2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 40 22 12 4 0 0 62 16 129
2018 TI-03 13 50 19 19 0 0 0 63 19 16
2018 TI-04 20 50 18 10 3 0 0 70 13 40
2018 TI-05 21 26 26 18 9 0 0 47 26 34
2018 TI-07 29 46 14 7 4 0 0 75 11 28
2017 TI 24 43 17 11 6 0 0 67 16 157
2017 TI-03 34 36 11 18 0 0 0 71 18 23
2017 TI-04 20 42 22 9 7 0 0 62 16 55
2017 TI-05 16 53 9 16 6 0 0 69 22 32
2017 TI-07 29 46 16 6 3 0 0 74 10 31
2014 TI 23 42 17 12 6 0 0 65 18 156
2014 TI-03 30 50 10 5 5 0 0 80 10 20
2014 TI-04 18 45 15 12 9 0 0 63 22 65
2014 TI-05 20 36 24 16 4 0 0 56 20 25
2014 TI-07 30 40 13 13 3 0 0 70 17 30
2011 TI 23 39 17 13 7 0 0 62 20 162
2011 TI-03 29 33 24 5 10 0 0 62 14 21
2011 TI-04 26 34 15 15 10 0 0 61 25 61
2011 TI-05 20 40 23 14 3 0 0 60 17 35
2011 TI-07 20 50 10 13 7 0 0 70 20 30
2008 TI 20 42 16 14 8 1 0 62 22 167
2008 TI-04 19 47 10 14 10 0 0 67 24 72
2008 TI-05 14 46 24 8 8 0 0 59 16 37
2008 TI-06 14 36 29 14 7 0 0 50 21 14
2008 TI-07 20 33 17 23 7 0 0 53 30 30

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 38 20 13 8 0 0 59 21 129
2018 TI-03 44 31 13 13 0 0 0 75 13 16
2018 TI-04 15 40 18 15 13 0 0 55 28 40
2018 TI-05 12 41 21 18 9 0 0 53 26 34
2018 TI-07 25 29 29 11 7 0 0 54 18 28
2017 TI 19 37 21 14 8 1 0 56 22 157
2017 TI-03 22 42 26 7 0 4 0 66 8 23
2017 TI-04 11 42 13 20 15 0 0 53 34 55
2017 TI-05 16 28 28 25 3 0 0 44 28 32
2017 TI-07 26 39 26 3 6 0 0 65 10 31

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 41 42 12 2 2 0 0 83 5 129
2018 TI-03 38 44 13 0 6 0 0 81 6 16
2018 TI-04 40 43 15 3 0 0 0 83 3 40
2018 TI-05 35 41 18 0 6 0 0 76 6 34
2018 TI-07 43 46 4 7 0 0 0 89 7 28
2017 TI 39 39 14 4 3 1 0 79 7 155
2017 TI-03 29 60 7 4 0 0 0 89 4 23
2017 TI-04 40 32 21 6 2 0 0 72 8 53
2017 TI-05 47 34 9 3 3 3 0 84 6 32
2017 TI-07 42 32 16 3 6 0 0 74 10 31
2014 TI 53 32 8 5 2 0 0 85 7 156
2014 TI-03 70 20 10 0 0 0 0 90 0 20
2014 TI-04 51 31 6 8 5 0 0 82 12 65
2014 TI-05 40 40 16 4 0 0 0 80 4 25
2014 TI-07 53 37 7 3 0 0 0 90 3 30
2011 TI 45 41 10 4 0 0 0 87 4 163
2011 TI-03 57 38 5 0 0 0 0 95 0 21
2011 TI-04 49 38 8 5 0 0 0 87 5 61
2011 TI-05 46 37 14 3 0 0 0 83 3 35
2011 TI-07 33 47 17 3 0 0 0 80 3 30

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 28 45 18 4 5 0 0 73 9 129
2018 TI-03 38 38 19 0 6 0 0 75 6 16
2018 TI-04 28 43 18 10 3 0 0 70 13 40
2018 TI-05 29 32 26 3 9 0 0 62 12 34
2018 TI-07 25 61 7 0 7 0 0 86 7 28
2017 TI 27 41 19 9 3 0 0 69 12 155
2017 TI-03 34 33 22 11 0 0 0 67 11 23
2017 TI-04 27 38 26 8 2 0 0 64 9 53
2017 TI-05 22 53 9 16 0 0 0 75 16 32
2017 TI-07 26 45 16 7 6 0 0 70 14 31
2014 TI 33 45 12 7 3 0 0 78 10 156
2014 TI-03 40 45 10 5 0 0 0 85 5 20
2014 TI-04 32 45 11 8 5 0 0 77 12 65
2014 TI-05 24 44 20 8 4 0 0 68 12 25
2014 TI-07 33 50 10 7 0 0 0 83 7 30
2011 TI 29 42 15 9 4 0 0 72 13 163
2011 TI-03 33 48 14 0 5 0 0 81 5 21
2011 TI-04 36 36 15 8 5 0 0 72 13 61
2011 TI-05 23 40 14 17 6 0 0 63 23 35
2011 TI-07 27 47 20 7 0 0 0 73 7 30
2008 TI 25 47 14 9 3 1 0 73 13 169
2008 TI-04 23 49 16 8 3 0 0 73 11 73
2008 TI-05 18 55 16 11 0 0 0 74 11 38
2008 TI-06 29 50 14 7 0 0 0 79 7 14
2008 TI-07 27 43 7 13 10 0 0 70 23 30

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 34 26 8 8 1 0 58 16 128
2018 TI-03 44 44 6 6 0 0 0 88 6 16
2018 TI-04 20 28 30 10 10 3 0 49 21 40
2018 TI-05 15 29 41 6 9 0 0 44 15 34
2018 TI-07 29 39 14 7 11 0 0 68 18 28
2017 TI 27 29 26 8 9 1 0 57 17 156
2017 TI-03 53 11 26 7 0 4 0 66 8 23
2017 TI-04 24 31 29 5 11 0 0 55 16 55
2017 TI-05 16 23 32 16 10 3 0 40 27 31
2017 TI-07 26 42 16 6 10 0 0 68 16 31
2014 TI 21 37 21 13 6 0 1 59 20 156
2014 TI-03 45 35 15 5 0 0 0 80 5 20
2014 TI-04 15 38 23 14 8 0 2 55 22 65
2014 TI-05 4 48 24 20 4 0 0 52 24 25
2014 TI-07 30 30 20 13 7 0 0 60 20 30
2011 TI 18 33 20 16 11 1 0 52 27 163
2011 TI-03 33 38 10 14 5 0 0 71 19 21
2011 TI-04 16 33 18 15 16 2 0 50 32 61
2011 TI-05 9 31 26 20 14 0 0 40 34 35
2011 TI-07 20 33 23 20 3 0 0 53 23 30

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 39 24 9 7 1 0 59 16 129
2018 TI-03 31 44 19 6 0 0 0 75 6 16
2018 TI-04 15 33 25 15 10 3 0 49 26 40
2018 TI-05 18 35 32 6 9 0 0 53 15 34
2018 TI-07 21 50 14 7 7 0 0 71 14 28
2017 TI 22 34 26 9 8 1 0 56 17 157
2017 TI-03 45 22 22 4 7 0 0 67 11 23
2017 TI-04 17 34 29 13 7 0 0 51 20 55
2017 TI-05 16 31 28 13 9 3 0 48 23 32
2017 TI-07 16 46 26 3 10 0 0 62 13 31
2014 TI 20 38 19 18 5 0 1 58 23 156
2014 TI-03 45 35 5 15 0 0 0 80 15 20
2014 TI-04 12 40 20 20 6 0 2 53 27 65
2014 TI-05 4 40 36 16 4 0 0 44 20 25
2014 TI-07 30 33 13 20 3 0 0 63 23 30
2011 TI 17 34 22 16 11 1 0 51 27 163
2011 TI-03 33 33 19 10 5 0 0 67 14 21
2011 TI-04 11 38 21 11 16 2 0 50 28 61
2011 TI-05 11 29 26 20 14 0 0 40 34 35
2011 TI-07 20 37 17 27 0 0 0 57 27 30
2008 TI 17 31 24 18 9 1 0 48 28 169
2008 TI-04 10 26 29 22 14 0 0 36 36 73
2008 TI-05 13 32 37 18 0 0 0 45 18 38
2008 TI-06 21 36 14 7 21 0 0 57 29 14
2008 TI-07 23 50 7 17 3 0 0 73 20 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 26 25 13 10 3 0 50 24 129
2018 TI-03 19 38 25 13 0 6 0 60 13 16
2018 TI-04 20 15 23 20 18 5 0 37 39 40
2018 TI-05 18 29 32 6 15 0 0 47 21 34
2018 TI-07 29 25 21 18 4 4 0 56 22 28
2017 TI 20 25 23 13 10 7 1 50 25 157
2017 TI-03 38 7 18 15 11 11 0 51 29 23
2017 TI-04 11 25 20 20 13 7 4 41 37 55
2017 TI-05 13 28 38 3 9 9 0 45 14 32
2017 TI-07 30 35 13 10 6 6 0 69 17 31
2014 TI 24 20 25 17 10 3 1 46 28 156
2014 TI-03 35 10 25 25 5 0 0 45 30 20
2014 TI-04 15 15 32 14 17 5 2 33 33 65
2014 TI-05 24 36 16 12 8 4 0 63 21 25
2014 TI-07 37 17 13 30 0 3 0 55 31 30
2011 TI 18 27 22 18 9 6 0 48 29 163
2011 TI-03 33 10 33 14 5 5 0 45 20 21
2011 TI-04 16 28 20 16 13 7 0 47 32 61
2011 TI-05 9 29 31 17 14 0 0 37 31 35
2011 TI-07 27 30 13 20 0 10 0 63 22 30
2008 TI 15 28 25 17 11 4 1 45 29 169
2008 TI-04 8 32 22 22 14 1 1 41 37 73
2008 TI-05 16 26 37 13 5 3 0 43 19 38
2008 TI-06 21 29 14 21 14 0 0 50 36 14
2008 TI-07 27 27 23 10 7 7 0 57 18 30
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 49 34 5 6 2 2 0 86 9 128
2018 TI-03 50 44 6 0 0 0 0 94 0 16
2018 TI-04 38 41 5 8 5 3 0 82 13 39
2018 TI-05 47 26 9 12 3 3 0 76 15 34
2018 TI-07 57 32 4 4 0 4 0 93 4 28
2017 TI 44 30 15 6 3 1 1 75 9 157
2017 TI-03 60 18 4 4 7 4 4 84 12 23
2017 TI-04 35 36 16 9 4 0 0 71 13 55
2017 TI-05 38 19 28 9 0 3 3 60 10 32
2017 TI-07 48 39 10 0 3 0 0 87 3 31
2014 TI 40 40 9 5 2 2 2 83 7 156
2014 TI-03 40 20 20 15 0 5 0 63 16 20
2014 TI-04 28 51 6 5 5 3 3 84 10 65
2014 TI-05 36 44 12 4 0 0 4 83 4 25
2014 TI-07 63 30 3 3 0 0 0 93 3 30
2011 TI 38 37 14 8 2 1 0 76 10 162
2011 TI-03 43 38 10 5 5 0 0 81 10 21
2011 TI-04 35 30 18 13 2 2 0 66 15 60
2011 TI-05 31 43 20 6 0 0 0 74 6 35
2011 TI-07 47 40 3 7 3 0 0 87 10 30
2008 TI 28 35 15 12 5 5 0 66 17 169
2008 TI-04 23 34 19 14 7 3 0 59 21 73
2008 TI-05 26 45 13 11 5 0 0 71 16 38
2008 TI-06 21 29 21 7 0 21 0 64 9 14
2008 TI-07 40 33 10 13 0 3 0 76 14 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 44 36 9 9 2 1 0 80 10 128
2018 TI-03 38 44 19 0 0 0 0 81 0 16
2018 TI-04 41 33 8 15 3 0 0 74 18 39
2018 TI-05 29 44 12 12 3 0 0 74 15 34
2018 TI-07 57 32 4 4 0 4 0 93 4 28
2017 TI 42 37 10 5 4 2 1 81 9 157
2017 TI-03 56 22 4 7 4 7 0 84 12 23
2017 TI-04 31 47 7 7 5 2 0 80 13 55
2017 TI-05 38 34 19 3 3 0 3 74 6 32
2017 TI-07 51 36 6 3 3 0 0 87 6 31
2014 TI 42 36 8 10 3 2 1 80 13 156
2014 TI-03 45 25 10 15 0 5 0 74 16 20
2014 TI-04 35 37 8 9 6 3 2 76 16 65
2014 TI-05 36 44 12 8 0 0 0 80 8 25
2014 TI-07 53 33 7 7 0 0 0 87 7 30
2011 TI 33 38 14 9 5 1 0 72 14 162
2011 TI-03 52 33 5 5 5 0 0 86 10 21
2011 TI-04 30 32 18 8 10 2 0 63 19 60
2011 TI-05 26 43 14 17 0 0 0 69 17 35
2011 TI-07 33 47 10 7 3 0 0 80 10 30
2008 TI 24 33 21 12 8 1 1 58 20 169
2008 TI-04 23 27 21 18 10 1 0 51 28 73
2008 TI-05 16 34 37 5 8 0 0 50 13 38
2008 TI-06 21 50 21 0 7 0 0 71 7 14
2008 TI-07 33 40 13 13 0 0 0 73 13 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 49 29 14 4 3 1 0 79 7 128
2018 TI-03 63 19 13 6 0 0 0 81 6 16
2018 TI-04 44 26 18 5 8 0 0 69 13 39
2018 TI-05 38 38 15 6 3 0 0 76 9 34
2018 TI-07 50 36 11 0 0 4 0 89 0 28
2017 TI 51 26 11 7 4 1 1 79 11 157
2017 TI-03 60 26 0 4 7 4 0 89 11 23
2017 TI-04 44 31 5 16 0 2 2 77 17 55
2017 TI-05 44 25 25 0 6 0 0 69 6 32
2017 TI-07 64 20 10 0 6 0 0 84 6 31
2014 TI 54 31 8 3 3 1 0 86 6 156
2014 TI-03 55 35 5 0 0 5 0 95 0 20
2014 TI-04 45 34 11 5 6 0 0 78 11 65
2014 TI-05 60 24 8 8 0 0 0 84 8 25
2014 TI-07 67 27 3 0 3 0 0 93 3 30

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 33 23 9 4 10 0 60 14 129
2018 TI-03 31 31 25 0 0 13 0 71 0 16
2018 TI-04 15 38 23 10 3 13 0 60 14 40
2018 TI-05 15 21 29 9 12 15 0 41 24 34
2018 TI-07 25 39 18 14 0 4 0 67 15 28
2017 TI 26 32 15 6 8 12 0 66 16 157
2017 TI-03 45 22 15 7 4 7 0 72 12 23
2017 TI-04 18 27 13 5 13 24 0 60 24 55
2017 TI-05 22 44 16 3 9 6 0 70 13 32
2017 TI-07 26 42 13 10 6 3 0 70 17 31
2014 TI 31 33 19 6 3 9 0 70 10 156
2014 TI-03 40 30 20 0 0 10 0 78 0 20
2014 TI-04 28 29 17 9 3 14 0 66 14 65
2014 TI-05 24 20 28 8 8 12 0 50 18 25
2014 TI-07 33 53 7 3 3 0 0 87 7 30
2011 TI 22 28 24 10 7 7 1 55 19 163
2011 TI-03 48 29 14 0 5 5 0 80 5 21
2011 TI-04 23 15 21 10 11 16 3 47 27 61
2011 TI-05 6 43 26 20 6 0 0 49 26 35
2011 TI-07 23 40 27 7 0 3 0 66 7 30

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 30 28 16 6 2 0 49 23 129
2018 TI-03 31 38 19 13 0 0 0 69 13 16
2018 TI-04 8 38 35 10 8 3 0 46 18 40
2018 TI-05 12 24 29 24 12 0 0 35 35 34
2018 TI-07 21 32 18 21 4 4 0 56 26 28
2017 TI 19 30 19 13 13 5 0 53 27 157
2017 TI-03 45 22 7 15 7 4 0 70 23 23
2017 TI-04 13 31 22 11 18 5 0 46 31 55
2017 TI-05 13 31 22 16 9 9 0 48 28 32
2017 TI-07 16 39 19 13 13 0 0 55 26 31
2014 TI 20 31 20 16 10 3 0 53 27 156
2014 TI-03 25 40 25 5 0 5 0 68 5 20
2014 TI-04 17 26 22 22 9 5 0 45 32 65
2014 TI-05 12 16 28 16 28 0 0 28 44 25
2014 TI-07 23 57 0 13 7 0 0 80 20 30
2011 TI 17 28 22 17 13 4 0 47 31 162
2011 TI-03 48 24 14 10 5 0 0 71 14 21
2011 TI-04 16 26 16 13 21 7 0 46 37 61
2011 TI-05 6 26 31 23 11 3 0 32 35 35
2011 TI-07 10 37 30 20 3 0 0 47 23 30
2008 TI 8 31 18 22 19 2 0 40 42 169
2008 TI-04 5 22 16 27 26 3 0 28 55 73
2008 TI-05 8 37 21 21 13 0 0 45 34 38
2008 TI-06 0 36 21 21 21 0 0 36 43 14
2008 TI-07 13 40 20 13 10 3 0 55 24 30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 21 29 18 12 8 0 37 32 129
2018 TI-03 25 0 38 6 0 31 0 36 9 16
2018 TI-04 5 33 30 15 10 8 0 41 27 40
2018 TI-05 18 9 26 21 24 3 0 27 45 34
2018 TI-07 7 32 25 21 11 4 0 41 33 28
2017 TI 13 27 19 17 18 7 0 42 38 157
2017 TI-03 38 15 11 11 15 11 0 59 29 23
2017 TI-04 4 31 22 16 22 6 0 37 40 55
2017 TI-05 9 22 25 22 13 9 0 34 38 32
2017 TI-07 6 45 6 20 22 0 0 51 42 31
2014 TI 10 29 26 19 10 6 0 41 31 155
2014 TI-03 5 26 32 21 0 16 0 38 25 19
2014 TI-04 11 25 26 20 9 9 0 39 32 65
2014 TI-05 12 8 36 16 28 0 0 20 44 25
2014 TI-07 10 47 20 20 3 0 0 57 23 30
2011 TI 10 29 24 19 12 6 0 42 33 162
2011 TI-03 33 19 24 5 5 14 0 61 11 21
2011 TI-04 13 25 20 15 20 8 0 41 38 61
2011 TI-05 3 32 21 29 12 3 0 36 42 34
2011 TI-07 3 47 27 20 3 0 0 50 23 30
2008 TI 3 25 23 26 20 3 0 28 48 167
2008 TI-04 4 15 29 21 29 1 0 20 51 72
2008 TI-05 3 24 24 32 14 3 0 28 47 37
2008 TI-06 0 36 14 21 29 0 0 36 50 14
2008 TI-07 3 43 17 27 10 0 0 47 37 30

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 12 29 30 16 10 3 0 42 26 129
2018 TI-03 25 31 25 13 0 6 0 60 13 16
2018 TI-04 8 43 30 8 8 5 0 53 16 40
2018 TI-05 6 24 35 15 21 0 0 29 35 34
2018 TI-07 11 29 25 21 11 4 0 41 33 28
2017 TI 20 28 19 11 16 6 0 51 29 156
2017 TI-03 42 18 11 11 11 7 0 65 24 23
2017 TI-04 11 31 20 9 20 9 0 46 32 55
2017 TI-05 22 19 19 25 9 6 0 43 37 32
2017 TI-07 13 32 22 4 26 3 0 46 31 31
2014 TI 13 38 18 16 9 6 0 54 27 156
2014 TI-03 25 40 15 10 0 10 0 72 11 20
2014 TI-04 11 38 17 17 9 8 0 53 28 65
2014 TI-05 8 16 28 20 24 4 0 25 46 25
2014 TI-07 13 57 10 13 7 0 0 70 20 30
2011 TI 16 34 20 17 11 1 0 51 29 162
2011 TI-03 43 29 10 5 10 5 0 75 15 21
2011 TI-04 15 33 18 16 16 2 0 48 33 61
2011 TI-05 12 26 26 24 12 0 0 38 35 34
2011 TI-07 10 50 23 17 0 0 0 60 17 30
2008 TI 8 31 19 23 14 5 0 41 39 168
2008 TI-04 7 30 12 23 21 7 0 40 47 73
2008 TI-05 3 22 30 32 11 3 0 25 44 37
2008 TI-06 0 43 21 14 21 0 0 43 36 14
2008 TI-07 13 37 27 17 7 0 0 50 23 30
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 17 29 26 18 9 1 0 47 27 129
2018 TI-03 25 31 25 13 0 6 0 60 13 16
2018 TI-04 23 33 18 20 8 0 0 55 28 40
2018 TI-05 6 24 29 26 15 0 0 29 41 34
2018 TI-07 11 36 29 11 14 0 0 46 25 28
2017 TI 18 30 23 18 12 0 0 47 29 155
2017 TI-03 18 22 49 4 7 0 0 40 11 23
2017 TI-04 13 28 24 17 18 0 0 41 35 54
2017 TI-05 16 26 19 32 6 0 0 42 39 31
2017 TI-07 22 39 13 16 10 0 0 62 26 31
2014 TI 21 27 26 14 12 1 0 49 25 155
2014 TI-03 35 20 25 15 0 5 0 58 16 20
2014 TI-04 13 28 25 14 20 0 0 41 34 64
2014 TI-05 20 24 28 12 16 0 0 44 28 25
2014 TI-07 30 33 20 17 0 0 0 63 17 30
2011 TI 17 37 16 19 11 0 0 54 30 163
2011 TI-03 19 38 19 19 5 0 0 57 24 21
2011 TI-04 16 28 13 28 15 0 0 44 43 61
2011 TI-05 9 49 17 14 11 0 0 57 26 35
2011 TI-07 23 43 17 10 7 0 0 67 17 30

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 46 16 9 3 0 0 72 12 129
2018 TI-03 38 38 13 6 6 0 0 75 13 16
2018 TI-04 28 45 13 13 3 0 0 73 15 40
2018 TI-05 15 44 21 18 3 0 0 59 21 34
2018 TI-07 25 54 18 0 4 0 0 79 4 28
2017 TI 29 40 17 10 4 0 0 69 14 157
2017 TI-03 34 33 22 7 4 0 0 67 11 23
2017 TI-04 24 47 9 13 7 0 0 71 20 55
2017 TI-05 25 31 31 13 0 0 0 56 13 32
2017 TI-07 35 42 10 6 6 0 0 78 13 31

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 22 19 24 15 12 0 34 44 129
2018 TI-03 25 13 13 31 0 19 0 46 38 16
2018 TI-04 5 30 18 18 15 15 0 41 38 40
2018 TI-05 3 12 26 26 21 12 0 17 53 34
2018 TI-07 7 36 14 25 11 7 0 46 38 28
2017 TI 10 18 24 14 17 16 2 34 37 157
2017 TI-03 11 7 15 7 4 56 0 42 25 23
2017 TI-04 9 15 25 7 27 13 4 28 41 55
2017 TI-05 6 19 34 22 13 6 0 27 37 32
2017 TI-07 16 35 16 23 6 3 0 53 31 31
2014 TI 10 17 22 21 13 16 1 33 41 156
2014 TI-03 10 10 10 20 0 45 5 40 40 20
2014 TI-04 9 15 26 18 15 14 2 29 40 65
2014 TI-05 12 8 28 32 16 4 0 21 50 25
2014 TI-07 10 27 13 27 10 13 0 42 42 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 38 36 12 10 3 1 0 75 13 128
2018 TI-03 44 31 25 0 0 0 0 75 0 16
2018 TI-04 41 33 8 10 8 0 0 74 18 39
2018 TI-05 29 44 12 15 0 0 0 74 15 34
2018 TI-07 36 36 11 14 0 4 0 74 15 28
2017 TI 31 40 18 7 2 2 1 72 9 157
2017 TI-03 26 26 31 7 4 4 4 55 12 23
2017 TI-04 33 42 13 9 0 4 0 77 9 55
2017 TI-05 19 50 25 6 0 0 0 69 6 32
2017 TI-07 38 42 13 0 6 0 0 81 6 31
2014 TI 33 45 12 6 2 1 0 79 8 156
2014 TI-03 25 50 10 10 0 5 0 79 11 20
2014 TI-04 31 48 11 6 5 0 0 78 11 65
2014 TI-05 24 48 24 4 0 0 0 72 4 25
2014 TI-07 43 47 3 7 0 0 0 90 7 30
2011 TI 33 40 17 4 6 0 0 72 10 162
2011 TI-03 48 33 10 0 10 0 0 81 10 21
2011 TI-04 35 33 17 5 10 0 0 68 15 60
2011 TI-05 20 49 26 3 3 0 0 69 6 35
2011 TI-07 33 43 13 7 3 0 0 77 10 30
2008 TI 20 38 20 9 11 1 1 59 20 169
2008 TI-04 19 44 16 7 14 0 0 63 21 73
2008 TI-05 24 24 32 13 8 0 0 47 21 38
2008 TI-06 21 36 7 21 7 7 0 62 31 14
2008 TI-07 17 47 23 7 7 0 0 63 13 30

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 37 16 11 5 0 5 67 17 19
2017 TI 24 34 19 14 5 0 5 60 20 21
2017 TI-07 27 29 22 11 5 0 5 59 17 18
2014 TI 39 45 11 6 0 0 0 83 6 18
2014 TI-07 33 47 13 7 0 0 0 80 7 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 47 16 14 4 0 0 67 18 129
2018 TI-03 31 38 19 6 6 0 0 69 13 16
2018 TI-04 20 43 18 13 8 0 0 63 20 40
2018 TI-05 15 50 18 18 0 0 0 65 18 34
2018 TI-07 21 50 7 18 4 0 0 71 21 28
2017 TI 29 29 17 14 9 1 0 59 23 157
2017 TI-03 45 18 18 11 7 0 0 64 18 23
2017 TI-04 26 34 9 18 9 4 0 62 28 55
2017 TI-05 16 28 31 22 3 0 0 44 25 32
2017 TI-07 32 36 16 3 13 0 0 68 16 31
2014 TI 27 38 14 13 7 0 1 66 20 156
2014 TI-03 50 30 5 10 5 0 0 80 15 20
2014 TI-04 23 38 17 11 9 0 2 63 20 65
2014 TI-05 20 28 8 28 16 0 0 48 44 25
2014 TI-07 23 53 13 10 0 0 0 77 10 30
2011 TI 29 42 17 8 4 0 1 72 12 163
2011 TI-03 29 43 10 10 10 0 0 71 19 21
2011 TI-04 28 43 18 7 5 0 0 70 11 61
2011 TI-05 34 49 9 6 3 0 0 83 9 35
2011 TI-07 27 40 23 7 0 0 3 69 7 30
2008 TI 17 48 17 13 5 1 0 65 18 169
2008 TI-04 12 45 16 18 8 0 0 58 26 73
2008 TI-05 13 61 13 8 5 0 0 74 13 38
2008 TI-06 21 14 43 21 0 0 0 36 21 14
2008 TI-07 23 60 13 3 0 0 0 83 3 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 23 46 18 10 2 0 0 70 13 128
2018 TI-03 25 50 13 6 6 0 0 75 13 16
2018 TI-04 28 40 18 13 3 0 0 68 15 40
2018 TI-05 15 48 21 12 3 0 0 64 15 33
2018 TI-07 21 54 14 11 0 0 0 75 11 28
2017 TI 24 43 22 7 4 0 0 67 11 157
2017 TI-03 34 26 33 4 4 0 0 60 7 23
2017 TI-04 24 44 20 11 2 0 0 67 13 55
2017 TI-05 22 53 16 6 3 0 0 75 9 32
2017 TI-07 19 49 19 10 3 0 0 68 13 31
2014 TI 29 44 13 12 2 0 0 73 13 156
2014 TI-03 35 40 10 15 0 0 0 75 15 20
2014 TI-04 25 46 15 9 5 0 0 71 14 65
2014 TI-05 36 32 20 12 0 0 0 68 12 25
2014 TI-07 23 50 13 13 0 0 0 73 13 30
2011 TI 25 45 18 7 4 0 1 70 12 162
2011 TI-03 38 33 14 10 5 0 0 71 14 21
2011 TI-04 25 46 20 3 5 0 2 72 8 61
2011 TI-05 18 38 24 15 6 0 0 56 21 34
2011 TI-07 20 57 13 10 0 0 0 77 10 30
2008 TI 21 47 15 11 5 1 1 69 16 168
2008 TI-04 21 43 19 10 6 0 1 65 15 72
2008 TI-05 16 47 16 18 3 0 0 63 21 38
2008 TI-06 21 50 14 0 14 0 0 71 14 14
2008 TI-07 17 63 3 13 3 0 0 80 17 30

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 48 16 8 3 0 0 73 11 128
2018 TI-03 7 60 13 7 13 0 0 67 20 15
2018 TI-04 28 48 8 15 3 0 0 75 18 40
2018 TI-05 24 44 26 3 3 0 0 68 6 34
2018 TI-07 32 50 11 7 0 0 0 82 7 28
2017 TI 29 46 15 4 6 0 0 75 10 157
2017 TI-03 34 33 15 15 4 0 0 67 18 23
2017 TI-04 24 49 18 4 5 0 0 73 9 55
2017 TI-05 31 50 9 0 9 0 0 81 9 32
2017 TI-07 29 52 16 0 3 0 0 81 3 31
2014 TI 33 44 10 10 3 0 0 77 13 156
2014 TI-03 45 35 0 10 10 0 0 80 20 20
2014 TI-04 26 46 12 12 3 0 0 72 15 65
2014 TI-05 40 44 16 0 0 0 0 84 0 25
2014 TI-07 33 40 10 17 0 0 0 73 17 30
2011 TI 29 52 10 6 3 0 0 81 9 161
2011 TI-03 24 52 10 14 0 0 0 76 14 21
2011 TI-04 32 45 13 3 7 0 0 77 10 60
2011 TI-05 29 44 15 12 0 0 0 74 12 34
2011 TI-07 27 67 3 3 0 0 0 93 3 30
2008 TI 27 53 12 4 4 1 0 80 7 169
2008 TI-04 21 59 10 5 5 0 0 79 11 73
2008 TI-05 32 47 16 3 3 0 0 79 5 38
2008 TI-06 14 79 0 0 7 0 0 93 7 14
2008 TI-07 27 50 20 3 0 0 0 77 3 30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 36 23 20 12 2 0 45 32 128
2018 TI-03 19 50 19 13 0 0 0 69 13 16
2018 TI-04 10 23 25 23 18 3 0 33 41 40
2018 TI-05 3 21 29 32 12 3 0 24 45 34
2018 TI-07 4 52 19 7 15 4 0 58 23 27
2017 TI 22 27 23 13 11 3 1 51 25 157
2017 TI-03 45 26 11 7 7 4 0 73 15 23
2017 TI-04 13 29 24 15 16 2 2 44 32 55
2017 TI-05 19 16 31 22 9 3 0 35 32 32
2017 TI-07 22 33 19 10 10 6 0 59 21 31
2014 TI 16 36 21 13 10 4 0 55 23 156
2014 TI-03 30 50 15 0 0 5 0 84 0 20
2014 TI-04 11 29 34 9 11 6 0 43 21 65
2014 TI-05 12 32 12 24 20 0 0 44 44 25
2014 TI-07 20 40 7 20 10 3 0 62 31 30
2011 TI 19 36 13 15 14 1 1 56 30 163
2011 TI-03 19 48 14 0 10 10 0 74 11 21
2011 TI-04 16 34 8 16 23 0 2 52 40 61
2011 TI-05 23 29 17 17 14 0 0 51 31 35
2011 TI-07 17 47 17 20 0 0 0 63 20 30
2008 TI 7 33 21 18 19 1 0 40 38 168
2008 TI-04 3 29 19 23 26 0 0 32 49 73
2008 TI-05 3 37 24 18 16 3 0 41 35 38
2008 TI-06 0 29 36 14 21 0 0 29 36 14
2008 TI-07 17 40 27 10 7 0 0 57 17 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 10 24 21 19 26 0 0 34 45 129
2018 TI-03 25 38 13 6 19 0 0 63 25 16
2018 TI-04 15 10 20 18 38 0 0 25 55 40
2018 TI-05 3 24 26 24 24 0 0 26 47 34
2018 TI-07 4 32 18 29 18 0 0 36 46 28
2017 TI 21 29 15 14 20 1 0 51 34 157
2017 TI-03 26 34 18 4 18 0 0 60 22 23
2017 TI-04 17 22 9 18 33 2 0 39 52 55
2017 TI-05 13 22 34 13 16 3 0 35 29 32
2017 TI-07 26 49 6 6 13 0 0 74 19 31
2014 TI 11 26 21 21 21 1 1 38 42 156
2014 TI-03 20 30 15 20 10 5 0 53 32 20
2014 TI-04 6 23 18 26 26 0 0 29 52 65
2014 TI-05 12 20 24 20 24 0 0 32 44 25
2014 TI-07 7 33 27 17 13 0 3 41 31 30
2011 TI 13 22 19 18 25 1 2 37 44 163
2011 TI-03 33 33 10 14 10 0 0 67 24 21
2011 TI-04 8 13 23 20 36 0 0 21 56 61
2011 TI-05 11 20 20 17 29 0 3 32 47 35
2011 TI-07 13 27 23 17 10 3 7 44 30 30
2008 TI 6 23 15 22 32 1 1 30 55 169
2008 TI-04 3 16 15 19 47 0 0 19 66 73
2008 TI-05 3 29 13 29 21 3 3 33 53 38
2008 TI-06 7 21 21 14 36 0 0 29 50 14
2008 TI-07 10 27 13 33 17 0 0 37 50 30

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 40 21 12 4 0 0 63 16 129
2018 TI-03 25 38 13 19 6 0 0 63 25 16
2018 TI-04 15 48 20 15 3 0 0 63 18 40
2018 TI-05 12 29 38 12 9 0 0 41 21 34
2018 TI-07 39 39 11 11 0 0 0 79 11 28
2017 TI 18 42 18 9 9 1 3 63 18 155
2017 TI-03 15 33 22 0 7 4 20 62 10 23
2017 TI-04 11 42 17 15 15 0 0 53 30 53
2017 TI-05 19 44 16 13 6 3 0 65 19 32
2017 TI-07 26 49 13 6 6 0 0 74 13 31
2014 TI 21 38 17 13 9 0 1 60 23 156
2014 TI-03 35 30 10 10 10 0 5 68 21 20
2014 TI-04 15 38 22 15 9 0 0 54 25 65
2014 TI-05 16 28 32 12 12 0 0 44 24 25
2014 TI-07 23 53 3 13 7 0 0 77 20 30
2011 TI 22 39 20 11 7 0 0 61 18 163
2011 TI-03 24 38 19 14 5 0 0 62 19 21
2011 TI-04 21 34 20 10 15 0 0 56 25 61
2011 TI-05 14 40 31 9 6 0 0 54 14 35
2011 TI-07 27 50 10 13 0 0 0 77 13 30

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 37 22 11 5 0 0 63 16 128
2018 TI-03 31 38 19 0 13 0 0 69 13 16
2018 TI-04 28 43 18 10 3 0 0 70 13 40
2018 TI-05 15 32 32 15 6 0 0 47 21 34
2018 TI-07 32 39 11 14 4 0 0 71 18 28
2017 TI 19 37 25 8 11 0 0 57 18 155
2017 TI-03 22 29 42 4 4 0 0 51 7 23
2017 TI-04 13 41 21 9 15 0 0 55 24 53
2017 TI-05 9 28 34 19 9 0 0 38 28 32
2017 TI-07 26 49 10 0 16 0 0 74 16 31
2014 TI 27 31 13 19 10 1 1 58 29 156
2014 TI-03 40 25 10 15 10 0 0 65 25 20
2014 TI-04 22 35 12 17 12 2 0 58 30 65
2014 TI-05 12 28 28 20 12 0 0 40 32 25
2014 TI-07 33 37 7 13 7 0 3 72 21 30

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 36 22 14 5 1 0 59 20 129
2018 TI-03 44 31 13 6 6 0 0 75 13 16
2018 TI-04 23 43 20 13 3 0 0 65 15 40
2018 TI-05 9 41 21 18 9 3 0 52 27 34
2018 TI-07 21 21 32 18 7 0 0 43 25 28
2017 TI 26 36 18 11 9 0 0 62 20 155
2017 TI-03 38 33 11 7 11 0 0 71 18 23
2017 TI-04 25 34 17 15 9 0 0 59 24 53
2017 TI-05 13 38 31 16 3 0 0 50 19 32
2017 TI-07 26 46 10 6 13 0 0 71 19 31
2014 TI 26 38 16 14 5 1 0 64 19 156
2014 TI-03 40 40 5 15 0 0 0 80 15 20
2014 TI-04 22 45 17 8 8 2 0 67 16 65
2014 TI-05 20 20 20 28 12 0 0 40 40 25
2014 TI-07 27 47 7 20 0 0 0 73 20 30
2011 TI 24 41 20 12 2 1 1 65 14 161
2011 TI-03 38 38 14 10 0 0 0 76 10 21
2011 TI-04 23 43 20 8 5 0 0 67 13 60
2011 TI-05 17 34 29 17 0 3 0 53 18 35
2011 TI-07 14 48 17 17 0 0 3 64 18 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 36 27 17 5 2 0 50 22 128
2018 TI-03 13 63 13 13 0 0 0 75 13 16
2018 TI-04 13 28 35 18 5 3 0 41 23 40
2018 TI-05 9 21 41 18 9 3 0 30 27 34
2018 TI-07 14 46 18 14 4 4 0 63 19 28
2017 TI 15 32 27 11 7 7 0 51 20 157
2017 TI-03 26 22 7 7 7 31 0 68 21 23
2017 TI-04 9 33 27 18 11 2 0 43 30 55
2017 TI-05 13 19 50 3 9 6 0 33 13 32
2017 TI-07 19 49 16 13 3 0 0 68 16 31

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 40 32 12 9 6 1 0 73 15 127
2018 TI-03 50 38 6 0 0 6 0 93 0 16
2018 TI-04 38 36 8 8 10 0 0 74 18 39
2018 TI-05 36 30 9 18 6 0 0 67 24 33
2018 TI-07 36 29 25 7 4 0 0 64 11 28
2017 TI 34 35 13 11 6 1 0 70 18 157
2017 TI-03 29 29 23 7 11 0 0 58 18 23
2017 TI-04 40 34 9 9 5 2 0 76 15 55
2017 TI-05 22 31 19 22 3 3 0 55 26 32
2017 TI-07 38 42 0 10 10 0 0 81 19 31
2014 TI 36 37 13 9 4 0 0 73 13 156
2014 TI-03 40 40 10 10 0 0 0 80 10 20
2014 TI-04 32 38 15 11 3 0 0 71 14 65
2014 TI-05 40 28 16 8 8 0 0 68 16 25
2014 TI-07 40 33 7 10 10 0 0 73 20 30
2011 TI 34 43 10 7 4 1 1 79 11 162
2011 TI-03 45 45 5 0 0 5 0 95 0 20
2011 TI-04 34 41 5 10 8 0 2 77 18 61
2011 TI-05 23 57 9 6 3 0 3 82 9 35
2011 TI-07 33 33 23 7 3 0 0 67 10 30

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 29 33 20 16 2 0 0 62 18 129
2018 TI-03 50 38 13 0 0 0 0 88 0 16
2018 TI-04 35 40 18 8 0 0 0 75 8 40
2018 TI-05 21 29 24 21 6 0 0 50 26 34
2018 TI-07 21 25 18 32 4 0 0 46 36 28
2017 TI 31 35 21 9 4 0 1 66 13 157
2017 TI-03 60 26 11 4 0 0 0 85 4 23
2017 TI-04 29 40 18 7 4 0 2 70 11 55
2017 TI-05 25 31 25 16 3 0 0 56 19 32
2017 TI-07 13 38 26 13 10 0 0 51 22 31
2014 TI 30 40 20 7 2 0 1 71 9 156
2014 TI-03 40 40 15 0 0 0 5 84 0 20
2014 TI-04 26 52 18 3 0 0 0 78 3 65
2014 TI-05 40 20 28 8 4 0 0 60 12 25
2014 TI-07 27 37 20 10 7 0 0 63 17 30
2011 TI 26 42 21 7 3 0 1 69 10 163
2011 TI-03 48 43 10 0 0 0 0 90 0 21
2011 TI-04 31 48 13 3 3 0 2 80 7 61
2011 TI-05 23 31 34 9 3 0 0 54 11 35
2011 TI-07 17 30 30 17 7 0 0 47 23 30
2008 TI 27 42 19 8 3 1 1 70 11 169
2008 TI-04 32 37 21 5 3 1 1 70 8 73
2008 TI-05 24 58 16 3 0 0 0 82 3 38
2008 TI-06 14 29 43 7 7 0 0 43 14 14
2008 TI-07 23 40 10 20 7 0 0 63 27 30

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 TI 21 36 43 127
2018 TI-03 13 63 25 16
2018 TI-04 13 33 55 40
2018 TI-05 36 30 33 33
2018 TI-07 22 41 37 27
2017 TI 22 45 33 157
2017 TI-03 7 60 33 23
2017 TI-04 24 36 40 55
2017 TI-05 31 44 25 32
2017 TI-07 30 48 22 31
2014 TI 26 35 38 156
2014 TI-03 15 60 25 20
2014 TI-04 31 22 48 65
2014 TI-05 24 48 28 25
2014 TI-07 30 23 47 30
2011 TI 23 34 42 163
2011 TI-03 29 38 33 21
2011 TI-04 21 36 43 61
2011 TI-05 17 29 54 35
2011 TI-07 30 27 43 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 TI 33 15 37 11 0 4 27
2018 TI-05 25 33 17 17 0 8 12
2017 TI 25 26 17 22 0 11 36
2017 TI-04 30 24 8 23 0 15 13
2017 TI-05 20 20 30 20 0 10 10
2014 TI 37 15 29 17 9999 2 41
2014 TI-04 45 15 25 15 9999 0 20
2011 TI 42 21 21 13 9999 3 38
2011 TI-04 46 23 15 15 9999 0 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 41 48 9 0 2 0 0 89 2 129
2018 TI-03 38 50 6 0 6 0 0 88 6 16
2018 TI-04 43 48 10 0 0 0 0 90 0 40
2018 TI-05 29 56 12 0 3 0 0 85 3 34
2018 TI-07 46 43 7 0 4 0 0 89 4 28
2017 TI 37 42 10 6 4 1 0 79 11 157
2017 TI-03 45 36 7 11 0 0 0 82 11 23
2017 TI-04 31 40 15 7 5 2 0 72 13 55
2017 TI-05 38 41 9 6 6 0 0 78 13 32
2017 TI-07 38 49 3 3 6 0 0 87 10 31
2014 TI 32 41 14 8 4 1 0 74 12 156
2014 TI-03 45 40 5 10 0 0 0 85 10 20
2014 TI-04 25 42 18 8 6 2 0 67 14 65
2014 TI-05 24 40 20 16 0 0 0 64 16 25
2014 TI-07 47 37 10 3 3 0 0 83 7 30
2011 TI 33 40 16 8 2 0 0 73 10 162
2011 TI-03 33 48 14 5 0 0 0 81 5 21
2011 TI-04 36 33 20 8 3 0 0 69 11 61
2011 TI-05 26 44 18 12 0 0 0 71 12 34
2011 TI-07 40 40 10 10 0 0 0 80 10 30
2008 TI 27 40 17 9 4 3 0 69 13 169
2008 TI-04 23 33 25 10 5 4 0 59 16 73
2008 TI-05 29 47 13 8 3 0 0 76 11 38
2008 TI-06 21 21 29 21 7 0 0 43 29 14
2008 TI-07 23 63 7 3 3 0 0 87 7 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 45 20 13 5 1 0 61 18 127
2018 TI-03 25 50 13 13 0 0 0 75 13 16
2018 TI-04 21 44 18 8 8 3 0 66 16 39
2018 TI-05 12 38 26 18 6 0 0 50 24 34
2018 TI-07 7 50 21 18 4 0 0 57 21 28
2017 TI 23 41 19 8 8 1 0 65 16 157
2017 TI-03 38 29 15 15 4 0 0 67 18 23
2017 TI-04 18 45 18 7 9 2 0 65 17 55
2017 TI-05 22 41 22 6 9 0 0 63 16 32
2017 TI-07 19 46 16 6 13 0 0 65 19 31
2014 TI 25 40 17 11 4 3 0 66 16 156
2014 TI-03 45 40 15 0 0 0 0 85 0 20
2014 TI-04 18 45 18 12 3 3 0 65 16 65
2014 TI-05 20 24 24 20 8 4 0 46 29 25
2014 TI-07 23 53 7 7 10 0 0 77 17 30
2011 TI 18 42 19 15 5 2 0 61 20 162
2011 TI-03 43 24 24 5 0 5 0 70 5 21
2011 TI-04 18 39 21 10 8 3 0 59 19 61
2011 TI-05 15 41 15 24 6 0 0 56 29 34
2011 TI-07 7 50 20 20 3 0 0 57 23 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 23 36 28 9 0 0 36 28 127
2018 TI-03 0 13 44 38 6 0 0 44 13 16
2018 TI-04 8 15 36 28 13 0 0 41 23 39
2018 TI-05 6 32 32 21 9 0 0 29 38 34
2018 TI-07 0 33 33 26 7 0 0 33 33 27
2017 TI 8 21 34 24 7 1 6 33 31 157
2017 TI-03 0 18 18 33 7 4 20 52 24 23
2017 TI-04 9 29 29 20 7 0 5 29 40 55
2017 TI-05 13 16 50 9 9 0 3 19 29 32
2017 TI-07 3 19 46 32 0 0 0 32 22 31
2014 TI 8 28 34 20 6 2 2 27 37 156
2014 TI-03 0 20 25 30 10 10 5 47 24 20
2014 TI-04 15 22 31 20 9 2 2 30 38 65
2014 TI-05 8 48 24 12 4 0 4 17 58 25
2014 TI-07 3 23 50 23 0 0 0 23 27 30
2011 TI 9 31 34 17 7 1 1 25 40 163
2011 TI-03 10 19 24 33 10 0 5 45 30 21
2011 TI-04 7 28 41 13 10 2 0 23 35 61
2011 TI-05 11 37 31 17 3 0 0 20 49 35
2011 TI-07 10 40 23 20 7 0 0 27 50 30
2008 TI 14 40 30 12 1 3 1 14 56 169
2008 TI-04 22 41 26 5 3 1 1 8 65 73
2008 TI-05 5 34 34 24 0 3 0 24 41 38
2008 TI-06 14 36 43 7 0 0 0 7 50 14
2008 TI-07 10 47 33 10 0 0 0 10 57 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 10 18 23 31 17 2 0 48 29 127
2018 TI-03 0 6 13 44 31 6 0 80 7 16
2018 TI-04 10 18 28 26 18 0 0 44 28 39
2018 TI-05 21 21 21 24 12 3 0 36 42 34
2018 TI-07 7 26 22 33 11 0 0 44 33 27
2017 TI 9 23 28 20 13 2 4 35 35 157
2017 TI-03 11 4 15 22 38 7 4 67 16 23
2017 TI-04 7 25 33 20 7 4 4 30 35 55
2017 TI-05 13 34 31 9 9 0 3 19 48 32
2017 TI-07 6 26 35 33 0 0 0 33 32 31
2014 TI 8 18 28 27 13 3 2 43 28 156
2014 TI-03 5 10 20 25 25 10 5 59 18 20
2014 TI-04 12 14 29 26 14 3 2 42 27 65
2014 TI-05 12 40 16 20 4 4 4 26 57 25
2014 TI-07 3 13 30 37 17 0 0 53 17 30
2011 TI 10 20 26 25 14 3 2 42 31 163
2011 TI-03 14 10 14 33 10 5 14 53 29 21
2011 TI-04 8 18 31 18 16 7 2 38 29 61
2011 TI-05 17 20 29 26 9 0 0 34 37 35
2011 TI-07 3 27 17 43 10 0 0 53 30 30
2008 TI 11 29 30 22 4 4 1 27 42 169
2008 TI-04 14 41 26 11 3 4 1 14 58 73
2008 TI-05 16 21 26 32 5 0 0 37 37 38
2008 TI-06 14 14 50 21 0 0 0 21 29 14
2008 TI-07 3 13 43 33 7 0 0 40 17 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 25 31 17 6 1 0 23 45 127
2018 TI-03 31 6 38 13 6 6 0 20 40 16
2018 TI-04 8 38 26 21 8 0 0 28 46 39
2018 TI-05 24 21 32 21 3 0 0 24 44 34
2018 TI-07 26 22 37 11 4 0 0 15 48 27
2017 TI 15 28 27 21 4 1 4 26 46 157
2017 TI-03 11 18 15 38 7 7 4 51 33 23
2017 TI-04 7 29 31 24 4 0 5 29 38 55
2017 TI-05 16 31 31 13 6 0 3 19 48 32
2017 TI-07 22 45 20 13 0 0 0 13 67 31
2014 TI 27 28 24 11 8 1 1 20 56 156
2014 TI-03 25 10 25 20 15 5 0 37 37 20
2014 TI-04 31 25 23 12 8 0 2 20 56 65
2014 TI-05 20 40 20 12 4 0 4 17 63 25
2014 TI-07 27 37 27 3 7 0 0 10 63 30
2011 TI 14 25 31 15 9 2 4 26 41 163
2011 TI-03 10 24 43 10 5 5 5 16 37 21
2011 TI-04 16 21 23 15 16 3 5 34 41 61
2011 TI-05 9 26 37 20 6 0 3 26 35 35
2011 TI-07 17 30 33 17 0 0 3 17 48 30
2008 TI 15 28 35 14 3 4 1 18 46 169
2008 TI-04 12 37 32 12 3 3 1 16 51 73
2008 TI-05 8 18 50 18 0 3 3 19 28 38
2008 TI-06 14 29 43 14 0 0 0 14 43 14
2008 TI-07 23 30 30 10 7 0 0 17 53 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 2 11 32 38 17 0 0 55 13 126
2018 TI-03 0 0 19 38 44 0 0 81 0 16
2018 TI-04 3 5 42 29 21 0 0 50 8 38
2018 TI-05 6 24 32 26 12 0 0 38 29 34
2018 TI-07 0 15 26 56 4 0 0 59 15 27
2017 TI 4 8 32 29 21 2 4 53 13 157
2017 TI-03 0 0 18 18 56 7 0 80 0 23
2017 TI-04 5 2 27 36 20 2 7 62 8 55
2017 TI-05 3 16 34 19 22 0 6 43 20 32
2017 TI-07 6 19 42 33 0 0 0 33 26 31
2014 TI 3 15 30 30 18 2 3 50 19 156
2014 TI-03 0 0 15 35 35 10 5 82 0 20
2014 TI-04 8 11 20 40 18 0 3 60 19 65
2014 TI-05 0 24 40 16 16 0 4 33 25 25
2014 TI-07 0 23 43 20 13 0 0 33 23 30
2011 TI 6 9 34 34 15 1 1 50 15 163
2011 TI-03 5 10 24 33 24 0 5 60 15 21
2011 TI-04 7 5 25 36 23 3 2 62 12 61
2011 TI-05 6 11 31 40 11 0 0 51 17 35
2011 TI-07 7 13 57 23 0 0 0 23 20 30
2008 TI 7 13 34 30 10 5 2 42 21 169
2008 TI-04 7 7 37 33 11 5 0 46 14 73
2008 TI-05 3 11 32 42 11 0 3 54 14 38
2008 TI-06 29 14 29 14 14 0 0 29 43 14
2008 TI-07 3 30 43 20 3 0 0 23 33 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 27 24 15 7 1 1 22 54 127
2018 TI-03 0 25 13 38 19 0 6 60 27 16
2018 TI-04 15 31 28 15 8 3 0 24 47 39
2018 TI-05 47 15 15 15 9 0 0 24 62 34
2018 TI-07 30 41 30 0 0 0 0 0 70 27
2017 TI 20 21 29 12 13 2 3 26 43 157
2017 TI-03 7 4 15 15 45 11 4 70 13 23
2017 TI-04 11 24 34 16 11 0 4 28 36 55
2017 TI-05 28 28 22 9 6 3 3 17 60 32
2017 TI-07 38 26 32 3 0 0 0 3 65 31
2014 TI 19 26 28 15 10 2 1 26 46 156
2014 TI-03 5 10 30 30 10 15 0 47 18 20
2014 TI-04 14 31 23 15 15 0 2 31 45 65
2014 TI-05 28 36 20 12 4 0 0 16 64 25
2014 TI-07 30 10 40 13 7 0 0 20 40 30
2011 TI 21 31 23 14 7 2 2 22 54 163
2011 TI-03 14 24 24 19 10 0 10 32 42 21
2011 TI-04 16 31 15 18 13 5 2 33 51 61
2011 TI-05 29 26 26 17 3 0 0 20 54 35
2011 TI-07 23 43 30 3 0 0 0 3 67 30
2008 TI 21 33 25 13 4 2 2 17 57 168
2008 TI-04 22 40 14 15 4 1 3 20 65 72
2008 TI-05 16 34 39 11 0 0 0 11 50 38
2008 TI-06 29 43 7 14 7 0 0 21 71 14
2008 TI-07 27 23 37 10 3 0 0 13 50 30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 25 29 24 12 6 1 3 18 57 127
2018 TI-03 0 13 31 19 25 6 6 50 14 16
2018 TI-04 23 36 18 10 8 0 5 19 62 39
2018 TI-05 38 29 29 3 0 0 0 3 68 34
2018 TI-07 26 33 26 15 0 0 0 15 59 27
2017 TI 25 24 24 11 10 3 4 22 53 157
2017 TI-03 7 18 15 15 34 7 4 55 29 23
2017 TI-04 25 24 25 9 7 5 4 18 54 55
2017 TI-05 41 25 19 6 3 0 6 10 70 32
2017 TI-07 22 29 30 16 3 0 0 19 51 31
2014 TI 13 20 22 22 15 2 5 39 37 156
2014 TI-03 5 0 15 20 25 15 20 69 8 20
2014 TI-04 12 18 22 25 18 0 5 45 32 65
2014 TI-05 32 16 36 12 4 0 0 16 48 25
2014 TI-07 13 30 17 23 17 0 0 40 43 30
2011 TI 13 18 24 24 11 4 7 39 35 161
2011 TI-03 10 5 20 30 10 15 10 53 20 20
2011 TI-04 7 22 20 20 17 3 12 43 33 60
2011 TI-05 29 17 23 20 9 3 0 29 47 35
2011 TI-07 13 17 37 30 0 0 3 31 31 30
2008 TI 12 17 26 23 17 2 3 42 31 169
2008 TI-04 14 15 19 23 22 1 5 49 31 73
2008 TI-05 13 21 26 26 13 0 0 39 34 38
2008 TI-06 0 21 43 14 21 0 0 36 21 14
2008 TI-07 13 13 37 33 3 0 0 37 27 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 29 29 13 6 2 0 19 51 127
2018 TI-03 6 25 31 13 25 0 0 38 31 16
2018 TI-04 13 26 41 13 5 3 0 18 39 39
2018 TI-05 26 26 18 24 3 3 0 27 55 34
2018 TI-07 30 41 30 0 0 0 0 0 70 27
2017 TI 16 24 31 12 10 4 3 24 43 156
2017 TI-03 15 11 18 15 34 7 0 53 28 23
2017 TI-04 9 28 28 18 6 6 6 27 42 54
2017 TI-05 16 22 38 13 9 0 3 23 39 32
2017 TI-07 29 33 32 6 0 0 0 6 62 31
2014 TI 28 29 22 11 8 1 2 19 58 156
2014 TI-03 35 5 30 15 10 5 0 26 42 20
2014 TI-04 22 26 18 14 14 2 5 30 51 65
2014 TI-05 20 48 24 4 4 0 0 8 68 25
2014 TI-07 40 30 20 10 0 0 0 10 70 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 34 41 13 9 2 1 0 76 12 128
2018 TI-03 44 44 6 6 0 0 0 88 6 16
2018 TI-04 23 41 13 15 5 3 0 66 21 39
2018 TI-05 29 38 15 15 3 0 0 68 18 34
2018 TI-07 46 43 11 0 0 0 0 89 0 28
2017 TI 34 38 14 8 5 1 0 73 13 157
2017 TI-03 33 42 11 7 4 4 0 77 11 23
2017 TI-04 42 29 11 9 9 0 0 71 18 55
2017 TI-05 28 44 16 9 3 0 0 72 13 32
2017 TI-07 26 49 13 10 3 0 0 74 13 31
2014 TI 41 30 16 10 4 0 0 70 13 156
2014 TI-03 50 35 5 10 0 0 0 85 10 20
2014 TI-04 32 29 18 12 8 0 0 62 20 65
2014 TI-05 40 28 24 8 0 0 0 68 8 25
2014 TI-07 47 30 13 7 3 0 0 77 10 30

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 46 37 9 6 2 0 0 83 9 128
2018 TI-03 69 31 0 0 0 0 0 100 0 16
2018 TI-04 44 31 15 5 5 0 0 74 10 39
2018 TI-05 32 47 6 15 0 0 0 79 15 34
2018 TI-07 54 32 7 4 4 0 0 86 7 28
2017 TI 40 46 7 5 3 0 0 85 8 156
2017 TI-03 53 44 0 4 0 0 0 96 4 23
2017 TI-04 37 42 11 5 5 0 0 78 11 55
2017 TI-05 38 47 6 9 0 0 0 84 9 32
2017 TI-07 38 52 6 0 3 0 0 90 3 31
2014 TI 42 45 7 4 2 0 0 87 6 155
2014 TI-03 60 35 0 5 0 0 0 95 5 20
2014 TI-04 38 45 9 3 5 0 0 83 8 65
2014 TI-05 25 67 4 4 0 0 0 92 4 24
2014 TI-07 50 40 3 7 0 0 0 90 7 30

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 29 46 16 5 3 0 0 75 9 129
2018 TI-03 50 44 6 0 0 0 0 94 0 16
2018 TI-04 25 48 18 5 5 0 0 73 10 40
2018 TI-05 15 53 15 12 6 0 0 68 18 34
2018 TI-07 29 50 18 4 0 0 0 79 4 28

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 38 21 5 1 5 1 71 7 128
2018 TI-03 44 13 31 0 0 13 0 64 0 16
2018 TI-04 28 43 18 8 0 5 0 74 8 40
2018 TI-05 21 35 26 9 3 3 3 59 13 34
2018 TI-07 33 41 19 4 0 4 0 77 4 27
2017 TI 34 37 14 3 4 8 0 77 8 156
2017 TI-03 36 18 7 7 0 31 0 79 11 23
2017 TI-04 33 40 15 4 5 4 0 75 9 55
2017 TI-05 34 34 22 3 6 0 0 69 9 32
2017 TI-07 34 46 10 0 3 7 0 86 4 30
2014 TI 40 36 13 3 1 6 1 81 5 156
2014 TI-03 60 25 0 0 5 10 0 94 6 20
2014 TI-04 32 38 18 3 0 6 2 77 3 65
2014 TI-05 48 32 16 0 0 4 0 83 0 25
2014 TI-07 43 33 3 10 3 7 0 82 14 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 33 38 23 3 2 2 0 72 5 129
2018 TI-03 56 31 13 0 0 0 0 88 0 16
2018 TI-04 20 45 28 5 0 3 0 67 5 40
2018 TI-05 24 47 18 6 3 3 0 73 9 34
2018 TI-07 39 32 25 0 4 0 0 71 4 28
2017 TI 28 41 18 4 4 4 0 73 8 157
2017 TI-03 29 26 31 4 0 11 0 61 4 23
2017 TI-04 29 46 13 4 5 4 0 77 9 55
2017 TI-05 22 50 19 6 3 0 0 72 9 32
2017 TI-07 33 42 10 6 3 6 0 79 10 31
2014 TI 38 40 12 4 0 6 0 84 4 156
2014 TI-03 50 40 5 0 0 5 0 95 0 20
2014 TI-04 37 35 14 6 0 8 0 78 7 65
2014 TI-05 40 40 12 0 0 8 0 87 0 25
2014 TI-07 40 47 3 7 0 3 0 90 7 30
2011 TI 27 41 15 7 6 3 1 71 13 163
2011 TI-03 48 33 10 5 5 0 0 81 10 21
2011 TI-04 23 31 18 7 13 7 2 59 21 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 20 63 10 3 0 3 0 86 3 30

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 34 46 13 4 2 0 0 80 6 128
2018 TI-03 63 31 6 0 0 0 0 94 0 16
2018 TI-04 28 55 13 3 3 0 0 83 5 40
2018 TI-05 18 48 24 6 3 0 0 67 9 33
2018 TI-07 39 46 7 4 4 0 0 86 7 28
2017 TI 39 37 14 4 5 1 0 77 9 157
2017 TI-03 56 36 4 4 0 0 0 93 4 23
2017 TI-04 38 33 15 9 5 0 0 71 15 55
2017 TI-05 31 34 22 3 6 3 0 68 10 32
2017 TI-07 39 45 10 0 6 0 0 84 6 31
2014 TI 45 35 10 7 2 0 0 81 9 156
2014 TI-03 70 30 0 0 0 0 0 100 0 20
2014 TI-04 42 31 15 9 3 0 0 72 12 65
2014 TI-05 36 44 8 8 4 0 0 80 12 25
2014 TI-07 47 40 10 3 0 0 0 87 3 30
2011 TI 38 36 9 10 5 1 0 75 16 162
2011 TI-03 67 19 5 5 5 0 0 86 10 21
2011 TI-04 36 30 10 15 8 2 0 67 23 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 41 52 3 3 0 0 0 93 3 29
2008 TI 24 45 12 8 10 1 0 69 19 168
2008 TI-04 19 42 15 11 12 0 0 62 23 73
2008 TI-05 19 54 16 5 5 0 0 73 11 37
2008 TI-06 21 57 7 7 7 0 0 79 14 14
2008 TI-07 33 43 7 7 10 0 0 77 17 30

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 37 19 9 9 9 2 59 20 129
2018 TI-03 31 38 13 0 0 13 6 85 0 16
2018 TI-04 15 38 15 13 13 8 0 57 27 40
2018 TI-05 9 35 21 12 12 12 0 50 27 34
2018 TI-07 11 43 14 11 7 7 7 63 21 28
2017 TI 23 41 13 6 6 5 6 72 14 157
2017 TI-03 22 29 7 4 4 15 20 78 11 23
2017 TI-04 29 31 13 9 11 7 0 65 22 55
2017 TI-05 22 47 22 3 3 0 3 71 6 32
2017 TI-07 13 65 10 3 6 0 3 80 10 31
2014 TI 24 41 16 8 2 8 1 71 11 156
2014 TI-03 35 25 15 10 0 15 0 71 12 20
2014 TI-04 18 40 20 8 3 9 2 66 12 65
2014 TI-05 24 32 20 20 0 0 4 58 21 25
2014 TI-07 20 60 7 0 3 10 0 89 4 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 39 19 11 8 2 1 61 19 129
2018 TI-03 19 50 6 6 6 13 0 79 14 16
2018 TI-04 23 30 18 18 8 3 3 55 26 40
2018 TI-05 9 38 32 15 6 0 0 47 21 34
2018 TI-07 25 50 11 4 11 0 0 75 14 28
2017 TI 26 41 17 7 2 5 1 71 11 156
2017 TI-03 60 33 0 4 4 0 0 93 7 23
2017 TI-04 15 47 16 7 4 7 4 69 12 55
2017 TI-05 19 35 26 10 0 10 0 61 11 31
2017 TI-07 22 46 16 10 3 3 0 70 13 31
2014 TI 28 37 21 6 2 4 1 69 9 156
2014 TI-03 35 25 25 5 0 10 0 67 6 20
2014 TI-04 31 35 20 5 3 5 2 70 8 65
2014 TI-05 12 48 28 4 4 4 0 63 8 25
2014 TI-07 30 33 20 13 0 3 0 66 14 30
2011 TI 24 39 19 7 6 4 1 66 14 163
2011 TI-03 43 43 10 0 0 0 5 90 0 21
2011 TI-04 23 33 21 8 8 5 2 60 18 61
2011 TI-05 17 37 26 6 9 6 0 58 15 35
2011 TI-07 23 53 10 7 0 7 0 82 7 30
2008 TI 16 36 18 15 8 5 2 55 25 169
2008 TI-04 15 29 23 18 8 4 3 47 28 73
2008 TI-05 13 39 18 13 11 5 0 56 25 38
2008 TI-06 0 36 29 7 21 7 0 38 31 14
2008 TI-07 30 40 7 17 0 7 0 75 18 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 34 31 9 3 2 0 56 12 129
2018 TI-03 38 38 19 0 0 6 0 80 0 16
2018 TI-04 10 45 35 5 3 3 0 56 8 40
2018 TI-05 15 29 35 15 6 0 0 44 21 34
2018 TI-07 29 21 29 14 4 4 0 52 19 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 12 29 24 18 10 6 1 44 30 129
2018 TI-03 13 38 25 6 0 13 6 62 8 16
2018 TI-04 15 33 25 10 13 5 0 50 24 40
2018 TI-05 6 21 26 21 18 9 0 29 42 34
2018 TI-07 11 29 21 32 4 4 0 41 37 28
2017 TI 15 25 21 8 15 15 1 48 27 157
2017 TI-03 26 11 7 4 15 38 0 59 29 23
2017 TI-04 13 31 13 9 16 16 2 53 31 55
2017 TI-05 9 22 38 9 16 6 0 33 27 32
2017 TI-07 16 30 29 6 13 6 0 49 21 31
2014 TI 17 28 22 12 6 13 1 52 22 156
2014 TI-03 20 30 15 0 10 25 0 67 13 20
2014 TI-04 15 29 18 15 5 15 2 54 24 65
2014 TI-05 16 24 28 24 8 0 0 40 32 25
2014 TI-07 17 20 33 7 7 13 3 44 16 30
2011 TI 18 20 19 17 11 14 2 45 33 161
2011 TI-03 38 10 14 19 0 10 10 59 24 21
2011 TI-04 15 12 20 18 17 18 0 33 43 60
2011 TI-05 15 32 18 18 15 3 0 48 33 34
2011 TI-07 10 33 23 10 3 17 3 54 17 30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 12 88 129
2018 TI-04 13 88 40
2018 TI-05 15 85 34

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 TI 60 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 TI 53 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 TI 33 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 TI 33 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 TI 40 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 TI 60 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 TI 40 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 TI 40 15

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 TI 33 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 TI 53 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 TI 33 15

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 TI 40 15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 TI 47 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 TI 0 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 12 12 28 6 3 34 5 38 15 128
2018 TI-03 6 6 19 0 0 44 25 40 0 16
2018 TI-04 13 15 36 3 3 26 5 41 7 39
2018 TI-05 12 3 26 15 6 38 0 24 33 34
2018 TI-07 14 25 25 7 4 25 0 52 14 28
2017 TI 12 16 21 5 4 34 9 49 15 157
2017 TI-03 18 4 11 4 4 56 4 55 18 23
2017 TI-04 11 11 25 7 4 27 15 38 19 55
2017 TI-05 6 19 28 3 3 38 3 42 11 32
2017 TI-07 10 30 10 6 3 29 13 67 16 31
2014 TI 15 18 21 5 2 30 8 54 11 156
2014 TI-03 25 10 10 5 0 40 10 70 10 20
2014 TI-04 9 17 18 8 3 34 11 47 19 65
2014 TI-05 12 20 40 4 4 16 4 40 10 25
2014 TI-07 23 23 13 0 0 33 7 78 0 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 23 29 30 7 2 9 0 57 10 127
2018 TI-03 38 44 13 0 0 6 0 87 0 16
2018 TI-04 24 32 32 5 3 5 0 58 8 38
2018 TI-05 24 15 26 12 6 18 0 46 21 34
2018 TI-07 11 43 29 11 0 7 0 58 12 28
2017 TI 23 29 20 7 2 17 1 64 12 157
2017 TI-03 29 11 18 4 0 38 0 65 6 23
2017 TI-04 24 20 25 9 2 16 4 55 14 55
2017 TI-05 25 31 22 6 3 13 0 64 11 32
2017 TI-07 20 48 3 13 3 13 0 78 18 31
2014 TI 30 28 19 4 2 15 1 70 8 156
2014 TI-03 45 25 0 5 0 25 0 93 7 20
2014 TI-04 28 26 20 6 3 15 2 65 11 65
2014 TI-05 20 32 28 0 4 16 0 62 5 25
2014 TI-07 33 33 17 0 0 17 0 80 0 30
2011 TI 26 40 20 4 2 7 1 71 7 162
2011 TI-03 43 33 14 0 5 5 0 80 5 21
2011 TI-04 22 37 22 3 5 10 2 66 9 60
2011 TI-05 20 40 26 9 0 6 0 64 9 35
2011 TI-07 27 57 7 3 0 7 0 89 4 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 5 95 128
2018 TI-07 0 100 27

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 15 27 2 1 37 5 48 5 129
2018 TI-03 6 6 13 0 0 50 25 50 0 16
2018 TI-04 13 18 40 0 0 28 3 43 0 40
2018 TI-05 15 6 29 6 3 41 0 35 15 34
2018 TI-07 18 32 18 4 0 29 0 70 5 28
2017 TI 13 18 20 2 4 36 6 53 12 157
2017 TI-03 18 15 7 0 0 60 0 82 0 23
2017 TI-04 11 20 25 4 5 27 7 47 14 55
2017 TI-05 6 13 28 6 3 38 6 33 17 32
2017 TI-07 16 23 13 0 3 35 10 71 6 31
2014 TI 16 13 24 3 2 35 7 51 8 156
2014 TI-03 25 5 10 0 5 50 5 67 11 20
2014 TI-04 9 17 26 5 3 35 5 44 13 65
2014 TI-05 20 12 36 0 0 28 4 47 0 25
2014 TI-07 20 17 13 3 0 37 10 69 6 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 33 29 2 1 13 0 63 4 126
2018 TI-03 25 44 13 0 0 19 0 85 0 16
2018 TI-04 23 33 33 3 0 8 0 61 3 39
2018 TI-05 18 27 30 3 3 18 0 56 7 33
2018 TI-07 22 41 26 4 0 7 0 68 4 27
2017 TI 24 28 21 4 4 18 1 64 10 157
2017 TI-03 26 18 18 0 0 38 0 71 0 23
2017 TI-04 18 31 24 4 5 16 2 60 11 55
2017 TI-05 25 28 25 6 3 13 0 61 11 32
2017 TI-07 33 32 6 6 3 19 0 80 12 31
2014 TI 28 27 21 3 2 18 2 68 6 156
2014 TI-03 45 25 5 0 0 25 0 93 0 20
2014 TI-04 20 23 26 3 5 22 2 56 10 65
2014 TI-05 20 32 24 4 0 20 0 65 5 25
2014 TI-07 33 37 13 3 0 13 0 81 4 30
2011 TI 31 36 17 6 4 6 1 72 10 163
2011 TI-03 43 38 10 0 5 5 0 85 5 21
2011 TI-04 25 30 20 10 3 10 3 62 15 61
2011 TI-05 20 51 17 6 3 3 0 74 9 35
2011 TI-07 43 33 10 3 3 7 0 82 7 30
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 48 27 14 4 4 3 0 77 8 128
2018 TI-03 44 38 13 6 0 0 0 81 6 16
2018 TI-04 44 26 15 3 8 5 0 73 11 39
2018 TI-05 41 35 15 3 3 3 0 79 6 34
2018 TI-07 50 21 14 7 4 4 0 74 11 28
2017 TI 50 29 12 5 2 2 0 80 8 157
2017 TI-03 60 26 7 4 0 4 0 89 4 23
2017 TI-04 47 33 9 7 4 0 0 80 11 55
2017 TI-05 38 28 25 3 3 3 0 68 6 32
2017 TI-07 58 26 3 6 3 3 0 87 10 31

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 38 23 9 6 2 0 61 15 128
2018 TI-03 31 31 25 6 0 6 0 67 7 16
2018 TI-04 10 45 28 10 5 3 0 56 15 40
2018 TI-05 15 47 18 3 18 0 0 62 21 34
2018 TI-07 37 26 15 19 0 4 0 65 19 27
2017 TI 11 33 24 11 10 11 1 50 23 155
2017 TI-03 11 22 18 11 7 31 0 47 26 23
2017 TI-04 9 34 27 9 11 7 2 48 22 55
2017 TI-05 7 33 17 17 13 13 0 46 35 30
2017 TI-07 16 46 22 6 6 3 0 64 13 31

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 19 35 25 10 10 1 0 54 20 128
2018 TI-03 31 44 19 6 0 0 0 75 6 16
2018 TI-04 23 30 20 13 13 3 0 54 26 40
2018 TI-05 0 35 41 9 15 0 0 35 24 34
2018 TI-07 22 37 15 15 11 0 0 59 26 27
2017 TI 22 31 21 11 11 3 0 54 23 154
2017 TI-03 41 24 12 4 16 4 0 67 20 21
2017 TI-04 18 36 20 13 11 2 0 56 24 55
2017 TI-05 13 23 26 23 13 3 0 37 37 31
2017 TI-07 19 39 26 6 6 3 0 60 13 31

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 7 19 24 22 27 1 0 26 50 128
2018 TI-03 27 20 40 13 0 0 0 47 13 15
2018 TI-04 5 25 30 18 23 0 0 30 40 40
2018 TI-05 3 9 24 35 26 3 0 12 64 34
2018 TI-07 4 14 14 21 46 0 0 18 68 28
2017 TI 10 19 22 21 27 1 1 29 48 157
2017 TI-03 27 29 15 0 26 4 0 58 27 23
2017 TI-04 11 16 33 24 16 0 0 27 40 55
2017 TI-05 3 13 28 28 25 0 3 16 55 32
2017 TI-07 0 22 13 26 38 0 0 22 65 31

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 27 28 17 16 0 0 39 33 128
2018 TI-03 33 53 7 0 7 0 0 87 7 15
2018 TI-04 18 28 35 15 5 0 0 45 20 40
2018 TI-05 6 26 15 24 29 0 0 32 53 34
2018 TI-07 0 14 46 21 18 0 0 14 39 28
2017 TI 19 22 28 16 14 0 1 42 30 157
2017 TI-03 49 29 15 7 0 0 0 78 7 23
2017 TI-04 22 29 29 11 7 0 2 52 18 55
2017 TI-05 3 19 22 28 25 0 3 23 55 32
2017 TI-07 3 13 36 26 22 0 0 16 48 31

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 23 35 27 10 4 1 1 58 14 127
2018 TI-03 60 27 13 0 0 0 0 87 0 15
2018 TI-04 23 40 23 10 0 3 3 66 11 40
2018 TI-05 15 32 21 18 15 0 0 47 32 34
2018 TI-07 7 37 44 11 0 0 0 44 11 27
2017 TI 29 33 24 6 6 0 2 63 12 156
2017 TI-03 56 22 18 4 0 0 0 78 4 23
2017 TI-04 33 49 9 0 5 0 4 85 6 55
2017 TI-05 16 23 32 16 10 0 3 40 27 31
2017 TI-07 13 33 35 10 10 0 0 46 19 31

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 6 24 20 26 23 1 0 31 49 128
2018 TI-03 20 40 20 13 7 0 0 60 20 15
2018 TI-04 10 23 25 30 10 3 0 33 41 40
2018 TI-05 0 29 3 32 35 0 0 29 68 34
2018 TI-07 0 18 29 25 29 0 0 18 54 28
2017 TI 13 16 23 23 22 1 1 30 46 156
2017 TI-03 34 18 15 18 11 0 4 55 30 23
2017 TI-04 13 24 18 25 18 2 0 37 44 55
2017 TI-05 3 16 23 26 29 0 3 20 57 31
2017 TI-07 6 6 33 26 29 0 0 13 54 31

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 40 26 21 5 3 0 5 69 8 128
2018 TI-03 73 27 0 0 0 0 0 100 0 15
2018 TI-04 48 28 13 5 0 0 8 81 5 40
2018 TI-05 35 18 26 6 6 0 9 58 13 34
2018 TI-07 14 32 39 4 7 0 4 48 11 28
2017 TI 43 26 14 7 3 1 7 75 11 157
2017 TI-03 67 18 7 7 0 0 0 85 7 23
2017 TI-04 47 31 7 2 2 0 11 88 4 55
2017 TI-05 31 22 19 16 3 3 6 59 21 32
2017 TI-07 22 30 26 10 6 0 6 56 17 31

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 31 20 22 13 13 2 0 52 26 126
2018 TI-03 47 20 13 7 7 7 0 71 14 15
2018 TI-04 33 18 26 10 10 3 0 53 21 39
2018 TI-05 24 12 27 15 21 0 0 36 36 33
2018 TI-07 21 32 18 14 14 0 0 54 29 28
2017 TI 29 32 18 11 9 0 1 62 21 157
2017 TI-03 45 22 11 11 11 0 0 67 22 23
2017 TI-04 34 34 18 4 9 0 0 69 13 55
2017 TI-05 16 31 22 22 6 0 3 48 29 32
2017 TI-07 16 35 20 16 13 0 0 51 29 31

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 38 24 13 3 0 2 58 17 127
2018 TI-03 31 44 25 0 0 0 0 75 0 16
2018 TI-04 26 31 21 15 3 0 5 59 19 39
2018 TI-05 12 41 29 15 3 0 0 53 18 34
2018 TI-07 11 44 22 19 4 0 0 56 22 27
2017 TI 27 31 22 9 7 1 4 60 17 157
2017 TI-03 26 26 22 7 0 0 20 64 9 23
2017 TI-04 29 35 18 7 9 2 0 65 17 55
2017 TI-05 22 16 31 22 6 0 3 39 29 32
2017 TI-07 26 36 22 6 10 0 0 62 16 31

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 23 38 26 9 3 1 0 61 13 128
2018 TI-03 50 38 6 6 0 0 0 88 6 16
2018 TI-04 26 26 28 13 5 3 0 53 18 39
2018 TI-05 18 47 24 9 3 0 0 65 12 34
2018 TI-07 11 46 32 7 4 0 0 57 11 28
2017 TI 22 37 18 14 6 0 5 61 20 157
2017 TI-03 26 33 15 7 0 0 20 73 9 23
2017 TI-04 20 42 18 13 5 0 2 63 18 55
2017 TI-05 22 22 19 25 9 0 3 45 35 32
2017 TI-07 16 42 17 16 10 0 0 58 26 31

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 29 38 20 9 4 1 0 68 13 128
2018 TI-03 31 69 0 0 0 0 0 100 0 16
2018 TI-04 28 26 28 8 8 3 0 55 16 39
2018 TI-05 24 38 18 18 3 0 0 62 21 34
2018 TI-07 29 39 21 7 4 0 0 68 11 28
2017 TI 27 34 22 10 6 0 1 62 16 157
2017 TI-03 34 29 26 7 4 0 0 64 11 23
2017 TI-04 27 34 20 9 7 0 2 63 17 55
2017 TI-05 16 34 22 19 6 0 3 52 26 32
2017 TI-07 22 39 26 6 6 0 0 62 13 31

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 27 28 24 13 7 2 0 55 21 127
2018 TI-03 63 25 6 0 6 0 0 88 6 16
2018 TI-04 23 23 28 15 5 5 0 49 22 39
2018 TI-05 27 30 21 18 3 0 0 58 21 33
2018 TI-07 11 25 32 14 18 0 0 36 32 28
2017 TI 24 32 23 11 9 1 1 56 20 157
2017 TI-03 38 29 22 11 0 0 0 67 11 23
2017 TI-04 31 34 18 9 6 2 0 67 15 55
2017 TI-05 9 31 38 6 13 0 3 42 19 32
2017 TI-07 13 30 16 16 22 3 0 44 40 31

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 40 33 19 4 3 1 0 74 7 127
2018 TI-03 38 38 25 0 0 0 0 75 0 16
2018 TI-04 31 28 28 5 5 3 0 61 11 39
2018 TI-05 32 41 21 3 3 0 0 74 6 34
2018 TI-07 56 26 7 7 4 0 0 81 11 27
2017 TI 44 27 19 7 2 0 1 72 9 157
2017 TI-03 42 29 15 15 0 0 0 71 15 23
2017 TI-04 42 25 24 5 4 0 0 67 9 55
2017 TI-05 28 34 22 9 3 0 3 65 13 32
2017 TI-07 62 22 10 3 3 0 0 84 6 31

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 66 18 6 2 3 1 4 88 6 128
2018 TI-03 81 13 0 0 0 0 6 100 0 16
2018 TI-04 69 10 10 0 8 3 0 82 8 39
2018 TI-05 50 29 9 6 0 0 6 84 6 34
2018 TI-07 64 21 4 4 4 0 4 89 7 28

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 72 13 8 2 3 2 2 87 5 127
2018 TI-03 75 25 0 0 0 0 0 100 0 16
2018 TI-04 72 10 8 0 8 3 0 84 8 39
2018 TI-05 56 24 12 0 3 3 3 84 3 34
2018 TI-07 79 0 11 7 0 0 4 81 7 28
2017 TI 76 10 3 6 2 0 3 89 8 157
2017 TI-03 85 11 4 0 0 0 0 96 0 23
2017 TI-04 65 20 2 5 4 0 4 89 9 55
2017 TI-05 75 6 6 6 3 0 3 84 10 32
2017 TI-07 84 0 3 3 3 0 6 90 7 31

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 48 33 12 4 2 0 2 82 6 129
2018 TI-03 69 25 0 6 0 0 0 94 6 16
2018 TI-04 48 33 8 5 5 0 3 82 10 40
2018 TI-05 35 50 9 3 0 0 3 88 3 34
2018 TI-07 39 21 32 4 4 0 0 61 7 28
2017 TI 59 27 7 3 2 0 1 87 6 157
2017 TI-03 67 22 11 0 0 0 0 89 0 23
2017 TI-04 58 29 2 4 5 0 2 89 9 55
2017 TI-05 66 22 6 3 0 0 3 90 3 32
2017 TI-07 42 35 19 0 3 0 0 78 3 31

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 59 20 11 6 3 0 1 80 9 129
2018 TI-03 69 31 0 0 0 0 0 100 0 16
2018 TI-04 63 13 15 5 3 0 3 77 8 40
2018 TI-05 44 21 15 12 9 0 0 65 21 34
2018 TI-07 57 25 11 7 0 0 0 82 7 28
2017 TI 58 21 10 6 3 0 1 80 9 156
2017 TI-03 66 15 11 8 0 0 0 81 8 22
2017 TI-04 56 20 13 5 4 0 2 78 9 55
2017 TI-05 44 28 13 6 6 0 3 74 13 32
2017 TI-07 65 26 3 3 3 0 0 90 6 31

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 44 8 8 3 3 1 34 79 10 128
2018 TI-03 69 0 0 0 0 6 25 100 0 16
2018 TI-04 50 5 0 0 0 0 45 100 0 40
2018 TI-05 41 9 6 0 0 0 44 89 0 34
2018 TI-07 14 14 25 11 14 0 21 36 32 28
2017 TI 47 12 6 3 0 0 32 87 5 157
2017 TI-03 67 7 0 0 0 0 26 100 0 23
2017 TI-04 56 2 4 0 0 0 38 94 0 55
2017 TI-05 47 16 3 3 0 0 31 91 5 32
2017 TI-07 16 35 14 13 0 0 22 66 17 31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 29 27 2 2 0 2 69 4 129
2018 TI-03 63 19 19 0 0 0 0 81 0 16
2018 TI-04 43 23 23 3 5 0 5 68 8 40
2018 TI-05 24 44 26 6 0 0 0 68 6 34
2018 TI-07 25 32 43 0 0 0 0 57 0 28
2017 TI 45 28 18 3 1 1 4 77 5 157
2017 TI-03 49 33 15 4 0 0 0 82 4 23
2017 TI-04 42 25 20 4 2 0 7 73 6 55
2017 TI-05 34 28 25 6 3 0 3 65 10 32
2017 TI-07 45 30 19 0 0 0 6 79 0 31

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 71 19 4 2 2 0 2 92 4 129
2018 TI-03 63 38 0 0 0 0 0 100 0 16
2018 TI-04 65 15 10 3 0 0 8 86 3 40
2018 TI-05 71 18 3 6 3 0 0 88 9 34
2018 TI-07 79 18 0 0 4 0 0 96 4 28
2017 TI 64 15 8 4 3 1 4 84 8 157
2017 TI-03 56 15 11 11 0 4 4 76 12 23
2017 TI-04 60 16 9 4 4 0 7 82 8 55
2017 TI-05 56 25 6 3 6 0 3 84 10 32
2017 TI-07 71 13 10 3 0 0 3 87 3 31

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 41 22 23 7 3 0 3 66 10 129
2018 TI-03 56 19 19 0 0 0 6 80 0 16
2018 TI-04 38 23 18 15 0 0 8 65 16 40
2018 TI-05 38 29 24 0 9 0 0 68 9 34
2018 TI-07 36 25 25 11 4 0 0 61 14 28
2017 TI 45 30 14 4 3 1 4 78 7 157
2017 TI-03 53 22 18 0 4 0 4 77 4 23
2017 TI-04 44 29 15 0 4 2 7 80 4 55
2017 TI-05 38 31 19 9 0 0 3 71 10 32
2017 TI-07 39 35 10 6 6 0 3 77 13 31

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 9 29 36 20 5 1 0 38 26 129
2018 TI-03 38 44 13 6 0 0 0 81 6 16
2018 TI-04 8 33 38 20 3 0 0 40 23 40
2018 TI-05 6 29 26 24 12 3 0 36 36 34
2018 TI-07 0 14 50 29 7 0 0 14 36 28
2017 TI 13 25 32 22 7 1 0 39 29 157
2017 TI-03 31 29 29 7 4 0 0 60 11 23
2017 TI-04 13 36 29 11 7 4 0 51 19 55
2017 TI-05 6 19 25 41 9 0 0 25 50 32
2017 TI-07 6 13 42 33 6 0 0 19 39 31

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 29 34 18 10 0 0 29 37 125
2018 TI-03 0 6 25 38 31 0 0 69 6 16
2018 TI-04 3 30 35 24 8 0 0 32 32 37
2018 TI-05 12 33 33 12 9 0 0 21 45 33
2018 TI-07 14 39 39 7 0 0 0 7 54 28
2017 TI 12 17 33 20 15 1 1 36 30 157
2017 TI-03 0 15 29 15 38 4 0 55 15 23
2017 TI-04 11 9 36 31 11 0 2 43 20 55
2017 TI-05 13 28 38 9 13 0 0 22 41 32
2017 TI-07 22 23 32 19 3 0 0 22 46 31
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 20 23 25 17 12 2 0 21 79 129
2018 TI-03 50 31 6 13 0 0 0 50 50 16
2018 TI-04 20 23 30 13 10 5 0 21 79 40
2018 TI-05 6 26 35 18 12 3 0 6 94 34
2018 TI-07 21 11 25 21 21 0 0 21 79 28
2017 TI 18 24 24 15 15 4 1 19 81 157
2017 TI-03 27 15 15 7 15 18 4 35 65 23
2017 TI-04 27 29 27 7 7 2 0 28 72 55
2017 TI-05 6 25 22 25 22 0 0 6 94 32
2017 TI-07 3 26 29 19 22 0 0 3 97 31

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 28 100
2018 TI-04 13 30
2018 TI-05 23 31
2018 TI-07 36 22
2017 TI 15 125
2017 TI-03 14 14
2017 TI-04 13 39
2017 TI-05 10 30
2017 TI-07 13 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 45 100
2018 TI-04 43 30
2018 TI-05 39 31
2018 TI-07 55 22
2017 TI 41 125
2017 TI-03 50 14
2017 TI-04 26 39
2017 TI-05 40 30
2017 TI-07 50 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 12 100
2018 TI-04 7 30
2018 TI-05 23 31
2018 TI-07 9 22
2017 TI 10 125
2017 TI-03 7 14
2017 TI-04 8 39
2017 TI-05 20 30
2017 TI-07 0 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 TI 48 100
2018 TI-04 40 30
2018 TI-05 58 31
2018 TI-07 50 22
2017 TI 58 125
2017 TI-03 36 14
2017 TI-04 56 39
2017 TI-05 73 30
2017 TI-07 67 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 TI 9 100
2018 TI-04 10 30
2018 TI-05 16 31
2018 TI-07 5 22
2017 TI 5 125
2017 TI-03 0 14
2017 TI-04 3 39
2017 TI-05 13 30
2017 TI-07 3 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 TI 43 100
2018 TI-04 27 30
2018 TI-05 42 31
2018 TI-07 73 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 TI 36 100
2018 TI-04 30 30
2018 TI-05 32 31
2018 TI-07 55 22
2017 TI 44 125
2017 TI-03 50 14
2017 TI-04 41 39
2017 TI-05 37 30
2017 TI-07 40 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 TI 2 36 11 15 6 29 96
2018 TI-04 3 34 10 24 10 17 29
2018 TI-05 3 43 3 10 7 33 30
2018 TI-07 0 14 29 5 0 52 21
2017 TI 5 34 20 15 10 17 123
2017 TI-03 7 21 14 14 29 14 14
2017 TI-04 3 54 15 15 5 8 39
2017 TI-05 3 27 20 17 10 23 30
2017 TI-07 7 27 28 10 7 21 29

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 33 67 100
2018 TI-04 47 53 30
2018 TI-05 19 81 31
2018 TI-07 23 77 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 32 18 14 12 12 1 12 57 27 129
2018 TI-03 44 25 6 0 0 6 19 92 0 16
2018 TI-04 23 20 23 13 8 0 15 50 24 40
2018 TI-05 21 24 6 24 21 0 6 47 47 34
2018 TI-07 43 7 14 11 11 0 14 58 25 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 9 26 18 17 23 4 2 38 43 99
2018 TI-04 13 33 13 20 17 0 3 48 38 30
2018 TI-05 7 13 23 10 30 13 3 24 48 30
2018 TI-07 5 23 23 14 36 0 0 27 50 22
2017 TI 9 12 18 18 34 2 7 23 57 125
2017 TI-03 14 14 21 7 36 0 7 31 46 14
2017 TI-04 8 10 28 18 15 5 15 23 42 39
2017 TI-05 7 17 17 7 50 0 3 24 59 30
2017 TI-07 7 11 7 36 36 3 0 18 75 30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 3 13 16 7 52 4 5 18 64 99
2018 TI-04 3 17 20 7 50 0 3 21 59 30
2018 TI-05 0 10 17 7 57 7 3 11 70 30
2018 TI-07 0 23 9 5 64 0 0 23 68 22
2017 TI 1 7 14 14 54 2 9 9 76 125
2017 TI-03 7 14 21 7 50 0 0 21 57 14
2017 TI-04 0 10 13 13 41 0 23 13 70 39
2017 TI-05 0 3 17 23 50 0 7 4 79 30
2017 TI-07 0 3 10 7 73 7 0 4 86 30
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