 1467

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 28 22 10 9 0 1 59 19 2089
2018 First official language - French 34 26 21 11 7 0 1 60 18 1334
2017 First official language - English 31 31 19 11 7 0 1 62 19 2095
2017 First official language - French 33 27 21 11 6 0 2 61 18 1461

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 22 12 5 1 1 60 17 2084
2018 First official language - French 27 32 22 10 5 1 2 62 15 1328
2017 First official language - English 28 32 21 11 6 1 2 61 17 2095
2017 First official language - French 31 30 21 10 4 1 3 63 15 1462

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 33 24 13 7 0 1 55 20 2083
2018 First official language - French 24 31 24 13 6 1 2 56 19 1327
2017 First official language - English 23 33 21 14 7 0 2 57 21 2094
2017 First official language - French 25 30 23 12 7 1 3 57 19 1461

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 31 21 11 7 0 1 60 19 2083
2018 First official language - French 28 31 21 11 6 1 2 61 17 1327
2017 First official language - English 30 31 19 11 7 0 2 62 18 2097
2017 First official language - French 30 30 20 10 7 0 3 62 17 1463

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 33 22 9 5 0 1 62 15 2068
2018 First official language - French 29 31 21 11 5 1 2 62 17 1323
2017 First official language - English 31 34 18 9 5 1 2 67 14 2090
2017 First official language - French 32 31 20 9 5 0 3 65 15 1459

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 22 12 5 4 0 2 78 10 2077
2018 First official language - French 53 21 12 5 3 1 4 78 9 1322
2017 First official language - English 57 22 11 5 3 0 2 81 8 2098
2017 First official language - French 58 19 11 6 2 0 3 80 8 1465

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 73 13 6 2 2 1 5 90 4 2081
2018 First official language - French 68 15 6 3 1 1 6 89 4 1321

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 71 12 7 3 4 1 3 86 7 2081
2018 First official language - French 68 13 6 3 4 1 5 86 8 1326
2017 First official language - English 74 11 5 3 3 1 3 88 6 2100
2017 First official language - French 69 12 6 5 4 1 5 85 9 1467

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 27 10 3 2 0 1 84 5 2082
2018 First official language - French 56 23 11 5 3 0 2 81 8 1331
2017 First official language - English 59 26 8 3 2 0 2 87 4 2099
2017 First official language - French 56 23 10 5 3 0 4 82 7 1463

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 21 10 5 6 0 1 78 12 2074
2018 First official language - French 58 19 10 7 4 0 2 79 11 1323
2017 First official language - English 58 20 9 6 4 1 2 79 11 2099
2017 First official language - French 60 16 8 7 4 0 4 80 12 1461

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 14 5 2 1 0 27 90 3 2061
2018 First official language - French 54 13 5 2 1 0 24 89 4 1322
2017 First official language - English 55 14 4 2 1 0 25 91 3 2095
2017 First official language - French 53 12 6 3 1 1 25 87 5 1462

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 64 20 8 2 1 0 5 89 3 2074
2018 First official language - French 66 17 7 2 1 1 6 89 3 1322
2017 First official language - English 64 22 7 1 1 1 6 91 2 2091
2017 First official language - French 68 14 7 2 1 0 8 90 3 1457

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 71 15 5 2 2 0 3 90 5 2088
2018 First official language - French 72 12 6 2 2 0 5 89 5 1328
2017 First official language - English 67 17 6 4 2 1 3 87 6 2101
2017 First official language - French 72 13 5 2 2 0 6 91 4 1464

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 27 14 4 3 0 3 79 7 2082
2018 First official language - French 47 25 18 5 3 0 3 75 7 1329
2017 First official language - English 50 30 12 4 2 0 2 82 5 2096
2017 First official language - French 52 23 14 4 2 0 4 79 7 1461

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 34 33 14 4 0 0 49 18 2095
2018 First official language - French 14 31 37 14 5 0 1 45 18 1338
2017 First official language - English 13 34 34 14 5 0 0 47 19 2102
2017 First official language - French 12 31 36 15 6 0 0 43 21 1462

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 37 25 11 0 0 36 27 2075
2018 First official language - French 8 20 36 23 13 0 0 36 28 1321
2017 First official language - English 7 19 39 25 10 0 1 35 26 2097
2017 First official language - French 7 19 34 24 15 0 1 40 26 1465
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 27 19 10 9 2 1 33 67 2094
2018 First official language - French 33 24 19 12 9 2 1 35 65 1335
2017 First official language - English 28 26 20 11 10 5 1 30 70 2103
2017 First official language - French 33 21 18 13 12 2 1 34 66 1465

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 1374
2018 First official language - French 19 847
2017 First official language - English 19 1401
2017 First official language - French 19 936

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 1374
2018 First official language - French 33 847
2017 First official language - English 38 1401
2017 First official language - French 35 936

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 1374
2018 First official language - French 21 847
2017 First official language - English 13 1401
2017 First official language - French 18 936

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 1374
2018 First official language - French 34 847
2017 First official language - English 38 1401
2017 First official language - French 40 936

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 1374
2018 First official language - French 9 847
2017 First official language - English 6 1401
2017 First official language - French 9 936

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 1374
2018 First official language - French 28 847

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 1374
2018 First official language - French 36 847
2017 First official language - English 42 1401
2017 First official language - French 44 936

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 6 44 19 12 4 15 1317
2018 First official language - French 4 47 20 11 3 15 819
2017 First official language - English 6 49 20 10 4 11 1371
2017 First official language - French 5 50 19 8 4 13 923

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 40 60 1364
2018 First official language - French 40 60 846

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 18 14 8 10 1 8 65 19 2094
2018 First official language - French 38 14 15 10 10 1 10 60 23 1334

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 23 17 15 21 2 6 41 39 1369
2018 First official language - French 13 23 20 16 17 3 8 40 38 844
2017 First official language - English 13 22 16 17 22 2 8 39 43 1401
2017 First official language - French 11 21 17 14 22 2 12 38 43 942

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 14 14 18 40 3 6 21 63 1372
2018 First official language - French 4 13 16 20 38 3 6 19 64 847
2017 First official language - English 3 10 14 17 47 3 7 14 71 1402
2017 First official language - French 2 9 12 18 48 3 8 13 74 940
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