2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 43 10 8 2 1 0 79 11 551
2018 3 to 10 years in the federal public service 31 42 13 8 5 0 0 74 13 1022
2018 11 to 20 years in the federal public service 33 40 13 9 6 0 0 73 14 1241
2018 More than 20 years in the federal public service 35 39 13 8 5 0 0 74 13 583
2017 Less than 3 years in the federal public service 32 47 10 8 2 0 0 79 10 469
2017 3 to 10 years in the federal public service 30 42 13 9 6 0 0 72 15 1134
2017 11 to 20 years in the federal public service 32 43 12 8 4 0 0 75 12 1265
2017 More than 20 years in the federal public service 34 42 11 9 4 0 0 76 13 645
2014 Less than 3 years in the federal public service 27 51 11 7 4 0 0 78 11 169
2014 3 to 10 years in the federal public service 27 44 13 10 6 0 0 71 16 1342
2014 11 to 20 years in the federal public service 29 44 11 9 6 0 0 73 15 1144
2014 More than 20 years in the federal public service 29 44 14 8 5 0 0 73 13 832
2011 Less than 3 years in the federal public service 30 41 14 9 5 0 0 72 14 451
2011 3 to 10 years in the federal public service 31 41 15 8 5 0 0 71 13 1488
2011 11 to 20 years in the federal public service 31 41 14 8 6 0 0 72 13 923
2011 More than 20 years in the federal public service 35 40 12 7 5 0 0 76 13 1008
2008 Less than 3 years in the federal public service 34 44 10 7 4 0 0 79 11 470
2008 3 to 10 years in the federal public service 29 44 13 9 5 0 0 73 14 1275
2008 11 to 20 years in the federal public service 30 43 12 10 5 0 0 73 16 719
2008 More than 20 years in the federal public service 34 41 11 8 6 0 0 75 14 1023

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 38 11 6 2 0 0 82 8 553
2018 3 to 10 years in the federal public service 34 38 12 9 7 0 0 72 17 1023
2018 11 to 20 years in the federal public service 31 36 14 11 9 0 0 67 20 1246
2018 More than 20 years in the federal public service 32 34 14 11 9 0 0 67 20 578
2017 Less than 3 years in the federal public service 39 41 13 5 2 0 0 80 8 469
2017 3 to 10 years in the federal public service 32 35 14 11 8 0 0 67 19 1134
2017 11 to 20 years in the federal public service 29 38 14 10 9 0 0 67 19 1264
2017 More than 20 years in the federal public service 30 33 15 13 8 0 0 64 21 644

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 35 12 5 1 0 0 82 6 553
2018 3 to 10 years in the federal public service 43 37 12 5 3 0 0 80 8 1019
2018 11 to 20 years in the federal public service 45 36 12 4 2 0 0 81 7 1235
2018 More than 20 years in the federal public service 56 31 7 3 3 0 0 88 5 575
2017 Less than 3 years in the federal public service 47 34 15 4 1 0 0 80 5 467
2017 3 to 10 years in the federal public service 45 38 10 4 2 0 0 83 6 1129
2017 11 to 20 years in the federal public service 47 37 10 4 2 0 0 84 6 1262
2017 More than 20 years in the federal public service 53 32 9 3 2 0 0 85 5 645
2014 Less than 3 years in the federal public service 60 27 7 3 2 1 0 88 5 169
2014 3 to 10 years in the federal public service 50 35 10 3 2 0 0 85 5 1340
2014 11 to 20 years in the federal public service 54 31 10 3 2 0 0 85 5 1144
2014 More than 20 years in the federal public service 59 29 7 3 1 0 0 89 4 830
2011 Less than 3 years in the federal public service 46 40 10 3 0 0 0 86 4 453
2011 3 to 10 years in the federal public service 51 37 9 2 1 0 0 88 4 1491
2011 11 to 20 years in the federal public service 54 32 8 3 2 0 0 87 5 922
2011 More than 20 years in the federal public service 58 30 8 3 1 0 0 88 4 1011

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 37 12 6 2 0 0 81 8 554
2018 3 to 10 years in the federal public service 38 39 13 5 4 0 0 77 9 1025
2018 11 to 20 years in the federal public service 37 39 13 8 4 0 0 76 11 1249
2018 More than 20 years in the federal public service 42 34 14 6 4 0 0 76 10 582
2017 Less than 3 years in the federal public service 44 41 9 4 2 0 0 85 6 467
2017 3 to 10 years in the federal public service 38 40 12 7 3 0 0 78 10 1130
2017 11 to 20 years in the federal public service 38 39 12 7 4 0 0 77 11 1264
2017 More than 20 years in the federal public service 40 38 12 7 3 0 0 78 10 646
2014 Less than 3 years in the federal public service 42 38 11 5 3 1 0 81 8 169
2014 3 to 10 years in the federal public service 36 42 11 6 4 0 0 79 10 1342
2014 11 to 20 years in the federal public service 37 39 13 7 4 0 0 76 11 1144
2014 More than 20 years in the federal public service 38 42 11 6 3 0 0 80 9 833
2011 Less than 3 years in the federal public service 40 42 12 4 1 0 0 82 6 453
2011 3 to 10 years in the federal public service 37 44 10 6 3 0 0 81 8 1491
2011 11 to 20 years in the federal public service 37 43 10 6 3 0 0 81 10 921
2011 More than 20 years in the federal public service 39 43 10 5 3 0 0 82 8 1010
2008 Less than 3 years in the federal public service 43 42 7 5 2 0 0 85 7 472
2008 3 to 10 years in the federal public service 39 42 10 6 3 0 0 81 9 1281
2008 11 to 20 years in the federal public service 35 46 8 8 3 0 0 81 11 723
2008 More than 20 years in the federal public service 40 42 9 7 3 0 0 81 10 1025

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 25 10 3 1 1 0 85 5 550
2018 3 to 10 years in the federal public service 41 32 15 7 5 1 0 74 12 1015
2018 11 to 20 years in the federal public service 36 33 17 7 6 0 0 70 13 1246
2018 More than 20 years in the federal public service 32 35 21 7 5 1 0 67 12 582
2017 Less than 3 years in the federal public service 62 22 9 3 2 1 0 85 5 466
2017 3 to 10 years in the federal public service 37 33 16 7 6 1 0 71 13 1131
2017 11 to 20 years in the federal public service 35 34 18 7 6 1 0 69 12 1259
2017 More than 20 years in the federal public service 34 34 17 8 7 0 0 68 15 644
2014 Less than 3 years in the federal public service 53 30 10 3 2 2 0 85 5 169
2014 3 to 10 years in the federal public service 36 38 14 6 4 1 0 75 11 1343
2014 11 to 20 years in the federal public service 32 36 16 10 5 1 0 69 15 1143
2014 More than 20 years in the federal public service 29 37 18 8 7 1 0 67 15 833
2011 Less than 3 years in the federal public service 42 37 14 5 2 0 0 79 7 452
2011 3 to 10 years in the federal public service 33 36 18 8 4 1 0 70 12 1484
2011 11 to 20 years in the federal public service 26 33 23 9 7 2 0 60 17 921
2011 More than 20 years in the federal public service 25 36 22 10 7 1 0 62 16 1011

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 29 9 3 1 0 0 86 5 551
2018 3 to 10 years in the federal public service 40 35 14 7 5 0 0 74 11 1011
2018 11 to 20 years in the federal public service 34 35 16 8 6 0 0 70 14 1242
2018 More than 20 years in the federal public service 30 37 19 9 4 0 0 68 13 577
2017 Less than 3 years in the federal public service 55 30 8 3 2 1 1 86 5 468
2017 3 to 10 years in the federal public service 36 36 14 8 6 0 0 72 14 1133
2017 11 to 20 years in the federal public service 35 36 17 8 5 0 0 71 12 1262
2017 More than 20 years in the federal public service 33 35 16 10 6 0 0 68 16 644
2014 Less than 3 years in the federal public service 54 30 11 4 1 1 0 84 5 169
2014 3 to 10 years in the federal public service 35 39 14 8 4 0 0 75 12 1342
2014 11 to 20 years in the federal public service 32 38 16 9 4 1 0 70 14 1143
2014 More than 20 years in the federal public service 28 37 19 9 6 0 0 66 15 832
2011 Less than 3 years in the federal public service 39 39 14 7 2 0 0 78 8 447
2011 3 to 10 years in the federal public service 32 39 16 9 4 0 0 71 12 1489
2011 11 to 20 years in the federal public service 25 38 19 11 6 1 0 64 17 922
2011 More than 20 years in the federal public service 24 41 17 11 6 1 0 65 17 1007
2008 Less than 3 years in the federal public service 43 40 9 5 3 1 0 83 8 472
2008 3 to 10 years in the federal public service 27 41 16 9 6 0 0 69 15 1281
2008 11 to 20 years in the federal public service 26 40 16 12 6 1 0 66 18 723
2008 More than 20 years in the federal public service 27 39 16 12 6 0 0 66 18 1027

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 22 19 9 5 5 1 66 14 552
2018 3 to 10 years in the federal public service 35 24 19 11 9 2 0 61 20 1019
2018 11 to 20 years in the federal public service 32 25 19 12 9 3 0 59 21 1250
2018 More than 20 years in the federal public service 30 28 21 10 7 2 1 60 18 583
2017 Less than 3 years in the federal public service 41 23 16 9 4 6 1 69 15 468
2017 3 to 10 years in the federal public service 32 25 19 12 9 4 0 59 21 1132
2017 11 to 20 years in the federal public service 31 27 20 10 9 3 0 60 20 1264
2017 More than 20 years in the federal public service 32 25 20 10 8 3 2 60 19 645
2014 Less than 3 years in the federal public service 40 18 15 10 5 11 1 66 16 169
2014 3 to 10 years in the federal public service 31 25 20 12 8 4 0 58 21 1343
2014 11 to 20 years in the federal public service 28 28 21 10 8 4 1 58 20 1142
2014 More than 20 years in the federal public service 33 27 17 12 7 3 1 62 20 832
2011 Less than 3 years in the federal public service 34 24 20 9 7 5 1 62 17 449
2011 3 to 10 years in the federal public service 31 24 19 12 10 3 1 58 22 1488
2011 11 to 20 years in the federal public service 26 26 20 12 11 5 0 56 23 921
2011 More than 20 years in the federal public service 28 30 18 11 6 6 1 63 18 1007
2008 Less than 3 years in the federal public service 33 26 16 10 7 7 1 65 19 471
2008 3 to 10 years in the federal public service 24 27 19 14 10 5 0 54 26 1280
2008 11 to 20 years in the federal public service 24 29 18 14 9 5 0 56 25 721
2008 More than 20 years in the federal public service 28 31 17 11 8 4 1 62 20 1028
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 27 8 3 1 1 1 88 4 549
2018 3 to 10 years in the federal public service 51 28 9 6 4 1 0 80 11 1013
2018 11 to 20 years in the federal public service 51 26 11 6 4 2 0 78 10 1243
2018 More than 20 years in the federal public service 49 27 13 6 3 1 1 78 10 577
2017 Less than 3 years in the federal public service 63 24 7 2 2 1 2 90 3 469
2017 3 to 10 years in the federal public service 50 29 10 5 4 1 1 80 9 1133
2017 11 to 20 years in the federal public service 48 30 10 6 4 2 0 80 10 1263
2017 More than 20 years in the federal public service 45 31 11 6 5 1 1 77 11 646
2014 Less than 3 years in the federal public service 59 24 7 2 2 4 2 89 4 169
2014 3 to 10 years in the federal public service 50 30 10 5 4 1 0 81 9 1342
2014 11 to 20 years in the federal public service 45 31 12 6 4 2 1 78 10 1143
2014 More than 20 years in the federal public service 43 33 13 5 4 2 1 78 9 833
2011 Less than 3 years in the federal public service 54 28 7 6 2 2 0 84 9 453
2011 3 to 10 years in the federal public service 45 33 11 6 4 1 1 79 10 1486
2011 11 to 20 years in the federal public service 41 31 12 7 6 3 0 74 13 924
2011 More than 20 years in the federal public service 42 32 12 8 3 2 0 76 11 1010
2008 Less than 3 years in the federal public service 48 30 9 5 3 4 1 81 9 473
2008 3 to 10 years in the federal public service 37 33 12 7 6 3 1 73 14 1279
2008 11 to 20 years in the federal public service 36 33 13 8 7 2 0 71 16 720
2008 More than 20 years in the federal public service 36 34 13 8 6 2 1 72 15 1028

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 28 9 4 2 1 1 85 6 548
2018 3 to 10 years in the federal public service 48 31 9 6 5 1 0 80 11 1015
2018 11 to 20 years in the federal public service 46 32 9 8 5 0 0 78 12 1242
2018 More than 20 years in the federal public service 44 34 9 7 4 0 1 79 11 577
2017 Less than 3 years in the federal public service 59 27 6 4 2 1 1 88 7 468
2017 3 to 10 years in the federal public service 47 31 10 7 4 1 0 78 12 1130
2017 11 to 20 years in the federal public service 46 32 10 7 4 1 0 78 11 1263
2017 More than 20 years in the federal public service 44 34 9 6 6 1 0 78 12 645
2014 Less than 3 years in the federal public service 55 26 7 5 3 3 1 84 8 169
2014 3 to 10 years in the federal public service 47 33 9 6 4 0 0 81 11 1342
2014 11 to 20 years in the federal public service 42 36 8 8 5 0 0 78 13 1142
2014 More than 20 years in the federal public service 41 36 11 7 5 0 0 77 12 832
2011 Less than 3 years in the federal public service 51 29 8 8 3 1 1 81 11 452
2011 3 to 10 years in the federal public service 42 34 11 8 4 0 0 77 12 1486
2011 11 to 20 years in the federal public service 36 35 11 10 7 1 0 71 18 922
2011 More than 20 years in the federal public service 39 37 10 7 5 1 0 77 13 1010
2008 Less than 3 years in the federal public service 44 31 12 7 4 1 0 77 11 473
2008 3 to 10 years in the federal public service 35 35 11 10 8 1 0 71 18 1279
2008 11 to 20 years in the federal public service 33 35 13 10 8 1 0 69 19 721
2008 More than 20 years in the federal public service 33 37 11 11 7 0 0 71 18 1026

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 24 7 5 2 1 0 87 7 551
2018 3 to 10 years in the federal public service 52 27 9 6 5 0 0 80 11 1016
2018 11 to 20 years in the federal public service 52 27 9 7 5 0 0 79 12 1247
2018 More than 20 years in the federal public service 49 28 12 5 5 0 0 78 10 575
2017 Less than 3 years in the federal public service 64 23 5 4 3 1 1 88 7 467
2017 3 to 10 years in the federal public service 53 27 9 5 5 0 0 81 10 1127
2017 11 to 20 years in the federal public service 53 27 10 5 5 0 0 80 11 1265
2017 More than 20 years in the federal public service 52 26 11 5 5 0 0 78 10 646
2014 Less than 3 years in the federal public service 61 26 4 5 4 0 0 86 10 169
2014 3 to 10 years in the federal public service 54 28 8 5 4 0 0 83 9 1341
2014 11 to 20 years in the federal public service 48 31 10 6 5 0 0 80 11 1144
2014 More than 20 years in the federal public service 48 32 10 6 4 0 0 80 10 833

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 28 9 3 2 7 0 85 6 554
2018 3 to 10 years in the federal public service 34 31 14 6 7 7 0 70 15 1023
2018 11 to 20 years in the federal public service 26 32 18 11 8 5 0 61 20 1253
2018 More than 20 years in the federal public service 26 29 20 10 7 8 0 59 19 586
2017 Less than 3 years in the federal public service 51 26 8 3 3 9 1 86 6 467
2017 3 to 10 years in the federal public service 29 33 15 6 7 9 0 68 15 1133
2017 11 to 20 years in the federal public service 25 33 18 9 8 7 0 62 19 1265
2017 More than 20 years in the federal public service 25 32 19 10 7 7 0 61 18 646
2014 Less than 3 years in the federal public service 50 26 9 1 2 11 0 85 4 169
2014 3 to 10 years in the federal public service 29 35 13 8 5 10 0 72 14 1340
2014 11 to 20 years in the federal public service 24 35 17 9 6 9 0 65 16 1143
2014 More than 20 years in the federal public service 22 36 20 8 5 8 0 63 15 833
2011 Less than 3 years in the federal public service 35 30 15 5 4 11 0 74 10 451
2011 3 to 10 years in the federal public service 24 32 18 8 6 10 1 63 16 1495
2011 11 to 20 years in the federal public service 18 29 23 11 9 9 1 52 23 922
2011 More than 20 years in the federal public service 19 31 22 11 7 9 1 56 20 1010

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 31 10 4 3 3 0 81 8 552
2018 3 to 10 years in the federal public service 28 33 16 11 9 3 0 63 20 1023
2018 11 to 20 years in the federal public service 23 32 19 14 11 2 0 56 25 1252
2018 More than 20 years in the federal public service 22 31 20 14 10 2 0 54 25 585
2017 Less than 3 years in the federal public service 49 30 9 4 2 4 1 83 7 467
2017 3 to 10 years in the federal public service 26 33 18 10 9 4 0 62 20 1134
2017 11 to 20 years in the federal public service 22 33 23 12 9 1 0 55 22 1264
2017 More than 20 years in the federal public service 22 31 22 13 9 2 0 55 23 645
2014 Less than 3 years in the federal public service 45 30 11 5 2 7 0 81 7 168
2014 3 to 10 years in the federal public service 27 35 17 12 6 3 0 64 19 1342
2014 11 to 20 years in the federal public service 20 37 18 14 8 2 0 59 23 1143
2014 More than 20 years in the federal public service 21 35 22 13 8 2 0 57 21 832
2011 Less than 3 years in the federal public service 33 35 16 8 5 3 0 70 14 452
2011 3 to 10 years in the federal public service 20 35 20 12 10 2 0 57 23 1485
2011 11 to 20 years in the federal public service 15 30 23 15 13 3 0 47 29 918
2011 More than 20 years in the federal public service 14 32 23 15 13 4 0 47 29 1006
2008 Less than 3 years in the federal public service 34 33 17 7 4 4 1 71 11 472
2008 3 to 10 years in the federal public service 18 35 19 14 11 3 0 55 25 1280
2008 11 to 20 years in the federal public service 16 35 17 17 12 2 0 52 30 722
2008 More than 20 years in the federal public service 14 34 21 17 13 1 0 49 30 1025

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 31 16 6 4 7 0 72 11 551
2018 3 to 10 years in the federal public service 21 31 18 14 10 5 0 55 26 1022
2018 11 to 20 years in the federal public service 15 30 23 16 12 5 0 47 29 1251
2018 More than 20 years in the federal public service 15 29 22 18 11 4 1 46 31 585
2017 Less than 3 years in the federal public service 35 29 12 7 4 12 1 74 12 466
2017 3 to 10 years in the federal public service 19 30 19 13 10 7 0 54 26 1131
2017 11 to 20 years in the federal public service 15 31 23 17 10 4 0 48 28 1265
2017 More than 20 years in the federal public service 15 30 22 17 11 5 0 47 29 643
2014 Less than 3 years in the federal public service 31 34 14 8 2 11 0 73 11 168
2014 3 to 10 years in the federal public service 17 33 19 16 8 6 0 54 25 1340
2014 11 to 20 years in the federal public service 15 33 20 17 9 6 0 51 28 1142
2014 More than 20 years in the federal public service 14 31 26 16 9 4 0 46 26 833
2011 Less than 3 years in the federal public service 18 35 17 18 3 10 0 58 23 453
2011 3 to 10 years in the federal public service 13 32 23 17 9 6 0 48 27 1489
2011 11 to 20 years in the federal public service 11 30 23 19 11 6 0 43 32 925
2011 More than 20 years in the federal public service 9 31 23 19 10 7 0 44 32 1008
2008 Less than 3 years in the federal public service 20 34 18 10 6 12 0 61 18 473
2008 3 to 10 years in the federal public service 9 32 22 18 11 7 0 44 32 1280
2008 11 to 20 years in the federal public service 7 31 25 20 11 6 0 40 34 720
2008 More than 20 years in the federal public service 7 31 22 22 12 5 0 40 37 1027

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 32 17 11 5 3 0 65 17 553
2018 3 to 10 years in the federal public service 17 34 17 18 12 2 0 52 31 1024
2018 11 to 20 years in the federal public service 14 32 20 18 14 2 0 47 32 1253
2018 More than 20 years in the federal public service 16 35 16 17 14 3 0 52 32 585
2017 Less than 3 years in the federal public service 37 32 12 7 4 6 1 74 13 468
2017 3 to 10 years in the federal public service 18 33 17 16 11 4 0 54 28 1132
2017 11 to 20 years in the federal public service 16 34 19 16 12 2 0 51 29 1262
2017 More than 20 years in the federal public service 16 33 19 17 12 3 0 51 30 642
2014 Less than 3 years in the federal public service 31 33 15 12 1 7 0 69 14 169
2014 3 to 10 years in the federal public service 17 36 19 16 10 3 0 55 26 1341
2014 11 to 20 years in the federal public service 15 38 18 16 11 3 0 54 27 1141
2014 More than 20 years in the federal public service 14 41 19 14 8 3 0 56 24 833
2011 Less than 3 years in the federal public service 23 36 13 17 8 4 0 61 25 453
2011 3 to 10 years in the federal public service 13 34 20 19 11 3 0 49 31 1488
2011 11 to 20 years in the federal public service 11 30 22 20 15 2 0 42 36 924
2011 More than 20 years in the federal public service 10 37 19 18 12 3 0 49 31 1007
2008 Less than 3 years in the federal public service 25 38 14 11 6 5 0 67 19 472
2008 3 to 10 years in the federal public service 12 35 17 22 12 3 0 47 35 1281
2008 11 to 20 years in the federal public service 10 35 20 21 11 3 0 47 33 722
2008 More than 20 years in the federal public service 13 34 18 21 11 2 0 48 33 1025
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 33 12 6 2 0 1 79 9 550
2018 3 to 10 years in the federal public service 32 34 15 10 8 0 0 66 18 1024
2018 11 to 20 years in the federal public service 28 33 17 12 10 0 0 61 22 1243
2018 More than 20 years in the federal public service 28 33 16 14 9 0 0 61 23 584
2017 Less than 3 years in the federal public service 41 40 10 6 2 0 1 82 8 468
2017 3 to 10 years in the federal public service 29 35 15 11 9 0 0 65 20 1134
2017 11 to 20 years in the federal public service 24 37 18 13 9 0 0 61 21 1266
2017 More than 20 years in the federal public service 26 38 15 14 8 0 0 63 22 642
2014 Less than 3 years in the federal public service 32 35 15 13 3 2 0 68 17 169
2014 3 to 10 years in the federal public service 26 35 17 14 8 0 0 61 22 1338
2014 11 to 20 years in the federal public service 20 38 17 15 10 1 0 59 24 1144
2014 More than 20 years in the federal public service 25 35 19 13 8 0 0 60 21 833
2011 Less than 3 years in the federal public service 29 40 17 10 4 1 0 69 14 453
2011 3 to 10 years in the federal public service 24 39 16 13 8 0 0 63 21 1492
2011 11 to 20 years in the federal public service 19 38 18 14 10 0 1 57 24 922
2011 More than 20 years in the federal public service 21 41 17 12 9 1 0 62 21 1006

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 37 14 9 2 0 0 75 11 551
2018 3 to 10 years in the federal public service 33 40 13 10 5 0 0 72 15 1026
2018 11 to 20 years in the federal public service 33 39 12 11 5 0 0 72 16 1249
2018 More than 20 years in the federal public service 35 41 12 8 4 0 0 76 13 584
2017 Less than 3 years in the federal public service 33 40 15 9 2 0 1 74 11 468
2017 3 to 10 years in the federal public service 31 41 12 11 5 0 0 72 16 1133
2017 11 to 20 years in the federal public service 33 41 13 9 5 0 0 74 13 1265
2017 More than 20 years in the federal public service 33 42 11 10 5 0 0 75 14 644

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 18 18 14 6 20 4 50 26 544
2018 3 to 10 years in the federal public service 14 22 18 15 12 15 3 45 33 1022
2018 11 to 20 years in the federal public service 12 25 21 14 12 14 2 45 31 1240
2018 More than 20 years in the federal public service 14 29 22 12 9 12 3 50 25 584
2017 Less than 3 years in the federal public service 17 19 13 9 4 32 6 58 21 468
2017 3 to 10 years in the federal public service 14 19 18 15 11 20 3 44 33 1130
2017 11 to 20 years in the federal public service 13 24 19 14 11 16 3 46 30 1262
2017 More than 20 years in the federal public service 14 26 23 14 9 11 4 47 27 646
2014 Less than 3 years in the federal public service 15 16 13 7 7 35 6 54 23 169
2014 3 to 10 years in the federal public service 13 20 18 16 12 18 3 42 35 1339
2014 11 to 20 years in the federal public service 12 23 21 17 11 13 2 42 33 1142
2014 More than 20 years in the federal public service 12 27 23 14 10 11 2 45 28 833

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 31 9 6 2 1 1 83 8 551
2018 3 to 10 years in the federal public service 43 34 9 8 4 1 0 78 13 1013
2018 11 to 20 years in the federal public service 42 34 11 7 5 0 0 77 12 1249
2018 More than 20 years in the federal public service 42 31 14 6 5 1 1 75 12 578
2017 Less than 3 years in the federal public service 48 32 9 6 3 1 1 82 9 469
2017 3 to 10 years in the federal public service 42 35 12 7 4 0 0 77 11 1134
2017 11 to 20 years in the federal public service 40 37 11 7 4 0 0 78 11 1265
2017 More than 20 years in the federal public service 38 33 14 7 6 0 1 73 13 646
2014 Less than 3 years in the federal public service 41 40 7 9 1 2 1 83 10 169
2014 3 to 10 years in the federal public service 42 36 10 6 5 0 0 79 11 1343
2014 11 to 20 years in the federal public service 36 39 12 8 5 1 0 75 13 1144
2014 More than 20 years in the federal public service 37 39 12 7 5 0 0 76 12 833
2011 Less than 3 years in the federal public service 44 34 9 10 3 0 1 78 12 451
2011 3 to 10 years in the federal public service 38 38 12 9 4 0 0 75 13 1488
2011 11 to 20 years in the federal public service 32 38 12 9 8 0 0 71 17 922
2011 More than 20 years in the federal public service 36 37 13 7 5 0 0 74 13 1012
2008 Less than 3 years in the federal public service 39 34 13 8 4 1 1 75 12 471
2008 3 to 10 years in the federal public service 31 36 13 11 6 1 1 69 18 1280
2008 11 to 20 years in the federal public service 29 36 14 11 10 1 0 65 21 722
2008 More than 20 years in the federal public service 28 37 14 12 9 0 0 66 21 1028

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 36 10 25 5 0 0 60 30 20
2018 3 to 10 years in the federal public service 32 32 16 6 3 5 6 72 10 168
2018 11 to 20 years in the federal public service 25 36 20 8 3 3 6 67 11 446
2018 More than 20 years in the federal public service 31 35 14 5 6 2 7 73 12 225
2017 Less than 3 years in the federal public service 23 30 24 6 6 6 6 60 13 17
2017 3 to 10 years in the federal public service 29 33 14 7 4 3 8 71 13 184
2017 11 to 20 years in the federal public service 26 37 12 11 3 4 7 71 16 419
2017 More than 20 years in the federal public service 31 35 14 7 5 2 6 71 13 243
2014 3 to 10 years in the federal public service 27 36 11 9 6 5 6 71 17 181
2014 11 to 20 years in the federal public service 28 35 15 7 5 4 7 71 13 375
2014 More than 20 years in the federal public service 34 34 14 7 4 2 5 74 12 276

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 43 10 11 2 0 1 76 13 550
2018 3 to 10 years in the federal public service 29 43 11 12 5 0 0 72 17 1024
2018 11 to 20 years in the federal public service 30 45 10 10 5 0 0 76 14 1250
2018 More than 20 years in the federal public service 34 44 11 6 4 0 1 79 10 585
2017 Less than 3 years in the federal public service 34 40 11 10 4 0 1 75 14 469
2017 3 to 10 years in the federal public service 32 38 13 11 7 0 0 70 17 1134
2017 11 to 20 years in the federal public service 33 40 11 11 5 0 0 73 17 1266
2017 More than 20 years in the federal public service 37 35 11 10 6 0 1 73 16 647
2014 Less than 3 years in the federal public service 37 34 11 12 4 1 2 72 16 169
2014 3 to 10 years in the federal public service 34 40 11 9 5 0 0 75 14 1342
2014 11 to 20 years in the federal public service 33 38 12 12 5 0 1 71 17 1144
2014 More than 20 years in the federal public service 33 40 12 10 4 0 1 74 14 832
2011 Less than 3 years in the federal public service 35 40 13 7 3 0 2 77 10 453
2011 3 to 10 years in the federal public service 32 42 12 9 4 0 1 75 13 1488
2011 11 to 20 years in the federal public service 26 42 14 11 5 0 1 69 16 921
2011 More than 20 years in the federal public service 35 40 13 7 3 0 2 77 10 1010
2008 Less than 3 years in the federal public service 36 40 9 11 3 0 1 76 14 471
2008 3 to 10 years in the federal public service 30 43 13 9 4 0 1 74 13 1279
2008 11 to 20 years in the federal public service 29 43 14 10 4 0 1 72 14 723
2008 More than 20 years in the federal public service 30 44 12 9 3 0 2 75 12 1026

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 37 15 8 4 0 0 72 13 550
2018 3 to 10 years in the federal public service 37 39 13 7 4 0 0 77 11 1024
2018 11 to 20 years in the federal public service 41 38 10 8 3 0 0 79 11 1247
2018 More than 20 years in the federal public service 41 38 11 6 2 0 1 80 8 584
2017 Less than 3 years in the federal public service 32 40 16 8 4 0 0 72 12 468
2017 3 to 10 years in the federal public service 37 39 13 6 5 0 0 76 11 1134
2017 11 to 20 years in the federal public service 39 41 10 7 3 0 0 80 10 1264
2017 More than 20 years in the federal public service 42 38 11 5 4 0 0 80 8 647
2014 Less than 3 years in the federal public service 34 42 13 5 5 1 1 76 11 169
2014 3 to 10 years in the federal public service 35 41 12 8 4 0 0 76 12 1343
2014 11 to 20 years in the federal public service 37 40 12 7 4 0 0 77 11 1144
2014 More than 20 years in the federal public service 39 39 13 6 3 0 0 78 10 831
2011 Less than 3 years in the federal public service 39 35 14 7 4 0 1 74 12 452
2011 3 to 10 years in the federal public service 41 36 13 6 4 0 0 77 10 1487
2011 11 to 20 years in the federal public service 41 37 11 7 4 0 0 78 11 920
2011 More than 20 years in the federal public service 43 37 11 5 4 0 0 80 9 1006
2008 Less than 3 years in the federal public service 36 40 13 7 4 1 0 77 11 471
2008 3 to 10 years in the federal public service 36 40 13 7 4 0 0 76 11 1282
2008 11 to 20 years in the federal public service 33 43 10 8 4 0 0 77 13 723
2008 More than 20 years in the federal public service 36 42 11 7 3 0 0 79 10 1023

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 39 11 8 3 0 0 78 10 548
2018 3 to 10 years in the federal public service 43 38 8 6 4 0 0 82 10 1018
2018 11 to 20 years in the federal public service 46 40 6 6 3 0 0 86 9 1237
2018 More than 20 years in the federal public service 50 36 6 5 3 0 0 86 8 577
2017 Less than 3 years in the federal public service 35 44 10 8 2 0 0 80 10 467
2017 3 to 10 years in the federal public service 43 38 9 5 4 0 0 81 10 1132
2017 11 to 20 years in the federal public service 48 38 7 5 2 0 0 85 7 1263
2017 More than 20 years in the federal public service 50 33 8 5 4 0 0 84 8 647
2014 Less than 3 years in the federal public service 38 36 7 13 5 0 1 75 18 168
2014 3 to 10 years in the federal public service 40 40 9 7 4 0 0 80 10 1340
2014 11 to 20 years in the federal public service 45 36 9 6 3 0 0 82 10 1142
2014 More than 20 years in the federal public service 44 38 10 5 3 0 0 83 7 830
2011 Less than 3 years in the federal public service 42 38 7 7 5 0 1 81 12 452
2011 3 to 10 years in the federal public service 43 39 9 6 3 0 0 83 8 1491
2011 11 to 20 years in the federal public service 45 37 8 6 3 0 0 83 9 919
2011 More than 20 years in the federal public service 47 38 8 4 2 0 0 86 6 1007
2008 Less than 3 years in the federal public service 38 42 8 7 4 0 0 81 11 472
2008 3 to 10 years in the federal public service 43 40 8 5 4 0 0 84 9 1282
2008 11 to 20 years in the federal public service 45 38 8 6 3 0 0 83 9 723
2008 More than 20 years in the federal public service 42 44 8 4 2 0 0 86 6 1026

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 30 16 5 4 6 0 73 9 551
2018 3 to 10 years in the federal public service 26 35 15 12 10 1 0 62 22 1021
2018 11 to 20 years in the federal public service 21 33 18 15 11 2 0 55 27 1248
2018 More than 20 years in the federal public service 19 37 18 16 8 2 0 57 25 580
2017 Less than 3 years in the federal public service 37 33 12 6 3 7 1 77 10 468
2017 3 to 10 years in the federal public service 29 33 15 11 9 2 0 64 21 1130
2017 11 to 20 years in the federal public service 26 35 17 12 9 2 0 62 21 1262
2017 More than 20 years in the federal public service 27 36 15 12 7 2 1 65 19 646
2014 Less than 3 years in the federal public service 30 30 14 9 4 9 4 69 15 169
2014 3 to 10 years in the federal public service 25 33 17 13 10 2 0 59 24 1340
2014 11 to 20 years in the federal public service 23 35 17 14 8 3 0 60 23 1142
2014 More than 20 years in the federal public service 22 41 17 11 6 3 0 65 18 833
2011 Less than 3 years in the federal public service 31 34 15 10 7 3 1 67 17 453
2011 3 to 10 years in the federal public service 24 35 16 14 9 2 0 60 23 1491
2011 11 to 20 years in the federal public service 22 33 18 15 12 1 0 55 27 922
2011 More than 20 years in the federal public service 26 37 15 11 9 2 0 64 20 1008
2008 Less than 3 years in the federal public service 27 38 14 10 5 5 0 69 16 470
2008 3 to 10 years in the federal public service 20 37 18 14 9 1 0 58 24 1280
2008 11 to 20 years in the federal public service 18 39 18 14 9 1 0 58 24 722
2008 More than 20 years in the federal public service 20 37 20 13 9 1 0 58 22 1026

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 29 13 8 7 4 2 70 17 552
2018 3 to 10 years in the federal public service 24 29 13 15 18 1 1 53 33 1020
2018 11 to 20 years in the federal public service 18 25 15 18 21 2 1 45 39 1252
2018 More than 20 years in the federal public service 12 26 19 18 20 2 4 40 40 584
2017 Less than 3 years in the federal public service 35 28 11 8 4 8 6 73 14 468
2017 3 to 10 years in the federal public service 23 26 15 15 18 1 1 50 34 1132
2017 11 to 20 years in the federal public service 18 26 15 18 19 2 1 46 39 1265
2017 More than 20 years in the federal public service 15 25 17 15 21 1 4 43 39 643
2014 Less than 3 years in the federal public service 25 27 14 10 12 8 4 59 25 169
2014 3 to 10 years in the federal public service 18 23 16 19 21 3 1 43 41 1342
2014 11 to 20 years in the federal public service 16 24 15 18 24 2 2 41 43 1142
2014 More than 20 years in the federal public service 14 23 20 16 22 2 5 39 40 833
2011 Less than 3 years in the federal public service 20 29 17 16 13 3 2 51 31 452
2011 3 to 10 years in the federal public service 16 27 15 18 22 1 1 44 41 1489
2011 11 to 20 years in the federal public service 12 24 17 18 27 1 1 36 46 917
2011 More than 20 years in the federal public service 11 23 18 17 25 2 4 36 44 1009
2008 Less than 3 years in the federal public service 31 34 14 11 6 4 1 68 18 470
2008 3 to 10 years in the federal public service 17 31 15 17 18 2 1 49 36 1282
2008 11 to 20 years in the federal public service 13 27 18 17 22 1 1 42 40 722
2008 More than 20 years in the federal public service 9 24 16 23 23 1 3 35 48 1027

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 38 13 9 4 1 2 74 13 551
2018 3 to 10 years in the federal public service 30 39 12 10 8 0 0 70 18 1022
2018 11 to 20 years in the federal public service 30 37 13 11 8 0 0 68 19 1240
2018 More than 20 years in the federal public service 32 39 13 10 6 0 1 71 16 580
2017 Less than 3 years in the federal public service 37 36 15 8 2 1 1 74 11 464
2017 3 to 10 years in the federal public service 30 39 13 10 7 0 1 70 17 1129
2017 11 to 20 years in the federal public service 29 38 13 12 7 0 0 68 19 1262
2017 More than 20 years in the federal public service 32 36 15 11 6 0 0 68 17 645
2014 Less than 3 years in the federal public service 24 42 15 11 6 1 1 67 18 169
2014 3 to 10 years in the federal public service 23 41 16 12 7 0 0 65 19 1342
2014 11 to 20 years in the federal public service 23 42 12 14 8 1 0 66 22 1144
2014 More than 20 years in the federal public service 25 41 13 12 9 0 0 66 21 833
2011 Less than 3 years in the federal public service 30 42 14 9 3 0 1 73 13 453
2011 3 to 10 years in the federal public service 29 40 15 10 5 0 0 69 15 1490
2011 11 to 20 years in the federal public service 29 36 15 12 8 0 0 66 20 922
2011 More than 20 years in the federal public service 32 40 12 9 7 0 0 72 16 1010

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 35 13 5 5 0 1 77 10 549
2018 3 to 10 years in the federal public service 36 33 14 9 8 0 0 69 17 1018
2018 11 to 20 years in the federal public service 31 33 16 11 8 0 0 64 19 1241
2018 More than 20 years in the federal public service 34 30 16 12 7 0 1 65 19 579
2017 Less than 3 years in the federal public service 43 34 14 7 2 0 0 77 9 464
2017 3 to 10 years in the federal public service 34 34 14 10 8 0 0 68 18 1129
2017 11 to 20 years in the federal public service 30 36 15 11 8 0 0 66 19 1263
2017 More than 20 years in the federal public service 31 35 17 8 8 0 0 67 16 645
2014 Less than 3 years in the federal public service 32 36 15 9 7 1 0 68 16 169
2014 3 to 10 years in the federal public service 29 36 15 12 7 0 0 65 20 1341
2014 11 to 20 years in the federal public service 27 35 15 14 8 0 0 63 22 1143
2014 More than 20 years in the federal public service 28 36 15 13 8 0 0 64 21 833

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 36 12 5 2 1 1 80 7 551
2018 3 to 10 years in the federal public service 33 37 13 9 7 0 0 70 16 1023
2018 11 to 20 years in the federal public service 30 35 17 11 6 0 0 66 18 1244
2018 More than 20 years in the federal public service 32 37 15 9 6 0 1 70 15 577
2017 Less than 3 years in the federal public service 44 40 10 4 2 0 1 85 5 467
2017 3 to 10 years in the federal public service 35 37 13 9 6 0 1 72 15 1130
2017 11 to 20 years in the federal public service 31 38 16 9 6 0 0 69 15 1262
2017 More than 20 years in the federal public service 33 34 17 10 6 0 1 67 16 646
2014 Less than 3 years in the federal public service 37 37 13 9 1 1 2 76 11 169
2014 3 to 10 years in the federal public service 28 41 15 10 4 1 1 70 14 1342
2014 11 to 20 years in the federal public service 28 39 17 11 6 0 0 67 16 1144
2014 More than 20 years in the federal public service 30 40 15 9 6 1 0 70 15 830
2011 Less than 3 years in the federal public service 43 38 11 5 1 1 0 82 6 450
2011 3 to 10 years in the federal public service 35 43 13 6 3 1 1 78 9 1488
2011 11 to 20 years in the federal public service 32 40 14 7 4 1 1 74 12 921
2011 More than 20 years in the federal public service 34 41 14 7 3 0 1 76 10 1011

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 35 16 5 3 6 1 74 9 552
2018 3 to 10 years in the federal public service 22 39 21 8 8 3 0 63 16 1022
2018 11 to 20 years in the federal public service 21 34 22 11 7 4 0 58 19 1252
2018 More than 20 years in the federal public service 18 37 21 13 7 4 1 57 21 586
2017 Less than 3 years in the federal public service 30 39 13 6 2 8 2 77 8 469
2017 3 to 10 years in the federal public service 23 35 20 10 9 4 0 60 19 1130
2017 11 to 20 years in the federal public service 19 36 22 12 7 4 0 57 20 1263
2017 More than 20 years in the federal public service 21 33 24 12 6 3 1 56 19 644

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 25 10 5 3 1 1 83 7 551
2018 3 to 10 years in the federal public service 49 30 9 8 4 0 0 79 12 1022
2018 11 to 20 years in the federal public service 45 32 9 9 4 0 0 78 13 1250
2018 More than 20 years in the federal public service 46 31 9 8 4 0 1 78 13 579
2017 Less than 3 years in the federal public service 59 27 8 3 1 1 1 87 4 466
2017 3 to 10 years in the federal public service 47 30 9 7 6 1 0 78 13 1134
2017 11 to 20 years in the federal public service 44 33 10 7 6 0 0 78 13 1264
2017 More than 20 years in the federal public service 47 31 10 7 5 0 1 78 13 647
2014 Less than 3 years in the federal public service 55 31 8 2 3 0 1 86 5 169
2014 3 to 10 years in the federal public service 46 32 9 8 4 1 0 79 12 1343
2014 11 to 20 years in the federal public service 40 33 11 8 7 0 0 73 15 1143
2014 More than 20 years in the federal public service 39 37 11 7 5 0 1 77 12 832
2011 Less than 3 years in the federal public service 53 32 9 4 1 1 0 86 5 453
2011 3 to 10 years in the federal public service 48 34 8 6 3 0 1 83 9 1488
2011 11 to 20 years in the federal public service 39 37 11 7 4 0 1 77 12 924
2011 More than 20 years in the federal public service 41 37 11 6 3 0 1 79 10 1009

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 29 10 3 1 0 1 85 5 554
2018 3 to 10 years in the federal public service 39 32 18 8 4 0 0 71 12 1025
2018 11 to 20 years in the federal public service 33 31 19 11 6 0 0 64 17 1252
2018 More than 20 years in the federal public service 33 33 17 9 7 0 1 67 16 583
2017 Less than 3 years in the federal public service 59 30 7 2 1 0 0 90 3 469
2017 3 to 10 years in the federal public service 39 35 15 7 2 0 1 75 10 1135
2017 11 to 20 years in the federal public service 33 34 19 9 3 0 1 68 13 1266
2017 More than 20 years in the federal public service 32 36 17 8 5 0 1 69 13 646
2014 Less than 3 years in the federal public service 48 36 10 2 2 0 2 86 4 169
2014 3 to 10 years in the federal public service 41 35 16 5 2 0 0 77 7 1342
2014 11 to 20 years in the federal public service 33 37 19 7 3 0 1 70 11 1143
2014 More than 20 years in the federal public service 32 39 18 7 4 0 1 71 11 833
2011 Less than 3 years in the federal public service 47 37 12 2 1 0 0 85 3 451
2011 3 to 10 years in the federal public service 38 38 16 5 3 0 0 76 8 1490
2011 11 to 20 years in the federal public service 31 38 20 7 4 0 1 69 11 919
2011 More than 20 years in the federal public service 31 37 18 8 6 0 1 68 14 1010
2008 Less than 3 years in the federal public service 36 41 15 4 2 1 0 78 7 472
2008 3 to 10 years in the federal public service 29 39 19 8 5 0 0 68 13 1283
2008 11 to 20 years in the federal public service 26 39 20 10 5 0 0 65 14 723
2008 More than 20 years in the federal public service 23 37 23 11 6 0 0 60 17 1027

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 34 29 37 553
2018 3 to 10 years in the federal public service 29 36 35 1023
2018 11 to 20 years in the federal public service 27 39 34 1251
2018 More than 20 years in the federal public service 30 38 32 585
2017 Less than 3 years in the federal public service 30 31 40 469
2017 3 to 10 years in the federal public service 29 35 36 1134
2017 11 to 20 years in the federal public service 24 43 33 1266
2017 More than 20 years in the federal public service 33 38 29 645
2014 Less than 3 years in the federal public service 28 40 32 169
2014 3 to 10 years in the federal public service 28 37 35 1343
2014 11 to 20 years in the federal public service 23 41 36 1144
2014 More than 20 years in the federal public service 30 41 29 832
2011 Less than 3 years in the federal public service 31 35 34 453
2011 3 to 10 years in the federal public service 28 38 34 1490
2011 11 to 20 years in the federal public service 26 43 31 923
2011 More than 20 years in the federal public service 29 42 29 1011

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in the federal public service 0 29 28 6 31 6 182
2018 3 to 10 years in the federal public service 3 32 51 6 1 8 296
2018 11 to 20 years in the federal public service 5 28 53 4 0 10 335
2018 More than 20 years in the federal public service 57 5 26 5 4 4 173
2017 Less than 3 years in the federal public service 1 21 24 8 41 6 134
2017 3 to 10 years in the federal public service 2 27 53 5 3 10 327
2017 11 to 20 years in the federal public service 8 29 46 7 1 9 307
2017 More than 20 years in the federal public service 60 8 20 5 3 4 210
2014 Less than 3 years in the federal public service 4 17 29 20 9999 30 50
2014 3 to 10 years in the federal public service 2 29 48 8 9999 13 387
2014 11 to 20 years in the federal public service 6 31 47 9 9999 6 268
2014 More than 20 years in the federal public service 62 11 14 7 9999 6 249
2011 Less than 3 years in the federal public service 0 31 40 12 9999 17 143
2011 3 to 10 years in the federal public service 3 28 49 10 9999 10 421
2011 11 to 20 years in the federal public service 6 26 56 6 9999 6 237
2011 More than 20 years in the federal public service 62 12 15 5 9999 5 294
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 38 6 3 2 0 0 89 5 553
2018 3 to 10 years in the federal public service 46 39 8 5 1 0 0 86 6 1025
2018 11 to 20 years in the federal public service 44 41 9 3 2 0 0 86 5 1250
2018 More than 20 years in the federal public service 44 39 9 4 2 0 0 84 7 581
2017 Less than 3 years in the federal public service 45 39 9 5 1 0 1 84 6 467
2017 3 to 10 years in the federal public service 43 38 10 7 2 0 0 81 9 1134
2017 11 to 20 years in the federal public service 41 40 10 5 3 0 0 82 8 1262
2017 More than 20 years in the federal public service 40 40 10 5 3 1 0 81 9 641
2014 Less than 3 years in the federal public service 41 40 10 6 2 1 0 81 9 169
2014 3 to 10 years in the federal public service 37 43 11 6 3 1 0 80 8 1342
2014 11 to 20 years in the federal public service 37 42 11 5 4 1 0 80 9 1144
2014 More than 20 years in the federal public service 39 42 10 5 3 1 0 82 8 833
2011 Less than 3 years in the federal public service 40 43 9 7 1 0 0 83 8 452
2011 3 to 10 years in the federal public service 38 42 12 6 2 0 0 80 8 1488
2011 11 to 20 years in the federal public service 34 45 11 6 3 1 0 79 9 924
2011 More than 20 years in the federal public service 39 40 12 5 3 1 0 80 8 1008
2008 Less than 3 years in the federal public service 47 34 11 4 3 1 0 82 7 472
2008 3 to 10 years in the federal public service 38 42 10 6 3 0 0 80 10 1281
2008 11 to 20 years in the federal public service 39 38 12 5 4 1 0 78 10 723
2008 More than 20 years in the federal public service 39 40 12 5 3 1 0 79 9 1025

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 44 11 8 2 2 0 80 9 551
2018 3 to 10 years in the federal public service 26 44 16 9 5 1 0 71 13 1020
2018 11 to 20 years in the federal public service 24 45 17 9 4 1 0 69 13 1251
2018 More than 20 years in the federal public service 26 41 19 11 3 0 1 67 14 584
2017 Less than 3 years in the federal public service 43 41 8 4 1 2 1 87 5 468
2017 3 to 10 years in the federal public service 28 41 15 10 4 2 0 71 14 1133
2017 11 to 20 years in the federal public service 26 45 17 8 3 1 0 72 11 1265
2017 More than 20 years in the federal public service 26 43 17 8 5 1 0 69 14 645
2014 Less than 3 years in the federal public service 33 39 18 6 2 3 0 74 8 169
2014 3 to 10 years in the federal public service 26 45 16 8 3 2 0 72 11 1343
2014 11 to 20 years in the federal public service 24 42 19 9 4 2 0 67 13 1143
2014 More than 20 years in the federal public service 23 45 18 9 3 2 0 69 12 833
2011 Less than 3 years in the federal public service 33 39 14 9 2 2 0 75 11 451
2011 3 to 10 years in the federal public service 24 41 18 11 4 2 0 67 15 1487
2011 11 to 20 years in the federal public service 18 43 19 13 6 1 0 61 20 922
2011 More than 20 years in the federal public service 23 40 18 11 5 2 0 65 17 1007

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 17 27 27 16 2 3 45 27 553
2018 3 to 10 years in the federal public service 10 22 38 22 7 0 1 29 33 1022
2018 11 to 20 years in the federal public service 11 25 39 17 7 1 1 24 37 1249
2018 More than 20 years in the federal public service 10 25 39 20 5 0 2 25 35 582
2017 Less than 3 years in the federal public service 4 13 34 23 18 3 5 44 19 468
2017 3 to 10 years in the federal public service 9 23 34 21 10 1 3 32 33 1129
2017 11 to 20 years in the federal public service 11 23 38 16 8 1 2 25 35 1260
2017 More than 20 years in the federal public service 11 23 37 17 7 0 4 25 36 641
2014 Less than 3 years in the federal public service 4 14 27 31 15 3 5 51 20 169
2014 3 to 10 years in the federal public service 7 23 37 20 9 1 2 30 32 1340
2014 11 to 20 years in the federal public service 9 28 41 14 5 1 2 20 38 1143
2014 More than 20 years in the federal public service 9 28 39 16 6 0 2 22 38 832
2011 Less than 3 years in the federal public service 4 18 31 29 15 1 3 45 23 451
2011 3 to 10 years in the federal public service 11 24 32 21 9 1 3 31 36 1491
2011 11 to 20 years in the federal public service 11 28 36 18 5 1 2 24 40 918
2011 More than 20 years in the federal public service 10 29 38 16 5 1 2 21 40 1009
2008 Less than 3 years in the federal public service 6 19 29 26 15 3 3 43 26 471
2008 3 to 10 years in the federal public service 10 27 34 19 7 1 2 27 38 1280
2008 11 to 20 years in the federal public service 11 28 37 18 4 0 1 22 39 721
2008 More than 20 years in the federal public service 11 34 35 15 4 0 1 19 45 1026

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 9 20 27 30 4 3 62 16 553
2018 3 to 10 years in the federal public service 7 15 25 34 16 3 1 51 22 1022
2018 11 to 20 years in the federal public service 9 16 30 27 15 2 1 43 26 1244
2018 More than 20 years in the federal public service 9 18 28 29 11 1 3 42 29 576
2017 Less than 3 years in the federal public service 4 7 18 27 30 8 7 66 12 467
2017 3 to 10 years in the federal public service 9 16 23 27 20 3 4 49 26 1126
2017 11 to 20 years in the federal public service 8 15 28 26 16 3 4 46 24 1258
2017 More than 20 years in the federal public service 8 17 27 27 14 2 6 44 27 641
2014 Less than 3 years in the federal public service 4 3 17 36 30 5 5 73 7 169
2014 3 to 10 years in the federal public service 5 14 24 31 19 3 4 54 20 1338
2014 11 to 20 years in the federal public service 6 19 29 28 14 2 3 43 26 1141
2014 More than 20 years in the federal public service 7 18 32 26 11 2 3 39 27 831
2011 Less than 3 years in the federal public service 4 8 19 34 26 4 5 66 13 451
2011 3 to 10 years in the federal public service 7 14 26 29 18 3 3 50 22 1488
2011 11 to 20 years in the federal public service 10 17 30 26 11 3 4 39 29 917
2011 More than 20 years in the federal public service 8 18 33 24 11 3 4 37 28 1009
2008 Less than 3 years in the federal public service 4 11 25 27 24 6 3 56 17 469
2008 3 to 10 years in the federal public service 9 18 27 27 14 2 3 43 29 1277
2008 11 to 20 years in the federal public service 11 22 31 24 9 1 2 35 33 720
2008 More than 20 years in the federal public service 10 26 29 24 8 2 2 33 37 1026

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 12 15 29 19 17 4 4 40 29 550
2018 3 to 10 years in the federal public service 15 22 32 19 9 2 1 29 38 1020
2018 11 to 20 years in the federal public service 17 23 31 18 8 1 2 27 41 1253
2018 More than 20 years in the federal public service 17 24 32 17 7 1 2 25 42 581
2017 Less than 3 years in the federal public service 9 17 30 16 16 5 7 37 30 467
2017 3 to 10 years in the federal public service 16 23 28 18 11 1 3 30 40 1128
2017 11 to 20 years in the federal public service 18 24 28 16 9 2 4 27 44 1259
2017 More than 20 years in the federal public service 18 26 29 15 7 1 4 23 46 642
2014 Less than 3 years in the federal public service 13 19 25 19 17 2 5 39 35 169
2014 3 to 10 years in the federal public service 18 24 28 16 9 2 3 26 44 1340
2014 11 to 20 years in the federal public service 22 25 27 13 8 2 3 22 50 1138
2014 More than 20 years in the federal public service 23 30 27 12 5 1 2 17 54 831
2011 Less than 3 years in the federal public service 14 17 30 18 14 2 5 35 33 450
2011 3 to 10 years in the federal public service 17 24 26 17 11 2 3 29 43 1489
2011 11 to 20 years in the federal public service 20 25 28 16 6 2 3 23 48 919
2011 More than 20 years in the federal public service 22 25 27 14 7 2 3 22 49 1009
2008 Less than 3 years in the federal public service 11 20 30 15 14 5 4 33 34 471
2008 3 to 10 years in the federal public service 17 25 28 18 8 2 3 27 43 1277
2008 11 to 20 years in the federal public service 16 26 34 15 7 0 2 23 43 721
2008 More than 20 years in the federal public service 21 30 29 11 5 1 2 17 53 1024

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 4 9 19 34 30 2 2 67 13 550
2018 3 to 10 years in the federal public service 9 15 33 29 13 0 1 42 25 1018
2018 11 to 20 years in the federal public service 10 21 34 24 9 1 1 34 32 1245
2018 More than 20 years in the federal public service 10 18 38 23 8 0 2 32 29 576
2017 Less than 3 years in the federal public service 3 6 17 35 34 3 4 73 9 467
2017 3 to 10 years in the federal public service 8 13 31 28 17 1 2 46 22 1124
2017 11 to 20 years in the federal public service 9 18 34 24 11 1 2 37 28 1260
2017 More than 20 years in the federal public service 12 16 35 23 9 1 3 34 30 636
2014 Less than 3 years in the federal public service 4 7 15 35 31 5 4 72 12 167
2014 3 to 10 years in the federal public service 5 15 34 27 15 2 2 44 21 1340
2014 11 to 20 years in the federal public service 9 19 39 23 8 1 1 32 29 1140
2014 More than 20 years in the federal public service 9 21 35 25 7 1 2 33 31 829
2011 Less than 3 years in the federal public service 4 9 26 35 23 0 4 60 13 450
2011 3 to 10 years in the federal public service 8 15 33 27 14 1 3 42 23 1485
2011 11 to 20 years in the federal public service 9 19 34 26 9 1 2 36 28 919
2011 More than 20 years in the federal public service 10 19 38 24 8 1 2 32 29 1006
2008 Less than 3 years in the federal public service 4 13 24 30 23 3 3 57 18 469
2008 3 to 10 years in the federal public service 9 18 33 27 10 1 2 38 27 1275
2008 11 to 20 years in the federal public service 8 21 36 25 8 0 2 33 30 720
2008 More than 20 years in the federal public service 11 24 37 21 5 0 1 26 36 1025

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 9 20 28 26 4 6 61 17 553
2018 3 to 10 years in the federal public service 16 20 29 21 12 1 1 34 37 1023
2018 11 to 20 years in the federal public service 18 25 31 16 7 1 2 24 44 1251
2018 More than 20 years in the federal public service 17 26 32 15 7 0 3 22 44 580
2017 Less than 3 years in the federal public service 3 8 17 23 33 4 11 66 14 465
2017 3 to 10 years in the federal public service 15 19 28 20 15 1 3 36 35 1129
2017 11 to 20 years in the federal public service 16 26 28 17 10 1 3 28 43 1262
2017 More than 20 years in the federal public service 17 24 33 14 8 1 4 23 43 641
2014 Less than 3 years in the federal public service 2 9 22 26 25 8 7 60 13 169
2014 3 to 10 years in the federal public service 13 21 31 17 13 2 4 32 36 1339
2014 11 to 20 years in the federal public service 17 25 30 17 8 1 2 26 43 1140
2014 More than 20 years in the federal public service 18 28 31 15 6 0 3 21 48 829
2011 Less than 3 years in the federal public service 5 15 26 27 21 0 5 51 22 450
2011 3 to 10 years in the federal public service 12 21 32 20 11 1 4 32 35 1489
2011 11 to 20 years in the federal public service 17 26 31 16 7 1 3 24 45 919
2011 More than 20 years in the federal public service 18 29 29 14 6 1 3 21 49 1009
2008 Less than 3 years in the federal public service 5 10 25 24 25 4 7 55 17 469
2008 3 to 10 years in the federal public service 13 22 27 23 12 1 3 36 36 1277
2008 11 to 20 years in the federal public service 15 26 32 17 7 1 1 25 43 719
2008 More than 20 years in the federal public service 19 31 32 12 5 0 2 17 51 1022

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 14 18 21 25 7 5 52 27 551
2018 3 to 10 years in the federal public service 10 18 25 27 15 2 2 44 30 1023
2018 11 to 20 years in the federal public service 12 18 26 23 15 3 2 40 32 1243
2018 More than 20 years in the federal public service 13 21 30 20 11 1 4 33 36 576
2017 Less than 3 years in the federal public service 5 8 22 20 27 10 9 58 15 468
2017 3 to 10 years in the federal public service 12 16 22 22 20 3 4 45 31 1131
2017 11 to 20 years in the federal public service 10 17 25 24 17 2 4 44 29 1258
2017 More than 20 years in the federal public service 13 18 26 26 10 1 5 38 33 643
2014 Less than 3 years in the federal public service 4 4 9 28 33 11 10 77 11 168
2014 3 to 10 years in the federal public service 5 11 22 30 24 3 5 58 17 1338
2014 11 to 20 years in the federal public service 6 12 24 32 19 2 5 55 19 1139
2014 More than 20 years in the federal public service 8 16 29 28 13 2 5 44 25 830
2011 Less than 3 years in the federal public service 2 8 22 28 28 5 7 64 11 447
2011 3 to 10 years in the federal public service 5 13 24 27 21 3 6 53 20 1485
2011 11 to 20 years in the federal public service 7 16 27 26 15 3 7 45 25 917
2011 More than 20 years in the federal public service 7 15 30 26 14 1 6 43 24 1006
2008 Less than 3 years in the federal public service 7 15 19 23 22 8 6 53 26 471
2008 3 to 10 years in the federal public service 11 18 22 25 16 2 5 45 32 1279
2008 11 to 20 years in the federal public service 12 20 30 24 11 1 3 36 33 719
2008 More than 20 years in the federal public service 11 20 28 24 12 1 4 38 33 1025

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 15 25 20 22 5 4 46 26 550
2018 3 to 10 years in the federal public service 12 20 32 23 10 2 1 33 33 1024
2018 11 to 20 years in the federal public service 13 22 36 19 7 1 1 27 36 1252
2018 More than 20 years in the federal public service 16 24 33 18 5 1 2 24 42 579
2017 Less than 3 years in the federal public service 7 11 28 21 20 8 5 47 21 465
2017 3 to 10 years in the federal public service 13 20 29 21 12 2 3 35 34 1131
2017 11 to 20 years in the federal public service 14 19 36 15 10 2 3 27 35 1259
2017 More than 20 years in the federal public service 13 25 36 15 5 2 4 22 40 643
2014 Less than 3 years in the federal public service 14 12 23 27 16 4 5 47 28 167
2014 3 to 10 years in the federal public service 12 20 33 16 12 3 3 30 35 1340
2014 11 to 20 years in the federal public service 16 23 32 15 8 3 3 25 41 1142
2014 More than 20 years in the federal public service 19 29 30 13 5 1 3 19 49 832

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 27 7 7 3 1 0 82 11 546
2018 3 to 10 years in the federal public service 43 32 9 9 7 1 0 76 15 1019
2018 11 to 20 years in the federal public service 43 32 9 9 7 1 0 75 16 1240
2018 More than 20 years in the federal public service 42 32 10 9 6 1 1 75 15 582
2017 Less than 3 years in the federal public service 59 24 6 7 2 2 0 84 10 468
2017 3 to 10 years in the federal public service 47 28 9 8 7 1 0 76 15 1133
2017 11 to 20 years in the federal public service 45 32 8 8 6 1 0 78 14 1264
2017 More than 20 years in the federal public service 43 32 10 8 6 1 0 76 15 644
2014 Less than 3 years in the federal public service 56 27 5 7 4 2 0 84 11 169
2014 3 to 10 years in the federal public service 45 30 9 8 6 1 0 77 14 1342
2014 11 to 20 years in the federal public service 43 31 8 11 6 1 0 75 17 1143
2014 More than 20 years in the federal public service 44 31 10 9 6 1 0 76 14 833

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 26 5 5 1 0 0 89 6 548
2018 3 to 10 years in the federal public service 48 35 6 7 3 0 0 84 10 1019
2018 11 to 20 years in the federal public service 50 34 7 6 3 1 0 84 9 1241
2018 More than 20 years in the federal public service 49 34 7 7 3 0 0 83 10 582
2017 Less than 3 years in the federal public service 62 30 4 2 1 1 0 93 3 468
2017 3 to 10 years in the federal public service 48 34 9 6 3 0 0 82 9 1132
2017 11 to 20 years in the federal public service 43 38 8 7 3 1 0 82 10 1264
2017 More than 20 years in the federal public service 46 35 9 7 3 0 0 81 10 643
2014 Less than 3 years in the federal public service 64 28 3 3 1 1 0 93 4 169
2014 3 to 10 years in the federal public service 48 37 8 5 2 0 0 85 7 1340
2014 11 to 20 years in the federal public service 41 42 8 6 2 0 0 83 8 1142
2014 More than 20 years in the federal public service 41 42 8 6 2 0 0 83 9 832

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 31 10 3 0 1 1 87 3 547
2018 3 to 10 years in the federal public service 42 38 12 4 3 1 0 81 7 1022
2018 11 to 20 years in the federal public service 41 36 12 6 3 1 0 79 9 1243
2018 More than 20 years in the federal public service 39 40 9 7 3 1 0 80 10 583

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 27 10 3 0 3 1 86 4 546
2018 3 to 10 years in the federal public service 46 34 11 4 2 2 1 83 6 1016
2018 11 to 20 years in the federal public service 45 34 13 3 2 3 0 81 5 1243
2018 More than 20 years in the federal public service 45 37 11 2 2 2 1 85 4 583
2017 Less than 3 years in the federal public service 51 31 8 2 1 5 1 88 3 469
2017 3 to 10 years in the federal public service 40 34 15 4 3 4 1 78 7 1133
2017 11 to 20 years in the federal public service 37 37 14 3 4 5 0 78 7 1265
2017 More than 20 years in the federal public service 39 36 16 4 2 2 0 77 6 643
2014 Less than 3 years in the federal public service 56 25 8 4 0 8 0 88 4 169
2014 3 to 10 years in the federal public service 46 33 11 3 1 5 0 83 5 1340
2014 11 to 20 years in the federal public service 42 35 13 3 2 5 0 81 5 1142
2014 More than 20 years in the federal public service 42 36 14 2 2 4 1 81 4 833

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 29 8 3 1 1 0 88 4 553
2018 3 to 10 years in the federal public service 44 38 10 4 3 1 0 83 7 1018
2018 11 to 20 years in the federal public service 41 37 12 5 3 2 0 80 8 1247
2018 More than 20 years in the federal public service 41 39 11 4 2 2 1 82 7 583
2017 Less than 3 years in the federal public service 56 35 3 2 1 3 0 94 3 469
2017 3 to 10 years in the federal public service 38 40 12 5 3 2 0 79 8 1134
2017 11 to 20 years in the federal public service 36 42 13 4 3 3 0 80 7 1264
2017 More than 20 years in the federal public service 34 41 14 6 3 2 0 77 9 644
2014 Less than 3 years in the federal public service 57 28 7 5 1 3 0 87 6 169
2014 3 to 10 years in the federal public service 44 38 10 4 2 2 0 84 6 1342
2014 11 to 20 years in the federal public service 40 39 11 5 2 3 0 81 7 1142
2014 More than 20 years in the federal public service 37 39 14 4 2 3 0 79 6 833
2011 Less than 3 years in the federal public service 49 32 11 3 2 3 0 84 5 453
2011 3 to 10 years in the federal public service 35 37 15 5 3 5 0 76 9 1489
2011 11 to 20 years in the federal public service 26 40 18 7 6 3 0 68 13 924
2011 More than 20 years in the federal public service 28 38 18 6 4 5 0 70 11 1008

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 26 4 2 0 1 0 94 2 550
2018 3 to 10 years in the federal public service 52 33 9 4 3 0 0 85 7 1013
2018 11 to 20 years in the federal public service 46 36 10 5 3 0 0 82 8 1253
2018 More than 20 years in the federal public service 42 41 9 6 3 0 0 83 8 584
2017 Less than 3 years in the federal public service 71 24 2 1 1 1 0 96 2 468
2017 3 to 10 years in the federal public service 48 35 8 5 4 0 0 84 9 1132
2017 11 to 20 years in the federal public service 42 39 9 5 4 1 0 82 9 1263
2017 More than 20 years in the federal public service 40 39 10 6 3 0 0 80 10 644
2014 Less than 3 years in the federal public service 69 25 4 2 0 0 0 94 2 169
2014 3 to 10 years in the federal public service 51 34 9 3 2 1 0 86 5 1342
2014 11 to 20 years in the federal public service 45 38 9 5 2 1 0 84 7 1143
2014 More than 20 years in the federal public service 43 36 12 5 2 0 0 80 8 830
2011 Less than 3 years in the federal public service 57 32 7 3 1 0 0 89 4 451
2011 3 to 10 years in the federal public service 44 37 11 4 2 1 0 82 7 1486
2011 11 to 20 years in the federal public service 34 38 14 7 5 1 0 73 13 923
2011 More than 20 years in the federal public service 32 41 15 7 4 1 0 74 11 1000
2008 Less than 3 years in the federal public service 52 36 7 3 1 0 0 88 5 473
2008 3 to 10 years in the federal public service 34 42 13 6 5 1 0 77 10 1279
2008 11 to 20 years in the federal public service 31 42 13 8 5 1 0 73 13 720
2008 More than 20 years in the federal public service 29 42 14 8 6 1 0 71 14 1024

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 25 16 7 3 8 6 70 12 546
2018 3 to 10 years in the federal public service 25 35 14 10 7 7 3 66 18 1021
2018 11 to 20 years in the federal public service 24 31 18 10 7 7 3 60 19 1241
2018 More than 20 years in the federal public service 23 31 21 8 9 6 3 59 18 583
2017 Less than 3 years in the federal public service 36 28 8 5 4 8 12 79 10 469
2017 3 to 10 years in the federal public service 31 29 13 8 7 5 6 67 18 1134
2017 11 to 20 years in the federal public service 27 33 15 10 7 5 3 65 19 1266
2017 More than 20 years in the federal public service 28 33 16 9 7 4 4 66 17 645
2014 Less than 3 years in the federal public service 39 21 10 4 3 16 7 78 9 169
2014 3 to 10 years in the federal public service 31 31 15 8 5 6 4 69 15 1341
2014 11 to 20 years in the federal public service 29 32 16 7 7 5 3 67 15 1141
2014 More than 20 years in the federal public service 28 34 16 8 6 4 3 67 16 831

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 30 13 9 4 6 2 72 15 552
2018 3 to 10 years in the federal public service 28 37 17 9 6 3 1 67 16 1020
2018 11 to 20 years in the federal public service 28 37 13 11 7 3 1 68 18 1250
2018 More than 20 years in the federal public service 28 40 14 9 5 2 1 71 14 585
2017 Less than 3 years in the federal public service 38 30 10 9 4 7 2 75 14 466
2017 3 to 10 years in the federal public service 32 35 13 9 6 4 1 70 16 1134
2017 11 to 20 years in the federal public service 31 37 13 10 6 3 1 70 16 1264
2017 More than 20 years in the federal public service 30 39 14 8 4 4 1 72 13 644
2014 Less than 3 years in the federal public service 41 31 11 6 2 5 3 79 9 168
2014 3 to 10 years in the federal public service 35 37 13 8 3 3 1 75 12 1340
2014 11 to 20 years in the federal public service 33 39 11 7 5 4 1 76 13 1143
2014 More than 20 years in the federal public service 31 39 14 7 4 4 0 73 12 833
2011 Less than 3 years in the federal public service 36 32 13 10 3 4 2 72 15 451
2011 3 to 10 years in the federal public service 30 33 15 10 5 5 1 68 17 1489
2011 11 to 20 years in the federal public service 28 30 18 10 8 5 1 62 20 922
2011 More than 20 years in the federal public service 31 32 14 10 5 5 2 68 17 1007
2008 Less than 3 years in the federal public service 30 33 15 10 5 5 2 67 17 473
2008 3 to 10 years in the federal public service 24 31 15 14 9 5 2 59 25 1279
2008 11 to 20 years in the federal public service 23 34 14 13 9 6 1 62 24 722
2008 More than 20 years in the federal public service 30 34 15 10 5 5 2 68 16 1026

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 34 12 5 1 4 0 81 7 548
2018 3 to 10 years in the federal public service 30 39 18 7 4 2 0 71 11 1022
2018 11 to 20 years in the federal public service 27 37 21 7 6 2 0 66 13 1248
2018 More than 20 years in the federal public service 29 39 22 6 3 1 0 68 10 581

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 24 19 8 4 14 5 61 15 553
2018 3 to 10 years in the federal public service 16 24 20 14 12 11 3 46 30 1022
2018 11 to 20 years in the federal public service 13 22 22 15 16 11 1 40 35 1251
2018 More than 20 years in the federal public service 15 23 19 13 16 11 4 44 34 582
2017 Less than 3 years in the federal public service 24 23 13 7 5 19 8 65 17 466
2017 3 to 10 years in the federal public service 15 20 19 12 16 15 3 43 34 1133
2017 11 to 20 years in the federal public service 15 20 20 14 16 11 4 41 36 1264
2017 More than 20 years in the federal public service 14 20 20 15 16 9 6 40 36 646
2014 Less than 3 years in the federal public service 23 21 11 8 7 24 6 63 21 169
2014 3 to 10 years in the federal public service 14 21 19 14 16 14 3 42 35 1342
2014 11 to 20 years in the federal public service 13 21 17 18 15 13 3 40 39 1142
2014 More than 20 years in the federal public service 14 24 22 15 14 7 4 42 33 833
2011 Less than 3 years in the federal public service 18 21 18 11 7 21 5 53 23 452
2011 3 to 10 years in the federal public service 12 20 19 15 14 17 4 41 36 1494
2011 11 to 20 years in the federal public service 10 17 20 15 19 16 3 33 42 920
2011 More than 20 years in the federal public service 12 20 21 15 15 12 5 39 36 1009

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 8 92 551
2018 3 to 10 years in the federal public service 14 86 1023
2018 11 to 20 years in the federal public service 12 88 1251
2018 More than 20 years in the federal public service 15 85 587

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 73 45
2018 3 to 10 years in the federal public service 55 144
2018 11 to 20 years in the federal public service 50 148
2018 More than 20 years in the federal public service 39 85

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 35 45
2018 3 to 10 years in the federal public service 62 144
2018 11 to 20 years in the federal public service 67 148
2018 More than 20 years in the federal public service 71 85

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 144
2018 11 to 20 years in the federal public service 8 148

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 148
2018 More than 20 years in the federal public service 0 85

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 6 144
2018 11 to 20 years in the federal public service 3 148

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 5 144
2018 11 to 20 years in the federal public service 7 148

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 4 148

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 36 45
2018 3 to 10 years in the federal public service 37 144
2018 11 to 20 years in the federal public service 40 148
2018 More than 20 years in the federal public service 37 85

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 23 45
2018 3 to 10 years in the federal public service 37 144
2018 11 to 20 years in the federal public service 33 148
2018 More than 20 years in the federal public service 41 85

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 25 45
2018 3 to 10 years in the federal public service 36 144
2018 11 to 20 years in the federal public service 50 148
2018 More than 20 years in the federal public service 58 85

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 16 45
2018 3 to 10 years in the federal public service 36 144
2018 11 to 20 years in the federal public service 40 148
2018 More than 20 years in the federal public service 40 85

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 30 144
2018 11 to 20 years in the federal public service 28 148

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 46 45
2018 3 to 10 years in the federal public service 52 144
2018 11 to 20 years in the federal public service 54 148
2018 More than 20 years in the federal public service 45 85

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 45
2018 3 to 10 years in the federal public service 27 144
2018 11 to 20 years in the federal public service 35 148
2018 More than 20 years in the federal public service 24 85

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 144
2018 More than 20 years in the federal public service 0 85

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 6 144
2018 11 to 20 years in the federal public service 6 148

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 144
2018 11 to 20 years in the federal public service 10 148

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 22 45
2018 3 to 10 years in the federal public service 40 144
2018 11 to 20 years in the federal public service 45 148
2018 More than 20 years in the federal public service 46 85

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 17 45
2018 3 to 10 years in the federal public service 25 144
2018 11 to 20 years in the federal public service 26 148
2018 More than 20 years in the federal public service 20 85

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 16 45
2018 3 to 10 years in the federal public service 16 144
2018 11 to 20 years in the federal public service 11 148
2018 More than 20 years in the federal public service 19 85

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 53 45
2018 3 to 10 years in the federal public service 53 144
2018 11 to 20 years in the federal public service 55 149
2018 More than 20 years in the federal public service 48 85

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 10 45
2018 3 to 10 years in the federal public service 23 144
2018 11 to 20 years in the federal public service 21 149
2018 More than 20 years in the federal public service 23 85

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 4 144
2018 11 to 20 years in the federal public service 9 149

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 144
2018 11 to 20 years in the federal public service 8 149

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 144
2018 11 to 20 years in the federal public service 10 149

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 3 144
2018 11 to 20 years in the federal public service 3 149

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 12 45
2018 3 to 10 years in the federal public service 20 144
2018 11 to 20 years in the federal public service 10 149
2018 More than 20 years in the federal public service 11 85

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 45
2018 3 to 10 years in the federal public service 7 144
2018 11 to 20 years in the federal public service 11 149
2018 More than 20 years in the federal public service 19 85

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 45
2018 3 to 10 years in the federal public service 28 144
2018 11 to 20 years in the federal public service 26 149
2018 More than 20 years in the federal public service 27 85

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 12 44
2018 3 to 10 years in the federal public service 10 139
2018 11 to 20 years in the federal public service 8 144
2018 More than 20 years in the federal public service 8 79

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 52 44
2018 3 to 10 years in the federal public service 26 139
2018 11 to 20 years in the federal public service 16 144
2018 More than 20 years in the federal public service 8 79

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 139
2018 11 to 20 years in the federal public service 4 144

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 139
2018 11 to 20 years in the federal public service 5 144

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 12 44
2018 3 to 10 years in the federal public service 12 139
2018 11 to 20 years in the federal public service 8 144
2018 More than 20 years in the federal public service 6 79

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 7 139
2018 11 to 20 years in the federal public service 7 144

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 139
2018 11 to 20 years in the federal public service 15 144

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 24 44
2018 3 to 10 years in the federal public service 13 139
2018 11 to 20 years in the federal public service 10 144
2018 More than 20 years in the federal public service 9 79

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 11 44
2018 3 to 10 years in the federal public service 11 139
2018 11 to 20 years in the federal public service 15 144
2018 More than 20 years in the federal public service 16 79

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 25 44
2018 3 to 10 years in the federal public service 32 139
2018 11 to 20 years in the federal public service 33 144
2018 More than 20 years in the federal public service 34 79

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 44
2018 3 to 10 years in the federal public service 10 139
2018 11 to 20 years in the federal public service 9 144
2018 More than 20 years in the federal public service 14 79

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 28 44
2018 3 to 10 years in the federal public service 50 139
2018 11 to 20 years in the federal public service 48 144
2018 More than 20 years in the federal public service 56 79

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 44
2018 More than 20 years in the federal public service 0 79

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 36 44
2018 3 to 10 years in the federal public service 55 139
2018 11 to 20 years in the federal public service 58 144
2018 More than 20 years in the federal public service 52 79

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 5 144
2018 More than 20 years in the federal public service 7 79

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 16 44
2018 3 to 10 years in the federal public service 11 139
2018 11 to 20 years in the federal public service 9 144
2018 More than 20 years in the federal public service 29 79

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 11 17 4 2 31 12 60 10 551
2018 3 to 10 years in the federal public service 15 15 19 6 6 31 8 49 20 1021
2018 11 to 20 years in the federal public service 15 15 23 5 7 30 5 46 18 1252
2018 More than 20 years in the federal public service 16 21 21 6 7 24 5 52 18 585
2017 Less than 3 years in the federal public service 17 15 11 2 2 35 17 68 9 469
2017 3 to 10 years in the federal public service 14 15 16 5 6 33 10 51 20 1134
2017 11 to 20 years in the federal public service 13 16 18 6 7 31 8 48 22 1267
2017 More than 20 years in the federal public service 18 16 19 7 7 27 6 51 21 646
2014 Less than 3 years in the federal public service 20 10 10 2 0 39 20 72 4 169
2014 3 to 10 years in the federal public service 15 15 16 5 4 34 11 55 17 1343
2014 11 to 20 years in the federal public service 14 17 19 6 5 33 7 52 17 1144
2014 More than 20 years in the federal public service 20 16 23 4 5 27 6 53 13 832

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 25 13 3 2 12 2 79 6 553
2018 3 to 10 years in the federal public service 28 33 17 6 4 10 1 69 12 1023
2018 11 to 20 years in the federal public service 28 30 19 7 5 11 1 65 13 1250
2018 More than 20 years in the federal public service 28 33 20 5 5 8 0 67 12 584
2017 Less than 3 years in the federal public service 35 28 11 2 1 18 5 82 3 468
2017 3 to 10 years in the federal public service 27 28 17 6 5 16 1 66 14 1133
2017 11 to 20 years in the federal public service 24 30 20 7 5 13 1 63 14 1266
2017 More than 20 years in the federal public service 28 30 19 6 6 10 0 65 13 646
2014 Less than 3 years in the federal public service 37 25 7 2 0 26 4 87 3 169
2014 3 to 10 years in the federal public service 26 31 16 5 4 15 2 70 11 1343
2014 11 to 20 years in the federal public service 26 30 21 5 4 14 0 65 10 1143
2014 More than 20 years in the federal public service 31 30 19 6 3 11 0 69 10 832
2011 Less than 3 years in the federal public service 39 26 16 3 1 13 1 76 5 452
2011 3 to 10 years in the federal public service 28 32 20 4 3 12 0 68 9 1489
2011 11 to 20 years in the federal public service 25 33 19 7 5 11 0 65 13 920
2011 More than 20 years in the federal public service 25 38 18 6 4 9 0 69 11 1010

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 4 96 553
2018 3 to 10 years in the federal public service 8 92 1022
2018 11 to 20 years in the federal public service 7 93 1253
2018 More than 20 years in the federal public service 8 92 582

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 37 22
2018 3 to 10 years in the federal public service 33 84
2018 11 to 20 years in the federal public service 27 86
2018 More than 20 years in the federal public service 29 44

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 78 84
2018 11 to 20 years in the federal public service 90 86

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 3 to 10 years in the federal public service 6 84

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 86
2018 More than 20 years in the federal public service 0 44

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 3 to 10 years in the federal public service 13 84

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 44

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 84

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 35 84
2018 11 to 20 years in the federal public service 21 86

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 24 84
2018 11 to 20 years in the federal public service 21 86

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 84
2018 11 to 20 years in the federal public service 11 86

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 22 22
2018 3 to 10 years in the federal public service 31 84
2018 11 to 20 years in the federal public service 31 86
2018 More than 20 years in the federal public service 54 44

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 39 22
2018 3 to 10 years in the federal public service 39 84
2018 11 to 20 years in the federal public service 19 86
2018 More than 20 years in the federal public service 12 44

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 6 84

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 More than 20 years in the federal public service 0 44

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 84
2018 11 to 20 years in the federal public service 7 86

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 14 84
2018 11 to 20 years in the federal public service 16 86

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 More than 20 years in the federal public service 0 44

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 84
2018 11 to 20 years in the federal public service 14 86

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 3 to 10 years in the federal public service 0 84
2018 11 to 20 years in the federal public service 0 86
2018 More than 20 years in the federal public service 0 44

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 15 84
2018 11 to 20 years in the federal public service 23 86

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 29 84
2018 11 to 20 years in the federal public service 33 86

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 84
2018 11 to 20 years in the federal public service 19 86

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 84
2018 11 to 20 years in the federal public service 6 86

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 84
2018 11 to 20 years in the federal public service 7 86

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 7 84
2018 11 to 20 years in the federal public service 6 86

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 84
2018 11 to 20 years in the federal public service 5 86

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 57 22
2018 3 to 10 years in the federal public service 59 84
2018 11 to 20 years in the federal public service 51 86
2018 More than 20 years in the federal public service 48 44

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 80
2018 11 to 20 years in the federal public service 19 84

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 11 to 20 years in the federal public service 6 84

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 40

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 More than 20 years in the federal public service 0 40

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 84
2018 More than 20 years in the federal public service 0 40

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 11 84

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 80
2018 11 to 20 years in the federal public service 9 84

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 16 80
2018 11 to 20 years in the federal public service 12 84

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 29 80
2018 11 to 20 years in the federal public service 25 84

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 80
2018 11 to 20 years in the federal public service 7 84

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 22 22
2018 3 to 10 years in the federal public service 44 80
2018 11 to 20 years in the federal public service 46 84
2018 More than 20 years in the federal public service 55 40

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 22
2018 3 to 10 years in the federal public service 0 80

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 49 22
2018 3 to 10 years in the federal public service 58 80
2018 11 to 20 years in the federal public service 61 84
2018 More than 20 years in the federal public service 63 40

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 84

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 80
2018 11 to 20 years in the federal public service 9 84

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 9 16 2 1 34 12 65 5 550
2018 3 to 10 years in the federal public service 17 14 18 3 4 37 6 55 13 1020
2018 11 to 20 years in the federal public service 17 16 21 3 3 34 6 54 10 1249
2018 More than 20 years in the federal public service 17 18 22 3 4 31 6 56 11 580
2017 Less than 3 years in the federal public service 22 12 9 2 1 42 13 75 5 468
2017 3 to 10 years in the federal public service 16 14 18 2 3 38 10 57 9 1133
2017 11 to 20 years in the federal public service 13 16 19 2 4 38 8 54 11 1264
2017 More than 20 years in the federal public service 17 15 20 4 4 34 7 54 13 646
2014 Less than 3 years in the federal public service 20 8 9 1 0 50 13 74 2 169
2014 3 to 10 years in the federal public service 15 14 15 2 2 40 12 61 9 1342
2014 11 to 20 years in the federal public service 14 15 21 2 2 41 7 54 7 1143
2014 More than 20 years in the federal public service 19 17 21 2 3 32 6 58 8 832

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 23 14 2 1 11 3 80 3 552
2018 3 to 10 years in the federal public service 30 32 17 3 3 13 1 72 8 1018
2018 11 to 20 years in the federal public service 31 30 20 3 4 13 1 70 8 1248
2018 More than 20 years in the federal public service 30 34 19 4 3 9 1 71 8 580
2017 Less than 3 years in the federal public service 43 21 11 1 1 19 5 84 2 468
2017 3 to 10 years in the federal public service 30 28 16 3 3 18 2 72 7 1132
2017 11 to 20 years in the federal public service 27 31 18 3 3 16 2 70 7 1262
2017 More than 20 years in the federal public service 29 30 19 4 3 14 1 70 8 643
2014 Less than 3 years in the federal public service 40 23 8 1 0 27 2 88 1 169
2014 3 to 10 years in the federal public service 29 28 15 3 2 20 3 75 6 1341
2014 11 to 20 years in the federal public service 28 30 19 2 2 18 1 71 5 1143
2014 More than 20 years in the federal public service 30 29 20 2 2 16 1 71 5 832
2011 Less than 3 years in the federal public service 40 29 14 2 0 14 0 82 2 451
2011 3 to 10 years in the federal public service 32 32 17 2 2 14 0 75 5 1493
2011 11 to 20 years in the federal public service 28 31 18 3 3 15 0 71 8 921
2011 More than 20 years in the federal public service 29 35 17 5 2 12 0 72 8 1005
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 66 21 8 2 2 2 0 89 3 548
2018 3 to 10 years in the federal public service 60 23 7 4 4 1 0 85 8 1015
2018 11 to 20 years in the federal public service 59 23 9 4 4 1 0 83 9 1241
2018 More than 20 years in the federal public service 54 24 13 3 5 1 1 79 8 575
2017 Less than 3 years in the federal public service 68 21 5 2 1 1 1 91 4 467
2017 3 to 10 years in the federal public service 60 23 7 5 4 1 0 84 9 1130
2017 11 to 20 years in the federal public service 57 24 9 3 5 2 0 83 8 1266
2017 More than 20 years in the federal public service 53 26 9 5 5 1 0 80 10 646

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 34 10 5 2 5 0 82 7 547
2018 3 to 10 years in the federal public service 37 39 14 5 3 2 0 78 8 1022
2018 11 to 20 years in the federal public service 41 37 12 4 3 2 0 80 8 1249
2018 More than 20 years in the federal public service 42 40 12 3 3 1 0 83 5 586
2017 Less than 3 years in the federal public service 29 45 12 5 2 7 0 80 7 467
2017 3 to 10 years in the federal public service 27 41 16 6 5 5 0 71 12 1134
2017 11 to 20 years in the federal public service 28 40 16 7 5 3 0 71 12 1263
2017 More than 20 years in the federal public service 35 38 15 5 4 3 0 75 9 642

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 34 13 7 4 2 0 77 10 552
2018 3 to 10 years in the federal public service 26 37 17 9 8 2 0 64 18 1022
2018 11 to 20 years in the federal public service 27 35 16 12 8 2 0 63 21 1253
2018 More than 20 years in the federal public service 27 36 17 13 5 2 0 64 19 586
2017 Less than 3 years in the federal public service 33 42 12 6 3 4 0 78 9 466
2017 3 to 10 years in the federal public service 21 38 17 11 10 2 0 61 22 1132
2017 11 to 20 years in the federal public service 20 40 18 12 9 2 0 61 21 1263
2017 More than 20 years in the federal public service 23 35 19 11 8 2 0 60 20 642

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 25 19 12 10 1 2 58 22 549
2018 3 to 10 years in the federal public service 18 25 23 14 18 0 2 44 32 1022
2018 11 to 20 years in the federal public service 25 27 21 14 11 0 2 53 25 1247
2018 More than 20 years in the federal public service 29 26 21 12 9 1 2 57 22 580
2017 Less than 3 years in the federal public service 20 24 24 14 16 0 2 45 31 467
2017 3 to 10 years in the federal public service 20 22 22 14 20 0 2 43 35 1130
2017 11 to 20 years in the federal public service 26 24 18 15 14 1 2 51 30 1261
2017 More than 20 years in the federal public service 28 22 19 13 14 0 4 52 28 646

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 32 24 8 4 0 1 64 12 551
2018 3 to 10 years in the federal public service 15 28 29 17 10 0 0 43 28 1023
2018 11 to 20 years in the federal public service 14 23 31 18 14 0 1 37 32 1253
2018 More than 20 years in the federal public service 15 26 28 18 12 0 1 42 30 584
2017 Less than 3 years in the federal public service 38 31 20 7 3 0 2 70 10 468
2017 3 to 10 years in the federal public service 17 28 28 15 9 0 1 46 25 1133
2017 11 to 20 years in the federal public service 15 25 28 18 12 0 1 40 31 1264
2017 More than 20 years in the federal public service 14 29 28 16 12 0 2 43 29 645

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 28 15 7 3 1 3 75 10 546
2018 3 to 10 years in the federal public service 22 31 25 14 8 0 0 53 22 1022
2018 11 to 20 years in the federal public service 16 28 27 16 10 1 1 45 27 1247
2018 More than 20 years in the federal public service 18 31 27 12 10 0 2 50 22 586
2017 Less than 3 years in the federal public service 46 30 13 6 2 1 3 79 8 468
2017 3 to 10 years in the federal public service 25 29 24 12 7 0 2 56 20 1133
2017 11 to 20 years in the federal public service 19 29 26 14 10 0 2 49 25 1253
2017 More than 20 years in the federal public service 16 34 24 14 10 0 2 51 24 645

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 24 20 10 6 1 2 62 17 549
2018 3 to 10 years in the federal public service 19 26 22 19 12 1 1 46 32 1020
2018 11 to 20 years in the federal public service 19 23 24 17 15 1 2 43 32 1249
2018 More than 20 years in the federal public service 15 27 26 17 13 0 3 43 31 585
2017 Less than 3 years in the federal public service 40 28 16 8 5 1 3 70 14 468
2017 3 to 10 years in the federal public service 24 24 20 17 11 1 2 50 30 1134
2017 11 to 20 years in the federal public service 21 22 24 16 14 1 2 44 31 1264
2017 More than 20 years in the federal public service 14 26 29 15 13 1 3 41 29 645

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 18 8 3 2 1 5 86 5 546
2018 3 to 10 years in the federal public service 46 24 15 6 4 1 5 75 10 1017
2018 11 to 20 years in the federal public service 40 23 17 7 6 1 6 68 14 1245
2018 More than 20 years in the federal public service 38 23 17 9 4 0 10 68 14 580
2017 Less than 3 years in the federal public service 58 21 8 3 2 1 8 87 5 468
2017 3 to 10 years in the federal public service 45 24 14 5 4 1 7 75 9 1135
2017 11 to 20 years in the federal public service 39 24 16 7 4 0 9 70 13 1264
2017 More than 20 years in the federal public service 36 24 15 7 6 1 12 69 14 646

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 24 16 7 5 1 1 71 12 550
2018 3 to 10 years in the federal public service 32 26 23 11 7 0 1 58 18 1021
2018 11 to 20 years in the federal public service 26 29 22 12 11 0 1 55 23 1248
2018 More than 20 years in the federal public service 30 27 24 10 8 0 2 57 18 586
2017 Less than 3 years in the federal public service 45 27 15 8 3 0 2 74 11 466
2017 3 to 10 years in the federal public service 32 29 20 11 7 0 1 62 18 1134
2017 11 to 20 years in the federal public service 27 29 21 14 8 0 1 56 23 1260
2017 More than 20 years in the federal public service 28 31 22 9 7 0 2 61 17 642

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 32 18 6 2 1 2 73 9 551
2018 3 to 10 years in the federal public service 23 35 23 12 6 1 1 59 17 1017
2018 11 to 20 years in the federal public service 24 33 23 12 6 1 1 59 18 1244
2018 More than 20 years in the federal public service 22 32 24 12 6 1 3 56 19 581
2017 Less than 3 years in the federal public service 42 31 17 5 2 1 2 75 8 467
2017 3 to 10 years in the federal public service 27 32 20 11 6 1 2 61 18 1133
2017 11 to 20 years in the federal public service 25 32 23 12 6 1 2 59 18 1259
2017 More than 20 years in the federal public service 27 30 23 11 6 1 3 59 17 644

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 30 17 7 5 1 2 70 13 549
2018 3 to 10 years in the federal public service 22 31 24 14 7 1 1 54 21 1016
2018 11 to 20 years in the federal public service 18 33 27 13 7 0 1 52 21 1245
2018 More than 20 years in the federal public service 18 33 24 14 8 1 2 52 23 583
2017 Less than 3 years in the federal public service 41 31 16 7 2 0 3 74 9 465
2017 3 to 10 years in the federal public service 23 33 21 13 7 0 2 57 21 1133
2017 11 to 20 years in the federal public service 20 31 24 14 8 0 2 52 23 1262
2017 More than 20 years in the federal public service 19 30 25 15 8 1 3 51 23 641

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 31 19 7 6 1 2 68 13 550
2018 3 to 10 years in the federal public service 28 32 20 12 8 0 1 60 19 1015
2018 11 to 20 years in the federal public service 26 31 21 12 8 0 1 58 21 1242
2018 More than 20 years in the federal public service 28 31 23 11 5 1 2 61 16 584
2017 Less than 3 years in the federal public service 35 26 24 8 4 0 2 63 12 466
2017 3 to 10 years in the federal public service 30 31 18 11 7 0 2 63 19 1133
2017 11 to 20 years in the federal public service 28 31 19 11 8 0 2 61 20 1262
2017 More than 20 years in the federal public service 28 31 21 10 7 0 2 61 17 645

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 31 16 6 5 1 2 73 11 544
2018 3 to 10 years in the federal public service 33 32 21 9 5 0 1 65 13 1010
2018 11 to 20 years in the federal public service 24 33 24 12 6 0 1 57 18 1239
2018 More than 20 years in the federal public service 23 33 23 13 6 1 2 58 19 579
2017 Less than 3 years in the federal public service 42 31 17 5 2 1 3 76 7 466
2017 3 to 10 years in the federal public service 34 34 16 8 5 1 2 70 14 1133
2017 11 to 20 years in the federal public service 27 33 21 10 6 1 2 62 16 1255
2017 More than 20 years in the federal public service 27 31 22 11 7 0 1 59 19 641

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 20 10 4 2 0 3 83 7 547
2018 3 to 10 years in the federal public service 52 24 12 6 4 0 2 78 10 1017
2018 11 to 20 years in the federal public service 53 22 12 5 5 0 3 77 10 1238
2018 More than 20 years in the federal public service 55 20 13 5 3 1 4 78 9 578
2017 Less than 3 years in the federal public service 65 20 8 4 1 0 3 87 5 465
2017 3 to 10 years in the federal public service 56 21 12 5 3 0 3 80 8 1135
2017 11 to 20 years in the federal public service 56 21 13 5 3 0 2 79 8 1264
2017 More than 20 years in the federal public service 58 20 11 5 3 0 2 80 9 644

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 76 9 4 2 1 1 7 92 3 547
2018 3 to 10 years in the federal public service 71 13 7 2 2 1 4 89 5 1011
2018 11 to 20 years in the federal public service 69 16 6 2 2 1 5 90 4 1243
2018 More than 20 years in the federal public service 69 14 5 2 2 1 7 90 4 582

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 75 11 6 1 1 1 4 91 3 545
2018 3 to 10 years in the federal public service 70 13 5 4 4 1 3 86 8 1018
2018 11 to 20 years in the federal public service 69 12 6 3 4 1 4 86 8 1246
2018 More than 20 years in the federal public service 66 11 9 4 4 1 5 82 9 579
2017 Less than 3 years in the federal public service 83 6 2 3 2 0 3 92 5 467
2017 3 to 10 years in the federal public service 71 12 6 3 3 1 5 87 7 1134
2017 11 to 20 years in the federal public service 69 12 6 4 4 1 4 85 9 1266
2017 More than 20 years in the federal public service 70 12 7 5 2 1 4 85 8 645

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 19 8 2 2 1 2 88 3 548
2018 3 to 10 years in the federal public service 54 27 12 4 3 0 1 82 7 1020
2018 11 to 20 years in the federal public service 54 27 10 4 3 0 1 82 7 1245
2018 More than 20 years in the federal public service 53 27 12 4 2 0 2 82 6 581
2017 Less than 3 years in the federal public service 70 17 6 2 2 1 2 90 4 467
2017 3 to 10 years in the federal public service 56 26 9 3 2 1 3 85 6 1134
2017 11 to 20 years in the federal public service 56 25 10 4 2 0 3 84 7 1264
2017 More than 20 years in the federal public service 53 29 10 4 1 0 3 84 5 642

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 69 15 7 3 3 1 2 87 6 547
2018 3 to 10 years in the federal public service 56 20 10 6 5 0 2 78 12 1015
2018 11 to 20 years in the federal public service 52 22 11 6 7 0 1 76 13 1238
2018 More than 20 years in the federal public service 51 22 12 8 6 0 2 74 14 578
2017 Less than 3 years in the federal public service 70 13 6 5 2 1 3 86 7 465
2017 3 to 10 years in the federal public service 58 18 8 7 5 1 3 79 12 1131
2017 11 to 20 years in the federal public service 57 19 10 7 4 0 2 78 11 1264
2017 More than 20 years in the federal public service 55 21 10 7 4 0 2 78 12 645

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 3 2 1 0 0 29 97 1 543
2018 3 to 10 years in the federal public service 53 11 4 2 1 0 28 90 4 1008
2018 11 to 20 years in the federal public service 49 18 6 2 1 0 23 87 5 1237
2018 More than 20 years in the federal public service 45 18 7 3 1 1 25 85 5 576
2017 Less than 3 years in the federal public service 69 4 2 1 0 0 23 96 1 466
2017 3 to 10 years in the federal public service 56 11 3 2 1 1 27 92 3 1131
2017 11 to 20 years in the federal public service 50 15 7 3 1 0 23 85 6 1261
2017 More than 20 years in the federal public service 44 19 7 2 0 0 26 87 4 645

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 75 10 6 1 1 1 6 92 2 547
2018 3 to 10 years in the federal public service 61 20 10 3 1 0 5 86 4 1015
2018 11 to 20 years in the federal public service 64 20 7 2 1 0 6 89 3 1239
2018 More than 20 years in the federal public service 61 23 7 1 1 1 5 89 3 576
2017 Less than 3 years in the federal public service 74 14 6 1 0 1 5 93 1 467
2017 3 to 10 years in the federal public service 63 18 7 2 1 1 7 88 4 1132
2017 11 to 20 years in the federal public service 66 19 7 1 1 0 7 90 3 1251
2017 More than 20 years in the federal public service 61 23 6 2 0 0 7 91 2 643

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 15 9 4 6 1 3 80 10 548
2018 3 to 10 years in the federal public service 72 14 5 2 2 0 3 90 5 1018
2018 11 to 20 years in the federal public service 75 13 5 2 2 0 4 91 4 1247
2018 More than 20 years in the federal public service 75 14 3 1 1 0 5 94 2 584
2017 Less than 3 years in the federal public service 60 16 8 6 6 0 3 79 13 469
2017 3 to 10 years in the federal public service 68 16 5 3 2 0 5 89 6 1134
2017 11 to 20 years in the federal public service 72 14 5 2 1 1 4 90 4 1261
2017 More than 20 years in the federal public service 73 16 4 2 1 0 5 93 3 646

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 22 19 3 3 0 4 74 7 548
2018 3 to 10 years in the federal public service 48 27 15 5 2 0 3 77 7 1020
2018 11 to 20 years in the federal public service 47 28 14 5 3 0 3 77 8 1244
2018 More than 20 years in the federal public service 53 25 14 3 2 0 2 80 5 581
2017 Less than 3 years in the federal public service 56 25 13 4 1 0 3 83 4 467
2017 3 to 10 years in the federal public service 50 29 12 4 1 0 3 81 6 1133
2017 11 to 20 years in the federal public service 49 27 14 4 2 0 3 79 7 1259
2017 More than 20 years in the federal public service 52 26 12 4 2 0 4 81 6 642

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 41 25 7 1 0 0 66 8 549
2018 3 to 10 years in the federal public service 13 35 34 13 5 0 0 48 18 1026
2018 11 to 20 years in the federal public service 12 30 37 15 5 0 0 42 20 1254
2018 More than 20 years in the federal public service 13 26 38 17 5 0 0 40 22 586
2017 Less than 3 years in the federal public service 20 48 24 6 1 0 1 68 7 469
2017 3 to 10 years in the federal public service 13 33 34 14 5 0 1 47 19 1133
2017 11 to 20 years in the federal public service 10 28 38 18 6 0 0 38 24 1263
2017 More than 20 years in the federal public service 11 28 37 17 7 0 0 39 24 644

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 4 11 33 30 21 0 0 52 16 550
2018 3 to 10 years in the federal public service 9 19 35 28 10 0 0 38 27 1012
2018 11 to 20 years in the federal public service 9 22 38 21 10 0 0 31 31 1244
2018 More than 20 years in the federal public service 10 22 39 20 9 0 0 29 32 571
2017 Less than 3 years in the federal public service 3 10 31 32 22 0 1 55 13 468
2017 3 to 10 years in the federal public service 8 17 36 25 12 0 1 38 26 1131
2017 11 to 20 years in the federal public service 8 22 40 20 9 0 0 29 30 1265
2017 More than 20 years in the federal public service 8 21 37 24 9 0 0 33 29 643
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 27 19 9 6 2 2 37 63 550
2018 3 to 10 years in the federal public service 24 26 22 12 13 1 1 24 76 1022
2018 11 to 20 years in the federal public service 35 26 17 10 8 2 0 36 64 1253
2018 More than 20 years in the federal public service 42 23 18 8 4 3 1 44 56 586
2017 Less than 3 years in the federal public service 24 20 21 14 14 4 2 25 75 469
2017 3 to 10 years in the federal public service 23 24 20 15 14 3 1 24 76 1134
2017 11 to 20 years in the federal public service 34 25 19 9 9 4 1 36 64 1264
2017 More than 20 years in the federal public service 39 25 17 9 7 4 0 40 60 647

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 28 337
2018 3 to 10 years in the federal public service 23 766
2018 11 to 20 years in the federal public service 17 786
2018 More than 20 years in the federal public service 11 319
2017 Less than 3 years in the federal public service 36 334
2017 3 to 10 years in the federal public service 20 827
2017 11 to 20 years in the federal public service 14 772
2017 More than 20 years in the federal public service 11 368

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 37 337
2018 3 to 10 years in the federal public service 40 766
2018 11 to 20 years in the federal public service 33 786
2018 More than 20 years in the federal public service 23 319
2017 Less than 3 years in the federal public service 52 334
2017 3 to 10 years in the federal public service 43 827
2017 11 to 20 years in the federal public service 30 772
2017 More than 20 years in the federal public service 24 368

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 22 337
2018 3 to 10 years in the federal public service 21 766
2018 11 to 20 years in the federal public service 17 786
2018 More than 20 years in the federal public service 11 319
2017 Less than 3 years in the federal public service 22 334
2017 3 to 10 years in the federal public service 15 827
2017 11 to 20 years in the federal public service 16 772
2017 More than 20 years in the federal public service 8 368

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 337
2018 3 to 10 years in the federal public service 37 766
2018 11 to 20 years in the federal public service 42 786
2018 More than 20 years in the federal public service 36 319
2017 Less than 3 years in the federal public service 15 334
2017 3 to 10 years in the federal public service 43 827
2017 11 to 20 years in the federal public service 43 772
2017 More than 20 years in the federal public service 46 368

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 1 337
2018 3 to 10 years in the federal public service 12 766
2018 11 to 20 years in the federal public service 9 786
2018 More than 20 years in the federal public service 2 319
2017 Less than 3 years in the federal public service 2 334
2017 3 to 10 years in the federal public service 11 827
2017 11 to 20 years in the federal public service 7 772
2017 More than 20 years in the federal public service 4 368

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 337
2018 3 to 10 years in the federal public service 34 766
2018 11 to 20 years in the federal public service 28 786
2018 More than 20 years in the federal public service 28 319

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 42 337
2018 3 to 10 years in the federal public service 32 766
2018 11 to 20 years in the federal public service 34 786
2018 More than 20 years in the federal public service 38 319
2017 Less than 3 years in the federal public service 41 334
2017 3 to 10 years in the federal public service 41 827
2017 11 to 20 years in the federal public service 45 772
2017 More than 20 years in the federal public service 45 368

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 8 57 18 8 3 6 324
2018 3 to 10 years in the federal public service 4 40 20 11 5 18 746
2018 11 to 20 years in the federal public service 5 43 19 13 3 16 753
2018 More than 20 years in the federal public service 4 48 20 10 4 14 305
2017 Less than 3 years in the federal public service 4 54 17 10 5 10 332
2017 3 to 10 years in the federal public service 4 47 22 10 4 13 816
2017 11 to 20 years in the federal public service 8 50 18 9 3 11 760
2017 More than 20 years in the federal public service 6 50 21 7 5 11 360

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 53 47 335
2018 3 to 10 years in the federal public service 36 64 765
2018 11 to 20 years in the federal public service 38 62 781
2018 More than 20 years in the federal public service 41 59 316

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 16 12 4 5 2 15 76 10 550
2018 3 to 10 years in the federal public service 35 19 17 11 11 1 7 58 24 1021
2018 11 to 20 years in the federal public service 40 17 15 10 11 1 6 61 23 1253
2018 More than 20 years in the federal public service 43 14 10 9 11 1 12 66 23 587

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 26 18 14 11 2 6 52 28 337
2018 3 to 10 years in the federal public service 12 24 18 16 23 2 5 39 42 760
2018 11 to 20 years in the federal public service 13 22 18 16 21 3 7 39 41 785
2018 More than 20 years in the federal public service 13 20 19 15 17 3 12 39 38 319
2017 Less than 3 years in the federal public service 18 25 14 17 20 1 6 45 40 335
2017 3 to 10 years in the federal public service 12 22 18 17 22 2 8 37 43 830
2017 11 to 20 years in the federal public service 11 22 16 14 22 3 11 39 42 775
2017 More than 20 years in the federal public service 10 19 16 17 22 3 13 35 47 367

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 19 16 21 26 4 6 30 52 338
2018 3 to 10 years in the federal public service 3 14 13 17 46 2 5 19 67 763
2018 11 to 20 years in the federal public service 4 11 15 18 41 3 7 17 66 787
2018 More than 20 years in the federal public service 5 14 15 20 34 4 9 21 62 319
2017 Less than 3 years in the federal public service 5 13 15 16 44 3 5 19 65 335
2017 3 to 10 years in the federal public service 3 7 14 17 51 2 6 11 74 829
2017 11 to 20 years in the federal public service 3 10 11 18 46 4 8 15 73 772
2017 More than 20 years in the federal public service 2 11 13 18 43 3 10 15 70 369
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